Travel with passion. Travel with purpose. FINN Partners is looking for an Account Manager to join our UK Travel PR Practice. We are a multi-award winning Practice that specialises in travel and tourism recently winning PR Agency of the Year at The Travel Marketing Awards for the sixth consecutive year. We put travel, tourism and lifestyle brands on the map. As a global, independent, integrated marketing powerhouse that fuses unrivalled travel expertise with cross sector firepower & boutique service to help clients achieve growth, you will have all the benefits of working in a global agency combined with sector specific team mentality. We are smart, passionate people on a mission to make a difference in the world. More than an integrated marketing agency, we are a bold collective of communications advocates, stewarding brands, protecting reputations, pioneering industries, influencing public policy, and leveraging data and analytics to shape the most important conversations of our day. Requirements: Minimum 3 years of travel trade experience with the necessary skills to manage a team responsible for a number of accounts. Specific experience in account management, marketing, trade industry relationships and other tourism promotional activities are desirable. Key skills: Excellent internal and external communication particularly with the travel trade and promotional media Excellent contacts in relevant fields Ability to flexibly manage team workloads and priorities Excellent writing and presentation skills Problem solving skills and tenacious attitude Creative and fun approach to marketing Proactive, self motivated, resourceful and innovative team player A desire to learn and a self initiated approach to keeping up to date with industry progress IT skills including Excel, PowerPoint, Word, eMail Marketing, current Social Media and other Web2.0 platforms. General Attributes: General business acumen Awareness of budgeting process and application of agency commission on bought in services Responsibility for checking accuracy and achieving quality standards in all self generated work and all client projects Attending industry events and networking sessions to raise both client and Brighter profile Accurate maintenance of office admin to ensure conformance to client contracts with particular focus on invoicing procedures. Account management: General control of account servicing - identify areas that require additional support or funds. Brief third party suppliers and organise bought in services. Responsible for quality of written materials sent out on behalf of the agency Research and contribution to marketing and activity, reviews and evaluations. Involvement in and awareness of representation strategy and associated activities including trade training. Full spectrum project management from conception to delivery. Draw upon industry experience and research to develop, build and plan fiscal activities for annual budget proposals. Relationship Management: Client Relations Delivery of approved action plans and work schedules for trade representation and promotional activity as client appropriate. Delivery of client monthly activity reports and ad hoc reporting. Regular liaison with clients to ensure work is progressing according to the planned programme. Planning and implementation of client activities within budget. Proactively research markets and client information in order to understand issues and operating environments. Relationship Management: Trade relations: Specific responsibility for account management of the core Tour Operator accounts for each Destination client. Regular maintenance of trade contacts database. Liaise with the trade on a pro active and reactive basis, effectively building and maintaining relationships with key contacts in person and by telephone. Build effective relationships with target tour operators with a view to increasing client exposure and managing co op promotional campaigns. Involvement in the planning, management and delivery of trade training sessions for both tour operators and travel agents and other similar events. Constantly look for and seize promotional opportunities whenever possible. Plan all elements of and attend, support and represent clients at consumer & trade shows when required. Relationship Management: Internal Relations: Plan, organise and manage account executives (including any industry internship roles) and support staff in managing their day to day activities, maintaining quality control over workload produced by account executives as 'or' when applicable. Awareness of account executive's workloads and ability to prioritise workloads. Proactively identify any team issues and discuss resolution strategies with senior management. Communicate and work effectively within each client team and across the representation and PR functions. Acknowledge staff development needs and make recommendations for support and training programmes. New business: Contribution to new business brainstorm sessions Driving new business research Active participation in producing and delivering pitch presentations / RFP solutions We listen. We engage. We act. There is no typical day. Generally, working hours are 9.00 5:30pm, Monday to Friday but sometimes there are times you will be out until late or up at the crack of dawn organising photo shoots or attending events. Plus there is international travel involved with press trips and conferences - that is the nature of PR. We offer a hybrid working structure that offers a mix of WFH and WFO and our bright, modern office on Old Street just steps away from the Old Street Roundabout is designed for hybrid brainstorms, meetings, and get togethers as a team. Not based in London? That's ok - we have team members across the UK who visit the office on occasion, so we welcome remote applicants, and we offer flexible working options. Fast track to results. 3+ years of public relations or journalism experience in travel, tourism and lifestyle. Agency experience is preferable. Excellent travel and hospitality knowledge Enthusiasm and a desire to be involved in award winning PR campaigns A nose for a great story Strong writing skills for varied audiences Ability to work in a fast paced environment A love of travel A passion for media Existing media and trade contacts in relevant fields Excellent writing and presentation skills Good attention to detail, organisation and confidence are all a must Resourceful and innovative Development minded, helping to coach and develop junior members of the team Team player IT whizz Strong commercial acumen We offer a generous benefits package that includes: 25 days' holiday plus 5 additional "summer days", with the ability to carry days over Discretionary annual bonus Comprehensive medical, dental and life insurance Enhanced maternity leave Referral bonuses for hiring and new business Free breakfast and complimentary snacks Wellness subsidy Tax free Work from Home subsidy Hybrid working structure - flexible number of days in the office - min. one Dog friendly office Why FINN Travel? Leaders in the 360 travel ecosystem. FINN Partners is one of the fastest-growing global, independent communications agencies with a heart and a conscience. We serve clients through a powerful combination of hands on partnership, highly specialised expertise, and a values driven culture that champions integrity, collaboration, and innovation. More than an agency, we are agents of change and our tenacious and gregarious team is on an evolving quest to develop and originate innovative content and award winning ideas. 1400+ people worldwide 200+ travel pros 33 offices 3 continents A coveted portfolio of the world's leading travel brands. FINN Partners has decades of experience representing destination, hospitality, tourism, lifestyle, food & beverage, art & architecture and economic development clients with award winning B2B and B2C strategies. We understand and can influence every aspect of the travel industry - bringing together fully integrated teams to deliver attention earning results. One size does not fit all. We create personalised marketing and communications solutions based on each client's unique needs. With deep Travel & Tourism expertise at the core, our model flexes seamlessly, tapping into specialised knowledge and relationships in Consumer Lifestyle, Corporate, Sustainability, Wellness, Public Affairs and Crisis Communications, along with the full arsenal of integrated capabilities - spanning research, creative, digital, social, influencer and partnerships - to help our clients achieve their business goals. A select portfolio of purpose driven work. We are an acknowledged leader in Purpose & Social Impact - spanning CSR, ESG, Sustainability, Environment, DEI and Employee Engagement. From Day one, we have sought to build and maintain a diverse culture that is welcoming and celebratory of all people - not because it's a trending topic, but because it matters deeply to us. Want to see what we get up to . click apply for full job details
