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service delivery manager
AWS
Data Center Technician, DCC Communities
AWS
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're expanding our Infrastructure Operations team and seeking Data Center Technicians. In this role, you'll: • Serve as a primary technical resolver for data center infrastructure challenges • Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware • Develop expertise in various hardware and software troubleshooting scenarios • Lead resolution of infrastructure issues and coordinate with solution teams on complex cases • Help drive continuous improvements This positions may include shift work and may require rotation between locations. Key job responsibilities SAFETY • Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO) • Diagnosing hardware and network problems followed by physical repairs • Troubleshooting events within internal Service Level Agreements (SLAs) • Performing root cause analysis of equipment failures • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) • On-call rotation reaction to off-duty emergency calls (if applicable) A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. About the team Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. Basic Qualifications - High school or equivalent diploma - Experience with computer hardware troubleshooting and repair - Experience in networking Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience in Linux and Networking protocols, or experience in Network protocols like DNS/DHCP/TCP Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Nov 02, 2026
Full time
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're expanding our Infrastructure Operations team and seeking Data Center Technicians. In this role, you'll: • Serve as a primary technical resolver for data center infrastructure challenges • Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware • Develop expertise in various hardware and software troubleshooting scenarios • Lead resolution of infrastructure issues and coordinate with solution teams on complex cases • Help drive continuous improvements This positions may include shift work and may require rotation between locations. Key job responsibilities SAFETY • Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO) • Diagnosing hardware and network problems followed by physical repairs • Troubleshooting events within internal Service Level Agreements (SLAs) • Performing root cause analysis of equipment failures • Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) • On-call rotation reaction to off-duty emergency calls (if applicable) A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. About the team Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure. Basic Qualifications - High school or equivalent diploma - Experience with computer hardware troubleshooting and repair - Experience in networking Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure - Experience in Linux and Networking protocols, or experience in Network protocols like DNS/DHCP/TCP Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sopra Steria
Network Consulting Manager
Sopra Steria Corsham, Wiltshire
Want to play a key role in a secure, internationally connected Defence network? We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery, stakeholder engagement, technical strategy and international collaboration. You'll act as a key UK representative within the CFBLNet community, helping ensure the capability continues to meet operational requirements today while supporting its future growth. Hybrid: 1 day in Corsham per week. Some International travel. Must be SC Cleared or eligible. What You'll Be Doing: As a trusted representative and strategic lead, you will: Drive stakeholder engagement across the MOD, defence industry, coalition partners, and international organisations. Represent the UK within the multinational CFBLNet community, promoting capability growth, collaboration, and operational effectiveness. Deliver high-quality reporting and updates to programme boards, project offices, and senior defence stakeholders. Act as the UK's focal point for key governance forums, change boards, and management meetings. Capture and shape future network requirements, supporting capability growth, expansion, and new operational demands. Provide strategic technical guidance for the ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What You'll Bring: Strong stakeholder management and communication skills. Experience gathering, analysing, and translating complex requirements. Background in service delivery, operations, or capability management. Ability to provide technical guidance to support growth and service evolution. Experience working with governance, policy, and operational procedures. Confident engaging with senior leaders from a variety of technical and non-technical backgrounds. You'll ideally have experience across a broad range of enterprise and defence networking technologies, including : Cisco routing, switching, and Unified Communications. Network security, firewalls, IDS/IPS technologies. SIEM and security monitoring platforms. Endpoint management and data protection solutions. Microsoft Exchange and Windows Server environments. Active Directory, SCCM and SCOM. Linux administration. WAN technologies and secure communications environments. Nexus switching, ACI, NSX and modern network architectures. Employment Type: Permanent Location: Hybrid: 1 day on site in Corshame Some International travel. Security Clearance Level: Eligible for SC Clearance. Internal Recruiter: Jane Salary: To £65K Benefits: 25 days annual leave with the choice to buy additional days,4 x life Insurance, matched contributory pension to 6%, 3% flex benefit, single private medical cover, £5400.00 car allowance. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Nov 02, 2026
Full time
Want to play a key role in a secure, internationally connected Defence network? We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery, stakeholder engagement, technical strategy and international collaboration. You'll act as a key UK representative within the CFBLNet community, helping ensure the capability continues to meet operational requirements today while supporting its future growth. Hybrid: 1 day in Corsham per week. Some International travel. Must be SC Cleared or eligible. What You'll Be Doing: As a trusted representative and strategic lead, you will: Drive stakeholder engagement across the MOD, defence industry, coalition partners, and international organisations. Represent the UK within the multinational CFBLNet community, promoting capability growth, collaboration, and operational effectiveness. Deliver high-quality reporting and updates to programme boards, project offices, and senior defence stakeholders. Act as the UK's focal point for key governance forums, change boards, and management meetings. Capture and shape future network requirements, supporting capability growth, expansion, and new operational demands. Provide strategic technical guidance for the ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What You'll Bring: Strong stakeholder management and communication skills. Experience gathering, analysing, and translating complex requirements. Background in service delivery, operations, or capability management. Ability to provide technical guidance to support growth and service evolution. Experience working with governance, policy, and operational procedures. Confident engaging with senior leaders from a variety of technical and non-technical backgrounds. You'll ideally have experience across a broad range of enterprise and defence networking technologies, including : Cisco routing, switching, and Unified Communications. Network security, firewalls, IDS/IPS technologies. SIEM and security monitoring platforms. Endpoint management and data protection solutions. Microsoft Exchange and Windows Server environments. Active Directory, SCCM and SCOM. Linux administration. WAN technologies and secure communications environments. Nexus switching, ACI, NSX and modern network architectures. Employment Type: Permanent Location: Hybrid: 1 day on site in Corshame Some International travel. Security Clearance Level: Eligible for SC Clearance. Internal Recruiter: Jane Salary: To £65K Benefits: 25 days annual leave with the choice to buy additional days,4 x life Insurance, matched contributory pension to 6%, 3% flex benefit, single private medical cover, £5400.00 car allowance. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Red Rock Consultants
Mechanical Design Engineer
Red Rock Consultants Leeds, Yorkshire
Job Type: Permanent Location: Leeds Salary: Up to £65,000 (depending on experience) Reporting to: Director About the role We are currently recruiting for an experienced Mechanical Design Engineer to join a well-established building services contractor based out of their Leeds office. With a strong portfolio of projects across commercial, industrial, hospitality, leisure and other sectors, this is an excellent opportunity to join a growing business delivering high-quality, energy-efficient building services solutions. The successful candidate will play a key role in the design and delivery of mechanical building services projects, working closely with multidisciplinary teams to develop innovative, practical and sustainable engineering solutions. This position offers the opportunity to take ownership of projects from initial concept through to detailed design and delivery, with a competitive salary of up to £65,000 available depending on experience. Key Responsibilities Design and develop mechanical building services systems, including heating, ventilation, air conditioning (HVAC), domestic water services and associated plant installations. Produce detailed mechanical design calculations, specifications, technical reports and design drawings. Use industry-standard design software and tools to develop coordinated engineering solutions. Collaborate with electrical engineers, architects, consultants, contractors and other project stakeholders to ensure effective design integration. Undertake site surveys and assess existing building services installations to inform design proposals. Ensure all designs comply with relevant British Standards, Building Regulations, industry guidelines and health and safety requirements. Support projects throughout the full design lifecycle, from concept and feasibility through to detailed design, installation and commissioning. Review technical submissions, equipment specifications and subcontractor proposals to ensure compliance with project requirements. Identify opportunities to improve energy efficiency, sustainability and overall building performance. Provide technical support to project managers, site teams and clients, resolving design issues as they arise. Monitor project progress against agreed timescales, budgets and quality standards. Maintain accurate design documentation and ensure all deliverables are completed to the required standard. About You Proven experience in a Mechanical Design Engineer role within the building services industry. A strong technical understanding of mechanical building services systems, particularly HVAC and associated installations. Experience producing mechanical design calculations, drawings, specifications and technical documentation. Proficiency in relevant design software, such as AutoCAD, Revit MEP and mechanical calculation tools. Good knowledge of relevant industry standards, regulations and energy efficiency requirements. Excellent communication, organisational and problem-solving skills. The ability to work independently and collaboratively within multidisciplinary project teams. A relevant degree or HNC/HND in Mechanical Engineering, Building Services Engineering or a similar discipline is desirable. If you're interested in this role, please apply directly for this role or send your updated CV to me and we can then schedule in a confidential chat to discuss further.
Nov 02, 2026
Full time
Job Type: Permanent Location: Leeds Salary: Up to £65,000 (depending on experience) Reporting to: Director About the role We are currently recruiting for an experienced Mechanical Design Engineer to join a well-established building services contractor based out of their Leeds office. With a strong portfolio of projects across commercial, industrial, hospitality, leisure and other sectors, this is an excellent opportunity to join a growing business delivering high-quality, energy-efficient building services solutions. The successful candidate will play a key role in the design and delivery of mechanical building services projects, working closely with multidisciplinary teams to develop innovative, practical and sustainable engineering solutions. This position offers the opportunity to take ownership of projects from initial concept through to detailed design and delivery, with a competitive salary of up to £65,000 available depending on experience. Key Responsibilities Design and develop mechanical building services systems, including heating, ventilation, air conditioning (HVAC), domestic water services and associated plant installations. Produce detailed mechanical design calculations, specifications, technical reports and design drawings. Use industry-standard design software and tools to develop coordinated engineering solutions. Collaborate with electrical engineers, architects, consultants, contractors and other project stakeholders to ensure effective design integration. Undertake site surveys and assess existing building services installations to inform design proposals. Ensure all designs comply with relevant British Standards, Building Regulations, industry guidelines and health and safety requirements. Support projects throughout the full design lifecycle, from concept and feasibility through to detailed design, installation and commissioning. Review technical submissions, equipment specifications and subcontractor proposals to ensure compliance with project requirements. Identify opportunities to improve energy efficiency, sustainability and overall building performance. Provide technical support to project managers, site teams and clients, resolving design issues as they arise. Monitor project progress against agreed timescales, budgets and quality standards. Maintain accurate design documentation and ensure all deliverables are completed to the required standard. About You Proven experience in a Mechanical Design Engineer role within the building services industry. A strong technical understanding of mechanical building services systems, particularly HVAC and associated installations. Experience producing mechanical design calculations, drawings, specifications and technical documentation. Proficiency in relevant design software, such as AutoCAD, Revit MEP and mechanical calculation tools. Good knowledge of relevant industry standards, regulations and energy efficiency requirements. Excellent communication, organisational and problem-solving skills. The ability to work independently and collaboratively within multidisciplinary project teams. A relevant degree or HNC/HND in Mechanical Engineering, Building Services Engineering or a similar discipline is desirable. If you're interested in this role, please apply directly for this role or send your updated CV to me and we can then schedule in a confidential chat to discuss further.
CGI
iOS Developer
CGI
iOS Developer Position Description At CGI, we create digital solutions that transform how organisations connect with their users and customers. We're looking for iOS Developers to join our growing mobile engineering team, helping to deliver high-quality, scalable applications that provide seamless and engaging user experiences. You'll work on innovative mobile solutions alongside talented designers, engineers, and product specialists in a collaborative Agile environment where your ideas, creativity, and technical expertise will directly influence delivery outcomes. This is an exciting opportunity to contribute to modern mobile applications while developing your skills within a supportive team that values continuous improvement, ownership, and innovation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position with 1 day per week required on-site in Glasgow if you are based locally, if not then this expectation is 1 day a month. Your future duties and responsibilities In this role, you will design, develop, and maintain high-quality iOS applications that deliver exceptional user experiences. Working closely with product managers, designers, backend developers, and QA engineers, you'll contribute to the full software development lifecycle, helping to build modern mobile solutions that are scalable, secure, and performant. You'll play an active role within Agile delivery teams, contributing ideas, driving technical improvements, and supporting continuous enhancement of mobile applications. CGI will provide an environment where you can expand your technical expertise, collaborate with experienced professionals, and contribute to impactful digital products used by a wide range of users. Key responsibilities: • Develop native iOS applications using Swift and/or Objective-C • Deliver intuitive, responsive, and user-focused mobile interfaces • Optimise RESTful APIs and third-party services • Write clean, scalable, and efficient code following best practices • Review code quality through peer reviews and testing practices • Resolve application issues, bugs, and performance bottlenecks • Enhance existing mobile applications through continuous improvement • Collaborate within Agile ceremonies and cross-functional teams • Innovate using the latest iOS frameworks, tools, and technologies Required qualifications to be successful in this role To succeed in this role, you should have experience developing native iOS applications within Agile environments and a strong understanding of mobile development best practices. You'll be passionate about creating high-quality user experiences, writing clean and maintainable code, and collaborating effectively within cross-functional teams. Essential qualifications and experience: • Commercial experience developing native iOS applications • Strong proficiency in Swift and/or Objective-C • Experience integrating RESTful APIs and third-party libraries • Understanding of mobile UI/UX principles and responsive design • Experience with Agile software development methodologies • Strong debugging, troubleshooting, and performance optimisation skills • Knowledge of unit testing and automated testing approaches • Ability to collaborate effectively with technical and non-technical stakeholders • Familiarity with version control tools such as Git • Passion for continuous learning and staying current with iOS technologies Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Nov 02, 2026
Full time
iOS Developer Position Description At CGI, we create digital solutions that transform how organisations connect with their users and customers. We're looking for iOS Developers to join our growing mobile engineering team, helping to deliver high-quality, scalable applications that provide seamless and engaging user experiences. You'll work on innovative mobile solutions alongside talented designers, engineers, and product specialists in a collaborative Agile environment where your ideas, creativity, and technical expertise will directly influence delivery outcomes. This is an exciting opportunity to contribute to modern mobile applications while developing your skills within a supportive team that values continuous improvement, ownership, and innovation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position with 1 day per week required on-site in Glasgow if you are based locally, if not then this expectation is 1 day a month. Your future duties and responsibilities In this role, you will design, develop, and maintain high-quality iOS applications that deliver exceptional user experiences. Working closely with product managers, designers, backend developers, and QA engineers, you'll contribute to the full software development lifecycle, helping to build modern mobile solutions that are scalable, secure, and performant. You'll play an active role within Agile delivery teams, contributing ideas, driving technical improvements, and supporting continuous enhancement of mobile applications. CGI will provide an environment where you can expand your technical expertise, collaborate with experienced professionals, and contribute to impactful digital products used by a wide range of users. Key responsibilities: • Develop native iOS applications using Swift and/or Objective-C • Deliver intuitive, responsive, and user-focused mobile interfaces • Optimise RESTful APIs and third-party services • Write clean, scalable, and efficient code following best practices • Review code quality through peer reviews and testing practices • Resolve application issues, bugs, and performance bottlenecks • Enhance existing mobile applications through continuous improvement • Collaborate within Agile ceremonies and cross-functional teams • Innovate using the latest iOS frameworks, tools, and technologies Required qualifications to be successful in this role To succeed in this role, you should have experience developing native iOS applications within Agile environments and a strong understanding of mobile development best practices. You'll be passionate about creating high-quality user experiences, writing clean and maintainable code, and collaborating effectively within cross-functional teams. Essential qualifications and experience: • Commercial experience developing native iOS applications • Strong proficiency in Swift and/or Objective-C • Experience integrating RESTful APIs and third-party libraries • Understanding of mobile UI/UX principles and responsive design • Experience with Agile software development methodologies • Strong debugging, troubleshooting, and performance optimisation skills • Knowledge of unit testing and automated testing approaches • Ability to collaborate effectively with technical and non-technical stakeholders • Familiarity with version control tools such as Git • Passion for continuous learning and staying current with iOS technologies Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Morrisons
Store Manager
Morrisons
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Nov 02, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Government Digital & Data
Senior IT Service Manager - Office for National Statistics - G7
Government Digital & Data
Location The locations for this role are Newport and Titchfield (Fareham). This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The post holder will be expected to contribute to the organisation's overall 40% office attendance, in line with business and role requirements. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Our Digital Services (DS) Directorate develops and operates much of the technology and service that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Statistical Business Register division within the Digital Services Directorate. The Statistical Business Register (SBR) is currently being developed to replace the Inter-Departmental Business Register (IDBR). The SBR will hold a comprehensive list of UK businesses and will be used as the main sampling frame for surveys of businesses carried out by ONS and other government departments. It will be made up by a collection of different products. The transition from IDBR to SBR will be delivered through a number of different transition phases. Job description In this role as a Senior IT Service Manager for the Statistical Business Register (SBR) you will be heavily involved in refining the support package following the release of SBR phase 1 into production later this year. The role will then further develop the support requirements for the subsequent phases of SBR to be released which are currently under development. The IT Service Manager will be responsible for ensuring that the support processes and procedures are owned and matured inline with the different transition phases. They will be responsible for ensuring adequate resources and capacity is available across the relevant support teams to provide a comprehensive support wrapper for SBR. This includes user support, incident and problem management as well as standard maintenance associated with Service Management. Responsibilities Lead the delivery of secure, reliable and high-performing IT services that meet business needs and organisational priorities. Provide strategic leadership to technical teams, service functions and third-party suppliers, ensuring accountability, performance and service excellence. Own and govern IT Service Management processes, including incident, request, change, release, asset and configuration management. Establish, manage and report on SLAs, OLAs and KPIs, using performance data and management information to drive improvements. Act as a senior escalation point for major incidents and service issues, ensuring timely resolution and minimal disruption to live services. Build and maintain strong relationships with stakeholders Build and maintain strong relationships with stakeholders, delivery teams and suppliers to ensure services remain aligned with organisational requirements. Manage day-to-day service delivery while balancing operational performance, risk, service improvement and project delivery activities. Drive continual service improvement through automation, data analysis, user feedback, best practice sharing and effective governance and compliance. Manage service risk, resilience and performance, acting as a senior escalation point for major incidents while ensuring robust reporting, compliance and informed decision-making. Person specification Essential Criteria: Strategic Leadership, Stakeholder Relationship Management - A strong and proactive leader with broad technical understanding, capable of leading multi-disciplinary teams, driving continuous improvement, and developing team capability and performance. They will provide strategic leadership and clear direction across IT service functions, developing service strategies, driving organisational change, and ensuring services align with business objectives. They will build, manage, and influence relationships across organisational boundaries, including senior stakeholders and 3rd party suppliers, acting as a senior escalation point, shaping engagement strategies, and fostering effective collaboration to achieve successful business and service outcomes. User Focus - demonstrate a real drive and passion for excellent user experience, employee enablement and continuous improvement by leading service excellence and user-focused delivery, applying insight into evolving user needs, selecting effective tools and methods, and ensuring high-quality services are delivered across multiple channels. Business Analysis - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. They will use data, analytics and business insight to inform decisions, monitor service performance, evaluate risks, identify trends, and drive improvements that enhance business outcomes. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. They will also own service risks, issues and continuous improvement activities, implementing mitigations, improving resilience, and proactively identifying opportunities to optimise services. Apply a strategic view across the wider service landscape, balancing operational delivery with long-term service development, team performance, governance requirements, and organisational priorities.
Nov 02, 2026
Full time
Location The locations for this role are Newport and Titchfield (Fareham). This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The post holder will be expected to contribute to the organisation's overall 40% office attendance, in line with business and role requirements. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Our Digital Services (DS) Directorate develops and operates much of the technology and service that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Statistical Business Register division within the Digital Services Directorate. The Statistical Business Register (SBR) is currently being developed to replace the Inter-Departmental Business Register (IDBR). The SBR will hold a comprehensive list of UK businesses and will be used as the main sampling frame for surveys of businesses carried out by ONS and other government departments. It will be made up by a collection of different products. The transition from IDBR to SBR will be delivered through a number of different transition phases. Job description In this role as a Senior IT Service Manager for the Statistical Business Register (SBR) you will be heavily involved in refining the support package following the release of SBR phase 1 into production later this year. The role will then further develop the support requirements for the subsequent phases of SBR to be released which are currently under development. The IT Service Manager will be responsible for ensuring that the support processes and procedures are owned and matured inline with the different transition phases. They will be responsible for ensuring adequate resources and capacity is available across the relevant support teams to provide a comprehensive support wrapper for SBR. This includes user support, incident and problem management as well as standard maintenance associated with Service Management. Responsibilities Lead the delivery of secure, reliable and high-performing IT services that meet business needs and organisational priorities. Provide strategic leadership to technical teams, service functions and third-party suppliers, ensuring accountability, performance and service excellence. Own and govern IT Service Management processes, including incident, request, change, release, asset and configuration management. Establish, manage and report on SLAs, OLAs and KPIs, using performance data and management information to drive improvements. Act as a senior escalation point for major incidents and service issues, ensuring timely resolution and minimal disruption to live services. Build and maintain strong relationships with stakeholders Build and maintain strong relationships with stakeholders, delivery teams and suppliers to ensure services remain aligned with organisational requirements. Manage day-to-day service delivery while balancing operational performance, risk, service improvement and project delivery activities. Drive continual service improvement through automation, data analysis, user feedback, best practice sharing and effective governance and compliance. Manage service risk, resilience and performance, acting as a senior escalation point for major incidents while ensuring robust reporting, compliance and informed decision-making. Person specification Essential Criteria: Strategic Leadership, Stakeholder Relationship Management - A strong and proactive leader with broad technical understanding, capable of leading multi-disciplinary teams, driving continuous improvement, and developing team capability and performance. They will provide strategic leadership and clear direction across IT service functions, developing service strategies, driving organisational change, and ensuring services align with business objectives. They will build, manage, and influence relationships across organisational boundaries, including senior stakeholders and 3rd party suppliers, acting as a senior escalation point, shaping engagement strategies, and fostering effective collaboration to achieve successful business and service outcomes. User Focus - demonstrate a real drive and passion for excellent user experience, employee enablement and continuous improvement by leading service excellence and user-focused delivery, applying insight into evolving user needs, selecting effective tools and methods, and ensuring high-quality services are delivered across multiple channels. Business Analysis - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. They will use data, analytics and business insight to inform decisions, monitor service performance, evaluate risks, identify trends, and drive improvements that enhance business outcomes. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. They will also own service risks, issues and continuous improvement activities, implementing mitigations, improving resilience, and proactively identifying opportunities to optimise services. Apply a strategic view across the wider service landscape, balancing operational delivery with long-term service development, team performance, governance requirements, and organisational priorities.
