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Senior Systems and Platform Engineer (Chippenham, UK)
Scala Enterprise Soham, Cambridgeshire
Senior Systems and Platform Engineer (Chippenham, UK) We are seeking a skilled and experienced Senior Systems and Platform Engineer to join our team. This critical role blends hands on web administration with strategic platform management, making you responsible for the implementation, maintenance, security, and performance of our core web infrastructure and customer facing platforms. The ideal candidate will manage and maintain our servers, applications, databases, and caches, ensuring their smooth operation and optimal performance. You will manage system integration, operations, and upgrades, and act as the key technical contact for both internal teams and customer stakeholders. This position requires a blend of deep technical, hands on work and strong collaborative skills to ensure our systems scale effectively and perform reliably. Key Responsibilities Platform & Server Administration Configure, maintain, and optimise server software for high availability and security. Manage and troubleshoot web applications. Manage, scale, and maintain performant database clusters and cache clusters. Configure and integrate associated hardware, such as media players, displays, and network components. Coordinate and implement all system software updates, patches, and configuration changes. Monitoring, Performance & Scaling Monitor server and platform performance, device connectivity, and capacity, implementing scaling strategies as needed. Ensure the overall health, high availability, and reliability of all web and platform deployments to meet SLAs. Provide technical leadership on scaling the infrastructure footprint to new stores or locations. Integration & Troubleshooting Diagnose and resolve complex technical issues across hardware, software, applications, and networks to maintain high uptime. Integrate platforms with customer systems, including POS, inventory, data feeds, and APIs. Support and manage infrastructure across cloud, on premises, and hybrid environments. Security, Compliance & Collaboration Implement and maintain robust web security measures to protect against vulnerabilities and cyber threats. Ensure compliance with web standards and protocols, including HTTP, SSL, DNS, and FTP. Perform regular system backups and execute disaster recovery procedures. Serve as the key technical contact for both internal development teams and external customer stakeholders. Deliver technical training, documentation, and best practices to customers and internal teams. Assist with general IT support as needed. Technical Support & Troubleshooting Serve as the main technical contact in Sittard, supporting both internal teams and key customer stakeholders. Diagnose and resolve technical issues across hardware, software, and networks. Collaborate globally and escalate complex product issues as needed. Build strong relationships with customer IT and operations teams. Deliver training, documentation, and best practices. Participate in operational reviews and performance reporting. Qualifications & Skills Required Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent related experience. Experience: 4-6 years of experience in systems engineering, web administration, or a related IT operations role. Managing multi site Digital Signage platforms (AMP, Scala, Broadsign, Bightsign) is preferred. Server Technology Proficiency in configuring and managing web server software like Apache and Nginx. Databases & Caching Expertise in setting up and maintaining scalable MySQL databases and Redis cache clusters. Platforms & OS Experience managing multi site digital platforms (e.g., digital signage, CMS) and proficiency in both Linux and Windows environments. Networking Deep knowledge of networking (TCP/IP, VPN, firewalls, proxies) and web protocols (HTTP, SSL, DNS). Hardware & Scripting Familiarity with media player hardware and displays and basic scripting skills (e.g., Bash, PowerShell, Python). Soft Skills Excellent troubleshooting and problem solving abilities with strong communication skills for both technical and non technical audiences. Preferred AWS SysOps Administrator certification or experience with AWS services (EC2, S3, RDS, IAM, CloudWatch). Background in retail technology or Quick Service Restaurant environments. Knowledge of digital media formats and content delivery workflows. Experience with audience measurement or sensor technology. What we offer A leadership role in one of the most innovative Global retail media tech companies. Collaboration with global teams and advanced digital signage solutions. Competitive pay, benefits, and professional development opportunities.
Dec 18, 2025
Full time
Senior Systems and Platform Engineer (Chippenham, UK) We are seeking a skilled and experienced Senior Systems and Platform Engineer to join our team. This critical role blends hands on web administration with strategic platform management, making you responsible for the implementation, maintenance, security, and performance of our core web infrastructure and customer facing platforms. The ideal candidate will manage and maintain our servers, applications, databases, and caches, ensuring their smooth operation and optimal performance. You will manage system integration, operations, and upgrades, and act as the key technical contact for both internal teams and customer stakeholders. This position requires a blend of deep technical, hands on work and strong collaborative skills to ensure our systems scale effectively and perform reliably. Key Responsibilities Platform & Server Administration Configure, maintain, and optimise server software for high availability and security. Manage and troubleshoot web applications. Manage, scale, and maintain performant database clusters and cache clusters. Configure and integrate associated hardware, such as media players, displays, and network components. Coordinate and implement all system software updates, patches, and configuration changes. Monitoring, Performance & Scaling Monitor server and platform performance, device connectivity, and capacity, implementing scaling strategies as needed. Ensure the overall health, high availability, and reliability of all web and platform deployments to meet SLAs. Provide technical leadership on scaling the infrastructure footprint to new stores or locations. Integration & Troubleshooting Diagnose and resolve complex technical issues across hardware, software, applications, and networks to maintain high uptime. Integrate platforms with customer systems, including POS, inventory, data feeds, and APIs. Support and manage infrastructure across cloud, on premises, and hybrid environments. Security, Compliance & Collaboration Implement and maintain robust web security measures to protect against vulnerabilities and cyber threats. Ensure compliance with web standards and protocols, including HTTP, SSL, DNS, and FTP. Perform regular system backups and execute disaster recovery procedures. Serve as the key technical contact for both internal development teams and external customer stakeholders. Deliver technical training, documentation, and best practices to customers and internal teams. Assist with general IT support as needed. Technical Support & Troubleshooting Serve as the main technical contact in Sittard, supporting both internal teams and key customer stakeholders. Diagnose and resolve technical issues across hardware, software, and networks. Collaborate globally and escalate complex product issues as needed. Build strong relationships with customer IT and operations teams. Deliver training, documentation, and best practices. Participate in operational reviews and performance reporting. Qualifications & Skills Required Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent related experience. Experience: 4-6 years of experience in systems engineering, web administration, or a related IT operations role. Managing multi site Digital Signage platforms (AMP, Scala, Broadsign, Bightsign) is preferred. Server Technology Proficiency in configuring and managing web server software like Apache and Nginx. Databases & Caching Expertise in setting up and maintaining scalable MySQL databases and Redis cache clusters. Platforms & OS Experience managing multi site digital platforms (e.g., digital signage, CMS) and proficiency in both Linux and Windows environments. Networking Deep knowledge of networking (TCP/IP, VPN, firewalls, proxies) and web protocols (HTTP, SSL, DNS). Hardware & Scripting Familiarity with media player hardware and displays and basic scripting skills (e.g., Bash, PowerShell, Python). Soft Skills Excellent troubleshooting and problem solving abilities with strong communication skills for both technical and non technical audiences. Preferred AWS SysOps Administrator certification or experience with AWS services (EC2, S3, RDS, IAM, CloudWatch). Background in retail technology or Quick Service Restaurant environments. Knowledge of digital media formats and content delivery workflows. Experience with audience measurement or sensor technology. What we offer A leadership role in one of the most innovative Global retail media tech companies. Collaboration with global teams and advanced digital signage solutions. Competitive pay, benefits, and professional development opportunities.
Senior Manager: Infrastructure Resiliency Engineering
CloudFlare City, London
In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK About the role Cloudflare's Infrastructure Engineering Teams build and run the systems, networks, and software that support our solutions that handle trillions of requests per month. We ensure that all of the new and existing features and functionality that Cloudflare offers can be managed at scale and meet the needs of our massively growing, global customer base. This role can be filled by either a Senior Manager or Director, depending on experience. What you'll do We are looking for a visionary leader to join Cloudflare's Infrastructure Engineering team and help lead a strategic evolution of Cloudflare's infrastructure, shaping how we scale and manage the resources which underpin all of Cloudflare's products. You will collaborate with leaders within and beyond our organization to re-envision how Cloudflare infrastructure is managed at our current and future scale. This will require building strong relationships with senior leaders in data center design & operations, network design & operations as well as capacity planning and SRE. You understand that truly complex problems are solved not just with "code" but also through people and effective processes. You will lead a team of talented engineers and be responsible for channeling their experience with bare-metal distributed systems towards realizing the vision. You demonstrate a passion for meeting business needs by building technical, innovative solutions. You understand how business goals translate into technical requirements. You will provide exceptional technical leadership, guiding your team through complex architectural decisions. You thrive in a fast-paced iterative engineering environment. You build great relationships with internal customers and deeply understand their needs, and you build motivated, high-velocity, and largely independent engineering teams. Most importantly, you have a track record of having past teams respect you as both a technical leader and manager. Examples of desirable skills, knowledge and experience At least 5 years of management experience At least 10 years of hands on software development experience on large-scale distributed systems Comfortable leading and hiring a team that builds backend and frontend components and systems. Technical expert who can guide and develop the team in their architectural and coding skills Ability to conduct deep code reviews that allow for ongoing employee development and technical excellence in the products you ship. Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability Experience with technical product management - ability to collaboratively define a cross-functional problem space and propose both a long term vision and near term deliverables Experience leading large, cross-functional technical programs that solve complex problems Demonstrate a track record of leading a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how" Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages Comfortable managing teams/projects with tight deadlines and short release cycles Strong verbal and written English language skills Experience with DCIM, CMDB, IPAM, and other Data Center and Asset Lifecycle Management tools is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Dec 18, 2025
Full time
In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK About the role Cloudflare's Infrastructure Engineering Teams build and run the systems, networks, and software that support our solutions that handle trillions of requests per month. We ensure that all of the new and existing features and functionality that Cloudflare offers can be managed at scale and meet the needs of our massively growing, global customer base. This role can be filled by either a Senior Manager or Director, depending on experience. What you'll do We are looking for a visionary leader to join Cloudflare's Infrastructure Engineering team and help lead a strategic evolution of Cloudflare's infrastructure, shaping how we scale and manage the resources which underpin all of Cloudflare's products. You will collaborate with leaders within and beyond our organization to re-envision how Cloudflare infrastructure is managed at our current and future scale. This will require building strong relationships with senior leaders in data center design & operations, network design & operations as well as capacity planning and SRE. You understand that truly complex problems are solved not just with "code" but also through people and effective processes. You will lead a team of talented engineers and be responsible for channeling their experience with bare-metal distributed systems towards realizing the vision. You demonstrate a passion for meeting business needs by building technical, innovative solutions. You understand how business goals translate into technical requirements. You will provide exceptional technical leadership, guiding your team through complex architectural decisions. You thrive in a fast-paced iterative engineering environment. You build great relationships with internal customers and deeply understand their needs, and you build motivated, high-velocity, and largely independent engineering teams. Most importantly, you have a track record of having past teams respect you as both a technical leader and manager. Examples of desirable skills, knowledge and experience At least 5 years of management experience At least 10 years of hands on software development experience on large-scale distributed systems Comfortable leading and hiring a team that builds backend and frontend components and systems. Technical expert who can guide and develop the team in their architectural and coding skills Ability to conduct deep code reviews that allow for ongoing employee development and technical excellence in the products you ship. Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability Experience with technical product management - ability to collaboratively define a cross-functional problem space and propose both a long term vision and near term deliverables Experience leading large, cross-functional technical programs that solve complex problems Demonstrate a track record of leading a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how" Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages Comfortable managing teams/projects with tight deadlines and short release cycles Strong verbal and written English language skills Experience with DCIM, CMDB, IPAM, and other Data Center and Asset Lifecycle Management tools is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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