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senior supporter acquisition executive
Ashby Jenkins Recruitment
Senior Supporter Acquisition Executive
Ashby Jenkins Recruitment
Salary: £40,000 - £42,000 Contract: Full-time, Permanent Location: London - Hybrid (3 days/week in office) Closing date: 12 August Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme, flexible working, and more. We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth. As part of this exciting role, you ll lead on the planning and delivery of multi-channel stewardship and retention campaigns, creating impactful campaigns that engage and inspire. You ll manage the full campaign process from creative briefing and content sourcing to budget oversight and fulfilment across both digital and offline channels. You ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects our brand and values. To be successful in the role of Senior Supporter Acquisition Executive, you will need: Experience in a fundraising or direct marketing environment. A proven track record in delivering successful donor or customer retention campaigns. Strong project management and analytical skills. Excellent communication and relationship-building abilities. For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Jul 31, 2025
Full time
Salary: £40,000 - £42,000 Contract: Full-time, Permanent Location: London - Hybrid (3 days/week in office) Closing date: 12 August Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme, flexible working, and more. We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth. As part of this exciting role, you ll lead on the planning and delivery of multi-channel stewardship and retention campaigns, creating impactful campaigns that engage and inspire. You ll manage the full campaign process from creative briefing and content sourcing to budget oversight and fulfilment across both digital and offline channels. You ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects our brand and values. To be successful in the role of Senior Supporter Acquisition Executive, you will need: Experience in a fundraising or direct marketing environment. A proven track record in delivering successful donor or customer retention campaigns. Strong project management and analytical skills. Excellent communication and relationship-building abilities. For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Personnel Selection
Fundraiser
Personnel Selection Frimley, Surrey
We are seeking a n experienced Fundraiser in a predominantly home based role with one day per month office based at our Frimley, Surrey office. The role reports into the Deputy Chief Executive and works alongside another Fundraiser who is responsible for our commercial fundraising. You will be managing the individual donors and legacy fundraising function and the role will be an integral part of the charities future plans for growth. We are a leading charitable organisation within the nutrition and health related sector, providing advice, information and support to our members across the UK. After a successful year in fundraising, we will be ramping up activity and predicting significant growth across cash and regular giving, legacy and in memory giving. The role would suit candidates with previous similar Fundraising work experience now seeking a new challenge with a well established and local charity. Our standard working week is Mon to Fri 9am to 5pm but we can also consider applicants seeking to work 30 hours per week either 4 full days or part time hours over 5 days. We have 26 days hol plus bank hols (pro rata for part time). We offer predominantly home working with a once a month team meeting on site in Frimley. The Fundraiser (Individual Giving and Legacy) will play a crucial role in the delivery of our individual giving programme, including legacy marketing and pipeline management. This role involves supporting the delivery of digital marketing and fundraising initiatives, and donor acquisition, retention and stewardship programmes to ensure sustainable income growth for the charity. Campaign Management: Report to the Senior Communications and Marketing Manager to plan, execute, and evaluate multi-channel fundraising campaigns, including social media, to maximise individual giving. Keep track of results and flag under or over performance with the Senior Communications and Marketing Manager in a timely manner. Donor Stewardship: Develop and maintain relationships with individual donors, ensuring high levels of donor satisfaction, engagement and retention. Data Import & Analysis: Import and manage all individual giving income and supporter data onto the Customer Relationship Management system (CRM). Analyse donor data using the CRM to identify trends, opportunities, and areas for improvement in fundraising strategies. Manage Gift Aid declarations to optimise income generation and ensure compliance with HMRC. Collaboration: Work closely with the Community Fundraising Manager and Communications and Marketing team, and other colleagues to align fundraising activities with the overall strategy of the charity Reporting: Regularly report on fundraising and supporter marketing activities, outcomes, and financial performance Compliance: Ensure all fundraising activities comply with relevant legislation, best practice and the Fundraising Code. In Memory: Manage, maintain and administer all current and future in memory giving platforms and products, including tribute funds and other offers. Forge relationships with bereaved families who are in touch with the charity. Gifts in Wills: Plan and deliver a new legacy stewardship strategy to bring growth in future legacy income To be successful, you should have the below skills and experience:- Strong project management skills Competent Use of Microsoft 365 (Word, Excel, PowerPoint, Teams) Proficiency in using fundraising databases and digital tools Use of a Customer Relationship System (CRM) Be able to develop and manage from scratch a portfolio of individual giving and legacy leads with timely solicitation of our donors Experience in individual giving and legacy fundraising or a similar role within the charity sector. Ideally a Fundraising qualification (e.g. Chartered Institute of Fundraising Diploma or similar) plus ideally experience in managing raffle and lottery programmes and management of donor events. In return we can offer a very flexible WFH policy, generous holiday allowance, 9 5 working days or part time (30 hrs per week) hours if desired and the chance to join a professional and friendly charitable team working for a well established organisation locally. Please submit your CV asap for immediate consideration.
