At Futures Recruitment Services Ltd, we are delighted to assist a professional and dynamic SME based in Littlehampton in finding a dedicated Part-Time Administrator. This role is perfect for someone with a background in customer service and office administration, who enjoys working in a fast-paced environment and delivering excellent customer service. If you are organised, proactive, and enjoy fostering positive relationships with clients and colleagues, we would love to hear from you. Minimum of 1 year's experience in customer service and office administration roles. Experience with CRM systems, particularly maintaining and updating customer information. Strong organisational skills with excellent attention to detail and accuracy. Polite and professional communication skills, both written and verbal. Ability to work independently and as part of a team, managing multiple priorities effectively. Assist with all administrative tasks, including processing sales orders and managing customer enquiries. Keep CRM up to date with accurate customer data and order information. Coordinate with the warehouse team to prioritise and process orders, including back orders. Respond promptly and professionally to customer emails and phone calls, ensuring queries are resolved efficiently. Maintain organisation of back orders, merging duplicates and updating customers regularly on product availability. Ensure all customer requests and orders are actioned by the end of each day, including Zendesk inbox management and order submissions to the warehouse. Interested candidates are encouraged to connect with Consultant s Name at Futures Recruitment Services Ltd for further discussion about this opportunity. We look forward to helping you find your next rewarding role!
Jan 10, 2026
Full time
At Futures Recruitment Services Ltd, we are delighted to assist a professional and dynamic SME based in Littlehampton in finding a dedicated Part-Time Administrator. This role is perfect for someone with a background in customer service and office administration, who enjoys working in a fast-paced environment and delivering excellent customer service. If you are organised, proactive, and enjoy fostering positive relationships with clients and colleagues, we would love to hear from you. Minimum of 1 year's experience in customer service and office administration roles. Experience with CRM systems, particularly maintaining and updating customer information. Strong organisational skills with excellent attention to detail and accuracy. Polite and professional communication skills, both written and verbal. Ability to work independently and as part of a team, managing multiple priorities effectively. Assist with all administrative tasks, including processing sales orders and managing customer enquiries. Keep CRM up to date with accurate customer data and order information. Coordinate with the warehouse team to prioritise and process orders, including back orders. Respond promptly and professionally to customer emails and phone calls, ensuring queries are resolved efficiently. Maintain organisation of back orders, merging duplicates and updating customers regularly on product availability. Ensure all customer requests and orders are actioned by the end of each day, including Zendesk inbox management and order submissions to the warehouse. Interested candidates are encouraged to connect with Consultant s Name at Futures Recruitment Services Ltd for further discussion about this opportunity. We look forward to helping you find your next rewarding role!
Base Location: SSEN Solent Park Depot (Portsmouth) Salary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family. Working Pattern: 12 months Fixed Term Contract Full Time The role SSEN is seeking a Mobile Generation Administrator to support the Mobile Diesel Generation team in delivering mobile power solutions for both planned and emergency work. The successful candidate will prioritise the use of SSE's own fleet and coordinate with external contractors when additional resources are required. You will Manage financial records by inputting financial data accurately and on time. Handle iBuy/Procurement tasks which include Purchase Orders, receipting invoices, and monitoring invoice disputes and payments. Coordinate Mobile Generation hire/off hire via telephony/email, ensuring efficient & effective dispatch to support of front-line engineers. Maintain operational reports through daily, weekly, and monthly data input and updates. Ensure office and desk housekeeping and provide ad hoc support the business during weather events as required. You have Proficient experience in the use of a wide variety of key software programmes including but not limited to iBuy, Excel, Word, Sims, Google, Web-fleet. A high level of attention to detail when inputting data and completing tasks. The ability to prioritise workloads under demanding situations. The ability to communicate effectively at all levels both written and verbal. A positive, adaptable enthusiastic attitude to work, constantly seeking ways to improve the workplace. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Jan 10, 2026
Full time
Base Location: SSEN Solent Park Depot (Portsmouth) Salary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family. Working Pattern: 12 months Fixed Term Contract Full Time The role SSEN is seeking a Mobile Generation Administrator to support the Mobile Diesel Generation team in delivering mobile power solutions for both planned and emergency work. The successful candidate will prioritise the use of SSE's own fleet and coordinate with external contractors when additional resources are required. You will Manage financial records by inputting financial data accurately and on time. Handle iBuy/Procurement tasks which include Purchase Orders, receipting invoices, and monitoring invoice disputes and payments. Coordinate Mobile Generation hire/off hire via telephony/email, ensuring efficient & effective dispatch to support of front-line engineers. Maintain operational reports through daily, weekly, and monthly data input and updates. Ensure office and desk housekeeping and provide ad hoc support the business during weather events as required. You have Proficient experience in the use of a wide variety of key software programmes including but not limited to iBuy, Excel, Word, Sims, Google, Web-fleet. A high level of attention to detail when inputting data and completing tasks. The ability to prioritise workloads under demanding situations. The ability to communicate effectively at all levels both written and verbal. A positive, adaptable enthusiastic attitude to work, constantly seeking ways to improve the workplace. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Sewell Wallis is partnering with a global company based in central Sheffield, South Yorkshire, to recruit an experienced Facilities Co-Ordinator. The organisation has a presence in 40+ countries and operates more than 50 offices worldwide. As part of their ongoing expansion, they are seeking a Facilities Co-Ordinator to support day-to-day operations through a mix of administrative tasks and office maintenance duties. The ideal candidate will bring previous facilities experience, including hands-on maintenance skills. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below or for more information contact Lewis Walker To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 10, 2026
Full time
Sewell Wallis is partnering with a global company based in central Sheffield, South Yorkshire, to recruit an experienced Facilities Co-Ordinator. The organisation has a presence in 40+ countries and operates more than 50 offices worldwide. As part of their ongoing expansion, they are seeking a Facilities Co-Ordinator to support day-to-day operations through a mix of administrative tasks and office maintenance duties. The ideal candidate will bring previous facilities experience, including hands-on maintenance skills. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below or for more information contact Lewis Walker To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Job Title: Systems Administrator Location: Scarborough Salary: Competitive Job type: Full Time - Permanent The role: The Systems Administrator will be responsible for maintaining, optimizing, and securing the company's IT infrastructure across multiple manufacturing and office environments. This role supports operational continuity by ensuring systems are reliable, scalable, and compliant with security and quality standards. The ideal candidate will bring strong technical expertise in Windows environments, SharePoint administration, cybersecurity best practices, and emerging AI-driven automation tools used to improve operational efficiency. Why you're our kind of person: We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Seamless: You'll provide high quality solutions to our customers Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done What you'll do: Infrastructure & Systems Management: Manage, monitor, and maintain on-premises and cloud-based servers, networks, and business-critical IT systems Support and administer Microsoft 365 environments including Active Directory, Exchange Online, and SharePoint Oversee backups, disaster recovery procedures, storage management, and performance optimization Provide escalation-level support for endpoint devices, manufacturing equipment interfaces, and industrial control systems (as applicable) SharePoint Administration: Configure, administer, and maintain SharePoint Online sites, libraries, workflows, and permissions Work with internal teams to build SharePoint-based solutions that support manufacturing workflows Ensure SharePoint environment adheres to data governance and security requirements AI & Automation: Identify opportunities to use AI and automation technologies to improve efficiency, reduce downtime, and support predictive maintenance Collaborate with data and engineering teams to integrate AI workflows with existing systems Assist with Cybersecurity: Implement, monitor, and enforce cybersecurity policies, controls, and tools across the organization Conduct vulnerability assessments, patch management, and endpoint protection management Respond to security incidents and perform root cause analysis Support compliance with cybersecurity and manufacturing industry standards Operational Support: Provide high-level technical support to users across manufacturing, office environment and offsite, field base personnel Maintain documentation, asset inventories, and configuration records Collaborate with cross-functional teams including Engineering, Quality Assurance, Production, and HR Assist in technology planning and roadmap development Person specification: Qualifications & Experience; HNC Computer Science or greater Experience: 2-3 years practical experience in a similar role Strong experience with Windows Server administration Strong experience with Virtualisation (VMWare & HyperV) Good experience with Sharepoint Online Good understanding of AI Tools (MS Copilot) Cybersecurity awareness Experience with ERP system administration desirable Additional information: Strong problem solving and communication skills Continuous improvement Please click on the APPLY button to send your CV for this role. Candidates with experience of; DBA, Database Administrator, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Database Management, System Administrator, Administrator, IT Administration, IT Maintenance, IT Systems Support, IT Service Desk Technician and IT Systems Support will also be considered for this role.
