243 jobs found

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into the Trust Tech department! You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as an individual, while also having an influence (or even leading) on the direction of projects and technological choices. As a Senior Software Engineer, you will leverage your extensive knowledge and experience to spearhead the development of our products. You'll be instrumental in the technical direction of projects, from initial concept to final deployment and ongoing maintenance. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation. About the team: You will be joining a brand new team being built within the Trust Tech department, focusing specifically on businesses. The team is responsible for building and maintaining automated systems that enforce Trustpilot's terms of use for businesses. This includes developing systems for automatic detection, enforcement of misuse, and internal investigation tools. This work is vital to maintaining Trust and Transparency on the platform. To achieve this, we collaborate closely with Data Scientists, Data Ops, and ML Ops to build sophisticated automated architectures that integrate detection models and robustly scale our misuse enforcement. What you'll be doing: Understanding the existing technical landscape and planning, implementing, and releasing new features with a focus on backend stability and scalability. Architecting solutions to handle high-volume data processing for fraud detection while maintaining the internal tooling frontends used for investigations. Troubleshooting existing software, squashing bugs across the stack, and optimizing database performance. Inspire and challenge the organisation with your knowledge of how to solve complex architectural problems. Help to lead the technical direction of the team through the adoption of best practices, tooling, and Infrastructure as Code. Help mentor and coach less experienced colleagues. Who you are: Experience at a Senior level, building full-stack applications, but with a deep focus and passion for backend engineering. Extensive proficiency in Node.js and TypeScript. Competent with frontend frameworks (specifically React). Proficient AWS experience is a must. A customer-centric and solution-oriented mindset with a bias to action. Motivated to push yourself and the people around you to constantly improve in a healthy way. Nice to have: Experience integrating AI/ML models or working with LLMs/Generative AI in a backend context. Experience with Google Cloud Platform services (specifically BigQuery or Pub/Sub). Some relevant technologies and services we use: Languages: TypeScript, JavaScript Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), GCP (BigQuery, Pub/Sub), Docker, Terraform Backend: Node.js, Serverless Framework Database: DynamoDB, PostgreSQL, BigQuery Frontend: React, Next.js, CSS Modules Tools: GitHub Actions Find more here: What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.

Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: Hybrid 4.5 day working week (Half day Fridays) About Infinity We are building the next generation of call intelligence and AI-driven insight platforms. Over the next three years, our focus is on evolving from a strong analytics foundation into an outcome-driven, API-first platform that embeds intelligence directly into customer workflows. This is an opportunity to join us at a pivotal stage. You'll help shape both how we build and what we build, working on systems that process high-volume, high-value data and increasingly leverage AI and automation to deliver measurable customer and business outcomes. We value pragmatic engineering, clear thinking, and continuous learning. Our teams are small, autonomous, and outcome-focused, with a strong emphasis on quality, ownership, and collaboration. We are entering our next growth phase - investing in AI-powered platform scalability, operational excellence and maturity, and cost-efficient growth to support our long-term strategy and enterprise ambitions. The Role As Head of DevOps, you will lead Infinity's cloud, infrastructure, and platform reliability functions, ensuring that our systems are secure, scalable, observable, and continuously deployable. You will shape and execute the DevOps and Platform Engineering strategy, enabling high-velocity software delivery with best-in-class automation, observability, and DORA-driven performance metrics. Reporting to the CTO, you will manage a small but high-impact team of two DevOps/SRE Engineers, working closely with the other teams within the Product & Engineering (P&E) organisation to build the next-generation operational foundation for Infinity's AI-driven SaaS platform. About You This should include the 4 to 5 key Infinity behaviours needed for the role eg: To succeed in Infinity and this role you need to be able to work smart, hard and with a positive energy. You work at pace always looking for ways to improve things and with an eye on the results. You are a creative thinker who dares to do things differently. Being a team player is essential. In Infinity that means being open, honest, consistent and fair and contributing to a sense of purpose and positive team morale. Key Responsibilities Strategy & Leadership Define and execute Infinity's DevOps and Platform Engineering roadmap aligned with product and engineering strategy. Lead and mentor two DevOps/SRE Engineers, developing a culture of automation, reliability, and continuous improvement. Drive adoption of DORA metrics (Deployment Frequency, Lead Time for Change, MTTR, Change Failure Rate) as core operational KPIs. Partner with the Head of Engineering and CTO to set and deliver uptime, scalability, and efficiency objectives. Infrastructure & Cloud Management