The Youth Endowment Fund Head of Digital Communications Reports to:Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we re smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors youth-workers, police officers, social workers, policymakers, headteachers, and more to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors education, youth justice, youth sector, children s services, policing, health and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF s existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement views, likes, comments and shares online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF s work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences without oversimplifying. You bring clarity where others bring jargon. You get things done. You re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You re a strategic thinker who can see the big picture without losing sight of the detail. You re logical, creative, and open to challenge always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children s services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 17, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to:Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn t have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we re smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors youth-workers, police officers, social workers, policymakers, headteachers, and more to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors education, youth justice, youth sector, children s services, policing, health and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF s existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement views, likes, comments and shares online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF s work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences without oversimplifying. You bring clarity where others bring jargon. You get things done. You re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You re a strategic thinker who can see the big picture without losing sight of the detail. You re logical, creative, and open to challenge always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children s services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Our client is the UK's only theatre company and participatory arts charity focused on addiction. This charity develops, nurtures and produces new writing and performances connected to substance misuse, touring to off-West End venues, festivals, treatment facilities and other civic spaces. Alongside its productions, they run weekly participatory workshops and delivers drama, dance and creative writing taster sessions in treatment facilities, using creativity to support confidence, self-esteem and lasting positive change in people's lives. Our client is recruiting a Senior Development Manager, and Prospectus is leading the search. Senior Development Manager Full time, 40 hours per week (open to part time, flexible working and job share) Hybrid working (at least 50% office based in E1 5HU) £40,000 £45,000 per annum This is a newly created role, which will help take the charity's fundraising to the next level. The new Senior Development Manager will grow existing income (trusts, foundations and statutory) and develop newer income streams (individual giving and corporate partnerships). Supported by the charity's Artistic Director/CEO and an expert Development Subcommittee, the Senior Development Manager will lead on the development and delivery of the fundraising strategy, securing five- and six-figure gifts and working towards an ambition to raise around £300,000 per year within the first two years. The role also includes oversight of regular supporter communications (including a monthly newsletter) and the use of tools such as Salesforce and Mailchimp, while keeping up to date with fundraising compliance, policy and sector trends. To be successful, you will bring substantial experience of delivering significant fundraising targets, ideally in the arts or cultural, or social welfare sectors, and a strong track record of generating income from a mix of the income streams mentioned above. Applications are welcomed from fundraisers ready to step into their first senior leadership role; however, you will have the confidence to design and implement an ambitious fundraising strategy. Crucially, you will be an excellent communicator and relationship-builder, organised and detail-focused, comfortable managing pipelines and budgets, and motivated by the power of the arts with social inclusion at its core. Our client is also keen to hear from candidates who are willing to support marketing and promotional activity (experience welcome but not essential). How to Apply At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. To apply, please submit your CV and cover letter (maximum 2 sides of A4). Prospectus will be in touch and if your experience is suitable, will arrange an initial meeting to brief you on the role. You'll then have all the information you need to make changes to your application if needed and formally apply. We look forward to connecting with you soon. Please note that applications will be reviewed, and interviews arranged (two rounds), on a rolling basis, so please apply as soon as possible.
Mar 17, 2026
Full time
Our client is the UK's only theatre company and participatory arts charity focused on addiction. This charity develops, nurtures and produces new writing and performances connected to substance misuse, touring to off-West End venues, festivals, treatment facilities and other civic spaces. Alongside its productions, they run weekly participatory workshops and delivers drama, dance and creative writing taster sessions in treatment facilities, using creativity to support confidence, self-esteem and lasting positive change in people's lives. Our client is recruiting a Senior Development Manager, and Prospectus is leading the search. Senior Development Manager Full time, 40 hours per week (open to part time, flexible working and job share) Hybrid working (at least 50% office based in E1 5HU) £40,000 £45,000 per annum This is a newly created role, which will help take the charity's fundraising to the next level. The new Senior Development Manager will grow existing income (trusts, foundations and statutory) and develop newer income streams (individual giving and corporate partnerships). Supported by the charity's Artistic Director/CEO and an expert Development Subcommittee, the Senior Development Manager will lead on the development and delivery of the fundraising strategy, securing five- and six-figure gifts and working towards an ambition to raise around £300,000 per year within the first two years. The role also includes oversight of regular supporter communications (including a monthly newsletter) and the use of tools such as Salesforce and Mailchimp, while keeping up to date with fundraising compliance, policy and sector trends. To be successful, you will bring substantial experience of delivering significant fundraising targets, ideally in the arts or cultural, or social welfare sectors, and a strong track record of generating income from a mix of the income streams mentioned above. Applications are welcomed from fundraisers ready to step into their first senior leadership role; however, you will have the confidence to design and implement an ambitious fundraising strategy. Crucially, you will be an excellent communicator and relationship-builder, organised and detail-focused, comfortable managing pipelines and budgets, and motivated by the power of the arts with social inclusion at its core. Our client is also keen to hear from candidates who are willing to support marketing and promotional activity (experience welcome but not essential). How to Apply At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you. To apply, please submit your CV and cover letter (maximum 2 sides of A4). Prospectus will be in touch and if your experience is suitable, will arrange an initial meeting to brief you on the role. You'll then have all the information you need to make changes to your application if needed and formally apply. We look forward to connecting with you soon. Please note that applications will be reviewed, and interviews arranged (two rounds), on a rolling basis, so please apply as soon as possible.
