The CRM Account Director is responsible for building and growing strategic client relationships while ensuring clients realise measurable value from their CRM investment. Acting as a trusted advisor, they work closely with senior client stakeholders to shape CRM strategy, drive adoption, identify growth opportunities and ensure successful delivery across marketing, technology and data initiatives. The role combines commercial account leadership with strategic CRM consulting, partnering with internal cross-functional teams to deliver outstanding client outcomes and long-term customer success. Job Description Strategic Client Leadership Build trusted relationships with senior client stakeholders, including CRM Directors, Marketing Directors, Digital Directors and C-suite executives. Develop a deep understanding of each client's business objectives, commercial priorities and CRM maturity. Lead strategic account planning to ensure CRM programmes align with wider business goals. Act as the executive point of contact for strategic accounts. CRM Strategy Advise clients on CRM best practice across customer acquisition, onboarding, engagement, retention, loyalty and reactivation. Help clients define CRM roadmaps and transformation strategies. Recommend opportunities to improve customer journeys through personalisation, automation, AI and first-party data. Translate business objectives into measurable CRM programmes. Customer Success Own overall client health, satisfaction and long-term success. Lead Quarterly Business Reviews (QBRs) and Executive Business Reviews. Monitor adoption, utilisation and business outcomes. Ensure clients achieve measurable ROI against agreed success metrics. Proactively identify risks and drive mitigation plans. Commercial Growth Identify opportunities to expand client relationships through additional products and services. Develop account growth plans aligned to client priorities. Lead commercial conversations around renewals, upsell and cross-sell opportunities. Work closely with Sales to execute account expansion strategies. Project & Delivery Oversight Partner with Delivery, Product, Engineering and Solution Consulting teams to ensure successful implementation. Ensure projects remain aligned with agreed business outcomes. Escalate and resolve delivery risks where required. Maintain executive visibility throughout complex programmes. Data & Insights Use customer data and campaign performance to identify optimisation opportunities. Present strategic recommendations based on business insights. Help clients maximise value product offerings. Drive a culture of continuous optimisation. Executive Communication Present confidently to executive stakeholders. Facilitate strategic workshops. Influence senior decision makers. Produce clear executive-level recommendations and business cases. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ZETA IN THE NEWS! Find Jobs in United Kingdom on Arbeitnow
Aug 24, 2026
Full time
The CRM Account Director is responsible for building and growing strategic client relationships while ensuring clients realise measurable value from their CRM investment. Acting as a trusted advisor, they work closely with senior client stakeholders to shape CRM strategy, drive adoption, identify growth opportunities and ensure successful delivery across marketing, technology and data initiatives. The role combines commercial account leadership with strategic CRM consulting, partnering with internal cross-functional teams to deliver outstanding client outcomes and long-term customer success. Job Description Strategic Client Leadership Build trusted relationships with senior client stakeholders, including CRM Directors, Marketing Directors, Digital Directors and C-suite executives. Develop a deep understanding of each client's business objectives, commercial priorities and CRM maturity. Lead strategic account planning to ensure CRM programmes align with wider business goals. Act as the executive point of contact for strategic accounts. CRM Strategy Advise clients on CRM best practice across customer acquisition, onboarding, engagement, retention, loyalty and reactivation. Help clients define CRM roadmaps and transformation strategies. Recommend opportunities to improve customer journeys through personalisation, automation, AI and first-party data. Translate business objectives into measurable CRM programmes. Customer Success Own overall client health, satisfaction and long-term success. Lead Quarterly Business Reviews (QBRs) and Executive Business Reviews. Monitor adoption, utilisation and business outcomes. Ensure clients achieve measurable ROI against agreed success metrics. Proactively identify risks and drive mitigation plans. Commercial Growth Identify opportunities to expand client relationships through additional products and services. Develop account growth plans aligned to client priorities. Lead commercial conversations around renewals, upsell and cross-sell opportunities. Work closely with Sales to execute account expansion strategies. Project & Delivery Oversight Partner with Delivery, Product, Engineering and Solution Consulting teams to ensure successful implementation. Ensure projects remain aligned with agreed business outcomes. Escalate and resolve delivery risks where required. Maintain executive visibility throughout complex programmes. Data & Insights Use customer data and campaign performance to identify optimisation opportunities. Present strategic recommendations based on business insights. Help clients maximise value product offerings. Drive a culture of continuous optimisation. Executive Communication Present confidently to executive stakeholders. Facilitate strategic workshops. Influence senior decision makers. Produce clear executive-level recommendations and business cases. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We're committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ZETA IN THE NEWS! Find Jobs in United Kingdom on Arbeitnow
LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. Our plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Responsibilities Partner closely with business units and support functions to understand workflows, pain points and opportunities where AI can create measurable value. Lead AI use cases end to end from discovery and scoping through prototyping, implementation, rollout and continuous improvement. Design, build and adapt AI agents and AI-enabled workflows to fit real business processes, enterprise constraints and the requirements of a regulated banking environment. Take ownership of deployed AI agents by monitoring their usage, performance and business impact and by driving ongoing optimisation in collaboration with stakeholders. Facilitate workshops and working sessions with business teams to identify, prioritise and shape high-impact AI use cases and practical implementation paths. Act as a bridge between business and technology by translating business requirements into technical solutions and explaining technical concepts in a clear and accessible way. Capture learnings from deployments and feed them back into reusable patterns, improvements and scalable approaches across the organisation. Your Profile Degree in computer science, engineering, data science, business informatics, innovation management, finance, economics or a related field; equivalent practical experience is also welcome. Experience working effectively at the intersection of business and technology. Strong understanding of business processes and stakeholder needs with the ability to build trust and work closely with internal clients and cross-functional teams. Hands-on experience building and deploying practical technology solutions in complex enterprise environments. Strong understanding of modern AI systems and agentic workflows including LLM integration, retrieval, tool use, context orchestration, evaluations, guardrails, observability and human-in-the-loop workflows. Ability to analyse complex workflows, simplify ambiguity and translate business requirements into practical and responsible solutions. Strong communication skills in English; German and additional languages relevant to LGT locations are an advantage. Preferred Qualifications Experience in private banking, wealth management or financial services, ideally in areas such as client advisory, onboarding, KYC, investment processes, operations, risk or compliance. Familiarity with enterprise requirements related to security, governance, risk management, data privacy and regulatory expectations. Experience with modern software development, data management, system integration, cloud technologies, and relevant AI or automation tools. Experience supporting adoption, change and continuous improvement in complex organisational environments. Employee Value Proposition A place for people from all walks of life: our unique culture and values are what make our company stand out from other firms. At LGT, we offer more than investment expertise - we bring a legacy of trust and long-term thinking shaped by the values of the Princely Family of Liechtenstein. Discover the people and principles behind our client-first approach.
Aug 24, 2026
Full time
LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. Our plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long-term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Responsibilities Partner closely with business units and support functions to understand workflows, pain points and opportunities where AI can create measurable value. Lead AI use cases end to end from discovery and scoping through prototyping, implementation, rollout and continuous improvement. Design, build and adapt AI agents and AI-enabled workflows to fit real business processes, enterprise constraints and the requirements of a regulated banking environment. Take ownership of deployed AI agents by monitoring their usage, performance and business impact and by driving ongoing optimisation in collaboration with stakeholders. Facilitate workshops and working sessions with business teams to identify, prioritise and shape high-impact AI use cases and practical implementation paths. Act as a bridge between business and technology by translating business requirements into technical solutions and explaining technical concepts in a clear and accessible way. Capture learnings from deployments and feed them back into reusable patterns, improvements and scalable approaches across the organisation. Your Profile Degree in computer science, engineering, data science, business informatics, innovation management, finance, economics or a related field; equivalent practical experience is also welcome. Experience working effectively at the intersection of business and technology. Strong understanding of business processes and stakeholder needs with the ability to build trust and work closely with internal clients and cross-functional teams. Hands-on experience building and deploying practical technology solutions in complex enterprise environments. Strong understanding of modern AI systems and agentic workflows including LLM integration, retrieval, tool use, context orchestration, evaluations, guardrails, observability and human-in-the-loop workflows. Ability to analyse complex workflows, simplify ambiguity and translate business requirements into practical and responsible solutions. Strong communication skills in English; German and additional languages relevant to LGT locations are an advantage. Preferred Qualifications Experience in private banking, wealth management or financial services, ideally in areas such as client advisory, onboarding, KYC, investment processes, operations, risk or compliance. Familiarity with enterprise requirements related to security, governance, risk management, data privacy and regulatory expectations. Experience with modern software development, data management, system integration, cloud technologies, and relevant AI or automation tools. Experience supporting adoption, change and continuous improvement in complex organisational environments. Employee Value Proposition A place for people from all walks of life: our unique culture and values are what make our company stand out from other firms. At LGT, we offer more than investment expertise - we bring a legacy of trust and long-term thinking shaped by the values of the Princely Family of Liechtenstein. Discover the people and principles behind our client-first approach.
