What you'll be doing As a Senior Software Developer, you will play a key role in developing and maintaining the backend infrastructure that powers Renewal, our React Native mobile application. Your focus will be hands-on, delivering technical solutions using Azure Functions while ensuring reliability, scalability, and best practices across our cloud-based platform. Reporting to the Senior Tech Lead, you will design and implement new features and services, as well as maintaining and improving our existing Azure-based infrastructure. You will ensure all changes are well-architected, thoroughly tested, and aligned with our technical standards. Your opinion matters within your role - your peers will look to you as a technical expert within the team. You will make important architectural decisions that align with our infrastructure, and be able to explain these decisions clearly to both technical and non-technical team members. Experience that will put you ahead of the curve Core Requirements: C# and .NET (experience with Azure Functions specifically is highly desirable) Microsoft SQL Server / Azure SQL Database Azure Services (particularly Azure Functions, Azure Blob Storage, and Azure B2C) RESTful API design and development Experience with third-party API integrations (Salesforce experience is a plus) Additional Valued Experience: JavaScript (ES6+) / TypeScript / Node.js Application monitoring practices, such as metrics, tracing and logging Performance optimisation and debugging techniques for serverless architectures Experience with testing frameworks (e.g. XUnit, Jest, MSTest) Experience of building software by a test-first approach (TDD, BDD) Experience with build & deployment pipelines (CI/CD) using Azure DevOps Knowledge of Modern Architecture (Serverless, Microservices, Eventing/Messaging) Understanding of authentication and authorization patterns (OAuth 2.0, OpenID Connect) Terraform experience What's in it for you This is a Remote based role Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Mar 02, 2026
Full time
What you'll be doing As a Senior Software Developer, you will play a key role in developing and maintaining the backend infrastructure that powers Renewal, our React Native mobile application. Your focus will be hands-on, delivering technical solutions using Azure Functions while ensuring reliability, scalability, and best practices across our cloud-based platform. Reporting to the Senior Tech Lead, you will design and implement new features and services, as well as maintaining and improving our existing Azure-based infrastructure. You will ensure all changes are well-architected, thoroughly tested, and aligned with our technical standards. Your opinion matters within your role - your peers will look to you as a technical expert within the team. You will make important architectural decisions that align with our infrastructure, and be able to explain these decisions clearly to both technical and non-technical team members. Experience that will put you ahead of the curve Core Requirements: C# and .NET (experience with Azure Functions specifically is highly desirable) Microsoft SQL Server / Azure SQL Database Azure Services (particularly Azure Functions, Azure Blob Storage, and Azure B2C) RESTful API design and development Experience with third-party API integrations (Salesforce experience is a plus) Additional Valued Experience: JavaScript (ES6+) / TypeScript / Node.js Application monitoring practices, such as metrics, tracing and logging Performance optimisation and debugging techniques for serverless architectures Experience with testing frameworks (e.g. XUnit, Jest, MSTest) Experience of building software by a test-first approach (TDD, BDD) Experience with build & deployment pipelines (CI/CD) using Azure DevOps Knowledge of Modern Architecture (Serverless, Microservices, Eventing/Messaging) Understanding of authentication and authorization patterns (OAuth 2.0, OpenID Connect) Terraform experience What's in it for you This is a Remote based role Plus more great perks, which include; Uncapped leave, because we trust you to manage your workload and time When we hit our targets, enjoy a share of our profits with a bonus Refer a friend and get rewarded when they join Future Wellbeing support with access to our Colleague Assistant Programmes Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 Who are we We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities - and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility - Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table - it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Feb 27, 2026
Contractor
Salesforce Technical Lead (SC Cleared) 6 Months Mostly Remote - 2 days a month in London (Apply online only) per day (Inside IR35) My client, a government body are looking for a number of Salesforce Technical Leads to join their fast-paced team on an initial 6 month contract. Please note - Due to the nature of the organisation and the work involved, the selected candidate MUST have ACTIVE SC Clearance and be a Sole British National As a Technical Lead, you will operate as a senior technical authority within the Salesforce practice, partnering with Solution Architects, Functional Leads, and client stakeholders to deliver scalable, secure, and high-performing solutions aligned to business outcomes. This role will lead technical workstreams across complex programmes, providing architectural oversight, engineering leadership, and technical assurance while mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that meet or exceed customer expectations, ensuring the technical implementation conforms to project and industry best practices. Evaluate and translate business and technical requirements into well-designed solutions that effectively leverage Salesforce products. You will be responsible for low-level/detailed technical design including for; -Flows, -OmniScripts / Omni Studio Components -Apex (such as UML Class Diagrams or similar) -LWC components -Security Models (Permission sets, groups, etc) -Object Models / Entity Relationship Diagrams -Omni-Channel Processes You will contribute to high-level technical designs and approaches where relevant, with the support of a Solution or Technical Architect. You will contribute to the delivery of work items, where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding of CI/CD pipelines is very beneficial, though the tooling used may vary from project to project. Act as technical authority across one or more programmes Collaborate with project and engagement managers to support work item estimation and planning in partnership with the client. Direct and mentor diverse teams in both technical and non-technical aspects, including communication strategies contributing to sprint demos. Own solution integrity, ensuring scalability, performance, security, and best practice design patterns Conduct code reviews and enforce development standards across your team(s) Provide guidance on integration patterns and approaches, often in collaboration with integration technical leads. Guide reusability, modular design, and technical debt management Articulate complex technical concepts to non-technical stakeholders Support pre-sales activities including solution shaping and technical input to proposals Contribute to internal growth through initiatives, knowledge-sharing, and the development of strategic assets. The ideal candidate will have the following background/experience- Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in Salesforce particularly Service Cloud, Experience Cloud, and Public Sector Solutions. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Very Strong Salesforce platform experience Proven experience leading technical delivery on enterprise Salesforce programmes Deep expertise in Apex, LWC, integration architecture, and data modelling Strong understanding of Salesforce development patterns and governor limits Experience with CI/CD pipelines and DevOps tooling (e.g., Copado, Gearset, Git-based workflows) Experience integrating Salesforce with ERP, data platforms, or external systems Strong stakeholder management and communication skills Desirable Certifications Salesforce Platform Developer II OmniStudio Developer/Consultant Application Architect Balances hands-on engineering with strategic technical leadership Drives quality and delivery discipline across teams Strong presentation, communication, and facilitation skills; ability to rapidly learn new technologies. Knowledge of Salesforce AppExchange products and implementation experience preferred. Ability to design secure solutions, particularly within high-profile public sector environments, and handle security requirements effectively. Competence in leading design sessions and presenting design options to clients. Extensive experience with Agile, Scrum, and Waterfall methodologies. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We're partnering with a globally recognised B2B events business to appoint a Head of Delegate Sales for one of the most prestigious brands in the international creative and marketing calendar. This organisation is within an FTSE100-listed global events and intelligence group, bringing together some of the world's most influential festivals including Cannes Lions, Black Hat, Money20/20, Game Developers Conference, and London Tech Week. With a strong international footprint across 30 countries, they are redefining the B2B festival model through immersive experiences, intelligence platforms and advisory services. This particular opportunity sits within the LIONS portfolio, home to the world's most established global festival celebrating creative excellence. The brand is evolving rapidly, expanding into advisory, learning and intelligence services and entering a new phase of commercial growth. Based in London (5 Howick Place) with a hybrid working model, the Head of Delegate Sales will play a pivotal role in delivering ambitious global revenue targets. Responsibilities Owning and delivering global delegate pass revenue across multiple pass types and regions Driving growth across emerging and priority markets in LATAM, EMEA and APAC Developing and executing a robust delegate sales strategy aligned to wider commercial and marketing objectives Leading and developing a small, high-performing team of 2-3 account managers Optimising sales processes, pipeline management and forecasting, with strong Salesforce discipline Partnering closely with marketing, data, analytics and operations to maximise lead conversion Acting as a senior brand ambassador with key stakeholders and customers globally This is a strategic leadership role with hands-on commercial accountability. It would suit an experienced B2B event sales leader ready to take full ownership of a global revenue line while coaching and scaling a team. Qualifications Proven track record in delegate or tickets sales within a B2B event environment Demonstrable success delivering and exceeding multi-region revenue targets Strong experience in sales strategy, forecasting, pipeline management and Salesforce Ability to lead, coach and elevate junior sales professionals Commercially astute, analytical and comfortable reporting to board level Credible stakeholder manager with strong global relationship-building skills Willingness to travel internationally throughout the year Benefits 25 days annual leave, rising with service, plus birthday leave Option to work from almost anywhere for up to four weeks per year Private medical cover and flexible benefits Share matching scheme Volunteer days and charity match funding Extensive learning and development, including access to LinkedIn Learning Strong wellbeing and inclusion initiatives This is a high-impact leadership role within a globally recognised brand at a pivotal stage of growth. If you're a commercially driven sales leader with deep B2B event experience and global ambition, we'd like to speak. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.
Feb 27, 2026
Full time
We're partnering with a globally recognised B2B events business to appoint a Head of Delegate Sales for one of the most prestigious brands in the international creative and marketing calendar. This organisation is within an FTSE100-listed global events and intelligence group, bringing together some of the world's most influential festivals including Cannes Lions, Black Hat, Money20/20, Game Developers Conference, and London Tech Week. With a strong international footprint across 30 countries, they are redefining the B2B festival model through immersive experiences, intelligence platforms and advisory services. This particular opportunity sits within the LIONS portfolio, home to the world's most established global festival celebrating creative excellence. The brand is evolving rapidly, expanding into advisory, learning and intelligence services and entering a new phase of commercial growth. Based in London (5 Howick Place) with a hybrid working model, the Head of Delegate Sales will play a pivotal role in delivering ambitious global revenue targets. Responsibilities Owning and delivering global delegate pass revenue across multiple pass types and regions Driving growth across emerging and priority markets in LATAM, EMEA and APAC Developing and executing a robust delegate sales strategy aligned to wider commercial and marketing objectives Leading and developing a small, high-performing team of 2-3 account managers Optimising sales processes, pipeline management and forecasting, with strong Salesforce discipline Partnering closely with marketing, data, analytics and operations to maximise lead conversion Acting as a senior brand ambassador with key stakeholders and customers globally This is a strategic leadership role with hands-on commercial accountability. It would suit an experienced B2B event sales leader ready to take full ownership of a global revenue line while coaching and scaling a team. Qualifications Proven track record in delegate or tickets sales within a B2B event environment Demonstrable success delivering and exceeding multi-region revenue targets Strong experience in sales strategy, forecasting, pipeline management and Salesforce Ability to lead, coach and elevate junior sales professionals Commercially astute, analytical and comfortable reporting to board level Credible stakeholder manager with strong global relationship-building skills Willingness to travel internationally throughout the year Benefits 25 days annual leave, rising with service, plus birthday leave Option to work from almost anywhere for up to four weeks per year Private medical cover and flexible benefits Share matching scheme Volunteer days and charity match funding Extensive learning and development, including access to LinkedIn Learning Strong wellbeing and inclusion initiatives This is a high-impact leadership role within a globally recognised brand at a pivotal stage of growth. If you're a commercially driven sales leader with deep B2B event experience and global ambition, we'd like to speak. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Feb 26, 2026
Full time
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
Feb 24, 2026
Full time
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
