Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Jun 07, 2024
Full time
Position Title : Garden Furniture Buyer Location : London, United Kingdom Department : Procurement/Supply Chain Reports To : Procurement Manager
About Us : GardenFurnitureSales.co.uk is a leading retailer of high-quality garden furniture and outdoor living products. We are committed to providing our customers with stylish, durable, and affordable furniture that enhances their outdoor spaces. As we continue to grow, we are seeking a knowledgeable and enthusiastic Garden Furniture Buyer to join our procurement team.
Position Overview : The Garden Furniture Buyer will be responsible for sourcing, selecting, and purchasing garden furniture and related products that meet our quality standards and align with current market trends. This role involves developing strong relationships with suppliers, negotiating contracts, and ensuring that our product offerings are competitive and appealing to our customers.
Key Responsibilities :
Market Research : Conduct thorough market research to identify emerging trends, customer preferences, and new product opportunities in the garden furniture sector.
Product Sourcing : Identify and source high-quality garden furniture from local and international suppliers.
Supplier Management : Build and maintain strong relationships with suppliers, negotiating favorable terms and ensuring reliable supply chains.
Product Selection : Evaluate and select products that meet quality, design, and price criteria. Work closely with the design and merchandising teams to ensure product alignment with our brand.
Price Negotiation : Negotiate pricing, contracts, and payment terms with suppliers to achieve the best possible deals for the company.
Inventory Management : Monitor inventory levels and collaborate with the logistics team to ensure timely delivery and stock replenishment.
Quality Assurance : Work with the quality control team to ensure that all products meet our rigorous quality standards.
Sales Analysis : Analyze sales data and customer feedback to make informed decisions about future product purchases.
Budget Management : Manage the garden furniture procurement budget, ensuring cost-effectiveness and profitability.
Cross-Functional Collaboration : Collaborate with marketing, sales, and customer service teams to develop promotional strategies and address any product-related issues.
Qualifications :
Education : Bachelor’s degree in Business, Supply Chain Management, or a related field.
Experience : Minimum of 3-5 years of experience in a buying or procurement role, preferably in the furniture or home goods industry.
Skills :
Strong negotiation and communication skills.
Excellent analytical and decision-making abilities.
Proficiency in market research and trend analysis.
Ability to manage multiple tasks and meet deadlines.
Strong organizational and project management skills.
Proficiency in procurement software and Microsoft Office Suite.
Personal Attributes :
Detail-oriented with a keen eye for design and quality.
Proactive and able to work independently.
Strong interpersonal skills and ability to build effective relationships.
What We Offer :
Competitive salary and benefits package.
Opportunities for professional development and career growth.
A dynamic and supportive work environment.
Employee discounts on our garden furniture products.
How to Apply :
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and qualifications to help@gardenfurnituresales.co.uk. Please include "Garden Furniture Buyer Application" in the subject line.
Job Title: Branch Manager Location: Bath, Somerset Salary: 50,000 to 55,000 per annum depending on experience + Benefits Sector: Construction or Builders Merchant Role Overview As a Branch Manager you will support and oversee our branch in The Bath area of England, ensuring performance is sustained at its current level and optimised for continuous growth. You will be responsible for ensuring legal compliance and the correct implementation of company policies and procedures. As a Branch Manager you will lead, motivate, and develop your team to achieve objectives. As a Branch Manager , you will have extensive experience in a Builders' Merchant environment, either at local or national level. You will have experience in managing a large team, at varying disciplines and career levels. You will have experience in all sectors of the Builders Merchant trade, including but not limited to Timber, Roofing, Plumbing and General building. Experience in a civils background is advantageous, but non-essential. Duties will include, but are not limited to- General Working on special projects as required from time to time Providing out of hours support for the alarm and CCTV providers, including being first on call for your branch with the requirement to attend site as and when appropriate Be a key holder for the branch. Responding to and dealing with any customer complaints which have been received by the branch. People Management Lead by example and communicate with staff in a way that makes them feel valued and supported whilst adopting an appropriate leadership style Work with and develop staff capabilities, ensuring any underperformance is identified and the necessary support and coaching is provided to ensure improvement Ensure tasks are delegated effectively to maximise individual's performance Looking at staffing levels and the allocation of resources to ensure the branch runs efficiently and effectively Interview, recruit and induct all new employees in conjunction with HR Authorise and collate weekly and monthly payroll information ensuring it is submitted in a timely manner Carry out any necessary disciplinary and grievance hearings with support and guidance from HR Branch Performance Ensure stock takes are completed fully and any material variances are to be investigated Oversee the management of stock levels, ensuring adequate levels are maintained Ensure a timely delivery service is being offered to customers and customer service standards are maintained Ensure the necessary system housekeeping is carried out such as order monitor, i.e. all orders are still valid Develop and enhance working relationships with suppliers Authorised to make trading sales and margin decisions up to defined levels Work closely with other branches to ensure optimum use of stock Change and improvements Proposing changes to the Operations Manager and ensuring all approved changes are communicated and implemented accordingly Ensure fairness and consistency is applied across the branch when making decisions or change Health & Safety/Compliance Ensuring Health & Safety Regulations are followed, and the branch maintains a high standard of tidiness to ensure compliance Work with local councils and other agencies as and when required to ensure prohibitions notices are not served Actively encourage staff to take responsibility (ownership) for their working area and ensure standards are met Ensuring tachographs and drivers hours are being monitored and information is collated and acted upon accordingly to ensure there are no impacts on the Operator licence. Regular checks (audits) may be required Ensure any incidents involving plant or company vehicles are reported within the required timescales and the necessary procedures are followed for example, photographs taken of the damage and the scene Provide prompt and accurate reports of any injuries which occur on-site ensuring any necessary paperwork is completed fully Responsible for ensuring company procedures are being followed such as banking and completing the paperwork correctly. Investigating any issues and taking the necessary action for example, till variances, unpaid COD's etc Ensure the monthly checklists are completed fully and accurately If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. INDHIGH
Aug 16, 2025
Full time
Job Title: Branch Manager Location: Bath, Somerset Salary: 50,000 to 55,000 per annum depending on experience + Benefits Sector: Construction or Builders Merchant Role Overview As a Branch Manager you will support and oversee our branch in The Bath area of England, ensuring performance is sustained at its current level and optimised for continuous growth. You will be responsible for ensuring legal compliance and the correct implementation of company policies and procedures. As a Branch Manager you will lead, motivate, and develop your team to achieve objectives. As a Branch Manager , you will have extensive experience in a Builders' Merchant environment, either at local or national level. You will have experience in managing a large team, at varying disciplines and career levels. You will have experience in all sectors of the Builders Merchant trade, including but not limited to Timber, Roofing, Plumbing and General building. Experience in a civils background is advantageous, but non-essential. Duties will include, but are not limited to- General Working on special projects as required from time to time Providing out of hours support for the alarm and CCTV providers, including being first on call for your branch with the requirement to attend site as and when appropriate Be a key holder for the branch. Responding to and dealing with any customer complaints which have been received by the branch. People Management Lead by example and communicate with staff in a way that makes them feel valued and supported whilst adopting an appropriate leadership style Work with and develop staff capabilities, ensuring any underperformance is identified and the necessary support and coaching is provided to ensure improvement Ensure tasks are delegated effectively to maximise individual's performance Looking at staffing levels and the allocation of resources to ensure the branch runs efficiently and effectively Interview, recruit and induct all new employees in conjunction with HR Authorise and collate weekly and monthly payroll information ensuring it is submitted in a timely manner Carry out any necessary disciplinary and grievance hearings with support and guidance from HR Branch Performance Ensure stock takes are completed fully and any material variances are to be investigated Oversee the management of stock levels, ensuring adequate levels are maintained Ensure a timely delivery service is being offered to customers and customer service standards are maintained Ensure the necessary system housekeeping is carried out such as order monitor, i.e. all orders are still valid Develop and enhance working relationships with suppliers Authorised to make trading sales and margin decisions up to defined levels Work closely with other branches to ensure optimum use of stock Change and improvements Proposing changes to the Operations Manager and ensuring all approved changes are communicated and implemented accordingly Ensure fairness and consistency is applied across the branch when making decisions or change Health & Safety/Compliance Ensuring Health & Safety Regulations are followed, and the branch maintains a high standard of tidiness to ensure compliance Work with local councils and other agencies as and when required to ensure prohibitions notices are not served Actively encourage staff to take responsibility (ownership) for their working area and ensure standards are met Ensuring tachographs and drivers hours are being monitored and information is collated and acted upon accordingly to ensure there are no impacts on the Operator licence. Regular checks (audits) may be required Ensure any incidents involving plant or company vehicles are reported within the required timescales and the necessary procedures are followed for example, photographs taken of the damage and the scene Provide prompt and accurate reports of any injuries which occur on-site ensuring any necessary paperwork is completed fully Responsible for ensuring company procedures are being followed such as banking and completing the paperwork correctly. Investigating any issues and taking the necessary action for example, till variances, unpaid COD's etc Ensure the monthly checklists are completed fully and accurately If you feel you have the relevant experience and skill set, please apply to this job advert and the company hiring manager will be in touch. Alternatively, call Liam on (phone number removed) for further information. INDHIGH
Would you like to join a world-class engineering team delivering cutting-edge BMS and EPMS systems in mission-critical environments? Then a career at Crown house technologies could be for you We are looking for an experienced and technically strong BMS Design Lead to drive excellence across our Data Centre sector projects. This role is ideal for someone who thrives in high-performance environments and wants to lead engineering and commercial delivery from design through to commissioning and handover. You'll be joining an expert team at the forefront of mission-critical engineering, with unmatched exposure to Tier 1 data centre projects across the UK and Europe. We offer ongoing professional development, autonomy in your role, and the backing of one of the UK's most advanced MEP delivery businesses. What will i be doing? Provide technical leadership for BMS and EPMS systems across multiple data centre projects, ensuring delivery from RIBA Stage 4 through to Stage 7. Lead the design implementation, driving consistency, compliance, and innovation across projects. Develop and maintain sector-wide standardisation, including points lists, system topologies, and Description of Operations. Coach and support engineering teams to deliver world-class building controls solutions, with a focus on energy optimisation, safety, quality, and cybersecurity. Own the production and audit of all technical documentation including panel and wiring drawings, submittals, and O&M deliverables. Interface with stakeholders including clients, consultants, project delivery teams, and principal contractors to resolve challenges and maintain technical excellence. Contribute to supplier relationships and product selection for sector-specific devices. What are we looking for? Strong background in Electrical Engineering - HNC minimum (or equivalent) + full electrical apprenticeship. Proven track record of BEMS delivery (preferably Schneider, Tridium, or similar platforms, however product training can be given.) Experience in data centre environments is essential - ideally from design to commissioning. Expertise in BACnet, Modbus, system software, and BMS graphics. Clear understanding of BMS/EPMS integration with HVAC, LV/HV systems, and utilities. Confident communicator with excellent leadership and coaching ability. Comfortable working under pressure in fast-moving, high-value projects. Commercial awareness with a strategic mindset. About us: Crown HouseTechnologies(Cht) is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please
Aug 16, 2025
Full time
Would you like to join a world-class engineering team delivering cutting-edge BMS and EPMS systems in mission-critical environments? Then a career at Crown house technologies could be for you We are looking for an experienced and technically strong BMS Design Lead to drive excellence across our Data Centre sector projects. This role is ideal for someone who thrives in high-performance environments and wants to lead engineering and commercial delivery from design through to commissioning and handover. You'll be joining an expert team at the forefront of mission-critical engineering, with unmatched exposure to Tier 1 data centre projects across the UK and Europe. We offer ongoing professional development, autonomy in your role, and the backing of one of the UK's most advanced MEP delivery businesses. What will i be doing? Provide technical leadership for BMS and EPMS systems across multiple data centre projects, ensuring delivery from RIBA Stage 4 through to Stage 7. Lead the design implementation, driving consistency, compliance, and innovation across projects. Develop and maintain sector-wide standardisation, including points lists, system topologies, and Description of Operations. Coach and support engineering teams to deliver world-class building controls solutions, with a focus on energy optimisation, safety, quality, and cybersecurity. Own the production and audit of all technical documentation including panel and wiring drawings, submittals, and O&M deliverables. Interface with stakeholders including clients, consultants, project delivery teams, and principal contractors to resolve challenges and maintain technical excellence. Contribute to supplier relationships and product selection for sector-specific devices. What are we looking for? Strong background in Electrical Engineering - HNC minimum (or equivalent) + full electrical apprenticeship. Proven track record of BEMS delivery (preferably Schneider, Tridium, or similar platforms, however product training can be given.) Experience in data centre environments is essential - ideally from design to commissioning. Expertise in BACnet, Modbus, system software, and BMS graphics. Clear understanding of BMS/EPMS integration with HVAC, LV/HV systems, and utilities. Confident communicator with excellent leadership and coaching ability. Comfortable working under pressure in fast-moving, high-value projects. Commercial awareness with a strategic mindset. About us: Crown HouseTechnologies(Cht) is one of the UK's most advanced, and innovative, engineering and business services specialists. Part of the Laing O'Rourke Group, and founded on more than 200 years of experience, we are a leading construction and infrastructure technology services provider, supplying a complete Building Services package with communications, ICT, intelligent building, monitoring, BMS and the UK's largest mechanical, electrical & public health manufacturing facility - a 129,000 sq. ft factory - offering Off-site manufacturing and assembly for our digitally engineered modular MEICA packages. We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please
Audit Manager role in Southampton-lead high-quality audits, mentor teams, and drive client success. Our client , a leading professional services firm in the South East, is seeking a dynamic and experienced Audit Manager or Senior Manager to join their growing Audit & Assurance team. This is a fantastic opportunity for a qualified professional to lead high-profile audit engagements, drive quality and efficiency, and contribute to the strategic growth of the business. About the Role As an Audit Manager, you will take ownership of multiple audit assignments, ensuring timely delivery and compliance with professional standards. You'll build strong client relationships, mentor junior team members, and provide expert guidance on complex technical matters. Your leadership will be key in maintaining high-quality service and fostering a collaborative team culture. Key Responsibilities Lead and manage audit engagements from planning through to completion. Develop and maintain strong client relationships, understanding their business needs and challenges. Provide technical expertise on complex audit issues including IFRS, group audits, acquisitions, and restructures. Review audit files to ensure quality standards are met and exceeded. Support business development through proposal preparation and client tenders. Mentor and empower team members, promoting independent thinking and professional growth. Champion efficiency and innovation, including the adoption of new technologies. What We're Looking For ACA, ACCA, CA qualified or qualified by experience. Proven experience in audit within an accountancy practice. Strong technical knowledge and commercial awareness. Excellent communication and decision-making skills. Ability to manage multiple priorities and deliver high-quality work under pressure. A proactive approach to problem-solving and continuous improvement. Why Join Our Client? Be part of a forward-thinking and supportive team. Work with a diverse portfolio of clients across various industries. Enjoy flexibility in office location across the South Region. Contribute to a culture that values integrity, collaboration, and excellence. If this opportunity aligns with your experience, and you're open to exploring a new challenge, we'd love to hear from you. You can apply directly, or for a confidential conversation, feel free to contact Lorna Pilling on . Please note: All applicants must already hold the legal right to work in the UK at the time of application. #
Aug 16, 2025
Full time
Audit Manager role in Southampton-lead high-quality audits, mentor teams, and drive client success. Our client , a leading professional services firm in the South East, is seeking a dynamic and experienced Audit Manager or Senior Manager to join their growing Audit & Assurance team. This is a fantastic opportunity for a qualified professional to lead high-profile audit engagements, drive quality and efficiency, and contribute to the strategic growth of the business. About the Role As an Audit Manager, you will take ownership of multiple audit assignments, ensuring timely delivery and compliance with professional standards. You'll build strong client relationships, mentor junior team members, and provide expert guidance on complex technical matters. Your leadership will be key in maintaining high-quality service and fostering a collaborative team culture. Key Responsibilities Lead and manage audit engagements from planning through to completion. Develop and maintain strong client relationships, understanding their business needs and challenges. Provide technical expertise on complex audit issues including IFRS, group audits, acquisitions, and restructures. Review audit files to ensure quality standards are met and exceeded. Support business development through proposal preparation and client tenders. Mentor and empower team members, promoting independent thinking and professional growth. Champion efficiency and innovation, including the adoption of new technologies. What We're Looking For ACA, ACCA, CA qualified or qualified by experience. Proven experience in audit within an accountancy practice. Strong technical knowledge and commercial awareness. Excellent communication and decision-making skills. Ability to manage multiple priorities and deliver high-quality work under pressure. A proactive approach to problem-solving and continuous improvement. Why Join Our Client? Be part of a forward-thinking and supportive team. Work with a diverse portfolio of clients across various industries. Enjoy flexibility in office location across the South Region. Contribute to a culture that values integrity, collaboration, and excellence. If this opportunity aligns with your experience, and you're open to exploring a new challenge, we'd love to hear from you. You can apply directly, or for a confidential conversation, feel free to contact Lorna Pilling on . Please note: All applicants must already hold the legal right to work in the UK at the time of application. #
We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 13 countries and continuing to expand globally, we're proud to move more people through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the Opportunity The Technical Support Manager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to effectively work with cross-functional teams, analyse data to inform decisions, and recommend solutions that improve our product delivery and drive operational resilience and efficiency. What you'll do: Leverage knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data. Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and resolve customer and partner issues. Lead cross-functional initiatives to optimize support processes and tools and proactive monitoring to improve efficiency and reliability Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback Create and refine documentation and our online knowledge base to empower users to resolve issues via self-service, reducing dependency on raising support tickets. Provide feedback to the Product team on common user issues and potential product improvements. Manage processes that monitor and track support tickets, ensuring SLAs are met. Contribute to the creation of knowledge base articles and FAQs. Engage with users directly to gather information and provide clear, concise explanations. Work with Engineering to design, implement, and manage a comprehensive monitoring framework to proactively identify and address potential issues Drive initiatives and implement strategies to ensure consistently high levels of customer satisfaction, exceeding service level agreements (SLAs) and fostering positive customer relationships. Set clear performance goals, provide regular feedback, and conduct performance reviews for team members, identifying areas for development and growth. Oversee the development and maintenance of a comprehensive knowledge base to empower both customers and support staff to resolve common issues independently. About you Ideally, you'll have: Have 5+ years of people management experience 8+ years of experience in managing migration projects, analysing team metrics to assess efficiency and reconciling data sources Experience managing identifying and triaging technical issues and driving solutions with clear metrics to show impact Experience with incident and problem management processes in a scaling environment Have strong analytical skills to investigate, prioritise, and identify the root cause of issues