Job Title: Print + Mailing Operations Director Due to significant investment in plant and technology and company growth, a leading Print + Mailing company is looking for an Operations Director with 10+ years' of industry experience to join its forward thinking team. The Operations Director will be responsible for the company's overall operational direction, management, and organisation. The Operations Director will be the senior figure responsible for driving efficiencies and improving productivity, in line with the business's strategic plans. You will be a leader with the ability to manage and inspire a large team of people. This role encompasses the management of a wide number of departments including production, data, print, facilities and health and safety so will require a thorough knowledge of company processes across several departments. The ideal candidate must be competent and able to plan a variety of operational activities. We are looking for an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company's operations to facilitate continuous improvement, development and long term success. Duties & Key Responsibilities: Liaise with stakeholders and peers to make decisions for operational activities and set strategic goals Management of the Production Manager, Facilities Manager, Print Room Manager and Data Manager. Develop and implement a dynamic new MIS system with the assistance of the IT Director and Client Services Team. Evaluate regularly the efficiency of operational procedures according to the business's objectives and apply improvements Manage the strategic procurement process of the latest print and mail technology Support the Client Services team to enhance customer satisfaction around operational capabilities Review financial information and adjust operational budgets to promote profitability Revise and/or formulate policies and promote their implementation Manage relationships/agreements with external partners/vendors Manage and ensure conformity of the company's four ISO standards via ongoing engagement and annual external audits Ensure that all employees are safe, and that all H&S laws and legislations are followed Evaluate overall performance by gathering, analysing and interpreting data and metrics Formulate and measure strategic KPIs Ensure that the company runs with legality and conformity to established regulations Ensure all operations employees are compliant using Citation for Training, Holidays and HR. Skills Required: Proven experience as an Operations Director or similar Senior Management position. Excellent organisational skills Outstanding communication and leadership skills, with the ability to motivate and inspire a large, diverse team. Excellent technical knowledge and understanding of all the industry's leading machine manufacturers and their capabilities Knowledge of the industry's legal rules and guidelines In depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service etc.) Working knowledge of data analysis and performance/operational metrics Excellent Microsoft Office Package Skills, particularly Excel. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 07, 2026
Full time
Job Title: Print + Mailing Operations Director Due to significant investment in plant and technology and company growth, a leading Print + Mailing company is looking for an Operations Director with 10+ years' of industry experience to join its forward thinking team. The Operations Director will be responsible for the company's overall operational direction, management, and organisation. The Operations Director will be the senior figure responsible for driving efficiencies and improving productivity, in line with the business's strategic plans. You will be a leader with the ability to manage and inspire a large team of people. This role encompasses the management of a wide number of departments including production, data, print, facilities and health and safety so will require a thorough knowledge of company processes across several departments. The ideal candidate must be competent and able to plan a variety of operational activities. We are looking for an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company's operations to facilitate continuous improvement, development and long term success. Duties & Key Responsibilities: Liaise with stakeholders and peers to make decisions for operational activities and set strategic goals Management of the Production Manager, Facilities Manager, Print Room Manager and Data Manager. Develop and implement a dynamic new MIS system with the assistance of the IT Director and Client Services Team. Evaluate regularly the efficiency of operational procedures according to the business's objectives and apply improvements Manage the strategic procurement process of the latest print and mail technology Support the Client Services team to enhance customer satisfaction around operational capabilities Review financial information and adjust operational budgets to promote profitability Revise and/or formulate policies and promote their implementation Manage relationships/agreements with external partners/vendors Manage and ensure conformity of the company's four ISO standards via ongoing engagement and annual external audits Ensure that all employees are safe, and that all H&S laws and legislations are followed Evaluate overall performance by gathering, analysing and interpreting data and metrics Formulate and measure strategic KPIs Ensure that the company runs with legality and conformity to established regulations Ensure all operations employees are compliant using Citation for Training, Holidays and HR. Skills Required: Proven experience as an Operations Director or similar Senior Management position. Excellent organisational skills Outstanding communication and leadership skills, with the ability to motivate and inspire a large, diverse team. Excellent technical knowledge and understanding of all the industry's leading machine manufacturers and their capabilities Knowledge of the industry's legal rules and guidelines In depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service etc.) Working knowledge of data analysis and performance/operational metrics Excellent Microsoft Office Package Skills, particularly Excel. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. Your Role at Vertice At our stage of growth, the people we bring into the business are the single biggest determiner of our success. We believe that the trajectory of our company isn't fully determined by our product roadmap or our capital, but by the calibre of people we bring into the team. As a Talent Partner, you will be responsible for managing the full lifecycle of a hiring process including intake meeting, sourcing, and offer stage, while also acting as a partner to senior stakeholders across the business. You will build innovative sourcing strategies led by data, market intelligence, and influenced by AI, while ensuring exceptional candidate experience throughout the hiring journey. We recruit globally, including across EMEA, US and APAC, and you'll be partnering with hiring managers across a number of different business areas including Customer, Client Delivery, Product and Solutions. Responsibilities Manage end-to-end recruitment processes, including job postings, sourcing, screening, interviewing, offer negotiation and closing. Develop and execute effective sourcing strategies to attract top talent from a range of channels. Proactively build and maintain a talent pipeline for critical and high-demand roles. Collaborate and partner closely with hiring managers and business leaders to understand their hiring needs, establish strong relationships, and provide guidance and expertise. Ensure a positive and engaging candidate experience throughout the recruitment process, providing timely communication, updates, and feedback to candidates, enhancing the company's reputation as an employer. Utilise recruitment metrics and analytics to assess and optimise the effectiveness of sourcing channels, recruitment strategies, and overall progress. Provide regular reports and insights to senior stakeholders. Work on projects outside day-to-day hiring, including enhancing our employer branding and developing AI-assisted tooling that drive efficiencies in the team. Requirements Talent acquisition experience, either within agency (embedded model) or in-house within a high growth environment. You're comfortable with using data to inform hiring decisions, ideally within Ashby. Strong expertise in sourcing strategies, candidate assessment, and full-cycle recruitment practices with the ability to manage multiple priorities and deadlines. Exceptional interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels. You're curious about AI and how it can assist decision-making in a modern recruitment organisation. Why join Vertice? Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS. Work with passionate and talented teams that value your contributions and expertise. Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity. Share in our success with equity options. Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
Apr 06, 2026
Full time
