About the role As a Senior Security Compliance Analyst you'll support the organisation's information security compliance programme across all Zellis Group business units. The role ensures that security controls, processes, and documentation meet internal policies, contractual obligations, and external standards such as ISO 27001, SOC2, GDPR , PCI-DSS , and Cyber Essentials Plus. This position focuses on execution and continuous assurance - maintaining audit readiness, evidencing control effectiveness, and tracking remediation activities to uphold a consistent and trusted compliance posture. Key areas of responsibility will include: Compliance Management Maintaining compliance evidence repositories and supporting audit readiness across frameworks including ISO 27001, SOC 2, and others as required. Monitoring adherence to information security policies, standards, and procedures. Tracking completion of mandatory security training and awareness activities. Supporting Zellis Group business units in interpreting and applying compliance controls. Certification & Audit Management Coordinating internal and external audit activities for ISO 27001, SOC 2, and other frameworks introduced by group business units. Managing pre-audit preparation, evidence collection, and auditor liaison. Supporting transition of SOC 1 activities into the central compliance function. Maintaining certification schedules and ensuring corrective actions are tracked to closure. Internal Security Audits Planning and conducting internal control reviews to test compliance effectiveness. Documenting findings, non-conformities, and improvement opportunities. Tracking issue remediation and providing status reporting to management. Stakeholder Collaboration Acting as compliance liaison across business units, including customer facing and commercial teams. Supporting external customer engagements, tenders, and due diligence requests by providing accurate compliance information packs and evidence extracts. Collaborating with IT, Engineering, Compliance, Legal, HR, Operations and other teams to embed compliance into operational processes. Continuous Improvement & Integration Supporting compliance integration activities during mergers and acquisitions. Participating in the implementation and ongoing maintenance of automating audits. Participating in access reviews, control testing, and assurance checks. Recommending improvements to enhance consistency, efficiency, and auditability. Assisting Security Risk & Assurance Functions Supporting identification and assessment of compliance-related risks. Assisting in preparing risk and compliance dashboards, metrics, and SLA tracking. Contributing data to group risk registers and compliance scorecards. Maintaining localised policy registers and managing documented exceptions. Contributing to drafting and reviewing information security procedures. Ensuring all colleagues have access to, and acknowledge, current policy versions. Skills & experience Functional / technical: Extensive experience in IT or information security, with at least 2 years focused on compliance or audit. Strong working knowledge of information security compliance frameworks (ISO 27001, SOC 2, GDPR, PCI-DSS, NIS 2, Cyber Essentials Plus). Relevant certifications desirable (e.g. ISO 27001 Lead Implementer/Auditor, CISA, CRISC, CompTIA Security+). Working knowledge of cloud platforms (Azure, AWS, Google Cloud) and common security tooling (EDR/XDR, SIEM, IAM, PAM). Understanding of data protection and privacy requirements under UK GDPR. Experience maintaining audit trails, compliance registers, and remediation logs. Proficiency in preparing documentation for external audits and customer requests. Familiarity with risk assessment methodologies and SLA metric reporting. Experience of business tooling such as Teams, Project, Service Now, ADO, Jira would be advantageous. Ability to interpret technical controls and convey compliance requirements clearly. Personal attributes: Excellent analytical, organisational, and communication skills - able to engage effectively with both technical and business stakeholders. Detail-oriented and disciplined in maintaining documentation and audit evidence. Proactive and accountable in following through on compliance actions. Strong prioritisation skills with the ability to manage multiple audits and requests. Collaborative team player, promoting consistency and knowledge sharing across business units. Integrity, reliability, and commitment to maintaining high standards of security assurance. Adaptable and comfortable working in a fast-paced, evolving environment. Ability to establish and maintain strong, professional relationships with internal and external stakeholders. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from our colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Jan 22, 2026
Full time
About the role As a Senior Security Compliance Analyst you'll support the organisation's information security compliance programme across all Zellis Group business units. The role ensures that security controls, processes, and documentation meet internal policies, contractual obligations, and external standards such as ISO 27001, SOC2, GDPR , PCI-DSS , and Cyber Essentials Plus. This position focuses on execution and continuous assurance - maintaining audit readiness, evidencing control effectiveness, and tracking remediation activities to uphold a consistent and trusted compliance posture. Key areas of responsibility will include: Compliance Management Maintaining compliance evidence repositories and supporting audit readiness across frameworks including ISO 27001, SOC 2, and others as required. Monitoring adherence to information security policies, standards, and procedures. Tracking completion of mandatory security training and awareness activities. Supporting Zellis Group business units in interpreting and applying compliance controls. Certification & Audit Management Coordinating internal and external audit activities for ISO 27001, SOC 2, and other frameworks introduced by group business units. Managing pre-audit preparation, evidence collection, and auditor liaison. Supporting transition of SOC 1 activities into the central compliance function. Maintaining certification schedules and ensuring corrective actions are tracked to closure. Internal Security Audits Planning and conducting internal control reviews to test compliance effectiveness. Documenting findings, non-conformities, and improvement opportunities. Tracking issue remediation and providing status reporting to management. Stakeholder Collaboration Acting as compliance liaison across business units, including customer facing and commercial teams. Supporting external customer engagements, tenders, and due diligence requests by providing accurate compliance information packs and evidence extracts. Collaborating with IT, Engineering, Compliance, Legal, HR, Operations and other teams to embed compliance into operational processes. Continuous Improvement & Integration Supporting compliance integration activities during mergers and acquisitions. Participating in the implementation and ongoing maintenance of automating audits. Participating in access reviews, control testing, and assurance checks. Recommending improvements to enhance consistency, efficiency, and auditability. Assisting Security Risk & Assurance Functions Supporting identification and assessment of compliance-related risks. Assisting in preparing risk and compliance dashboards, metrics, and SLA tracking. Contributing data to group risk registers and compliance scorecards. Maintaining localised policy registers and managing documented exceptions. Contributing to drafting and reviewing information security procedures. Ensuring