Corporate Tax Manager - Milton Keynes or Watford At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy, to our diversity and inclusion targets - we are making bold changes to who we are and what we do. Be part of it. Overview This exciting role is within our London Corporate Tax Advisory & Compliance team, based in our Milton Keynes or watford office. Our clients include UK headquartered businesses and inbound groups across a range of sectors. Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2). We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time. The role Working closely with Partners, Directors and/or Senior Managers on complex projects to deliver technically excellent advice and service Managing UK and cross border teams on advisory projects, liaising with specialists, overseas member firms and external advisers, critically analysing and challenging their input to deliver successful projects and expertise to our clients Developing and maintaining strong relationships with clients Managing teams and coaching and developing junior members of staff both in respect of technical delivery and soft skills Managing our engagement quality and risk processes and client financials Being a role model for KPMG's values You'll also have the opportunity to get involved in UK corporation tax compliance and reporting if that interests you. The person Qualified CTA or ACA / CA or equivalent UK corporation tax experience Sustains a high level of energy, shows enthusiasm and a positive attitude that translates across the team Displays an inclusive, collaborative approach and operates in a respectful manner with colleagues, clients, and the wider community Brings insight and effectively applies knowledge to business and client problems Communicates with impact, in a way that is open, honest, consistent and clear Strong oral and written communication skills Strong analytical skills, curious and a commercial approach to resolving issues and providing advice Strong project management skills, including ability to work as part of a team and to show initiative to drive projects forward Ability to multi-task and manage a range of clients, projects and relationships Effectively develops and coaches junior team members Dedication to continuously develop skills and technical knowledge The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do - our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law. With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We're committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in Multiple locations Corporate Tax Assistant Manager - Milton Keynes or Watford Corporate Tax Manager - Bristol or Cardiff
Aug 24, 2026
Full time
Corporate Tax Manager - Milton Keynes or Watford At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy, to our diversity and inclusion targets - we are making bold changes to who we are and what we do. Be part of it. Overview This exciting role is within our London Corporate Tax Advisory & Compliance team, based in our Milton Keynes or watford office. Our clients include UK headquartered businesses and inbound groups across a range of sectors. Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2). We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time. The role Working closely with Partners, Directors and/or Senior Managers on complex projects to deliver technically excellent advice and service Managing UK and cross border teams on advisory projects, liaising with specialists, overseas member firms and external advisers, critically analysing and challenging their input to deliver successful projects and expertise to our clients Developing and maintaining strong relationships with clients Managing teams and coaching and developing junior members of staff both in respect of technical delivery and soft skills Managing our engagement quality and risk processes and client financials Being a role model for KPMG's values You'll also have the opportunity to get involved in UK corporation tax compliance and reporting if that interests you. The person Qualified CTA or ACA / CA or equivalent UK corporation tax experience Sustains a high level of energy, shows enthusiasm and a positive attitude that translates across the team Displays an inclusive, collaborative approach and operates in a respectful manner with colleagues, clients, and the wider community Brings insight and effectively applies knowledge to business and client problems Communicates with impact, in a way that is open, honest, consistent and clear Strong oral and written communication skills Strong analytical skills, curious and a commercial approach to resolving issues and providing advice Strong project management skills, including ability to work as part of a team and to show initiative to drive projects forward Ability to multi-task and manage a range of clients, projects and relationships Effectively develops and coaches junior team members Dedication to continuously develop skills and technical knowledge The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do - our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law. With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients. They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter. From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you. We're committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background. We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this. We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities. We don't accept speculative CVs from agencies - you can see our policy on agencies here: Similar vacancies you might be interested in Multiple locations Corporate Tax Assistant Manager - Milton Keynes or Watford Corporate Tax Manager - Bristol or Cardiff
Consortium Professional Recruitment
Scunthorpe, Lincolnshire
Take ownership of compliance in a technically challenging manufacturing environment Consortium Professional Recruitment are pleased to be working with an established manufacturing business to recruit a Compliance Manager for its Scunthorpe operation. Reporting to the Operations Director, this is a key permanent appointment with responsibility for ensuring products, processes and systems continue to meet relevant regulatory, legislative and certification requirements. You will work across technical and operational teams, providing practical compliance leadership while protecting product integrity and supporting future growth. The Opportunity: As a Compliance Manager you'll play a key role in: Leading compliance with relevant regulations, legislation, technical standards, certification schemes and third-party approvals. Maintaining product compliance throughout design, manufacture, certification and the wider product lifecycle. Managing relationships with certification bodies, testing organisations, auditors and other external technical partners. Reviewing engineering and product changes to ensure regulatory and certification requirements remain fully considered. Monitoring changes to legislation, standards and industry guidance, assessing business impact and coordinating appropriate actions. Your work will directly contribute to maintaining product integrity, strengthening technical governance and ensuring compliance remains embedded within day-to-day business decision-making. About You: We're looking for someone who can bring: Significant experience within a compliance, technical or quality management role in a regulated manufacturing environment. Strong knowledge of product testing, certification and third-party approval processes. Experience interpreting and applying complex technical standards, legislation and regulatory requirements. Experience managing external audits, certification bodies and significant technical compliance projects. A track record of identifying compliance risks and resolving complex technical or regulatory challenges. You will be confident translating detailed requirements into clear, practical actions for colleagues across the organisation. Strong project management, analytical, report writing and organisational skills will be important, together with the ability to build credibility and influence stakeholders at different levels. A degree or equivalent qualification in Engineering, Manufacturing, Quality, Construction or a related discipline would be welcomed, although equivalent industry experience will also be considered. The successful Compliance Manager will combine commercial awareness with regulatory integrity and a collaborative approach to problem-solving, helping to build greater compliance understanding and ownership across the business. The Benefits and Package: In return, you'll enjoy: Salary of £45,000 to £55,000 How to Apply: This exciting Compliance Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you're looking for a long-term position where your technical expertise can influence products, processes and business decisions, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk
Aug 24, 2026
Full time
Take ownership of compliance in a technically challenging manufacturing environment Consortium Professional Recruitment are pleased to be working with an established manufacturing business to recruit a Compliance Manager for its Scunthorpe operation. Reporting to the Operations Director, this is a key permanent appointment with responsibility for ensuring products, processes and systems continue to meet relevant regulatory, legislative and certification requirements. You will work across technical and operational teams, providing practical compliance leadership while protecting product integrity and supporting future growth. The Opportunity: As a Compliance Manager you'll play a key role in: Leading compliance with relevant regulations, legislation, technical standards, certification schemes and third-party approvals. Maintaining product compliance throughout design, manufacture, certification and the wider product lifecycle. Managing relationships with certification bodies, testing organisations, auditors and other external technical partners. Reviewing engineering and product changes to ensure regulatory and certification requirements remain fully considered. Monitoring changes to legislation, standards and industry guidance, assessing business impact and coordinating appropriate actions. Your work will directly contribute to maintaining product integrity, strengthening technical governance and ensuring compliance remains embedded within day-to-day business decision-making. About You: We're looking for someone who can bring: Significant experience within a compliance, technical or quality management role in a regulated manufacturing environment. Strong knowledge of product testing, certification and third-party approval processes. Experience interpreting and applying complex technical standards, legislation and regulatory requirements. Experience managing external audits, certification bodies and significant technical compliance projects. A track record of identifying compliance risks and resolving complex technical or regulatory challenges. You will be confident translating detailed requirements into clear, practical actions for colleagues across the organisation. Strong project management, analytical, report writing and organisational skills will be important, together with the ability to build credibility and influence stakeholders at different levels. A degree or equivalent qualification in Engineering, Manufacturing, Quality, Construction or a related discipline would be welcomed, although equivalent industry experience will also be considered. The successful Compliance Manager will combine commercial awareness with regulatory integrity and a collaborative approach to problem-solving, helping to build greater compliance understanding and ownership across the business. The Benefits and Package: In return, you'll enjoy: Salary of £45,000 to £55,000 How to Apply: This exciting Compliance Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you're looking for a long-term position where your technical expertise can influence products, processes and business decisions, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages. Job description As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of providing clear and concise reporting against complex management and business information. Understanding of the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework. Strong organisational and analytical skills, with the ability to manage competing priorities. Desirable Criteria Experience of regulatory or assurance engagement linked to project or portfolio activity. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles). A 1000-word Personal Statement . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages. Job description As a Digital Portfolio Management Lead in the Capability Development, Infrastructure and Innovation team within CODE, you will play a crucial role in supporting His Majesty's Government in the fight against serious and organised crime. Your work will directly contribute to high-profile investigations, helping to recover and protect hundreds of millions of pounds annually through innovative technical solutions. The team manages a diverse and rapidly expanding portfolio of projects, ranging from the development of bespoke forensic tools tailored to highly specific investigative needs, to the design and implementation of scalable data visualisation platforms that enhance analytical capabilities. You will collaborate closely with law enforcement agencies, intelligence teams, and external partners to ensure that cutting-edge technology is leveraged effectively in tackling financial crime, cyber threats, and fraud. This role offers an exciting opportunity to work at the forefront of data engineering within a mission-driven environment, where your expertise will help shape the future of digital investigations and forensic analysis. Person specification The CODE Tech Portfolio Office (PO) is a critical enabler of both project delivery and business as usual across CODE's responsibilities. The Portfolio Office acts as the fulcrum between business needs, project delivery, suppliers, commercial processes, and external partners, ensuring that complex, sensitive, and high risk technology initiatives are aligned, governed, and delivered effectively. This role supports the Portfolio Lead by taking delegated responsibility for defined elements of portfolio coordination, commercial and supplier engagement, project stewardship, and stakeholder management. The post holder will operate across all CODE's environments and work closely with internal delivery teams, commercial colleagues, external suppliers, and UK and international partners. This role aligns to the Digital Portfolio Manager profession and capability framework, with a focus on supporting and enabling portfolio level outcomes more than direct project management. Key Responsibilities Portfolio Coordination and Planning Support the coordination of the CODE Tech portfolio, ensuring alignment between business requirements, delivery activity, supplier capability, and strategic outcomes. Contribute to portfolio planning, prioritisation, and analysis, supporting the development and maintenance of a coherent, deliverable pipeline of work. Provide subject matter expertise on the interaction between requirements, supplier solutions, and delivery outcomes, supporting informed decision making across the portfolio. Commercial and Supplier Engagement Undertake delegated commercial and supplier management activity, including smaller and less complex commercial engagements arising from projects and BAU activity. Work closely with CODE Commercial and Departmental Commercial teams to coordinate activity and ensure effective hand offs and shared visibility of upcoming demands. Maintain portfolio level oversight of supplier engagement where activity is constrained by classification, ensuring that requirements are articulated and translated appropriately for wider commercial use. Engage directly with suppliers and partners under the direction of the Portfolio Lead. Project and Delivery Stewardship Provide portfolio level stewardship of projects, supporting effective engagement between project managers, suppliers, and business stakeholders. Undertake delegated responsibility for regulatory engagement related to the portfolio, including coordinating inspections and associated portfolio level responses. Support problem management post implementation, acting as a subject matter expert to assist service and support functions where required. Deputise for the Portfolio Lead at selected internal and external meetings, representing HMRC interests where appropriate. Stakeholder Management and Collaboration Engage with a wide range of internal and external stakeholders, including delivery teams, business management, commercial colleagues, regulators, and UK or international. Support cross functional collaboration to ensure that portfolio activity is joined up, well understood, and effectively governed. Contribute to clear communication of portfolio priorities, risks, and constraints to stakeholders. Continuous Improvement and Portfolio Maturity Contribute to the development and maturity of the CODE Tech Portfolio Office, supporting rebalancing of workload and improved resilience. Identify opportunities to improve portfolio processes, governance, and ways of working, particularly in sensitive environments. Essential Criteria Experience working in or supporting a portfolio, programme, or complex delivery environment, ideally in a digital environment, rather than single project delivery. Experience of stakeholder management across multiple functions, including delivery, commercial, and external partners. Experience of providing clear and concise reporting against complex management and business information. Understanding of the relationship between business requirements, supplier capability, and delivery outcomes. Experience supporting or coordinating commercial or supplier engagement within a structured governance framework. Strong organisational and analytical skills, with the ability to manage competing priorities. Desirable Criteria Experience of regulatory or assurance engagement linked to project or portfolio activity. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered referencing to the key responsibilities listed in the advert (200 words max for current role, 100 word max for remaining two roles). A 1000-word Personal Statement . click apply for full job details
Senior Consultant (Identity & Access) (FTC) Remote with occasional travel to customer sites and our Bristol HQ Full-Time Fixed term contract - 6 months Working hours: Monday to Friday (37.5 hours per week) Provisional Start Date: As soon as possible About Us At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a Senior Consultant (Identity & Access) to join our consultancy team on a fixed term basis to help customers plan, design and deliver complex identity transformation programmes across Active Directory, Microsoft Entra ID and hybrid identity environments. The Role In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. What You'll Do In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. You'll play a lead role in Active Directory migration and transformation work, including large-scale forest and domain migrations, consolidations, separations, coexistence and cutover planning. This will involve assessing current-state environments, shaping target-state designs, advising on trusts, DNS, OU structure, Group Policy, delegation, security baselines and migration readiness, and supporting pilot, wave, validation, rollback and hypercare activity. Alongside Active Directory, you'll provide consultancy and delivery input across Microsoft Entra ID and hybrid identity. You'll advise customers on Entra Connect, directory synchronisation, authentication methods, Conditional Access, Entra trust, Entra External ID, identity governance and related security controls, ensuring identity decisions are aligned to wider infrastructure, endpoint, application and operational requirements. What We're Looking For You'll be expected to bring structure and clarity to complex engagements, leading workshops, capturing requirements, driving decisions and producing high-quality written outputs such as discovery findings, design documents, migration approaches, workshop summaries, decision records, migration plans, runbooks, test plans, validation evidence and handover material. As part of a customer-facing consultancy, you'll communicate confidently with technical and non-technical audiences, adapting the level of detail to suit the situation. You'll work closely with project managers, architects, security teams, infrastructure teams, application teams and external partners, providing clear updates on progress, risks, issues and decisions throughout the engagement lifecycle. We're looking for strong consultancy experience, with proven ability to lead discovery, design and planning activity in customer-facing environments. You'll bring demonstrable experience delivering or advising on large-scale Active Directory migrations and restructures, strong Active Directory knowledge, strong Microsoft Entra and hybrid identity skills, and experience using migration tooling such as Quest On Demand Migration, Quest Migration Manager, ADMT or similar. Supporting merger, acquisition, divestment or tenant separation scenarios involving identity change. An understanding of Microsoft 365, endpoint management, Intune and device join considerations where these are impacted by identity transformation. Experience contributing to statements of work, estimates, pre-sales activity or technical proposals. Relevant Microsoft certifications in identity, security or Azure would also be beneficial. If you're consultative, customer-focused and calm under pressure, with the confidence to lead complex identity conversations and the delivery focus to turn them into practical outcomes, we'd love to hear from you. Why Join Us? Exposure to enterprise-level deployments and cutting-edge technologies. Supportive team culture with a focus on learning and development. Great employee benefits which include:- Company pension Income Protection Health Cash Plan Death in Service (4 x salary) Training & Development
Aug 24, 2026
Full time
Senior Consultant (Identity & Access) (FTC) Remote with occasional travel to customer sites and our Bristol HQ Full-Time Fixed term contract - 6 months Working hours: Monday to Friday (37.5 hours per week) Provisional Start Date: As soon as possible About Us At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a Senior Consultant (Identity & Access) to join our consultancy team on a fixed term basis to help customers plan, design and deliver complex identity transformation programmes across Active Directory, Microsoft Entra ID and hybrid identity environments. The Role In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. What You'll Do In this role, you'll lead discovery, design and planning activity with customers, partners and internal delivery teams. You'll help translate business drivers, technical requirements, risks and dependencies into clear, practical delivery approaches, giving stakeholders confidence in the recommended direction and the steps needed to achieve successful outcomes. You'll play a lead role in Active Directory migration and transformation work, including large-scale forest and domain migrations, consolidations, separations, coexistence and cutover planning. This will involve assessing current-state environments, shaping target-state designs, advising on trusts, DNS, OU structure, Group Policy, delegation, security baselines and migration readiness, and supporting pilot, wave, validation, rollback and hypercare activity. Alongside Active Directory, you'll provide consultancy and delivery input across Microsoft Entra ID and hybrid identity. You'll advise customers on Entra Connect, directory synchronisation, authentication methods, Conditional Access, Entra trust, Entra External ID, identity governance and related security controls, ensuring identity decisions are aligned to wider infrastructure, endpoint, application and operational requirements. What We're Looking For You'll be expected to bring structure and clarity to complex engagements, leading workshops, capturing requirements, driving decisions and producing high-quality written outputs such as discovery findings, design documents, migration approaches, workshop summaries, decision records, migration plans, runbooks, test plans, validation evidence and handover material. As part of a customer-facing consultancy, you'll communicate confidently with technical and non-technical audiences, adapting the level of detail to suit the situation. You'll work closely with project managers, architects, security teams, infrastructure teams, application teams and external partners, providing clear updates on progress, risks, issues and decisions throughout the engagement lifecycle. We're looking for strong consultancy experience, with proven ability to lead discovery, design and planning activity in customer-facing environments. You'll bring demonstrable experience delivering or advising on large-scale Active Directory migrations and restructures, strong Active Directory knowledge, strong Microsoft Entra and hybrid identity skills, and experience using migration tooling such as Quest On Demand Migration, Quest Migration Manager, ADMT or similar. Supporting merger, acquisition, divestment or tenant separation scenarios involving identity change. An understanding of Microsoft 365, endpoint management, Intune and device join considerations where these are impacted by identity transformation. Experience contributing to statements of work, estimates, pre-sales activity or technical proposals. Relevant Microsoft certifications in identity, security or Azure would also be beneficial. If you're consultative, customer-focused and calm under pressure, with the confidence to lead complex identity conversations and the delivery focus to turn them into practical outcomes, we'd love to hear from you. Why Join Us? Exposure to enterprise-level deployments and cutting-edge technologies. Supportive team culture with a focus on learning and development. Great employee benefits which include:- Company pension Income Protection Health Cash Plan Death in Service (4 x salary) Training & Development
Our client is seeking an experienced Customer Services Manager to lead a busy healthcare customer service team, ensuring the smooth delivery of patient-centred services, an outstanding patient and customer experience, and operational excellence. This role combines people leadership, process improvement, stakeholder management, and day-to-day operational oversight within a fast-paced healthcare environment, supporting both clinical professionals and patients. Key Responsibilities: Lead, motivate and develop a high-performing healthcare customer service team. Oversee daily healthcare operations, ensuring services are delivered efficiently, compliantly, and to the highest standards of patient care and service. Manage resource planning, team schedules, and workload distribution to support effective service delivery and patient outcomes. Build strong relationships with clinical professionals, healthcare practitioners, external partners, and key stakeholders. Drive continuous service improvements through patient and stakeholder feedback, performance monitoring, and process optimisation. Ensure accurate patient record management and compliance with healthcare regulations, policies, procedures, and data protection requirements. Support the onboarding of new healthcare professionals and operational growth initiatives. Maintain high levels of patient and customer satisfaction through exceptional service delivery and efficient administrative processes. Monitor operational performance, identifying opportunities to improve efficiency, patient experience, and service quality. Contribute to business performance by supporting productivity, utilisation, capacity planning, and operational targets within a healthcare setting. Experience and Skills Requirements Previous experience in an Operations Manager, Office Manager, Practice Manager, or Senior Administration leadership role. Demonstrable experience within a healthcare, medical, clinical, or regulated environment. Proven experience leading, developing, and managing teams. Strong organisational and planning skills with the ability to manage multiple priorities within a fast-paced healthcare setting. Excellent communication and stakeholder management skills, with the ability to work effectively alongside clinical and non-clinical teams. Strong IT literacy, including Microsoft Office applications and experience of healthcare management systems or patient databases. A proactive, solutions-focused approach with excellent attention to detail. Experience driving operational improvements, service excellence, and patient-centred outcomes. Advantageous Experience within private healthcare, professional services, or another highly regulated environment. Knowledge of healthcare compliance requirements, patient pathways, and healthcare service delivery best practice. Experience managing operational change, transformation projects, and process improvement initiatives. Leadership or management qualifications. Experience monitoring KPIs, patient satisfaction metrics, and service performance measures. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Aug 24, 2026