Government Digital & Data
Data Governance Lead - Government Digital Service - G7
Government Digital & Data
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes andprocuringfor growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. The Data Governance Team, as part of the GDS Product, Strategy, Planning and Performance directorate, provides specialist expertise and leadership across the Government Digital Service. GDS has specialist data protection requirements and needs extensive data governance controls to be designed and incorporated into product development. Strong privacy controls designed and built from the outset maintain users' confidence in the digital services delivered by GDS. The Data Governance team has an excellent track record for their enabling and pragmatic attitudes to support delivery teams in achieving GDS's strategic objectives at a fast pace whilst balancing robust data protection compliance. The postholder will lead on delivering data protection excellence across GDS products such as the GOV.UK web platform, App, GOV.UK One Login, data analytics and GOV.UK Chat. Job description As a Data Governance Lead (Data Protection), you will: Leadership: line manage and play an active role in the Data Governance leadership team Data protection compliance: design and implement privacy and data protection controls for the products and processes GDS creates, including the delivery of Data Protection Impact Assessments to ensure the GDS Product Group complies with data protection law by delivering flexible and pragmatic governance practices that enable delivery at pace Privacy by design and risk management: lead and deliver high quality Data Protection Impact Assessments (DPIAs), Privacy Notices and Records of Processing Activities for new projects at pace Training and awareness: oversee training to ensure GDS staff understand data protection obligations and best practices, fostering a culture of data privacy at all levels Excellent communication and relationship management: work closely with GDS colleagues to build trust. Deliver high quality written and verbal briefings to all levels, including delivery managers and senior management. Explain technical detail to non technical staff External stakeholder engagement: work closely with external stakeholders such as the Information Commissioner's Office (ICO) and privacy groups to ensure compliance and address queries Support the deputy head and head of data governance: provide proactive support to the heads to manage and lead on compliance, identify risks, the development of data governance strategies and deliver strategic objectives Workload management and prioritisation: prioritise your time effectively to manage a high volume, fast paced and frequently evolving workload. Manage workloads to ensure that priorities align with strategic and team objectives and that deadlines are met Cutting edge technologies: provide expert advice and direction on complex and novel forms of processing, especially on AI. Balance legal requirements against the need to deliver innovative solutions to benefit the public, supporting timely delivery of demanding GDS targets Person specification We're interested in people who: have data protection & privacy qualifications - holding a relevant privacy qualification such as IAPP (CIPP/E, CIPM) or BCS (ISEB), or have relevant experience demonstrable experience of leading data protection teams to enable the organisation to achieve its strategic objectives, underpinned by a positive, proactive leadership approach with a commitment to collaboration and governance experience at delivering at pace, meeting challenging and changing operational and legal deadlines strong communication, presentation and interpersonal skills to build effective working relationships in a flexible and fast-changing environment a good understanding of new and emerging technologies and the opportunities they provide to improve the delivery of public services in the UK, including AI experience of risk management and the ability to balance risks against operational, technical and commercial requirements
Nov 02, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes andprocuringfor growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. The Data Governance Team, as part of the GDS Product, Strategy, Planning and Performance directorate, provides specialist expertise and leadership across the Government Digital Service. GDS has specialist data protection requirements and needs extensive data governance controls to be designed and incorporated into product development. Strong privacy controls designed and built from the outset maintain users' confidence in the digital services delivered by GDS. The Data Governance team has an excellent track record for their enabling and pragmatic attitudes to support delivery teams in achieving GDS's strategic objectives at a fast pace whilst balancing robust data protection compliance. The postholder will lead on delivering data protection excellence across GDS products such as the GOV.UK web platform, App, GOV.UK One Login, data analytics and GOV.UK Chat. Job description As a Data Governance Lead (Data Protection), you will: Leadership: line manage and play an active role in the Data Governance leadership team Data protection compliance: design and implement privacy and data protection controls for the products and processes GDS creates, including the delivery of Data Protection Impact Assessments to ensure the GDS Product Group complies with data protection law by delivering flexible and pragmatic governance practices that enable delivery at pace Privacy by design and risk management: lead and deliver high quality Data Protection Impact Assessments (DPIAs), Privacy Notices and Records of Processing Activities for new projects at pace Training and awareness: oversee training to ensure GDS staff understand data protection obligations and best practices, fostering a culture of data privacy at all levels Excellent communication and relationship management: work closely with GDS colleagues to build trust. Deliver high quality written and verbal briefings to all levels, including delivery managers and senior management. Explain technical detail to non technical staff External stakeholder engagement: work closely with external stakeholders such as the Information Commissioner's Office (ICO) and privacy groups to ensure compliance and address queries Support the deputy head and head of data governance: provide proactive support to the heads to manage and lead on compliance, identify risks, the development of data governance strategies and deliver strategic objectives Workload management and prioritisation: prioritise your time effectively to manage a high volume, fast paced and frequently evolving workload. Manage workloads to ensure that priorities align with strategic and team objectives and that deadlines are met Cutting edge technologies: provide expert advice and direction on complex and novel forms of processing, especially on AI. Balance legal requirements against the need to deliver innovative solutions to benefit the public, supporting timely delivery of demanding GDS targets Person specification We're interested in people who: have data protection & privacy qualifications - holding a relevant privacy qualification such as IAPP (CIPP/E, CIPM) or BCS (ISEB), or have relevant experience demonstrable experience of leading data protection teams to enable the organisation to achieve its strategic objectives, underpinned by a positive, proactive leadership approach with a commitment to collaboration and governance experience at delivering at pace, meeting challenging and changing operational and legal deadlines strong communication, presentation and interpersonal skills to build effective working relationships in a flexible and fast-changing environment a good understanding of new and emerging technologies and the opportunities they provide to improve the delivery of public services in the UK, including AI experience of risk management and the ability to balance risks against operational, technical and commercial requirements
Government Digital & Data
Lead Infrastructure Engineer - HM Land Registry - SEO
Government Digital & Data Plymouth, Devon
Location Plymouth, South West England, PL6 5WS About the job Job summary HM Land Registry (HMLR) is looking for a Lead Infrastructure Engineer to provide technical leadership across our Security Cluster, helping to protect and strengthen the critical technology services that support one of the UK's largest digital transformation programmes. Working within the IT Operations Practice in our Transformation and Technology directorate, you will play a key role in shaping and developing security capabilities across our on-premise and cloud-based environments. You will work closely with engineers, architects, service managers and technical leaders to ensure our infrastructure remains secure, resilient and aligned with organisational priorities. This is an exciting opportunity to influence the future direction of cyber security engineering at HMLR, whilst supporting the development of technical teams and driving innovation across our technology landscape. Job description The IT Operations Practice is responsible for the performance, availability and delivery of the technical infrastructure that underpins HM Land Registry's services. The Practice is made up of specialist technical teams that support, monitor and operate a wide range of technology solutions across the organisation. As a Lead Infrastructure Engineer, you will provide technical leadership for the Security Cluster, working alongside Lead Infrastructure Engineers, Principal Infrastructure Engineers, Technical Leads, Architects and Service Managers. You will help shape security engineering, assessment and assurance activities, ensuring effective controls are in place to protect HMLR's systems, services and data. You will act as a technical authority in cyber security, providing expert guidance across operational services, change initiatives and strategic programmes. Alongside supporting day-to-day operational security activities, you will lead on technical improvements, champion industry best practice and help develop the next generation of security engineering capability within HMLR. This role offers the opportunity to influence both technical direction and people development, ensuring our teams have the skills, tools and leadership needed to meet current and future challenges. Main Duties As a Lead Infrastructure Engineer, you will: Act as a subject matter expert in cyber security, providing technical leadership and accountability for the design, implementation and management of security controls. Support the management and operation of security controls across HMLR's technology estate, including both on-premise and cloud-hosted services. Lead the development and enhancement of cyber security controls, assessment methodologies and incident management capabilities. Provide technical leadership across business-as-usual operations and change programmes, supporting informed decision-making and delivery of secure solutions. Work collaboratively with Lead Infrastructure Engineers, Technical Leads and other specialist teams to ensure the availability, integrity and performance of infrastructure services. Ensure technical solutions align with existing infrastructure standards, strategic objectives and long-term technology roadmaps. Work with suppliers, partners and internal stakeholders to develop, test and implement secure technology solutions that meet business needs. Lead and support the technical development of engineers and specialists, helping to build capability across the IT Operations Practice. Provide technical supervision and task management for engineering resources, setting clear objectives and supporting successful delivery. Build and maintain effective working relationships across teams and disciplines to meet operational requirements and service level commitments. Act as a positive role model, promoting inclusive behaviours, collaboration and high professional standards. Identify, assess and mitigate security risks through the implementation of appropriate technical controls. Champion modern engineering practices, industry standards and continual service improvement. Develop and execute test plans to provide assurance for infrastructure changes and technology implementations. Support a culture where everyone feels valued, respected and able to contribute, addressing conflict and non-inclusive behaviours appropriately. Contribute to the ongoing development of the IT Operations Practice and wider technology community. Person specification To be successful in this role, you will be required to demonstrate the following criteria throughout the recruitment process. Essential Technical Skills and Qualifications: Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field Evidenced skills in: Advanced skills in the management of at least three of a range of security technologies such as: - PAM, ADFS, Firewalls, CAP, Entra, SIEM, EDR-XDR, CTEM, DAST, WAF/DDoS, Entra ID, IPS/IDS, PKI, SASE, Security Assurance frameworks, incident response, cryptographic systems. Advanced skills in the assessment of security controls and posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate and solve complex problems and make disciplined decisions based on available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders
Nov 02, 2026
Full time