Jan 09, 2026
Full time
Job Title: Systems Administrator Location: Scarborough Salary: Competitive Job type: Full Time - Permanent The role: The Systems Administrator will be responsible for maintaining, optimizing, and securing the company's IT infrastructure across multiple manufacturing and office environments. This role supports operational continuity by ensuring systems are reliable, scalable, and compliant with security and quality standards. The ideal candidate will bring strong technical expertise in Windows environments, SharePoint administration, cybersecurity best practices, and emerging AI-driven automation tools used to improve operational efficiency. Why you're our kind of person: We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Seamless: You'll provide high quality solutions to our customers Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done What you'll do: Infrastructure & Systems Management: Manage, monitor, and maintain on-premises and cloud-based servers, networks, and business-critical IT systems Support and administer Microsoft 365 environments including Active Directory, Exchange Online, and SharePoint Oversee backups, disaster recovery procedures, storage management, and performance optimization Provide escalation-level support for endpoint devices, manufacturing equipment interfaces, and industrial control systems (as applicable) SharePoint Administration: Configure, administer, and maintain SharePoint Online sites, libraries, workflows, and permissions Work with internal teams to build SharePoint-based solutions that support manufacturing workflows Ensure SharePoint environment adheres to data governance and security requirements AI & Automation: Identify opportunities to use AI and automation technologies to improve efficiency, reduce downtime, and support predictive maintenance Collaborate with data and engineering teams to integrate AI workflows with existing systems Assist with Cybersecurity: Implement, monitor, and enforce cybersecurity policies, controls, and tools across the organization Conduct vulnerability assessments, patch management, and endpoint protection management Respond to security incidents and perform root cause analysis Support compliance with cybersecurity and manufacturing industry standards Operational Support: Provide high-level technical support to users across manufacturing, office environment and offsite, field base personnel Maintain documentation, asset inventories, and configuration records Collaborate with cross-functional teams including Engineering, Quality Assurance, Production, and HR Assist in technology planning and roadmap development Person specification: Qualifications & Experience; HNC Computer Science or greater Experience: 2-3 years practical experience in a similar role Strong experience with Windows Server administration Strong experience with Virtualisation (VMWare & HyperV) Good experience with Sharepoint Online Good understanding of AI Tools (MS Copilot) Cybersecurity awareness Experience with ERP system administration desirable Additional information: Strong problem solving and communication skills Continuous improvement Please click on the APPLY button to send your CV for this role. Candidates with experience of; DBA, Database Administrator, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Database Management, System Administrator, Administrator, IT Administration, IT Maintenance, IT Systems Support, IT Service Desk Technician and IT Systems Support will also be considered for this role.
Fleet Administrator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we are looking for a highly organised and detail-orientated Fleet Administrator to join our team! In this role, you will be primary responsible for the efficient operation of our vehicle fleet. In this critical role, you will ensure the effective operation of Fleet related services, ensure data accuracy, monitor supplier performance, and provide crucial administrative support to our Health, Safety, Facilities and Environmental teams, while also providing essential cover for the reception area. Are you ready to step behind the wheel? If so, get your application in now! What you will be doing: Ensure the 100% accuracy of all records relating to the movement, location, allocation, and status of vehicles. This critical data must be maintained promptly and precisely for insurance and payroll purposes. Act as the primary liaison with all Fleet supplier companies. Monitor, measure, and report on their performance to ensure they consistently achieve agreed-upon Service Level Agreements (SLAs) and operational targets. Work with the designated Fleet Service provider to ensure all necessary vehicle management actions are completed promptly and efficiently (e.g., scheduled servicing, routine maintenance, accident repairs, and tracking device installations/updates). Maintain accurate and up-to-date records for all company vehicles, including vehicle additions and removals from our Fleet and communicating changes accurately to the Payroll Team. Manage the accident reporting process, liaising promptly with drivers, insurance providers, and Fleet Management supplier. Act as the main point of contact for drivers regarding vehicle issues and policy adherence. Responsible for regular and accurate updating of various company administrative systems and databases as required Deal with requests for dedicated administrative support from the Health & Safety, Facilities, and Environmental teams. This includes, but is not limited to: Assisting with the filing, preparation, and distribution of compliance documents, safety records, and environmental reports. Performing data entry and record-keeping related to facility maintenance schedules or H&S training records. Preparing and issuing routine correspondence on behalf of these teams. Provide cover for the reception area when the permanent receptionist is on annual leave, absent, or away from the reception desk. Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls, taking messages where necessary. Sort and distribute incoming and outgoing mail, packages, and deliveries during coverage periods. What we re looking for: Proven experience in an administrative role, preferably within a logistics or fleet management environment with exposure to supplier and vendor management. Exceptional attention to detail and a strong commitment to data accuracy is essential. Experience in accurately updating and maintaining company-wide systems and databases. Excellent organisational and time management skills with the ability to prioritize a varied workload and manage multiple deadlines. Strong verbal and written communication skills, necessary for managing supplier relationships and communicating with internal and external stakeholders. Experience in or aptitude for providing professional front-of-house/reception cover. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional manner with a positive, helpful attitude. Why Microlise? Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so don t delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
Jan 09, 2026
Full time
