HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
Dec 17, 2025
Full time
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
Dec 17, 2025
Full time
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
Dec 17, 2025
Full time
HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.- 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers' contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days' holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. The Ethical Property Foundation is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ("EPF") is unique: the UK's only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation.Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector's first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: . JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation's Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: • Identifying potential clients and proactively seeking opportunities to bid for work. • Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. • Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. • Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. • Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. • Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: • Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. • Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. • Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. • Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. • Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. • Delivering excellent customer care by coordinating the Foundation's support to charities until their project is resolved. • Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. Additional duties may include: • Representing the Foundation and presenting at external events. • Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. • Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. • The Foundation requires all employees to work with due regard for the Foundation's ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. Person Specification Essential Knowledge and Experience: • educated to degree level or with equivalent academic or employment experience • qualified surveyor or equivalent professional qualification • recent significant commercial property experience • proven success in business development and pitching to new clients • experience of providing advice, including by phone/email • experience of communicating to the lay person • experience of project managing a range of stand-alone projects • a proven track record in the delivery of high-quality outputs Skills • excellent written and spoken communication skills • computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes Appetite for sharing knowledge & making a difference within society • commitment to social and environmental issues • organised and efficient • accurate with good attention to detail • self-motivated and outgoing • excellent time management skills, flexibility and ability to handle a varied workload • commercial acumen • ability and appetite to learn new skills and knowledge • able to work calmly under pressure • able to work proactively with limited supervision in a small team Desirable Knowledge and Experience: • knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience • knowledge or experience of property from a charity perspective • experience of working as a consultant • interest in, and appreciation of, ethical considerations relating to property • experience of working in a small team Application procedure Deadline: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on
Job Title Advancement Operations Specialist Department University Advancement Operations Worker Type Regular Pay Type Salary Position Salary Minimum $50,000 Position Salary Maximum $60,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2025-11-14 Job Description Summary The Advancement Operations Specialist supports the Division of University Advancement by coordinating a broad range of operational activities, including finance, budgeting, facilities, procurement, HR processes, and data management. Working collaboratively across the division, this position ensures that Advancement operations run efficiently, comply with University policies, and align with divisional goals. The Specialist reports to the Associate Vice President for Operations Management and contributes to projects that strengthen operational systems and organizational effectiveness across the division. Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a hybrid basis, following a successful period of six (6) months of employment. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason. Job Description Duties: a. Financial and Budgetary Coordination Assist with budget tracking, expense reporting, and forecasting for Advancement units. Support preparation of monthly and quarterly financial reports for leadership review. Process invoices, reimbursements, and purchasing requests in collaboration with Procurement and Finance. Prepare the monthly Budgetary Position Report; process monthly payroll accounting adjustments and assign costing allocations in coordination with Finance/Payroll. Monitor position budgets, salary savings, and vacancy credits. b. Facilities and Office Operations Coordinate building and maintenance requests for Advancement offices. Maintain inventory of office equipment and supplies. Assist with planning office moves and space utilization projects. Serve as point of contact for Facilities and IT Services to resolve operational issues. Supervise, hire and schedule student workers for Murstein's front desk c. Contracts, Procurement, and Administrative Support Track divisional contracts, renewals, and vendor relationships. Assist in the preparation and submission of purchasing documentation. Maintain divisional records, ensuring compliance and accessibility. Help develop and document standard operating procedures for common tasks. d. Human Resources and Staff Support Partner with the Office of Human Resources Management to ensure Advancement's human resource actions follow established policies and practices. Under the guidance of the Office of Human Resources Management implement human resource policies/practices as needed. Responsible for managing Workday recruiting and staffing processes, audits, and reporting. Submit new positions and job requisitions; create and maintain required hiring and personnel files. Support professional development, engagement, and onboarding initiatives. Provide reporting and metrics on workforce trends, retention, and hiring activity. Design and deliver training for supervisors/staff on hiring best practices, Workday use, and compliance expectations; advise leadership on staffing trends and recommend process/system enhancements. Coordinate advertising/placement of job postings; maintain and update the divisional org chart. Handle highly confidential information with discretion and in accordance with policy. e. Data and Reporting Compile and maintain divisional data dashboards related to HR, budgets, and space management. Assist with advancement-wide data integrity and operational reporting. Required Qualifications: Bachelor's or Associate's degree and 1-3 years of relevant experience; OR 4+ years of relevant experience Excellent organizational and communication skills including a strong ability to work with people Knowledge of budgeting or financial systems Preferred Qualifications: Experience working in higher ed ERP systems (i.e., Workday) Experience in higher ed Experience managing office or facilities operations Attention to detail Ability to maintain strict confidentiality Ability to tactfully deal with staff and candidates Strong analytical and problem-solving skills with the ability to interpret data and identify trends. Proven ability to develop and implement process improvements that enhance efficiency and accuracy. Strong analytical skills for data review and reporting Additional Position Information (if applicable) Required Application Documents To be considered for this position please upload a resume and cover letter. Special Instructions (if applicable) None Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and
Dec 16, 2025
Full time
Job Title Advancement Operations Specialist Department University Advancement Operations Worker Type Regular Pay Type Salary Position Salary Minimum $50,000 Position Salary Maximum $60,000 Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40 Benefit Eligible Yes Screening Date 2025-11-14 Job Description Summary The Advancement Operations Specialist supports the Division of University Advancement by coordinating a broad range of operational activities, including finance, budgeting, facilities, procurement, HR processes, and data management. Working collaboratively across the division, this position ensures that Advancement operations run efficiently, comply with University policies, and align with divisional goals. The Specialist reports to the Associate Vice President for Operations Management and contributes to projects that strengthen operational systems and organizational effectiveness across the division. Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a hybrid basis, following a successful period of six (6) months of employment. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason. Job Description Duties: a. Financial and Budgetary Coordination Assist with budget tracking, expense reporting, and forecasting for Advancement units. Support preparation of monthly and quarterly financial reports for leadership review. Process invoices, reimbursements, and purchasing requests in collaboration with Procurement and Finance. Prepare the monthly Budgetary Position Report; process monthly payroll accounting adjustments and assign costing allocations in coordination with Finance/Payroll. Monitor position budgets, salary savings, and vacancy credits. b. Facilities and Office Operations Coordinate building and maintenance requests for Advancement offices. Maintain inventory of office equipment and supplies. Assist with planning office moves and space utilization projects. Serve as point of contact for Facilities and IT Services to resolve operational issues. Supervise, hire and schedule student workers for Murstein's front desk c. Contracts, Procurement, and Administrative Support Track divisional contracts, renewals, and vendor relationships. Assist in the preparation and submission of purchasing documentation. Maintain divisional records, ensuring compliance and accessibility. Help develop and document standard operating procedures for common tasks. d. Human Resources and Staff Support Partner with the Office of Human Resources Management to ensure Advancement's human resource actions follow established policies and practices. Under the guidance of the Office of Human Resources Management implement human resource policies/practices as needed. Responsible for managing Workday recruiting and staffing processes, audits, and reporting. Submit new positions and job requisitions; create and maintain required hiring and personnel files. Support professional development, engagement, and onboarding initiatives. Provide reporting and metrics on workforce trends, retention, and hiring activity. Design and deliver training for supervisors/staff on hiring best practices, Workday use, and compliance expectations; advise leadership on staffing trends and recommend process/system enhancements. Coordinate advertising/placement of job postings; maintain and update the divisional org chart. Handle highly confidential information with discretion and in accordance with policy. e. Data and Reporting Compile and maintain divisional data dashboards related to HR, budgets, and space management. Assist with advancement-wide data integrity and operational reporting. Required Qualifications: Bachelor's or Associate's degree and 1-3 years of relevant experience; OR 4+ years of relevant experience Excellent organizational and communication skills including a strong ability to work with people Knowledge of budgeting or financial systems Preferred Qualifications: Experience working in higher ed ERP systems (i.e., Workday) Experience in higher ed Experience managing office or facilities operations Attention to detail Ability to maintain strict confidentiality Ability to tactfully deal with staff and candidates Strong analytical and problem-solving skills with the ability to interpret data and identify trends. Proven ability to develop and implement process improvements that enhance efficiency and accuracy. Strong analytical skills for data review and reporting Additional Position Information (if applicable) Required Application Documents To be considered for this position please upload a resume and cover letter. Special Instructions (if applicable) None Additional Information A criminal background check is required. All campuses are smoke- and tobacco-free campuses.This organization participates in E-Verify. Remote Work For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University. Reasonable Accommodations Requests for reasonable accommodations for disabilities related to employment should be directed to or . Questions and follow-ups regarding requests should also be directed here. Miami University Values Statement is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.For more information on Miami University's mission and core values, please visit the webpage. Equal Opportunity/Affirmative Action Statement Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to or . Clery Act As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: , which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and
Overview Linux Systems Administrator - Hybrid working (2 days in office / 3 days from home) Paying an attractive salary + fantastic benefits including bonus (average 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell, plus more This is an opportunity to join a company who sees year-on-year growth, is a genuine market leader in the financial services software industry and one who cares about the development of its staff. In this role of Linux Systems Administrator, you will have the chance to work with varied technology in a pro opensource organisation during a period of IT transformation. They are looking for an experienced Systems Administrator with a strong Linux skill set to join an innovative and growing team, who also have a number of exciting projects upcoming as part of a wider business change programme. Responsibilities Helping the IT Operations Manager to maintain the operations of the company server systems, networking infrastructure and communications. Design, installation, upgrading, operation, control and maintenance of Linux server systems, network, voice and desktop infrastructures. Ensuring the availability of all relevant systems, through the implementation and management of maintenance, monitoring and change control strategies. Specification and ordering of equipment, software and services. Maintaining up to date and effective documentation on all relevant IT systems, services and procedures. Managing user accounts and access levels. Assisting in the control of the IT security policy and associated policies. Ensuring security on all systems and legal requirements are met. Assisting in the management and responsibility for company data ensuring that all backup and restore procedures are adhered to and effective. Providing training, coaching and mentoring to other administrators and 1st/2nd line support staff. Building and maintaining relationships with External and Internal contacts. The management of projects to implement business systems solutions and or processes for information management. Overseeing the uninterrupted monitoring of the IT infrastructure, making sure all systems are capable of handling their given workloads and have not been compromised by any external influences. Ensuring that any planned changes to the IT infrastructure are efficient, viable and documented in line with Change Control methodologies. Providing regular updates and reports on workloads, planned or unplanned outages, system improvements and any other IT related issues that may affect business operation. Assisting the developers and business analysts with the design and implementation of new systems. Providing where necessary out of hours support of the IT systems. Assisting in the planning, development, documentation and testing of Disaster Recovery and Business Continuity plan, processes and procedures. Key Skills / Requirements Hands on experience with emails systems (Dovecot, Postfix) Detailed working knowledge of server builds configuration and remote management Proficient in monitoring and logging technologies such as Zabbix and Graylog Detailed working knowledge of local and wide area networking and associated technologies, e.g. switches, routers, firewalls, VPN's, etc Good understanding of storage environments and configuration, DAS, Synology NAS, Nimble SAN Experienced in managing backup technology and data platforms such as Cohesity Good understanding of Virtualisation technologies, with hands on experience of VMware Hands on Experience with scripting languages, e.g. Python, Bash, PowerShell etc. Good understanding of general security principles Desirable Skills Detailed understanding and experience of cloud platforms and services, AWS, VMware Cloud, Azure, Office 365, Sharepoint, MS Teams Knowledge of configuration management and orchestration tools such as Puppet, SaltStack Knowledge of telephony systems and technologies (e.g. SIP trunks, 3CX PBX) Understanding of Video Conferencing technologies such as Cisco, Polycom, Teams TCP/IP networking Knowledge of virtual desktop infrastructure RDS, Citrix, VMware Horizon, Parallels, etc Aruba / HP / Brocade Switch configuration and management Remote access and VPN technologies Intrusion detection & prevention solutions Knowledge of Database technology such as MariaDB / Postgres Experience of working with Cisco, Sophos, Fortinet, Palo Alto firewalls Hands on experience with log aggregation and elastic search If you are an experienced Linux Systems Administrator / Infrastructure Engineer with the listed skills and experience then please apply now to find out more.
