Principal Tendering Engineer - Electrical Grid Substations UK (Hybrid / Office-based / Site visits as required) Permanent - Full Time Salary Competitive (DOE) & Car Allowance / Car & Flexible Benefits Role Purpose: The Principal Tendering Engineer is responsible for leading the technical and commercial tendering activities for high-voltage (HV/EHV) electrical grid substation projects across the UK. This role ensures accurate, competitive, and compliant bids in line with client requirements, UK grid standards, and company objectives. Key Responsibilities: Tender & Bid Management Lead the end-to-end tendering process for electrical grid substation projects (typically 11kV-400kV). Review ITTs, contract conditions, specifications, drawings, and employer's requirements. Develop winning bid strategies in collaboration with commercial, planning, and senior management teams. Manage tender programmes to ensure submissions are completed on time and to a high standard. Technical & Engineering Lead the technical assessment of substation designs including: Primary plant (transformers, GIS/AIS, switchgear) Protection & control systems SCADA, telecoms, and auxiliary systems Civil and structural interfaces Ensure compliance with UK grid codes, standards, and client specifications (e.g. National Grid, DNOs, ENA, IEC, BS). Identify value engineering opportunities and technical innovations. Commercial & Costing Prepare or review detailed cost estimates, risk allowances, and schedules of rates. Work closely with commercial teams to assess contractual risks, clarifications, and exclusions. Support pricing strategies to ensure competitiveness while maintaining margin and risk control. Evaluate supplier and subcontractor quotations. Stakeholder & Client Interface Act as the technical focal point during tender clarification meetings with clients. Coordinate inputs from internal disciplines (engineering, construction, planning, procurement). Liaise with suppliers, subcontractors, and consultants during the bid stage. Risk & Compliance Identify technical, commercial, and programme risks and propose mitigation measures. Ensure bids comply with HSEQ, sustainability, and quality requirements. Support governance reviews and internal approvals prior to tender submission. Leadership & Mentoring Provide guidance and mentoring to junior tendering and engineering staff. Support continuous improvement of tendering processes, tools, and best practices. Qualifications & Experience: Essential Degree in Electrical Engineering or related discipline. Significant experience (typically 10+ years) in electrical substation projects. Proven experience leading tenders for HV/EHV grid substation works in the UK. Strong knowledge of UK utility clients, standards, and contracting models. Desirable Chartered Engineer (CEng) or working towards chartership. Experience with EPC, D&B, or framework contracts. Familiarity with NEC and other UK standard forms of contract. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 19, 2026
Full time
Principal Tendering Engineer - Electrical Grid Substations UK (Hybrid / Office-based / Site visits as required) Permanent - Full Time Salary Competitive (DOE) & Car Allowance / Car & Flexible Benefits Role Purpose: The Principal Tendering Engineer is responsible for leading the technical and commercial tendering activities for high-voltage (HV/EHV) electrical grid substation projects across the UK. This role ensures accurate, competitive, and compliant bids in line with client requirements, UK grid standards, and company objectives. Key Responsibilities: Tender & Bid Management Lead the end-to-end tendering process for electrical grid substation projects (typically 11kV-400kV). Review ITTs, contract conditions, specifications, drawings, and employer's requirements. Develop winning bid strategies in collaboration with commercial, planning, and senior management teams. Manage tender programmes to ensure submissions are completed on time and to a high standard. Technical & Engineering Lead the technical assessment of substation designs including: Primary plant (transformers, GIS/AIS, switchgear) Protection & control systems SCADA, telecoms, and auxiliary systems Civil and structural interfaces Ensure compliance with UK grid codes, standards, and client specifications (e.g. National Grid, DNOs, ENA, IEC, BS). Identify value engineering opportunities and technical innovations. Commercial & Costing Prepare or review detailed cost estimates, risk allowances, and schedules of rates. Work closely with commercial teams to assess contractual risks, clarifications, and exclusions. Support pricing strategies to ensure competitiveness while maintaining margin and risk control. Evaluate supplier and subcontractor quotations. Stakeholder & Client Interface Act as the technical focal point during tender clarification meetings with clients. Coordinate inputs from internal disciplines (engineering, construction, planning, procurement). Liaise with suppliers, subcontractors, and consultants during the bid stage. Risk & Compliance Identify technical, commercial, and programme risks and propose mitigation measures. Ensure bids comply with HSEQ, sustainability, and quality requirements. Support governance reviews and internal approvals prior to tender submission. Leadership & Mentoring Provide guidance and mentoring to junior tendering and engineering staff. Support continuous improvement of tendering processes, tools, and best practices. Qualifications & Experience: Essential Degree in Electrical Engineering or related discipline. Significant experience (typically 10+ years) in electrical substation projects. Proven experience leading tenders for HV/EHV grid substation works in the UK. Strong knowledge of UK utility clients, standards, and contracting models. Desirable Chartered Engineer (CEng) or working towards chartership. Experience with EPC, D&B, or framework contracts. Familiarity with NEC and other UK standard forms of contract. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: Senior Commissioning Engineer/Commissioning Engineer Electrical (Weapons) Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Supervising, where applicable, and safely performing commissioning activities to deliver the Strategic Weapon System on the UKs next generation of Ballistic Nuclear Submarine platforms Demonstrating exemplary HS&E behaviours Oversee and advise on the installation of Strategic Weapon System equipment Produce and/or review specific test documentation Testing and commissioning, operating and conducting preventative and corrective maintenance on strategic weapon system equipment Recording test results and keeping detailed records and logs of equipment performance Represent the Company as required by contractual requirements at training events and technical discussions throughout the UK and at Prime Contractor facilities across the USA With appropriate notice and remuneration, be available for shift work and willing to spend time at sea on a submarine during Contractors Sea Trials Your skills and experiences: HNC or equivalent in an Electrical discipline, or comparable experience in an Electrical engineering role (For Senior Position This is not essential for the Commissioning Engineer position) Previous test and commissioning experience with electrical and/or electronic systems or alternatively experience of the setting to work of electrical and/or electronic systems (Essential For Senior Position This is desirable for the Commissioning Engineer position) Familiarity with installation and testing of Fibre Optic interfaces would be advantageous Awareness of/experience with authorised documentation or test standards Planning or working towards professional registration further personal development options available when eligibility criteria met Previous experience in electrical installations Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts you may also be eligible for an annual incentive. The Strategic Weapons Test & Commissioning Team: You will be commissioning emergent and future technologies on one of the countrys most technically complex projects. The Strategic Weapons Test Organisation is one of five test sections tasked with delivering each submarine to the Ministry of Defence having been proven to operate at or beyond the designed specification. There will also be opportunities to influence design, build and commissioning activities, across submarine programmes. You will work with a diverse range of stakeholders including Build, Engineering, Quality and Supply Chain with many opportunities for personal development whilst being supported by the team and the business. Our close collaboration with both our US partner shipyard and the equipment manufacturers means there are numerous opportunities for travel. Why BAE Systems? This is a place where youll be able to make a real difference. Youll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where youll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. JBRP1_UKTJ
Feb 19, 2026
Full time
Job Title: Senior Commissioning Engineer/Commissioning Engineer Electrical (Weapons) Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Supervising, where applicable, and safely performing commissioning activities to deliver the Strategic Weapon System on the UKs next generation of Ballistic Nuclear Submarine platforms Demonstrating exemplary HS&E behaviours Oversee and advise on the installation of Strategic Weapon System equipment Produce and/or review specific test documentation Testing and commissioning, operating and conducting preventative and corrective maintenance on strategic weapon system equipment Recording test results and keeping detailed records and logs of equipment performance Represent the Company as required by contractual requirements at training events and technical discussions throughout the UK and at Prime Contractor facilities across the USA With appropriate notice and remuneration, be available for shift work and willing to spend time at sea on a submarine during Contractors Sea Trials Your skills and experiences: HNC or equivalent in an Electrical discipline, or comparable experience in an Electrical engineering role (For Senior Position This is not essential for the Commissioning Engineer position) Previous test and commissioning experience with electrical and/or electronic systems or alternatively experience of the setting to work of electrical and/or electronic systems (Essential For Senior Position This is desirable for the Commissioning Engineer position) Familiarity with installation and testing of Fibre Optic interfaces would be advantageous Awareness of/experience with authorised documentation or test standards Planning or working towards professional registration further personal development options available when eligibility criteria met Previous experience in electrical installations Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts you may also be eligible for an annual incentive. The Strategic Weapons Test & Commissioning Team: You will be commissioning emergent and future technologies on one of the countrys most technically complex projects. The Strategic Weapons Test Organisation is one of five test sections tasked with delivering each submarine to the Ministry of Defence having been proven to operate at or beyond the designed specification. There will also be opportunities to influence design, build and commissioning activities, across submarine programmes. You will work with a diverse range of stakeholders including Build, Engineering, Quality and Supply Chain with many opportunities for personal development whilst being supported by the team and the business. Our close collaboration with both our US partner shipyard and the equipment manufacturers means there are numerous opportunities for travel. Why BAE Systems? This is a place where youll be able to make a real difference. Youll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where youll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. JBRP1_UKTJ