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. Your Role at Vertice At our stage of growth, the people we bring into the business are the single biggest determiner of our success. We believe that the trajectory of our company isn't fully determined by our product roadmap or our capital, but by the calibre of people we bring into the team. As a Talent Partner, you will be responsible for managing the full lifecycle of a hiring process including intake meeting, sourcing, and offer stage, while also acting as a partner to senior stakeholders across the business. You will build innovative sourcing strategies led by data, market intelligence, and influenced by AI, while ensuring exceptional candidate experience throughout the hiring journey. We recruit globally, including across EMEA, US and APAC, and you'll be partnering with hiring managers across a number of different business areas including Customer, Client Delivery, Product and Solutions. Responsibilities Manage end-to-end recruitment processes, including job postings, sourcing, screening, interviewing, offer negotiation and closing. Develop and execute effective sourcing strategies to attract top talent from a range of channels. Proactively build and maintain a talent pipeline for critical and high-demand roles. Collaborate and partner closely with hiring managers and business leaders to understand their hiring needs, establish strong relationships, and provide guidance and expertise. Ensure a positive and engaging candidate experience throughout the recruitment process, providing timely communication, updates, and feedback to candidates, enhancing the company's reputation as an employer. Utilise recruitment metrics and analytics to assess and optimise the effectiveness of sourcing channels, recruitment strategies, and overall progress. Provide regular reports and insights to senior stakeholders. Work on projects outside day-to-day hiring, including enhancing our employer branding and developing AI-assisted tooling that drive efficiencies in the team. Requirements Talent acquisition experience, either within agency (embedded model) or in-house within a high growth environment. You're comfortable with using data to inform hiring decisions, ideally within Ashby. Strong expertise in sourcing strategies, candidate assessment, and full-cycle recruitment practices with the ability to manage multiple priorities and deadlines. Exceptional interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels. You're curious about AI and how it can assist decision-making in a modern recruitment organisation. Why join Vertice? Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS. Work with passionate and talented teams that value your contributions and expertise. Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity. Share in our success with equity options. Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Apr 06, 2026
Full time
Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Apr 06, 2026
Full time
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. Your Role You will be a cornerstone of our EMEA growth engine, here to architect and scale a world-class outbound function. You will lead a high-impact team of Business Development Representatives (BDRs), acting as both a strategic mentor and a tactical execution expert, as well as driving continous improvements across the function. We are looking for a rare breed: someone with the commercial grit to hunt, the analytical mind to optimize conversion funnels, and the leadership presence to inspire a team of ambitious builders. We value trajectory over tenure. We care about your drive, your standards, and your ability to win. Responsibilities Team Leadership & Coaching: Manage, recruit, and develop a team of BDRs. You'll be in the trenches with them-conducting live call coaching, sharpening email copy, and mastering the art of the "hook." Outbound Strategy: Design and execute multi-channel outbound plays across the EMEA region. You will identify high-value segments and ensure our messaging cuts through the noise. Pipeline Governance: Own the numbers. You'll monitor the health of the lead-to-opportunity funnel, ensuring high volume doesn't come at the expense of quality. The "Feedback Loop": Act as the strategic bridge between Marketing and Sales. You'll provide real-time market feedback on what messaging is landing and where we need to pivot. Operational Excellence: Build and refine the "BDR Playbook." From tech-stack optimization to compensation structures, you will constantly look for ways to make the team more efficient every week. Performance Accountability: Set a high bar. You will manage quotas, track KPIs, and hold the team accountable to "Vertice-level" standards of excellence. Requirements Proven Track Record: Ideally, you have experience in a high-growth SaaS environment in a sales leadership capacity. You have a history of over-performing against aggressive targets. Strategic & Analytical: You don't just "send more emails." You analyze open rates, meeting quality and conversion cohorts to decide where the team should spend their time. High Emotional Intelligence: You can motivate a team through the inevitable highs and lows of outbound sales. You know when to push and when to support. Exceptional Communication: You are a master of brevity. You can write a cold email that actually gets a response and teach others to do the same. Resilience & Character: You have a "founder's mindset." You are comfortable with ambiguity, move at an incredible pace, and possess the backbone to challenge the status quo. Detail-Oriented: You care about CRM hygiene and the small tweaks in a sequence that double its effectiveness. Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
Apr 06, 2026
Full time
Vertice was launched in 2022 to transform how companies manage their technology spend. Our agentic workflows, AI insights and expert buyers empower companies to buy smarter and scale faster, with Finance and Procurement leaders in over 30 countries worldwide trusting Vertice to manage their software purchases. In the software category alone, we have managed over $10bn in spend and have a track record of delivering 20% savings and halving procurement cycles. Headquartered in London with offices across the world including New York, Brno, Sydney and Johannesburg, we're shaping the future of procurement on a global scale. And we're just getting started. Founded by serial entrepreneurs Roy Tuvey and Eldar Tuvey, who have a track record of building two category-defining technology companies to exit, Vertice has seen a remarkable 13X revenue growth in two years. This trajectory earned us the spot on the Sunday Times' 2026 Tech 100 list, following our recognition as 2025's fastest-growing startup in the UK by the FT's Sifted, and as fourth in Europe. Following our Series C, we have secured $100M+ in funding from leading investors including Bessemer Venture Partners, 83North and Lakestar, and are expanding our reach across our team. Do you want to make an outsized impact, work with exceptional people, and be part of a highly motivated team? Come and join our mission to build the Intelligent Procurement Platform. Your Role You will be a cornerstone of our EMEA growth engine, here to architect and scale a world-class outbound function. You will lead a high-impact team of Business Development Representatives (BDRs), acting as both a strategic mentor and a tactical execution expert, as well as driving continous improvements across the function. We are looking for a rare breed: someone with the commercial grit to hunt, the analytical mind to optimize conversion funnels, and the leadership presence to inspire a team of ambitious builders. We value trajectory over tenure. We care about your drive, your standards, and your ability to win. Responsibilities Team Leadership & Coaching: Manage, recruit, and develop a team of BDRs. You'll be in the trenches with them-conducting live call coaching, sharpening email copy, and mastering the art of the "hook." Outbound Strategy: Design and execute multi-channel outbound plays across the EMEA region. You will identify high-value segments and ensure our messaging cuts through the noise. Pipeline Governance: Own the numbers. You'll monitor the health of the lead-to-opportunity funnel, ensuring high volume doesn't come at the expense of quality. The "Feedback Loop": Act as the strategic bridge between Marketing and Sales. You'll provide real-time market feedback on what messaging is landing and where we need to pivot. Operational Excellence: Build and refine the "BDR Playbook." From tech-stack optimization to compensation structures, you will constantly look for ways to make the team more efficient every week. Performance Accountability: Set a high bar. You will manage quotas, track KPIs, and hold the team accountable to "Vertice-level" standards of excellence. Requirements Proven Track Record: Ideally, you have experience in a high-growth SaaS environment in a sales leadership capacity. You have a history of over-performing against aggressive targets. Strategic & Analytical: You don't just "send more emails." You analyze open rates, meeting quality and conversion cohorts to decide where the team should spend their time. High Emotional Intelligence: You can motivate a team through the inevitable highs and lows of outbound sales. You know when to push and when to support. Exceptional Communication: You are a master of brevity. You can write a cold email that actually gets a response and teach others to do the same. Resilience & Character: You have a "founder's mindset." You are comfortable with ambiguity, move at an incredible pace, and possess the backbone to challenge the status quo. Detail-Oriented: You care about CRM hygiene and the small tweaks in a sequence that double its effectiveness. Final things to note: Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job, and any data you provide us will be stored and disseminated in accordance with Vertice's privacy policy. We like to deal directly with our candidates so no agencies please! If you aren't sure this job applies to you, feel free to send your CV to , and we'll be happy to take a look and see if you could be a good fit anywhere else in our business!