Dec 16, 2025
Full time
Overview Linux Systems Administrator - Hybrid working (2 days in office / 3 days from home) Paying an attractive salary + fantastic benefits including bonus (average 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell, plus more This is an opportunity to join a company who sees year-on-year growth, is a genuine market leader in the financial services software industry and one who cares about the development of its staff. In this role of Linux Systems Administrator, you will have the chance to work with varied technology in a pro opensource organisation during a period of IT transformation. They are looking for an experienced Systems Administrator with a strong Linux skill set to join an innovative and growing team, who also have a number of exciting projects upcoming as part of a wider business change programme. Responsibilities Helping the IT Operations Manager to maintain the operations of the company server systems, networking infrastructure and communications. Design, installation, upgrading, operation, control and maintenance of Linux server systems, network, voice and desktop infrastructures. Ensuring the availability of all relevant systems, through the implementation and management of maintenance, monitoring and change control strategies. Specification and ordering of equipment, software and services. Maintaining up to date and effective documentation on all relevant IT systems, services and procedures. Managing user accounts and access levels. Assisting in the control of the IT security policy and associated policies. Ensuring security on all systems and legal requirements are met. Assisting in the management and responsibility for company data ensuring that all backup and restore procedures are adhered to and effective. Providing training, coaching and mentoring to other administrators and 1st/2nd line support staff. Building and maintaining relationships with External and Internal contacts. The management of projects to implement business systems solutions and or processes for information management. Overseeing the uninterrupted monitoring of the IT infrastructure, making sure all systems are capable of handling their given workloads and have not been compromised by any external influences. Ensuring that any planned changes to the IT infrastructure are efficient, viable and documented in line with Change Control methodologies. Providing regular updates and reports on workloads, planned or unplanned outages, system improvements and any other IT related issues that may affect business operation. Assisting the developers and business analysts with the design and implementation of new systems. Providing where necessary out of hours support of the IT systems. Assisting in the planning, development, documentation and testing of Disaster Recovery and Business Continuity plan, processes and procedures. Key Skills / Requirements Hands on experience with emails systems (Dovecot, Postfix) Detailed working knowledge of server builds configuration and remote management Proficient in monitoring and logging technologies such as Zabbix and Graylog Detailed working knowledge of local and wide area networking and associated technologies, e.g. switches, routers, firewalls, VPN's, etc Good understanding of storage environments and configuration, DAS, Synology NAS, Nimble SAN Experienced in managing backup technology and data platforms such as Cohesity Good understanding of Virtualisation technologies, with hands on experience of VMware Hands on Experience with scripting languages, e.g. Python, Bash, PowerShell etc. Good understanding of general security principles Desirable Skills Detailed understanding and experience of cloud platforms and services, AWS, VMware Cloud, Azure, Office 365, Sharepoint, MS Teams Knowledge of configuration management and orchestration tools such as Puppet, SaltStack Knowledge of telephony systems and technologies (e.g. SIP trunks, 3CX PBX) Understanding of Video Conferencing technologies such as Cisco, Polycom, Teams TCP/IP networking Knowledge of virtual desktop infrastructure RDS, Citrix, VMware Horizon, Parallels, etc Aruba / HP / Brocade Switch configuration and management Remote access and VPN technologies Intrusion detection & prevention solutions Knowledge of Database technology such as MariaDB / Postgres Experience of working with Cisco, Sophos, Fortinet, Palo Alto firewalls Hands on experience with log aggregation and elastic search If you are an experienced Linux Systems Administrator / Infrastructure Engineer with the listed skills and experience then please apply now to find out more.
Power BI Developer page is loaded Power BI Developerlocations: Nottinghamposted on: Posted 4 Days Agojob requisition id: JR101139 About the Team: We're a collaborative and forward-thinking Applications Development Team that builds modern solutions using Microsoft technologies like Azure, .NET, Power Platform, and Microsoft 365. Our team values clean code, continuous learning, and delivering real impact through smart, scalable applications. If you're passionate about Microsoft's ecosystem and want to work in a supportive, innovative environment, we'd love to hear from you. About the Role: We are seeking a skilled Power BI Developer to design, develop, and maintain business intelligence solutions that transform data into actionable insights. The ideal candidate will have strong experience in data modelling, DAX, and visualization best practices, with the ability to collaborate across teams to deliver high-quality reporting solutions. You will build solutions that support partners, fee earners, Finance, BD/Marketing, and Risk & Compliance teams, while upholding client confidentiality, ethical walls, and regulatory obligations. Key Responsibilities: Design and build robust data ingestion pipelines from source systems (PMS, DMS, CRM, HR, conflicts/risk). Integrate data from multiple sources, including SQL databases, APIs, and cloud services. Build and optimize datasets and semantic models using various schemas for performance and scalability using legal & financial data. Write complex DAX measures and calculations to support advanced analytics. Create high-utility dashboards and paginated/interactive reports that follow data storytelling and visualisation best practices. Maintain master data alignment (clients, matters, timekeepers, practice groups) and controlled reference data. Ensure data accuracy, consistency, and security across all reports. Collaborate with stakeholders across Finance, Projects and the business to gather requirements and translate them into technical solutions. Ensure version-controlled solutions utilising source control (Azure DevOps repos/GIT). Monitor and optimize Power BI service performance and scheduled refreshes. Stay up to date with Power BI updates, features, and best practices. Skills and Experience: Proven experience delivering enterprise-grade Power BI in law firm or professional services settings. Strong proficiency in: o Power BI Desktop & Power BI Service o DAX (Data Analysis Expressions) o Power Query (M language) Solid understanding of data modelling, star schema, and ETL processes. Experience with Microsoft Fabric / Synapse / Azure SQL / Data Lake for scalable datasets. Knowledge of GDPR, ISO 27001, SRA/AML implications for data processing and reporting. Familiarity with source control solutions including Azure DevOps/GIT. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Familiarity with legal PMS, CMS, CRM and HR systems including Dynamics 365, Aderant Sierra, and Workday. Desirable Qualifications: Degree in Data/Computer Science, Information Systems, Analytics, or equivalent experience. Microsoft Certified: Power BI Data Analyst Associate (PL 300) preferred; DP 500 (Azure Enterprise Data Analyst) a plus. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
Dec 16, 2025
Full time
Power BI Developer page is loaded Power BI Developerlocations: Nottinghamposted on: Posted 4 Days Agojob requisition id: JR101139 About the Team: We're a collaborative and forward-thinking Applications Development Team that builds modern solutions using Microsoft technologies like Azure, .NET, Power Platform, and Microsoft 365. Our team values clean code, continuous learning, and delivering real impact through smart, scalable applications. If you're passionate about Microsoft's ecosystem and want to work in a supportive, innovative environment, we'd love to hear from you. About the Role: We are seeking a skilled Power BI Developer to design, develop, and maintain business intelligence solutions that transform data into actionable insights. The ideal candidate will have strong experience in data modelling, DAX, and visualization best practices, with the ability to collaborate across teams to deliver high-quality reporting solutions. You will build solutions that support partners, fee earners, Finance, BD/Marketing, and Risk & Compliance teams, while upholding client confidentiality, ethical walls, and regulatory obligations. Key Responsibilities: Design and build robust data ingestion pipelines from source systems (PMS, DMS, CRM, HR, conflicts/risk). Integrate data from multiple sources, including SQL databases, APIs, and cloud services. Build and optimize datasets and semantic models using various schemas for performance and scalability using legal & financial data. Write complex DAX measures and calculations to support advanced analytics. Create high-utility dashboards and paginated/interactive reports that follow data storytelling and visualisation best practices. Maintain master data alignment (clients, matters, timekeepers, practice groups) and controlled reference data. Ensure data accuracy, consistency, and security across all reports. Collaborate with stakeholders across Finance, Projects and the business to gather requirements and translate them into technical solutions. Ensure version-controlled solutions utilising source control (Azure DevOps repos/GIT). Monitor and optimize Power BI service performance and scheduled refreshes. Stay up to date with Power BI updates, features, and best practices. Skills and Experience: Proven experience delivering enterprise-grade Power BI in law firm or professional services settings. Strong proficiency in: o Power BI Desktop & Power BI Service o DAX (Data Analysis Expressions) o Power Query (M language) Solid understanding of data modelling, star schema, and ETL processes. Experience with Microsoft Fabric / Synapse / Azure SQL / Data Lake for scalable datasets. Knowledge of GDPR, ISO 27001, SRA/AML implications for data processing and reporting. Familiarity with source control solutions including Azure DevOps/GIT. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Familiarity with legal PMS, CMS, CRM and HR systems including Dynamics 365, Aderant Sierra, and Workday. Desirable Qualifications: Degree in Data/Computer Science, Information Systems, Analytics, or equivalent experience. Microsoft Certified: Power BI Data Analyst Associate (PL 300) preferred; DP 500 (Azure Enterprise Data Analyst) a plus. Smart. Bold. Together. We Are Freeths. Become part of the team at Freeths. View some of our recent highlights on our website . 2. Think Recognition: Sharing success matters to us. We love to showcase excellent work across the firm and celebrate our people through our employee awards. We recognise our teams work hard together to deliver the best solutions for our clients. That's why great work is well rewarded - our rewards and benefits are among the best in the business.We are committed to sourcing candidates directly where possible. For particular roles, we may work with preferred suppliers who will be invited by our resourcing team to support us. We may also agree to accept CVs from other suppliers on an ad hoc basis (to be agreed in writing). We will not be responsible for fees in relation to CVs or profiles submitted directly to our partners or other employees or for any applications not submitted via our portal. Agencies should contact our recruitment team before submitting unsolicited applications.
Overview Position: Associate - FX Spot Trader (Night Shift, G10 & EM) Location: London The Opportunity On behalf of a leading global financial institution, we are currently retained to identify an experienced FX Spot Trader at Associate level to join a well-established trading desk. This is a unique opportunity to step into a night shift coverage role, responsible for managing voice-executed G10 and EM client flows as well as overseeing the global FX order book. This hire is critical to ensuring 24-hour client service continuity and pricing efficiency across regions. The team has an outstanding reputation internally and externally, and the role offers significant exposure to both developed and emerging currency markets. Key Responsibilities Execute spot FX trades via voice across G10 and EM currencies, ensuring high-quality service for institutional clients during the night shift. Maintain and manage the global client order book, operating under globally aligned trading protocols. Deliver accurate and competitive pricing to internal stakeholders including sales desks, international branches, and regional treasury hubs. Provide market insights and trade ideas to colleagues across the global trading and sales network. Collaborate with peers in other time zones to ensure seamless handover and global market coverage. Contribute to the desk's overall P&L through effective execution and market awareness. Candidate Profile / Qualifications Proven experience in FX Spot trading (ideally Associate level), covering G10 and/or EM markets. Strong capability in voice execution and client order management. Willingness and ability to work night shifts, with the independence and discipline that requires. A commercial mindset with demonstrated contribution to revenue generation. Highly organised with strong communication and teamwork skills. Why Apply? Base salary + attractive bonus potential. Key position within a globally integrated trading function. Broad exposure to international flows and cross-border client activity. Excellent platform for long-term career development in global markets. Next Steps If you're an FX spot trader looking to take on greater ownership within a global trading framework - or simply ready to embrace a new challenge in a key time zone - we would be pleased to speak with you confidentially.
