Digital Marketing Officer Location: Chiswick, Office Based, full time hours Excellent salary and benefits package A fantastic opportunity has arisen to work with an organisation that undertake life-saving and life-changing work to individuals that are being given a second chance at life. This role is to raise awareness of their work through digitalising their processes within Marketing and raising awareness through email campaigns, social media, website management and all digital engagement Key daily responsibilities include: Collaborate with the Marketing & Communications team as well as other internal and external stakeholders to promote the UK digital marketing strategy (website, social media, email, paid campaigns, SEO/SEM). Updating the website regularly with relevant content through the CMS Kentico. Monitor and report on digital marketing performance (website, social media, mailings, ads and PPC campaigns) using tools like Facebook Business Manager, Google Analytics or Piwik Pro, and provide monthly updates on campaign content. Develop and execute newsletter and mailing plans, including regular mailings via Mailingwork, data handling, performance analysis, and stakeholder engagement. Stay informed on digital marketing trends and share relevant insights with the team. Capture and prioritise website requirements across departments and collaborate with the international website team. Collaborate with the data warehouse system to provide the Marketing & Communications team with comprehensive marketing KPIs and performance insights Develop and deliver KPI reports, presenting findings to both the Marketing & Communications team and the Senior Leadership Team Extract and manage data for email campaigns in full compliance with current data protection regulations Collaborate with IT, CRM, and external partners to ensure data integrity, seamless integration, and alignment with organisational goals Champion a culture of measurement and continuous improvement within the Marketing & Communications team Attend regular appraisals with the Head of Marketing and Communications Participate in training, meetings, and team events Experience/knowledge/education Qualified to degree level (ideally digital marketing/marketing adjacent) and at least two years of experience in digital marketing including demonstrable track record of meeting and exceeding challenging targets. Strong communication skills both verbal and written Experience in working with a CRM system (preferably Kentico) with basic HTML/Coding skills. Knowledge of Salesforce and Mailingwork is an advantage. Highly experienced in the use of social media for professional use, e.g. Twitter, Facebook, YouTube and social media management tools. Solid analytical skills, including Piwik Pro or Google Analytics. Highly numerate with good data analysis/ insight skills and experience preparing reports, enabling the capability to build understanding of user behaviour. Demonstrable previous success with SEO/PPC and setting up /developing Google Adwords. Ability to work well under pressure, prioritising and managing workloads and projects independently and work on own initiative to deadlines. Able to juggle hands on delivery and reviewing work of others. Experience of working with external suppliers to maximise impact Skills and abilities Propensity to learn new applications quickly and to a high level of competence Experience of managing external partners and agencies to deliver agreed objectives on time and on budget. A proactive, flexible and friendly manner with an ability to build strong, mutually respectful relationships with internal colleagues and external partners, as well as good team-working skills. Charity experience highly desirable. Experience of working for an international organisation across multiple countries would be an advantage. Willingness to travel on occasion nationally and internationally.
Jan 29, 2026
Full time
Digital Marketing Officer Location: Chiswick, Office Based, full time hours Excellent salary and benefits package A fantastic opportunity has arisen to work with an organisation that undertake life-saving and life-changing work to individuals that are being given a second chance at life. This role is to raise awareness of their work through digitalising their processes within Marketing and raising awareness through email campaigns, social media, website management and all digital engagement Key daily responsibilities include: Collaborate with the Marketing & Communications team as well as other internal and external stakeholders to promote the UK digital marketing strategy (website, social media, email, paid campaigns, SEO/SEM). Updating the website regularly with relevant content through the CMS Kentico. Monitor and report on digital marketing performance (website, social media, mailings, ads and PPC campaigns) using tools like Facebook Business Manager, Google Analytics or Piwik Pro, and provide monthly updates on campaign content. Develop and execute newsletter and mailing plans, including regular mailings via Mailingwork, data handling, performance analysis, and stakeholder engagement. Stay informed on digital marketing trends and share relevant insights with the team. Capture and prioritise website requirements across departments and collaborate with the international website team. Collaborate with the data warehouse system to provide the Marketing & Communications team with comprehensive marketing KPIs and performance insights Develop and deliver KPI reports, presenting findings to both the Marketing & Communications team and the Senior Leadership Team Extract and manage data for email campaigns in full compliance with current data protection regulations Collaborate with IT, CRM, and external partners to ensure data integrity, seamless integration, and alignment with organisational goals Champion a culture of measurement and continuous improvement within the Marketing & Communications team Attend regular appraisals with the Head of Marketing and Communications Participate in training, meetings, and team events Experience/knowledge/education Qualified to degree level (ideally digital marketing/marketing adjacent) and at least two years of experience in digital marketing including demonstrable track record of meeting and exceeding challenging targets. Strong communication skills both verbal and written Experience in working with a CRM system (preferably Kentico) with basic HTML/Coding skills. Knowledge of Salesforce and Mailingwork is an advantage. Highly experienced in the use of social media for professional use, e.g. Twitter, Facebook, YouTube and social media management tools. Solid analytical skills, including Piwik Pro or Google Analytics. Highly numerate with good data analysis/ insight skills and experience preparing reports, enabling the capability to build understanding of user behaviour. Demonstrable previous success with SEO/PPC and setting up /developing Google Adwords. Ability to work well under pressure, prioritising and managing workloads and projects independently and work on own initiative to deadlines. Able to juggle hands on delivery and reviewing work of others. Experience of working with external suppliers to maximise impact Skills and abilities Propensity to learn new applications quickly and to a high level of competence Experience of managing external partners and agencies to deliver agreed objectives on time and on budget. A proactive, flexible and friendly manner with an ability to build strong, mutually respectful relationships with internal colleagues and external partners, as well as good team-working skills. Charity experience highly desirable. Experience of working for an international organisation across multiple countries would be an advantage. Willingness to travel on occasion nationally and internationally.
Job Title: Senior Product Officer Directorate: Engagement and Fundraising Department : Public Engagement Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable Contract type: Permanent Location: Hybrid worker at London Office or remote worker based in the UK Date: January 2026 Context and Background The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters. The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team. Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office. Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week Job purpose To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard To support and lead meetings attended by a variety of internal and external stakeholders To draft informative papers, business cases and strategy documents which support and articulate product objectives To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which Key relationships - Internal Reports to and supports the Fundraising Manager (Products), deputising where necessary Works closely with the other Senior Products Officers across the Legacies and Products team A member of staff in the Public Engagemen t department Works with the other stakeholders to gain insights which inform and support fundraising activity Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships Key relationships - External Works with the NSPCC s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns Main duties and responsibilities Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success To support in the management of the Products team s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC To undertake specific fundraising projects and activities as necessary or as required to support the department s fundraising objectives, in line with the IS department s annual business plan and budget To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice. Responsibilities for all Staff within the Engagement and Fundraising directorate To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC s development of fundraising activities. To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health & Safety policy and procedures. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. A commitment to safeguard and promote the welfare of children and young people Person specification Skills and Abilities Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally where necessary, successfully negotiating to achieve desired outcomes. Be able to work both individually, with the Fundraising Manager and as part of the team working in both leading and supporting roles as necessary Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly . Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects. Personal characteristics A personal commitment to the fight for every childhood A commitment to high standards of service delivery and customer care A commitment to apply NSPCC s values and behaviours to all aspects of work. . click apply for full job details
Jan 29, 2026
Full time
Job Title: Senior Product Officer Directorate: Engagement and Fundraising Department : Public Engagement Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable Contract type: Permanent Location: Hybrid worker at London Office or remote worker based in the UK Date: January 2026 Context and Background The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters. The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team. Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office. Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week Job purpose To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard To support and lead meetings attended by a variety of internal and external stakeholders To draft informative papers, business cases and strategy documents which support and articulate product objectives To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which Key relationships - Internal Reports to and supports the Fundraising Manager (Products), deputising where necessary Works closely with the other Senior Products Officers across the Legacies and Products team A member of staff in the Public Engagemen t department Works with the other stakeholders to gain insights which inform and support fundraising activity Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships Key relationships - External Works with the NSPCC s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns Main duties and responsibilities Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success To support in the management of the Products team s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC To undertake specific fundraising projects and activities as necessary or as required to support the department s fundraising objectives, in line with the IS department s annual business plan and budget To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice. Responsibilities for all Staff within the Engagement and Fundraising directorate To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC s development of fundraising activities. To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health & Safety policy and procedures. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. A commitment to safeguard and promote the welfare of children and young people Person specification Skills and Abilities Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally where necessary, successfully negotiating to achieve desired outcomes. Be able to work both individually, with the Fundraising Manager and as part of the team working in both leading and supporting roles as necessary Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly . Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects. Personal characteristics A personal commitment to the fight for every childhood A commitment to high standards of service delivery and customer care A commitment to apply NSPCC s values and behaviours to all aspects of work. . click apply for full job details
Senior Project Manager (3 months temporary PAYE) Do you have a strong track record of delivering complex projects end to end in a structured, governance led environment (ideally within a professional body or education sector)? Are you confident working with senior stakeholders, managing priorities across multiple projects and influencing at all levels? Do you enjoy bringing clarity, structure and momentum to projects while supporting others to succeed? If so, this could be an excellent temporary opportunity for you. Key facts: Assignment length: 3 months, with the possibility of becoming a fixed-term contract Gross Pay rate range (PAYE) : £25.17 to £28.35 per hour + rolled up holiday pay Location: Hybrid working - London - 2 days office, 3 days home Hours : Monday to Friday, 35 hours per week, 0900 - 1700 Overview: We are seeking an experienced Senior Project Manager to lead and deliver a diverse portfolio of organisational projects during a period of maternity cover. This is a key role within a central Project Management Office (PMO), with responsibility for overseeing a significant proportion of the project portfolio and ensuring projects are delivered on time, within scope and to a high standard. You will work closely with senior leaders and stakeholders across the organisation, providing expert project management support from initiation through to delivery and handover. You will also line manage a Project Support Administrator and contribute to the effective running of the wider PMO. Responsibilities include: Lead and manage a substantial portfolio of projects, ensuring delivery in line with agreed objectives, timelines and governance requirements Provide end to end project management, from business case development and planning through to implementation and closure Work collaboratively with senior leadership and departmental heads to ensure projects align with organisational strategy and priorities Line manage a Project Support Administrator, ensuring resources are allocated effectively across projects Prepare, maintain and report on project documentation, including project plans, risk and issue logs, budgets and progress reports Track project performance, benefits and key performance indicators, escalating risks and issues where appropriate Chair and coordinate cross organisation project and steering group meetings, including engagement with external suppliers and contractors when required Manage project budgets, process invoices and expenses, and produce regular financial reconciliation reports Build and maintain strong relationships with internal and external stakeholders, acting as a trusted point of contact Support effective communication and change management activity related to projects Contribute to the development of project tools, templates and training materials Provide cover and support for senior project leadership during periods of leave, as required About you You will be a confident and organised project manager with a proven ability to deliver complex projects in a structured environment. You are comfortable working with senior stakeholders, managing competing priorities and maintaining high standards of accuracy and governance. Essential experience and skills Strong knowledge of project management principles, methodologies and documentation Proven track record of successfully delivering projects in a complex or professional environment Excellent organisational skills with strong attention to detail Experience of organising and supporting project meetings, including minute taking Ability to analyse complex information and communicate it clearly Excellent interpersonal and communication skills Strong IT skills, including Microsoft Office and online systems Ability to work independently, use initiative and collaborate effectively as part of a team Experience of user acceptance testing or similar assurance activity Desirable A recognised project management qualification (e.g. PRINCE2 or equivalent) Experience working in a professional body or the education sector Our client Our client is a prominent professional body, dedicated to advancing the health care field. It plays a crucial role in supporting medical/health professionals, providing resources, education, and guidance to enhance the quality of health care. Recognized for its commitment to excellence, our client serves as s a key hub for medical professionals, fostering collaboration, research, and the continuous improvement of health services. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: For more information on contract positions with us see FJWilson Talent Services is acting as Employment Business in relation to this PAYE temporary role. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the assignment advertised.
