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senior rf engineer
Edwards & Pearce
Production Manager
Edwards & Pearce Scunthorpe, Lincolnshire
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Production Manager to join them on their mission of preserving food and the planet by offering good quality. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Take ownership of the Production Department and all manufacturing operations. - Assess, interrogate and implement production schedule as provided by the Managing Director and Operations Manager. Manage shifts Managers/team to deliver the production plan without compromising safety, quality or efficiency. - Lead Shift managers effectively in line with company vision, policies and procedures. - Ensure the team are complying with all relevant company policies and procedures. - Work closely with supervisors, quality, health and safety, engineering and logistics functions to deliver agreed production goals and targets. - Work with Health & Safety and Training departments to develop, update, implement and maintain Standard Operating Procedures, Safe Working Procedures and best practices for production operations. - Develop an excellent knowledge of the plant and process to help make informed decisions. - Manage departmental issues and queries, escalating to Senior Management as required. - Ensure production lines and processes are functioning efficiently and effectively. - Manage and evaluate resources to maximise productivity and minimise downtime. - Ensure effective and accurate manning to deliver customer requirements within the expected timescales. - Recognising future demands and driving readiness to meet these needs. - Work closely with the purchasing department to ensure materials are available at the point of use. - Drive excellence and continuously strive for improvement. - Complete key people processes such as performance reviews, investigations, disciplinaries and other communications. - Effectively manage the workload of your team. - Collating production data and using as a source of improvement. - Ownership of the sites OEE. - Full ownership of the sites labour variance. Working hours Monday to Friday 9.00am to 5.00pm, however flexibility is required from time to time due to business needs. THE CANDIDATE: - Proven experience in a Production Manager or similar senior manufacturing role. - Strong leadership and people management skills with experience managing and motivating production teams. - Demonstrable ability to plan, schedule and oversee production to meet output, quality and cost targets. - Sound knowledge of manufacturing processes, workflows and continuous improvement methodologies. - Experience working with KPI's, Production Reports and performance metrics. - Ability to manage budgets, control costs and drive efficiency improvements. - Excellent communication and organisational skills with the ability to work cross functionally with engineering, quality and supply chain teams. - Ability to work under pressure and manage multiple priorities in a fast paced environment. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Feb 04, 2026
Full time
Our client is the UK's leading manufacturer and supplier of recyclable packaging products. They are part of a wider group who are a world leader in this field with sites based across Europe. As a business they strive to exceed the customer's expectations when it comes to quality, value and service. An opportunity has arisen to join a successful manufacturing company, based on Flixborough Industrial Estate. We are looking for an experienced Production Manager to join them on their mission of preserving food and the planet by offering good quality. THE BENEFITS: 32 holidays, On site parking, Bright HR exchange perks, Employee assistance program THE ROLE: - Take ownership of the Production Department and all manufacturing operations. - Assess, interrogate and implement production schedule as provided by the Managing Director and Operations Manager. Manage shifts Managers/team to deliver the production plan without compromising safety, quality or efficiency. - Lead Shift managers effectively in line with company vision, policies and procedures. - Ensure the team are complying with all relevant company policies and procedures. - Work closely with supervisors, quality, health and safety, engineering and logistics functions to deliver agreed production goals and targets. - Work with Health & Safety and Training departments to develop, update, implement and maintain Standard Operating Procedures, Safe Working Procedures and best practices for production operations. - Develop an excellent knowledge of the plant and process to help make informed decisions. - Manage departmental issues and queries, escalating to Senior Management as required. - Ensure production lines and processes are functioning efficiently and effectively. - Manage and evaluate resources to maximise productivity and minimise downtime. - Ensure effective and accurate manning to deliver customer requirements within the expected timescales. - Recognising future demands and driving readiness to meet these needs. - Work closely with the purchasing department to ensure materials are available at the point of use. - Drive excellence and continuously strive for improvement. - Complete key people processes such as performance reviews, investigations, disciplinaries and other communications. - Effectively manage the workload of your team. - Collating production data and using as a source of improvement. - Ownership of the sites OEE. - Full ownership of the sites labour variance. Working hours Monday to Friday 9.00am to 5.00pm, however flexibility is required from time to time due to business needs. THE CANDIDATE: - Proven experience in a Production Manager or similar senior manufacturing role. - Strong leadership and people management skills with experience managing and motivating production teams. - Demonstrable ability to plan, schedule and oversee production to meet output, quality and cost targets. - Sound knowledge of manufacturing processes, workflows and continuous improvement methodologies. - Experience working with KPI's, Production Reports and performance metrics. - Ability to manage budgets, control costs and drive efficiency improvements. - Excellent communication and organisational skills with the ability to work cross functionally with engineering, quality and supply chain teams. - Ability to work under pressure and manage multiple priorities in a fast paced environment. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Clear Engineering Recruitment
Building Performance Advisor
Clear Engineering Recruitment City, London
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
Feb 04, 2026
Full time
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
Customer Success Manager
Story Terrace Inc.
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
Feb 04, 2026
Full time
About the role We're looking for a collaborative, hands on leader to partner with our Chief Operating Officer in scaling Syntasso's Customer Success organisation. This is a foundational role where you'll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer success framework. In this role, you will Facilitate distributed collaboration by running remote workshops, retrospectives, and technical sessions that keep teams aligned and focused on outcomes. Lead and facilitate Proof of Value (PoV) engagements, guiding teams through structured discovery, learning, and decision making while modelling Agile and XP practices that improve how platforms are designed and delivered. Guide customers through their Kratix journey, helping them build better, faster, safer platforms using modern Lean and Agile approaches. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models informed by Lean systems of work such as Kanban and the Toyota Production System. Bridge Sales, Product and Support, ensuring customer insights and feedback continuously shape both our product and our culture. About You Skilled in facilitating remote and in person sessions from discovery workshops and retrospectives to complex technical or product decisions. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experienced in Agile and Lean environments, with hands on familiarity with XP, Kanban, and Toyota Production principles. Strong at defining and prioritising product features, balancing business value, user needs, and technical context. A confident communicator and coach, able to teach others and nurture high performing, collaborative teams. Deep understanding of Lean Startup principles and how to apply validated learning in delivery teams. What It's Like to Work at Syntasso Working at Syntasso means joining a close knitted, highly collaborative team that loves to learn together. We value curiosity, openness, and craftsmanship - and we give each other the space to explore new ideas while always keeping our users in mind. You'll find us pairing on problems, running regular learning sessions, and sharing ideas that often spark new improvements for Kratix or contributions back to the open source ecosystem we care about so deeply. You'll also be learning from experienced leaders who've built and scaled successful platform engineering businesses before. Our leadership team - including the founders of Kratix, and former senior leaders from organisations such as VMware and Pivotal - are deeply involved in day to day engineering and community work. They're hands on mentors who believe in empowering every team member to make an impact. We're also human. We look out for one another, we respect each other's time, and we believe balance and wellbeing are part of doing great work. Our 35 hour week and hybrid model mean you can collaborate closely while still having space for deep focus and life outside of work. Interview Process We know interviews can feel daunting, so we've designed a process that's thoughtful, inclusive, and transparent - giving you space to show your strengths and learn more about us along the way. Introduction conversation: You'll start with an informal chat with a Co Founder and VP of Engineering, Chris. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Syntasso. Experience deep dive: Next, you'll meet our COO, Paula, for a deeper discussion about your experience building or scaling customer facing functions. We'll talk about how you've approached customer outcomes, stakeholder management, and cross functional collaboration. Practical session: You'll then take part in a short, realistic exercise focused on running a Proof of Value or designing a simple customer success framework. We're interested in your thinking and approach, not a polished presentation. Final conversation: You'll wrap up with one of our founders for a values and culture discussion. This is as much about shared purpose and alignment as it is about experience. Our aim is to make every stage respectful, engaging, and meaningful - ensuring you leave each conversation with a clear sense of who we are, how we work, and the impact you could have here.