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Mar 15, 2026
Full time
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
Mar 14, 2026
Full time
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
Mar 13, 2026
Full time
About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role - This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Mar 10, 2026
Full time
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 10, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We're growing fast and we're looking for a commercially strong, operationally sharp Senior Project Quantity Surveyor to help shape the next stage of our journey. We are looking for someone to take ownership of all post-award commercial and scope-validation activities once a project is marked "Closed Won" in Salesforce. This includes verifying the BOQ, undertaking site surveys, preparing operational scopes and cost sheets, managing valuations, and ensuring commercial control throughout the delivery of fire doors, fire stopping, and wider passive fire protection projects. Why Join Us? This isn't just another QS role, it's a chance to shape the commercial direction of a growing specialist contractor. You'll get: A pathway to Commercial Manager Direct influence over profitability, strategy and operational excellence Exposure to high-profile, prestigious estates across London & the UK A high-performance, digitally-enabled working environment 25 days holiday + bank holidays Pension + ongoing development opportunities About Onyx Fire & Security Onyx Fire & Security is one of the UK's leading fire safety specialists, delivering critical life-safety systems across commercial, residential and hotel & leisure sectors. Since 2008, we've focused on creating safer buildings through: Mechanical & Electrical Smoke Control Passive Fire Protection Fire Engineering & Asset Management We're a growing, ambitious SME with a strong operational culture and this role will be central to shaping our commercial success as we scale. The Role: As our Senior Operational QS, you will be the commercial lead from the moment a project becomes live. You'll take full ownership of scope validation, operational documentation, commercial controls and ongoing financial performance backed by a junior QS reporting into you. You'll work closely with the Head of Projects while overseeing project values from £200k to £3m, typically lasting 2-10 months. What You'll Be Responsible For Validating sold scopes and converting BOQs into operational documentation Visiting sites to verify quantities, access, constraints and real-world conditions Completing measured surveys for fire doors, fire stopping and passive fire works Producing Scope of Works packs and updating cost sheets Preparing monthly valuations and signing off works completed on site Preparing, negotiating and agreeing variations Leading commercial discussions with clients and internal stakeholders Overseeing projects under JCT contracts, including variations, claims and disputes Managing pricing strategy, margin control and commercial forecasting Owning the CVR process and ensuring commercial visibility across each project Acting as a trusted commercial advisor to the Head of Projects Scope & Costing Documentation Produce a formal Scope of Works Pack, including drawings, schedules, measured surveys and technical clarifications. Prepare the Operational Costing Sheet, including labour, materials, access requirements, prelims, and subcontractor packages. Clean up / restructure sales BOQs to ensure operational clarity and compliance with BM Trada / ASFP / project-specific requirements. Stakeholder & Client Interface Liaise with Project Managers, Site Managers, Sales, and the Client team to ensure all commercial matters are managed professionally. Respond to commercial queries, RFIs, and contract-related correspondence. Support the operational team in delivering high-quality, compliant works in line with the programme. Compliance & Quality Ensure all commercial outputs align with compliance frameworks (BM Trada, ASFP, Building Safety Act, and client-specific standards). Support the creation of design packs and technical documentation where required. About You: The Person Who Will Excel Here We're looking for someone who combines commercial sharpness with operational instinct, someone who thrives in a role with both structure and autonomy. Experience & Technical Strengths 5+ years QS experience (ideally in fire protection or a specialist MEP subcontractor) Strong measured survey capability Excellent document-production and client-facing communication Solid Excel/Sheets skills and BOQ understanding Proven track record of managing JCT contracts Experience managing valuations, variations and financial control Chartered Surveyor (RICS) or equivalent Experience working with Salesforce, OneTrace, Procore or similar systems. Understanding of BM Trada schemes / ASFP guidance / BSA Golden Thread requirements. Full UK driving licence. Traits & Mindset Commercially ambitious with strong attention to detail Proactive, structured and able to work independently Confident in negotiations and client conversations Strong leadership potential, capable of developing a junior QS Comfortable in a fast-moving, scaling SME environment Strategic thinker with the ability to forecast, challenge and improve processes How to Apply: If you are intersted in this position and would like to learn more we would love to hear from you. Please attach your CV to the link provided and we will be in contact.