all colleagues have access to, and acknowledge, current policy versions. Skills & experience Functional / technical: Extensive experience in IT or information security, with at least 2 years focused on compliance or audit. Strong working knowledge of information security compliance frameworks (ISO 27001, SOC 2, GDPR, PCI-DSS, NIS 2, Cyber Essentials Plus). Relevant certifications desirable (e.g. ISO 27001 Lead Implementer/Auditor, CISA, CRISC, CompTIA Security+). Working knowledge of cloud platforms (Azure, AWS, Google Cloud) and common security tooling (EDR/XDR, SIEM, IAM, PAM). Understanding of data protection and privacy requirements under UK GDPR. Experience maintaining audit trails, compliance registers, and remediation logs. Proficiency in preparing documentation for external audits and customer requests. Familiarity with risk assessment methodologies and SLA metric reporting. Experience of business tooling such as Teams, Project, Service Now, ADO, Jira would be advantageous. Ability to interpret technical controls and convey compliance requirements clearly. Personal attributes: Excellent analytical, organisational, and communication skills - able to engage effectively with both technical and business stakeholders. Detail-oriented and disciplined in maintaining documentation and audit evidence. Proactive and accountable in following through on compliance actions. Strong prioritisation skills with the ability to manage multiple audits and requests. Collaborative team player, promoting consistency and knowledge sharing across business units. Integrity, reliability, and commitment to maintaining high standards of security assurance. Adaptable and comfortable working in a fast-paced, evolving environment. Ability to establish and maintain strong, professional relationships with internal and external stakeholders. A positive and curious mindset for AI-first working, embracing the impact that 'human+AI' can bring to the world. You'll be adept at using AI tools, able to demonstrate examples of where you've utilised AI to improve your output or delivery efficiency, and you embrace to opportunity to learn more about how AI can drive enhancements in the way we work. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from our colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Location Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : Southwark, London (region), SE1 9HA About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. The Cyber Security Manager position is a critical role within the NS&I Risk Directorate. The role supports the Senior Cyber Security Manager in providing assurance that our service providers are operating effective cyber security control environments. Cyber security is a scientific field, encompassing scientific principles and methodologies from multiple disciplines, including computer science, mathematics, engineering, and behavioural sciences. The complexity of cyber security arises from the diverse and evolving nature of threats, technologies, regulations, and human factors involved. Addressing these complexities requires a holistic approach that combines technical expertise, strategic planning, organisational commitment, and continuous adaptation to emerging threats. The Cyber Security Manager is responsible for being the primary contact for NS&I's service providers and providing NS&I with assurance that the service providers are managing the complexities and ensuring cyber security risks are mitigated to acceptable levels. The Cyber Security Manager will be proficient in forging and sustaining trust-based relationships with Senior Management across NS&I and service providers/B2B clients that help to build a security focused culture between NS&I and providers and B2B customers. Job description See role profile for additional information Person specification Essential Experience Extensive experience of overseeing the performance of service providers and holding them to account for the delivery of critical cyber security services through governance forums. Demonstrable success in delivering written and oral presentations on cyber security and management risk to senior internal and external stakeholders. Substantial experience of assuring evidence against the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) and ISO27001. Proven experience of conducting cyber security risk assessments, developing cyber security risk mitigation plans linked to business objectives, and presenting to a senior management audience. Experience in developing cyber security performance metrics linked to business objectives to inform senior management of the performance of the cyber security control environment. Significant experience in responding to or managing security incidents/breaches, overseeing patching/vulnerabilities or hardening systems including detection, response, recovery, and post-incident analysis. Extensive experience of implementing security solutions surrounding cloud transformation, data management, data storage. Strong analytical skills, including the ability to review, challenge and utilise complex technical information to provide advice and guidance to senior management. Essential Technical Skills Ability to analyse complex technical information in order to provide advice and guidance to senior management. Strong knowledge of IT architectures and methodologies, including cloud environments. Significant experience of understanding of security technologies, solutions, and systems such as: Firewalls Intruder Detection Systems (IDS) / Intruder Protection Systems (IPS) Content Delivery Networks (CDN) Advanced Endpoint Protection Anti-Virus/Malware Solutions Security Information and Event Management (SIEM) Security Orchestration Automation and Response (SOAR) Data Loss Prevention (DLP) tooling Vulnerability Management Scanners Public Key Infrastructure (PKI) Symmetric and Asymmetric Cryptography Strong knowledge of cloud computing methodologies/concepts such as: Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a service (SaaS) Cloud Access Security Brokers (CASB) Zero Trust Architecture Principles Micro-segmentation Knowledge of key Identity and Access Management (IAM) concepts; lifecycle and governance, role-based access control (RBAC), attribute-based access control (ABAC), user provisioning including privileged access management (PAM), workflow and self-service management, password management, audit and compliance, single sign on) Strong understanding of security threats and threat modelling/response capabilities: Threat modelling (OWASP Top 10, PASTA, STRIDE, MITRE) Threat intelligence Threat Hunting Essential Qualifications Certified Information Security Manager (CISM) or Certified Information Systems Practitioner (CISSP) Desirable knowledge, experience, and skills Experience in designing and assuring secure network architectures, application security, and enterprise security solutions. Experience in designing, managing, and optimising Security Operations Centre's, including threat monitoring, detection, and response from an assurance perspective. Experience reviewing and overseeing penetration testing and vulnerability assessments and managing remediation processes from an assurance perspective. Experience in threat intelligence analysis and integrating threat intelligence into security operations and strategic planning. Security clearance Security Clearance (SC) Qualifications In order to be considered for this role you must confirm that you hold one of the following qualifications: Certified Information Security Manager (CISM) or Certified Information Systems Practitioner (CISSP). If you do not hold one of these qualifications, we will not be able to progress your application to sift stage.
