Location Bristol, London, Manchester About the job Job summary As the Government Cyber Unit, our mission is to protect public services and the UK Government from cyber threats by: setting strategic direction for government and the public sector on cyber security through the Government Cyber Action Plan managing the portfolio of programmes to implement the strategy across central government establishing standards and policies ( Government Cyber Security Standard and the Cyber Policy Handbook) supporting government organisations to deliver secure digital services via Secure by Design assuring system and organisation cyber security via initiatives such as GovAssure identifying public sector internet-facing digital assets, finding vulnerabilities and misconfigurations and helping to fix them through the cyber and domains protection services leading the operational response to cyber threats, vulnerabilities and incidents through the Government Cyber Coordination Centre (GC3) We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. The Cyber Services Team supports the delivery of the Government Cyber Action Plan by coordinating, overseeing and delivering services to help public sector organisations solve cyber security challenges. The services we provide centrally are those where automation and economies of scale can be applied to address common resilience and cyber problems. These cover the core internet services we all rely on such as DNS, email and web services, as well as vulnerability management, cyber testing and cyber capability uplift. We ensure that cyber services are easy to find and use, and that the information and support delivered by these services is coherent, valuable, relevant, timely, trusted, reliable and easy to action. We track success using evidence based objective measures. Job description We are hiring 2 Lead Technical Architects in the campaign, one for the Cyber Services Team and one for the Cyber Products team - Please let us know if you have a preference for one of the roles in your application. As a Lead Technical Architect you'll: define and own a coherent suite of digital cyber defence services or products that are best delivered centrally, for the whole of the public sector. work closely with the Heads of Cyber Services and Products to support the delivery of the services and products according to the agreed roadmap. The services and products may be owned and operated internally by the team, by other parts of DSIT, by third party public sector bodies or by commercial organisations. provide technical leadership for the Cyber Services strategy and a coherent suite of services, ensuring that services are feasible, roadmaps align to underlying technology roadmaps, and that services work coherently together provide technical leadership for the coherent suite of products, ensuring that products are feasible, roadmaps align to underlying technology roadmaps, and that products work coherently together. maintain knowledge of the global cyber security landscape, including threats, vulnerabilities and how they are mitigated maintain knowledge of the global cyber security marketplace, and the opportunities it provides for the public sector own the overall prioritisation of service or product development, and work with the Head of Cyber Services, Head of Cyber Products and Service Owners to ensure that the suite continues to evolve coherently to meet new threats and challenges engage with industry and government specialists to understand their current cyber security challenges and how they are meeting them, ultimately looking for opportunities to share best practices or develop new central services and products manage and develop staff so that they reach their full potential, thrive and contribute effectively to the team's objectives Person specification We're interested in people who have a high level of expertise in: leading broad and complex strategic work across systems and services, with an ability to think strategically and bring clarity and structure to uncertainty owning and defining digital cyber defence services and products that operate across government at scale actively addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues assessing products and services and giving constructive feedback and guidance on priorities and improvements coordinating service and product development with other teams across organisational boundaries communicate well with senior stakeholders and technical and non-technical stakeholders, including suppliers, coordinating activity across a number of organisations toward common objectives engaging well with people through a range of channels and explain what you are doing and how you are doing it in clear and compelling ways managing staff effectively, using initiative to identify issues within team dynamics and proactively implement appropriate solutions. developing staff through tailored feedback, adapting communication styles to ensure impact is effective and lasting
Mar 03, 2026
Full time
Location Bristol, London, Manchester About the job Job summary As the Government Cyber Unit, our mission is to protect public services and the UK Government from cyber threats by: setting strategic direction for government and the public sector on cyber security through the Government Cyber Action Plan managing the portfolio of programmes to implement the strategy across central government establishing standards and policies ( Government Cyber Security Standard and the Cyber Policy Handbook) supporting government organisations to deliver secure digital services via Secure by Design assuring system and organisation cyber security via initiatives such as GovAssure identifying public sector internet-facing digital assets, finding vulnerabilities and misconfigurations and helping to fix them through the cyber and domains protection services leading the operational response to cyber threats, vulnerabilities and incidents through the Government Cyber Coordination Centre (GC3) We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. The Cyber Services Team supports the delivery of the Government Cyber Action Plan by coordinating, overseeing and delivering services to help public sector organisations solve cyber security challenges. The services we provide centrally are those where automation and economies of scale can be applied to address common resilience and cyber problems. These cover the core internet services we all rely on such as DNS, email and web services, as well as vulnerability management, cyber testing and cyber capability uplift. We ensure that cyber services are easy to find and use, and that the information and support delivered by these services is coherent, valuable, relevant, timely, trusted, reliable and easy to action. We track success using evidence based objective measures. Job description We are hiring 2 Lead Technical Architects in the campaign, one for the Cyber Services Team and one for the Cyber Products team - Please let us know if you have a preference for one of the roles in your application. As a Lead Technical Architect you'll: define and own a coherent suite of digital cyber defence services or products that are best delivered centrally, for the whole of the public sector. work closely with the Heads of Cyber Services and Products to support the delivery of the services and products according to the agreed roadmap. The services and products may be owned and operated internally by the team, by other parts of DSIT, by third party public sector bodies or by commercial organisations. provide technical leadership for the Cyber Services strategy and a coherent suite of services, ensuring that services are feasible, roadmaps align to underlying technology roadmaps, and that services work coherently together provide technical leadership for the coherent suite of products, ensuring that products are feasible, roadmaps align to underlying technology roadmaps, and that products work coherently together. maintain knowledge of the global cyber security landscape, including threats, vulnerabilities and how they are mitigated maintain knowledge of the global cyber security marketplace, and the opportunities it provides for the public sector own the overall prioritisation of service or product development, and work with the Head of Cyber Services, Head of Cyber Products and Service Owners to ensure that the suite continues to evolve coherently to meet new threats and challenges engage with industry and government specialists to understand their current cyber security challenges and how they are meeting them, ultimately looking for opportunities to share best practices or develop new central services and products manage and develop staff so that they reach their full potential, thrive and contribute effectively to the team's objectives Person specification We're interested in people who have a high level of expertise in: leading broad and complex strategic work across systems and services, with an ability to think strategically and bring clarity and structure to uncertainty owning and defining digital cyber defence services and products that operate across government at scale actively addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues assessing products and services and giving constructive feedback and guidance on priorities and improvements coordinating service and product development with other teams across organisational boundaries communicate well with senior stakeholders and technical and non-technical stakeholders, including suppliers, coordinating activity across a number of organisations toward common objectives engaging well with people through a range of channels and explain what you are doing and how you are doing it in clear and compelling ways managing staff effectively, using initiative to identify issues within team dynamics and proactively implement appropriate solutions. developing staff through tailored feedback, adapting communication styles to ensure impact is effective and lasting
Design Manager - Modular Healthcare Buildings Job Title: Design Manager - Modular Healthcare Buildings Job reference Number: Industry Sector: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions. Location: Hull (hybrid working available) Remuneration: £45,000-£60,000 Benefits: 5% matched pension, 4x death in service, 25 days annual leave, health cash plan, car allowance The role of the Design Manager - Modular Healthcare Buildings will involve: Design Manager Position dealing with permanent modular buildings in the healthcare sector. Co-ordinating all design matters between the key project stakeholders (Client, Design Team, third party specialist designers, Contractor and Developer) Ensure that workloads are prioritised in line with project programmes and deadlines Overseeing technical documentation to support tenders / quotations and design related queries where required Liaise regularly with internal and external teams Ensuring that drawings are completed to the highest levels, to standards and client specifications Working on 2-3 projects at a time Working on projects from £0.5-£10 million The ideal applicant will be a Design Manager - Modular Healthcare Buildings with: Must have design experience with the modular sector. Ideally have had experience working within the healthcare sector Ideally have Autodesk proficiency Strong communication skills across all levels both written and verbal Excellent negotiation and relationship building skills Familiar with working in a fast paced environment dealing with multiple projects at any one time Mitchell Maguire is a specialist construction recruitment consultancy, dealing exclusively with construction jobs, construction vacancies and specification positions within: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions.
Mar 03, 2026
Full time
Design Manager - Modular Healthcare Buildings Job Title: Design Manager - Modular Healthcare Buildings Job reference Number: Industry Sector: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions. Location: Hull (hybrid working available) Remuneration: £45,000-£60,000 Benefits: 5% matched pension, 4x death in service, 25 days annual leave, health cash plan, car allowance The role of the Design Manager - Modular Healthcare Buildings will involve: Design Manager Position dealing with permanent modular buildings in the healthcare sector. Co-ordinating all design matters between the key project stakeholders (Client, Design Team, third party specialist designers, Contractor and Developer) Ensure that workloads are prioritised in line with project programmes and deadlines Overseeing technical documentation to support tenders / quotations and design related queries where required Liaise regularly with internal and external teams Ensuring that drawings are completed to the highest levels, to standards and client specifications Working on 2-3 projects at a time Working on projects from £0.5-£10 million The ideal applicant will be a Design Manager - Modular Healthcare Buildings with: Must have design experience with the modular sector. Ideally have had experience working within the healthcare sector Ideally have Autodesk proficiency Strong communication skills across all levels both written and verbal Excellent negotiation and relationship building skills Familiar with working in a fast paced environment dealing with multiple projects at any one time Mitchell Maguire is a specialist construction recruitment consultancy, dealing exclusively with construction jobs, construction vacancies and specification positions within: Senior Designer, Design Manager, Architectural Designer, Modular Healthcare Designer, AutoCAD, Revit, BIM, Modular Construction, Offsite Construction, Modular Buildings, Healthcare Architecture, Hospital Design, Healthcare Facility Planning, Prefabricated Buildings, DfMA, HTM, HBN, Healthcare Developer, Sustainable Modular Design, Turnkey Modular Solutions.
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
This role can also be based in London ( Osterley). We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do As a senior developer within the CyberSecurity Organization, you'll be working on building the critical workflows in ServiceNow that enable the company's ability to track, fix, and prevent security vulnerabilities and deficiencies. The applications and workflows you create keep our company and our customers safe and secure. Your specific job functions may include: Write efficient, scalable code and continuously improve system performance and stability of the ServiceNow platform. Design, develop, and maintain new ServiceNow applications and platform enhancements within the scope of CyberSecurity. Troubleshoot, debug, and resolve complex technical issues across ServiceNow modules. Provide guidance and mentorship to team members on ServiceNow development and portal usage. Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions, working closely with the ServiceNow architect and business analysts. Utilize ServiceNow best practices, coding standards, and ITIL processes. Participate in code reviews and provide constructive feedback to improve development quality. Write and maintain automated scripts that test your code against requirements. What you'll bring Significant hands-on experience developing within a ServiceNow platform. Both ServiceNow Development and Administration experience (Business Rules, Client Scripts, Script Includes, UI Policies, etc.). At least one of the following certifications is required: ServiceNow ITIL Certification ServiceNow Certified System Administrator (CSA) Understanding of ServiceNow architecture and performance optimization techniques. Strong development experience with: JavaScript Business Rules, Client Scripts, Script Includes UI Policies, UI Actions Flow Designer and Workflows Excellent debugging and problem-solving skills. Ability to write clean, maintainable, and high-performing code. Excellent communication and collaboration abilities. Ability to work independently and lead technical initiatives. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