Operational expertise (measuring/improving manual processes, motivating/engaging an operations team) Has experience with technical product support teams and understands the technical backend of products. Also skilled in leading teams to resolve technical product issues for customers. Preferred Qualifications Payments expertise (working with financial partners, optimising processing errors, managing payment costs) Have experience navigating the nuanced complexity of financial systems and data challenges We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work. You'll have access to: A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively Harrison Assessments - our talent management provider that facilitates continuous professional development A variety of flexible leave options A company-wide paid day off Flexible (hybrid) working conditions Health insurance via our provider Vitality Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia) Our generous employee referral program Mid-year, quarterly, and end-of-year corporate and team events and workshops Short-term remote working arrangements International travel opportunities (dependent on role) You'll also be able to take up the numerous other benefits that working at Littlepay affords you, including having access to the eclectic and vibrant culture that Shoreditch is known for. At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully. For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role. We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences. Our Recruitment Process If you've been shortlisted for the role, you'll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you'll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer. If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don't hesitate to let us know. Additionally, if you don't meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don't), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve! Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You'll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe. If this opportunity interests you, hit apply! We look forward to learning about you. Littlepay are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Do you have full, unrestricted working rights in the UK? Select Do you have at least 3 years of experience with project delivery of technical solutions involving multiple integrating parties, preferably within Payments, FinTech or Financial Services ? Select Do you hold a PMP, Prince2, or similar project management certification? Select Do you have experience in managing integrations with transit payments systems ? Select
Aug 16, 2025
Full time
We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 13 countries and continuing to expand globally, we're proud to move more people through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the Opportunity The Technical Support Manager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to effectively work with cross-functional teams, analyse data to inform decisions, and recommend solutions that improve our product delivery and drive operational resilience and efficiency. What you'll do: Leverage knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data. Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and resolve customer and partner issues. Lead cross-functional initiatives to optimize support processes and tools and proactive monitoring to improve efficiency and reliability Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback Create and refine documentation and our online knowledge base to empower users to resolve issues via self-service, reducing dependency on raising support tickets. Provide feedback to the Product team on common user issues and potential product improvements. Manage processes that monitor and track support tickets, ensuring SLAs are met. Contribute to the creation of knowledge base articles and FAQs. Engage with users directly to gather information and provide clear, concise explanations. Work with Engineering to design, implement, and manage a comprehensive monitoring framework to proactively identify and address potential issues Drive initiatives and implement strategies to ensure consistently high levels of customer satisfaction, exceeding service level agreements (SLAs) and fostering positive customer relationships. Set clear performance goals, provide regular feedback, and conduct performance reviews for team members, identifying areas for development and growth. Oversee the development and maintenance of a comprehensive knowledge base to empower both customers and support staff to resolve common issues independently. About you Ideally, you'll have: Have 5+ years of people management experience 8+ years of experience in managing migration projects, analysing team metrics to assess efficiency and reconciling data sources Experience managing identifying and triaging technical issues and driving solutions with clear metrics to show impact Experience with incident and problem management processes in a scaling environment Have strong analytical skills to investigate, prioritise, and identify the root cause of issues Operational expertise (measuring/improving manual processes, motivating/engaging an operations team) Has experience with technical product support teams and understands the technical backend of products. Also skilled in leading teams to resolve technical product issues for customers. Preferred Qualifications Payments expertise (working with financial partners, optimising processing errors, managing payment costs) Have experience navigating the nuanced complexity of financial systems and data challenges We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work. You'll have access to: A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively Harrison Assessments - our talent management provider that facilitates continuous professional development A variety of flexible leave options A company-wide paid day off Flexible (hybrid) working conditions Health insurance via our provider Vitality Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia) Our generous employee referral program Mid-year, quarterly, and end-of-year corporate and team events and workshops Short-term remote working arrangements International travel opportunities (dependent on role) You'll also be able to take up the numerous other benefits that working at Littlepay affords you, including having access to the eclectic and vibrant culture that Shoreditch is known for. At Littlepay, we believe great work happens when we solve problems, together. We see in-person collaboration as an important way to build connections, share ideas, and support each other meaningfully. For those assigned to an office location, we generally expect a minimum two-day presence in the office each week. This may vary depending on your role, team, and location. For example, our team in Luxembourg works 4 days from the office, whereas our AU and UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customer engagement, or specific team workflows. Your hiring manager will provide details relevant to your role. We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we continue to scale, ensuring our ways of working support both our people and our shared ambition to move more people through better payment experiences. Our Recruitment Process If you've been shortlisted for the role, you'll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you'll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer. If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don't hesitate to let us know. Additionally, if you don't meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don't), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve! Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You'll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe. If this opportunity interests you, hit apply! We look forward to learning about you. Littlepay are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Do you have full, unrestricted working rights in the UK? Select Do you have at least 3 years of experience with project delivery of technical solutions involving multiple integrating parties, preferably within Payments, FinTech or Financial Services ? Select Do you hold a PMP, Prince2, or similar project management certification? Select Do you have experience in managing integrations with transit payments systems ? Select
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: City: Gateshead Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Aug 16, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: City: Gateshead Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
IT Project Manager Oracle Servers - 6-Month Contract - London - £550 per day Outside IR35 We're working with a respected organisation undergoing a major technology transformation and are seeking an experienced IT Project Manager to lead a critical programme of work. This contract role, based in London, offers a six-month engagement focused on delivering a suite of infrastructure and application upgrades. It's an ideal opportunity for a seasoned project consultant who thrives in technically complex environments and can confidently steer cross-functional teams to successful outcomes. This is a delivery-focused role that will involve end-to-end responsibility for a major IT implementation project, including the deployment of new Oracle servers, migration of existing Oracle databases-complete with version upgrades-and the rollout of a new integrated business application. The successful candidate will be expected to drive planning, execution, testing, and post-deployment activities, ensuring each phase is delivered on time, within budget, and aligned with stakeholder expectations. You will play a central role in defining the project scope, deliverables, and timelines in collaboration with internal teams and vendor partners. As a strong communicator and skilled organiser, you'll coordinate daily activity across infrastructure, application, and testing workstreams while managing risks, resolving issues, and maintaining momentum throughout the delivery lifecycle. This is not a hands-off role. You will be expected to engage directly with both technical teams and business users, managing detailed project plans, ensuring effective configuration and integration, and coordinating testing and remediation activities in collaboration with operational teams. You'll also ensure project documentation, governance reporting, and knowledge transfer materials are developed and delivered as part of the project scope. Strong stakeholder engagement is critical. You'll regularly brief senior leadership and business sponsors on project progress, challenges, and dependencies, keeping communication open and aligned across the board. In addition, you'll lead planning sessions, stand-ups, and reviews, driving a culture of accountability and visibility. To succeed in this role, you'll need a strong track record of managing infrastructure or enterprise application projects within a mid-to-large scale environment. A background in implementing server environments, database migrations, and working across both internal and vendor-delivered workstreams will be highly advantageous. Experience in handling governance, compliance, and risk management within technical projects is also essential. Ideally, you'll bring a recognised project management qualification such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If you're a driven IT Project Manager with the technical awareness and delivery skills to take ownership of complex initiatives, we want to hear from you. Apply now to speak with one of our consultants and explore this exciting opportunity in more detail. For more information on this IT Project Managercontract, contact or call Will on . Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Aug 16, 2025
Full time
