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senior workforce planning analyst
Unily
Director, Professional Services Engineering
Unily
Director, Professional Services Engineering Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose We are seeking an experienced Director, Professional Services Engineering to lead our customer-facing Professional Services Engineering organization. This senior leadership role combines technical excellence with strategic collaboration, ensuring our clients receive world-class custom solutions that extend the Unily out-of-the-box product while maintaining strong alignment with our core product roadmap. Main Responsibilities Client Delivery Excellence Lead the execution of client delivery development projects by managing a team of full-stack engineers Deliver high-quality solutions as an extension of the OOTB product offerings including system integrations, custom widgets, and migration tooling Train the team on estimation and feasibility analysis best practices and timeline management Establish and enforce development best practices, code quality standards, and delivery methodologies Oversee the technical architecture of client engagements Support critical build-versus-buy decisions to ensure scalable, maintainable solutions Build, mentor, and grow a high-performing team of full-stack and QA engineers Foster a culture of technical excellence, continuous learning, and customer obsession Establish career development paths and conduct technical reviews to ensure code standards and alignment to customer requirements Ensure your team has the tools and support needed to succeed Resource Management & Capacity Planning Leverage resource management strategies, processes and associated tooling Partner to optimize resource utilization Establish effective capacity planning frameworks to support management of multiple projects concurrently Create contingency plans to address resource constraints and demand fluctuations Strategic Collaboration & Product Alignment Establish and maintain a robust collaboration framework with Product and Product Engineering teams Participate in product roadmap discussions and provide customer insights that inform product direction Ensure Professional Services solutions complement or extend rather than compete with product capabilities Partner in defining and implementing information architecture best practices across all client solutions engagements Ensure consistency in how we structure data, design system integrations, and build extensible solutions Create reusable patterns and frameworks that accelerate delivery while maintaining quality Design solutions that can evolve with both client needs and product capabilities Requirements Experience 10+ years of software engineering experience with at least 5 years in leadership roles Experience in a SaaS or enterprise software environment Proven track record of leading customer-facing engineering teams in a Professional Services or Solutions Engineering capacity Strong full-stack development expertise with experience in modern frameworks and integration architectures Demonstrated ability to collaborate effectively with Product Management and Engineering organizations Experience establishing technical standards, best practices, and governance frameworks Excellent communication skills with ability to engage both technical and business stakeholders Background in building migration tools, custom integrations, and extensible widget frameworks Track record of building reusable frameworks and accelerators for Professional Services teams Experience balancing customer customization needs with product scalability Expertise in software solutions using the .NET Framework, .NET Core/.NET 6+, AngularJS, modern Angular, and React Expertise in modern API architectures (REST, GraphQL, webhooks) Experience with cloud platforms and infrastructure-as-code Interest in and experience with AI-assisted development Familiarity with agile development practices. Interest in DevOps tools and CI/CD pipelines. Experience with academic or personal projects involving web development. Exposure to/understanding of Content Management Systems Education & Certifications Bachelor's degree or commensurate experience required (Computer Science background a plus) Advanced certifications a plus Agile certifications (SAFe, Scrum) beneficial Travel Requirements Willingness to travel occasionally, up to 5-10% as needed, (domestic and international) to support global team and client engagements Location Flexible with preference for major business hubs in Europe (GMT/CET) and North America (ET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work for Unily? In addition to a generous base salary and commission plan, here are somethings we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer . We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen, ample parking and the option to bring your dog to work. We offer a fantastic suite of benefits : US: 23 vacation days, 10 sick days, 1 annual volunteer day and 1 day off for your birthday! We offer medical, dental and vision coverage at 96% of the payroll cost at the employee-only coverage level and cover 80% for employee plus dependent levels. 1x your annual salary in Life and AD&D coverage at no cost to you. 5% match on your 401(k) and no vesting schedule after your first 90 days. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here View Unily's USA Careers Privacy Notice here