Dec 16, 2025
Full time
Overview Position: Associate - FX Spot Trader (Night Shift, G10 & EM) Location: London The Opportunity On behalf of a leading global financial institution, we are currently retained to identify an experienced FX Spot Trader at Associate level to join a well-established trading desk. This is a unique opportunity to step into a night shift coverage role, responsible for managing voice-executed G10 and EM client flows as well as overseeing the global FX order book. This hire is critical to ensuring 24-hour client service continuity and pricing efficiency across regions. The team has an outstanding reputation internally and externally, and the role offers significant exposure to both developed and emerging currency markets. Key Responsibilities Execute spot FX trades via voice across G10 and EM currencies, ensuring high-quality service for institutional clients during the night shift. Maintain and manage the global client order book, operating under globally aligned trading protocols. Deliver accurate and competitive pricing to internal stakeholders including sales desks, international branches, and regional treasury hubs. Provide market insights and trade ideas to colleagues across the global trading and sales network. Collaborate with peers in other time zones to ensure seamless handover and global market coverage. Contribute to the desk's overall P&L through effective execution and market awareness. Candidate Profile / Qualifications Proven experience in FX Spot trading (ideally Associate level), covering G10 and/or EM markets. Strong capability in voice execution and client order management. Willingness and ability to work night shifts, with the independence and discipline that requires. A commercial mindset with demonstrated contribution to revenue generation. Highly organised with strong communication and teamwork skills. Why Apply? Base salary + attractive bonus potential. Key position within a globally integrated trading function. Broad exposure to international flows and cross-border client activity. Excellent platform for long-term career development in global markets. Next Steps If you're an FX spot trader looking to take on greater ownership within a global trading framework - or simply ready to embrace a new challenge in a key time zone - we would be pleased to speak with you confidentially.
Product & Marketing Business Partner page is loaded Product & Marketing Business Partnerlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Currently seeking a talented Product & Marketing Business Partner to support sales channels and commercial propositions (in specialist sales) by creating go to market plans for communications. Operating as part of the wider team, you use your skills and experience to create commercially focussed briefs for the delivery of campaign and brand activation activity. As part of this you will also manage the delivery of customer & sales team events to optimise engagement in all product & marketing activities.This role offers a competitive salary range of £35,000 - £45,000. Key Accountabilities: As the Product & Marketing Business Partner, you will: Develop assigned stakeholder relationships in the business. Work with the Product & Marketing Planning & Strategy Team and Senior Business Partners to develop plans for brand activation and commercial performance. Deliver activation events for sales team to increase engagement in product & marketing activities to drive improved performance. Support Senior Business Partners with organisation and delivery of customer engagement and brand activation events. Use research techniques (consultation with sales team, customers, market and desk research) to gather customer and market insight. Work with key business resources to develop planning of positioning and thought leadership content in line with strategic plan. Work with wider Product & Marketing Team to brief in and co-ordinate updates on content and communications activity. Competencies: To succeed in this role, you should possess: Stakeholder management and relationship development skills (ability to influence at all levels). Commercial and customer knowledge. Strong presentation and communications skills. Planning and organisational skills. Strong teamworking and collaboration skills. Ability to work in a dynamic face paced environment, enjoying the challenge of managing multiple projects simultaneously, working under pressure and to tight deadlines. Skills and Experience Required/Desirable: Proven track record of success in Marketing, Product, Proposition or Customer Relationship management. Proven track record of stakeholder management and communication. Knowledge of marketing communications practices. Creative problem-solving. Customer-centric approach. Good standard in IT literacy Working knowledge of core Microsoft applications (Word, Excel, MS Teams) What We Can Offer Salary range between £35,000 - £45,000Generous contributory pension scheme25 days holiday, in addition to bank holidaysVolunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Travel Insurance (cost associated)Dental Insurance (cost associated)Flexible working options availableEligibility for Annual Bonus SchemeStudy support (where applicable)Enhanced parental leaveGenerous Employee Referral Scheme (£1000)Cycle2work SchemeFree breakfast / fruitin the Bristol officeEV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
Dec 16, 2025
Full time
Product & Marketing Business Partner page is loaded Product & Marketing Business Partnerlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Currently seeking a talented Product & Marketing Business Partner to support sales channels and commercial propositions (in specialist sales) by creating go to market plans for communications. Operating as part of the wider team, you use your skills and experience to create commercially focussed briefs for the delivery of campaign and brand activation activity. As part of this you will also manage the delivery of customer & sales team events to optimise engagement in all product & marketing activities.This role offers a competitive salary range of £35,000 - £45,000. Key Accountabilities: As the Product & Marketing Business Partner, you will: Develop assigned stakeholder relationships in the business. Work with the Product & Marketing Planning & Strategy Team and Senior Business Partners to develop plans for brand activation and commercial performance. Deliver activation events for sales team to increase engagement in product & marketing activities to drive improved performance. Support Senior Business Partners with organisation and delivery of customer engagement and brand activation events. Use research techniques (consultation with sales team, customers, market and desk research) to gather customer and market insight. Work with key business resources to develop planning of positioning and thought leadership content in line with strategic plan. Work with wider Product & Marketing Team to brief in and co-ordinate updates on content and communications activity. Competencies: To succeed in this role, you should possess: Stakeholder management and relationship development skills (ability to influence at all levels). Commercial and customer knowledge. Strong presentation and communications skills. Planning and organisational skills. Strong teamworking and collaboration skills. Ability to work in a dynamic face paced environment, enjoying the challenge of managing multiple projects simultaneously, working under pressure and to tight deadlines. Skills and Experience Required/Desirable: Proven track record of success in Marketing, Product, Proposition or Customer Relationship management. Proven track record of stakeholder management and communication. Knowledge of marketing communications practices. Creative problem-solving. Customer-centric approach. Good standard in IT literacy Working knowledge of core Microsoft applications (Word, Excel, MS Teams) What We Can Offer Salary range between £35,000 - £45,000Generous contributory pension scheme25 days holiday, in addition to bank holidaysVolunteering days to assist in charity workSustainability InitiativesHoliday buy / sell (subject to conditions)Travel Insurance (cost associated)Dental Insurance (cost associated)Flexible working options availableEligibility for Annual Bonus SchemeStudy support (where applicable)Enhanced parental leaveGenerous Employee Referral Scheme (£1000)Cycle2work SchemeFree breakfast / fruitin the Bristol officeEV charging points, bike storage, shower & changing facilities, car parkingWith over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.\ ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role The Senior Desktop Engineer delivers all IT Support and Service capabilities for HDI UK&I users, both onsite and virtually. Reporting directly to the Head of IT, the scope of this role includes ensuring the execution of IT support and operating standards that are required to support the HDI UK&I business. The role will require hands of experience with Microsoft Operating Systems and Applications (AD, Group Policies, Exchange, SharePoint, SQL), server and laptop hardware, virtualisation, desktop management, backup and recovery, networking and voice and data communications as well as troubleshooting for core business applications. Focus will be placed on internal customer facing technology systems, projects, and metrics, enabling our HDI user base within UK&I to work effectively. In addition, this role will act as a communication interface between the Business representatives and the IT teams in Germany to resolve issues with centrally provided systems. The aim will be for this role to become part of a global virtual support structure. Key accountabilities Support and Service Delivery: The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff Troubleshooting of IT incidents Providing 1st through to 3rd line support Responsible for new hire IT inductions Ensure high-level of availability of IT Services for all UK&I users Build strong partnerships within and external to the immediate team Ensure the maintenance and transfer of knowledge of IT systems in scope for UK&I Document and maintain the services along with colleagues within the team and colleagues in Germany Propose and implement new services that can improve user experience Work closely with the Head of IT and Home Office to inform them of service disruption and the road to recovery Conduct training session to promote new services and maintain a high-level of knowledge of HDI systems Excellent verbal and written communications skills, including the ability to explain technical terms to non-technical users Provide end-user awareness and training Mentor junior members of staff and act as their escalation point Incident and Request Management: Provide support for all incidents and service requests for all IT systems/services Providing support in person, over the phone and using MS Teams Ensure that incidents and requests are resolved in a timely manner End to end ownership of all IT incidents and requests with responsibility for all communication and the technical resolution along with knowledge transfer to the Global Service Desk Follow the escalation process to Germany where required to ensure a consistent and professional IT support service is offered Manage all user administration tasks such as joiners, movers, and leavers Operations Management: Deskside Asset management, support of Desktop PC's, Laptops, printers, and local hardware devices Hardware/software procurement Remote support for all UK & Ireland based colleagues iPhone and iPad mobile device management and support Manage and maintain IT Build room Change and Configuration Management: Follow the change management process to ensure changes to the Desktop infrastructure follows the agreed process and do not cause unplanned outages Work on assigned tasks associated with the Change process Manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process Project Management: As a Deskside Support Engineer, you may be involved in project work from inception through to transition to "business as usual" as the point of contact for the Deskside support team Participate as a project resource as and when required to provide Deskside support input Skills & experience Hands on Active Directory experience, ie, group policy objects O365 (MS Office, SharePoint, MS Teams, Edge) Knowledge of IT Infrastructures (DNS, DHCP) Hyper-V remote access IBM hardware support Knowledge on iPhones/iPads General knowledge of digital solutions ITIL Foundation and knowledge of Project Management practices MS Server Admin and support VEAM backup software support Power BI scripting SQL server support and maintenance ServiceNow highly desirable but not essential Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Dec 16, 2025
Full time
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role The Senior Desktop Engineer delivers all IT Support and Service capabilities for HDI UK&I users, both onsite and virtually. Reporting directly to the Head of IT, the scope of this role includes ensuring the execution of IT support and operating standards that are required to support the HDI UK&I business. The role will require hands of experience with Microsoft Operating Systems and Applications (AD, Group Policies, Exchange, SharePoint, SQL), server and laptop hardware, virtualisation, desktop management, backup and recovery, networking and voice and data communications as well as troubleshooting for core business applications. Focus will be placed on internal customer facing technology systems, projects, and metrics, enabling our HDI user base within UK&I to work effectively. In addition, this role will act as a communication interface between the Business representatives and the IT teams in Germany to resolve issues with centrally provided systems. The aim will be for this role to become part of a global virtual support structure. Key accountabilities Support and Service Delivery: The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff Troubleshooting of IT incidents Providing 1st through to 3rd line support Responsible for new hire IT inductions Ensure high-level of availability of IT Services for all UK&I users Build strong partnerships within and external to the immediate team Ensure the maintenance and transfer of knowledge of IT systems in scope for UK&I Document and maintain the services along with colleagues within the team and colleagues in Germany Propose and implement new services that can improve user experience Work closely with the Head of IT and Home Office to inform them of service disruption and the road to recovery Conduct training session to promote new services and maintain a high-level of knowledge of HDI systems Excellent verbal and written communications skills, including the ability to explain technical terms to non-technical users Provide end-user awareness and training Mentor junior members of staff and act as their escalation point Incident and Request Management: Provide support for all incidents and service requests for all IT systems/services Providing support in person, over the phone and using MS Teams Ensure that incidents and requests are resolved in a timely manner End to end ownership of all IT incidents and requests with responsibility for all communication and the technical resolution along with knowledge transfer to the Global Service Desk Follow the escalation process to Germany where required to ensure a consistent and professional IT support service is offered Manage all user administration tasks such as joiners, movers, and leavers Operations Management: Deskside Asset management, support of Desktop PC's, Laptops, printers, and local hardware devices Hardware/software procurement Remote support for all UK & Ireland based colleagues iPhone and iPad mobile device management and support Manage and maintain IT Build room Change and Configuration Management: Follow the change management process to ensure changes to the Desktop infrastructure follows the agreed process and do not cause unplanned outages Work on assigned tasks associated with the Change process Manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process Project Management: As a Deskside Support Engineer, you may be involved in project work from inception through to transition to "business as usual" as the point of contact for the Deskside support team Participate as a project resource as and when required to provide Deskside support input Skills & experience Hands on Active Directory experience, ie, group policy objects O365 (MS Office, SharePoint, MS Teams, Edge) Knowledge of IT Infrastructures (DNS, DHCP) Hyper-V remote access IBM hardware support Knowledge on iPhones/iPads General knowledge of digital solutions ITIL Foundation and knowledge of Project Management practices MS Server Admin and support VEAM backup software support Power BI scripting SQL server support and maintenance ServiceNow highly desirable but not essential Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. For more information visit . Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business aligned Support teams that specialise in maintaining their business stream's applications. Each business aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day to day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities Provide support for all trading and back office platforms offered by Marex to both internal and external client base. Support business users offering second and third line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. Skills and Experience Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle Must be able to work under demanding conditions with a calm demeanour Experience gained in a financial services background, ideally finance Ability to work as part of a team in an environment with changing expectations Proven ability to show a proactiveness in picking up issues and improving existing processes Process driven and systematic mindset Experience with ITIL and change management processes Excellent documentation, communication, and organizational skills Ability to build strong relationships with Application Development teams and business sponsors General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Experience in exchange and vendor management Knowledge of server side infrastructure and admin tools Ability to work shift patterns (if required) Good to have knowledge of Fix Messaging protocol, including support experience Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets Experience in technical onboarding of new APIs and systems Prior experience in a support role, liaising directly with clients in a technical capacity Desirable - Bachelor's degree in any relevant field Excellent verbal and written communication skills Competencies A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Dec 16, 2025
Full time
Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 36 offices worldwide, the Group has over 1,800 employees across Europe, Asia and America. For more information visit . Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business aligned Support teams that specialise in maintaining their business stream's applications. Each business aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day to day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities Provide support for all trading and back office platforms offered by Marex to both internal and external client base. Support business users offering second and third line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide incident management per ITIL standards. Liaison between technology department and business groups to communicate system changes. Manage process and trading system documentation in existing template; produce and regularly maintain to a high standard. Ensure active tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across all systems. Skills and Experience Solid background in Windows, Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle Must be able to work under demanding conditions with a calm demeanour Experience gained in a financial services background, ideally finance Ability to work as part of a team in an environment with changing expectations Proven ability to show a proactiveness in picking up issues and improving existing processes Process driven and systematic mindset Experience with ITIL and change management processes Excellent documentation, communication, and organizational skills Ability to build strong relationships with Application Development teams and business sponsors General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Experience in exchange and vendor management Knowledge of server side infrastructure and admin tools Ability to work shift patterns (if required) Good to have knowledge of Fix Messaging protocol, including support experience Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets Experience in technical onboarding of new APIs and systems Prior experience in a support role, liaising directly with clients in a technical capacity Desirable - Bachelor's degree in any relevant field Excellent verbal and written communication skills Competencies A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Chief Digital Information Officer The closing date is 23 December 2025 Sheffield Health Partnership University NHS Foundation Trust is a leading provider of mental health services, Learning Disabilities, and specialist services and a range of specialist services committed to delivering high quality care that reflects our core values of Innovation, improvement and inclusion. We are seeking a visionary and strategic leader to join our team as Chief Digital and Information Officer (CDIO). The Chief Digital Information Officer (CDIO) will lead the Trust's digital strategy, driving innovation to improve lives across Sheffield. Key priorities include modernising digital systems, enhancing cybersecurity, leading the adoption of new technologies including artificial intelligence and data analytics, reducing digital exclusion, and embedding data driven decision making. The role is central to achieving the Trust's strategic goals and requires a visionary leader with expertise in digital strategy and stakeholder collaboration. Main duties of the job The new CDIO needs to be more than a technology expert - they need to be a forward thinking leader capable of shaping the future digital direction of Sheffield Health Partnership University, and it is essential they bring the vision and experience to develop a long term strategy, while also working seamlessly with the senior leadership team across all areas of the organisation. Driving cultural change within Digital and aligning it with the wider goals of the Trust will be key to your success. The right candidate could attend the Executive Management Team and Board as part of their development. They will be advising and working with EMT and Board and play a lead role in the development and delivery of the strategy. Key Responsibilities Lead the development and implementation of the Trust's Digital Strategy. Oversee IT operations, infrastructure, service desk, and cyber security. Champion digital transformation across clinical and non clinical services. Ensure compliance with data protection legislation and NHS digital standards. Provide expert advice to the Board on digital innovation, data quality, and information governance. Manage multi million pound budgets and lead procurement of IT systems. Develop and implement an AI strategy for health innovation. Represent the Trust in regional and national digital forums. About us We offer a supportive and inclusive environment where your leadership will directly impact the future of mental health care. You'll be part of a forward thinking team committed to innovation, improvement, and excellence. We are our values and committed to working together to improve services. We are inclusive and our people are respectful and kind. Job responsibilities Senior level experience in NHS IT/Informatics. Proven success in leading complex digital programmes and change initiatives. Strong knowledge of healthcare IT systems, including systems like RiO. Expertise in data privacy, cyber security, and business continuity planning. Experience managing large budgets and procurement processes. Professional qualifications such as PMP, CISSP, or CGEIT. Higher level degree in ICT or healthcare related discipline. Experience working to national NHS digital agendas. Knowledge and skills Healthcare IT systems and architecture: Knowledgeable about the latest technology solutions, standards and protocols for mental health information management, including electronic patient records systems like RiO. Business continuity and disaster recovery planning: Experience in developing, implementing, and maintaining Business Continuity and Disaster Recovery Plans, ensuring that critical digital functions are maintained in the event of a disaster. Data privacy and security: Good understanding of data protection legislation, such as the General Data Protection Regulation (GDPR), and the importance of ensuring that patient data is kept confidential and secure. Programme management: Experience in leading and delivering complex digital transformation programmes and the ability to manage budgets, resources and stakeholder relationships. Change management: Skilled in managing organizational change and have the ability to engage with staff and stakeholders to build support for digital transformation initiatives. Leadership: Strong leadership skills and have the ability to motivate and lead a team of digital and technical professionals to achieve common goals. Stakeholder engagement: Ability to build and maintain positive relationships with stakeholders at all levels of the organization, including clinical staff, and be able to effectively communicate the benefits of digital transformation initiatives. Continuous improvement: A continuous improvement mindset, be able to identify areas for improvement and develop and implement plans to optimise the use of technology in the Trust. Training and qualifications A degree in healthcare, IT, or a related field Professional certifications, such as Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), or Certified in the Governance of Enterprise IT (CGEIT). Evidence of ongoing professional development and continuing education. Higher level degree in an ICT or technical healthcare related discipline Experience Experience of working within an NHS healthcare provider environment in a senior capacity Experience of strategic planning and Digital strategy development. Experience of managing complex IT projects and programmes. Knowledge of project management methodologies and experience managing complex projects is essential. Experience of service re design and business engineering Significant experience of development, implementation and maintenance of IT infrastructures, applications, projects and procurement. A deep understanding of IT systems, applications, and infrastructure and experience managing IT teams Business planning and change management skills. Knowledge of service delivery and experience of a service support function. Financial management experience of multi million project budgets. Experience of procurement and contract negotiation. Experience working to National NHS and local policy technology agendas Strong leadership skills and experience in developing and executing digital strategies. Risk management: Experience in risk management and the ability to assess and mitigate risks associated with digital projects and initiatives. Compliance and security: Knowledge of healthcare regulations, such as GDPR and NHS Digital, and experience in managing data protection and security risks. Change management: Experience in leading and managing change in a healthcare environment, including the ability to communicate effectively with stakeholders and lead digital transformation initiatives. Experience in the improvement of data quality and reporting strategies in line with national and local data requirements. Other Ability to travel to various Trust sites Ability to demonstrate and work within Trust values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Sheffield Health Partnership University NHS Foundation Trust Full time,Flexible working,Home or remote working
Dec 16, 2025
Full time
Chief Digital Information Officer The closing date is 23 December 2025 Sheffield Health Partnership University NHS Foundation Trust is a leading provider of mental health services, Learning Disabilities, and specialist services and a range of specialist services committed to delivering high quality care that reflects our core values of Innovation, improvement and inclusion. We are seeking a visionary and strategic leader to join our team as Chief Digital and Information Officer (CDIO). The Chief Digital Information Officer (CDIO) will lead the Trust's digital strategy, driving innovation to improve lives across Sheffield. Key priorities include modernising digital systems, enhancing cybersecurity, leading the adoption of new technologies including artificial intelligence and data analytics, reducing digital exclusion, and embedding data driven decision making. The role is central to achieving the Trust's strategic goals and requires a visionary leader with expertise in digital strategy and stakeholder collaboration. Main duties of the job The new CDIO needs to be more than a technology expert - they need to be a forward thinking leader capable of shaping the future digital direction of Sheffield Health Partnership University, and it is essential they bring the vision and experience to develop a long term strategy, while also working seamlessly with the senior leadership team across all areas of the organisation. Driving cultural change within Digital and aligning it with the wider goals of the Trust will be key to your success. The right candidate could attend the Executive Management Team and Board as part of their development. They will be advising and working with EMT and Board and play a lead role in the development and delivery of the strategy. Key Responsibilities Lead the development and implementation of the Trust's Digital Strategy. Oversee IT operations, infrastructure, service desk, and cyber security. Champion digital transformation across clinical and non clinical services. Ensure compliance with data protection legislation and NHS digital standards. Provide expert advice to the Board on digital innovation, data quality, and information governance. Manage multi million pound budgets and lead procurement of IT systems. Develop and implement an AI strategy for health innovation. Represent the Trust in regional and national digital forums. About us We offer a supportive and inclusive environment where your leadership will directly impact the future of mental health care. You'll be part of a forward thinking team committed to innovation, improvement, and excellence. We are our values and committed to working together to improve services. We are inclusive and our people are respectful and kind. Job responsibilities Senior level experience in NHS IT/Informatics. Proven success in leading complex digital programmes and change initiatives. Strong knowledge of healthcare IT systems, including systems like RiO. Expertise in data privacy, cyber security, and business continuity planning. Experience managing large budgets and procurement processes. Professional qualifications such as PMP, CISSP, or CGEIT. Higher level degree in ICT or healthcare related discipline. Experience working to national NHS digital agendas. Knowledge and skills Healthcare IT systems and architecture: Knowledgeable about the latest technology solutions, standards and protocols for mental health information management, including electronic patient records systems like RiO. Business continuity and disaster recovery planning: Experience in developing, implementing, and maintaining Business Continuity and Disaster Recovery Plans, ensuring that critical digital functions are maintained in the event of a disaster. Data privacy and security: Good understanding of data protection legislation, such as the General Data Protection Regulation (GDPR), and the importance of ensuring that patient data is kept confidential and secure. Programme