About the role Working as part of a growing team, this role requires you to support the Head of Energy and Water Procurement to deliver Workman's strategy on behalf of our Clients. Utilising your previous experience in the energy industry, this role supports the team answer all utility queries, deliver bill validation, mange disconnection processes, along with reporting and reconciling accounts with energy suppliers for Workman and key clients. In addition, you will support and assist with projects to help streamline invoicing procedures and to work alongside the Property Accounts teams to ensure minimal risk of excessive debt. We are looking for someone who understands the energy and utility industry, who has experience working for a utility supplier, brokerage, or consultancy. Day to day you'll Administer Client Portfolios within bill validation system. Efficiently manage supplier invoice collection Resolve supplier objections and invoice issues Process Change of Tenancy (COT) requests Maintain up-to-date LOA's Set up new clients on the internal platform Collaborate with internal teams and clients to complete data gaps Generate weekly, monthly and ad hoc reports Raise and resolve invoice queries with suppliers Support internal AP teams to manage disconnection notices with external suppliers and internal stakeholders What matters most in this role Building and maintaining close professional relationships with internal teams including Property Managers, Property Management Accountants and Senior Stakeholders is paramount to your success. Exceptional attention to detail and an analytical approach is required especially when managing a disconnection process and solving account queries. What we expect of you Previous experience in the energy market. Familiarity with SystemsLink Sofware (preferred but not essential) Strong understanding of fixed and flexible procurement and bill validation. A solid understanding of utility account management processes, including contract terms, Invoicing, COT procedures, MOPs, and DADC You will take ownership of your work and projects whilst possessing critical thinking and go above and beyond to problem solve. You possess strong self-discipline, critical thinking skills, and problem-solving. You thrive in a collaborative environment and can effectively communicate. You are proficient in Microsoft Office Suite (Excel, Word, Outlook). You should enjoy working in a collaborative environment and exert excellent verbal and written communication, plus experience handling analytical data is crucial to this role. About Workman As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. Hybrid working to offer you a great work life balance, with a minimum of three days in the office. Core working hours to allow for added flexibility and helps ease your commute to the office. Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme. Long service additional holidays, your birthday off and an extra day between Christmas and New Year. Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus.
Apr 16, 2026
Full time
About the role Working as part of a growing team, this role requires you to support the Head of Energy and Water Procurement to deliver Workman's strategy on behalf of our Clients. Utilising your previous experience in the energy industry, this role supports the team answer all utility queries, deliver bill validation, mange disconnection processes, along with reporting and reconciling accounts with energy suppliers for Workman and key clients. In addition, you will support and assist with projects to help streamline invoicing procedures and to work alongside the Property Accounts teams to ensure minimal risk of excessive debt. We are looking for someone who understands the energy and utility industry, who has experience working for a utility supplier, brokerage, or consultancy. Day to day you'll Administer Client Portfolios within bill validation system. Efficiently manage supplier invoice collection Resolve supplier objections and invoice issues Process Change of Tenancy (COT) requests Maintain up-to-date LOA's Set up new clients on the internal platform Collaborate with internal teams and clients to complete data gaps Generate weekly, monthly and ad hoc reports Raise and resolve invoice queries with suppliers Support internal AP teams to manage disconnection notices with external suppliers and internal stakeholders What matters most in this role Building and maintaining close professional relationships with internal teams including Property Managers, Property Management Accountants and Senior Stakeholders is paramount to your success. Exceptional attention to detail and an analytical approach is required especially when managing a disconnection process and solving account queries. What we expect of you Previous experience in the energy market. Familiarity with SystemsLink Sofware (preferred but not essential) Strong understanding of fixed and flexible procurement and bill validation. A solid understanding of utility account management processes, including contract terms, Invoicing, COT procedures, MOPs, and DADC You will take ownership of your work and projects whilst possessing critical thinking and go above and beyond to problem solve. You possess strong self-discipline, critical thinking skills, and problem-solving. You thrive in a collaborative environment and can effectively communicate. You are proficient in Microsoft Office Suite (Excel, Word, Outlook). You should enjoy working in a collaborative environment and exert excellent verbal and written communication, plus experience handling analytical data is crucial to this role. About Workman As the UK's leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. Hybrid working to offer you a great work life balance, with a minimum of three days in the office. Core working hours to allow for added flexibility and helps ease your commute to the office. Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme. Long service additional holidays, your birthday off and an extra day between Christmas and New Year. Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus.
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: £30,000 - £35,000 per annum, Uncapped Commission - OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: £30,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Apr 16, 2026
Full time
Job Title: Business Development Executive Location: Pencoed, Bridgend Salary: £30,000 - £35,000 per annum, Uncapped Commission - OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Salary: £30,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
The Search Consultant
Kidderminster, Worcestershire
Finance Business Partner Kidderminster based/hybrid working Purpose of Role Drive commercial performance by acting as a strategic link between finance and operations. Reports to Director of Finance. Main duties and responsibilities: Financial Reporting: Prepare accurate and timely financial statements by working day 3, ensuring compliance with regulatory standards. Strategic Contribution: Provide insightful financial analysis and recommendations to senior management, supporting strategic decision making to reduce waste and improve profitability on a monthly basis. Lead Credit Control team to achieve KPIs (Cash/Debt/Debtor) against the budget and work with Director of Finance to implement or change processes. Ad-Hoc Projects: Support senior management with financial projects, system improvements, and business initiatives by implementing and improving existing processes. Audit Management: Coordinate with external auditors to ensure smooth year-end audits. Planning & Organising: Organises and reviews workload of others on a regular basis. Thinks through activities, allowing time for completion. Plans well in advance, sets realistic targets, builds in review, monitors progress. Identifies critical milestones, potential risks and considers options within operational plan. Able to organise a number of major projects or activities running concurrently. Ensures others are clear about their roles and objectives. Partner with the business: Maintain strong relationships including active communication and visibility with the business. Ensure you are approachable to support them to consider financial consequences to their key decisions. Budgets & Forecasting: Assist in the annual budgeting and rolling monthly forecasting, aligning financial plans with business objectives. Internal Controls: Implement and maintain robust financial controls to safeguard company assets and ensure compliance. Juggles different demands and switches between them as appropriate. Estimates resources required accurately, identifies availability and uses time, money and people effectively. Develops business plans that take into account other activities across the business and the risks of non-delivery. Constantly monitors, analyses and reports progress - identifies measurable outputs. Sets clear agenda and objectives for meetings and sticks to time. Continuous Improvement: Actively promotes a learning culture which supports organisational objectives and service plans. Ensures organisational development and adapts policy/procedures and plans in the light of learning. Balances technical considerations with business requirements. Demonstrates full understanding of own field or specialism, and is aware of competitive products. Maintains relationships and networks with innovative suppliers/market leaders, seeks out new opportunities for use of technology. Active member of relevant professional institute; subscribes to trade papers. Prepares technical specifications. Customer Focus: Accurately reports to customers/management groups and sets agreed service standards and measures of delivery. Anticipates and pre-empts requests from customers. Leads and manages others in a customer first approach, acting as a role model in demonstrating customer care principles. Fully accepts legitimacy of customer needs and expectations. Focuses on delighting the customer with the service provided within the confines of profitability and capability. Looks to develop long-term relationships by developing or recommending novel solutions. In partnership with their customers, becomes closely involved in the decision-making process. Communication: Communication often involves difficult or sensitive matters with a range of people in order to pursue objectives, and progress plans and projects to satisfactory and timely outcomes. Conveys complex or technical information in a straightforward manner. Undertakes structured interviews/questioning to gain consistent, detailed information. Switches communication style and content according to audience. Uses influencing skills to explain complex issues to persuade a more senior manager or customer to accept a proposal. Displays tact and sensitivity. Negotiates working compromises to the benefit of all parties. Able to persuade others through logical argument. Able to present detailed proposals to clients or give training to a mixed audience. Financial and Commercial Awareness: Acts in the best interests of the organisation rather than the department and successfully uses cross- departmental working. Develops and maintains a broad network of contacts. Sets out marketing or business plans; takes tactical action to maintain commercial or competitive presence. Manages budgets effectively, and makes decisions based on good quality cost/benefit analysis. Aware of income and profit implications, and can use financial implications to assist in prioritisation/resource allocation decisions. Improves budget processes by extending input information and ongoing dialogue with financial controller. Accurately forecasts costs and builds in contingencies. Understands implications of plan on other areas of the business. Qualifications & Experience • ACCA, CIMA Qualified • Industry experience in construction preferred • 3 years + proven in a similar senior finance position. • Strong leadership and first line management skills, with the ability to inspire and develop others. • Proven communication and interpersonal skills, with the ability to influence and collaborate at all levels. Role Profile • Excellent financial analysis and reporting skills, with the ability to translate data into actionable insights. • Proficiency in financial software and advanced Microsoft Excel skills.