Feb 10, 2026
Full time
Director, Professional Services Engineering Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose We are seeking an experienced Director, Professional Services Engineering to lead our customer-facing Professional Services Engineering organization. This senior leadership role combines technical excellence with strategic collaboration, ensuring our clients receive world-class custom solutions that extend the Unily out-of-the-box product while maintaining strong alignment with our core product roadmap. Main Responsibilities Client Delivery Excellence Lead the execution of client delivery development projects by managing a team of full-stack engineers Deliver high-quality solutions as an extension of the OOTB product offerings including system integrations, custom widgets, and migration tooling Train the team on estimation and feasibility analysis best practices and timeline management Establish and enforce development best practices, code quality standards, and delivery methodologies Oversee the technical architecture of client engagements Support critical build-versus-buy decisions to ensure scalable, maintainable solutions Build, mentor, and grow a high-performing team of full-stack and QA engineers Foster a culture of technical excellence, continuous learning, and customer obsession Establish career development paths and conduct technical reviews to ensure code standards and alignment to customer requirements Ensure your team has the tools and support needed to succeed Resource Management & Capacity Planning Leverage resource management strategies, processes and associated tooling Partner to optimize resource utilization Establish effective capacity planning frameworks to support management of multiple projects concurrently Create contingency plans to address resource constraints and demand fluctuations Strategic Collaboration & Product Alignment Establish and maintain a robust collaboration framework with Product and Product Engineering teams Participate in product roadmap discussions and provide customer insights that inform product direction Ensure Professional Services solutions complement or extend rather than compete with product capabilities Partner in defining and implementing information architecture best practices across all client solutions engagements Ensure consistency in how we structure data, design system integrations, and build extensible solutions Create reusable patterns and frameworks that accelerate delivery while maintaining quality Design solutions that can evolve with both client needs and product capabilities Requirements Experience 10+ years of software engineering experience with at least 5 years in leadership roles Experience in a SaaS or enterprise software environment Proven track record of leading customer-facing engineering teams in a Professional Services or Solutions Engineering capacity Strong full-stack development expertise with experience in modern frameworks and integration architectures Demonstrated ability to collaborate effectively with Product Management and Engineering organizations Experience establishing technical standards, best practices, and governance frameworks Excellent communication skills with ability to engage both technical and business stakeholders Background in building migration tools, custom integrations, and extensible widget frameworks Track record of building reusable frameworks and accelerators for Professional Services teams Experience balancing customer customization needs with product scalability Expertise in software solutions using the .NET Framework, .NET Core/.NET 6+, AngularJS, modern Angular, and React Expertise in modern API architectures (REST, GraphQL, webhooks) Experience with cloud platforms and infrastructure-as-code Interest in and experience with AI-assisted development Familiarity with agile development practices. Interest in DevOps tools and CI/CD pipelines. Experience with academic or personal projects involving web development. Exposure to/understanding of Content Management Systems Education & Certifications Bachelor's degree or commensurate experience required (Computer Science background a plus) Advanced certifications a plus Agile certifications (SAFe, Scrum) beneficial Travel Requirements Willingness to travel occasionally, up to 5-10% as needed, (domestic and international) to support global team and client engagements Location Flexible with preference for major business hubs in Europe (GMT/CET) and North America (ET) We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow. Why Work for Unily? In addition to a generous base salary and commission plan, here are somethings we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun whilst we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer . We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen, ample parking and the option to bring your dog to work. We offer a fantastic suite of benefits : US: 23 vacation days, 10 sick days, 1 annual volunteer day and 1 day off for your birthday! We offer medical, dental and vision coverage at 96% of the payroll cost at the employee-only coverage level and cover 80% for employee plus dependent levels. 1x your annual salary in Life and AD&D coverage at no cost to you. 5% match on your 401(k) and no vesting schedule after your first 90 days. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here View Unily's USA Careers Privacy Notice here