Jul 15, 2025
Full time
We are seeking a n experienced Fundraiser in a predominantly home based role with one day per month office based at our Frimley, Surrey office. The role reports into the Deputy Chief Executive and works alongside another Fundraiser who is responsible for our commercial fundraising. You will be managing the individual donors and legacy fundraising function and the role will be an integral part of the charities future plans for growth. We are a leading charitable organisation within the nutrition and health related sector, providing advice, information and support to our members across the UK. After a successful year in fundraising, we will be ramping up activity and predicting significant growth across cash and regular giving, legacy and in memory giving. The role would suit candidates with previous similar Fundraising work experience now seeking a new challenge with a well established and local charity. Our standard working week is Mon to Fri 9am to 5pm but we can also consider applicants seeking to work 30 hours per week either 4 full days or part time hours over 5 days. We have 26 days hol plus bank hols (pro rata for part time). We offer predominantly home working with a once a month team meeting on site in Frimley. The Fundraiser (Individual Giving and Legacy) will play a crucial role in the delivery of our individual giving programme, including legacy marketing and pipeline management. This role involves supporting the delivery of digital marketing and fundraising initiatives, and donor acquisition, retention and stewardship programmes to ensure sustainable income growth for the charity. Campaign Management: Report to the Senior Communications and Marketing Manager to plan, execute, and evaluate multi-channel fundraising campaigns, including social media, to maximise individual giving. Keep track of results and flag under or over performance with the Senior Communications and Marketing Manager in a timely manner. Donor Stewardship: Develop and maintain relationships with individual donors, ensuring high levels of donor satisfaction, engagement and retention. Data Import & Analysis: Import and manage all individual giving income and supporter data onto the Customer Relationship Management system (CRM). Analyse donor data using the CRM to identify trends, opportunities, and areas for improvement in fundraising strategies. Manage Gift Aid declarations to optimise income generation and ensure compliance with HMRC. Collaboration: Work closely with the Community Fundraising Manager and Communications and Marketing team, and other colleagues to align fundraising activities with the overall strategy of the charity Reporting: Regularly report on fundraising and supporter marketing activities, outcomes, and financial performance Compliance: Ensure all fundraising activities comply with relevant legislation, best practice and the Fundraising Code. In Memory: Manage, maintain and administer all current and future in memory giving platforms and products, including tribute funds and other offers. Forge relationships with bereaved families who are in touch with the charity. Gifts in Wills: Plan and deliver a new legacy stewardship strategy to bring growth in future legacy income To be successful, you should have the below skills and experience:- Strong project management skills Competent Use of Microsoft 365 (Word, Excel, PowerPoint, Teams) Proficiency in using fundraising databases and digital tools Use of a Customer Relationship System (CRM) Be able to develop and manage from scratch a portfolio of individual giving and legacy leads with timely solicitation of our donors Experience in individual giving and legacy fundraising or a similar role within the charity sector. Ideally a Fundraising qualification (e.g. Chartered Institute of Fundraising Diploma or similar) plus ideally experience in managing raffle and lottery programmes and management of donor events. In return we can offer a very flexible WFH policy, generous holiday allowance, 9 5 working days or part time (30 hrs per week) hours if desired and the chance to join a professional and friendly charitable team working for a well established organisation locally. Please submit your CV asap for immediate consideration.
Personnel Selection
Fundraising Manager
Personnel Selection Frimley, Surrey
We are seeking a Fundraising Manager (Nutrition and Charity Sector) to join our team based at our Frimley Head office but predominantly working from home with one day per month office based. The role reports into the Deputy Chief Executive and works alongside another Fundraising Manager who is responsible for our commercial fundraising. You will be managing the individual donors and legacy fundraising function as this is not a people management role. We are a leading charitable organisation within the nutrition and health related sector, providing advice, information and support to our members across the UK. After a successful year in fundraising, we will be ramping up activity and predicting significant growth across cash and regular giving, legacy and in memory giving. The role would suit candidates with previous similar Fundraising work experience now seeking a new challenge with a well established and local charity. Our standard working week is Mon to Fri 9am to 5pm but we can also consider applicants seeking to work 30 hours per week either 4 full days or part time hours over 5 days. We have 26 days hol plus bank hols (pro rata for part time). We offer predominantly home working with a once a month team meeting on site in Frimley. The Fundraising Manager (Individual Giving and Legacy) will play a crucial role in the delivery of our individual giving programme, including legacy marketing and pipeline management. This role involves supporting the delivery of digital marketing and fundraising initiatives, and donor acquisition, retention and stewardship programmes to ensure sustainable income growth for the charity. Campaign Management: Report to the Senior Communications and Marketing Manager to plan, execute, and evaluate multi-channel fundraising campaigns, including social media, to maximise individual giving. Keep track of results and flag under or over performance with the Senior Communications and Marketing Manager in a timely manner. Donor Stewardship: Develop and maintain relationships with individual donors, ensuring high levels of donor satisfaction, engagement and retention. Data Import & Analysis: Import and manage all individual giving income and supporter data onto the Customer Relationship Management system (CRM). Analyse donor data using the CRM to identify trends, opportunities, and areas for improvement in fundraising strategies. Manage Gift Aid declarations to optimise income generation and ensure compliance with HMRC. Collaboration: Work closely with the Community Fundraising Manager and Communications and Marketing team, and other colleagues to align fundraising activities with the overall strategy of the charity Reporting: Regularly report on fundraising and supporter marketing activities, outcomes, and financial performance Compliance: Ensure all fundraising activities comply with relevant legislation, best practice and the Fundraising Code. In Memory: Manage, maintain and administer all current and future in memory giving platforms and products, including tribute funds and other offers. Forge relationships with bereaved families who are in touch with the charity. Gifts in Wills: Plan and deliver a new legacy stewardship strategy to bring growth in future legacy income To be successful as our Fundraising Manager, you should have the below skills and experience:- Strong project management skills Competent Use of Microsoft 365 (Word, Excel, PowerPoint, Teams) Proficiency in using fundraising databases and digital tools Use of a Customer Relationship System (CRM) Be able to develop and manage from scratch a portfolio of individual giving and legacy leads with timely solicitation of our donors Experience in individual giving and legacy fundraising or a similar role within the charity sector. Ideally a Fundraising qualification (e.g. Chartered Institute of Fundraising Diploma or similar) plus ideally experience in managing raffle and lottery programmes and management of donor events. In return we can offer a very flexible WFH policy, generous holiday allowance, 9 5 working days or part time (30 hrs per week) hours if desired and the chance to join a professional and friendly charitable team working for a well established organisation locally. Please submit your CV asap for immediate consideration.