Jan 21, 2026
Full time
Location Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : Southwark, London (region), SE1 9HA About the job Job summary NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £240 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861. A small company with a big reach, we offer a range of benefits including flexible working, a 9-day fortnight scheme, a performance-related variable pay bonus, a generous pension scheme and great opportunities for development. We care for colleagues, respect one another, invest in our people and manage talent effectively. We are currently working in a hybrid way with colleagues expected to work at their chosen office location for 40% of their working month. The Cyber Security Manager position is a critical role within the NS&I Risk Directorate. The role supports the Senior Cyber Security Manager in providing assurance that our service providers are operating effective cyber security control environments. Cyber security is a scientific field, encompassing scientific principles and methodologies from multiple disciplines, including computer science, mathematics, engineering, and behavioural sciences. The complexity of cyber security arises from the diverse and evolving nature of threats, technologies, regulations, and human factors involved. Addressing these complexities requires a holistic approach that combines technical expertise, strategic planning, organisational commitment, and continuous adaptation to emerging threats. The Cyber Security Manager is responsible for being the primary contact for NS&I's service providers and providing NS&I with assurance that the service providers are managing the complexities and ensuring cyber security risks are mitigated to acceptable levels. The Cyber Security Manager will be proficient in forging and sustaining trust-based relationships with Senior Management across NS&I and service providers/B2B clients that help to build a security focused culture between NS&I and providers and B2B customers. Job description See role profile for additional information Person specification Essential Experience Extensive experience of overseeing the performance of service providers and holding them to account for the delivery of critical cyber security services through governance forums. Demonstrable success in delivering written and oral presentations on cyber security and management risk to senior internal and external stakeholders. Substantial experience of assuring evidence against the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) and ISO27001. Proven experience of conducting cyber security risk assessments, developing cyber security risk mitigation plans linked to business objectives, and presenting to a senior management audience. Experience in developing cyber security performance metrics linked to business objectives to inform senior management of the performance of the cyber security control environment. Significant experience in responding to or managing security incidents/breaches, overseeing patching/vulnerabilities or hardening systems including detection, response, recovery, and post-incident analysis. Extensive experience of implementing security solutions surrounding cloud transformation, data management, data storage. Strong analytical skills, including the ability to review, challenge and utilise complex technical information to provide advice and guidance to senior management. Essential Technical Skills Ability to analyse complex technical information in order to provide advice and guidance to senior management. Strong knowledge of IT architectures and methodologies, including cloud environments. Significant experience of understanding of security technologies, solutions, and systems such as: Firewalls Intruder Detection Systems (IDS) / Intruder Protection Systems (IPS) Content Delivery Networks (CDN) Advanced Endpoint Protection Anti-Virus/Malware Solutions Security Information and Event Management (SIEM) Security Orchestration Automation and Response (SOAR) Data Loss Prevention (DLP) tooling Vulnerability Management Scanners Public Key Infrastructure (PKI) Symmetric and Asymmetric Cryptography Strong knowledge of cloud computing methodologies/concepts such as: Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a service (SaaS) Cloud Access Security Brokers (CASB) Zero Trust Architecture Principles Micro-segmentation Knowledge of key Identity and Access Management (IAM) concepts; lifecycle and governance, role-based access control (RBAC), attribute-based access control (ABAC), user provisioning including privileged access management (PAM), workflow and self-service management, password management, audit and compliance, single sign on) Strong understanding of security threats and threat modelling/response capabilities: Threat modelling (OWASP Top 10, PASTA, STRIDE, MITRE) Threat intelligence Threat Hunting Essential Qualifications Certified Information Security Manager (CISM) or Certified Information Systems Practitioner (CISSP) Desirable knowledge, experience, and skills Experience in designing and assuring secure network architectures, application security, and enterprise security solutions. Experience in designing, managing, and optimising Security Operations Centre's, including threat monitoring, detection, and response from an assurance perspective. Experience reviewing and overseeing penetration testing and vulnerability assessments and managing remediation processes from an assurance perspective. Experience in threat intelligence analysis and integrating threat intelligence into security operations and strategic planning. Security clearance Security Clearance (SC) Qualifications In order to be considered for this role you must confirm that you hold one of the following qualifications: Certified Information Security Manager (CISM) or Certified Information Systems Practitioner (CISSP). If you do not hold one of these qualifications, we will not be able to progress your application to sift stage.