Deputy Chief Digital Information Officer - Digital Transformation
NHS
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Feb 09, 2026
Full time
St George's University Hospitals NHS Foundation Trust Deputy Chief Digital Information Officer - Digital Transformation The closing date is 18 February 2026 We are seeking an ambitious Deputy CDIO of Digital Transformation to lead the strategic delivery and operational oversight of digital transformation across our organisation, modernising clinical care and enhancing patient and staff experience. As a senior member of the Group Digital Services Leadership Team, you will oversee critical functions - including clinical applications and digital project delivery - ensuring that systems used across both acute and community settings are safe, integrated, and optimised. You will champion innovation, enable workforce and patient digital adoption, and play a pivotal role in delivering our digital strategy, shaping the future of care through technology and transformation. Main duties of the job The Deputy CDIO is a senior leader responsible for delivering clinically safe, user-centred, and sustainable digital solutions that align with the hospital group's transformation and service redesign priorities. Key areas of responsibility include: Clinical Applications: Leadership of the development, implementation, and optimisation of clinical applications across acute and neighbourhood care settings, including EPRs, digital documentation, clinical decision support, and specialty systems. Digital Projects Delivery: Accountability of digital programmes and projects, ensuring they are delivered on time, within scope and budget, and deliver measurable value to patients and staff. The role ensures that transformation programmes meet clinical safety, information governance, and service improvement requirements. The Deputy CDIO will work closely with clinical, operational, and IT leaders to ensure digital change is safe, inclusive, and impactful. They will champion innovation, patient-centred design, and a culture of continuous digital improvement. The postholder is expected to have a clear understanding and vision for how this post contributes to the achievement of the group's strategy and vision of offering outstanding care founded on: collaboration and work in partnership; services which are affordable and fit for the future; offering the right care, in the right place, at the right time; and ensuring the highly skilled, committed workforce is empowered and engaged. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Job responsibilities Strategic Leadership Shape and drive the digital transformation strategy in alignment with organisational goals and national NHS digital ambitions. Act as the senior leader responsible for digital maturity across clinical services, ensuring digital capabilities support integrated, person-centred care. Work in close alignment with the Trust COOs to develop an integrated leadership structure. Clinical Applications Oversee the full lifecycle management of the groups clinical applications portfolio, including procurement, deployment, optimisation, and retirement. Ensure systems are clinically safe, interoperable, compliant with NHS standards, and designed with end-user experience in mind. Lead stakeholder engagement across acute and neighbourhood services to ensure applications support operational and clinical priorities. Digital Projects & Programmes Lead the delivery of complex, multi-stakeholder digital projects, ensuring robust project management methodologies (e.g. PRINCE2, Agile) are used. Monitor delivery against KPIs, benefits realisation plans, and risk registers. Work with finance, IT, IG, and clinical teams to ensure coordinated planning, delivery, and reporting. Governance and Assurance Ensure all digital solutions comply with NHS Digital standards, including IG, cyber security, and clinical safety frameworks. Be the subject matter expert across clinical applications and digital programmes, including horizon scanning for best practice and future developments. Lead risk and assurance processes related to application and project delivery. People and Culture Lead and develop multidisciplinary teams including programme managers, clinical systems leads, business change analysts, and engagement specialists. Foster a culture of collaboration, innovation, and inclusion. Build digital capability across the clinical and non-clinical workforce through training, support, and partnership, considering long term skills and development Stakeholder Engagement Collaborate with regional partners, ICBs, and suppliers to ensure alignment with place-based digital priorities. Act as a senior representative in regional digital boards or shared digital service initiatives. Deputise for the CDIO when required. Person Specification Knowledge and Experience In-depth professional knowledge in a number of disciplines such as financial management, performance management, information systems, staff management acquired through training and experience over extended period Proven leadership in digital transformation in a healthcare or complex organisation Director-level experience managing clinical systems and large-scale digital projects Extensive experience working