Apr 16, 2026
Full time
Finance Business Partner Kidderminster based/hybrid working Purpose of Role Drive commercial performance by acting as a strategic link between finance and operations. Reports to Director of Finance. Main duties and responsibilities: Financial Reporting: Prepare accurate and timely financial statements by working day 3, ensuring compliance with regulatory standards. Strategic Contribution: Provide insightful financial analysis and recommendations to senior management, supporting strategic decision making to reduce waste and improve profitability on a monthly basis. Lead Credit Control team to achieve KPIs (Cash/Debt/Debtor) against the budget and work with Director of Finance to implement or change processes. Ad-Hoc Projects: Support senior management with financial projects, system improvements, and business initiatives by implementing and improving existing processes. Audit Management: Coordinate with external auditors to ensure smooth year-end audits. Planning & Organising: Organises and reviews workload of others on a regular basis. Thinks through activities, allowing time for completion. Plans well in advance, sets realistic targets, builds in review, monitors progress. Identifies critical milestones, potential risks and considers options within operational plan. Able to organise a number of major projects or activities running concurrently. Ensures others are clear about their roles and objectives. Partner with the business: Maintain strong relationships including active communication and visibility with the business. Ensure you are approachable to support them to consider financial consequences to their key decisions. Budgets & Forecasting: Assist in the annual budgeting and rolling monthly forecasting, aligning financial plans with business objectives. Internal Controls: Implement and maintain robust financial controls to safeguard company assets and ensure compliance. Juggles different demands and switches between them as appropriate. Estimates resources required accurately, identifies availability and uses time, money and people effectively. Develops business plans that take into account other activities across the business and the risks of non-delivery. Constantly monitors, analyses and reports progress - identifies measurable outputs. Sets clear agenda and objectives for meetings and sticks to time. Continuous Improvement: Actively promotes a learning culture which supports organisational objectives and service plans. Ensures organisational development and adapts policy/procedures and plans in the light of learning. Balances technical considerations with business requirements. Demonstrates full understanding of own field or specialism, and is aware of competitive products. Maintains relationships and networks with innovative suppliers/market leaders, seeks out new opportunities for use of technology. Active member of relevant professional institute; subscribes to trade papers. Prepares technical specifications. Customer Focus: Accurately reports to customers/management groups and sets agreed service standards and measures of delivery. Anticipates and pre-empts requests from customers. Leads and manages others in a customer first approach, acting as a role model in demonstrating customer care principles. Fully accepts legitimacy of customer needs and expectations. Focuses on delighting the customer with the service provided within the confines of profitability and capability. Looks to develop long-term relationships by developing or recommending novel solutions. In partnership with their customers, becomes closely involved in the decision-making process. Communication: Communication often involves difficult or sensitive matters with a range of people in order to pursue objectives, and progress plans and projects to satisfactory and timely outcomes. Conveys complex or technical information in a straightforward manner. Undertakes structured interviews/questioning to gain consistent, detailed information. Switches communication style and content according to audience. Uses influencing skills to explain complex issues to persuade a more senior manager or customer to accept a proposal. Displays tact and sensitivity. Negotiates working compromises to the benefit of all parties. Able to persuade others through logical argument. Able to present detailed proposals to clients or give training to a mixed audience. Financial and Commercial Awareness: Acts in the best interests of the organisation rather than the department and successfully uses cross- departmental working. Develops and maintains a broad network of contacts. Sets out marketing or business plans; takes tactical action to maintain commercial or competitive presence. Manages budgets effectively, and makes decisions based on good quality cost/benefit analysis. Aware of income and profit implications, and can use financial implications to assist in prioritisation/resource allocation decisions. Improves budget processes by extending input information and ongoing dialogue with financial controller. Accurately forecasts costs and builds in contingencies. Understands implications of plan on other areas of the business. Qualifications & Experience • ACCA, CIMA Qualified • Industry experience in construction preferred • 3 years + proven in a similar senior finance position. • Strong leadership and first line management skills, with the ability to inspire and develop others. • Proven communication and interpersonal skills, with the ability to influence and collaborate at all levels. Role Profile • Excellent financial analysis and reporting skills, with the ability to translate data into actionable insights. • Proficiency in financial software and advanced Microsoft Excel skills.
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Our products are different by design: through magically simple products and actionable insights, we put our customers in control of their finance. Our range of borrowing products serve the important needs of our customers and are critical to Monzo's mission. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective credit risk and machine learning expertise. Our product portfolios are still expanding fast, from personal to business credit, and to markets beyond the UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role: The mission of Borrowing Machine Learning Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be taking a hands on technical leadership role, managing a small team of Senior ML Scientists. With in-depth knowledge and experience in the credit industry, you'll drive innovations by identifying new opportunities of data and ML applications, and delivering business values across multiple Borrowing products. You'll have a close relationship with leaders across Credit Strategy, Products, Model Validation and Engineers, with whom you will drive and influence strategic decisions and product roadmaps. You'll also have the opportunities to work with external data suppliers and industry peers, to push the innovation frontiers for the credit industry. With excellent technical skills, you'll also spearhead the continuous development of our toolings, methodologies, and processes, to empower the team to / build better models easier and faster. You'll serve as the champion for the quality and efficiency of model development, and ensure safe and scalable growth of our model portfolio. You'll also have plenty opportunities to work with other modelling teams across Monzo, to collaborate on the best practices and latest technologies. We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): PyData stack for model development and offline deployment AI toolings for productivity (an evolving list) Google suites including access to Gemini ChatGPT enterprise Claude code You should apply if: You are result oriented and motivated by the impact on our customers and business You thrive in a fast-paced environment and comfortable with frequent context switching You enjoy both the strategic thinking and influence, as well as hands on solving technical problems You want to build trust and influence a diverse range of leaders and stakeholders You like inspiring people around you, with innovative thinking and high standard execution You must have: Excellent technical skills in Python, SQL, and statistics Extensive knowledge of the credit industry, including the products, data, typical ML applications, and related regulations Hands on experience across the lifecycle of credit risk models, including project scoping, data curation, model optimisation, performance analysis, deployment, monitoring, and diagnosis Successful track record of managing complex projects, with cross functional teams and senior stakeholders Experience of mentoring and coaching senior ICs Previous experience of managing data and model governance in a regulated business The Interview Process All interviews will be conducted through Google Meet. What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travel to London. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home setup. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice (linked below) and confirm that you have.
Apr 16, 2026
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ At Monzo we want to make money work for everyone. We care deeply about our 15+ million customers. Our products are different by design: through magically simple products and actionable insights, we put our customers in control of their finance. Our range of borrowing products serve the important needs of our customers and are critical to Monzo's mission. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective credit risk and machine learning expertise. Our product portfolios are still expanding fast, from personal to business credit, and to markets beyond the UK. We are looking for bright, passionate and creative individuals to further accelerate our growth. About the role: The mission of Borrowing Machine Learning Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing. You will be taking a hands on technical leadership role, managing a small team of Senior ML Scientists. With in-depth knowledge and experience in the credit industry, you'll drive innovations by identifying new opportunities of data and ML applications, and delivering business values across multiple Borrowing products. You'll have a close relationship with leaders across Credit Strategy, Products, Model Validation and Engineers, with whom you will drive and influence strategic decisions and product roadmaps. You'll also have the opportunities to work with external data suppliers and industry peers, to push the innovation frontiers for the credit industry. With excellent technical skills, you'll also spearhead the continuous development of our toolings, methodologies, and processes, to empower the team to / build better models easier and faster. You'll serve as the champion for the quality and efficiency of model development, and ensure safe and scalable growth of our model portfolio. You'll also have plenty opportunities to work with other modelling teams across Monzo, to collaborate on the best practices and latest technologies. We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them): PyData stack for model development and offline deployment AI toolings for productivity (an evolving list) Google suites including access to Gemini ChatGPT enterprise Claude code You should apply if: You are result oriented and motivated by the impact on our customers and business You thrive in a fast-paced environment and comfortable with frequent context switching You enjoy both the strategic thinking and influence, as well as hands on solving technical problems You want to build trust and influence a diverse range of leaders and stakeholders You like inspiring people around you, with innovative thinking and high standard execution You must have: Excellent technical skills in Python, SQL, and statistics Extensive knowledge of the credit industry, including the products, data, typical ML applications, and related regulations Hands on experience across the lifecycle of credit risk models, including project scoping, data curation, model optimisation, performance analysis, deployment, monitoring, and diagnosis Successful track record of managing complex projects, with cross functional teams and senior stakeholders Experience of mentoring and coaching senior ICs Previous experience of managing data and model governance in a regulated business The Interview Process All interviews will be conducted through Google Meet. What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travel to London. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home setup. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Keeping your data safe is really important to us. Please take a look at our Candidate Data Privacy Notice (linked below) and confirm that you have.
Digital Services Manager page is loaded Digital Services Managerlocations: Leatherhead, Surrey, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Title: Digital Services ManagerA career at KBR can change the world - and change your life. If you're ready, let's get started.KBR's Estates Intelligence team is expanding following a period of transformation and significant growth in our service offerings. We are now seeking an experienced and ITIL qualified Digital Services Manager to lead the management, stability and continual improvement of our technology platforms.This is an excellent opportunity to play a key role within a high performing team, operating at the centre of a diverse digital ecosystem and supporting critical estates intelligence services for our clients.You'll be part of a supportive and forward thinking team where your expertise is valued and where you can shape service excellence across a growing and evolving technology landscape. You'll help deliver outcomes that matter to clients-driving efficiency, resilience and innovation in estates intelligence. About the Role As Digital Services Manager, you will oversee a team of IT professionals responsible for the management, performance and support of our digital platforms, with a focus on third line operational support.You will act as the link between technical teams, senior stakeholders and clients-ensuring services are reliable, secure, scalable and aligned to both current contractual obligations and evolving future needs.You will lead the day to day management of all digital systems and core data warehouse solutions, ensuring stable, secure and high quality service delivery. Acting as the internal voice of the client, the role champions an excellent user experience across the entire ecosystem while providing clear, insightful service reporting to internal leadership and clients.You will build strong and effective working relationships with internal teams, external partners and suppliers, driving continuous improvement, operational enhancements and new ways of working.You will communicate complex technical information to non technical audiences, manage supplier performance against service delivery KPIs, and oversee the structure, performance and resourcing of technical domains and practices.The role also provides leadership through periods of change-ensuring the team is prepared for future projects, platform developments and organisational growth. Essential Experience Strong knowledge of PaaS/IaaS and the configuration of SaaS solutions. Proven experience managing technical teams in high demand environments. Background in service operations with heavy delivery focus. Experience in client facing roles with strong stakeholder engagement capability. Ability to chair and contribute to governance forums. Broad technical understanding of software, database, integration and reporting technologies. Expert knowledge of ITIL v4 processes and best practice.Experience of the following is highly desirable: Knowledge and experience of the Public Sector and/or Private Sector FM/Estates Management Industry. Experience with strategic transitions of older platforms to more modern designed and hosted infrastructure. Qualifications ITIL v4 qualification Location Requirement to regularly attend Leatherhead HQ (min 3 days per week), and occasional travel to Swindon National Service Hub and client sites (typically London). Belong. Connect. Grow. At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow.KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
Apr 16, 2026
Full time
Digital Services Manager page is loaded Digital Services Managerlocations: Leatherhead, Surrey, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Title: Digital Services ManagerA career at KBR can change the world - and change your life. If you're ready, let's get started.KBR's Estates Intelligence team is expanding following a period of transformation and significant growth in our service offerings. We are now seeking an experienced and ITIL qualified Digital Services Manager to lead the management, stability and continual improvement of our technology platforms.This is an excellent opportunity to play a key role within a high performing team, operating at the centre of a diverse digital ecosystem and supporting critical estates intelligence services for our clients.You'll be part of a supportive and forward thinking team where your expertise is valued and where you can shape service excellence across a growing and evolving technology landscape. You'll help deliver outcomes that matter to clients-driving efficiency, resilience and innovation in estates intelligence. About the Role As Digital Services Manager, you will oversee a team of IT professionals responsible for the management, performance and support of our digital platforms, with a focus on third line operational support.You will act as the link between technical teams, senior stakeholders and clients-ensuring services are reliable, secure, scalable and aligned to both current contractual obligations and evolving future needs.You will lead the day to day management of all digital systems and core data warehouse solutions, ensuring stable, secure and high quality service delivery. Acting as the internal voice of the client, the role champions an excellent user experience across the entire ecosystem while providing clear, insightful service reporting to internal leadership and clients.You will build strong and effective working relationships with internal teams, external partners and suppliers, driving continuous improvement, operational enhancements and new ways of working.You will communicate complex technical information to non technical audiences, manage supplier performance against service delivery KPIs, and oversee the structure, performance and resourcing of technical domains and practices.The role also provides leadership through periods of change-ensuring the team is prepared for future projects, platform developments and organisational growth. Essential Experience Strong knowledge of PaaS/IaaS and the configuration of SaaS solutions. Proven experience managing technical teams in high demand environments. Background in service operations with heavy delivery focus. Experience in client facing roles with strong stakeholder engagement capability. Ability to chair and contribute to governance forums. Broad technical understanding of software, database, integration and reporting technologies. Expert knowledge of ITIL v4 processes and best practice.Experience of the following is highly desirable: Knowledge and experience of the Public Sector and/or Private Sector FM/Estates Management Industry. Experience with strategic transitions of older platforms to more modern designed and hosted infrastructure. Qualifications ITIL v4 qualification Location Requirement to regularly attend Leatherhead HQ (min 3 days per week), and occasional travel to Swindon National Service Hub and client sites (typically London). Belong. Connect. Grow. At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow.KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.