Apr 30, 2026
Full time
Travel with passion. Travel with purpose. FINN Partners is looking for an Account Manager to join our UK Travel PR Practice. We are a multi-award winning Practice that specialises in travel and tourism recently winning PR Agency of the Year at The Travel Marketing Awards for the sixth consecutive year. We put travel, tourism and lifestyle brands on the map. As a global, independent, integrated marketing powerhouse that fuses unrivalled travel expertise with cross sector firepower & boutique service to help clients achieve growth, you will have all the benefits of working in a global agency combined with sector specific team mentality. We are smart, passionate people on a mission to make a difference in the world. More than an integrated marketing agency, we are a bold collective of communications advocates, stewarding brands, protecting reputations, pioneering industries, influencing public policy, and leveraging data and analytics to shape the most important conversations of our day. Requirements: Minimum 3 years of travel trade experience with the necessary skills to manage a team responsible for a number of accounts. Specific experience in account management, marketing, trade industry relationships and other tourism promotional activities are desirable. Key skills: Excellent internal and external communication particularly with the travel trade and promotional media Excellent contacts in relevant fields Ability to flexibly manage team workloads and priorities Excellent writing and presentation skills Problem solving skills and tenacious attitude Creative and fun approach to marketing Proactive, self motivated, resourceful and innovative team player A desire to learn and a self initiated approach to keeping up to date with industry progress IT skills including Excel, PowerPoint, Word, eMail Marketing, current Social Media and other Web2.0 platforms. General Attributes: General business acumen Awareness of budgeting process and application of agency commission on bought in services Responsibility for checking accuracy and achieving quality standards in all self generated work and all client projects Attending industry events and networking sessions to raise both client and Brighter profile Accurate maintenance of office admin to ensure conformance to client contracts with particular focus on invoicing procedures. Account management: General control of account servicing - identify areas that require additional support or funds. Brief third party suppliers and organise bought in services. Responsible for quality of written materials sent out on behalf of the agency Research and contribution to marketing and activity, reviews and evaluations. Involvement in and awareness of representation strategy and associated activities including trade training. Full spectrum project management from conception to delivery. Draw upon industry experience and research to develop, build and plan fiscal activities for annual budget proposals. Relationship Management: Client Relations Delivery of approved action plans and work schedules for trade representation and promotional activity as client appropriate. Delivery of client monthly activity reports and ad hoc reporting. Regular liaison with clients to ensure work is progressing according to the planned programme. Planning and implementation of client activities within budget. Proactively research markets and client information in order to understand issues and operating environments. Relationship Management: Trade relations: Specific responsibility for account management of the core Tour Operator accounts for each Destination client. Regular maintenance of trade contacts database. Liaise with the trade on a pro active and reactive basis, effectively building and maintaining relationships with key contacts in person and by telephone. Build effective relationships with target tour operators with a view to increasing client exposure and managing co op promotional campaigns. Involvement in the planning, management and delivery of trade training sessions for both tour operators and travel agents and other similar events. Constantly look for and seize promotional opportunities whenever possible. Plan all elements of and attend, support and represent clients at consumer & trade shows when required. Relationship Management: Internal Relations: Plan, organise and manage account executives (including any industry internship roles) and support staff in managing their day to day activities, maintaining quality control over workload produced by account executives as 'or' when applicable. Awareness of account executive's workloads and ability to prioritise workloads. Proactively identify any team issues and discuss resolution strategies with senior management. Communicate and work effectively within each client team and across the representation and PR functions. Acknowledge staff development needs and make recommendations for support and training programmes. New business: Contribution to new business brainstorm sessions Driving new business research Active participation in producing and delivering pitch presentations / RFP solutions We listen. We engage. We act. There is no typical day. Generally, working hours are 9.00 5:30pm, Monday to Friday but sometimes there are times you will be out until late or up at the crack of dawn organising photo shoots or attending events. Plus there is international travel involved with press trips and conferences - that is the nature of PR. We offer a hybrid working structure that offers a mix of WFH and WFO and our bright, modern office on Old Street just steps away from the Old Street Roundabout is designed for hybrid brainstorms, meetings, and get togethers as a team. Not based in London? That's ok - we have team members across the UK who visit the office on occasion, so we welcome remote applicants, and we offer flexible working options. Fast track to results. 3+ years of public relations or journalism experience in travel, tourism and lifestyle. Agency experience is preferable. Excellent travel and hospitality knowledge Enthusiasm and a desire to be involved in award winning PR campaigns A nose for a great story Strong writing skills for varied audiences Ability to work in a fast paced environment A love of travel A passion for media Existing media and trade contacts in relevant fields Excellent writing and presentation skills Good attention to detail, organisation and confidence are all a must Resourceful and innovative Development minded, helping to coach and develop junior members of the team Team player IT whizz Strong commercial acumen We offer a generous benefits package that includes: 25 days' holiday plus 5 additional "summer days", with the ability to carry days over Discretionary annual bonus Comprehensive medical, dental and life insurance Enhanced maternity leave Referral bonuses for hiring and new business Free breakfast and complimentary snacks Wellness subsidy Tax free Work from Home subsidy Hybrid working structure - flexible number of days in the office - min. one Dog friendly office Why FINN Travel? Leaders in the 360 travel ecosystem. FINN Partners is one of the fastest-growing global, independent communications agencies with a heart and a conscience. We serve clients through a powerful combination of hands on partnership, highly specialised expertise, and a values driven culture that champions integrity, collaboration, and innovation. More than an agency, we are agents of change and our tenacious and gregarious team is on an evolving quest to develop and originate innovative content and award winning ideas. 