Mar 09, 2026
Full time
We're growing fast and we're looking for a commercially strong, operationally sharp Senior Project Quantity Surveyor to help shape the next stage of our journey. We are looking for someone to take ownership of all post-award commercial and scope-validation activities once a project is marked "Closed Won" in Salesforce. This includes verifying the BOQ, undertaking site surveys, preparing operational scopes and cost sheets, managing valuations, and ensuring commercial control throughout the delivery of fire doors, fire stopping, and wider passive fire protection projects. Why Join Us? This isn't just another QS role, it's a chance to shape the commercial direction of a growing specialist contractor. You'll get: A pathway to Commercial Manager Direct influence over profitability, strategy and operational excellence Exposure to high-profile, prestigious estates across London & the UK A high-performance, digitally-enabled working environment 25 days holiday + bank holidays Pension + ongoing development opportunities About Onyx Fire & Security Onyx Fire & Security is one of the UK's leading fire safety specialists, delivering critical life-safety systems across commercial, residential and hotel & leisure sectors. Since 2008, we've focused on creating safer buildings through: Mechanical & Electrical Smoke Control Passive Fire Protection Fire Engineering & Asset Management We're a growing, ambitious SME with a strong operational culture and this role will be central to shaping our commercial success as we scale. The Role: As our Senior Operational QS, you will be the commercial lead from the moment a project becomes live. You'll take full ownership of scope validation, operational documentation, commercial controls and ongoing financial performance backed by a junior QS reporting into you. You'll work closely with the Head of Projects while overseeing project values from £200k to £3m, typically lasting 2-10 months. What You'll Be Responsible For Validating sold scopes and converting BOQs into operational documentation Visiting sites to verify quantities, access, constraints and real-world conditions Completing measured surveys for fire doors, fire stopping and passive fire works Producing Scope of Works packs and updating cost sheets Preparing monthly valuations and signing off works completed on site Preparing, negotiating and agreeing variations Leading commercial discussions with clients and internal stakeholders Overseeing projects under JCT contracts, including variations, claims and disputes Managing pricing strategy, margin control and commercial forecasting Owning the CVR process and ensuring commercial visibility across each project Acting as a trusted commercial advisor to the Head of Projects Scope & Costing Documentation Produce a formal Scope of Works Pack, including drawings, schedules, measured surveys and technical clarifications. Prepare the Operational Costing Sheet, including labour, materials, access requirements, prelims, and subcontractor packages. Clean up / restructure sales BOQs to ensure operational clarity and compliance with BM Trada / ASFP / project-specific requirements. Stakeholder & Client Interface Liaise with Project Managers, Site Managers, Sales, and the Client team to ensure all commercial matters are managed professionally. Respond to commercial queries, RFIs, and contract-related correspondence. Support the operational team in delivering high-quality, compliant works in line with the programme. Compliance & Quality Ensure all commercial outputs align with compliance frameworks (BM Trada, ASFP, Building Safety Act, and client-specific standards). Support the creation of design packs and technical documentation where required. About You: The Person Who Will Excel Here We're looking for someone who combines commercial sharpness with operational instinct, someone who thrives in a role with both structure and autonomy. Experience & Technical Strengths 5+ years QS experience (ideally in fire protection or a specialist MEP subcontractor) Strong measured survey capability Excellent document-production and client-facing communication Solid Excel/Sheets skills and BOQ understanding Proven track record of managing JCT contracts Experience managing valuations, variations and financial control Chartered Surveyor (RICS) or equivalent Experience working with Salesforce, OneTrace, Procore or similar systems. Understanding of BM Trada schemes / ASFP guidance / BSA Golden Thread requirements. Full UK driving licence. Traits & Mindset Commercially ambitious with strong attention to detail Proactive, structured and able to work independently Confident in negotiations and client conversations Strong leadership potential, capable of developing a junior QS Comfortable in a fast-moving, scaling SME environment Strategic thinker with the ability to forecast, challenge and improve processes How to Apply: If you are intersted in this position and would like to learn more we would love to hear from you. Please attach your CV to the link provided and we will be in contact.
Overview We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with customers while actively managing their experience across HSI's full product suite: Donesafe, HandsHQ, and Skillko. This role supports customers across the EMEA region and can be located in London, UK or Westport, Ireland. The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). Success in this role requires deep product knowledge, strong communication skills, and the ability to engage effectively with stakeholders across a wide range of technical abilities and personality types. Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts. Work with customers to ensure they are leveraging our services effectively and finding value in our services. Become an expert in our services and educate customers on the use and benefits of our products. Work closely with Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience and take care of any customer issues. Successfully maintain strong working knowledge of contractual terms on named accounts. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Exceed monthly/quarterly/annual retention/growth quotas. Maintaining a Net Renewal Rate of 100%+. Identify and close upsell and cross-sell opportunities. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Maintain a revenue base by managing account retention and renewal. Drive upsell revenue through increased product adoption and increased usage. Other duties as assigned. Competencies Communication - Possesses strong verbal, written, and presentation skills; able to engage effectively with customers at all levels, including executives. Confidence and Motivation - Displays high energy, self-motivation, and confidence while working both independently and as part of a team. Adaptability - Thrives in fast-paced environments, demonstrating a strong desire and ability to learn and grow. Multitasking - Manages multiple priorities and projects effectively without sacrificing quality or attention to detail. Technical Aptitude - Understands internet and web-based applications, with a willingness to learn new technologies. Product Knowledge - Able to quickly understand and clearly articulate HSI's products, services, and overall value proposition. Organization - Maintains strong organizational skills, attention to detail, and effective prioritization of tasks. Qualifications 2+ years of experience in a customer-facing role, such as Customer Success, Customer Support, Sales or Account Management 2+ years of experience working under monthly, quarterly, or annual revenue quotas 2+ years of experience using Salesforce and Customer Success platforms is preferred Proven ability to build strong relationships and communicate effectively with senior and executive-level customer stakeholders Excellent phone, written, and verbal communication skills, with strong presentation abilities Solid understanding of internet technologies and web-based applications, with a willingness to learn new tools Proficiency in Microsoft Office applications Strong understanding of HSI's EMEA products (Donesafe, HandsHQ, Skillko), services, and overall value proposition, with the ability to clearly articulate them to customers Working knowledge of EHS and compliance management is preferred
