244 jobs found

Location: Inchinnan - Scotland Reports to: Project Manager Role Purpose: Responsible for the safe execution of concurrent projects for various Rolls-Royce sites. You will ensure that projects are delivered to meet Integral & Rolls-Royce s standards in regards to safety, quality and programme, whilst complying as a Principle Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You will be qualified in a related trade e.g. mechanical, electrical, civil engineering, building fabric, roofing etc. What you will be doing Provide Health and safety leadership to your site delivery team, promote behavioural safety improvements and carry out regular site manager safety audits reporting findings to the management / safety team. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the project. Delivering projects to programme as set by the senior management team. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Promote, develop and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at site level. Support where required the mandatory reporting of KPI's, Good Catches/Near Misses (GC/NM), accidents and incidents are carried out as per Integral and Rolls-Royce procedures. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Carry out regular toolbox talks, daily activity briefings with Rolls-Royce & sub-contractors. Maintain accurate records of works done and expenditure reporting this information to the project manager where applicable. Liaise with the project manager to order general materials as required to complete the project. Co-ordinate all activities on site, issue permits in compliance with CDM and CSO6 Liaise with the Rolls-Royce Project Manager to ensure that the works are delivered in accordance with the workbook. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards and are completed snag and defect free. To lead your team to deliver the company s management expectations successfully across all key areas of the project, managing and supporting the individuals and team that are under your control to meet and exceed business performance targets. What we will need from you Proven and demonstrable experience in the role of a supervisor/ site manager (essential). Experience of external construction work bias including groundworks, steel frame buildings, cladding & drainage installation experience. Experience of working in occupied buildings/campuses (highly desirable). Experience of managing health and safety procedures along with knowledge of H&S standards/regulations (essential). Ability to develop a good understanding of the customers business requirements (essential). City & Guilds /NVQ (or equivalent) construction related qualification (essential). SSSTS/SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level of organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). Adept at working in a team and providing leadership/support to fellow team members (essential). Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at JLL Benefits Package Competitive & negotiable salary depending on experience + range of company benefits including pension. About JLL If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management!

Technical Manager - Electrical Manchester Permanent Competitive Salary + Car/Car Allowance + Flexible Benefits Summary NG Bailey have a fantastic opportunity for a Technical Manager to join our team ideally based in our office in Salford, Manchester. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to completion and client handover. This would be a great opportunity for an experienced Design Manager, Technical Manager, Project Manager or similar with a strong electrical background to join us working on prestigious projects within the region.We do offer flexibility of hybrid working with 3 days in the office. There would be a travel requirement within the region of work and on occasional basis across the UK. Some of the key deliverables in this role will include: Lead the technical engineering management on internally and externally designed projects to successfully achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities and risk mitigation. Provide technical advice and assistance to other areas of the business and support business development from a technical solution perspective. Conduct regular independent design/technical reviews of both internal and external designs in accordance with the NG Bailey technical review process, ensuring that both internal and external designs are technically correct and represent best value and comply with all legal and contracted requirements. Prepare monthly project reports for Senior Stakeholders highlighting progress, risks, opportunities, and resource issues. Advise on commercial progress against plan, any variances from plan and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix of the Engagement of Consultant Pack, ensuring that scope gaps are mitigated. Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the design team and actively seek out new opportunities. Communicate proactively with project stakeholders to improve our collaboration with operational teams. Assist the Regional Design & Engineering Manager in the production of technical management fees for internally and externally designed projects. Ensure the accuracy and integrity of technical management costs, values and programme forecasts; seeking opportunities to suggest actions which mitigate risk and maximise profitability. What we're looking for: As mentioned above we are looking for an individual with a strong electrical background from a Project Manager or Design background. If you have the following, we would like to hear from you: Good understanding of Design and Build and traditional construction contracts A degree In Electrical, Building Services or other relevant discipline Extensive experience in Mechanical / MEP design and Technical Management Benefits : We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