management: Experience in leading and delivering complex digital transformation programmes and the ability to manage budgets, resources and stakeholder relationships. Change management: Skilled in managing organizational change and have the ability to engage with staff and stakeholders to build support for digital transformation initiatives. Leadership: Strong leadership skills and have the ability to motivate and lead a team of digital and technical professionals to achieve common goals. Stakeholder engagement: Ability to build and maintain positive relationships with stakeholders at all levels of the organization, including clinical staff, and be able to effectively communicate the benefits of digital transformation initiatives. Continuous improvement: A continuous improvement mindset, be able to identify areas for improvement and develop and implement plans to optimise the use of technology in the Trust. Training and qualifications A degree in healthcare, IT, or a related field Professional certifications, such as Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), or Certified in the Governance of Enterprise IT (CGEIT). Evidence of ongoing professional development and continuing education. Higher level degree in an ICT or technical healthcare related discipline Experience Experience of working within an NHS healthcare provider environment in a senior capacity Experience of strategic planning and Digital strategy development. Experience of managing complex IT projects and programmes. Knowledge of project management methodologies and experience managing complex projects is essential. Experience of service re design and business engineering Significant experience of development, implementation and maintenance of IT infrastructures, applications, projects and procurement. A deep understanding of IT systems, applications, and infrastructure and experience managing IT teams Business planning and change management skills. Knowledge of service delivery and experience of a service support function. Financial management experience of multi million project budgets. Experience of procurement and contract negotiation. Experience working to National NHS and local policy technology agendas Strong leadership skills and experience in developing and executing digital strategies. Risk management: Experience in risk management and the ability to assess and mitigate risks associated with digital projects and initiatives. Compliance and security: Knowledge of healthcare regulations, such as GDPR and NHS Digital, and experience in managing data protection and security risks. Change management: Experience in leading and managing change in a healthcare environment, including the ability to communicate effectively with stakeholders and lead digital transformation initiatives. Experience in the improvement of data quality and reporting strategies in line with national and local data requirements. Other Ability to travel to various Trust sites Ability to demonstrate and work within Trust values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Sheffield Health Partnership University NHS Foundation Trust Full time,Flexible working,Home or remote working
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business aligned Support teams that specialise in maintaining their business stream's applications. Each business aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for global payments and transaction processing platforms, including cross border payments, FX settlement, and domestic payment schemes (BACS, CHAPS, SWIFT, SEPA, and local clearing schemes in emerging market countries in Asia, Africa, Europe and LATAM). The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day to day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities Role specific: Provide technical and functional support for all payments and settlement platforms, covering cross border payments, FX, BACS, CHAPS, SEPA, and SWIFT and local clearing schemes. Deliver 2nd and 3rd line application support to all relevant internal teams. Develop and maintain automation scripts (e.g., PowerShell, Python) to streamline payment monitoring, reconciliation, and reporting tasks. Support the analysis, testing, and implementation of new payment system functionality, schemes, and regulatory changes. Manage incidents, problems, and change requests in line with ITIL standards to ensure reliable payment processing. Act as liaison between technology teams, payment operations, and business stakeholders to communicate system issues, enhancements, and changes. Maintain high quality system and process documentation to support business continuity and audit requirements. Prioritise and manage concurrent support tasks, ensuring critical payment activities retain focus. Coordinate with vendors, clearing systems, and financial institutions on system upgrades, patches, and incident resolution. Support mandatory scheme and infrastructure upgrades (e.g., SWIFT releases, CHAPS/BACS scheme updates). Provide technical input into client onboarding for payment and FX services, ensuring smooth integration and connectivity. Assist with regulatory and compliance reporting (e.g., FCA, AML, sanctions screening support). Collaborate with internal teams on client requirements, ensuring technical feasibility and alignment with payments infrastructure. Produce regular transactional and volume reporting across payments systems for operational and management use. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. Skills and Experience Essential: Solid background in Windows and Linux/Unix OS, with strong SQL/Oracle database skills for investigating payments and transaction data. Experience working in financial services or banking, ideally within payments, treasury, or FX operations. Strong understanding of payment messaging standards and schemes, including SWIFT MT/MX, BACS, CHAPS, SEPA, Faster Payments and local clearing schemes. Familiarity with cross border payments, FX settlements, and reconciliation processes. Working knowledge of protocols such as FIX and payment formats such as ISO PAIN001 and PACS008 would be an advantage. Experience supporting payment gateways, messaging hubs, and settlement platforms in a production environment. Exposure to SWIFT messaging connectivity would be an advantage. Proactive approach to issue management, with proven ability to identify problems, analyse root causes, and drive process improvements. Process driven and systematic mindset, with experience applying ITIL practices (Incident, Problem, Change Management). Ability to work effectively under demanding conditions while maintaining accuracy and calm decision making. Excellent documentation, communication, and stakeholder management skills, able to liaise across operations, treasury, compliance, and technology. Experience managing vendor relationships and third party payment providers, including coordinating system upgrades and scheme mandated changes. Understanding of regulatory requirements impacting payments (e.g., AML, sanctions screening, FCA reporting). Experience with API based integrations and onboarding of clients or counterparties into payments/FX systems. Experience in secure file transfer based integrations. Experience working in event driven systems, messaging platforms and low latency streaming would be an advantage. Ability to work collaboratively in a follow the sun support model and provide shift/on call support where required. Desirable: Bachelor's degree in a relevant field (Finance, Computer Science, Information Systems). Excellent verbal and written communication skills with the ability to explain complex technical/payment issues clearly. Desirable: Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic . click apply for full job details
Dec 16, 2025
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Role Summary The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business aligned Support teams that specialise in maintaining their business stream's applications. Each business aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for global payments and transaction processing platforms, including cross border payments, FX settlement, and domestic payment schemes (BACS, CHAPS, SWIFT, SEPA, and local clearing schemes in emerging market countries in Asia, Africa, Europe and LATAM). The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day to day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities Role specific: Provide technical and functional support for all payments and settlement platforms, covering cross border payments, FX, BACS, CHAPS, SEPA, and SWIFT and local clearing schemes. Deliver 2nd and 3rd line application support to all relevant internal teams. Develop and maintain automation scripts (e.g., PowerShell, Python) to streamline payment monitoring, reconciliation, and reporting tasks. Support the analysis, testing, and implementation of new payment system functionality, schemes, and regulatory changes. Manage incidents, problems, and change requests in line with ITIL standards to ensure reliable payment processing. Act as liaison between technology teams, payment operations, and business stakeholders to communicate system issues, enhancements, and changes. Maintain high quality system and process documentation to support business continuity and audit requirements. Prioritise and manage concurrent support tasks, ensuring critical payment activities retain focus. Coordinate with vendors, clearing systems, and financial institutions on system upgrades, patches, and incident resolution. Support mandatory scheme and infrastructure upgrades (e.g., SWIFT releases, CHAPS/BACS scheme updates). Provide technical input into client onboarding for payment and FX services, ensuring smooth integration and connectivity. Assist with regulatory and compliance reporting (e.g., FCA, AML, sanctions screening support). Collaborate with internal teams on client requirements, ensuring technical feasibility and alignment with payments infrastructure. Produce regular transactional and volume reporting across payments systems for operational and management use. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. To report any breaches of policy to Compliance and/or your supervisor as required. To elevate risk events immediately. To provide input to risk management processes, as required. Skills and Experience Essential: Solid background in Windows and Linux/Unix OS, with strong SQL/Oracle database skills for investigating payments and transaction data. Experience working in financial services or banking, ideally within payments, treasury, or FX operations. Strong understanding of payment messaging standards and schemes, including SWIFT MT/MX, BACS, CHAPS, SEPA, Faster Payments and local clearing schemes. Familiarity with cross border payments, FX settlements, and reconciliation processes. Working knowledge of protocols such as FIX and payment formats such as ISO PAIN001 and PACS008 would be an advantage. Experience supporting payment gateways, messaging hubs, and settlement platforms in a production environment. Exposure to SWIFT messaging connectivity would be an advantage. Proactive approach to issue management, with proven ability to identify problems, analyse root causes, and drive process improvements. Process driven and systematic mindset, with experience applying ITIL practices (Incident, Problem, Change Management). Ability to work effectively under demanding conditions while maintaining accuracy and calm decision making. Excellent documentation, communication, and stakeholder management skills, able to liaise across operations, treasury, compliance, and technology. Experience managing vendor relationships and third party payment providers, including coordinating system upgrades and scheme mandated changes. Understanding of regulatory requirements impacting payments (e.g., AML, sanctions screening, FCA reporting). Experience with API based integrations and onboarding of clients or counterparties into payments/FX systems. Experience in secure file transfer based integrations. Experience working in event driven systems, messaging platforms and low latency streaming would be an advantage. Ability to work collaboratively in a follow the sun support model and provide shift/on call support where required. Desirable: Bachelor's degree in a relevant field (Finance, Computer Science, Information Systems). Excellent verbal and written communication skills with the ability to explain complex technical/payment issues clearly. Desirable: Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. Competencies A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Conduct Rules Act with integrity. Act with due skill, care and diligence. Be open and cooperative with the FCA, the PRA and other regulators. Pay due regard to the interests of customers and treat them fairly. Observe proper standard of market conduct. Act to deliver good outcomes for retail customers. Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic . click apply for full job details
Senior EUC Engineer Duration: 12 Months Location: Milton Keynes & remote (hybrid) Rate: £450 per day IR35 Status: Inside Start: ASAP We require 2 Senior EUC Engineers for our Government client to support the team with both project and BAU delivery for their Tier 1 and Tier 2 managed devices. Responsibilities Provide daily support of Windows 11 Daily support of Microsoft Azure including Intune Application delivery and Windows EUD builds via SCCM/Intune. PowerShell scripting to create reports and automate delivery Hardware support for End User Devices and Printers. End user software support including Microsoft Office, Papercut, Autodesk and Citrix. Able to take ownership of technical problems. Develop and document change requests. Deliver any managed device builds for project delivery and complete any associated documentation. Essential Skills & Experience required Windows 11 Microsoft Azure including Intune SCCM PowerShell scripting Hardware (End User Devices and Printers) Software support including Microsoft Office, Papercut, Autodesk and Citrix. Microsoft MD102 or equivalent certification/experience. Familiarisation with Service Now Please Note: This role is hybrid working; you will be required onsite 4 days per week at the client's office in Milton Keynes To apply for this role please email your CV to Joanne Stanley: Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
Dec 16, 2025
Full time
Senior EUC Engineer Duration: 12 Months Location: Milton Keynes & remote (hybrid) Rate: £450 per day IR35 Status: Inside Start: ASAP We require 2 Senior EUC Engineers for our Government client to support the team with both project and BAU delivery for their Tier 1 and Tier 2 managed devices. Responsibilities Provide daily support of Windows 11 Daily support of Microsoft Azure including Intune Application delivery and Windows EUD builds via SCCM/Intune. PowerShell scripting to create reports and automate delivery Hardware support for End User Devices and Printers. End user software support including Microsoft Office, Papercut, Autodesk and Citrix. Able to take ownership of technical problems. Develop and document change requests. Deliver any managed device builds for project delivery and complete any associated documentation. Essential Skills & Experience required Windows 11 Microsoft Azure including Intune SCCM PowerShell scripting Hardware (End User Devices and Printers) Software support including Microsoft Office, Papercut, Autodesk and Citrix. Microsoft MD102 or equivalent certification/experience. Familiarisation with Service Now Please Note: This role is hybrid working; you will be required onsite 4 days per week at the client's office in Milton Keynes To apply for this role please email your CV to Joanne Stanley: Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