Own the design, governance, and optimisation of AWS-based infrastructure, ensuring scalability, cost efficiency, and resilience. Champion Infrastructure as Code (IaC) using Terraform and Puppet for environment provisioning, configuration, and compliance automation. Lead the management and optimisation of serverless and event-driven architectures, leveraging AWS Lambda, API Gateway, and related services. Oversee cloud cost management, performance tuning, and disaster recovery planning. CI/CD & Automation Oversee the design and continuous improvement of CI/CD pipelines (GitHub Actions) to ensure rapid, low-risk deployments. Embed automated testing, code quality gates, and policy-as-code enforcement. Implement progressive delivery techniques such as blue/green and canary deployments to reduce risk. Integrate DevSecOps practices, automating security scanning, dependency management, and compliance checks. Observability, Reliability & Incident Management Establish and maintain platform-wide observability through dashboards, alerts, SLOs, SLIs, and SLAs. Use modern observability stacks (e.g. Prometheus, Grafana, Datadog, ELK) for proactive monitoring and root cause analysis. Lead post-incident reviews and ensure continuous improvement through robust RCA and feedback loops. Own and report on service reliability metrics (availability, latency, throughput, error rates) to leadership. Security, Compliance & Governance Ensure DevOps practices uphold ISO 27001, PCI-DSS, GDPR, and other relevant compliance standards. Oversee secrets management, identity and access controls, and vulnerability scanning across environments. Partner with the Head of Engineering to ensure continuous compliance and audit readiness. Embed DevSecOps principles to automate compliance validation and shift security left in the development lifecycle. Collaboration & Reporting Collaborate with the other teams within the P&E organisation, including Product, Solutions, Data, Engineering and Quality, to ensure smooth integration between development, deployment, and operations. Provide regular operational reports on uptime, incident performance, DORA metrics, and infrastructure efficiency. Work closely with the Head of Engineering on roadmap alignment, capacity planning, and continuous improvement initiatives. Key Competencies & Experience 7+ years' experience in DevOps, SRE, or infrastructure roles, including 3+ years in a leadership or senior technical capacity. Proven expertise in AWS (Lambda, EC2, RDS, S3, CloudWatch, Route53) and IaC (Terraform, Puppet, or Pulumi). Strong knowledge of CI/CD tooling, observability stacks, and cloud security best practices. Demonstrated experience applying DORA metrics and improving delivery performance. Deep understanding of network security, identity management, and compliance frameworks (ISO 27001, PCI-DSS, SOC2, GDPR). Excellent collaboration, communication, and problem-solving skills, with a mindset for automation and continuous improvement. Desirable Experience supporting AI/ML or real-time analytics workloads. AWS Certified DevOps Engineer, or equivalent certification. Experience within MarTech, call-tracking, or voice analytics SaaS environments. Prior involvement in ISO 27001 and PCI-DSS certification or audit evidence processes. Benefits you can enjoy 4.5 day working week (Half day every Friday- 1pm finish) 25 days holiday (with the option to buy up to an additional 5 days per year) Private single medical insurance Employee Assistance Programme Life Assurance (4x Salary) Enhanced Maternity and Paternity Pay Tech Scheme Loan (of up to £2,000 per year) Ride to Work Scheme Season Ticket Loan Dedicated annual company and team social budget At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you

Director of Engineering Who we are: Mobysoft is a UK-based Software-as-a-Service (SaaS) company that provides predictive analytics, data intelligence, and automation solutions designed specifically for the social housing sector. We work in partnership with housing providers to help them improve operational efficiency, deliver better services to tenants, and make data-driven decisions that enhance both financial and social outcomes. Founded in 2003, Mobysoft is a trusted technology partner to social landlords across the UK, supporting them in managing rent arrears, repairs, compliance, and overall property performance. Our products are built on a foundation of deep sector knowledge, advanced data science, and a commitment to security, privacy, and reliability. Our core product suite includes: RentSense - a predictive income management solution that helps landlords prioritise arrears cases and maximise rent collection efficiency RepairSense - an analytics solution that helps social landlords understand, forecast and manage repairs demand and performance, enabling more proactive and efficient repairs services RiskSense - an analytics solution that helps social landlords identify, monitor and track housing hazards covered by Awaab's Law, supporting a proactive and evidence-led approach to hazard management RentSense , RepairSense and RiskSense are all delivered as part of the PropertySense analytics platform, providing a secure, scalable environment for combining hazard insight with operational housing, repairs and asset data. Our solutions are used daily by thousands of housing professionals, supporting consistent, fair, and timely decisions that positively impact tenants' lives. Our purpose is simple: to empower social housing providers with trusted data and intelligent insight so they can focus on what matters most - supporting their tenants and communities. What are we looking for? The Technology team at Mobysoft is a diverse mix of people spanning Product, Engineering and Data. We operate in an open, collaborative