Mar 08, 2026
Full time
Overview We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with customers while actively managing their experience across HSI's full product suite: Donesafe, HandsHQ, and Skillko. This role supports customers across the EMEA region and can be located in London, UK or Westport, Ireland. The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). Success in this role requires deep product knowledge, strong communication skills, and the ability to engage effectively with stakeholders across a wide range of technical abilities and personality types. Responsibilities Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. Provide proactive strategy with their assigned customer accounts. Work with customers to ensure they are leveraging our services effectively and finding value in our services. Become an expert in our services and educate customers on the use and benefits of our products. Work closely with Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience and take care of any customer issues. Successfully maintain strong working knowledge of contractual terms on named accounts. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development. Exceed monthly/quarterly/annual retention/growth quotas. Maintaining a Net Renewal Rate of 100%+. Identify and close upsell and cross-sell opportunities. Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Maintain a revenue base by managing account retention and renewal. Drive upsell revenue through increased product adoption and increased usage. Other duties as assigned. Competencies Communication - Possesses strong verbal, written, and presentation skills; able to engage effectively with customers at all levels, including executives. Confidence and Motivation - Displays high energy, self-motivation, and confidence while working both independently and as part of a team. Adaptability - Thrives in fast-paced environments, demonstrating a strong desire and ability to learn and grow. Multitasking - Manages multiple priorities and projects effectively without sacrificing quality or attention to detail. Technical Aptitude - Understands internet and web-based applications, with a willingness to learn new technologies. Product Knowledge - Able to quickly understand and clearly articulate HSI's products, services, and overall value proposition. Organization - Maintains strong organizational skills, attention to detail, and effective prioritization of tasks. Qualifications 2+ years of experience in a customer-facing role, such as Customer Success, Customer Support, Sales or Account Management 2+ years of experience working under monthly, quarterly, or annual revenue quotas 2+ years of experience using Salesforce and Customer Success platforms is preferred Proven ability to build strong relationships and communicate effectively with senior and executive-level customer stakeholders Excellent phone, written, and verbal communication skills, with strong presentation abilities Solid understanding of internet technologies and web-based applications, with a willingness to learn new tools Proficiency in Microsoft Office applications Strong understanding of HSI's EMEA products (Donesafe, HandsHQ, Skillko), services, and overall value proposition, with the ability to clearly articulate them to customers Working knowledge of EHS and compliance management is preferred
Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almost twenty years, Agility has helped clients from across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media coverage and social conversations, and report on the impact of their public relations activities. Agility is one of the fastest-growing companies in the PR tech space and it's recognized by users on G2 for ease of use, quick implementation, and outstanding customer service. We are a remote-first company, with colleagues based across vibrant cities in Canada, the US, the UK, the Philippines, and India. We are intentional in helping our teams realize their full potential, and continue to invest in their learning and development, career progression, offering competitive pay and benefits, enabling leadership and work environment. About the Role Agility powers the daily workflows of modern PR teams. What happens in a customer's first 60 days determines whether we become embedded in that workflow or just another tool. We're looking for an Onboarding Strategist to own that critical window. You will guide mid-market and small business customers from sales handoff through successful platform adoption, translating PR objectives into structured onboarding plans, configuring workflows, and leading all onboarding sessions. For the first 60 days, you are the customer's primary point of contact at Agility, responsible for helping them gain traction quickly and integrate the platform into their daily work. At the end of onboarding, you will transition the account to an Account Manager with clear documentation and momentum in place. This is not a passive training role. It is a strategic activation role. What you'll do Understand & Plan You will quickly understand each customer's communications priorities, reporting needs, and internal workflows. From there, you will design a structured onboarding roadmap with clear milestones and defined success indicators, ensuring the setup aligns with the outcomes that matter most to them. To accomplish this, you will: Uncover underlying business drivers beyond surface-level requirements. Define onboarding milestones, ownership, and measurable success criteria. Design account configurations that directly support reporting, monitoring, and workflow goals. Configure with Intention You will configure and refine account structures to align with each client's workflows and reporting needs. This includes: Advanced Boolean searches Monitoring frameworks Dashboards and reporting structures Alerts and workflow alignment You will collaborate closely with Product Support to execute configurations and resolve technical issues efficiently. While you will partner cross-functionally, you are expected to lead configuration thinking and clearly explain trade-offs, guiding clients toward effective and scalable solutions. Accelerate Time-to-Value Your focus is helping customers see meaningful impact quickly and complete onboarding within 60 days. You will: Deliver first value within 7 business days of account handover Lead structured onboarding calls and working sessions Provide tailored, role-based training grounded in real PR workflows Monitor engagement and early adoption signals Proactively identify and mitigate onboarding risks Engage internal stakeholders to remove blockers and elevate emerging concerns Maintain responsiveness to preserve momentum throughout onboarding Momentum during onboarding is your responsibility. Own the Transition You will maintain clear, thorough documentation in Salesforce, capturing onboarding milestones, key decisions, stakeholder dynamics, risks, and configuration logic. At the end of onboarding, you will deliver a structured, insight-driven handoff to the Account Manager, including: Key stakeholders Open risks and recommended next steps Partner cross-functionally with Support, Product, Engineering, Marketing, Sales, and Account Management Surface patterns and client feedback to improve onboarding playbooks and processes Develop subject matter expertise in the Agility platform within your first 3-6 months Confidently introduce new features and enhancements to clients and internally, when relevant Stay current on PR industry trends, media landscape shifts, and evolving newsroom and communications workflows What You'll Bring Post-secondary diploma or degree in Public Relations, Communications, Media, Journalism, or a related field (preferred). 3+ years of experience in client-facing SaaS roles (Onboarding, Implementation or Customer Success) with a demonstrated ownership of activation outcomes Executive presence with excellent verbal and written communication skills, including experience leading senior stakeholder conversations. High emotional intelligence and listening skills, with the ability to build trust quickly. Strong business acumen and the ability to understand diverse client goals and operating environments. Proven experience delivering virtual trainings, product walkthroughs, and onboarding sessions. Strong problem-solving skills and experience troubleshooting configuration issues in collaboration with cross-functional teams, including distributed or overseas support. Ability to manage multiple priorities with strong organization and time management. Strong CRM discipline and documentation standards (Salesforce preferred). Comfort with productivity tools (Google Workspace or Microsoft Office) and basic reporting analysis. Interest in or passion for media, news, and current affairs. Experience building complex Boolean queries is a strong asset. Fluency in English required; French or Spanish is an asset. Why You'll Love It Here Fully remote work environment Collaborative culture - and key tools enabling it Pension Employee Assistance Program (EAP) Career Development & Progression opportunities Paid Vacation and Sick days Flex Fridays in Summer, Week off between Christmas and New Years' No Internal Meetings Fridays At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!
Mar 06, 2026
Full time
Agility PR Solutions provides today's communicators with powerful and intuitive media outreach, monitoring, and measurement solutions. For almost twenty years, Agility has helped clients from across industries and continents discover relevant journalists and influencers, make meaningful connections with the media, amplify their stories, monitor media coverage and social conversations, and report on the impact of their public relations activities. Agility is one of the fastest-growing companies in the PR tech space and it's recognized by users on G2 for ease of use, quick implementation, and outstanding customer service. We are a remote-first company, with colleagues based across vibrant cities in Canada, the US, the UK, the Philippines, and India. We are intentional in helping our teams realize their full potential, and continue to invest in their learning and development, career progression, offering competitive pay and benefits, enabling leadership and work environment. About the Role Agility powers the daily workflows of modern PR teams. What happens in a customer's first 60 days determines whether we become embedded in that workflow or just another tool. We're looking for an Onboarding Strategist to own that critical window. You will guide mid-market and small business customers from sales handoff through successful platform adoption, translating PR objectives into structured onboarding plans, configuring workflows, and leading all onboarding sessions. For the first 60 days, you are the customer's primary point of contact at Agility, responsible for helping them gain traction quickly and integrate the platform into their daily work. At the end of onboarding, you will transition the account to an Account Manager with clear documentation and momentum in place. This is not a passive training role. It is a strategic activation role. What you'll do Understand & Plan You will quickly understand each customer's communications priorities, reporting needs, and internal workflows. From there, you will design a structured onboarding roadmap with clear milestones and defined success indicators, ensuring the setup aligns with the outcomes that matter most to them. To accomplish this, you will: Uncover underlying business drivers beyond surface-level requirements. Define onboarding milestones, ownership, and measurable success criteria. Design account configurations that directly support reporting, monitoring, and workflow goals. Configure with Intention You will configure and refine account structures to align with each client's workflows and reporting needs. This includes: Advanced Boolean searches Monitoring frameworks Dashboards and reporting structures Alerts and workflow alignment You will collaborate closely with Product Support to execute configurations and resolve technical issues efficiently. While you will partner cross-functionally, you are expected to lead configuration thinking and clearly explain trade-offs, guiding clients toward effective and scalable solutions. Accelerate Time-to-Value Your focus is helping customers see meaningful impact quickly and complete onboarding within 60 days. You will: Deliver first value within 7 business days of account handover Lead structured onboarding calls and working sessions Provide tailored, role-based training grounded in real PR workflows Monitor engagement and early adoption signals Proactively identify and mitigate onboarding risks Engage internal stakeholders to remove blockers and elevate emerging concerns Maintain responsiveness to preserve momentum throughout onboarding Momentum during onboarding is your responsibility. Own the Transition You will maintain clear, thorough documentation in Salesforce, capturing onboarding milestones, key decisions, stakeholder dynamics, risks, and configuration logic. At the end of onboarding, you will deliver a structured, insight-driven handoff to the Account Manager, including: Key stakeholders Open risks and recommended next steps Partner cross-functionally with Support, Product, Engineering, Marketing, Sales, and Account Management Surface patterns and client feedback to improve onboarding playbooks and processes Develop subject matter expertise in the Agility platform within your first 3-6 months Confidently introduce new features and enhancements to clients and internally, when relevant Stay current on PR industry trends, media landscape shifts, and evolving newsroom and communications workflows What You'll Bring Post-secondary diploma or degree in Public Relations, Communications, Media, Journalism, or a related field (preferred). 3+ years of experience in client-facing SaaS roles (Onboarding, Implementation or Customer Success) with a demonstrated ownership of activation outcomes Executive presence with excellent verbal and written communication skills, including experience leading senior stakeholder conversations. High emotional intelligence and listening skills, with the ability to build trust quickly. Strong business acumen and the ability to understand diverse client goals and operating environments. Proven experience delivering virtual trainings, product walkthroughs, and onboarding sessions. Strong problem-solving skills and experience troubleshooting configuration issues in collaboration with cross-functional teams, including distributed or overseas support. Ability to manage multiple priorities with strong organization and time management. Strong CRM discipline and documentation standards (Salesforce preferred). Comfort with productivity tools (Google Workspace or Microsoft Office) and basic reporting analysis. Interest in or passion for media, news, and current affairs. Experience building complex Boolean queries is a strong asset. Fluency in English required; French or Spanish is an asset. Why You'll Love It Here Fully remote work environment Collaborative culture - and key tools enabling it Pension Employee Assistance Program (EAP) Career Development & Progression opportunities Paid Vacation and Sick days Flex Fridays in Summer, Week off between Christmas and New Years' No Internal Meetings Fridays At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!