Jul 09, 2025
Full time
We are seeking a Fundraising Manager (Nutrition and Charity Sector) to join our team based at our Frimley Head office but predominantly working from home with one day per month office based. The role reports into the Deputy Chief Executive and works alongside another Fundraising Manager who is responsible for our commercial fundraising. You will be managing the individual donors and legacy fundraising function as this is not a people management role. We are a leading charitable organisation within the nutrition and health related sector, providing advice, information and support to our members across the UK. After a successful year in fundraising, we will be ramping up activity and predicting significant growth across cash and regular giving, legacy and in memory giving. The role would suit candidates with previous similar Fundraising work experience now seeking a new challenge with a well established and local charity. Our standard working week is Mon to Fri 9am to 5pm but we can also consider applicants seeking to work 30 hours per week either 4 full days or part time hours over 5 days. We have 26 days hol plus bank hols (pro rata for part time). We offer predominantly home working with a once a month team meeting on site in Frimley. The Fundraising Manager (Individual Giving and Legacy) will play a crucial role in the delivery of our individual giving programme, including legacy marketing and pipeline management. This role involves supporting the delivery of digital marketing and fundraising initiatives, and donor acquisition, retention and stewardship programmes to ensure sustainable income growth for the charity. Campaign Management: Report to the Senior Communications and Marketing Manager to plan, execute, and evaluate multi-channel fundraising campaigns, including social media, to maximise individual giving. Keep track of results and flag under or over performance with the Senior Communications and Marketing Manager in a timely manner. Donor Stewardship: Develop and maintain relationships with individual donors, ensuring high levels of donor satisfaction, engagement and retention. Data Import & Analysis: Import and manage all individual giving income and supporter data onto the Customer Relationship Management system (CRM). Analyse donor data using the CRM to identify trends, opportunities, and areas for improvement in fundraising strategies. Manage Gift Aid declarations to optimise income generation and ensure compliance with HMRC. Collaboration: Work closely with the Community Fundraising Manager and Communications and Marketing team, and other colleagues to align fundraising activities with the overall strategy of the charity Reporting: Regularly report on fundraising and supporter marketing activities, outcomes, and financial performance Compliance: Ensure all fundraising activities comply with relevant legislation, best practice and the Fundraising Code. In Memory: Manage, maintain and administer all current and future in memory giving platforms and products, including tribute funds and other offers. Forge relationships with bereaved families who are in touch with the charity. Gifts in Wills: Plan and deliver a new legacy stewardship strategy to bring growth in future legacy income To be successful as our Fundraising Manager, you should have the below skills and experience:- Strong project management skills Competent Use of Microsoft 365 (Word, Excel, PowerPoint, Teams) Proficiency in using fundraising databases and digital tools Use of a Customer Relationship System (CRM) Be able to develop and manage from scratch a portfolio of individual giving and legacy leads with timely solicitation of our donors Experience in individual giving and legacy fundraising or a similar role within the charity sector. Ideally a Fundraising qualification (e.g. Chartered Institute of Fundraising Diploma or similar) plus ideally experience in managing raffle and lottery programmes and management of donor events. In return we can offer a very flexible WFH policy, generous holiday allowance, 9 5 working days or part time (30 hrs per week) hours if desired and the chance to join a professional and friendly charitable team working for a well established organisation locally. Please submit your CV asap for immediate consideration.
