Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, weve grown a team with strong expertise across every aspect of the Now Platform click apply for full job details
Apr 29, 2026
Full time
Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, weve grown a team with strong expertise across every aspect of the Now Platform click apply for full job details
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 29, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
ServiceNow Senior Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £60,000 - £75,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
Apr 28, 2026
Full time
ServiceNow Senior Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £60,000 - £75,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 3-5 years of ServiceNow experience who is ready to take ownership of technical delivery, contribute to solution design, and play a key role in successful client engagements. We hold ourselves to very high standards on delivery, and know our people are our USP. You will be supporting not only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design specifications and test plans Ensure solutions align with platform best practices and are scalable and upgrade-safe Technical Leadership Lead technical workstreams and coordinate day-to-day delivery activities Provide guidance and support to junior consultants Participate in design reviews, QA processes, and continuous improvement initiatives Identify and manage technical risks and issues Client Engagement Build strong relationships with client stakeholders and technical teams Facilitate workshops and translate business requirements into technical solutions Communicate progress and technical decisions clearly to a range of audiences Support pre-sales activities including solution design and demonstrations Skills & Experience 3-5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication and stakeholder engagement skills Strong problem-solving ability and attention to detail Must hold active DV security clearance Desirable Additional ServiceNow certifications Experience with AI capabilities within the ServiceNow platform Exposure to public sector or defence environments Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a fantastic opportunity to work on cutting-edge ServiceNow programmes in a highly secure environment, with strong career progression and the chance to make a real impact. Apply now to take the next step in your consulting career.
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £45,000 - £60,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
Apr 28, 2026
Full time
ServiceNow Technical Consultant - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £45,000 - £60,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2-3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials Ensure all configurations follow best practices and are scalable and upgrade-safe Support testing activities including unit testing and UAT Client Engagement Support workshops and requirements gathering sessions alongside senior team members Build positive working relationships with client stakeholders and project teams Communicate progress, risks, and issues clearly and proactively Learning & Development Work closely with senior consultants and architects to develop technical capability Actively pursue ServiceNow certifications and continuous professional development Stay up to date with platform developments and industry trends Contribute to knowledge sharing and team collaboration Skills & Experience 2-3 years of hands-on ServiceNow experience (implementation, support, or internal IT) Working knowledge of ITSM processes and core ServiceNow configuration Experience with platform development including Business Rules, Client Scripts, and UI Policies ServiceNow Certified System Administrator (CSA) Strong communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear progression and the chance to work on meaningful, high-profile programmes. Apply now to take the next step in your consulting journey.
ServiceNow Technical Architect - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £80,000 - £100,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
Apr 28, 2026
Full time
ServiceNow Technical Architect - DV Cleared Location: Remote (UK-based with travel to client sites)Salary: £80,000 - £100,000 per annum + 10% annual bonusClearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define architectural direction, guide delivery teams, and play a critical role in shaping large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices, are scalable, and remain upgrade-safe Delivery & Technical Governance Act as the senior technical escalation point across the full delivery lifecycle Conduct design and code reviews, ensuring quality and consistency Identify and mitigate technical risks across programmes Oversee platform health including performance, instance strategy, and upgrade planning Client Engagement & Pre-Sales Build trusted relationships with senior client stakeholders Lead solution workshops, scoping sessions, and architectural discussions Translate complex requirements into clear, deliverable technical solutions Support pre-sales activities including proposals and demonstrations Leadership & Practice Development Mentor and develop consultants across the technical team Contribute to best practices, reusable assets, and internal capability development Stay current with ServiceNow platform innovations, including AI capabilities Help shape the ongoing growth and maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB / CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows, Business Rules, Script Includes, UI Policies, and custom applications Experience delivering complex, enterprise-scale solutions end-to-end Strong leadership and stakeholder management skills Excellent communication skills, able to engage both technical and non-technical audiences Must hold active DV security clearance ServiceNow certifications such as CSA and CIS-ITSM (CTA desirable) Desirable ServiceNow Certified Technical Architect (CTA) or working towards Experience with AI/ML capabilities within the ServiceNow platform Background in public sector, defence, or highly regulated environments Additional ServiceNow certifications across ITOM or other modules Knowledge of ITIL frameworks Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus Share scheme This is a key leadership role offering the opportunity to work on complex, high-impact ServiceNow programmes, influence architectural direction, and play a central role in delivering innovative solutions within a secure environment. Apply now to take the next step in your career.