Fleet Administrator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Microlise, we are looking for a highly organised and detail-orientated Fleet Administrator to join our team! In this role, you will be primary responsible for the efficient operation of our vehicle fleet. In this critical role, you will ensure the effective operation of Fleet related services, ensure data accuracy, monitor supplier performance, and provide crucial administrative support to our Health, Safety, Facilities and Environmental teams, while also providing essential cover for the reception area. Are you ready to step behind the wheel? If so, get your application in now! What you will be doing: Ensure the 100% accuracy of all records relating to the movement, location, allocation, and status of vehicles. This critical data must be maintained promptly and precisely for insurance and payroll purposes. Act as the primary liaison with all Fleet supplier companies. Monitor, measure, and report on their performance to ensure they consistently achieve agreed-upon Service Level Agreements (SLAs) and operational targets. Work with the designated Fleet Service provider to ensure all necessary vehicle management actions are completed promptly and efficiently (e.g., scheduled servicing, routine maintenance, accident repairs, and tracking device installations/updates). Maintain accurate and up-to-date records for all company vehicles, including vehicle additions and removals from our Fleet and communicating changes accurately to the Payroll Team. Manage the accident reporting process, liaising promptly with drivers, insurance providers, and Fleet Management supplier. Act as the main point of contact for drivers regarding vehicle issues and policy adherence. Responsible for regular and accurate updating of various company administrative systems and databases as required Deal with requests for dedicated administrative support from the Health & Safety, Facilities, and Environmental teams. This includes, but is not limited to: Assisting with the filing, preparation, and distribution of compliance documents, safety records, and environmental reports. Performing data entry and record-keeping related to facility maintenance schedules or H&S training records. Preparing and issuing routine correspondence on behalf of these teams. Provide cover for the reception area when the permanent receptionist is on annual leave, absent, or away from the reception desk. Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls, taking messages where necessary. Sort and distribute incoming and outgoing mail, packages, and deliveries during coverage periods. What we re looking for: Proven experience in an administrative role, preferably within a logistics or fleet management environment with exposure to supplier and vendor management. Exceptional attention to detail and a strong commitment to data accuracy is essential. Experience in accurately updating and maintaining company-wide systems and databases. Excellent organisational and time management skills with the ability to prioritize a varied workload and manage multiple deadlines. Strong verbal and written communication skills, necessary for managing supplier relationships and communicating with internal and external stakeholders. Experience in or aptitude for providing professional front-of-house/reception cover. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional manner with a positive, helpful attitude. Why Microlise? Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so don t delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
FM Administrator Permanent Mid Kent c.£27,000 Remote working A fantastic opportunity for an experienced administrator to join a successful and established company based on the outskirts of Maidstone. The ideal candidate will have strong administration skills and have experience within the facilities management sector. You will need to be able to solve problems quickly with a commercial mindset and be able to communicate effectively with team members and clients. Duties include: Validate service visits, ensuring that all service visit reports are uploaded onto Halo and spreadsheets are updated where applicable Send updates and reports to Clients Monitor Supplier activity, liaising directly with contractors to resolve any issues, escalating to the Account Manager where necessary to ensure compliance is maintained. Validation of all pre-approvals, tracking completion of works, against agreed SORs Creating/maintaining data on Halo/ Service desk as instructed by the Account Manager/Client. Liaise with the helpdesk team to escalate and log any issues General admin responsibilities To be considered for this role you will have/be: Experience working within the FM sector Strong IT Skills especially with Microsoft Excel Working knowledge of CAFM Systems (preferable) Great telephone manner, with an approachable personality Strong communication skills The ability to establish good working relationships internally and externally Be able to think on your feet and solve problems efficiently Commercially focused This is a fantastic opportunity for somebody who has previously worked within the FM sector and is looking to work for an established and successful business. If you feel you would be suitable for the above position, please send across a copy of your CV for consideration. If you feel you meet the above criteria, please apply online now this role won t be around for long! This role is being handled by Holly Ensoll, Senior Business Support Consultant for Pearson Whiffin Recruitment Not quite the right role but still looking?
Jan 09, 2026
Full time
FM Administrator Permanent Mid Kent c.£27,000 Remote working A fantastic opportunity for an experienced administrator to join a successful and established company based on the outskirts of Maidstone. The ideal candidate will have strong administration skills and have experience within the facilities management sector. You will need to be able to solve problems quickly with a commercial mindset and be able to communicate effectively with team members and clients. Duties include: Validate service visits, ensuring that all service visit reports are uploaded onto Halo and spreadsheets are updated where applicable Send updates and reports to Clients Monitor Supplier activity, liaising directly with contractors to resolve any issues, escalating to the Account Manager where necessary to ensure compliance is maintained. Validation of all pre-approvals, tracking completion of works, against agreed SORs Creating/maintaining data on Halo/ Service desk as instructed by the Account Manager/Client. Liaise with the helpdesk team to escalate and log any issues General admin responsibilities To be considered for this role you will have/be: Experience working within the FM sector Strong IT Skills especially with Microsoft Excel Working knowledge of CAFM Systems (preferable) Great telephone manner, with an approachable personality Strong communication skills The ability to establish good working relationships internally and externally Be able to think on your feet and solve problems efficiently Commercially focused This is a fantastic opportunity for somebody who has previously worked within the FM sector and is looking to work for an established and successful business. If you feel you would be suitable for the above position, please send across a copy of your CV for consideration. If you feel you meet the above criteria, please apply online now this role won t be around for long! This role is being handled by Holly Ensoll, Senior Business Support Consultant for Pearson Whiffin Recruitment Not quite the right role but still looking?