The Company We are working with a leading Agricultural Contract Research Organisation, providing a wide range of field-based research, regulatory, environmental and market support services to global customers across agrochemicals, biostimulants, biocontrol and seeds. With a strong reputation for high-quality trial delivery, they support the full journey from research through to registration. What You Will Be Doing As a Crop Trials Officer, you will play a key role in delivering a busy UK field trials programme. Working closely with the Field Testing Manager and wider field team, you will take ownership of multiple trials each season, ensuring they are planned, executed and reported to the highest standards. Key responsibilities will include: Planning and independently managing an assigned programme of field trials Delivering 30-50 trials per year, primarily bio-efficacy studies (with future progression into GLP residue work) Conducting hands-on field activities such as site identification, plot marking, product application, drilling, assessments, sampling and harvesting Liaising with growers, farmers, site managers and suppliers to ensure smooth trial delivery Capturing, summarising and interpreting trial data using industry tools and company databases Supporting the wider team to ensure successful delivery of the full UK trials portfolio Developing specialist technical expertise and providing guidance/training to colleagues Supervising and motivating seasonal or temporary staff when required Hosting customer visits and helping to build strong client relationships This is an excellent opportunity for someone looking to grow into a Principal Field Investigator role within the next two years. What You Need To be successful in this role, you will ideally have: A degree (BSc or equivalent) in Agriculture, Biological Science or a related discipline 2-3 years' experience in field trials, ideally managing trials independently Knowledge of GEP/EPPO guidelines and an interest in developing GLP expertise PA1 and PA6 pesticide application qualifications (PA2/PA11 desirable, training available) Strong written and verbal communication skills Good IT skills, with ARM software experience beneficial Excellent time management, problem-solving and organisational ability Willingness to work outdoors in varying weather conditions A full UK driving licence and legal right to work in the UK, with regular travel to trial sites What Is In It For You This role offers a strong package and long-term development opportunities, including: 25 days annual leave plus bank holidays 22 days fully paid sickness leave per year Private medical insurance available after successful probation Flexible working patterns aligned with seasonal trial demands Company vehicle provided for field work Career development into senior trial leadership roles Potential opportunities for international placements during winter periods How to Apply If you are an experienced Crop Trials Officer looking for your next opportunity within agricultural research, I would love to hear from you. Rachel Richardson - / Or connect with me on LinkedIn No need for a polished CV, just send over what you have and we can take it from there.

Digital Marketing Officer Location: Chiswick, Office Based, full time hours Excellent salary and benefits package A fantastic opportunity has arisen to work with an organisation that undertake life-saving and life-changing work to individuals that are being given a second chance at life. This role is to raise awareness of their work through digitalising their processes within Marketing and raising awareness through email campaigns, social media, website management and all digital engagement Key daily responsibilities include: Collaborate with the Marketing & Communications team as well as other internal and external stakeholders to promote the UK digital marketing strategy (website, social media, email, paid campaigns, SEO/SEM). Updating the website regularly with relevant content through the CMS Kentico. Monitor and report on digital marketing performance (website, social media, mailings, ads and PPC campaigns) using tools like Facebook Business Manager, Google Analytics or Piwik Pro, and provide monthly updates on campaign content. Develop and execute newsletter and mailing plans, including regular mailings via Mailingwork, data handling, performance analysis, and stakeholder engagement. Stay informed on digital marketing trends and share relevant insights with the team. Capture and prioritise website requirements across departments and collaborate with the international website team. Collaborate with the data warehouse system to provide the Marketing & Communications team with comprehensive marketing KPIs and performance insights Develop and deliver KPI reports, presenting findings to both the Marketing & Communications team and the Senior Leadership Team Extract and manage data for email campaigns in full compliance with current data protection regulations Collaborate with IT, CRM, and external partners to ensure data integrity, seamless integration, and alignment with organisational goals Champion a culture of measurement and continuous improvement within the Marketing & Communications team Attend regular appraisals with the Head of Marketing and Communications Participate in training, meetings, and team events Experience/knowledge/education Qualified to degree level (ideally digital marketing/marketing adjacent) and at least two years of experience in digital marketing including demonstrable track record of meeting and exceeding challenging targets. Strong communication skills both verbal and written Experience in working with a CRM system (preferably Kentico) with basic HTML/Coding skills. Knowledge of Salesforce and Mailingwork is an advantage. Highly experienced in the use of social media for professional use, e.g. Twitter, Facebook, YouTube and social media management tools. Solid analytical skills, including Piwik Pro or Google Analytics. Highly numerate with good data analysis/ insight skills and experience preparing reports, enabling the capability to build understanding of user behaviour. Demonstrable previous success with SEO/PPC and setting up /developing Google Adwords. Ability to work well under pressure, prioritising and managing workloads and projects independently and work on own initiative to deadlines. Able to juggle hands on delivery and reviewing work of others. Experience of working with external suppliers to maximise impact Skills and abilities Propensity to learn new applications quickly and to a high level of competence Experience of managing external partners and agencies to deliver agreed objectives on time and on budget. A proactive, flexible and friendly manner with an ability to build strong, mutually respectful relationships with internal colleagues and external partners, as well as good team-working skills. Charity experience highly desirable. Experience of working for an international organisation across multiple countries would be an advantage. Willingness to travel on occasion nationally and internationally.

