Are you a recent graduate in an agricultural discipline or looking to progress from the home farm into a commercial role. This role could be your gateway into commercial agriculture. Success in this role would lead to becoming an established Commercial Manager within the agricultural soft commodities industry, worth around £5 billion to the UK economy annually. This is an opportunity to immerse yourself at the heart of the UK agricultural trade, all while receiving support tailored towards you and your professional development. The successful candidate will support the senior commercial team in all areas of the business and will inherit an existing customer ledger. Over time, you will take increasing responsibility for B2B sales into merchants and feed manufacturers, helping to expand market share and deepen customer relationships. You will also be tasked with taking the lead on social media marketing, helping to shape the company's digital presence and engage with the wider agricultural community. The role will involve national travel with the potential for 1-2 nights away per week. You will also be expected to be in the North West office roughly 3 days per week. Key responsibilities: • Assist in the day-to-day management of commodity trading activities • Support the negotiation and execution of supply contracts • Analyse market data and write professional reports for various audiences • Attend industry shows and trade dinners • Develop existing B2B sales relationships with merchants and feed manufacturers • Lead social media marketing and digital engagement strategies • Monitor market trends and contribute to pricing strategies • Liaise with suppliers, customers, and logistics partners to ensure smooth operations Your profile: • Recent graduate in an agricultural discipline or from a practical farming background looking to build a commercial career in agriculture • A good 'head for business' • A basic working knowledge of ruminant nutrition and/or commercial livestock production • Ability to embrace a team ethos and collaborate as part of the group • Excellent communication and interpersonal abilities • A proactive and organised approach to work • A genuine interest in agricultural markets and commercial operations What is on offer: • Stand out salary for a graduate • Annual bonus • Car allowance (£5k pa) • Clear career development pathway To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Dec 23, 2025
Full time
Are you a recent graduate in an agricultural discipline or looking to progress from the home farm into a commercial role. This role could be your gateway into commercial agriculture. Success in this role would lead to becoming an established Commercial Manager within the agricultural soft commodities industry, worth around £5 billion to the UK economy annually. This is an opportunity to immerse yourself at the heart of the UK agricultural trade, all while receiving support tailored towards you and your professional development. The successful candidate will support the senior commercial team in all areas of the business and will inherit an existing customer ledger. Over time, you will take increasing responsibility for B2B sales into merchants and feed manufacturers, helping to expand market share and deepen customer relationships. You will also be tasked with taking the lead on social media marketing, helping to shape the company's digital presence and engage with the wider agricultural community. The role will involve national travel with the potential for 1-2 nights away per week. You will also be expected to be in the North West office roughly 3 days per week. Key responsibilities: • Assist in the day-to-day management of commodity trading activities • Support the negotiation and execution of supply contracts • Analyse market data and write professional reports for various audiences • Attend industry shows and trade dinners • Develop existing B2B sales relationships with merchants and feed manufacturers • Lead social media marketing and digital engagement strategies • Monitor market trends and contribute to pricing strategies • Liaise with suppliers, customers, and logistics partners to ensure smooth operations Your profile: • Recent graduate in an agricultural discipline or from a practical farming background looking to build a commercial career in agriculture • A good 'head for business' • A basic working knowledge of ruminant nutrition and/or commercial livestock production • Ability to embrace a team ethos and collaborate as part of the group • Excellent communication and interpersonal abilities • A proactive and organised approach to work • A genuine interest in agricultural markets and commercial operations What is on offer: • Stand out salary for a graduate • Annual bonus • Car allowance (£5k pa) • Clear career development pathway To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
Dec 22, 2025
Full time
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
SHM: IT Manager SHM is a small, but highly successful consulting firm based in London. For the last 25 years, we've been working with our clients to help them solve complex, human-centred problems. The work we do always connects to people, and it deals often with human motivations and interpersonal relationships. We strongly believe in the uniqueness of what we do - and our clients, which over the years have comprised many of the biggest organisations of the world, tell us time and time again that they bring us their most challenging problems because they believe that only we can solve them. Our clients are now turning to us more than ever to help them overcome some of the most fundamental challenges they have ever faced, and to unlock the new opportunities that come from a period of great disruption. In practice, our work covers four main areas: 1. Customer and consumer behaviours: Developing insights and understanding so that we can influence customer and consumer behaviours; 2. Corporate strategy & change: Using insights into motivations and behaviours to change corporate cultures and set new strategies; 3. Organisational relationship development: Working with companies that are in big operational or outsourcing relationships to ensure those relationships stay healthy; 4. Business-to-business communications: Creating clear and compelling stories aimed at repositioning flagship products, services or initiatives. While the work of the team is very broad, spanning many industries, geographies, and sectors, it also has a clear niche: we focus on the motivations behind behaviours and interpersonal dynamics, and on applying insights from academia to the corporate world. Though we may defy easy categorisation, there's no denying the success we bring our clients and the quality of our team. And there's also no denying the challenge and enjoyment we gain from our work. Overview of Role: This role will focus on supporting a small yet busy, fast-paced, high output team who are based in London and all over the world. The IT Manager will provide a first-class IT service and support the smooth running of the office and the home offices of our senior team. IT support: You will work alongside the Head of IT to help the team and be the first point of contact for all IT queries. You will troubleshoot and successfully solve ad-hoc IT queries, always ensuring our people feel supported. You will manage the maintenance and set-up of all the IT equipment including laptops, printers, security systems and phones. You will be confident in supplying equipment that is effective, well maintained and always with the end-user in mind. The role requires strong, technical IT skills including Microsoft Windows Server, Client Technologies, Apple iOS and web hosting. You will need to have skills in monitoring and tuning system performance and security. IT training and process development: You will need to have a thirst for keeping up to date with new technologies, particularly AI and support the Head of IT in creating content for IT guides, policy and training. Skills in implementing and embedding effective AI systems are essential for this role. The IT Manager will also play a role in digitising logs and formalising IT processes. Data management, security, confidentiality and compliance: A strong understanding of GDPR and safe data management are essential for this role. You will ensure all employees are suitably trained and that there are as many measures in place as possible to prevent a breach to ensure we are as data compliant as possible. You will be first point of contact if a breach is suspected and work with the Data Owner/Head of IT. You will be an expert in the most up to date IT security systems and work with the Head of IT to ensure our systems are working effectively and that our people are trained and coached on working with the upmost focus on IT security. You will have a proven track record of working with highly confidential information and ensure it is managed safely, with care and that processes are finessed and documented. This will involve maintaining our compliance log and communicating deadlines and requirements to the Head of IT and the Compliance Committee. Running errands: Our founders and senior team need support with IT and security in their homes and occasionally running errands. You will need to be highly trustworthy and always provide a high-level, bespoke service for our senior team. The ideal candidate: You will have excellent communication skills and the ability to apply the correct diagnostic tools to not only identify issues, but to find the root cause to enable you to fix them. This role would suit an established IT professional who loves challenge, problem solving, helping people and implementing fresh rigour around processes and professionalisation. We are a small company which means we have the chance to get involved with a variety of things and this role will suit someone who is comfortable with working flexibly and thinking outside of the box. IT Manager: Contract detail: Full time/ Permanent Line Manager: This role reports into the Head of IT and the Head of People and Operations Location: Full time in our London offices. Some travel will be required to work in other locations at times to support our founders and senior leadership team Hours: 40 hours per week, 09.00 - 18.00 Direct Reports:N/A DBS: This role is subject to a Basic DBS check Role Summary: Provide a first-class, highly responsive and proactive IT support service Formalise and record IT processes and procedures including maintaining logs and license details Provide insight into new software, hardware, systems and new technologies such as AI Maintain our compliance log and create regular reports for the Head of IT to ensure all systems and approaches comply with our client agreements Apply a technical and analytical approach to identifying and solving IT issues Apply watertight data security and confidentiality measures Core Responsibilities: Provide technical IT support, using strong diagnostic methods to identify and troubleshoot issues and apply appropriate and specific remedies to fix the root cause of any issues Run the sub-interfaces of platforms and the VPN Confidently communicate and train a range of stakeholders on a variety of queries to explain complicated processes with clarity including on GDPR, confidentiality and data security Provide and maintain fit for purpose IT, phone and security equipment and continuously monitor a maintenance register Support the implementation of new software to support processes such as staff expenses Create, collate, update and record key processes for IT ensuring the most up to date industry standards are applied Maintain compliance logs and flag deadlines and requirements to the Compliance Committee and Head of IT Research the most up to date technologies and ensure SHM is at the cutting edge of IT and AI adaptation Ensure data security and confidentiality is managed to the highest standard and is continuously monitored Conduct the annual IT audit in partnership with the Head of IT Update licenses and records and regularly send reports for the Head of IT to flag renewal dates and license status Comply with GDPR and any other legislation that applies to IT data management, confidentiality and data security Maintain an asset register Introduce and manage a room booking system to ensure key events and meetings run harmoniously Core Responsibilities for office support: Carry out basic office maintenance tasks or arrange for professional trades people to do so with minimal disruption to the team Support the IT section of the annual risk assessment and champion health and safety at SHM Core Responsibilities for founders and senior team support: Run occasional IT-related errands for our founders and senior leaders Provide IT and security support for our founders and senior leaders in their residencies in the UK and occasionally overseas Give access to trades people or receive deliveries for our founders and leaders at their residencies Liaise with Personal Assistants, Executive Assistants and the Exec and Projects Enablement Team regarding IT support for founders and senior leaders Additional Activities: Any other duties as required to support the work of SHM Relevant Skills: The successful candidate will be: Quality-driven: You will need to: Have a strong understanding of Microsoft Windows server, Client Technologies and Apple iOS and understand web hosting Have strong skills in monitoring and tuning system performance and security systems Be a rigorous thinker with the ability to solve complex problems and juggle multiple priorities while observing strict confidentiality Strive for continuous improvement and be open to constructive criticism Apply high levels of rigour and attention to detail to both your own work and others' An excellent written and verbal communicator: Be able to find clarity in processes and create clear and sucinct, written processes and procedures . click apply for full job details
Dec 22, 2025
Full time
SHM: IT Manager SHM is a small, but highly successful consulting firm based in London. For the last 25 years, we've been working with our clients to help them solve complex, human-centred problems. The work we do always connects to people, and it deals often with human motivations and interpersonal relationships. We strongly believe in the uniqueness of what we do - and our clients, which over the years have comprised many of the biggest organisations of the world, tell us time and time again that they bring us their most challenging problems because they believe that only we can solve them. Our clients are now turning to us more than ever to help them overcome some of the most fundamental challenges they have ever faced, and to unlock the new opportunities that come from a period of great disruption. In practice, our work covers four main areas: 1. Customer and consumer behaviours: Developing insights and understanding so that we can influence customer and consumer behaviours; 2. Corporate strategy & change: Using insights into motivations and behaviours to change corporate cultures and set new strategies; 3. Organisational relationship development: Working with companies that are in big operational or outsourcing relationships to ensure those relationships stay healthy; 4. Business-to-business communications: Creating clear and compelling stories aimed at repositioning flagship products, services or initiatives. While the work of the team is very broad, spanning many industries, geographies, and sectors, it also has a clear niche: we focus on the motivations behind behaviours and interpersonal dynamics, and on applying insights from academia to the corporate world. Though we may defy easy categorisation, there's no denying the success we bring our clients and the quality of our team. And there's also no denying the challenge and enjoyment we gain from our work. Overview of Role: This role will focus on supporting a small yet busy, fast-paced, high output team who are based in London and all over the world. The IT Manager will provide a first-class IT service and support the smooth running of the office and the home offices of our senior team. IT support: You will work alongside the Head of IT to help the team and be the first point of contact for all IT queries. You will troubleshoot and successfully solve ad-hoc IT queries, always ensuring our people feel supported. You will manage the maintenance and set-up of all the IT equipment including laptops, printers, security systems and phones. You will be confident in supplying equipment that is effective, well maintained and always with the end-user in mind. The role requires strong, technical IT skills including Microsoft Windows Server, Client Technologies, Apple iOS and web hosting. You will need to have skills in monitoring and tuning system performance and security. IT training and process development: You will need to have a thirst for keeping up to date with new technologies, particularly AI and support the Head of IT in creating content for IT guides, policy and training. Skills in implementing and embedding effective AI systems are essential for this role. The IT Manager will also play a role in digitising logs and formalising IT processes. Data management, security, confidentiality and compliance: A strong understanding of GDPR and safe data management are essential for this role. You will ensure all employees are suitably trained and that there are as many measures in place as possible to prevent a breach to ensure we are as data compliant as possible. You will be first point of contact if a breach is suspected and work with the Data Owner/Head of IT. You will be an expert in the most up to date IT security systems and work with the Head of IT to ensure our systems are working effectively and that our people are trained and coached on working with the upmost focus on IT security. You will have a proven track record of working with highly confidential information and ensure it is managed safely, with care and that processes are finessed and documented. This will involve maintaining our compliance log and communicating deadlines and requirements to the Head of IT and the Compliance Committee. Running errands: Our founders and senior team need support with IT and security in their homes and occasionally running errands. You will need to be highly trustworthy and always provide a high-level, bespoke service for our senior team. The ideal candidate: You will have excellent communication skills and the ability to apply the correct diagnostic tools to not only identify issues, but to find the root cause to enable you to fix them. This role would suit an established IT professional who loves challenge, problem solving, helping people and implementing fresh rigour around processes and professionalisation. We are a small company which means we have the chance to get involved with a variety of things and this role will suit someone who is comfortable with working flexibly and thinking outside of the box. IT Manager: Contract detail: Full time/ Permanent Line Manager: This role reports into the Head of IT and the Head of People and Operations Location: Full time in our London offices. Some travel will be required to work in other locations at times to support our founders and senior leadership team Hours: 40 hours per week, 09.00 - 18.00 Direct Reports:N/A DBS: This role is subject to a Basic DBS check Role Summary: Provide a first-class, highly responsive and proactive IT support service Formalise and record IT processes and procedures including maintaining logs and license details Provide insight into new software, hardware, systems and new technologies such as AI Maintain our compliance log and create regular reports for the Head of IT to ensure all systems and approaches comply with our client agreements Apply a technical and analytical approach to identifying and solving IT issues Apply watertight data security and confidentiality measures Core Responsibilities: Provide technical IT support, using strong diagnostic methods to identify and troubleshoot issues and apply appropriate and specific remedies to fix the root cause of any issues Run the sub-interfaces of platforms and the VPN Confidently communicate and train a range of stakeholders on a variety of queries to explain complicated processes with clarity including on GDPR, confidentiality and data security Provide and maintain fit for purpose IT, phone and security equipment and continuously monitor a maintenance register Support the implementation of new software to support processes such as staff expenses Create, collate, update and record key processes for IT ensuring the most up to date industry standards are applied Maintain compliance logs and flag deadlines and requirements to the Compliance Committee and Head of IT Research the most up to date technologies and ensure SHM is at the cutting edge of IT and AI adaptation Ensure data security and confidentiality is managed to the highest standard and is continuously monitored Conduct the annual IT audit in partnership with the Head of IT Update licenses and records and regularly send reports for the Head of IT to flag renewal dates and license status Comply with GDPR and any other legislation that applies to IT data management, confidentiality and data security Maintain an asset register Introduce and manage a room booking system to ensure key events and meetings run harmoniously Core Responsibilities for office support: Carry out basic office maintenance tasks or arrange for professional trades people to do so with minimal disruption to the team Support the IT section of the annual risk assessment and champion health and safety at SHM Core Responsibilities for founders and senior team support: Run occasional IT-related errands for our founders and senior leaders Provide IT and security support for our founders and senior leaders in their residencies in the UK and occasionally overseas Give access to trades people or receive deliveries for our founders and leaders at their residencies Liaise with Personal Assistants, Executive Assistants and the Exec and Projects Enablement Team regarding IT support for founders and senior leaders Additional Activities: Any other duties as required to support the work of SHM Relevant Skills: The successful candidate will be: Quality-driven: You will need to: Have a strong understanding of Microsoft Windows server, Client Technologies and Apple iOS and understand web hosting Have strong skills in monitoring and tuning system performance and security systems Be a rigorous thinker with the ability to solve complex problems and juggle multiple priorities while observing strict confidentiality Strive for continuous improvement and be open to constructive criticism Apply high levels of rigour and attention to detail to both your own work and others' An excellent written and verbal communicator: Be able to find clarity in processes and create clear and sucinct, written processes and procedures . click apply for full job details