Demand Planning Manager Maidstone Hybrid working (3 days office / 2 days remote) Permanent Full-time Excellent benefits package The Role Lead demand planning across a complex, multi-supplier supply chain Manage and develop a high-performing demand planning team Drive improvements in forecasting accuracy, availability, and service levels Work closely with senior stakeholders and cross-functional teams Key Responsibilities Lead, coach, and develop the demand planning team Own demand planning KPIs, availability, and service performance Analyse and report performance, trends, risks, and opportunities Translate product, supplier, and category strategies into accurate forecasts Build strong relationships with internal teams, customers, and suppliers Review supplier and product group splits to ensure forecast alignment Drive continuous improvement and process optimisation Partner with HR on team development and succession planning Support senior leadership in achieving business objectives About You Proven experience in demand planning within a complex supply chain Previous people management or team leadership experience Strong analytical skills with advanced Excel capability Experience using ERP and demand planning systems Confident communicator with cross-functional and senior stakeholders Proactive, solutions-focused, and commercially minded
Apr 16, 2026
Full time
Demand Planning Manager Maidstone Hybrid working (3 days office / 2 days remote) Permanent Full-time Excellent benefits package The Role Lead demand planning across a complex, multi-supplier supply chain Manage and develop a high-performing demand planning team Drive improvements in forecasting accuracy, availability, and service levels Work closely with senior stakeholders and cross-functional teams Key Responsibilities Lead, coach, and develop the demand planning team Own demand planning KPIs, availability, and service performance Analyse and report performance, trends, risks, and opportunities Translate product, supplier, and category strategies into accurate forecasts Build strong relationships with internal teams, customers, and suppliers Review supplier and product group splits to ensure forecast alignment Drive continuous improvement and process optimisation Partner with HR on team development and succession planning Support senior leadership in achieving business objectives About You Proven experience in demand planning within a complex supply chain Previous people management or team leadership experience Strong analytical skills with advanced Excel capability Experience using ERP and demand planning systems Confident communicator with cross-functional and senior stakeholders Proactive, solutions-focused, and commercially minded
Title: Office Manager / Administrator Location: Central London (100% Office-Based) Salary: £35,000 - £40,000 + Benefits Our client is a multinational shipping group with a diverse portfolio spanning vessel operations, trading, and infrastructure investments. Operating in a fast-paced and dynamic environment, the business offers exposure to senior management and the opportunity to grow within a well-established organisation. As an Office Manager / Administrator, you will be a key point of contact for internal teams and external stakeholders, ensuring smooth day-to-day office operations and providing critical administrative support across the business. Key Responsibilities: Manage day-to-day office operations, including reception, mail handling, and facilities management Coordinate meetings, travel arrangements, and schedules for senior management Support HR and finance teams with administrative tasks such as expense processing, onboarding, and record keeping Maintain office supplies, vendor relationships, and service contracts Assist with preparing reports, presentations, and other documentation for internal and external stakeholders Implement and maintain office procedures to support operational efficiency Provide general administrative support to teams across the business, including shipping, trading, and investment functions Serve as first point of contact for visitors, clients, and suppliers, representing the company professionally Requirements: Proven experience in office management or administration, ideally within shipping, logistics, or corporate environments Strong organisational, communication, and multitasking skills Proficient in MS Office and comfortable with basic IT systems Highly professional and service-oriented, with a proactive approach to problem-solving Ability to work in a fast-paced, collaborative environment Career-focused and eager to contribute to the growth of a multinational business
Apr 16, 2026
Full time
Title: Office Manager / Administrator Location: Central London (100% Office-Based) Salary: £35,000 - £40,000 + Benefits Our client is a multinational shipping group with a diverse portfolio spanning vessel operations, trading, and infrastructure investments. Operating in a fast-paced and dynamic environment, the business offers exposure to senior management and the opportunity to grow within a well-established organisation. As an Office Manager / Administrator, you will be a key point of contact for internal teams and external stakeholders, ensuring smooth day-to-day office operations and providing critical administrative support across the business. Key Responsibilities: Manage day-to-day office operations, including reception, mail handling, and facilities management Coordinate meetings, travel arrangements, and schedules for senior management Support HR and finance teams with administrative tasks such as expense processing, onboarding, and record keeping Maintain office supplies, vendor relationships, and service contracts Assist with preparing reports, presentations, and other documentation for internal and external stakeholders Implement and maintain office procedures to support operational efficiency Provide general administrative support to teams across the business, including shipping, trading, and investment functions Serve as first point of contact for visitors, clients, and suppliers, representing the company professionally Requirements: Proven experience in office management or administration, ideally within shipping, logistics, or corporate environments Strong organisational, communication, and multitasking skills Proficient in MS Office and comfortable with basic IT systems Highly professional and service-oriented, with a proactive approach to problem-solving Ability to work in a fast-paced, collaborative environment Career-focused and eager to contribute to the growth of a multinational business
Role details "Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution." Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose UU are experiencing a period of growth and transformation, creating various opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As a Senior Quantity Surveyor you will support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, projects of all sizes and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value. This role plays an important part in strengthening our operations as we continue to grow the team and build the capability needed to deliver our AMP8 programme. By supporting efficient processes, enhancing commercial effectiveness and contributing to a high-performing operational environment, you'll help ensure we are fully equipped to meet the demands and ambitions of AMP8. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. Accountabilities & Responsibilities Provide support and timely escalation to Managing Quantity Surveyor and/or Commercial Manager. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts whilst actively supporting the contract assurance model to ensure improvements to service provision and cost to serve. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Maintain contract data with a high degree of accuracy to support robust management information and reporting. Technical Skills & Experience Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of standard forms of construction contract (preferably including NEC suite of contracts). Experience of managing the commercial function on projects. Ability to effectively communicate with internal and external stakeholders Full UK Driving License Qualifications Essential Qualifications Quantity Surveying degree or equivalent; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License Other We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 16, 2026
Full time
Role details "Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution." Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose UU are experiencing a period of growth and transformation, creating various opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As a Senior Quantity Surveyor you will support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, projects of all sizes and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value. This role plays an important part in strengthening our operations as we continue to grow the team and build the capability needed to deliver our AMP8 programme. By supporting efficient processes, enhancing commercial effectiveness and contributing to a high-performing operational environment, you'll help ensure we are fully equipped to meet the demands and ambitions of AMP8. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. Accountabilities & Responsibilities Provide support and timely escalation to Managing Quantity Surveyor and/or Commercial Manager. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts whilst actively supporting the contract assurance model to ensure improvements to service provision and cost to serve. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Maintain contract data with a high degree of accuracy to support robust management information and reporting. Technical Skills & Experience Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of standard forms of construction contract (preferably including NEC suite of contracts). Experience of managing the commercial function on projects. Ability to effectively communicate with internal and external stakeholders Full UK Driving License Qualifications Essential Qualifications Quantity Surveying degree or equivalent; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License Other We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Your new company A fast-paced and rapidly evolving multi-site hospitality business based in South Buckinghamshire. Following a recent review and modernisation of the finance function, the organisation is investing in stronger financial governance, improved reporting, and enhanced operational support across the group. You will be joining a dynamic environment where finance plays a critical role in shaping the next phase of growth, transformation, and performance improvement across multiple locations. Your new role As Group Finance Manager, you will report directly to the Group Financial Controller and lead a small team responsible for Group Payroll, Accounts Payable and Accounts Receivable. You will oversee all consolidated financial reporting for the group, producing weekly flash reports, monthly and quarterly accounts, and supporting the preparation of statutory information. You will assist in managing the annual audit process, ensure accurate reconciliation of supplier accounts and balance sheets, and maintain robust cashflow oversight for the group. The role also involves maintaining banking relationships, ensuring compliance with internal expense policies, and driving continuous process improvements including opportunities for transformational change. You will work closely with senior management, operations, HR, revenue and offshore teams, contributing to improved performance and financial discipline across the business. This role is offered on a hybrid basis, with four days in the South Buckinghamshire office and one day working from home; full office attendance is required during probation. What you'll need to succeed CIMA, ACCA, ACA qualification or equivalent experience Strong technical accounting knowledge including consolidations and financial governance Demonstrable experience across AP, AR, payroll and group financial reporting High proficiency with Excel and strong capability in accounting systems (Xero experience beneficial) Excellent communication skills with the ability to influence senior stakeholders Experience managing and developing a small finance team A continuous-improvement mindset with the ability to identify and deliver process enhancements Hospitality sector experience or familiarity with PMS, Fourth, or similar payroll/HR/rota platforms (desirable) What you'll get in return You will join a growing, forward-thinking hospitality group in a newly created role that offers genuine influence and career development. You will benefit from a competitive package (£40,000-£50,000 plus bonus), hybrid working, and the opportunity to shape financial processes, drive improvements and work closely with senior leadership. This is an excellent opportunity for someone seeking autonomy, progression and the chance to play a key role in a finance function undergoing positive transformation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 16, 2026
Full time