1400+ people worldwide 200+ travel pros 33 offices 3 continents A coveted portfolio of the world's leading travel brands. FINN Partners has decades of experience representing destination, hospitality, tourism, lifestyle, food & beverage, art & architecture and economic development clients with award winning B2B and B2C strategies. We understand and can influence every aspect of the travel industry - bringing together fully integrated teams to deliver attention earning results. One size does not fit all. We create personalised marketing and communications solutions based on each client's unique needs. With deep Travel & Tourism expertise at the core, our model flexes seamlessly, tapping into specialised knowledge and relationships in Consumer Lifestyle, Corporate, Sustainability, Wellness, Public Affairs and Crisis Communications, along with the full arsenal of integrated capabilities - spanning research, creative, digital, social, influencer and partnerships - to help our clients achieve their business goals. A select portfolio of purpose driven work. We are an acknowledged leader in Purpose & Social Impact - spanning CSR, ESG, Sustainability, Environment, DEI and Employee Engagement. From Day one, we have sought to build and maintain a diverse culture that is welcoming and celebratory of all people - not because it's a trending topic, but because it matters deeply to us. Want to see what we get up to . click apply for full job details
Our mission is two-fold: growing a brand that is seen as the industry's "Confident Guide" and building a business with a balanced purpose. We want to be a "Confident Guide", sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the 'equipment' they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things! We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people's satisfaction at Natilik. Role Purpose Aligned to our Collaboration proposition, the Marketing Manager will be responsible for developing effective marketing proposition strategies and plans to communicate the features and benefits of new/existing products and services to clients and consumers. Main activities, tasks & duties A marketing manager at Natilik's will vary from day to day but will focus on delivering the following: Working closely with our Design function (Solution Architects and Technical Leadership) to develop and deliver commercially viable propositions that meet existing and emerging client/customer/consumer needs. Developing proposition roadmap alongside the solutions architects utilising all available data and insight to measure and improve performance across all key metrics (operational, client satisfaction), ensuring clear technology and services articulation. Ensuring that the articulation and go to market developed propositions are in line with the founding principles, business objectives, marketing strategy and consistent with other propositions, taking responsibility for proposition asset creation for your areas of technology. Contributing to the development of a portfolio wide proposition roadmap that aligns to both Natilik and Natilik's ecosystem of partners. Build on product messaging that sets new products/services apart from others in the market to give them a unique selling point and a clear point of differentiation. Participate in the launch of new services and products, which involve several different departments and stakeholders. Deliver and work in conjunction with other marketing managers to develop programmes of activity that promote key campaigns in line with our proposition plans. Obtain insights into customers' usage of current products, untapped opportunities and buyer personas, through interviews, surveys, focus groups and sales data, etc. Use market research data to establish Natilik's unique market positioning. Create content such as podcasts, videos, website copy and press articles. Speak and present about products and services to both external and internal audiences. Brief the PR/marketing teams about new products/services. Propose and keep within a budget. Manage marketing partner relationships and represent Natilik in any partner quarterly business reviews and any other partner meetings. How you will make an impact By focusing on these areas below, a Marketing Manager can drive business growth, enhance brand loyalty, and contribute significantly to the company's success. Developing Effective Strategies: Crafting and implementing marketing strategies that align with company goals and resonate with target audiences. Driving Brand Awareness: Enhancing the company's brand presence through innovative campaigns and consistent messaging across all channels. Analysing Market Trends: Keeping abreast of market trends and consumer behaviour to inform marketing tactics and stay ahead of competitors. Leveraging Data: Using data analytics to measure campaign performance, refine strategies, and demonstrate ROI to stakeholders. Optimising Digital Presence: Maximizing the impact of digital marketing efforts, including SEO, social media, and email campaigns. Fostering Customer and Partner Engagement: Building and nurturing customer relationships through targeted content, personalised communication, and excellent customer service. Collaborating with Teams: Working closely with Solution Architects, Design Leaders and the wider marketing and sales team to ensure cohesive and effective marketing initiatives. Managing Budgets and Rebates: Efficiently managing marketing budgets to maximise ROI and ensure cost effective campaigns. Key Skills & Qualities The key skills required for a successful marketing manager at Natilik include: Collaborative skills: As a Marketing Manager at Natilik, you will need to work closely with various teams across the organisation, including sales, engineering, design, and IT. This role also requires collaboration with senior leaders globally and external parties such as vendors, suppliers, and clients. Effective stakeholder management and teamwork are critical to success in this position. Communication Skills: Excellent written and verbal communication skills are essential. You will regularly present new products and services and write engaging copy that tells the 'story' of these offerings for various marketing channels and sales materials. The ability to produce high quality presentation materials is also crucial. Client, Product, and Industry Awareness: Research is a fundamental part of the role, involving gaining insights into customer needs and experiences through data analysis, surveys, and customer interviews. A deep understanding of product/service sales and industry trends is expected. An all rounder Marketer: A successful Marketing Manager must be proficient in creativity, graphic design, digital marketing, copywriting, social media management, and go to market strategy. Data Management: Ability to handle and gain insights that can be effectively implemented in Natilik's proposition and offering. Organisational Skills: Strong organisational skills, including time management, prioritization, and attention to detail, are essential for managing the diverse responsibilities of this role effectively. Experience Experience in a Marketing Manager role within the technology sector Experience managing AI tooling Knowledge of Collaboration technologies is desirable Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well being, job satisfaction, and work life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave
Apr 30, 2026
Full time
