NTT Data Ltd
Sep 19, 2022
Full time
Our mission is to build a strong and cohesive community of Project and Programme Managers to partner with our clients in the Insurance sector. We strive to support our customers in building and improving their digital infrastructure and tackle a great variety of technology challenges by leveraging the knoweldge and expertise of our hghly specialised Insurance teams. We have an exciting opportunity for a Technical Project Manager working in our Public Services business, at a leading public body in the Healthcare sector. Experience of working in similar domains in what can be a high-pressured environment is preferable. This role will join an existing team comprising a Service Delivery Manager, Infrastructure and Network architects along with a team of infrastructure and network engineers. This role will have overarching responsibility for the delivery of a portfolio of small and larger projects and changes to the production environment. The role requires a combination of hands-on delivery experience at directly leading infrastructure, IT and network change projects for clients. You will also need to manage a portfolio of different sized initiatives, which could range from a small focused technical change requests, up to large transformational change (upgrade) projects. You will be responsible for leading the day-to-day client engagement for these projects and directing a team of technical infrastructure, IT and network architects and specialists who will complete most of this work throughout the delivery life cycle. You will also work closely with a knowledgeable Managed Service team who provide BAU support services to the same client, using a catalogue, service desk and service request regime Will have direct project management experience and knowledge in overseeing the technical delivery of Infrastructure, IT and Networking solutions at an enterprise level. Strong technical awareness and experience of managing projects in the following domains: Microsoft Servers/Exchange/O365, VMware, Citrix, VDI Unix/Linux, Public Cloud (Azure/AWS), Networking technologies, and Automation tools gained in a previous hands-on technical role. Experience of performing the role of an advisory Consultant with a client, providing direction on the best solutions and services required to meet the business needs. Able to contribute to technical strategy, service development and provide innovation as well as being able to troubleshoot and resolve complex low-level technical problems and incidents with the technical support teams. Will have excellent communication skills and experience developing peer-level relationships with senior customer representatives. Will be commercially experience and be comfortable negotiating statement of work scope and commercial terms for projects and changes in line with the existing contract. A number of current professional IT certifications across infrastructure vendors such as Microsoft, VMware, Cisco, Citrix, AWS and ideally an ITIL certification, with experience of working within a client assurance framework SC level security clearance is desirable, but not essential. The role will require SC clearance to be obtained, therefore candidates must be eligible Our Project Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: - The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc. - An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills - A vibrant community of 100+ project and programme management professionals to learn from and share knowledge and best practices - Competitive pension, health insurance, life assurance, dental covering, cycle to work... ...And much more!