IT Project Manager Oracle Servers - 6-Month Contract - London - £550 per day Outside IR35 We're working with a respected organisation undergoing a major technology transformation and are seeking an experienced IT Project Manager to lead a critical programme of work. This contract role, based in London, offers a six-month engagement focused on delivering a suite of infrastructure and application upgrades. It's an ideal opportunity for a seasoned project consultant who thrives in technically complex environments and can confidently steer cross-functional teams to successful outcomes. This is a delivery-focused role that will involve end-to-end responsibility for a major IT implementation project, including the deployment of new Oracle servers, migration of existing Oracle databases-complete with version upgrades-and the rollout of a new integrated business application. The successful candidate will be expected to drive planning, execution, testing, and post-deployment activities, ensuring each phase is delivered on time, within budget, and aligned with stakeholder expectations. You will play a central role in defining the project scope, deliverables, and timelines in collaboration with internal teams and vendor partners. As a strong communicator and skilled organiser, you'll coordinate daily activity across infrastructure, application, and testing workstreams while managing risks, resolving issues, and maintaining momentum throughout the delivery lifecycle. This is not a hands-off role. You will be expected to engage directly with both technical teams and business users, managing detailed project plans, ensuring effective configuration and integration, and coordinating testing and remediation activities in collaboration with operational teams. You'll also ensure project documentation, governance reporting, and knowledge transfer materials are developed and delivered as part of the project scope. Strong stakeholder engagement is critical. You'll regularly brief senior leadership and business sponsors on project progress, challenges, and dependencies, keeping communication open and aligned across the board. In addition, you'll lead planning sessions, stand-ups, and reviews, driving a culture of accountability and visibility. To succeed in this role, you'll need a strong track record of managing infrastructure or enterprise application projects within a mid-to-large scale environment. A background in implementing server environments, database migrations, and working across both internal and vendor-delivered workstreams will be highly advantageous. Experience in handling governance, compliance, and risk management within technical projects is also essential. Ideally, you'll bring a recognised project management qualification such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If you're a driven IT Project Manager with the technical awareness and delivery skills to take ownership of complex initiatives, we want to hear from you. Apply now to speak with one of our consultants and explore this exciting opportunity in more detail. For more information on this IT Project Managercontract, contact or call Will on . Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking IT Manager - Infrastructure Please click for similar jobs The Skills You'll Need: IT infrastructure, network, server, VM, cyber security, project management, banking systems familiarity, multitasking, English/Mandarin Your New Salary: to £88k Office based Perm To be successful in this role our client has said it is essential that candidates: are fluent in both Mandarin and English have solid experience in IT infrastructure, network, server, VM, cyber security, project management are familiar with banking systems If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Assist Head of IT to ensure the Branch IT department to behave ethically and act in full compliance with relevant Laws and Regulatory requirements. Maintain the COMMS room and DR site, and keep them in an available, stable and healthy status. Ensure proper management of the Branch IT infrastructure projects and subsequent upgrades and expansions. Manage reliable and secure IT networks, systems, and services, identifying problems, and recommending and implementing improvements to meet business needs. Ensure IT networks, systems and services are monitored and maintained to high levels of quality in accordance with industry standard best practice. Ensure IT security controls monitored and maintained to a high standard. Specify requirements for external and internal support providers to ensure effective delivery of IT services developed on behalf of the business and IT Teams. Support London Branch employees with IT requirements to ensure they have the right technology and IT support for their day-to-day work. Perform any other duties as directed by the Head of IT or Senior Management. Other duties assigned by General Manager or COO. The Skills You'll Need to Succeed: Extensive relevant experience. Knowledge and experience of infrastructure, general IT, network, server, VM, cyber security, Database, Web development. Proven experience in managing IT projects. Preferably to be Familiar with general Banking systems and trading platforms, such as Bloomberg and Reuters, know about related IT regulatory and policies for Bank etc. A background in finance or banking. Previous background with financial & regulatory projects would be a strong plus. Certifications IT technical related are a plus, for example, MCITP, MCSD, VCP, CCIE/HCIE. Fluent English and Mandarin. Ability to multitask. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Aug 16, 2025
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking IT Manager - Infrastructure Please click for similar jobs The Skills You'll Need: IT infrastructure, network, server, VM, cyber security, project management, banking systems familiarity, multitasking, English/Mandarin Your New Salary: to £88k Office based Perm To be successful in this role our client has said it is essential that candidates: are fluent in both Mandarin and English have solid experience in IT infrastructure, network, server, VM, cyber security, project management are familiar with banking systems If that means this job isn't a match for you please view our other vacancies for one that may be a better fit. What You'll be Doing: Assist Head of IT to ensure the Branch IT department to behave ethically and act in full compliance with relevant Laws and Regulatory requirements. Maintain the COMMS room and DR site, and keep them in an available, stable and healthy status. Ensure proper management of the Branch IT infrastructure projects and subsequent upgrades and expansions. Manage reliable and secure IT networks, systems, and services, identifying problems, and recommending and implementing improvements to meet business needs. Ensure IT networks, systems and services are monitored and maintained to high levels of quality in accordance with industry standard best practice. Ensure IT security controls monitored and maintained to a high standard. Specify requirements for external and internal support providers to ensure effective delivery of IT services developed on behalf of the business and IT Teams. Support London Branch employees with IT requirements to ensure they have the right technology and IT support for their day-to-day work. Perform any other duties as directed by the Head of IT or Senior Management. Other duties assigned by General Manager or COO. The Skills You'll Need to Succeed: Extensive relevant experience. Knowledge and experience of infrastructure, general IT, network, server, VM, cyber security, Database, Web development. Proven experience in managing IT projects. Preferably to be Familiar with general Banking systems and trading platforms, such as Bloomberg and Reuters, know about related IT regulatory and policies for Bank etc. A background in finance or banking. Previous background with financial & regulatory projects would be a strong plus. Certifications IT technical related are a plus, for example, MCITP, MCSD, VCP, CCIE/HCIE. Fluent English and Mandarin. Ability to multitask. Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Head of Probate - Nationwide Firm (Based in Derby HQ / Hybrid Working) Lead with purpose. Inspire a team. Redefine probate services. Location: Derby(with travel across UK offices as required) Position: Head of Probate Salary: £60,000 - £80,000 DOE + Bonus + Benefits Flexibility: Hybrid working available A rare leadership opportunity has arisen at a fast-growing, process-driven private client firm that's reshaping the way people experience probate and estate planning. We're looking for a Head of Probate - someone with the right mix of legal expertise, operational awareness, and inspirational leadership - to guide a national team, raise service standards, and drive performance in line with the firm's vision: protecting memories, not just money. This role is perfect for someone who has a strong background in high-volume private client or conveyancing work and is ready to take the step into strategic leadership. What You'll Be Doing: Lead, mentor, and support Probate Managers and Legal Advisors across a national team Maintain a small caseload of complex estates and trusts (as needed) Drive team engagement, development, and performance through regular 1:1s and structured reviews Embed and enhance processes across a network of branches to ensure consistency and excellence Oversee legal compliance, service delivery, and continuous improvement initiatives Analyse performance data and shape strategies that improve client service, risk mitigation, and profitability Contribute to recruitment, onboarding, marketing, and client experience strategy Be a key member of the senior legal team - collaborating with HR, Training, and Commercial Directors What You'll Bring: Proven experience in probate, private client, or conveyancing (ideally in a process-heavy, high-volume setting) A passion for excellent client service and people development Confidence in leading and mentoring legal professionals at different stages of their career Ability to balance technical legal oversight with commercial awareness Strong knowledge of SRA regulations and compliance standards Excellent stakeholder management, communication, and problem-solving skills Experience managing performance, budgets or contributing to P&L desirable Why Apply? Join a purpose-driven firm on a mission to modernise the probate experience Enjoy autonomy and strategic input at senior leadership level Lead a dedicated, values-led team with national reach Be part of a collaborative, innovative culture where ideas and people matter Hybrid working and flexible travel supported Ready to lead the future of probate? Apply now or contact us in confidence to discuss your next big step. Leadership starts here.
Aug 16, 2025
Full time
Head of Probate - Nationwide Firm (Based in Derby HQ / Hybrid Working) Lead with purpose. Inspire a team. Redefine probate services. Location: Derby(with travel across UK offices as required) Position: Head of Probate Salary: £60,000 - £80,000 DOE + Bonus + Benefits Flexibility: Hybrid working available A rare leadership opportunity has arisen at a fast-growing, process-driven private client firm that's reshaping the way people experience probate and estate planning. We're looking for a Head of Probate - someone with the right mix of legal expertise, operational awareness, and inspirational leadership - to guide a national team, raise service standards, and drive performance in line with the firm's vision: protecting memories, not just money. This role is perfect for someone who has a strong background in high-volume private client or conveyancing work and is ready to take the step into strategic leadership. What You'll Be Doing: Lead, mentor, and support Probate Managers and Legal Advisors across a national team Maintain a small caseload of complex estates and trusts (as needed) Drive team engagement, development, and performance through regular 1:1s and structured reviews Embed and enhance processes across a network of branches to ensure consistency and excellence Oversee legal compliance, service delivery, and continuous improvement initiatives Analyse performance data and shape strategies that improve client service, risk mitigation, and profitability Contribute to recruitment, onboarding, marketing, and client experience strategy Be a key member of the senior legal team - collaborating with HR, Training, and Commercial Directors What You'll Bring: Proven experience in probate, private client, or conveyancing (ideally in a process-heavy, high-volume setting) A passion for excellent client service and people development Confidence in leading and mentoring legal professionals at different stages of their career Ability to balance technical legal oversight with commercial awareness Strong knowledge of SRA regulations and compliance standards Excellent stakeholder management, communication, and problem-solving skills Experience managing performance, budgets or contributing to P&L desirable Why Apply? Join a purpose-driven firm on a mission to modernise the probate experience Enjoy autonomy and strategic input at senior leadership level Lead a dedicated, values-led team with national reach Be part of a collaborative, innovative culture where ideas and people matter Hybrid working and flexible travel supported Ready to lead the future of probate? Apply now or contact us in confidence to discuss your next big step. Leadership starts here.