Senior Operational Due Diligence Analyst page is loaded Senior Operational Due Diligence Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03679# Business Unit:Compliance, Risk and Internal Audit# Job Description: Role Summary Every day, we seek to improve financial security for people. Joining our team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. The Operational Due Diligence Senior Analyst will identify and assess operational risk factors at prospective and currently funded traditional and alternative (hedge fund, private equity, private real estate, infrastructure) investment managers through the performance of operational due diligence reviews. The responsibilities of the individual in this position include: Evaluating business, compliance, and operational risks associated with traditional and alternative investment managers relative to the scope of the Global Manager Operational Due Diligence (GMODD) program requirements by conducting desktop and/or on-site reviews of investment managers globally. Conducting/Leading due diligence reviews focusing on several areas including, but not limited to: organizational structure, regulatory compliance, legal entity risks, fund structure risks, allocation policy, valuation policy, cash and collateral management, trading infrastructure, asset monitoring, information technology, background checks, and third-party service providers (e.g., administrator, prime broker, custodian, auditor). Obtaining and analysing investment manager documentation including offering memorandums, fund formation documents, deal documents, financial statements, regulatory filings, due diligence questionnaires, policies and procedures. Identifying key areas of operational risk and confirming that the manager has completed associated remediation actions and/or implemented appropriate mitigating controls. Preparing written reports for internal and external distribution, documenting the due diligence performed, findings and recommendations to support conclusions. Communicating summary conclusions to internally interested parties and conducting follow-up with investment managers on any recommendations or risk findings, as needed. Maintaining and tracking remediation/action plans with managers; escalating material issues to Investment, Legal, Compliance, and Operational Risk and presenting at the appropriate governance forums. Ensuring records management/data systems are maintained and up to date. Proactively identifying and supporting efforts/projects to evolve the team's practice in operational due diligence. Contributing to client deliverables including ODD sections of due diligence reports, RFPs/RFIs and responses to client operational questionnaires; supporting client meetings as subject-matter expert. Staying current with industry best practices and key events across applicable areas (e.g., regulatory, technology/systems, trading). The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelor's Degree in a relevant field (or equivalent experience / qualification) required; MBA or CFA preferred. Significant experience in Business Analyst, Operations, Internal Audit or Compliance role within financial services, including Operational Due Diligence experience. Knowledge of private equity/real estate/hedge fund strategies and trading, valuation and industry best practices is preferred. Experience in private markets operational due diligence (ODD), along with strong understanding of the regulatory framework in the UK. Ability to articulate concerns/issues effectively to internal and external senior investment management professionals and compliance professionals. Demonstrated initiative to work independently and engage, undirected, in execution of responsibilities. Strong attention to detail; ability to consume and triangulate information and data from multiple sources and reconcile conflicts. Ability to support ongoing reviews and lead ad hoc projects while meeting deadlines; ability to multi task and prioritize multiple projects efficiently. Excellent communication skills (oral and written) required. Excellent interpersonal skills integrating tact and diplomacy required. Ability to professionally represent the firm required. Strong collaboration and team skills. Proficient in Microsoft Office; project management and coding skills are preferred. Practical familiarity with generative AI tools (e.g., large language models) for document review and workflow efficiency is preferred. Familiarity with various global regulatory and compliance regimes, rules, and regulations preferred. Familiarity with investment best practices across operations, accounting, technology, and compliance preferred. Willingness and ability for domestic and international travel. (<15%)
Jan 09, 2026
Full time
Senior Operational Due Diligence Analyst page is loaded Senior Operational Due Diligence Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03679# Business Unit:Compliance, Risk and Internal Audit# Job Description: Role Summary Every day, we seek to improve financial security for people. Joining our team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. The Operational Due Diligence Senior Analyst will identify and assess operational risk factors at prospective and currently funded traditional and alternative (hedge fund, private equity, private real estate, infrastructure) investment managers through the performance of operational due diligence reviews. The responsibilities of the individual in this position include: Evaluating business, compliance, and operational risks associated with traditional and alternative investment managers relative to the scope of the Global Manager Operational Due Diligence (GMODD) program requirements by conducting desktop and/or on-site reviews of investment managers globally. Conducting/Leading due diligence reviews focusing on several areas including, but not limited to: organizational structure, regulatory compliance, legal entity risks, fund structure risks, allocation policy, valuation policy, cash and collateral management, trading infrastructure, asset monitoring, information technology, background checks, and third-party service providers (e.g., administrator, prime broker, custodian, auditor). Obtaining and analysing investment manager documentation including offering memorandums, fund formation documents, deal documents, financial statements, regulatory filings, due diligence questionnaires, policies and procedures. Identifying key areas of operational risk and confirming that the manager has completed associated remediation actions and/or implemented appropriate mitigating controls. Preparing written reports for internal and external distribution, documenting the due diligence performed, findings and recommendations to support conclusions. Communicating summary conclusions to internally interested parties and conducting follow-up with investment managers on any recommendations or risk findings, as needed. Maintaining and tracking remediation/action plans with managers; escalating material issues to Investment, Legal, Compliance, and Operational Risk and presenting at the appropriate governance forums. Ensuring records management/data systems are maintained and up to date. Proactively identifying and supporting efforts/projects to evolve the team's practice in operational due diligence. Contributing to client deliverables including ODD sections of due diligence reports, RFPs/RFIs and responses to client operational questionnaires; supporting client meetings as subject-matter expert. Staying current with industry best practices and key events across applicable areas (e.g., regulatory, technology/systems, trading). The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelor's Degree in a relevant field (or equivalent experience / qualification) required; MBA or CFA preferred. Significant experience in Business Analyst, Operations, Internal Audit or Compliance role within financial services, including Operational Due Diligence experience. Knowledge of private equity/real estate/hedge fund strategies and trading, valuation and industry best practices is preferred. Experience in private markets operational due diligence (ODD), along with strong understanding of the regulatory framework in the UK. Ability to articulate concerns/issues effectively to internal and external senior investment management professionals and compliance professionals. Demonstrated initiative to work independently and engage, undirected, in execution of responsibilities. Strong attention to detail; ability to consume and triangulate information and data from multiple sources and reconcile conflicts. Ability to support ongoing reviews and lead ad hoc projects while meeting deadlines; ability to multi task and prioritize multiple projects efficiently. Excellent communication skills (oral and written) required. Excellent interpersonal skills integrating tact and diplomacy required. Ability to professionally represent the firm required. Strong collaboration and team skills. Proficient in Microsoft Office; project management and coding skills are preferred. Practical familiarity with generative AI tools (e.g., large language models) for document review and workflow efficiency is preferred. Familiarity with various global regulatory and compliance regimes, rules, and regulations preferred. Familiarity with investment best practices across operations, accounting, technology, and compliance preferred. Willingness and ability for domestic and international travel. (<15%)
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Service Admin Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. As a result of additional workload and introduction of a new franchise, we are currently recruiting for experienced Service Administrators to be based at our head office at Muiryfaulds in Forfar. THE ROLE The ideal candidate will have previous experience working within a car or commercial vehicle workshop service desk and have a good understanding of the processes involved. Knowledge of our Data Management System CDK/Keyloop would also be an advantage but not essential as full training will be given. KEY RESPONSIBILITIES Dealing with customer enquiries either in person or via the telephone. Booking vehicles to the workshop and mobile service vans. Explaining the repair process as required. Obtaining order numbers from customers/lease companies when required. Using 1link (previous experience preferred but not required). Selling additional products and services when required. Call handling and dealing with general enquiries. KEY SKILLS A good level of technical knowledge, ability and experience in the mechanical repair of commercial vehicles. Ability to organise own workload, work on own initiative and to strict deadlines. Flexible approach to working hours. Awareness and understanding of health and safety requirements. A current full driving licence. PC skills and proficiency are preferable. Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package. COMPANY BENEFITS 30 days holidays per annum, plus an extra holiday on your birthday (after a year's service) Enhanced Company Pension Flexible working hours (subject to availability) To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available. Upload your CV and covering letter. Additional Benefits Company Pension About the Company AM Phillip Trucktech are a family business who have been trading for almost 70 years and are Scotland's leading commercial vehicle specialists. We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.