and cross functional environment, solving difficult problems for our customers. We empower teams and individuals to build, deliver and operate high quality technical solutions to help our Social Housing customers. As Director of Engineering at Mobysoft, you will be the senior leader with ultimate accountability for engineering delivery, technical execution, and the effectiveness of our engineering organisation. Reporting to the CTPO, you will lead multiple engineering teams working across both established products (RentSense, RepairSense) and our next generation analytics platform, PropertySense. This is a pivotal role at a moment of significant transformation: running and improving live, customer critical services while building a modern, scalable platform for the future. You will provide clear leadership to Lead Engineers, ensuring delivery is predictable, quality remains high, and teams are supported to do their best work. You will partner closely with other Technology functions Product (led by our Director of Product), Data (led by our Head of Data), Delivery, and the wider business to translate strategy into executable plans and to surface risk, constraints, and trade offs early and transparently. This role suits a pragmatic, delivery credible engineering leader who is comfortable operating in constraint, close to the detail when required, and focused on outcomes over ceremony. Our Technology team is fully remote, with both UK and offshore staff. What This Role Is - and Is Not This role is: Hands on where needed, strategic where appropriate Focused on delivery, execution, and engineering effectiveness A close partner to the CTPO and product leadership This role is not: A "CTO in waiting" A purely strategic or abstract leadership position A role leading a 100+ person engineering organisation (we are 22 engineers today, rising to 27) Key Responsibilities, Activities and Decision Areas What You Will Be Doing: Engineering Leadership & Delivery Take end to end accountability for engineering delivery, ensuring teams ship valuable, high quality software predictably and sustainably. Lead and support a group of Lead Engineers, setting clear expectations around delivery, quality, behaviour, and collaboration. Establish and maintain effective planning, dependency management, and delivery rhythms, balancing short term commitments with longer term platform goals. Own and evolve engineering objectives and delivery metrics, ensuring progress is visible and measurable. Have accountability for adherence to SDLC processes and engineering best practices, in partnership with our Architect and Delivery lead. Platform & Technical Execution Partner with the CTPO and our Architect on technical strategy and platform execution, helping translate the PropertySense vision into sequenced, achievable delivery plans. Drive the adoption of AI tooling within Engineering, improving our efficiency and throughput. Lead engineering across a hybrid environment, running and evolving legacy products while progressively modernising architecture, tooling, and ways of working. Ensure appropriate technical standards, architectural guardrails, and quality practices are in place without over engineering or unnecessary process. Support teams working across cloud native SaaS, data intensive analytics, APIs, and full stack applications on AWS. While this role does not require acting as the primary system architect, it does require strong technical judgement and the ability to challenge, guide, and support architectural decisions across teams. Culture, People & Capability Build and sustain a healthy, collaborative engineering culture grounded in trust, accountability, and psychological safety. For us, psychological safety includes providing constructive challenge and escalation and not avoiding difficult conversations. Coach and develop Lead Engineers, helping them grow as leaders and delivery owners. Work closely with People & Leadership teams on hiring, performance management, progression frameworks, and succession planning. Act as a role model for pragmatic decision making, continuous improvement, and learning from failure. Cross Functional & Commercial Partnership Work closely with Product, Delivery, Customer, and Commercial teams to align priorities and remove delivery blockers. Communicate clearly and credibly with senior stakeholders, including the executive team and, where appropriate, customers. Help the business understand engineering trade offs, constraints, and risks, and influence decisions in the best interests of customers and the company as a whole. Ownership of continuous improvement/learning (alongside other functions) - e.g. incident management / postmortems What You Will Be Accountable For Delivery Outcomes: Engineering plans that are realistic, transparent, and consistently met. Quality & Reliability: Systems that are secure, stable, and fit for purpose, with incidents handled calmly and professionally. Team Effectiveness: Engaged teams, clear ownership, and strong engineering leadership at all levels. Sustainable Progress: Balancing delivery pressure with long term maintainability, platform evolution, and technical health. Qualifications and skills Required A strong background in software engineering, with experience leading engineering teams through Lead Engineers. Proven delivery of complex, data-driven SaaS products in a commercial environment, including operating across legacy systems and new platform development. Clear, pragmatic delivery leadership, covering planning, prioritisation, dependency management, and execution under real world constraints. A solid understanding of modern software engineering practices, including AWS, CI/CD, DevOps, and agile delivery. The ability to communicate technical concepts clearly at both