Tax Partner - Boutique Practice Your new company Are you an experienced tax professional seeking an exciting opportunity to make a significant impact? We are a dynamic and growing small practice looking for a talented Tax Partner to join our team. If you're passionate about delivering exceptional tax services, fostering client relationships, and driving the success of our practice, we want to hear from you! Your new role Ownership and Influence: As a Tax Partner, you'll have a unique opportunity to shape the future of our practice. Your expertise and leadership will play a vital role in driving the growth and success of our firm. Entrepreneurial Environment: We foster an entrepreneurial culture that encourages innovation, creative thinking, and new ideas. You'll have the freedom to implement your vision and contribute to the strategic direction of our practice. Diverse Client Base: Our practice serves a diverse range of clients, from small businesses and startups to high-net-worth individuals. You'll have the chance to work with a variety of industries and develop strong client relationships. Collaborative and Supportive Team: Join a supportive and talented team of professionals who are passionate about delivering excellent service to our clients. We value teamwork, collaboration, and knowledge sharing. Work-Life Balance: We believe in maintaining a healthy work-life balance and offer flexible working arrangements to help you achieve personal and professional harmony. Key Responsibilities: Provide expert tax advice and guidance to clients, including individuals and businesses, on a wide range of tax matters, such as corporate tax, personal tax, VAT, and inheritance tax. Lead and manage client engagements, ensuring the timely delivery of high-quality tax services while exceeding client expectations. Develop and nurture strong client relationships, acting as a trusted advisor and building long-term partnerships. Identify tax planning opportunities to help clients optimize their tax position and mitigate risks. Stay up-to-date with changes in tax legislation and regulations, proactively advising clients on their implications and opportunities. Lead and mentor a team of tax professionals, providing guidance, support, and fostering a culture of continuous learning and development. Collaborate with other partners and departments within the firm to leverage cross-functional expertise and deliver comprehensive client solutions. Drive business development efforts, including networking, lead generation, and proposal development, to expand our client base and achieve growth targets. Contribute to the strategic planning and decision-making processes of the practice, actively participating in firm-wide initiatives. What you'll need to succeed Qualifications and Skills: ACA, ACCA, CTA, or equivalent professional qualification. Proven experience in a senior tax role within a small practice or professional services firm. Strong technical knowledge of UK tax legislation and regulations across multiple tax disciplines. Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. Demonstrated leadership abilities, with experience in managing and developing a team. Strong business acumen and ability to drive growth and profitability. Commercial awareness and a track record of successful business development. Exceptional problem-solving and analytical skills, with attention to detail. Ability to work independently and collaboratively in a fast-paced environment. A proactive and innovative mindset, always seeking ways to add value to clients and the firm. What you'll get in return Flexible working options available. #
Aug 16, 2025
Full time
Tax Partner - Boutique Practice Your new company Are you an experienced tax professional seeking an exciting opportunity to make a significant impact? We are a dynamic and growing small practice looking for a talented Tax Partner to join our team. If you're passionate about delivering exceptional tax services, fostering client relationships, and driving the success of our practice, we want to hear from you! Your new role Ownership and Influence: As a Tax Partner, you'll have a unique opportunity to shape the future of our practice. Your expertise and leadership will play a vital role in driving the growth and success of our firm. Entrepreneurial Environment: We foster an entrepreneurial culture that encourages innovation, creative thinking, and new ideas. You'll have the freedom to implement your vision and contribute to the strategic direction of our practice. Diverse Client Base: Our practice serves a diverse range of clients, from small businesses and startups to high-net-worth individuals. You'll have the chance to work with a variety of industries and develop strong client relationships. Collaborative and Supportive Team: Join a supportive and talented team of professionals who are passionate about delivering excellent service to our clients. We value teamwork, collaboration, and knowledge sharing. Work-Life Balance: We believe in maintaining a healthy work-life balance and offer flexible working arrangements to help you achieve personal and professional harmony. Key Responsibilities: Provide expert tax advice and guidance to clients, including individuals and businesses, on a wide range of tax matters, such as corporate tax, personal tax, VAT, and inheritance tax. Lead and manage client engagements, ensuring the timely delivery of high-quality tax services while exceeding client expectations. Develop and nurture strong client relationships, acting as a trusted advisor and building long-term partnerships. Identify tax planning opportunities to help clients optimize their tax position and mitigate risks. Stay up-to-date with changes in tax legislation and regulations, proactively advising clients on their implications and opportunities. Lead and mentor a team of tax professionals, providing guidance, support, and fostering a culture of continuous learning and development. Collaborate with other partners and departments within the firm to leverage cross-functional expertise and deliver comprehensive client solutions. Drive business development efforts, including networking, lead generation, and proposal development, to expand our client base and achieve growth targets. Contribute to the strategic planning and decision-making processes of the practice, actively participating in firm-wide initiatives. What you'll need to succeed Qualifications and Skills: ACA, ACCA, CTA, or equivalent professional qualification. Proven experience in a senior tax role within a small practice or professional services firm. Strong technical knowledge of UK tax legislation and regulations across multiple tax disciplines. Excellent communication and interpersonal skills, with the ability to build and maintain client relationships. Demonstrated leadership abilities, with experience in managing and developing a team. Strong business acumen and ability to drive growth and profitability. Commercial awareness and a track record of successful business development. Exceptional problem-solving and analytical skills, with attention to detail. Ability to work independently and collaboratively in a fast-paced environment. A proactive and innovative mindset, always seeking ways to add value to clients and the firm. What you'll get in return Flexible working options available. #
Management Accounting Assistant Manager - £35,000 - £45,000 Your new company This company are searching for an experienced Management Accounting Assistant Manager in their Belfast office, for a competitive salary between £35000 - £45000. This company are regarded as one of the most progressive and entrepreneurial professional services firms in the UK today. The management accounting assistant manager will also be responsible for mentoring junior member of the team, along with applying their technical knowledge to a wide range of work across the accounts process. Your new role You will be responsible for : Preparing management accounting information for review, ensuring all work is accurate, timely, easy to follow and informative. Ensuring all review points are cleared prior to final review. Consistently learning from review points in prior months, works to proactively incorporate previous review points into next month's output. Working within budgeted timeframes to deliver, and highlights difficulties quickly to the Management Accounting Lead. Consistently aims to improve on budget. Applying technical accounting knowledge to work, highlights concern early and consults with others for solutions. Assisting in ensuring effective controls are in place to maintain compliance with RSM Tax and Accounting policies and procedures. Assisting in the development of 'standard' Belfast LCC output working files that result in consistency across clients and become the 'gold standard' for Outsourcing. Developing your own skills, knowledge and experience of management accounting and clients. Communication & meeting deadlines Prioritising your workload effectively in order to meet month end deadlines. Identifies opportunities to front load work where possible and reduce the effort at month end. Using effective communication methods, both written and verbal to ensure all stakeholders are kept fully informed of progress on service delivery, raising risks and issues on a timely basis. Building a strong reputation for delivering a quality, timely product recognising that this is a key ingredient of future success with our internal clients. Building strong stakeholder relationships and is regarded as a 'trusted advisor'. What you'll need to succeed Qualified accountant with 1+ years post qualification experience. Practice/audit background preferred. ERP experience (NetSuite, Oracle, Sage etc). Outstanding written and verbal communication skills. Strong client service skills. What you'll get in return Competitive salary between £35,000 - £45,000 Excellent company benefits Great company culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Aug 16, 2025
Full time
Management Accounting Assistant Manager - £35,000 - £45,000 Your new company This company are searching for an experienced Management Accounting Assistant Manager in their Belfast office, for a competitive salary between £35000 - £45000. This company are regarded as one of the most progressive and entrepreneurial professional services firms in the UK today. The management accounting assistant manager will also be responsible for mentoring junior member of the team, along with applying their technical knowledge to a wide range of work across the accounts process. Your new role You will be responsible for : Preparing management accounting information for review, ensuring all work is accurate, timely, easy to follow and informative. Ensuring all review points are cleared prior to final review. Consistently learning from review points in prior months, works to proactively incorporate previous review points into next month's output. Working within budgeted timeframes to deliver, and highlights difficulties quickly to the Management Accounting Lead. Consistently aims to improve on budget. Applying technical accounting knowledge to work, highlights concern early and consults with others for solutions. Assisting in ensuring effective controls are in place to maintain compliance with RSM Tax and Accounting policies and procedures. Assisting in the development of 'standard' Belfast LCC output working files that result in consistency across clients and become the 'gold standard' for Outsourcing. Developing your own skills, knowledge and experience of management accounting and clients. Communication & meeting deadlines Prioritising your workload effectively in order to meet month end deadlines. Identifies opportunities to front load work where possible and reduce the effort at month end. Using effective communication methods, both written and verbal to ensure all stakeholders are kept fully informed of progress on service delivery, raising risks and issues on a timely basis. Building a strong reputation for delivering a quality, timely product recognising that this is a key ingredient of future success with our internal clients. Building strong stakeholder relationships and is regarded as a 'trusted advisor'. What you'll need to succeed Qualified accountant with 1+ years post qualification experience. Practice/audit background preferred. ERP experience (NetSuite, Oracle, Sage etc). Outstanding written and verbal communication skills. Strong client service skills. What you'll get in return Competitive salary between £35,000 - £45,000 Excellent company benefits Great company culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Quote Coordinator - Cookstown The company: Our client an award-winning organisation based in Cookstown is firmly established as one of Europe's largest manufacturing organisations and is a market leader in their industry. They are a family-run company and have successfully been trading for over 30 years and now have sites across Europe. They are recruiting for a Quote Coordinator. This is a 12 month contract initially to cover maternity. Hours of work are Monday-Friday 9-5. Salary can be discussed at interview. As Quote Coordinator duties include: Delivering excellent levels of customer service Building strong working relationships with existing and potential customersCo-ordinating a high volume of quotations for a wide range of products Collaborating with internal teams to support the delivery of technically accurate, timely and commercially astute quotations Communicate effectively via email, on the phone and in person Instil and maintain a customer service culture (internal and external) where the customer always comes first Check leads to identify and remove duplicate entries at the earliest opportunity Review and triage quotations requests from existing and potential customers - internal and external Understand customer requirements to support the provision of accurate and time-sensitive quotations Co-ordinate the collection of all necessary information Enter the baseline information required on the company's Customer Relationship Management (CRM) system Ensure that all documentation supporting quotations requests is uploaded to the company's CRM system before opportunities are released for quoting Collaborate and communicate with internal teams to manage the work flow and ensure quotations are completed accurately and on time Prepare and maintain a repository of templates and response content for managing enquiries Work closely with Sales Managers to ensure that customers' needs are understood and met, if not exceeded Seek feedback from customers (internal and external) to support continuous improvement in service levels and conversion rates Deal with customer queries and provide updates on progress What you get in returnYou will get an excellent starting salary, hybrid working from home 1 day a week after training, 32 days holidays, 5% pension and a great opportunity to join a reputable leading engineering firm. If you are interested in this role please call Brian in Hays on or email cv #