Customer Success Manager
Atominvest
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
Feb 04, 2026
Full time
Who is Atominvest Our software powers the world's leading investment firms (across private equity, VC, infrastructure, credit etc.) enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world's best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we're on to something big. It won't be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You'll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet. We've gone from zero to ten, now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world's leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You'll Be Doing Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go live, and post deployment adoption. Shorten time to value by proactively managing timelines, dependencies, and client expectations. Analyze client datasets, workflows, and reporting structures to configure optimal solutions. Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. Deliver white glove support, ensuring issues are escalated, prioritised, and resolved quickly. Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you're excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we'd love to hear from you. Requirements Prior experience in Customer Success, Implementation, or a client facing role in a high growth B2B SaaS environment. Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. Exceptionally organised, with strong project management instincts and attention to detail. Analytical, structured thinker with experience interpreting and working with client datasets. Advanced Excel skills. Clear, concise written and verbal communication-you can simplify complexity for senior stakeholders. Proven ability to deliver best in class client service in fast moving environments. Collaborative team player who contributes ideas and learns quickly. Ambitious, entrepreneurial mindset with resilience and a bias toward action. Bonus: hands on project management experience or formal PM frameworks. Interview Process Initial screening call Case study Interview with our Global Head of Customer Success Interview with our US Customer Success Lead Offer and onboarding at Atominvest What we offer Competitive compensation (fixed base salary + performance incentives) 25 days of holiday per year + bank holidays Hybrid working style (a minimum of 3 days in our central London office is required) Cycle2Work scheme Employee Assistance Programme (EAP) to support employee wellness A culture of trust, ownership, responsibility and autonomy in your work An incredible team of smart and mission driven people to work with Fun working atmosphere Significant growth opportunities Company wide socials and events
CBRE Enterprise EMEA
EMEA Operations Lead
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Enterprise EMEA
UK IFM Operations Manager
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Operations Director
KERV
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
Feb 04, 2026
Full time
Overview Kerv is a high-growth technology services and software business operating at the intersection of digital transformation, cloud, data, AI and customer experience. Backed by Bridgepoint, one of Europe's leading private equity investors, Kerv has entered an exciting new phase of accelerated growth following recent investment. Bridgepoint's backing provides both capital and strategic support to scale the platform, drive operational excellence and execute on an ambitious growth agenda, including organic expansion, transformation initiatives and potential M&A. This is a broad, hands-on leadership role responsible for defining and executing service strategy, operational delivery, and continuous improvement across Kerv Connect. The role acts as a bridge between strategic business objectives and day-to-day service delivery, while driving transformation initiatives that enhance operational maturity and capability. This position interfaces closely with the Kerv Group central functions (Transformation, GovOps, GroupService, HR, IT) and leads cross-functional collaboration with the CTO and Sales leadership on business development and service innovation. Key Responsibilities Define service offerings in collaboration with CTO and Sales leadership, ensuring alignment with market demand and delivery capabilities. Drive ISO20000 certification journey, establishing ITIL-based governance frameworks and service management processes to enhance operational maturity. Establish and monitor service SLAs, ensuring consistent delivery quality and customer satisfaction. Participate in monthly business reviews to report on practice achievements Attend monthly risk meetings to assess service health, identify issues, and drive continuous improvement. Support the GovOps function through weekly governance meetings to maintain compliance and risk management standards. Develop and present business cases for strategic decisions, seeking senior team approval on major initiatives. Actively define scope and requirements for ServiceNow platform optimisation with the central development team, ensuring alignment with business unit needs. Oversee implementation of roadmap prioritising: contract management (in progress), contract P&L, project management, CMDB, and ticket management modules. Sign-off on final delivery of ServiceNow enhancements to ensure quality and compliance with business requirements. Work with Transformation and Group Service teams to align platform capabilities with evolving operational needs. Work with CTO to define and implement strategic platform initiatives, incl. Logicmonitor Operational Delivery & Team Management Manage and develop a team covering service leadership, project management, consulting and engineering functions (currently 9 people). Conduct weekly 1-2-1s with direct reports to ensure alignment, identify issues, and provide coaching. Oversee client project delivery through Project Management team. Handle high-level customer escalations and resolution coordination. Support Sales team in scoping managed services by advising on delivery capabilities and scalability limits. Maintain weekly coordination with Sales leadership on pipeline and delivery readiness. Manage critical hardware and services supplier relationships (HWBF), ensuring SLA compliance at 90% and above. Lead supplier transitions and negotiations to improve service quality and cost-effectiveness (recently completed transition to new HWBF partner). Establish clear performance metrics and remediation plans with suppliers. Strategic Initiatives & Planning Collaborate with CTO on service strategy initiatives, including automation for tooling platforms and capability expansion. Support budget planning and P&L accountability working with Managing Director on resource allocation and investment decisions. Advise on technical service design and capacity constraints to inform business strategy. Strategic input defining and maintaining our practice culture, ensuring alignment with Kerv Group values and fostering a high-performance environment. People Leadership & Recruitment Responsible for all technical staff recruitment across the Practice, ensuring talent acquisition aligns with operational and cultural objectives. Drive talent development, succession planning, and skills enhancement initiatives. Foster a collaborative and inclusive culture that supports innovation and continuous improvement Background, Skills & Experience Required Previous Network MSP or ISP experience is essential Proven experience in service operations and ITIL/IT service management best practices. Track record of leading transformation and systems implementation projects. Hands-on approach with a willingness to roll up sleeves and drive change forward, e xperience managing complex teams and driving continuous improvement. Strong stakeholder management across technical, sales, and transformation functions. Vendor and supplier management experience. Budget and P&L accountability. Ability to balance strategic initiatives with day-to-day operational delivery. Understanding of managed services delivery models and scaling challenges. Commercially minded, resilient and comfortable operating in a fast-paced, evolving environment Location & Application Details Location: United Kingdom Job Type: Full Time Application Closing Date: 30th April 2026 Apply today First Name Last Name Email Phone Resume LinkedIn Profile Website About Kerv and Related Acquisitions Worth Digital is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Worth Digital. Netwrx is now part of Kerv. In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Netwrx. is now part of Kerv In a continued effort to ensure we offer our customers the very best in knowledge and skills, Kerv has acquired Inciper.