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Project Manager - Operational Property We're excited to welcome a new Project Manager within our Estates team. Navigate your future and lock in your career as we keep our canals open and alive. This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Relevant Hubs: Leeds, Ellesmere Port, Burnley, Birmingham, Gloucester, Crickhowel. Role Overview The Trust is undergoing significant change to become more efficient, agile and technology enabled. This transformation involves reviewing and improving existing processes and ways of working across the Investment & Commercial - Estates directorate (Operational Property Team) and potentially wider areas of the organisation. Working collaboratively across the Trust, the post holder will manage the successful delivery of a range of projects and programmes. These may not always be high value but will be multi faceted, potentially complex and highly impactful, spanning areas such as people processes, IT, equipment and business operations. By leading this work effectively, the post holder will make a key contribution to the long term financial sustainability of the Trust and support its ambitions as the waterways and wellbeing charity. Key Accountabilities Manage projects in accordance with the Trust's policies and defined standards to ensure compliance, from conception to final completion. Capture project requirements, assess user and stakeholder impact, preparation of business cases to justify investment in a project. Develop, implement and monitor progress against a schedule of project activities and key milestones to achieve the project objectives. Develop and implement reactive strategies to address emerging project circumstances. Identify project people resource needs, recruit for, assign, lead and motivate the project team to ensure all project objectives are achieved. Work collaboratively with Trust teams and, where needed, influence them to participate and support project implementation. Represent the Trust with external parties/ organisation in the furtherment of the project programme. Develop and agree project budgets and control forecast and actual costs against the budgets. Plan and control forecasts and actual costs against the project budget. Manage risks, issues and changes on the project. Maintain communications with stakeholders and the project team/organisation to satisfy their differing needs. Maintain progress and other reporting relating to projects through a range of media - written, oral, presentation, digital - for both internal and external audiences and a range of people and seniorities. Adapt approach as appropriate. Identify procurement needs required for projects, work with internal Trust teams to implement required procurement. Handover and closure of the project in a controlled manner highlighting any areas for improvements or elements of good practice to be considered in future projects. Work safely ensuring the safety of others and contribute to safe working in all activities Identify opportunities for, recruit for and lead volunteers as appropriate in the delivery of the project programme. Display the Trust values and behaviours at all times Ensure that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust's policies and values About you You're an organised and adaptable project professional with experience delivering complex projects from concept to completion. You can analyse requirements, build clear plans and manage budgets, risks and changes effectively. Collaborative and confident, you work well with a range of teams, communicate clearly at all levels and can influence others to support project goals. You lead project groups with clarity and motivation, and you're comfortable representing the Trust with external partners. You bring a solutions focused approach, a commitment to safe working and the ability to keep projects on track in a fast moving environment. Experience involving or leading volunteers is an advantage. Skills & Qualifications Degree (or equivalent) in a related discipline e.g. Project or programme management Project/Programme Management accreditation/qualification i.e. APM Project Management Qualification, Managing Successful Programmes (MSP), Prince2; or ability to work towards it. Technician/Associate level (or equivalent) membership of an appropriate professional body e.g. .Association for Project Management (APM), Institution of Civil Engineers (ICE) Royal Institute of Chartered Surveyors (RICS) Proven post qualification experience of successfully managing multiple complex projects across different sectors. Comprehensive knowledge of project management processes and systems Some experience of SAP particularly in the Logistics, Accounting and Information System modules Some experience of various approaches to procurement, applicable contracts and requirements. Authoritative and able communicator in a range of media - written, oral and digital; for a range of audiences and seniorities to executive level - both for internal and external audiences. Ability to manage internal and external stakeholders, taking account of their levels of influence Proficient in the use of a personal computer and business applications software e.g. Excel, Word and other MS office applications. Proven ability to prepare and maintain schedules for activities and events for projects, taking account of dependencies and resource requirements. Proven ability to develop and agree budgets for projects and control forecast and actual costs against the budgets. Valid UK driving license Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Safeguarding - To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £39,500 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long term negative effect on your ability to carry out normal day to day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers.
Apr 06, 2026
Full time
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Project Manager - Operational Property We're excited to welcome a new Project Manager within our Estates team. Navigate your future and lock in your career as we keep our canals open and alive. This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Relevant Hubs: Leeds, Ellesmere Port, Burnley, Birmingham, Gloucester, Crickhowel. Role Overview The Trust is undergoing significant change to become more efficient, agile and technology enabled. This transformation involves reviewing and improving existing processes and ways of working across the Investment & Commercial - Estates directorate (Operational Property Team) and potentially wider areas of the organisation. Working collaboratively across the Trust, the post holder will manage the successful delivery of a range of projects and programmes. These may not always be high value but will be multi faceted, potentially complex and highly impactful, spanning areas such as people processes, IT, equipment and business operations. By leading this work effectively, the post holder will make a key contribution to the long term financial sustainability of the Trust and support its ambitions as the waterways and wellbeing charity. Key Accountabilities Manage projects in accordance with the Trust's policies and defined standards to ensure compliance, from conception to final completion. Capture project requirements, assess user and stakeholder impact, preparation of business cases to justify investment in a project. Develop, implement and monitor progress against a schedule of project activities and key milestones to achieve the project objectives. Develop and implement reactive strategies to address emerging project circumstances. Identify project people resource needs, recruit for, assign, lead and motivate the project team to ensure all project objectives are achieved. Work collaboratively with Trust teams and, where needed, influence them to participate and support project implementation. Represent the Trust with external parties/ organisation in the furtherment of the project programme. Develop and agree project budgets and control forecast and actual costs against the budgets. Plan and control forecasts and actual costs against the project budget. Manage risks, issues and changes on the project. Maintain communications with stakeholders and the project team/organisation to satisfy their differing needs. Maintain progress and other reporting relating to projects through a range of media - written, oral, presentation, digital - for both internal and external audiences and a range of people and seniorities. Adapt approach as appropriate. Identify procurement needs required for projects, work with internal Trust teams to implement required procurement. Handover and closure of the project in a controlled manner highlighting any areas for improvements or elements of good practice to be considered in future projects. Work safely ensuring the safety of others and contribute to safe working in all activities Identify opportunities for, recruit for and lead volunteers as appropriate in the delivery of the project programme. Display the Trust values and behaviours at all times Ensure that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust's policies and values About you You're an organised and adaptable project professional with experience delivering complex projects from concept to completion. You can analyse requirements, build clear plans and manage budgets, risks and changes effectively. Collaborative and confident, you work well with a range of teams, communicate clearly at all levels and can influence others to support project goals. You lead project groups with clarity and motivation, and you're comfortable representing the Trust with external partners. You bring a solutions focused approach, a commitment to safe working and the ability to keep projects on track in a fast moving environment. Experience involving or leading volunteers is an advantage. Skills & Qualifications Degree (or equivalent) in a related discipline e.g. Project or programme management Project/Programme Management accreditation/qualification i.e. APM Project Management Qualification, Managing Successful Programmes (MSP), Prince2; or ability to work towards it. Technician/Associate level (or equivalent) membership of an appropriate professional body e.g. .Association for Project Management (APM), Institution of Civil Engineers (ICE) Royal Institute of Chartered Surveyors (RICS) Proven post qualification experience of successfully managing multiple complex projects across different sectors. Comprehensive knowledge of project management processes and systems Some experience of SAP particularly in the Logistics, Accounting and Information System modules Some experience of various approaches to procurement, applicable contracts and requirements. Authoritative and able communicator in a range of media - written, oral and digital; for a range of audiences and seniorities to executive level - both for internal and external audiences. Ability to manage internal and external stakeholders, taking account of their levels of influence Proficient in the use of a personal computer and business applications software e.g. Excel, Word and other MS office applications. Proven ability to prepare and maintain schedules for activities and events for projects, taking account of dependencies and resource requirements. Proven ability to develop and agree budgets for projects and control forecast and actual costs against the budgets. Valid UK driving license Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Safeguarding - To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £39,500 + £390 per month Car Cash Allowance. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long term negative effect on your ability to carry out normal day to day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers.