Cyber Assurance Lead Contract Duration: 6 Months Location: Hybrid (London / Birmingham) Job Type: Contract - Outside IR35 Reed Professional Services is seeking a Cyber Assurance Lead to provide senior leadership and strategic direction in cyber security assurance across a dynamic digital and cloud portfolio. This role is crucial for ensuring security risk management, documentation, and compliance in a regulated environment, focusing on cloud-hosted platforms and enterprise SaaS solutions. Day-to-day of the role: Own and lead cross-project cyber security assurance for a complex multi-system digital portfolio. Act as the senior security decision-maker, providing clear risk-based recommendations and approvals. Prioritise assurance activity across multiple live projects and services. Constructively challenge senior delivery, digital, and technical stakeholders on risk, architecture, and control gaps. Ensure consistent production and maintenance of assurance artefacts, risk registers, control mapping, and decisions. Oversee and quality-assure the work of senior and mid-level security consultants. Support compliance and assurance activities in regulated or audited environments, such as government-style assurance. Provide assurance input across cloud, SaaS, integration, and OT-adjacent initiatives. Required Skills & Qualifications: Extensive experience leading security assurance and risk management across live digital environments. Proven ability to operate at programme/portfolio level. Strong background in cloud and SaaS environments (AWS preferred). Experience with integration-heavy estates, APIs, and third-party platforms. Excellent stakeholder management skills, with confidence engaging at CISO and senior leadership level. Pragmatic, delivery-focused mindset - able to balance pace with control. Desirable: Exposure to GovAssure or central government assurance models, experience with OT, IoT, smart-building or property technology environments, familiarity with Salesforce, ServiceNow, Planon or similar SaaS platforms. Additional Information: BPSS and active Security Clearance required. This position offers hybrid working options, with locations in London and Birmingham. To apply for the Cyber Assurance Lead position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 28, 2026
Contractor
Cyber Assurance Lead Contract Duration: 6 Months Location: Hybrid (London / Birmingham) Job Type: Contract - Outside IR35 Reed Professional Services is seeking a Cyber Assurance Lead to provide senior leadership and strategic direction in cyber security assurance across a dynamic digital and cloud portfolio. This role is crucial for ensuring security risk management, documentation, and compliance in a regulated environment, focusing on cloud-hosted platforms and enterprise SaaS solutions. Day-to-day of the role: Own and lead cross-project cyber security assurance for a complex multi-system digital portfolio. Act as the senior security decision-maker, providing clear risk-based recommendations and approvals. Prioritise assurance activity across multiple live projects and services. Constructively challenge senior delivery, digital, and technical stakeholders on risk, architecture, and control gaps. Ensure consistent production and maintenance of assurance artefacts, risk registers, control mapping, and decisions. Oversee and quality-assure the work of senior and mid-level security consultants. Support compliance and assurance activities in regulated or audited environments, such as government-style assurance. Provide assurance input across cloud, SaaS, integration, and OT-adjacent initiatives. Required Skills & Qualifications: Extensive experience leading security assurance and risk management across live digital environments. Proven ability to operate at programme/portfolio level. Strong background in cloud and SaaS environments (AWS preferred). Experience with integration-heavy estates, APIs, and third-party platforms. Excellent stakeholder management skills, with confidence engaging at CISO and senior leadership level. Pragmatic, delivery-focused mindset - able to balance pace with control. Desirable: Exposure to GovAssure or central government assurance models, experience with OT, IoT, smart-building or property technology environments, familiarity with Salesforce, ServiceNow, Planon or similar SaaS platforms. Additional Information: BPSS and active Security Clearance required. This position offers hybrid working options, with locations in London and Birmingham. To apply for the Cyber Assurance Lead position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
ServiceNow Senior Technical Consultant DV Cleared Location: Remote (UK-based with travel to client sites) Salary: £60,000 £75,000 per annum + 10% annual bonus Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector e click apply for full job details
Apr 28, 2026
Full time
ServiceNow Senior Technical Consultant DV Cleared Location: Remote (UK-based with travel to client sites) Salary: £60,000 £75,000 per annum + 10% annual bonus Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working on high-impact projects across enterprise and public sector e click apply for full job details
ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. . click apply for full job details
Apr 28, 2026
Full time
ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. . click apply for full job details
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
ServiceNow Developer Location: UK-wide office locations to choose from (Hybrid - 2 days onsite) Salary: £70,000 - £100,000 DOE + comprehensive benefits (Including training / development) Type: Permanent, Full-Time Are you a ServiceNow Developer looking to take your career to the next level? This is your chance to work on high-impact platforms that genuinely improve user experiences and business processes within a collaborative, forward-thinking environment for a Global Consultancy. You'll join a highly skilled technology team where innovation is encouraged, learning is supported, and your work will directly influence the performance and evolution of critical systems. If you're passionate about ServiceNow, automation, and delivering meaningful change, this is a role you won't want to miss. What you'll be doing Designing, developing, and maintaining ServiceNow applications and modules, with a focus on Virtual Agent and RPA-driven workflows Working closely with stakeholders to understand requirements and translate them into scalable technical solutions Implementing and configuring ServiceNow Virtual Agent to enhance customer and user experience Integrating RPA tools with ServiceNow to automate repetitive processes and improve operational efficiency Monitoring, troubleshooting, and optimising platform performance to ensure reliability and responsiveness What you'll bring Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire to continuously learn and grow Experience working in complex or public sector environments Security requirements Due to the nature of the work, you must be eligible for SC Clearance (including 5 years' continuous UK residency). What's in it for you? Competitive salary up to £100,000 DOE Hybrid working model (office, client site, and home-based flexibility) Excellent training and development opportunities Private medical and dental cover Generous pension scheme Group income protection Gym discounts, cycle-to-work scheme, eye care and more This is a fantastic opportunity to work on meaningful, large-scale systems while continuing to build your expertise in ServiceNow and automation technologies. Apply now to take the next step in your career and be part of a team where your impact truly matters. ServiceNow Engineer / ServiceNow Consultant / ServiceNow Specialist / ServiceNow Application Developer / ServiceNow Platform Developer / ServiceNow Technical Consultant / ServiceNow Solutions Consultant / ServiceNow Implementation Consultant / Senior ServiceNow Developer / Lead ServiceNow Engineer / ServiceNow Architect (or Platform Architect) / Technical Lead (ServiceNow) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
ServiceNow Developer Location: UK-wide office locations to choose from (Hybrid - 2 days onsite) Salary: £70,000 - £100,000 DOE + comprehensive benefits (Including training / development) Type: Permanent, Full-Time Are you a ServiceNow Developer looking to take your career to the next level? This is your chance to work on high-impact platforms that genuinely improve user experiences and business processes within a collaborative, forward-thinking environment for a Global Consultancy. You'll join a highly skilled technology team where innovation is encouraged, learning is supported, and your work will directly influence the performance and evolution of critical systems. If you're passionate about ServiceNow, automation, and delivering meaningful change, this is a role you won't want to miss. What you'll be doing Designing, developing, and maintaining ServiceNow applications and modules, with a focus on Virtual Agent and RPA-driven workflows Working closely with stakeholders to understand requirements and translate them into scalable technical solutions Implementing and configuring ServiceNow Virtual Agent to enhance customer and user experience Integrating RPA tools with ServiceNow to automate repetitive processes and improve operational efficiency Monitoring, troubleshooting, and optimising platform performance to ensure reliability and responsiveness What you'll bring Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire to continuously learn and grow Experience working in complex or public sector environments Security requirements Due to the nature of the work, you must be eligible for SC Clearance (including 5 years' continuous UK residency). What's in it for you? Competitive salary up to £100,000 DOE Hybrid working model (office, client site, and home-based flexibility) Excellent training and development opportunities Private medical and dental cover Generous pension scheme Group income protection Gym discounts, cycle-to-work scheme, eye care and more This is a fantastic opportunity to work on meaningful, large-scale systems while continuing to build your expertise in ServiceNow and automation technologies. Apply now to take the next step in your career and be part of a team where your impact truly matters. ServiceNow Engineer / ServiceNow Consultant / ServiceNow Specialist / ServiceNow Application Developer / ServiceNow Platform Developer / ServiceNow Technical Consultant / ServiceNow Solutions Consultant / ServiceNow Implementation Consultant / Senior ServiceNow Developer / Lead ServiceNow Engineer / ServiceNow Architect (or Platform Architect) / Technical Lead (ServiceNow) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 23, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Xpertex Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years' experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance. People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today. Job Description Overall purpose of the job: The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex's customer systems. The post-holder will be skilled and experienced professional operating at the SFIA band specified The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period Key responsibilities for this job: Functional, Technical, support and optimisation of the technical systems within the Managed Service Technical Consultancy on multiple customer engagements at customer sites and remote support Development, Test & Release and Support of customer products Management of all planned outages and deployments of new services, software or capabilities - this includes upgrades, major changes and periods of special interest Engage with business development stakeholders to support growth in the relevant line-of-service. Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc. Attendance at Daily Scrum or checkpoint meetings - including any associated documentation, managing incidents, escalations or upcoming upgrades Providing progress updates to relevant stakeholders including identification of risks and issues. Researching market approaches To hold active security clearance Knowledge and experience required: This role will require you to hold an active high level of DV security clearance prior to starting the role Experience working in DevOps related engagements or related field Knowledge of information technology practices and products to provide objective and credible opinions and guidance Experience of Linux/RHEL v6x, 7x and 8x JavaScript, SQL, Java, Python and Unix coding Scripting knowledge AGILE JIRA Communicate with impact and empathy and adapt style to suit the situation OpenText Service Manager and/or ServiceNow report creation knowledge Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material) AWS infrastructure support and migration experience Desirable knowledge and experience: AWS accreditation Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes) Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge On prem to cloud application migration Full, current UK Driving license and provision of vehicle for business purposes Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
Apr 21, 2026
Full time
Xpertex Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years' experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance. People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today. Job Description Overall purpose of the job: The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex's customer systems. The post-holder will be skilled and experienced professional operating at the SFIA band specified The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period Key responsibilities for this job: Functional, Technical, support and optimisation of the technical systems within the Managed Service Technical Consultancy on multiple customer engagements at customer sites and remote support Development, Test & Release and Support of customer products Management of all planned outages and deployments of new services, software or capabilities - this includes upgrades, major changes and periods of special interest Engage with business development stakeholders to support growth in the relevant line-of-service. Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc. Attendance at Daily Scrum or checkpoint meetings - including any associated documentation, managing incidents, escalations or upcoming upgrades Providing progress updates to relevant stakeholders including identification of risks and issues. Researching market approaches To hold active security clearance Knowledge and experience required: This role will require you to hold an active high level of DV security clearance prior to starting the role Experience working in DevOps related engagements or related field Knowledge of information technology practices and products to provide objective and credible opinions and guidance Experience of Linux/RHEL v6x, 7x and 8x JavaScript, SQL, Java, Python and Unix coding Scripting knowledge AGILE JIRA Communicate with impact and empathy and adapt style to suit the situation OpenText Service Manager and/or ServiceNow report creation knowledge Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material) AWS infrastructure support and migration experience Desirable knowledge and experience: AWS accreditation Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes) Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge On prem to cloud application migration Full, current UK Driving license and provision of vehicle for business purposes Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.