Your new company A fast-paced and rapidly evolving multi-site hospitality business based in South Buckinghamshire. Following a recent review and modernisation of the finance function, the organisation is investing in stronger financial governance, improved reporting, and enhanced operational support across the group. You will be joining a dynamic environment where finance plays a critical role in shaping the next phase of growth, transformation, and performance improvement across multiple locations. Your new role As Group Finance Manager, you will report directly to the Group Financial Controller and lead a small team responsible for Group Payroll, Accounts Payable and Accounts Receivable. You will oversee all consolidated financial reporting for the group, producing weekly flash reports, monthly and quarterly accounts, and supporting the preparation of statutory information. You will assist in managing the annual audit process, ensure accurate reconciliation of supplier accounts and balance sheets, and maintain robust cashflow oversight for the group. The role also involves maintaining banking relationships, ensuring compliance with internal expense policies, and driving continuous process improvements including opportunities for transformational change. You will work closely with senior management, operations, HR, revenue and offshore teams, contributing to improved performance and financial discipline across the business. This role is offered on a hybrid basis, with four days in the South Buckinghamshire office and one day working from home; full office attendance is required during probation. What you'll need to succeed CIMA, ACCA, ACA qualification or equivalent experience Strong technical accounting knowledge including consolidations and financial governance Demonstrable experience across AP, AR, payroll and group financial reporting High proficiency with Excel and strong capability in accounting systems (Xero experience beneficial) Excellent communication skills with the ability to influence senior stakeholders Experience managing and developing a small finance team A continuous-improvement mindset with the ability to identify and deliver process enhancements Hospitality sector experience or familiarity with PMS, Fourth, or similar payroll/HR/rota platforms (desirable) What you'll get in return You will join a growing, forward-thinking hospitality group in a newly created role that offers genuine influence and career development. You will benefit from a competitive package (£40,000-£50,000 plus bonus), hybrid working, and the opportunity to shape financial processes, drive improvements and work closely with senior leadership. This is an excellent opportunity for someone seeking autonomy, progression and the chance to play a key role in a finance function undergoing positive transformation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning We are Rolls-Royce SMR A career with Rolls-Royce SMR offers a unique opportunity to contribute to an exciting organisation delivering a transformational mission. Rolls-Royce SMR is a radically different approach to proven nuclear technology. Each Rolls-Royce SMR power station will generate 470MW of low-carbon energy - equivalent to more than 150 onshore wind turbines and enough to power a million homes for over 60 years. With its Rolls-Royce SMRs will play a vital role in supporting renewable energy by helping to overcome intermittency and ensure a stable, sustainable energy future. We're proud to be one of the few employers that can genuinely say we're a strengths-based organisation. Our people are here because of what makes them exceptional - and our role is to help them make the most meaningful contribution of their careers, doing work they love. We offer opportunities that go beyond traditional career paths. At Rolls-Royce SMR you can develop your career by exploring roles and challenges that align with your unique talents. Our culture At Rolls-Royce SMR, we are committed to ensuring that our teams reflect the communities we serve and that everyone can be themselves at work. We know that diverse teams are more innovative and get better results, and that our people can thrive and be more successful in truly inclusive cultures. Join us and help shape our culture. Find out more about our inclusion pledge. Rolls-Royce SMR is a place where everyone can grow, so whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and help shape our culture.You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer: • A flexible, inclusive, and supportive working environment. •
Apr 16, 2026
Full time
You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check Mobilisation Manager Location: Hybrid, based from Derby, Manchester or Warrington Salary: £63,750 - £78,750 dependent on experience + 12.5% bonus + £2,200 benefits allowance Our mission is to deliver clean, affordable energy for all. Rolls Royce SMR provides a British solution to a global energy challenge, leading the way in Small Modular Reactor technology and shaping the UK's premier green export opportunity. Our Mobilisation function plays a critical role in preparing and integrating our strategic suppliers to support delivery of our first of a kind (FOAK) SMR and future fleet deployment. Mobilisation ensures that each supplier is aligned, capable, resourced and operationally ready to deliver safely, efficiently and predictably across the full lifecycle of the programme. To support this, we're looking for a Mobilisation Manager to coordinate and deliver mobilisation activity for one or more of our major supply partners. You'll help shape supplier readiness, support the implementation of operating models, and drive cross functional engagement to ensure both RR SMR and our suppliers are set up for success. Reporting to the Senior Mobilisation Manager , you'll support strategic planning, supplier activation and organisational readiness as we scale one of the most advanced engineering programmes in the UK. What you'll be doing Support the development and delivery of mobilisation strategies for key suppliers, ensuring alignment with the RR SMR operating model, programme objectives and delivery requirements. Coordinate mobilisation activities across a complex supplier landscape, covering readiness planning, capability assessment, resource alignment and operational preparation. Build productive relationships with strategic suppliers, supporting performance, readiness, integration and early-phase delivery alignment. Work closely with Engineering, Programme Delivery, Supply Chain, Operations and Commercial teams to ensure technical, commercial and operational requirements are fully integrated. Support tendering, evaluation, contracting and supplier award activities, ensuring mobilisation considerations are fully represented. Contribute to contract development, supplier performance frameworks, incentives and delivery models. Manage mobilisation plans, including milestones, risks, dependencies, KPIs and progress reporting. Apply data, insights and structured methodologies to inform decision making, track readiness and identify opportunities for improvement. Champion continuous improvement, process standardisation and ways of working that support scalable, repeatable and efficient mobilisation. Support cross-functional readiness reviews, risk management and stakeholder communications. What you'll bring Experience delivering mobilisation, readiness, programme activation or complex project coordination activities. Proven experience working within engineering, energy, infrastructure or similarly regulated project environments. Strong commercial awareness and experience supporting contracting, negotiation or supplier engagement activities. Strong analytical and organisational skills with the ability to manage detail while maintaining a clear view of priorities. Confidence working with suppliers, technical teams and senior internal stakeholders. Ability to work across matrixed environments and bring structure to complex multi disciplinary activities. Experience coordinating multi site or multi partner delivery activities is beneficial. Degree or equivalent experience in Engineering, Project Management, Supply Chain, Business or a related field (professional accreditation desirable but not essential). Location & Ways of Working This role can be based from our Derby, Manchester or Warrington office. We operate hybrid working, with regular weekly office attendance expected. Some travel may be required depending on supplier or programme needs. Salary: £63,750 - £78,750 depending on experience. Benefits include: 12.5% performance related bonus £2,200 annual benefits allowance 12% employer pension / 6% employee 28 days holiday + public holidays Private Medical Insurance (BUPA) Life Assurance - 6 pensionable pay £250 home office setup payment You'll join a forward thinking organisation that values transparency, fairness and innovation, offering: A flexible, inclusive and supportive working environment Opportunities for development and long term career growth A culture built on collaboration, diversity and continuous learning We are Rolls-Royce SMR A career with Rolls-Royce SMR offers a unique opportunity to contribute to an exciting organisation delivering a transformational mission. Rolls-Royce SMR is a radically different approach to proven nuclear technology. Each Rolls-Royce SMR power station will generate 470MW of low-carbon energy - equivalent to more than 150 onshore wind turbines and enough to power a million homes for over 60 years. With its Rolls-Royce SMRs will play a vital role in supporting renewable energy by helping to overcome intermittency and ensure a stable, sustainable energy future. We're proud to be one of the few employers that can genuinely say we're a strengths-based organisation. Our people are here because of what makes them exceptional - and our role is to help them make the most meaningful contribution of their careers, doing work they love. We offer opportunities that go beyond traditional career paths. At Rolls-Royce SMR you can develop your career by exploring roles and challenges that align with your unique talents. Our culture At Rolls-Royce SMR, we are committed to ensuring that our teams reflect the communities we serve and that everyone can be themselves at work. We know that diverse teams are more innovative and get better results, and that our people can thrive and be more successful in truly inclusive cultures. Join us and help shape our culture. Find out more about our inclusion pledge. Rolls-Royce SMR is a place where everyone can grow, so whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and help shape our culture.You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer: • A flexible, inclusive, and supportive working environment. •
Assistant Sales and Marketing Manager - Japanese Speaking £35,000 - £40,000 DOE Euro London is excited to partner once again with one of our long-standing clients, a powerhouse in international trading, as they continue to expand their high-performing sales and marketing team. After placing an exceptional candidate with them last year, their ongoing success has opened the door for a brand-new Assistant Sales and Marketing Manager to join the business. This is a standout opportunity for ambitious Account Managers or Sales professionals who are hungry for progression and eager to take on more responsibility in a truly international environment. Why this role stands out: You'll be at the heart of global business operations, working closely with the General Manager and Sales Managers to drive growth, strengthen client relationships, and shape the company's presence across Europe and Japan. If you're looking for a role where your Japanese language skills and commercial instincts can shine, this is it. What You'll Be Doing Be the bridge between Japan-based clients and European suppliers, collaborating with senior leadership and teams across Japan and the USA. Drive sales performance, monitor activity, and manage budgets with confidence. Keep operations running smoothly by translating product materials, preparing quotes, processing orders, and managing export documentation. Lead key projects, supporting customers and suppliers with product specifications and technical details. Represent the business internationally with occasional travel to suppliers, customers, and major defence industry events. Ideal candidate profile: Fluency in Japanese and English , both languages are essential to the role. 2-3 years' experience in sales or account management. Confident communication skills and the ability to engage stakeholders at every level. Strong organisational instincts and the ability to juggle multiple priorities. A proactive, upbeat mindset and the drive to work independently. A valid UK driving licence. Why join? Global exposure with travel opportunities across Europe and to Japan. A supportive, close-knit team where your ideas and contributions genuinely matter. Competitive salary, car allowance, and a strong benefits package. Annual salary reviews and a clear pathway to becoming a Sales Manager. This position is fully office-based during the initial probation period, with a generous car allowance included. If you're excited by the idea of shaping international markets, building influential relationships, and stepping into a role with real progression, we'd love to hear from you. This is your chance to make a meaningful impact with a dynamic, globally connected company. Contact us today to apply or find out more! Please be advised that all CVs will be treated in the strictest confidence and your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high volume of applications, we are only able to contact candidates whose experience closely matches our client's requirements. For more opportunities, please visit our website.
Apr 16, 2026
Full time
Assistant Sales and Marketing Manager - Japanese Speaking £35,000 - £40,000 DOE Euro London is excited to partner once again with one of our long-standing clients, a powerhouse in international trading, as they continue to expand their high-performing sales and marketing team. After placing an exceptional candidate with them last year, their ongoing success has opened the door for a brand-new Assistant Sales and Marketing Manager to join the business. This is a standout opportunity for ambitious Account Managers or Sales professionals who are hungry for progression and eager to take on more responsibility in a truly international environment. Why this role stands out: You'll be at the heart of global business operations, working closely with the General Manager and Sales Managers to drive growth, strengthen client relationships, and shape the company's presence across Europe and Japan. If you're looking for a role where your Japanese language skills and commercial instincts can shine, this is it. What You'll Be Doing Be the bridge between Japan-based clients and European suppliers, collaborating with senior leadership and teams across Japan and the USA. Drive sales performance, monitor activity, and manage budgets with confidence. Keep operations running smoothly by translating product materials, preparing quotes, processing orders, and managing export documentation. Lead key projects, supporting customers and suppliers with product specifications and technical details. Represent the business internationally with occasional travel to suppliers, customers, and major defence industry events. Ideal candidate profile: Fluency in Japanese and English , both languages are essential to the role. 2-3 years' experience in sales or account management. Confident communication skills and the ability to engage stakeholders at every level. Strong organisational instincts and the ability to juggle multiple priorities. A proactive, upbeat mindset and the drive to work independently. A valid UK driving licence. Why join? Global exposure with travel opportunities across Europe and to Japan. A supportive, close-knit team where your ideas and contributions genuinely matter. Competitive salary, car allowance, and a strong benefits package. Annual salary reviews and a clear pathway to becoming a Sales Manager. This position is fully office-based during the initial probation period, with a generous car allowance included. If you're excited by the idea of shaping international markets, building influential relationships, and stepping into a role with real progression, we'd love to hear from you. This is your chance to make a meaningful impact with a dynamic, globally connected company. Contact us today to apply or find out more! Please be advised that all CVs will be treated in the strictest confidence and your application will not be forwarded without your permission. We aim to respond promptly; however, due to the high volume of applications, we are only able to contact candidates whose experience closely matches our client's requirements. For more opportunities, please visit our website.
About The Role Motability Operations are currently recruiting for a Customer Application Solutions Team Manager to join our team in Bristol on a full time 12-month secondment. This is an exciting opportunity to join a high performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work closely with the CAST Team Manager to expand and develop an established team, integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Lead and support the team of Account Managers to review applications that cannot progress due to failing a scheme policy or rule. Oversee the management of In Life Tracker case reviews, ensuring concerns of misuse are addressed effectively. Guide the team in supporting customers navigate Connected Insurance onboarding, including pairing with the Drive Safe with Motability app. Provide leadership on sensitive cases, including instances where a customer may need to be removed from the scheme due to driving behaviours outside of acceptable parameters. Manage a third party supplier - TGSS who install location trackers and contract management, ensuring adherence to SLAs, effective communication, and timely issue resolution. Monitor the team's performance and progress towards meeting individual and team targets, ensuring consistent high quality service delivery. Act as a point of escalation for complex cases, providing expert advice and support to the team. Identify opportunities for continuous improvement in team processes and support their successful implementation. Build strong collaborative relationships with internal departments to ensure seamless case management and progression. Champion team development through coaching, training, and constructive feedback. About You The ideal candidate is an experienced leader, capable of motivating and coaching a team to achieve goals and maintain high performance. Excellent organisational and time management skills to effectively lead the team and ensure operational targets are met. Strong decision making skills, with the ability to balance customer needs and business objectives while supporting team members. Excellent communication skills, with the ability to engage confidently with senior managers and other departments. A natural problem solver, able to support team members in navigating complex cases and providing solutions. Strong leadership qualities, including the ability to inspire and develop team members, and foster a collaborative working environment. A proactive approach to identifying and implementing process improvements that benefit the team and business. A confident Subject Matter Expert (SME) for CAST workflows, ensuring best practices are followed and providing ongoing coaching to team members. Minimum Criteria Proven experience in managing a team, with a track record of delivering high quality customer service. Excellent communication and interpersonal skills, with the ability to engage and manage stakeholders at all levels. Experience in managing third party suppliers and contractors, managing contractual obligations, setting expectations, and ensuring service delivery meets agreed upon standards. Strong objection handling skills, with experience leading challenging conversations and providing effective resolutions. Ability to analyse data, assess team performance, and make informed decisions to improve processes and outcomes. A background in coaching or mentoring a team, with a focus on individual and team development. About The Company We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast changing world. We're the UK's largest car leasing company and we help over 800,000 people get on the road. We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs. What we do We lease a wide range of tailored mobility solutions to people who receive one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry free package. At the end of the lease, our customers can exchange their vehicle for a brand new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single source vehicles back into the used car market. The Scheme has been providing affordable, all inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more. We do our best to accommodate part time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility. Our beliefs and values We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply. We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender. Our values are at the heart of everything we do: We believe no one should be left behind - We find solutions We believe we must take the lead - We drive change We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand new electric or plug in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
Apr 16, 2026
Full time
About The Role Motability Operations are currently recruiting for a Customer Application Solutions Team Manager to join our team in Bristol on a full time 12-month secondment. This is an exciting opportunity to join a high performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work closely with the CAST Team Manager to expand and develop an established team, integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Lead and support the team of Account Managers to review applications that cannot progress due to failing a scheme policy or rule. Oversee the management of In Life Tracker case reviews, ensuring concerns of misuse are addressed effectively. Guide the team in supporting customers navigate Connected Insurance onboarding, including pairing with the Drive Safe with Motability app. Provide leadership on sensitive cases, including instances where a customer may need to be removed from the scheme due to driving behaviours outside of acceptable parameters. Manage a third party supplier - TGSS who install location trackers and contract management, ensuring adherence to SLAs, effective communication, and timely issue resolution. Monitor the team's performance and progress towards meeting individual and team targets, ensuring consistent high quality service delivery. Act as a point of escalation for complex cases, providing expert advice and support to the team. Identify opportunities for continuous improvement in team processes and support their successful implementation. Build strong collaborative relationships with internal departments to ensure seamless case management and progression. Champion team development through coaching, training, and constructive feedback. About You The ideal candidate is an experienced leader, capable of motivating and coaching a team to achieve goals and maintain high performance. Excellent organisational and time management skills to effectively lead the team and ensure operational targets are met. Strong decision making skills, with the ability to balance customer needs and business objectives while supporting team members. Excellent communication skills, with the ability to engage confidently with senior managers and other departments. A natural problem solver, able to support team members in navigating complex cases and providing solutions. Strong leadership qualities, including the ability to inspire and develop team members, and foster a collaborative working environment. A proactive approach to identifying and implementing process improvements that benefit the team and business. A confident Subject Matter Expert (SME) for CAST workflows, ensuring best practices are followed and providing ongoing coaching to team members. Minimum Criteria Proven experience in managing a team, with a track record of delivering high quality customer service. Excellent communication and interpersonal skills, with the ability to engage and manage stakeholders at all levels. Experience in managing third party suppliers and contractors, managing contractual obligations, setting expectations, and ensuring service delivery meets agreed upon standards. Strong objection handling skills, with experience leading challenging conversations and providing effective resolutions. Ability to analyse data, assess team performance, and make informed decisions to improve processes and outcomes. A background in coaching or mentoring a team, with a focus on individual and team development. About The Company We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast changing world. We're the UK's largest car leasing company and we help over 800,000 people get on the road. We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs. What we do We lease a wide range of tailored mobility solutions to people who receive one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry free package. At the end of the lease, our customers can exchange their vehicle for a brand new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single source vehicles back into the used car market. The Scheme has been providing affordable, all inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more. We do our best to accommodate part time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility. Our beliefs and values We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply. We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender. Our values are at the heart of everything we do: We believe no one should be left behind - We find solutions We believe we must take the lead - We drive change We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand new electric or plug in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.
Careers >Accounts Payable Manager - Borough Green Accounts Payable Manager Location: Borough Green, Kent Join H+H, a recognised leader in the construction industry! We're seeking an experienced Accounts Payable Manager to play a key role in strengthening our Accounts Payable function. You will lead and support the AP team across two sites, ensuring the efficient and accurate handling of delivery notes, invoices, payment runs, and supplier reconciliations. This position is full time, Monday to Friday 08:00am - 16:00pm. Key Responsibilities Manage daily operations of the accounts payable team at Borough Green and Pollington, ensuring balanced workloads. Line manage accounts payable staff, including coaching, goal setting, performance reviews, and development plans. Foster communication and collaboration within the team, cross-training to cover absences. Ensure timely recording of purchase orders, goods received notes, and invoices in Business Central, capturing all costs for month-end with correct coding and allocation. Manage end-to-end accounts payable processes, including cost recording, supplier payment runs, bank reconciliations and supplier account reconciliations. Maintain accurate financial records, adhering to company policies and regulatory requirements, and monitor compliance with internal controls. Act as the primary point of contact of escalation for accounts payable queries and issues. Build and maintain positive supplier relationships, resolving queries and disputes promptly. Calculate and process quarterly VAT returns and other statutory returns (Plastic packaging tax (PPT), fuel scale charges, annual HMRC voluntary disclosure). Support the wider finance team with month-end and year-end closing activities. Develop standardised best practice procedures for delivery note recording, workflow authorisation, and invoice processing across both sites. Prepare and analyse accounts payable reports, providing insights and recommendations to management. About You Possess a solid secondary education, including Maths and English and Higher education level qualifications, for example A Level, BTEC, AAT, etc. Demonstratable previous experience in senior accounts payable role. Computer literacy, including knowledge of Microsoft Office applications. In depth knowledge of end to end Purchase to Pay processes, with a track record of applying best practice to drive efficient and accuracy. Strong attention to detail and accuracy in data entry and record keeping. Excellent organisational skills with the ability to prioritise and manage time effectively. Experience in manufacturing, or process industry. Highly proficient in spoken and written English, with excellent communication skills. A team player with a professional conduct and problem solving skills and who has a proactive, 'can do' approach. As well as the ability to work independently. We offer a competitive salary, discretionary company bonus, 25 days holiday per year, Group Pension Plan with anemployer contribution of 4-7.5%, Employee Assistance Programme, Group Life Insurance, Savings and discounts foreveryday shopping.
Apr 16, 2026
Full time
Careers >Accounts Payable Manager - Borough Green Accounts Payable Manager Location: Borough Green, Kent Join H+H, a recognised leader in the construction industry! We're seeking an experienced Accounts Payable Manager to play a key role in strengthening our Accounts Payable function. You will lead and support the AP team across two sites, ensuring the efficient and accurate handling of delivery notes, invoices, payment runs, and supplier reconciliations. This position is full time, Monday to Friday 08:00am - 16:00pm. Key Responsibilities Manage daily operations of the accounts payable team at Borough Green and Pollington, ensuring balanced workloads. Line manage accounts payable staff, including coaching, goal setting, performance reviews, and development plans. Foster communication and collaboration within the team, cross-training to cover absences. Ensure timely recording of purchase orders, goods received notes, and invoices in Business Central, capturing all costs for month-end with correct coding and allocation. Manage end-to-end accounts payable processes, including cost recording, supplier payment runs, bank reconciliations and supplier account reconciliations. Maintain accurate financial records, adhering to company policies and regulatory requirements, and monitor compliance with internal controls. Act as the primary point of contact of escalation for accounts payable queries and issues. Build and maintain positive supplier relationships, resolving queries and disputes promptly. Calculate and process quarterly VAT returns and other statutory returns (Plastic packaging tax (PPT), fuel scale charges, annual HMRC voluntary disclosure). Support the wider finance team with month-end and year-end closing activities. Develop standardised best practice procedures for delivery note recording, workflow authorisation, and invoice processing across both sites. Prepare and analyse accounts payable reports, providing insights and recommendations to management. About You Possess a solid secondary education, including Maths and English and Higher education level qualifications, for example A Level, BTEC, AAT, etc. Demonstratable previous experience in senior accounts payable role. Computer literacy, including knowledge of Microsoft Office applications. In depth knowledge of end to end Purchase to Pay processes, with a track record of applying best practice to drive efficient and accuracy. Strong attention to detail and accuracy in data entry and record keeping. Excellent organisational skills with the ability to prioritise and manage time effectively. Experience in manufacturing, or process industry. Highly proficient in spoken and written English, with excellent communication skills. A team player with a professional conduct and problem solving skills and who has a proactive, 'can do' approach. As well as the ability to work independently. We offer a competitive salary, discretionary company bonus, 25 days holiday per year, Group Pension Plan with anemployer contribution of 4-7.5%, Employee Assistance Programme, Group Life Insurance, Savings and discounts foreveryday shopping.
Category Manager Contract: Fixed term (Maternity cover - up to 12 months) Start date: Immediate Hours: 36.25 per week Working pattern: Hybrid / Home-based The Opportunity We are supporting a well-established, values-driven national organisation to appoint an experienced Category Manager to join its central procurement function at an exciting point of transformation. This fixed-term role will play a key part in delivering a category-led procurement approach across a broad Operations and Corporate Services portfolio, ensuring robust governance, value for money and sustainable commercial outcomes. You will work closely with senior stakeholders across the organisation, helping to shape procurement strategies that directly support front-line delivery and organisational priorities. The role offers real scope to influence, innovate and embed best-practice commercial capability within a complex, mission-led environment. Key Responsibilities Lead the development and implementation of category strategies aligned to organisational objectives Deliver high-impact procurement activity across operations and corporate services Manage complex supplier relationships, contracts and performance frameworks Negotiate commercial agreements and oversee transitions to new contracts Identify and mitigate commercial, supplier and sourcing risks Use spend data, market intelligence and performance insight to drive continuous improvement Support and coach internal stakeholders to build commercial and procurement capability Skills & Experience Required Proven procurement and category management experience , ideally within corporate and/or operational services Strong track record of delivering compliant, value-driven procurement and contract management outcomes Experience working in complex, multi-stakeholder environments Confident stakeholder manager, able to influence and advise at all levels Strong commercial acumen with a data- and insight-led approach Ability to balance strategic thinking with hands-on delivery Experience in coaching and supporting non-procurement colleagues is highly desirable Reward & Benefits Competitive salary within a clearly defined pay framework Starting salary typically appointed between minimum and mid-point of the pay band 26 days annual leave (rising with service, pro rata for part-time) Option to purchase up to 5 additional days' leave Generous family-friendly policies Hybrid and flexible working arrangements Matched pension contributions (4% or 6%) with salary sacrifice options Life assurance (4x salary) Access to wellbeing support, learning & development, and employee benefits portal Cycle to work scheme, season ticket loans and retail discounts Equality & Inclusion The organisation is committed to creating an inclusive, supportive workplace where everyone can thrive. Applications are actively encouraged from candidates who are currently underrepresented, and reasonable adjustments will be made throughout the recruitment process. If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Apr 16, 2026
Full time
Category Manager Contract: Fixed term (Maternity cover - up to 12 months) Start date: Immediate Hours: 36.25 per week Working pattern: Hybrid / Home-based The Opportunity We are supporting a well-established, values-driven national organisation to appoint an experienced Category Manager to join its central procurement function at an exciting point of transformation. This fixed-term role will play a key part in delivering a category-led procurement approach across a broad Operations and Corporate Services portfolio, ensuring robust governance, value for money and sustainable commercial outcomes. You will work closely with senior stakeholders across the organisation, helping to shape procurement strategies that directly support front-line delivery and organisational priorities. The role offers real scope to influence, innovate and embed best-practice commercial capability within a complex, mission-led environment. Key Responsibilities Lead the development and implementation of category strategies aligned to organisational objectives Deliver high-impact procurement activity across operations and corporate services Manage complex supplier relationships, contracts and performance frameworks Negotiate commercial agreements and oversee transitions to new contracts Identify and mitigate commercial, supplier and sourcing risks Use spend data, market intelligence and performance insight to drive continuous improvement Support and coach internal stakeholders to build commercial and procurement capability Skills & Experience Required Proven procurement and category management experience , ideally within corporate and/or operational services Strong track record of delivering compliant, value-driven procurement and contract management outcomes Experience working in complex, multi-stakeholder environments Confident stakeholder manager, able to influence and advise at all levels Strong commercial acumen with a data- and insight-led approach Ability to balance strategic thinking with hands-on delivery Experience in coaching and supporting non-procurement colleagues is highly desirable Reward & Benefits Competitive salary within a clearly defined pay framework Starting salary typically appointed between minimum and mid-point of the pay band 26 days annual leave (rising with service, pro rata for part-time) Option to purchase up to 5 additional days' leave Generous family-friendly policies Hybrid and flexible working arrangements Matched pension contributions (4% or 6%) with salary sacrifice options Life assurance (4x salary) Access to wellbeing support, learning & development, and employee benefits portal Cycle to work scheme, season ticket loans and retail discounts Equality & Inclusion The organisation is committed to creating an inclusive, supportive workplace where everyone can thrive. Applications are actively encouraged from candidates who are currently underrepresented, and reasonable adjustments will be made throughout the recruitment process. If you are interested in finding out more, please contact Adam Norris at Reed or apply now.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: The Property & Investments Finance team plays a pivotal role in providing clear financial insight, analysis and guidance across the property portfolio and capital projects. This role is responsible for delivering accurate forecasting and budgeting, managing month end reporting and providing analysis that supports cost control and operational efficiency across 3 key areas - Capex, Facilities Management and Utilities. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform A typical day in this role includes: Business partner the Property Director and the wider Property leadership team, providing insightful analysis, challenge and clear commercial recommendationsOwn the financial performance of Capex, Facilities Management and Utilities, including month end processes, accurate reporting, robust controls and actionable insightEnsure compliance with all financial controls and accounting policies, including Balance Sheet reconciliationsLead on the Quarterly Forecasting and the Annual Budgeting process for your areas, coordinating inputs from across the business and producing high quality outputs for Board reviewPrepare and coordinate responses to Group Finance on monthly and quarterly submissionsLead and present regular CAPEX updates to the UK Investment Committee chaired by the CEO and Finance DirectorManage the day to day activities of one Finance Analyst direct report and support with their ongoing developmentBuild strong relationships with external Finance teams across our 3rd party providers and attend relevant supplier meetingsDevelop an understanding of all areas controlled by the Property function in order to support on adhoc analysis / help provide support to the wider Property & Investments Finance team where appropriateIdentify opportunities to improve reporting, processes and system use to deliver better insight efficiently.This job is a good fit for you if you;Can convert financial performance into compelling commercial narratives tailored for senior stakeholdersBring structure and clarity to complex, ambiguous financial problemsBuild strong, influential relationships at all organizational levels and enjoy being a trusted advisorEnjoy challenging assumptions, bring fresh thinking and drive continuous improvementAre proactive, self-directed and comfortable working at pace in a dynamic retail environmentCombine strong analytical capability with sound commercial judgementGenerates detailed customer focused initiatives, in line with the Finance Department strategy and supports with execution.Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline.Ensures the team priorities actions which delight the customer/team member Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenges the status quo to keep us ahead of the competition.Use data to inform and generate new ideas and make decisions to improve on futureplans. Key Responsibilities: Establishes strong relationships at all levels.Can manage tough/complex messages with all stakeholders.Role model collaboration to the team to exceed goals.Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenges the status quo to keep us ahead of the competition.Use data to inform and generate new ideas and make decisions to improve on futureplans. What youll need: 5+ years experience in a relevant finance roleStrong financial modelling skillsAdvanced Excel skills (essential)Working knowledge of Oracle (desirable)Experience managing or developing peopleExperience in multi-site or retail environments (preferred Technical Responsibilities: Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine workTech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputsTech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pe
Apr 16, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: The Property & Investments Finance team plays a pivotal role in providing clear financial insight, analysis and guidance across the property portfolio and capital projects. This role is responsible for delivering accurate forecasting and budgeting, managing month end reporting and providing analysis that supports cost control and operational efficiency across 3 key areas - Capex, Facilities Management and Utilities. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform A typical day in this role includes: Business partner the Property Director and the wider Property leadership team, providing insightful analysis, challenge and clear commercial recommendationsOwn the financial performance of Capex, Facilities Management and Utilities, including month end processes, accurate reporting, robust controls and actionable insightEnsure compliance with all financial controls and accounting policies, including Balance Sheet reconciliationsLead on the Quarterly Forecasting and the Annual Budgeting process for your areas, coordinating inputs from across the business and producing high quality outputs for Board reviewPrepare and coordinate responses to Group Finance on monthly and quarterly submissionsLead and present regular CAPEX updates to the UK Investment Committee chaired by the CEO and Finance DirectorManage the day to day activities of one Finance Analyst direct report and support with their ongoing developmentBuild strong relationships with external Finance teams across our 3rd party providers and attend relevant supplier meetingsDevelop an understanding of all areas controlled by the Property function in order to support on adhoc analysis / help provide support to the wider Property & Investments Finance team where appropriateIdentify opportunities to improve reporting, processes and system use to deliver better insight efficiently.This job is a good fit for you if you;Can convert financial performance into compelling commercial narratives tailored for senior stakeholdersBring structure and clarity to complex, ambiguous financial problemsBuild strong, influential relationships at all organizational levels and enjoy being a trusted advisorEnjoy challenging assumptions, bring fresh thinking and drive continuous improvementAre proactive, self-directed and comfortable working at pace in a dynamic retail environmentCombine strong analytical capability with sound commercial judgementGenerates detailed customer focused initiatives, in line with the Finance Department strategy and supports with execution.Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline.Ensures the team priorities actions which delight the customer/team member Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenges the status quo to keep us ahead of the competition.Use data to inform and generate new ideas and make decisions to improve on futureplans. Key Responsibilities: Establishes strong relationships at all levels.Can manage tough/complex messages with all stakeholders.Role model collaboration to the team to exceed goals.Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Proactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.Use data and insights to challenges the status quo to keep us ahead of the competition.Use data to inform and generate new ideas and make decisions to improve on futureplans. What youll need: 5+ years experience in a relevant finance roleStrong financial modelling skillsAdvanced Excel skills (essential)Working knowledge of Oracle (desirable)Experience managing or developing peopleExperience in multi-site or retail environments (preferred Technical Responsibilities: Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine workTech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputsTech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pe
SCUK Commercial Manager -Tesla Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are pleased to share that we are currently looking for a Commercial Manager - Tesla to join us on a permanent basis. Reporting to the Head of Business Development and Direct Sales, the purpose of this key senior management position is to lead the Tesla function with full accountability and responsibility for delivering its commercial objectives through establishing and maintaining a first-class relationship with Tesla and all relevant stakeholders. The role will shape the long-term strategy for the Tesla function and will manage and execute initiatives that provide short to medium term direction for the Tesla relationship. Acting as an integral part of the stakeholder SMT, this is a complex and demanding role. The stakeholder has high expectations of the job holder due to the level of complexities involved in supporting the achievement of their operational and performance objectives. This is a home-based role, but there will be regular attendance required to the Redhill office. Key Accountabilities will include: Strategic planning - Based on the organisation's overall business plan, develop and document a comprehensive and coherent sales development strategy for the Tesla business unit Operational planning - Based on the documented strategic plan and the annual sales budget for Tesla, develop an annual activity plan outlining timings and high-level deliverables for the business unit and gain approval for annual spend Budgetary control - Lead the delivery of the Tesla annual plan in line with prescribed budget, through ongoing review and monitoring of costs Stakeholder Management - Establish a sound working relationship with Tesla and with all relevant internal stakeholders including other members of the commercial management team, other SCUK business functions and with the organisation's Senior Management Team Business Development- In line with strategic and operational objectives and working in conjunction with other business functions as necessary, lead the Tesla sales function in delivering both the optimum level of business from existing sales channels as well as supporting the launch of new strategic business opportunities Sales intermediary oversight - As directed, ensure that appropriate oversight of all Tesla sales activity, (that primarily being Tesla GB), is maintained through ongoing, documented business reviews produced in the prescribed format that focusses on both commercial and customer outcome related metrics Remuneration and Incentives - Ensure all sales intermediary remuneration and incentives are in line with company policy and that pricing mandates for commission terms are adhered to Events and PR - In conjunction with SCUK's Marketing Team, agree Tesla's annual events calendar and leverage off the wider organisation's PR and events activity and suppliers Compliance - Ensure all activity conducted by the Tesla sales function is carried out in a compliant manner from a legal, regulatory and business perspective, with specific focus on ensuring sustainability and driving good customer outcomes Risk - Deal with or escalate identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Other - Carry out any other tasks from time to time as may reasonably be requested What we're looking for someone who has: Previous management experience that required leading business units at both strategic and operational levels Extensive experience within the area of Sales and Business Development within the motor related financial services sector Worked in an organisation where multiple stakeholder management was common and where exposure to external OEM partners was prevalent Experience in producing sound strategic and working documentation and presentations, including business case proposals, briefs and presentations A good understanding of the general market sector, can exhibit sound business acumen, has excellent interpersonal skills and is comfortable and confident when dealing with senior management An appreciation of legal, regulatory and compliance issues relating to sales and customer management within the financial services sector, and is familiar with the FAC's principles of business including the 'treating customer fairly' code of conduct (desirable - not essential) We have a range of benefits available which include: A competitive salary of £65,000 - £75,000 per annum (dependent on experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Company car Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The contracted hours for this role are 35 hours per week Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Apr 16, 2026
Full time
SCUK Commercial Manager -Tesla Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are pleased to share that we are currently looking for a Commercial Manager - Tesla to join us on a permanent basis. Reporting to the Head of Business Development and Direct Sales, the purpose of this key senior management position is to lead the Tesla function with full accountability and responsibility for delivering its commercial objectives through establishing and maintaining a first-class relationship with Tesla and all relevant stakeholders. The role will shape the long-term strategy for the Tesla function and will manage and execute initiatives that provide short to medium term direction for the Tesla relationship. Acting as an integral part of the stakeholder SMT, this is a complex and demanding role. The stakeholder has high expectations of the job holder due to the level of complexities involved in supporting the achievement of their operational and performance objectives. This is a home-based role, but there will be regular attendance required to the Redhill office. Key Accountabilities will include: Strategic planning - Based on the organisation's overall business plan, develop and document a comprehensive and coherent sales development strategy for the Tesla business unit Operational planning - Based on the documented strategic plan and the annual sales budget for Tesla, develop an annual activity plan outlining timings and high-level deliverables for the business unit and gain approval for annual spend Budgetary control - Lead the delivery of the Tesla annual plan in line with prescribed budget, through ongoing review and monitoring of costs Stakeholder Management - Establish a sound working relationship with Tesla and with all relevant internal stakeholders including other members of the commercial management team, other SCUK business functions and with the organisation's Senior Management Team Business Development- In line with strategic and operational objectives and working in conjunction with other business functions as necessary, lead the Tesla sales function in delivering both the optimum level of business from existing sales channels as well as supporting the launch of new strategic business opportunities Sales intermediary oversight - As directed, ensure that appropriate oversight of all Tesla sales activity, (that primarily being Tesla GB), is maintained through ongoing, documented business reviews produced in the prescribed format that focusses on both commercial and customer outcome related metrics Remuneration and Incentives - Ensure all sales intermediary remuneration and incentives are in line with company policy and that pricing mandates for commission terms are adhered to Events and PR - In conjunction with SCUK's Marketing Team, agree Tesla's annual events calendar and leverage off the wider organisation's PR and events activity and suppliers Compliance - Ensure all activity conducted by the Tesla sales function is carried out in a compliant manner from a legal, regulatory and business perspective, with specific focus on ensuring sustainability and driving good customer outcomes Risk - Deal with or escalate identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework Other - Carry out any other tasks from time to time as may reasonably be requested What we're looking for someone who has: Previous management experience that required leading business units at both strategic and operational levels Extensive experience within the area of Sales and Business Development within the motor related financial services sector Worked in an organisation where multiple stakeholder management was common and where exposure to external OEM partners was prevalent Experience in producing sound strategic and working documentation and presentations, including business case proposals, briefs and presentations A good understanding of the general market sector, can exhibit sound business acumen, has excellent interpersonal skills and is comfortable and confident when dealing with senior management An appreciation of legal, regulatory and compliance issues relating to sales and customer management within the financial services sector, and is familiar with the FAC's principles of business including the 'treating customer fairly' code of conduct (desirable - not essential) We have a range of benefits available which include: A competitive salary of £65,000 - £75,000 per annum (dependent on experience) 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Company car Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The contracted hours for this role are 35 hours per week Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities
Apr 16, 2026
Full time
CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities
Job title: Senior Project manager Location: Hampshire/Hybrid (3 days per week on site) Rate: £725 per day inside ir35 Contract: 6 months+ SC security clearance is required for this role We're working with a leading UK defence and national security technology organisation looking for a Senior Project Manager to take ownership of high-value, technically complex bids and programmes from early concept through to delivery. This is a pivotal role where you'll sit at the heart of pre-sales, bid leadership, and project execution, shaping winning solutions while ensuring delivery excellence. You'll be joining a highly respected organisation at the forefront of defence innovation, where you'll have real influence over winning work and delivering cutting-edge solutions that matter. Responsibilities Leading end-to-end bid activity, creating compelling, competitive proposals that directly address customer needs Managing delivery across cost, schedule, and quality-ensuring programmes are delivered on time and in full Driving collaboration across sales, technical, and delivery teams to build winning solutions Owning bid planning, resourcing, financials, and governance (including gated reviews) Building strong relationships with clients, suppliers, and partners Identifying and managing risks, issues, and opportunities across bids and projects Supporting business growth by spotting expansion opportunities within existing engagements Experience Required Proven experience leading complex bids and project delivery (hardware/software or systems-focused) Strong background in pre-sales / bid environments with a clear understanding of the full project lifecycle Experience delivering programmes up to £5m Excellent stakeholder management skills across technical and commercial teams Solid financial and commercial acumen, including forecasting and negotiation Experience working with the UK Ministry of Defence or within defence frameworks Ability to operate in a fast-paced, deadline-driven environment Desirable skillset APMP or PMP certification Experience in rapid prototyping / UOR environments Background in product development, consultancy, or R&D-led programmes Experience managing subcontractors and international partners If you are interested in this role, please feel free to submit your CV.
Apr 16, 2026
Full time
Job title: Senior Project manager Location: Hampshire/Hybrid (3 days per week on site) Rate: £725 per day inside ir35 Contract: 6 months+ SC security clearance is required for this role We're working with a leading UK defence and national security technology organisation looking for a Senior Project Manager to take ownership of high-value, technically complex bids and programmes from early concept through to delivery. This is a pivotal role where you'll sit at the heart of pre-sales, bid leadership, and project execution, shaping winning solutions while ensuring delivery excellence. You'll be joining a highly respected organisation at the forefront of defence innovation, where you'll have real influence over winning work and delivering cutting-edge solutions that matter. Responsibilities Leading end-to-end bid activity, creating compelling, competitive proposals that directly address customer needs Managing delivery across cost, schedule, and quality-ensuring programmes are delivered on time and in full Driving collaboration across sales, technical, and delivery teams to build winning solutions Owning bid planning, resourcing, financials, and governance (including gated reviews) Building strong relationships with clients, suppliers, and partners Identifying and managing risks, issues, and opportunities across bids and projects Supporting business growth by spotting expansion opportunities within existing engagements Experience Required Proven experience leading complex bids and project delivery (hardware/software or systems-focused) Strong background in pre-sales / bid environments with a clear understanding of the full project lifecycle Experience delivering programmes up to £5m Excellent stakeholder management skills across technical and commercial teams Solid financial and commercial acumen, including forecasting and negotiation Experience working with the UK Ministry of Defence or within defence frameworks Ability to operate in a fast-paced, deadline-driven environment Desirable skillset APMP or PMP certification Experience in rapid prototyping / UOR environments Background in product development, consultancy, or R&D-led programmes Experience managing subcontractors and international partners If you are interested in this role, please feel free to submit your CV.
Branch Manager Location: Oxfordshire Salary: Around £45,000 (negotiable and DOE) + Generous Bonus Employment Type: Full Time, Permanent position. About the Client Simon Acres Group LTD are representing a well established and successful Plumbing and Heating Merchant. This is an exciting opportunity to run your own branch, build your team and take on a fantastic new challenge. About the Role This role offers the successful candidate the opportunity to lead a successful branch. You'll play a key role in building the team, shaping the branch's culture, and driving its growth and success from day one. Key Responsibilities: Lead the success of the branch, ensuring all operational, staffing, and commercial elements are in place. Drive sales growth and profitability through effective customer relationship management and proactive business development. Oversee day-to-day branch operations, ensuring compliance with company policies, health & safety standards, and operational efficiency. Build strong relationships with suppliers, contractors, and local customers to establish the branch as a trusted partner in the area. Monitor financial performance, budgets, and stock control to maximise margins and maintain sustainable growth. Promote the company's values, culture, and commitment to quality in all aspects of branch activity. Requirements / Skills: Proven experience in a management role within a Plumbers merchant or Building merchant. Strong commercial acumen with a solid understanding of P&L management and budgeting. Demonstrable experience in stock management, purchasing, and maintaining effective supplier relationships. A track record of driving sales performance and achieving branch or regional targets within a wholesale or trade setting. Excellent leadership and people management skills, with the ability to build, motivate, and develop a new team. Strong customer focus with the ability to build long-term relationships with trade and retail clients. Good IT and systems literacy, with the ability to use internal systems and reporting tools effectively. Desirable: Knowledge of Plumbing and Heating products. What's on Offer: The company offers an attractive salary package and is prepared to go above market rate for the right candidate. A performance-based bonus scheme that rewards success and branch growth. The opportunity to take full ownership of a new branch and play a key role in its long-term success within a leading independent builders' merchant group. Backing from an experienced senior management team with the resources and reputation of a well-established business. A genuine chance to shape the branch, build your own team, and make a lasting impact from day one. How to Apply This position is being handled by Simon Acres Group LTD .
Apr 15, 2026
Full time
Branch Manager Location: Oxfordshire Salary: Around £45,000 (negotiable and DOE) + Generous Bonus Employment Type: Full Time, Permanent position. About the Client Simon Acres Group LTD are representing a well established and successful Plumbing and Heating Merchant. This is an exciting opportunity to run your own branch, build your team and take on a fantastic new challenge. About the Role This role offers the successful candidate the opportunity to lead a successful branch. You'll play a key role in building the team, shaping the branch's culture, and driving its growth and success from day one. Key Responsibilities: Lead the success of the branch, ensuring all operational, staffing, and commercial elements are in place. Drive sales growth and profitability through effective customer relationship management and proactive business development. Oversee day-to-day branch operations, ensuring compliance with company policies, health & safety standards, and operational efficiency. Build strong relationships with suppliers, contractors, and local customers to establish the branch as a trusted partner in the area. Monitor financial performance, budgets, and stock control to maximise margins and maintain sustainable growth. Promote the company's values, culture, and commitment to quality in all aspects of branch activity. Requirements / Skills: Proven experience in a management role within a Plumbers merchant or Building merchant. Strong commercial acumen with a solid understanding of P&L management and budgeting. Demonstrable experience in stock management, purchasing, and maintaining effective supplier relationships. A track record of driving sales performance and achieving branch or regional targets within a wholesale or trade setting. Excellent leadership and people management skills, with the ability to build, motivate, and develop a new team. Strong customer focus with the ability to build long-term relationships with trade and retail clients. Good IT and systems literacy, with the ability to use internal systems and reporting tools effectively. Desirable: Knowledge of Plumbing and Heating products. What's on Offer: The company offers an attractive salary package and is prepared to go above market rate for the right candidate. A performance-based bonus scheme that rewards success and branch growth. The opportunity to take full ownership of a new branch and play a key role in its long-term success within a leading independent builders' merchant group. Backing from an experienced senior management team with the resources and reputation of a well-established business. A genuine chance to shape the branch, build your own team, and make a lasting impact from day one. How to Apply This position is being handled by Simon Acres Group LTD .
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Apr 15, 2026
Full time
Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. This position will involve liaising directly with stakeholders and requires that you establish and manage expectations within the business. The role will require the post holder to manage and drive the ITService Delivery team to achieve a high standard of work in order to meet the expectations of the business. Your main responsibilities will be: Maintain a high performing IT Service Delivery function to include full management responsibilities of the IT Service Delivery Team. Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent IT to both the internal business and to all IT third party vendors and suppliers. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Liaise with Customers to establish the structure of service level agreements (SLAs). Ensures that operational methods, procedures and facilities are documented, maintained and reviewed regularly to maintain their effectiveness and efficiency. Creates, implements, reviews / analyses problem management processes and advises on any improvements that could be implemented, using any tools that may be available. Support projects and develop a strong understanding of projects impacting your service area and ensuring service impact is minimised and agreed. Drive internal and third party service review meetings covering performance, service improvements, quality and processes . Ensure that patching and anti-virus updates are carried out promptly and effectively in the desktop environment. Create and maintain regular and accurate management reporting on IT Service performance with the tools available. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage. Point of escalation - ensuring escalated issues from customers and colleagues are resolved effectively and in a timely manner. Governance - assisting in defining and implementing processes & standards and ensuring staff adhere to them. Supports budget related conversations on different levels. Innovate and encourage innovation within team members. Coach and mentor less experienced staff as required. Empower staff to take responsibility for their jobs and commitments. Foster a spirit of teamwork inclusion and unity amongst the teams. You'll need: Proven experience managing an IT service desk or technical support team in a fast-paced environment. Strong leadership skills with a track record of coaching, developing, and motivating high-performing teams. Solid understanding of IT infrastructure, systems, and support operations across desktop, network, and application environments. In-depth knowledge of IT service management principles; ITIL certification (Foundation or higher) preferred. Exceptional customer service focus, with the ability to drive a user-centric culture and improve service delivery. Experience managing incident, problem, and request workflows, with a strong grasp of SLAs and KPIs. Excellent communication and interpersonal skills, capable of engaging with technical teams, stakeholders, and senior leadership. Experience with enterprise-level IT systems and platforms such as Active Directory, Microsoft Endpoint Manager (Intune) or Entra ID. Strong analytical skills with the ability to produce reports, identify trends, and lead service improvement initiatives. Experience managing service desk tools and platforms (e.g., ServiceNow, BMC Remedy, FreshDesk) It would be great if you had: Experience supporting remote and hybrid working environments, including VPNs and virtual desktop infrastructure (VDI). Project management knowledge or certification (e.g., PRINCE2, PMP) to support service improvement and change initiatives. Understanding of cybersecurity best practices and experience contributing to IT security and compliance efforts. Familiarity with IT change management processes and tools. Experience with service automation tools, AI-powered support technologies, or workflow optimisation. Basic budgeting or cost management experience in an IT services context. About the location Southampton Central is conveniently situated near the city centre. It is a short walk to West Quay shopping centre, a hub for retailers and restaurants, and providesan excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will work an average of 37 hours per week across 5 days, typically office hours. Flexibility will be required and there may be an "on-call" commitment. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