with clinical and operational teams across acute/community settings Experience and technical knowledge in the oversight and management of clinical applications Highly developed communication skills with the ability to communicate and present on highly complex, sensitive and/or contentious matters and difficult situations Ability to persuade board and senior managers of the respective merits of different options, innovation and new market opportunities. Leadership, vision, strategic thinking and planning with highly developed political skills Education and Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Values Demonstrates commitment to NHS and organisational values and behaviours Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion Strong compassionate and inclusive leadership Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name St George's University Hospitals NHS Foundation Trust
Senior DU Analyst (Regulatory & Compliance)
Munich Re
Senior DU Analyst (Regulatory & Compliance) About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior DU Analyst (Regulatory & Compliance) We are currently looking for a Senior DU Analyst to work with us on a full-time basis in our London office, reporting into our Group Head of Delegated Underwriting. You will support the Munich Re Delegated Underwriting (DU) team, specifically the Syndicate (MRS) with all aspects of regulatory and compliance matters, assessing the impact of changes and developments introduced by the FCA, Lloyd's and other regulators on delegated authorities business Responsibilities: Liaise with MRS Compliance and Conduct Risk functions on all regulatory matters and compliance developments identifying impact on delegated underwriting and proposing process changes. Independently assess regulatory changes in UK and international trading requirements, e.g. Crystal and LITA Alerts, Lloyd's wordings, LMA clauses, etc. providing training and communication to the DU team, Underwriters, Coverholders and Lloyd's Brokers as necessary. Assist with the initial on-boarding of coverholders and binding authorities, annual review process and delivery of the audit plan analysing licensing and regulatory issues and providing feedback. Assist with the coverholder oversight process assessing breaches to authorities using bordereaux data. Understand MRS delegated underwriting governance and, supporting the Group Head of DU and Deputy Manager, evaluate processes in line with Lloyd's, Munich Re Group, FCA and other regulators' rules ensuring relevant procedures and systems are maintained and updated. Contribute to standard and ad-hoc reports to internal and external stakeholders including in areas such as Solvency II, Conduct Risk, Lloyd's Europe, FCA (e.g. eligible complainants, RMAR, etc.). Assist with delegated underwriting initiatives and developments. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Understand all appropriate lines of escalation and the responsibilities of Conduct governance within MRSL. Support the process and structure that upholds the requirements set out in the Lloyd's Conduct Risk Minimum Standards and Complaints Principles. Knowledge and Skills Knowledge: Advanced business knowledge and understanding of: Bordereaux analysis and management, e.g. DDM/Tide and other bordereaux management applications, e.g. VIPR Intrali, BORDEREAUX Sound knowledge of risk and premium reporting and credit control for delegated underwriting Lloyd's delegated authority tools, e.g. Atlas, DCOM, IMR, Blueprint 2 Report production, analysis and presentation utilising reporting tools, QlikView, PowerBI Underlying principles of insurance/reinsurance practice Lloyd's Market practices and regulation, specifically relating to delegated underwriting Demonstrate clear understanding of all company specific procedures that relate to own role Demonstrate clear understanding of the roles of colleagues and their relationships to the structure and operation of the department and wider organisation Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation Skills: Demonstrate high degree of attention to detail and accuracy and use of relevant reporting tools Ability to manage own workload and to work both supportively and jointly with colleagues Ability to work under pressure and flexibly when necessary, prioritising tasks, resource planning and meeting deadlines Use of communication skills, both written and verbal reporting and presentation, that are both effective and meet business needs Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
Feb 04, 2026
Full time
Senior DU Analyst (Regulatory & Compliance) About us At Munich Re Specialty - Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this. At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Senior DU Analyst (Regulatory & Compliance) We are currently looking for a Senior DU Analyst to work with us on a full-time basis in our London office, reporting into our Group Head of Delegated Underwriting. You will support the Munich Re Delegated Underwriting (DU) team, specifically the Syndicate (MRS) with all aspects of regulatory and compliance matters, assessing the impact of changes and developments introduced by the FCA, Lloyd's and other regulators on delegated authorities business Responsibilities: Liaise with MRS Compliance and Conduct Risk functions on all regulatory matters and compliance developments identifying impact on delegated underwriting and proposing process changes. Independently assess regulatory changes in UK and international trading requirements, e.g. Crystal and LITA Alerts, Lloyd's wordings, LMA clauses, etc. providing training and communication to the DU team, Underwriters, Coverholders and Lloyd's Brokers as necessary. Assist with the initial on-boarding of coverholders and binding authorities, annual review process and delivery of the audit plan analysing licensing and regulatory issues and providing feedback. Assist with the coverholder oversight process assessing breaches to authorities using bordereaux data. Understand MRS delegated underwriting governance and, supporting the Group Head of DU and Deputy Manager, evaluate processes in line with Lloyd's, Munich Re Group, FCA and other regulators' rules ensuring relevant procedures and systems are maintained and updated. Contribute to standard and ad-hoc reports to internal and external stakeholders including in areas such as Solvency II, Conduct Risk, Lloyd's Europe, FCA (e.g. eligible complainants, RMAR, etc.). Assist with delegated underwriting initiatives and developments. Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Understand all appropriate lines of escalation and the responsibilities of Conduct governance within MRSL. Support the process and structure that upholds the requirements set out in the Lloyd's Conduct Risk Minimum Standards and Complaints Principles. Knowledge and Skills Knowledge: Advanced business knowledge and understanding of: Bordereaux analysis and management, e.g. DDM/Tide and other bordereaux management applications, e.g. VIPR Intrali, BORDEREAUX Sound knowledge of risk and premium reporting and credit control for delegated underwriting Lloyd's delegated authority tools, e.g. Atlas, DCOM, IMR, Blueprint 2 Report production, analysis and presentation utilising reporting tools, QlikView, PowerBI Underlying principles of insurance/reinsurance practice Lloyd's Market practices and regulation, specifically relating to delegated underwriting Demonstrate clear understanding of all company specific procedures that relate to own role Demonstrate clear understanding of the roles of colleagues and their relationships to the structure and operation of the department and wider organisation Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation Skills: Demonstrate high degree of attention to detail and accuracy and use of relevant reporting tools Ability to manage own workload and to work both supportively and jointly with colleagues Ability to work under pressure and flexibly when necessary, prioritising tasks, resource planning and meeting deadlines Use of communication skills, both written and verbal reporting and presentation, that are both effective and meet business needs Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty - Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Critical illness insurance + Life Assurance + Permanent Health Insurance Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility) Electric Vehicle Salary Sacrifice Scheme Study & continuing Professional Development Support
Senior Product Analyst New London, UK
Rightmove
The Role As a Senior Product Analyst, you will be instrumental in shaping Rightmove's product roadmap through data-driven insights. You will collaborate closely with product teams to understand their goals, analyse user behaviour, and identify opportunities for improvement. Your expertise in data analysis and visualisation will enable you to uncover hidden patterns, measure product performance, and make data-informed recommendations. Key Responsibilities : Strategic Data Analysis and Insights Build strong relationships with commercial or mortgages product teams to understand business objectives and translate them into actionable data-driven strategies. Own and proactively shape analytics initiatives within your product domain Provide deep insights and recommendations to influence the product roadmap, driving innovation and growth Champion data-driven culture by educat ing stakeholders on the value of data and empowering them to make informed decisions Cultivate a culture of data-driven decision making with in the c ommercial or m ortgages product teams through training , data-driven recommendations, and measurable impact Deliver thoughtfully designed dashboards that deliver value to the user, while maintaining and improving the existing suite. Collaborate with product teams to conceptualise, test and launch new products and features based on data-driven opportunities Monitor industry trend s and competitor activities to identify opportunities for differentiation and product improvement. Performance Optimisation Identify key performance indicators (KPIs) and develop strategies to improve them through data-driven experimentation and optimisatio n Leadership and Team Development Build strong relationships with key stakeholders across the organisation to ensure alignment and support for data-driven in it iatives Support the Head of Analytics and Analytics Manager in developing best in class analytics solutions. M entor members of the team to build a high-performing, data-driven culture Prioritisation of projects and allocate resources effectively to maximise the impact of the analytics team Collaborate effectively with team members to ensure data quality and accuracy, providing clear