Our mission is two-fold: growing a brand that is seen as the industry's "Confident Guide" and building a business with a balanced purpose. We want to be a "Confident Guide", sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the 'equipment' they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things! We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people's satisfaction at Natilik. Role Purpose Aligned to our Collaboration proposition, the Marketing Manager will be responsible for developing effective marketing proposition strategies and plans to communicate the features and benefits of new/existing products and services to clients and consumers. Main activities, tasks & duties A marketing manager at Natilik's will vary from day to day but will focus on delivering the following: Working closely with our Design function (Solution Architects and Technical Leadership) to develop and deliver commercially viable propositions that meet existing and emerging client/customer/consumer needs. Developing proposition roadmap alongside the solutions architects utilising all available data and insight to measure and improve performance across all key metrics (operational, client satisfaction), ensuring clear technology and services articulation. Ensuring that the articulation and go to market developed propositions are in line with the founding principles, business objectives, marketing strategy and consistent with other propositions, taking responsibility for proposition asset creation for your areas of technology. Contributing to the development of a portfolio wide proposition roadmap that aligns to both Natilik and Natilik's ecosystem of partners. Build on product messaging that sets new products/services apart from others in the market to give them a unique selling point and a clear point of differentiation. Participate in the launch of new services and products, which involve several different departments and stakeholders. Deliver and work in conjunction with other marketing managers to develop programmes of activity that promote key campaigns in line with our proposition plans. Obtain insights into customers' usage of current products, untapped opportunities and buyer personas, through interviews, surveys, focus groups and sales data, etc. Use market research data to establish Natilik's unique market positioning. Create content such as podcasts, videos, website copy and press articles. Speak and present about products and services to both external and internal audiences. Brief the PR/marketing teams about new products/services. Propose and keep within a budget. Manage marketing partner relationships and represent Natilik in any partner quarterly business reviews and any other partner meetings. How you will make an impact By focusing on these areas below, a Marketing Manager can drive business growth, enhance brand loyalty, and contribute significantly to the company's success. Developing Effective Strategies: Crafting and implementing marketing strategies that align with company goals and resonate with target audiences. Driving Brand Awareness: Enhancing the company's brand presence through innovative campaigns and consistent messaging across all channels. Analysing Market Trends: Keeping abreast of market trends and consumer behaviour to inform marketing tactics and stay ahead of competitors. Leveraging Data: Using data analytics to measure campaign performance, refine strategies, and demonstrate ROI to stakeholders. Optimising Digital Presence: Maximizing the impact of digital marketing efforts, including SEO, social media, and email campaigns. Fostering Customer and Partner Engagement: Building and nurturing customer relationships through targeted content, personalised communication, and excellent customer service. Collaborating with Teams: Working closely with Solution Architects, Design Leaders and the wider marketing and sales team to ensure cohesive and effective marketing initiatives. Managing Budgets and Rebates: Efficiently managing marketing budgets to maximise ROI and ensure cost effective campaigns. Key Skills & Qualities The key skills required for a successful marketing manager at Natilik include: Collaborative skills: As a Marketing Manager at Natilik, you will need to work closely with various teams across the organisation, including sales, engineering, design, and IT. This role also requires collaboration with senior leaders globally and external parties such as vendors, suppliers, and clients. Effective stakeholder management and teamwork are critical to success in this position. Communication Skills: Excellent written and verbal communication skills are essential. You will regularly present new products and services and write engaging copy that tells the 'story' of these offerings for various marketing channels and sales materials. The ability to produce high quality presentation materials is also crucial. Client, Product, and Industry Awareness: Research is a fundamental part of the role, involving gaining insights into customer needs and experiences through data analysis, surveys, and customer interviews. A deep understanding of product/service sales and industry trends is expected. An all rounder Marketer: A successful Marketing Manager must be proficient in creativity, graphic design, digital marketing, copywriting, social media management, and go to market strategy. Data Management: Ability to handle and gain insights that can be effectively implemented in Natilik's proposition and offering. Organisational Skills: Strong organisational skills, including time management, prioritization, and attention to detail, are essential for managing the diverse responsibilities of this role effectively. Experience Experience in a Marketing Manager role within the technology sector Experience managing AI tooling Knowledge of Collaboration technologies is desirable Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well being, job satisfaction, and work life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave
Job Description Role: Technology Operating Model Manager - Resources Industry Location: London, Manchester, Newcastle, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serves Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model manager will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Qualification We are looking for individuals with the following skills and experience: Technology Experience: Have experience designing modern technology operating models or are an engineering professional with a background in Data & AI, DevOps or Platform Engineering that is seeking to pivot their career towards advisory work Understand modern IT, Data, AI and Cloud operating model components and methodologies Understand functional architecture and how this informs modern IT operating model structure and design Are curious and passionate about exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.) Strategic Thinking: Can synthesise business strategies and challenges to inform target technology operating model design Can simplify and explain complex business technology challenges Experience adapting operating model designs to meet varying client industry needs Stakeholder Management: Ability to inspire teams and build consensus in high pressure situations Are comfortable co creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome Have proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders Delivery and Execution: Have experience working on complex digital transformation programmes Can work across multi disciplinary teams Industry Experience: Have experience in Mining, Natural Resources, Utilities or Energy What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package that includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Edinburgh Manchester Newcastle Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 15, 2026
Full time