BAM UK & Ireland
Facilities Manager
BAM UK & Ireland Bracknell, Berkshire
Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it's also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM FM is recruiting for a Facilities Manager to manage a contract at NHS Frimley in Bracknell. Reporting to the Operations Manager you will manage maintenance engineers, cleaning and soft service staff, external vendors, and also collaborate with internal stakeholders (HR, H&S, finance) and external contractors. This is a Full time position working Monday to Friday. In addition to an attractive salary and benefits package, we support further personal growth and development. Making Possible Hard Services Management • Oversee maintenance and repairs of HVAC, plumbing, electrical, lighting, and fire safety systems. • Ensure compliance with all statutory regulations, providing scheduled inspections and preventive maintenance. • Coordinate with external contractors and vendors to carry out emergency and planned works. • Maintain an asset register and manage capital expenditures for infrastructure projects. Soft Services Management • Supervise cleaning, waste management, landscaping, security, mail/courier, pest control, and catering services. • Develop, monitor, and enforce service levels and quality standards (e.g., SLAs, client satisfaction scores). • Conduct regular audits and inspections to ensure standards are met and client expectations are fulfilled. • Manage budgets, negotiate contracts, and oversee vendor compliance and performance. General Facility Management • Delegate tasks across teams, including maintenance technicians and cleaning staff. • Respond to urgent facility issues on a 24/7 basis when necessary. • Prepare reports on safety, maintenance, budget, and service delivery for senior management and stakeholders. • Coordinate refurbishments, relocations, and space management projects. • Support energy efficiency initiatives and compliance with health, safety, and environmental regulations. Your team You will be an integral part of a team, reporting directly to the Operations Manager. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. BAM operates a flexible working policy. What do you bring to the role? Technical Skills • Expertise in HVAC, plumbing, electrical systems, fire safety, and building management systems. • Soft Skills: Leadership, excellent communication, stakeholder engagement, and vendor management. • Project & Budget Management: Proven experience in capital/operational budget oversight, cost control, and contract negotiation. • Regulatory Knowledge: Understanding of statutory compliance within a medical facility (e.g., safety codes, environmental standards). • Certifications (preferred): Degree or equivalent in Facilities Management, Engineering, FM accreditation (e.g., CFM, IFMA), or related field. • Experience: Typically, 3 5+ years in combined facilities or FM roles, demonstrating capacity to manage multi-site operations. Performance Indicators • Uptime and reliability of building systems. • Compliance with inspection schedules and regulatory audits. • Quality metrics for cleaning, security, and other soft services. • Budget adherence and cost-saving measures. • Client and occupant satisfaction scores. • Monthly and Quarterly client reporting. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"
Feb 04, 2026
Full time
Building a sustainable tomorrow What if your next job wasn t just another job? What if it brought more purpose, more growth, more balance and more time for what really matters? BAM is where you can do your best work on projects that improve people s lives. And it's also where you ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. BAM FM is recruiting for a Facilities Manager to manage a contract at NHS Frimley in Bracknell. Reporting to the Operations Manager you will manage maintenance engineers, cleaning and soft service staff, external vendors, and also collaborate with internal stakeholders (HR, H&S, finance) and external contractors. This is a Full time position working Monday to Friday. In addition to an attractive salary and benefits package, we support further personal growth and development. Making Possible Hard Services Management • Oversee maintenance and repairs of HVAC, plumbing, electrical, lighting, and fire safety systems. • Ensure compliance with all statutory regulations, providing scheduled inspections and preventive maintenance. • Coordinate with external contractors and vendors to carry out emergency and planned works. • Maintain an asset register and manage capital expenditures for infrastructure projects. Soft Services Management • Supervise cleaning, waste management, landscaping, security, mail/courier, pest control, and catering services. • Develop, monitor, and enforce service levels and quality standards (e.g., SLAs, client satisfaction scores). • Conduct regular audits and inspections to ensure standards are met and client expectations are fulfilled. • Manage budgets, negotiate contracts, and oversee vendor compliance and performance. General Facility Management • Delegate tasks across teams, including maintenance technicians and cleaning staff. • Respond to urgent facility issues on a 24/7 basis when necessary. • Prepare reports on safety, maintenance, budget, and service delivery for senior management and stakeholders. • Coordinate refurbishments, relocations, and space management projects. • Support energy efficiency initiatives and compliance with health, safety, and environmental regulations. Your team You will be an integral part of a team, reporting directly to the Operations Manager. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. BAM operates a flexible working policy. What do you bring to the role? Technical Skills • Expertise in HVAC, plumbing, electrical systems, fire safety, and building management systems. • Soft Skills: Leadership, excellent communication, stakeholder engagement, and vendor management. • Project & Budget Management: Proven experience in capital/operational budget oversight, cost control, and contract negotiation. • Regulatory Knowledge: Understanding of statutory compliance within a medical facility (e.g., safety codes, environmental standards). • Certifications (preferred): Degree or equivalent in Facilities Management, Engineering, FM accreditation (e.g., CFM, IFMA), or related field. • Experience: Typically, 3 5+ years in combined facilities or FM roles, demonstrating capacity to manage multi-site operations. Performance Indicators • Uptime and reliability of building systems. • Compliance with inspection schedules and regulatory audits. • Quality metrics for cleaning, security, and other soft services. • Budget adherence and cost-saving measures. • Client and occupant satisfaction scores. • Monthly and Quarterly client reporting. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"
Pure Resourcing Solutions Limited
Commodity Trader
Pure Resourcing Solutions Limited
We are recruiting for a leading, established business in the UK, dedicated to excellence in sourcing, trading, and distributing essential raw materials globally. We're looking for an experienced Commodity Trader to join there high-performing team and capitalise on global market opportunities across various physical commodities. The Opportunity This is a dynamic role where you will be responsible for managing a proprietary trading book focusing on a range of physical commodities, potentially including softs, bulk materials, or energy products, depending on your specialisation and our business need. You will be instrumental in driving profit margins and managing commercial risk across the physical and financial markets. Key Responsibilities Trading & Risk Management: Execute profitable physical commodity trades (spot and forward) and manage the corresponding price risk using futures, options, swaps, and forward contracts on relevant exchanges. Market Analysis: Conduct deep analysis of global supply and demand fundamentals, macroeconomic trends, currency movements, and geopolitical events to develop informed, actionable trading strategies. Sourcing & Sales: Build and maintain strong, mutually beneficial relationships with suppliers, producers, and industrial customers to optimise origination and distribution channels globally. Logistics Coordination: Collaborate closely with the logistics and execution teams to ensure the efficient movement and delivery of commodities, managing key factors like freight, storage, and demurrage. Reporting: Maintain rigorous records and provide clear, concise reporting on trading positions, profitability, and market exposure to senior management. Essential Requirements We are looking for a candidate who possesses: Experience: A minimum of 3-5 years of proven experience in physical commodity trading across any major sector (e.g., energy, metals, softs, or bulks). Commercial Track Record: Demonstrable success in managing a trading book with a consistent record of generating profits and effective risk mitigation. Market Mastery: In-depth knowledge of derivative instruments and their practical application in hedging physical exposure. Data/Analytics: Extensive experience with data, data science and analytics. Predictive modelling, forecasting, trend analysis and ML/AI Skills: Exceptional negotiation skills, strong quantitative and analytical abilities, and high proficiency in industry-standard trading platforms and data analysis tools. Education: A degree in a relevant field such as Economics, Finance, or Engineering is highly desirable. What's on offer Highly Competitive Package: A generous base salary linked to experience. Lucrative Incentive Scheme: A significant, performance-driven bonus structure tied directly to the trading book's success. Comprehensive Benefits: Includes a robust company pension, private health insurance, and generous annual leave. Career Progression: Direct exposure to senior leadership and clear pathways for career growth and specialization within a market-leading global business.
Feb 04, 2026
Full time
We are recruiting for a leading, established business in the UK, dedicated to excellence in sourcing, trading, and distributing essential raw materials globally. We're looking for an experienced Commodity Trader to join there high-performing team and capitalise on global market opportunities across various physical commodities. The Opportunity This is a dynamic role where you will be responsible for managing a proprietary trading book focusing on a range of physical commodities, potentially including softs, bulk materials, or energy products, depending on your specialisation and our business need. You will be instrumental in driving profit margins and managing commercial risk across the physical and financial markets. Key Responsibilities Trading & Risk Management: Execute profitable physical commodity trades (spot and forward) and manage the corresponding price risk using futures, options, swaps, and forward contracts on relevant exchanges. Market Analysis: Conduct deep analysis of global supply and demand fundamentals, macroeconomic trends, currency movements, and geopolitical events to develop informed, actionable trading strategies. Sourcing & Sales: Build and maintain strong, mutually beneficial relationships with suppliers, producers, and industrial customers to optimise origination and distribution channels globally. Logistics Coordination: Collaborate closely with the logistics and execution teams to ensure the efficient movement and delivery of commodities, managing key factors like freight, storage, and demurrage. Reporting: Maintain rigorous records and provide clear, concise reporting on trading positions, profitability, and market exposure to senior management. Essential Requirements We are looking for a candidate who possesses: Experience: A minimum of 3-5 years of proven experience in physical commodity trading across any major sector (e.g., energy, metals, softs, or bulks). Commercial Track Record: Demonstrable success in managing a trading book with a consistent record of generating profits and effective risk mitigation. Market Mastery: In-depth knowledge of derivative instruments and their practical application in hedging physical exposure. Data/Analytics: Extensive experience with data, data science and analytics. Predictive modelling, forecasting, trend analysis and ML/AI Skills: Exceptional negotiation skills, strong quantitative and analytical abilities, and high proficiency in industry-standard trading platforms and data analysis tools. Education: A degree in a relevant field such as Economics, Finance, or Engineering is highly desirable. What's on offer Highly Competitive Package: A generous base salary linked to experience. Lucrative Incentive Scheme: A significant, performance-driven bonus structure tied directly to the trading book's success. Comprehensive Benefits: Includes a robust company pension, private health insurance, and generous annual leave. Career Progression: Direct exposure to senior leadership and clear pathways for career growth and specialization within a market-leading global business.
Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Pe ...
