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senior servicenow developer
R&D Engineering Team Lead
Atos SE
R&D Engineering Lead Senior technical leader within the Global ServiceNow Portfolio organisation, reporting directly to the CTO / Portfolio Lead. Responsible for driving engineering-led innovation, building next-generation accelerators, architecting cutting edge GenAI and Agentic AI capabilities, and supporting the creation of differentiated IP for Atos' global ServiceNow business. Strategic Impact Drive the technical innovation engine for the global ServiceNow business, aligned to portfolio strategy. Build reusable frameworks, accelerators, AI powered components, and IP that enhance competitive differentiation. Lead R&D initiatives exploring GenAI, Agentic AI, automation, integration patterns, and emerging ServiceNow capabilities. Strengthen Atos' positioning with ServiceNow through technical excellence, joint innovation, and prototype delivery. Enable faster time to market for global offerings through engineering velocity and reusable asset development. Translate future looking technology trends into actionable engineering solutions. Key Responsibilities Define and execute the R&D strategy to support portfolio roadmap, innovation priorities, and future investments. Identify emerging technologies, ServiceNow releases, and ecosystem opportunities to shape next gen solutions. Partner with the CTO on strategic bets and long term capability building. AI Engineering & Next Generation Solutions Lead engineering design and development of GenAI solutions, Agentic AI components (autonomous agents and workflow orchestration), AI infused accelerators, decisioning engines, and knowledge automation. Collaborate with Portfolio Directors to embed AI capabilities into global offerings. Accelerator, Framework, and Asset Development Architect and oversee development of reusable assets such as reference implementations, technical frameworks, and integration templates. Ensure all assets follow engineering best practices, are production grade, and integrate into delivery methodologies. Technical Prototyping & Proof of Concepts (PoCs) Lead technical PoCs for ServiceNow modules, AI capabilities, platform extensions, and ecosystem technologies. Validate technical feasibility of new portfolio ideas before commercialization. Partner with Alliance teams and ServiceNow for joint innovation PoCs. Collaboration with Portfolio Directors Provide technical depth and engineering execution support for each portfolio area. Architect component solutions and beta prototypes. Ensure solution offerings are technically robust, scalable, and differentiated. Engineering Governance & Quality Standards Define engineering standards, coding best practices, versioning, CI/CD automation, and DevSecOps expectations. Ensure strong quality, security, and performance principles for all developed assets. Maintain a structured lifecycle for R&D assets from prototype to offering ready solution. Ecosystem, Alliance & Community Engagement Collaborate with ServiceNow architects, product managers, and engineering teams on innovation initiatives. Engage with ecosystem technology partners for solution co development. Support Knowledge, AI Summit, and external events by showcasing R&D innovations and prototypes. Technical Leadership & Talent Development Build and mentor a global engineering community of ServiceNow developers and automation specialists. Foster a culture of experimentation, technical excellence, and continuous learning. Required Experience & Capabilities Strong technical background in ServiceNow development, architecture, or platform engineering. Hands on expertise with ServiceNow App Engine, Integration Hub, Automation Engine, GenAI capabilities (LLMs, vector search, embeddings, orchestration), AI agents, workflow automation, and cognitive services. Demonstrated experience leading innovation, R&D, PoCs, or solution engineering teams. Deep understanding of ServiceNow domain architecture, platform extensibility, and best practices. Ability to translate high level strategic directions into engineering roadmaps and deliverables. Strong collaboration skills, with experience working across portfolio, sales, delivery, alliances, and industry teams. Exceptional problem solving ability with an innovation first mindset. Excellent communication and the ability to present technical concepts to both engineering and business audiences. What We Offer Opportunity to shape the next generation engineering and innovation agenda for a global ServiceNow business. Strategic role working directly with the CTO and influencing future offerings, AI investments, and portfolio direction. Hands on innovation environment with access to ServiceNow early release programs, ecosystem partners, and R&D initiatives. High visibility across global leadership, portfolio teams, and key clients. Competitive compensation and strong career acceleration opportunities. Investment in your professional development and growth. EEO Statement Atos is committed to a fair work environment for all. We are an equal opportunity employer and encourage everyone to apply. Atos is a recognized leader in its industry across ESG criteria.
Jul 23, 2026
Full time
R&D Engineering Lead Senior technical leader within the Global ServiceNow Portfolio organisation, reporting directly to the CTO / Portfolio Lead. Responsible for driving engineering-led innovation, building next-generation accelerators, architecting cutting edge GenAI and Agentic AI capabilities, and supporting the creation of differentiated IP for Atos' global ServiceNow business. Strategic Impact Drive the technical innovation engine for the global ServiceNow business, aligned to portfolio strategy. Build reusable frameworks, accelerators, AI powered components, and IP that enhance competitive differentiation. Lead R&D initiatives exploring GenAI, Agentic AI, automation, integration patterns, and emerging ServiceNow capabilities. Strengthen Atos' positioning with ServiceNow through technical excellence, joint innovation, and prototype delivery. Enable faster time to market for global offerings through engineering velocity and reusable asset development. Translate future looking technology trends into actionable engineering solutions. Key Responsibilities Define and execute the R&D strategy to support portfolio roadmap, innovation priorities, and future investments. Identify emerging technologies, ServiceNow releases, and ecosystem opportunities to shape next gen solutions. Partner with the CTO on strategic bets and long term capability building. AI Engineering & Next Generation Solutions Lead engineering design and development of GenAI solutions, Agentic AI components (autonomous agents and workflow orchestration), AI infused accelerators, decisioning engines, and knowledge automation. Collaborate with Portfolio Directors to embed AI capabilities into global offerings. Accelerator, Framework, and Asset Development Architect and oversee development of reusable assets such as reference implementations, technical frameworks, and integration templates. Ensure all assets follow engineering best practices, are production grade, and integrate into delivery methodologies. Technical Prototyping & Proof of Concepts (PoCs) Lead technical PoCs for ServiceNow modules, AI capabilities, platform extensions, and ecosystem technologies. Validate technical feasibility of new portfolio ideas before commercialization. Partner with Alliance teams and ServiceNow for joint innovation PoCs. Collaboration with Portfolio Directors Provide technical depth and engineering execution support for each portfolio area. Architect component solutions and beta prototypes. Ensure solution offerings are technically robust, scalable, and differentiated. Engineering Governance & Quality Standards Define engineering standards, coding best practices, versioning, CI/CD automation, and DevSecOps expectations. Ensure strong quality, security, and performance principles for all developed assets. Maintain a structured lifecycle for R&D assets from prototype to offering ready solution. Ecosystem, Alliance & Community Engagement Collaborate with ServiceNow architects, product managers, and engineering teams on innovation initiatives. Engage with ecosystem technology partners for solution co development. Support Knowledge, AI Summit, and external events by showcasing R&D innovations and prototypes. Technical Leadership & Talent Development Build and mentor a global engineering community of ServiceNow developers and automation specialists. Foster a culture of experimentation, technical excellence, and continuous learning. Required Experience & Capabilities Strong technical background in ServiceNow development, architecture, or platform engineering. Hands on expertise with ServiceNow App Engine, Integration Hub, Automation Engine, GenAI capabilities (LLMs, vector search, embeddings, orchestration), AI agents, workflow automation, and cognitive services. Demonstrated experience leading innovation, R&D, PoCs, or solution engineering teams. Deep understanding of ServiceNow domain architecture, platform extensibility, and best practices. Ability to translate high level strategic directions into engineering roadmaps and deliverables. Strong collaboration skills, with experience working across portfolio, sales, delivery, alliances, and industry teams. Exceptional problem solving ability with an innovation first mindset. Excellent communication and the ability to present technical concepts to both engineering and business audiences. What We Offer Opportunity to shape the next generation engineering and innovation agenda for a global ServiceNow business. Strategic role working directly with the CTO and influencing future offerings, AI investments, and portfolio direction. Hands on innovation environment with access to ServiceNow early release programs, ecosystem partners, and R&D initiatives. High visibility across global leadership, portfolio teams, and key clients. Competitive compensation and strong career acceleration opportunities. Investment in your professional development and growth. EEO Statement Atos is committed to a fair work environment for all. We are an equal opportunity employer and encourage everyone to apply. Atos is a recognized leader in its industry across ESG criteria.
Barclays
Senior ServiceNow Engineer
Barclays Knutsford, Cheshire
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us at Barclays as a ServiceNow Engineer, where you'll design, code and deliver scalable, high-impact solutions on the ServiceNow platform while supporting the bank's digital transformation. You'll play a key role in architecting robust ServiceNow solutions, ensuring platform excellence, and guiding junior developers to achieve high-quality outcomes. To be successful as a ServiceNow Engineer, you should have experience with: Proven expertise in ServiceNow solution architecture and design Deep mastery of the ServiceNow platform Ability to mentor and coach junior developers Some other highly valued skills may include: Experience in AI capabilities, including agent design and development Demonstrated track record of ServiceNow platform integrations Hands-on experience with ServiceNow UI Builder development You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 16, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us at Barclays as a ServiceNow Engineer, where you'll design, code and deliver scalable, high-impact solutions on the ServiceNow platform while supporting the bank's digital transformation. You'll play a key role in architecting robust ServiceNow solutions, ensuring platform excellence, and guiding junior developers to achieve high-quality outcomes. To be successful as a ServiceNow Engineer, you should have experience with: Proven expertise in ServiceNow solution architecture and design Deep mastery of the ServiceNow platform Ability to mentor and coach junior developers Some other highly valued skills may include: Experience in AI capabilities, including agent design and development Demonstrated track record of ServiceNow platform integrations Hands-on experience with ServiceNow UI Builder development You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
CapGemini
Senior Consultant - ServiceNow HRSD (SC Cleared)
CapGemini
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEWe are looking for an SC cleared, experienced ServiceNow HR Business Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will act as an advisor and bridge between the customer and delivery teams, helping translate business needs into clear requirements, user stories, process designs and functional outcomes.This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes.What you will be responsible for:HR process and requirements analysisSupport the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions.Partner with HR teams to understand existing processes, pain points and improvement opportunities.Help map current-state and future-state HR processes, identifying opportunities to simplify and improve the employee experience.Translate business requirements into clear user stories, acceptance criteria, functional specifications and process documentation.ServiceNow implementation delivery supportSupport the delivery of platform capabilities and features (you will not be required to configure or develop in the platform but should be able to demo or walk through deliverables to customers).Work with technical teams to ensure requirements are understood and delivered in line with agreed outcomes.Support customer workshops, playback sessions and requirements validation activities.Contribute to workflow diagrams, functional designs and business process documentation.Work collaboratively with architects, consultants, developers, testers and change and enablement teams throughout implementations.Customer and delivery team interfaceDefine ServiceNow platform strategies and roadmaps for customersAct as a technology advisor, guiding; customer leadership teams, programme stakeholders and delivery teamsLiaise with ServiceNow representatives and ecosystem partnersBusiness developmentContribute to responses to RFPs and RFIs, assist with proposal development and be prepared to support winning client presentationsWhat makes this role uniqueOpportunity to develop your skills in a growing globally recognised HR Transformation organisationA clear pathway into more senior ServiceNow and customer advisory rolesWork within Capgemini's strong ServiceNow ecosystem and partnershipsExposure to global deals and opportunities across the full sales to delivery lifecycleYOUR PROFILEEssential experience & certifications:Existing SC Clearance or eligibility - UK National with 5 years of continuous residenceServiceNow certifications at minimum: CIS HRSD with demonstrable experienceBeneficial certifications; ServiceNow Certified System Administrator, CIS ITSMProven experience working on:o At least one large global / international ServiceNow implementation, ORo Multiple end-to-end smaller ServiceNow deployments focussing on key employee 'moments that matter'A strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation.Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, employee service centre, HR knowledge management, the HR service catalogue, employee journeys, workbooks and flows.Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation and implementation.Understanding of how HR connects with other business functions such as IT, Procurement and Finance.Be able to articulate and demonstrate ServiceNow HR / AI features to our customers.Key traits and capabilities:Strong analytical thinking and problem-solving skills.Effective communication and stakeholder engagement skills.Ability to work as an interface between business stakeholders, customer teams and technical delivery teams.A practical understanding of the technology delivery lifecycle, including discovery and requirements gathering, solution design, testing, rollout, change management, hypercare and continuous improvement.Familiarity with Agile ways of working.(Nice to have) Demonstrable experience supporting project management activities or working within delivery frameworks such as SAFe, Agile or PMP-led environments.Understands HR processes and is interested in how technology improves employee experiences.Enjoys working with stakeholders to understand problems, capture requirements and shape practical solutions.Can bridge the gap between business teams and technical delivery teams.Is curious about the ServiceNow platform and its wider ecosystem.Is comfortable supporting proposals, workshops, testing, rollout and change activities.Wants to further a career in ServiceNow HRSD, business analysis and technology-enabled transformation.WHAT YOU'LL LOVE ABOUT WORKING HERE:You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Jul 16, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.YOUR ROLEWe are looking for an SC cleared, experienced ServiceNow HR Business Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences.You will work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will act as an advisor and bridge between the customer and delivery teams, helping translate business needs into clear requirements, user stories, process designs and functional outcomes.This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes.What you will be responsible for:HR process and requirements analysisSupport the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions.Partner with HR teams to understand existing processes, pain points and improvement opportunities.Help map current-state and future-state HR processes, identifying opportunities to simplify and improve the employee experience.Translate business requirements into clear user stories, acceptance criteria, functional specifications and process documentation.ServiceNow implementation delivery supportSupport the delivery of platform capabilities and features (you will not be required to configure or develop in the platform but should be able to demo or walk through deliverables to customers).Work with technical teams to ensure requirements are understood and delivered in line with agreed outcomes.Support customer workshops, playback sessions and requirements validation activities.Contribute to workflow diagrams, functional designs and business process documentation.Work collaboratively with architects, consultants, developers, testers and change and enablement teams throughout implementations.Customer and delivery team interfaceDefine ServiceNow platform strategies and roadmaps for customersAct as a technology advisor, guiding; customer leadership teams, programme stakeholders and delivery teamsLiaise with ServiceNow representatives and ecosystem partnersBusiness developmentContribute to responses to RFPs and RFIs, assist with proposal development and be prepared to support winning client presentationsWhat makes this role uniqueOpportunity to develop your skills in a growing globally recognised HR Transformation organisationA clear pathway into more senior ServiceNow and customer advisory rolesWork within Capgemini's strong ServiceNow ecosystem and partnershipsExposure to global deals and opportunities across the full sales to delivery lifecycleYOUR PROFILEEssential experience & certifications:Existing SC Clearance or eligibility - UK National with 5 years of continuous residenceServiceNow certifications at minimum: CIS HRSD with demonstrable experienceBeneficial certifications; ServiceNow Certified System Administrator, CIS ITSMProven experience working on:o At least one large global / international ServiceNow implementation, ORo Multiple end-to-end smaller ServiceNow deployments focussing on key employee 'moments that matter'A strong understanding of HR operations, the employee lifecycle and how HR services are delivered across an organisation.Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, employee service centre, HR knowledge management, the HR service catalogue, employee journeys, workbooks and flows.Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit or proposal into mobilisation and implementation.Understanding of how HR connects with other business functions such as IT, Procurement and Finance.Be able to articulate and demonstrate ServiceNow HR / AI features to our customers.Key traits and capabilities:Strong analytical thinking and problem-solving skills.Effective communication and stakeholder engagement skills.Ability to work as an interface between business stakeholders, customer teams and technical delivery teams.A practical understanding of the technology delivery lifecycle, including discovery and requirements gathering, solution design, testing, rollout, change management, hypercare and continuous improvement.Familiarity with Agile ways of working.(Nice to have) Demonstrable experience supporting project management activities or working within delivery frameworks such as SAFe, Agile or PMP-led environments.Understands HR processes and is interested in how technology improves employee experiences.Enjoys working with stakeholders to understand problems, capture requirements and shape practical solutions.Can bridge the gap between business teams and technical delivery teams.Is curious about the ServiceNow platform and its wider ecosystem.Is comfortable supporting proposals, workshops, testing, rollout and change activities.Wants to further a career in ServiceNow HRSD, business analysis and technology-enabled transformation.WHAT YOU'LL LOVE ABOUT WORKING HERE:You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page.NEED TO KNOWAt Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.CSRWe're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Proactive Appointments
Junior Solutions Architect
Proactive Appointments
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jul 14, 2026
Full time
Junior Solutions Architect 95% remote with occasional client visits This is an excellent opportunity for someone who has just started their career in Solution Architecture or is ready to transition from Business Analysis or Integration Developmen t into a role where you'll help design innovative enterprise integration solutions for a diverse client base. Working alongside experienced Solution Architects and delivery teams, you'll gain valuable exposure to enterprise integration projects while developing your expertise in solution design, architecture best practices, and modern iPaaS technologies. This is a fantastic opportunity for someone who enjoys combining technical knowledge with business engagement and wants to develop into a senior architecture role. Key Responsibilities Support the design and documentation of end-to-end integration solutions, translating business and technical requirements into clear architectural designs. Participate in discovery workshops and requirements gathering sessions with clients and internal stakeholders. Produce solution documentation including architecture diagrams, integration specifications, data flow maps, and technical design documents. Work closely with Integration Developers to ensure solutions are implemented in line with approved designs and best practice. Assist in evaluating integration platforms and technologies, with a particular focus on Workato and other leading iPaaS solutions. Identify technical risks, assumptions, and dependencies within proposed solutions, escalating where appropriate. Support pre-sales activities including solution scoping, effort estimation, and proposal preparation. Continuously develop your knowledge of enterprise architecture, API design, integration patterns, and emerging technologies. You will have: At least 1 year's experience in a Solution Architect or similar technical role within an integration, software, or technology consultancy environment. A background in either Business Analysis or Integration Development, with a desire to progress into Solution Architecture. A good understanding of enterprise integration concepts including REST and SOAP APIs , messaging patterns, event-driven architecture, and data transformation. Experience working with at least one iPaaS or integration platform such as Workato, MuleSoft, Boomi, or Azure Integration Services. Strong documentation skills with experience producing architecture diagrams and technical documentation using tools such as Visio or Lucidchart. Excellent communication and stakeholder management skills, with the ability to engage confidently with both technical and non-technical audiences. Experience working within Agile delivery environments. The following experience would be advantageous but is not essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Akkodis
ServiceNow Solution Architect To £110k Remote
Akkodis
ServiceNow Solution Architect Remote UK 110,000 Permanent This is a brilliant opportunity for a senior ServiceNow Architect who wants to take real ownership of a major ServiceNow environment, lead a sizeable technical team, and play a key role in shaping how the platform is used across both internal services and external customer delivery. You'll be joining a large, complex organisation with a mature ServiceNow estate, supporting a mix of locally hosted and cloud-based ServiceNow environments. The role sits at a genuinely senior level, leading a team of around 10 to 12 ServiceNow admins and developers within a wider platform function of around 20 people. This is not a pure development role, but it is still technically hands-on. You'll need to be close enough to the platform to lead design, challenge technical decisions, support complex implementations, and guide the team properly. The focus is on architecture, leadership, stakeholder engagement, platform strategy, and making sure ServiceNow is delivering properly for the business and its customers. You'll be working across areas such as ITSM, ITOM, CSDM, domain separation, integrations, platform design, implementation activity, and ongoing improvement of the ServiceNow Service Management platform. There is also a strong stakeholder element to the role, including regular engagement with senior internal stakeholders and ServiceNow directly, as the business continues to raise its profile and strengthen its relationship with the vendor. Day to day, you'll be leading the design of new ServiceNow solutions, reviewing requirements, assessing the impact of change, supporting process workshops, and making sure the platform remains aligned to the wider business strategy. You'll also be mentoring and developing the team, helping to create a high-performing ServiceNow function that can deliver at pace without compromising on quality. The role would suit someone who enjoys being the technical authority in the room, but who can also bring people with them. You'll need to be comfortable working with architects, developers, BAs, senior stakeholders, project teams and external customers, translating complex requirements into practical ServiceNow solutions. You'll need experience with: Strong ServiceNow architecture experience in a large enterprise environment Good knowledge of ITSM, ITOM and CSDM Domain separation experience ServiceNow implementation and solution design experience Working with complex integrations and multi-instance environments Leading or mentoring ServiceNow admins, developers, BAs or architects Strong stakeholder engagement and communication skills A good understanding of ITIL processes and service management The ability to gain SC clearance It would also be useful if you have: ServiceNow CTA or CMA, or a clear ambition to work towards this ITIL certification Project delivery experience across Agile, Scrum, Prince2 or similar Experience working across both internal platforms and external customer-facing services The business is also willing to support further ServiceNow development, including the opportunity to work towards Certified Master Architect or Certified Technical Architect training, which makes this a strong move for someone who is already operating at a senior level but still wants to keep progressing. The package includes a 110,000 basic salary, remote working, and a strong benefits package. The interview process is two stages over Teams. This is a strong opportunity for a ServiceNow Lead Architect who wants a visible, influential role with team leadership, technical ownership, and the chance to shape a platform that supports a large and varied user base. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 30, 2026
Full time
ServiceNow Solution Architect Remote UK 110,000 Permanent This is a brilliant opportunity for a senior ServiceNow Architect who wants to take real ownership of a major ServiceNow environment, lead a sizeable technical team, and play a key role in shaping how the platform is used across both internal services and external customer delivery. You'll be joining a large, complex organisation with a mature ServiceNow estate, supporting a mix of locally hosted and cloud-based ServiceNow environments. The role sits at a genuinely senior level, leading a team of around 10 to 12 ServiceNow admins and developers within a wider platform function of around 20 people. This is not a pure development role, but it is still technically hands-on. You'll need to be close enough to the platform to lead design, challenge technical decisions, support complex implementations, and guide the team properly. The focus is on architecture, leadership, stakeholder engagement, platform strategy, and making sure ServiceNow is delivering properly for the business and its customers. You'll be working across areas such as ITSM, ITOM, CSDM, domain separation, integrations, platform design, implementation activity, and ongoing improvement of the ServiceNow Service Management platform. There is also a strong stakeholder element to the role, including regular engagement with senior internal stakeholders and ServiceNow directly, as the business continues to raise its profile and strengthen its relationship with the vendor. Day to day, you'll be leading the design of new ServiceNow solutions, reviewing requirements, assessing the impact of change, supporting process workshops, and making sure the platform remains aligned to the wider business strategy. You'll also be mentoring and developing the team, helping to create a high-performing ServiceNow function that can deliver at pace without compromising on quality. The role would suit someone who enjoys being the technical authority in the room, but who can also bring people with them. You'll need to be comfortable working with architects, developers, BAs, senior stakeholders, project teams and external customers, translating complex requirements into practical ServiceNow solutions. You'll need experience with: Strong ServiceNow architecture experience in a large enterprise environment Good knowledge of ITSM, ITOM and CSDM Domain separation experience ServiceNow implementation and solution design experience Working with complex integrations and multi-instance environments Leading or mentoring ServiceNow admins, developers, BAs or architects Strong stakeholder engagement and communication skills A good understanding of ITIL processes and service management The ability to gain SC clearance It would also be useful if you have: ServiceNow CTA or CMA, or a clear ambition to work towards this ITIL certification Project delivery experience across Agile, Scrum, Prince2 or similar Experience working across both internal platforms and external customer-facing services The business is also willing to support further ServiceNow development, including the opportunity to work towards Certified Master Architect or Certified Technical Architect training, which makes this a strong move for someone who is already operating at a senior level but still wants to keep progressing. The package includes a 110,000 basic salary, remote working, and a strong benefits package. The interview process is two stages over Teams. This is a strong opportunity for a ServiceNow Lead Architect who wants a visible, influential role with team leadership, technical ownership, and the chance to shape a platform that supports a large and varied user base. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Akkodis
ServiceNow Senior Developer UK - Hybrid Up to £70k
Akkodis
ServiceNow Senior Developer Location: Hybrid (West Yorkshire) Salary: Up to 70,000 base Type: Permanent We're working with a high-growth organisation in West Yorkshire that's investing heavily in its ServiceNow capability and technical teams. This is a fantastic opportunity to join at a genuinely exciting point in their journey, where you can get in early, make an impact, and help shape what the future looks like. With a growing client base of complex, enterprise organisations, you'll be exposed to large-scale, meaningful projects while playing a key role in the continued evolution of their ServiceNow offering. If you're someone who wants more than just a "hands-on dev role" and instead wants influence, variety, and progression, this is well worth a look. This is a highly technical, hands-on position. You'll be deeply involved in building, configuring, and developing solutions within ServiceNow from day one, working closely with both internal and external stakeholders and contributing to real business outcomes. What you'll be doing Hands-on development across modules such as ITSM, ITOM, CSM, ITAM and SPM Designing, building and configuring workflows, integrations and bespoke solutions Translating business requirements into scalable technical solutions Supporting and resolving technical queries and platform issues Playing a key role in shaping best practice and technical direction What we're looking for Proven experience as a Senior ServiceNow Developer Strong background in ITSM, ITOM, CSM, ITAM and SPM Solid technical capability across configuration, scripting and integrations Strong JavaScript / Glide API experience ServiceNow CSA (essential) + at least two CIS certifications If you're a hands-on Senior ServiceNow Developer who enjoys building, solving problems, and wants to be part of a fast-growing organisation where you can genuinely make a difference - this is a great opportunity to step into something exciting. Send your CV for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 31, 2026
Full time
ServiceNow Senior Developer Location: Hybrid (West Yorkshire) Salary: Up to 70,000 base Type: Permanent We're working with a high-growth organisation in West Yorkshire that's investing heavily in its ServiceNow capability and technical teams. This is a fantastic opportunity to join at a genuinely exciting point in their journey, where you can get in early, make an impact, and help shape what the future looks like. With a growing client base of complex, enterprise organisations, you'll be exposed to large-scale, meaningful projects while playing a key role in the continued evolution of their ServiceNow offering. If you're someone who wants more than just a "hands-on dev role" and instead wants influence, variety, and progression, this is well worth a look. This is a highly technical, hands-on position. You'll be deeply involved in building, configuring, and developing solutions within ServiceNow from day one, working closely with both internal and external stakeholders and contributing to real business outcomes. What you'll be doing Hands-on development across modules such as ITSM, ITOM, CSM, ITAM and SPM Designing, building and configuring workflows, integrations and bespoke solutions Translating business requirements into scalable technical solutions Supporting and resolving technical queries and platform issues Playing a key role in shaping best practice and technical direction What we're looking for Proven experience as a Senior ServiceNow Developer Strong background in ITSM, ITOM, CSM, ITAM and SPM Solid technical capability across configuration, scripting and integrations Strong JavaScript / Glide API experience ServiceNow CSA (essential) + at least two CIS certifications If you're a hands-on Senior ServiceNow Developer who enjoys building, solving problems, and wants to be part of a fast-growing organisation where you can genuinely make a difference - this is a great opportunity to step into something exciting. Send your CV for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Outsource
Senior ServiceNow Engineer
Outsource
ServiceNow Developer - Contract Hybrid working 12-month contract Up to £700 per day - Inside IR35 37.5 hours per week We're looking for an experienced ServiceNow Developer to join a high-performing team delivering large-scale, global platform solutions click apply for full job details
May 31, 2026
Contractor
ServiceNow Developer - Contract Hybrid working 12-month contract Up to £700 per day - Inside IR35 37.5 hours per week We're looking for an experienced ServiceNow Developer to join a high-performing team delivering large-scale, global platform solutions click apply for full job details
Outsource
Senior ServiceNow Engineer
Outsource
ServiceNow Developer - Contract Hybrid working 12-month contract Up to £700 per day - Inside IR35 37.5 hours per week We're looking for an experienced ServiceNow Developer to join a high-performing team delivering large-scale, global platform solutions click apply for full job details
May 30, 2026
Contractor
ServiceNow Developer - Contract Hybrid working 12-month contract Up to £700 per day - Inside IR35 37.5 hours per week We're looking for an experienced ServiceNow Developer to join a high-performing team delivering large-scale, global platform solutions click apply for full job details
Anson McCade
ServiceNow Associate Manager
Anson McCade City, London
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
May 26, 2026
Full time
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
Anson McCade
ServiceNow Associate Manager
Anson McCade City, London
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
May 25, 2026
Full time
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
Addition
Senior Developer
Addition Watford, Hertfordshire
You are encouraged to apply if you meet the below criteria but have a different job title Introduction A major UK organisation responsible for one of the country's most recognised digital platforms is undergoing a large-scale technology transformation. They're looking for a Senior Developer to help design, automate and support the infrastructure that powers critical services used by millions. Role Overview: Location: Watford (Hybrid - 3 days in office a week) Package: Up to £80,000 p/a + benefits Industry: Gaming / Lottery / Digital Platforms What You'll Be Doing: Designing, deploying and managing automation and monitoring platforms that support large-scale applications and services Building and maintaining monitoring, alerting and observability tooling across the platform Creating dashboards that translate complex technical data into meaningful insights for stakeholders Developing automation to integrate new systems using existing frameworks Managing and configuring automated job scheduling and platform workflows Building GitHub Actions pipelines to deploy code across test and production environments Driving best practices around security, compliance, reliability and cost optimisation Supporting capacity planning and troubleshooting across complex infrastructure environments Working with technical leads and delivery teams to break down work into manageable tasks and stories Collaborating with product owners, analysts and engineers to shape and prioritise the development backlog Main Skills Needed: Strong experience with AWS cloud services and infrastructure automation Hands-on expertise with Terraform, Ansible and containerisation (Docker) Strong Python development skills , including scripting and Lambda functions Experience building and managing CI/CD pipelines , ideally with GitHub Actions Monitoring and observability tooling such as AppDynamics, Grafana, InfluxDB, Graphite, Sensu or similar Experience working with serverless architectures (Lambda, API Gateway, DynamoDB, EventBridge) Solid understanding of Linux / Unix administration and troubleshooting Knowledge of networking fundamentals including TCP/IP, HTTP/S, APIs and encryption Familiarity with collaboration tools like JIRA and Confluence Exposure to modern development stacks such as Node.js, Java or similar Understanding of infrastructure services like Consul, Vault or ServiceNow ITOM is beneficial Strong communication, problem-solving and analytical thinking skills What's in It for You: Annual company bonus scheme Matched pension contributions up to 8.5% 26 days annual leave plus additional wellbeing days and bank holidays Private medical cover and life assurance Enhanced maternity and paternity leave £500 annual wellbeing allowance Access to nutrition advice, personal training and health assessments Financial coaching and wellbeing support Opportunity to contribute to a large-scale technology transformation with real societal impact A collaborative culture focused on innovation, inclusion and continuous improvement If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
May 23, 2026
Full time
You are encouraged to apply if you meet the below criteria but have a different job title Introduction A major UK organisation responsible for one of the country's most recognised digital platforms is undergoing a large-scale technology transformation. They're looking for a Senior Developer to help design, automate and support the infrastructure that powers critical services used by millions. Role Overview: Location: Watford (Hybrid - 3 days in office a week) Package: Up to £80,000 p/a + benefits Industry: Gaming / Lottery / Digital Platforms What You'll Be Doing: Designing, deploying and managing automation and monitoring platforms that support large-scale applications and services Building and maintaining monitoring, alerting and observability tooling across the platform Creating dashboards that translate complex technical data into meaningful insights for stakeholders Developing automation to integrate new systems using existing frameworks Managing and configuring automated job scheduling and platform workflows Building GitHub Actions pipelines to deploy code across test and production environments Driving best practices around security, compliance, reliability and cost optimisation Supporting capacity planning and troubleshooting across complex infrastructure environments Working with technical leads and delivery teams to break down work into manageable tasks and stories Collaborating with product owners, analysts and engineers to shape and prioritise the development backlog Main Skills Needed: Strong experience with AWS cloud services and infrastructure automation Hands-on expertise with Terraform, Ansible and containerisation (Docker) Strong Python development skills , including scripting and Lambda functions Experience building and managing CI/CD pipelines , ideally with GitHub Actions Monitoring and observability tooling such as AppDynamics, Grafana, InfluxDB, Graphite, Sensu or similar Experience working with serverless architectures (Lambda, API Gateway, DynamoDB, EventBridge) Solid understanding of Linux / Unix administration and troubleshooting Knowledge of networking fundamentals including TCP/IP, HTTP/S, APIs and encryption Familiarity with collaboration tools like JIRA and Confluence Exposure to modern development stacks such as Node.js, Java or similar Understanding of infrastructure services like Consul, Vault or ServiceNow ITOM is beneficial Strong communication, problem-solving and analytical thinking skills What's in It for You: Annual company bonus scheme Matched pension contributions up to 8.5% 26 days annual leave plus additional wellbeing days and bank holidays Private medical cover and life assurance Enhanced maternity and paternity leave £500 annual wellbeing allowance Access to nutrition advice, personal training and health assessments Financial coaching and wellbeing support Opportunity to contribute to a large-scale technology transformation with real societal impact A collaborative culture focused on innovation, inclusion and continuous improvement If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Akkodis
ServiceNow HR Transformation Consultant To £75k + bonus
Akkodis Manchester, Lancashire
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early £70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 20, 2026
Full time
Senior ServiceNow HRSD Consultant HR Transformation Hybrid Up to early £70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. We're working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging the "as-is". Understanding where HR processes fall short today, identifying opportunities to improve, and designing future-state services that are more streamlined, automated, and employee-centric. From there, you'll work closely with delivery teams to turn that vision into something tangible. This isn't a heads-down configuration role. It's about shaping, influencing, and delivering meaningful change. What you'll be doing You'll be working closely with HR stakeholders to run workshops, gather requirements, and map end-to-end employee journeys, helping organisations redesign how their HR services operate. You'll take those insights and translate them into scalable ServiceNow HRSD solutions, collaborating with architects and developers to ensure the end result actually delivers against the original vision. Along the way, you'll be advising on best practice, challenging thinking where needed, and helping drive adoption of more modern, digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions Experience in consulting or large-scale transformation environments would be ideal An interest in how automation, AI, and digital workflows are reshaping HR Why this role? You'll be joining a consultancy that's genuinely growing its HR practice, meaning there's real opportunity to shape what that looks like and progress quickly. They've built a strong reputation for delivering high-impact transformation work, but without the rigid culture you often get elsewhere. It's a good fit for someone who knows HRSD well but wants to move further up the value chain - more strategy, more design, more influence. Hybrid working is the norm, with flexibility built in. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Anson McCade
ServiceNow Associate Manager
Anson McCade City, London
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
May 20, 2026
Full time
ServiceNow Associate Manager £75000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Developer / Architect - Associate Manager London (Hybrid) Up to £70,000 + 10% Bonus + Full Package I'm partnered with a leading ServiceNow consultancy looking to hire an Associate Manager-level ServiceNow Architect - ideally suited to a Senior Developer or Technic click apply for full job details
Senior ServiceNow Developer
DWP Digital
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
May 14, 2026
Full time
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Senior ServiceNow Developer
DWP Digital Newcastle Upon Tyne, Tyne And Wear
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
May 13, 2026
Full time
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Senior ServiceNow Developer
DWP Digital Sheffield, Yorkshire
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
May 13, 2026
Full time
ServiceNow Senior Developer Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Randstad Technologies
Remedy SME
Randstad Technologies Hemel Hempstead, Hertfordshire
Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview immediately. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 13, 2026
Contractor
Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview immediately. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies
Remedy SME
Randstad Technologies Ipswich, Suffolk
Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview shortly. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 13, 2026
Contractor
Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite)Day rate - £700 - £747 per day (Inside IR35)Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join a high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where you'll combine technical expertise with advisory responsibilities, working closely with engineers and stakeholders to enhance system performance and best practices. What You'll Be Doing Supporting and maintaining the existing Remedy ITSM platform Managing CMDB data loads and foundation data Working on integrations (including E-bonding) Customising workflows and configurations using Developer Studio Troubleshooting complex issues through log analysis and root cause identification Supporting failover and disaster recovery (BCDR) readiness Providing technical guidance and mentoring internal engineers Driving improvements in processes, documentation, and system performance What We're Looking For Strong hands-on experience with Remedy ITSM (essential) Experience with CMDB, integrations, and Developer Studio Solid troubleshooting and problem-solving skills in complex environments Understanding of ITSM processes and legacy system support Experience with disaster recovery / failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years UK residency required) This is an urgent opportunity where the hiring manager is looking to schedule an interview shortly. If interested then please apply with a copy of your CV or send your CV to khushboo. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
DWP
Senior Technical Lead
DWP Birmingham, Staffordshire
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Senior Technical Lead
DWP Sheffield, Yorkshire
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

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