Lloyd Recruitment - East Grinstead
Crawley, Sussex
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 04, 2026
Full time
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organisation's needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success. The Talent Acquisition team at Airwallex plays a pivotal role in shaping the company's future by sourcing and recruiting the brightest and most ambitious minds to drive our company forward. We collaborate with hiring managers and leadership teams to understand business needs and proactively find the right individuals who will contribute to our success. As trusted advisors, our team is passionate about building strong relationships with candidates and delivering a seamless recruiting experience that reflects Airwallex's operating principles, dynamic culture, and global ambitions. What You'll Do Airwallex is scaling our key corporate functions globally, and we're looking for an exceptional Talent Acquisition Partner to take our hiring across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing to the next level. You'll partner closely with senior business leaders (e.g., General Manager, CFO, VP of Commercial, General Counsel, Chief Risk Officer, and other functional executives) to shape talent strategy, pilot bold new approaches, and build the world class teams powering Airwallex's next stage of growth. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape go to market and corporate talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional corporate talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Hire across markets: Manage recruitment across multiple European markets, adapting strategies to regional nuances and talent pools. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in go to market and corporate hiring. Proven talent partner: Successful track record hiring top talent across Sales, Legal, Risk, Compliance, Finance, Operations, Strategy, and Marketing, from entry to Director levels. Influential collaborator: Skilled at partnering with and influencing senior business leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing teams and elevating hiring practices. Preferred Qualifications A Bachelor's degree. Professional experience in or working within fast pace technology or Fintech industry. Experience hiring in multiple counties in EMEA. Specific experience with the Israeli market would also be a plus. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 28, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Our Talent Acquisition team shapes Airwallex's future by finding and engaging top talent worldwide. We partner closely with hiring managers and leaders to understand business needs, deliver exceptional candidate experiences, and build high performing teams that reflect our dynamic culture and operating principles. What you'll do Airwallex is growing rapidly, and we're looking for a seasoned Technical Talent Acquisition Partner to help us scale our engineering teams in Europe. You'll own the full recruitment lifecycle, from sourcing and stakeholder alignment to offers, and act as a trusted advisor to senior leaders. This is a hands on, high impact role where your work directly shapes the future of our business. This role is based in London. Responsibilities: Partner with executives: Work closely with senior leaders to define hiring needs, align on priorities, and shape engineering talent strategies. Attract top talent: Design and execute innovative sourcing strategies to engage exceptional technical talent, including niche and senior level roles. Own end to end recruiting: Lead the full hiring process, from outreach to offer, while delivering an exceptional candidate and stakeholder experience. Drive decisions with data: Use recruiting metrics and market insights to influence decisions, improve efficiency, and uphold a high hiring bar. Champion excellence: Ensure interviewer calibration, promote best practices, and strengthen Airwallex's employer brand to attract diverse, high quality talent. Who you are Experienced recruiter: 7+ years of full cycle recruiting, including 2+ years in house, with deep expertise in engineering hiring. Proven talent partner: Successful track record hiring top engineering talent across all levels, from entry to Director roles. Influential collaborator: Skilled at partnering with and influencing senior engineering leaders to align on hiring strategies and decisions. High performance driver: Thrives in fast paced, scaling environments while delivering results with accuracy and attention to detail. Team builder & innovator: Creative and resourceful, passionate about building high performing engineering teams and elevating hiring practices. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
We are partnering with a leading global power solutions organisation to appoint a high-calibre New Business Development Manager to drive strategic growth across African territories. This is a role for a true new business hunter someone commercially sharp, confident in complex sales environments, and motivated by winning high-value deals. While power generation experience is advantageous, we are equally interested in candidates who have sold transformers, cables, control panels, switchgear, or related industrial electrical products. The Opportunity You will lead new business development across assigned territories, selling power generation and electrical solutions while delivering against ambitious annual sales targets. The focus is predominantly on winning new accounts, alongside developing a select portfolio of existing customers. Key Responsibilities Identify and secure new customers across international companies operating in Africa Drive territory growth through structured prospecting and opportunity conversion Build senior-level relationships with key decision-makers and influencers Manage tender and bid processes end-to-end Develop pricing strategies to maximise profitable growth Negotiate and close deals on strong commercial terms Deliver accurate forecasting and pipeline reporting (Salesforce) Monitor competitor activity and market trends You will work closely with Business Unit leadership, Finance, Sales Operations, and technical teams to maximise commercial success. Territory & Travel 70% office-based (Slough 3 days per week, 2 days remote) West & East Africa travel 3 4 times annually with trips ranging from 1 day to 2 weeks Occasional short-notice travel required What We re Looking For Essential Proven success selling industrial or electrical equipment Strong new business ( hunter ) mindset Experience managing tenders and formal bid processes CRM proficiency (Salesforce preferred) Experience operating across international or multicultural markets Confident, target-driven, and commercially focused Desirable Power generation or generator sales experience Experience with transformers, cables, switchgear, or control panels Exposure to the data centre market Experience working with businesses operating in Africa Hindi language skills Profile Commercially astute and strategically minded Strong negotiator and influencer Resilient and persistent closer Highly organised with strong numerical capability Excellent communicator and team collaborator Qualifications Degree in Engineering or Business (preferred) Engineering background advantageous Why Apply? High-growth international territory Strategic, high-impact role Strong internal technical and operational support Uncapped commission with significant earning potential
Feb 27, 2026
Full time
We are partnering with a leading global power solutions organisation to appoint a high-calibre New Business Development Manager to drive strategic growth across African territories. This is a role for a true new business hunter someone commercially sharp, confident in complex sales environments, and motivated by winning high-value deals. While power generation experience is advantageous, we are equally interested in candidates who have sold transformers, cables, control panels, switchgear, or related industrial electrical products. The Opportunity You will lead new business development across assigned territories, selling power generation and electrical solutions while delivering against ambitious annual sales targets. The focus is predominantly on winning new accounts, alongside developing a select portfolio of existing customers. Key Responsibilities Identify and secure new customers across international companies operating in Africa Drive territory growth through structured prospecting and opportunity conversion Build senior-level relationships with key decision-makers and influencers Manage tender and bid processes end-to-end Develop pricing strategies to maximise profitable growth Negotiate and close deals on strong commercial terms Deliver accurate forecasting and pipeline reporting (Salesforce) Monitor competitor activity and market trends You will work closely with Business Unit leadership, Finance, Sales Operations, and technical teams to maximise commercial success. Territory & Travel 70% office-based (Slough 3 days per week, 2 days remote) West & East Africa travel 3 4 times annually with trips ranging from 1 day to 2 weeks Occasional short-notice travel required What We re Looking For Essential Proven success selling industrial or electrical equipment Strong new business ( hunter ) mindset Experience managing tenders and formal bid processes CRM proficiency (Salesforce preferred) Experience operating across international or multicultural markets Confident, target-driven, and commercially focused Desirable Power generation or generator sales experience Experience with transformers, cables, switchgear, or control panels Exposure to the data centre market Experience working with businesses operating in Africa Hindi language skills Profile Commercially astute and strategically minded Strong negotiator and influencer Resilient and persistent closer Highly organised with strong numerical capability Excellent communicator and team collaborator Qualifications Degree in Engineering or Business (preferred) Engineering background advantageous Why Apply? High-growth international territory Strategic, high-impact role Strong internal technical and operational support Uncapped commission with significant earning potential
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 27, 2026
Contractor
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 27, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As the Director of Compliance Monitoring and Oversight, you will be the global architect of Airwallex's "Second Line of Defense" assurance function. You will lead a small, high performing international team responsible for validating the effectiveness of our financial crime controls across all regions and products. While we have a robust foundation in place, this role is about taking our assurance capabilities to the next level. You will be responsible for maturing our global monitoring framework to ensure it is scalable, data driven, and aligned with the complexities of our rapidly expanding footprint. You will move beyond box ticking to provide strategic insights on control health to the Board and Senior Management, helping the business grow safely and sustainably. The role is based in London. Responsibilities Global framework strategy: Own the strategic evolution of the Compliance Monitoring and Oversight framework. You will refine our global methodology for testing, sampling, and reporting to ensure it remains best in class and responsive to new regulatory expectations Team leadership: Lead, mentor, and develop a global team of monitoring specialists. You will foster a culture of curiosity, rigor, and objective challenge Annual assurance planning: Design and execute the Annual Compliance Monitoring Plan. You will utilize a dynamic, risk based approach to prioritize testing activities across high risk products, jurisdictions, and operational processes Insight & reporting: Translate complex testing results into high impact, actionable intelligence. You will provide regular reporting to the FCC and company leadership, highlighting trends, systemic issues, and remediation progress Stakeholder partnership: Act as a strategic partner to Regional MLROs and First Line Operational leads. You will ensure that monitoring findings are constructive, clearly understood, and that remediation plans are practical and effective Data driven assurance: Drive the transition towards continuous monitoring and automated testing. You will champion the use of data analytics to identify risk trends that manual sampling might miss Regulatory readiness: Ensure the monitoring program is audit ready at all times and capable of standing up to scrutiny from top tier global regulators (e.g., FCA, AUSTRAC, NY