Agricultural Recruitment Specialists Ltd
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Feb 04, 2026
Full time
Overview Assistant Farm Manager - Assistant Farm Manager - Broiler Poultry - Derbyshire - Competitive Salary + Accommodation + Performance Bonus The Job An opportunity has arisen for an experienced Assistant Farm Manager to join a modern broiler farming operation in Derbyshire. Working closely with the Farm Manager, you will play a key role in running daily operations and ensuring high standards of welfare, hygiene, productivity, and site presentation. Key Responsibilities Maintain accurate livestock, feed, and stock records Assist with ordering and stock control of essential supplies Supervise and train Farm Assistants Deputise for the Farm Manager during absence, including emergency call out cover Maintain site standards in biosecurity, hygiene, and environmental management Ensure compliance with all health, safety, and welfare regulations The Company A well established, forward-thinking poultry business committed to sustainable production and high animal welfare standards. The company offers modern facilities, strong operational support, and opportunities for professional development within a supportive environment. The Candidate Previous experience within a commercial poultry or broiler farming setting Poultry Passport Level 2 or 3, or willingness to complete training Strong organisational and communication skills Ability to work independently and proactively in a fast-paced environment Computer literate with sound decision-making abilities Flexible and committed with a strong focus on animal welfare and biosecurity The Package Competitive salary On site accommodation Company performance bonus scheme Ongoing career development and industry-recognised training Professional support and growth opportunities How to Apply Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, . Keep up-to-date with the latest opportunities from Agricultural Recruitment Specialists by registering on our website: and following us on LinkedIn, Instagram, Facebook and Twitter. As a leading and esteemed recruitment agency specialising in the agriculture, food, horticulture, equestrian, animal health and rural sectors, Agricultural Recruitment Specialists prioritise roles across sales, management, marketing, operations and technical and engineering fields, including international and senior-level positions within our specialised sectors. Our suite of services encompasses bespoke recruitment solutions, executive search, candidate profiling, knowledge sharing, targeted advertising and comprehensive recruitment support. To discover how we can assist in advancing your career or meeting your recruitment needs, please visit or contact our recruitment team on or on our international number: . We are renowned for connecting the finest talent throughout the world with the best brands and organisations.
Senior Commercial Manager
STRABAG SE Radlett, Hertfordshire
If you are an ambitious Senior Commercial Manager looking for a new challenge in the world of build construction and would like to help shape future of STRABAG, then please read the below job description. Understanding of programming techniques andproject controls. Leadership Skills.Computer literate with strong skills in MicrosoftOffice Applications(Word/Excel/Outlook/PowerPoint). Commercially astute with substantial provenexperience within a commercial role in theConstruction Industry and experience within abuilding main contractor. Expert knowledge of Standard Forms of Contractand Standard Methods of Measurement. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. YouTube Disclaimer General Efficiently manage all commercial aspects of the Portfolio of Projects and maintain regular liaisonwith all stakeholders. Team Management & Development Set the structure, roles, responsibilities and competencies required to deliver the projectcommercial management services efficiently and to a consistent high standard. Build a high performing team (manage the successful onboarding of new team members, developpersonal plans, establishment of objectives/targets for all direct reports and monitor on an ongoingbasis). Actively coach and mentor as necessary Delegation of appropriate work to direct reports whilst maintaining accountability Identify necessary and appropriate training needs for direct reports. Plan and implement structured development and training of Commercial Practitioners includingsupervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Instil a Strabag culture. Ensure the commercial team adheres to group procedures and governance. Contribute to the production of Business Plan strategy. Commercial Service Delivery Develop and implement a clear commercial strategy on their portfolio and actively engage andinfluence in tender commercial strategy. Ensure that a review of all the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timelyand professional manner through regular planned meetings to review contract administration,change control, design management, risk and opportunities and the operation of contract paymentmechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans forall projects. Engage in work winning duties as required, including proactive release of team members andattendance at Client Presentations and Tender Interviews. Identification of all potential recoveries from insurance policies for the business, and liaison with theInsurance department to prosecute entitlement. Implement and attend the monthly project reviews to interrogate the portfolio performance and takeappropriate action. Ensure the appropriate engagement of pre-construction and operational delivery team members inrelation to the project handover process. Manage and influence strategy in relation to Client and Sub-Contractor disputes where appropriate. Support and advise in the establishment of required contractual insurances, bonds, warranties andParent Company Guarantees Influence and support in the management of project supply chain including Sub-Contractors,Suppliers and Consultants Identify, mitigate and manage risk & opportunities for the portfolio of work. Active management of the work winning process, allocation of resource to commercial elements,liaison with the pre-contract commercial resource. Attend the required reviews with the ExecutiveTeam to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legalprior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the planned Objectives & Targets. Promote the optimum performance of the project and the project teams through continual reviewingof operations and process and promote margin gains through efficiencies and the effectivemanagement of risk and opportunity. Ensure the out-turn cost and value on the projects are monitored and managed in real time andensure a detailed forecast is maintained and reported on a monthly basis. Support in the management of Main Contract, Sub-Contract and Consultant Final Accounts wherenecessary. Undertake any other work as required by the Commercial Director, including assistance inemergency situations for peers and managers. Corporate Development Maintain a schedule of Client engagement events for equivalent level customer feedback,alignment and future pipeline of work. Suggest Group wide business initiatives and implement local improvements. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carryingout projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into the business, involvement inBusiness Improvement Initiatives. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! Assistant Quantity Surveyor STRABAG UK Ltd
Feb 04, 2026
Full time
If you are an ambitious Senior Commercial Manager looking for a new challenge in the world of build construction and would like to help shape future of STRABAG, then please read the below job description. Understanding of programming techniques andproject controls. Leadership Skills.Computer literate with strong skills in MicrosoftOffice Applications(Word/Excel/Outlook/PowerPoint). Commercially astute with substantial provenexperience within a commercial role in theConstruction Industry and experience within abuilding main contractor. Expert knowledge of Standard Forms of Contractand Standard Methods of Measurement. STRABAG - Work On Progress: Becoming Climate Neutral by 2040. YouTube Disclaimer General Efficiently manage all commercial aspects of the Portfolio of Projects and maintain regular liaisonwith all stakeholders. Team Management & Development Set the structure, roles, responsibilities and competencies required to deliver the projectcommercial management services efficiently and to a consistent high standard. Build a high performing team (manage the successful onboarding of new team members, developpersonal plans, establishment of objectives/targets for all direct reports and monitor on an ongoingbasis). Actively coach and mentor as necessary Delegation of appropriate work to direct reports whilst maintaining accountability Identify necessary and appropriate training needs for direct reports. Plan and implement structured development and training of Commercial Practitioners includingsupervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Instil a Strabag culture. Ensure the commercial team adheres to group procedures and governance. Contribute to the production of Business Plan strategy. Commercial Service Delivery Develop and implement a clear commercial strategy on their portfolio and actively engage andinfluence in tender commercial strategy. Ensure that a review of all the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timelyand professional manner through regular planned meetings to review contract administration,change control, design management, risk and opportunities and the operation of contract paymentmechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans forall projects. Engage in work winning duties as required, including proactive release of team members andattendance at Client Presentations and Tender Interviews. Identification of all potential recoveries from insurance policies for the business, and liaison with theInsurance department to prosecute entitlement. Implement and attend the monthly project reviews to interrogate the portfolio performance and takeappropriate action. Ensure the appropriate engagement of pre-construction and operational delivery team members inrelation to the project handover process. Manage and influence strategy in relation to Client and Sub-Contractor disputes where appropriate. Support and advise in the establishment of required contractual insurances, bonds, warranties andParent Company Guarantees Influence and support in the management of project supply chain including Sub-Contractors,Suppliers and Consultants Identify, mitigate and manage risk & opportunities for the portfolio of work. Active management of the work winning process, allocation of resource to commercial elements,liaison with the pre-contract commercial resource. Attend the required reviews with the ExecutiveTeam to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legalprior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the planned Objectives & Targets. Promote the optimum performance of the project and the project teams through continual reviewingof operations and process and promote margin gains through efficiencies and the effectivemanagement of risk and opportunity. Ensure the out-turn cost and value on the projects are monitored and managed in real time andensure a detailed forecast is maintained and reported on a monthly basis. Support in the management of Main Contract, Sub-Contract and Consultant Final Accounts wherenecessary. Undertake any other work as required by the Commercial Director, including assistance inemergency situations for peers and managers. Corporate Development Maintain a schedule of Client engagement events for equivalent level customer feedback,alignment and future pipeline of work. Suggest Group wide business initiatives and implement local improvements. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carryingout projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into the business, involvement inBusiness Improvement Initiatives. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! Assistant Quantity Surveyor STRABAG UK Ltd