detailed and executive levels. Experience working cross-functionally, making balanced decisions that consider technology, customers, and commercial realities. Comfortable operating with ambiguity, making sound decisions with imperfect information and adjusting as learning emerges. A strong drive to achieve tangible, measurable delivery outcomes, with a focus on continuous improvement across teams. Strong facilitation, coaching, and influencing skills, supporting teams in adopting better ways of working. A mindset of learning and improvement, with the judgement to trial new approaches pragmatically and discard what doesn't work. Desirable Experience in SaaS, data platforms or analytics products. Experience in platform or multi team delivery environments. The Person You are someone who: Decisive: Makes clear, timely calls instead of getting stuck in endless debate. Resourceful: Finds ways forward even when information, structure or certainty is missing. Resilient: Stays steady when things get messy and keeps others focused. Pragmatic: Chooses approaches that work, not ones that look good in theory. Influential: Gets buy in across teams without relying on authority. Direct but respectful: Communicates plainly, cuts fluff and says the hard things well. . click apply for full job details

Locations: London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG Risk has been on a Generative AI journey to transform internal operations powered through cutting edge Generative AI technologies are core to this journey. Thus, we are looking for Generative AI engineers who are passionate about designing, developing, deploying and optimizing Gen AI products at scale. This role will be hosted in Risk and Compliance digital products team to support building key prioritized Generative AI solutions. KEY RESPONSIBILITIES You will work as a squad member with strong hands on Gen AI expertise and will guide the product owners, digital leaders in conceptualizing new Gen AI products or embedding Gen AI as part of existing products in most optimum manner. You will be an hands on contributor to develop the Gen AI products along with broader squad members as well as managing other Gen AI/LLM engineers or data scientists developing Gen AI applications. Along with core Generative AI expertise, you will bring expertise in full backend development in technologies like python, typescript including REST, GraphQL etc. APIs development, core functional logic, performance, and stability of custom-built products. Conceptualize Generative AI custom products at BCG internally & operate as a technical thought partner for digital leaders and product owners. Combine data science & engineering expertise in building Generative AI products. Develop Gen AI products to develop scalable high performance enterprise products along with broader squad. Manage a team to deliver Gen AI products. Share expertise and recommendations on alternate approaches & tools to improve product. Collaborate closely with data engineers, data scientists, software engineers, QA, product owners and analysts develop seamless end to end integrated products. Build strong relationships with business stakeholders, ensuring alignment on project goals and successful integration of products into business processes. Oversee & mentor other LLM/AI engineers, data scientists in the project on Gen AI expertise. Share Gen AI knowledge & expertise across with broader digital teams squads, chapters, CoEs. Regularly ramp up on latest LLMs, technologies, frameworks & platforms in the Gen AI space. What You'll Bring Overall 9+ years of experience in engineering, machine learning & LLMs. 6+ years of hands on experience in building & deploying AI/ML/Gen AI solutions in large business critical applications. 2+ years of experience in developing Gen AI products using variety of LLMs & frameworks. 1+ years of experience leading a team. Advanced proficiency in Python for data science, engineering & LLMs. Highly curious technically to evaluate & test new technologies in Gen AI space. Proven ability to work with large structured & unstructured datasets and deploy AI/ML/Gen AI solutions through automated pipelines. Experience with leveraging, training and fine tuning Foundation Models including multimodal inputs and outputs. Strong experience working with key LLM models APIs (e.g. OpenAI, Anthropic) and LLM Frameworks (e.g. LangChain, LlamaIndex). Proficiency in generating and working with embeddings across variety of data formats. Understanding of embedding spaces and their applications in semantic search and information retrieval. Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. Expertise with RAG concepts and fundamentals (vectorDBs, semanticsearch, re rankers etc.), Expertise in implementing RAG systems that combine knowledge bases. Experience with multi agent frameworks/systems and an understanding of multi agent systems and their applications in complex problem solving scenarios. Experience in working with variety of data bases (SQL, no SQL), APIs & microservices development. Experience with LLMOps tools (e.g. Langsmith) to implement guardrails, track accuracy, hallucinations, bias and other metrics in Gen AI products. Experience in constructing and querying knowledge graphs including graph based reasoning. Experience in front end development technologies (e.g. REACT) would be good to have. Excellent communication skills, with the ability to explain complex technical concepts to various audiences. Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization. Who You'll Work With As a pivotal member of the team, you will interact extensively with a diverse range of stakeholders from across the functions both geographically and functionally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.