About Us Diamond Light Source is the UKs national synchrotron; a huge scientific facility designed to produce very intense beams of X-rays, infrared and ultraviolet light. Our scientists use the light to study a vast range of subject matter, from new medicines and treatments for disease to innovative engineering and cutting-edge technology click apply for full job details
Jan 18, 2026
Full time
About Us Diamond Light Source is the UKs national synchrotron; a huge scientific facility designed to produce very intense beams of X-rays, infrared and ultraviolet light. Our scientists use the light to study a vast range of subject matter, from new medicines and treatments for disease to innovative engineering and cutting-edge technology click apply for full job details
Harwell Campus, Oxfordshire - primarily based onsite About Us Diamond Light Source is one of the most advanced scientific facilities in the world. It houses the UK's synchrotron light source, producing beams ofextreme intensitywith a spectral range spanning far-IR to hard X-rays for probing the structure and composition of matter. From viruses and vaccines to alternative energy solutions and nanotechnology, Diamond underpins research and innovation for more than 8000 scientists. Our software systems facilitate operations at all levels, including the low-level control of synchrotron and beamline hardware, exploiting advanced controls methodologies, the planning, execution and monitoring of experiments, data archiving and retrieval, data processing and visualisation, the application for beamtime, and capture of remote experiment plans and samples. Our software engineers work alongside our scientists to develop innovative and robust solutions to keep Diamond at the forefront of scientific research. About the Role We currently have opportunities for Software Systems Engineers/ Senior Software Systems Engineers to join our Beamline Controls Group. The successful engineers will work in a research-focused environment alongside world leading scientists and professional engineers to address technically challenging problems as we deliver new beamlines for Diamond-II. The accelerators and photon beamlines are controlled through a distributed, heterogeneous computing environment, using embedded systems for direct control of the instrumentation, together with Linux workstations for the operator interfaces. These systems make extensive use of open-source software, including the EPICS Distributed Control System tool kit. The distributed control systems comprise a wide range of technical domains such as motion control, instrumentation, robotics, and automation, as well as data acquisition. You will contribute to the development and ( ; He contributes to supporting distributed control systems for Diamond's photon beamlines and experimental stations. This includes tasks like requirements gathering, software design, development, documentation, and commissioning new solutions. You will work closely with scientists, engineers and technicians designing, building, and operating the photon beamlines. Software applications and services are typically implemented in languages such as C, C++ and Python as well as domain-specific languages for automation, motion control and robotics. You will have the opportunity to work as part of the Group's Core Development Team, developing the software that will control and synchronise experiments for Diamond-II: software which will underpin science on all Beamlines, working from the hardware level up to experiment enabling scanning services. This diverse stack gives opportunities to work with a range of technologies: Containers and Kubernetes Hardware triggered synchronisation using FPGAs Scan sequencing logic Python software development Continuous integration and deployment 'ajre-high speed detector support Machine Learning Robot kinematics and route planning Applicants will be considered at either Grade 4 or 5, depending on the strength of your skills, experience, and qualifications. About You You will be qualified to degree level, or demonstrate significant equivalent experience, along with experience in the full Software Development Lifecycle, using a modern high-level language,_ADC professional_ and with an understanding of e good software design principles and design for usability. You should have experience with the technologies and programming languages mentioned above, ideally with some experience working with interfaces between hardware and software, for example with IoT, Robotics or other Instrumentation and Automation systems. Experience of working with large and complex code bases would be an advantage, as would experience with application development on the Linux OS, and real-time systems. Benefits Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 26 days annual leave plus Christmas closure, public holidays, 2 annual volunteering days and flexible working hours. We also offer an excellent defined benefit molts scheme. Staff also have access to a range of amenities on site including a nursery, cafes, a restaurant and sports and leisure facilities. A relocation allowance may also be available where applicable. To Apply Please use the online application process to apply, tell us which role you are applying for, Software Systems Engineer or Senior Software Systems Engineer and tell us why you believe you are suitable for the role. As a visa sponsorship license holder, we are likely to be able to sponsor non-UK nationals that require visa sponsorship at Senior Software Systems Engineer level. However, this position doesn't meet the requirements for visa sponsorship at Software Systems Engineer level, except potentially for those people who meetrocess of a 'new entrant'. For more information please visit - Skilled Worker visa: Overview - GOV.UK () The closing date for applications is 8th February, however, we encourage early applications as some candidates may be interviewed before this date.