Principal Tendering Engineer - Electrical Grid Substations UK (Hybrid / Office-based / Site visits as required) Permanent - Full Time Salary Competitive (DOE) & Car Allowance / Car & Flexible Benefits Role Purpose: The Principal Tendering Engineer is responsible for leading the technical and commercial tendering activities for high-voltage (HV/EHV) electrical grid substation projects across the UK. This role ensures accurate, competitive, and compliant bids in line with client requirements, UK grid standards, and company objectives. Key Responsibilities: Tender & Bid Management Lead the end-to-end tendering process for electrical grid substation projects (typically 11kV-400kV). Review ITTs, contract conditions, specifications, drawings, and employer's requirements. Develop winning bid strategies in collaboration with commercial, planning, and senior management teams. Manage tender programmes to ensure submissions are completed on time and to a high standard. Technical & Engineering Lead the technical assessment of substation designs including: Primary plant (transformers, GIS/AIS, switchgear) Protection & control systems SCADA, telecoms, and auxiliary systems Civil and structural interfaces Ensure compliance with UK grid codes, standards, and client specifications (e.g. National Grid, DNOs, ENA, IEC, BS). Identify value engineering opportunities and technical innovations. Commercial & Costing Prepare or review detailed cost estimates, risk allowances, and schedules of rates. Work closely with commercial teams to assess contractual risks, clarifications, and exclusions. Support pricing strategies to ensure competitiveness while maintaining margin and risk control. Evaluate supplier and subcontractor quotations. Stakeholder & Client Interface Act as the technical focal point during tender clarification meetings with clients. Coordinate inputs from internal disciplines (engineering, construction, planning, procurement). Liaise with suppliers, subcontractors, and consultants during the bid stage. Risk & Compliance Identify technical, commercial, and programme risks and propose mitigation measures. Ensure bids comply with HSEQ, sustainability, and quality requirements. Support governance reviews and internal approvals prior to tender submission. Leadership & Mentoring Provide guidance and mentoring to junior tendering and engineering staff. Support continuous improvement of tendering processes, tools, and best practices. Qualifications & Experience: Essential Degree in Electrical Engineering or related discipline. Significant experience (typically 10+ years) in electrical substation projects. Proven experience leading tenders for HV/EHV grid substation works in the UK. Strong knowledge of UK utility clients, standards, and contracting models. Desirable Chartered Engineer (CEng) or working towards chartership. Experience with EPC, D&B, or framework contracts. Familiarity with NEC and other UK standard forms of contract. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 19, 2026
Full time
Principal Tendering Engineer - Electrical Grid Substations UK (Hybrid / Office-based / Site visits as required) Permanent - Full Time Salary Competitive (DOE) & Car Allowance / Car & Flexible Benefits Role Purpose: The Principal Tendering Engineer is responsible for leading the technical and commercial tendering activities for high-voltage (HV/EHV) electrical grid substation projects across the UK. This role ensures accurate, competitive, and compliant bids in line with client requirements, UK grid standards, and company objectives. Key Responsibilities: Tender & Bid Management Lead the end-to-end tendering process for electrical grid substation projects (typically 11kV-400kV). Review ITTs, contract conditions, specifications, drawings, and employer's requirements. Develop winning bid strategies in collaboration with commercial, planning, and senior management teams. Manage tender programmes to ensure submissions are completed on time and to a high standard. Technical & Engineering Lead the technical assessment of substation designs including: Primary plant (transformers, GIS/AIS, switchgear) Protection & control systems SCADA, telecoms, and auxiliary systems Civil and structural interfaces Ensure compliance with UK grid codes, standards, and client specifications (e.g. National Grid, DNOs, ENA, IEC, BS). Identify value engineering opportunities and technical innovations. Commercial & Costing Prepare or review detailed cost estimates, risk allowances, and schedules of rates. Work closely with commercial teams to assess contractual risks, clarifications, and exclusions. Support pricing strategies to ensure competitiveness while maintaining margin and risk control. Evaluate supplier and subcontractor quotations. Stakeholder & Client Interface Act as the technical focal point during tender clarification meetings with clients. Coordinate inputs from internal disciplines (engineering, construction, planning, procurement). Liaise with suppliers, subcontractors, and consultants during the bid stage. Risk & Compliance Identify technical, commercial, and programme risks and propose mitigation measures. Ensure bids comply with HSEQ, sustainability, and quality requirements. Support governance reviews and internal approvals prior to tender submission. Leadership & Mentoring Provide guidance and mentoring to junior tendering and engineering staff. Support continuous improvement of tendering processes, tools, and best practices. Qualifications & Experience: Essential Degree in Electrical Engineering or related discipline. Significant experience (typically 10+ years) in electrical substation projects. Proven experience leading tenders for HV/EHV grid substation works in the UK. Strong knowledge of UK utility clients, standards, and contracting models. Desirable Chartered Engineer (CEng) or working towards chartership. Experience with EPC, D&B, or framework contracts. Familiarity with NEC and other UK standard forms of contract. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: Our Mid-Market Audit team partners with ambitious organisations ranging from family-owned companies to private equity-backed groups and scaling international businesses. Spanning sectors such as food manufacturing, healthcare, engineering, and fintech, we deliver tailored, value-added audits that help privately owned businesses grow with confidence. What You'll Do: Lead Audits - Take ownership of audits for Mid-Market, SMEs and privately owned businesses, delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing Mid-Market, SMEs and privately owned businesses. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of UK GAAP (FRS 102), IFRS, and the Companies Act. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Bristol Office - Located in BT - Assembly, 8th Floor, Assembly C, Cheese Lane, Bristol, BS2 0JJ. A short walk from Temple Meads station and the buzzing Harbourside area. A modern workspace in one of the UK's most creative and innovative cities. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Feb 19, 2026
Full time
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: Our Mid-Market Audit team partners with ambitious organisations ranging from family-owned companies to private equity-backed groups and scaling international businesses. Spanning sectors such as food manufacturing, healthcare, engineering, and fintech, we deliver tailored, value-added audits that help privately owned businesses grow with confidence. What You'll Do: Lead Audits - Take ownership of audits for Mid-Market, SMEs and privately owned businesses, delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing Mid-Market, SMEs and privately owned businesses. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of UK GAAP (FRS 102), IFRS, and the Companies Act. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Bristol Office - Located in BT - Assembly, 8th Floor, Assembly C, Cheese Lane, Bristol, BS2 0JJ. A short walk from Temple Meads station and the buzzing Harbourside area. A modern workspace in one of the UK's most creative and innovative cities. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Operations Manager Job Type: Permanent Start date: ASAP Location: Site based near Crewe Hours of work: 37 hours per week + being part of the emergency response on call rota Role information: This role manages all Operations at a Gas storage facility, ensuring safety, compliance and high performance at all times on this high level COMAH site. The Operations Manager leads and has oversight for a team of 9 FTE Operationally focused individuals; these roles include a Day Engineer and a team of Shift Engineers. The Operations Manager is responsible for ensuring there is a continuous 24 hour operations presence on site. As part of the senior lead team of the facility they will work alongside the Engineering/Projects Manager and the Maintenance Manager to ensure routine work and site projects are carried out in a safe, timely and collaborative manner. Duties will include: Preparation and issue of all necessary Operational daily, weekly, monthly and annual reports to, stakeholders and management team to actively demonstrate the operational efficiency, reliability, capability and safety of the Gas storage facility. Responsible for the daily operation of the Gas storage asset. Lead the development and monitoring of performance targets/key performance indicators and process safety performance indicators on behalf of the business. To lead the formulation, development and subsequent monitor of site operating plans so that objectives, success factors and resources can be identified. Manage the training and competency of Operations staff in all aspects of their roles. Development of Safety, environmental and Operational Policies and Procedures, focusing on best practice in the global industry and embedding continuous improvement. Responsible for Health and Safety Management ensuring implementation of a Safe System of work. Responsible for operational performance of the Gas Storage facility meeting safety, environmental, availability, reliability and efficiency requirement. Strategic and Business planning for the Operations team with alignment to Maintenance, Engineering, Estates, Business and Commercial and Compliance. Performance Monitoring & Management of all operational activities. On call for out of hours operational support (On Rota) Develop and maintain comprehensive emergency response plans to address potential major accidents or incidents. Experience/skillsets required: Must come from a high level/technical Industrial, Gas, Process, Oil or Chemical based background Hold an in-depth knowledge of health and safety operations and risk management. Previous managerial experience within an operational site environment. Ability to be adaptable and flexible when required. Excellent communication, leadership, relationship building and problem-solving skills. Good understanding of the principles of process safety and functional safety. Excellent knowledge and understanding of relevant health and safety legislation associated with operation of a major hazard site. Development and maintenance of SHE management systems - desirable. Experience of Emergency Response arrangements and delivery - desirable. Appropriate relevant engineering or technical qualification at degree level. Member of appropriate engineering institution with Chartered status - desirable Full UK driving licence. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Feb 19, 2026
Full time
Operations Manager Job Type: Permanent Start date: ASAP Location: Site based near Crewe Hours of work: 37 hours per week + being part of the emergency response on call rota Role information: This role manages all Operations at a Gas storage facility, ensuring safety, compliance and high performance at all times on this high level COMAH site. The Operations Manager leads and has oversight for a team of 9 FTE Operationally focused individuals; these roles include a Day Engineer and a team of Shift Engineers. The Operations Manager is responsible for ensuring there is a continuous 24 hour operations presence on site. As part of the senior lead team of the facility they will work alongside the Engineering/Projects Manager and the Maintenance Manager to ensure routine work and site projects are carried out in a safe, timely and collaborative manner. Duties will include: Preparation and issue of all necessary Operational daily, weekly, monthly and annual reports to, stakeholders and management team to actively demonstrate the operational efficiency, reliability, capability and safety of the Gas storage facility. Responsible for the daily operation of the Gas storage asset. Lead the development and monitoring of performance targets/key performance indicators and process safety performance indicators on behalf of the business. To lead the formulation, development and subsequent monitor of site operating plans so that objectives, success factors and resources can be identified. Manage the training and competency of Operations staff in all aspects of their roles. Development of Safety, environmental and Operational Policies and Procedures, focusing on best practice in the global industry and embedding continuous improvement. Responsible for Health and Safety Management ensuring implementation of a Safe System of work. Responsible for operational performance of the Gas Storage facility meeting safety, environmental, availability, reliability and efficiency requirement. Strategic and Business planning for the Operations team with alignment to Maintenance, Engineering, Estates, Business and Commercial and Compliance. Performance Monitoring & Management of all operational activities. On call for out of hours operational support (On Rota) Develop and maintain comprehensive emergency response plans to address potential major accidents or incidents. Experience/skillsets required: Must come from a high level/technical Industrial, Gas, Process, Oil or Chemical based background Hold an in-depth knowledge of health and safety operations and risk management. Previous managerial experience within an operational site environment. Ability to be adaptable and flexible when required. Excellent communication, leadership, relationship building and problem-solving skills. Good understanding of the principles of process safety and functional safety. Excellent knowledge and understanding of relevant health and safety legislation associated with operation of a major hazard site. Development and maintenance of SHE management systems - desirable. Experience of Emergency Response arrangements and delivery - desirable. Appropriate relevant engineering or technical qualification at degree level. Member of appropriate engineering institution with Chartered status - desirable Full UK driving licence. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Education Recruitment Team Lead Location: Oval, London - onsite Type: Full-time Salary: £50-65K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in London. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers Increase efficiency of days booked and build strategic relationships with stakeholders Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in London YoY Active school growth of schools in London YoY School retention- Growth of schools in new markets Effective marketing and new business campaigns with how we attract schools & staff Resourcing efficiency and prioritisation; candidates vetted and placed Platform adoption % of Zen Educate features Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1-1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role-focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Feb 19, 2026
Full time
Education Recruitment Team Lead Location: Oval, London - onsite Type: Full-time Salary: £50-65K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in London. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers Increase efficiency of days booked and build strategic relationships with stakeholders Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in London YoY Active school growth of schools in London YoY School retention- Growth of schools in new markets Effective marketing and new business campaigns with how we attract schools & staff Resourcing efficiency and prioritisation; candidates vetted and placed Platform adoption % of Zen Educate features Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1-1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role-focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Job Title: Senior Commissioning Engineer/Commissioning Engineer Electrical (Weapons) Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Supervising, where applicable, and safely performing commissioning activities to deliver the Strategic Wea click apply for full job details
Feb 19, 2026
Full time
Job Title: Senior Commissioning Engineer/Commissioning Engineer Electrical (Weapons) Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Competitive What youll be doing: Supervising, where applicable, and safely performing commissioning activities to deliver the Strategic Wea click apply for full job details
Senior Software Engineer (C++ / Windows Desktop) Warrington Full-Time 48,000- 52,000 + Bonus About The Company We're partnered with an organisation who design and manufacture high-performance systems used in cutting-edge scientific and industrial research. They are a medium-sized organisation with a collaborative, close-knit culture. The software team is small (currently four engineers), highly skilled and plays a central role in delivering mission-critical systems that scientists rely on every day. The Opportunity We are seeking a Senior Software Engineer with strong expertise in C++ Windows desktop development to take a leading role in their flagship scientific application. This is not a maintenance-only role. You will: Lead development of a Windows desktop application written in C++ Control and interface with highly specialised scientific instrumentation Develop features that enable scientists to configure experiments, acquire data and perform analysis Optimise performance, improve security, and resolve complex technical issues Help ensure compliance as we expand into new global markets You'll be stepping into a key position within the team. With upcoming succession planning over the next 12 months, this role offers the opportunity to take increasing technical ownership and leadership responsibility. What You'll Be Doing Design, develop and maintain Windows desktop applications in C++ Enhance GUI functionality and user experience (RAD Studio preferred; Visual Studio also considered) Collaborate closely with scientists and engineers to implement data acquisition and analysis features Troubleshoot software issues, including critical release fixes where sound technical judgement is essential Contribute to compliance, performance optimisation and security improvements Provide occasional technical support input where required Produce clear documentation to support long-term maintainability This is effectively a full-stack desktop role - spanning UI design, application logic and system-level integration. About the Team 4-person software team Embedded developers supporting hardware integration A collaborative engineering environment within a manufacturing setting Strong knowledge-sharing culture Opportunity to learn from senior team members ahead of planned retirement transitions You'll be someone the team can trust, particularly when making technical decisions during high-pressure release situations. Essential Skills & Experience Minimum 5 years' experience developing Windows desktop applications in C++ Strong experience in desktop GUI development Experience with RAD Studio (desirable) or Visual Studio Strong analytical and problem-solving skills Experience leading or taking ownership of software projects Excellent communication skills across technical and non-technical stakeholders Desirable Experience Scientific, research, or manufacturing environments Developing GUI applications for scientific users Data acquisition or statistical data analysis APIs and inter-process communication Exposure to vacuum systems or laboratory equipment Understanding of compliance requirements for regulated markets BSc (or higher) in Computer Science or related discipline Working Arrangements Full-time, permanent 36.5 hours per week Monday to Friday Early finish on Fridays Initially on-site (5 days per week) Potential for ad hoc flexibility after probation (by discussion) Salary & Benefits 48,000- 52,000 per annum (dependent on experience) Annual company performance bonus Christmas bonus Annual July salary review (consistently awarded over the past 10 years) 23 days annual leave + bank holidays (increasing up to 29 days + bank holidays) Private healthcare after two years' service Group Personal Pension Scheme Free on-site parking Professional development opportunities Interview Process Initial Zoom interview with Hiring Manager On-site technical interview with senior team members and Director Final commercial discussion Who This Role Suits This position is ideal for an experienced C++ desktop engineer who: Enjoys building robust, high-performance software Is confident taking technical ownership and leading projects Wants to work on meaningful scientific applications Values stability, long-term progression and technical depth over short-term churn If you're ready to play a key role in shaping mission-critical scientific software, we'd love to hear from you.
Feb 19, 2026
Full time
Senior Software Engineer (C++ / Windows Desktop) Warrington Full-Time 48,000- 52,000 + Bonus About The Company We're partnered with an organisation who design and manufacture high-performance systems used in cutting-edge scientific and industrial research. They are a medium-sized organisation with a collaborative, close-knit culture. The software team is small (currently four engineers), highly skilled and plays a central role in delivering mission-critical systems that scientists rely on every day. The Opportunity We are seeking a Senior Software Engineer with strong expertise in C++ Windows desktop development to take a leading role in their flagship scientific application. This is not a maintenance-only role. You will: Lead development of a Windows desktop application written in C++ Control and interface with highly specialised scientific instrumentation Develop features that enable scientists to configure experiments, acquire data and perform analysis Optimise performance, improve security, and resolve complex technical issues Help ensure compliance as we expand into new global markets You'll be stepping into a key position within the team. With upcoming succession planning over the next 12 months, this role offers the opportunity to take increasing technical ownership and leadership responsibility. What You'll Be Doing Design, develop and maintain Windows desktop applications in C++ Enhance GUI functionality and user experience (RAD Studio preferred; Visual Studio also considered) Collaborate closely with scientists and engineers to implement data acquisition and analysis features Troubleshoot software issues, including critical release fixes where sound technical judgement is essential Contribute to compliance, performance optimisation and security improvements Provide occasional technical support input where required Produce clear documentation to support long-term maintainability This is effectively a full-stack desktop role - spanning UI design, application logic and system-level integration. About the Team 4-person software team Embedded developers supporting hardware integration A collaborative engineering environment within a manufacturing setting Strong knowledge-sharing culture Opportunity to learn from senior team members ahead of planned retirement transitions You'll be someone the team can trust, particularly when making technical decisions during high-pressure release situations. Essential Skills & Experience Minimum 5 years' experience developing Windows desktop applications in C++ Strong experience in desktop GUI development Experience with RAD Studio (desirable) or Visual Studio Strong analytical and problem-solving skills Experience leading or taking ownership of software projects Excellent communication skills across technical and non-technical stakeholders Desirable Experience Scientific, research, or manufacturing environments Developing GUI applications for scientific users Data acquisition or statistical data analysis APIs and inter-process communication Exposure to vacuum systems or laboratory equipment Understanding of compliance requirements for regulated markets BSc (or higher) in Computer Science or related discipline Working Arrangements Full-time, permanent 36.5 hours per week Monday to Friday Early finish on Fridays Initially on-site (5 days per week) Potential for ad hoc flexibility after probation (by discussion) Salary & Benefits 48,000- 52,000 per annum (dependent on experience) Annual company performance bonus Christmas bonus Annual July salary review (consistently awarded over the past 10 years) 23 days annual leave + bank holidays (increasing up to 29 days + bank holidays) Private healthcare after two years' service Group Personal Pension Scheme Free on-site parking Professional development opportunities Interview Process Initial Zoom interview with Hiring Manager On-site technical interview with senior team members and Director Final commercial discussion Who This Role Suits This position is ideal for an experienced C++ desktop engineer who: Enjoys building robust, high-performance software Is confident taking technical ownership and leading projects Wants to work on meaningful scientific applications Values stability, long-term progression and technical depth over short-term churn If you're ready to play a key role in shaping mission-critical scientific software, we'd love to hear from you.
Graduate Hardware Design Engineer Location: Clacton On Sea, Essex Salary: Up to £26,000 Department: Hardware Design Reporting To: Hardware Design Engineer Why This Role Is Exciting Are you a recent graduate passionate about electronics and hardware design? This is your chance to kickstart your career in an environment where you can learn, grow, and make a real impact. As a Graduate Hardware Design Engineer, you'll work alongside experienced engineers on high-performance products, gaining hands on experience across the full product lifecycle. You'll develop practical skills in PCB design, testing, and hardware validation, while building the foundation to progress into a more senior technical role in the future. This role is perfect if you want a supportive environment where your ideas are valued and you're encouraged to learn every day. What You'll Do Work closely with Product Management to understand product specifications and contribute to design ideas Design and validate product updates, learning best practices in PCB schematics and layouts using Altium Designer Gain hands on experience with lab equipment such as oscilloscopes, multimeters, and spectrum analyzers Collaborate with software, mechanical, and manufacturing teams to see how hardware integrates into real products Help create and maintain clear technical documentation that supports product development and production Support products through their full lifecycle - from early concepts to end of life Participate in training courses, workshops, and trade shows to expand your knowledge and skills Receive mentorship from experienced engineers to develop your technical expertise and career potential What We're Looking For Education: Degree in Electronic Engineering or a closely related field Experience: Some experience with schematic capture, PCB layout tools (Altium Designer preferred), and lab equipment Skills: Strong problem solving skills, curiosity, attention to detail, and good communication within a team environment Mindset: Eager to learn, motivated to grow, and ready to take ownership of your development Why You'll Love Working Here Hands on Learning: Work on real projects from day one and see your designs come to life Mentorship & Development: Learn from experienced engineers and gain a strong foundation for your career Team Collaboration: Be part of a supportive, innovative team that values your input Career Growth: Opportunities to take on more responsibility and move into senior hardware engineering roles This role is a fantastic opportunity to launch your electronics engineering career, gain practical skills, and grow within a company that supports your professional development.
Feb 19, 2026
Full time
Graduate Hardware Design Engineer Location: Clacton On Sea, Essex Salary: Up to £26,000 Department: Hardware Design Reporting To: Hardware Design Engineer Why This Role Is Exciting Are you a recent graduate passionate about electronics and hardware design? This is your chance to kickstart your career in an environment where you can learn, grow, and make a real impact. As a Graduate Hardware Design Engineer, you'll work alongside experienced engineers on high-performance products, gaining hands on experience across the full product lifecycle. You'll develop practical skills in PCB design, testing, and hardware validation, while building the foundation to progress into a more senior technical role in the future. This role is perfect if you want a supportive environment where your ideas are valued and you're encouraged to learn every day. What You'll Do Work closely with Product Management to understand product specifications and contribute to design ideas Design and validate product updates, learning best practices in PCB schematics and layouts using Altium Designer Gain hands on experience with lab equipment such as oscilloscopes, multimeters, and spectrum analyzers Collaborate with software, mechanical, and manufacturing teams to see how hardware integrates into real products Help create and maintain clear technical documentation that supports product development and production Support products through their full lifecycle - from early concepts to end of life Participate in training courses, workshops, and trade shows to expand your knowledge and skills Receive mentorship from experienced engineers to develop your technical expertise and career potential What We're Looking For Education: Degree in Electronic Engineering or a closely related field Experience: Some experience with schematic capture, PCB layout tools (Altium Designer preferred), and lab equipment Skills: Strong problem solving skills, curiosity, attention to detail, and good communication within a team environment Mindset: Eager to learn, motivated to grow, and ready to take ownership of your development Why You'll Love Working Here Hands on Learning: Work on real projects from day one and see your designs come to life Mentorship & Development: Learn from experienced engineers and gain a strong foundation for your career Team Collaboration: Be part of a supportive, innovative team that values your input Career Growth: Opportunities to take on more responsibility and move into senior hardware engineering roles This role is a fantastic opportunity to launch your electronics engineering career, gain practical skills, and grow within a company that supports your professional development.
Job Introduction: Gleeson Homes have an exciting opportunity for a Technical Manager to join our team. As our Technical Manager, you will work closely with the Technical Director, the Technical & Commercial team and the wider business to manage and co-ordinate all aspects of the Architectural, Engineering and De-sign/Planning activities of the region from initial land appraisal through to final adoptions of a development. This is an exciting opportunity for technical professionals to join a fast growing, national home builder - shaping the future of the Gleeson brand and leading up a highly talented team. Main Responsibilities: As a member of the Regional senior leadership team, it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A High-level summary of key responsibilities: Assist in the evaluation and appraisal of development opportunities and to provide information required to purchase land. Advise on and secure planning approvals, delivering and reporting as per Group policies and processes to meet the Region's business plan. Management of external planning, architectural and engineering consultants to ensure that all design in-formation is received, co-ordinated and distributed on time and within budget. Coordinate the preparation of the Pretender Health and Safety Information in accordance with the Gleeson procedures. Progress initial communications with all technical specialist suppliers and contractors e.g piling and sup-porting procurement department through procurement process. Provide the RMD and Land Director with operational and tactical planning reports and assessments presenting clear and reasoned planning advice in terms of potential risks/opportunities and likely planning gain requirements. The Ideal Candidate: A relevant qualification and/or broad experience in Technical/planning with an Engineering focus. Good strong knowledge of the full development/Technical process/Commercial awareness Broad knowledge of the legal frameworks associated with planning management and development procurement. Ability to create and manage programmes, in particular Critical Path. Previous experience as either a project or discipline manage within a development organisation. Working in a multi-disciplinary environment Awareness of Type approval with NHBC, LABC and SBD Good Organisational skills Flexible and adaptable to changing requirements Strong verbal and written communication Numerical and Literate Broad awareness of H&S/CDM regulations Technically competent in using AutoCAD Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car or car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Health shield membership Life Assurance Scheme Share Purchase Plan JBRP1_UKTJ
Feb 19, 2026
Full time
Job Introduction: Gleeson Homes have an exciting opportunity for a Technical Manager to join our team. As our Technical Manager, you will work closely with the Technical Director, the Technical & Commercial team and the wider business to manage and co-ordinate all aspects of the Architectural, Engineering and De-sign/Planning activities of the region from initial land appraisal through to final adoptions of a development. This is an exciting opportunity for technical professionals to join a fast growing, national home builder - shaping the future of the Gleeson brand and leading up a highly talented team. Main Responsibilities: As a member of the Regional senior leadership team, it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A High-level summary of key responsibilities: Assist in the evaluation and appraisal of development opportunities and to provide information required to purchase land. Advise on and secure planning approvals, delivering and reporting as per Group policies and processes to meet the Region's business plan. Management of external planning, architectural and engineering consultants to ensure that all design in-formation is received, co-ordinated and distributed on time and within budget. Coordinate the preparation of the Pretender Health and Safety Information in accordance with the Gleeson procedures. Progress initial communications with all technical specialist suppliers and contractors e.g piling and sup-porting procurement department through procurement process. Provide the RMD and Land Director with operational and tactical planning reports and assessments presenting clear and reasoned planning advice in terms of potential risks/opportunities and likely planning gain requirements. The Ideal Candidate: A relevant qualification and/or broad experience in Technical/planning with an Engineering focus. Good strong knowledge of the full development/Technical process/Commercial awareness Broad knowledge of the legal frameworks associated with planning management and development procurement. Ability to create and manage programmes, in particular Critical Path. Previous experience as either a project or discipline manage within a development organisation. Working in a multi-disciplinary environment Awareness of Type approval with NHBC, LABC and SBD Good Organisational skills Flexible and adaptable to changing requirements Strong verbal and written communication Numerical and Literate Broad awareness of H&S/CDM regulations Technically competent in using AutoCAD Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car or car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Health shield membership Life Assurance Scheme Share Purchase Plan JBRP1_UKTJ
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Feb 19, 2026
Full time
Join OneAdvanced Senior Product Manager - Applied AI Location: HybridEmployment Type: Full time About the role We are delivering a major transformation as we move from a portfolio of legacy healthcare products to a unified Single Health Platform. Alongside protecting critical national infrastructure, we are building a modern, data-driven ecosystem powered by AI agents, Data as a Service, and intelligent workflows. As Senior Product Manager for Applied AI, you will lead the "Engine Room" that underpins our intelligent capabilities. You will define the roadmap for NLP, machine learning, and statistical models that power our user-facing systems, including DaaS and AI agents. This is a strategic role focused on ensuring our AI capabilities are safe, scalable, clinically responsible, and aligned to real user needs. What You Will Do Define and own the roadmap for AI capabilities, deciding which models to build, buy, or fine-tune Ensure applied AI initiatives are aligned to user value across agents and workflow products Act as the bridge between data scientists, engineers, and product teams to ensure AI solutions address real-world problems Define and track performance metrics such as accuracy, latency, and clinical safety Work closely with Shared Services and DevOps teams to ensure AI infrastructure is secure, scalable, and compliant Translate strategic objectives into clear delivery priorities for applied AI teams Balance innovation with safety, governance, and regulatory considerations What You Will Have Strong background in Data Science, Artificial Intelligence, or ML product management Experience delivering AI or machine learning products in production environments Ability to translate complex technical concepts into clear product direction for non-technical stakeholders Experience managing data-heavy or model-driven product roadmaps Understanding of performance measurement, evaluation frameworks, and responsible AI practices Experience in healthcare or regulated industries is advantageous Strong stakeholder management skills and the ability to influence across disciplines What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Feb 19, 2026
Full time
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Glasgow, Newcastle, Manchester# Process Mining - Senior Manager Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Senior Manager in Process Mining, you will quickly develop strong client relationships as you design cutting edge Process Intelligence solutions. You will lead complex programmes that uncover inefficiencies and deliver measurable business improvements. You will shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations. In this role you will play a key role in: Working with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these Leading end-to-end process mining workstreams, ensuring actionable insights and tangible outcomes. Defining and prioritising initiatives that align with client objectives and organisational strategy. Managing cross functional teams and guiding delivery across all project phases. Translating technical findings into strategic recommendations for executive stakeholders. Building business cases and overseeing ROI measurement for process transformation projects.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile We're looking for someone who thrives on solving complex problems, building strong client relationships and leading high impact process mining programmes. You'll enjoy shaping transformation with senior stakeholders and turning data driven insights into real business outcomes. What you'll bring as a Senior Manager Proven ability to open and grow client accounts, building long term, trusted partnerships. A natural problem solver with strong analytical and logical thinking skills. A track record of contributing to commercial success through personal sales and influencing P&L growth. Experience leading end to end process mining programmes that deliver measurable business impact. Confident leadership skills, able to guide cross functional teams and mentor junior consultants. Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery. The ability to translate technical insights into strategic recommendations for executive level audiences. Experience developing business cases and creating ROI frameworks for transformation initiatives. Capability to assess and advise on the selection of process mining tools to suit different client environments Even better if you have Experience shaping process mining value propositions in presales or business development settings. Knowledge of how to embed process mining into operating models, including governance and scaling approaches. Recognised certifications in process mining, BPM or project delivery (e.g., Celonis, ARIS, Signavio, CBPP, Lean Six Sigma Black Belt). Familiarity with advanced analytics or automation technologies and experience overseeing teams using these methods. Contributions to thought leadership - such as case studies, articles or conference presentations.To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.Experience levelExperienced ProfessionalsLocationLondon, Glasgow, Newcastle, Manchester
Feb 19, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Glasgow, Newcastle, Manchester# Process Mining - Senior Manager Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Senior Manager in Process Mining, you will quickly develop strong client relationships as you design cutting edge Process Intelligence solutions. You will lead complex programmes that uncover inefficiencies and deliver measurable business improvements. You will shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations. In this role you will play a key role in: Working with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these Leading end-to-end process mining workstreams, ensuring actionable insights and tangible outcomes. Defining and prioritising initiatives that align with client objectives and organisational strategy. Managing cross functional teams and guiding delivery across all project phases. Translating technical findings into strategic recommendations for executive stakeholders. Building business cases and overseeing ROI measurement for process transformation projects.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile We're looking for someone who thrives on solving complex problems, building strong client relationships and leading high impact process mining programmes. You'll enjoy shaping transformation with senior stakeholders and turning data driven insights into real business outcomes. What you'll bring as a Senior Manager Proven ability to open and grow client accounts, building long term, trusted partnerships. A natural problem solver with strong analytical and logical thinking skills. A track record of contributing to commercial success through personal sales and influencing P&L growth. Experience leading end to end process mining programmes that deliver measurable business impact. Confident leadership skills, able to guide cross functional teams and mentor junior consultants. Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery. The ability to translate technical insights into strategic recommendations for executive level audiences. Experience developing business cases and creating ROI frameworks for transformation initiatives. Capability to assess and advise on the selection of process mining tools to suit different client environments Even better if you have Experience shaping process mining value propositions in presales or business development settings. Knowledge of how to embed process mining into operating models, including governance and scaling approaches. Recognised certifications in process mining, BPM or project delivery (e.g., Celonis, ARIS, Signavio, CBPP, Lean Six Sigma Black Belt). Familiarity with advanced analytics or automation technologies and experience overseeing teams using these methods. Contributions to thought leadership - such as case studies, articles or conference presentations.To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.Experience levelExperienced ProfessionalsLocationLondon, Glasgow, Newcastle, Manchester
Reed Specialist Recruitment
Lisburn, County Antrim
General Manager - Manufacturing Location: Lisburn Hours: 39.5 per week (7am-4pm or 8am-5pm - flexibility required) Benefits Package Private Medical Insurance Death in Service: 4 salary Company Mobile Phone Discretionary Annual Bonus Pension Contribution: 3% 22 Days Annual Leave + Statutory Holidays Increases by 1 day per year after 3 years' service An exciting opportunity has arisen for an experienced and forward thinking General Manager to join a long established and highly reputable manufacturing business in Lisburn. This brand new role has been created to support continued growth, operational excellence, and the strategic development of the organisation. The General Manager will provide senior leadership across all operational and support functions within the business. The role requires someone who can take a high-level view of the organisation, ensure alignment between departments, and support managers in achieving consistent performance. The successful candidate will bring strong leadership presence, sound judgement, and the ability to delve into issues to understand root causes when required. You will also play a key role in maintaining and developing relationships with key customers, ensuring that service levels, communication, and delivery expectations are consistently met. Key Responsibilities Lead day to day operations across all production departments, ensuring efficiency, quality, and adherence to customer requirements. Provide direction and support to departmental managers, promoting collaboration and high performance. Drive continuous improvement initiatives to enhance productivity, workflow, and cost control. Maintain a strong focus on safety, compliance, and operational standards across the site. Develop and nurture a positive workplace culture, ensuring engagement, accountability, and professional growth. Oversee resource planning, staffing levels, and operational priorities in line with business demands. Partner with senior leadership on strategic planning, forecasting, and business improvement projects. Build and maintain strong internal and external stakeholder relationships. About You 10+ years' experience in the manufacturing industry with 5+ years in a senior management role overseeing cross-functional teams Proven leadership experience within a manufacturing, engineering, or industrial environment. Ability to lead diverse teams and influence change through positive, hands on leadership. Strong operational focus with a track record of improving processes and enhancing performance. Excellent communication, decision making, and organisational skills. Flexible, resilient, and able to work at pace in a dynamic production setting. Education: Degree-level qualification in business, engineering or related discipline If you're an experienced manufacturing leader seeking your next challenge and the opportunity to make a real impact in a growing business, we'd love to hear from you. Please submit an up-to-date CV today via the "Apply" link, or you can call the office and speak to Donna
Feb 19, 2026
Full time