Jan 09, 2026
Full time
Service Admin Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. As a result of additional workload and introduction of a new franchise, we are currently recruiting for experienced Service Administrators to be based at our head office at Muiryfaulds in Forfar. THE ROLE The ideal candidate will have previous experience working within a car or commercial vehicle workshop service desk and have a good understanding of the processes involved. Knowledge of our Data Management System CDK/Keyloop would also be an advantage but not essential as full training will be given. KEY RESPONSIBILITIES Dealing with customer enquiries either in person or via the telephone. Booking vehicles to the workshop and mobile service vans. Explaining the repair process as required. Obtaining order numbers from customers/lease companies when required. Using 1link (previous experience preferred but not required). Selling additional products and services when required. Call handling and dealing with general enquiries. KEY SKILLS A good level of technical knowledge, ability and experience in the mechanical repair of commercial vehicles. Ability to organise own workload, work on own initiative and to strict deadlines. Flexible approach to working hours. Awareness and understanding of health and safety requirements. A current full driving licence. PC skills and proficiency are preferable. Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package. COMPANY BENEFITS 30 days holidays per annum, plus an extra holiday on your birthday (after a year's service) Enhanced Company Pension Flexible working hours (subject to availability) To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available. Upload your CV and covering letter. Additional Benefits Company Pension About the Company AM Phillip Trucktech are a family business who have been trading for almost 70 years and are Scotland's leading commercial vehicle specialists. We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.
Dealer Services Administrator Milton Keynes Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide. As Dealer Services Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland. Key Responsibilities: Supporting the dealers for all products in the network (via phone, email and the helpdesk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability Processing return credits and invoices Liaising with courier partners regarding the delivery of parts and accessories Supporting the Dealer Services Manager with the onboarding of new dealers Investigate and resolve claims and queries Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network What skills and experience are we looking for? Automotive industry experience with vehicle parts and accessories High level of attention to detail Problem solving skills Good numerical and literacy skills Proficient in Microsoft Office packages, including Excel Excellent verbal and written communication skills Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jan 09, 2026
Full time
Dealer Services Administrator Milton Keynes Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide. As Dealer Services Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland. Key Responsibilities: Supporting the dealers for all products in the network (via phone, email and the helpdesk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability Processing return credits and invoices Liaising with courier partners regarding the delivery of parts and accessories Supporting the Dealer Services Manager with the onboarding of new dealers Investigate and resolve claims and queries Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network What skills and experience are we looking for? Automotive industry experience with vehicle parts and accessories High level of attention to detail Problem solving skills Good numerical and literacy skills Proficient in Microsoft Office packages, including Excel Excellent verbal and written communication skills Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Junior Administrator Location: Sevenoaks Salary: 20,800 - 25,400 (NMW age dependent) + package + pension A well-established hard services provider within facilities maintenance is looking for a Junior Administrator to join their growing team in Sevenoaks. This is an excellent opportunity for someone looking to gain hands-on experience across multiple areas of the business, including Helpdesk, Sales, and Accounts. You will support Contract Managers, HVAC service engineers, and building maintenance engineers while delivering a high-quality service to clients. Key Responsibilities: Using Microsoft Office packages daily Managing and responding to incoming emails promptly Day-to-day management of engineers' diaries and schedules Handling incoming client requests Dealing with customer queries, complaints, and problem-solving Supporting engineers with day-to-day issues Working both independently and as part of a team Requirements: Some previous administrative experience preferred Willingness to learn - full training provided Strong communication and organisational skills Ability to use own initiative Must live within a commutable distance to Sevenoaks Contact Nikki on (url removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Jan 09, 2026
Full time
Junior Administrator Location: Sevenoaks Salary: 20,800 - 25,400 (NMW age dependent) + package + pension A well-established hard services provider within facilities maintenance is looking for a Junior Administrator to join their growing team in Sevenoaks. This is an excellent opportunity for someone looking to gain hands-on experience across multiple areas of the business, including Helpdesk, Sales, and Accounts. You will support Contract Managers, HVAC service engineers, and building maintenance engineers while delivering a high-quality service to clients. Key Responsibilities: Using Microsoft Office packages daily Managing and responding to incoming emails promptly Day-to-day management of engineers' diaries and schedules Handling incoming client requests Dealing with customer queries, complaints, and problem-solving Supporting engineers with day-to-day issues Working both independently and as part of a team Requirements: Some previous administrative experience preferred Willingness to learn - full training provided Strong communication and organisational skills Ability to use own initiative Must live within a commutable distance to Sevenoaks Contact Nikki on (url removed) the specialist recruitment agency and business within HVAC, M&E and Utilities. Tech-people are the leading recruitment business and agency within M&E and Construction We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
PPM Coordinator/Scheduler Salary: Up to £31,000 per annum (depending on experience) Department: Customer Service Location: Office Based Hours: Monday to Friday 08 30 (40 hours per week) The Opportunity We are recruiting an experienced and highly organised PPM Administrator to join our fast-paced Customer Service and Service Delivery team. This is a vital role supporting the client base, ensuring seamless coordination between customers, engineers, suppliers, and internal departments. This position is ideal for a proactive, detail-oriented administrator who thrives in a busy environment, enjoys problem-solving, and is passionate about delivering excellent customer aftercare. Reporting to the Service Desk Manager / PPM Lead, you will work closely with all departments to ensure service levels, SLAs, and customer expectations are consistently met. Key Responsibilities Processing quotes for remedial works and planned preventative maintenance (PPM) Logging, booking, scheduling, and closing PPM and remedial calls Coordinating and scheduling engineers workloads throughout the day Monitoring engineer attendance and SLA compliance Processing RAMS, permits, and customer portals Raising purchase orders with suppliers and third parties Escalating customer complaints when required Supporting invoicing, orders, quotes, and email communications Attending meetings and training sessions as required Key Skills & Attributes Excellent organisational and time-management skills Ability to work independently with minimal supervision Strong attention to detail and good numeracy skills Flexible, adaptable, and able to work under pressure Comfortable working to deadlines and prioritising workload Professional communication skills at all levels Essential Experience & Requirements Proven experience in an administrative or coordination role Ability to manage multiple tasks in a fast-paced environment Strong customer service skills Excellent written and verbal communication Confident IT user with strong keyboard skills Team player with initiative and a proactive attitude Full UK Driving Licence Desirable Experience Experience within a Customer Service, Helpdesk, or Service Desk environment Experience coordinating engineers or field-based teams across the UK Familiarity with CRM systems such as CASH Mentor (or similar) Experience processing invoices and purchase orders What s on Offer Competitive salary up to £31,000 Stable, office-based role Supportive and professional working environment Opportunity to develop within a growing service-led business