Jan 29, 2026
Full time
Senior Project Manager (3 months temporary PAYE) Do you have a strong track record of delivering complex projects end to end in a structured, governance led environment (ideally within a professional body or education sector)? Are you confident working with senior stakeholders, managing priorities across multiple projects and influencing at all levels? Do you enjoy bringing clarity, structure and momentum to projects while supporting others to succeed? If so, this could be an excellent temporary opportunity for you. Key facts: Assignment length: 3 months, with the possibility of becoming a fixed-term contract Gross Pay rate range (PAYE) : £25.17 to £28.35 per hour + rolled up holiday pay Location: Hybrid working - London - 2 days office, 3 days home Hours : Monday to Friday, 35 hours per week, 0900 - 1700 Overview: We are seeking an experienced Senior Project Manager to lead and deliver a diverse portfolio of organisational projects during a period of maternity cover. This is a key role within a central Project Management Office (PMO), with responsibility for overseeing a significant proportion of the project portfolio and ensuring projects are delivered on time, within scope and to a high standard. You will work closely with senior leaders and stakeholders across the organisation, providing expert project management support from initiation through to delivery and handover. You will also line manage a Project Support Administrator and contribute to the effective running of the wider PMO. Responsibilities include: Lead and manage a substantial portfolio of projects, ensuring delivery in line with agreed objectives, timelines and governance requirements Provide end to end project management, from business case development and planning through to implementation and closure Work collaboratively with senior leadership and departmental heads to ensure projects align with organisational strategy and priorities Line manage a Project Support Administrator, ensuring resources are allocated effectively across projects Prepare, maintain and report on project documentation, including project plans, risk and issue logs, budgets and progress reports Track project performance, benefits and key performance indicators, escalating risks and issues where appropriate Chair and coordinate cross organisation project and steering group meetings, including engagement with external suppliers and contractors when required Manage project budgets, process invoices and expenses, and produce regular financial reconciliation reports Build and maintain strong relationships with internal and external stakeholders, acting as a trusted point of contact Support effective communication and change management activity related to projects Contribute to the development of project tools, templates and training materials Provide cover and support for senior project leadership during periods of leave, as required About you You will be a confident and organised project manager with a proven ability to deliver complex projects in a structured environment. You are comfortable working with senior stakeholders, managing competing priorities and maintaining high standards of accuracy and governance. Essential experience and skills Strong knowledge of project management principles, methodologies and documentation Proven track record of successfully delivering projects in a complex or professional environment Excellent organisational skills with strong attention to detail Experience of organising and supporting project meetings, including minute taking Ability to analyse complex information and communicate it clearly Excellent interpersonal and communication skills Strong IT skills, including Microsoft Office and online systems Ability to work independently, use initiative and collaborate effectively as part of a team Experience of user acceptance testing or similar assurance activity Desirable A recognised project management qualification (e.g. PRINCE2 or equivalent) Experience working in a professional body or the education sector Our client Our client is a prominent professional body, dedicated to advancing the health care field. It plays a crucial role in supporting medical/health professionals, providing resources, education, and guidance to enhance the quality of health care. Recognized for its commitment to excellence, our client serves as s a key hub for medical professionals, fostering collaboration, research, and the continuous improvement of health services. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible. Our email address is Our privacy policy is available on our website: For more information on contract positions with us see FJWilson Talent Services is acting as Employment Business in relation to this PAYE temporary role. We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the assignment advertised.
Who We Are Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London's heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs-including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, The Grazing Goat, and The Barley Mow-blend British craftsmanship with a strong sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group-we are a collection of passionate individuals dedicated to craft, creativity, and genuine service. Our values-creativity, collaboration, excellence, passion, generosity, and professionalism-sit at the heart of everything we do. The Role We're looking for an experienced and strategic Head of Sales & Events to join Cubitt House on a maternity cover contract. This is a head office based role, working across all Cubitt House sites, and plays a pivotal part in delivering our vision to be the best operators of London pubs. Reporting into the senior leadership team, you will lead the strategic direction of group sales and events, driving new business, strengthening our brand position, and supporting long-term profitability. You will be a true ambassador for Cubitt House, ensuring our sales and events approach reflects the warmth, quality, and professionalism of our pubs. Please note candidates must be available to start by 1 April 2026. Key Responsibilities Business Development & Sales Strategy Lead overall group sales performance across food, drink, accommodation, and events Create and deliver 6- and 12-month sales strategies in collaboration with senior leadership and Finance Identify new business opportunities, market trends, and growth channels Build and maintain strong relationships with key clients, partners, hotels, concierges, and local businesses Prepare sales forecasts, financial projections, and presentations for the Executive team Drive a shift towards a restaurant-led business model, reducing reliance on events without impacting revenue Support sites in growing restaurant covers, new guest acquisition, and premium venue hires Events Leadership Oversee group-wide events strategy, performance, and reporting Manage systems including SevenRooms, Mews, Tripleseat, and TableBook.Me Lead on group menus, packages, minimum spends, and competitor analysis Oversee major events, full venue hires, weddings, festive periods, and seasonal trading Support events workload during peak periods and lead Christmas planning and booking strategies Ensure consistent standards, reporting, and best practice across all sites People & Stakeholder Management Act as a dotted-line leader to site-based Events and Business Development teams Train, develop, and support Events Managers in collaboration with GMs Work closely with GMs, Head Chefs, Finance, suppliers, and customers Lead on events recruitment, onboarding, training, and performance management Reporting & Performance Deliver weekly, quarterly, and annual sales and events reporting to senior leadership and the Board Build and maintain a clear reporting framework aligned to group KPIs Analyse seasonality and trading patterns to create proactive revenue-driving initiatives Skills & Experience Proven senior sales and/or events leadership experience within hospitality Strong commercial acumen with experience driving group-wide revenue growth Confident strategic planner with hands-on operational understanding Excellent relationship builder and communicator at all levels Experience working with event and reservation systems (SevenRooms experience highly desirable) Ability to lead through influence in a multi-site business Highly organised, detail-driven, and comfortable working autonomously On The House At Cubitt House, our people are at the heart of everything we do. When you join us, you can expect: Competitive salary Perkbox - 30 points every month to spend however you like Enhanced maternity and paternity leave Wagestream, pension & cycle-to-work scheme Supplier trips, tastings, and external learning opportunities Language development school Work anniversary rewards A supportive, values-led culture with real influence at senior level Compensation: To be discussed
Jan 29, 2026
Full time
Who We Are Cubitt House is a collection of eight distinctive London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London's heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs-including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, The Grazing Goat, and The Barley Mow-blend British craftsmanship with a strong sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group-we are a collection of passionate individuals dedicated to craft, creativity, and genuine service. Our values-creativity, collaboration, excellence, passion, generosity, and professionalism-sit at the heart of everything we do. The Role We're looking for an experienced and strategic Head of Sales & Events to join Cubitt House on a maternity cover contract. This is a head office based role, working across all Cubitt House sites, and plays a pivotal part in delivering our vision to be the best operators of London pubs. Reporting into the senior leadership team, you will lead the strategic direction of group sales and events, driving new business, strengthening our brand position, and supporting long-term profitability. You will be a true ambassador for Cubitt House, ensuring our sales and events approach reflects the warmth, quality, and professionalism of our pubs. Please note candidates must be available to start by 1 April 2026. Key Responsibilities Business Development & Sales Strategy Lead overall group sales performance across food, drink, accommodation, and events Create and deliver 6- and 12-month sales strategies in collaboration with senior leadership and Finance Identify new business opportunities, market trends, and growth channels Build and maintain strong relationships with key clients, partners, hotels, concierges, and local businesses Prepare sales forecasts, financial projections, and presentations for the Executive team Drive a shift towards a restaurant-led business model, reducing reliance on events without impacting revenue Support sites in growing restaurant covers, new guest acquisition, and premium venue hires Events Leadership Oversee group-wide events strategy, performance, and reporting Manage systems including SevenRooms, Mews, Tripleseat, and TableBook.Me Lead on group menus, packages, minimum spends, and competitor analysis Oversee major events, full venue hires, weddings, festive periods, and seasonal trading Support events workload during peak periods and lead Christmas planning and booking strategies Ensure consistent standards, reporting, and best practice across all sites People & Stakeholder Management Act as a dotted-line leader to site-based Events and Business Development teams Train, develop, and support Events Managers in collaboration with GMs Work closely with GMs, Head Chefs, Finance, suppliers, and customers Lead on events recruitment, onboarding, training, and performance management Reporting & Performance Deliver weekly, quarterly, and annual sales and events reporting to senior leadership and the Board Build and maintain a clear reporting framework aligned to group KPIs Analyse seasonality and trading patterns to create proactive revenue-driving initiatives Skills & Experience Proven senior sales and/or events leadership experience within hospitality Strong commercial acumen with experience driving group-wide revenue growth Confident strategic planner with hands-on operational understanding Excellent relationship builder and communicator at all levels Experience working with event and reservation systems (SevenRooms experience highly desirable) Ability to lead through influence in a multi-site business Highly organised, detail-driven, and comfortable working autonomously On The House At Cubitt House, our people are at the heart of everything we do. When you join us, you can expect: Competitive salary Perkbox - 30 points every month to spend however you like Enhanced maternity and paternity leave Wagestream, pension & cycle-to-work scheme Supplier trips, tastings, and external learning opportunities Language development school Work anniversary rewards A supportive, values-led culture with real influence at senior level Compensation: To be discussed
Estimating Manager Location: Northeast London Salary: £100,000+ (plus package) Sector: Public Sector Construction New Build & Refurbishment Employment Type: Full-time, permanent Lead a high-performing estimating team within a respected, growing contractor. We re representing a well-established and reputable construction business delivering a wide range of public sector projects, from modern new-build developments to complex refurbishments. With project values ranging from £100k to £10m, the business is experiencing sustained growth and is now seeking an accomplished Estimating Manager to lead their estimating function and shape future success. The Opportunity This senior leadership role oversees a team of six estimators, guiding the production of accurate, competitive, and clearly presented tenders. Working across single-stage and two-stage tendering on JCT-based contracts, you ll ensure the business continues to build strong client relationships and secure high-quality work. Your commercial judgement, technical expertise, and ability to develop others will be central to driving continued business growth. Key Responsibilities Tendering & Cost Management Lead and mentor a team of 6 estimators, driving quality, consistency and development. Manage pricing for both new build and refurbishment schemes across the public sector. Analyse tender documentation, identifying commercial risks and opportunities. Produce accurate take-offs, Bills of Quantities and rate build-ups. Direct subcontract and supplier enquiry processes, ensuring robust comparisons. Undertake site visits, capturing all relevant data to inform pricing. Prepare prelims, construction sequences and project allowances with operational colleagues. Ensure clear, accurate and competitive pricing for projects from £100k to £10m. Reviews & Meetings Lead tender adjudication reviews with senior stakeholders. Finalise pricing and ensure high-quality submissions to strict deadlines. Attend and present at pre-tender and client meetings, providing cost insights. Support value engineering discussions where required. Collaboration & Handover Oversee a smooth handover from pre-construction to contracts teams. Work closely with internal departments to support delivery strategy. Mentor junior team members and help support future talent within the business. You Will Bring Proven estimating experience within the construction sector. Strong background in public sector tendering. Robust understanding of JCT contracts and single/2-stage tendering. Ability to lead, manage and develop a team. Clear communication skills and confidence in presenting cost information. A detail-focused, commercially astute mindset. Why Apply? Lead a talented, established team with autonomy and support. Influence project wins across a diverse public sector portfolio. Join a respected, growing business with long-term stability. Attractive salary of £100k+ plus package.