Senior Claims Executive page is loaded Senior Claims Executivelocations: London: Bristoltime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Overview This role involves handling a portfolio of professional indemnity claims, focussing on claims against Construction & Property professionals, including Architects, Engineers, Surveyors and Property Managers.We are looking for an experienced individual with an interest in handling Construction & Property PI claims, who has the confidence and ability to attend client meetings, deal with complex and high value claims and the passion to contribute to our thought leadership and data offerings.The ideal candidate will have the ability to review policy wordings, and will be comfortable advocating on behalf of our clients, so that they obtain the correct policy coverage available under the terms of their policy.The role is hybrid, with an expectation of 3 days working in the office. Although primarily focused on Professional Indemnity, the team also handles Directors & Officers, Cyber and Financial Institutions claims. Key Responsibilities Reviewing, drafting and submitting notifications to insurers Liaising with various stakeholders, including clients, placing colleagues and insurers to keep all parties up to date, and to ensure that claims are being proactively managed in the client's best interests Maintaining accurate data and records within our case management systems Producing thought leadership pieces for markets and areas of interest to clients Attendance of pre-renewal meetings and claim review meetings, and conducting CPD presentations Act as a point of referral for junior members of the team Required Skills Good verbal and written communication skills Highly organised, and able to prioritise workloads and own time Resilient and calm under pressure A minimum of five years of experience working within professional indemnity claims, either at a broker, insurer or law firm (ideally with a focus on Construction and/or Property professionals) Desirable Cert CII qualification or law degree Knowledge of ECF and the London MarketA career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent

Design and deliver production grade AI systems that power data intensive financial products for global clients-turning cutting edge LLM capabilities into reliable, scalable services that make a real impact. This role offers the opportunity to build AI solutions end to end, working with modern platforms like Databricks, Spark, and Delta Lake while shaping an internal AI platform used across the organisation. You'll work at the intersection of software engineering, data engineering, and platform architecture, integrating LLMs into real products where data quality, traceability, and explainability are essential. You'll collaborate with data, product, and platform teams, contribute to complex problem solving in a regulated environment, and grow your technical depth through meaningful ownership, continuous learning, and a supportive engineering culture. Your key responsibilities as a Senior Software Engineer - AI Solutions will include: Developing AI agents and LLM backed data pipelines in Databricks, progressing solutions from experimentation through to production. Designing, building, and maintaining scalable data and ML pipelines using Spark, Delta Lake, and modern orchestration tools. Evolving the internal AI platform to expand capabilities, reliability, and developer usability. Integrating LLMs into existing products and workflows with a focus on data quality, traceability, and explainability. Translating business requirements into robust technical solutions in partnership with data, product, and platform teams. Ensuring solutions meet performance, security, and compliance requirements expected in regulated financial environments. You will need the following experience and skills to join us as a Senior Software Engineer - AI Solutions: You have strong professional experience as a software engineer, with recent hands on work in AI/ML or data intensive systems. You are skilled in Python and TypeScript and have solid experience with distributed data processing (Spark preferred). You have proven experience building and operating data pipelines in Databricks or similar platforms. You have practical experience working with LLMs (e.g., OpenAI, Azure OpenAI), including prompt design, evaluation, and production integration. You demonstrate strong software engineering fundamentals-API design, testing, version control, CI/CD, and observability. FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia Pacific through an integrated platform. Our skilled team empowers clients with data driven insights, making the industry Navigate Complexity with Confidence! We foster a collaborative and inclusive work environment where engineers contribute to meaningful outcomes and are encouraged to explore new tools and techniques. You can expect hybrid working options, flexible hours to support work-life balance, regular knowledge sharing sessions, and continuous learning opportunities. We value curiosity, pragmatic engineering, and teamwork-creating a space where you can grow your expertise while delivering secure, scalable solutions. Benefits: 25 days of annual leave with the option to buy an extra 5 days each year. Benefit from enhanced paternity, maternity, and shared parental leave. Secure your future with our pension scheme. Advance your career with sponsored learning and development, including formal qualifications. Private medical insurance as employee wellbeing matters Stay fit with discounted gym memberships. Take advantage of the Bike to Work scheme for eco friendly commuting. Keep your eyes sharp with eye care and flu jab services.