Location Plymouth, South West England, PL6 5WS About the job Job summary HM Land Registry (HMLR) is looking for a Lead Infrastructure Engineer to provide technical leadership across our Security Cluster, helping to protect and strengthen the critical technology services that support one of the UK's largest digital transformation programmes. Working within the IT Operations Practice in our Transformation and Technology directorate, you will play a key role in shaping and developing security capabilities across our on-premise and cloud-based environments. You will work closely with engineers, architects, service managers and technical leaders to ensure our infrastructure remains secure, resilient and aligned with organisational priorities. This is an exciting opportunity to influence the future direction of cyber security engineering at HMLR, whilst supporting the development of technical teams and driving innovation across our technology landscape. Job description The IT Operations Practice is responsible for the performance, availability and delivery of the technical infrastructure that underpins HM Land Registry's services. The Practice is made up of specialist technical teams that support, monitor and operate a wide range of technology solutions across the organisation. As a Lead Infrastructure Engineer, you will provide technical leadership for the Security Cluster, working alongside Lead Infrastructure Engineers, Principal Infrastructure Engineers, Technical Leads, Architects and Service Managers. You will help shape security engineering, assessment and assurance activities, ensuring effective controls are in place to protect HMLR's systems, services and data. You will act as a technical authority in cyber security, providing expert guidance across operational services, change initiatives and strategic programmes. Alongside supporting day-to-day operational security activities, you will lead on technical improvements, champion industry best practice and help develop the next generation of security engineering capability within HMLR. This role offers the opportunity to influence both technical direction and people development, ensuring our teams have the skills, tools and leadership needed to meet current and future challenges. Main Duties As a Lead Infrastructure Engineer, you will: Act as a subject matter expert in cyber security, providing technical leadership and accountability for the design, implementation and management of security controls. Support the management and operation of security controls across HMLR's technology estate, including both on-premise and cloud-hosted services. Lead the development and enhancement of cyber security controls, assessment methodologies and incident management capabilities. Provide technical leadership across business-as-usual operations and change programmes, supporting informed decision-making and delivery of secure solutions. Work collaboratively with Lead Infrastructure Engineers, Technical Leads and other specialist teams to ensure the availability, integrity and performance of infrastructure services. Ensure technical solutions align with existing infrastructure standards, strategic objectives and long-term technology roadmaps. Work with suppliers, partners and internal stakeholders to develop, test and implement secure technology solutions that meet business needs. Lead and support the technical development of engineers and specialists, helping to build capability across the IT Operations Practice. Provide technical supervision and task management for engineering resources, setting clear objectives and supporting successful delivery. Build and maintain effective working relationships across teams and disciplines to meet operational requirements and service level commitments. Act as a positive role model, promoting inclusive behaviours, collaboration and high professional standards. Identify, assess and mitigate security risks through the implementation of appropriate technical controls. Champion modern engineering practices, industry standards and continual service improvement. Develop and execute test plans to provide assurance for infrastructure changes and technology implementations. Support a culture where everyone feels valued, respected and able to contribute, addressing conflict and non-inclusive behaviours appropriately. Contribute to the ongoing development of the IT Operations Practice and wider technology community. Person specification To be successful in this role, you will be required to demonstrate the following criteria throughout the recruitment process. Essential Technical Skills and Qualifications: Holds a qualification in Information Technology or a related area (Degree level or equivalent) or significant experience in an IT field Evidenced skills in: Advanced skills in the management of at least three of a range of security technologies such as: - PAM, ADFS, Firewalls, CAP, Entra, SIEM, EDR-XDR, CTEM, DAST, WAF/DDoS, Entra ID, IPS/IDS, PKI, SASE, Security Assurance frameworks, incident response, cryptographic systems. Advanced skills in the assessment of security controls and posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate and solve complex problems and make disciplined decisions based on available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders
Morrisons
Store Manager
Morrisons Guys Cliffe, Warwickshire
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Nov 02, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Government Digital & Data
Senior IT Service Manager - Crown Prosecution Service - SEO
Government Digital & Data
Location This post can be based in any location within England and Wales where a Crown Prosecution Service office is located. You are expected to travel to Crown Prosecution Service locations as part of this role, based on business needs. The Crown Prosecution Service is a Disability Confident employer and all reasonable adjustments are considered in line with Equality Act of 2010. About the job Job summary As the Senior IT Service Manager (Service Transition), you lead the end-to-end transition of new and significantly changed digital and technology services into live operation across the Crown Prosecution Service. You ensure that services are operationally ready, supported by an appropriate service model, and accepted into service through clear governance, assurance and formal sign-off Working across project, commercial, architecture, security, operations and supplier teams, you define transition plans and acceptance criteria; assure support arrangements, documentation, testing, knowledge transfer and service readiness; and identify and manage risks to service continuity. You also coordinate early-life support and controlled handover into business-as-usual service management. You work in a complex, multi-supplier environment and provide clear advice and recommendations to senior stakeholders on service readiness, operational impacts and fitness for live service. You promote consistent service transition methods, support continual improvement through post-implementation reviews, and help ensure that services remain responsive to user needs and meet agreed standards. This is an opportunity to shape reliable, sustainable support arrangements for business-critical CPS technology services while developing a strong culture of collaboration, accountability and user-focused service management. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8-12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated. Job description Your roles and responsibilities: You lead end-to-end transition planning and implementation for new, changed and exiting digital services, from initial requirements through operational acceptance and handover to live service, including an increasing portfolio of software developed in-house alongside supplier-delivered and externally hosted services. You define and assure service models, operational-readiness criteria and acceptance deliverables, including support processes, documentation, knowledge transfer, training, testing, contingency and rollback arrangements. You establish and operate proportionate transition governance, represent Service Management at programme and project forums, and provide clear readiness, risk and progress reporting to senior stakeholders, working across an environment that uses both agile and waterfall delivery approaches. You work closely with development teams, CPS teams, delivery partners and suppliers throughout the delivery lifecycle to resolve transition issues, protect service continuity and ensure incident, problem, change, release, asset and configuration arrangements are fit for purpose. You ensure that in-house developed applications are designed and delivered with effective operational support in mind, helping development and delivery teams understand service management, supportability and operational-readiness requirements before services transition into live operation. You manage early-life support and post-implementation reviews, embedding lessons learned, corrective actions and consistent continual-improvement practices. A copy of the full job description is attached. Person specification To be eligible to apply, you need to: Have substantial experience of leading service transition or operational-readiness activity for new or significantly changed digital/ICT services in a complex environment, including in-house developed software and services delivered through external suppliers or partners. Have experience of working within a software development environment, collaborating with developers, technical teams, delivery teams and service management colleagues to ensure that operational and support requirements are considered throughout the development lifecycle. Demonstrate experience of working with both agile and waterfall delivery approaches, with the ability to adapt service-transition and governance activities appropriately to different delivery methods. Demonstrate strong IT service management knowledge, including practical application of service acceptance, incident, problem, change, release, asset/configuration management and continual improvement. Be able to develop and assure transition plans, service/support models, readiness criteria, knowledge-transfer arrangements and controlled handover into business-as-usual operations. Have strong stakeholder, supplier and conflict-resolution skills, with the ability to communicate service risks, impacts and recommendations clearly to senior governance forums. Demonstrate effective leadership, sound judgement, user focus and the ability to deliver quality outcomes to agreed timescales. It is desirable that you have the below experience, but this is not required to apply: ITIL Foundation (v3, v4 or v5), or equivalent practical ITSM experience. Experience of cloud/SaaS, hybrid or ERP service transitions, commercial/vendor management and early-life support.
Nov 02, 2026
Full time
Location This post can be based in any location within England and Wales where a Crown Prosecution Service office is located. You are expected to travel to Crown Prosecution Service locations as part of this role, based on business needs. The Crown Prosecution Service is a Disability Confident employer and all reasonable adjustments are considered in line with Equality Act of 2010. About the job Job summary As the Senior IT Service Manager (Service Transition), you lead the end-to-end transition of new and significantly changed digital and technology services into live operation across the Crown Prosecution Service. You ensure that services are operationally ready, supported by an appropriate service model, and accepted into service through clear governance, assurance and formal sign-off Working across project, commercial, architecture, security, operations and supplier teams, you define transition plans and acceptance criteria; assure support arrangements, documentation, testing, knowledge transfer and service readiness; and identify and manage risks to service continuity. You also coordinate early-life support and controlled handover into business-as-usual service management. You work in a complex, multi-supplier environment and provide clear advice and recommendations to senior stakeholders on service readiness, operational impacts and fitness for live service. You promote consistent service transition methods, support continual improvement through post-implementation reviews, and help ensure that services remain responsive to user needs and meet agreed standards. This is an opportunity to shape reliable, sustainable support arrangements for business-critical CPS technology services while developing a strong culture of collaboration, accountability and user-focused service management. The Crown Prosecution Service is based in England and Wales. If you're applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role . There's no guarantee that we will grant this approval. You must be aged 16 or over at the point of starting in this role. The expected start date is approximately 8-12 weeks after the application closing date. You are expected to commence employment as soon as possible following the expiry of your notice period. Requests for significantly later start dates may not be accommodated. Job description Your roles and responsibilities: You lead end-to-end transition planning and implementation for new, changed and exiting digital services, from initial requirements through operational acceptance and handover to live service, including an increasing portfolio of software developed in-house alongside supplier-delivered and externally hosted services. You define and assure service models, operational-readiness criteria and acceptance deliverables, including support processes, documentation, knowledge transfer, training, testing, contingency and rollback arrangements. You establish and operate proportionate transition governance, represent Service Management at programme and project forums, and provide clear readiness, risk and progress reporting to senior stakeholders, working across an environment that uses both agile and waterfall delivery approaches. You work closely with development teams, CPS teams, delivery partners and suppliers throughout the delivery lifecycle to resolve transition issues, protect service continuity and ensure incident, problem, change, release, asset and configuration arrangements are fit for purpose. You ensure that in-house developed applications are designed and delivered with effective operational support in mind, helping development and delivery teams understand service management, supportability and operational-readiness requirements before services transition into live operation. You manage early-life support and post-implementation reviews, embedding lessons learned, corrective actions and consistent continual-improvement practices. A copy of the full job description is attached. Person specification To be eligible to apply, you need to: Have substantial experience of leading service transition or operational-readiness activity for new or significantly changed digital/ICT services in a complex environment, including in-house developed software and services delivered through external suppliers or partners. Have experience of working within a software development environment, collaborating with developers, technical teams, delivery teams and service management colleagues to ensure that operational and support requirements are considered throughout the development lifecycle. Demonstrate experience of working with both agile and waterfall delivery approaches, with the ability to adapt service-transition and governance activities appropriately to different delivery methods. Demonstrate strong IT service management knowledge, including practical application of service acceptance, incident, problem, change, release, asset/configuration management and continual improvement. Be able to develop and assure transition plans, service/support models, readiness criteria, knowledge-transfer arrangements and controlled handover into business-as-usual operations. Have strong stakeholder, supplier and conflict-resolution skills, with the ability to communicate service risks, impacts and recommendations clearly to senior governance forums. Demonstrate effective leadership, sound judgement, user focus and the ability to deliver quality outcomes to agreed timescales. It is desirable that you have the below experience, but this is not required to apply: ITIL Foundation (v3, v4 or v5), or equivalent practical ITSM experience. Experience of cloud/SaaS, hybrid or ERP service transitions, commercial/vendor management and early-life support.
Government Digital & Data
IT Service Continuity Manager - Department for Environment, Food and Rural Affairs - SEO
Government Digital & Data
Location Bristol, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description As a Service Continuity Manager you will play a critical role in ensuring the availability, resilience, and recoverability of Defra and it's associated Arms Length Bodies' IT services, enabling the department to meet its legal and statutory obligations to the public. The role is responsible for managing and maintaining a rolling programme of service continuity testing for existing services, while also working closely with project teams to enable the delivery of Service Continuity requirements. Reporting to the Senior IT Service Continuity Manager within DDTS Operations function, you will work collaboratively with a broad range of stakeholders, including Incident Managers, Technical Leads, Service Managers, Architects, and business representatives across the organisation. This role offers excellent opportunities for professional development and career growth. You will have access to training, the opportunity to lead and contribute to improvement initiatives and projects, and the chance to work closely with specialist teams across the department, enabling you to broaden your skills and expertise. Person specification Responsibilities: • Ensure IT Service Continuity policy, processes, and standards are applied and adhered to for all services across the organisation. • Engage with the relevant governance structures to ensure new and updated services adhere to IT Service Continuity standards, including return time objectives (RTO) and return point objectives (RPO). • Facilitate the planning and implementation of regular IT Service Continuity tests for critical services across the Defra estate. • Work closely with a variety of stakeholders, including suppliers, technical teams, project teams, service management, and senior management, to ensure the IT Service Continuity team's objectives are met. • Effectively manage IT Service Continuity related risks by maintaining comprehensive documentation, identifying appropriate ownership, and developing mitigation strategies. • Engage in continuous improvement of Service Continuity, and broader DDTS, policies, processes, and practices. Skills and experience: • Experience in a similar IT Service Continuity role. • Proven track record of planning and implementing successful IT Service Continuity tests. • Experience of working in large IT organisations with complex, multi-supplier support frameworks. • Strong understanding of infrastructure, cloud technologies, networking, and application service dependencies. • Strong stakeholder relationship and communication skills, including the ability to parse technical information into business friendly language. • Knowledge of relevant standards, such as ITIL and ISO22301.
Nov 02, 2026
Full time
Location Bristol, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description As a Service Continuity Manager you will play a critical role in ensuring the availability, resilience, and recoverability of Defra and it's associated Arms Length Bodies' IT services, enabling the department to meet its legal and statutory obligations to the public. The role is responsible for managing and maintaining a rolling programme of service continuity testing for existing services, while also working closely with project teams to enable the delivery of Service Continuity requirements. Reporting to the Senior IT Service Continuity Manager within DDTS Operations function, you will work collaboratively with a broad range of stakeholders, including Incident Managers, Technical Leads, Service Managers, Architects, and business representatives across the organisation. This role offers excellent opportunities for professional development and career growth. You will have access to training, the opportunity to lead and contribute to improvement initiatives and projects, and the chance to work closely with specialist teams across the department, enabling you to broaden your skills and expertise. Person specification Responsibilities: • Ensure IT Service Continuity policy, processes, and standards are applied and adhered to for all services across the organisation. • Engage with the relevant governance structures to ensure new and updated services adhere to IT Service Continuity standards, including return time objectives (RTO) and return point objectives (RPO). • Facilitate the planning and implementation of regular IT Service Continuity tests for critical services across the Defra estate. • Work closely with a variety of stakeholders, including suppliers, technical teams, project teams, service management, and senior management, to ensure the IT Service Continuity team's objectives are met. • Effectively manage IT Service Continuity related risks by maintaining comprehensive documentation, identifying appropriate ownership, and developing mitigation strategies. • Engage in continuous improvement of Service Continuity, and broader DDTS, policies, processes, and practices. Skills and experience: • Experience in a similar IT Service Continuity role. • Proven track record of planning and implementing successful IT Service Continuity tests. • Experience of working in large IT organisations with complex, multi-supplier support frameworks. • Strong understanding of infrastructure, cloud technologies, networking, and application service dependencies. • Strong stakeholder relationship and communication skills, including the ability to parse technical information into business friendly language. • Knowledge of relevant standards, such as ITIL and ISO22301.
Morrisons
Store Manager
Morrisons Hutton, Essex
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Nov 02, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
AWS
Data Centre Operations Manager , LHR Data Center Operations (DCO)
AWS
Description As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centers increasingly host high-density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably, and at pace. We encounter interesting, challenging and complex problems every day. Being a technical manager at Amazon means you can innovate to solve these issues and help drive Operational Excellence across every area of your role. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimize operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centers. As emerging technologies - such as high-density GPU and AI accelerator platforms, advanced power distribution, and liquid-cooling systems - become an increasingly important part of how our data centers run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centers or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data center infrastructure - including rack installation, break-fix maintenance, and decommissioning - ensuring seamless end-to-end operational delivery Leveraging Generative AI and emerging technologies to build in-house tools, automate operational workflows, and drive continuous improvement across the team Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance Maintaining existing co-located and in-house Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management and capacity management A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications - Experience communicating complex business concepts in verbal and written form - Experience managing people and leading a team - Experience in crisis management and planning - Experience with budgeting, scheduling and cost reports Preferred Qualifications - Experience in systems administration (Linux or Windows) - Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred - Experience working in data centers or critical infrastructure - Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain) - Experience in trust and safety compliance or risk Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Nov 02, 2026
Full time
Description As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centers increasingly host high-density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably, and at pace. We encounter interesting, challenging and complex problems every day. Being a technical manager at Amazon means you can innovate to solve these issues and help drive Operational Excellence across every area of your role. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimize operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centers. As emerging technologies - such as high-density GPU and AI accelerator platforms, advanced power distribution, and liquid-cooling systems - become an increasingly important part of how our data centers run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centers or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data center infrastructure - including rack installation, break-fix maintenance, and decommissioning - ensuring seamless end-to-end operational delivery Leveraging Generative AI and emerging technologies to build in-house tools, automate operational workflows, and drive continuous improvement across the team Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance Maintaining existing co-located and in-house Data Centers Helping build and bring online new Data Centers Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management and capacity management A day in the life About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic Qualifications - Experience communicating complex business concepts in verbal and written form - Experience managing people and leading a team - Experience in crisis management and planning - Experience with budgeting, scheduling and cost reports Preferred Qualifications - Experience in systems administration (Linux or Windows) - Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred - Experience working in data centers or critical infrastructure - Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain) - Experience in trust and safety compliance or risk Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
HMRC
Associate Product Manager
HMRC Manchester, Lancashire
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is an exciting opportunity to join HMRC's Chief Digital Product Office within the Digital Communications Services team, which manages HMRC's inbound communication channels and services. Job description As an Associate Product Manager, you will support the delivery and continuous improvement of HMRC's inbound scanning and digital communication services. You will work with multidisciplinary teams, stakeholders and suppliers to understand user and organisational needs, prioritise improvements and help deliver accessible, effective digital services. You will have the opportunity to work on complex, high-profile services during a period of significant transformation, helping to shape enhancements and improvements to live services. You will work with colleagues across product, delivery, user research, design and performance analysis, using evidence and insight to inform product decisions and priorities. HMRC provides learning and development opportunities to help Associate Product Managers build their product management capability and progress their careers in line with the Government Digital and Data profession. This is an exciting opportunity to join HMRC's Chief Digital Product Office within the Digital Communications Services team, which manages HMRC's inbound communication channels and services. Person specification Responsibilities As an Associate Product Manager, you will: Support the delivery and continuous improvement of product features for HMRC's inbound scanning and digital communication services. Define and refine the scope of product features and enhancements, balancing user, business and operational needs. Own and prioritise a backlog of user stories, ensuring priorities align with product goals and deliver value for users and the organisation. Build stakeholder understanding and support for product priorities, decisions and the product roadmap. Work collaboratively with multidisciplinary teams, other government departments and suppliers to shape and improve services. Use user research, service performance information, operational evidence and feedback to identify opportunities for improvement and inform product decisions. Work with researchers and designers to ensure products and services consider user needs and meet relevant accessibility standards. Contribute to HMRC's Product Management community, sharing learning and supporting the development of product management capability across the organisation. Essential Criteria You will need to demonstrate: Experience of delivering or supporting digital products or services in an Agile environment. Experience of translating user, business and operational needs into clear product requirements, improvements or solutions. Experience of prioritising competing requirements or activities to deliver value for users and the organisation. Evidence of building effective relationships with stakeholders and gaining support for product decisions or service improvements. Experience of identifying problems within a product, service or process and implementing effective improvements or solutions. Experience of working collaboratively with multidisciplinary teams, suppliers or delivery partners to deliver or improve services. Experience of using service performance, user insight or operational evidence to inform priorities and improvements. Specialist role context You will be working on services that include high-volume inbound scanning and intelligent document-processing technology, including document classification, data extraction and exception handling. Previous experience of these technologies is not required, but an interest in learning about the technology, operational environment and associated service dependencies will be important. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100 words per role). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked to prepare and deliver a 10-minute experienced based Presentation. You will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you . click apply for full job details