Jan 15, 2026
Full time
Harwell Campus, Oxfordshire - primarily based onsite About Us Diamond Light Source is one of the most advanced scientific facilities in the world. It houses the UK's synchrotron light source, producing beams ofextreme intensitywith a spectral range spanning far-IR to hard X-rays for probing the structure and composition of matter. From viruses and vaccines to alternative energy solutions and nanotechnology, Diamond underpins research and innovation for more than 8000 scientists. Our software systems facilitate operations at all levels, including the low-level control of synchrotron and beamline hardware, exploiting advanced controls methodologies, the planning, execution and monitoring of experiments, data archiving and retrieval, data processing and visualisation, the application for beamtime, and capture of remote experiment plans and samples. Our software engineers work alongside our scientists to develop innovative and robust solutions to keep Diamond at the forefront of scientific research. About the Role We currently have opportunities for Software Systems Engineers/ Senior Software Systems Engineers to join our Beamline Controls Group. The successful engineers will work in a research-focused environment alongside world leading scientists and professional engineers to address technically challenging problems as we deliver new beamlines for Diamond-II. The accelerators and photon beamlines are controlled through a distributed, heterogeneous computing environment, using embedded systems for direct control of the instrumentation, together with Linux workstations for the operator interfaces. These systems make extensive use of open-source software, including the EPICS Distributed Control System tool kit. The distributed control systems comprise a wide range of technical domains such as motion control, instrumentation, robotics, and automation, as well as data acquisition. You will contribute to the development and ( ; He contributes to supporting distributed control systems for Diamond's photon beamlines and experimental stations. This includes tasks like requirements gathering, software design, development, documentation, and commissioning new solutions. You will work closely with scientists, engineers and technicians designing, building, and operating the photon beamlines. Software applications and services are typically implemented in languages such as C, C++ and Python as well as domain-specific languages for automation, motion control and robotics. You will have the opportunity to work as part of the Group's Core Development Team, developing the software that will control and synchronise experiments for Diamond-II: software which will underpin science on all Beamlines, working from the hardware level up to experiment enabling scanning services. This diverse stack gives opportunities to work with a range of technologies: Containers and Kubernetes Hardware triggered synchronisation using FPGAs Scan sequencing logic Python software development Continuous integration and deployment 'ajre-high speed detector support Machine Learning Robot kinematics and route planning Applicants will be considered at either Grade 4 or 5, depending on the strength of your skills, experience, and qualifications. About You You will be qualified to degree level, or demonstrate significant equivalent experience, along with experience in the full Software Development Lifecycle, using a modern high-level language,_ADC professional_ and with an understanding of e good software design principles and design for usability. You should have experience with the technologies and programming languages mentioned above, ideally with some experience working with interfaces between hardware and software, for example with IoT, Robotics or other Instrumentation and Automation systems. Experience of working with large and complex code bases would be an advantage, as would experience with application development on the Linux OS, and real-time systems. Benefits Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 26 days annual leave plus Christmas closure, public holidays, 2 annual volunteering days and flexible working hours. We also offer an excellent defined benefit molts scheme. Staff also have access to a range of amenities on site including a nursery, cafes, a restaurant and sports and leisure facilities. A relocation allowance may also be available where applicable. To Apply Please use the online application process to apply, tell us which role you are applying for, Software Systems Engineer or Senior Software Systems Engineer and tell us why you believe you are suitable for the role. As a visa sponsorship license holder, we are likely to be able to sponsor non-UK nationals that require visa sponsorship at Senior Software Systems Engineer level. However, this position doesn't meet the requirements for visa sponsorship at Software Systems Engineer level, except potentially for those people who meetrocess of a 'new entrant'. For more information please visit - Skilled Worker visa: Overview - GOV.UK () The closing date for applications is 8th February, however, we encourage early applications as some candidates may be interviewed before this date.
We are recruiting Senior Software Engineers to support a range of Defence, Cyber, and Intelligence programmes based in Gloucester. These roles offer meaningful, impactful work with strong opportunities for professional development, alongside a healthy work-life balance through flexible and hybrid working options. You'll contribute to the development of cutting-edge DevSecOps software systems and applications, playing a key role in driving innovation and protecting critical digital infrastructure in the UK. Whether you specialise in a single area or operate across multiple software development disciplines with a focus on the cyber domain, your expertise will be Security Clearance: DV clearance is required to start. If you are passionate about software engineering and ready to take the next step in your career, we would love to hear from you. Even if you don't meet every requirement, your skills and perspective may still be a great fit-so we encourage you to apply.valued and supported. Role Responsibilities: Carry out software development activities under the guidance of a Software Engineering Lead. Design and develop tests for software debugging. Translate customer requirements into software features using appropriate standards, tools, and processes across the full development lifecycle. Identify and correct program errors. Prepare operating instructions and maintain clear documentation. Analyse system capabilities and requirements to resolve software development questions related to intent, input, output, and control mechanisms. Champion automation including Infrastructure as Code, CI/CD, and test automation. Required Skills and Experience: Strong proficiency in modern Java; knowledge of Python, C++, JavaScript, TypeScript, or React is a plus. Experience developing on Linux. Solid understanding of mocking and unit-testing frameworks such as JUnit 5. Experience with Git version control. Proficient in Agile development using SCRUM. Experience with Oracle or other relational databases and/or MongoDB. Experience with GitLab CI/CD pipelines. Experience working with Apache NiFi. Familiarity with Atlassian tools including Bitbucket, Jira, and Confluence. Experience with Elasticsearch and Kibana. Experience with Hibernate. Experience with AWS services such as EC2, EKS, Fargate, IAM, S3, and Lambda. Experience building CI/CD pipelines for cloud deployments. Desired Skills: Experience developing software for cloud deployment, particularly AWS. Experience building microservices or serverless architectures. Understanding challenges of migrating on-premise workloads to cloud environments. Experience with JSF (PrimeFaces). Preferred Qualifications or Certifications: Oracle Java Certification AWS Certification ISTQB Certification OSCP Certification CCNA Certification