Aug 16, 2025
Full time
Quote Coordinator - Cookstown The company: Our client an award-winning organisation based in Cookstown is firmly established as one of Europe's largest manufacturing organisations and is a market leader in their industry. They are a family-run company and have successfully been trading for over 30 years and now have sites across Europe. They are recruiting for a Quote Coordinator. This is a 12 month contract initially to cover maternity. Hours of work are Monday-Friday 9-5. Salary can be discussed at interview. As Quote Coordinator duties include: Delivering excellent levels of customer service Building strong working relationships with existing and potential customersCo-ordinating a high volume of quotations for a wide range of products Collaborating with internal teams to support the delivery of technically accurate, timely and commercially astute quotations Communicate effectively via email, on the phone and in person Instil and maintain a customer service culture (internal and external) where the customer always comes first Check leads to identify and remove duplicate entries at the earliest opportunity Review and triage quotations requests from existing and potential customers - internal and external Understand customer requirements to support the provision of accurate and time-sensitive quotations Co-ordinate the collection of all necessary information Enter the baseline information required on the company's Customer Relationship Management (CRM) system Ensure that all documentation supporting quotations requests is uploaded to the company's CRM system before opportunities are released for quoting Collaborate and communicate with internal teams to manage the work flow and ensure quotations are completed accurately and on time Prepare and maintain a repository of templates and response content for managing enquiries Work closely with Sales Managers to ensure that customers' needs are understood and met, if not exceeded Seek feedback from customers (internal and external) to support continuous improvement in service levels and conversion rates Deal with customer queries and provide updates on progress What you get in returnYou will get an excellent starting salary, hybrid working from home 1 day a week after training, 32 days holidays, 5% pension and a great opportunity to join a reputable leading engineering firm. If you are interested in this role please call Brian in Hays on or email cv #
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Date: 8 May 2024 Sector: IT Type: Permanent Location: London Salary: £60,000 - 80,000 per annum Email: Ref: BT93 IT Operations Manager This well-established and highly successful financial services organization has an excellent reputation and is now looking for an IT Operations Manager, a newly created role. The company's IT infrastructure and its administration are delivered by third parties. While IT knowledge is valuable, this role primarily involves managing outsourced services rather than technical hands-on work. The successful candidate will be responsible for the day-to-day delivery of the company's outsourced IT and Security services, managing technology vendors, overseeing controls, implementing new processes, and facilitating the relationship between the business and its supporting systems. Knowledge of the London insurance market would be beneficial but not essential. Experience managing third-party supplier relationships and a working knowledge of cybersecurity, resilience, and control are required. Key duties include: Management of core, outsourced IT services contract. Project management. Change management, working alongside the Operations Manager. Onsite IT support and issue triage prior to escalation to relevant suppliers. Participation in the Incident Response Team. Membership of the monthly Information Security Forum. Management of software and device estate. Development of governance and controls around IT and Data. Liaison with auditors and response coordination.
Aug 16, 2025
Full time
Quick Registration: First Name , Last Name , e-mail , Phone , Sector, Location Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in Administration Assistant - Financial Services Our client is a Financial Market making company in Our client is a Wealth and Asset Management firm in Date: 8 May 2024 Sector: IT Type: Permanent Location: London Salary: £60,000 - 80,000 per annum Email: Ref: BT93 IT Operations Manager This well-established and highly successful financial services organization has an excellent reputation and is now looking for an IT Operations Manager, a newly created role. The company's IT infrastructure and its administration are delivered by third parties. While IT knowledge is valuable, this role primarily involves managing outsourced services rather than technical hands-on work. The successful candidate will be responsible for the day-to-day delivery of the company's outsourced IT and Security services, managing technology vendors, overseeing controls, implementing new processes, and facilitating the relationship between the business and its supporting systems. Knowledge of the London insurance market would be beneficial but not essential. Experience managing third-party supplier relationships and a working knowledge of cybersecurity, resilience, and control are required. Key duties include: Management of core, outsourced IT services contract. Project management. Change management, working alongside the Operations Manager. Onsite IT support and issue triage prior to escalation to relevant suppliers. Participation in the Incident Response Team. Membership of the monthly Information Security Forum. Management of software and device estate. Development of governance and controls around IT and Data. Liaison with auditors and response coordination.
Summary We're looking for a Grants Manager to support the Racial Justice Unit for a 6 month fixed-term contract About the Department/Role The Racial Justice Unit reflects the Church's renewed commitment to justice as part of the wider theological imperatives to see Christ in the other, to be united in Him and to love our neighbours. The primary role of the RJU is to lead on the coordination of racial justice initiatives which involves the implementation of (FLTA), supporting key stakeholders including the senior leadership, dioceses, NCIs, TEIs, and other related institutions, coordinating and supporting the governance mechanisms, and managing the related Triennium Fund. This is a six-month interim role to provide operational leadership to support the delivery of the Unit's priorities which could be a suitable secondment opportunity. What you'll be doing The Racial Justice Unit is seeking a skilled Grants Manager, to lead the delivery of its funding programme. This role is central to managing grant operations, assessing applications, supporting grantees, and evaluating impact. Key responsibilities: Manage grant pipeline, awards, and live caseloads Lead financial tracking and reporting Support impact evaluation and learning Line manage the RJU Grants Assistant Collaborate with Finance, Legal, and PMO teams Assist with transition to new grant management system To be successful, you will need to have: Strong grant management and financial oversight Excellent communication and stakeholder engagement Analytical, detail-oriented, and highly organised Proficient in Microsoft Excel and Office Suite Experience in impact evaluation and reporting Key requirements: This is a 6 month fixed-term contract We are looking for someone to start in September 2025 if possible To have an informal conversation with the incumbent Reshmi Sarkar, please email About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. Please refer to the Job Description for more information about the role and person specification. What we offer Your Salary A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Aug 16, 2025
Full time
Summary We're looking for a Grants Manager to support the Racial Justice Unit for a 6 month fixed-term contract About the Department/Role The Racial Justice Unit reflects the Church's renewed commitment to justice as part of the wider theological imperatives to see Christ in the other, to be united in Him and to love our neighbours. The primary role of the RJU is to lead on the coordination of racial justice initiatives which involves the implementation of (FLTA), supporting key stakeholders including the senior leadership, dioceses, NCIs, TEIs, and other related institutions, coordinating and supporting the governance mechanisms, and managing the related Triennium Fund. This is a six-month interim role to provide operational leadership to support the delivery of the Unit's priorities which could be a suitable secondment opportunity. What you'll be doing The Racial Justice Unit is seeking a skilled Grants Manager, to lead the delivery of its funding programme. This role is central to managing grant operations, assessing applications, supporting grantees, and evaluating impact. Key responsibilities: Manage grant pipeline, awards, and live caseloads Lead financial tracking and reporting Support impact evaluation and learning Line manage the RJU Grants Assistant Collaborate with Finance, Legal, and PMO teams Assist with transition to new grant management system To be successful, you will need to have: Strong grant management and financial oversight Excellent communication and stakeholder engagement Analytical, detail-oriented, and highly organised Proficient in Microsoft Excel and Office Suite Experience in impact evaluation and reporting Key requirements: This is a 6 month fixed-term contract We are looking for someone to start in September 2025 if possible To have an informal conversation with the incumbent Reshmi Sarkar, please email About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. Please refer to the Job Description for more information about the role and person specification. What we offer Your Salary A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Undergraduate Administrator London March 2026 Temporary £22 per hour Higher Education Experience Role: Undergraduate Administrator Rate: £22 per hour + holiday PAYE Length: until March 2026 Location: London (Mainly hybrid) Your new company My client is aWorld-class university that has a great working environment based in a greatLocation in London. This company operates a hybrid mode with one of the bestEmployee satisfaction scores in the Higher Education sector. The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable): 25 Sept-5 Oct1 Dec - 12 Dec9 March - 20 March There will also be one Saturday working during the period, on 13 September. The role is a Monday to Friday role - 35 hours per week. Your new role Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office. Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries. Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials. Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor. Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days. Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries Updating decisions on applications to college systems and liaising with Central Admissions Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office. Maintenance and updating of undergraduate student records on departmental and college systems. Support the running of college open days, and liaising with students, guests, staff and sponsors. Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days). Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process. Collating all examination materials for review by the external examiners. Liaising with academic staff to ensure comprehensive responses to external examiner comments. Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners. Arranging for the printing of examination papers. Maintaining and storing the stocks of examination stationery. Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations. Managing invigilators during the exam period. Organising and minuting the examiners' meetings Organising the safe storage and secure disposal of students' examination scripts. Support other teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and offer holder days. What you'll need to succeed Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable.Experience of dealing with confidential materialExperience of dealing with admissions and examination processesExcellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with studentsGood interpersonal and organisational skillsExcellent accuracy and attention to detailStrong IT skills, including Microsoft Office Ability to manage your own time and workload and work effectively under pressureProactive approach to dealing with deadlinesWillingness to work effectively as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Aug 16, 2025
