Cyber security is critical to every organisation. We are shaping strategies and transforming the management of cyber risk and we need you to join us. You'll build strong relationships as one of the areas of our cyber practice with over 450 extremely talented individuals in the UK alone, as part of a Technology and Transformation practice of 7500 people. Cyber security is a business problem, not just a technical problem, and we need people with a diverse array of backgrounds and skills sets to help our clients solve it. Join us and you will help our clients solve the latest cyber security challenges, in a business with very significant growth ambitions enjoying the kind of professional development that will set your potential free. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are a team with a passion and curiosity, for cyber security and technology, comfortable with operating in fast-paced environments defining and leading the development of cyber strategy, cyber programmes and managing cyber risk. We are looking for likeminded individuals who thrive on the challenge of solving the toughest cyber security challenges faced by organisations today. Typically this will be people with a blend of technical and soft skills that allows them to both analyse the challenges in cyber security but also to communicate to a range of stakeholders from end users and technical specialists through to senior IT professionals an members of the board. As a Senior Consultant/Manager- Security Operations Architect at Deloitte you will be responsible for the overall design and continuous improvements of our Next-Gen Detection and Response capability for clients. You will provide the bridge between our strategy and providing the blueprints to which our engineers build. You will also support at a business level, helping clients evolve and define their Operating Model, refining processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response you will influence our macro approach and set the direction for how we meet our clients demands. Decide the best course of action to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively seek to improve and develop new content based upon observed security activity Responsible for leading migration and implementation strategies and plans Develop positive working relationships with Deloitte and client teams Connect to your skills and professional experience As a Senior Consultant/Manager - Security Operations Architect within our Cyber team, you'll be at the forefront of designing, implementing, and managing cutting-edge security solutions for our clients. You'll leverage your deep technical expertise and strategic vision to help organisations mitigate cyber risks, enhance their security posture, and safeguard their critical assets. Strong written, verbal and presentation skills Experience working within Agile, DevOps or Kanban delivery models Experience in Solution design and development Experience working with Architecture Frameworks, ideally TOGAF Experience in developing HLD & LLD documents for security solutions Strong Understanding of Security Operations working within or alongside Security Operations Centre(s) Experience working in all hyperscaler environments, preferably holding Professional Cloud Architect Certification Experience with multiple SIEM & SOAR Tooling, preferably Google SecOps (formerly Chronicle/Simplify) Experience with EDR/XDR and NDR Tooling, preferably Crowdstrike, Corelight, Microsoft Defender XDR Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." -Christian, Technology and Transformation "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." -Gurpal, Technology and Transformation Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jun 30, 2025
Full time
Cyber security is critical to every organisation. We are shaping strategies and transforming the management of cyber risk and we need you to join us. You'll build strong relationships as one of the areas of our cyber practice with over 450 extremely talented individuals in the UK alone, as part of a Technology and Transformation practice of 7500 people. Cyber security is a business problem, not just a technical problem, and we need people with a diverse array of backgrounds and skills sets to help our clients solve it. Join us and you will help our clients solve the latest cyber security challenges, in a business with very significant growth ambitions enjoying the kind of professional development that will set your potential free. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are a team with a passion and curiosity, for cyber security and technology, comfortable with operating in fast-paced environments defining and leading the development of cyber strategy, cyber programmes and managing cyber risk. We are looking for likeminded individuals who thrive on the challenge of solving the toughest cyber security challenges faced by organisations today. Typically this will be people with a blend of technical and soft skills that allows them to both analyse the challenges in cyber security but also to communicate to a range of stakeholders from end users and technical specialists through to senior IT professionals an members of the board. As a Senior Consultant/Manager- Security Operations Architect at Deloitte you will be responsible for the overall design and continuous improvements of our Next-Gen Detection and Response capability for clients. You will provide the bridge between our strategy and providing the blueprints to which our engineers build. You will also support at a business level, helping clients evolve and define their Operating Model, refining processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response you will influence our macro approach and set the direction for how we meet our clients demands. Decide the best course of