Jan 10, 2026
Full time
We are recruiting Senior Software Engineers to support a range of Defence, Cyber, and Intelligence programmes based in Gloucester. These roles offer meaningful, impactful work with strong opportunities for professional development, alongside a healthy work-life balance through flexible and hybrid working options. You'll contribute to the development of cutting-edge DevSecOps software systems and applications, playing a key role in driving innovation and protecting critical digital infrastructure in the UK. Whether you specialise in a single area or operate across multiple software development disciplines with a focus on the cyber domain, your expertise will be Security Clearance: DV clearance is required to start. If you are passionate about software engineering and ready to take the next step in your career, we would love to hear from you. Even if you don't meet every requirement, your skills and perspective may still be a great fit-so we encourage you to apply.valued and supported. Role Responsibilities: Carry out software development activities under the guidance of a Software Engineering Lead. Design and develop tests for software debugging. Translate customer requirements into software features using appropriate standards, tools, and processes across the full development lifecycle. Identify and correct program errors. Prepare operating instructions and maintain clear documentation. Analyse system capabilities and requirements to resolve software development questions related to intent, input, output, and control mechanisms. Champion automation including Infrastructure as Code, CI/CD, and test automation. Required Skills and Experience: Strong proficiency in modern Java; knowledge of Python, C++, JavaScript, TypeScript, or React is a plus. Experience developing on Linux. Solid understanding of mocking and unit-testing frameworks such as JUnit 5. Experience with Git version control. Proficient in Agile development using SCRUM. Experience with Oracle or other relational databases and/or MongoDB. Experience with GitLab CI/CD pipelines. Experience working with Apache NiFi. Familiarity with Atlassian tools including Bitbucket, Jira, and Confluence. Experience with Elasticsearch and Kibana. Experience with Hibernate. Experience with AWS services such as EC2, EKS, Fargate, IAM, S3, and Lambda. Experience building CI/CD pipelines for cloud deployments. Desired Skills: Experience developing software for cloud deployment, particularly AWS. Experience building microservices or serverless architectures. Understanding challenges of migrating on-premise workloads to cloud environments. Experience with JSF (PrimeFaces). Preferred Qualifications or Certifications: Oracle Java Certification AWS Certification ISTQB Certification OSCP Certification CCNA Certification
Senior Technologist - Optical Systems Ormskirk, West Lancashire Up to 55,000 + 25 Days Holiday + Bank Holidays + Bonus (up to 20%) + Private Healthcare + Pension + Holiday Salary Exchange + Cycle to Work Scheme + Onsite Parking & EV Charging + Onsite Canteen Excellent opportunity for an Optical Systems Engineer to join a global manufacturing group, working with state-of-the-art technologies to develop advanced inspection and measurement solutions used across international production sites. This company are a worldwide leader in their field, operating across architectural, automotive and specialist glass technologies. Their Process Control team plays a key role in developing, deploying and supporting inspection and metrology systems that feed critical data into global manufacturing execution platforms, underpinning quality, performance and process optimisation. In this role you will work across the full lifecycle of automatic inspection systems - from concept and design through to implementation, deployment and ongoing support. You'll create and enhance optical and measurement solutions, develop software (including algorithms and image processing), and work with a mix of legacy tools and modern high-level languages. You'll partner closely with R&D and production teams, provide both on-site and remote technical support, carry out technical assessments of new technologies, and occasionally travel overseas to support global sites. The ideal candidate will have a strong background in optical systems, industrial metrology or precision measurement, alongside experience developing inspection software (e.g. image processing, algorithm design, C# or similar languages). You'll combine hands-on lab skills with strong problem-solving abilities, excellent communication, and solid project/time management. A 2:1 degree or higher in a STEM subject and several years' relevant industry experience are essential. This is a fantastic opportunity to join a highly technical team within a global organisation, work at the forefront of inspection and process control technology, and directly influence product quality and manufacturing performance across worldwide operations. The Role: Creating and enhancing automatic inspection systems from concept through to implementation Developing optical / measurement solutions, algorithms and inspection software (incl. image processing, C# or similar) Delivering and supporting inspection systems and instruments across global manufacturing sites (on-site and remote) Assessing new technologies in inspection & process control and contributing to continuous improvement initiatives The Person: 2:1 degree or higher in a STEM subject + 5+ years' relevant experience Experience with optical systems, industrial metrology and precision measurement techniques Software development experience (e.g. algorithm design, image processing, C# or similar), with strong experimental/lab skills Excellent communication, high attention to detail and strong project/time management; willing to undertake occasional overseas travel Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Jan 10, 2026
Full time