requirements and feedback on data collection processes. Troubleshoot basic tracking issues independently and escalate complex problems to implementation specialists We are looking for someone who Proventrack recordin delivering data-driven insights with a measurable impact on business outcomes in a fast-paced, dynamic environment. Demonstrates a solid foundational understand of data implementation principles, including tracking tags and data layers. Demonstrates advancedproficiencyin SQL andBigQuery, with extensive experience in Google Analytics 4 (GA4). Hasa strong foundationin data visualisation tools like Looker Core and Looker Studio Is a strategic thinker with a passion for experimentation and a deep understanding of A/B testing and experimental design methodologies. Excelsatbuilding strong partnerships with stakeholders and sharing knowledge openly within a collaborative team. Possesses exceptional problem-solving abilities, attention to detail, and the capacity to handle multiple projects simultaneously. Able to use data to tell a coherent story, effectively conveyingcomplex data insights to both technical and non-technical audiences through strong written and verbal communication skills. Thrives in a dynamic environment, readily adapting to changing priorities and meeting tight deadlines. Stays informed about industry advancements and emerging data technologies to drive continuous improvement. Has experience using Python for data analysis and DBT for orchestration and automation(beneficial but not essential) About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over andthat you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process. Create a Job Alert Interested in building your career at Rightmove Careers? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your desired salary for this role? Your availability or current notice period? Select At Rightmove, we believe the best outcomes come when we connect regularly in person. We operate a hybrid model where colleagues spend at least two days per week in their roles office location, combining flexibility with collaboration. Please confirm below that this working approach works for you. Select I understand that while I may use AI tools to help formulate my answers, my responses should reflect my own experience, style, and judgment. I am aware that my answers will form part of the assessment for this role, and authenticity, relevant experience, and clear examples are important. Select Rightmove - Candidate Demographic Thank you for applying to Rightmove - we're so pleased to hear from you. As part of our ongoing commitment to diversity, equity, inclusion, and belonging, we'd like to ask you to complete this short, optional questionnaire. We use this information to understand the diversity of people interested in joining us and to identify where we can improve representation, helping us build a workplace and hiring experience that truly reflects the communities we serve. There's no way for your answers to be linked to your application or influence the outcome of your process. How do you describe your gender identity? Select What are your pronouns? Select Which of the following best describes your sexual orientation? Select What is your age group? Select What is your ethnic group or background? (Using UK ONS 2021 categories.) Select What is your nationality? Select Which of the following best describes your religion or belief? Select Do you consider yourself to have a disability, long-term health condition, or learning difference? Select If yes, which of the following best describes it? Select Did either of your parents or guardians complete a university degree by the time you were 18? Select What type of school did you mainly attend between the ages of 11 and 16? Select . click apply for full job details
Feb 04, 2026
Full time
The Role As a Senior Product Analyst, you will be instrumental in shaping Rightmove's product roadmap through data-driven insights. You will collaborate closely with product teams to understand their goals, analyse user behaviour, and identify opportunities for improvement. Your expertise in data analysis and visualisation will enable you to uncover hidden patterns, measure product performance, and make data-informed recommendations. Key Responsibilities : Strategic Data Analysis and Insights Build strong relationships with commercial or mortgages product teams to understand business objectives and translate them into actionable data-driven strategies. Own and proactively shape analytics initiatives within your product domain Provide deep insights and recommendations to influence the product roadmap, driving innovation and growth Champion data-driven culture by educat ing stakeholders on the value of data and empowering them to make informed decisions Cultivate a culture of data-driven decision making with in the c ommercial or m ortgages product teams through training , data-driven recommendations, and measurable impact Deliver thoughtfully designed dashboards that deliver value to the user, while maintaining and improving the existing suite. Collaborate with product teams to conceptualise, test and launch new products and features based on data-driven opportunities Monitor industry trend s and competitor activities to identify opportunities for differentiation and product improvement. Performance Optimisation Identify key