Controllers, Legal Entity Controller, Associate, London location_on London, Greater London, England, United Kingdom YOUR IMPACT A Legal Entity Controller within the Financial Reporting department will be responsible for several different legal entities. This will involve complete ownership of the entity from journal posting through to the preparation of the annual financial statements Responsibilities Preparation and analysis of monthly management accounts, and quarterly reporting to the US, under US GAAP Preparation, review and analysis of reporting to the Federal Reserve Board Preparation and review of financial statements under UK GAAP including liaison with auditors Preparation of board reports Preparation and explanation of monthly P&L estimates to the trading Desk and coordination with Product Control Coordination with the US and UK tax teams on local and foreign tax issues, VAT returns and submission of annual tax returns Understanding the business and keeping up-to-speed with business developments and being able to communicate this effectively to team members Proactively seeking to identify improvements to manual processes and management reporting information leading to higher value-added work Involvement in a broad range of department-wide projects and initiatives as well as cross-departmental initiatives Skills and experience Qualified accountant - ACA (qualified up to 2 to 4 years PQE experience) Accounting knowledge gained from either a previous audit or accounting role Preparation of audited financial statements under UK GAAP or IFRS an advantage Strong analytical skills and attention to detail Strong communication skills given third party reporting vendor interactions Willing to work in a highly driven team environment Ability to work under pressure Highly motivated individual with strong interpersonal skills Speaking a European language is an advantage ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Applicants who wish to request for a medical or religious accommodation, or any other accommodation required under applicable law, can do so later in the process. Please note that accommodations are not guaranteed and are decided on a case by case basis. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Dec 16, 2025
Full time
Controllers, Legal Entity Controller, Associate, London location_on London, Greater London, England, United Kingdom YOUR IMPACT A Legal Entity Controller within the Financial Reporting department will be responsible for several different legal entities. This will involve complete ownership of the entity from journal posting through to the preparation of the annual financial statements Responsibilities Preparation and analysis of monthly management accounts, and quarterly reporting to the US, under US GAAP Preparation, review and analysis of reporting to the Federal Reserve Board Preparation and review of financial statements under UK GAAP including liaison with auditors Preparation of board reports Preparation and explanation of monthly P&L estimates to the trading Desk and coordination with Product Control Coordination with the US and UK tax teams on local and foreign tax issues, VAT returns and submission of annual tax returns Understanding the business and keeping up-to-speed with business developments and being able to communicate this effectively to team members Proactively seeking to identify improvements to manual processes and management reporting information leading to higher value-added work Involvement in a broad range of department-wide projects and initiatives as well as cross-departmental initiatives Skills and experience Qualified accountant - ACA (qualified up to 2 to 4 years PQE experience) Accounting knowledge gained from either a previous audit or accounting role Preparation of audited financial statements under UK GAAP or IFRS an advantage Strong analytical skills and attention to detail Strong communication skills given third party reporting vendor interactions Willing to work in a highly driven team environment Ability to work under pressure Highly motivated individual with strong interpersonal skills Speaking a European language is an advantage ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Applicants who wish to request for a medical or religious accommodation, or any other accommodation required under applicable law, can do so later in the process. Please note that accommodations are not guaranteed and are decided on a case by case basis. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Engineering Manager (Must be based in UK) UK PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team, you will take a lead role in developing real world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Forward Deployed Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing reports and projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Main Responsibilities: Lead, mentor, and develop a high performing engineering team focused on delivering voice AI solutions. Foster a culture of collaboration, innovation, and continuous improvement within the engineering department. Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth. Encourage technical excellence by promoting best practices, knowledge sharing, and cutting edge AI methodologies. Establish and maintain engineering processes and standards to ensure consistent, high quality results across all projects. Provide hands on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience. Experience with agile project management, such as scrum, kanban, post mortems etc. 2+ years of software engineering manager experience. Experience with algorithms, data structures, complexity analysis, and software design. Experience with one or more programming languages such as Python or Go. Working proficiency in verbal and written English. Exceptional communication and interpersonal skills. Preferred Requirements: 2+ years of experience in technical project management, preferably in a related industry. Knowledge of REST APIs and associated technologies such as OAuth2.0. Willing to get hands on solving problems to help the team and project move forward. A proactive collaborator with experience in interacting with different teams of varying complexity. Experience / Knowledge of deployment AI products or solutions at scale. Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS. Understanding of the software deployment cycle, including local deployments, testing, code reviews etc. Experience with Go programming language. We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long term success of the business. The listed expectations reflect what we're hiring for, so we encourage you to review the job description carefully. Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment free support for any work, health, or life challenge Annual learning and development allowance We're all about making WFH work for you - that's why we offer a one off WFH allowance when you join. Offering perks like noise cancelling headphones or a comfortable desk chair to boost your comfort and focus! Company funded fertility and family forming programmes Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Dec 16, 2025
Full time
Engineering Manager (Must be based in UK) UK PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team, you will take a lead role in developing real world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Forward Deployed Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing reports and projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Main Responsibilities: Lead, mentor, and develop a high performing engineering team focused on delivering voice AI solutions. Foster a culture of collaboration, innovation, and continuous improvement within the engineering department. Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth. Encourage technical excellence by promoting best practices, knowledge sharing, and cutting edge AI methodologies. Establish and maintain engineering processes and standards to ensure consistent, high quality results across all projects. Provide hands on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience. Experience with agile project management, such as scrum, kanban, post mortems etc. 2+ years of software engineering manager experience. Experience with algorithms, data structures, complexity analysis, and software design. Experience with one or more programming languages such as Python or Go. Working proficiency in verbal and written English. Exceptional communication and interpersonal skills. Preferred Requirements: 2+ years of experience in technical project management, preferably in a related industry. Knowledge of REST APIs and associated technologies such as OAuth2.0. Willing to get hands on solving problems to help the team and project move forward. A proactive collaborator with experience in interacting with different teams of varying complexity. Experience / Knowledge of deployment AI products or solutions at scale. Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS. Understanding of the software deployment cycle, including local deployments, testing, code reviews etc. Experience with Go programming language. We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long term success of the business. The listed expectations reflect what we're hiring for, so we encourage you to review the job description carefully. Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment free support for any work, health, or life challenge Annual learning and development allowance We're all about making WFH work for you - that's why we offer a one off WFH allowance when you join. Offering perks like noise cancelling headphones or a comfortable desk chair to boost your comfort and focus! Company funded fertility and family forming programmes Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
CF11329 Market + Hybrid + Inside IR35 IT Operation Director - London - Inside IR35 Service Delivery/Operations Director - London - Inside IR35 - Our client is seeking a Digital Operations and Service Delivery Director to support the C Suite. You will have a strong understanding of BAU processes, including dealing with third party vendors. You will have a blend of the following skills: Strong Third-Party Vendor Management knowledge Understanding of Helpdesk/Desktop/Device Management Excellent Network knowledge Recent Commercial experience with MS Cloud Services, including Azure and M365 Have held responsibility for Cyber Security and associated responsibilities If this could be your next contract challenge, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dec 16, 2025
Full time
CF11329 Market + Hybrid + Inside IR35 IT Operation Director - London - Inside IR35 Service Delivery/Operations Director - London - Inside IR35 - Our client is seeking a Digital Operations and Service Delivery Director to support the C Suite. You will have a strong understanding of BAU processes, including dealing with third party vendors. You will have a blend of the following skills: Strong Third-Party Vendor Management knowledge Understanding of Helpdesk/Desktop/Device Management Excellent Network knowledge Recent Commercial experience with MS Cloud Services, including Azure and M365 Have held responsibility for Cyber Security and associated responsibilities If this could be your next contract challenge, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
L Lynch Plant Hire & Haulage Limited
Hemel Hempstead, Hertfordshire
Required in: London Depot (Hemel Hempstead) Purpose: To support the Machine Control solutions within the Lynch Plant fleet. As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about 'being the best' at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things 'right first time', to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future. This role is vital for ensuring our behaviours become real and are prioritised to enable our success: CAN DO - It's our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges. PASSION - We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers. ONE TEAM - We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers' expectations. RESPECT - We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace. Reporting Lines: You will report into the Machine Control Technical Manager. Focus areas of the role: The success of the role will be measured against the effective implementation of the following focus areas: Installation and calibration of all company machine control products including excavator, dozer, and roller solutions. Work with and assist machine control support Eng. where required. Manage and service machine control equipment reporting damages and issues to management team. Manage on-hire and off-hire diary for their assigned depot. Promotion and support of the company Machine Control products across all the construction sectors. Field, Depot and Remote based role requiring self-initiative and good time management with a reactive attitude to customer requirements. Delivery and collection of machine control equipment to customers and suppliers. Success enablers: To be successful in this role you will need the following skills, behaviours, and abilities: Bring passion and energy to your work. You will be a role model for respect and enjoy helping others be the best they can be. You will have a natural drive to collaborate with internal teams and customers, driving a real ONE TEAM approach. A Can-Do attitude will help you excel in this role and beyond in your Lynch career. Provide quality and efficient machine control installations on in house plant machinery. Demonstrate good knowledge of auto electrical, mechanical, and hydraulic systems. Provide technical support via phone, email, and remote desktop software such as Leica ConX and Trimble Works Manager. Offer new installation ideas and innovative thinking. Document and report technical events and issues to management team. Develop a thorough understanding of all Machine Control products offered by Lynch Machine Control. Education & Qualifications/Experience Higher Education Qualifications - Mechanical/Electrical engineering with 1-2 years site/plant fitter experience being advantageous but not necessary. Proven experience with auto electrical, mechanical and CAN Bus based systems. A working knowledge of electrical and mechanical plant machinery systems. Proven experience with basic tooling and fabrication methods I.e. Drilling, Tapping, Welding and steel fabrication. Demonstrates strong technical diagnostic skills. Experience of working within the UK construction industry is advantageous. Strong coherent communication skills, both verbally and written. Ability to understand and follow technical diagrams. A strong aptitude to technology and associated hardware developments. An understanding of UK construction practices is advantageous. Entrepreneurial drive and strong work ethic. Strong sense of urgency, responsibility and accountability. A clean UK driving licence. Manufacturer level training will be provided to the right candidate looking to expand their knowledge and skill set. Why work for Lynch? Welcome to our family, we really appreciate you taking the time to consider joining our amazing team. Our people are at the heart of our business, and you will be a vital member to help us continue to grow and develop as a business. We have a really exciting future here at Lynch and our expectations are very high, we believe in providing the highest standards of customer service, with a focus on getting things 'right first time' and we are really excited to meet the best people who have the skills and passion to help us achieve our full potential, thank you. What's our why: We are passionate about making the construction industry the career of choice and we will do this by creating the greatest people experience here at Lynch, which results in better performance for our customers, our society, and our planet. We have the potential to impact the world we live in, and we plan to make that impact a positive one for all who work for and with us. Our culture As a family-owned business we pride ourselves on our inclusive environments that drive fun, wellbeing, and high performance across all that we do. You really are joining a family and not just a business. We welcome enquiries from everyone and value diversity in our workforce. Flexible Working You are welcome to ask about flexibility at interview stage. Reasonable Adjustments Please contact us if you need any adjustments during the recruitment process.
Dec 16, 2025
Full time
Required in: London Depot (Hemel Hempstead) Purpose: To support the Machine Control solutions within the Lynch Plant fleet. As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about 'being the best' at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things 'right first time', to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future. This role is vital for ensuring our behaviours become real and are prioritised to enable our success: CAN DO - It's our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges. PASSION - We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers. ONE TEAM - We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers' expectations. RESPECT - We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace. Reporting Lines: You will report into the Machine Control Technical Manager. Focus areas of the role: The success of the role will be measured against the effective implementation of the following focus areas: Installation and calibration of all company machine control products including excavator, dozer, and roller solutions. Work with and assist machine control support Eng. where required. Manage and service machine control equipment reporting damages and issues to management team. Manage on-hire and off-hire diary for their assigned depot. Promotion and support of the company Machine Control products across all the construction sectors. Field, Depot and Remote based role requiring self-initiative and good time management with a reactive attitude to customer requirements. Delivery and collection of machine control equipment to customers and suppliers. Success enablers: To be successful in this role you will need the following skills, behaviours, and abilities: Bring passion and energy to your work. You will be a role model for respect and enjoy helping others be the best they can be. You will have a natural drive to collaborate with internal teams and customers, driving a real ONE TEAM approach. A Can-Do attitude will help you excel in this role and beyond in your Lynch career. Provide quality and efficient machine control installations on in house plant machinery. Demonstrate good knowledge of auto electrical, mechanical, and hydraulic systems. Provide technical support via phone, email, and remote desktop software such as Leica ConX and Trimble Works Manager. Offer new installation ideas and innovative thinking. Document and report technical events and issues to management team. Develop a thorough understanding of all Machine Control products offered by Lynch Machine Control. Education & Qualifications/Experience Higher Education Qualifications - Mechanical/Electrical engineering with 1-2 years site/plant fitter experience being advantageous but not necessary. Proven experience with auto electrical, mechanical and CAN Bus based systems. A working knowledge of electrical and mechanical plant machinery systems. Proven experience with basic tooling and fabrication methods I.e. Drilling, Tapping, Welding and steel fabrication. Demonstrates strong technical diagnostic skills. Experience of working within the UK construction industry is advantageous. Strong coherent communication skills, both verbally and written. Ability to understand and follow technical diagrams. A strong aptitude to technology and associated hardware developments. An understanding of UK construction practices is advantageous. Entrepreneurial drive and strong work ethic. Strong sense of urgency, responsibility and accountability. A clean UK driving licence. Manufacturer level training will be provided to the right candidate looking to expand their knowledge and skill set. Why work for Lynch? Welcome to our family, we really appreciate you taking the time to consider joining our amazing team. Our people are at the heart of our business, and you will be a vital member to help us continue to grow and develop as a business. We have a really exciting future here at Lynch and our expectations are very high, we believe in providing the highest standards of customer service, with a focus on getting things 'right first time' and we are really excited to meet the best people who have the skills and passion to help us achieve our full potential, thank you. What's our why: We are passionate about making the construction industry the career of choice and we will do this by creating the greatest people experience here at Lynch, which results in better performance for our customers, our society, and our planet. We have the potential to impact the world we live in, and we plan to make that impact a positive one for all who work for and with us. Our culture As a family-owned business we pride ourselves on our inclusive environments that drive fun, wellbeing, and high performance across all that we do. You really are joining a family and not just a business. We welcome enquiries from everyone and value diversity in our workforce. Flexible Working You are welcome to ask about flexibility at interview stage. Reasonable Adjustments Please contact us if you need any adjustments during the recruitment process.
Associate Director Infrastructure Compliance & Performance The closing date is 15 December 2025 The Associate Director is a senior leader within the Space and Place Directorate providing assurance in relation to governance and statutory compliance. Holding professional accountability for performance and reporting relating to all services delivered and managed by E&F functions within the Directorate. The role includes ownership of the PAM, ERIC & PLACE reporting as well as analysis of information such as Model Hospital to help determine the operating model of the directorate. The post-holder is professionally and technically responsible for the coordination and recording of all E&F based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards with responsibility for monitoring and advising on all specialist areas of compliance, therefore experience of working at a senior level within Estates & Facilities is essential. The post holder will develop and analyse data to identify areas of improvement, set improvement standards, drive consistency, build financial and commercial management capability within directorate services and will inspire the teams to deliver an exemplar service. An important part of the role is to communicate and work proactively with a range of senior stakeholders, providing performance and compliance information that achieves best value, allowing innovation and continuous improvement within directorate services provided to the wider trust. As one of the SLT you will be part of the Directorates on-call rota. Main duties of the job You will be part of the Senior Leadership Team that provides leadership to the staff, functions and services across the directorate. They will be accountable for services and workstreams including governance, risk management, procurement (including contracts), critical systems such as BMS and CAFM as well as providing senior support to services & specialty teams including Helpdesk, Energy and Fire, Health & Safety ensuring that team objectives are delivered and overseeing the development of the services. The ability to deal with highly complex communication demands; with a regular requirement for report presentation to internal boards and committees providing specialist information to individuals without detailed knowledge and understanding to seek agreement and cooperation and/or provide advice or assurance. Be experienced enough to evaluate and take appropriate risks. Be professionally and technically responsible for the coordination and recording of all Estates and Facilities based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards. As one of the Directorates Senior Leadership team will take part on a 24/7 on-call rota, shared across the 5 Associate Directors, covering all matters of the Directorate. About us We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we'll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care. Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women's networks; all of which are sponsored by a member of our Executive Management Team. We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued. Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below Person Specification GOSH Cultures and Values Our Always values Master's degree or equivalent technical qualification or demonstrable equivalent experience Evidence of project and performance management experience commensurate with the role Evidence of continuous professional development Experience/Knowledge Extensive experience of business development, corporate strategy and/or management experience Effective negotiator to achieve required outcomes in a complex environment Ability to successfully line manage staff in line with good people practice, organisational policies and expectations (disciplinary, conduct, performance, probation period, attendance, grievances and B&H) Substantial Estates compliance management experience either in the NHS or private sector environment Experienced in writing detailed reports with significant complex budgetary management experience Significant experience of providing and analysing data to influence future Estates policies and strategies Detailed understanding of NHS strategy & policy Must have clear ideas on how to improve customer satisfaction and how to raise service profile. Work with functional groups, internal stakeholders, and other colleagues to effectively and professionally achieve results and promote a collaborative and supportive environment High degree of experience with using Excel, Word, PowerPoint, PowerBI/equivalent, and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools Considerable experience of managing and influencing change in large/ complex organisations Considerable experience of working with senior stakeholders including board level, presenting, reporting, persuading and influencing them to a way of thinking Significant experience of working in a complex cultural environment and able to demonstrate an improvement in ways of working between teams Significant experience of working with datasets including analysis and collation and using this to support an argument Significant experience of managing a team and working closely with project workstreams Skills/Abilities Able to utilise sophisticated problem-solving capabilities and critical thinking to help address management challenges and program development Considerable ability to achieve results through indirectly managed staff Demonstrable track record of successful collaborative and partnership working, internally and externally Demonstrable proven abilities in mentorship/coaching/facilitation - guiding people/teams to achieving results, learn and grow High degree of experience with using Excel, Word, PowerPoint and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools Strongly developed written and verbal communication skills including the ability to analyse and interpret complex performance and financial information Ability to advise and guide others on appropriate methods of problem solving Ability to achieve results through people not directly managed; Leads by example and to inspire, enthuse and empower others Easily able to work autonomously, act independently, accountable for own actions and those of their reports and portfolio of services. Highly resourceful with excellent organisation and planning skills Ability to diffuse work conflict using strong interpersonal skills Strong people management skills; able to deal with highly sensitive/complex workforce matters Excellent numerical and analytical skills Extremely proactive; always trying to improve the effectiveness of activities 'Can-do' attitude and active willingness to contribute achievement of organizational goals Ability to communicate effectively and respectfully across the whole organisation and the ability to develop strong relationships with senior stakeholders and ensure they are aware of key headline points. Able to work under pressure and balance competing priorities Responsible for their own work, the majority of which will be self- generated and self-directed, with a high level of autonomy and will be expected to e lead in all aspects of their role. The ability to develop, articulate and enthuse others in a long-term strategic vision that delivers outcomes to patients Strategic thinker and analysis and utilisation of complex information to secure change Able to provide and receive highly complex or sensitive information Ability to instil confidence in senior leaders Ability to command confidence amongst a range of professionals and at all levels within the organisation Ability to understand and take account of other perspectives; to reconcile strategic and operational issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Great Ormond Street Hospital for Children NHS Foundation Trust . click apply for full job details
Dec 16, 2025
Full time
Associate Director Infrastructure Compliance & Performance The closing date is 15 December 2025 The Associate Director is a senior leader within the Space and Place Directorate providing assurance in relation to governance and statutory compliance. Holding professional accountability for performance and reporting relating to all services delivered and managed by E&F functions within the Directorate. The role includes ownership of the PAM, ERIC & PLACE reporting as well as analysis of information such as Model Hospital to help determine the operating model of the directorate. The post-holder is professionally and technically responsible for the coordination and recording of all E&F based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards with responsibility for monitoring and advising on all specialist areas of compliance, therefore experience of working at a senior level within Estates & Facilities is essential. The post holder will develop and analyse data to identify areas of improvement, set improvement standards, drive consistency, build financial and commercial management capability within directorate services and will inspire the teams to deliver an exemplar service. An important part of the role is to communicate and work proactively with a range of senior stakeholders, providing performance and compliance information that achieves best value, allowing innovation and continuous improvement within directorate services provided to the wider trust. As one of the SLT you will be part of the Directorates on-call rota. Main duties of the job You will be part of the Senior Leadership Team that provides leadership to the staff, functions and services across the directorate. They will be accountable for services and workstreams including governance, risk management, procurement (including contracts), critical systems such as BMS and CAFM as well as providing senior support to services & specialty teams including Helpdesk, Energy and Fire, Health & Safety ensuring that team objectives are delivered and overseeing the development of the services. The ability to deal with highly complex communication demands; with a regular requirement for report presentation to internal boards and committees providing specialist information to individuals without detailed knowledge and understanding to seek agreement and cooperation and/or provide advice or assurance. Be experienced enough to evaluate and take appropriate risks. Be professionally and technically responsible for the coordination and recording of all Estates and Facilities based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards. As one of the Directorates Senior Leadership team will take part on a 24/7 on-call rota, shared across the 5 Associate Directors, covering all matters of the Directorate. About us We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we'll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care. Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women's networks; all of which are sponsored by a member of our Executive Management Team. We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued. Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below Person Specification GOSH Cultures and Values Our Always values Master's degree or equivalent technical qualification or demonstrable equivalent experience Evidence of project and performance management experience commensurate with the role Evidence of continuous professional development Experience/Knowledge Extensive experience of business development, corporate strategy and/or management experience Effective negotiator to achieve required outcomes in a complex environment Ability to successfully line manage staff in line with good people practice, organisational policies and expectations (disciplinary, conduct, performance, probation period, attendance, grievances and B&H) Substantial Estates compliance management experience either in the NHS or private sector environment Experienced in writing detailed reports with significant complex budgetary management experience Significant experience of providing and analysing data to influence future Estates policies and strategies Detailed understanding of NHS strategy & policy Must have clear ideas on how to improve customer satisfaction and how to raise service profile. Work with functional groups, internal stakeholders, and other colleagues to effectively and professionally achieve results and promote a collaborative and supportive environment High degree of experience with using Excel, Word, PowerPoint, PowerBI/equivalent, and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools Considerable experience of managing and influencing change in large/ complex organisations Considerable experience of working with senior stakeholders including board level, presenting, reporting, persuading and influencing them to a way of thinking Significant experience of working in a complex cultural environment and able to demonstrate an improvement in ways of working between teams Significant experience of working with datasets including analysis and collation and using this to support an argument Significant experience of managing a team and working closely with project workstreams Skills/Abilities Able to utilise sophisticated problem-solving capabilities and critical thinking to help address management challenges and program development Considerable ability to achieve results through indirectly managed staff Demonstrable track record of successful collaborative and partnership working, internally and externally Demonstrable proven abilities in mentorship/coaching/facilitation - guiding people/teams to achieving results, learn and grow High degree of experience with using Excel, Word, PowerPoint and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools Strongly developed written and verbal communication skills including the ability to analyse and interpret complex performance and financial information Ability to advise and guide others on appropriate methods of problem solving Ability to achieve results through people not directly managed; Leads by example and to inspire, enthuse and empower others Easily able to work autonomously, act independently, accountable for own actions and those of their reports and portfolio of services. Highly resourceful with excellent organisation and planning skills Ability to diffuse work conflict using strong interpersonal skills Strong people management skills; able to deal with highly sensitive/complex workforce matters Excellent numerical and analytical skills Extremely proactive; always trying to improve the effectiveness of activities 'Can-do' attitude and active willingness to contribute achievement of organizational goals Ability to communicate effectively and respectfully across the whole organisation and the ability to develop strong relationships with senior stakeholders and ensure they are aware of key headline points. Able to work under pressure and balance competing priorities Responsible for their own work, the majority of which will be self- generated and self-directed, with a high level of autonomy and will be expected to e lead in all aspects of their role. The ability to develop, articulate and enthuse others in a long-term strategic vision that delivers outcomes to patients Strategic thinker and analysis and utilisation of complex information to secure change Able to provide and receive highly complex or sensitive information Ability to instil confidence in senior leaders Ability to command confidence amongst a range of professionals and at all levels within the organisation Ability to understand and take account of other perspectives; to reconcile strategic and operational issues Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Great Ormond Street Hospital for Children NHS Foundation Trust . click apply for full job details
Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency. To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution, to our comprehensive treasury management offerings. We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure. Flowdesk is scaling fast, and behind every world-class trading operation is a core strategy and operations function that ensures portfolio data integrity, regulatory readiness, and scalable workflows. We're hiring a Strategy and Operations Lead to join the team and help architect and evolve our Portfolio Management System (PMS). Be a key driver in the management and evolution of Flowdesk's Portfolio Management System, ensuring that portfolio data and workflows are robust, scalable, and regulator-ready. Collaborate closely with Trading Operations, Risk, Compliance, Engineering, and Trading Desks to maintain end-to-end data integrity and operational excellence. Your role and responsibilities Portfolio Management System Maintain and optimize the firm's PMS, ensuring clear hierarchies and clean data structures across entities and accounts. Lead strategic enhancements of the portfolio architecture to adapt to evolving business models and regulatory requirements. Oversee data integrity and reconciliation across internal systems, trading venues, and custody partners; guarantee audit readiness. Champion system and data design improvements to anticipate business needs and future scalability. Booking / Reporting Workflows Own the design, documentation, and continuous improvement of booking workflows for all trade types (OTC, loans, internal transfers, synthetics). Ensure operational consistency and accuracy across systems, processes, and reporting layers. Partner with Trading Operations to validate trade representation, exposure, and PnL structures. Maintain high operational standards and clear, up-to-date documentation for internal and external stakeholders. Data Analytics / Reporting Govern the quality, completeness, and reliability of portfolio data for dashboards, analytics, and reporting (exposure, leverage, liquidity, risk). Validate and maintain integrity of data inputs for regulatory and internal reporting processes. Support implementation of the Trading Book Identification framework through rigorous data validation. Collaborate with Risk, Compliance, Engineering, and the Trading Desk to align on data standards and verification protocols. Ways of working Act as the owner of the PMS and related workflows from design to production support. Collaborate closely with cross-functional teams to implement improvements that scale with the business. Maintain clear documentation, workflows, and operational standards. Proactively anticipate business and regulatory needs, translating them into actionable system and process changes. Background And Experiences Must Haves 4-5 years' experience in portfolio operations, platform/data product ownership, or analytics in crypto, proprietary, or hedge fund trading environments. Track record of ownership or major contributions to a PMS in either traditional finance or crypto. Expertise in financial product data across Spot and Derivatives markets. Strong systems-thinking ability and comfort designing for complexity and future growth. Highly analytical, organized, and meticulous with operational and data architecture. Excellent cross-functional communication skills and understanding of trading desk dynamics. Nice-to-Haves Exposure to digital asset markets and associated regulatory requirements. Experience implementing Trading Book Identification frameworks or portfolio hierarchy structures. Familiarity with automation of portfolio workflows and reporting pipelines. Company Culture And Values At Flowdesk, our culture drives our success. Here's how we live it Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals. Ownership, If you believe in something, own it, make it happen, or at least learn from it. Humility, The final result is a puzzle built by everyone's efforts-not one person takes all the credit. Collaboration, While speed matters, we believe in waiting for others to move forward together. That's how we achieve success as a team. International environment (English is the main language) Pension 100% health coverage Team events and offsites Recruitment process Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet! Here's what you can expect if you apply HR Interview Technical Interview with the Hiring Manager Engineering / Trading Ops Interview Finance / Risk Interview Founder Interview Wrap-up Interview On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job! We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you.
Dec 16, 2025
Full time
Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency. To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution, to our comprehensive treasury management offerings. We seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure. Flowdesk is scaling fast, and behind every world-class trading operation is a core strategy and operations function that ensures portfolio data integrity, regulatory readiness, and scalable workflows. We're hiring a Strategy and Operations Lead to join the team and help architect and evolve our Portfolio Management System (PMS). Be a key driver in the management and evolution of Flowdesk's Portfolio Management System, ensuring that portfolio data and workflows are robust, scalable, and regulator-ready. Collaborate closely with Trading Operations, Risk, Compliance, Engineering, and Trading Desks to maintain end-to-end data integrity and operational excellence. Your role and responsibilities Portfolio Management System Maintain and optimize the firm's PMS, ensuring clear hierarchies and clean data structures across entities and accounts. Lead strategic enhancements of the portfolio architecture to adapt to evolving business models and regulatory requirements. Oversee data integrity and reconciliation across internal systems, trading venues, and custody partners; guarantee audit readiness. Champion system and data design improvements to anticipate business needs and future scalability. Booking / Reporting Workflows Own the design, documentation, and continuous improvement of booking workflows for all trade types (OTC, loans, internal transfers, synthetics). Ensure operational consistency and accuracy across systems, processes, and reporting layers. Partner with Trading Operations to validate trade representation, exposure, and PnL structures. Maintain high operational standards and clear, up-to-date documentation for internal and external stakeholders. Data Analytics / Reporting Govern the quality, completeness, and reliability of portfolio data for dashboards, analytics, and reporting (exposure, leverage, liquidity, risk). Validate and maintain integrity of data inputs for regulatory and internal reporting processes. Support implementation of the Trading Book Identification framework through rigorous data validation. Collaborate with Risk, Compliance, Engineering, and the Trading Desk to align on data standards and verification protocols. Ways of working Act as the owner of the PMS and related workflows from design to production support. Collaborate closely with cross-functional teams to implement improvements that scale with the business. Maintain clear documentation, workflows, and operational standards. Proactively anticipate business and regulatory needs, translating them into actionable system and process changes. Background And Experiences Must Haves 4-5 years' experience in portfolio operations, platform/data product ownership, or analytics in crypto, proprietary, or hedge fund trading environments. Track record of ownership or major contributions to a PMS in either traditional finance or crypto. Expertise in financial product data across Spot and Derivatives markets. Strong systems-thinking ability and comfort designing for complexity and future growth. Highly analytical, organized, and meticulous with operational and data architecture. Excellent cross-functional communication skills and understanding of trading desk dynamics. Nice-to-Haves Exposure to digital asset markets and associated regulatory requirements. Experience implementing Trading Book Identification frameworks or portfolio hierarchy structures. Familiarity with automation of portfolio workflows and reporting pipelines. Company Culture And Values At Flowdesk, our culture drives our success. Here's how we live it Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals. Ownership, If you believe in something, own it, make it happen, or at least learn from it. Humility, The final result is a puzzle built by everyone's efforts-not one person takes all the credit. Collaboration, While speed matters, we believe in waiting for others to move forward together. That's how we achieve success as a team. International environment (English is the main language) Pension 100% health coverage Team events and offsites Recruitment process Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet! Here's what you can expect if you apply HR Interview Technical Interview with the Hiring Manager Engineering / Trading Ops Interview Finance / Risk Interview Founder Interview Wrap-up Interview On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job! We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Role Purpose To provide essential customer support for one of our longstanding automotive partners a leading global vehicle manufacturer. Working with the dealer network to review multiple customer warranty claims and record findings in a bespoke tracking tool. Role Scope Accept and attempt to resolve enquiries from Customer Dealers (and Customer personnel) Record data as required into a bespoke computer application. Liaise with Customer Engineers / Staff on all issues associated directly with Prior Approval Helpdesk, obtaining clarification from the Team Leader / Project Management if required Write and circulate data to other Helpdesk Engineers / Field Engineers / Project Management / Customer Dealer Staff Liaise with Team Leader / Project Management on Vehicle Case Histories, trends, and analysis. Liaise with Dealership personnel at all levels. Participate in training / product information exchange with appropriate data sources. Experience Previous customer service experience Experience in Aftersales (desirable) Knowledge An understanding of the mechanics of a modern motor vehicle (essential) Skills Computer literate (Microsoft Office) Ability to listen and communicate technical advice to the customer. Polite and courteous customer service skills Able to work with minimal supervision and therefore need to be strong self-starter. Attributes Passionate about the automotive industry and eager to build a career. Logical thought processes Inquisitive Capable of non-leading questioning Adaptable Flexible approach to work Interpersonal Working Pattern and Location 40 Hours per week Permanent Monday-Friday Location: Colchester / Hybrid Working Package Up to £30,000 per year 25 days annual leave entitlement Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme You can learn more about MSX International on our website: MSX International JBRP1_UKTJ
Dec 16, 2025
Full time
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Role Purpose To provide essential customer support for one of our longstanding automotive partners a leading global vehicle manufacturer. Working with the dealer network to review multiple customer warranty claims and record findings in a bespoke tracking tool. Role Scope Accept and attempt to resolve enquiries from Customer Dealers (and Customer personnel) Record data as required into a bespoke computer application. Liaise with Customer Engineers / Staff on all issues associated directly with Prior Approval Helpdesk, obtaining clarification from the Team Leader / Project Management if required Write and circulate data to other Helpdesk Engineers / Field Engineers / Project Management / Customer Dealer Staff Liaise with Team Leader / Project Management on Vehicle Case Histories, trends, and analysis. Liaise with Dealership personnel at all levels. Participate in training / product information exchange with appropriate data sources. Experience Previous customer service experience Experience in Aftersales (desirable) Knowledge An understanding of the mechanics of a modern motor vehicle (essential) Skills Computer literate (Microsoft Office) Ability to listen and communicate technical advice to the customer. Polite and courteous customer service skills Able to work with minimal supervision and therefore need to be strong self-starter. Attributes Passionate about the automotive industry and eager to build a career. Logical thought processes Inquisitive Capable of non-leading questioning Adaptable Flexible approach to work Interpersonal Working Pattern and Location 40 Hours per week Permanent Monday-Friday Location: Colchester / Hybrid Working Package Up to £30,000 per year 25 days annual leave entitlement Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme You can learn more about MSX International on our website: MSX International JBRP1_UKTJ