WWF-UK
Senior Internal Auditor
WWF-UK
Senior Internal Auditor Job reference: REQ000865 £48,000 - £52,000 Woking, Surrey GU21 4LL / Hybrid Working This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website. About the role We are looking to recruit an experienced Senior Internal Auditor for our Internal Audit Function reporting into the Head of Internal Audit. You will support the Board and executive management to protect the assets, reputation and sustainability of WWF-UK by providing independent assurance that risk management, governance, and internal control processes are operating effectively. Day-to-day, you will collaborate with colleagues across the organisation and international network to manage the timely delivery of the International Audit Plan, while following agreed audit processes. This will involve travelling to WWF funded sites abroad. Depending on work requirements you may travel internationally for up to 8 weeks a year. You will lead, plan, organise and carry out audit engagements as well as collaborate with our Network Internal Audit Group to improve the standard of Internal Audit across the network. We will look to you to build relationships with key audit stakeholders and communicate results. You will advise management on systems of internal control and risk management too. Important will be the ability to make recommendations, monitor managements response and implement agreed actions. You will also oversee fraud monitoring, investigations and reporting in accordance with our fraud response plan. We re looking for someone with: CIA, CCAB or equivalent qualification. Substantial experience in leading complex internal audit reviews. A good understanding of risk-based internal auditing of both financial/non-financial systems. The ability to independently undertake audit engagements from planning through to reporting and close out. The ability to analyse complex information and translate this into impactful advice and value adding solutions. Effective communication, presentation & relationship building skills Strong documenting and report writing skills that can be adapted to different audiences. International travel experience preferred with the flexibility to travel internationally. Benefits, rewards & location The salary for this role is £48,000 - £52,000 pa. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Application closing date: 11/03/2025 Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
Feb 21, 2025
Full time
Senior Internal Auditor Job reference: REQ000865 £48,000 - £52,000 Woking, Surrey GU21 4LL / Hybrid Working This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview. At WWF-UK we re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website. About the role We are looking to recruit an experienced Senior Internal Auditor for our Internal Audit Function reporting into the Head of Internal Audit. You will support the Board and executive management to protect the assets, reputation and sustainability of WWF-UK by providing independent assurance that risk management, governance, and internal control processes are operating effectively. Day-to-day, you will collaborate with colleagues across the organisation and international network to manage the timely delivery of the International Audit Plan, while following agreed audit processes. This will involve travelling to WWF funded sites abroad. Depending on work requirements you may travel internationally for up to 8 weeks a year. You will lead, plan, organise and carry out audit engagements as well as collaborate with our Network Internal Audit Group to improve the standard of Internal Audit across the network. We will look to you to build relationships with key audit stakeholders and communicate results. You will advise management on systems of internal control and risk management too. Important will be the ability to make recommendations, monitor managements response and implement agreed actions. You will also oversee fraud monitoring, investigations and reporting in accordance with our fraud response plan. We re looking for someone with: CIA, CCAB or equivalent qualification. Substantial experience in leading complex internal audit reviews. A good understanding of risk-based internal auditing of both financial/non-financial systems. The ability to independently undertake audit engagements from planning through to reporting and close out. The ability to analyse complex information and translate this into impactful advice and value adding solutions. Effective communication, presentation & relationship building skills Strong documenting and report writing skills that can be adapted to different audiences. International travel experience preferred with the flexibility to travel internationally. Benefits, rewards & location The salary for this role is £48,000 - £52,000 pa. We also offer a full benefits and rewards package including: Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays Flexible working options 5% employer contribution to pension, increased to 10% with employee contribution. Training and development opportunities Regular wellbeing initiatives. This role is hybrid and you ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with hundreds of projects around the world and millions of supporters. At WWF-UK, we re bringing our world back to life. Protecting what s left is not enough we re now in a race to restore the natural world and prevent catastrophic climate change before it s too late. And it s a race we can still win. We re courageous and passionate about fighting for the future we want to see a world where people and nature can thrive. We were born out of passion and science, and for more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. How to apply and the recruitment process Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us. Application closing date: 11/03/2025 Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their full self to work.