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We're committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner - we're here to help! And remember: we don't expect you to meet every single requirement. If you're excited by this role, we encourage you to apply! The role Data sits at the core of our mission. We leverage bank account data to deliver high-value, intelligent payment solutions for our customers, from enhancing payment success rates to driving payer fraud prevention. As a Data Science Manager within our Payment Intelligence team, you'll partner with Software Engineers, Product Managers, and Designers to turn big ideas into reality. You'll own the full lifecycle of our algorithms, shaping everything from the initial concept to production-ready code that powers our global payment network. At GoCardless, our stack is centered around Google Cloud Platform and Vertex AI, providing a high-performance environment for innovation. Our Data Scientists operate at the intersection of Python, SQL, and BigQuery to build and deploy high-performance models at scale. What you'll do Manage and mentor a high-performing team of Data Scientists, fostering a culture of technical excellence and supporting their long-term career development. Oversee the end-to-end lifecycle of mission-critical ML models that power real-time payment decisions. Shape the strategic roadmap for the Payment Intelligence space, translating complex data challenges into actionable, high-impact goals. Drive cross-functional impact by working closely across disciplines to build end-to-end technical solutions, from concept to production. Influence Senior Leadership by acting as the bridge between technical complexity and business value, communicating ML strategy to senior stakeholders. What excites you Driving cutting-edge advancements in Data, AI, and Machine Learning within the payments space with a multidisciplinary team. Mentoring a high-performing team and fostering a culture of technical excellence. Solving the complex, real-time challenges of fraud prevention and payment optimisation at scale. Building production-grade ML models on a streamlined GCP and Vertex AI stack to drive fintech innovation. What excites us 2+ years managing Data Scientists within complex, high-stakes domains. A hands-on leader comfortable diving into the codebase. You bring strong expertise in Python and SQL to oversee the full lifecycle of a model, from initial prototype to robust production deployment. A decisive collaborator who can navigate technical trade-offs and translate complex ML concepts for cross-functional stakeholders and leadership. Familiarity with complex data environments and model architectures, such as deep learning (experience in Fintech, Fraud Prevention, or Payments is a big plus). Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. The Good Stuff! Wellbeing: Dedicated support and medical cover to keep you healthy. Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period. Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team. Equity: All permanently employed GeeCees get equity to share in our success. Parental leave: Tailored leave to support your life's great adventure. Time off: Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days. Life at GoCardless We're an organisation defined by our values; we start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision. Diversity & Inclusion We're building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. Here's where we stand: 45% identify as women 23% identify as Black, Asian, Mixed, or Other 10% identify as LGBTQIA+ 9% identify as neurodiverse 2% identify as disabled Sustainability at GoCardless We're committed to reducing our environmental impact and leaving a sustainable world for future generations. As co founders of the Tech Zero coalition we're working towards a climate positive future. Check out our sustainability action plan here. Interested in building your career at GoCardless? Get future opportunities sent straight to your email.