Maidstone, United Kingdom Posted on 21/08/2026 TPF Recruitment is delighted to be supporting a highly regarded mid tier chartered accountancy practice in their search for a Private Client Tax Senior Manager to join their growing team in Miadstone. This is a newly created position that has arisen as a result of the firm's continued growth, making it an excellent opportunity to join a successful and expanding Private Client Tax department with genuine long term career prospects. The successful candidate will play a key role in leading complex advisory projects, managing significant client relationships and supporting the continued growth of the team. Working alongside Partners and Directors, you'll advise an impressive portfolio of high net worth and ultra high net worth individuals, entrepreneurs, families, family offices and trusts, delivering bespoke tax planning solutions across a broad range of complex private client matters. This is a predominantly advisory role, with strategic oversight of compliance work. The Role As a Private Client Tax Senior Manager, your responsibilities will include: Managing a portfolio of high net worth and ultra high net worth individuals, families and trusts. Leading complex private client advisory projects across a broad range of tax matters. Advising on residency, domicile and international tax matters, including the new long term residence, Temporary Repatriation Facility (TRF) and Foreign Income and Gains (FIG) rules. Advising on historic non domiciled taxation, the remittance basis and mixed fund rules. Providing advice on the UK Statutory Residence Test and double tax treaties. Delivering sophisticated Inheritance Tax planning, including trusts, wills, Business Relief, Residence Nil Rate Band, pensions and succession planning. Advising on UK and offshore trust structures, Family Investment Companies and property holding structures. Supporting clients through HMRC enquiries and responding to HMRC nudge letters. Preparing and reviewing high quality technical reports and delivering clear, commercial advice. Managing client relationships, budgets, fee estimates and billing. Supporting business development initiatives and identifying opportunities to grow client relationships. Mentoring and developing Managers and junior members of the team. Working closely with the Partners on strategic client matters and contributing to the continued growth of the Private Client Tax service line. Requirements We're looking for an experienced Private Client Tax professional who is seeking a long term career within a growing and ambitious practice. You'll ideally have: Significant post qualification experience within Private Client Tax. Experience advising high net worth and ultra high net worth individuals within a Mid Tier or Big Four accountancy practice. STEP qualification would be advantageous. Strong technical knowledge across: New long term residence, TRF and FIG rules. Historic non domiciled taxation, remittance basis and mixed fund rules. UK Statutory Residence Test. Double tax treaties. UK and offshore trusts. Inheritance Tax planning, including trusts, wills, Business Relief, Residence Nil Rate Band, pensions and other reliefs. Property holding structures and Family Investment Companies. HMRC enquiries and nudge letters. Excellent report writing and technical advisory skills. Experience managing billing, fee estimates, budgets and client expectations. Strong leadership and relationship management skills. A stable career history and a genuine desire to build a long term career within a growing team. Competitive salary of £65,000 to £80,000, depending on experience. Hybrid and flexible working. A predominantly advisory role with exposure to high quality and technically challenging work. The opportunity to advise an exceptional portfolio of high net worth and ultra high net worth clients. Excellent career progression within a growing and successful mid tier practice. Ongoing technical development and professional training. A collaborative, supportive and forward thinking working environment. If you're an experienced Private Client Tax Senior Manager looking to join a growing mid tier practice where you can lead complex advisory work, build lasting client relationships and continue progressing your career, we'd love to hear from you.
Aug 24, 2026
Full time
Maidstone, United Kingdom Posted on 21/08/2026 TPF Recruitment is delighted to be supporting a highly regarded mid tier chartered accountancy practice in their search for a Private Client Tax Senior Manager to join their growing team in Miadstone. This is a newly created position that has arisen as a result of the firm's continued growth, making it an excellent opportunity to join a successful and expanding Private Client Tax department with genuine long term career prospects. The successful candidate will play a key role in leading complex advisory projects, managing significant client relationships and supporting the continued growth of the team. Working alongside Partners and Directors, you'll advise an impressive portfolio of high net worth and ultra high net worth individuals, entrepreneurs, families, family offices and trusts, delivering bespoke tax planning solutions across a broad range of complex private client matters. This is a predominantly advisory role, with strategic oversight of compliance work. The Role As a Private Client Tax Senior Manager, your responsibilities will include: Managing a portfolio of high net worth and ultra high net worth individuals, families and trusts. Leading complex private client advisory projects across a broad range of tax matters. Advising on residency, domicile and international tax matters, including the new long term residence, Temporary Repatriation Facility (TRF) and Foreign Income and Gains (FIG) rules. Advising on historic non domiciled taxation, the remittance basis and mixed fund rules. Providing advice on the UK Statutory Residence Test and double tax treaties. Delivering sophisticated Inheritance Tax planning, including trusts, wills, Business Relief, Residence Nil Rate Band, pensions and succession planning. Advising on UK and offshore trust structures, Family Investment Companies and property holding structures. Supporting clients through HMRC enquiries and responding to HMRC nudge letters. Preparing and reviewing high quality technical reports and delivering clear, commercial advice. Managing client relationships, budgets, fee estimates and billing. Supporting business development initiatives and identifying opportunities to grow client relationships. Mentoring and developing Managers and junior members of the team. Working closely with the Partners on strategic client matters and contributing to the continued growth of the Private Client Tax service line. Requirements We're looking for an experienced Private Client Tax professional who is seeking a long term career within a growing and ambitious practice. You'll ideally have: Significant post qualification experience within Private Client Tax. Experience advising high net worth and ultra high net worth individuals within a Mid Tier or Big Four accountancy practice. STEP qualification would be advantageous. Strong technical knowledge across: New long term residence, TRF and FIG rules. Historic non domiciled taxation, remittance basis and mixed fund rules. UK Statutory Residence Test. Double tax treaties. UK and offshore trusts. Inheritance Tax planning, including trusts, wills, Business Relief, Residence Nil Rate Band, pensions and other reliefs. Property holding structures and Family Investment Companies. HMRC enquiries and nudge letters. Excellent report writing and technical advisory skills. Experience managing billing, fee estimates, budgets and client expectations. Strong leadership and relationship management skills. A stable career history and a genuine desire to build a long term career within a growing team. Competitive salary of £65,000 to £80,000, depending on experience. Hybrid and flexible working. A predominantly advisory role with exposure to high quality and technically challenging work. The opportunity to advise an exceptional portfolio of high net worth and ultra high net worth clients. Excellent career progression within a growing and successful mid tier practice. Ongoing technical development and professional training. A collaborative, supportive and forward thinking working environment. If you're an experienced Private Client Tax Senior Manager looking to join a growing mid tier practice where you can lead complex advisory work, build lasting client relationships and continue progressing your career, we'd love to hear from you.
Frey Consulting Group is seeking a Technical Service Advisor for a 6-month engagement in Stockton-on-Tees. The role focuses on managing workshop documentation, scheduling work, and maintaining high standards of customer service. Some overtime on alternate Saturdays applies. You will liaise with customers and internal teams to ensure efficient operations, cost control, and accurate invoicing. An automotive service background is essential.
Aug 24, 2026
Full time
Frey Consulting Group is seeking a Technical Service Advisor for a 6-month engagement in Stockton-on-Tees. The role focuses on managing workshop documentation, scheduling work, and maintaining high standards of customer service. Some overtime on alternate Saturdays applies. You will liaise with customers and internal teams to ensure efficient operations, cost control, and accurate invoicing. An automotive service background is essential.
Senior HR Advisor Multi-site role Competitive Salary + Excellent Benefits £39,629 with the ability over time to increase to £44,040 Are you an experienced HR professional looking for a senior, hands-on role where you can make a real impact? We're seeking a Senior HR Advisor to support managers across a diverse organisation, providing expert guidance on employee relations, employment law, performance management, absence management, recruitment, wellbeing and HR best practice. This is an excellent opportunity for a confident HR professional who enjoys building relationships, solving complex people challenges and helping drive a positive workplace culture. Key Responsibilities Lead on complex employee relations cases, including disciplinary, grievance and absence management. Provide expert HR advice and coaching to managers. Support recruitment, onboarding and employee engagement activities. Analyse HR data and provide management reports. Assist with organisational change and TUPE projects. Develop HR processes and support continuous improvement initiatives. Line manage and support members of the HR team. Deputise for the HR Manager when required. What We're Looking For CIPD qualified (or equivalent experience) Strong HR Generalist background Extensive Employee Relations experience Up-to-date knowledge of UK Employment Law Experience coaching and influencing managers Strong communication and stakeholder management skills Experience using HR systems and reporting tools Benefits 25 days holiday plus bank holidays (rising with service) Contributory pension scheme Business mileage reimbursement Professional development opportunities Supportive and collaborative working environment Enhanced DBS check required. Apply today to join an organisation that values its people and invests in their development. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 24, 2026
Full time
Senior HR Advisor Multi-site role Competitive Salary + Excellent Benefits £39,629 with the ability over time to increase to £44,040 Are you an experienced HR professional looking for a senior, hands-on role where you can make a real impact? We're seeking a Senior HR Advisor to support managers across a diverse organisation, providing expert guidance on employee relations, employment law, performance management, absence management, recruitment, wellbeing and HR best practice. This is an excellent opportunity for a confident HR professional who enjoys building relationships, solving complex people challenges and helping drive a positive workplace culture. Key Responsibilities Lead on complex employee relations cases, including disciplinary, grievance and absence management. Provide expert HR advice and coaching to managers. Support recruitment, onboarding and employee engagement activities. Analyse HR data and provide management reports. Assist with organisational change and TUPE projects. Develop HR processes and support continuous improvement initiatives. Line manage and support members of the HR team. Deputise for the HR Manager when required. What We're Looking For CIPD qualified (or equivalent experience) Strong HR Generalist background Extensive Employee Relations experience Up-to-date knowledge of UK Employment Law Experience coaching and influencing managers Strong communication and stakeholder management skills Experience using HR systems and reporting tools Benefits 25 days holiday plus bank holidays (rising with service) Contributory pension scheme Business mileage reimbursement Professional development opportunities Supportive and collaborative working environment Enhanced DBS check required. Apply today to join an organisation that values its people and invests in their development. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Job Title: Bi-Lingual Customer Service Advisor (German Speaking) Salary: £27,300 per annum (Full-Time, Permanent, 37.5 hours) with bonus opportunities Location: Liverpool City Centre (Office based with a hybrid model) Working Hours: Mon-Fri (8am-4pm) Are you an experienced Bi-Lingual Customer Service Advisor (English & German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this role to join a globally known company at their Liverpool City Centre office. This is an exciting opportunity to play a pivotal role in influencing future of the company s service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times. What You ll Do: Providing a personalised and inspiring customer experience that brings the brand to life in a sales through service approach across all communication functions (phone, e-mail, live chat and social media). Engaging with customers to gain a full understanding of their requirements. Covering a large scope of services to support customers across the full customer journey. Managing customer interactions involving stakeholders from the partner network. Ensuring KPI s and SLAs are always achieved. Key Skills & Experience We re Looking For: Bi-lingual (German and English speaking) is essential. Excellent verbal and written speaking experience within both English and German speaking. Experienced in working towards and achieving set KPI and SLA targets. Background in customer service via call centre, customer service led roles. It would also be desirable to for this be travel or hospitality led however this isn t essential. Be desirable to have experience in up-selling or cross-selling. Benefits: Competitive salary with commission and performance-related bonuses. 25 days holiday per year plus bank holidays. Local public transport links (within walking distance) and local discounted car parking facilities. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Aug 24, 2026
Full time
Job Title: Bi-Lingual Customer Service Advisor (German Speaking) Salary: £27,300 per annum (Full-Time, Permanent, 37.5 hours) with bonus opportunities Location: Liverpool City Centre (Office based with a hybrid model) Working Hours: Mon-Fri (8am-4pm) Are you an experienced Bi-Lingual Customer Service Advisor (English & German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this role to join a globally known company at their Liverpool City Centre office. This is an exciting opportunity to play a pivotal role in influencing future of the company s service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times. What You ll Do: Providing a personalised and inspiring customer experience that brings the brand to life in a sales through service approach across all communication functions (phone, e-mail, live chat and social media). Engaging with customers to gain a full understanding of their requirements. Covering a large scope of services to support customers across the full customer journey. Managing customer interactions involving stakeholders from the partner network. Ensuring KPI s and SLAs are always achieved. Key Skills & Experience We re Looking For: Bi-lingual (German and English speaking) is essential. Excellent verbal and written speaking experience within both English and German speaking. Experienced in working towards and achieving set KPI and SLA targets. Background in customer service via call centre, customer service led roles. It would also be desirable to for this be travel or hospitality led however this isn t essential. Be desirable to have experience in up-selling or cross-selling. Benefits: Competitive salary with commission and performance-related bonuses. 25 days holiday per year plus bank holidays. Local public transport links (within walking distance) and local discounted car parking facilities. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Senior Microsoft Power Platform Consultant Position Description At CGI, you'll help clients unlock greater value from Microsoft 365 and Power Platform, shaping digital solutions that improve how organisations work and make decisions. As a Senior Microsoft Power Platform Consultant, you'll take ownership from early-stage advisory and solution design through to hands-on delivery, using Power Apps, Power BI and the wider platform to solve real business challenges. Every engagement will bring something different, giving you the freedom to bring fresh ideas, challenge established approaches and identify opportunities for greater impact. You'll work closely with clients and CGI experts, sharing your knowledge, developing others and benefiting from a supportive community that enables you to broaden your expertise and influence future solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but typically attending client offices in Aberdeen one to two days per week, so you will need to live within reasonable commuting distance. Your future duties and responsibilities In this role, you will take ownership of Microsoft 365 and Power Platform engagements spanning advisory, solution shaping, technical design and hands-on implementation. You'll work directly with clients to understand their requirements and desired outcomes, translating them into effective solutions while balancing technical considerations, risk, value and cost. You'll have the autonomy to bring ideas and lessons from previous engagements into new client challenges, identifying opportunities to improve solutions and create additional value. Working alongside a collaborative CGI team, you'll share your expertise, mentor colleagues and continue developing your own capabilities while building trusted relationships with stakeholders at every level. • Advise & Shape - Work with clients to understand business challenges and shape effective Microsoft 365 and Power Platform solutions. • Design & Deliver - Take solutions from high-level concepts and technical design through to hands-on implementation. • Develop & Enhance - Build Power Apps and troubleshoot technical issues to deliver reliable user experiences. • Analyse & Visualise - Use Power BI to help clients transform data into meaningful business insight. • Govern & Optimise - Apply Power Platform CoE principles to support effective governance, adoption and sustainable platform use. • Engage & Influence - Build trusted relationships and communicate effectively with stakeholders at all organisational levels. • Balance & Decide - Evaluate risk, reward, cost and client objectives when recommending technical approaches. • Innovate & Improve - Bring fresh ideas from previous engagements and identify opportunities to improve client outcomes. • Own & Deliver - Manage your work independently and take accountability for high-quality delivery. • Mentor & Support - Share knowledge and help colleagues strengthen their Power Platform capabilities. Required qualifications to be successful in this role You'll bring strong hands-on Microsoft Power Platform expertise alongside the consulting skills required to understand client challenges and shape appropriate solutions. You should be comfortable moving between advisory conversations, technical design and practical delivery, working independently while drawing on and contributing to CGI's wider community of experts. • Good practical experience with Microsoft Power Platform. • Strong hands-on experience with Power Apps, including development and troubleshooting. • Strong experience with Power BI. • Experience with Power Platform Centre of Excellence (CoE) approaches and practices. • Good understanding of the broader Microsoft 365 ecosystem. • Proven ability to translate client requirements into appropriate technology solutions. • Experience contributing to solution shaping and technical design as well as hands-on delivery. • Strong stakeholder management and client engagement skills. • Ability to assess and balance risk, value and cost when making recommendations. • Proven ability to work autonomously, manage priorities and take ownership of delivery. • Ability to identify opportunities for continuous improvement and follow-on client work. • Strong communication, knowledge-sharing and mentoring skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Senior Microsoft Power Platform Consultant Position Description At CGI, you'll help clients unlock greater value from Microsoft 365 and Power Platform, shaping digital solutions that improve how organisations work and make decisions. As a Senior Microsoft Power Platform Consultant, you'll take ownership from early-stage advisory and solution design through to hands-on delivery, using Power Apps, Power BI and the wider platform to solve real business challenges. Every engagement will bring something different, giving you the freedom to bring fresh ideas, challenge established approaches and identify opportunities for greater impact. You'll work closely with clients and CGI experts, sharing your knowledge, developing others and benefiting from a supportive community that enables you to broaden your expertise and influence future solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, but typically attending client offices in Aberdeen one to two days per week, so you will need to live within reasonable commuting distance. Your future duties and responsibilities In this role, you will take ownership of Microsoft 365 and Power Platform engagements spanning advisory, solution shaping, technical design and hands-on implementation. You'll work directly with clients to understand their requirements and desired outcomes, translating them into effective solutions while balancing technical considerations, risk, value and cost. You'll have the autonomy to bring ideas and lessons from previous engagements into new client challenges, identifying opportunities to improve solutions and create additional value. Working alongside a collaborative CGI team, you'll share your expertise, mentor colleagues and continue developing your own capabilities while building trusted relationships with stakeholders at every level. • Advise & Shape - Work with clients to understand business challenges and shape effective Microsoft 365 and Power Platform solutions. • Design & Deliver - Take solutions from high-level concepts and technical design through to hands-on implementation. • Develop & Enhance - Build Power Apps and troubleshoot technical issues to deliver reliable user experiences. • Analyse & Visualise - Use Power BI to help clients transform data into meaningful business insight. • Govern & Optimise - Apply Power Platform CoE principles to support effective governance, adoption and sustainable platform use. • Engage & Influence - Build trusted relationships and communicate effectively with stakeholders at all organisational levels. • Balance & Decide - Evaluate risk, reward, cost and client objectives when recommending technical approaches. • Innovate & Improve - Bring fresh ideas from previous engagements and identify opportunities to improve client outcomes. • Own & Deliver - Manage your work independently and take accountability for high-quality delivery. • Mentor & Support - Share knowledge and help colleagues strengthen their Power Platform capabilities. Required qualifications to be successful in this role You'll bring strong hands-on Microsoft Power Platform expertise alongside the consulting skills required to understand client challenges and shape appropriate solutions. You should be comfortable moving between advisory conversations, technical design and practical delivery, working independently while drawing on and contributing to CGI's wider community of experts. • Good practical experience with Microsoft Power Platform. • Strong hands-on experience with Power Apps, including development and troubleshooting. • Strong experience with Power BI. • Experience with Power Platform Centre of Excellence (CoE) approaches and practices. • Good understanding of the broader Microsoft 365 ecosystem. • Proven ability to translate client requirements into appropriate technology solutions. • Experience contributing to solution shaping and technical design as well as hands-on delivery. • Strong stakeholder management and client engagement skills. • Ability to assess and balance risk, value and cost when making recommendations. • Proven ability to work autonomously, manage priorities and take ownership of delivery. • Ability to identify opportunities for continuous improvement and follow-on client work. • Strong communication, knowledge-sharing and mentoring skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Pro Staff Recruitment Ltd
Great Linford, Buckinghamshire
Customer Service Advisor Hybrid 2/3 split £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am 4:30 pm 9:00 am 5:30 pm 9:30 am 6:00 pm 12:30 pm 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am 5:00 pm Sunday: 10:00 am 4:00 pm During training, office-based, 5 days per week After training, hybrid working with homework on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
Aug 24, 2026
Seasonal
Customer Service Advisor Hybrid 2/3 split £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am 4:30 pm 9:00 am 5:30 pm 9:30 am 6:00 pm 12:30 pm 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am 5:00 pm Sunday: 10:00 am 4:00 pm During training, office-based, 5 days per week After training, hybrid working with homework on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
Technical Support Engineer Location: Stevenage, Hertfordshire - In Person Job Type: Full-time Salary: £35,000 - £40,000 per annum Benefits Additional leave Company events Company pension Employee discount Free parking On-site parking About the Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems, this is your opportunity to work with cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product demonstrations. This role combines technical troubleshooting with customer care, offering plenty of variety and the chance to represent the company at events and client sites. Key Responsibilities (including but not limited to): Handling customer queries via telephone, email, ticketing systems, and face-to-face interactions specifically related to security products. Logging incoming support requests, diagnosing issues, providing solutions, and escalating where necessary. Building and maintaining strong technical knowledge of our security product range, including hardware, software, and associated mobile applications. Providing pre-sales technical advice and recommending suitable security products and solutions. Assisting with customer demonstrations, product setup, and basic installation advice. Representing the company at client meetings, exhibitions, and events when required. Supporting internal functions such as repairs, training sessions, and product testing. Visiting customer sites to demonstrate products and provide technical support where needed. Requirements Minimum of 5 years' experience in a technical support or customer service role within security systems such as CCTV or alarms. Strong problem-solving skills with the ability to assess and evaluate solutions effectively. Comfortable working with Windows and Mac operating systems (for support purposes, not system administration). A proactive, 'can-do' attitude with a willingness to go above and beyond for customers. Experience using remote desktop/support tools. Excellent communication and telephone skills, with the ability to remain calm under pressure. Good understanding of IP networking (for device connectivity and troubleshooting, not network infrastructure management). Important Information This role is based in our Stevenage office in Hertfordshire. All applicants must be eligible to live and work in the UK.# How to Apply If you have the technical expertise and customer-first mindset we are looking for, we would love to hear from you. Please submit your CV and a brief cover letter today. We are an equal opportunities employer and welcome applications from all suitably qualified persons. SER-IN
Aug 24, 2026
Full time
Technical Support Engineer Location: Stevenage, Hertfordshire - In Person Job Type: Full-time Salary: £35,000 - £40,000 per annum Benefits Additional leave Company events Company pension Employee discount Free parking On-site parking About the Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems, this is your opportunity to work with cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product demonstrations. This role combines technical troubleshooting with customer care, offering plenty of variety and the chance to represent the company at events and client sites. Key Responsibilities (including but not limited to): Handling customer queries via telephone, email, ticketing systems, and face-to-face interactions specifically related to security products. Logging incoming support requests, diagnosing issues, providing solutions, and escalating where necessary. Building and maintaining strong technical knowledge of our security product range, including hardware, software, and associated mobile applications. Providing pre-sales technical advice and recommending suitable security products and solutions. Assisting with customer demonstrations, product setup, and basic installation advice. Representing the company at client meetings, exhibitions, and events when required. Supporting internal functions such as repairs, training sessions, and product testing. Visiting customer sites to demonstrate products and provide technical support where needed. Requirements Minimum of 5 years' experience in a technical support or customer service role within security systems such as CCTV or alarms. Strong problem-solving skills with the ability to assess and evaluate solutions effectively. Comfortable working with Windows and Mac operating systems (for support purposes, not system administration). A proactive, 'can-do' attitude with a willingness to go above and beyond for customers. Experience using remote desktop/support tools. Excellent communication and telephone skills, with the ability to remain calm under pressure. Good understanding of IP networking (for device connectivity and troubleshooting, not network infrastructure management). Important Information This role is based in our Stevenage office in Hertfordshire. All applicants must be eligible to live and work in the UK.# How to Apply If you have the technical expertise and customer-first mindset we are looking for, we would love to hear from you. Please submit your CV and a brief cover letter today. We are an equal opportunities employer and welcome applications from all suitably qualified persons. SER-IN
Your new company Our client is a leading accountancy and business advisory practice with a strong presence across Central and Southern England. Known for its collaborative culture, commitment to employee development and ambitious growth plans, the business invests heavily in its people, technology and client service delivery. Employees benefit from a supportive team environment where continuous learning, progression and professional development are actively encouraged. Your new role As an Accounts & Corporation Tax Administrator, you will play a central role in ensuring the smooth and efficient administration of client accounts and tax-related processes. Working closely with internal teams and external clients, you will be responsible for managing documentation, supporting submissions, coordinating deadlines and maintaining high standards of compliance and organisation. Key responsibilities will include: Maintaining organised and secure records of client documents, returns and correspondence. Managing accounts submissions and monitoring their successful processing. Coordinating Corporation Tax payment reminders, submissions and repayments. Providing clients with guidance on documentation requirements and key deadlines. Communicating professionally with clients and responding to queries. Managing incoming and outgoing professional clearance requests. Supporting billing administration and service line documentation. Liaising with HMRC and monitoring responses where required. Ensuring administrative policies, procedures and compliance standards are maintained. Providing broader administrative support including scanning, document management and record keeping. This is a busy and varied position that would suit someone who enjoys organising processes, managing deadlines and delivering exceptional administrative support within a professional office environment. What you'll need to succeed To be successful in this role, you will be an organised and proactive administrator with excellent attention to detail and a strong commitment to delivering high-quality work. You will ideally have: Previous administrative experience with a proven track record of taking on increasing responsibility. Strong organisational and time management skills. Excellent written and verbal communication skills. High levels of accuracy and attention to detail. The ability to handle confidential information with discretion and professionalism. Experience managing multiple priorities and meeting deadlines. Confidence using Microsoft Office and other business software systems. A positive, self-motivated and team-oriented approach. GCSE Maths and English at Grade 5 or above, or equivalent qualifications. Experience working within a fast-paced office environment. What you'll get in return In return, you'll join a growing and forward-thinking professional services organisation that genuinely values its people and is committed to supporting career development. Benefits include: Flexible working hours around core hours of 10am to 4pm. Ongoing opportunities to develop technical knowledge and professional skills. A varied role within an experienced and supportive team. 25 days' annual leave plus additional holiday-related benefits. Dedicated wellbeing initiatives, including an annual Wellbeing Day. Employee Assistance Programme. Health Cash Plan. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee recognition programmes and referral bonuses. Regular company events and social activities. What you need to do now If you're a highly organised administrator seeking a long-term career opportunity within a growing accountancy and business advisory environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Full time
Your new company Our client is a leading accountancy and business advisory practice with a strong presence across Central and Southern England. Known for its collaborative culture, commitment to employee development and ambitious growth plans, the business invests heavily in its people, technology and client service delivery. Employees benefit from a supportive team environment where continuous learning, progression and professional development are actively encouraged. Your new role As an Accounts & Corporation Tax Administrator, you will play a central role in ensuring the smooth and efficient administration of client accounts and tax-related processes. Working closely with internal teams and external clients, you will be responsible for managing documentation, supporting submissions, coordinating deadlines and maintaining high standards of compliance and organisation. Key responsibilities will include: Maintaining organised and secure records of client documents, returns and correspondence. Managing accounts submissions and monitoring their successful processing. Coordinating Corporation Tax payment reminders, submissions and repayments. Providing clients with guidance on documentation requirements and key deadlines. Communicating professionally with clients and responding to queries. Managing incoming and outgoing professional clearance requests. Supporting billing administration and service line documentation. Liaising with HMRC and monitoring responses where required. Ensuring administrative policies, procedures and compliance standards are maintained. Providing broader administrative support including scanning, document management and record keeping. This is a busy and varied position that would suit someone who enjoys organising processes, managing deadlines and delivering exceptional administrative support within a professional office environment. What you'll need to succeed To be successful in this role, you will be an organised and proactive administrator with excellent attention to detail and a strong commitment to delivering high-quality work. You will ideally have: Previous administrative experience with a proven track record of taking on increasing responsibility. Strong organisational and time management skills. Excellent written and verbal communication skills. High levels of accuracy and attention to detail. The ability to handle confidential information with discretion and professionalism. Experience managing multiple priorities and meeting deadlines. Confidence using Microsoft Office and other business software systems. A positive, self-motivated and team-oriented approach. GCSE Maths and English at Grade 5 or above, or equivalent qualifications. Experience working within a fast-paced office environment. What you'll get in return In return, you'll join a growing and forward-thinking professional services organisation that genuinely values its people and is committed to supporting career development. Benefits include: Flexible working hours around core hours of 10am to 4pm. Ongoing opportunities to develop technical knowledge and professional skills. A varied role within an experienced and supportive team. 25 days' annual leave plus additional holiday-related benefits. Dedicated wellbeing initiatives, including an annual Wellbeing Day. Employee Assistance Programme. Health Cash Plan. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee recognition programmes and referral bonuses. Regular company events and social activities. What you need to do now If you're a highly organised administrator seeking a long-term career opportunity within a growing accountancy and business advisory environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About Grant Thornton Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description Our UK audit practice is built of over 2300 people working across 24 locations. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Grant Thornton's Public Sector Audit team is the well established market leader in the provision of external audit to local government (including police and fire) and the NHS. Grant Thornton audits approximately 25% of the NHS market and 36% of local government. Our Public Sector Audit team in London works with some of the largest public sector bodies in the country. Our audit teams are well supported by specialist public sector financial reporting, audit quality, value for money and grants assurance teams. We are proud about the work we do in the sector and the important role we play for taxpayers. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from public sector audit, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up skilling and re integration of returners to our business. Role Summary As an Audit Assistant Manager within our Public Sector Audit service line, you will: Excellent knowledge of UK GAAP / FRS102 Extensive experience of using audit software and Microsoft packages A genuine interest in our clients with an ability to confidently discuss business challenges and needs An interest in maintaining and developing your technical knowledge in order to facilitate and lead valuable discussions with our clients Knowing you're right for us Minimum Criteria Joining us as an Audit Assistant Manager, the minimum criteria you'll need is a professional qualification (ACA, ICAS, CA, ACCA or CIPFA) with post qualification experience, and to be confident managing a large portfolio of audit clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of public sector bodies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Extensive experience of using audit software and Microsoft packages Benefits & Culture Life is about more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves.
Aug 24, 2026
Full time
About Grant Thornton Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description Our UK audit practice is built of over 2300 people working across 24 locations. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Grant Thornton's Public Sector Audit team is the well established market leader in the provision of external audit to local government (including police and fire) and the NHS. Grant Thornton audits approximately 25% of the NHS market and 36% of local government. Our Public Sector Audit team in London works with some of the largest public sector bodies in the country. Our audit teams are well supported by specialist public sector financial reporting, audit quality, value for money and grants assurance teams. We are proud about the work we do in the sector and the important role we play for taxpayers. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from public sector audit, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up skilling and re integration of returners to our business. Role Summary As an Audit Assistant Manager within our Public Sector Audit service line, you will: Excellent knowledge of UK GAAP / FRS102 Extensive experience of using audit software and Microsoft packages A genuine interest in our clients with an ability to confidently discuss business challenges and needs An interest in maintaining and developing your technical knowledge in order to facilitate and lead valuable discussions with our clients Knowing you're right for us Minimum Criteria Joining us as an Audit Assistant Manager, the minimum criteria you'll need is a professional qualification (ACA, ICAS, CA, ACCA or CIPFA) with post qualification experience, and to be confident managing a large portfolio of audit clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of public sector bodies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Extensive experience of using audit software and Microsoft packages Benefits & Culture Life is about more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves.
UK Notional hourly rate £14.44 per hour (Inclusive of an £1.34 per hour, store specific location allowance) B&Q Peckham We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this. We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. If you require any additional support or adjustments to help you make an application, please contact us . Rewards & 01 / 05 Discount card The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month. Life assurance If the worst should happen, Life Assurance ensures those close to you have some protection. Employee assistance programme We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management. Salary/Bonus We offer competitive salaries for all roles, and benchmark them, to ensure that we're getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same. Pension You'll have access to the award-winning Kingfisher Pension Scheme, and we'll put money in alongside your savings too. Medical We have a number of medical benefits available depending on your role to help you and your family look after yourselves. Leave All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years. The chance to achieve more balance between work and your other commitments. Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague! We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships. Eye care If you use a computer regularly for work, then we pay for your eye testevery two years. If you do require glasses, then you'll also get £50/€70 towards single focal lenses and frames too. Cycling to work scheme Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice. Long service Just like most families, we like to celebrate anniversaries and milestone years. For every 10 years up to 40 years' service we give extra annual leave and a cash payment. Training & development Learn & Develop at B&Q When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. Flexible learning with Leo LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey. Developing in role Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever evolving ways of working. Building expertise and know how We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. Accelerated Development Talent Programmes Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions. Induction At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That's why we've designed an induction programme that'll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you'll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day. A day in the life Caitlin, Showroom Customer Advisor I work with a diverse range of people who all have their own quirks and that's what I love. A really good day at work is being on shift with one of my closest colleagues or helping a lovely customer and making their day. That's most days really! Our B&Q Customer Advisors are the friendly faces of our business. They're the ones who work across our stores to provide advice and assistance to each and every customer looking to make their big ideas into a much loved reality. We'll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex). Step 4: We'll contact you with feedback, and maybe even a job offer. Check out ourFAQs for more information about interviewing at B&Q.
Aug 24, 2026
Full time
UK Notional hourly rate £14.44 per hour (Inclusive of an £1.34 per hour, store specific location allowance) B&Q Peckham We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Checkouts Customer Advisor and you'll be a big part of this. We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. If you require any additional support or adjustments to help you make an application, please contact us . Rewards & 01 / 05 Discount card The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 1 month. Life assurance If the worst should happen, Life Assurance ensures those close to you have some protection. Employee assistance programme We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management. Salary/Bonus We offer competitive salaries for all roles, and benchmark them, to ensure that we're getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same. Pension You'll have access to the award-winning Kingfisher Pension Scheme, and we'll put money in alongside your savings too. Medical We have a number of medical benefits available depending on your role to help you and your family look after yourselves. Leave All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years. The chance to achieve more balance between work and your other commitments. Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague! We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships. Eye care If you use a computer regularly for work, then we pay for your eye testevery two years. If you do require glasses, then you'll also get £50/€70 towards single focal lenses and frames too. Cycling to work scheme Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice. Long service Just like most families, we like to celebrate anniversaries and milestone years. For every 10 years up to 40 years' service we give extra annual leave and a cash payment. Training & development Learn & Develop at B&Q When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. Flexible learning with Leo LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey. Developing in role Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever evolving ways of working. Building expertise and know how We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. Accelerated Development Talent Programmes Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions. Induction At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That's why we've designed an induction programme that'll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you'll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day. A day in the life Caitlin, Showroom Customer Advisor I work with a diverse range of people who all have their own quirks and that's what I love. A really good day at work is being on shift with one of my closest colleagues or helping a lovely customer and making their day. That's most days really! Our B&Q Customer Advisors are the friendly faces of our business. They're the ones who work across our stores to provide advice and assistance to each and every customer looking to make their big ideas into a much loved reality. We'll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex). Step 4: We'll contact you with feedback, and maybe even a job offer. Check out ourFAQs for more information about interviewing at B&Q.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Aug 24, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th click apply for full job details
Work Strata are seeking motivated individuals to join our clients well known business in their customer service department. Customer Service advisors' daily responsibilities will include being a friendly first point of contact for our fantastic customers, confidently handle telephone enquiries, achieve targets and call communication levels, support you colleagues to ensure a strong team and maintain accurate records of all customer interactions. Benefits: No weekends Free onsite parking Generous annual leave allowance Brilliant company pension scheme Part of a great team Paid social events for you and your workmates Hybrid working (3 days per week work from home) Pay Rate: 24,897 per annum Shifts: 37.5 hours per week, Monday to Friday, with shifts between 7:45 am and 7:45 pm.
Aug 24, 2026
Full time
Work Strata are seeking motivated individuals to join our clients well known business in their customer service department. Customer Service advisors' daily responsibilities will include being a friendly first point of contact for our fantastic customers, confidently handle telephone enquiries, achieve targets and call communication levels, support you colleagues to ensure a strong team and maintain accurate records of all customer interactions. Benefits: No weekends Free onsite parking Generous annual leave allowance Brilliant company pension scheme Part of a great team Paid social events for you and your workmates Hybrid working (3 days per week work from home) Pay Rate: 24,897 per annum Shifts: 37.5 hours per week, Monday to Friday, with shifts between 7:45 am and 7:45 pm.
VAT Director / Manchester - Hybrid / Competitive Salary + Excellent Benefits Are you a senior VAT professional looking for a leadership role with genuine autonomy and the opportunity to shape your own future? We are currently working on a confidential opportunity for an experienced VAT Director to join a growing and ambitious Top 20 Practice Firm. This is a high-profile role offering the opportunity to take ownership of a regional VAT offering, build strong senior client relationships and lead the continued development of a talented VAT team. For the right individual, there is also a clear long-term pathway to Partnership. The Role: As VAT Director, you will take a leading role in delivering high-quality VAT advice while supporting the growth and development of the wider indirect tax offering. You'll work closely with senior stakeholders and clients, taking ownership of relationships, leading complex technical work and helping to shape the future direction of the team. Day to Day Includes: Leading on complex VAT and indirect tax matters. Acting as a trusted adviser to a portfolio of key clients. Delivering practical, commercially focused VAT advice. Taking responsibility for the continued growth and development of the VAT offering. Leading, mentoring and developing members of the VAT team. Building and maintaining long-term client relationships. Identifying opportunities for new business and supporting wider business development activity. Working collaboratively with other teams to identify opportunities and deliver a joined-up client service. Supporting clients across a range of VAT and wider indirect tax matters, including international issues where relevant. Contributing to the strategic development and future growth of the team. Skills & Experience: Strong technical knowledge of UK VAT and wider indirect tax matters. Experience dealing with complex VAT advisory work. A proven ability to build and develop senior client relationships. Strong commercial awareness and business development skills. Ability to communicate complex VAT matters clearly and commercially. Why Apply? Genuine opportunity to shape and grow a VAT offering. Significant autonomy and responsibility at a senior level. Clear long-term progression opportunities, including a potential pathway to Partnership. Hybrid and flexible working. Competitive salary and comprehensive benefits package. Private healthcare and wellbeing support. Enhanced family leave and additional lifestyle benefits. Supportive and collaborative working culture. Opportunity to work closely with senior leadership and make a genuine impact. This is an excellent opportunity for an ambitious Senior VAT Manager, Associate Director or VAT Director looking for the next step in their career and the chance to build something with genuine long-term potential. Apply by submitting a copy of your CV or contact Aleksandra Taranovskaja for a confidential discussion. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Aug 24, 2026
Full time
VAT Director / Manchester - Hybrid / Competitive Salary + Excellent Benefits Are you a senior VAT professional looking for a leadership role with genuine autonomy and the opportunity to shape your own future? We are currently working on a confidential opportunity for an experienced VAT Director to join a growing and ambitious Top 20 Practice Firm. This is a high-profile role offering the opportunity to take ownership of a regional VAT offering, build strong senior client relationships and lead the continued development of a talented VAT team. For the right individual, there is also a clear long-term pathway to Partnership. The Role: As VAT Director, you will take a leading role in delivering high-quality VAT advice while supporting the growth and development of the wider indirect tax offering. You'll work closely with senior stakeholders and clients, taking ownership of relationships, leading complex technical work and helping to shape the future direction of the team. Day to Day Includes: Leading on complex VAT and indirect tax matters. Acting as a trusted adviser to a portfolio of key clients. Delivering practical, commercially focused VAT advice. Taking responsibility for the continued growth and development of the VAT offering. Leading, mentoring and developing members of the VAT team. Building and maintaining long-term client relationships. Identifying opportunities for new business and supporting wider business development activity. Working collaboratively with other teams to identify opportunities and deliver a joined-up client service. Supporting clients across a range of VAT and wider indirect tax matters, including international issues where relevant. Contributing to the strategic development and future growth of the team. Skills & Experience: Strong technical knowledge of UK VAT and wider indirect tax matters. Experience dealing with complex VAT advisory work. A proven ability to build and develop senior client relationships. Strong commercial awareness and business development skills. Ability to communicate complex VAT matters clearly and commercially. Why Apply? Genuine opportunity to shape and grow a VAT offering. Significant autonomy and responsibility at a senior level. Clear long-term progression opportunities, including a potential pathway to Partnership. Hybrid and flexible working. Competitive salary and comprehensive benefits package. Private healthcare and wellbeing support. Enhanced family leave and additional lifestyle benefits. Supportive and collaborative working culture. Opportunity to work closely with senior leadership and make a genuine impact. This is an excellent opportunity for an ambitious Senior VAT Manager, Associate Director or VAT Director looking for the next step in their career and the chance to build something with genuine long-term potential. Apply by submitting a copy of your CV or contact Aleksandra Taranovskaja for a confidential discussion. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained . Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat , assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full training will be provided before you begin handling live customer enquiries, with ongoing support and development thereafter. The Role As a Customer Service Consultant, you will be responsible for providing friendly, professional and personalised support to customers across multiple communication channels. Your duties will include: Handling inbound customer service calls. Responding to customer enquiries by email and live chat. Assisting customers with placing new orders. Providing information and recommendations on products and services. Resolving order, product, delivery and despatch queries. Making outbound calls to customers when required to follow up enquiries. Troubleshooting problems and finding appropriate solutions for customers. Managing multiple live chat conversations whilst maintaining accuracy and service quality. Maintaining a professional and engaging communication style across all customer interactions. Working towards individual and team quality, service and performance targets. Recording customer information accurately on internal systems. Supporting colleagues and other areas of the customer service team during busy periods. The Ideal Candidate We are looking for someone who has: Previous experience within customer service, retail, hospitality, contact centre or a similar customer-focused environment . Excellent verbal and written communication skills. A confident and professional telephone manner. Strong email and live chat skills. The ability to communicate with customers in a friendly, empathetic and helpful manner. Good problem-solving skills and the confidence to resolve customer queries. Excellent attention to detail. Good IT skills, including Microsoft Word, Excel and Outlook. The ability to work towards service levels and performance targets. A positive, enthusiastic and customer-focused attitude. The ability to remain organised and effective during busy periods. Previous contact centre experience would be advantageous, but candidates from other strong customer service backgrounds are also encouraged to apply. What's on Offer £26,624 per annum / £12.80 per hour . On-target bonus of £2,400 per annum . Comprehensive initial training before handling live customer contacts. Potential for hybrid working once fully trained . Ongoing coaching, training and support. Varied customer service role across telephone, email and live chat. Opportunity to develop your customer service and contact centre experience. Supportive team environment. To apply for this opportunity, please submit your latest CV and we will be in touch in due course. If you would like further information before applying, please contact Nikola, Anita or Alan for a confidential discussion.
Aug 24, 2026
Full time
Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained . Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat , assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full training will be provided before you begin handling live customer enquiries, with ongoing support and development thereafter. The Role As a Customer Service Consultant, you will be responsible for providing friendly, professional and personalised support to customers across multiple communication channels. Your duties will include: Handling inbound customer service calls. Responding to customer enquiries by email and live chat. Assisting customers with placing new orders. Providing information and recommendations on products and services. Resolving order, product, delivery and despatch queries. Making outbound calls to customers when required to follow up enquiries. Troubleshooting problems and finding appropriate solutions for customers. Managing multiple live chat conversations whilst maintaining accuracy and service quality. Maintaining a professional and engaging communication style across all customer interactions. Working towards individual and team quality, service and performance targets. Recording customer information accurately on internal systems. Supporting colleagues and other areas of the customer service team during busy periods. The Ideal Candidate We are looking for someone who has: Previous experience within customer service, retail, hospitality, contact centre or a similar customer-focused environment . Excellent verbal and written communication skills. A confident and professional telephone manner. Strong email and live chat skills. The ability to communicate with customers in a friendly, empathetic and helpful manner. Good problem-solving skills and the confidence to resolve customer queries. Excellent attention to detail. Good IT skills, including Microsoft Word, Excel and Outlook. The ability to work towards service levels and performance targets. A positive, enthusiastic and customer-focused attitude. The ability to remain organised and effective during busy periods. Previous contact centre experience would be advantageous, but candidates from other strong customer service backgrounds are also encouraged to apply. What's on Offer £26,624 per annum / £12.80 per hour . On-target bonus of £2,400 per annum . Comprehensive initial training before handling live customer contacts. Potential for hybrid working once fully trained . Ongoing coaching, training and support. Varied customer service role across telephone, email and live chat. Opportunity to develop your customer service and contact centre experience. Supportive team environment. To apply for this opportunity, please submit your latest CV and we will be in touch in due course. If you would like further information before applying, please contact Nikola, Anita or Alan for a confidential discussion.
The HR Advisor will support the delivery of a professional, proactive and commercially focused HR service across the business. The role will provide advice and guidance on a broad range of HR matters, supporting managers and employees while contributing to the achievement of business objectives. Core Responsibilities Provide proactive, commercially focused HR support and guidance to managers and employees across the business. Support the HR Business Partner in delivering the people strategy and HR business plan. Advise and support managers on employee relations matters, including disciplinary, grievance, absence management, capability, probation and performance management cases, ensuring compliance with employment legislation and company policy. Manage end-to-end recruitment activities, ensuring a positive candidate and hiring manager experience. Administer and coordinate employee lifecycle activities, including onboarding, probation reviews, contractual changes and offboarding processes. Maintain accurate employee records and HR systems, ensuring compliance with GDPR and employment legislation. Produce and analyse HR metrics and management information to identify trends and support business decision-making. Support the development, implementation and review of HR policies, procedures and best practice. Lead or contribute to HR projects and continuous improvement initiatives. Manage day-to-day HR enquiries, providing timely, practical and commercially sound advice. Build effective working relationships across the business, promoting employee engagement and a positive workplace culture. Handle confidential and sensitive information with professionalism, discretion and integrity. Provide support and cover for the HR Business Partner as required. To support the Training & Reception Co-ordinator as required. Specific Responsibilities COMMERCIAL To liaise with service providers, including recruitment agencies and suppliers, ensuring commercial value and effective service delivery. To liaise directly with candidates, suppliers and stakeholders by telephone, email and face-to-face, managing interviews, recruitment activities, terms of business and HR-related enquiries. To manage and maintain intranet-based HR policies, ensuring they remain compliant with current legislation and are effectively communicated across the business. To coordinate and support the delivery of development and training events in conjunction with the Training Administrator, ensuring activities are well-organised, achieve their objectives and add value to the business. TECHNICAL To act as a key user and subject matter expert for the HRIS, driving system improvements and ensuring data integrity. To effectively manage multiple priorities and competing deadlines within a fast-paced environment. To demonstrate a high level of competence in Microsoft Office applications, particularly Excel, Word and PowerPoint. To maintain accurate HR records, reports and documentation with excellent attention to detail. To provide expert guidance on HR policies, procedures and employment legislation, ensuring consistent application across the business. To produce and analyse HR data and management information to support business decision-making and identify trends. To maintain a sound understanding of employment legislation and HR best practice, ensuring advice and guidance provided to managers is accurate, consistent and compliant. To work alongside the Training Administrator to deliver HR and people-focused initiatives that drive performance, engagement and cultural development in line with the Business Plan. GENERAL To act as a trusted HR contact for managers and employees, providing professional advice and support across all areas of the employee lifecycle. To proactively manage day-to-day HR activities, providing timely and effective support across the business. To promote a culture of continuous improvement and seek opportunities to enhance HR processes, systems and ways of working. To develop and deliver training and guidance on HR policies, procedures and employee relations matters as required. To deliver specific actions within the HR Business Plan, supporting the achievement of departmental and business objectives. To provide an effective, proactive and professional employee lifecycle service, including recruitment, onboarding, development and offboarding activities. To deliver a commercially focused HR service that adds value to the business and supports organisational success. To handle confidential and sensitive information with discretion, professionalism and integrity. To support and/or lead HR projects and initiatives as required.
Aug 24, 2026
Full time
The HR Advisor will support the delivery of a professional, proactive and commercially focused HR service across the business. The role will provide advice and guidance on a broad range of HR matters, supporting managers and employees while contributing to the achievement of business objectives. Core Responsibilities Provide proactive, commercially focused HR support and guidance to managers and employees across the business. Support the HR Business Partner in delivering the people strategy and HR business plan. Advise and support managers on employee relations matters, including disciplinary, grievance, absence management, capability, probation and performance management cases, ensuring compliance with employment legislation and company policy. Manage end-to-end recruitment activities, ensuring a positive candidate and hiring manager experience. Administer and coordinate employee lifecycle activities, including onboarding, probation reviews, contractual changes and offboarding processes. Maintain accurate employee records and HR systems, ensuring compliance with GDPR and employment legislation. Produce and analyse HR metrics and management information to identify trends and support business decision-making. Support the development, implementation and review of HR policies, procedures and best practice. Lead or contribute to HR projects and continuous improvement initiatives. Manage day-to-day HR enquiries, providing timely, practical and commercially sound advice. Build effective working relationships across the business, promoting employee engagement and a positive workplace culture. Handle confidential and sensitive information with professionalism, discretion and integrity. Provide support and cover for the HR Business Partner as required. To support the Training & Reception Co-ordinator as required. Specific Responsibilities COMMERCIAL To liaise with service providers, including recruitment agencies and suppliers, ensuring commercial value and effective service delivery. To liaise directly with candidates, suppliers and stakeholders by telephone, email and face-to-face, managing interviews, recruitment activities, terms of business and HR-related enquiries. To manage and maintain intranet-based HR policies, ensuring they remain compliant with current legislation and are effectively communicated across the business. To coordinate and support the delivery of development and training events in conjunction with the Training Administrator, ensuring activities are well-organised, achieve their objectives and add value to the business. TECHNICAL To act as a key user and subject matter expert for the HRIS, driving system improvements and ensuring data integrity. To effectively manage multiple priorities and competing deadlines within a fast-paced environment. To demonstrate a high level of competence in Microsoft Office applications, particularly Excel, Word and PowerPoint. To maintain accurate HR records, reports and documentation with excellent attention to detail. To provide expert guidance on HR policies, procedures and employment legislation, ensuring consistent application across the business. To produce and analyse HR data and management information to support business decision-making and identify trends. To maintain a sound understanding of employment legislation and HR best practice, ensuring advice and guidance provided to managers is accurate, consistent and compliant. To work alongside the Training Administrator to deliver HR and people-focused initiatives that drive performance, engagement and cultural development in line with the Business Plan. GENERAL To act as a trusted HR contact for managers and employees, providing professional advice and support across all areas of the employee lifecycle. To proactively manage day-to-day HR activities, providing timely and effective support across the business. To promote a culture of continuous improvement and seek opportunities to enhance HR processes, systems and ways of working. To develop and deliver training and guidance on HR policies, procedures and employee relations matters as required. To deliver specific actions within the HR Business Plan, supporting the achievement of departmental and business objectives. To provide an effective, proactive and professional employee lifecycle service, including recruitment, onboarding, development and offboarding activities. To deliver a commercially focused HR service that adds value to the business and supports organisational success. To handle confidential and sensitive information with discretion, professionalism and integrity. To support and/or lead HR projects and initiatives as required.
Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis , with the potential to become permanent at the beginning of January 2027 , subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and quotations through to reporting, invoicing and managing day-to-day communications. This is an excellent opportunity to join a well-established organisation experiencing a period of growth , where you can make a genuine contribution to the customer experience and develop your skills within a supportive team. With an immediate start and a clear opportunity to move into a permanent position in January 2027, this role would suit an experienced customer service professional looking for their next opportunity and the chance to build a long-term career with an expanding organisation. If you are organised, customer-focused and thrive in a busy environment, we would love to hear from you. The Role As a Customer Service Advisor, you will be responsible for delivering an excellent customer experience while working closely with internal teams and external clients. Key responsibilities will include: Supporting the team with the administration associated with onboarding new clients and the continued delivery of excellent customer service. Managing and responding to incoming client communications via email and telephone in a timely and professional manner. Acting as a first point of contact for client queries and resolving issues wherever possible. Escalating and coordinating queries with the appropriate internal teams where required. Inputting and maintaining accurate customer information within LIMS and other internal systems. Liaising with customers regarding sample paperwork, COCs and purchase orders. Preparing accurate, fit-for-purpose quotations within the approved authority level. Coordinating logistical queries and arrangements where required. Managing subcontract laboratory services when necessary. Liaising with analytical teams to ensure customer projects are delivered successfully. Coordinating the delivery of customer receipts, reports and invoices. Providing accurate client information and updates to the wider team. Working with the SCSA and Customer Service Manager as part of a continual improvement process. Building and maintaining strong, professional relationships with clients and internal stakeholders. Processing media orders and developing knowledge of sampling techniques. Completing result uploads, calculations and accurate data entry. Checking data entry and calculations completed outside of the LIMS system. Supporting the wider customer service function as required. These duties are not exhaustive and should not be interpreted as a complete definition of the role. About You We are looking for someone who is customer-focused, organised and confident communicating with a wide range of people. You will be comfortable working in a busy environment, managing competing priorities and maintaining a high level of accuracy. You will ideally have: Previous experience in a customer-facing role - essential . Experience working in a fast-paced environment - desirable. Excellent written and verbal communication skills. A professional and confident telephone manner. Strong customer service and interpersonal skills. Excellent organisational and prioritisation skills. The ability to manage your own workload effectively. A collaborative " one team" approach. Excellent attention to detail. Strong numerical and accurate data-entry skills. Good IT skills, including Microsoft Office 365, Excel and Word. The ability and willingness to learn and use various in-house systems and processes. A positive and adaptable approach to change. Flexibility and the ability to adapt to changing priorities. Benefits of through Tate Recruitment Limited Weekly pay Holiday pay Free on-site parking Access to the Tate Rewards Scheme - including store discounts Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 24, 2026
Seasonal
Customer Service Advisor Location: Manchester - in the Old Trafford area Salary: Competitive, dependent on experience Hours: Monday to Friday, 37.5 hours per week Working hours: Flexible start between 8:00am-9:00am, finishing between 4:00pm-5:00pm Contract: Temporary to Permanent Start: Immediate About the Opportunity We are delighted to be recruiting for a Customer Service Advisor to join a well-established organisation that is currently going through an exciting period of growth. This is a fantastic opportunity to join a growing team at an important time for the business. The role is initially offered on a temporary-to-permanent basis , with the potential to become permanent at the beginning of January 2027 , subject to a successful placement and both parties being happy to progress. You will become an integral part of the customer service team, providing a high-quality and professional service to clients throughout the full customer journey - from onboarding and quotations through to reporting, invoicing and managing day-to-day communications. This is an excellent opportunity to join a well-established organisation experiencing a period of growth , where you can make a genuine contribution to the customer experience and develop your skills within a supportive team. With an immediate start and a clear opportunity to move into a permanent position in January 2027, this role would suit an experienced customer service professional looking for their next opportunity and the chance to build a long-term career with an expanding organisation. If you are organised, customer-focused and thrive in a busy environment, we would love to hear from you. The Role As a Customer Service Advisor, you will be responsible for delivering an excellent customer experience while working closely with internal teams and external clients. Key responsibilities will include: Supporting the team with the administration associated with onboarding new clients and the continued delivery of excellent customer service. Managing and responding to incoming client communications via email and telephone in a timely and professional manner. Acting as a first point of contact for client queries and resolving issues wherever possible. Escalating and coordinating queries with the appropriate internal teams where required. Inputting and maintaining accurate customer information within LIMS and other internal systems. Liaising with customers regarding sample paperwork, COCs and purchase orders. Preparing accurate, fit-for-purpose quotations within the approved authority level. Coordinating logistical queries and arrangements where required. Managing subcontract laboratory services when necessary. Liaising with analytical teams to ensure customer projects are delivered successfully. Coordinating the delivery of customer receipts, reports and invoices. Providing accurate client information and updates to the wider team. Working with the SCSA and Customer Service Manager as part of a continual improvement process. Building and maintaining strong, professional relationships with clients and internal stakeholders. Processing media orders and developing knowledge of sampling techniques. Completing result uploads, calculations and accurate data entry. Checking data entry and calculations completed outside of the LIMS system. Supporting the wider customer service function as required. These duties are not exhaustive and should not be interpreted as a complete definition of the role. About You We are looking for someone who is customer-focused, organised and confident communicating with a wide range of people. You will be comfortable working in a busy environment, managing competing priorities and maintaining a high level of accuracy. You will ideally have: Previous experience in a customer-facing role - essential . Experience working in a fast-paced environment - desirable. Excellent written and verbal communication skills. A professional and confident telephone manner. Strong customer service and interpersonal skills. Excellent organisational and prioritisation skills. The ability to manage your own workload effectively. A collaborative " one team" approach. Excellent attention to detail. Strong numerical and accurate data-entry skills. Good IT skills, including Microsoft Office 365, Excel and Word. The ability and willingness to learn and use various in-house systems and processes. A positive and adaptable approach to change. Flexibility and the ability to adapt to changing priorities. Benefits of through Tate Recruitment Limited Weekly pay Holiday pay Free on-site parking Access to the Tate Rewards Scheme - including store discounts Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Asset Experience Services - Deputy Team LeadPrzejdź do głównej zawartości Experience Services - Deputy Team Lead page is loaded Asset Experience Services - Deputy Team LeadAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ518246 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Deputy Team Lead (Operational Specialism) # About the Role As Deputy Team Lead for the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will provide leadership focused on the operational specialism while maintaining a hands-on "day job" delivering health & safety, compliance, and operational support to Asset Experience Managers across Royal London managed assets. This dualpurpose role combines team leadership responsibilities with direct operational delivery, ensuring both strategic oversight of operational functions and practical expertise in H&S management, supplier coordination, works management, and ESG support.You will support the Team Leader in driving service excellence, deputise during absences, and serve as the technical expert for operational matters. Your role enables Asset Experience Managers to deliver best-in-class occupier service while maintaining safety compliance and operational efficiency across the Royal London portfolio.# Reporting Structure Reports to the Asset Experience Services Team Leader with collaborative relationships with Asset Experience Managers and the Deputy Team Lead (Technical Specialism). Key Responsibilities # Leadership & Team Management (Operational Focus) Support the Team Leader in line management of operational specialists, including coaching, performance feedback, and development planning. Serve as deputy to the Team Leader, assuming full leadership responsibilities during absences, in conjunction the Deputy Team Lead (Technical Specialism). Act as lead and escalation point for complex operational matters including H&S compliance, statutory obligations, and supplier performance issues. Facilitate knowledge sharing within the operational team, promoting best practice adoption and consistency of approach. Monitor quality of operational outputs including risk registers, compliance documentation, audit readiness, and supplier management. Support team members with technical problem-solving, quality control, and professional development in operational disciplines. Coordinate resource allocation and workload distribution across operational specialists to ensure balanced capacity and timely delivery. Other duties are outlined in the document entitled "RL JD Asset Experience Central Service - Operational team member". Skills & Qualifications # Technical Knowledge Proven experience in property operations, health & safety management, compliance, and supplier coordination. Expert understanding of H&S legislation applicable to property management and ability to implement compliance measures effectively. Strong knowledge of statutory compliance requirements for commercial properties including fire safety, asbestos management, and building regulations. Familiarity with permit-to-work systems, risk assessment methodologies, and safe systems of work. Understanding of building services, maintenance operations, and planned preventative maintenance regimes. Knowledge of ISO14001, quality management systems, and audit processes. Awareness of ESG and sustainability requirements in property management, including EPC regulations and energy management. Experience with property management software platforms and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Demonstrated experience in team leadership, mentoring, or coaching of operational professionals. Ability to manage multiple priorities and deadlines effectively with clear written and verbal communication skills. Data analysis and reporting capabilities with strong attention to detail.# Personal Attributes Strong leadership presence with ability to inspire and support operational specialists while maintaining hands-on delivery. Ability to balance dual responsibilities of team leadership and operational delivery effectively. Proactive approach to anticipating team and client needs, particularly regarding safety and compliance matters. Exceptional attention to detail, particularly concerning safety, compliance documentation, and risk management. Methodical and organised approach to managing compliance activities and documentation. Clear communication skills with ability to explain technical H&S and operational matters accessibly to diverse audiences. Collaborative team player who supports colleagues and fosters a positive, safetyfocused team culture. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Aug 24, 2026
Full time
Asset Experience Services - Deputy Team LeadPrzejdź do głównej zawartości Experience Services - Deputy Team Lead page is loaded Asset Experience Services - Deputy Team LeadAplikujremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ518246 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Asset Experience Services - Deputy Team Lead (Operational Specialism) # About the Role As Deputy Team Lead for the Asset Experience Services team within JLL's Royal London Property Delivery operation, you will provide leadership focused on the operational specialism while maintaining a hands-on "day job" delivering health & safety, compliance, and operational support to Asset Experience Managers across Royal London managed assets. This dualpurpose role combines team leadership responsibilities with direct operational delivery, ensuring both strategic oversight of operational functions and practical expertise in H&S management, supplier coordination, works management, and ESG support.You will support the Team Leader in driving service excellence, deputise during absences, and serve as the technical expert for operational matters. Your role enables Asset Experience Managers to deliver best-in-class occupier service while maintaining safety compliance and operational efficiency across the Royal London portfolio.# Reporting Structure Reports to the Asset Experience Services Team Leader with collaborative relationships with Asset Experience Managers and the Deputy Team Lead (Technical Specialism). Key Responsibilities # Leadership & Team Management (Operational Focus) Support the Team Leader in line management of operational specialists, including coaching, performance feedback, and development planning. Serve as deputy to the Team Leader, assuming full leadership responsibilities during absences, in conjunction the Deputy Team Lead (Technical Specialism). Act as lead and escalation point for complex operational matters including H&S compliance, statutory obligations, and supplier performance issues. Facilitate knowledge sharing within the operational team, promoting best practice adoption and consistency of approach. Monitor quality of operational outputs including risk registers, compliance documentation, audit readiness, and supplier management. Support team members with technical problem-solving, quality control, and professional development in operational disciplines. Coordinate resource allocation and workload distribution across operational specialists to ensure balanced capacity and timely delivery. Other duties are outlined in the document entitled "RL JD Asset Experience Central Service - Operational team member". Skills & Qualifications # Technical Knowledge Proven experience in property operations, health & safety management, compliance, and supplier coordination. Expert understanding of H&S legislation applicable to property management and ability to implement compliance measures effectively. Strong knowledge of statutory compliance requirements for commercial properties including fire safety, asbestos management, and building regulations. Familiarity with permit-to-work systems, risk assessment methodologies, and safe systems of work. Understanding of building services, maintenance operations, and planned preventative maintenance regimes. Knowledge of ISO14001, quality management systems, and audit processes. Awareness of ESG and sustainability requirements in property management, including EPC regulations and energy management. Experience with property management software platforms and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Demonstrated experience in team leadership, mentoring, or coaching of operational professionals. Ability to manage multiple priorities and deadlines effectively with clear written and verbal communication skills. Data analysis and reporting capabilities with strong attention to detail.# Personal Attributes Strong leadership presence with ability to inspire and support operational specialists while maintaining hands-on delivery. Ability to balance dual responsibilities of team leadership and operational delivery effectively. Proactive approach to anticipating team and client needs, particularly regarding safety and compliance matters. Exceptional attention to detail, particularly concerning safety, compliance documentation, and risk management. Methodical and organised approach to managing compliance activities and documentation. Clear communication skills with ability to explain technical H&S and operational matters accessibly to diverse audiences. Collaborative team player who supports colleagues and fosters a positive, safetyfocused team culture. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Senior Solutions Architect, AWS Aerospace & Satellite Job ID: AWS EMEA SARL (UK Branch) Do you get excited by space exploration, satellites, rocket launches, and AI? If so, this might be the role you have always been looking for. AWS is hiring an experienced Solution Architect with a development background to help space companies achieve their missions through the power of cloud and AI. Industry segments include launch services, human spaceflight, robotic/autonomous systems, mission control center operations, space stations, satellite constellations, ground segment (ground stations, earth stations, teleports), emergency response services, IoT solutions (smart/digital cities), earth observation, broadcast communications, and various government capabilities. Solutions Architects are at the crossroads of business and technology, and engage with organizations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting technical content and sharing best practices. They are thought leaders of the industry and evangelize strategic guidance amongst customer executives and internal stakeholders. Solutions Architects are also responsible for the overall technical relationship between customers and AWS. They make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation, a desire to learn, and a passion for Space. In this role you will get to practice your creativity and passion, while educating AWS customers about the art of the possible, writing code, and deploying prototypes and proof of concepts. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments. At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Key job responsibilities Work directly with customers to accelerate their missions and recommend best-practice architectures in line with their long-term business outcomes. Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. Share the voice of the customer to inform the roadmap of AWS features. Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). Evangelise and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by knowledge sharing. Develop areas of depth in technical domains relevant to your interests and your customer's outcomes. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Diverse Experiences Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Experience in a technical role within a sales organization Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Aug 24, 2026
Full time
Senior Solutions Architect, AWS Aerospace & Satellite Job ID: AWS EMEA SARL (UK Branch) Do you get excited by space exploration, satellites, rocket launches, and AI? If so, this might be the role you have always been looking for. AWS is hiring an experienced Solution Architect with a development background to help space companies achieve their missions through the power of cloud and AI. Industry segments include launch services, human spaceflight, robotic/autonomous systems, mission control center operations, space stations, satellite constellations, ground segment (ground stations, earth stations, teleports), emergency response services, IoT solutions (smart/digital cities), earth observation, broadcast communications, and various government capabilities. Solutions Architects are at the crossroads of business and technology, and engage with organizations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting technical content and sharing best practices. They are thought leaders of the industry and evangelize strategic guidance amongst customer executives and internal stakeholders. Solutions Architects are also responsible for the overall technical relationship between customers and AWS. They make recommendations on security, cost, performance, reliability and operational efficiency. They work to understand the customer's needs and give prescriptive guidance on how to create solutions with AWS technology. Solutions Architects lead activities such as architecture reviews, white-boarding sessions, demos and technical workshops. They collaborate with other teams such as account management, professional services, support, product teams and the AWS partner ecosystem. The Solutions Architecture team is a diverse group of technologists from a variety of backgrounds. Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation, a desire to learn, and a passion for Space. In this role you will get to practice your creativity and passion, while educating AWS customers about the art of the possible, writing code, and deploying prototypes and proof of concepts. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will learn something new from your customers, your peers and your own experiments. At Amazon you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent and build on behalf of customers. Amazon has always been, and always will be, committed to diversity and inclusion. We seek builders from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Key job responsibilities Work directly with customers to accelerate their missions and recommend best-practice architectures in line with their long-term business outcomes. Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide. Share the voice of the customer to inform the roadmap of AWS features. Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts). Evangelise and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences). Contribute to the growth of the Solutions Architecture organisation by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by knowledge sharing. Develop areas of depth in technical domains relevant to your interests and your customer's outcomes. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Diverse Experiences Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Preferred Qualifications 5+ years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Experience in a technical role within a sales organization Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.