Charity People
Senior Individual Giving Executive
Charity People Boreham, Essex
Senior Individual Giving ExecutiveHealth Charity, Essex30K - 34KCharity People are working with a Health Charity in Essex to recruit a Senior Individual Giving Executive to come in and manage a range of exciting campaigns. Reporting to the Appeals & Retention Manager, the post holder will be responsible for the timely and cost effective execution of acquisition and retention campaigns using multi channel approaches; digital, direct marketing and telemarketing across a range of products, including; Lottery, Raffles, Appeals, Regular Giving and In Memory giving products. The role will have a strong focus on recruiting and retaining supporters and converting existing supporters to ensure continued annual growth from individual and regular giving. The role will be responsible for the implementation of stewardship and supporter journey plans, ensuring that supporters are communicated to effectively to improve retention. The Candidate Experience of working in a fundraising and\/or direct marketing role with good knowledge of direct response across multiple channels including digital Experience of working with creative agencies and freelancers, mailing houses, printers and data agencies to deliver campaigns. Demonstrable experience in campaign and financial analysis including forecasting income and ROI at campaign level Excellent written and oral communication skills - with the ability to interpret complex information across a range of activities or areas and communicate effectively to a wide range of audiences and levels of understanding. Highly collaborative, up, across and down and contributes effectively to a team environment and culture. High levels of interpersonal and communication skills and confidence in dealing and negotiating with a wide range of internal and external stakeholders. In particular, an ability to deal with sensitive matters with tact, diplomacy and discretion Ability to work under pressure, to tight deadlines and prioritise constantly changing, high volume workloads Ability to make decisions with minimal supervision, to work on own initiative and accept responsibility The Charity will interview on a rolling basis. Charity People are handling all applications for this role; interested applicants should send their CV in the first instance.Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Dec 05, 2021
Full time
Senior Individual Giving ExecutiveHealth Charity, Essex30K - 34KCharity People are working with a Health Charity in Essex to recruit a Senior Individual Giving Executive to come in and manage a range of exciting campaigns. Reporting to the Appeals & Retention Manager, the post holder will be responsible for the timely and cost effective execution of acquisition and retention campaigns using multi channel approaches; digital, direct marketing and telemarketing across a range of products, including; Lottery, Raffles, Appeals, Regular Giving and In Memory giving products. The role will have a strong focus on recruiting and retaining supporters and converting existing supporters to ensure continued annual growth from individual and regular giving. The role will be responsible for the implementation of stewardship and supporter journey plans, ensuring that supporters are communicated to effectively to improve retention. The Candidate Experience of working in a fundraising and\/or direct marketing role with good knowledge of direct response across multiple channels including digital Experience of working with creative agencies and freelancers, mailing houses, printers and data agencies to deliver campaigns. Demonstrable experience in campaign and financial analysis including forecasting income and ROI at campaign level Excellent written and oral communication skills - with the ability to interpret complex information across a range of activities or areas and communicate effectively to a wide range of audiences and levels of understanding. Highly collaborative, up, across and down and contributes effectively to a team environment and culture. High levels of interpersonal and communication skills and confidence in dealing and negotiating with a wide range of internal and external stakeholders. In particular, an ability to deal with sensitive matters with tact, diplomacy and discretion Ability to work under pressure, to tight deadlines and prioritise constantly changing, high volume workloads Ability to make decisions with minimal supervision, to work on own initiative and accept responsibility The Charity will interview on a rolling basis. Charity People are handling all applications for this role; interested applicants should send their CV in the first instance.Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Thames Valley Air Ambulance
Individual Giving Development Manager
Thames Valley Air Ambulance
The post holder will lead on implementing audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters. The post holder will use evidence-based insights to drive fundraising decisions that increase our overall effectiveness. The post holder will be responsible for providing outstanding supporter experience and stewardship to TVAA supporters.Individual Giving Development Manager Responsibilities:• Work with the Assistant Director of Fundraising and Individual Giving Acquisition Manager to develop and deliver the overall Individual Giving strategy• Ensure that the strategy is translated into action across the Individual Giving remit, so that there is a sustainable and diverse audience-led programme• Work with the Individual Giving Acquisition Manager to ensure that all supporters are welcomed and stewarded into TVAA effectively• Actively increase supporter value through and highly effective stewardship and communications• Develop existing and new initiatives to increase income and raise awareness specifically implementing New Donor Welcome, Cash Appeals, Newsletters, RG conversion, RG Upgrade and RG reactivation programmes amongst others• Manage income and expenditure budgets, ensuring accurate forecasting, strong financial management and ownership of income targets and KPIs• Work with the Data Manager and Assistant Director of Fundraising to maximise the value of our data by developing and implementing a Data Management Strategy• Use analysis, insight and audience understanding to inform decision making and implement a test, refine and rollout approach to fundraising to maximise the lifetime value of our supporters• Work with the Data Manager and Assistant Director of Fundraising on the development of supporter journeys through the provision of robust testing, data analysis and insight• Work with the Data Manager and Assistant Director of Fundraising to develop cross organisational segmentation, analysis and reporting based on business objectives and KPI's• Work with the Supporter Care Manager and Assistant Director of Fundraising on the development of a Supporter Care Strategy• Brief the Supporter Care team effectively on live campaigns to ensure the provision of a first-class supporter experience ensuring that all gifts are thanked and banked promptly in line with agreed SLAs• Work with the Supporter Care Manager and relevant external suppliers to ensure all complaints and queries are handled in a timely, courteous and efficient manner, adhering to agreed standards and timescales for escalation or resolution• Inspire, manage and motivate. Monitor and evaluate individual and team performance through setting stretching objectives, regular personal supervision, reviews and appraisals• Establish a culture of continuous development through coaching, staff learning and personal development• Attend meetings and represent the Assistant Director of Fundraising as and when required.