DFS, MAS) Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 12+ years of experience in Compliance Assurance, Internal Audit, or Regulatory Testing within the financial services or fintech sector Significant experience managing international teams, with a track record of developing senior talent (e.g., managing managers) You can see the big picture. You know how to pivot a monitoring program from a manual, transactional model to a strategic, risk based assurance model Deep understanding of testing methodologies (design effectiveness vs. operating effectiveness), sampling strategies, and root cause analysis Exceptional executive presence. You are comfortable presenting "bad news" constructively to C level executives and driving consensus on remediation Experience working across multiple regulatory jurisdictions (e.g., US, UK/EU, APAC) and understanding the nuances of differing regulatory expectations Preferred qualifications: Previous experience in a Big 4 or Internal Audit function is highly desirable Experience with SQL, Tableau, or other data visualization tools to drive continuous monitoring initiatives Relevant professional certifications (e.g., CIA, CAMS, ICA Diploma in GRC) Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
Feb 24, 2026
Full time
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
Feb 21, 2026
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Product Manager leading Integrations, you will play a critical role in shaping how Trustpilot shows up across the global ecommerce and business software ecosystem. Our integrations enable merchants and businesses to seamlessly collect, manage, and showcase trust wherever they operate - from Shopify and WooCommerce to HubSpot, Salesforce, and emerging platforms. You will lead the product direction for our integration portfolio, ensuring merchants experience a deeply native, frictionless, and scalable Trustpilot experience that drives adoption, usage, and long term customer value. This role is central to Trustpilot's growth strategy as we modernize core integrations, rebuild key apps natively, and expand into new platforms across the ecommerce and SaaS landscape. What you'll be doing: Lead a cross functional squad of engineers and UX through the full product lifecycle - discovery, prioritization, roadmap definition, delivery, rollout, migration, and iteration. Own and evolve the long term strategy for Trustpilot's integrations ecosystem, driving a best in class experience across major ecommerce platforms, including Shopify, while expanding into new, high value ecosystems that strengthen adoption and customer value. Shape and modernise of existing integrations portfolio, rebuilding natively where platform opportunity and scale justify it, and optimising legacy integrations to ensure scale, and long term maintainability. Identify and prioritise new integration opportunities that expand Trustpilot's reach while aligning with commercial potential, customer demand, and strategic ecosystem partnerships. Collaborate closely with engineering and architecture teams to ensure integrations are scalable, secure, performant, and aligned to standards for platform certification and marketplace requirements. Work with Partnerships, Product Marketing, Monetisation, and Commercial teams to plan and execute GTM strategies for new integration launches and migrations, including packaging, enablement, positioning, and rollout. Build strong feedback loops with platform partners, agencies, customers, and internal stakeholders to validate needs and continuously improve product market fit. Define and track adoption, usage, migration velocity, merchant satisfaction, and integration resilience as key success metrics. Represent the Integrations strategy clearly to senior leadership, articulating vision, trade offs, risks, partner alignment, and commercial impact. Who you are: Experienced product manager with strong domain knowledge in building and scaling integrations, ideally across ecommerce (e.g., Shopify, Adobe Commerce, WooCommerce), CRM (e.g., Salesforce), or marketing platforms (e.g., HubSpot). Proven ability to lead cross functional teams and deliver impactful, customer centric products in a fast paced agile environment. Strong grasp of modern integration frameworks, app ecosystem, and platform marketplaces, including native app frameworks, subscription models, certification, and the ability to navigate platform policies and partner programmes. Comfortable collaborating with engineering, UX, commercial teams, and platform partners translating complex requirements into intuitive customer experiences. Data driven decision maker who can evaluate integration impact on adoption, churn, conversion, and customer value. Adept at managing multiple stakeholders and communicating effectively at all levels, from engineers to senior leadership. Excited about the opportunity to modernise legacy integrations while building new ones while delivering exceptional customer experiences that drive adoption and growth. Comfortable balancing near term migration execution with long term platform strategy. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programmes: Fast track your career with our tailored development programmes designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for. Any offer of employment for this position will be subject to our standard background checks.
A leading review platform company in Greater London is seeking a Senior Product Manager for Integrations. This role involves leading integration strategies with platforms like Shopify and Salesforce, managing cross-functional teams, and aligning product direction with strategic goals. The ideal candidate is an experienced product manager with expertise in ecommerce integrations and a passion for enhancing user experience. Competitive compensation and flexible working options are offered.
Feb 20, 2026
Full time
A leading review platform company in Greater London is seeking a Senior Product Manager for Integrations. This role involves leading integration strategies with platforms like Shopify and Salesforce, managing cross-functional teams, and aligning product direction with strategic goals. The ideal candidate is an experienced product manager with expertise in ecommerce integrations and a passion for enhancing user experience. Competitive compensation and flexible working options are offered.