performance indicators (KPIs) and develop strategies to improve them through data-driven experimentation and optimisatio n Leadership and Team Development Build strong relationships with key stakeholders across the organisation to ensure alignment and support for data-driven in it iatives Support the Head of Analytics and Analytics Manager in developing best in class analytics solutions. M entor members of the team to build a high-performing, data-driven culture Prioritisation of projects and allocate resources effectively to maximise the impact of the analytics team Collaborate effectively with team members to ensure data quality and accuracy, providing clear requirements and feedback on data collection processes. Troubleshoot basic tracking issues independently and escalate complex problems to implementation specialists We are looking for someone who Proventrack recordin delivering data-driven insights with a measurable impact on business outcomes in a fast-paced, dynamic environment. Demonstrates a solid foundational understand of data implementation principles, including tracking tags and data layers. Demonstrates advancedproficiencyin SQL andBigQuery, with extensive experience in Google Analytics 4 (GA4). Hasa strong foundationin data visualisation tools like Looker Core and Looker Studio Is a strategic thinker with a passion for experimentation and a deep understanding of A/B testing and experimental design methodologies. Excelsatbuilding strong partnerships with stakeholders and sharing knowledge openly within a collaborative team. Possesses exceptional problem-solving abilities, attention to detail, and the capacity to handle multiple projects simultaneously. Able to use data to tell a coherent story, effectively conveyingcomplex data insights to both technical and non-technical audiences through strong written and verbal communication skills. Thrives in a dynamic environment, readily adapting to changing priorities and meeting tight deadlines. Stays informed about industry advancements and emerging data technologies to drive continuous improvement. Has experience using Python for data analysis and DBT for orchestration and automation(beneficial but not essential) About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over andthat you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process. Create a Job Alert Interested in building your career at Rightmove Careers? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your desired salary for this role? Your availability or current notice period? Select At Rightmove, we believe the best outcomes come when we connect regularly in person. We operate a hybrid model where colleagues spend at least two days per week in their roles office location, combining flexibility with collaboration. Please confirm below that this working approach works for you. Select I understand that while I may use AI tools to help formulate my answers, my responses should reflect my own experience, style, and judgment. I am aware that my answers will form part of the assessment for this role, and authenticity, relevant experience, and clear examples are important. Select Rightmove - Candidate Demographic Thank you for applying to Rightmove - we're so pleased to hear from you. As part of our ongoing commitment to diversity, equity, inclusion, and belonging, we'd like to ask you to complete this short, optional questionnaire. We use this information to understand the diversity of people interested in joining us and to identify where we can improve representation, helping us build a workplace and hiring experience that truly reflects the communities we serve. There's no way for your answers to be linked to your application or influence the outcome of your process. How do you describe your gender identity? Select What are your pronouns? Select Which of the following best describes your sexual orientation? Select What is your age group? Select What is your ethnic group or background? (Using UK ONS 2021 categories.) Select What is your nationality? Select Which of the following best describes your religion or belief? Select Do you consider yourself to have a disability, long-term health condition, or learning difference? Select If yes, which of the following best describes it? Select Did either of your parents or guardians complete a university degree by the time you were 18? Select What type of school did you mainly attend between the ages of 11 and 16? Select . click apply for full job details
Adecco
FCMO Planning Team Business Analyst
Adecco City, London
FCMO Planning Team Business Analyst 12 Month Contract London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a FCMO Planning Team Business Analyst to join them for an initial 12-month contract, however there may be scope for extension. About the Role: This Business Analyst role has been created to strengthen the operational capability of the Financial Crime function as it delivers an expanding portfolio of change initiatives and responds to increasing regulatory, data, and process efficiency demands. As part of a high impact operational team, you will support bank wide projects, enhance critical management information, and document key process improvements that advance the organisation's financial crime controls. Working closely with senior management across the Bank's operations, collaborating with dedicated change and transformation functions, and coordinating with regional teams across EMEA, you will drive clarity, consistency, and efficiency across core processes. Your analytical contributions will directly improve how the department operates-enabling better decision making, stronger governance, and more resilient operational outcomes. Overview: This is an opportunity to be part of a high impact operational team leading critical change across the financial crime function. Through your role as a Business Analyst, your insights will directly shape smarter, more resilient processes that protect and advance the organisation. Role Responsibilities: Support Bank wide projects impacting FCMO and FCMO Change initiatives, ensuring the successful deployment and the associated training, and procedural updates are completed. Assist with enhancing Management Information through the automation of existing MI within the FCMO team, creating and distributing of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings. To provide detailed overviews of business processes, and assisting in the documentation of process change Support bank wide and departmental change initiatives impacting the Financial Crime function, ensuring successful delivery, training, and procedural updates. Develop, automate and maintain Management Information (MI) to improve reporting quality, efficiency, and insight for local management, governance committees, and senior leadership. Correspond with customers for the purposes of Reverse KYC and maintain information pertinent to this process. Ensure updates to procedures, controls, and training materials are completed as part of project and change related activity. Contribute to cross regional coordination, documenting group forums and aligning processes with teams across EMEA to ensure consistency and operational effectiveness Skill & Experience: Strong project and business analytical skills with the Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Experience in project management desirable Strong knowledge of Microsoft Office suite, particularly MS Excel Strong communication skills Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company
Jan 30, 2026
Contractor
FCMO Planning Team Business Analyst 12 Month Contract London Hybrid Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a FCMO Planning Team Business Analyst to join them for an initial 12-month contract, however there may be scope for extension. About the Role: This Business Analyst role has been created to strengthen the operational capability of the Financial Crime function as it delivers an expanding portfolio of change initiatives and responds to increasing regulatory, data, and process efficiency demands. As part of a high impact operational team, you will support bank wide projects, enhance critical management information, and document key process improvements that advance the organisation's financial crime controls. Working closely with senior management across the Bank's operations, collaborating with dedicated change and transformation functions, and coordinating with regional teams across EMEA, you will drive clarity, consistency, and efficiency across core processes. Your analytical contributions will directly improve how the department operates-enabling better decision making, stronger governance, and more resilient operational outcomes. Overview: This is an opportunity to be part of a high impact operational team leading critical change across the financial crime function. Through your role as a Business Analyst, your insights will directly shape smarter, more resilient processes that protect and advance the organisation. Role Responsibilities: Support Bank wide projects impacting FCMO and FCMO Change initiatives, ensuring the successful deployment and the associated training, and procedural updates are completed. Assist with enhancing Management Information through the automation of existing MI within the FCMO team, creating and distributing of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings. To provide detailed overviews of business processes, and assisting in the documentation of process change Support bank wide and departmental change initiatives impacting the Financial Crime function, ensuring successful delivery, training, and procedural updates. Develop, automate and maintain Management Information (MI) to improve reporting quality, efficiency, and insight for local management, governance committees, and senior leadership. Correspond with customers for the purposes of Reverse KYC and maintain information pertinent to this process. Ensure updates to procedures, controls, and training materials are completed as part of project and change related activity. Contribute to cross regional coordination, documenting group forums and aligning processes with teams across EMEA to ensure consistency and operational effectiveness Skill & Experience: Strong project and business analytical skills with the Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Experience in project management desirable Strong knowledge of Microsoft Office suite, particularly MS Excel Strong communication skills Location: This is a hybrid working role, with a requirement to work from the clients London office 2-3 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. The Adecco Group is an equal opportunities company

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