action to detect, investigate and respond to threats Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. Actively seek to improve and develop new content based upon observed security activity Responsible for leading migration and implementation strategies and plans Develop positive working relationships with Deloitte and client teams Connect to your skills and professional experience As a Senior Consultant/Manager - Security Operations Architect within our Cyber team, you'll be at the forefront of designing, implementing, and managing cutting-edge security solutions for our clients. You'll leverage your deep technical expertise and strategic vision to help organisations mitigate cyber risks, enhance their security posture, and safeguard their critical assets. Strong written, verbal and presentation skills Experience working within Agile, DevOps or Kanban delivery models Experience in Solution design and development Experience working with Architecture Frameworks, ideally TOGAF Experience in developing HLD & LLD documents for security solutions Strong Understanding of Security Operations working within or alongside Security Operations Centre(s) Experience working in all hyperscaler environments, preferably holding Professional Cloud Architect Certification Experience with multiple SIEM & SOAR Tooling, preferably Google SecOps (formerly Chronicle/Simplify) Experience with EDR/XDR and NDR Tooling, preferably Crowdstrike, Corelight, Microsoft Defender XDR Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." -Christian, Technology and Transformation "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." -Gurpal, Technology and Transformation Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
About invenioLSI The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at . Role - SAP TRM Senior Consultant SAP Skills 6-8 years of experience in one or more SAP modules. At least two full life-cycle implementation projects (from Blueprint/Explore through Go-Live). Understands SAP Activate Methodology. Ability to lead workstream activities on a project. Understands integration between modules. Leads detailed module-specific configuration and master data development. Ability to use Service Marketplace to create tickets, research notes, review release notes, and solution roadmaps as well as provide guidance to customers on release strategy. Overall, 6-8 years of experience with TRM project implementations. Expert level knowledge concerning SAP TRM. Should have architected at least two to three TRM, PSCD solutions for government/public sector organizations. Should have experience in leading requirement gathering workshops, business blueprint preparation and solution design, preparation of functional specifications, role, and authorization creation in SAP TRM for new objects. Data migration knowledge. Leadership experience in full cycle implementation is highly desired. Excellent understanding of Tax Authority business processes and legislation. Exposed to multiple Implementation methodologies like ASAP, Activate, Waterfall, Scrum etc. Responsibilities Undertakes functional solution responsibilities considering SAP TRM. Understands the business processes and business challenges by applying SAP standard processes wherever possible. Provides support to project manager(s) in sharing the various tasks of their solution to conclude on the project planning, deliverable specification, and effort estimations. Responsible for client interaction and management during all workshops, meetings, and informal contacts. Leading or supporting workshops while ensuring all requirements are captured and compared to planned scope of work and previously specified deliverables. Clearly articulates the requirements and identifies the gaps by agreeing with the customer including potential additional scope. Supports project managers in bringing clarity on additional scope and effort estimations. Conducts or supports meetings, provides regular updates to customer / project team members. Ensures that all risks and mitigation processes within their solution are identified and documented. Supports and prepares all project deliverables and actively participates in the complete project life cycle documentation from their solution perspective. Periodically monitors and supports the progress of the activities within his solution scope and ensures to take timely actions to avoid delays. Supports or leads demo or proof of concept (PoC) preparations and conducts business process demonstrations to our clients. Undertakes or supports the required resource interviews for team identification & deployment. Recommends business process improvements where applicable. Provides solution and effort estimations for change requests. Ensures that the smooth success of the project is the highest priority. Provides support to the Management and contributes to business success by sharing all relevant information in a professional manner. Ensures that the ethics and the culture code of invenioLSI are kept intact during the engagement with all internal and external stakeholders. Participates in peer reviews of other projects and shares feedback to the Practice Lead / Practice Head concerning problems, concerns, or any shortcomings. Follow-up with the respective project team members and ensure that the feedback / observations / recommendations are incorporated and monitored. Actively participates in all TRM practice activities. Supports Practice Lead / Practice Head on the strategy activities / road map definition. Proactively informs of project delays and seeks mitigation. Proactively seeks additional support within the practice on knowledge gaps. Participates in the various recruitment drives and actively conducts interviews to identify resources with adequate skill sets and practice knowledge. Being a role model, mentor, and guide for the consultants in his team. Design and develop new TRM solutions to widen our product catalogue. General Skills/Tasks Assists the project team efforts in developing solutions for client situations. Assists in evaluating and designing applications and/or technical architectures. Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team. Meets billing efficiency targets, complies with all administrative responsibilities in a timely & effective manner. Keeps project management apprised of project direction and client concerns. Analysis and develops reliable solutions which comply with specifications and standards, executes system test. Understands SAP methodologies, tools, standards, and techniques. Understands client's business and technical environments. Completes project documentation, demonstrates effective organizational skills, with minimal supervision. Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget. Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding. Demonstrates the ability to accomplish project assignments resulting in quality service. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Ability to explain ideas and concepts to other project team members and to client personnel. Has a solid foundation for consulting "soft" skills necessary for client engagements. Ability to interpret requirements and apply SAP best practices. Ability to identify upsell opportunities and assist in the management of scope. Leadership Skills Maintains positive working relationship with others. Seeks ways to increase their level of contribution and team effectiveness. Works in conjunction with peers. May mentor to other associate consultants. Works well as a member of a team. Personnel Development Focused on self-development to become a team leader/module expert. invenioLSI is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. invenioLSI's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
Feb 21, 2025
Full time
About invenioLSI The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at . Role - SAP TRM Senior Consultant SAP Skills 6-8 years of experience in one or more SAP modules. At least two full life-cycle implementation projects (from Blueprint/Explore through Go-Live). Understands SAP Activate Methodology. Ability to lead workstream activities on a project. Understands integration between modules. Leads detailed module-specific configuration and master data development. Ability to use Service Marketplace to create tickets, research notes, review release notes, and solution roadmaps as well as provide guidance to customers on release strategy. Overall, 6-8 years of experience with TRM project implementations. Expert level knowledge concerning SAP TRM. Should have architected at least two to three TRM, PSCD solutions for government/public sector organizations. Should have experience in leading requirement gathering workshops, business blueprint preparation and solution design, preparation of functional specifications, role, and authorization creation in SAP TRM for new objects. Data migration knowledge. Leadership experience in full cycle implementation is highly desired. Excellent understanding of Tax Authority business processes and legislation. Exposed to multiple Implementation methodologies like ASAP, Activate, Waterfall, Scrum etc. Responsibilities Undertakes functional solution responsibilities considering SAP TRM. Understands the business processes and business challenges by applying SAP standard processes wherever possible. Provides support to project manager(s) in sharing the various tasks of their solution to conclude on the project planning, deliverable specification, and effort estimations. Responsible for client interaction and management during all workshops, meetings, and informal contacts. Leading or supporting workshops while ensuring all requirements are captured and compared to planned scope of work and previously specified deliverables. Clearly articulates the requirements and identifies the gaps by agreeing with the customer including potential additional scope. Supports project managers in bringing clarity on additional scope and effort estimations. Conducts or supports meetings, provides regular updates to customer / project team members. Ensures that all risks and mitigation processes within their solution are identified and documented. Supports and prepares all project deliverables and actively participates in the complete project life cycle documentation from their solution perspective. Periodically monitors and supports the progress of the activities within his solution scope and ensures to take timely actions to avoid delays. Supports or leads demo or proof of concept (PoC) preparations and conducts business process demonstrations to our clients. Undertakes or supports the required resource interviews for team identification & deployment. Recommends business process improvements where applicable. Provides solution and effort estimations for change requests. Ensures that the smooth success of the project is the highest priority. Provides support to the Management and contributes to business success by sharing all relevant information in a professional manner. Ensures that the ethics and the culture code of invenioLSI are kept intact during the engagement with all internal and external stakeholders. Participates in peer reviews of other projects and shares feedback to the Practice Lead / Practice Head concerning problems, concerns, or any shortcomings. Follow-up with the respective project team members and ensure that the feedback / observations / recommendations are incorporated and monitored. Actively participates in all TRM practice activities. Supports Practice Lead / Practice Head on the strategy activities / road map definition. Proactively informs of project delays and seeks mitigation. Proactively seeks additional support within the practice on knowledge gaps. Participates in the various recruitment drives and actively conducts interviews to identify resources with adequate skill sets and practice knowledge. Being a role model, mentor, and guide for the consultants in his team. Design and develop new TRM solutions to widen our product catalogue. General Skills/Tasks Assists the project team efforts in developing solutions for client situations. Assists in evaluating and designing applications and/or technical architectures. Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team. Meets billing efficiency targets, complies with all administrative responsibilities in a timely & effective manner. Keeps project management apprised of project direction and client concerns. Analysis and develops reliable solutions which comply with specifications and standards, executes system test. Understands SAP methodologies, tools, standards, and techniques. Understands client's business and technical environments. Completes project documentation, demonstrates effective organizational skills, with minimal supervision. Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget. Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding. Demonstrates the ability to accomplish project assignments resulting in quality service. Consulting Skills Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. Ability to explain ideas and concepts to other project team members and to client personnel. Has a solid foundation for consulting "soft" skills necessary for client engagements. Ability to interpret requirements and apply SAP best practices. Ability to identify upsell opportunities and assist in the management of scope. Leadership Skills Maintains positive working relationship with others. Seeks ways to increase their level of contribution and team effectiveness. Works in conjunction with peers. May mentor to other associate consultants. Works well as a member of a team. Personnel Development Focused on self-development to become a team leader/module expert. invenioLSI is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. invenioLSI's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
Our mission is to build a strong and cohesive community of Project and Programme Managers to partner with our clients in the Insurance sector. We strive to support our customers in building and improving their digital infrastructure and tackle a great variety of technology challenges by leveraging the knoweldge and expertise of our hghly specialised Insurance teams. We have an exciting opportunity for a Technical Project Manager working in our Public Services business, at a leading public body in the Healthcare sector. Experience of working in similar domains in what can be a high-pressured environment is preferable. This role will join an existing team comprising a Service Delivery Manager, Infrastructure and Network architects along with a team of infrastructure and network engineers. This role will have overarching responsibility for the delivery of a portfolio of small and larger projects and changes to the production environment. The role requires a combination of hands-on delivery experience at directly leading infrastructure, IT and network change projects for clients. You will also need to manage a portfolio of different sized initiatives, which could range from a small focused technical change requests, up to large transformational change (upgrade) projects. You will be responsible for leading the day-to-day client engagement for these projects and directing a team of technical infrastructure, IT and network architects and specialists who will complete most of this work throughout the delivery life cycle. You will also work closely with a knowledgeable Managed Service team who provide BAU support services to the same client, using a catalogue, service desk and service request regime Will have direct project management experience and knowledge in overseeing the technical delivery of Infrastructure, IT and Networking solutions at an enterprise level. Strong technical awareness and experience of managing projects in the following domains: Microsoft Servers/Exchange/O365, VMware, Citrix, VDI Unix/Linux, Public Cloud (Azure/AWS), Networking technologies, and Automation tools gained in a previous hands-on technical role. Experience of performing the role of an advisory Consultant with a client, providing direction on the best solutions and services required to meet the business needs. Able to contribute to technical strategy, service development and provide innovation as well as being able to troubleshoot and resolve complex low-level technical problems and incidents with the technical support teams. Will have excellent communication skills and experience developing peer-level relationships with senior customer representatives. Will be commercially experience and be comfortable negotiating statement of work scope and commercial terms for projects and changes in line with the existing contract. A number of current professional IT certifications across infrastructure vendors such as Microsoft, VMware, Cisco, Citrix, AWS and ideally an ITIL certification, with experience of working within a client assurance framework SC level security clearance is desirable, but not essential. The role will require SC clearance to be obtained, therefore candidates must be eligible Our Project Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: - The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc. - An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills - A vibrant community of 100+ project and programme management professionals to learn from and share knowledge and best practices - Competitive pension, health insurance, life assurance, dental covering, cycle to work... ...And much more!
Sep 19, 2022
Full time
Our mission is to build a strong and cohesive community of Project and Programme Managers to partner with our clients in the Insurance sector. We strive to support our customers in building and improving their digital infrastructure and tackle a great variety of technology challenges by leveraging the knoweldge and expertise of our hghly specialised Insurance teams. We have an exciting opportunity for a Technical Project Manager working in our Public Services business, at a leading public body in the Healthcare sector. Experience of working in similar domains in what can be a high-pressured environment is preferable. This role will join an existing team comprising a Service Delivery Manager, Infrastructure and Network architects along with a team of infrastructure and network engineers. This role will have overarching responsibility for the delivery of a portfolio of small and larger projects and changes to the production environment. The role requires a combination of hands-on delivery experience at directly leading infrastructure, IT and network change projects for clients. You will also need to manage a portfolio of different sized initiatives, which could range from a small focused technical change requests, up to large transformational change (upgrade) projects. You will be responsible for leading the day-to-day client engagement for these projects and directing a team of technical infrastructure, IT and network architects and specialists who will complete most of this work throughout the delivery life cycle. You will also work closely with a knowledgeable Managed Service team who provide BAU support services to the same client, using a catalogue, service desk and service request regime Will have direct project management experience and knowledge in overseeing the technical delivery of Infrastructure, IT and Networking solutions at an enterprise level. Strong technical awareness and experience of managing projects in the following domains: Microsoft Servers/Exchange/O365, VMware, Citrix, VDI Unix/Linux, Public Cloud (Azure/AWS), Networking technologies, and Automation tools gained in a previous hands-on technical role. Experience of performing the role of an advisory Consultant with a client, providing direction on the best solutions and services required to meet the business needs. Able to contribute to technical strategy, service development and provide innovation as well as being able to troubleshoot and resolve complex low-level technical problems and incidents with the technical support teams. Will have excellent communication skills and experience developing peer-level relationships with senior customer representatives. Will be commercially experience and be comfortable negotiating statement of work scope and commercial terms for projects and changes in line with the existing contract. A number of current professional IT certifications across infrastructure vendors such as Microsoft, VMware, Cisco, Citrix, AWS and ideally an ITIL certification, with experience of working within a client assurance framework SC level security clearance is desirable, but not essential. The role will require SC clearance to be obtained, therefore candidates must be eligible Our Project Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example. To support your hard work and dedication, we will offer you the following: - The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc. - An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills - A vibrant community of 100+ project and programme management professionals to learn from and share knowledge and best practices - Competitive pension, health insurance, life assurance, dental covering, cycle to work... ...And much more!
Change and Services Management Consultant An exciting opportunity has arisen for a Consultant to join the IT Service Management team. Working as part of the Service Management Team, you will develop and maintain the Service Management framework with a focus on managing service-related processes including managing the Change, Configuration & Asset Management, Problem Management, Service Transition and Knowledge Management processes in Lidl GB. We have a hybrid working model for Head Office roles, ensuring you have a flexible work life balance. What you'll do Apply a structured change management approach and methodology. Review and log all changes and assess the change impact; complete change management assessments Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan Manage the Configuratoin and Asset Management processes for Lidl GB Prepare and provide relevant reports to senior management Support the wider IT team in maintaining accurate Configuration and Asset Management database Work closely with the global IT on improving auto-discovery tools to aim for accuracy Provide training and guidance to the wider IT department Assist with the creation of operational documentation as required (e.g. service desk knowledge documents) and provide training and guidance to the wider IT department Conduct proactive and reactive Problem Management analysis Support the wider IT department in Problem identification and elimination in order to minimise impact on IT services Service Management team support and guidance with relevant processes. Regular request approvals and Service Catalogues updates. Managing projects in relations to Service Management tools and processes Responsible for identifying risks to the successful achievement of the plan and, where found, proposing actions for mitigation Stakeholder management, responsible to produce reports and updating the project board What you'll need An understanding of IT systems and equipment Experience managing the change process and hosting CABs Experience with Problem Management Experience maintaining Configuration and Asset Management database Previous experience within an ITIL environment Experience working with a service management tool Experience managing complex projects and introducing change A positive, proactive manner with excellent customer service skills Experience using MS Excel Excellent verbal communication skills both written and verbal Ability to plan well and have strong organisational skills Strong analytical skills and the ability to work effectively on your own and in a team environment Comfortable working to strict deadlines A commited can-do attitude What you'll receive This is not getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are proud to offer a competitive salary starting from £42,000 - £53,000 (depending on experience) with an additional non-contractual 10% London weighting and a generous holiday allowance. Save for your future with our pension scheme, or save today with an in-store discount, plus extra discounts on days out, cinema tickets and much more. We're making the final preparations and getting ready to move into our brand new head office, Lidl House, in Tolworth. It's light, spacious and has state of the art breakout spaces, an on-site barista and gym and much more, making it the perfect place to meet colleagues and achieve your potential. We're expecting to move at the beginning of 2022 and we can't wait for you join Lidl! We work to a hybrid model ensuring you have a flexible work life balance for those important moments in your life. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
Dec 04, 2021
Full time
Change and Services Management Consultant An exciting opportunity has arisen for a Consultant to join the IT Service Management team. Working as part of the Service Management Team, you will develop and maintain the Service Management framework with a focus on managing service-related processes including managing the Change, Configuration & Asset Management, Problem Management, Service Transition and Knowledge Management processes in Lidl GB. We have a hybrid working model for Head Office roles, ensuring you have a flexible work life balance. What you'll do Apply a structured change management approach and methodology. Review and log all changes and assess the change impact; complete change management assessments Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan Manage the Configuratoin and Asset Management processes for Lidl GB Prepare and provide relevant reports to senior management Support the wider IT team in maintaining accurate Configuration and Asset Management database Work closely with the global IT on improving auto-discovery tools to aim for accuracy Provide training and guidance to the wider IT department Assist with the creation of operational documentation as required (e.g. service desk knowledge documents) and provide training and guidance to the wider IT department Conduct proactive and reactive Problem Management analysis Support the wider IT department in Problem identification and elimination in order to minimise impact on IT services Service Management team support and guidance with relevant processes. Regular request approvals and Service Catalogues updates. Managing projects in relations to Service Management tools and processes Responsible for identifying risks to the successful achievement of the plan and, where found, proposing actions for mitigation Stakeholder management, responsible to produce reports and updating the project board What you'll need An understanding of IT systems and equipment Experience managing the change process and hosting CABs Experience with Problem Management Experience maintaining Configuration and Asset Management database Previous experience within an ITIL environment Experience working with a service management tool Experience managing complex projects and introducing change A positive, proactive manner with excellent customer service skills Experience using MS Excel Excellent verbal communication skills both written and verbal Ability to plan well and have strong organisational skills Strong analytical skills and the ability to work effectively on your own and in a team environment Comfortable working to strict deadlines A commited can-do attitude What you'll receive This is not getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are proud to offer a competitive salary starting from £42,000 - £53,000 (depending on experience) with an additional non-contractual 10% London weighting and a generous holiday allowance. Save for your future with our pension scheme, or save today with an in-store discount, plus extra discounts on days out, cinema tickets and much more. We're making the final preparations and getting ready to move into our brand new head office, Lidl House, in Tolworth. It's light, spacious and has state of the art breakout spaces, an on-site barista and gym and much more, making it the perfect place to meet colleagues and achieve your potential. We're expecting to move at the beginning of 2022 and we can't wait for you join Lidl! We work to a hybrid model ensuring you have a flexible work life balance for those important moments in your life. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment