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? What you become part of: The Commercialisation team work closely with brand owners, CCEP GB teams and Central colleagues to deliver projects across CCEP's portfolio. We collaborate extensively with The Coca-Cola Company, Commercial Development, Sales, and Finance. Similarly, Engineering & Technology, Planning, Procurement, Manufacturing, and Logistics are key Supply Chain stakeholders. What to expect: The Commercialisation team are responsible for project managing business change initiatives across CCEP's portfolio and work in two teams, with a Senior Manager leading each: - Portfolio - driving innovation and managing the portfolio - across packs, brands, promotions, artwork, and reformulation - in partnership with Brand Owners, R&MGM, and Supply Chain. - Supply Chain - site trials and Supply Chain solutions The Commercialisation team members are responsible for leading their own projects; ranging in size, complexity and value from artwork changes to impactful manufacturing changes. Individuals develop robust relationships with their broad stakeholder group and provide expert counsel to Commercial and Supply Chain colleagues, they are accountable for successful project delivery and leading the project team. This is an exciting, fast paced, and varied role. It will suit an organised, calm, methodical and patient individual who takes pride in developing technical understanding, has good judgment, and can simplify complex information for a senior audience. It is essential to that you are comfortable with ambiguity and have an accountability mindset. Key responsibilities : Gather project teams together and lead meetings Facilitate decision making with a focus that balances cost and service Provide constructive challenge to colleagues and stakeholders Maintain a robust stakeholder management plan Achieve alignment across Supply Chain, TCCC and the Commercial Development teams Understand and draw attention to interdependences between projects and how they cost and service Lead communication on projects: clarifying scope, timelines, challenges, and highlighting risk to enable effective decision making Knowledge, skills and abilities: Previous experience in an FMCG environment, typically with experience in either Supply Chain, Procurement, Sales & Marketing or Project Management A robust understanding of the bottler model, the relationship between Supply Chain functions .or, a detailed understanding of the Coke System and the interaction with Commercial Development, Sales and Supply Chain functions Proven track record in Project Management of complex initiatives projects or a record of managing change and influencing stakeholders across a matrix organisation Strong initiative for problem solving and framing alternative solutions A willingness to develop at pace Lead & Can Do attitude: positively influence others to achieve positive outcomes Foster collaboration: work effectively with others to set goals, resolve problems, and make decisions that enhance the organisation Plan: determine strategies to move the team forward, set goals, create and implement actions plans, and evaluate the process and results. The closing date for applications is 13/04/2026. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 06, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? What you become part of: The Commercialisation team work closely with brand owners, CCEP GB teams and Central colleagues to deliver projects across CCEP's portfolio. We collaborate extensively with The Coca-Cola Company, Commercial Development, Sales, and Finance. Similarly, Engineering & Technology, Planning, Procurement, Manufacturing, and Logistics are key Supply Chain stakeholders. What to expect: The Commercialisation team are responsible for project managing business change initiatives across CCEP's portfolio and work in two teams, with a Senior Manager leading each: - Portfolio - driving innovation and managing the portfolio - across packs, brands, promotions, artwork, and reformulation - in partnership with Brand Owners, R&MGM, and Supply Chain. - Supply Chain - site trials and Supply Chain solutions The Commercialisation team members are responsible for leading their own projects; ranging in size, complexity and value from artwork changes to impactful manufacturing changes. Individuals develop robust relationships with their broad stakeholder group and provide expert counsel to Commercial and Supply Chain colleagues, they are accountable for successful project delivery and leading the project team. This is an exciting, fast paced, and varied role. It will suit an organised, calm, methodical and patient individual who takes pride in developing technical understanding, has good judgment, and can simplify complex information for a senior audience. It is essential to that you are comfortable with ambiguity and have an accountability mindset. Key responsibilities : Gather project teams together and lead meetings Facilitate decision making with a focus that balances cost and service Provide constructive challenge to colleagues and stakeholders Maintain a robust stakeholder management plan Achieve alignment across Supply Chain, TCCC and the Commercial Development teams Understand and draw attention to interdependences between projects and how they cost and service Lead communication on projects: clarifying scope, timelines, challenges, and highlighting risk to enable effective decision making Knowledge, skills and abilities: Previous experience in an FMCG environment, typically with experience in either Supply Chain, Procurement, Sales & Marketing or Project Management A robust understanding of the bottler model, the relationship between Supply Chain functions .or, a detailed understanding of the Coke System and the interaction with Commercial Development, Sales and Supply Chain functions Proven track record in Project Management of complex initiatives projects or a record of managing change and influencing stakeholders across a matrix organisation Strong initiative for problem solving and framing alternative solutions A willingness to develop at pace Lead & Can Do attitude: positively influence others to achieve positive outcomes Foster collaboration: work effectively with others to set goals, resolve problems, and make decisions that enhance the organisation Plan: determine strategies to move the team forward, set goals, create and implement actions plans, and evaluate the process and results. The closing date for applications is 13/04/2026. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Role: Separation Management Office Lead Level: Senior Manager Location: London (with travel as required) Role Overview We are seeking a highly experienced Separation Management Office (SMO) Lead to join our newly established Transformation Office within the Strategy & Consulting division. This individual sits at the intersection of M&A and Enterprise Transformation, driving successful separations across some of the largest global transactions. The SMO Lead will possess a deep understanding of the full M&A lifecycle and will engage directly with C-suite and Board-level stakeholders on both buy-side and sell-side mandates. They will bring hands-on experience across diligence, separation planning, TSA drafting and negotiation, Day 1 and Day 100 readiness, and full SMO delivery leadership. Platform experience in SAP, Oracle and/or Workday is desirable. Key Responsibilities 1. Separation Management Office Leadership Lead the SMO on large-scale transactions, providing end-to-end programme governance across all separation workstreams Own integrated planning, critical path management, and interdependency tracking across Technology, Data, Finance, HR, Legal, and Commercial workstreams Define and manage programme tooling and establish reporting cadences for senior stakeholders Own the RAID log, escalation protocols, and risk management framework throughout the separation lifecycle Lead Value Management and Definition activities, including benefits realisation tracking and value leakage prevention 2. Deal Lead (Small to Mid-Size Transactions) Carry end-to-end accountability for the successful separation of a divesting entity, from signing through to TSA exit Act as the primary client relationship owner, maintaining senior-level trust across both RemainCo and NewCo leadership 3. Day 1 & Day 100 Readiness Lead cutover planning, go/no-go governance, and Day 1 readiness tracking across all workstreams Define and execute the post-close stabilisation plan through to steady-state operations Manage hypercare period governance and issue resolution to ensure continuity of business operations 4. Separation Strategy & Budget Work with senior leaders on both buy and sell side to develop and cost separation approach options, including assessment of technical architecture alternatives Identify and quantify stranded costs for RemainCo; develop and track the stranded cost elimination plan Support the development of auditable carve-out P&Ls and standalone cost models for diligence and separation budgeting purposes 5. Separation Planning Develop the integrated separation plan across all aspects of the deal, with particular specialism in: Technology: application landscape separation, infrastructure decommission, network and identity management Data: data boundary definition, data migration planning and execution, data cleansing and quality Business Readiness: operational cutover, change management, and employee communications 6. TSA Drafting & Negotiation Lead the development of Technology and Data Transition Service Agreements (TSAs) Provide knowledgeable advice on negotiation approach, cost modelling, and exit planning for TSA workstreams Manage TSA governance post-close, tracking delivery obligations and exit milestones 7. Practice Development & Business Development Contribute to the development of the M&A practice through creation of offerings, playbooks, tools, and accelerators Support origination and proposal development, including responding to RFPs and shaping new opportunities Build and maintain senior client relationships, acting as a trusted advisor beyond the immediate transaction Mentor and develop junior team members, contributing to a high-performance separation delivery community 8. Diligence (Preferred) Lead commercial and/or technical diligence to support clients in the assessment of a target asset Provide rapid assessment of separation complexity, TSA requirements, and standalone cost estimates to inform deal valuation Stakeholder Landscape The SMO Lead will operate across a complex stakeholder ecosystem, engaging regularly with: C-suite and Board: CDIO, CFO, CEO, on both RemainCo and NewCo sides PE Sponsors: reporting into deal teams, supporting sponsor-level decision-making Third-Party Vendors & System Integrators: managing delivery obligations during separation Functional Workstream Leads: Technology, Finance, HR, Legal, Procurement, Commercial
Apr 05, 2026
Full time
Role: Separation Management Office Lead Level: Senior Manager Location: London (with travel as required) Role Overview We are seeking a highly experienced Separation Management Office (SMO) Lead to join our newly established Transformation Office within the Strategy & Consulting division. This individual sits at the intersection of M&A and Enterprise Transformation, driving successful separations across some of the largest global transactions. The SMO Lead will possess a deep understanding of the full M&A lifecycle and will engage directly with C-suite and Board-level stakeholders on both buy-side and sell-side mandates. They will bring hands-on experience across diligence, separation planning, TSA drafting and negotiation, Day 1 and Day 100 readiness, and full SMO delivery leadership. Platform experience in SAP, Oracle and/or Workday is desirable. Key Responsibilities 1. Separation Management Office Leadership Lead the SMO on large-scale transactions, providing end-to-end programme governance across all separation workstreams Own integrated planning, critical path management, and interdependency tracking across Technology, Data, Finance, HR, Legal, and Commercial workstreams Define and manage programme tooling and establish reporting cadences for senior stakeholders Own the RAID log, escalation protocols, and risk management framework throughout the separation lifecycle Lead Value Management and Definition activities, including benefits realisation tracking and value leakage prevention 2. Deal Lead (Small to Mid-Size Transactions) Carry end-to-end accountability for the successful separation of a divesting entity, from signing through to TSA exit Act as the primary client relationship owner, maintaining senior-level trust across both RemainCo and NewCo leadership 3. Day 1 & Day 100 Readiness Lead cutover planning, go/no-go governance, and Day 1 readiness tracking across all workstreams Define and execute the post-close stabilisation plan through to steady-state operations Manage hypercare period governance and issue resolution to ensure continuity of business operations 4. Separation Strategy & Budget Work with senior leaders on both buy and sell side to develop and cost separation approach options, including assessment of technical architecture alternatives Identify and quantify stranded costs for RemainCo; develop and track the stranded cost elimination plan Support the development of auditable carve-out P&Ls and standalone cost models for diligence and separation budgeting purposes 5. Separation Planning Develop the integrated separation plan across all aspects of the deal, with particular specialism in: Technology: application landscape separation, infrastructure decommission, network and identity management Data: data boundary definition, data migration planning and execution, data cleansing and quality Business Readiness: operational cutover, change management, and employee communications 6. TSA Drafting & Negotiation Lead the development of Technology and Data Transition Service Agreements (TSAs) Provide knowledgeable advice on negotiation approach, cost modelling, and exit planning for TSA workstreams Manage TSA governance post-close, tracking delivery obligations and exit milestones 7. Practice Development & Business Development Contribute to the development of the M&A practice through creation of offerings, playbooks, tools, and accelerators Support origination and proposal development, including responding to RFPs and shaping new opportunities Build and maintain senior client relationships, acting as a trusted advisor beyond the immediate transaction Mentor and develop junior team members, contributing to a high-performance separation delivery community 8. Diligence (Preferred) Lead commercial and/or technical diligence to support clients in the assessment of a target asset Provide rapid assessment of separation complexity, TSA requirements, and standalone cost estimates to inform deal valuation Stakeholder Landscape The SMO Lead will operate across a complex stakeholder ecosystem, engaging regularly with: C-suite and Board: CDIO, CFO, CEO, on both RemainCo and NewCo sides PE Sponsors: reporting into deal teams, supporting sponsor-level decision-making Third-Party Vendors & System Integrators: managing delivery obligations during separation Functional Workstream Leads: Technology, Finance, HR, Legal, Procurement, Commercial
Overview Product Manager is responsible for managing the outdoor product range, ensuring it meets commercial objectives, consumer and customer expectations. The role covers the full product lifecycle, with a strong emphasis on sourcing from Far East suppliers, maintaining quality and compliance standards, and delivering agreed financial targets. You will lead the delivery of design, development and release into high volume manufacture the agreed roadmap for the outdoor category, whilst providing support where appropriate on the Flame category. Working with procurement and quality teams to lead the selection and management of third-party suppliers, manage full product lifecycle design, working with the quality and audit manage the development, validation, certification, and manufacture. Deliver activities in line with the requirements of the New Product Introduction (NPI) process, the company operating procedures, and European and UK regulatory standards. The role is responsible for delivering all activity OTIF, using their expertise and knowledge and always striving for a best-in-class approach. Responsibilities Working with CPO and Product Director define clear requirement specifications for suppliers in line with consumer needs and category strategy. Deliver products with range thinking - minimising complexity, whilst achieving company sustainability and durability targets. Collaborate with external suppliers on the design, development, certification, and manufacturing of the products to overcome all technical challenges and issues with appropriate resources to meet project targets. Lead external supplier selection for the relevant categories, in collaboration with Procurement, Quality and the Head Quality Manage all NPI through the NPI Process and provide business case rationale to support the selection of ODM / off the shelf supply or third-party OEM originated designs, with Glen Dimplex IP in place. Working with the R&D and quality team lead the OEM and ODM suppliers customised mechanical aspects of product design - structural, materials, mechanisms, wiring routing, etc. and agree any required Capex investment as part of the NPI business case for approval. Liaise with DCP quality team to ensure product designs conform to all required regulations and standards. Aligning with internal R&D compliance areas for clarification as required. Own packaging and instruction manual design process Work with the marketing team to develop- the required online content i.e. video, lifestyle imagery and product description highlighting the key selling points of the product Build and execute product launch plans with MS&P, Marketing and Sales team. Skills, Knowledge and Experience ESSENTIAL Strong understanding of core design principles in relevant technology Strong background in product design and experience of working for a format NPI stage and gate process. Strong background in successfully delivering new products to market. Awareness of effective planning and implementation of design activity. Strong analytical and critical reasoning skills, problem solving and root cause analysis, and implementation of solutions. Team player with excellent verbal and written communication and networking skills with strong drive, initiative, and self-motivation, able to interface with all parts of the business internally and externally. Ability to balance competing priorities and drive issues to completion, working to strict deadline and under pressure. Awareness of markets and customers. Excellent attention to detail and ability to assimilate and manage information and ask questions to ensure information correct. DESIRABLE Strong UK B2C and B2B appliance market experience and knowledge Excellent technical experience and advanced knowledge of own or professional discipline, and a working knowledge of other disciplines. COMPETENCIES Qualifications Marketing or business degree or CIM qualification. Experience Significant and relevant post qualification/after degree experience in a wide range of new product design and introduction roles, including significant experience of working with third party suppliers on mechanical, electrical, electronic or software elements (minimum 5 years). Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays
Apr 05, 2026
Full time
Overview Product Manager is responsible for managing the outdoor product range, ensuring it meets commercial objectives, consumer and customer expectations. The role covers the full product lifecycle, with a strong emphasis on sourcing from Far East suppliers, maintaining quality and compliance standards, and delivering agreed financial targets. You will lead the delivery of design, development and release into high volume manufacture the agreed roadmap for the outdoor category, whilst providing support where appropriate on the Flame category. Working with procurement and quality teams to lead the selection and management of third-party suppliers, manage full product lifecycle design, working with the quality and audit manage the development, validation, certification, and manufacture. Deliver activities in line with the requirements of the New Product Introduction (NPI) process, the company operating procedures, and European and UK regulatory standards. The role is responsible for delivering all activity OTIF, using their expertise and knowledge and always striving for a best-in-class approach. Responsibilities Working with CPO and Product Director define clear requirement specifications for suppliers in line with consumer needs and category strategy. Deliver products with range thinking - minimising complexity, whilst achieving company sustainability and durability targets. Collaborate with external suppliers on the design, development, certification, and manufacturing of the products to overcome all technical challenges and issues with appropriate resources to meet project targets. Lead external supplier selection for the relevant categories, in collaboration with Procurement, Quality and the Head Quality Manage all NPI through the NPI Process and provide business case rationale to support the selection of ODM / off the shelf supply or third-party OEM originated designs, with Glen Dimplex IP in place. Working with the R&D and quality team lead the OEM and ODM suppliers customised mechanical aspects of product design - structural, materials, mechanisms, wiring routing, etc. and agree any required Capex investment as part of the NPI business case for approval. Liaise with DCP quality team to ensure product designs conform to all required regulations and standards. Aligning with internal R&D compliance areas for clarification as required. Own packaging and instruction manual design process Work with the marketing team to develop- the required online content i.e. video, lifestyle imagery and product description highlighting the key selling points of the product Build and execute product launch plans with MS&P, Marketing and Sales team. Skills, Knowledge and Experience ESSENTIAL Strong understanding of core design principles in relevant technology Strong background in product design and experience of working for a format NPI stage and gate process. Strong background in successfully delivering new products to market. Awareness of effective planning and implementation of design activity. Strong analytical and critical reasoning skills, problem solving and root cause analysis, and implementation of solutions. Team player with excellent verbal and written communication and networking skills with strong drive, initiative, and self-motivation, able to interface with all parts of the business internally and externally. Ability to balance competing priorities and drive issues to completion, working to strict deadline and under pressure. Awareness of markets and customers. Excellent attention to detail and ability to assimilate and manage information and ask questions to ensure information correct. DESIRABLE Strong UK B2C and B2B appliance market experience and knowledge Excellent technical experience and advanced knowledge of own or professional discipline, and a working knowledge of other disciplines. COMPETENCIES Qualifications Marketing or business degree or CIM qualification. Experience Significant and relevant post qualification/after degree experience in a wide range of new product design and introduction roles, including significant experience of working with third party suppliers on mechanical, electrical, electronic or software elements (minimum 5 years). Pension, Health Cash Plan, Cycle to Work Scheme, Employee Discount, Values Award, Holidays
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job The Global Facilities Director is part of the senior leadership team within our Real Estate operation, responsible for overseeing, strategizing and managing all aspects of facilities operations throughout the organization's worldwide presence. This includes the development and execution of building services and facilities management (FM) activities across multiple locations, ensuring every site (from offices to warehouse facilities and other properties) operates with optimal efficiency, safety and sustainability. A key responsibility of this role is the commissioning of services in new locations and projects across the globe, supporting long-term business vision and growth. You'll collaborate closely with internal stakeholders, cross functional project teams and external partners to deliver highly effective facilities solutions. The role also requires the creation and implementation of robust performance measuring and reporting metrics across all areas of responsibility, as well as the implementation and rollout of facilities management (FM) technologies to drive operational excellence. The Global Facilities Director leads a small, agile team of Facilities Managers and office resource colleagues, who are based in key global company locations. This role requires regular worldwide travel and will liaise and collaborate with senior colleagues for the rollout of our new and ever evolving portfolio. Key Responsibilities Develop and execute a comprehensive global facilities strategy that encompasses building services and facilities management activities spanning all company locations, in alignment with business objectives and values Lead, mentor, and manage a small, globally distributed team of Facilities Managers and office resource staff, fostering a collaborative and high performance culture across regions Oversee the maintenance, repair, and operational integrity of all properties, including the creation and enhancement of building services, consolidated delivery by partners and ensuring regulatory compliance and safety at every site Commission services in new locations and projects globally, ensuring successful start up, integration, and operational excellence from day one Manage budgets, contracts, and vendor relationships to deliver cost effective, reliable, and high quality services Drive sustainability projects, such as energy management, waste reduction and green building initiatives, embedding these practices across all locations Support the cross collaboration between areas of the department for capital projects - including office fit outs, relocations, refurbishments, new site launches and the standardisation of building services across the global portfolio Establish, monitor, and continually refine key performance indicators and reporting metrics to measure success across all aspects of the remit, ensuring transparency, accountability, and continuous improvement Lead the implementation and rollout of FM technologies, leveraging digital solutions to enhance service delivery, reporting and operational efficiency Act as the lead for crisis management, business continuity, and emergency response protocols at all facilities Work to maintain BCP validity and risk mitigation approaches Collaborate with senior leadership, HR, IT, project teams, internal stakeholders and external partners to ensure that facilities and building services support employee well being, productivity and strategic initiatives Stay current with industry trends, emerging technologies, and best practices in global facilities management and building services Knowledge, Skills + Experience Bachelor's degree in Facilities Management, Building Services Engineering, Business Administration or a related field and master's degree preferred Extensive experience in FM, including hands on development, delivery and commissioning of building services and FM activities across multiple international locations and especially workplace Experience in a senior leadership capacity Strong knowledge of health & safety, environmental standards, and regulatory compliance applicable to various countries and building types Health & Safety qualifications (such as NEBOSH, IOSH or equivalent) are highly desirable Demonstrated excellence in project management and organisational skills, with a proven ability to deliver complex projects and standardise services across multiple sites Financial experience in managing sizeable budgets and contracts related to facilities and building operations Exceptional communication and interpersonal skills, with the ability to influence at all levels and foster global collaboration Track record of advancing sustainability, efficiency and operational innovation in facilities and building services management Experience in forming and reporting on clear performance metrics, as well as implementing FM technology solutions globally Proven experience collaborating with internal stakeholders, project teams, and external partners to achieve facilities objectives Strategic thinker with a global perspective Resilient and adaptable in a fast changing environment and dedicated to excellence and continuous improvement Recognised leadership and people development capabilities Professional, ethical and trustworthy in all dealings and with a customer first attitude We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Apr 05, 2026
Full time