Job Description Role: Technology Operating Model Manager - Resources Industry Location: London, Manchester, Newcastle, Edinburgh Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects, on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how their value can be maximised in a client's landscape. Joining the team means becoming part of a community that serves Accenture's clients with the best and brightest insights regarding technology operating model strategy, design and transformation. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target operating models, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage. Your responsibilities as a technology operating model manager will include: Partner with technology and business leaders to architect "how" technology functions unlock business value and agility through the right operating model blueprint Co creating a client's Technology Operating Model vision, strategy and design - from initial product and platform structures to organisation, governance and process designs Shaping value cases to articulate the case for change Shaping implementation approaches and roadmaps, ensuring alignment to wider business objectives Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate the need for new capabilities and operating model changes Advising on, designing and implementing modern engineering capabilities including Platform Engineering, DevOps, SRE, Automation, Data & AI and Cloud Conducting Agile and modern engineering maturity assessments to identify opportunities to improve quality, consistency and speed to market Developing recommendations and translating them into actionable roadmaps for complex and large technology transformations using Lean and Agile enterprise principles Supporting the creation of methods and processes by area / technology function, to embed new ways of working Providing insights to clients on common pitfalls during operating model transformation and devising appropriate risk mitigation strategies Leading and coaching client teams in adopting new operating models and engineering practices Leading and coaching junior team members Qualification We are looking for individuals with the following skills and experience: Technology Experience: Have experience designing modern technology operating models or are an engineering professional with a background in Data & AI, DevOps or Platform Engineering that is seeking to pivot their career towards advisory work Understand modern IT, Data, AI and Cloud operating model components and methodologies Understand functional architecture and how this informs modern IT operating model structure and design Are curious and passionate about exploring emerging technologies (Cloud Native, Data, AI, Robotics, etc.) Strategic Thinking: Can synthesise business strategies and challenges to inform target technology operating model design Can simplify and explain complex business technology challenges Experience adapting operating model designs to meet varying client industry needs Stakeholder Management: Ability to inspire teams and build consensus in high pressure situations Are comfortable co creating and partnering with technology and business leaders, working through ambiguity to architect the right outcome Have proven stakeholder management and communication skills, leveraged to influence and persuade client stakeholders Delivery and Execution: Have experience working on complex digital transformation programmes Can work across multi disciplinary teams Industry Experience: Have experience in Mining, Natural Resources, Utilities or Energy What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package that includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Edinburgh Manchester Newcastle Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking a Senior Product Manager - Platform and AI to help us redefine the music industry. We've developed a new technology to produce on demand vinyl records and built a web platform that enables music creators to create and sell their products worldwide through our store at no cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media, but most importantly, we give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). Most would love to have their music on vinyl or CD for friends, family, and fans, many would happily buy a record for around $30 if accessible without high costs or minimums, which our scalable on demand tech makes possible. elasticStage delivers easy, affordable access to this booming opportunity. As Senior Product Manager for Platform & AI, you will own the strategy and execution of the technical foundations that unlock elasticStage's next phase of growth: the partner-embedded model, AI-native release and commerce capabilities, and the platform infrastructure required to scale across languages, markets and distribution channels. This is a role for a builder who is genuinely excited by technology. You will work at the frontier of how AI agents and LLMs are reshaping how physical music is created and distributed, and you will be the person at elasticStage who figures out what that means for our product. You will lead across three areas: For our partners in the music world, you will own our embedded model: the infrastructure that allows any partner to offer elasticStage's capabilities natively within their own products. This is central to elasticStage's path to 20X user growth by 2027. For AI & agents, you will define and build how creators and fans interact with elasticStage through AI-native surfaces, including agentic release flows where an LLM handles the end-to-end process of releasing a vinyl, and commerce integrations that allow fans to discover and purchase through AI-powered channels. For platform foundations, you will lead large-scale platform improvements, including full language localisation, AI-powered customer support, and the technical infrastructure needed to support growth without linear cost growth. Before we can move fast on AI-native journeys and an embedded partner model, the foundations must be solid. A meaningful part of this role is doing that groundwork first: supporting in understanding what we have across data architecture, platform structure and engineering practices, identifying what needs to change, and putting the right structures in place to build on. The right candidate will see this as the interesting problem it is, not the preamble to the real work. You will also play a central role in how elasticStage's engineering team operates, working closely with the engineering team to introduce structured agile practices, build product management rigour, and ensure the team is set up to execute at pace and quality. We value intellectual curiosity, a strong builder mindset and practical experimentation. You will work closely with engineering to shape how AI is used across the product lifecycle to accelerate validation, increase velocity and reduce dependency on full engineering cycles, influencing both our tooling and how we build. Responsibilities: Assess and help the engineering team define what needs to be true across data architecture, platform structure and engineering practices before we can scale, then lead the work to get us there. Own the platform and AI roadmap, balancing foundational investments with bold new product bets and maintaining a clear line of sight to commercial impact. Define and deliver AI-native creator journeys, including agentic flows where LLMs handle the end-to-end release process with minimal human input. Build the embedded partner model: the API and iframe infrastructure that allows distribution platforms and third-party services to offer elasticStage natively within their own products. Lead large-scale platform improvements, including full language localisation and AI-powered customer support, enabling growth without linear cost increases. Work closely with the Head of Engineering to embed structured agile practices, sharpen requirements and prioritisation, and raise the overall effectiveness of the software team. Align cross-functionally across Engineering, Growth, Operations and Data to sequence work sensibly and deliver measurable outcomes. Core Product & Technical Experience 5+ years of product management experience in a consumer, marketplace or commerce context. Strong technical fluency: comfortable reading and writing technical specifications, engaging deeply with engineering teams, and making informed trade offs between build approaches. Good to have, demonstrable experience in shipping API or integration products: you understand how to design for developer experience and build reliable, scalable interfaces. Experience delivering large, cross-functional platform projects (localisation, integrations, data infrastructure) to production. Experience assessing what a platform needs before it can scale, across data architecture, platform structure and engineering practices. Growth, Commercial & AI Builder Mindset You think customer and commercial outcomes first. Able to define and own KPIs tied to business performance, with a clear hypothesis driven approach to what you build and why. Genuine curiosity about AI and a hands on approach to understanding new capabilities: you experiment with the latest models, tools and agent frameworks. Good to have: some experience evaluating or shipping AI-powered product features, ideally including LLM-based workflows, chatbots or agentic systems. Comfortable operating in ambiguity with a bias toward action: you can define a path forward even when the technology or the market is still evolving. SQL familiarity and strong analytical capability; you use data to inform prioritisation and measure impact. Strong communicator who can "lead without authority" and mobilise technical and non-technical stakeholders around priorities and trade offs. What We Offer: Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Flexible time off: 25 days of paid holiday, a paid birthday off, and remote friendly working. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location: Enjoy a hybrid work model with the flexibility to work from home, while spending at least 3 days a week in our vibrant London, King's Cross office.
Apr 13, 2026
Full time
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking a Senior Product Manager - Platform and AI to help us redefine the music industry. We've developed a new technology to produce on demand vinyl records and built a web platform that enables music creators to create and sell their products worldwide through our store at no cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media, but most importantly, we give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). Most would love to have their music on vinyl or CD for friends, family, and fans, many would happily buy a record for around $30 if accessible without high costs or minimums, which our scalable on demand tech makes possible. elasticStage delivers easy, affordable access to this booming opportunity. As Senior Product Manager for Platform & AI, you will own the strategy and execution of the technical foundations that unlock elasticStage's next phase of growth: the partner-embedded model, AI-native release and commerce capabilities, and the platform infrastructure required to scale across languages, markets and distribution channels. This is a role for a builder who is genuinely excited by technology. You will work at the frontier of how AI agents and LLMs are reshaping how physical music is created and distributed, and you will be the person at elasticStage who figures out what that means for our product. You will lead across three areas: For our partners in the music world, you will own our embedded model: the infrastructure that allows any partner to offer elasticStage's capabilities natively within their own products. This is central to elasticStage's path to 20X user growth by 2027. For AI & agents, you will define and build how creators and fans interact with elasticStage through AI-native surfaces, including agentic release flows where an LLM handles the end-to-end process of releasing a vinyl, and commerce integrations that allow fans to discover and purchase through AI-powered channels. For platform foundations, you will lead large-scale platform improvements, including full language localisation, AI-powered customer support, and the technical infrastructure needed to support growth without linear cost growth. Before we can move fast on AI-native journeys and an embedded partner model, the foundations must be solid. A meaningful part of this role is doing that groundwork first: supporting in understanding what we have across data architecture, platform structure and engineering practices, identifying what needs to change, and putting the right structures in place to build on. The right candidate will see this as the interesting problem it is, not the preamble to the real work. You will also play a central role in how elasticStage's engineering team operates, working closely with the engineering team to introduce structured agile practices, build product management rigour, and ensure the team is set up to execute at pace and quality. We value intellectual curiosity, a strong builder mindset and practical experimentation. You will work closely with engineering to shape how AI is used across the product lifecycle to accelerate validation, increase velocity and reduce dependency on full engineering cycles, influencing both our tooling and how we build. Responsibilities: Assess and help the engineering team define what needs to be true across data architecture, platform structure and engineering practices before we can scale, then lead the work to get us there. Own the platform and AI roadmap, balancing foundational investments with bold new product bets and maintaining a clear line of sight to commercial impact. Define and deliver AI-native creator journeys, including agentic flows where LLMs handle the end-to-end release process with minimal human input. Build the embedded partner model: the API and iframe infrastructure that allows distribution platforms and third-party services to offer elasticStage natively within their own products. Lead large-scale platform improvements, including full language localisation and AI-powered customer support, enabling growth without linear cost increases. Work closely with the Head of Engineering to embed structured agile practices, sharpen requirements and prioritisation, and raise the overall effectiveness of the software team. Align cross-functionally across Engineering, Growth, Operations and Data to sequence work sensibly and deliver measurable outcomes. Core Product & Technical Experience 5+ years of product management experience in a consumer, marketplace or commerce context. Strong technical fluency: comfortable reading and writing technical specifications, engaging deeply with engineering teams, and making informed trade offs between build approaches. Good to have, demonstrable experience in shipping API or integration products: you understand how to design for developer experience and build reliable, scalable interfaces. Experience delivering large, cross-functional platform projects (localisation, integrations, data infrastructure) to production. Experience assessing what a platform needs before it can scale, across data architecture, platform structure and engineering practices. Growth, Commercial & AI Builder Mindset You think customer and commercial outcomes first. Able to define and own KPIs tied to business performance, with a clear hypothesis driven approach to what you build and why. Genuine curiosity about AI and a hands on approach to understanding new capabilities: you experiment with the latest models, tools and agent frameworks. Good to have: some experience evaluating or shipping AI-powered product features, ideally including LLM-based workflows, chatbots or agentic systems. Comfortable operating in ambiguity with a bias toward action: you can define a path forward even when the technology or the market is still evolving. SQL familiarity and strong analytical capability; you use data to inform prioritisation and measure impact. Strong communicator who can "lead without authority" and mobilise technical and non-technical stakeholders around priorities and trade offs. What We Offer: Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Flexible time off: 25 days of paid holiday, a paid birthday off, and remote friendly working. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location: Enjoy a hybrid work model with the flexibility to work from home, while spending at least 3 days a week in our vibrant London, King's Cross office.
