Salesforce Data Administrator £36,000 per annum The Role The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of our client's Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation. The role plays a critical part in supporting our client's homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners. Through effective system administration, user support, and data governance, the role helps ensure that the organisation can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness. You'll be part of a friendly, skilled team dedicated to ending homelessness. They offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same. Your Benefits - Generous holiday - 26 days plus public holidays, rising by up to 5 extra days with length of service - Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money, and legal advice - Health support - Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work - Save on a new bike and accessories through salary sacrifice - Season ticket loan - Interest-free loan for annual travel passes - Moving house day - Extra day's leave when you move home - Financial security - Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options - Career development - Ongoing training, learning, and progression opportunities - Blue Light Card - Discounts across a wide range of shops, restaurants, and services
Mar 10, 2026
Full time
Salesforce Data Administrator £36,000 per annum The Role The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of our client's Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation. The role plays a critical part in supporting our client's homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners. Through effective system administration, user support, and data governance, the role helps ensure that the organisation can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness. You'll be part of a friendly, skilled team dedicated to ending homelessness. They offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same. Your Benefits - Generous holiday - 26 days plus public holidays, rising by up to 5 extra days with length of service - Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money, and legal advice - Health support - Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work - Save on a new bike and accessories through salary sacrifice - Season ticket loan - Interest-free loan for annual travel passes - Moving house day - Extra day's leave when you move home - Financial security - Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options - Career development - Ongoing training, learning, and progression opportunities - Blue Light Card - Discounts across a wide range of shops, restaurants, and services
Join a fast-growing fabrication company as a Digital Marketing & Sales Assistant, supporting B2B lead generation, CRM management, campaign performance, and sales growth in a collaborative, commercially driven environment. Digital Marketing & Sales Assistant Office-based Handforth, Cheshire (must live within a 20-mile radius) Part-Time with potential to become Full-Time (27 hours) Competitive salary dependent on experience Please Note: Applicants must be authorised to work in the UK The Role Integrated Air Systems is a fast-growing, Design, Project Management, and Site Installation Company, known for quality engineering, technical expertise, and reliable solutions, combining technical excellence with commercial performance across industrial and engineering sectors. We are seeking a proactive Digital Marketing & Sales Assistant to support our sales and leadership team in a busy B2B environment. This office-based role combines digital marketing, CRM management, lead generation, sales support, and reporting. You will work closely with the Managing Director and Sales Director to align marketing activity with revenue growth and campaign performance. Ideal for someone in a Digital Marketing Assistant, Marketing Executive, CRM Executive, Sales & Marketing Coordinator, or Sales Support role looking to broaden responsibilities and make an impact. You will support campaign planning, marketing automation, CRM administration, and sales coordination, ensuring accurate reporting and performance tracking. This hands-on role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities. Key Responsibilities Plan, create, and execute B2B email marketing campaigns aligned with sales objectives Assist in developing targeted digital marketing campaigns and lead generation initiatives Support marketing automation workflows, email segmentation, and CRM-based campaigns Monitor campaign performance using analytics tools and produce actionable reports Maintain and update CRM systems including logging calls, enquiries, opportunities, and pipeline data Track sales leads, quotations, and pipeline activity to support forecasting and reporting Prepare sales presentations, proposals, and campaign documentation Analyse market trends, competitor activity, and customer behaviour Support reporting on marketing ROI, conversion rates, and KPIs Assist in developing data-led B2B sales campaigns and outreach initiatives Benefits Competitive salary, dependent on experience Part-Time or Full-Time considered Office-based collaborative environment Opportunity to develop within a growing B2B sales and marketing team Exposure to senior leadership and commercial decision-making Chance to be part of an employee-owned company (EOT) The Ideal Candidate You are a commercially aware, detail-oriented Digital Marketing & Sales professional who understands how marketing drives revenue and is confident with CRM systems, analytics, and pipeline management. Experience with digital marketing platforms, CRM systems, and analytics tools Proven experience maintaining and updating CRM systems such as HubSpot, Salesforce, Zoho, or similar Experience supporting B2B sales teams or working in a B2B environment Strong organisational and administrative skills with high attention to detail Excellent written and verbal communication skills Proficient in Microsoft Office (Word, Excel, PowerPoint) Knowledge of marketing automation, lead generation, and campaign reporting advantageous How to Apply Click apply today and follow instructions to submit your application. You must be authorised to work in the UK. No agencies please. Other suitable roles include Digital Marketing Assistant, Marketing Executive, CRM Executive, Sales Support Executive, Sales & Marketing Coordinator, B2B Marketing Executive, Lead Generation Executive, Marketing Administrator.