Job Title: Senior Product Officer Directorate: Engagement and Fundraising Department : Public Engagement Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable Contract type: Permanent Location: Hybrid worker at London Office or remote worker based in the UK Date: January 2026 Context and Background The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters. The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team. Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office. Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week Job purpose To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard To support and lead meetings attended by a variety of internal and external stakeholders To draft informative papers, business cases and strategy documents which support and articulate product objectives To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which Key relationships - Internal Reports to and supports the Fundraising Manager (Products), deputising where necessary Works closely with the other Senior Products Officers across the Legacies and Products team A member of staff in the Public Engagemen t department Works with the other stakeholders to gain insights which inform and support fundraising activity Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships Key relationships - External Works with the NSPCC s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns Main duties and responsibilities Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success To support in the management of the Products team s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC To undertake specific fundraising projects and activities as necessary or as required to support the department s fundraising objectives, in line with the IS department s annual business plan and budget To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice. Responsibilities for all Staff within the Engagement and Fundraising directorate To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC s development of fundraising activities. To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health & Safety policy and procedures. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. A commitment to safeguard and promote the welfare of children and young people Person specification Skills and Abilities Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally where necessary, successfully negotiating to achieve desired outcomes. Be able to work both individually, with the Fundraising Manager and as part of the team working in both leading and supporting roles as necessary Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly . Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects. Personal characteristics A personal commitment to the fight for every childhood A commitment to high standards of service delivery and customer care A commitment to apply NSPCC s values and behaviours to all aspects of work. . click apply for full job details

Senior Project Manager (3 months temporary PAYE) Do you have a strong track record of delivering complex projects end to end in a structured, governance led environment (ideally within a professional body or education sector)? Are you confident working with senior stakeholders, managing priorities across multiple projects and influencing at all levels? Do you enjoy bringing clarity, structure and momentum to projects while supporting others to succeed? If so, this could be an excellent temporary opportunity for you. Key facts: Assignment length: 3 months, with the possibility of becoming a fixed-term contract Gross Pay rate range (PAYE) : £25.17 to £28.35 per hour + rolled up holiday pay Location: Hybrid working - London - 2 days office, 3 days home Hours : Monday to Friday, 35 hours per week, 0900 - 1700 Overview: We are seeking an experienced Senior Project Manager to lead and deliver a diverse portfolio of organisational projects during a period of maternity cover. This is a key role within a central Project Management Office (PMO), with responsibility for overseeing a significant proportion of the project portfolio and ensuring projects are delivered on time, within scope and to a high standard. You will work closely with senior leaders and stakeholders across the organisation, providing expert project management support from initiation through to delivery and handover. You will also line manage a Project Support Administrator and contribute to the effective running of the wider PMO. Responsibilities include: Lead and manage a substantial portfolio of projects, ensuring delivery in line with agreed objectives, timelines and governance requirements Provide end to end project management, from business case development and planning through to implementation and closure Work collaboratively with senior leadership and departmental heads to ensure projects align with organisational strategy and priorities Line manage a Project Support Administrator, ensuring resources are allocated effectively across projects Prepare, maintain and report on project documentation, including project plans, risk and issue logs, budgets and progress reports Track project performance, benefits and key performance indicators, escalating risks and issues where appropriate Chair and coordinate cross organisation project and steering group meetings, including engagement with external suppliers and contractors when required Manage project budgets, process invoices and expenses, and produce regular financial reconciliation reports Build and maintain strong relationships with internal and external stakeholders, acting as a trusted point of contact Support effective communication and change management activity related to projects Contribute to the development of project tools, templates and training materials Provide cover and support for senior project leadership during periods of leave, as required About you You will be a confident and organised project manager with a proven ability to deliver complex projects in a structured environment. You are comfortable working with senior stakeholders, managing competing priorities and maintaining high standards of accuracy and governance. Essential experience and skills Strong knowledge of project management principles, methodologies and documentation Proven track record of successfully delivering projects in a complex or professional environment Excellent organisational skills with strong attention to detail Experience of organising and supporting project meetings, including minute taking Ability to analyse complex information and communicate it clearly Excellent interpersonal and communication skills Strong IT skills, including Microsoft Office and online systems Ability to work independently, use initiative and collaborate effectively as part of a team Experience of user acceptance testing or similar assurance activity Desirable A recognised project management qualification (e.g. PRINCE2 or equivalent) Experience working in a professional body or the education sector Our client Our client is a prominent professional body, dedicated to advancing the health care field. It plays a crucial role in supporting medical/health professionals, providing resources, education, and guidance to enhance the quality of health care. Recognized for its commitment to excellence, our client serves as s a key hub for medical professionals, fostering collaboration, research, and the continuous improvement of health services. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: For more information on contract positions with us see FJWilson Talent Services is acting as Employment Business in relation to this PAYE temporary role. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the assignment advertised.

Estimating Manager Location: Northeast London Salary: £100,000+ (plus package) Sector: Public Sector Construction New Build & Refurbishment Employment Type: Full-time, permanent Lead a high-performing estimating team within a respected, growing contractor. We re representing a well-established and reputable construction business delivering a wide range of public sector projects, from modern new-build developments to complex refurbishments. With project values ranging from £100k to £10m, the business is experiencing sustained growth and is now seeking an accomplished Estimating Manager to lead their estimating function and shape future success. The Opportunity This senior leadership role oversees a team of six estimators, guiding the production of accurate, competitive, and clearly presented tenders. Working across single-stage and two-stage tendering on JCT-based contracts, you ll ensure the business continues to build strong client relationships and secure high-quality work. Your commercial judgement, technical expertise, and ability to develop others will be central to driving continued business growth. Key Responsibilities Tendering & Cost Management Lead and mentor a team of 6 estimators, driving quality, consistency and development. Manage pricing for both new build and refurbishment schemes across the public sector. Analyse tender documentation, identifying commercial risks and opportunities. Produce accurate take-offs, Bills of Quantities and rate build-ups. Direct subcontract and supplier enquiry processes, ensuring robust comparisons. Undertake site visits, capturing all relevant data to inform pricing. Prepare prelims, construction sequences and project allowances with operational colleagues. Ensure clear, accurate and competitive pricing for projects from £100k to £10m. Reviews & Meetings Lead tender adjudication reviews with senior stakeholders. Finalise pricing and ensure high-quality submissions to strict deadlines. Attend and present at pre-tender and client meetings, providing cost insights. Support value engineering discussions where required. Collaboration & Handover Oversee a smooth handover from pre-construction to contracts teams. Work closely with internal departments to support delivery strategy. Mentor junior team members and help support future talent within the business. You Will Bring Proven estimating experience within the construction sector. Strong background in public sector tendering. Robust understanding of JCT contracts and single/2-stage tendering. Ability to lead, manage and develop a team. Clear communication skills and confidence in presenting cost information. A detail-focused, commercially astute mindset. Why Apply? Lead a talented, established team with autonomy and support. Influence project wins across a diverse public sector portfolio. Join a respected, growing business with long-term stability. Attractive salary of £100k+ plus package.

Why loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting edge innovation. Join our fast growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you'll have: Working as part of the Customer Operations team and reporting into the Head of Customer Service you will play a pivotal role in leading one of our some of our key teams within our customer journey - the On Holiday Support and complaint teams. You will be working hand in hand with our outsourced partner & internal teams, to lead, motivate and drive high performance from the team of agents, who deal with our customers and supply partners. As your team is based in the UK & South Africa, it is essential that you are comfortable working cross culturally with people and enjoy problem solving and putting yourself in the shoes of the customer. You will be customer obsessed, always looking at ways to remove points of friction along the customer journey to deliver a superior experience. You will have strong stakeholder management skills enabling you to build excellent relationships with other key departments within loveholidays such as Customer Strategy, Supply, Commercial, Legal, PR & Brand but also with Tech and Holiday Product to help us close the feedback loop to ensure that when the problem is ours, we fix it to ensure it doesn't happen again. You will also be responsible for driving continual improvements with our supply partners so as to drive a superior customer and agent customer experience. You will play a key role in helping deliver our departmental and company objectives and key results whilst delivering strong operational results in terms of CSAT and SLA performance. The role is a hybrid role based in Hammersmith, London two days a week but will require extensive liaison with our offshore team in South Africa, including overseas travel to the destination. Additional Info: This role is a 12 month maternity cover. Your day-to-day: Responsible for overseeing the On Holiday Support and Complaints Team, providing clear strategic guidance to the outsourced & inhouse teams, as to drive a strong operational performance to ensure all internal KPIs are met You will be responsible for CEO complaints that are sent into our Exec teams, resolving with pace and understanding, then feeding back in the relevant team, the root cause of these customer journeys. You will be responsible for the accessibility, medical & personal injury queries that come into the team, ensuring that all queries are dealt with efficiently and the correct levels of attention they deserve. Reporting and analysis of daily/weekly/monthly performance highlighting areas for improvement and taking ownership for driving these through Ensuring that all processes and procedures are up to date and appropriately controlled, monitored and documented. Highlight areas of concern and interact with other departments to encourage best practice and resolution of issues Be the face of/go to person for your areas of responsibility across the business, being on point to answer all related queries and provide regular updates on the team's progress Challenge internal and external processes and support/implement the changes required to better support our customers Playing an active role in the CX management team, working closely with other department managers to highlight any issues that may be having an impact on other teams, ie Pre Travel Customer Service and work out how to resolve any associated issues You will be responsible for representing your departments with our suppliers in their monthly business reviews, holding each one to account on their actions for your respective areas. Support and deputise for the Head of Customer Service in meetings with other teams across the business as well as the strategic development of your teams. Your skillset: Background in Back Office & Front Office Contact Centre Management essential Experience working with and delivering through offshore contact centre providers A motivated self starter who is able to work in a fast paced environment, multitask and drive delivery through others Data driven - comfortable analysing, understanding and acting upon data in order to maximise team productivity and deliver excellent results for our customers as well as identifying and solving root causes of issues to improve the customer experience An in depth understanding of operational processes and best practices and proven experience in optimising workflows and streamlining operations to improve productivity and reduce costs Outstanding and demonstrable Customer Service skills with excellent communication and time management skills with the ability to prioritise tasks and resources effectively Highly empathetic, sensitive and focused on delivering high quality customer resolutions Strong decision making skills, especially in high pressure situations and an ability to indirectly lead a team effectively providing direction, motivation and support Ability to leverage technology to automate processes, gather data insights, and improve operational efficiency Ability to effectively communicate with stakeholders at all levels of the organisation and experienced in preparing and delivering presentations to senior management and key stakeholders Excellent relationship & stakeholder management skills with demonstrable experience in fostering a culture of collaboration and teamwork Ability to undertake international travel when required (at present this is approx 3 4 times a year) Desirable (optional): Knowledge and understanding of the travel sector highly advantageous Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: Screening interview with Talent Acquisition team - 30 mins Interview with Hiring Manager and Team member - 45/60 mins Final interview with Hiring Manager & CX Director - 60 mins

The Shiel Buses Management team would like to meet its next Engineering Manager, Fort William. Shiel Buses is a customer centric, family valued business that operates in the picturesque West Highlands of Scotland. Shiel Buses' modern fleet covers a mixture of Local service, Citylink, and Private Hires operations demonstrating that it truly encapsulates the transport industry. Whilst you might have experience of the position and be ready made for this role but we would also welcome those looking to make this their next career step. As a minimum we would expect you to be a time served engineer with either a PCV or HGV background and have supervisory experience. We inspect, repair, service and prepare our fleet for MOT in a recently constructed, purpose-built facility that we are hugely proud of. We would like to see the new manager lead our onsite team and focus on continuous improvement to deliver the highest levels of standards and performance of our quality, modern fleet. Performing in this key Shiel Buses management position, you have full responsibility for the engineering department covering budget control, people management, health and safety compliance as well as managing maintenance of our fleet in line with DVSA standards and guidelines. In short, the successful candidate will, Lead, liaise, and motivate an engaged and committed workforce and serve as a key member of the Shiel Buses Senior Leadership team. Effectively manage the engineering function ensuring department activity is completed on time through efficient practices, in a cost effectively manner whilst maintaining a safe and cordial working environment. If you think it could be you Applications and any questions are to be submitted for the attention of Sam Thomson to . Below is the Job Description In this role the post holder: POSITION SUMMARY A key member of the leadership team and responsible for the day-to-day management of Engineering function acting as first point of contact for all engineering queries, including vehicle allocation management queries relating to fleet. Actively works alongside and consults with the rest of the management team to ensure business success. Owner of a set of KPIs and processes that are to be delivered to the highest standard with application of developed plans and actions to ensure continuous improvements are continually strived for. Level & Type of Knowledge, Experience & Skills Required: ü Point of contact - Owner of engineering functions including its performance and delivery. Responsible for all engineering staff whilst on duty and serves as first point of contact for the company. ü Accuracy - Ensures that all work allocated represents the most efficient and cost-effective way of working. Ensure that all vehicle records and maintenance programs are accurately maintained and compliant with regulatory standards. ü Forward planning- plan and organise MOTs, inspections, other planned maintenance (Loler, vehicle calibrations), and on the day manpower allocation. ü Sickness, Absence and Holidays Management - Responsible for engineering rostering in line with requirements including management of holiday allocation, attendance recording and management, covering of work. ü Reporting - Ensure timely and accurate reporting of required reports and metrics. ü Management of engineering related issues including Lost Mileage, Incidents, daily logs, repeat defects focused on continuous improvements and improving upon ongoing trends. ü Stock management- monitor and control parts supply ensuring sufficient resources are available to allow the department to function properly. ü Audits - Spot checks of defect card process and inspection and repair quality checks. ü Diagnostics-Investigate trends and patterns with an ability to put actions plans in redress when needed. ü Staff Development- Identify training needs across the engineering team and coordinate development initiatives focussed on high performance and continuous improvement. ü Formal procedures - Undertake first line interviews under the respective company procedures and authority includes sanctions up to and including dismissals. ü External Communications - Liaise with external stakeholders such as local authorities, the police, and schools over such matters as roadworks, tree cutting and emergency closures. ü Site Inspections - undertake site inspections checks over agreed time periods and feedback into the Safety ü Main point of contact for engineering matters with external stakeholders, regulatory bodies, and suppliers. ü Team Working - Work closely with Manager - Service Delivery to ensure correct allocation of buses for service and inspections. ü Wheel torque drives - Liaise with operations to ensure driver for ü Cleaning and fuelling of vehicles - ensure equipment and resources are in full working order. ü Actively promote and adhere to Health & Safety policies including proactive use of risk assessments and act as the responsible person for site safety. ü Incident support - Deputising as Incident Officer for emergencies and incidents. ü IT literate with experience using fleet or workshop management systems. ü Prepare and present regular performance reports to senior management Personal requirements ü Confidentiality- You will be interacting with business sensitive information throughout the day. It is a requirement to ensure that this is kept private. ü Significant experience in engineering management within the PCV/HGV or related transport sector. ü Proven leadership and supervisory skills, with the ability to motivate and develop teams. ü A hand on, can do attitude to work. ü Man management skills with an ability to engage and motivate workforce. ü Strong organisational and problem-solving abilities. ü In-depth knowledge of vehicle maintenance, compliance, and safety standards. ü As a minimum you must have a current driving licence and no more than 6 points on your licence. A PCV licence is desirable. ü Ability to work independently or as part of a team. ü Experience line management responsibilities including discipline, grievance procedures, etc. ü Pleasant approachable personality with a can-do attitude. ü Able to develop effective relationships with those above and below you in the management structure. ü Highly organised, and capable of working in a structured way. ü Flexibility and reliability are important for the role. ü An ability to be thorough and pay attention to detail to complete tasks to a high standard. ü Able to display patience and the ability to remain calm in stressful situations. ü Awareness of transport ü transport methods, costs, and benefits. ü Has the confidence to make suggestions on ways to improve current performance levels and improve the business. Limits of Authority ü Not to commit to expenditure outside agreed procedures. ü Not to speak to the press or public media without prior agreement of senior management (normally the Managing Director.) The above duties and responsibilities must be carried out in compliance with all policies currently in force at Shiel Buses Limited. Job Types: Full-time, Permanent Pay: £51,500.00-£58,000.00 per year Benefits: Company car Company pension Free or subsidised travel Free parking Store discount Application question(s): Do you have at least 5 years experience of working in the PCV/HGV or related transport sector Do you have proven leadership and supervisory experience? Work authorisation: United Kingdom (required) Work Location: In person

A leading energy company is seeking a Senior Category Manager in Glasgow to shape category strategies across finance, metering, and insurance. You will lead cross-functional collaboration, manage supplier relationships, and ensure compliance with procurement legislation. The ideal candidate has extensive procurement experience, is data-savvy, and can influence stakeholders effectively. The role offers a competitive salary, flexible benefits like healthcare discounts, and a commitment to inclusivity. Join us in transforming the energy sector for a sustainable future.

Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager's revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients' business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you'll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of 'A' level or equivalent, ideally with a Bachelor's degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.

Base Location: Glasgow, Perth, Reading or Havant Salary: £58,100- £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available About the role As Senior Category Manager - Finance & Customer Services, you'll play a pivotal role in shaping category strategies that balance commercial rigour with long-term sustainability. You'll lead category management approaches across key portfolios, ensuring compliance, resilience, and value for money - while reducing risk and optimising total cost of ownership. You'll work across diverse categories including finance, metering, banking, and insurance, creating clear Category Management Plans and sourcing strategies that reflect real business needs. Through strong stakeholder relationships and thoughtful supplier engagement, you'll help deliver outcomes that support both operational excellence and stakeholder experience. You will Build strong, trusted relationships by working in close partnership with internal teams, suppliers, and external collaborators to co-create successful and resilient category strategies. Enable cross-functional collaboration by bringing people together, encouraging open dialogue, and fostering positive engagement between departments and the category team. Guide stakeholders with confidence and care through consultative processes that reflect genuine service needs and support sustainable, long-term outcomes. Champion operational excellence by ensuring sourcing and procurement activities are clear, consistent, and aligned with agreed supplier lists and buying channels. Support supplier success and sustainability by nurturing supplier relationships, monitoring performance, and strengthening reliability across the supply chain. You have Extensive hands on procurement experience, with a strong track record of delivering detailed category management activity in comparable sectors. Proven capability managing complex and challenging categories, with CIPS qualification preferred, but not essential. Strong commercial and legal insight, including a solid understanding of UK and EU procurement legislation and statutory compliance. Collaborative leadership skills, with the ability to influence, inspire, and bring cross functional teams and suppliers together. Confidence using data and systems such as Oracle and Jaggaer to inform decisions, improve outcomes, and strengthen supply chains. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our Procurement & Commercial teams help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.