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking a Senior Product Manager - Platform and AI to help us redefine the music industry. We've developed a new technology to produce on demand vinyl records and built a web platform that enables music creators to create and sell their products worldwide through our store at no cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media, but most importantly, we give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). Most would love to have their music on vinyl or CD for friends, family, and fans, many would happily buy a record for around $30 if accessible without high costs or minimums, which our scalable on demand tech makes possible. elasticStage delivers easy, affordable access to this booming opportunity. As Senior Product Manager for Platform & AI, you will own the strategy and execution of the technical foundations that unlock elasticStage's next phase of growth: the partner-embedded model, AI-native release and commerce capabilities, and the platform infrastructure required to scale across languages, markets and distribution channels. This is a role for a builder who is genuinely excited by technology. You will work at the frontier of how AI agents and LLMs are reshaping how physical music is created and distributed, and you will be the person at elasticStage who figures out what that means for our product. You will lead across three areas: For our partners in the music world, you will own our embedded model: the infrastructure that allows any partner to offer elasticStage's capabilities natively within their own products. This is central to elasticStage's path to 20X user growth by 2027. For AI & agents, you will define and build how creators and fans interact with elasticStage through AI-native surfaces, including agentic release flows where an LLM handles the end-to-end process of releasing a vinyl, and commerce integrations that allow fans to discover and purchase through AI-powered channels. For platform foundations, you will lead large-scale platform improvements, including full language localisation, AI-powered customer support, and the technical infrastructure needed to support growth without linear cost growth. Before we can move fast on AI-native journeys and an embedded partner model, the foundations must be solid. A meaningful part of this role is doing that groundwork first: supporting in understanding what we have across data architecture, platform structure and engineering practices, identifying what needs to change, and putting the right structures in place to build on. The right candidate will see this as the interesting problem it is, not the preamble to the real work. You will also play a central role in how elasticStage's engineering team operates, working closely with the engineering team to introduce structured agile practices, build product management rigour, and ensure the team is set up to execute at pace and quality. We value intellectual curiosity, a strong builder mindset and practical experimentation. You will work closely with engineering to shape how AI is used across the product lifecycle to accelerate validation, increase velocity and reduce dependency on full engineering cycles, influencing both our tooling and how we build. Responsibilities: Assess and help the engineering team define what needs to be true across data architecture, platform structure and engineering practices before we can scale, then lead the work to get us there. Own the platform and AI roadmap, balancing foundational investments with bold new product bets and maintaining a clear line of sight to commercial impact. Define and deliver AI-native creator journeys, including agentic flows where LLMs handle the end-to-end release process with minimal human input. Build the embedded partner model: the API and iframe infrastructure that allows distribution platforms and third-party services to offer elasticStage natively within their own products. Lead large-scale platform improvements, including full language localisation and AI-powered customer support, enabling growth without linear cost increases. Work closely with the Head of Engineering to embed structured agile practices, sharpen requirements and prioritisation, and raise the overall effectiveness of the software team. Align cross-functionally across Engineering, Growth, Operations and Data to sequence work sensibly and deliver measurable outcomes. Core Product & Technical Experience 5+ years of product management experience in a consumer, marketplace or commerce context. Strong technical fluency: comfortable reading and writing technical specifications, engaging deeply with engineering teams, and making informed trade offs between build approaches. Good to have, demonstrable experience in shipping API or integration products: you understand how to design for developer experience and build reliable, scalable interfaces. Experience delivering large, cross-functional platform projects (localisation, integrations, data infrastructure) to production. Experience assessing what a platform needs before it can scale, across data architecture, platform structure and engineering practices. Growth, Commercial & AI Builder Mindset You think customer and commercial outcomes first. Able to define and own KPIs tied to business performance, with a clear hypothesis driven approach to what you build and why. Genuine curiosity about AI and a hands on approach to understanding new capabilities: you experiment with the latest models, tools and agent frameworks. Good to have: some experience evaluating or shipping AI-powered product features, ideally including LLM-based workflows, chatbots or agentic systems. Comfortable operating in ambiguity with a bias toward action: you can define a path forward even when the technology or the market is still evolving. SQL familiarity and strong analytical capability; you use data to inform prioritisation and measure impact. Strong communicator who can "lead without authority" and mobilise technical and non-technical stakeholders around priorities and trade offs. What We Offer: Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Flexible time off: 25 days of paid holiday, a paid birthday off, and remote friendly working. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location: Enjoy a hybrid work model with the flexibility to work from home, while spending at least 3 days a week in our vibrant London, King's Cross office.