Feb 28, 2026
Full time
Join a fast-growing fabrication company as a Digital Marketing & Sales Assistant, supporting B2B lead generation, CRM management, campaign performance, and sales growth in a collaborative, commercially driven environment. Digital Marketing & Sales Assistant Office-based Handforth, Cheshire (must live within a 20-mile radius) Part-Time with potential to become Full-Time (27 hours) Competitive salary dependent on experience Please Note: Applicants must be authorised to work in the UK The Role Integrated Air Systems is a fast-growing, Design, Project Management, and Site Installation Company, known for quality engineering, technical expertise, and reliable solutions, combining technical excellence with commercial performance across industrial and engineering sectors. We are seeking a proactive Digital Marketing & Sales Assistant to support our sales and leadership team in a busy B2B environment. This office-based role combines digital marketing, CRM management, lead generation, sales support, and reporting. You will work closely with the Managing Director and Sales Director to align marketing activity with revenue growth and campaign performance. Ideal for someone in a Digital Marketing Assistant, Marketing Executive, CRM Executive, Sales & Marketing Coordinator, or Sales Support role looking to broaden responsibilities and make an impact. You will support campaign planning, marketing automation, CRM administration, and sales coordination, ensuring accurate reporting and performance tracking. This hands-on role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities. Key Responsibilities Plan, create, and execute B2B email marketing campaigns aligned with sales objectives Assist in developing targeted digital marketing campaigns and lead generation initiatives Support marketing automation workflows, email segmentation, and CRM-based campaigns Monitor campaign performance using analytics tools and produce actionable reports Maintain and update CRM systems including logging calls, enquiries, opportunities, and pipeline data Track sales leads, quotations, and pipeline activity to support forecasting and reporting Prepare sales presentations, proposals, and campaign documentation Analyse market trends, competitor activity, and customer behaviour Support reporting on marketing ROI, conversion rates, and KPIs Assist in developing data-led B2B sales campaigns and outreach initiatives Benefits Competitive salary, dependent on experience Part-Time or Full-Time considered Office-based collaborative environment Opportunity to develop within a growing B2B sales and marketing team Exposure to senior leadership and commercial decision-making Chance to be part of an employee-owned company (EOT) The Ideal Candidate You are a commercially aware, detail-oriented Digital Marketing & Sales professional who understands how marketing drives revenue and is confident with CRM systems, analytics, and pipeline management. Experience with digital marketing platforms, CRM systems, and analytics tools Proven experience maintaining and updating CRM systems such as HubSpot, Salesforce, Zoho, or similar Experience supporting B2B sales teams or working in a B2B environment Strong organisational and administrative skills with high attention to detail Excellent written and verbal communication skills Proficient in Microsoft Office (Word, Excel, PowerPoint) Knowledge of marketing automation, lead generation, and campaign reporting advantageous How to Apply Click apply today and follow instructions to submit your application. You must be authorised to work in the UK. No agencies please. Other suitable roles include Digital Marketing Assistant, Marketing Executive, CRM Executive, Sales Support Executive, Sales & Marketing Coordinator, B2B Marketing Executive, Lead Generation Executive, Marketing Administrator.
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Feb 26, 2026
Full time
Salesforce Lead Developer Here at Cognizant, we work with clients across the UK to help modernise their businesses. Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers. We are currently recruiting a Salesforce Lead Developer to join our team. In this hands on role, you will provide day to day technical leadership within a scrum team delivering enhancements to a Salesforce org used by both internal and external users. This role combines senior level development capability with technical governance, code quality ownership, and delivery leadership. The successful candidate will lead by example: designing, building, reviewing, and deploying Salesforce solutions while ensuring alignment with Salesforce best practices. This is not a pure management role - the Technical Lead is expected to be actively coding, reviewing work, shaping technical decisions, and driving continuous improvement across the team. This role is based in London and requires travel to the client's office 2 times/ week. Key responsibilities Serve as the technical lead within a scrum team, overseeing Salesforce configuration, custom development, and hands on coding across Apex, Lightning Web Components, and integrations. Lead solution design for stories and epics, ensuring scalable, secure, and compliant designs, while conducting Proofs of Concept to validate approaches and reduce delivery risks. Own and maintain code quality across the team by enforcing Salesforce best practices, conducting structured peer reviews, and ensuring robust testing and documentation. Support DevOps activities, including deployments using tools like Copado and codescan.io, and participate in release readiness, governance forums, and management of data model changes. Actively engage in agile ceremonies, providing constructive input during planning, challenging estimates, and ensuring that all work items meet the Definition of Ready and Done. Maintain transparency of technical risks and impediments, and drive continuous improvement actions identified in retrospectives. What will make you successful You will need to hold the following certifications: Salesforce Administrator, Platform App Builder, Platform Developer I, Platform Developer II. Salesforce technical leadership capability in enterprise environments. Extensive hands on experience with Apex, Lightning Web Components (LWC)/Aura, Salesforce configuration and data model design. Understanding of Salesforce architecture, Service Cloud, Experience Cloud, Salesforce Classic (where applicable), Agentforce Public Services (and Omnistudio). Good knowledge of DevOps processes and CI/CD in Salesforce environments. Documentation skills, able to communicate designs to both technical and non-technical audiences. Ability to collaborate effectively with Product Owners, testers, architects, and governance stakeholders. Secure by design mindset, with consideration of data protection and regulatory controls.