Ofwat
Principal Capital Maintenance Specialist - Cost Assessment
Ofwat
Join Ofwat's Delivery Directorate (Price Review function) as a Principal Capital Maintenance Specialist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We're looking for a Principal Capital Maintenance Specialist to join our base cost assessment team, which plays a pivotal part in shaping the next price review, setting capital maintenance expenditure allowances, and co-developing policy in areas such as asset health and improvements to the regulatory framework. This is an exciting opportunity for a water and wastewater technical specialist to serve as the technical lead within the base cost assessment team, responsible for developing and applying robust methodologies to evaluate capital maintenance investment proposals. You will ensure that cost assessments align with regulatory expectations and deliver value for customers and the environment. As a Principal Capital Maintenance Specialist, you will: Lead technical assessment of capital maintenance investment proposals submitted through the PR24 cost change process for the 2025-30 period. Shape the approach for PR29, developing the methodology for setting capital maintenance allowances at PR29, drawing on lessons from PR24 and the recommendations from the Independent Water Commission (IWC) and subsequent White Paper. Contribute to policy development, including forward looking asset health metrics. Collaborate across Ofwat functions, working closely with principals, senior associates, and graduate associates to ensure robust, evidence-based recommendations. Engage with stakeholders across the sector, including water companies, other regulators, and government departments. This role offers the chance to influence how billions of pounds of investment are assessed and funded, improving outcomes for customers and the environment. You'll help implement key IWC and White Paper recommendations, including: Introducing a supervisory approach to setting expenditure allowances. Separating and ring-fencing opex and capital maintenance expenditure allowances. Developing forward-looking asset health metrics and strengthening requirements for companies to assess asset health. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Relevant technical experience of working within the water sector (e.g. operations, asset management, investment planning, capital delivery, engineering, etc.) and a good understanding of economic regulation. Excellent project management skills with the experience of leading significant programmes of work fostering a collaborative and inclusive environment and providing constructive challenge to drive change. Excellent analytical and problem-solving skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Degree level qualification in engineering, science, or similar technical specialism/discipline relevant to the role. Knowledge of cost assessment approaches in the water sector or other regulated utilities. Proven ability to work effectively in multi-disciplinary teams to deliver projects in a complex stakeholder environment and at pace. Excellent stakeholder management skills, demonstrated by influencing and building relationships with a range of internal and external stakeholders. Excellent written and oral communication skills, including the ability to explain complex analysis clearly and confidently to non-technical audiences. Why You Should Join Us People Centric : Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment : We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities : Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance : Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of nearly 29%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details of the role and ensure your application is submitted in full by the deadline below. Closing date: 23.55 on 22 February 2026
Feb 04, 2026
Full time
Join Ofwat's Delivery Directorate (Price Review function) as a Principal Capital Maintenance Specialist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We're looking for a Principal Capital Maintenance Specialist to join our base cost assessment team, which plays a pivotal part in shaping the next price review, setting capital maintenance expenditure allowances, and co-developing policy in areas such as asset health and improvements to the regulatory framework. This is an exciting opportunity for a water and wastewater technical specialist to serve as the technical lead within the base cost assessment team, responsible for developing and applying robust methodologies to evaluate capital maintenance investment proposals. You will ensure that cost assessments align with regulatory expectations and deliver value for customers and the environment. As a Principal Capital Maintenance Specialist, you will: Lead technical assessment of capital maintenance investment proposals submitted through the PR24 cost change process for the 2025-30 period. Shape the approach for PR29, developing the methodology for setting capital maintenance allowances at PR29, drawing on lessons from PR24 and the recommendations from the Independent Water Commission (IWC) and subsequent White Paper. Contribute to policy development, including forward looking asset health metrics. Collaborate across Ofwat functions, working closely with principals, senior associates, and graduate associates to ensure robust, evidence-based recommendations. Engage with stakeholders across the sector, including water companies, other regulators, and government departments. This role offers the chance to influence how billions of pounds of investment are assessed and funded, improving outcomes for customers and the environment. You'll help implement key IWC and White Paper recommendations, including: Introducing a supervisory approach to setting expenditure allowances. Separating and ring-fencing opex and capital maintenance expenditure allowances. Developing forward-looking asset health metrics and strengthening requirements for companies to assess asset health. About You Below are some of the key essential experience, skills & knowledge required for this post: Lead criterion: Relevant technical experience of working within the water sector (e.g. operations, asset management, investment planning, capital delivery, engineering, etc.) and a good understanding of economic regulation. Excellent project management skills with the experience of leading significant programmes of work fostering a collaborative and inclusive environment and providing constructive challenge to drive change. Excellent analytical and problem-solving skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Degree level qualification in engineering, science, or similar technical specialism/discipline relevant to the role. Knowledge of cost assessment approaches in the water sector or other regulated utilities. Proven ability to work effectively in multi-disciplinary teams to deliver projects in a complex stakeholder environment and at pace. Excellent stakeholder management skills, demonstrated by influencing and building relationships with a range of internal and external stakeholders. Excellent written and oral communication skills, including the ability to explain complex analysis clearly and confidently to non-technical audiences. Why You Should Join Us People Centric : Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment : We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities : Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance : Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of nearly 29%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details of the role and ensure your application is submitted in full by the deadline below. Closing date: 23.55 on 22 February 2026
Matchtech
Head of Performance Management (Head of Project Controls)
Matchtech City, London
Our client is seeking an experienced Head of Performance Management (Head of Project Controls) to lead performance measurement and project controls for a major UK rail infrastructure project. This senior role is responsible for developing, integrating, and overseeing all aspects of schedule, cost, risk, and KPI performance across a large, complex infrastructure programme. The ideal candidate will bring deep expertise in enterprise-level reporting, project controls leadership, and performance management within major rail, infrastructure, or engineering programmes. Key Responsibilities: Performance Measurement & Reporting Develop, manage, and optimise programme-wide performance measurement systems, ensuring alignment with HS2 standards. Lead the integrated reporting of cost, schedule, risk, benefits, and output KPIs across the alliance. Ensure accuracy, consistency, and clarity of all delivery performance data and dashboards. Project Controls Leadership Lead and grow a high-performing project controls team, including planning, scheduling, cost control, risk, and reporting functions. Oversee governance processes, ensuring robust controls are embedded throughout the programme lifecycle. Provide strategic insight, challenge, and recommendations to senior programme leadership. Governance & Stakeholder Alignment Work closely with HS2 enterprise teams to ensure seamless governance reporting and alignment to client requirements. Support executive-level decision making through high-quality performance insight and analysis. Drive continuous improvement of reporting frameworks, systems, and processes. Required Experience: Extensive experience in project controls leadership on complex, multi-disciplinary programmes (major infrastructure preferred). Strong background in performance measurement, integrating cost, schedule, and risk. Proven ability to lead cross-functional teams and influence at executive level. Experience working with or within large client organisations (HS2 experience highly desirable). Excellent analytical, communication, and stakeholder engagement skills. What's on Offer: Opportunity to lead performance management on one of the UK's largest and most high-profile transport programmes. Competitive Inside IR35 day rate. Central London location with hybrid working flexibility. High-impact leadership role within a major delivery alliance. If you are an experienced Project Controls Manager with a strong background in performance management and looking for an exciting new challenge, we would love to hear from you. Apply now to join our client's dynamic and impactful team.