Jan 29, 2026
Full time
Estimating Manager Location: Northeast London Salary: £100,000+ (plus package) Sector: Public Sector Construction New Build & Refurbishment Employment Type: Full-time, permanent Lead a high-performing estimating team within a respected, growing contractor. We re representing a well-established and reputable construction business delivering a wide range of public sector projects, from modern new-build developments to complex refurbishments. With project values ranging from £100k to £10m, the business is experiencing sustained growth and is now seeking an accomplished Estimating Manager to lead their estimating function and shape future success. The Opportunity This senior leadership role oversees a team of six estimators, guiding the production of accurate, competitive, and clearly presented tenders. Working across single-stage and two-stage tendering on JCT-based contracts, you ll ensure the business continues to build strong client relationships and secure high-quality work. Your commercial judgement, technical expertise, and ability to develop others will be central to driving continued business growth. Key Responsibilities Tendering & Cost Management Lead and mentor a team of 6 estimators, driving quality, consistency and development. Manage pricing for both new build and refurbishment schemes across the public sector. Analyse tender documentation, identifying commercial risks and opportunities. Produce accurate take-offs, Bills of Quantities and rate build-ups. Direct subcontract and supplier enquiry processes, ensuring robust comparisons. Undertake site visits, capturing all relevant data to inform pricing. Prepare prelims, construction sequences and project allowances with operational colleagues. Ensure clear, accurate and competitive pricing for projects from £100k to £10m. Reviews & Meetings Lead tender adjudication reviews with senior stakeholders. Finalise pricing and ensure high-quality submissions to strict deadlines. Attend and present at pre-tender and client meetings, providing cost insights. Support value engineering discussions where required. Collaboration & Handover Oversee a smooth handover from pre-construction to contracts teams. Work closely with internal departments to support delivery strategy. Mentor junior team members and help support future talent within the business. You Will Bring Proven estimating experience within the construction sector. Strong background in public sector tendering. Robust understanding of JCT contracts and single/2-stage tendering. Ability to lead, manage and develop a team. Clear communication skills and confidence in presenting cost information. A detail-focused, commercially astute mindset. Why Apply? Lead a talented, established team with autonomy and support. Influence project wins across a diverse public sector portfolio. Join a respected, growing business with long-term stability. Attractive salary of £100k+ plus package.
Why loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting edge innovation. Join our fast growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you'll have: Working as part of the Customer Operations team and reporting into the Head of Customer Service you will play a pivotal role in leading one of our some of our key teams within our customer journey - the On Holiday Support and complaint teams. You will be working hand in hand with our outsourced partner & internal teams, to lead, motivate and drive high performance from the team of agents, who deal with our customers and supply partners. As your team is based in the UK & South Africa, it is essential that you are comfortable working cross culturally with people and enjoy problem solving and putting yourself in the shoes of the customer. You will be customer obsessed, always looking at ways to remove points of friction along the customer journey to deliver a superior experience. You will have strong stakeholder management skills enabling you to build excellent relationships with other key departments within loveholidays such as Customer Strategy, Supply, Commercial, Legal, PR & Brand but also with Tech and Holiday Product to help us close the feedback loop to ensure that when the problem is ours, we fix it to ensure it doesn't happen again. You will also be responsible for driving continual improvements with our supply partners so as to drive a superior customer and agent customer experience. You will play a key role in helping deliver our departmental and company objectives and key results whilst delivering strong operational results in terms of CSAT and SLA performance. The role is a hybrid role based in Hammersmith, London two days a week but will require extensive liaison with our offshore team in South Africa, including overseas travel to the destination. Additional Info: This role is a 12 month maternity cover. Your day-to-day: Responsible for overseeing the On Holiday Support and Complaints Team, providing clear strategic guidance to the outsourced & inhouse teams, as to drive a strong operational performance to ensure all internal KPIs are met You will be responsible for CEO complaints that are sent into our Exec teams, resolving with pace and understanding, then feeding back in the relevant team, the root cause of these customer journeys. You will be responsible for the accessibility, medical & personal injury queries that come into the team, ensuring that all queries are dealt with efficiently and the correct levels of attention they deserve. Reporting and analysis of daily/weekly/monthly performance highlighting areas for improvement and taking ownership for driving these through Ensuring that all processes and procedures are up to date and appropriately controlled, monitored and documented. Highlight areas of concern and interact with other departments to encourage best practice and resolution of issues Be the face of/go to person for your areas of responsibility across the business, being on point to answer all related queries and provide regular updates on the team's progress Challenge internal and external processes and support/implement the changes required to better support our customers Playing an active role in the CX management team, working closely with other department managers to highlight any issues that may be having an impact on other teams, ie Pre Travel Customer Service and work out how to resolve any associated issues You will be responsible for representing your departments with our suppliers in their monthly business reviews, holding each one to account on their actions for your respective areas. Support and deputise for the Head of Customer Service in meetings with other teams across the business as well as the strategic development of your teams. Your skillset: Background in Back Office & Front Office Contact Centre Management essential Experience working with and delivering through offshore contact centre providers A motivated self starter who is able to work in a fast paced environment, multitask and drive delivery through others Data driven - comfortable analysing, understanding and acting upon data in order to maximise team productivity and deliver excellent results for our customers as well as identifying and solving root causes of issues to improve the customer experience An in depth understanding of operational processes and best practices and proven experience in optimising workflows and streamlining operations to improve productivity and reduce costs Outstanding and demonstrable Customer Service skills with excellent communication and time management skills with the ability to prioritise tasks and resources effectively Highly empathetic, sensitive and focused on delivering high quality customer resolutions Strong decision making skills, especially in high pressure situations and an ability to indirectly lead a team effectively providing direction, motivation and support Ability to leverage technology to automate processes, gather data insights, and improve operational efficiency Ability to effectively communicate with stakeholders at all levels of the organisation and experienced in preparing and delivering presentations to senior management and key stakeholders Excellent relationship & stakeholder management skills with demonstrable experience in fostering a culture of collaboration and teamwork Ability to undertake international travel when required (at present this is approx 3 4 times a year) Desirable (optional): Knowledge and understanding of the travel sector highly advantageous Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: Screening interview with Talent Acquisition team - 30 mins Interview with Hiring Manager and Team member - 45/60 mins Final interview with Hiring Manager & CX Director - 60 mins
Jan 29, 2026
Full time
Why loveholidays? At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. Here, we're doing things differently to open the world to everyone, and our Customer Experience team is at the forefront of driving cutting edge innovation. Join our fast growing business where your ideas are heard and new thinking shapes how millions book their holidays. You'll accelerate your growth in our fast paced environment, tackling daily challenges and learning from inspiring leaders and teammates. Be empowered to create impact for our future by shaping the most-loved package holiday experience for millions. As we pursue ambitious plans to expand across Europe, you'll be part of a fun-loving international community achieving great things together. The impact you'll have: Working as part of the Customer Operations team and reporting into the Head of Customer Service you will play a pivotal role in leading one of our some of our key teams within our customer journey - the On Holiday Support and complaint teams. You will be working hand in hand with our outsourced partner & internal teams, to lead, motivate and drive high performance from the team of agents, who deal with our customers and supply partners. As your team is based in the UK & South Africa, it is essential that you are comfortable working cross culturally with people and enjoy problem solving and putting yourself in the shoes of the customer. You will be customer obsessed, always looking at ways to remove points of friction along the customer journey to deliver a superior experience. You will have strong stakeholder management skills enabling you to build excellent relationships with other key departments within loveholidays such as Customer Strategy, Supply, Commercial, Legal, PR & Brand but also with Tech and Holiday Product to help us close the feedback loop to ensure that when the problem is ours, we fix it to ensure it doesn't happen again. You will also be responsible for driving continual improvements with our supply partners so as to drive a superior customer and agent customer experience. You will play a key role in helping deliver our departmental and company objectives and key results whilst delivering strong operational results in terms of CSAT and SLA performance. The role is a hybrid role based in Hammersmith, London two days a week but will require extensive liaison with our offshore team in South Africa, including overseas travel to the destination. Additional Info: This role is a 12 month maternity cover. Your day-to-day: Responsible for overseeing the On Holiday Support and Complaints Team, providing clear strategic guidance to the outsourced & inhouse teams, as to drive a strong operational performance to ensure all internal KPIs are met You will be responsible for CEO complaints that are sent into our Exec teams, resolving with pace and understanding, then feeding back in the relevant team, the root cause of these customer journeys. You will be responsible for the accessibility, medical & personal injury queries that come into the team, ensuring that all queries are dealt with efficiently and the correct levels of attention they deserve. Reporting and analysis of daily/weekly/monthly performance highlighting areas for improvement and taking ownership for driving these through Ensuring that all processes and procedures are up to date and appropriately controlled, monitored and documented. Highlight areas