General Manager - Manufacturing Location: Lisburn Hours: 39.5 per week (7am-4pm or 8am-5pm - flexibility required) Benefits Package Private Medical Insurance Death in Service: 4 salary Company Mobile Phone Discretionary Annual Bonus Pension Contribution: 3% 22 Days Annual Leave + Statutory Holidays Increases by 1 day per year after 3 years' service An exciting opportunity has arisen for an experienced and forward thinking General Manager to join a long established and highly reputable manufacturing business in Lisburn. This brand new role has been created to support continued growth, operational excellence, and the strategic development of the organisation. The General Manager will provide senior leadership across all operational and support functions within the business. The role requires someone who can take a high-level view of the organisation, ensure alignment between departments, and support managers in achieving consistent performance. The successful candidate will bring strong leadership presence, sound judgement, and the ability to delve into issues to understand root causes when required. You will also play a key role in maintaining and developing relationships with key customers, ensuring that service levels, communication, and delivery expectations are consistently met. Key Responsibilities Lead day to day operations across all production departments, ensuring efficiency, quality, and adherence to customer requirements. Provide direction and support to departmental managers, promoting collaboration and high performance. Drive continuous improvement initiatives to enhance productivity, workflow, and cost control. Maintain a strong focus on safety, compliance, and operational standards across the site. Develop and nurture a positive workplace culture, ensuring engagement, accountability, and professional growth. Oversee resource planning, staffing levels, and operational priorities in line with business demands. Partner with senior leadership on strategic planning, forecasting, and business improvement projects. Build and maintain strong internal and external stakeholder relationships. About You 10+ years' experience in the manufacturing industry with 5+ years in a senior management role overseeing cross-functional teams Proven leadership experience within a manufacturing, engineering, or industrial environment. Ability to lead diverse teams and influence change through positive, hands on leadership. Strong operational focus with a track record of improving processes and enhancing performance. Excellent communication, decision making, and organisational skills. Flexible, resilient, and able to work at pace in a dynamic production setting. Education: Degree-level qualification in business, engineering or related discipline If you're an experienced manufacturing leader seeking your next challenge and the opportunity to make a real impact in a growing business, we'd love to hear from you. Please submit an up-to-date CV today via the "Apply" link, or you can call the office and speak to Donna
VACANCY REF: CK A well-established, national multi-disciplinary property and construction consultancy is seeking to appoint an Associate Civil Engineer to support the continued growth of its Manchester office. This is a leadership opportunity for a commercially minded Civil Engineer who enjoys client engagement, team development and playing an active role in winning new work. The Opportunity You will take ownership of civil engineering delivery within the Manchester team, managing projects across a diverse portfolio while supporting regional growth ambitions. The practice operates across a broad range of sectors, including: Later Living Education (Schools) Industrial Commercial Defence Projects range from site development and infrastructure design through to complex, multi-disciplinary schemes delivered in collaboration with in-house structural, MEP and project management teams. Key Responsibilities Lead and deliver civil engineering design across multiple sectors Manage and mentor a small team of engineers and technicians Act as a key client-facing representative, building and maintaining strong relationships Contribute to work winning, fee proposals and bid submissions Oversee technical quality and compliance Support financial management of projects and team performance Candidate Profile We are seeking an individual who can demonstrate: Strong UK consultancy experience in civil engineering Proven client-facing capability and commercial awareness Experience managing and developing junior team members Involvement in business development and winning new work Technical expertise in infrastructure, drainage and site development Experience across one or more of the following sectors: later living, schools, industrial, commercial or defence Chartered status (or working towards) is desirable. Why This Role? Established consultancy platform with strong national backing Clear leadership responsibility within the Manchester office Diverse and growing project pipeline Genuine progression prospects at senior level Competitive remuneration and comprehensive benefits This role is being handled confidentially. For a discreet discussion, please get in touch directly. For a confidential discussion, contact Caroline at: M: E: Book directly:
Feb 19, 2026
Full time
VACANCY REF: CK A well-established, national multi-disciplinary property and construction consultancy is seeking to appoint an Associate Civil Engineer to support the continued growth of its Manchester office. This is a leadership opportunity for a commercially minded Civil Engineer who enjoys client engagement, team development and playing an active role in winning new work. The Opportunity You will take ownership of civil engineering delivery within the Manchester team, managing projects across a diverse portfolio while supporting regional growth ambitions. The practice operates across a broad range of sectors, including: Later Living Education (Schools) Industrial Commercial Defence Projects range from site development and infrastructure design through to complex, multi-disciplinary schemes delivered in collaboration with in-house structural, MEP and project management teams. Key Responsibilities Lead and deliver civil engineering design across multiple sectors Manage and mentor a small team of engineers and technicians Act as a key client-facing representative, building and maintaining strong relationships Contribute to work winning, fee proposals and bid submissions Oversee technical quality and compliance Support financial management of projects and team performance Candidate Profile We are seeking an individual who can demonstrate: Strong UK consultancy experience in civil engineering Proven client-facing capability and commercial awareness Experience managing and developing junior team members Involvement in business development and winning new work Technical expertise in infrastructure, drainage and site development Experience across one or more of the following sectors: later living, schools, industrial, commercial or defence Chartered status (or working towards) is desirable. Why This Role? Established consultancy platform with strong national backing Clear leadership responsibility within the Manchester office Diverse and growing project pipeline Genuine progression prospects at senior level Competitive remuneration and comprehensive benefits This role is being handled confidentially. For a discreet discussion, please get in touch directly. For a confidential discussion, contact Caroline at: M: E: Book directly:
Dyad is seeking a Chief Clinical Product Officer (CCPO) to lead product strategy and delivery for our clinically grounded healthcare AI products. This is a senior executive leadership role that combines deep clinical credibility with strong product leadership and a startup-oriented bias toward building, learning, and shipping. The CCPO owns product direction end-to-end: from vision and discovery through to delivery, in close partnership with engineering leadership. The role exists to ensure Dyad builds ambitious, meaningful products that are deeply rooted in real-world clinical and administrative workflows - making bold bets while remaining safe, credible, and deployable. This is not a role for moderating ambition; it is a role for channeling ambition through clinical and operational reality. This role is offered on a hybrid basis, with a minimum of two days per week from our London office. Core responsibilities Own Dyad's product strategy and long term product vision in partnership with the founders. Translate product vision into a clear, prioritised roadmap that reflects real user needs, business objectives, and technical and regulatory constraints. Ensure product decisions are grounded in intentional discovery rather than ad hoc or reactive development. Balance speed and ambition with clarity, coherence, and decisiveness. Clinical grounding & user insight Act as a credible peer to Dyad's clinical and administrative users, representing their reality within product decision making. Distinguish between what users say they want and what is required to genuinely change behaviour and outcomes. Establish durable pathways to users that support continuous discovery, validation of major ideas, and early detection of misalignment. Use clinical reality as a source of innovation rather than a constraint on ambition. Product discovery & execution Lead problem framing, discovery direction, and prioritisation across the product organisation. Ensure discovery leads to clear decisions and committed action, not analysis paralysis. Own UX and UI direction as integral components of product design. Maintain coherence and clarity across multiple product initiatives as the portfolio grows. Partnership with engineering Act as Head of Product, with accountability for product direction, coherence, and prioritisation. Take direct responsibility for existing Product and Design team members and grow the capability and headcount of that team. Work in close partnership with the VP of Engineering, who reports into the CCPO. Jointly manage backlog ownership, delivery sequencing, and trade offs between feasibility, desirability, and ambition. Foster healthy, constructive tension between product and engineering, resolving disagreements collaboratively rather than hierarchically. Clinical, regulatory & risk interface Work closely with Quality, Regulatory, and Clinical Safety functions to incorporate safety and compliance as early design constraints. Ensure product intent, claims, and scope remain clinically coherent and regulatorily credible. Avoid late stage rework by surfacing clinical or regulatory risk early. Treat regulation with respect but pragmatism, using constraints to drive better product design rather than limiting ambition. Requirements Clinical background Medical qualification strongly preferred. Lived experience of NHS systems (or closely comparable healthcare environments) is essential. Recent clinical practice is a plus but not required. Clinical credibility sufficient to engage confidently with frontline clinicians and healthcare leaders. Product leadership experience Proven experience leading product strategy and delivery in startup or scale up environments. Track record of shipping real software products used in production. Experience owning product vision, discovery, and prioritisation end to end. Comfortable making high impact decisions under uncertainty and evolving constraints. Strong strategic judgement paired with a bias toward action and delivery. Ability to challenge assumptions constructively and engage in active debate with founders and peers. Comfortable operating under pressure to move quickly without compromising clinical or product integrity. Able to align multidisciplinary teams around clear product intent and priorities. Personal attributes Ambitious and bold, without being detached from reality. Clinically grounded but not conservative by default. Curious, decisive, and comfortable holding tension between competing priorities. Motivated by building products that meaningfully improve healthcare delivery rather than incremental optimisation. Our hiring process Introductory screening interview (30 minutes) Interviews with founders and senior leadership Final interview and offer Company pension 25 days of paid annual leave (pro rate) Flexible hybrid working environment Employee Assistance Programme Modern, dog friendly office near Chancery Lane with free drinks Dyad's mission is to improve the delivery and efficiency of healthcare. We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets. Dyad is an energetic, health tech startup, currently around forty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture. Our products Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page. Primary care operations Dyad develops a suite of products for healthcare operations, including: BetterLetter, our AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.
Feb 19, 2026
Full time
Dyad is seeking a Chief Clinical Product Officer (CCPO) to lead product strategy and delivery for our clinically grounded healthcare AI products. This is a senior executive leadership role that combines deep clinical credibility with strong product leadership and a startup-oriented bias toward building, learning, and shipping. The CCPO owns product direction end-to-end: from vision and discovery through to delivery, in close partnership with engineering leadership. The role exists to ensure Dyad builds ambitious, meaningful products that are deeply rooted in real-world clinical and administrative workflows - making bold bets while remaining safe, credible, and deployable. This is not a role for moderating ambition; it is a role for channeling ambition through clinical and operational reality. This role is offered on a hybrid basis, with a minimum of two days per week from our London office. Core responsibilities Own Dyad's product strategy and long term product vision in partnership with the founders. Translate product vision into a clear, prioritised roadmap that reflects real user needs, business objectives, and technical and regulatory constraints. Ensure product decisions are grounded in intentional discovery rather than ad hoc or reactive development. Balance speed and ambition with clarity, coherence, and decisiveness. Clinical grounding & user insight Act as a credible peer to Dyad's clinical and administrative users, representing their reality within product decision making. Distinguish between what users say they want and what is required to genuinely change behaviour and outcomes. Establish durable pathways to users that support continuous discovery, validation of major ideas, and early detection of misalignment. Use clinical reality as a source of innovation rather than a constraint on ambition. Product discovery & execution Lead problem framing, discovery direction, and prioritisation across the product organisation. Ensure discovery leads to clear decisions and committed action, not analysis paralysis. Own UX and UI direction as integral components of product design. Maintain coherence and clarity across multiple product initiatives as the portfolio grows. Partnership with engineering Act as Head of Product, with accountability for product direction, coherence, and prioritisation. Take direct responsibility for existing Product and Design team members and grow the capability and headcount of that team. Work in close partnership with the VP of Engineering, who reports into the CCPO. Jointly manage backlog ownership, delivery sequencing, and trade offs between feasibility, desirability, and ambition. Foster healthy, constructive tension between product and engineering, resolving disagreements collaboratively rather than hierarchically. Clinical, regulatory & risk interface Work closely with Quality, Regulatory, and Clinical Safety functions to incorporate safety and compliance as early design constraints. Ensure product intent, claims, and scope remain clinically coherent and regulatorily credible. Avoid late stage rework by surfacing clinical or regulatory risk early. Treat regulation with respect but pragmatism, using constraints to drive better product design rather than limiting ambition. Requirements Clinical background Medical qualification strongly preferred. Lived experience of NHS systems (or closely comparable healthcare environments) is essential. Recent clinical practice is a plus but not required. Clinical credibility sufficient to engage confidently with frontline clinicians and healthcare leaders. Product leadership experience Proven experience leading product strategy and delivery in startup or scale up environments. Track record of shipping real software products used in production. Experience owning product vision, discovery, and prioritisation end to end. Comfortable making high impact decisions under uncertainty and evolving constraints. Strong strategic judgement paired with a bias toward action and delivery. Ability to challenge assumptions constructively and engage in active debate with founders and peers. Comfortable operating under pressure to move quickly without compromising clinical or product integrity. Able to align multidisciplinary teams around clear product intent and priorities. Personal attributes Ambitious and bold, without being detached from reality. Clinically grounded but not conservative by default. Curious, decisive, and comfortable holding tension between competing priorities. Motivated by building products that meaningfully improve healthcare delivery rather than incremental optimisation. Our hiring process Introductory screening interview (30 minutes) Interviews with founders and senior leadership Final interview and offer Company pension 25 days of paid annual leave (pro rate) Flexible hybrid working environment Employee Assistance Programme Modern, dog friendly office near Chancery Lane with free drinks Dyad's mission is to improve the delivery and efficiency of healthcare. We are building a platform to model and manage the flow of information within healthcare organisations, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers into the UK and US markets. Dyad is an energetic, health tech startup, currently around forty employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture. Our products Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page. Primary care operations Dyad develops a suite of products for healthcare operations, including: BetterLetter, our AI tool helping practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Feb 19, 2026
Full time
Join the Intuit Customer Success team as a Customer Success Optimisation Professional for EMEA. We're looking to grow our team of talented individuals to help optimise our greatest resource, our people. You'll be pivotal in delivering an awesome service experience for our customers that use our online suite of products and deliver optimal outcomes. Our approach to customer service is ever evolving and is always focused on achieving the highest levels of customer satisfaction and winning awards in our local markets and globally. We do this through customer-focused thinking, which will significantly impact our customer retention and growth, and therefore increased revenue. We are embarking on a major cultural shift from an approach that focuses on traditional call center indicators to delivering what matters most to our customers. We are deeply customer obsessed and solve for customer pain through data driven insights and an innovation mindset. The employee experience is at the core of our thought process as we innovate, experiment, learn, pivot and adopt change. Our drive is to be the leading provider of world class digital experiences and is core to our business model. In this role, you will lead initiatives that continuously improve our human assisted service delivery. You'll analyse customer feedback, optimise processes, and implement product feedback loops that drive actionable improvements. Additionally, you'll monitor satisfaction metrics, conduct root cause analysis, and cultivate strategic stakeholder relationships to enhance overall service quality and lead key readiness activities for new product and service rollouts. Responsibilities How you will lead Continuous Improvement: Analyse VOC, VOE, contact driver, Assisted KPI, and satisfaction data (CSAT, tNPS) to identify insights and drive innovation, process optimisation, and product improvements. Establish and manage product and service feedback loops to ensure actionable insights are integrated into development and delivery. Design, standardise, optimise, and automate end-to-end assisted delivery and customer success processes to reduce friction, improve efficiency, and lower customer effort. Enhance tooling, dashboards, and contact funnels to improve resolution effectiveness, self-service adoption, and data-driven decision making. Lead continuous improvement initiatives, including Kaizen workshops, root cause analysis, and preventative actions to address recurring customer issues. Manage continuous improvement projects end to end, from scoping through delivery, ensuring measurable outcomes and timely execution. Partner cross-functionally to align customer strategies, support customer segmentation and personalisation, and embed a culture of continuous improvement and collaboration. Monitor performance, audit process compliance, benchmark against industry standards, and represent expert programs (e.g. Voice of the Expert) to drive sustained improvement. Stakeholder/ Partner Management Build and maintain strong strategic relationships with key internal stakeholders across EMEA. Act as the regional Assisted Delivery point of contact for programme management and change readiness related to new product, service, and technology rollouts. Lead regional Assisted Delivery readiness and, where required, serve as the single-threaded international driver for rollouts impacting multiple markets. Represent International Assisted Delivery in global Expert Network and cross-functional workstreams, ensuring regional requirements are incorporated. Support WBRs, MBRs, and QBRs to review performance, align on priorities, and drive strategic outcomes. Develop success plans and track value realisation for priority customer segments and initiatives. Partner with CX Design and Programme Management teams to operationalise service design experiments, change, and continuous improvement initiatives. Key Measures of Success (KPIs) Customer satisfaction and loyalty: CSAT, tNPS, retention, churn, and customer lifetime value (CLTV). Service efficiency and quality: Resolution time, first contact resolution (FCR), and customer journey optimisation metrics. Voice of the customer impact: Effectiveness of VOC programs and the translation of insights into product and process improvements. Continuous improvement outcomes: Success and impact of Kaizen events and continuous improvement initiatives, including action plan execution. Partner performance: Adherence to KPIs and contractual obligations for outsourced partners. Self-service effectiveness: Contact deflection rates driven by automation and self-service strategies. Data-driven decision making: Adoption, accuracy, and effectiveness of performance dashboards. Qualifications Professional experience: five+ years of experience in influencing process change in either customer success, customer service, service delivery, customer enablement or operations. Continuous improvement mastery: knowledge of Lean, Six Sigma, or Kaizen methodologies; specifically, the ability to lead workshops and perform complex root cause analysis. Analytical proficiency: Strong ability to interpret data from VOC (Voice of the customer) and VOE (Voice of the expert) programs to drive actionable product and process improvements. Strategic stakeholder management: Demonstrated ability to influence and manage relationships with senior internal and external stakeholders across multiple functions like GTM (Go-to-market) and product development. Technical tool fluency: Proficiency in using customer success platforms, data dashboards (such as Tableau or Qliksense), and automation tools to enhance service efficiency. Project and change management: Strong experience leading cross-functional projects, managing 'readiness' activities for new product rollouts, and driving cultural shifts within large organisations. Metric-driven mindset: Deep understanding of key performance indicators, including tNPS, CSAT, Customer retention rate, and Customer lifetime value (CLTV). Process engineering and service design: experience in applying service design principles in an agile environment to map end-to-end customer journeys, identifying friction points, and operationalising experiments to improve the human-assisted service experience. Educational background: professional certifications OR good understanding of concepts such as PMP, PRINCE2, or Lean Six Sigma accreditation. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring 3 days per week in the London office, with flexibility to work remotely on other days. YOUR ROLE As the People Partner - R&D, you will act as a strategic HR Business Partner to Engineering, Product, Data, and Information Security leadership. This role is pivotal in aligning people strategy with the R&D roadmap, organisational design, and delivery priorities. Operating at the intersection of business performance, talent density, and organisational effectiveness, you will partner directly with the CTO, CPO, and CISO to ensure the organisation is appropriately structured, skilled, and enabled to deliver against product, technology, and security objectives. You will act as a trusted advisor to senior technical leaders, driving a high-performance culture, supporting scalable growth, and leading complex change initiatives across organisational design, capability uplift, and workforce planning. YOUR CHALLENGES & OPPORTUNITIES Strategic Partnership - Build trusted relationships with Engineering, Product, Data, and Security leaders, developing a deep understanding of organisational needs, team dynamics, and delivery priorities to provide proactive, commercially grounded people guidance. Organisational Design & Workforce Planning - Partner with R&D leadership to design and implement structures, workforce plans, and people initiatives aligned to business strategy, technical objectives, and long-term roadmap requirements. Talent Density & Capability Uplift - Collaborate with Talent Acquisition to attract and hire high calibre global technical talent, ensuring hiring plans address capability gaps and support scalable growth. Performance Excellence - Lead and embed robust performance management processes across R&D, including calibration and annual review cycles, ensuring fair, objective, and strategically aligned outcomes. Leadership Coaching - Provide expert coaching to technical leaders on performance management, employee relations, organisational design, and reward considerations, enabling confident and consistent decision-making. Engagement & Analytics - Leverage engagement surveys, pulse data, and people analytics to identify trends, risks, and opportunities, translating insights into actionable plans that enhance retention, engagement, and team effectiveness. Change Leadership - Drive complex change initiatives including restructuring, capability transformation, and cultural evolution to support a high performing and inclusive R&D function. Compliance & Risk Management - Ensure full compliance with global employment legislation and internal policies, mitigating risk while supporting consistent and compliant people practices across multiple jurisdictions. OUR EXPECTATIONS Progressive People Partner Experience - Proven experience supporting R&D or technical functions within fast paced, high growth or scaling environments. Organisational Change Expertise - Demonstrated success shaping and executing initiatives across organisational design, performance management, and leadership coaching. Commercial & Data Driven Mindset - Strong analytical capability with the ability to diagnose root causes, translate insights into strategic action, and influence leadership decisions. Global Employment Knowledge - Working knowledge of global employment law and regulatory considerations, applying pragmatic and compliant solutions within complex environments. Influential Relationship Builder - Credible, confident, and able to challenge constructively while building trust at all levels, including senior technical leadership. Matrixed Environment Experience - Experience operating within global, matrixed organisations, driving alignment across diverse stakeholder groups and competing priorities. Commitment to DEI - Strong belief in fostering inclusive, high performing environments where technical talent can thrive. Professional Qualification - CIPD qualification (or equivalent) desirable but not essential. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Feb 19, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring 3 days per week in the London office, with flexibility to work remotely on other days. YOUR ROLE As the People Partner - R&D, you will act as a strategic HR Business Partner to Engineering, Product, Data, and Information Security leadership. This role is pivotal in aligning people strategy with the R&D roadmap, organisational design, and delivery priorities. Operating at the intersection of business performance, talent density, and organisational effectiveness, you will partner directly with the CTO, CPO, and CISO to ensure the organisation is appropriately structured, skilled, and enabled to deliver against product, technology, and security objectives. You will act as a trusted advisor to senior technical leaders, driving a high-performance culture, supporting scalable growth, and leading complex change initiatives across organisational design, capability uplift, and workforce planning. YOUR CHALLENGES & OPPORTUNITIES Strategic Partnership - Build trusted relationships with Engineering, Product, Data, and Security leaders, developing a deep understanding of organisational needs, team dynamics, and delivery priorities to provide proactive, commercially grounded people guidance. Organisational Design & Workforce Planning - Partner with R&D leadership to design and implement structures, workforce plans, and people initiatives aligned to business strategy, technical objectives, and long-term roadmap requirements. Talent Density & Capability Uplift - Collaborate with Talent Acquisition to attract and hire high calibre global technical talent, ensuring hiring plans address capability gaps and support scalable growth. Performance Excellence - Lead and embed robust performance management processes across R&D, including calibration and annual review cycles, ensuring fair, objective, and strategically aligned outcomes. Leadership Coaching - Provide expert coaching to technical leaders on performance management, employee relations, organisational design, and reward considerations, enabling confident and consistent decision-making. Engagement & Analytics - Leverage engagement surveys, pulse data, and people analytics to identify trends, risks, and opportunities, translating insights into actionable plans that enhance retention, engagement, and team effectiveness. Change Leadership - Drive complex change initiatives including restructuring, capability transformation, and cultural evolution to support a high performing and inclusive R&D function. Compliance & Risk Management - Ensure full compliance with global employment legislation and internal policies, mitigating risk while supporting consistent and compliant people practices across multiple jurisdictions. OUR EXPECTATIONS Progressive People Partner Experience - Proven experience supporting R&D or technical functions within fast paced, high growth or scaling environments. Organisational Change Expertise - Demonstrated success shaping and executing initiatives across organisational design, performance management, and leadership coaching. Commercial & Data Driven Mindset - Strong analytical capability with the ability to diagnose root causes, translate insights into strategic action, and influence leadership decisions. Global Employment Knowledge - Working knowledge of global employment law and regulatory considerations, applying pragmatic and compliant solutions within complex environments. Influential Relationship Builder - Credible, confident, and able to challenge constructively while building trust at all levels, including senior technical leadership. Matrixed Environment Experience - Experience operating within global, matrixed organisations, driving alignment across diverse stakeholder groups and competing priorities. Commitment to DEI - Strong belief in fostering inclusive, high performing environments where technical talent can thrive. Professional Qualification - CIPD qualification (or equivalent) desirable but not essential. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Interim CFO required for a well-established, privately owned B2B, services and contracting group based in the Birmingham area, operating across a wide diversity of projects. The business is entering a critical phase of change and value creation and is seeking an experienced Interim CFO to provide strategic support to the board and hands-on leadership across finance, commercial control and strategic delivery. This role is suited to a seasoned interim who is comfortable operating at pace in complex, project-driven environments. Key Responsibilities • Provide clear, robust financial leadership to the Board and senior management • Strengthen cashflow management, forecasting and working capital control • Lead budgeting, reforecasting and project margin analysis across live contracts • Improve visibility and governance around WIP, cost-to-complete and profitability • Support commercial teams on contract performance, risk and claims management • Review and enhance financial controls, reporting and decision-making processes • Act as a trusted partner to shareholders, lenders and external advisors • Support strategic initiatives including growth and future plans Candidate Profile • Proven Interim CFO / FD with experience in contracting or engineering-led businesses • Strong understanding of project accounting, WIP, cash and margin control • Comfortable in fast-moving, operationally complex environments • Experience working with owner-managed, investor-backed or Board-led businesses • Available immediately or at short notice If you are an experienced and strategic interim finance leader who enjoys bringing structure, clarity and commercial discipline into project-based businesses, this assignment offers genuine impact and visibility.
Feb 19, 2026
Seasonal
Interim CFO required for a well-established, privately owned B2B, services and contracting group based in the Birmingham area, operating across a wide diversity of projects. The business is entering a critical phase of change and value creation and is seeking an experienced Interim CFO to provide strategic support to the board and hands-on leadership across finance, commercial control and strategic delivery. This role is suited to a seasoned interim who is comfortable operating at pace in complex, project-driven environments. Key Responsibilities • Provide clear, robust financial leadership to the Board and senior management • Strengthen cashflow management, forecasting and working capital control • Lead budgeting, reforecasting and project margin analysis across live contracts • Improve visibility and governance around WIP, cost-to-complete and profitability • Support commercial teams on contract performance, risk and claims management • Review and enhance financial controls, reporting and decision-making processes • Act as a trusted partner to shareholders, lenders and external advisors • Support strategic initiatives including growth and future plans Candidate Profile • Proven Interim CFO / FD with experience in contracting or engineering-led businesses • Strong understanding of project accounting, WIP, cash and margin control • Comfortable in fast-moving, operationally complex environments • Experience working with owner-managed, investor-backed or Board-led businesses • Available immediately or at short notice If you are an experienced and strategic interim finance leader who enjoys bringing structure, clarity and commercial discipline into project-based businesses, this assignment offers genuine impact and visibility.
Senior Systems Engineer The Role: As a Senior Systems Engineer at Synoptix you will support the scope and direction of the engineering projects you are working on. In this role, you will engage with external stakeholders at a high level within customer organisations whilst feeding back to the business within engineering management meetings etc. You will have opportunities to enhance your skills and capabilities in line with personal and business objectives. Day to day tasking can include: Delivering technical expertise on a variety of customer projects from air to sub-surface Supporting Systems Engineering activity across the design lifecycle Working with multidisciplinary teams Development of proposals and statements of work Engaging with customer representatives to identify opportunities and seeing them through to delivery Guiding junior engineers in project delivery, where needed Key Skills Required: We are interested in any of the following skills, but they are not essential for you to apply: Concepting Requirements Capture, Management and Analysis Model Based Systems Engineering (MBSE) Systems Integration Verification and Validation Development of SE documentation such as SEMP, ICD, ITEAP Knowledge of supporting toolsets (e.g. DOORs, JAMA, JIRA, Enterprise Architect, Cameo Systems Modeller, Rhapsody, MATLAB, Simulink) Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
Feb 19, 2026
Full time
Senior Systems Engineer The Role: As a Senior Systems Engineer at Synoptix you will support the scope and direction of the engineering projects you are working on. In this role, you will engage with external stakeholders at a high level within customer organisations whilst feeding back to the business within engineering management meetings etc. You will have opportunities to enhance your skills and capabilities in line with personal and business objectives. Day to day tasking can include: Delivering technical expertise on a variety of customer projects from air to sub-surface Supporting Systems Engineering activity across the design lifecycle Working with multidisciplinary teams Development of proposals and statements of work Engaging with customer representatives to identify opportunities and seeing them through to delivery Guiding junior engineers in project delivery, where needed Key Skills Required: We are interested in any of the following skills, but they are not essential for you to apply: Concepting Requirements Capture, Management and Analysis Model Based Systems Engineering (MBSE) Systems Integration Verification and Validation Development of SE documentation such as SEMP, ICD, ITEAP Knowledge of supporting toolsets (e.g. DOORs, JAMA, JIRA, Enterprise Architect, Cameo Systems Modeller, Rhapsody, MATLAB, Simulink) Benefits: Annual Company Bonus Based on company performance 25 Days holiday not including bank holidays with the option to buy/sell up to 5 days Flexible hybrid working arrangements Continuous professional development including incentives Access to online Udemy training facility to support grade specific learning pathways Electric car scheme Bike to work scheme Private health care (BUPA) Job well done scheme Employer assistance scheme About Us: Synoptix was formed in 2011 to provide engineering solutions across various technical industries. We have evolved from a company established and focussed on Systems Thinking principles into an Engineering company providing solutions and services across three key capabilities: Systems, Cyber & InfoSec and Technology. What makes us stand out is how we engage in the crossover areas between these disciplines, combining our strengths to provide a truly bespoke, market leading approach. Our engineering competence is bolstered by expertise in commercial, legal, financial and resource, thereby ensuring that we uphold excellence in our product and service offerings. Please note that due to the nature of our projects we can only accept Sole UK National candidates who will need to be eligible to obtain UK Security Clearance. By applying to this position, you are confirming that you consent to the retention of your personal data. Your data is held securely on our own premises and under the terms of the Data Protection Act (2018). It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.