Senior Technologist - Optical Systems Ormskirk, West Lancashire Up to 55,000 + 25 Days Holiday + Bank Holidays + Bonus (up to 20%) + Private Healthcare + Pension + Holiday Salary Exchange + Cycle to Work Scheme + Onsite Parking & EV Charging + Onsite Canteen Excellent opportunity for an Optical Systems Engineer to join a global manufacturing group, working with state-of-the-art technologies to develop advanced inspection and measurement solutions used across international production sites. This company are a worldwide leader in their field, operating across architectural, automotive and specialist glass technologies. Their Process Control team plays a key role in developing, deploying and supporting inspection and metrology systems that feed critical data into global manufacturing execution platforms, underpinning quality, performance and process optimisation. In this role you will work across the full lifecycle of automatic inspection systems - from concept and design through to implementation, deployment and ongoing support. You'll create and enhance optical and measurement solutions, develop software (including algorithms and image processing), and work with a mix of legacy tools and modern high-level languages. You'll partner closely with R&D and production teams, provide both on-site and remote technical support, carry out technical assessments of new technologies, and occasionally travel overseas to support global sites. The ideal candidate will have a strong background in optical systems, industrial metrology or precision measurement, alongside experience developing inspection software (e.g. image processing, algorithm design, C# or similar languages). You'll combine hands-on lab skills with strong problem-solving abilities, excellent communication, and solid project/time management. A 2:1 degree or higher in a STEM subject and several years' relevant industry experience are essential. This is a fantastic opportunity to join a highly technical team within a global organisation, work at the forefront of inspection and process control technology, and directly influence product quality and manufacturing performance across worldwide operations. The Role: Creating and enhancing automatic inspection systems from concept through to implementation Developing optical / measurement solutions, algorithms and inspection software (incl. image processing, C# or similar) Delivering and supporting inspection systems and instruments across global manufacturing sites (on-site and remote) Assessing new technologies in inspection & process control and contributing to continuous improvement initiatives The Person: 2:1 degree or higher in a STEM subject + 5+ years' relevant experience Experience with optical systems, industrial metrology and precision measurement techniques Software development experience (e.g. algorithm design, image processing, C# or similar), with strong experimental/lab skills Excellent communication, high attention to detail and strong project/time management; willing to undertake occasional overseas travel Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Senior TechOps/DevOps Engineer IntaPeople are working with a disruptive financial services organisation who have been recognised as having one of the most exciting upcoming products in Europe. We are currently looking for a Senior TechOps/DevOps Engineer who has a strong focus on AWS Infrastructure. Due to substantial growth in the US market, you ll join the team and work closely with multiple Cloud & Software Engineers to build and maintain their modern technology platform for their target market globally. Responsibilities (at a glance): You will be responsible for Designing, building, and maintaining their AWS infrastructure using Terraform and Terragrunt whilst driving the standards for management and architecture. You will Architect and maintain a comprehensive monitoring stack whilst configuring Prometheus for metrics, visualise data in Grafana , and standardise distributed tracing across our services using tools such as OpenTelemetry . You will Implement and manage traffic management strategies using AWS to ensure performance standard for their global client base. Using Kubernetes (EKS) to manage and scale clusters Build and deploy pipelines using GitHub Actions and Octopus Deploy , moving them towards continuous delivery. Using HashiCorp for security and monitoring standards required within their industry Essential Requirements Strong professional experience with AWS core services (EC2, VPC, EKS, RDS, IAM). Strong hands-on experience with Prometheus (PromQL) and Grafana (you understand the difference between logging, metrics, and tracing). Strong proficiency with Terraform and specifically Terragrunt for managing complex environments. Extensive experience managing container orchestration with Kubernetes clusters Proven experience building pipelines (CI/C) using GitHub CI or/and Octopus Deploy. The ability to read and debug code in at least one of their core languages: JavaScript, Golang, Node.js or PHP. Benefits at a glance: A starting salary of £60,000 - £70,000 DOE A starting holiday allowance of 25 days holidays + Bank Holidays An additional day off for your birthday Hybrid office working arrangements (3 days onsite / 2 days wfh) Flexible working environment City centre location with modern, open plan working spaces (Cardiff City centre) Perks platform that includes free coffee, cycle to work scheme, cinema tickets and a whole host of discounts/cashback as well as online workouts, wellnesses classes and 24/7 GP support For more information please call Nathan Handley on (phone number removed) or click apply now for a call back. Please note this role is based in Cardiff 3days per week and candidates must be able to comfortably travel. We do not have the ability to provide sponsorship currently.
Jan 09, 2026
Full time
Senior TechOps/DevOps Engineer IntaPeople are working with a disruptive financial services organisation who have been recognised as having one of the most exciting upcoming products in Europe. We are currently looking for a Senior TechOps/DevOps Engineer who has a strong focus on AWS Infrastructure. Due to substantial growth in the US market, you ll join the team and work closely with multiple Cloud & Software Engineers to build and maintain their modern technology platform for their target market globally. Responsibilities (at a glance): You will be responsible for Designing, building, and maintaining their AWS infrastructure using Terraform and Terragrunt whilst driving the standards for management and architecture. You will Architect and maintain a comprehensive monitoring stack whilst configuring Prometheus for metrics, visualise data in Grafana , and standardise distributed tracing across our services using tools such as OpenTelemetry . You will Implement and manage traffic management strategies using AWS to ensure performance standard for their global client base. Using Kubernetes (EKS) to manage and scale clusters Build and deploy pipelines using GitHub Actions and Octopus Deploy , moving them towards continuous delivery. Using HashiCorp for security and monitoring standards required within their industry Essential Requirements Strong professional experience with AWS core services (EC2, VPC, EKS, RDS, IAM). Strong hands-on experience with Prometheus (PromQL) and Grafana (you understand the difference between logging, metrics, and tracing). Strong proficiency with Terraform and specifically Terragrunt for managing complex environments. Extensive experience managing container orchestration with Kubernetes clusters Proven experience building pipelines (CI/C) using GitHub CI or/and Octopus Deploy. The ability to read and debug code in at least one of their core languages: JavaScript, Golang, Node.js or PHP. Benefits at a glance: A starting salary of £60,000 - £70,000 DOE A starting holiday allowance of 25 days holidays + Bank Holidays An additional day off for your birthday Hybrid office working arrangements (3 days onsite / 2 days wfh) Flexible working environment City centre location with modern, open plan working spaces (Cardiff City centre) Perks platform that includes free coffee, cycle to work scheme, cinema tickets and a whole host of discounts/cashback as well as online workouts, wellnesses classes and 24/7 GP support For more information please call Nathan Handley on (phone number removed) or click apply now for a call back. Please note this role is based in Cardiff 3days per week and candidates must be able to comfortably travel. We do not have the ability to provide sponsorship currently.