of concern and interact with other departments to encourage best practice and resolution of issues Be the face of/go to person for your areas of responsibility across the business, being on point to answer all related queries and provide regular updates on the team's progress Challenge internal and external processes and support/implement the changes required to better support our customers Playing an active role in the CX management team, working closely with other department managers to highlight any issues that may be having an impact on other teams, ie Pre Travel Customer Service and work out how to resolve any associated issues You will be responsible for representing your departments with our suppliers in their monthly business reviews, holding each one to account on their actions for your respective areas. Support and deputise for the Head of Customer Service in meetings with other teams across the business as well as the strategic development of your teams. Your skillset: Background in Back Office & Front Office Contact Centre Management essential Experience working with and delivering through offshore contact centre providers A motivated self starter who is able to work in a fast paced environment, multitask and drive delivery through others Data driven - comfortable analysing, understanding and acting upon data in order to maximise team productivity and deliver excellent results for our customers as well as identifying and solving root causes of issues to improve the customer experience An in depth understanding of operational processes and best practices and proven experience in optimising workflows and streamlining operations to improve productivity and reduce costs Outstanding and demonstrable Customer Service skills with excellent communication and time management skills with the ability to prioritise tasks and resources effectively Highly empathetic, sensitive and focused on delivering high quality customer resolutions Strong decision making skills, especially in high pressure situations and an ability to indirectly lead a team effectively providing direction, motivation and support Ability to leverage technology to automate processes, gather data insights, and improve operational efficiency Ability to effectively communicate with stakeholders at all levels of the organisation and experienced in preparing and delivering presentations to senior management and key stakeholders Excellent relationship & stakeholder management skills with demonstrable experience in fostering a culture of collaboration and teamwork Ability to undertake international travel when required (at present this is approx 3 4 times a year) Desirable (optional): Knowledge and understanding of the travel sector highly advantageous Perks of joining us: Other than an amazing environment for you to grow, have impact and show the world your incredible skills, we offer the following benefits: Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Enhanced maternity/paternity leave Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey. The interview journey: Screening interview with Talent Acquisition team - 30 mins Interview with Hiring Manager and Team member - 45/60 mins Final interview with Hiring Manager & CX Director - 60 mins
The role We are seeking a highly organised & proactive Senior Facilities Manager (SFM) to lead the end-to-end delivery of hard and soft facilities management services across a key residential client estate located in West London. You will own the client relationship on all FM matters, ensure legal compliance and safety, drive service excellence against SLAs/KPIs, and provide day-to-day leadership to the FM team, gardeners, and porters across the estate. The role combines operational leadership, stakeholder engagement (client/residents/leaseholders), and commercial accountability (budgets, contracts, lifecycle planning). Key deliverables Manage all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites Assist in the preparation and managing budgets in accordance with the RICS code of practice Monitoring and control of budget expenditure in tandem with Cluttons client accounting team Lead and develop FM team, Gardeners & Porters across the portfolio. Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met Support capital/refurbishment projects. Maintain accurate records via the systems used within the business. Assist with internal and external parties in relation to project works across the portfolio Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director Dealing with ad hoc queries and tasks from the property management team, clients and occupiers Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally Drive process improvements & service levels across the portfolio. Responsibilities People Overseeing the day-to-day management of the FM, Gardeners & Porters. Liaising with partners and the property managers regularly and updating them on all current matters. Liaising with other departments (e.g. projects and building consultancy and fund management) as necessary. Instructing, managing and supervising of contractors in a good and timely manner who are required to work on sites under our control. Clients and business development Providing client facing expertise in FM related matters Reporting to clients, where instructed, all issues relating to building/site operation Developing and building relationships with clients Identify areas for new business generation Financial Setting and monitoring budgets and accounts in consultation with the property managers, client accounts team and clients Control and accurate coding of invoices ensuring prompt payment of suppliers Ensuring fee income to the business is maximised whilst complying with the RICS code of practice Working with property managers in dealing with insurance claims Point of contact for all contractor invoice queries. Systems and process Acting at all times in accordance with Cluttons' policies and procedures particularly those that relate to the FM function along with health and safety and environmental Ensuring that issues and priorities identified in environmental, general health, safety and fire risk assessments are actioned/dealt with in a timely manner and the online management system (currently RiskWise) is kept up to date Ensuring all contractors used on buildings and sites are competent and accredited in accordance with the company's policies and procedures Actively reviewing procedures and proofing change to improve service delivery and compliance Actively keep all systems updated with correct information & review team outputs using reporting systems. Essential qualifications Proven experience in facilities management, preferably in a residential setting IOSH/NEBOSH qualification or demonstrated knowledge and experience of health and safety Membership of IWFM or another FM qualification Strong IT skills Essential experience Experience of managing residential blocks Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative Experience in facilities management or property management role Setting and management of budgets Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Experience of using property management systems (TRAMPS, Filestore, Vanitfy would be an advantage) Experience in the use of online environmental, health and safety management and compliance systems (e.g RiskWise) Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
Jan 29, 2026
Full time
The role We are seeking a highly organised & proactive Senior Facilities Manager (SFM) to lead the end-to-end delivery of hard and soft facilities management services across a key residential client estate located in West London. You will own the client relationship on all FM matters, ensure legal compliance and safety, drive service excellence against SLAs/KPIs, and provide day-to-day leadership to the FM team, gardeners, and porters across the estate. The role combines operational leadership, stakeholder engagement (client/residents/leaseholders), and commercial accountability (budgets, contracts, lifecycle planning). Key deliverables Manage all hard and soft service providers, monitoring SLAs and KPIs and re-tendering to ensure delivery of an efficient, quality and value for money service for our clients and the occupiers of their buildings/sites Assist in the preparation and managing budgets in accordance with the RICS code of practice Monitoring and control of budget expenditure in tandem with Cluttons client accounting team Lead and develop FM team, Gardeners & Porters across the portfolio. Assist in the Control of all Environmental and Health and Safety, ensuring compliance across all buildings and sites with legislation, codes of practice and Cluttons policies and procedures Visiting and inspecting buildings and sites as necessary to ensure, as a minimum, key deliverables are met Support capital/refurbishment projects. Maintain accurate records via the systems used within the business. Assist with internal and external parties in relation to project works across the portfolio Regular and accurate reporting to the partners/property managers, clients and Cluttons H&S director Dealing with ad hoc queries and tasks from the property management team, clients and occupiers Developing and building good working relationships with residents & leaseholders to resolve issues promptly and professionally Drive process improvements & service levels across the portfolio. Responsibilities People Overseeing the day-to-day management of the FM, Gardeners & Porters. Liaising with partners and the property managers regularly and updating them on all current matters. Liaising with other departments (e.g. projects and building consultancy and fund management) as necessary. Instructing, managing and supervising of contractors in a good and timely manner who are required to work on sites under our control. Clients and business development Providing client facing expertise in FM related matters Reporting to clients, where instructed, all issues relating to building/site operation Developing and building relationships with clients Identify areas for new business generation Financial Setting and monitoring budgets and accounts in consultation with the property managers, client accounts team and clients Control and accurate coding of invoices ensuring prompt payment of suppliers Ensuring fee income to the business is maximised whilst complying with the RICS code of practice Working with property managers in dealing with insurance claims Point of contact for all contractor invoice queries. Systems and process Acting at all times in accordance with Cluttons' policies and procedures particularly those that relate to the FM function along with health and safety and environmental Ensuring that issues and priorities identified in environmental, general health, safety and fire risk assessments are actioned/dealt with in a timely manner and the online management system (currently RiskWise) is kept up to date Ensuring all contractors used on buildings and sites are competent and accredited in accordance with the company's policies and procedures Actively reviewing procedures and proofing change to improve service delivery and compliance Actively keep all systems updated with correct information & review team outputs using reporting systems. Essential qualifications Proven experience in facilities management, preferably in a residential setting IOSH/NEBOSH qualification or demonstrated knowledge and experience of health and safety Membership of IWFM or another FM qualification Strong IT skills Essential experience Experience of managing residential blocks Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative Experience in facilities management or property management role Setting and management of budgets Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Experience of using property management systems (TRAMPS, Filestore, Vanitfy would be an advantage) Experience in the use of online environmental, health and safety management and compliance systems (e.g RiskWise) Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need. Recruitment agencies Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.
Job Title: Procurement Manager - IT & Telecoms Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Procurement Manager for IT & Telecoms, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. This position will work closely with the Senior Procurement Manager IT and Telecoms across a variety of IT category areas including Software, Hardware, IT Consultancy, Artificial Intelligence, Cloud Computing, Data Centre Services, Cyber Security Solutions, Telephony & Communication Services. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Support the category strategy for IT & Telecommunications. Negotiate key contracts and lead sourcing projects across IT spend categories. Take ownership for management of a small number of strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies in support of SN's strategic objectives. Support the implementation and roll-out of Purchase Orders and deliver the benefits of spend transparency and efficiency across Indirect Procurement. Work closely with senior stakeholders and functional business owners to determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Solid IT procurement experience, with a successful track record in stakeholder engagement and influencing, sourcing and contracting. Strong knowledge and experience of the procurement of IT solutions and services Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Demonstrated IT Category Management capability and experience. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Critical thinking and numerical analysis are a must Educated to degree level and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
Jan 29, 2026
Full time
Job Title: Procurement Manager - IT & Telecoms Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Procurement Manager for IT & Telecoms, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. This position will work closely with the Senior Procurement Manager IT and Telecoms across a variety of IT category areas including Software, Hardware, IT Consultancy, Artificial Intelligence, Cloud Computing, Data Centre Services, Cyber Security Solutions, Telephony & Communication Services. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Support the category strategy for IT & Telecommunications. Negotiate key contracts and lead sourcing projects across IT spend categories. Take ownership for management of a small number of strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies in support of SN's strategic objectives. Support the implementation and roll-out of Purchase Orders and deliver the benefits of spend transparency and efficiency across Indirect Procurement. Work closely with senior stakeholders and functional business owners to determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Solid IT procurement experience, with a successful track record in stakeholder engagement and influencing, sourcing and contracting. Strong knowledge and experience of the procurement of IT solutions and services Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Demonstrated IT Category Management capability and experience. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Critical thinking and numerical analysis are a must Educated to degree level and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
Excellent part-time (3 days a week) permanent opportunity for an experienced Event Manager to join the small Events team at this highly regarded Association within the financial sector, and deliver a range of virtual, in-person and hybrid UK events. The Organisation: Highly regarded Association/Trade body within the financial sector supports member companies through providing technical guidance, lobbying, awareness raising and a dynamic programme of events, and provides a strong, unified voice for the sector and supporting their member companies aims and profile. Role Overview: Events play a central role in their engagement with members and industry stakeholders. Due to an increase in the number of events held annually, they are now seeking an experienced and highly organised Event Manager to join their small team. The successful candidate will play a core role in helping deliver highly professional and well-respected events, which in turn help advance the mission to inform, connect, and champion their members and niche area within the financial sector. The full annual calendar includes a diverse mix of digital, hybrid, and in-person events - from discursive roundtables and technical seminars to larger conferences, gala dinners, and networking receptions. This is a key role within a small but impactful team, offering the opportunity to get involved in the direction and quality of events that support their members and stakeholders across the investment company sector. This is a part-time position (equivalent of 3 days a week). The role requires two full days (Tuesday and Wednesday) at their London office, near Moorgate, with the remaining hours worked either as one additional full day or two half days (Monday or Thursday). Role Specifics: Reporting into the Events Director, and alongside another Event Manager you will be involved in their full events programme - from planning to post-event reporting. You'll work closely with internal teams, members, industry stakeholders and suppliers to ensure every event reflects the Association's high standards. Main responsibilities include: • Organise & deliver a variety of digital, hybrid, and in-person events across the events calendar. • Manage logistics including venues, suppliers, AV, registration, and on-the-day operations. • Coordinate stakeholders, including speakers, suppliers and delegates. • Develop event promotional plans, to create attendee engagement and promote the brand. Manage the administrative event aspects, including processing bookings, compiling and dispatching joining instructions, and producing badges • Manage the event budget ensuring all activity comes within the financial parameters. • Produce full event evaluation, including inputting into the feedback questions, producing comparative statistical analysis on each event year on year and circulating reports • Design and undertake event feedback and reporting, ensuring the right questions are asked and learning points followed up • Provide on-site support at events, including troubleshooting, meeting speakers, managing attendees and organising staff. • Attend events outside of normal office hours, to assist with organisation on occasion. You: We're looking for a highly organised Event Manager, team player, who can manage their own set of events, and work supportively with other members of the Events team, and internal stakeholders. You will be able to bring: • Proven experience as Event Manager ideally within a corporate or association, with exposure to senior level corporate executives Experience of end to end event management corporate across all aspects - logistics, venue, catering, speakers, project management - from concept to completion - comfortable managing digital, hybrid, and in-person events • Proven track record of delivering successful events - ideally in financial services or a membership/trade association. • Proven ability to multitask across a number of events and juggle multiple deadlines • Ability to work to a very high level and deliver professional results • Strong project organisational skills and meticulous attention to detail • Confident communicator and able to liaise with senior stakeholders, speakers and suppliers, as well as build relationships internally • Knowledge and understanding of a range of promotional/marketing techniques across a variety of channels • Budget management skills • Experience using databases for delegate recording This is an excellent opportunity to use your proven and expert Event Management and communication skills in a part-time role, delivering a varied range of events in an established and highly regarded body. Click APPLY now to send us your CV!
Jan 29, 2026
Full time
Excellent part-time (3 days a week) permanent opportunity for an experienced Event Manager to join the small Events team at this highly regarded Association within the financial sector, and deliver a range of virtual, in-person and hybrid UK events. The Organisation: Highly regarded Association/Trade body within the financial sector supports member companies through providing technical guidance, lobbying, awareness raising and a dynamic programme of events, and provides a strong, unified voice for the sector and supporting their member companies aims and profile. Role Overview: Events play a central role in their engagement with members and industry stakeholders. Due to an increase in the number of events held annually, they are now seeking an experienced and highly organised Event Manager to join their small team. The successful candidate will play a core role in helping deliver highly professional and well-respected events, which in turn help advance the mission to inform, connect, and champion their members and niche area within the financial sector. The full annual calendar includes a diverse mix of digital, hybrid, and in-person events - from discursive roundtables and technical seminars to larger conferences, gala dinners, and networking receptions. This is a key role within a small but impactful team, offering the opportunity to get involved in the direction and quality of events that support their members and stakeholders across the investment company sector. This is a part-time position (equivalent of 3 days a week). The role requires two full days (Tuesday and Wednesday) at their London office, near Moorgate, with the remaining hours worked either as one additional full day or two half days (Monday or Thursday). Role Specifics: Reporting into the Events Director, and alongside another Event Manager you will be involved in their full events programme - from planning to post-event reporting. You'll work closely with internal teams, members, industry stakeholders and suppliers to ensure every event reflects the Association's high standards. Main responsibilities include: • Organise & deliver a variety of digital, hybrid, and in-person events across the events calendar. • Manage logistics including venues, suppliers, AV, registration, and on-the-day operations. • Coordinate stakeholders, including speakers, suppliers and delegates. • Develop event promotional plans, to create attendee engagement and promote the brand. Manage the administrative event aspects, including processing bookings, compiling and dispatching joining instructions, and producing badges • Manage the event budget ensuring all activity comes within the financial parameters. • Produce full event evaluation, including inputting into the feedback questions, producing comparative statistical analysis on each event year on year and circulating reports • Design and undertake event feedback and reporting, ensuring the right questions are asked and learning points followed up • Provide on-site support at events, including troubleshooting, meeting speakers, managing attendees and organising staff. • Attend events outside of normal office hours, to assist with organisation on occasion. You: We're looking for a highly organised Event Manager, team player, who can manage their own set of events, and work supportively with other members of the Events team, and internal stakeholders. You will be able to bring: • Proven experience as Event Manager ideally within a corporate or association, with exposure to senior level corporate executives Experience of end to end event management corporate across all aspects - logistics, venue, catering, speakers, project management - from concept to completion - comfortable managing digital, hybrid, and in-person events • Proven track record of delivering successful events - ideally in financial services or a membership/trade association. • Proven ability to multitask across a number of events and juggle multiple deadlines • Ability to work to a very high level and deliver professional results • Strong project organisational skills and meticulous attention to detail • Confident communicator and able to liaise with senior stakeholders, speakers and suppliers, as well as build relationships internally • Knowledge and understanding of a range of promotional/marketing techniques across a variety of channels • Budget management skills • Experience using databases for delegate recording This is an excellent opportunity to use your proven and expert Event Management and communication skills in a part-time role, delivering a varied range of events in an established and highly regarded body. Click APPLY now to send us your CV!
Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
Jan 29, 2026
Full time
Job Title: Senior Procurement Manager - Marketing & Advertising Location: London - Hybrid working model Applications Deadline: early applications will be prioritised About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About the Role As the Senior Procurement Manager for Marketing & Advertising, you will be an essential part of our global procurement capability with the goal of supporting the business to meet its objectives whilst delivering best value. As the subject matter expert, you will be expected to demonstrate and maintain a detailed understanding of the category, the technologies and the industry sectors upon which it is focused. You will be involved in the promotion of best practice Procurement, the development and enhancement of working practices, and the implementation of market-leading systems capability, including Artificial Intelligence (AI) solutions. This is a fantastic opportunity to make a real difference by delivering substantial savings and organisational alignment across our global business. The position is offered on a full-time, permanent basis in our London office on a hybrid working pattern. Role responsibilities: Define and implement category strategy for Marketing & Advertising. Negotiate key contracts and leading sourcing projects across in-scope spend categories. Manage reciprocal relationships with suppliers who are also customers Take ownership for management of several strategic supplier relationships to create an environment for collaboration and drive the adoption of new technologies and services in support of SN's strategic objectives. Review and optimise the Procure-to-Pay mechanisms used relating to Advertising spend and support the implementation and roll-out of Purchase Orders to deliver the benefits of spend transparency and efficiency across all category spends. Work closely with senior stakeholders and functional business owners to align on a forward plan, determine sourcing strategies and manage sourcing events. Support the move towards a more sustainable and diverse supply chain. Experience, Skills & Qualifications: Essential Extensive Marketing & Advertising procurement experience, with a successful track record in strategy definition, stakeholder engagement and influencing, sourcing and contracting. Experience with managing complex categories and driving value and savings. In-depth knowledge and experience of the procurement of Marketing & Advertising services and solutions in a global organisation, including a strong understanding of the agency ecosystem. Strong business and commercial background - an experienced negotiator with analytical skills and the ability to use data to drive decisions. Source-to-Pay process & technology experience (e.g. SAP Ariba). Demonstrated ability of working with cross functional teams in a complex, changing environment to identify savings opportunities and deliver value to the organisation. Excellent communication and influencing skills with the ability to build rapport Well-versed in Risk management, Business Continuity Planning, Strategic sourcing & SRM and Contract Performance Management Degree and/or MCIPS qualified or equivalent experience To apply, please submit: a CV At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here
The Shiel Buses Management team would like to meet its next Engineering Manager, Fort William. Shiel Buses is a customer centric, family valued business that operates in the picturesque West Highlands of Scotland. Shiel Buses' modern fleet covers a mixture of Local service, CityLink and Private hires operations demonstrating that it truly encapsulates that transport industry. Whilst you might have experience of the position and be ready made for this role we would also welcome those looking to make this their next career step. However, as a minimum we would expect you to be a time served engineer with either a PCV or HGV background and have supervisory experience We inspect, repair, service and prepare our fleet for MOT in a recently constructed, purpose-built facility that we are hugely proud of. We would like to see the new manager lead our onsite team and focus on continuous improvement to the deliver the highest levels of standards and performance of our quality, modern fleet. Performing in this key Shiel Buses management position, you have full responsibility for the engineering department covering budget control, people management, health and safety compliance as well as managing maintenance of our fleet in line with DVSA standards and guidelines. In short, the successful candidate will, Lead, liaise, and motivate an engaged and committed workforce and serve as a key member of the Shiel Buses Senior Leadership team. Effectively manage the engineering function ensuring department activity is completed on time through efficient practices, in a cost effectively manner whilst maintaining a safe and cordial working environment. If you think it could be you Applications and any questions are to be submitted for the attention of Sam Thomson to . Below is the Job Description In this role the post holder: POSITION SUMMARY A key member of the leadership team and responsible for the day-to-day management of Engineering function acting as first point of contact for all engineering queries, including vehicle allocation management queries relating to fleet. Actively works alongside and consults with the rest of the management team to ensure business success. Owner of a set of KPIs and processes that are to be delivered to the highest standard with application of developed plans and actions to ensure continuous improvements are continually strived for. Level & Type of Knowledge, Experience & Skills Required: ü Point of contact - Owner of engineering functions including its performance and delivery. Responsible for all engineering staff whilst on duty and serves as first point of contact for the company. ü Accuracy - Ensures that all work allocated represents the most efficient and cost-effective way of working. Ensure that all vehicle records and maintenance programs are accurately maintained and compliant with regulatory standards. ü Forward planning- plan and organise MOTs, inspections, other planned maintenance (Loler, vehicle calibrations), and on the day manpower allocation. ü Sickness, Absence and Holidays Management - Responsible for engineering rostering in line with requirements including management of holiday allocation, attendance recording and management, covering of work. ü Reporting - Ensure timely and accurate reporting of required reports and metrics. ü Management of engineering related issues including Lost Mileage, Incidents, daily logs, repeat defects focused on continuous improvements and improving upon ongoing trends. ü Stock management- monitor and control parts supply ensuring sufficient resources are available to allow the department to function properly. ü Audits - Spot checks of defect card process and inspection and repair quality checks. ü Diagnostics-Investigate trends and patterns with an ability to put actions plans in redress when needed. ü Staff Development- Identify training needs across the engineering team and coordinate development initiatives focussed on high performance and continuous improvement. ü Formal procedures - Undertake first line interviews under the respective company procedures and authority includes sanctions up to and including dismissals. ü External Communications - Liaise with external stakeholders such as local authorities, the police, and schools over such matters as roadworks, tree cutting and emergency closures. ü Site Inspections - undertake site inspections checks over agreed time periods and feedback into the Safety ü Main point of contact for engineering matters with external stakeholders, regulatory bodies, and suppliers. ü Team Working - Work closely with Manager - Service Delivery to ensure correct allocation of buses for service and inspections. ü Wheel torque drives - Liaise with operations to ensure driver for ü Cleaning and fuelling of vehicles - ensure equipment and resources are in full working order. ü Actively promote and adhere to Health & Safety policies including proactive use of risk assessments and act as the responsible person for site safety. ü Incident support - Deputising as Incident Officer for emergencies and incidents. ü IT literate with experience using fleet or workshop management systems. ü Prepare and present regular performance reports to senior management Personal requirements ü Confidentiality- You will be interacting with business sensitive information throughout the day. It is a requirement to ensure that this is kept private. ü Significant experience in engineering management within the PCV/HGV or related transport sector. ü Proven leadership and supervisory skills, with the ability to motivate and develop teams. ü A hand on, can do attitude to work. ü Man management skills with an ability to engage and motivate workforce. ü Strong organisational and problem-solving abilities. ü In-depth knowledge of vehicle maintenance, compliance, and safety standards. ü As a minimum you must have a current driving licence and no more than 6 points on your licence. A PCV licence is desirable. ü Ability to work independently or as part of a team. ü Experience line management responsibilities including discipline, grievance procedures, etc. ü Pleasant approachable personality with a can-do attitude. ü Able to develop effective relationships with those above and below you in the management structure. ü Highly organised, and capable of working in a structured way. ü Flexibility and reliability are important for the role. ü An ability to be thorough and pay attention to detail to complete tasks to a high standard. ü Able to display patience and the ability to remain calm in stressful situations. ü Awareness of transport ü transport methods, costs, and benefits. ü Has the confidence to make suggestions on ways to improve current performance levels and improve the business. Limits of Authority ü Not to commit to expenditure outside agreed procedures. ü Not to speak to the press or public media without prior agreement of senior management (normally the Managing Director.) The above duties and responsibilities must be carried out in compliance with all policies currently in force at Shiel Buses Limited. Job Types: Full-time, Permanent Pay: £51,500.00-£58,000.00 per year Benefits: Company car Company pension Free or subsidised travel Free parking Store discount Application question(s): Do you have at least 5 years experience of working in the PCV/HGV or related transport sector Do you have proven leadership and supervisory experience? Work authorisation: United Kingdom (required) Work Location: In person
Jan 29, 2026
Full time
The Shiel Buses Management team would like to meet its next Engineering Manager, Fort William. Shiel Buses is a customer centric, family valued business that operates in the picturesque West Highlands of Scotland. Shiel Buses' modern fleet covers a mixture of Local service, CityLink and Private hires operations demonstrating that it truly encapsulates that transport industry. Whilst you might have experience of the position and be ready made for this role we would also welcome those looking to make this their next career step. However, as a minimum we would expect you to be a time served engineer with either a PCV or HGV background and have supervisory experience We inspect, repair, service and prepare our fleet for MOT in a recently constructed, purpose-built facility that we are hugely proud of. We would like to see the new manager lead our onsite team and focus on continuous improvement to the deliver the highest levels of standards and performance of our quality, modern fleet. Performing in this key Shiel Buses management position, you have full responsibility for the engineering department covering budget control, people management, health and safety compliance as well as managing maintenance of our fleet in line with DVSA standards and guidelines. In short, the successful candidate will, Lead, liaise, and motivate an engaged and committed workforce and serve as a key member of the Shiel Buses Senior Leadership team. Effectively manage the engineering function ensuring department activity is completed on time through efficient practices, in a cost effectively manner whilst maintaining a safe and cordial working environment. If you think it could be you Applications and any questions are to be submitted for the attention of Sam Thomson to . Below is the Job Description In this role the post holder: POSITION SUMMARY A key member of the leadership team and responsible for the day-to-day management of Engineering function acting as first point of contact for all engineering queries, including vehicle allocation management queries relating to fleet. Actively works alongside and consults with the rest of the management team to ensure business success. Owner of a set of KPIs and processes that are to be delivered to the highest standard with application of developed plans and actions to ensure continuous improvements are continually strived for. Level & Type of Knowledge, Experience & Skills Required: ü Point of contact - Owner of engineering functions including its performance and delivery. Responsible for all engineering staff whilst on duty and serves as first point of contact for the company. ü Accuracy - Ensures that all work allocated represents the most efficient and cost-effective way of working. Ensure that all vehicle records and maintenance programs are accurately maintained and compliant with regulatory standards. ü Forward planning- plan and organise MOTs, inspections, other planned maintenance (Loler, vehicle calibrations), and on the day manpower allocation. ü Sickness, Absence and Holidays Management - Responsible for engineering rostering in line with requirements including management of holiday allocation, attendance recording and management, covering of work. ü Reporting - Ensure timely and accurate reporting of required reports and metrics. ü Management of engineering related issues including Lost Mileage, Incidents, daily logs, repeat defects focused on continuous improvements and improving upon ongoing trends. ü Stock management- monitor and control parts supply ensuring sufficient resources are available to allow the department to function properly. ü Audits - Spot checks of defect card process and inspection and repair quality checks. ü Diagnostics-Investigate trends and patterns with an ability to put actions plans in redress when needed. ü Staff Development- Identify training needs across the engineering team and coordinate development initiatives focussed on high performance and continuous improvement. ü Formal procedures - Undertake first line interviews under the respective company procedures and authority includes sanctions up to and including dismissals. ü External Communications - Liaise with external stakeholders such as local authorities, the police, and schools over such matters as roadworks, tree cutting and emergency closures. ü Site Inspections - undertake site inspections checks over agreed time periods and feedback into the Safety ü Main point of contact for engineering matters with external stakeholders, regulatory bodies, and suppliers. ü Team Working - Work closely with Manager - Service Delivery to ensure correct allocation of buses for service and inspections. ü Wheel torque drives - Liaise with operations to ensure driver for ü Cleaning and fuelling of vehicles - ensure equipment and resources are in full working order. ü Actively promote and adhere to Health & Safety policies including proactive use of risk assessments and act as the responsible person for site safety. ü Incident support - Deputising as Incident Officer for emergencies and incidents. ü IT literate with experience using fleet or workshop management systems. ü Prepare and present regular performance reports to senior management Personal requirements ü Confidentiality- You will be interacting with business sensitive information throughout the day. It is a requirement to ensure that this is kept private. ü Significant experience in engineering management within the PCV/HGV or related transport sector. ü Proven leadership and supervisory skills, with the ability to motivate and develop teams. ü A hand on, can do attitude to work. ü Man management skills with an ability to engage and motivate workforce. ü Strong organisational and problem-solving abilities. ü In-depth knowledge of vehicle maintenance, compliance, and safety standards. ü As a minimum you must have a current driving licence and no more than 6 points on your licence. A PCV licence is desirable. ü Ability to work independently or as part of a team. ü Experience line management responsibilities including discipline, grievance procedures, etc. ü Pleasant approachable personality with a can-do attitude. ü Able to develop effective relationships with those above and below you in the management structure. ü Highly organised, and capable of working in a structured way. ü Flexibility and reliability are important for the role. ü An ability to be thorough and pay attention to detail to complete tasks to a high standard. ü Able to display patience and the ability to remain calm in stressful situations. ü Awareness of transport ü transport methods, costs, and benefits. ü Has the confidence to make suggestions on ways to improve current performance levels and improve the business. Limits of Authority ü Not to commit to expenditure outside agreed procedures. ü Not to speak to the press or public media without prior agreement of senior management (normally the Managing Director.) The above duties and responsibilities must be carried out in compliance with all policies currently in force at Shiel Buses Limited. Job Types: Full-time, Permanent Pay: £51,500.00-£58,000.00 per year Benefits: Company car Company pension Free or subsidised travel Free parking Store discount Application question(s): Do you have at least 5 years experience of working in the PCV/HGV or related transport sector Do you have proven leadership and supervisory experience? Work authorisation: United Kingdom (required) Work Location: In person
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Jan 29, 2026
Full time
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
A leading energy company is seeking a Senior Category Manager in Glasgow to shape category strategies across finance, metering, and insurance. You will lead cross-functional collaboration, manage supplier relationships, and ensure compliance with procurement legislation. The ideal candidate has extensive procurement experience, is data-savvy, and can influence stakeholders effectively. The role offers a competitive salary, flexible benefits like healthcare discounts, and a commitment to inclusivity. Join us in transforming the energy sector for a sustainable future.
Jan 29, 2026
Full time
A leading energy company is seeking a Senior Category Manager in Glasgow to shape category strategies across finance, metering, and insurance. You will lead cross-functional collaboration, manage supplier relationships, and ensure compliance with procurement legislation. The ideal candidate has extensive procurement experience, is data-savvy, and can influence stakeholders effectively. The role offers a competitive salary, flexible benefits like healthcare discounts, and a commitment to inclusivity. Join us in transforming the energy sector for a sustainable future.
Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager's revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients' business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you'll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of 'A' level or equivalent, ideally with a Bachelor's degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Jan 29, 2026
Full time
Global Mobility Account Manager Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business. The Role Ensure that the client account services teams deliver services in accordance with scope, SLAs /KPIs Ensure that the client account services teams apply a proactive approach to client issues and opportunities for service delivery improvement for the customer Act as the point of escalation for resolving account issues to the satisfaction of the client and ensure Client Manager is proactively informed of any issues and resolution Ensure that resourcing on the account is managed commercially and without risk to service delivery Conduct root cause analysis of issues to prevent reoccurrence Support the optimisation of the Client Manager's revenue opportunities for each client account Support Client Manager in implementing annual business development plan for client portfolio As directed by line manager in liaison with the sales team, proactive involvement in responding to RFPs and sales presentations for new sales prospects and contract renewals to cover service and operational aspects Oversight for all management reporting related to service delivery Drive cost and process efficiencies for client portfolio Conduct Quarterly Service Reviews and attend monthly internal calls with Client Manager to support them on operational issues. Ensure minimum quarterly reporting sent to assigned clients (or more frequently as implemented) Participate fully as accountable resource in the core implementation project team for new client implementations and existing client re-implementations as the responsible party for operational aspects of the engagement as defined in the Implementation Governance Programme Ensure that clients, suppliers, all existing team members and/or new team members are fully trained and competent in the application of client policy, defined processes and the technology used to manage the client and continue to remain up to date on all account changes Ensure service issues are dealt with effectively Understand all aspects of the contract and how to perform against it Support the Client Manager on client financial matters including forecasting for budget purposes. The role holder is responsible for meeting monthly billing and debtor collection targets Support the portfolio financial performance to budget for each client account and ensure Client Manager is proactively informed Undertake projects and consulting work, as requested by senior leadership Maintain competitor awareness and market activity understanding Understand the clients' business, how our service affects it and how improvements can impact their performance Be comfortable in discussing wider product offerings to existing clients and targets The Person To be successful in the role, you'll have the following skills and experience: Previous experience of servicing large global corporate clients, covering all global mobility operational dimensions including: Supplier management, Financial management and Global compliance. Successfully managing international relationships Capability to present in sales proposal situations Educated to a minimum of 'A' level or equivalent, ideally with a Bachelor's degree or equivalent experience and professional qualifications such as ATII, CRP, CIPD, GMS, etc. Familiar with the usual Microsoft software packages Excellent communication skills, innovative and creative thinking, customer centric approach Leads by example Working with and delivering through others Team player, wiling to actively support account team and be hands-on with delivery when required Market Awareness and strategic thought around new opportunities Ability to build and maintain relationships Integral in conflict resolution within the organisation Attention to detail and timely response Robust follow-up on delegated tasks to ensure appropriate results Adherence to established guidelines and procedures APPLY NOW To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Base Location: Glasgow, Perth, Reading or Havant Salary: £58,100- £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available About the role As Senior Category Manager - Finance & Customer Services, you'll play a pivotal role in shaping category strategies that balance commercial rigour with long-term sustainability. You'll lead category management approaches across key portfolios, ensuring compliance, resilience, and value for money - while reducing risk and optimising total cost of ownership. You'll work across diverse categories including finance, metering, banking, and insurance, creating clear Category Management Plans and sourcing strategies that reflect real business needs. Through strong stakeholder relationships and thoughtful supplier engagement, you'll help deliver outcomes that support both operational excellence and stakeholder experience. You will Build strong, trusted relationships by working in close partnership with internal teams, suppliers, and external collaborators to co-create successful and resilient category strategies. Enable cross-functional collaboration by bringing people together, encouraging open dialogue, and fostering positive engagement between departments and the category team. Guide stakeholders with confidence and care through consultative processes that reflect genuine service needs and support sustainable, long-term outcomes. Champion operational excellence by ensuring sourcing and procurement activities are clear, consistent, and aligned with agreed supplier lists and buying channels. Support supplier success and sustainability by nurturing supplier relationships, monitoring performance, and strengthening reliability across the supply chain. You have Extensive hands on procurement experience, with a strong track record of delivering detailed category management activity in comparable sectors. Proven capability managing complex and challenging categories, with CIPS qualification preferred, but not essential. Strong commercial and legal insight, including a solid understanding of UK and EU procurement legislation and statutory compliance. Collaborative leadership skills, with the ability to influence, inspire, and bring cross functional teams and suppliers together. Confidence using data and systems such as Oracle and Jaggaer to inform decisions, improve outcomes, and strengthen supply chains. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our Procurement & Commercial teams help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Jan 29, 2026
Full time
Base Location: Glasgow, Perth, Reading or Havant Salary: £58,100- £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available About the role As Senior Category Manager - Finance & Customer Services, you'll play a pivotal role in shaping category strategies that balance commercial rigour with long-term sustainability. You'll lead category management approaches across key portfolios, ensuring compliance, resilience, and value for money - while reducing risk and optimising total cost of ownership. You'll work across diverse categories including finance, metering, banking, and insurance, creating clear Category Management Plans and sourcing strategies that reflect real business needs. Through strong stakeholder relationships and thoughtful supplier engagement, you'll help deliver outcomes that support both operational excellence and stakeholder experience. You will Build strong, trusted relationships by working in close partnership with internal teams, suppliers, and external collaborators to co-create successful and resilient category strategies. Enable cross-functional collaboration by bringing people together, encouraging open dialogue, and fostering positive engagement between departments and the category team. Guide stakeholders with confidence and care through consultative processes that reflect genuine service needs and support sustainable, long-term outcomes. Champion operational excellence by ensuring sourcing and procurement activities are clear, consistent, and aligned with agreed supplier lists and buying channels. Support supplier success and sustainability by nurturing supplier relationships, monitoring performance, and strengthening reliability across the supply chain. You have Extensive hands on procurement experience, with a strong track record of delivering detailed category management activity in comparable sectors. Proven capability managing complex and challenging categories, with CIPS qualification preferred, but not essential. Strong commercial and legal insight, including a solid understanding of UK and EU procurement legislation and statutory compliance. Collaborative leadership skills, with the ability to influence, inspire, and bring cross functional teams and suppliers together. Confidence using data and systems such as Oracle and Jaggaer to inform decisions, improve outcomes, and strengthen supply chains. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our Procurement & Commercial teams help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Jan 29, 2026
Full time
Overview Are you ready to take the next step in your property career Darlows Estate Agents in Brynmawr are seeking a motivated and experienced Branch Manager to lead their thriving team. This is an exciting opportunity for an ambitious individual who is passionate about property people and performance. If youre an experienced property professional with strong sales and leadership skills and youre looking for a role where you can make a real impact then this is your chance to take the next step with one of Gwents most well-known estate agencies. Ref: indbm Benefits of being a Branch Manager at Darlows Estate Agents in Brynmawr 60000 per year complete on-target earnings 22000 to 25000 basic salary dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at Darlows Estate Agents in Brynmawr Leading daily meetings with the Estate Agency team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at Darlows Estate Agents in Brynmawr Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within Estate Agency at a Senior Negotiator position a Property Valuer position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers suppliers communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video be eligible to proceed in our recruitment process you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career where you feel part of something bigger and where your excellent communication skills come into play every single day then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart variety makes our Company DNA come to life. We love people and whats more we love the differences that make each person who they are we support you and encourage those differences to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race colour religion sex national origin sexual orientation age citizenship marital status disability or gender identity. If you have a disability or special need that requires accommodation please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team Spicerhaart employees or any other company is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: Required Experience: Manager Key Skills Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Computer Networking,Research Experience,Administrative Experience,Property Management,negotiation,Lead Generation,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 25000
Bristol, Cardiff, East Kilbride, Edinburgh, Glasgow, Liverpool, Manchester - Three New Bailey, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC's Chief Digital & Information Office (CDIO) delivers in-house solutions for a wide range of business, technical, and operational challenges. Our state of the art offices provide the tools and environment needed for teams to work effectively toward a shared goal. We are committed to creating an inclusive, respectful workplace that reflects the diversity of the society we serve. By offering flexible working patterns and career support, we aim to help every colleague reach their full potential. We welcome applications from people of all backgrounds with the skills and experience to succeed. Within the Delivery Management profession, we foster collaboration and growth through a strong community. Our diverse team benefits from clear career paths and guidance from senior leaders, ensuring opportunities to learn, share, and thrive together. This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Office). The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned. For those who thrive in a fast paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference. Senior IT Delivery Manager - Responsibilities As a Senior IT Delivery Manager, you will be responsible for: The end to end delivery of one or more large and/or complex IT projects, and integration into HMRC technical infrastructure. Production and management of end to end IT delivery plans and reporting. Identification, management and mitigation of IT risks, issues and dependencies. Raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners. Financial forecasting and tracking of all project expenditure. Building and maintaining effective and collaborative relationships in order to achieve successful outcomes for the organisation. Working closely with business stakeholders, supporting and understanding business needs and strategy, ensuring deliverables are understood, aligned and agreed. Reporting and communicating project deliverables, progress and benefits to a wide range of stakeholders across all grades. Applying your experience / understanding of both Agile and waterfall delivery methodologies in a delivery management setting. Line management of IT Delivery Managers at various levels, nurturing the people and skills to deliver successfully. Supporting the overall IT Delivery team via escalation management, guidance and performance management. Resourcing & Capacity Management of your immediate team. Being a credible, knowledgeable, enthusiastic, and supportive team player demonstrating strong communication skills and having a real passion to develop the teams and to build diverse cross team relationships. Being an active member of the Delivery Manager community. Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints. Person specification The successful candidate will need to demonstrate practical knowledge and experience in the following: Delivering large and complex IT change projects or programmes. a multi supplier technical team as part of a wider project/programme area, in an environment of large scale organisational change. Communicating, collaborating and influencing across a diverse range of stakeholders, managing requirements and expectations. Navigating through complex governance frameworks. Understanding and application of standard project management tools. Management of project risks, issues, decisions, and dependencies. Assessing and challenging costs in an IT change environment, to achieve value for money. Applying both Agile and Waterfall methodologies. Managing and developing a team of professionals. Managing multi supplier integration to achieve quality and timely outcomes for customers. Interpretation of change, making it easy for teams and stakeholders to understand what needs to be delivered - by who, why, how, and when. Ideally, the successful candidate will also demonstrate knowledge and experience in the following: Previous experience in the IT end to end change lifecycle. Proven experience balancing priorities and dealing with ambiguity. A recognised delivery management qualification such as Chartered IT Professional (CITP), Agile Practitioner or Managing Successful Programmes (MSP).
Jan 29, 2026
Full time
Bristol, Cardiff, East Kilbride, Edinburgh, Glasgow, Liverpool, Manchester - Three New Bailey, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC's Chief Digital & Information Office (CDIO) delivers in-house solutions for a wide range of business, technical, and operational challenges. Our state of the art offices provide the tools and environment needed for teams to work effectively toward a shared goal. We are committed to creating an inclusive, respectful workplace that reflects the diversity of the society we serve. By offering flexible working patterns and career support, we aim to help every colleague reach their full potential. We welcome applications from people of all backgrounds with the skills and experience to succeed. Within the Delivery Management profession, we foster collaboration and growth through a strong community. Our diverse team benefits from clear career paths and guidance from senior leaders, ensuring opportunities to learn, share, and thrive together. This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Office). The complexity or breadth of products or teams will vary in this role, depending on the context of the work assigned. For those who thrive in a fast paced, exciting, and motivational environment, we offer unique and unparalleled opportunities to work with some of the latest technologies and make a real, lasting difference. Senior IT Delivery Manager - Responsibilities As a Senior IT Delivery Manager, you will be responsible for: The end to end delivery of one or more large and/or complex IT projects, and integration into HMRC technical infrastructure. Production and management of end to end IT delivery plans and reporting. Identification, management and mitigation of IT risks, issues and dependencies. Raising, monitoring and challenging commercials/costs across all delivery teams and commercially engaged delivery partners. Financial forecasting and tracking of all project expenditure. Building and maintaining effective and collaborative relationships in order to achieve successful outcomes for the organisation. Working closely with business stakeholders, supporting and understanding business needs and strategy, ensuring deliverables are understood, aligned and agreed. Reporting and communicating project deliverables, progress and benefits to a wide range of stakeholders across all grades. Applying your experience / understanding of both Agile and waterfall delivery methodologies in a delivery management setting. Line management of IT Delivery Managers at various levels, nurturing the people and skills to deliver successfully. Supporting the overall IT Delivery team via escalation management, guidance and performance management. Resourcing & Capacity Management of your immediate team. Being a credible, knowledgeable, enthusiastic, and supportive team player demonstrating strong communication skills and having a real passion to develop the teams and to build diverse cross team relationships. Being an active member of the Delivery Manager community. Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints. Person specification The successful candidate will need to demonstrate practical knowledge and experience in the following: Delivering large and complex IT change projects or programmes. a multi supplier technical team as part of a wider project/programme area, in an environment of large scale organisational change. Communicating, collaborating and influencing across a diverse range of stakeholders, managing requirements and expectations. Navigating through complex governance frameworks. Understanding and application of standard project management tools. Management of project risks, issues, decisions, and dependencies. Assessing and challenging costs in an IT change environment, to achieve value for money. Applying both Agile and Waterfall methodologies. Managing and developing a team of professionals. Managing multi supplier integration to achieve quality and timely outcomes for customers. Interpretation of change, making it easy for teams and stakeholders to understand what needs to be delivered - by who, why, how, and when. Ideally, the successful candidate will also demonstrate knowledge and experience in the following: Previous experience in the IT end to end change lifecycle. Proven experience balancing priorities and dealing with ambiguity. A recognised delivery management qualification such as Chartered IT Professional (CITP), Agile Practitioner or Managing Successful Programmes (MSP).
Overview Ready to take your estate agency career to the next level? As Branch Manager at haart Greenford, you'll be at the heart of a thriving, high-performing team-driving results, nurturing talent, and shaping the success of your branch. If you're a confident estate agency professional with a passion for people and performance-your next big move starts here. Benefits of being a Branch Partner at haart Estate Agents in Greenford £60,000 per year, complete on-target earnings £30,000 to £32,500 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme Main Responsibilities of a Branch Partner at haart Estate Agents in Greenford Driving growth and market share at all times Delivering a service that creates 'Raving Fans' Overseeing and participating in all aspects of the sales process. Promote their offices within the local community Support and promote the maximisation of referrals across businesses Measure results and report on KPIs and budget performance, driving sales to maximise market share Build, manage and lead an effective branch team Influence a result through effective team management, action planning and delivery of the plan Analyse and problem solve issues with team and senior managers to drive deal value, market share and results Create a positive and proactive working environment within their branches Represent and promote the company's core beliefs Be open, honest, and act with integrity at all times Ensure Health & Safety of all colleagues and all reporting is carried out in compliance with legislation and company policies and procedures Essential Skills of a Branch Partner at haart Estate Agents in Greenford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Jan 29, 2026
Full time
Overview Ready to take your estate agency career to the next level? As Branch Manager at haart Greenford, you'll be at the heart of a thriving, high-performing team-driving results, nurturing talent, and shaping the success of your branch. If you're a confident estate agency professional with a passion for people and performance-your next big move starts here. Benefits of being a Branch Partner at haart Estate Agents in Greenford £60,000 per year, complete on-target earnings £30,000 to £32,500 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme Main Responsibilities of a Branch Partner at haart Estate Agents in Greenford Driving growth and market share at all times Delivering a service that creates 'Raving Fans' Overseeing and participating in all aspects of the sales process. Promote their offices within the local community Support and promote the maximisation of referrals across businesses Measure results and report on KPIs and budget performance, driving sales to maximise market share Build, manage and lead an effective branch team Influence a result through effective team management, action planning and delivery of the plan Analyse and problem solve issues with team and senior managers to drive deal value, market share and results Create a positive and proactive working environment within their branches Represent and promote the company's core beliefs Be open, honest, and act with integrity at all times Ensure Health & Safety of all colleagues and all reporting is carried out in compliance with legislation and company policies and procedures Essential Skills of a Branch Partner at haart Estate Agents in Greenford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
Jan 29, 2026
Full time
Head of Delivery - Ministry of Housing, Communities and Local Government - G6 The salary for this role is £66,620 (National) or £73,423 (London) Published on Full-time (Permanent) The salary for this role is £66,620 (National) or £73,423 (London) Published on 26 January 2026 Deadline 8 February 2026 Location About the job Job summary Here at the Ministry of Housing, Communities & Local Government (MHCLG), we work on things that make a real difference to people's lives. Whether it's through the homes we live in, the work of our local councils, or the communities we're all part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you're thinking of joining us, there's never been a more exciting time. We have over 3,500 staff who are based in 20 offices across the UK. We're looking for up to two Heads of Delivery, who are experts in making agile delivery work for services that includes people, processes, policy, and tech. You'll be part of a Senior Leadership team with a Service Owner and other discipline leads. You'll act as a servant leader, removing blockers and assuring the deliver for a wide range of teams. You'll support Delivery Managers and Product Managers in strategic planning and end-to-end agile delivery. To be successful in this role, you will need to have experience in leading user-centred, end-to-end service delivery that supports policy, operations, and technology. Experience working with the Government Service Standard is not required but would helpful. You will also need to be able to work effectively in a fast-paced, high-pressure environment. Find out more about our Digital teams and what they are working on through our MHCLG Digitalblog . Please note that MHCLG do not offer visa sponsorship and applicants will need a valid visa for the duration of your employment. As a Head of Delivery, you'll: Manage and develop a large programme team, composed of Civil Servant and from third party suppliers, remove blockers and help all teams become high-performing Collaborate and engage with a range of stakeholders, supporting and challenging your teams around delivery timelines and adherence to the Service Standard Identify and help remove blockers and manage risks, commercial relationships, budgets, and people Work with Service Owners and other heads of functions to promote effective cross-functional delivery and ensure dependencies are fully understood and managed appropriately Take a leadership role in the MHCLG Delivery Manager community, helping mature the profession across the organisation and outside your programme Line manage and coach Senior Delivery Managers and other related roles Person specification As a Head of Delivery, you'll have: A strong record of leading agile, multidisciplinary teams to deliver end-to-end digital services that meet user needs and achieve strategic outcomes Experience of leading and advocating for user-centred design and agile delivery Strong interpersonal skills, be used to managing senior stakeholders, and accustomed to managing and initiating change Experience of delivering through others and successfully line managing, coaching and mentoring individuals and agile teams Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs Experience of commercial, supplier and dependency management
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
Jan 29, 2026
Full time
About Us The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work. Dalriada Together is part of Dalriada Trustees Limited (Dalriada) a leading independent trustee. Within the Together model we work closely with our colleagues within the Together team. The Team consists of Trustees, administrators, client managers and actuaries. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group and to get involved in a way of working that is collaborative and leads to fast decisions Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester. We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers. About You We are hiring a Senior Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation. The successful candidate will have proven experience as a Senior Administrator and leading/supporting other colleagues. In addition, being able to work as part of an integrated Trustee team, supporting all aspects of the services covered under the Dalriada Together proposition We are looking for candidates who are ambitious and enjoy working with people and who is looking for a role that can offer opportunities to be involved in the wider aspects of Trustee services. You will be well organised and proactive, calm under pressure and can communicate effectively. You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets. Responsibilities & Criteria As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as point of contact for scheme members, working closely within and contributing to the trustee team and other third party suppliers appointed to a Scheme. An important part of the role is ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels. As part of this the candidate will need to provide project management oversight and mentor and peer review work being undertaken by other more junior members working on a scheme. Our team carry out all types of exercises from winding up schemes and calculating members' pension benefits to carrying out forensic research for schemes, all the while providing an excellent service to the members of our Schemes. This variation makes Together an exciting opportunity. Broad pension's technical knowledge, with at least eight years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice Knowledge of systems e.g. Microsoft Office/ Windows applications. Experience in managing ad-hoc and annual pension projects Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties. Experience of working pro-actively and using own initiative to complete tasks. The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives. A flexible working approach, with the desire to support and contribute to other areas of Trustee services offered by the Together team. Desirable Criteria Qualified or on the way to qualifying in the relevant pensions qualifications Knowledge of and experience with GMP Reconciliation / Equalisation calculations. Experience in attending Trustee meetings. The ability to support and develop less experienced members of the team. Project Management oversight Benefits include; Excellent Remuneration Package Flexible Annual Leave Flexible Working (Onsite, Hybrid) Matched Pension Contribution Income Protection and Life assurance. Comprehensive Private Medical, Dental Cover include Employee Assistance Programme Annual Health Screening Car Leasing Scheme Reserved Parking (Belfast & Manchester) Cycle to Work Scheme Annual Season Ticket Centrally located modern offices equipped with shower facilities Great Coffee, Daily snacks, fresh fruit and weekly company lunches Social Events, Games and away days Charity Payroll Giving Circumstances Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. Location: UK-wide with opportunity available in Belfast, Manchester or Glasgow All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us, we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please calland ask to speak to a member of the People team.