REQUISITOS The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure native services, and modern DevOps practices. You will build and manage cloud native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency. You will design secure, scalable architectures across the Azure platform, while contributing to a high performance engineering culture within an Agile/Scrum environment. This position requires strong hands on expertise in automation scripting and the ability to proactively improve system monitoring and observability. Key Responsibilities: Build - Mastery - Innovate - Optimize Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure native components. DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks. Innovate: Conduct proof of concepts for emerging Azure technologies and Gen AI applications. Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end to end operations. Well Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security. Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high quality, cloud ready solutions. Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem solving and analytical skills. Optimize: Ensure solutions are cost effective, high performing, and reliably secure. Take on a prominent role in the architecture and design of web solutions. Work with the wider development team to scope out and develop new web applications for existing services. Develop a flexible and well structured back end architecture. Participate in code reviews, testing, and quality assurance processes to ensure high quality code Help identify, escalat, resolve any technical issues and problems that might occur. Participate in code reviews, testing, and quality assurance to meet project goals and timelines. Provide technical guidance to junior developers and communicate effectively with clients and stakeholders. Set up and manage the computational infrastructure required to build, test and release applications. Develop and maintain tools to assist other developers in delivering their changes to production environments quickly and reliably. Establish and enforce development and coding best practices within the teams. Automate existing manual tasks to reduce delivery time and free up time for core development. Share knowledge and collaborate effectively with the rest of the Compute team based in other locations. Levallois-Perret . France Manager At Devoteam, we help organisations unlock the full potential of the cloud. As a Microsoft Cloud Consultant, you guide customers through their cloud journey and help them build secure, scalable and futureproof platforms. You guide them through the complexities of Microsoft Azure and ensure their platform is engineered for long term success. You'll join a team that thrives on innovation, collaboration and continuous learning-because shaping the future of cloud means staying ahead of it. Your role As a Cloud Consultant, you support customers in designing, managing and improving their cloud environments. You translate business needs into smart technical solutions and ensure the underlying platform is reliable, secure and ready for growth. You will: Support customers with the management, integration and maintenance of their cloud platform, ensuring stability, security and operational excellence. Work on core infrastructure and technology services within the landing zone, helping customers build a strong and compliant cloud foundation. Collaborate closely with DevOps teams, who focus on development practices and platform usage, while you ensure the platform itself is robust and well architected. Collaborate with the Data & AI teams to ensure transformation projects provide the necessary foundations for advanced AI Foundry and Fabric implementations. Conduct feasibility studies for new cloud services or platform improvements, always keeping an eye on innovation and long term value. Think proactively about security, maintainability, flexibility and efficiency in every solution you design. We are seeking our next talents to work on data-related projects (at Strategy, Business, and Operations levels). The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem solving and communication skills. The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights. Responsibilities: Analyze complex datasets to identify trends, patterns, and insights. Interpret data to provide actionable recommendations for business improvement. Work closely with clients to understand their business goals and data requirements. Collaborate on the development of data strategies aligned with client objectives. Design and implement data management processes to ensure data accuracy, completeness, and security. Develop and maintain data documentation and metadata. Create visually appealing and insightful reports and dashboards. Communicate data findings effectively to both technical and non-technical stakeholders. Identify and resolve data related issues and challenges. Propose innovative solutions to improve data processes and systems. Stay updated on industry trends and advancements in data technologies. Provide guidance on the selection and implementation of data tools and technologies. Levallois-Perret . France & Devops Engineer Vos Missions : Lisboa . Portugal Assurance Analyst Ability to elicit and document technical requirements; Preparation of use cases for validation of the solution under implementation; Manage and validate the requirements; Identify gaps and opportunities for process improvements; Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement; Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework; Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports). Machelen . Belgium & Compliance Engineer What are we looking for? As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions to remediate their risks. What will your day look like? You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients. This can include data entry into ServiceNow GRC tool, creating status reports and maintain statistics. You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, and Business Recovery programs. Who will you work with? You will be part of the Cyber Trust team with more than 50 people in Belgium, exchanging insights and knowledge, "ensuring a secure IT environment protecting the business goals". You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. You work on flexible daily basis, on site at client's office, at Devoteam in Zaventem or at home. You will report to your practice manager, who will be your point of contact for development and career guidance.