Senior Electrical Design Engineer (Building Services) £90,000 - £100,000 + Company Benefits + Company Bonus + Career Development + Overtime Nottingham - Hybrid Are you an Electrical Design Engineer within Building Services looking to join a growing MEP consultancy where you can lead projects, mentor junior engineers and contribute to the company's overall success, with full chartership support and the opportunity to increase your earnings through overtime and company bonuses? This growing MEP design consultancy specialises in delivering tailored mechanical and electrical building-services solutions across commercial, residential, education, and industrial projects. The team provides detailed design, calculations, and energy-efficient strategies for HVAC, electrical distribution, renewable systems, and low-carbon solutions, supported by a tight-knitt team of highly skilled team of experienced engineers. In this role you will lead Electrical Design across MEP projects, calculations, and specifications, ensuring compliance with BS7671, Part L, and BREEAM. You'll coordinate with multidisciplinary teams, attend client and design meetings, prepare technical reports and tender documents, and support site inspections, contributing to varied projects across the Midlands. This role is Monday - Friday 8:30 - 5:00 with 2 days working from home. This role would suit an Electrical Design Engineer with MEP experience wanting to take lead within a fast-growing consultancy, benefiting from hybrid working, overtime, bonuses, and funded professional development. The Role: Lead electrical design, producing compliant calculations, specifications, and documentation. Coordinate with mechanical and multidisciplinary teams across varied MEP projects. Attend client meetings, prepare reports, and support tenders. Carry out site inspections to ensure BS7671, Part L, and BREEAM compliance. Monday-Friday, 8:30-5:00, hybrid working with overtime and bonus available. The Person: Experience in electrical building services design. Knowledge of BS7671 and key design software. Confident communicator, comfortable attending client and design meetings. HNC or equivalent with a full UK driving licence. Commutable to Nottingham Reference: BBBH23096 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Benefits Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 4a, £50,797 - £65,123 A company car through company car lease scheme Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 10% company contribution) Development opportunities in line with the Senior Project Engineer progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location and Work Type Location: Hybrid working with regular travel to Yorkshire Water sites and offices. Work type: Permanent. 37 hours per week, Monday - Friday. Role Overview We have an exciting opportunity for a Senior Project Engineer to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Programme Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. The Programme Delivery department is accountable for delivering the Capital Construction Programme. This is achieved by delivering intelligent Totex solutions, through collaboration, for sustainable out-performance. The Department is also accountable for commercial and contractual arrangements across the supply chain and to deliver leading and world class contract management processes. The purpose of the department is to achieve best value for money from our Capital Programme, by optimising our resources, monitoring and tracking the effectiveness and efficiency of our supply chain commercial arrangements, through: Reducing cycle time in the project delivery process; Maintaining, or enhance service; Embracing a collaborative approach through our supply chain; Working in a safe environment; Delivering out performance against targets identified in collaborative out performance plans. Specialist Projects is a stream within Programme Delivery led by Engineers from various disciplines. Undertaking the roles of Client, Principal Designer and Principal Contractor we manage the end to end design process and utilise a wide ranging supply chain to deliver engineering construction schemes across Clean Water, Waste Water and Networks. Where you fit in: As our Senior Project Engineer you will : Provide technical supervision and line management of a team of Project Technicians Technically manage and coordinate the design and safe delivery of engineered MEICA projects within the Specialist Projects portfolio Ensure that the delivery of all projects complies with the requirements of the CDM regulations undertaking the role of Principal Contractor and supporting the Client & Principal Designer Ensure adherence to YW Engineering specification and associated documentation Drive excellent standards and performance in health and safety, risk management and control of work to ensure compliance with the YW safety Policy Ensure that robust financial management and commercial awareness form the foundation of all business decisions What skills & qualifications you will need: ICA based apprenticeship or Engineering degree or equivalent ONC/HNC/BTEC in ICA Engineering Understands the principles of control of works - Permits, POWRA, RAMS etc Understands the major processes and the effects/role of MEICA equipment in this Has a broad experience with electrical and ICA equipment and can use this experience to produce engineered solutions to resolve business risks and other issues Has a thorough understanding and working knowledge of the CDM regulations and their practical application Has a good understanding of the design and project delivery process including hazard identification, risk assessment and site supervision Ability to respond/answer to a wide range of specific technical and non-technical detailed queries Understands and has experience of working to ATEX standards Applies formal SI & ICA project development and delivery procedures - ie URS, SRS, P&IDs, FDS, FAT, SAT & O&Ms Detailed knowledge and understanding of SI & ICA best practice and standards Experience of optimising SI control systems in a complex ICA technology landscape. You will also benefit from having: Experience working in a regulated utility or major asset management / delivery with a wide-ranging asset base Previous experience in a commercially orientated and or regulated environment Knowledge of the application of SI, Automation and Instrumentation technologies in a water utility environment. Understands and applies BS7671, BSEN 61511, BSEN 13849 and BSEN 62061 and other relevant legislation / standards Knowledge of Schneider PLC platform, Mitsubishi (IEC 61131) and Allen Bradley HMI/PLC systems and software and 'iFix' SCADA. Understand process safety activities and documentation ie; Engineering Risk Assessment/Safety Reviews, Working Environment We embrace a flexible working model, where our hybrid setup typically requires an average of 1 to 2 days in the office per week and working on our operational sites. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours. How to Apply If you're an experienced Senior Project Engineer professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please What's in it for you? Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'. If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

About this Role This is a hands on leadership role that blends day to day execution with strategic impact, with the balance shifting to match business needs. During business as usual periods, you can expect roughly 60% hands on work and 40% strategic focus. At times such as tender submissions, key strategic initiatives, or when additional Case Control support is needed, that balance may shift. We're looking for someone who enjoys this variety-someone who's comfortable rolling up their sleeves while also stepping back to think strategically, and who can confidently operate across both tactical and big picture responsibilities. Responsibilities: Courier & Distribution Operations Book courier deliveries and collections, ensuring cut off compliance Generate shipping and return labels for global deliveries Manage same day and urgent customer requests Monitor shipment tracking and log all sendaways/returns Handle courier delays, failures, and rebookings Coordinate with dedicated driver on daily pickups/deliveries Supply Chain Execution Order and maintain physical supplies with reorder management Oversee inventory tracking and stock availability Coordinate packing and shipping of materials from Oxford lab and other Diagnexia sites (hands on as needed) Liaise with suppliers on delivery schedules and issue resolution Ensure shipping materials, labels, tamper proof tape stocked at all sites Operational Quality Log incidents and create Freshdesk/ClickUp records Investigate and report sample transport incidents (temperature excursions, delays, damage) with root cause analysis Monitor logger data Maintain daily shipment reports and inventory levels Actively manage courier and supplier performance, especially during service issues Coordinate logistics setup for new client implementations (site access, courier arrangements, supply delivery) Respond to urgent BDM/customer support logistics requests Provide cover for Oxford lab logistics needs Vendor & Contract Management Own courier relationships and negotiate service contracts Proactively manage courier and supplier performance, escalating and resolving service issues Manage dedicated driver (performance, insurance/tax compliance, scheduling) Conduct vendor performance reviews and annual competitive tendering (RFP process) Enforce SLAs and manage escalations Coordinate logistics requirements for new client implementations (site access, courier setup, initial supply delivery) Cost Optimisation Drive towards cost per shipment targets set by Senior Director Analyse shipping data and identify cost reduction opportunities Implement cost efficient materials and packaging standards Model logistics costs for business planning Strategic Planning Design logistics network for site scaling as client base doubles Plan capacity for same day services and geographic expansion Develop business continuity and process improvement plans Drive logistics automation and technology implementation Asset & Technology Management Manage tracking asset portfolio and scaling decisions Establish logistics KPIs and reporting dashboards Evaluate and implement logistics technology solutions Governance & Compliance Ensure compliance with pathology sample transport regulations (UN3373, Royal Mail restrictions) Maintain specimen chain integrity Manage incident response for sample transport failures (delays, temperature excursions, lost specimens) Ensure proper sample packaging standards and staff training on biological specimen handling Support UKAS accreditation for logistics processes Establish logistics KPIs and reporting dashboards Cross functional coordination with Case Control, Lab Operations, Service Excellence Train and maintain Case Control backup coverage for absences Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness. Required Skills and Experience: 2+ years logistics/supply chain experience with progression from execution to strategic work Experience with biological specimen or clinical sample transport (or other regulated/hazardous materials logistics) Understanding of cold chain management and temperature monitoring requirements Must be comfortable doing hands on daily execution - this isn't a pure strategy role Proven ability to manage vendor relationships and negotiate contracts Strong analytical skills for cost modelling and performance analysis Experience in regulated environments (healthcare/clinical desirable) Self sufficient operator who can work independently Located within commutable distance of Oxford for 3-4 days/week presence Able to flex between detailed execution and strategic thinking without losing quality in either Comfortable working independently with minimal day to day supervision Proven ability to prioritise when operational demands conflict with strategic projects Experience supporting tender/bid responses with logistics content and costings Experience coordinating logistics for new site/client onboarding in multi site operations What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting, challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectionate or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law. A copy of our Privacy Policy can be viewed here