Feb 04, 2026
Contractor
Our client is seeking an experienced Head of Performance Management (Head of Project Controls) to lead performance measurement and project controls for a major UK rail infrastructure project. This senior role is responsible for developing, integrating, and overseeing all aspects of schedule, cost, risk, and KPI performance across a large, complex infrastructure programme. The ideal candidate will bring deep expertise in enterprise-level reporting, project controls leadership, and performance management within major rail, infrastructure, or engineering programmes. Key Responsibilities: Performance Measurement & Reporting Develop, manage, and optimise programme-wide performance measurement systems, ensuring alignment with HS2 standards. Lead the integrated reporting of cost, schedule, risk, benefits, and output KPIs across the alliance. Ensure accuracy, consistency, and clarity of all delivery performance data and dashboards. Project Controls Leadership Lead and grow a high-performing project controls team, including planning, scheduling, cost control, risk, and reporting functions. Oversee governance processes, ensuring robust controls are embedded throughout the programme lifecycle. Provide strategic insight, challenge, and recommendations to senior programme leadership. Governance & Stakeholder Alignment Work closely with HS2 enterprise teams to ensure seamless governance reporting and alignment to client requirements. Support executive-level decision making through high-quality performance insight and analysis. Drive continuous improvement of reporting frameworks, systems, and processes. Required Experience: Extensive experience in project controls leadership on complex, multi-disciplinary programmes (major infrastructure preferred). Strong background in performance measurement, integrating cost, schedule, and risk. Proven ability to lead cross-functional teams and influence at executive level. Experience working with or within large client organisations (HS2 experience highly desirable). Excellent analytical, communication, and stakeholder engagement skills. What's on Offer: Opportunity to lead performance management on one of the UK's largest and most high-profile transport programmes. Competitive Inside IR35 day rate. Central London location with hybrid working flexibility. High-impact leadership role within a major delivery alliance. If you are an experienced Project Controls Manager with a strong background in performance management and looking for an exciting new challenge, we would love to hear from you. Apply now to join our client's dynamic and impactful team.
Clear Engineering Recruitment
Building Performance Advisor
Clear Engineering Recruitment
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
Feb 04, 2026
Full time
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
HUNTER SELECTION
HR Advisor
HUNTER SELECTION Clevedon, Somerset
HR Advisor - Clevedon - North Somerset Salary - 45,000 - 50,000 Excellent development and growth opportunities, Employee Assistance Program, Health and wellbeing initiatives, Cycle to work scheme, Employee Recognition Scheme, Our client is a leading manufacturer that is dedicated to producing products that's quality is recognised as second to none. With a strong order book with growth into various export markets and a very close knit team they are looking for a HR Advisor to join their HR team. Role & Responsibilities : Partnering with Senior Leadership Team to develop effective HR strategies Provide advice and guidance on employee relations, performance management, talent development Drive employee engagement, retention and recognition programs Implement and maintain policies and procedures Lead and support projects supporting development of initiatives Knowledge, Skills & Experience: Experience in Manufacturing, Production or Logistics environments Exposure to a wide range of HR & legislative matters CIPD Level 3 or Level 5 Experience overseeing & assisting a HR team in a unionised environment Benefits Package: Salary - 45,000 - 50,000 Excellent development and growth opportunities, Employee Assistance Program, Health and wellbeing initiatives, Cycle to work scheme, Employee Recognition Scheme, Please contact Emma Hardman for more opportunities in Engineering or Manufacturing If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 04, 2026
Full time
HR Advisor - Clevedon - North Somerset Salary - 45,000 - 50,000 Excellent development and growth opportunities, Employee Assistance Program, Health and wellbeing initiatives, Cycle to work scheme, Employee Recognition Scheme, Our client is a leading manufacturer that is dedicated to producing products that's quality is recognised as second to none. With a strong order book with growth into various export markets and a very close knit team they are looking for a HR Advisor to join their HR team. Role & Responsibilities : Partnering with Senior Leadership Team to develop effective HR strategies Provide advice and guidance on employee relations, performance management, talent development Drive employee engagement, retention and recognition programs Implement and maintain policies and procedures Lead and support projects supporting development of initiatives Knowledge, Skills & Experience: Experience in Manufacturing, Production or Logistics environments Exposure to a wide range of HR & legislative matters CIPD Level 3 or Level 5 Experience overseeing & assisting a HR team in a unionised environment Benefits Package: Salary - 45,000 - 50,000 Excellent development and growth opportunities, Employee Assistance Program, Health and wellbeing initiatives, Cycle to work scheme, Employee Recognition Scheme, Please contact Emma Hardman for more opportunities in Engineering or Manufacturing If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Clear Engineering Recruitment
Building Performance Advisor
Clear Engineering Recruitment
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
Feb 04, 2026
Full time
Junior Building Performance Advisor Are you a recent graduate or early-career professional with an interest in buildings, sustainability, or technology? Do you enjoy problem-solving and want to see how data can be used to make real-world improvements? This is an exciting opportunity to join a fast-growing smart building and building performance team, where you'll learn how modern buildings are monitored, analysed, and optimised using live data. You don't need years of experience, just a solid foundation, curiosity, and a willingness to learn. London - Remote Working 35,000 - 45,000 Yearly Bonus Remote Working Travel Expenses Paid Pension Scheme Rapid Growth Opportunities Responsibilities Learning how buildings perform Attending site visits to understand mechanical, electrical and control systems Helping document how building services are set up and operated Building a practical understanding of how buildings are maintained day to day Using data to spot problems Working with live building data to help identify faults and inefficiencies Supporting investigations into energy waste, comfort issues, and system reliability Learning how control strategies and operating hours affect performance Supporting smart, data-led maintenance Helping develop and improve automated fault-detection rules within a digital platform Monitoring system outputs and supporting continuous improvement Seeing how data insights turn into real maintenance actions Working with clients Joining client meetings and site visits with senior team members Helping prepare clear, easy-to-understand performance insights Building confidence explaining technical ideas in a practical way Desired Experience A basic understanding of building services, engineering systems, or maintenance An analytical mindset and interest in how systems behave Confidence using digital tools, data, or software Good communication skills and a willingness to learn Happy to attend site visits and work in real building environments INDUK
ADVANCE TRS
Project Manager
ADVANCE TRS Rochester, Kent
Project Manager - Burham (Hybrid Working) Are you a driven Project Manager ready to take on complex, multi-disciplinary projects that make a real difference? Our client are strengthening our Delivery team with a talented individual to lead the design, construction, commissioning, and delivery of major water and wastewater projects. As a Project Manager, you'll report to a Senior Project or Operations Manager and take ownership of ensuring projects are delivered safely, efficiently, on time, and to specification-while maintaining excellent client relationships and team motivation. What You'll Do Lead projects from conception to completion, driving safety, quality, and performance excellence. Manage multi-disciplinary teams, suppliers, and subcontractors to deliver against time, cost, and quality targets. Build and maintain strong client and stakeholder relationships. Oversee budgets, contracts (NEC/IChemE), and project governance. Champion continuous improvement and digital delivery in everything you do. What We're Looking For Degree or equivalent in Construction, Engineering, or a related discipline. Proven experience managing complex design and construction projects-ideally in the water industry. Strong leadership, communication, and stakeholder management skills. Project Management Qualification (PMQ) or equivalent. Working knowledge of CDM, Health & Safety, and contract management. Desirable: Chartered status, NEC Project Manager Accreditation, and water/wastewater project experience. What's on offer: Competitive salary & car allowance Hybrid working 25 days holiday + bank holidays (plus up to 5 extras to buy) Pension, life assurance & private medical Employee benefits including cycle-to-work, discounts hub, and wellbeing support To find out more, please contact Molly Brown at Advance TRS. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feb 04, 2026
Full time
Project Manager - Burham (Hybrid Working) Are you a driven Project Manager ready to take on complex, multi-disciplinary projects that make a real difference? Our client are strengthening our Delivery team with a talented individual to lead the design, construction, commissioning, and delivery of major water and wastewater projects. As a Project Manager, you'll report to a Senior Project or Operations Manager and take ownership of ensuring projects are delivered safely, efficiently, on time, and to specification-while maintaining excellent client relationships and team motivation. What You'll Do Lead projects from conception to completion, driving safety, quality, and performance excellence. Manage multi-disciplinary teams, suppliers, and subcontractors to deliver against time, cost, and quality targets. Build and maintain strong client and stakeholder relationships. Oversee budgets, contracts (NEC/IChemE), and project governance. Champion continuous improvement and digital delivery in everything you do. What We're Looking For Degree or equivalent in Construction, Engineering, or a related discipline. Proven experience managing complex design and construction projects-ideally in the water industry. Strong leadership, communication, and stakeholder management skills. Project Management Qualification (PMQ) or equivalent. Working knowledge of CDM, Health & Safety, and contract management. Desirable: Chartered status, NEC Project Manager Accreditation, and water/wastewater project experience. What's on offer: Competitive salary & car allowance Hybrid working 25 days holiday + bank holidays (plus up to 5 extras to buy) Pension, life assurance & private medical Employee benefits including cycle-to-work, discounts hub, and wellbeing support To find out more, please contact Molly Brown at Advance TRS. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
MBDA UK
Manufacturing Test Engineer
MBDA UK
Join MBDA UK Ltd as a Senior Test Engineer and become an integral part of our Manufacturing team. This role presents an outstanding chance to contribute to the testing of our products. By joining us, you will have the opportunity to play a crucial role in upholding the highest standards of quality and reliability for our products. Salary: Circa £45,000 dependent on experience Dynamic (hybrid) working: 4-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities The opportunity: This opportunity is for a Test Engineer to join the Manufacturing team supporting test and diagnostics of electrical/electronic sub-systems and circuit cards during all phases of the product lifecycle. You will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. What we're looking for from you: Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Feb 04, 2026
Full time
Join MBDA UK Ltd as a Senior Test Engineer and become an integral part of our Manufacturing team. This role presents an outstanding chance to contribute to the testing of our products. By joining us, you will have the opportunity to play a crucial role in upholding the highest standards of quality and reliability for our products. Salary: Circa £45,000 dependent on experience Dynamic (hybrid) working: 4-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities The opportunity: This opportunity is for a Test Engineer to join the Manufacturing team supporting test and diagnostics of electrical/electronic sub-systems and circuit cards during all phases of the product lifecycle. You will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. What we're looking for from you: Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Associate Director - (SSG) Strategy and Execution - EY Parthenon
Ernst & Young Advisory Services Sdn Bhd
Associate Director - (SSG) Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director - (SSG) Strategy and Execution - EY Parthenon Our SSG (Software Strategy Group) sits within the Strategy and Execution team, which is EY's leading market team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. SSG has competencies in Product and Technology, Enterprise Technology and Cybersecurity: Product and Technology provides investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise companies leveraging their own proprietary software for commercial advantage Enterprise Technology assesses major technology risks and opportunities related to a transaction across key areas of enterprise technology holistically including enterprise and business systems, infrastructure, data and reporting, tech operating model, tech spend Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the brand, operations, assets and applicable regulations. The team has completed thousands of diligence engagements and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with consultants who work across a range of sectors that include Private Equity, Digital, Software and tech-enabled services. The opportunity sits in the Product and Technology competency of the SSG team As an Associate Director in our team, you'll advise clients across software and tech-enabled services sectors, supporting in developing and executing strategies for transactions, use your knowledge and enthusiasm to apply your technical skills across the M&A transaction lifecycle; ranging from diligence to technology strategy assignments including pre-deal diligence, portfolio review and post deal value creation engagements. Your key responsibilities Our Associate Directors manage teams that engage with clients on a variety of topics, ranging from diligence to strategy assignments: Product and Technology diligence: We provide market-leading product and technology diligence of companies in the Software Economy, an "inside-out" assessment of product capabilities, product road map, software architecture, technical debt, R&D organisation, and software development processes, enabling investors to understand a software company's capabilities and ability to execute against its corporate strategy, while also identifying risks and opportunities. Integrated diligence: When EY-Parthenon teams combine product and technology diligence with guiding commercial due diligence "outside-in" capabilities, we provide clients with a cohesive view of their target investment from both a market and an operational perspective, providing insights that each diligence workstream may not uncover separately. We are a leader and innovator in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionable recommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary research, and benchmarking. Technology strategy and roadmap: By studying clients' technology roadmaps and potential alternatives, as well as assessing cost, risk, and alignment with strategic objectives, we help companies identify and build a suitable technology strategy and architecture road map - sometimes building on internal efforts and sometimes on brand-new ideas. This type of engagement typically revolves around a potential re-platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary research on the competitive landscape and market greenspace. It may also entail post-merger consolidation or rationalisation of a product portfolio. Like other engagements, it leverages the combination of capabilities in understanding and assessing marketplaces and deep technical knowledge. Skills and attributes for success Contributing to pre deal, post deal, value creation engagements with clients across all sectors including private equity across the UK and EU. Associate Directors manage an engagement's successful execution and lead junior team members. On any given day, an Associate Director might take the lead role on more challenging analysis, coach/ mentor junior team members, conduct industry research, interview industry experts, conduct qualitative and quantitative investigation, or participate in discussions with our clients Lead discussions to develop hypotheses, insights, and key findings critical to the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing business plans and pro-forma financial models to help identify key assumptions and drivers Contribute to people initiatives; mentoring, coaching, recruiting, retaining and training staff. Desirable knowledge and experience A bachelor's degree (or equivalent) with outstanding academic performance. (Computer science or similar field would be a plus) Prior experience as team lead or senior engineer within a software company, or the software function of a more traditional company, especially in fields such as product management, software engineering, data science or DevOps Track record of applying structured methodologies and industry standards for Product Management, UI/UX design principles, Software Architecture, Software Development Life Cycle methods and the ability to provide insights based on experience Prior experience in a transactions context, ideally performing technology due diligence and/or strategic value creation assignments Detail-oriented and good at sifting through datasets quickly to identify patterns and develop insights Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities, along with recommendations to achieve investment thesis goals and/or mitigate risk Flexibility with working locations, as we occasionally perform work onsite in the UK, EU and globally You will be a charismatic and effective leader of diverse teams You will be a strong and articulate communicator You'll be a trusted business consultant to our clients and use your deep knowledge of technology trends to work closely to their needs Your proven project management and stakeholder management experience will be key to the role If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance . click apply for full job details
Feb 04, 2026
Full time
Associate Director - (SSG) Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Associate Director - (SSG) Strategy and Execution - EY Parthenon Our SSG (Software Strategy Group) sits within the Strategy and Execution team, which is EY's leading market team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. SSG has competencies in Product and Technology, Enterprise Technology and Cybersecurity: Product and Technology provides investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise companies leveraging their own proprietary software for commercial advantage Enterprise Technology assesses major technology risks and opportunities related to a transaction across key areas of enterprise technology holistically including enterprise and business systems, infrastructure, data and reporting, tech operating model, tech spend Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the brand, operations, assets and applicable regulations. The team has completed thousands of diligence engagements and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with consultants who work across a range of sectors that include Private Equity, Digital, Software and tech-enabled services. The opportunity sits in the Product and Technology competency of the SSG team As an Associate Director in our team, you'll advise clients across software and tech-enabled services sectors, supporting in developing and executing strategies for transactions, use your knowledge and enthusiasm to apply your technical skills across the M&A transaction lifecycle; ranging from diligence to technology strategy assignments including pre-deal diligence, portfolio review and post deal value creation engagements. Your key responsibilities Our Associate Directors manage teams that engage with clients on a variety of topics, ranging from diligence to strategy assignments: Product and Technology diligence: We provide market-leading product and technology diligence of companies in the Software Economy, an "inside-out" assessment of product capabilities, product road map, software architecture, technical debt, R&D organisation, and software development processes, enabling investors to understand a software company's capabilities and ability to execute against its corporate strategy, while also identifying risks and opportunities. Integrated diligence: When EY-Parthenon teams combine product and technology diligence with guiding commercial due diligence "outside-in" capabilities, we provide clients with a cohesive view of their target investment from both a market and an operational perspective, providing insights that each diligence workstream may not uncover separately. We are a leader and innovator in this integrated offering and bring extensive capabilities to the marketplace. Software development optimisation: We assess a company's software development organisation for capacity, talent, and process, and provide actionable recommendations to improve productivity, timeliness, predictability, quality, and overall alignment with the corporate strategy. This assessment is conducted through site visits, interviews, reviewing data, hands-on evaluation, primary research, and benchmarking. Technology strategy and roadmap: By studying clients' technology roadmaps and potential alternatives, as well as assessing cost, risk, and alignment with strategic objectives, we help companies identify and build a suitable technology strategy and architecture road map - sometimes building on internal efforts and sometimes on brand-new ideas. This type of engagement typically revolves around a potential re-platforming initiative or a major transformational effort, such as a substantial acquisition or a SaaS transformation. Product strategy and roadmap: We examine a company's product roadmap and provide recommendations for improvement in product strategy and road map based on market and research, team capabilities, development cost and risk, and technology underpinnings. This type of engagement typically includes primary research on the competitive landscape and market greenspace. It may also entail post-merger consolidation or rationalisation of a product portfolio. Like other engagements, it leverages the combination of capabilities in understanding and assessing marketplaces and deep technical knowledge. Skills and attributes for success Contributing to pre deal, post deal, value creation engagements with clients across all sectors including private equity across the UK and EU. Associate Directors manage an engagement's successful execution and lead junior team members. On any given day, an Associate Director might take the lead role on more challenging analysis, coach/ mentor junior team members, conduct industry research, interview industry experts, conduct qualitative and quantitative investigation, or participate in discussions with our clients Lead discussions to develop hypotheses, insights, and key findings critical to the engagement Executing qualitative and quantitative reviews (e.g., R&D Spend analysis, feature functionality benchmarking, competitor studies, organisational capabilities, technology capabilities) to support the formulation and validation of strategic recommendations Conducting in-depth interviews with key organisational stakeholders, industry experts and customers Performing secondary research using a variety of sources (e.g., analyst reports, market research reports, news articles) Analysing business plans and pro-forma financial models to help identify key assumptions and drivers Contribute to people initiatives; mentoring, coaching, recruiting, retaining and training staff. Desirable knowledge and experience A bachelor's degree (or equivalent) with outstanding academic performance. (Computer science or similar field would be a plus) Prior experience as team lead or senior engineer within a software company, or the software function of a more traditional company, especially in fields such as product management, software engineering, data science or DevOps Track record of applying structured methodologies and industry standards for Product Management, UI/UX design principles, Software Architecture, Software Development Life Cycle methods and the ability to provide insights based on experience Prior experience in a transactions context, ideally performing technology due diligence and/or strategic value creation assignments Detail-oriented and good at sifting through datasets quickly to identify patterns and develop insights Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities, along with recommendations to achieve investment thesis goals and/or mitigate risk Flexibility with working locations, as we occasionally perform work onsite in the UK, EU and globally You will be a charismatic and effective leader of diverse teams You will be a strong and articulate communicator You'll be a trusted business consultant to our clients and use your deep knowledge of technology trends to work closely to their needs Your proven project management and stakeholder management experience will be key to the role If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco-systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale, EY-Parthenon teams focus on Strategy Realized - helping CEOs design and deliver strategies to better manage challenges while maximizing opportunities as they look to transform their businesses. From idea to implementation, EY-Parthenon teams help organizations to build a better working world by fostering long-term value. EY-Parthenon is a brand under which a number of EY member firms across the globe provide strategy consulting services. For more information, please visit What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance . click apply for full job details
Equals One
Lead Support & Service Technician
Equals One Northampton, Northamptonshire
Lead Support & Service Technician Location: Northampton Permanent, Full-time Salary Dependent on Experience Our client is a specialist in Mobile Computing, Data Capture and Warehouse Management. Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management. Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management. Brief Role Outline The Senior Service Delivery & Customer Support Lead is a senior, hands-on role responsible for overseeing day-to-day service delivery, maintaining service standards, and acting as an escalation point for complex customer and technical issues. This role provides operational leadership and technical oversight within the support function, working closely with management and project teams, while remaining actively involved in service delivery and continuous improvement. Key Responsibilities Service Delivery & Operational Oversight Oversight of daily service desk and support activities Managing and maintaining the internal call management and logging system Triage, prioritisation, and escalation of support requests Ensuring support services are delivered in line with agreed SLAs and procedures Identifying and resolving recurring issues and service bottlenecks Maintaining standards across the Northampton office environment Senior Support & Escalation Acting as the senior escalation point for complex support and customer issues Providing timely, high-quality solutions to technical and service-related problems Detecting, tracking, and documenting software defects and inconsistencies Producing and maintaining support documentation and knowledge-base materials Applying quality engineering principles across the Agile product lifecycle Leadership (Non-Managerial) Providing day-to-day guidance and support to junior team members Supporting apprentices through structured mentoring and on-the-job training Promoting consistent working practices, professionalism, and service standards Flagging risks, capacity issues, and service concerns to senior management (This role does not carry formal line-management responsibility.) Projects & Continuous Improvement Contributing to project delivery by reviewing specifications and requirements Supporting system, integration, and regression testing where required Assisting with the development of automation scripts and service improvements Identifying opportunities to improve service methods, workflows, and efficiency Working closely with project teams and other departments Stakeholder & Communication Attending weekly project meetings and relevant operational meetings Preparing input for service performance reporting and customer updates Supporting customer communications where technical input is required Building effective working relationships across teams and departments Skills & Experience Significant experience in a senior support or service delivery role Strong technical problem-solving and diagnostic skills Experience working with service desks, ticketing systems, and SLAs Ability to provide leadership without formal people management Strong communication and documentation skills Comfortable balancing hands-on work with senior-level oversight Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Feb 04, 2026
Full time
Lead Support & Service Technician Location: Northampton Permanent, Full-time Salary Dependent on Experience Our client is a specialist in Mobile Computing, Data Capture and Warehouse Management. Combining their customisable software with the highest quality hardware and using barcodes as a language, they are providing cost effective and work efficient packages for effective Warehouse Management. Established in 1982, they have continuously pushed the boundaries to develop a solution and expand their product range - whilst maintaining a leading edge in technology for data collection and management. Brief Role Outline The Senior Service Delivery & Customer Support Lead is a senior, hands-on role responsible for overseeing day-to-day service delivery, maintaining service standards, and acting as an escalation point for complex customer and technical issues. This role provides operational leadership and technical oversight within the support function, working closely with management and project teams, while remaining actively involved in service delivery and continuous improvement. Key Responsibilities Service Delivery & Operational Oversight Oversight of daily service desk and support activities Managing and maintaining the internal call management and logging system Triage, prioritisation, and escalation of support requests Ensuring support services are delivered in line with agreed SLAs and procedures Identifying and resolving recurring issues and service bottlenecks Maintaining standards across the Northampton office environment Senior Support & Escalation Acting as the senior escalation point for complex support and customer issues Providing timely, high-quality solutions to technical and service-related problems Detecting, tracking, and documenting software defects and inconsistencies Producing and maintaining support documentation and knowledge-base materials Applying quality engineering principles across the Agile product lifecycle Leadership (Non-Managerial) Providing day-to-day guidance and support to junior team members Supporting apprentices through structured mentoring and on-the-job training Promoting consistent working practices, professionalism, and service standards Flagging risks, capacity issues, and service concerns to senior management (This role does not carry formal line-management responsibility.) Projects & Continuous Improvement Contributing to project delivery by reviewing specifications and requirements Supporting system, integration, and regression testing where required Assisting with the development of automation scripts and service improvements Identifying opportunities to improve service methods, workflows, and efficiency Working closely with project teams and other departments Stakeholder & Communication Attending weekly project meetings and relevant operational meetings Preparing input for service performance reporting and customer updates Supporting customer communications where technical input is required Building effective working relationships across teams and departments Skills & Experience Significant experience in a senior support or service delivery role Strong technical problem-solving and diagnostic skills Experience working with service desks, ticketing systems, and SLAs Ability to provide leadership without formal people management Strong communication and documentation skills Comfortable balancing hands-on work with senior-level oversight Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

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