Apr 17, 2026
Full time
REQUISITOS The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure native services, and modern DevOps practices. You will build and manage cloud native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency. You will design secure, scalable architectures across the Azure platform, while contributing to a high performance engineering culture within an Agile/Scrum environment. This position requires strong hands on expertise in automation scripting and the ability to proactively improve system monitoring and observability. Key Responsibilities: Build - Mastery - Innovate - Optimize Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure native components. DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks. Innovate: Conduct proof of concepts for emerging Azure technologies and Gen AI applications. Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end to end operations. Well Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security. Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high quality, cloud ready solutions. Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem solving and analytical skills. Optimize: Ensure solutions are cost effective, high performing, and reliably secure. Take on a prominent role in the architecture and design of web solutions. Work with the wider development team to scope out and develop new web applications for existing services. Develop a flexible and well structured back end architecture. Participate in code reviews, testing, and quality assurance processes to ensure high quality code Help identify, escalat, resolve any technical issues and problems that might occur. Participate in code reviews, testing, and quality assurance to meet project goals and timelines. Provide technical guidance to junior developers and communicate effectively with clients and stakeholders. Set up and manage the computational infrastructure required to build, test and release applications. Develop and maintain tools to assist other developers in delivering their changes to production environments quickly and reliably. Establish and enforce development and coding best practices within the teams. Automate existing manual tasks to reduce delivery time and free up time for core development. Share knowledge and collaborate effectively with the rest of the Compute team based in other locations. Levallois-Perret . France Manager At Devoteam, we help organisations unlock the full potential of the cloud. As a Microsoft Cloud Consultant, you guide customers through their cloud journey and help them build secure, scalable and futureproof platforms. You guide them through the complexities of Microsoft Azure and ensure their platform is engineered for long term success. You'll join a team that thrives on innovation, collaboration and continuous learning-because shaping the future of cloud means staying ahead of it. Your role As a Cloud Consultant, you support customers in designing, managing and improving their cloud environments. You translate business needs into smart technical solutions and ensure the underlying platform is reliable, secure and ready for growth. You will: Support customers with the management, integration and maintenance of their cloud platform, ensuring stability, security and operational excellence. Work on core infrastructure and technology services within the landing zone, helping customers build a strong and compliant cloud foundation. Collaborate closely with DevOps teams, who focus on development practices and platform usage, while you ensure the platform itself is robust and well architected. Collaborate with the Data & AI teams to ensure transformation projects provide the necessary foundations for advanced AI Foundry and Fabric implementations. Conduct feasibility studies for new cloud services or platform improvements, always keeping an eye on innovation and long term value. Think proactively about security, maintainability, flexibility and efficiency in every solution you design. We are seeking our next talents to work on data-related projects (at Strategy, Business, and Operations levels). The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem solving and communication skills. The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights. Responsibilities: Analyze complex datasets to identify trends, patterns, and insights. Interpret data to provide actionable recommendations for business improvement. Work closely with clients to understand their business goals and data requirements. Collaborate on the development of data strategies aligned with client objectives. Design and implement data management processes to ensure data accuracy, completeness, and security. Develop and maintain data documentation and metadata. Create visually appealing and insightful reports and dashboards. Communicate data findings effectively to both technical and non-technical stakeholders. Identify and resolve data related issues and challenges. Propose innovative solutions to improve data processes and systems. Stay updated on industry trends and advancements in data technologies. Provide guidance on the selection and implementation of data tools and technologies. Levallois-Perret . France & Devops Engineer Vos Missions : Lisboa . Portugal Assurance Analyst Ability to elicit and document technical requirements; Preparation of use cases for validation of the solution under implementation; Manage and validate the requirements; Identify gaps and opportunities for process improvements; Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement; Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework; Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports). Machelen . Belgium & Compliance Engineer What are we looking for? As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions to remediate their risks. What will your day look like? You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients. This can include data entry into ServiceNow GRC tool, creating status reports and maintain statistics. You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, and Business Recovery programs. Who will you work with? You will be part of the Cyber Trust team with more than 50 people in Belgium, exchanging insights and knowledge, "ensuring a secure IT environment protecting the business goals". You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. You work on flexible daily basis, on site at client's office, at Devoteam in Zaventem or at home. You will report to your practice manager, who will be your point of contact for development and career guidance.
Overview Job Description: Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform Role Overview: The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow's telecom ecosystem such as (topologies, equipment, and processes). This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI enabled, future ready telecom operations. TNI & ServiceNow Architecture Architect end to end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows). Define scalable, secure, and high performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules. Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards. Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance. Solution Design & Delivery Leadership Lead solution architecture for large implementations, upgrades, and multi module programs in the telecom domain. Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices. Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness. Optimize workflows, inventory models, and network operations dashboards for performance and usability. Integration & Automation Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event driven patterns, and network adapters. Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity. Stakeholder Engagement & Strategy Partner with business, network ops, engineering teams, and CXO level stakeholders to align TNI architecture with transformation strategy. Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre sales architecture sessions. Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy. Innovation & Telecom Transformation Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform. Leadership, Mentoring & Governance Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices. Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE). Mentor cross functional teams and support capability building through structured training and knowledge sessions. Required Experience & Qualifications 15+ years of overall IT experience, with strong background in enterprise system design and large scale architecture. 10+ years specialized in ServiceNow + TNI architecture, including hands on experience with telecom inventory models. (TNI includes inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.) Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Proven experience designing integrations between ServiceNow and OSS/BSS systems. Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology. Strong communication and stakeholder management skills, including experience presenting to senior executives. ServiceNow certifications preferred: Certified System Administrator CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules) CAD CTA (preferred) Preferred Skills Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations. Familiarity with AI features in ServiceNow-Predictive Intelligence, Automation Engine, AIOps. Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns. Hands on experience with pre sales, estimation, and solution shaping for large telecom RFPs. Why This Role Matters This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
Apr 15, 2026
Full time
Overview Job Description: Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform Role Overview: The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow's telecom ecosystem such as (topologies, equipment, and processes). This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI enabled, future ready telecom operations. TNI & ServiceNow Architecture Architect end to end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows). Define scalable, secure, and high performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules. Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards. Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance. Solution Design & Delivery Leadership Lead solution architecture for large implementations, upgrades, and multi module programs in the telecom domain. Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices. Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness. Optimize workflows, inventory models, and network operations dashboards for performance and usability. Integration & Automation Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event driven patterns, and network adapters. Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity. Stakeholder Engagement & Strategy Partner with business, network ops, engineering teams, and CXO level stakeholders to align TNI architecture with transformation strategy. Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre sales architecture sessions. Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy. Innovation & Telecom Transformation Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform. Leadership, Mentoring & Governance Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices. Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE). Mentor cross functional teams and support capability building through structured training and knowledge sessions. Required Experience & Qualifications 15+ years of overall IT experience, with strong background in enterprise system design and large scale architecture. 10+ years specialized in ServiceNow + TNI architecture, including hands on experience with telecom inventory models. (TNI includes inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.) Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL. Proven experience designing integrations between ServiceNow and OSS/BSS systems. Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology. Strong communication and stakeholder management skills, including experience presenting to senior executives. ServiceNow certifications preferred: Certified System Administrator CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules) CAD CTA (preferred) Preferred Skills Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations. Familiarity with AI features in ServiceNow-Predictive Intelligence, Automation Engine, AIOps. Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns. Hands on experience with pre sales, estimation, and solution shaping for large telecom RFPs. Why This Role Matters This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