Jan 09, 2026
Full time
PPM Coordinator/Scheduler Salary: Up to £31,000 per annum (depending on experience) Department: Customer Service Location: Office Based Hours: Monday to Friday 08 30 (40 hours per week) The Opportunity We are recruiting an experienced and highly organised PPM Administrator to join our fast-paced Customer Service and Service Delivery team. This is a vital role supporting the client base, ensuring seamless coordination between customers, engineers, suppliers, and internal departments. This position is ideal for a proactive, detail-oriented administrator who thrives in a busy environment, enjoys problem-solving, and is passionate about delivering excellent customer aftercare. Reporting to the Service Desk Manager / PPM Lead, you will work closely with all departments to ensure service levels, SLAs, and customer expectations are consistently met. Key Responsibilities Processing quotes for remedial works and planned preventative maintenance (PPM) Logging, booking, scheduling, and closing PPM and remedial calls Coordinating and scheduling engineers workloads throughout the day Monitoring engineer attendance and SLA compliance Processing RAMS, permits, and customer portals Raising purchase orders with suppliers and third parties Escalating customer complaints when required Supporting invoicing, orders, quotes, and email communications Attending meetings and training sessions as required Key Skills & Attributes Excellent organisational and time-management skills Ability to work independently with minimal supervision Strong attention to detail and good numeracy skills Flexible, adaptable, and able to work under pressure Comfortable working to deadlines and prioritising workload Professional communication skills at all levels Essential Experience & Requirements Proven experience in an administrative or coordination role Ability to manage multiple tasks in a fast-paced environment Strong customer service skills Excellent written and verbal communication Confident IT user with strong keyboard skills Team player with initiative and a proactive attitude Full UK Driving Licence Desirable Experience Experience within a Customer Service, Helpdesk, or Service Desk environment Experience coordinating engineers or field-based teams across the UK Familiarity with CRM systems such as CASH Mentor (or similar) Experience processing invoices and purchase orders What s on Offer Competitive salary up to £31,000 Stable, office-based role Supportive and professional working environment Opportunity to develop within a growing service-led business
We are seeking a highly organised and detail-oriented Technical Administrator / Scheduler to join a busy technical operations team of six. This is a fully on-site role, supporting the effective scheduling, coordination, and completion of technical works within a designated region. The successful candidate will play a key role in ensuring Service Level Agreements (SLAs) are met, and customer expectations are exceeded. Key Responsibilities Schedule all technical work within the designated region in line with agreed Service Level Agreements (SLAs) Receive, log, and distribute technical jobs, ensuring accurate and timely dispatch to engineers. Proactively monitor engineers' daily activity, making regular contact to ensure early dispatch, first job attendance, and successful job completion throughout the day. Maintain and update spreadsheets tracking jobs distributed, in progress, and completed Monitor the scheduling portal (Cash4Windows) to maintain real-time visibility of engineer activity and highlight any anomalies to the manager. Ensure each engineer's area is clear of jobs at the end of each shift by contacting all engineers by telephone Pass any high-priority jobs requiring same-day attendance by the on-call engineer and liaise with technical support helpdesks where required. Book works directly with sites in line with customer and site-specific requirements. Process orders to ensure work is completed in a timely manner, allowing invoices to be raised Retrieve and respond to all phone and email messages within SLA requirements Update client portals and helpdesks in accordance with specific account instructions. Add clear, detailed notes to portals outlining "what happens next and when," ensuring accurate job progression visibility. Stakeholder & Relationship Management Build and maintain strong working relationships with Engineers, Stores/Supply Chain, Operational Managers, and Technical Support teams Liaise with key clients over the phone to enhance internal and external working relationships Work closely with your line manager and provide support to the Service Manager to ensure customer expectations are consistently met. Reporting & Compliance Complete daily, weekly, and monthly checklists, maintaining a clear audit trail of all activity. Share weekly performance and activity data with your manager. Skills & Experience Required Previous experience in a scheduling, coordination, or technical administrative role Excellent communication skills with the ability to provide clear, precise, and professional information Strong IT skills, particularly with Microsoft Excel and other Microsoft Office applications Highly organised with strong attention to detail Confident working in a fast-paced, SLA-driven environment Strong team player with the ability to manage multiple priorities Additional Information Fully on-site role (five days per week) Immediate availability preferred interviews on 12th, 13th and 14th of January Any ad hoc duties as required by the line manager National client What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 09, 2026
Seasonal
We are seeking a highly organised and detail-oriented Technical Administrator / Scheduler to join a busy technical operations team of six. This is a fully on-site role, supporting the effective scheduling, coordination, and completion of technical works within a designated region. The successful candidate will play a key role in ensuring Service Level Agreements (SLAs) are met, and customer expectations are exceeded. Key Responsibilities Schedule all technical work within the designated region in line with agreed Service Level Agreements (SLAs) Receive, log, and distribute technical jobs, ensuring accurate and timely dispatch to engineers. Proactively monitor engineers' daily activity, making regular contact to ensure early dispatch, first job attendance, and successful job completion throughout the day. Maintain and update spreadsheets tracking jobs distributed, in progress, and completed Monitor the scheduling portal (Cash4Windows) to maintain real-time visibility of engineer activity and highlight any anomalies to the manager. Ensure each engineer's area is clear of jobs at the end of each shift by contacting all engineers by telephone Pass any high-priority jobs requiring same-day attendance by the on-call engineer and liaise with technical support helpdesks where required. Book works directly with sites in line with customer and site-specific requirements. Process orders to ensure work is completed in a timely manner, allowing invoices to be raised Retrieve and respond to all phone and email messages within SLA requirements Update client portals and helpdesks in accordance with specific account instructions. Add clear, detailed notes to portals outlining "what happens next and when," ensuring accurate job progression visibility. Stakeholder & Relationship Management Build and maintain strong working relationships with Engineers, Stores/Supply Chain, Operational Managers, and Technical Support teams Liaise with key clients over the phone to enhance internal and external working relationships Work closely with your line manager and provide support to the Service Manager to ensure customer expectations are consistently met. Reporting & Compliance Complete daily, weekly, and monthly checklists, maintaining a clear audit trail of all activity. Share weekly performance and activity data with your manager. Skills & Experience Required Previous experience in a scheduling, coordination, or technical administrative role Excellent communication skills with the ability to provide clear, precise, and professional information Strong IT skills, particularly with Microsoft Excel and other Microsoft Office applications Highly organised with strong attention to detail Confident working in a fast-paced, SLA-driven environment Strong team player with the ability to manage multiple priorities Additional Information Fully on-site role (five days per week) Immediate availability preferred interviews on 12th, 13th and 14th of January Any ad hoc duties as required by the line manager National client What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A veterinary practice in Kettlethorpe is seeking a Senior Client Care Administrator to lead a team and deliver exceptional client service. The role involves managing operations at the front desk, implementing service standards, and ensuring a positive client experience. Ideal candidates have proven team management and customer service skills, with veterinary experience being a plus. The position offers a full-time schedule with benefits and opportunities for career progression.
Jan 09, 2026
Full time
A veterinary practice in Kettlethorpe is seeking a Senior Client Care Administrator to lead a team and deliver exceptional client service. The role involves managing operations at the front desk, implementing service standards, and ensuring a positive client experience. Ideal candidates have proven team management and customer service skills, with veterinary experience being a plus. The position offers a full-time schedule with benefits and opportunities for career progression.
A veterinary service provider in Chelmsford seeks a part-time Client Care Administrator to manage reception tasks, assist clients, and ensure smooth operations. The ideal candidate will be friendly and hardworking, possess strong communication skills, and be adept at multitasking. Responsibilities include handling appointments, inquiries, and payments, along with general housekeeping tasks. Benefits include 5 weeks of holiday, career progression opportunities, and an employee assistance program.
Jan 09, 2026
Full time
A veterinary service provider in Chelmsford seeks a part-time Client Care Administrator to manage reception tasks, assist clients, and ensure smooth operations. The ideal candidate will be friendly and hardworking, possess strong communication skills, and be adept at multitasking. Responsibilities include handling appointments, inquiries, and payments, along with general housekeeping tasks. Benefits include 5 weeks of holiday, career progression opportunities, and an employee assistance program.
Our client, a freight forwarder is looking for a Trainee/Administartor to join their office in West Thurrock. The job role will be on the job training to achieve the below: • Learning how to use our operating system, leading to assisting the export department in booking in shipments • Learning to communicate with customers both in the UK and overseas • Quoting customers for shipping • Arranging collections using 3rd party hauliers • Supporting the office / management with day-to-day tasks Experience not necessary, so a college leaver would be fine. However, some customer service or admin experience preferable. This is a desk job, in office. Skills we are looking for: Someone who is able to navigate Outlook creating polite and efficient emails, handling attachments etc. Someone who is has a basic knowledge of excel sheets, using the internet to source information etc. A good telephone manner, English must be their first language Desirable attributes: organised nature, able to multi task, strong attention to detail Keen to lean different aspects of shipping and logistics (opportunities to learn Air & Road once confident in their role) They are based in West Thurrock, close to public transport both bus and train and walking distance to Lakeside.
Jan 09, 2026
Full time
Our client, a freight forwarder is looking for a Trainee/Administartor to join their office in West Thurrock. The job role will be on the job training to achieve the below: • Learning how to use our operating system, leading to assisting the export department in booking in shipments • Learning to communicate with customers both in the UK and overseas • Quoting customers for shipping • Arranging collections using 3rd party hauliers • Supporting the office / management with day-to-day tasks Experience not necessary, so a college leaver would be fine. However, some customer service or admin experience preferable. This is a desk job, in office. Skills we are looking for: Someone who is able to navigate Outlook creating polite and efficient emails, handling attachments etc. Someone who is has a basic knowledge of excel sheets, using the internet to source information etc. A good telephone manner, English must be their first language Desirable attributes: organised nature, able to multi task, strong attention to detail Keen to lean different aspects of shipping and logistics (opportunities to learn Air & Road once confident in their role) They are based in West Thurrock, close to public transport both bus and train and walking distance to Lakeside.
Hire Desk Administrator Full time, Office based Monday to Friday 8:00am to 5:00pm Redditch We are seeking a proactive, well-organised Hire Desk Administrato r to join our client s team. In this key role, you will coordinate schedules, liaise with transport providers, and ensure engineers are efficiently allocated to projects across the country. This is a fast-paced, customer-facing position that calls for exceptional communication skills and strong administrative capabilities. Key Responsibilities: Liaise with transport companies to book vehicles across the nation often at short notice. Manage engineers calendars, coordinating schedules and allocations. Process orders, quotes, and allocate engineers efficiently. Act as the bridge between Sales and Operations, ensuring smooth communication. Use CRM systems effectively to manage and track work. Communicate with clients and colleagues clearly and professionally, both written and verbal. Independently manage your time, prioritising tasks in a fast-paced environment. Essential requirements: Previous experience in Transport, Construction, or Engineering administration is desirable. Highly organised with excellent attention to detail. Strong written and verbal communication skills. Ability to thrive using complex CRM systems. Comfortable managing multiple priorities and reacting quickly to changing demands. The ability to keep calm under pressure with meticulous attention to detail. Excellent organisation skills with the ability to work quickly under pressure. What s on offer: Supportive, fast-paced work environment. Opportunity to work with a dynamic team. Career growth and development opportunities. Interviews are to be held immediately, so please apply today for immediate consideration! This role is being handled by Nicole Howe, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Jan 09, 2026
Full time
Hire Desk Administrator Full time, Office based Monday to Friday 8:00am to 5:00pm Redditch We are seeking a proactive, well-organised Hire Desk Administrato r to join our client s team. In this key role, you will coordinate schedules, liaise with transport providers, and ensure engineers are efficiently allocated to projects across the country. This is a fast-paced, customer-facing position that calls for exceptional communication skills and strong administrative capabilities. Key Responsibilities: Liaise with transport companies to book vehicles across the nation often at short notice. Manage engineers calendars, coordinating schedules and allocations. Process orders, quotes, and allocate engineers efficiently. Act as the bridge between Sales and Operations, ensuring smooth communication. Use CRM systems effectively to manage and track work. Communicate with clients and colleagues clearly and professionally, both written and verbal. Independently manage your time, prioritising tasks in a fast-paced environment. Essential requirements: Previous experience in Transport, Construction, or Engineering administration is desirable. Highly organised with excellent attention to detail. Strong written and verbal communication skills. Ability to thrive using complex CRM systems. Comfortable managing multiple priorities and reacting quickly to changing demands. The ability to keep calm under pressure with meticulous attention to detail. Excellent organisation skills with the ability to work quickly under pressure. What s on offer: Supportive, fast-paced work environment. Opportunity to work with a dynamic team. Career growth and development opportunities. Interviews are to be held immediately, so please apply today for immediate consideration! This role is being handled by Nicole Howe, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Helpdesk Administrator Basingstoke We are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes. Key Responsibilities Customer & Communication Communicate effectively with internal and external customers to capture, record, and distribute service calls through the CAFM system. Provide phone cover and inbox monitoring as required by the Team Leader. Deliver a professional, efficient, and effective service experience at all times. Work Order Management Raise new work orders for Contract Managers and reactive work orders for engineers. Review all incoming work orders to ensure accuracy of problem codes, site details, contact information, and job descriptions. Allocate and schedule work orders to engineers or subcontractors. Monitor delays and ensure SLA compliance. Conduct daily reviews of work orders in Return, Rejected, and Awaiting Parts statuses and update/assign accordingly. Complete and close work orders once all documentation is received. Engineer & Subcontractor Coordination Manage engineer downtime and ensure they are briefed on emergency works or urgent jobs. Chase subcontractors for attendance dates, updates, and required documentation (such as RAMS). Arrange site escorts where required. Check subcontractor paperwork to ensure accuracy of times, descriptions, and job details. Make corrections to engineer time records and job alignment when needed. Admin & Compliance Monitor CCC/central inboxes for closure paperwork and updates. Review performance reports and take corrective actions to improve results. Action escalations for outstanding remedial tasks. Raise system issues (e.g., jobs not closing correctly) with the appropriate support teams. Hire equipment when required to support operations. Provide support and cover for other regions when necessary. Performance Work towards individual performance targets and contribute to the wider team s objectives. Support Contract Managers with administrative and operational requirements.
Jan 09, 2026
Contractor
Helpdesk Administrator Basingstoke We are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes. Key Responsibilities Customer & Communication Communicate effectively with internal and external customers to capture, record, and distribute service calls through the CAFM system. Provide phone cover and inbox monitoring as required by the Team Leader. Deliver a professional, efficient, and effective service experience at all times. Work Order Management Raise new work orders for Contract Managers and reactive work orders for engineers. Review all incoming work orders to ensure accuracy of problem codes, site details, contact information, and job descriptions. Allocate and schedule work orders to engineers or subcontractors. Monitor delays and ensure SLA compliance. Conduct daily reviews of work orders in Return, Rejected, and Awaiting Parts statuses and update/assign accordingly. Complete and close work orders once all documentation is received. Engineer & Subcontractor Coordination Manage engineer downtime and ensure they are briefed on emergency works or urgent jobs. Chase subcontractors for attendance dates, updates, and required documentation (such as RAMS). Arrange site escorts where required. Check subcontractor paperwork to ensure accuracy of times, descriptions, and job details. Make corrections to engineer time records and job alignment when needed. Admin & Compliance Monitor CCC/central inboxes for closure paperwork and updates. Review performance reports and take corrective actions to improve results. Action escalations for outstanding remedial tasks. Raise system issues (e.g., jobs not closing correctly) with the appropriate support teams. Hire equipment when required to support operations. Provide support and cover for other regions when necessary. Performance Work towards individual performance targets and contribute to the wider team s objectives. Support Contract Managers with administrative and operational requirements.
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 08, 2026
Full time
Sewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide. Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience. What will you be doing? Contribute to the provision of a high-quality service and environment for both clients and visitors Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI's Liaise with contractors carrying out works, understand the task and monitor progress A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drills Keep updated on HSE legislation and policies Work with the Client Services team on meeting room setups, understanding capacity and styles available Carry out daily AV checks in meeting rooms Greet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for? Good communication skills Good practical aptitude, matched with enthusiasm and a desire to solve problems Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions A team player Customer Service oriented with a 'can-do' attitude A basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressure Well organised, able to plan and prioritise work, with strong attention to detail The ability to listen, question and interpret information to understand requirements Problem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required Flexibility to support outside usual hours if required What's on offer? Competitive basic salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Apply below, or for more information, contact Lewis Walker. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Jan 08, 2026
Full time
Contract Administrator - Luton Think Specialist Recruitment are delighted to be working with a large well respected organisation who are a market leader in their field. Our client are currently experiencing a increase in business, and are looking to expand their team, so are currently in the market for another Service Contracts Administrator. This is a fully office-based role however once you have completed probation there is opportunity for hybrid working. The core hours for this role are Monday to Friday 9:30am - 6pm; however due to needs of the business to be available to Customers at all times, the successful candidate will be expected to work one weekend a month. Our clients' are offering a generous competative salary, along with an attractive package of company perks including a substantial company pension, and private health insurance. Duties: Prepare, review, administer, track and manage service contract proposals and renewals. Administer and manage existing service agreements with customers. Execute the delivery of high-quality service contracts administration & management, consistent with our clients global standards, ensuring you comply with local and legal requirements. Manage & build relationships with key account clients to maintain/establish our client as an important asset to their operations. Support the Service Sales Director in winning contracts by accurately quoting and writing contracts, whilst efficiently processing won contracts on our clients systems. Maintain compliance with service contracts, ensuring that all stakeholders understand and comply with the specific contract terms. Prepare & continuously update service contracts, in line with the agreed terms between our client and their customers. Receive and manage incoming service requests and dispatch technical engineers, prioritizing as necessary to meet the needs & requirements of different clients. Prepare and send invoices to clients, ensuring that these are processed in accordance with internal procedures. Process technical engineer's callouts, via our clients systems; review the technical engineers documentation & assuring all requirements are met, whilst also proceeding with payment to the technical engineers. Develop and execute administrative processes that advance the company's service goals and objectives. Management of all customer data, ensuring that all records are accurate & consistently updated. Provide out of hours cover to our clients, one weekend per month, take calls & manage emails for callouts, as necessary. Candidate Requirements: Previous Customer Service experience is a must. Proven previous administration experience is desired. Strong Microsoft Word, Powerpoint and Excel skills. Salesforce experience would be considered an advantage. Self-driven, independent personality with lots of enthusiasm and a desire to learn, grow and progress. Customer focused, with excellent interpersonal communication skills. Strong organisational and time management skills. Clear attention to detail. Excellent analytical & problem-solving skills. Team player who will be able to work alone or as part of a successful technical support team. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