Seasonal
Undergraduate Administrator London March 2026 Temporary £22 per hour Higher Education Experience Role: Undergraduate Administrator Rate: £22 per hour + holiday PAYE Length: until March 2026 Location: London (Mainly hybrid) Your new company My client is aWorld-class university that has a great working environment based in a greatLocation in London. This company operates a hybrid mode with one of the bestEmployee satisfaction scores in the Higher Education sector. The institute is looking for a UG Administrator until August 2026. They are operating a 3-day on-site model except for the following weeks (non-negotiable): 25 Sept-5 Oct1 Dec - 12 Dec9 March - 20 March There will also be one Saturday working during the period, on 13 September. The role is a Monday to Friday role - 35 hours per week. Your new role Acting as the first point of contact and providing information for staff, students and other internal and external visitors and callers to the Undergraduate Office. Supporting start of term preparations, including correspondence with new students, registering students and dealing with enquiries. Processing undergraduate UCAS applications using college systems and UCAS weblink, including downloading application forms, printing application forms and associated materials. Reviewing and scoring UCAS applications on various parameters such as grades, personal statement and reference, based on guidelines set by the department Evaluating the strengths and weaknesses of UCAS applications and making recommendations to the admissions tutor. Arranging offer holder days, including inviting candidates, responding to enquiries, liaising with student helpers and academic staff and administering the offer holder days. Corresponding with applicants (email requests, letters, telephone) and Central Admissions on a range of admissions enquiries Updating decisions on applications to college systems and liaising with Central Admissions Liaison with other College divisions such as the Registry, Accommodations Office, Disability Office, Tuition Fees and International Office. Maintenance and updating of undergraduate student records on departmental and college systems. Support the running of college open days, and liaising with students, guests, staff and sponsors. Coordination and supervision of paid student helpers for UG admissions events (offer holder/open days). Assisting the Examinations Officer and Teaching Support Manager with the day-to-day running of the examinations process. Collating all examination materials for review by the external examiners. Liaising with academic staff to ensure comprehensive responses to external examiner comments. Collection, distribution and safe storage of draft examination papers to and from academic staff and external examiners. Arranging for the printing of examination papers. Maintaining and storing the stocks of examination stationery. Responsible for setting up examination rooms, liaising with the Computing Support Group to ensure all furniture and equipment for exams is in working order, including arranging special requirements as necessary for students taking their examinations. Managing invigilators during the exam period. Organising and minuting the examiners' meetings Organising the safe storage and secure disposal of students' examination scripts. Support other teaching team members at busy times of year, to ensure efficient service delivery, as directed by the Teaching Support Manager, in tasks such as student enquiries, exam administration, coursework submission, casual worker checks and administration of open days and offer holder days. What you'll need to succeed Working in an academic environment with experience of dealing with programme administration in a higher education setting is preferable.Experience of dealing with confidential materialExperience of dealing with admissions and examination processesExcellent written and verbal communication skills with the confidence and diplomacy to interact with all levels of staff and with studentsGood interpersonal and organisational skillsExcellent accuracy and attention to detailStrong IT skills, including Microsoft Office Ability to manage your own time and workload and work effectively under pressureProactive approach to dealing with deadlinesWillingness to work effectively as part of a team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service. Salary: £30,600 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers. Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. About the role We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes: Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle Support the Service Manager in leading the day to day operational delivery of the service Risk Management ownership, ensuring processes and policies are followed Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed Financial Management, including petty cash and budget management Contract management and Internal auditing, admin, and general other duties as required. About you We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now! Experience and understanding to support who have personality disorder Understanding of the Criminal Justice System Ability to motivate and empower a team to achieve KPI's Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Willingness and ability to work flexibly to meet service needs IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Criminal Justice Personality Disorder Residential Service Womens Service Social Care Offender Personality Disorder Deputy Management Residential Manager
Aug 16, 2025
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: This is a woman only residential site, located in Brixton (South-East London) and benefits from great transport links, including convenient access to nearby train services. Kindly be aware that step free access is not available at this service. Salary: £30,600 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota varying 08:00 - 16:00 and 09:00 - 17:00, you may need to work outside these hours, including bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers. Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. About the role We are looking for Deputy Service Manager to join OPD HASS Women Service. HerStory House is dedicated to empowering women with the skills needed to thrive in their chosen communities, maintain independence, and build a hopeful future. Our specialised, high-support, female-only residential service is tailored for women who are likely to meet the criteria for a personality disorder diagnosis and are at risk of entering or re-entering the Criminal Justice System. You will provide line management and leadership to the team so they feel empowered to be productive and perform well within their roles to a high standard, ensuring service quality and continuous improvement. We re looking for someone compassionate and experienced in understanding the criminal justice system and offender personality disorder, someone who brings empathy, tailored support and real dedication to help each resident thrive. The role includes: Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle Support the Service Manager in leading the day to day operational delivery of the service Risk Management ownership, ensuring processes and policies are followed Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed Financial Management, including petty cash and budget management Contract management and Internal auditing, admin, and general other duties as required. About you We are an organisation that embraces differences and encourages our staff to bring their professional but authentic selves to work! We re looking for someone who is driven to provide high-quality, effective, and person-centred support to staff, colleagues, residents, and participants. You should thrive in both team and independent settings, be confident in leading and motivating a team, and maintain high morale within the service. We value compassionate, supportive, and empowering leaders who are comfortable working in a fast-paced and constantly changing environment. If this sounds like you, take a look at our full JDPS and apply now! Experience and understanding to support who have personality disorder Understanding of the Criminal Justice System Ability to motivate and empower a team to achieve KPI's Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Willingness and ability to work flexibly to meet service needs IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. Criminal Justice Personality Disorder Residential Service Womens Service Social Care Offender Personality Disorder Deputy Management Residential Manager
Client Service Delivery Manager At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transforma click apply for full job details
Aug 16, 2025
Full time
Client Service Delivery Manager At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transforma click apply for full job details
Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or 'Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. How we work Central to our success is our Club model, which enables us to provide localised and personal service to clients, whilst delivering the expertise and clout of a large company. Our Clubs run both independently of each other, and collaborate within the Hub regions to support our clients and provide a range of opportunities for work for our ANDis on client engagements. Every Hub region has a People Partner (PP) that supports across two to three clubs. The PP is responsible for delivering a remarkable people experience that enables business success. As a pivotal part of the management team, the PP works closely with the BU Leads and Client Services to support the overall success of each Club and the Hub as a whole, through driving both operational and strategic activities that ensure that the people strategy underpins the business objectives. The PP should consistently provide strategic HR guidance and sound judgement on diverse business challenges and opportunities, leveraging deep expertise to deliver effective solutions and informed decision making on people matters. Join us - and help us fulfil our mission to close the world's digital skills gap. Your role As a People Partner, you will be responsible for: Delivering consistent, fair HR guidance across your region, and collaborating with the wider People Partner community to deliver against the overall business objectives. Driving key people initiatives to support operational excellence across your region, in close collaboration with the wider Talent Team (Talent Acquisition, Academy, and Payroll). Using insights from Illume, Luna (via PowerBI), Client NPS, and other data sources to identify opportunities to enhance people capability in line with business objectives. Fostering an inclusive, high-performance culture by championing fair and consistent experiences, using data and performance metrics to identify trends, forecast talent needs, and guide workforce planning across the region. Lead and support the delivery of AND-wide initiatives and changes within your area, ensuring smooth implementation and effective adoption. Collaborate on the design and development of broader AND-wide people strategies. Act as a guardian of AND's Values, Behaviours, and Leadership attributes within your region, working with Club leadership to foster a positive culture and drive ANDi engagement through initiatives and feedback channels. Drive ANDi growth through meaningful career development, recognition, and reward initiatives. Lead local succession planning to identify and prepare high-potential talent, and manage performance processes that align individual goals with business objectives. Provide expert guidance to regional leadership teams on people policies, handbooks, and employment law. Support and upskill line managers to make confident, informed decisions that reduce risk and ensure compliance. Collaborate with the wider Talent teams to ensure ANDi data and records are regularly audited, accurate, and up-to-date throughout the employee lifecycle Support the successful implementation of change initiatives and drive HR innovation by collaborating with the wider Talent team to enhance propositions, processes, and delivery across your clubs and the wider business. What you'll bring to the table: You believe in AND's mission and are committed to supporting our efforts to be the best company to work for, globally. You bring creativity to defining what an exceptional people experience looks like and maintain a positive, solutions focused mindset, even in challenging situations. You are an authentic and collaborative leader who sets high standards for excellence. You have a proven ability to make fair, pragmatic and well informed decisions while communicating with professionalism, openness, and transparency. You equally handle sensitive and confidential matters with care and discretion. You thrive in a fast-paced, dynamic environment, demonstrating resilience under pressure. You expertly balance operational and strategic responsibilities effectively leveraging strong stakeholder management, initiative and prioritisation skills to drive impact. Why join AND Digital? We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, we'll provide: Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people's lives. A "Blended Working" model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery. The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation. A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self. A safe environment for you to be yourself and challenge yourself. Benefits 25 days holiday allowance + bank holidays Flexible bank holidays Share scheme A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan Private medical insurance 6% employer pension contribution, when you contribute 2% PLUS many more For a full list of benefits - click here Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Aug 16, 2025