Apr 13, 2026
Full time
Cutting Edge Music Tech - On-Demand Vinyl Records We are seeking a Senior Product Manager - Platform and AI to help us redefine the music industry. We've developed a new technology to produce on demand vinyl records and built a web platform that enables music creators to create and sell their products worldwide through our store at no cost. We partner with leading record labels, streaming services, digital providers, distributors, and iconic global artists to build a global solution for physical media, but most importantly, we give small and emerging artists frictionless access to offer vinyl and CDs to their fans through our innovative solution and planned production/fulfilment centres in Europe, the USA, and Asia. The vinyl market has grown over 20% yearly for the last 16 years, and CDs are growing again for the first time in two decades. By 2030, there will be nearly 200 million music creators worldwide (with AI accelerating this even further). Most would love to have their music on vinyl or CD for friends, family, and fans, many would happily buy a record for around $30 if accessible without high costs or minimums, which our scalable on demand tech makes possible. elasticStage delivers easy, affordable access to this booming opportunity. As Senior Product Manager for Platform & AI, you will own the strategy and execution of the technical foundations that unlock elasticStage's next phase of growth: the partner-embedded model, AI-native release and commerce capabilities, and the platform infrastructure required to scale across languages, markets and distribution channels. This is a role for a builder who is genuinely excited by technology. You will work at the frontier of how AI agents and LLMs are reshaping how physical music is created and distributed, and you will be the person at elasticStage who figures out what that means for our product. You will lead across three areas: For our partners in the music world, you will own our embedded model: the infrastructure that allows any partner to offer elasticStage's capabilities natively within their own products. This is central to elasticStage's path to 20X user growth by 2027. For AI & agents, you will define and build how creators and fans interact with elasticStage through AI-native surfaces, including agentic release flows where an LLM handles the end-to-end process of releasing a vinyl, and commerce integrations that allow fans to discover and purchase through AI-powered channels. For platform foundations, you will lead large-scale platform improvements, including full language localisation, AI-powered customer support, and the technical infrastructure needed to support growth without linear cost growth. Before we can move fast on AI-native journeys and an embedded partner model, the foundations must be solid. A meaningful part of this role is doing that groundwork first: supporting in understanding what we have across data architecture, platform structure and engineering practices, identifying what needs to change, and putting the right structures in place to build on. The right candidate will see this as the interesting problem it is, not the preamble to the real work. You will also play a central role in how elasticStage's engineering team operates, working closely with the engineering team to introduce structured agile practices, build product management rigour, and ensure the team is set up to execute at pace and quality. We value intellectual curiosity, a strong builder mindset and practical experimentation. You will work closely with engineering to shape how AI is used across the product lifecycle to accelerate validation, increase velocity and reduce dependency on full engineering cycles, influencing both our tooling and how we build. Responsibilities: Assess and help the engineering team define what needs to be true across data architecture, platform structure and engineering practices before we can scale, then lead the work to get us there. Own the platform and AI roadmap, balancing foundational investments with bold new product bets and maintaining a clear line of sight to commercial impact. Define and deliver AI-native creator journeys, including agentic flows where LLMs handle the end-to-end release process with minimal human input. Build the embedded partner model: the API and iframe infrastructure that allows distribution platforms and third-party services to offer elasticStage natively within their own products. Lead large-scale platform improvements, including full language localisation and AI-powered customer support, enabling growth without linear cost increases. Work closely with the Head of Engineering to embed structured agile practices, sharpen requirements and prioritisation, and raise the overall effectiveness of the software team. Align cross-functionally across Engineering, Growth, Operations and Data to sequence work sensibly and deliver measurable outcomes. Core Product & Technical Experience 5+ years of product management experience in a consumer, marketplace or commerce context. Strong technical fluency: comfortable reading and writing technical specifications, engaging deeply with engineering teams, and making informed trade offs between build approaches. Good to have, demonstrable experience in shipping API or integration products: you understand how to design for developer experience and build reliable, scalable interfaces. Experience delivering large, cross-functional platform projects (localisation, integrations, data infrastructure) to production. Experience assessing what a platform needs before it can scale, across data architecture, platform structure and engineering practices. Growth, Commercial & AI Builder Mindset You think customer and commercial outcomes first. Able to define and own KPIs tied to business performance, with a clear hypothesis driven approach to what you build and why. Genuine curiosity about AI and a hands on approach to understanding new capabilities: you experiment with the latest models, tools and agent frameworks. Good to have: some experience evaluating or shipping AI-powered product features, ideally including LLM-based workflows, chatbots or agentic systems. Comfortable operating in ambiguity with a bias toward action: you can define a path forward even when the technology or the market is still evolving. SQL familiarity and strong analytical capability; you use data to inform prioritisation and measure impact. Strong communicator who can "lead without authority" and mobilise technical and non-technical stakeholders around priorities and trade offs. What We Offer: Industry-Leading Salary Package: Enjoy a highly competitive salary package that rewards your expertise and hard work. Flexible time off: 25 days of paid holiday, a paid birthday off, and remote friendly working. Comprehensive Pension Scheme: Secure your future with our robust pension scheme. Cutting-Edge Tech Office Environment: Work in a modern, tech-driven office environment equipped with the latest tools and technology. Medical Insurance: Protect yourself with our comprehensive medical insurance plan. Work Location: Enjoy a hybrid work model with the flexibility to work from home, while spending at least 3 days a week in our vibrant London, King's Cross office.