Nov 02, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This is an exciting opportunity to join HMRC's Chief Digital Product Office within the Digital Communications Services team, which manages HMRC's inbound communication channels and services. Job description As an Associate Product Manager, you will support the delivery and continuous improvement of HMRC's inbound scanning and digital communication services. You will work with multidisciplinary teams, stakeholders and suppliers to understand user and organisational needs, prioritise improvements and help deliver accessible, effective digital services. You will have the opportunity to work on complex, high-profile services during a period of significant transformation, helping to shape enhancements and improvements to live services. You will work with colleagues across product, delivery, user research, design and performance analysis, using evidence and insight to inform product decisions and priorities. HMRC provides learning and development opportunities to help Associate Product Managers build their product management capability and progress their careers in line with the Government Digital and Data profession. This is an exciting opportunity to join HMRC's Chief Digital Product Office within the Digital Communications Services team, which manages HMRC's inbound communication channels and services. Person specification Responsibilities As an Associate Product Manager, you will: Support the delivery and continuous improvement of product features for HMRC's inbound scanning and digital communication services. Define and refine the scope of product features and enhancements, balancing user, business and operational needs. Own and prioritise a backlog of user stories, ensuring priorities align with product goals and deliver value for users and the organisation. Build stakeholder understanding and support for product priorities, decisions and the product roadmap. Work collaboratively with multidisciplinary teams, other government departments and suppliers to shape and improve services. Use user research, service performance information, operational evidence and feedback to identify opportunities for improvement and inform product decisions. Work with researchers and designers to ensure products and services consider user needs and meet relevant accessibility standards. Contribute to HMRC's Product Management community, sharing learning and supporting the development of product management capability across the organisation. Essential Criteria You will need to demonstrate: Experience of delivering or supporting digital products or services in an Agile environment. Experience of translating user, business and operational needs into clear product requirements, improvements or solutions. Experience of prioritising competing requirements or activities to deliver value for users and the organisation. Evidence of building effective relationships with stakeholders and gaining support for product decisions or service improvements. Experience of identifying problems within a product, service or process and implementing effective improvements or solutions. Experience of working collaboratively with multidisciplinary teams, suppliers or delivery partners to deliver or improve services. Experience of using service performance, user insight or operational evidence to inform priorities and improvements. Specialist role context You will be working on services that include high-volume inbound scanning and intelligent document-processing technology, including document classification, data extraction and exception handling. Previous experience of these technologies is not required, but an interest in learning about the technology, operational environment and associated service dependencies will be important. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100 words per role). A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked to prepare and deliver a 10-minute experienced based Presentation. You will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question "It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you . click apply for full job details
Michael Page Finance
Audit Manager
Michael Page Finance Southampton, Hampshire
As an Audit Manager in Southampton, you will lead audit work within Professional Services, keeping assignments organised and helping clients receive clear, reliable outcomes. You will manage the day-to-day delivery of audits and work closely with the Accounting & Finance team to keep work on track. Client Details Our client is a highly respected independent accountancy and advisory firm with a strong reputation across the South Coast. They pride themselves on developing their people from within, offering clear progression opportunities and a collaborative culture where individuals are empowered to take ownership of their careers. Description As an Audit Manager, you'll work closely with senior leadership while taking increasing responsibility for both clients and team members. Responsibilities will include: Plan and deliver audit assignments, ensuring work is completed to agreed deadlines. Review audit files and working papers to maintain clear, accurate documentation. Manage audit timetables and priorities across assigned client work. Act as a main contact for clients during audit assignments, providing clear updates. Identify audit findings and present them in a practical, easy-to-understand way. Work with colleagues in Accounting & Finance to resolve audit queries efficiently. Monitor assignment progress and address issues early to keep work moving. Prepare clear reports and completion documentation for each audit engagement. Profile A successful Audit Manager should have: Experience managing audit assignments from planning through to completion. Strong knowledge of audit testing, documentation and file review. Confidence reviewing work and identifying areas requiring further investigation. Ability to manage deadlines and prioritise several audit assignments. Clear written skills for preparing audit reports and supporting documents. Experience communicating audit findings and progress updates to clients. Job Offer Permanent Audit Manager position based in Southampton. Salary of £50,000 to £58,000, dependent on the level of experience. A structured pathway into management and senior leadership. Direct exposure to senior decision-makers and partners. Varied and interesting client portfolio. Ongoing professional development and leadership training. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Nov 02, 2026
Full time
As an Audit Manager in Southampton, you will lead audit work within Professional Services, keeping assignments organised and helping clients receive clear, reliable outcomes. You will manage the day-to-day delivery of audits and work closely with the Accounting & Finance team to keep work on track. Client Details Our client is a highly respected independent accountancy and advisory firm with a strong reputation across the South Coast. They pride themselves on developing their people from within, offering clear progression opportunities and a collaborative culture where individuals are empowered to take ownership of their careers. Description As an Audit Manager, you'll work closely with senior leadership while taking increasing responsibility for both clients and team members. Responsibilities will include: Plan and deliver audit assignments, ensuring work is completed to agreed deadlines. Review audit files and working papers to maintain clear, accurate documentation. Manage audit timetables and priorities across assigned client work. Act as a main contact for clients during audit assignments, providing clear updates. Identify audit findings and present them in a practical, easy-to-understand way. Work with colleagues in Accounting & Finance to resolve audit queries efficiently. Monitor assignment progress and address issues early to keep work moving. Prepare clear reports and completion documentation for each audit engagement. Profile A successful Audit Manager should have: Experience managing audit assignments from planning through to completion. Strong knowledge of audit testing, documentation and file review. Confidence reviewing work and identifying areas requiring further investigation. Ability to manage deadlines and prioritise several audit assignments. Clear written skills for preparing audit reports and supporting documents. Experience communicating audit findings and progress updates to clients. Job Offer Permanent Audit Manager position based in Southampton. Salary of £50,000 to £58,000, dependent on the level of experience. A structured pathway into management and senior leadership. Direct exposure to senior decision-makers and partners. Varied and interesting client portfolio. Ongoing professional development and leadership training. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
CGI
CyberArk Engineer
CGI Reading, Berkshire
CyberArk Engineer Position Description Trusted to see the whole picture If you're ahead of the game on cyber security, systems and operations risk we can secure your career ambitions. We are looking for an experienced and highly skilled CyberArk Engineer to join our team. The ideal candidate will have a strong track record in deploying and integrating CyberArk solutions, particularly in secure environments. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance. Your future duties and responsibilities This role requires deep knowledge of Identity and Access Management (IAM) and the ability to operate effectively within complex infrastructures. Experience with broader IAM solutions, such as Identity Governance and Administration (IGA) and cloud-native or standalone access control systems, is a plus. Required qualifications to be successful in this role • Proven track record as a CyberArk Engineer with hands-on experience in deploying, integrating, and managing CyberArk solutions. • Certifications: Certified Delivery Engineer (CDE) • CyberArk Expertise: Extensive experience in deploying and integrating CyberArk solutions with various targets, including but not limited to: oActive Directory oLDAP directories oNetwork appliances oDatabases • Technical Proficiency: In-depth knowledge of CyberArk's suite of products, including: oPrivileged Access Security (PAS) oEnterprise Password Vault (EPV) oPrivileged Session Manager (PSM) • Integration Experience: Strong understanding of how to integrate CyberArk with other security tools and infrastructure components. • IAM Solutions: Experience in deploying broader IAM solutions such as IGA (e.g. Sailpoint) and other access control systems. A proven ability to define and implement IAM strategies in large-scale infrastructures. Advantageous Skills: • Cybersecurity certifications, such as CISSP or CCSP. • Familiarity with regulatory and compliance requirements in secure environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Nov 02, 2026
Full time
CyberArk Engineer Position Description Trusted to see the whole picture If you're ahead of the game on cyber security, systems and operations risk we can secure your career ambitions. We are looking for an experienced and highly skilled CyberArk Engineer to join our team. The ideal candidate will have a strong track record in deploying and integrating CyberArk solutions, particularly in secure environments. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance. Your future duties and responsibilities This role requires deep knowledge of Identity and Access Management (IAM) and the ability to operate effectively within complex infrastructures. Experience with broader IAM solutions, such as Identity Governance and Administration (IGA) and cloud-native or standalone access control systems, is a plus. Required qualifications to be successful in this role • Proven track record as a CyberArk Engineer with hands-on experience in deploying, integrating, and managing CyberArk solutions. • Certifications: Certified Delivery Engineer (CDE) • CyberArk Expertise: Extensive experience in deploying and integrating CyberArk solutions with various targets, including but not limited to: oActive Directory oLDAP directories oNetwork appliances oDatabases • Technical Proficiency: In-depth knowledge of CyberArk's suite of products, including: oPrivileged Access Security (PAS) oEnterprise Password Vault (EPV) oPrivileged Session Manager (PSM) • Integration Experience: Strong understanding of how to integrate CyberArk with other security tools and infrastructure components. • IAM Solutions: Experience in deploying broader IAM solutions such as IGA (e.g. Sailpoint) and other access control systems. A proven ability to define and implement IAM strategies in large-scale infrastructures. Advantageous Skills: • Cybersecurity certifications, such as CISSP or CCSP. • Familiarity with regulatory and compliance requirements in secure environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
IT Service Manager - Driver and Vehicle Licensing Agency - SEO
Government Digital & Data Wales, Yorkshire
Location Swansea About the job Job summary Are you a collaborative and confident leader who can bring people together to achieve shared goals? Do you thrive in a fast-paced environment where no two days are the same? If you enjoy variety, problem-solving and working with people from across the organisation, this could be the role for you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Civil Service Careers Job description IT service managers are responsible for managing the service delivery of information and communications technology (ICT) services, working with teams from IT service operations. An IT Service Manager is responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. The role supports the Senior Service Manager in providing effective management for a portfolio of services, being a point of contact for their specific services, including addressing service-related issues, assessing and sponsoring changes. The role also supports the transitioning of new services from Dev Ops pipeline into production/Live Service. The role involves working across multi-functional teams, including IT development and support teams, as well as business stakeholders. The role is responsible for live service performance and contributes to the continuous improvement of services. The role supports the Senior IT Service Manager to deliver on their strategic priorities. Your responsibilities will include, but aren't limited to: Work with Senior IT Service Manager to define and document Service Level Agreements and Operational Level Agreements. Monitor, measure, and report on the IT services that are being provided and planned. Regularly review SLAs/OLAs to ensure that they are still relevant and achievable. Ensuring effective management, working, and engaging with a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance. Ensure that all service and support functions remain responsive to customer needs. Act as a stakeholder in the Incident Management practice and pursue the delivery of recommendations following Incident & Problem reports relating to the protection of SLAs. Support IT Strategic Programmes of work, assisting in the achievement of successful business outcomes. Attending relevant Project Meetings: Service Engagement Workshops, checkpoints, stand-ups, Risks, Quality Service Gates, Implementation Walkthroughs, Technical Readiness Reviews, Go-Live Boards. Ensure that a programme of continual service improvement is put in place across the wider service delivery function. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Tuesday 3rd November at 12pm. Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: You must hold a foundation qualification in a relevant industry best practice framework such as ITIL or SRE or be willing to work towards completing this within 18 months. Experience of operating and supporting digital products or services within an IT Service Management framework, such as ITIL v4. Knowledge of service transition, incident management, and service level management across both on-premise and cloud-hosted services. Strong leadership, influencing and stakeholder management skills, with the confidence to challenge and engage effectively at all levels. Excellent communication and organisational skills, with the ability to prioritise competing demands, tailor messages to different audiences, and manage a varied workload. A proactive approach to service improvement, with the ability to make informed decisions in a fast-paced environment and ensure services remain fit for purpose amidst ongoing change.
Nov 02, 2026
Full time
Location Swansea About the job Job summary Are you a collaborative and confident leader who can bring people together to achieve shared goals? Do you thrive in a fast-paced environment where no two days are the same? If you enjoy variety, problem-solving and working with people from across the organisation, this could be the role for you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Civil Service Careers Job description IT service managers are responsible for managing the service delivery of information and communications technology (ICT) services, working with teams from IT service operations. An IT Service Manager is responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. The role supports the Senior Service Manager in providing effective management for a portfolio of services, being a point of contact for their specific services, including addressing service-related issues, assessing and sponsoring changes. The role also supports the transitioning of new services from Dev Ops pipeline into production/Live Service. The role involves working across multi-functional teams, including IT development and support teams, as well as business stakeholders. The role is responsible for live service performance and contributes to the continuous improvement of services. The role supports the Senior IT Service Manager to deliver on their strategic priorities. Your responsibilities will include, but aren't limited to: Work with Senior IT Service Manager to define and document Service Level Agreements and Operational Level Agreements. Monitor, measure, and report on the IT services that are being provided and planned. Regularly review SLAs/OLAs to ensure that they are still relevant and achievable. Ensuring effective management, working, and engaging with a fully functioning multi-sourced service support team with a customer-centric support approach across multiple locations, focused on service availability and performance. Ensure that all service and support functions remain responsive to customer needs. Act as a stakeholder in the Incident Management practice and pursue the delivery of recommendations following Incident & Problem reports relating to the protection of SLAs. Support IT Strategic Programmes of work, assisting in the achievement of successful business outcomes. Attending relevant Project Meetings: Service Engagement Workshops, checkpoints, stand-ups, Risks, Quality Service Gates, Implementation Walkthroughs, Technical Readiness Reviews, Go-Live Boards. Ensure that a programme of continual service improvement is put in place across the wider service delivery function. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Tuesday 3rd November at 12pm. Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: You must hold a foundation qualification in a relevant industry best practice framework such as ITIL or SRE or be willing to work towards completing this within 18 months. Experience of operating and supporting digital products or services within an IT Service Management framework, such as ITIL v4. Knowledge of service transition, incident management, and service level management across both on-premise and cloud-hosted services. Strong leadership, influencing and stakeholder management skills, with the confidence to challenge and engage effectively at all levels. Excellent communication and organisational skills, with the ability to prioritise competing demands, tailor messages to different audiences, and manage a varied workload. A proactive approach to service improvement, with the ability to make informed decisions in a fast-paced environment and ensure services remain fit for purpose amidst ongoing change.
CGI
Project Planner - MS Project
CGI
Project Planner - MS Project Position Description Join CGI as a Project Planner - MS Project and play a pivotal role in shaping the successful delivery of a high-profile programme in Aberdeen. You'll take ownership of developing a robust, credible programme schedule that gives senior stakeholders the insight and confidence to make critical delivery decisions. Using your expertise in Microsoft Project, you'll challenge assumptions, validate the critical path and explore schedule and resource scenarios to strengthen programme commitments. This is an opportunity to bring fresh thinking to complex planning challenges while working closely with the Programme Manager, workstream leads and a supportive community of CGI professionals, where your expertise will directly influence programme outcomes and help establish a strong foundation for successful delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is hybrid but will require 2/3 days a week on site in Aberdeen so you must be prepared to travel and stay overnight if you do not live a commutable distance from Aberdeen. The travel and accommodation will be expensed for those not based in Aberdeen. Your future duties and responsibilities In this highly visible role, you will take ownership of developing, consolidating and maintaining an integrated programme-level schedule using Microsoft Project. Your immediate focus will be establishing and validating a credible baseline that supports programme decision-making and senior management commitments. You'll analyse schedule logic, dependencies, milestones and assumptions, using critical-path analysis and scenario testing to identify potential risks before they affect delivery. Working closely with the Programme Manager, project managers, workstream leads and wider stakeholders, you'll bring structure and insight to significant volumes of planning information. You'll be encouraged to challenge assumptions, explore alternative scenarios and recommend practical solutions, with support from colleagues across the programme to turn complex schedule data into clear, actionable delivery insight. • Develop & Integrate: Build, consolidate and maintain the programme-level schedule using Microsoft Project. • Baseline & Assure: Lead planning activity supporting the development of a robust and credible programme schedule baseline. • Analyse & Validate: Review schedule logic, milestones, dependencies and assumptions to identify gaps and inconsistencies. • Assess & Challenge: Perform critical-path analysis to identify activities and constraints that could affect key milestones. • Stress Test & Forecast: Model schedule risks and potential delivery scenarios to understand their impact on programme commitments. • Plan & Optimise: Assess resource availability and capacity against the schedule, highlighting bottlenecks and potential delivery impacts. • Collaborate & Coordinate: Work with programme stakeholders to capture, challenge and validate planning information. • Inform & Influence: Translate complex scheduling information into clear insights that support senior-level decisions and commitments. Required qualifications to be successful in this role You'll bring strong programme or project planning experience, with advanced practical knowledge of Microsoft Project and the ability to develop and interrogate complex integrated schedules. You should be confident working with senior stakeholders, challenging planning assumptions and converting large volumes of information into credible schedules and actionable programme insight. • Planning expertise: Strong experience in project or programme planning, scheduling or PMO environments. • Microsoft Project: Strong hands-on proficiency in MS Project, including developing and maintaining complex schedules this is a must have. • Schedule baselining: Proven experience establishing, validating and maintaining credible schedule baselines. • Critical-path analysis: Strong understanding of schedule logic, dependencies, milestones, constraints and critical-path analysis. • Risk & scenario analysis: Ability to stress test schedules and assess the potential impact of delivery risks and alternative scenarios. • Resource planning: Experience assessing schedules against resource capacity and identifying potential constraints or bottlenecks. • Stakeholder management: Proven ability to work effectively with Programme Managers, project managers, workstream leads and senior stakeholders. • Analytical judgement: Ability to challenge assumptions, identify planning issues and communicate risks, impacts and recommendations clearly. • Delivery focus: A reliable, structured approach with the ability to take ownership of critical planning outputs within demanding programme timescales. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Nov 02, 2026
Full time
Project Planner - MS Project Position Description Join CGI as a Project Planner - MS Project and play a pivotal role in shaping the successful delivery of a high-profile programme in Aberdeen. You'll take ownership of developing a robust, credible programme schedule that gives senior stakeholders the insight and confidence to make critical delivery decisions. Using your expertise in Microsoft Project, you'll challenge assumptions, validate the critical path and explore schedule and resource scenarios to strengthen programme commitments. This is an opportunity to bring fresh thinking to complex planning challenges while working closely with the Programme Manager, workstream leads and a supportive community of CGI professionals, where your expertise will directly influence programme outcomes and help establish a strong foundation for successful delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is hybrid but will require 2/3 days a week on site in Aberdeen so you must be prepared to travel and stay overnight if you do not live a commutable distance from Aberdeen. The travel and accommodation will be expensed for those not based in Aberdeen. Your future duties and responsibilities In this highly visible role, you will take ownership of developing, consolidating and maintaining an integrated programme-level schedule using Microsoft Project. Your immediate focus will be establishing and validating a credible baseline that supports programme decision-making and senior management commitments. You'll analyse schedule logic, dependencies, milestones and assumptions, using critical-path analysis and scenario testing to identify potential risks before they affect delivery. Working closely with the Programme Manager, project managers, workstream leads and wider stakeholders, you'll bring structure and insight to significant volumes of planning information. You'll be encouraged to challenge assumptions, explore alternative scenarios and recommend practical solutions, with support from colleagues across the programme to turn complex schedule data into clear, actionable delivery insight. • Develop & Integrate: Build, consolidate and maintain the programme-level schedule using Microsoft Project. • Baseline & Assure: Lead planning activity supporting the development of a robust and credible programme schedule baseline. • Analyse & Validate: Review schedule logic, milestones, dependencies and assumptions to identify gaps and inconsistencies. • Assess & Challenge: Perform critical-path analysis to identify activities and constraints that could affect key milestones. • Stress Test & Forecast: Model schedule risks and potential delivery scenarios to understand their impact on programme commitments. • Plan & Optimise: Assess resource availability and capacity against the schedule, highlighting bottlenecks and potential delivery impacts. • Collaborate & Coordinate: Work with programme stakeholders to capture, challenge and validate planning information. • Inform & Influence: Translate complex scheduling information into clear insights that support senior-level decisions and commitments. Required qualifications to be successful in this role You'll bring strong programme or project planning experience, with advanced practical knowledge of Microsoft Project and the ability to develop and interrogate complex integrated schedules. You should be confident working with senior stakeholders, challenging planning assumptions and converting large volumes of information into credible schedules and actionable programme insight. • Planning expertise: Strong experience in project or programme planning, scheduling or PMO environments. • Microsoft Project: Strong hands-on proficiency in MS Project, including developing and maintaining complex schedules this is a must have. • Schedule baselining: Proven experience establishing, validating and maintaining credible schedule baselines. • Critical-path analysis: Strong understanding of schedule logic, dependencies, milestones, constraints and critical-path analysis. • Risk & scenario analysis: Ability to stress test schedules and assess the potential impact of delivery risks and alternative scenarios. • Resource planning: Experience assessing schedules against resource capacity and identifying potential constraints or bottlenecks. • Stakeholder management: Proven ability to work effectively with Programme Managers, project managers, workstream leads and senior stakeholders. • Analytical judgement: Ability to challenge assumptions, identify planning issues and communicate risks, impacts and recommendations clearly. • Delivery focus: A reliable, structured approach with the ability to take ownership of critical planning outputs within demanding programme timescales. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Government Digital & Data
Software Developer - HM Courts and Tribunals Service - SEO
Government Digital & Data
Introduction These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Job Description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on, and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Essential skills We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (as detailed above). Experience in the development of enterprise and public facing applications. Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques. An understanding of common security issues and how to mitigate them. Ability to solve problems in a systematic and analytical way. Ability to work effectively as part of a collaborative team. The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates Desirable skills Experience of mentoring, coaching or leading other developers, either in the workplace or through technical communities and meetups. An interest in taking on new technical and leadership challenges. A passion for continuous learning and supporting the development of others. A commitment to maintaining high standards of quality and professionalism. A desire to make a positive impact on the communities we serve.