Full time
Our client is seeking an experienced Customer Services Manager to lead a busy healthcare customer service team, ensuring the smooth delivery of patient-centred services, an outstanding patient and customer experience, and operational excellence. This role combines people leadership, process improvement, stakeholder management, and day-to-day operational oversight within a fast-paced healthcare environment, supporting both clinical professionals and patients. Key Responsibilities: Lead, motivate and develop a high-performing healthcare customer service team. Oversee daily healthcare operations, ensuring services are delivered efficiently, compliantly, and to the highest standards of patient care and service. Manage resource planning, team schedules, and workload distribution to support effective service delivery and patient outcomes. Build strong relationships with clinical professionals, healthcare practitioners, external partners, and key stakeholders. Drive continuous service improvements through patient and stakeholder feedback, performance monitoring, and process optimisation. Ensure accurate patient record management and compliance with healthcare regulations, policies, procedures, and data protection requirements. Support the onboarding of new healthcare professionals and operational growth initiatives. Maintain high levels of patient and customer satisfaction through exceptional service delivery and efficient administrative processes. Monitor operational performance, identifying opportunities to improve efficiency, patient experience, and service quality. Contribute to business performance by supporting productivity, utilisation, capacity planning, and operational targets within a healthcare setting. Experience and Skills Requirements Previous experience in an Operations Manager, Office Manager, Practice Manager, or Senior Administration leadership role. Demonstrable experience within a healthcare, medical, clinical, or regulated environment. Proven experience leading, developing, and managing teams. Strong organisational and planning skills with the ability to manage multiple priorities within a fast-paced healthcare setting. Excellent communication and stakeholder management skills, with the ability to work effectively alongside clinical and non-clinical teams. Strong IT literacy, including Microsoft Office applications and experience of healthcare management systems or patient databases. A proactive, solutions-focused approach with excellent attention to detail. Experience driving operational improvements, service excellence, and patient-centred outcomes. Advantageous Experience within private healthcare, professional services, or another highly regulated environment. Knowledge of healthcare compliance requirements, patient pathways, and healthcare service delivery best practice. Experience managing operational change, transformation projects, and process improvement initiatives. Leadership or management qualifications. Experience monitoring KPIs, patient satisfaction metrics, and service performance measures. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Project Manager - BMS / BEMS / Smart Buildings Salary and Package Up to £90,000 DOE Pension 25 days holiday PAYE or self-employed options available Long-term project pipeline with further opportunities beyond the current delivery programme Location London Full-time, Permanent Position About the Company This established building controls and smart building specialist is one of the UK's leading independent BEMS businesses, delivering BMS, BEMS, smart building integration and energy management solutions across complex commercial environments. The business has established technical expertise and in-house delivery capability, with a growing focus on connected buildings, intelligent automation and integrated building systems. Why Join Them This is an opportunity to join a growing specialist business operating within an expanding area of the building services sector. The company has a strong pipeline of commercial projects and provides a technically focused environment where project managers work closely with experienced engineering, controls, commissioning and software teams. The successful candidate will have the opportunity to manage complex BMS and BEMS projects from early design and preconstruction through installation, commissioning and handover. There is also scope to work across wider smart building and Master Systems Integration projects as the business continues to develop its capabilities. The role offers long-term project stability, exposure to technically demanding commercial buildings and the opportunity to take responsibility for projects from start to finish. About the Role A Project Manager - BMS / BEMS / Smart Buildings is required to manage the successful delivery of major building controls and intelligent building projects across London. The Project Manager - BMS / BEMS / Smart Buildings will take responsibility for project delivery from preconstruction and design coordination through procurement, installation, commissioning, testing and final handover. The Project Manager - BMS / BEMS / Smart Buildings will work closely with engineers, software specialists, commissioning teams, subcontractors, clients and wider construction teams to ensure projects are delivered safely, on programme and to the required technical standard. The role will involve managing projects incorporating BMS, BEMS, HVAC controls, energy management and wider smart building technologies. Key responsibilities will include: Managing BMS and BEMS projects from preconstruction through to completion Coordinating design, procurement, installation and commissioning activities Managing project programmes, budgets and delivery milestones Working closely with BMS engineers, controls engineers and software teams Coordinating subcontractors and specialist suppliers Managing client relationships and regular project communication Attending site meetings and coordinating activities with principal contractors and other trades Monitoring progress against programme and resolving delivery issues Managing project risks and maintaining appropriate records Overseeing final testing, client witnessing and handover Supporting ongoing technical and operational requirements where required The successful candidate will ideally have: Previous Project Management experience within BMS, BEMS or building controls Strong understanding of BMS and HVAC control systems Previous involvement in commissioning and handover of BMS or BEMS systems Good understanding of project programmes, budgets and contractual requirements Experience coordinating engineers, subcontractors and specialist suppliers Strong client and stakeholder management skills Good understanding of smart buildings, energy management or Master Systems Integration Experience with BMS platforms such as Tridium, Trend, Distech, SAUTER or similar would be advantageous Strong organisational and communication skills A practical understanding of construction and building services environments Summary This is a strong opportunity for an experienced Project Manager - BMS / BEMS / Smart Buildings to join a growing specialist building controls business and take responsibility for technically complex commercial projects across London. With a salary of up to £85,000, long-term project work and exposure to BMS, BEMS and smart building technologies, the role offers a solid opportunity for an experienced project professional looking to progress within the intelligent buildings sector.
Aug 24, 2026
Full time
Project Manager - BMS / BEMS / Smart Buildings Salary and Package Up to £90,000 DOE Pension 25 days holiday PAYE or self-employed options available Long-term project pipeline with further opportunities beyond the current delivery programme Location London Full-time, Permanent Position About the Company This established building controls and smart building specialist is one of the UK's leading independent BEMS businesses, delivering BMS, BEMS, smart building integration and energy management solutions across complex commercial environments. The business has established technical expertise and in-house delivery capability, with a growing focus on connected buildings, intelligent automation and integrated building systems. Why Join Them This is an opportunity to join a growing specialist business operating within an expanding area of the building services sector. The company has a strong pipeline of commercial projects and provides a technically focused environment where project managers work closely with experienced engineering, controls, commissioning and software teams. The successful candidate will have the opportunity to manage complex BMS and BEMS projects from early design and preconstruction through installation, commissioning and handover. There is also scope to work across wider smart building and Master Systems Integration projects as the business continues to develop its capabilities. The role offers long-term project stability, exposure to technically demanding commercial buildings and the opportunity to take responsibility for projects from start to finish. About the Role A Project Manager - BMS / BEMS / Smart Buildings is required to manage the successful delivery of major building controls and intelligent building projects across London. The Project Manager - BMS / BEMS / Smart Buildings will take responsibility for project delivery from preconstruction and design coordination through procurement, installation, commissioning, testing and final handover. The Project Manager - BMS / BEMS / Smart Buildings will work closely with engineers, software specialists, commissioning teams, subcontractors, clients and wider construction teams to ensure projects are delivered safely, on programme and to the required technical standard. The role will involve managing projects incorporating BMS, BEMS, HVAC controls, energy management and wider smart building technologies. Key responsibilities will include: Managing BMS and BEMS projects from preconstruction through to completion Coordinating design, procurement, installation and commissioning activities Managing project programmes, budgets and delivery milestones Working closely with BMS engineers, controls engineers and software teams Coordinating subcontractors and specialist suppliers Managing client relationships and regular project communication Attending site meetings and coordinating activities with principal contractors and other trades Monitoring progress against programme and resolving delivery issues Managing project risks and maintaining appropriate records Overseeing final testing, client witnessing and handover Supporting ongoing technical and operational requirements where required The successful candidate will ideally have: Previous Project Management experience within BMS, BEMS or building controls Strong understanding of BMS and HVAC control systems Previous involvement in commissioning and handover of BMS or BEMS systems Good understanding of project programmes, budgets and contractual requirements Experience coordinating engineers, subcontractors and specialist suppliers Strong client and stakeholder management skills Good understanding of smart buildings, energy management or Master Systems Integration Experience with BMS platforms such as Tridium, Trend, Distech, SAUTER or similar would be advantageous Strong organisational and communication skills A practical understanding of construction and building services environments Summary This is a strong opportunity for an experienced Project Manager - BMS / BEMS / Smart Buildings to join a growing specialist building controls business and take responsibility for technically complex commercial projects across London. With a salary of up to £85,000, long-term project work and exposure to BMS, BEMS and smart building technologies, the role offers a solid opportunity for an experienced project professional looking to progress within the intelligent buildings sector.
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
People & Culture Administrator Location: Central London (hybrid working - minimum 3 days in the office) Contract: Temporary 4 days per week Salary: £27,500 - £29,187 The Opportunity An exciting opportunity has arisen for an organised and proactive People & Culture Administrator to join a busy HR team. This role is ideal for someone with strong administrative skills who enjoys supporting the full employee lifecycle, delivering excellent customer service and contributing to the smooth running of people processes. The Role Reporting to the People & Culture Manager, you will provide comprehensive HR administrative support across recruitment, onboarding, employee relations, payroll and compliance. You will play a key role in maintaining accurate records, supporting managers and ensuring a positive employee experience. Key responsibilities include: • Maintaining accurate employee records and HR databases • Supporting recruitment activities, including job postings, screening applications and coordinating interviews • Assisting managers with recruitment administration and best practice processes • Managing onboarding and offboarding administration, including new starter documentation and exit procedures • Processing Access to Work claims and other employee-related administration • Supporting payroll processing and responding to employee benefit queries • Providing HR administrative support for employee relations matters, including note-taking and preparing correspondence • Ensuring compliance with employment legislation, policies and internal procedures • Supporting the delivery of HR projects and process improvements • Acting as a first point of contact for HR-related queries from employees and managers Essential: • Previous experience in an HR administration or administrative support role • Excellent organisational skills with the ability to manage multiple priorities • Strong attention to detail and accuracy • Excellent written and verbal communication skills • Ability to handle confidential and sensitive information appropriately • Proficiency in Microsoft Office and HR systems • Ability to work independently as well as collaboratively within a team • Strong customer service and stakeholder management skills Desirable: • Degree in Human Resources, Business Administration or a related subject • Knowledge of employment law and HR best practice • Experience using HRIS systems • Experience supporting HR projects and policy development Morgan Spencer - Your Career, Our Expertise Morgan Spencer is one of London's leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent. Morgan Spencer Limited, registered in England & Wales No: .
Aug 24, 2026
Full time
People & Culture Administrator Location: Central London (hybrid working - minimum 3 days in the office) Contract: Temporary 4 days per week Salary: £27,500 - £29,187 The Opportunity An exciting opportunity has arisen for an organised and proactive People & Culture Administrator to join a busy HR team. This role is ideal for someone with strong administrative skills who enjoys supporting the full employee lifecycle, delivering excellent customer service and contributing to the smooth running of people processes. The Role Reporting to the People & Culture Manager, you will provide comprehensive HR administrative support across recruitment, onboarding, employee relations, payroll and compliance. You will play a key role in maintaining accurate records, supporting managers and ensuring a positive employee experience. Key responsibilities include: • Maintaining accurate employee records and HR databases • Supporting recruitment activities, including job postings, screening applications and coordinating interviews • Assisting managers with recruitment administration and best practice processes • Managing onboarding and offboarding administration, including new starter documentation and exit procedures • Processing Access to Work claims and other employee-related administration • Supporting payroll processing and responding to employee benefit queries • Providing HR administrative support for employee relations matters, including note-taking and preparing correspondence • Ensuring compliance with employment legislation, policies and internal procedures • Supporting the delivery of HR projects and process improvements • Acting as a first point of contact for HR-related queries from employees and managers Essential: • Previous experience in an HR administration or administrative support role • Excellent organisational skills with the ability to manage multiple priorities • Strong attention to detail and accuracy • Excellent written and verbal communication skills • Ability to handle confidential and sensitive information appropriately • Proficiency in Microsoft Office and HR systems • Ability to work independently as well as collaboratively within a team • Strong customer service and stakeholder management skills Desirable: • Degree in Human Resources, Business Administration or a related subject • Knowledge of employment law and HR best practice • Experience using HRIS systems • Experience supporting HR projects and policy development Morgan Spencer - Your Career, Our Expertise Morgan Spencer is one of London's leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent. Morgan Spencer Limited, registered in England & Wales No: .
Ralliant Global Benefits Manager, EMEA & APAC Hybrid role. It could potentially be remote, depending on the candidate's location. We are seeking an experienced, results-oriented, and proactive Benefits Manager, EMEA & APAC to lead and oversee employee benefits programs across multiple Ralliant Operating Companies throughout Europe, the Middle East, Africa, and Asia Pacific. This role is responsible for the design, implementation, administration, governance, and continuous improvement of regional employee benefits programs across 30+ countries, including health and welfare benefits, retirement and pension plans, leave programs, wellbeing initiatives, and employee perquisites. The Benefits Manager will provide leadership and day-to-day direction to Total Rewards employees including but not limited to a Benefits Partner and Senior Total Rewards Specialist, ensuring the effective delivery of benefits programs and exceptional employee experience across the regions. This role requires strong collaboration with Human Resources, Payroll, Finance, Legal, HR Operations, business leaders, external consultants, brokers, and vendors to ensure compliant, competitive, and cost-effective benefit offerings aligned with Ralliant's global Total Rewards strategy. The ideal candidate will serve as a trusted advisor to leadership and stakeholders, balancing planning with operational execution while ensuring compliance with local regulations and market practices across EMEA and APAC. Key Responsibilities Lead governance, administration, and continuous improvement of employee benefits programs across EMEA and APAC, including healthcare, life and disability insurance, retirement and pension plans, wellbeing programs, leave programs, and employee perquisites. Manage, coach, and develop a Total Rewards team including but not limited to a Benefits Partner and Senior Total Rewards Specialist, fostering a high-performing and customer-focused team. Partner with regional and global leadership to develop benefits strategies that support business objectives, talent attraction, employee engagement, and retention. Oversee the implementation, renewal, harmonization, and ongoing management of country-specific benefits programs while balancing local market competitiveness and global consistency. Direct the administration of retirement and pension programs across the region, including governance, compliance, funding coordination, vendor management, employee communications, and stakeholder engagement. Lead annual and periodic benefits renewal processes, including market reviews, benchmarking, vendor negotiations, cost analysis, plan design recommendations, and implementation activities. Ensure compliance with all applicable local labor laws, tax regulations, social insurance requirements, pension regulations, data privacy requirements, and employee benefit legislation across EMEA and APAC countries. Partner closely with Payroll, HR Operations, HR Partners, Finance, Legal, and external providers to ensure seamless integration and administration of benefits programs and accurate employee deductions and reporting. Manage relationships with brokers, consultants, insurers, pension providers, and third-party administrators to ensure service excellence, contract compliance, and optimal program performance. Develop and execute employee communication and education strategies related to benefits offerings, enrollment activities, policy changes, and wellbeing initiatives. Serve as an escalation point for complex benefits issues, employee inquiries, and leadership requests while ensuring timely and effective resolution. Lead benefits-related audits, inventories, governance reviews, reconciliations, reporting, and compliance activities across the region. Analyze utilization, participation, market trends, and program effectiveness to identify opportunities for enhancement and cost optimization. Provide data-driven recommendations and insights to senior leadership regarding benefits design, vendor selection, employee value proposition, and total rewards initiatives. Support mergers, acquisitions, integrations, and organizational changes by assessing benefits impacts and developing implementation strategies for affected populations. Continuously monitor regulatory developments and market practices across EMEA and APAC to ensure programs remain compliant, competitive, and aligned with industry best practices. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field preferred. Experience in benefits administration, including retirement, pension plan administration and payroll operations in APAC and EMEA. Strong knowledge of country specific employee benefits laws and regulations. Experience managing enrollment processes and benefits communications. Experience sourcing implementing broad Benefits programs Proficiency with benefits administration systems and platforms. Excellent interpersonal, communication, and organizational skills. Strong critical thinking and analytical abilities with a sense of urgency for time sensitive matters Strong project management with experience leading broad based complex projects. Ability to handle sensitive information with discretion and maintain confidentiality. Detail-oriented with strong problem-solving skills. Intermediate Excel skills Preferred Qualifications Professional certification such as Certified Global Employee Benefit Specialist (CEBS) or SHRM-CP/SHRM-SCP. Experience working with third-party pension, works councils, external benefits providers and vendors Experience managing 3rd party Benefits Administration Partners and Benefits Consultants Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus This position is also eligible for bonus as part of the total compensation package. Pay Range The salary range for this position (in local currency) is HR .S.D
Aug 24, 2026
Full time
Ralliant Global Benefits Manager, EMEA & APAC Hybrid role. It could potentially be remote, depending on the candidate's location. We are seeking an experienced, results-oriented, and proactive Benefits Manager, EMEA & APAC to lead and oversee employee benefits programs across multiple Ralliant Operating Companies throughout Europe, the Middle East, Africa, and Asia Pacific. This role is responsible for the design, implementation, administration, governance, and continuous improvement of regional employee benefits programs across 30+ countries, including health and welfare benefits, retirement and pension plans, leave programs, wellbeing initiatives, and employee perquisites. The Benefits Manager will provide leadership and day-to-day direction to Total Rewards employees including but not limited to a Benefits Partner and Senior Total Rewards Specialist, ensuring the effective delivery of benefits programs and exceptional employee experience across the regions. This role requires strong collaboration with Human Resources, Payroll, Finance, Legal, HR Operations, business leaders, external consultants, brokers, and vendors to ensure compliant, competitive, and cost-effective benefit offerings aligned with Ralliant's global Total Rewards strategy. The ideal candidate will serve as a trusted advisor to leadership and stakeholders, balancing planning with operational execution while ensuring compliance with local regulations and market practices across EMEA and APAC. Key Responsibilities Lead governance, administration, and continuous improvement of employee benefits programs across EMEA and APAC, including healthcare, life and disability insurance, retirement and pension plans, wellbeing programs, leave programs, and employee perquisites. Manage, coach, and develop a Total Rewards team including but not limited to a Benefits Partner and Senior Total Rewards Specialist, fostering a high-performing and customer-focused team. Partner with regional and global leadership to develop benefits strategies that support business objectives, talent attraction, employee engagement, and retention. Oversee the implementation, renewal, harmonization, and ongoing management of country-specific benefits programs while balancing local market competitiveness and global consistency. Direct the administration of retirement and pension programs across the region, including governance, compliance, funding coordination, vendor management, employee communications, and stakeholder engagement. Lead annual and periodic benefits renewal processes, including market reviews, benchmarking, vendor negotiations, cost analysis, plan design recommendations, and implementation activities. Ensure compliance with all applicable local labor laws, tax regulations, social insurance requirements, pension regulations, data privacy requirements, and employee benefit legislation across EMEA and APAC countries. Partner closely with Payroll, HR Operations, HR Partners, Finance, Legal, and external providers to ensure seamless integration and administration of benefits programs and accurate employee deductions and reporting. Manage relationships with brokers, consultants, insurers, pension providers, and third-party administrators to ensure service excellence, contract compliance, and optimal program performance. Develop and execute employee communication and education strategies related to benefits offerings, enrollment activities, policy changes, and wellbeing initiatives. Serve as an escalation point for complex benefits issues, employee inquiries, and leadership requests while ensuring timely and effective resolution. Lead benefits-related audits, inventories, governance reviews, reconciliations, reporting, and compliance activities across the region. Analyze utilization, participation, market trends, and program effectiveness to identify opportunities for enhancement and cost optimization. Provide data-driven recommendations and insights to senior leadership regarding benefits design, vendor selection, employee value proposition, and total rewards initiatives. Support mergers, acquisitions, integrations, and organizational changes by assessing benefits impacts and developing implementation strategies for affected populations. Continuously monitor regulatory developments and market practices across EMEA and APAC to ensure programs remain compliant, competitive, and aligned with industry best practices. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field preferred. Experience in benefits administration, including retirement, pension plan administration and payroll operations in APAC and EMEA. Strong knowledge of country specific employee benefits laws and regulations. Experience managing enrollment processes and benefits communications. Experience sourcing implementing broad Benefits programs Proficiency with benefits administration systems and platforms. Excellent interpersonal, communication, and organizational skills. Strong critical thinking and analytical abilities with a sense of urgency for time sensitive matters Strong project management with experience leading broad based complex projects. Ability to handle sensitive information with discretion and maintain confidentiality. Detail-oriented with strong problem-solving skills. Intermediate Excel skills Preferred Qualifications Professional certification such as Certified Global Employee Benefit Specialist (CEBS) or SHRM-CP/SHRM-SCP. Experience working with third-party pension, works councils, external benefits providers and vendors Experience managing 3rd party Benefits Administration Partners and Benefits Consultants Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus This position is also eligible for bonus as part of the total compensation package. Pay Range The salary range for this position (in local currency) is HR .S.D
United Kingdom Remote - UK M23MN, United Kingdom United Kingdom Remote - UK M23MN, United Kingdom Locations United Kingdom Remote - UK M23MN, United Kingdom Hybrid Customer Success Full-Time Requisition #: CUSTO004414 Description CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 - 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey-from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream's capabilities. By fostering trust and delivering results, you'll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour's commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers Partner with sales to complete a comprehensive sales transition process. Operate as a business partner to your customer and their delivery team by knowing their strategy and plan. Primary ownership and accountability for driving your customer's adoption, expansion, satisfaction, and renewal. Understand customer's OneStream contractual agreements (Cloud/SaaS, Term, etc.) Understand customer's contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing). Manage and execute the customer's onboarding process. Develop strong working relationships with your customers and their delivery team. Establish and execute cadence-based "Business Review" meetings with your customer. Identify and mitigate risks that threaten your customer's satisfaction, growth, or renewal. Align with Customer Success leadership on regional metrics. Develop and grow your knowledge of OneStream's Platform and MarketPlace Solutions and share that knowledge with customers. Promote awareness of Regional OneStream Communities and customer educational events. Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy Learn and understand what customers value in their partnership with OneStream. Actively listen to customers and help them understand how they can get the most value from their investment in OneStream. Champion your customer's requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME's, Product Mgmt. etc.). When necessary, be the respectful challenger to set and manage your customer's expectations. Required Education and Experience Professional Experience: Minimum of 5 years overall. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives.Relationship Management: Proven experience in building and managing strong customer relationships. Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience Education: Degree in Business, Accounting, Finance, Information Technology, or a related field. Relationship Management: Proven experience in building and managing strong customer relationships. Consulting Background: Experience in management consulting or technology consulting. Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position. CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities A team player with a bias towards action. Excellent interpersonal and communication skills. Professional verbal and written communication skills. Professional relationship building skills. Strong ability to problem-solve in a collaborative environment. Strong organizational and planning skills. Highly self-motivated and directed. Keen attention to detail. Proven analytical, evaluative, and problem-solving abilities. Exceptional customer service orientation. Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.
Aug 24, 2026
Full time
United Kingdom Remote - UK M23MN, United Kingdom United Kingdom Remote - UK M23MN, United Kingdom Locations United Kingdom Remote - UK M23MN, United Kingdom Hybrid Customer Success Full-Time Requisition #: CUSTO004414 Description CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 - 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey-from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream's capabilities. By fostering trust and delivering results, you'll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour's commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers Partner with sales to complete a comprehensive sales transition process. Operate as a business partner to your customer and their delivery team by knowing their strategy and plan. Primary ownership and accountability for driving your customer's adoption, expansion, satisfaction, and renewal. Understand customer's OneStream contractual agreements (Cloud/SaaS, Term, etc.) Understand customer's contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing). Manage and execute the customer's onboarding process. Develop strong working relationships with your customers and their delivery team. Establish and execute cadence-based "Business Review" meetings with your customer. Identify and mitigate risks that threaten your customer's satisfaction, growth, or renewal. Align with Customer Success leadership on regional metrics. Develop and grow your knowledge of OneStream's Platform and MarketPlace Solutions and share that knowledge with customers. Promote awareness of Regional OneStream Communities and customer educational events. Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy Learn and understand what customers value in their partnership with OneStream. Actively listen to customers and help them understand how they can get the most value from their investment in OneStream. Champion your customer's requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME's, Product Mgmt. etc.). When necessary, be the respectful challenger to set and manage your customer's expectations. Required Education and Experience Professional Experience: Minimum of 5 years overall. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives.Relationship Management: Proven experience in building and managing strong customer relationships. Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience Education: Degree in Business, Accounting, Finance, Information Technology, or a related field. Relationship Management: Proven experience in building and managing strong customer relationships. Consulting Background: Experience in management consulting or technology consulting. Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position. CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities A team player with a bias towards action. Excellent interpersonal and communication skills. Professional verbal and written communication skills. Professional relationship building skills. Strong ability to problem-solve in a collaborative environment. Strong organizational and planning skills. Highly self-motivated and directed. Keen attention to detail. Proven analytical, evaluative, and problem-solving abilities. Exceptional customer service orientation. Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.
About the Role & Team Reporting to the UK Managing Director, the Senior Manager of Dry Docks is responsible for the planning and execution of the dry dock scope of work for fleet's interiors, during dry and wet docking of the companies' vessels. You'll join a team grounded in our Disney values - acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. This is a permanent role and will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. You will also be required for occasional international travel. What You Will Do Lead and develop the Dry Dock Interiors team, ensuring effective collaboration, delivery, and performance. Oversee the planning, execution, and specification development for all interior enhancement and sustainment work during dry and wet dockings across the fleet. Provide regular updates to the UK Managing Director on Dry Dock project progress, highlighting key milestones, budget status, scheduling, and delivery challenges. Work closely with the operational Marine and Technical Operations organization, to meet the out of service needs and expectations of the Marine, Technical, Hotel & Entertainment departments. Cooperate with Walt Disney Imagineering, verifying enhancement scopes are fully supported and resourced, and design budgets are prepared, and costs suitably controlled. Attend vessels regularly throughout the year to carry out onboard surveys as required and in preparation and planning for the roll out of the major projects and dry dock works. Responsible for aligning dry dock accounting processes with those of Disney Cruise Line Finance Department, to verify commonality between accounting processes. Responsible for verifying maintenance systems are updated with relevant dry dock information, including budgetary information for financial reports. Lead the standardization of dry dock interiors processes, procedures, and specifications across teams. Oversee vendor bidding activities, ensuring compliance with procurement processes and documentation requirements. Required Qualifications & Skills Extensive experience in the Maritime industry Significant previous experience managing elements of dry docking cruise vessels. Senior leadership experience leading a team and influencing functional specialists and cross-functional teams. Including defining priorities, clear roles and responsibilities and guiding technical team members at different stages of their individual projects. Demonstrated strong verbal, written, presentation and public speaking skills. The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F& B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Aug 24, 2026
Full time
About the Role & Team Reporting to the UK Managing Director, the Senior Manager of Dry Docks is responsible for the planning and execution of the dry dock scope of work for fleet's interiors, during dry and wet docking of the companies' vessels. You'll join a team grounded in our Disney values - acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. This is a permanent role and will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. You will also be required for occasional international travel. What You Will Do Lead and develop the Dry Dock Interiors team, ensuring effective collaboration, delivery, and performance. Oversee the planning, execution, and specification development for all interior enhancement and sustainment work during dry and wet dockings across the fleet. Provide regular updates to the UK Managing Director on Dry Dock project progress, highlighting key milestones, budget status, scheduling, and delivery challenges. Work closely with the operational Marine and Technical Operations organization, to meet the out of service needs and expectations of the Marine, Technical, Hotel & Entertainment departments. Cooperate with Walt Disney Imagineering, verifying enhancement scopes are fully supported and resourced, and design budgets are prepared, and costs suitably controlled. Attend vessels regularly throughout the year to carry out onboard surveys as required and in preparation and planning for the roll out of the major projects and dry dock works. Responsible for aligning dry dock accounting processes with those of Disney Cruise Line Finance Department, to verify commonality between accounting processes. Responsible for verifying maintenance systems are updated with relevant dry dock information, including budgetary information for financial reports. Lead the standardization of dry dock interiors processes, procedures, and specifications across teams. Oversee vendor bidding activities, ensuring compliance with procurement processes and documentation requirements. Required Qualifications & Skills Extensive experience in the Maritime industry Significant previous experience managing elements of dry docking cruise vessels. Senior leadership experience leading a team and influencing functional specialists and cross-functional teams. Including defining priorities, clear roles and responsibilities and guiding technical team members at different stages of their individual projects. Demonstrated strong verbal, written, presentation and public speaking skills. The Perks 25 days annual leave Private medical insurance & dental care Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free Disney Discounts: you are entitled to discounts on designated Disney products, resort F& B and ticketing Excellent parental and guardian leave Employee Resource Groups - Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will: Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of: Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Agile methodologies and principles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Architecting for the whole context. Architecture communication. Community collaboration. Marking architectural decisions. Strategy design. Technical design throughout the lifecycle. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will: Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of: Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Agile methodologies and principles. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Architecting for the whole context. Architecture communication. Community collaboration. Marking architectural decisions. Strategy design. Technical design throughout the lifecycle. Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Business Development Director Executive Salary + Bonus + Car Allowance + Benefits UK Wide An established and rapidly growing engineering services business is seeking an experienced Business Development Director to drive strategic growth across the UK. Operating across major infrastructure, power generation, renewables, offshore wind, industrial manufacturing, process engineering, chemicals, pharmaceuticals and energy sectors, the business delivers complex Electrical & Instrumentation (E&I), Construction and Commissioning solutions to some of the UK's most significant projects. This is a high-impact leadership opportunity for a commercially driven individual with strong industry relationships and a proven track record of winning new business, developing strategic partnerships and driving sustainable revenue growth within the engineering sector. The Opportunity Reporting into senior leadership, you will play a pivotal role in shaping and delivering the company's long-term growth strategy. Working closely with operational, technical and commercial teams, you will identify and secure new opportunities, strengthen existing client relationships and expand market presence across key sectors including power, renewables, industrial manufacturing, utilities, infrastructure and process industries. This role would suit either an experienced Business Development Director or an exceptional senior Business Development Manager ready to step into a director-level position. Key Responsibilities Develop and implement business development strategies aligned with company growth objectives. Identify and secure new opportunities across power, renewables, industrial, infrastructure and process sectors. Develop relationships with end clients, EPC contractors, principal contractors, consultants and supply chain partners. Drive growth across existing key accounts while identifying new revenue opportunities. Support major bid submissions, framework agreements and strategic pursuit opportunities. Lead commercial negotiations and support contract development activities. Monitor market trends, competitor activity and emerging industry opportunities. Collaborate closely with technical and operational teams to develop compelling client solutions. Support marketing and brand positioning initiatives across target sectors. Represent the business at industry events, exhibitions and networking opportunities. Deliver against agreed growth, revenue and business development targets. What We're Looking For Proven track record in business development within engineering, E&I, electrical, energy, construction, infrastructure or industrial sectors. Strong understanding of engineering project environments and contractor-led service delivery. Experience winning high-value contracts and developing long-term client relationships. Strong commercial awareness and strategic thinking capability. Ability to build relationships and influence stakeholders at all levels. Excellent communication, presentation and negotiation skills. Demonstrable experience of driving revenue growth and market expansion. Ideal Sector Background We are particularly interested in candidates with experience in one or more of the following sectors: Electrical & Instrumentation (E&I) Power Generation Renewable Energy Offshore Wind Utilities Infrastructure Industrial Manufacturing Chemicals & Process Industries Oil & Gas Pharmaceutical Manufacturing Energy Transition Projects Engineering Services & Construction Qualifications -Degree in Business, Engineering, Electrical Engineering or a related discipline. -Full UK Driving Licence. Desirable -Existing network within power, renewables, industrial manufacturing, infrastructure or process sectors. -Experience working for an engineering contractor, E&I specialist, EPC contractor or engineering consultancy. -Knowledge of engineering, construction, commissioning or maintenance services. -Experience developing strategic partnerships and framework agreements. What's On Offer? -Executive-level salary and benefits package. -Performance-related bonus scheme. -Car allowance. -Pension scheme. -Flexible working arrangements. -Genuine opportunity to influence company strategy and future growth. -Significant career progression opportunities. -Opportunity to work with a highly respected engineering business operating in high-growth sectors. -Supportive and collaborative leadership team. If you're a commercially driven business development professional looking to play a key role in the growth of a successful engineering business operating across some of the UK's most exciting industrial, infrastructure and energy projects, we'd like to hear from you.
Aug 24, 2026
Full time
Business Development Director Executive Salary + Bonus + Car Allowance + Benefits UK Wide An established and rapidly growing engineering services business is seeking an experienced Business Development Director to drive strategic growth across the UK. Operating across major infrastructure, power generation, renewables, offshore wind, industrial manufacturing, process engineering, chemicals, pharmaceuticals and energy sectors, the business delivers complex Electrical & Instrumentation (E&I), Construction and Commissioning solutions to some of the UK's most significant projects. This is a high-impact leadership opportunity for a commercially driven individual with strong industry relationships and a proven track record of winning new business, developing strategic partnerships and driving sustainable revenue growth within the engineering sector. The Opportunity Reporting into senior leadership, you will play a pivotal role in shaping and delivering the company's long-term growth strategy. Working closely with operational, technical and commercial teams, you will identify and secure new opportunities, strengthen existing client relationships and expand market presence across key sectors including power, renewables, industrial manufacturing, utilities, infrastructure and process industries. This role would suit either an experienced Business Development Director or an exceptional senior Business Development Manager ready to step into a director-level position. Key Responsibilities Develop and implement business development strategies aligned with company growth objectives. Identify and secure new opportunities across power, renewables, industrial, infrastructure and process sectors. Develop relationships with end clients, EPC contractors, principal contractors, consultants and supply chain partners. Drive growth across existing key accounts while identifying new revenue opportunities. Support major bid submissions, framework agreements and strategic pursuit opportunities. Lead commercial negotiations and support contract development activities. Monitor market trends, competitor activity and emerging industry opportunities. Collaborate closely with technical and operational teams to develop compelling client solutions. Support marketing and brand positioning initiatives across target sectors. Represent the business at industry events, exhibitions and networking opportunities. Deliver against agreed growth, revenue and business development targets. What We're Looking For Proven track record in business development within engineering, E&I, electrical, energy, construction, infrastructure or industrial sectors. Strong understanding of engineering project environments and contractor-led service delivery. Experience winning high-value contracts and developing long-term client relationships. Strong commercial awareness and strategic thinking capability. Ability to build relationships and influence stakeholders at all levels. Excellent communication, presentation and negotiation skills. Demonstrable experience of driving revenue growth and market expansion. Ideal Sector Background We are particularly interested in candidates with experience in one or more of the following sectors: Electrical & Instrumentation (E&I) Power Generation Renewable Energy Offshore Wind Utilities Infrastructure Industrial Manufacturing Chemicals & Process Industries Oil & Gas Pharmaceutical Manufacturing Energy Transition Projects Engineering Services & Construction Qualifications -Degree in Business, Engineering, Electrical Engineering or a related discipline. -Full UK Driving Licence. Desirable -Existing network within power, renewables, industrial manufacturing, infrastructure or process sectors. -Experience working for an engineering contractor, E&I specialist, EPC contractor or engineering consultancy. -Knowledge of engineering, construction, commissioning or maintenance services. -Experience developing strategic partnerships and framework agreements. What's On Offer? -Executive-level salary and benefits package. -Performance-related bonus scheme. -Car allowance. -Pension scheme. -Flexible working arrangements. -Genuine opportunity to influence company strategy and future growth. -Significant career progression opportunities. -Opportunity to work with a highly respected engineering business operating in high-growth sectors. -Supportive and collaborative leadership team. If you're a commercially driven business development professional looking to play a key role in the growth of a successful engineering business operating across some of the UK's most exciting industrial, infrastructure and energy projects, we'd like to hear from you.
Infrastructure Test & Integration Engineer (DV Security Clearance) Position Description Join CGI's Space, Defence and Intelligence business unit and play a critical role in delivering secure, resilient infrastructure solutions that support nationally significant programmes. As a Manual Infrastructure Tester, you will work within high-performing Agile delivery teams, collaborating with developers, infrastructure engineers, and project managers to ensure the successful testing and integration of complex systems across secure environments. This role offers the opportunity to contribute to high-impact projects while working with modern infrastructure technologies across Windows and Linux platforms. At CGI, you'll be empowered to take ownership, contribute innovative ideas, and grow your expertise within a collaborative and supportive team environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will work full time on site near Basingstoke. Your future duties and responsibilities We are looking for experienced Test & Integration Engineers with high-level UK Security Clearance to join a technically complex and secure programme based in Basingstoke. You will bring a strong understanding of Active Directory and Windows operating systems, together with experience working as part of a multi-disciplinary engineering team. Embedded within Agile delivery teams, you will work closely with developers, infrastructure specialists and project managers to deliver high-quality solutions that make a real-world impact. You will apply your knowledge of integration frameworks to support the continuous integration, deployment and testing of new features across complex environments. The role requires hands-on infrastructure engineering experience, including the testing, deployment and maintenance of robust, scalable systems. We are particularly interested in candidates with direct experience of testing and integrating one or more of the following: • Identity and Access Management (IDAM) systems, including Role-Based Access Control (RBAC) • Public Key Infrastructure (PKI) • Server monitoring, auditing and patch deployment Required qualifications to be successful in this role • Run manual tests using project-approved tools. • Interpret test results and undertake preliminary investigation of failures. • Raise defects and monitor them through to resolution. • Develop scripts to support sub-system integration and end-to-end testing. • Apply a strong knowledge of IT infrastructure, including servers, networks and virtualisation technologies. • Work with network protocols and Windows operating systems as part of testing and integration activities. You will ideally have: • Demonstrable experience in software and/or systems testing. • Experience in the integration and testing of sub-systems. • Experience designing and producing manual tests. • Experience using test management tools. • A good understanding of IT infrastructure, network protocols and Windows environments. • Experience working effectively within a multi-disciplinary engineering team. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Infrastructure Test & Integration Engineer (DV Security Clearance) Position Description Join CGI's Space, Defence and Intelligence business unit and play a critical role in delivering secure, resilient infrastructure solutions that support nationally significant programmes. As a Manual Infrastructure Tester, you will work within high-performing Agile delivery teams, collaborating with developers, infrastructure engineers, and project managers to ensure the successful testing and integration of complex systems across secure environments. This role offers the opportunity to contribute to high-impact projects while working with modern infrastructure technologies across Windows and Linux platforms. At CGI, you'll be empowered to take ownership, contribute innovative ideas, and grow your expertise within a collaborative and supportive team environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will work full time on site near Basingstoke. Your future duties and responsibilities We are looking for experienced Test & Integration Engineers with high-level UK Security Clearance to join a technically complex and secure programme based in Basingstoke. You will bring a strong understanding of Active Directory and Windows operating systems, together with experience working as part of a multi-disciplinary engineering team. Embedded within Agile delivery teams, you will work closely with developers, infrastructure specialists and project managers to deliver high-quality solutions that make a real-world impact. You will apply your knowledge of integration frameworks to support the continuous integration, deployment and testing of new features across complex environments. The role requires hands-on infrastructure engineering experience, including the testing, deployment and maintenance of robust, scalable systems. We are particularly interested in candidates with direct experience of testing and integrating one or more of the following: • Identity and Access Management (IDAM) systems, including Role-Based Access Control (RBAC) • Public Key Infrastructure (PKI) • Server monitoring, auditing and patch deployment Required qualifications to be successful in this role • Run manual tests using project-approved tools. • Interpret test results and undertake preliminary investigation of failures. • Raise defects and monitor them through to resolution. • Develop scripts to support sub-system integration and end-to-end testing. • Apply a strong knowledge of IT infrastructure, including servers, networks and virtualisation technologies. • Work with network protocols and Windows operating systems as part of testing and integration activities. You will ideally have: • Demonstrable experience in software and/or systems testing. • Experience in the integration and testing of sub-systems. • Experience designing and producing manual tests. • Experience using test management tools. • A good understanding of IT infrastructure, network protocols and Windows environments. • Experience working effectively within a multi-disciplinary engineering team. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Kingston Voluntary Action
Kingston Upon Thames, Surrey
Day Service Manager for Kingston Eco Op Lead a service that makes a real difference! Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections. We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply. Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action's most valued community services. We're looking for someone who has: Proven experience managing teams and services A strong commitment to person-centred support and inclusion Excellent leadership and partnership-building skills Knowledge of safeguarding, risk management and Adult Social Care The ability to drive service development, manage resources and demonstrate impact. Location: Kingston upon Thames Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution Hours: 28 hours Contract: Permanent
Aug 24, 2026
Full time
Day Service Manager for Kingston Eco Op Lead a service that makes a real difference! Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections. We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply. Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action's most valued community services. We're looking for someone who has: Proven experience managing teams and services A strong commitment to person-centred support and inclusion Excellent leadership and partnership-building skills Knowledge of safeguarding, risk management and Adult Social Care The ability to drive service development, manage resources and demonstrate impact. Location: Kingston upon Thames Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution Hours: 28 hours Contract: Permanent
Project Manager - Packaging Artwork Location: Hybrid (Witham / Hemel Hempstead & Working From Home) Salary: DOE Role: Our leading client is looking for a Packaging Artwork Project Manager to support the project team in delivering a very high volume of packaging artwork changes. Manage and track artwork projects Work closely with clients and internal teams Support project delivery from briefing through implementation Coordinate multiple projects simultaneously Ensure deadlines and artwork approval processes are followed Manage and process cutter guides, preflighting checks, workflows, linking existing artwork, complete pre-artwork process Act as the primary point of contact for artwork studio queries The production team handles much of the technical artwork execution, meaning the Project Manager's role is focused on organisation, communication and project management rather than artwork creation. Requirements: Experience within packaging artwork Worked within a packaging agency, ideally working on FMCG branded and retail accounts Experience coordinating multiple projects and stakeholders Experience managing deadlines Comfortable working closely with clients and cross-functional teams People-oriented and relationship-driven A confident, clear communicator Sociable and approachable Highly organised with strong attention to detail Proactive and solutions-focused Calm under pressure and comfortable working independently Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; Project Manager / Account Manager / Creative Account Manager / Creative Project Manager / Onsite Account Manager / Onsite Project Manager / Senior Account Manager / Packaging / Print / Creative / Design / CAM / Client Delight / Client Senior Account Manager / Junior Project Manager / Junior Account Manager
Aug 24, 2026
Full time
Project Manager - Packaging Artwork Location: Hybrid (Witham / Hemel Hempstead & Working From Home) Salary: DOE Role: Our leading client is looking for a Packaging Artwork Project Manager to support the project team in delivering a very high volume of packaging artwork changes. Manage and track artwork projects Work closely with clients and internal teams Support project delivery from briefing through implementation Coordinate multiple projects simultaneously Ensure deadlines and artwork approval processes are followed Manage and process cutter guides, preflighting checks, workflows, linking existing artwork, complete pre-artwork process Act as the primary point of contact for artwork studio queries The production team handles much of the technical artwork execution, meaning the Project Manager's role is focused on organisation, communication and project management rather than artwork creation. Requirements: Experience within packaging artwork Worked within a packaging agency, ideally working on FMCG branded and retail accounts Experience coordinating multiple projects and stakeholders Experience managing deadlines Comfortable working closely with clients and cross-functional teams People-oriented and relationship-driven A confident, clear communicator Sociable and approachable Highly organised with strong attention to detail Proactive and solutions-focused Calm under pressure and comfortable working independently Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; Project Manager / Account Manager / Creative Account Manager / Creative Project Manager / Onsite Account Manager / Onsite Project Manager / Senior Account Manager / Packaging / Print / Creative / Design / CAM / Client Delight / Client Senior Account Manager / Junior Project Manager / Junior Account Manager
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
This is a functional management job in an establishment. Summary The job holder has full accountability for leading the delivery of an efficient and effective Corporate Service Function. The scope of this role is to provide Business Assurance to the Governing Governor. This includes Business Planning, identifying, implementing and supporting the achievement of business objectives.As a member of the Senior Management Team (SMT), the job holder will contribute and implement their Function's objectives as defined in the establishment's Business Plan. This is either an operational or non-operational, rotational job with line management responsibilities. If operational, please see technical requirements. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Accountable for the management of the Corporate Services Function and all staff within this area, including the Business and People Hubs.This function will include activities within the following areas: Establishment Business Delivery & Planning This role will work strategically and effectively with HMPPS professional partners who will provide specialist support for the post holder to achieve establishment deadlines where required. There is no expectation for the post holder to hold specialist knowledge or qualification in relation to key areas which will include (but not be limited to) HR, Finance, National Contracts, Health, Safety & Fire, Litigation, Legal matters and this work will receive the necessary professional support. Establishment Business Delivery & Planning Accountable for the development and completion of the establishment's Service Delivery Requirements and the co-ordination and update of establishment development objectives in accordance with HMPPS Commissioning intentions. Responsible for ensuring information and outcomes on Service Delivery Requirements are collected and accountable for ensuring Business and Performance information is available to inform the Governor within agreed deadlines. Accountable for the accurate reporting of all establishment Performance data including Hub sign off and data validation. Accountable for the completion of the Compliance return which incorporates the Statement of Internal Financial Control with specialist support from the Finance Business Partner. Accountable for the annual production of the Establishment Delivery Strategy. Accountable for ensuring that logistical and practical arrangements are in place to support partnership activity within the establishment and support the work of individuals/teams linked to national contract management. Responsible for the management of budgets devolved by the Governing Governor to the Corporate Services function and be the Chief Approver for procurement within the establishment where exceptional expenditure is required. Responsible for supporting the Governing Governor by acting as the single point of contact (SPOC) for information on all partnership working with external service providers and stakeholders including performance management information and contract management oversight of local projects. Responsible for supporting the Governing Governor by developing and delivering a performance framework which allows the Governor oversight of a range of partnership commissioning including local contract arrangements. Responsible for supporting the Governing Governor to develop strategy and policy compatible with national strategy and policy to effectively support a strategic understanding of national and local contracts and to sustain and increase partnership activity. To act as the Health Safety and Fire Sponsor. To act as the Litigation Sponsor. Resource Management & Change Management Accountable for the strategic oversight and management of the establishment's staffing resource, including all Workforce Planning activities. Responsible for ensuring the establishment's effective and efficient use of staffing resources including planning and co-ordination and stakeholder engagement activities to ensure adherence to national standard operating procedures. Accountable for ensuring that the establishment's adheres to National Attendance Monitoring Processes. Accountable for developing and delivering effective Staff Engagement and Communication strategies for the establishment with specialist support from the HRBP team. Accountable for co-ordination and delivery of the establishment Staff training plan including the completion of the annual Self-Assessment Review (SAR) document. To act as the Local Implementation Manager for Business Change and to act as SPOC in relation to local contracting arrangements when directed by the Governor to meet specific Business Change requirements when required. To ensure effective partnership working is developed and in place with internal and regional HMPPS specialised partners such as HRBP and FBP. Audit & Assurance Accountable for the establishment's adherence to the National Assurance Process. Accountable for the establishment's Audit and Assurance activities including liaison with Regional Assurance Managers and Programme Information and Analysis Group (PIAG). Accountable for adherence to Governance & Operational (G&O) audit outcomes including Financial controls, Information Assurance, Performance data quality and the Assurance framework. Accountable for the timely reporting and understanding of all the establishment SDRs and assurance reporting including local Data Validation are embedded within the establishment management structures. Accountable for ensuring that robust audit control mechanisms are in place to ensure quality and integrity of internal audit outcomes. Accountable for the development and monitoring of the Establishment Delivery Plan. Accountable for monitoring the assurance and compliance of the establishment to local and national policies linked with the function, and providing assurance to the Governor of the position of mandatory outcomes. Accountable for local asset management. To act as the designated lead for assurance and quality visits from HMIP, MQPL, G&O. Other Duties Act as the Governor's representative by chairing adjudications and taking charge of day-to-day establishment operations as Duty Governor (operational only). Promote Prison Service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing re-offending agendas. Review open Assessment Care in Custody Teamwork (ACCT) as and when required in line with audit baselines. Manage Prisoners' Complaints Process within the Function. Responsible for ensuring all litigation claims relevant to the area have been dealt with in accordance with policy. Oversee the compilation and regular progress reporting of performance improvement programmes. Attend relevant boards/meetings and actively contribute either as chair or team member. Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance. Contribute to the preparation of the establishment contingency and emergency plans and ensure implementation when required. Produce relevant reports as required and ensure that the response to all correspondence are within agreed timescales. Carry out investigations and administration in relation to incidents of potential discrimination and report on findings. Deliver and implement projects as directed by the Governor. Provide leadership and management of the Function. Will have the skills to apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals. Provides leadership and direction for managers and staff within their defined work area through Briefings, building formal and informal relationships and effective communication. Behaviours Communicating and Influencing Managing a Quality Service Changing and Improving Technical Requirements Job holders must complete specific training in their specialism once they take up post. If Operational Must be successfully accredited by passing the Head of Function Assessment Centre (HFAC), or prior to 2016 be accredited as an Operational Manager (or in post as a G5 prior to 1999). Where HFAC accreditation was gained from 2018, the Incident Management Silver Command (IMSC) assessment must also be passed to be eligible for operational Head of Function roles. Successful completion of the workbook. When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People. Hours of Work (Unsocial Hours) Allowances 37 hour week Required Hours Allowance This role requires regularly working unpredictable and unsocial hours and to be on call to attend their place of work at any time. A 17% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends and Bank/ Public holidays. . click apply for full job details
Aug 24, 2026
Full time
This is a functional management job in an establishment. Summary The job holder has full accountability for leading the delivery of an efficient and effective Corporate Service Function. The scope of this role is to provide Business Assurance to the Governing Governor. This includes Business Planning, identifying, implementing and supporting the achievement of business objectives.As a member of the Senior Management Team (SMT), the job holder will contribute and implement their Function's objectives as defined in the establishment's Business Plan. This is either an operational or non-operational, rotational job with line management responsibilities. If operational, please see technical requirements. Responsibilities, Activities and Duties The job holder will be required to carry out the following responsibilities, activities and duties: Accountable for the management of the Corporate Services Function and all staff within this area, including the Business and People Hubs.This function will include activities within the following areas: Establishment Business Delivery & Planning This role will work strategically and effectively with HMPPS professional partners who will provide specialist support for the post holder to achieve establishment deadlines where required. There is no expectation for the post holder to hold specialist knowledge or qualification in relation to key areas which will include (but not be limited to) HR, Finance, National Contracts, Health, Safety & Fire, Litigation, Legal matters and this work will receive the necessary professional support. Establishment Business Delivery & Planning Accountable for the development and completion of the establishment's Service Delivery Requirements and the co-ordination and update of establishment development objectives in accordance with HMPPS Commissioning intentions. Responsible for ensuring information and outcomes on Service Delivery Requirements are collected and accountable for ensuring Business and Performance information is available to inform the Governor within agreed deadlines. Accountable for the accurate reporting of all establishment Performance data including Hub sign off and data validation. Accountable for the completion of the Compliance return which incorporates the Statement of Internal Financial Control with specialist support from the Finance Business Partner. Accountable for the annual production of the Establishment Delivery Strategy. Accountable for ensuring that logistical and practical arrangements are in place to support partnership activity within the establishment and support the work of individuals/teams linked to national contract management. Responsible for the management of budgets devolved by the Governing Governor to the Corporate Services function and be the Chief Approver for procurement within the establishment where exceptional expenditure is required. Responsible for supporting the Governing Governor by acting as the single point of contact (SPOC) for information on all partnership working with external service providers and stakeholders including performance management information and contract management oversight of local projects. Responsible for supporting the Governing Governor by developing and delivering a performance framework which allows the Governor oversight of a range of partnership commissioning including local contract arrangements. Responsible for supporting the Governing Governor to develop strategy and policy compatible with national strategy and policy to effectively support a strategic understanding of national and local contracts and to sustain and increase partnership activity. To act as the Health Safety and Fire Sponsor. To act as the Litigation Sponsor. Resource Management & Change Management Accountable for the strategic oversight and management of the establishment's staffing resource, including all Workforce Planning activities. Responsible for ensuring the establishment's effective and efficient use of staffing resources including planning and co-ordination and stakeholder engagement activities to ensure adherence to national standard operating procedures. Accountable for ensuring that the establishment's adheres to National Attendance Monitoring Processes. Accountable for developing and delivering effective Staff Engagement and Communication strategies for the establishment with specialist support from the HRBP team. Accountable for co-ordination and delivery of the establishment Staff training plan including the completion of the annual Self-Assessment Review (SAR) document. To act as the Local Implementation Manager for Business Change and to act as SPOC in relation to local contracting arrangements when directed by the Governor to meet specific Business Change requirements when required. To ensure effective partnership working is developed and in place with internal and regional HMPPS specialised partners such as HRBP and FBP. Audit & Assurance Accountable for the establishment's adherence to the National Assurance Process. Accountable for the establishment's Audit and Assurance activities including liaison with Regional Assurance Managers and Programme Information and Analysis Group (PIAG). Accountable for adherence to Governance & Operational (G&O) audit outcomes including Financial controls, Information Assurance, Performance data quality and the Assurance framework. Accountable for the timely reporting and understanding of all the establishment SDRs and assurance reporting including local Data Validation are embedded within the establishment management structures. Accountable for ensuring that robust audit control mechanisms are in place to ensure quality and integrity of internal audit outcomes. Accountable for the development and monitoring of the Establishment Delivery Plan. Accountable for monitoring the assurance and compliance of the establishment to local and national policies linked with the function, and providing assurance to the Governor of the position of mandatory outcomes. Accountable for local asset management. To act as the designated lead for assurance and quality visits from HMIP, MQPL, G&O. Other Duties Act as the Governor's representative by chairing adjudications and taking charge of day-to-day establishment operations as Duty Governor (operational only). Promote Prison Service policy in all activities and behaviours e.g. promote diversity, decency, safety and reducing re-offending agendas. Review open Assessment Care in Custody Teamwork (ACCT) as and when required in line with audit baselines. Manage Prisoners' Complaints Process within the Function. Responsible for ensuring all litigation claims relevant to the area have been dealt with in accordance with policy. Oversee the compilation and regular progress reporting of performance improvement programmes. Attend relevant boards/meetings and actively contribute either as chair or team member. Responsible for ensuring the defined work areas and associated activities comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance. Contribute to the preparation of the establishment contingency and emergency plans and ensure implementation when required. Produce relevant reports as required and ensure that the response to all correspondence are within agreed timescales. Carry out investigations and administration in relation to incidents of potential discrimination and report on findings. Deliver and implement projects as directed by the Governor. Provide leadership and management of the Function. Will have the skills to apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as Attendance Management, Disciplinary Investigations, Performance Management and Staff Appraisals. Provides leadership and direction for managers and staff within their defined work area through Briefings, building formal and informal relationships and effective communication. Behaviours Communicating and Influencing Managing a Quality Service Changing and Improving Technical Requirements Job holders must complete specific training in their specialism once they take up post. If Operational Must be successfully accredited by passing the Head of Function Assessment Centre (HFAC), or prior to 2016 be accredited as an Operational Manager (or in post as a G5 prior to 1999). Where HFAC accreditation was gained from 2018, the Incident Management Silver Command (IMSC) assessment must also be passed to be eligible for operational Head of Function roles. Successful completion of the workbook. When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People. Hours of Work (Unsocial Hours) Allowances 37 hour week Required Hours Allowance This role requires regularly working unpredictable and unsocial hours and to be on call to attend their place of work at any time. A 17% payment will be paid in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends and Bank/ Public holidays. . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details
Senior SubContracts Manager Location: Chiswick Overview: Currently recruiting for a Senior Sub Contracts Manager to join their project delivery team in Chiswick. The role will lead the overall subcontracting strategy and execution for the project, with responsibility for shaping, procuring, awarding, and managing the project's major construction and supporting service subcontracts. This is a senior project leadership role requiring strong commercial judgement, market engagement capability, contract strategy development, and close integration with project delivery, construction, procurement, legal, and client stakeholders. Responsibilities: Role purpose The role is responsible for establishing and leading a subcontracting approach that: Supports safe and successful project delivery Aligns with project schedule, execution strategy, and commercial objectives Secures capable subcontractors across major work packages Balances risk appropriately across the supply chain Creates competitive tension while retaining flexibility for selective sole-source or early contractor involvement where justified Ensures robust governance, compliance, and post-award contract administration Key responsibilities Subcontracting strategy and packaging Lead development and implementation of the subcontracting strategy for the project. Define subcontract packaging philosophy in alignment with construction strategy, AWP, schedule, and market capacity. Recommend optimal contract size, scope split, and contracting models to suit project needs and contractor capability. Ensure subcontracting strategy supports execution certainty, cost and schedule performance, and risk mitigation. Market engagement and sourcing Lead early market engagement with key subcontractors and construction service providers. Develop bidder and contractor longlists/shortlists for major and minor work scopes. Assess market appetite, resource availability, competitiveness, and delivery capability in the UK construction environment. Shape sourcing strategies for critical packages, including competitive tendering, selective tendering, single-source, and ECI approaches where justified. Prequalification and tendering Oversee subcontractor prequalification and due diligence processes. Direct preparation of package-specific tender strategies, invitation-to-tender documentation, tender evaluation criteria, and award recommendations. Ensure technical, commercial, financial, HSE, and execution considerations are fully integrated into bid evaluation. Lead or govern negotiations with preferred subcontractors. Commercial model and contract form selection Recommend appropriate commercial models for each package, including: lump sum measurable target cost reimbursable Ensure contract forms and commercial structures are aligned with scope maturity, risk profile, market conditions, and delivery objectives. Develop contractual approaches that are bankable, practical, and attractive to the market while preserving required risk protections and flowdowns. Contract formation and governance Lead preparation, alignment, negotiation, and execution of bespoke subcontract documentation. Ensure key head contract obligations and project-specific requirements are appropriately flowed down. Maintain full compliance with governance, delegation of authority, ethical sourcing, confidentiality, and applicable company/client procedures. Support governance approvals and recommendation-for-award processes. Post-award contract management leadership Establish the contract management framework for awarded subcontracts. Oversee subcontract performance monitoring, KPI development, reporting, and contractor governance. Drive robust administration of change, claims, notices, disputes, and commercial close out. Ensure early identification and management of commercial, delivery, and interface risks. Stakeholder integration Work closely with project management, construction, engineering, procurement, legal, HSSE, project controls, and client teams. Interface with strategic suppliers and major package stakeholders where broader contractual arrangements or bridging mechanisms are required. Provide clear recommendations to project leadership on subcontracting risk, market strategy, award decisions, and commercial exposures. Qualifications: Strong experience leading subcontract strategy and execution on major EPC/EPCm or construction projects Proven success in market engagement, bid strategy, negotiation, and subcontract award Deep knowledge of UK construction contracting practices and market behaviours Strong grasp of commercial models, contract risk allocation, and subcontract administration Ability to influence senior stakeholders and operate at project leadership level Practical experience managing post-award performance, change, and claims environments A collaborative leadership style with strong delivery focus and commercial discipline What's on Offer 12 moth contract PAYE only The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.
Aug 24, 2026
Full time
Senior SubContracts Manager Location: Chiswick Overview: Currently recruiting for a Senior Sub Contracts Manager to join their project delivery team in Chiswick. The role will lead the overall subcontracting strategy and execution for the project, with responsibility for shaping, procuring, awarding, and managing the project's major construction and supporting service subcontracts. This is a senior project leadership role requiring strong commercial judgement, market engagement capability, contract strategy development, and close integration with project delivery, construction, procurement, legal, and client stakeholders. Responsibilities: Role purpose The role is responsible for establishing and leading a subcontracting approach that: Supports safe and successful project delivery Aligns with project schedule, execution strategy, and commercial objectives Secures capable subcontractors across major work packages Balances risk appropriately across the supply chain Creates competitive tension while retaining flexibility for selective sole-source or early contractor involvement where justified Ensures robust governance, compliance, and post-award contract administration Key responsibilities Subcontracting strategy and packaging Lead development and implementation of the subcontracting strategy for the project. Define subcontract packaging philosophy in alignment with construction strategy, AWP, schedule, and market capacity. Recommend optimal contract size, scope split, and contracting models to suit project needs and contractor capability. Ensure subcontracting strategy supports execution certainty, cost and schedule performance, and risk mitigation. Market engagement and sourcing Lead early market engagement with key subcontractors and construction service providers. Develop bidder and contractor longlists/shortlists for major and minor work scopes. Assess market appetite, resource availability, competitiveness, and delivery capability in the UK construction environment. Shape sourcing strategies for critical packages, including competitive tendering, selective tendering, single-source, and ECI approaches where justified. Prequalification and tendering Oversee subcontractor prequalification and due diligence processes. Direct preparation of package-specific tender strategies, invitation-to-tender documentation, tender evaluation criteria, and award recommendations. Ensure technical, commercial, financial, HSE, and execution considerations are fully integrated into bid evaluation. Lead or govern negotiations with preferred subcontractors. Commercial model and contract form selection Recommend appropriate commercial models for each package, including: lump sum measurable target cost reimbursable Ensure contract forms and commercial structures are aligned with scope maturity, risk profile, market conditions, and delivery objectives. Develop contractual approaches that are bankable, practical, and attractive to the market while preserving required risk protections and flowdowns. Contract formation and governance Lead preparation, alignment, negotiation, and execution of bespoke subcontract documentation. Ensure key head contract obligations and project-specific requirements are appropriately flowed down. Maintain full compliance with governance, delegation of authority, ethical sourcing, confidentiality, and applicable company/client procedures. Support governance approvals and recommendation-for-award processes. Post-award contract management leadership Establish the contract management framework for awarded subcontracts. Oversee subcontract performance monitoring, KPI development, reporting, and contractor governance. Drive robust administration of change, claims, notices, disputes, and commercial close out. Ensure early identification and management of commercial, delivery, and interface risks. Stakeholder integration Work closely with project management, construction, engineering, procurement, legal, HSSE, project controls, and client teams. Interface with strategic suppliers and major package stakeholders where broader contractual arrangements or bridging mechanisms are required. Provide clear recommendations to project leadership on subcontracting risk, market strategy, award decisions, and commercial exposures. Qualifications: Strong experience leading subcontract strategy and execution on major EPC/EPCm or construction projects Proven success in market engagement, bid strategy, negotiation, and subcontract award Deep knowledge of UK construction contracting practices and market behaviours Strong grasp of commercial models, contract risk allocation, and subcontract administration Ability to influence senior stakeholders and operate at project leadership level Practical experience managing post-award performance, change, and claims environments A collaborative leadership style with strong delivery focus and commercial discipline What's on Offer 12 moth contract PAYE only The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.