• Take responsibility for their own health, safety and welfare, comply with TVAA H&S policy and procedures, and not act in any way that compromises the safety of themselves, colleagues or the public.• Manage the health and safety of their staff and volunteers, including conducting risk assessments as appropriate, and ensuring they have access to, and participate in, appropriate instruction, training and supervision.Individual Giving Development Manager Requirements:• Management of budgets and experience of allocating resources where appropriate to deliver sustainable fundraising income• A good understanding of supporter motivations and feelings and the ability to translate this into engaging and responsive communications and content• Experience of using insight to support and deliver the strategic vision within a comparable organisation• A track record of using insight to inform evidence-based decision making• Experience of managing and evaluating effective agency and supplier relationships• Excellent interpersonal skills including leading and motivating a team and good negotiation skills• To use marketing and fundraising techniques effectively, with insight, professionalism and sensitivity• Excellent written and verbal communication skills, with the ability to express ideas lucidly, present arguments in a logical manner and argue persuasively on complex marketing issues• Clear understanding of GDPRDesirable• Professional marketing or fundraising qualification• A flexible and entrepreneurial approach with a strong focus on results• Experience of working in a charity or fundraising team• Experience of collaborating and negotiating with internal stakeholders that have differing priorities across corporate departments in order to achieve common goals• Strong problem solving and decision-making skillsAbout Us:We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best. We pride ourselves on being one of the UK's leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. All our staff live our values: We care no matter what, We go above and beyond, and We do the right thing for our patients, their families, our supporters and community.Location: Stokenchurch, near High Wycombe, HP14 3SX - working remotely on a temporary basis, moving forward there will be a requirement to be in the office 2 days a week.Contract Type: PermanentHours: Full Time, 37.5 per weekSalary: £38,000 - £40,000 per annum plus competitive benefitsYou may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.Ref:
Dec 01, 2021
Full time
The post holder will lead on implementing audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters. The post holder will use evidence-based insights to drive fundraising decisions that increase our overall effectiveness. The post holder will be responsible for providing outstanding supporter experience and stewardship to TVAA supporters.Individual Giving Development Manager Responsibilities:• Work with the Assistant Director of Fundraising and Individual Giving Acquisition Manager to develop and deliver the overall Individual Giving strategy• Ensure that the strategy is translated into action across the Individual Giving remit, so that there is a sustainable and diverse audience-led programme• Work with the Individual Giving Acquisition Manager to ensure that all supporters are welcomed and stewarded into TVAA effectively• Actively increase supporter value through and highly effective stewardship and communications• Develop existing and new initiatives to increase income and raise awareness specifically implementing New Donor Welcome, Cash Appeals, Newsletters, RG conversion, RG Upgrade and RG reactivation programmes amongst others• Manage income and expenditure budgets, ensuring accurate forecasting, strong financial management and ownership of income targets and KPIs• Work with the Data Manager and Assistant Director of Fundraising to maximise the value of our data by developing and implementing a Data Management Strategy• Use analysis, insight and audience understanding to inform decision making and implement a test, refine and rollout approach to fundraising to maximise the lifetime value of our supporters• Work with the Data Manager and Assistant Director of Fundraising on the development of supporter journeys through the provision of robust testing, data analysis and insight• Work with the Data Manager and Assistant Director of Fundraising to develop cross organisational segmentation, analysis and reporting based on business objectives and KPI's• Work with the Supporter Care Manager and Assistant Director of Fundraising on the development of a Supporter Care Strategy• Brief the Supporter Care team effectively on live campaigns to ensure the provision of a first-class supporter experience ensuring that all gifts are thanked and banked promptly in line with agreed SLAs• Work with the Supporter Care Manager and relevant external suppliers to ensure all complaints and queries are handled in a timely, courteous and efficient manner, adhering to agreed standards and timescales for escalation or resolution• Inspire, manage and motivate. Monitor and evaluate individual and team performance through setting stretching objectives, regular personal supervision, reviews and appraisals• Establish a culture of continuous development through coaching, staff learning and personal development• Attend meetings and represent the Assistant Director of Fundraising as and when required.• Take responsibility for their own health, safety and welfare, comply with TVAA H&S policy and procedures, and not act in any way that compromises the safety of themselves, colleagues or the public.• Manage the health and safety of their staff and volunteers, including conducting risk assessments as appropriate, and ensuring they have access to, and participate in, appropriate instruction, training and supervision.Individual Giving Development Manager Requirements:• Management of budgets and experience of allocating resources where appropriate to deliver sustainable fundraising income• A good understanding of supporter motivations and feelings and the ability to translate this into engaging and responsive communications and content• Experience of using insight to support and deliver the strategic vision within a comparable organisation• A track record of using insight to inform evidence-based decision making• Experience of managing and evaluating effective agency and supplier relationships• Excellent interpersonal skills including leading and motivating a team and good negotiation skills• To use marketing and fundraising techniques effectively, with insight, professionalism and sensitivity• Excellent written and verbal communication skills, with the ability to express ideas lucidly, present arguments in a logical manner and argue persuasively on complex marketing issues• Clear understanding of GDPRDesirable• Professional marketing or fundraising qualification• A flexible and entrepreneurial approach with a strong focus on results• Experience of working in a charity or fundraising team• Experience of collaborating and negotiating with internal stakeholders that have differing priorities across corporate departments in order to achieve common goals• Strong problem solving and decision-making skillsAbout Us:We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best. We pride ourselves on being one of the UK's leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. All our staff live our values: We care no matter what, We go above and beyond, and We do the right thing for our patients, their families, our supporters and community.Location: Stokenchurch, near High Wycombe, HP14 3SX - working remotely on a temporary basis, moving forward there will be a requirement to be in the office 2 days a week.Contract Type: PermanentHours: Full Time, 37.5 per weekSalary: £38,000 - £40,000 per annum plus competitive benefitsYou may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.Ref:
SHELTER
Senior Legacy Marketing Manager
SHELTER
Do you have extensive legacy marketing and in-memory fundraising experience, including proposition and messaging development, supporter acquisition and supporter stewardship, plus a real desire to continuously learn and develop in this field? Then join Shelter as a Senior Legacy Marketing Manager and you could soon be playing a vital role at the heart of our income generation team's Legacy & In-Memory programme. About you An ambitious fundraiser with strong marketing expertise, you will have a track record of working on successful legacy and in-memory fundraising activities and are looking for the next step in your career. To succeed in this role, you will have: A determination to make a difference and demonstrable experience of delivering multiple marketing campaigns concurrently through to completion, on time and in budget. Excellent communication and collaboration skills, with the ability to build relationships and share information with a wide variety of stakeholders, both internal and external. Up to date understanding of the use of digital media and channels for communications and how to successfully engage fundraising activity through these streams. A professional marketing qualification, or equivalent experience. About the role and team Our Legacy team are a key part of our Income Generation Directorate. The programme generated £9m in FY20, representing circa 25% of our voluntary income. Legacy gifts are a crucial source of unrestricted income and we are aiming for significant growth over the coming years. As our successful programme continues to develop, this is a truly exciting time to join our team. As a senior member of our Legacy team, you'll work closely with the Head of Legacies to develop the legacy and in-memory strategy and manage its effective implementation. You will also provide inspiring and supportive line management to a Senior Legacy and In-Memory Executive, enabling them to play a key role in team marketing campaigns, and deliver exceptional stewardship and supporter experiences. You will also develop a team-wide approach to ensure consistency and continuity of supporter communications with the Legacy Administration Manager and will plan and manage expenditure budgets for the team's fundraising programme. It will also be your responsibility to ensure growth targets are met in relation to legacy income and supporters, to meet the strategic goals of the team and wider directorate. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Dec 01, 2021
Full time
Do you have extensive legacy marketing and in-memory fundraising experience, including proposition and messaging development, supporter acquisition and supporter stewardship, plus a real desire to continuously learn and develop in this field? Then join Shelter as a Senior Legacy Marketing Manager and you could soon be playing a vital role at the heart of our income generation team's Legacy & In-Memory programme. About you An ambitious fundraiser with strong marketing expertise, you will have a track record of working on successful legacy and in-memory fundraising activities and are looking for the next step in your career. To succeed in this role, you will have: A determination to make a difference and demonstrable experience of delivering multiple marketing campaigns concurrently through to completion, on time and in budget. Excellent communication and collaboration skills, with the ability to build relationships and share information with a wide variety of stakeholders, both internal and external. Up to date understanding of the use of digital media and channels for communications and how to successfully engage fundraising activity through these streams. A professional marketing qualification, or equivalent experience. About the role and team Our Legacy team are a key part of our Income Generation Directorate. The programme generated £9m in FY20, representing circa 25% of our voluntary income. Legacy gifts are a crucial source of unrestricted income and we are aiming for significant growth over the coming years. As our successful programme continues to develop, this is a truly exciting time to join our team. As a senior member of our Legacy team, you'll work closely with the Head of Legacies to develop the legacy and in-memory strategy and manage its effective implementation. You will also provide inspiring and supportive line management to a Senior Legacy and In-Memory Executive, enabling them to play a key role in team marketing campaigns, and deliver exceptional stewardship and supporter experiences. You will also develop a team-wide approach to ensure consistency and continuity of supporter communications with the Legacy Administration Manager and will plan and manage expenditure budgets for the team's fundraising programme. It will also be your responsibility to ensure growth targets are met in relation to legacy income and supporters, to meet the strategic goals of the team and wider directorate. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Great Ormond Street Hospital Charity
Senior Individual Giving Executive Acquisition
Great Ormond Street Hospital Charity
Do you want to be part of an ambitious donor acquisition team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about creating engaging and successful donor acquisition campaigns? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for a dynamic Senior Individual Giving Executive (Acquisition) to join our Committed Giving Team. The role reports into the Senior Manager for Acquisition and is responsible for the delivery of Paid Digital, TV, and non- Face to Face donor acquisition campaigns. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a creative, self-motivated, and organised campaign manager with proven experience delivering direct marketing campaigns. You will have worked with or worked for advertising/ creative agencies and be confidant assessing media plans and developing campaign performance evaluation. The ideal candidate will also have: Experience writing creative briefs Experience managing media agencies A passion for monitoring campaign performance and actioning learnings An eye for detail when reviewing creative collateral Exceptional campaign management or project management skills The ability to build great relationships with internal and external stakeholders About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Further information on our EDI strategy can be found on our website. Please refer to the full job description below for more information. How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 21st November Ref:
Nov 30, 2021
Full time
Do you want to be part of an ambitious donor acquisition team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about creating engaging and successful donor acquisition campaigns? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for a dynamic Senior Individual Giving Executive (Acquisition) to join our Committed Giving Team. The role reports into the Senior Manager for Acquisition and is responsible for the delivery of Paid Digital, TV, and non- Face to Face donor acquisition campaigns. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a creative, self-motivated, and organised campaign manager with proven experience delivering direct marketing campaigns. You will have worked with or worked for advertising/ creative agencies and be confidant assessing media plans and developing campaign performance evaluation. The ideal candidate will also have: Experience writing creative briefs Experience managing media agencies A passion for monitoring campaign performance and actioning learnings An eye for detail when reviewing creative collateral Exceptional campaign management or project management skills The ability to build great relationships with internal and external stakeholders About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Further information on our EDI strategy can be found on our website. Please refer to the full job description below for more information. How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 21st November Ref:
Great Ormond Street Hospital Charity
Senior Individual Giving Executive Retention
Great Ormond Street Hospital Charity
Do you want to join an ambitious donor retention team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for a talented Senior Individual Giving Executive (Retention) to join our Committed Giving Team. The role reports into the Senior Manager for Retention and is responsible for the delivery of donor centric retention programmes that aim to reduce attrition and ultimately maximise donor lifetime value. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a creative, self-motivated, and organised campaign manager with proven experience delivering Committed Giving retention communications that include engaging upgrade and reactivation activity. The ideal candidate will also have: Experience monitoring campaign performance and actioning learnings Experience writing creative briefs An eye for detail when reviewing creative collateral Exceptional campaign management or project management skills The ability to build great relationships with internal and external stakeholders A passion for exceptional donor experience About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Further information on our EDI strategy can be found on our website. Please refer to the full job description below for more information. How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 21st November Ref:
Nov 30, 2021
Full time
Do you want to join an ambitious donor retention team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about exceptional supporter stewardship and maximising the impact of donor retention? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for a talented Senior Individual Giving Executive (Retention) to join our Committed Giving Team. The role reports into the Senior Manager for Retention and is responsible for the delivery of donor centric retention programmes that aim to reduce attrition and ultimately maximise donor lifetime value. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a creative, self-motivated, and organised campaign manager with proven experience delivering Committed Giving retention communications that include engaging upgrade and reactivation activity. The ideal candidate will also have: Experience monitoring campaign performance and actioning learnings Experience writing creative briefs An eye for detail when reviewing creative collateral Exceptional campaign management or project management skills The ability to build great relationships with internal and external stakeholders A passion for exceptional donor experience About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Further information on our EDI strategy can be found on our website. Please refer to the full job description below for more information. How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 21st November Ref:
Great Ormond Street Hospital Charity
Individual Giving Executive Acquisition
Great Ormond Street Hospital Charity
Individual Giving Executive (Acquisition) Do you want to join an ambitious committed giving team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about fundraising? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for an enthusiastic and diligent Executive with excellent campaign management skills to join our Committed Giving Team. The role reports into the Senior Individual Giving Manager (Acquisition) and will support in the end-to-end delivery of core fundraising acquisition campaigns with a focus on digital and DRTV channels. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a well-organised and self-motivated Executive with strong understanding of direct marketing. You have worked on donor acquisition campaigns and enjoy working in cross-organisational teams and with third party suppliers. The ideal candidate will also have: Knowledge of the Fundraising Code and Gambling Commission regulations Experience accurately generating and interpreting campaign performance reports Experience managing paid digital fundraising acquisition campaigns Experience reviewing and feeding back on creative design; and collating stakeholder feedback concisely About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Our approach to hybrid working This role is based in our Central London office (WC1N, opposite Russell Square underground) with the option to work remotely up to three days a week. Please refer to the full job description when you click apply for more information How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 12th December. Interviews will be held in December or early January
Nov 30, 2021
Full time
Individual Giving Executive (Acquisition) Do you want to join an ambitious committed giving team to raise vital funds for the families that come to Great Ormond Street Hospital? Are you passionate about fundraising? Do you want to work for a high-profile and well-loved brand? Then this is a great opportunity to join a leading children's charity, raising money to help seriously ill children across the UK and beyond. We are looking for an enthusiastic and diligent Executive with excellent campaign management skills to join our Committed Giving Team. The role reports into the Senior Individual Giving Manager (Acquisition) and will support in the end-to-end delivery of core fundraising acquisition campaigns with a focus on digital and DRTV channels. About the Team The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team (13 people) work across 4 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), Stewardship, and Fundraising Training & Compliance. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. About You You will be a well-organised and self-motivated Executive with strong understanding of direct marketing. You have worked on donor acquisition campaigns and enjoy working in cross-organisational teams and with third party suppliers. The ideal candidate will also have: Knowledge of the Fundraising Code and Gambling Commission regulations Experience accurately generating and interpreting campaign performance reports Experience managing paid digital fundraising acquisition campaigns Experience reviewing and feeding back on creative design; and collating stakeholder feedback concisely About the Charity Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you. Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan. Our Commitment to Equality, Diversity and Inclusion We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work. A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups. Our approach to hybrid working This role is based in our Central London office (WC1N, opposite Russell Square underground) with the option to work remotely up to three days a week. Please refer to the full job description when you click apply for more information How to Apply Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply. Closing date: 12th December. Interviews will be held in December or early January

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