Senior Salesforce CRM Consultant- 58,000 (London) 53,500 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations. What the Senior Salesforce CRM Consultant will be doing You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments. Scope projects and assist with other pre-sales activities Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings Provide technical support and assistance to users, ensuring that service agreement support targets are achieved. Support, develop and potentially line manage Consultants and Associates, What the successful Senior Salesforce CRM Consultant will bring to the team You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders. In-depth knowledge of Salesforce system administration and product range Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems At least three years administering and designing Salesforce CRM systems Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements Here's What You'll Get in Return Salary of up to 58,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Feb 25, 2026
Full time
Senior Salesforce CRM Consultant- 58,000 (London) 53,500 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for an experienced Senior Salesforce CRM Administrator, who has experience upskilling more junior members of the team and working with clients to gather requirements for Salesforce customisations. What the Senior Salesforce CRM Consultant will be doing You will be providing second and third line technical support to the CRM users, while keeping up to date with Salesforce developments. Scope projects and assist with other pre-sales activities Work with customers to gather requirements, analyse business processes and facilitate workshops and planning meetings Provide technical support and assistance to users, ensuring that service agreement support targets are achieved. Support, develop and potentially line manage Consultants and Associates, What the successful Senior Salesforce CRM Consultant will bring to the team You will be an experienced Senior Salesforce CRM Administrator who holds the ADM201 certification, and is comfortable working with internal and external stakeholders. In-depth knowledge of Salesforce system administration and product range Strong business and system analysis skill set with high level skills and experience in the delivery of IT systems At least three years administering and designing Salesforce CRM systems Experience of business analysis in the voluntary or public sector including running workshops for staff at all levels to identify business requirements Here's What You'll Get in Return Salary of up to 58,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Senior Salesforce CRM Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products
Feb 24, 2026
Full time
Polypipe Building Products are focused on delivering solutions to the residential sector. Polypipe Building Products works with national and local developers, plumbing and heating engineers, general builders and groundworkers to deliver above and below ground drainage systems, rainwater solutions as well as hot and cold plastic plumbing products. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: The Polypipe Building Products CRM Salesforce Executive is a business-embedded power user who acts as the first point of contact for Salesforce within their area of the organisation. The role is responsible for user enablement, adoption, training, user acceptance testing, data hygiene, and translating business needs into clear, structured requirements for the central Salesforce team. This role will also be responsible for basic configuration, such as creating reports and dashboards. Superuser acts as a critical bridge between the end user and the Salesforce delivery team, driving adoption, providing first-line support, and mapping business processes. Key Responsibilities: Design and deliver structured Salesforce training for new starters, creating and maintaining a comprehensive, role-based onboarding programme supported by ClickLearn training materials Provide monthly one-to-one coaching sessions with sales team members, using the skills matrix to identify capability gaps, build confidence, and ensure best practice Salesforce usage Ensure each user is fully competent in completing required GENVUE tasks, offering enhancement training and practical guidance where needed Act as a trusted first point of contact for Salesforce-related queries, providing advice, resolving issues, and escalating technical matters to the Salesforce System Administrator through formal ticketing Maintain a local helpdesk log to track issues, identify recurring themes, and highlight opportunities for process and system improvements Collaborate with business departments to define and document as is and to be processes, ensuring Salesforce aligns with operational needs Design, develop, and maintain Salesforce reports, dashboards, and list views to support users, managers, and senior leadership Support teams in understanding and leveraging Salesforce data to drive informed decision-making and improved performance Actively monitor and improve data quality, escalating systemic issues where technical intervention is required Attend regional and business meetings to present system enhancements, gather user feedback, and identify improvement opportunities Participate in regular enhancement meetings with Superusers and Business Process Owners, contributing business-focused input and practical recommendations Support the Salesforce System Administrator with sandbox testing and pre-UAT validation to ensure enhancements are practical, user-friendly, and aligned to real-world processes Manage onboarding and offboarding activities, maintain accurate user access and reporting structures, perform general Salesforce housekeeping, and proactively identify system friction points for remediation or enhancement Skills & Requirements: Strong hands-on experience using Salesforce (or a similar CRM system) within a sales or operational environment, ideally as a Superuser, champion, or power user Proven ability to train, coach, and support colleagues, with experience using tools such as ClickLearn or similar training platforms Solid understanding of internal business processes and how systems, data models, and automation support operational efficiency and performance Experience creating and maintaining reports and dashboards that meet the needs of users, managers, and senior leadership High attention to detail, particularly in relation to data quality, consistency, and governance, with exposure to enhancement or governance forums Confident communicator, comfortable working with stakeholders at all levels and acting as a bridge between business users and technical teams Organised and methodical, with the ability to manage multiple priorities and requests, ideally within a multi-business or matrix organisation A proactive mindset with a genuine interest in process improvement and data-driven decision-making, plus a full UK driving licence and willingness to travel if required Workings Hours & Benefits: Monday to Friday, 08 00 25 Days annual leave Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services. Staff discount on all Genuit Group products