Nov 02, 2026
Full time
Introduction These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Job Description As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. GOV.UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on, and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Essential skills We're seeking a full stack software developer with the ability to develop and deploy high-quality code. The ideal candidate will have: Experience in a modern object-oriented programming language and knowledge of our tech stack (as detailed above). Experience in the development of enterprise and public facing applications. Sound knowledge of HTTP, at least one web development framework (for example Spring Boot or Angular) and at least one relational database system (e.g. PostgreSQL). Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of working with modern tools and techniques. An understanding of common security issues and how to mitigate them. Ability to solve problems in a systematic and analytical way. Ability to work effectively as part of a collaborative team. The below criteria are desirable only. These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates Desirable skills Experience of mentoring, coaching or leading other developers, either in the workplace or through technical communities and meetups. An interest in taking on new technical and leadership challenges. A passion for continuous learning and supporting the development of others. A commitment to maintaining high standards of quality and professionalism. A desire to make a positive impact on the communities we serve.
HMRC
Senior Infrastructure Engineer
HMRC East Kilbride, Lanarkshire
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Senior Infrastructure Engineer is a senior technical and operational leadership role within the Tooling & Automation team. The postholder will lead and support infrastructure engineers while developing, maintaining and assuring a business-critical tooling stack used by teams across HMRC to deliver infrastructure as code and deploy services. The tooling is hosted primarily on AWS and uses EC2, containerisation and CI/CD technologies. The role combines live-service leadership, technical engineering, stakeholder management and continuous improvement, ensuring tooling services remain secure, supportable and aligned with HMRC architectural and operational standards. Job description Live service and operational continuity Lead BAU support for tooling services, ensuring incidents and changes are handled effectively within agreed service levels and HMRC standards. Protect live-service availability and business continuity. Oversee user administration, access requests and technical problem resolution. Tooling engineering and lifecycle management Lead the maintenance and improvement of Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory. Ensure patches, hotfixes, upgrades and lifecycle risks are identified and managed. Maintain AWS-hosted services, operating systems, containers, networking, automation and CI/CD capabilities. Architecture and assurance Work with technical architects and Technical Strategy & Assurance colleagues to translate architectural designs into supportable tooling solutions. Ensure tooling aligns with HMRC strategic architectural principles, standards and roadmaps. Delivery and knowledge management Deliver work through Agile practices. Ensure technical documentation and HMRC standards records are updated alongside delivery. Build resilience through structured knowledge sharing and transfer. Technical leadership and stakeholders Lead and support technical engineers delivering maintenance, changes and service improvements. Engage product managers, service owners, architects, suppliers and other stakeholders. Contribute technical evidence to technology roadmaps, workforce planning, budget decisions, projects and delivery priorities. Person specification As Senior Infrastructure Engineer within the Tooling & Automation team, you will provide senior technical leadership and work with infrastructure engineers to develop, maintain and support business-critical tooling services in accordance with HMRC standards and strategic direction. Your key responsibilities will include: Lead BAU support and maintain business continuity for tooling services, ensuring incidents and changes are managed effectively within agreed service levels and HMRC standards. Protect live-service availability by identifying operational risks, coordinating technical resolution and ensuring services remain secure, resilient and supportable. Lead the administration, maintenance and continuous improvement of the team's tooling stack, including Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory. Oversee day-to-day administration, user access requests and technical problem resolution for supported tooling services. Lead the maintenance of AWS-hosted infrastructure, operating systems, containers, networking, automation and CI/CD capabilities supporting the tooling estate. Plan and coordinate patches, hotfixes, upgrades, lifecycle remediation and service improvements, ensuring changes are controlled, documented and communicated. Work with technical architects and Technical Strategy & Assurance colleagues to translate architectural designs into secure, supportable tooling solutions aligned with HMRC strategic architectural principles and standards. Lead and support technical engineers undertaking tooling maintenance, changes, migrations and service improvements, ensuring work is delivered to the required quality and timescales. Deliver work through Agile practices, communicate progress at agreed ceremonies and ensure technical documentation, support procedures and HMRC standards records are updated alongside delivery. Develop team capability and operational resilience through coaching, knowledge sharing, technical guidance and structured knowledge transfer. Engage effectively with product managers, service owners, architects, delivery teams, users and third-party suppliers. Provide technical input into technology roadmaps, service priorities, workforce and budget planning, projects and operational decision-making. Essential Criteria Candidates must demonstrate substantial infrastructure engineering experience in complex live-service environments, including: Cloud and operating systems: practical engineering and administration experience across AWS and Linux/RHEL environments, with relevant Windows administration knowledge. Automation and delivery tooling: experience developing, administering or supporting CI/CD and infrastructure-automation services using technologies such as GitLab, Jenkins, AWX and Terraform. Containers and networking: experience of Docker containerisation and networking or proxy technologies such as Nginx or Traefik. Live tooling services: experience supporting secure, business-critical development or infrastructure tooling. Relevant products may include Nexus, Artifactory, HashiCorp Vault, GitLab, Jenkins, AWX and bastion services. Operational service management: experience managing incidents, changes, service risks and continuity in a live environment, with working knowledge of ITIL, DevOps and Agile delivery. Technical leadership: experience leading engineers, setting technical direction, assuring delivery and improving the resilience and supportability of services . Stakeholder and supplier management: strong communication skills and evidence of working effectively with architects, service owners, delivery teams and third-party suppliers. Desirable Criteria Relevant AWS, Linux/RHEL, infrastructure-as-code, DevOps or service-management certification Experience modernising or migrating legacy infrastructure/tooling services Experience improving operational resilience, observability, security or automation AWS Cloud Practitioner certification AWS SysOps Administrator certification Experience managing multiple product and service improvements Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details
Nov 02, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Senior Infrastructure Engineer is a senior technical and operational leadership role within the Tooling & Automation team. The postholder will lead and support infrastructure engineers while developing, maintaining and assuring a business-critical tooling stack used by teams across HMRC to deliver infrastructure as code and deploy services. The tooling is hosted primarily on AWS and uses EC2, containerisation and CI/CD technologies. The role combines live-service leadership, technical engineering, stakeholder management and continuous improvement, ensuring tooling services remain secure, supportable and aligned with HMRC architectural and operational standards. Job description Live service and operational continuity Lead BAU support for tooling services, ensuring incidents and changes are handled effectively within agreed service levels and HMRC standards. Protect live-service availability and business continuity. Oversee user administration, access requests and technical problem resolution. Tooling engineering and lifecycle management Lead the maintenance and improvement of Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory. Ensure patches, hotfixes, upgrades and lifecycle risks are identified and managed. Maintain AWS-hosted services, operating systems, containers, networking, automation and CI/CD capabilities. Architecture and assurance Work with technical architects and Technical Strategy & Assurance colleagues to translate architectural designs into supportable tooling solutions. Ensure tooling aligns with HMRC strategic architectural principles, standards and roadmaps. Delivery and knowledge management Deliver work through Agile practices. Ensure technical documentation and HMRC standards records are updated alongside delivery. Build resilience through structured knowledge sharing and transfer. Technical leadership and stakeholders Lead and support technical engineers delivering maintenance, changes and service improvements. Engage product managers, service owners, architects, suppliers and other stakeholders. Contribute technical evidence to technology roadmaps, workforce planning, budget decisions, projects and delivery priorities. Person specification As Senior Infrastructure Engineer within the Tooling & Automation team, you will provide senior technical leadership and work with infrastructure engineers to develop, maintain and support business-critical tooling services in accordance with HMRC standards and strategic direction. Your key responsibilities will include: Lead BAU support and maintain business continuity for tooling services, ensuring incidents and changes are managed effectively within agreed service levels and HMRC standards. Protect live-service availability by identifying operational risks, coordinating technical resolution and ensuring services remain secure, resilient and supportable. Lead the administration, maintenance and continuous improvement of the team's tooling stack, including Nexus 3, GitLab, Bastion Services, AWX, HashiCorp Vault, Jenkins and Artifactory. Oversee day-to-day administration, user access requests and technical problem resolution for supported tooling services. Lead the maintenance of AWS-hosted infrastructure, operating systems, containers, networking, automation and CI/CD capabilities supporting the tooling estate. Plan and coordinate patches, hotfixes, upgrades, lifecycle remediation and service improvements, ensuring changes are controlled, documented and communicated. Work with technical architects and Technical Strategy & Assurance colleagues to translate architectural designs into secure, supportable tooling solutions aligned with HMRC strategic architectural principles and standards. Lead and support technical engineers undertaking tooling maintenance, changes, migrations and service improvements, ensuring work is delivered to the required quality and timescales. Deliver work through Agile practices, communicate progress at agreed ceremonies and ensure technical documentation, support procedures and HMRC standards records are updated alongside delivery. Develop team capability and operational resilience through coaching, knowledge sharing, technical guidance and structured knowledge transfer. Engage effectively with product managers, service owners, architects, delivery teams, users and third-party suppliers. Provide technical input into technology roadmaps, service priorities, workforce and budget planning, projects and operational decision-making. Essential Criteria Candidates must demonstrate substantial infrastructure engineering experience in complex live-service environments, including: Cloud and operating systems: practical engineering and administration experience across AWS and Linux/RHEL environments, with relevant Windows administration knowledge. Automation and delivery tooling: experience developing, administering or supporting CI/CD and infrastructure-automation services using technologies such as GitLab, Jenkins, AWX and Terraform. Containers and networking: experience of Docker containerisation and networking or proxy technologies such as Nginx or Traefik. Live tooling services: experience supporting secure, business-critical development or infrastructure tooling. Relevant products may include Nexus, Artifactory, HashiCorp Vault, GitLab, Jenkins, AWX and bastion services. Operational service management: experience managing incidents, changes, service risks and continuity in a live environment, with working knowledge of ITIL, DevOps and Agile delivery. Technical leadership: experience leading engineers, setting technical direction, assuring delivery and improving the resilience and supportability of services . Stakeholder and supplier management: strong communication skills and evidence of working effectively with architects, service owners, delivery teams and third-party suppliers. Desirable Criteria Relevant AWS, Linux/RHEL, infrastructure-as-code, DevOps or service-management certification Experience modernising or migrating legacy infrastructure/tooling services Experience improving operational resilience, observability, security or automation AWS Cloud Practitioner certification AWS SysOps Administrator certification Experience managing multiple product and service improvements Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience . click apply for full job details

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