Full time
Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or 'Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,300 people with Clubs all over the UK, Europe and the USA with plans for global expansion in the next couple of years. How we work Central to our success is our Club model, which enables us to provide localised and personal service to clients, whilst delivering the expertise and clout of a large company. Our Clubs run both independently of each other, and collaborate within the Hub regions to support our clients and provide a range of opportunities for work for our ANDis on client engagements. Every Hub region has a People Partner (PP) that supports across two to three clubs. The PP is responsible for delivering a remarkable people experience that enables business success. As a pivotal part of the management team, the PP works closely with the BU Leads and Client Services to support the overall success of each Club and the Hub as a whole, through driving both operational and strategic activities that ensure that the people strategy underpins the business objectives. The PP should consistently provide strategic HR guidance and sound judgement on diverse business challenges and opportunities, leveraging deep expertise to deliver effective solutions and informed decision making on people matters. Join us - and help us fulfil our mission to close the world's digital skills gap. Your role As a People Partner, you will be responsible for: Delivering consistent, fair HR guidance across your region, and collaborating with the wider People Partner community to deliver against the overall business objectives. Driving key people initiatives to support operational excellence across your region, in close collaboration with the wider Talent Team (Talent Acquisition, Academy, and Payroll). Using insights from Illume, Luna (via PowerBI), Client NPS, and other data sources to identify opportunities to enhance people capability in line with business objectives. Fostering an inclusive, high-performance culture by championing fair and consistent experiences, using data and performance metrics to identify trends, forecast talent needs, and guide workforce planning across the region. Lead and support the delivery of AND-wide initiatives and changes within your area, ensuring smooth implementation and effective adoption. Collaborate on the design and development of broader AND-wide people strategies. Act as a guardian of AND's Values, Behaviours, and Leadership attributes within your region, working with Club leadership to foster a positive culture and drive ANDi engagement through initiatives and feedback channels. Drive ANDi growth through meaningful career development, recognition, and reward initiatives. Lead local succession planning to identify and prepare high-potential talent, and manage performance processes that align individual goals with business objectives. Provide expert guidance to regional leadership teams on people policies, handbooks, and employment law. Support and upskill line managers to make confident, informed decisions that reduce risk and ensure compliance. Collaborate with the wider Talent teams to ensure ANDi data and records are regularly audited, accurate, and up-to-date throughout the employee lifecycle Support the successful implementation of change initiatives and drive HR innovation by collaborating with the wider Talent team to enhance propositions, processes, and delivery across your clubs and the wider business. What you'll bring to the table: You believe in AND's mission and are committed to supporting our efforts to be the best company to work for, globally. You bring creativity to defining what an exceptional people experience looks like and maintain a positive, solutions focused mindset, even in challenging situations. You are an authentic and collaborative leader who sets high standards for excellence. You have a proven ability to make fair, pragmatic and well informed decisions while communicating with professionalism, openness, and transparency. You equally handle sensitive and confidential matters with care and discretion. You thrive in a fast-paced, dynamic environment, demonstrating resilience under pressure. You expertly balance operational and strategic responsibilities effectively leveraging strong stakeholder management, initiative and prioritisation skills to drive impact. Why join AND Digital? We have three core values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving. By joining AND, we'll provide: Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people's lives. A "Blended Working" model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery. The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation. A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self. A safe environment for you to be yourself and challenge yourself. Benefits 25 days holiday allowance + bank holidays Flexible bank holidays Share scheme A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan Private medical insurance 6% employer pension contribution, when you contribute 2% PLUS many more For a full list of benefits - click here Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
JOB SCOPE AND BRIEF Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan. We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise. The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate. This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders. You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience). Main job purpose: Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning. Main Duties Provide hands on-site IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc. Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues. Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments. Administer and update content on our external customer websites, including web pages, shop products and classes. Administer and update content on our internal web/intranet systems. Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training. Help develop and keep IT documentation and SOPs up-to-date. You will also deputise for the IT manager in his absence dealing with day-to-day issues. Essential Requirements Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging). A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently. Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them. Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support. Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc. Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools. Familiarity with basic data manipulation and reporting in Excel e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc. Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit. Using databases e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored. A good grasp of cyber security best practices. Using Zoom & Teams for meetings and webinars Desirable Requirements Experience of using and managing WordPress website CMS and/or WooCommerce , notably in an online shop/store/retail environment, including stock control and inventory management. Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies Experience of using and/or supporting Apple devices (macOS and iOS) Basic understanding of core web technologies such as HTML, CSS and responsive design. Basic understanding of graphics and video applications, particularly for online content. Microsoft Sharepoint content administration (web portal, pages, other content etc). Experience of eCommerce and/or retail Point-of-Sale. Creating and/or updating simple how to guides and note for non-technical users. A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation) Experience of the not-for-profit sector. Applications requiring sponsorship will not be accepted or progressed.
Aug 16, 2025
Full time
JOB SCOPE AND BRIEF Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan. We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise. The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate. This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders. You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience). Main job purpose: Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning. Main Duties Provide hands on-site IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc. Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues. Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments. Administer and update content on our external customer websites, including web pages, shop products and classes. Administer and update content on our internal web/intranet systems. Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training. Help develop and keep IT documentation and SOPs up-to-date. You will also deputise for the IT manager in his absence dealing with day-to-day issues. Essential Requirements Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging). A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently. Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them. Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support. Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc. Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools. Familiarity with basic data manipulation and reporting in Excel e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc. Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit. Using databases e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored. A good grasp of cyber security best practices. Using Zoom & Teams for meetings and webinars Desirable Requirements Experience of using and managing WordPress website CMS and/or WooCommerce , notably in an online shop/store/retail environment, including stock control and inventory management. Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies Experience of using and/or supporting Apple devices (macOS and iOS) Basic understanding of core web technologies such as HTML, CSS and responsive design. Basic understanding of graphics and video applications, particularly for online content. Microsoft Sharepoint content administration (web portal, pages, other content etc). Experience of eCommerce and/or retail Point-of-Sale. Creating and/or updating simple how to guides and note for non-technical users. A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation) Experience of the not-for-profit sector. Applications requiring sponsorship will not be accepted or progressed.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting. Key Responsibilities Daily responsibilities include: - Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition. - Consistently promote and deliver outstanding customer service. - Looking for opportunities to reduce wastage and therefore protect our profits. - Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub. - Demonstrating a clean, tidy and safe working environment and adhering to legal compliance. Essential skills/experience you'll need - Communication skills - including telephone skills, verbal and written. - Understanding of Google Suite/Programmes. Desirable skills/experience you may have - Category B manual UK driving licence (no more than 6 points). - Previous Warehousing experience. - Previous Customer Service experience. Due to working time regulations, applicants must be 18 years or over to apply. Full Time role : 4 day week 06:00 - 17:00 including every other Saturday. Flexibility to cover Customer Delivery Porter role paramount. Opportunity to train and acquire C1 license for progression into Customer Delivery The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Aug 16, 2025
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting. Key Responsibilities Daily responsibilities include: - Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition. - Consistently promote and deliver outstanding customer service. - Looking for opportunities to reduce wastage and therefore protect our profits. - Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub. - Demonstrating a clean, tidy and safe working environment and adhering to legal compliance. Essential skills/experience you'll need - Communication skills - including telephone skills, verbal and written. - Understanding of Google Suite/Programmes. Desirable skills/experience you may have - Category B manual UK driving licence (no more than 6 points). - Previous Warehousing experience. - Previous Customer Service experience. Due to working time regulations, applicants must be 18 years or over to apply. Full Time role : 4 day week 06:00 - 17:00 including every other Saturday. Flexibility to cover Customer Delivery Porter role paramount. Opportunity to train and acquire C1 license for progression into Customer Delivery The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