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
Jan 01, 2026
Full time
Reporting to Jo McGlynn, Portfolio Delivery Manager Team Delivery Location This is a hybrid role based out of our London office in Monument, with an expectation to be in the office 2 days per week. Salary Range £85,000 - £95,000 per annum Role Type Full-time, Permanent Start date As soon as possible Delivery Manager Role As we continue our mission to be the market-leading underwriting software platform for agile insurers, we're excited to expand our UK team with the addition of a Delivery Manager. In this role, you'll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across the UK. From project kick-off through to go-live and handover, you'll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard. You'll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges. If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we'd love to hear from you. About Send In 2017, Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis with a vision to reshape and enhance the underwriting process for commercial insurers - combining advanced technology with deep industry expertise. By 2019, we had delivered a commercial and specialty Underwriting Workbench for a leading global insurer - one of the UK's top five composite insurers and a major FTSE 100 carrier. This solution streamlined operations, improved efficiency, and enabled forward visibility. In 2022, we won three industry awards for the Underwriting Workbench and raised $10 million in Series A funding to support our expansion in the UK and US. In 2023, we launched Smart Submission, a stand alone component of the Underwriting Workbench, and were named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications Vendor Assessment. In 2024, we were recognised as a Top Provider in the Datos P&C Workbench report and named a Leader in Celent's Underwriting Workbench reports for both North America and Global Markets. Our vision is to be the market-leading underwriting software platform for agile carriers. Our Funding From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We're proud to have the support and expertise of our investors, Mercia and Breega. We are now preparing for our Series B round and are excited about the growth acceleration this will enable. What You'll Be Doing as a Delivery Manager Client Relationship Management: Build and maintain strong working relationships with client stakeholders, ensuring alignment on delivery goals, timelines, and expectations. Project Delivery: Lead the planning, execution, and delivery of customer implementation projects - from initial scoping through to go live and handover. Cross Functional Coordination: Work closely with engineering, QA, product, and customer success teams to keep delivery on track and ensure smooth collaboration across teams. Issue & Risk Management: Proactively identify delivery risks, blockers, or scope changes, and work with relevant stakeholders to develop effective solutions. Delivery Tracking: Maintain clear project plans, track progress against key milestones, and ensure visibility of status to internal and external stakeholders. Quality Assurance: Ensure that all project deliverables meet agreed quality standards and customer expectations. Stakeholder Reporting: Provide regular updates on progress, risks, and key metrics to internal leadership and client stakeholders. Continuous Improvement: Contribute to improving our delivery processes by feeding in lessons learned, customer feedback, and industry best practices. Commercial Awareness: Keep delivery efforts aligned with commercial goals, managing timelines, scope, and budget awareness throughout the project lifecycle. Collaboration with Delivery Partners: Where applicable, coordinate with third party implementation partners to align efforts and ensure successful outcomes. The Skills and Experience Needed for the Delivery Manager Role Proven experience managing end to end delivery of complex SaaS implementation or software projects, with strong experience in the insurance or Insurtech industry. Strong project management skills with the ability to plan, organise, and track multiple workstreams simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with senior client stakeholders and internal teams. Demonstrated problem solving ability to proactively identify risks, blockers, and scope changes - and implement effective mitigation strategies. Comfortable working in fast paced, dynamic environments with shifting priorities and ambiguity. Experience working closely with cross functional teams including engineering, product, QA, and customer success. Solid understanding of software delivery methodologies such as Agile, Scrum, or Kanban. Strong organisational skills and attention to detail, with a focus on delivering high quality outcomes on time and on budget. Ability to manage budgets, timelines, and resource allocation effectively. Collaborative mindset with experience coordinating third party vendors or delivery partners. Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Teams, or similar. What's on Offer - Life at Send Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy. Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support. Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%. Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day. Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth giving parents. Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth. Check out Send's public Handbook for more information about our product, recruitment process, team, benefits, and much more. Delivery Manager Interview Process Our recruitment process for the Delivery Manager role consists of at least three stages: Introductory Call with our in house recruiter, Liam (30 minutes) - This will cover your background, motivations, and communication skills, along with an opportunity to learn more about Send and the role. Interview with Jo McGlynn, Portfolio Delivery Manager (45 minutes) Interview with Natasha Bond, Chief Customer Officer (30 minutes) 30 minute call with a Send Founder At Send, we're focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision making, and stronger performance. If you're interested in a role at Send but don't meet every requirement listed, we still encourage you to apply. Research shows that women, Indigenous people, and individuals of colour often hesitate to apply for roles unless they meet every single qualification. We're committed to changing that. We welcome applications from everyone, regardless of background, ethnicity, or culture. We are committed to reviewing all applications fairly and do not discriminate based on race, ethnicity, colour, religion or belief, national origin, sexual orientation, age, marital or civil partnership status, family status, pregnancy or maternity, disability (visible or invisible), gender identity or expression, or any other legally protected status. We know that inclusive hiring is an ongoing journey, and we're always looking to improve. If you have feedback on our hiring or interview process, we'd love to hear it. If you have specific needs or adjustments that would support you during the application process, you can share them in the space provided in your application - we want to ensure your experience is as smooth and comfortable as possible. Need support with your application or have a question about the role? Email us at . Job Application Create a Job Alert - Interested in building your career at Send? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf