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 09, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Are you an experienced Ruminant Nutritionist looking to step into Senior Management and Team Leadership? Our client, a progressive Ruminant Feed company based in the South-West of England, is seeking a Senior Ruminant Nutritionist to manage their sales team, maintain and build their customer base, and offer high quality technical advice to farmers and producers. This is a strategic role requiring someone with strong leadership experience and an excellent technical background in ruminant nutrition. The ideal candidate will reside within or be in commuting distance of the South-West of England. As Ruminant Technical Sales Manager, there will be three main elements to your role: Team Leadership: Manage and support the ruminant sales team, ensuring high performance and continuous development. Commercial: Drive commercial decisions, including key account management, sales growth, pricing decisions, and long-term strategy. Technical: Collaborate with clients and internal teams to develop feed formulations and provide technical advice. You could make a significant impact on this progressive business - committed to producing the highest quality feed. Role & responsibilities: • Inspire, coach, and develop a high-performing sales team to exceed targets. • Collaborate closely with Directors on commercial strategy • Monitor trends and competitor activity to inform proactive decision-making • Maintain and build on existing network of key client accounts • Deliver expert ruminant nutrition advice to farmers and buyers • Manage all feed formulation processes and products • Represent the business at key agricultural events, reinforcing its leadership position. • Deliver accurate forecasting, margin optimisation, and business insights • Maintain precise records, bookkeeping, and reporting related to sales, pricing, and client activity. • Ensure compliance with internal financial policies and external regulatory requirements. Requirements: • Exceptional leadership and mentoring capabilities • Extensive knowledge of ruminant nutrition • Proven sales experience in the feed sector • Strong commercial acumen and strategic decision-making • Team building and people management skills • Formulation experience in Dairy and Beef Sector The package: • Competitive salary (Reflective of experience) • Bonus • Company car and fuel card How do I apply? For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
Dec 08, 2025
Full time
Are you an experienced Ruminant Nutritionist looking to step into Senior Management and Team Leadership? Our client, a progressive Ruminant Feed company based in the South-West of England, is seeking a Senior Ruminant Nutritionist to manage their sales team, maintain and build their customer base, and offer high quality technical advice to farmers and producers. This is a strategic role requiring someone with strong leadership experience and an excellent technical background in ruminant nutrition. The ideal candidate will reside within or be in commuting distance of the South-West of England. As Ruminant Technical Sales Manager, there will be three main elements to your role: Team Leadership: Manage and support the ruminant sales team, ensuring high performance and continuous development. Commercial: Drive commercial decisions, including key account management, sales growth, pricing decisions, and long-term strategy. Technical: Collaborate with clients and internal teams to develop feed formulations and provide technical advice. You could make a significant impact on this progressive business - committed to producing the highest quality feed. Role & responsibilities: • Inspire, coach, and develop a high-performing sales team to exceed targets. • Collaborate closely with Directors on commercial strategy • Monitor trends and competitor activity to inform proactive decision-making • Maintain and build on existing network of key client accounts • Deliver expert ruminant nutrition advice to farmers and buyers • Manage all feed formulation processes and products • Represent the business at key agricultural events, reinforcing its leadership position. • Deliver accurate forecasting, margin optimisation, and business insights • Maintain precise records, bookkeeping, and reporting related to sales, pricing, and client activity. • Ensure compliance with internal financial policies and external regulatory requirements. Requirements: • Exceptional leadership and mentoring capabilities • Extensive knowledge of ruminant nutrition • Proven sales experience in the feed sector • Strong commercial acumen and strategic decision-making • Team building and people management skills • Formulation experience in Dairy and Beef Sector The package: • Competitive salary (Reflective of experience) • Bonus • Company car and fuel card How do I apply? For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