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job The Global Facilities Director is part of the senior leadership team within our Real Estate operation, responsible for overseeing, strategizing and managing all aspects of facilities operations throughout the organization's worldwide presence. This includes the development and execution of building services and facilities management (FM) activities across multiple locations, ensuring every site (from offices to warehouse facilities and other properties) operates with optimal efficiency, safety and sustainability. A key responsibility of this role is the commissioning of services in new locations and projects across the globe, supporting long-term business vision and growth. You'll collaborate closely with internal stakeholders, cross functional project teams and external partners to deliver highly effective facilities solutions. The role also requires the creation and implementation of robust performance measuring and reporting metrics across all areas of responsibility, as well as the implementation and rollout of facilities management (FM) technologies to drive operational excellence. The Global Facilities Director leads a small, agile team of Facilities Managers and office resource colleagues, who are based in key global company locations. This role requires regular worldwide travel and will liaise and collaborate with senior colleagues for the rollout of our new and ever evolving portfolio. Key Responsibilities Develop and execute a comprehensive global facilities strategy that encompasses building services and facilities management activities spanning all company locations, in alignment with business objectives and values Lead, mentor, and manage a small, globally distributed team of Facilities Managers and office resource staff, fostering a collaborative and high performance culture across regions Oversee the maintenance, repair, and operational integrity of all properties, including the creation and enhancement of building services, consolidated delivery by partners and ensuring regulatory compliance and safety at every site Commission services in new locations and projects globally, ensuring successful start up, integration, and operational excellence from day one Manage budgets, contracts, and vendor relationships to deliver cost effective, reliable, and high quality services Drive sustainability projects, such as energy management, waste reduction and green building initiatives, embedding these practices across all locations Support the cross collaboration between areas of the department for capital projects - including office fit outs, relocations, refurbishments, new site launches and the standardisation of building services across the global portfolio Establish, monitor, and continually refine key performance indicators and reporting metrics to measure success across all aspects of the remit, ensuring transparency, accountability, and continuous improvement Lead the implementation and rollout of FM technologies, leveraging digital solutions to enhance service delivery, reporting and operational efficiency Act as the lead for crisis management, business continuity, and emergency response protocols at all facilities Work to maintain BCP validity and risk mitigation approaches Collaborate with senior leadership, HR, IT, project teams, internal stakeholders and external partners to ensure that facilities and building services support employee well being, productivity and strategic initiatives Stay current with industry trends, emerging technologies, and best practices in global facilities management and building services Knowledge, Skills + Experience Bachelor's degree in Facilities Management, Building Services Engineering, Business Administration or a related field and master's degree preferred Extensive experience in FM, including hands on development, delivery and commissioning of building services and FM activities across multiple international locations and especially workplace Experience in a senior leadership capacity Strong knowledge of health & safety, environmental standards, and regulatory compliance applicable to various countries and building types Health & Safety qualifications (such as NEBOSH, IOSH or equivalent) are highly desirable Demonstrated excellence in project management and organisational skills, with a proven ability to deliver complex projects and standardise services across multiple sites Financial experience in managing sizeable budgets and contracts related to facilities and building operations Exceptional communication and interpersonal skills, with the ability to influence at all levels and foster global collaboration Track record of advancing sustainability, efficiency and operational innovation in facilities and building services management Experience in forming and reporting on clear performance metrics, as well as implementing FM technology solutions globally Proven experience collaborating with internal stakeholders, project teams, and external partners to achieve facilities objectives Strategic thinker with a global perspective Resilient and adaptable in a fast changing environment and dedicated to excellence and continuous improvement Recognised leadership and people development capabilities Professional, ethical and trustworthy in all dealings and with a customer first attitude We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
Apr 05, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ496030 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager The Senior Facilities Manager (SFM) role has two primary functions:People Management - To support the Client FM Lead managing a designated FM team within region to ensure that their team is sourced, trained, developed and deployed appropriately, working closely with other Client FM Leads, as per the standards defined by JLL.Facilities (property/portfolio) Management - To be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL. The Senior Facilities Manager is expected to understand the business objectives of the investment. Team Structure: Reporting to the Client FM Lead, the SFM has line management responsibilities for FMs in the region and will be the Lead FM representative for specified key clients. The SFM will work closely in a number of 'virtual teams' within PM including; Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services, Client Financial Services (CFS) and will take direction from Client FM Leads. What this job involves: The Facilities Manager (FM) will be directly responsible for the provision of facilities services to occupiers in one or more managed properties to best practice standards defined by JLL and is expected to understand the business objectives of the investment. What your day will look like: People Management - Supporting the Client FM Lead to; Ensure the smooth transition of properties into management within your team as defined by JLL Policy, Process and Procedures on the PAM Process Hub Connect site including the transition of contracts from previous owners so to align with JLL Procurement Policy or agreed Client appointed suppliers work. Manage the TUPE of staff in or out of your team working closely with the Client FM Lead / JLLR HR. Be responsible for FMs and other site-based JLLR employees in respect of their performance, training and development. Identify and retain key talent by ensuring effective career development and mobility. Performance manage, set goals and complete year end assessment to be done in collaboration and agreement with your Client FM Leads. Assist in recruitment and employee people management issues. Act as mentor, where required, to designated FMs (i.e. those who require coaching and day to day guidance) and be responsible for their continuing development. Support the IFM (Investor Facilities Management) central management team in respect of major initiatives (including functional initiatives), data collection and people management. Ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective. Assist in the delivery of 'Instinct' (customer experience) operational initiatives across your portfolio in close liaison with our service partners. Facilities (property/portfolio) Management Working closely and taking direction from relevant Client FM Leads take ownership and be responsible for delivering operational facilities related client KPIs as identified in the PMA (Property Management Agreement) and/or any other client agreed initiatives. To assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners. To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building. Inform Surveyors of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants. Report to Surveyors in accordance with an agreed procedure, ensuring the Client FM Lead is kept informed on matters relating to standards of facilities management. To work in accordance with established procedures in connection with JLLs out of hours cover and emergencies. To deliver the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also, to administer non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas. In conjunction with the Surveyors and Client FM Leads, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the JLLs PM procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and JLLs purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the JLLs risk management programme and the Client FM Lead. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLLs audit process and Site Compliance inspections. To work with other aspects of JLLs 'Socially Responsible Management' programme in relation to environmental & sustainability policies; to include water hygiene and asbestos monitoring etc. To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and costeffective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements. Assist and liaise with building surveyors/architects/consultants on major works. With the Surveyors identify and arrange minor planned works. To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills. Prepare site regulations and issue permits to work for all contractor activities on site. To ensure that on-site management of the properties is undertaken in accordance with JLLs polices, processes and procedures as defined on the PM Process Hub site (Connect). Establish and maintain proper site records in accordance with best practice rules. Responsible for routine correspondence using standard documents and templates as appropriate. Develop and maintain occupier handbooks as per defined standard for each site. To monitor vacant/void property in conjunction with the clients' insurance policy. Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements. Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters. Ensure readiness for sale of relevant individual properties dealing with
A leading technology firm in Glasgow is seeking a Materials Manager to oversee the planning, procurement, and logistics in a high-tech manufacturing environment. This role requires strategic oversight of materials flow and inventory levels while collaborating with cross-functional teams to ensure timely delivery of high-quality products. The ideal candidate will have a degree in Supply Chain Management or related experience, alongside strong negotiation and leadership skills. This position offers a full-time schedule with the backing of a reputable company.
Apr 05, 2026
Full time
A leading technology firm in Glasgow is seeking a Materials Manager to oversee the planning, procurement, and logistics in a high-tech manufacturing environment. This role requires strategic oversight of materials flow and inventory levels while collaborating with cross-functional teams to ensure timely delivery of high-quality products. The ideal candidate will have a degree in Supply Chain Management or related experience, alongside strong negotiation and leadership skills. This position offers a full-time schedule with the backing of a reputable company.
This is a transformational key role within an established and highly respected engineering organisation, offering the opportunity to join its operations team at a state-of-the-art facility in Southampton. With over 50 years of innovation, the company has consistently led its industry through the design and manufacture of cutting-edge technology, supplying a global customer base and setting the benchmark for quality and performance. You will have the opportunity to make a significant and lasting impact on production capabilities by taking ownership of multiple production lines and driving performance, efficiency, and continuous improvement in a fast-paced, high-energy manufacturing environment. With full accountability for operational delivery, you will play a central role in shaping the future direction of production, ensuring capacity, quality and output align with ambitious growth plans. Experience within fibre optics, photonics or laser-based technologies would be an advantage, although this is not essential. You will need to demonstrate a proven track record in operations and production management, with a strong understanding of lean manufacturing principles and the ability to successfully oversee multiple production lines within a high-tech engineering environment. Providing strong operational leadership, you will develop and coach teams to achieve excellence while fostering a culture of safety, accountability and innovation. Working closely with cross-functional stakeholders across engineering, supply chain and wider business functions, you will help deliver strategic objectives, support new product introduction and enhance overall operational performance. This opportunity is ideally suited to a driven and forward-thinking manufacturing professional with a proven track record in production management within a lean environment. You will bring strong leadership capability, a proactive mindset and the ability to influence at all levels, alongside a passion for continuous improvement and delivering results in a dynamic setting. Requirements: Broad knowledge of the entire operations chain with a minimum of three years' manufacturing experience Experience working with a wide range of stakeholders, including finance, procurement and engineering/design Experience using ERP systems such as SAP
Apr 04, 2026
Full time
This is a transformational key role within an established and highly respected engineering organisation, offering the opportunity to join its operations team at a state-of-the-art facility in Southampton. With over 50 years of innovation, the company has consistently led its industry through the design and manufacture of cutting-edge technology, supplying a global customer base and setting the benchmark for quality and performance. You will have the opportunity to make a significant and lasting impact on production capabilities by taking ownership of multiple production lines and driving performance, efficiency, and continuous improvement in a fast-paced, high-energy manufacturing environment. With full accountability for operational delivery, you will play a central role in shaping the future direction of production, ensuring capacity, quality and output align with ambitious growth plans. Experience within fibre optics, photonics or laser-based technologies would be an advantage, although this is not essential. You will need to demonstrate a proven track record in operations and production management, with a strong understanding of lean manufacturing principles and the ability to successfully oversee multiple production lines within a high-tech engineering environment. Providing strong operational leadership, you will develop and coach teams to achieve excellence while fostering a culture of safety, accountability and innovation. Working closely with cross-functional stakeholders across engineering, supply chain and wider business functions, you will help deliver strategic objectives, support new product introduction and enhance overall operational performance. This opportunity is ideally suited to a driven and forward-thinking manufacturing professional with a proven track record in production management within a lean environment. You will bring strong leadership capability, a proactive mindset and the ability to influence at all levels, alongside a passion for continuous improvement and delivering results in a dynamic setting. Requirements: Broad knowledge of the entire operations chain with a minimum of three years' manufacturing experience Experience working with a wide range of stakeholders, including finance, procurement and engineering/design Experience using ERP systems such as SAP
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
Apr 03, 2026
Full time
Job Description - Mobilisation Manager (North) Location: Manchester Head Office with regular travel across the northern portfolio Reporting To: Head of Operations Department: Operations - Flow Student (MCR Property Group) Salary: Up to £55,000 per annum depending on experience. Bonus: Performance-related bonus linked to delivery against agreed mobilisation and operational KPIs Role Overview The Mobilisation Manager will lead the successful mobilisation of new Flow Student properties across the northern region, ensuring that all operational, compliance, technology, supplier and people elements are fully established prior to opening or operational transition. The role sits at the centre of new property onboarding and will work closely with construction teams, asset management, marketing, finance, and operational site teams to ensure a seamless handover into live operations.The Mobilisation Manager will create and deliver structured mobilisation programmes, ensuring that buildings, teams, systems and operational processes are fully prepared to deliver the Flow Student resident experience from day one.In addition to property mobilisation, this role will lead operational improvement and business critical projects across the portfolio when mobilisation activity is not underway. Key Responsibilities Lead and manage the end-to-end mobilisation process for new student accommodation sites, refurbishments, or operational transitions. Create and manage detailed mobilisation project plans covering all operational readiness milestones. Coordinate cross-departmental activity across operations, construction, marketing, IT, finance and HR to ensure mobilisation timelines are achieved. Develop mobilisation frameworks, playbooks and checklists to standardise property launches across the Flow Student portfolio. Support the recruitment, onboarding and training of new site teams including Accommodation Managers, Customer Service teams, maintenance teams and security. Coordinate procurement and onboarding of suppliers including facilities management, cleaning, security, utilities, waste management and other operational services. Oversee installation and readiness of technology systems including access control, CCTV, Wi-Fi infrastructure, property management systems (PMS), CRM integration, and compliance platforms. Ensure all statutory compliance requirements are completed prior to opening including fire safety, health & safety documentation, risk assessments, compliance certification and safety systems. Work closely with construction and asset management teams to coordinate FF&E delivery, building snagging programmes and room readiness plans. Ensure bedrooms, communal areas, and operational spaces are fully prepared to the required Flow Student brand and operational standards before handover. Coordinate operational documentation including SOPs, policies, compliance records, operational handbooks and training guides. Manage mobilisation budgets where required and ensure supplier costs remain within agreed parameters. Produce mobilisation progress reports, project dashboards and risk registers for senior leadership review. Identify risks, delays or operational gaps early and implement mitigation strategies. Support site teams during the early operational phase to ensure a smooth transition into steady-state operations. Act as the operational bridge between development/completion and day-to-day property management. Lead operational improvement projects across the portfolio including systems implementation, process improvement and operational efficiencies. Performance & Bonus KPIs Delivery of mobilisation programmes within agreed timelines. Operational readiness of buildings prior to handover (systems, staffing, compliance and suppliers in place). Successful implementation of operational systems including property management platforms and access control. Compliance readiness including fire safety documentation, statutory certifications and risk assessments. Smooth transition to operational teams with minimal disruption to residents or operational delivery. Delivery of operational projects that improve efficiency, compliance or resident experience across the portfolio. Experience & Skills Experience delivering mobilisation or operational setup projects within PBSA, residential, hospitality or property sectors. Strong project management capability with the ability to manage complex timelines and multiple stakeholders. Strong organisational skills with the ability to coordinate multiple workstreams simultaneously. Excellent stakeholder engagement and communication skills. Strong understanding of building readiness, operational compliance and property operations. Commercial awareness and ability to manage suppliers and operational budgets. Strong IT skills including Microsoft Office and project planning tools. Ability to work independently, take ownership and deliver projects to completion. Personal Attributes Highly organised and detail focused. Problem solving mindset with the ability to manage changing priorities. Ability to work at pace in a fast-growing property environment. Strong leadership presence and ability to influence teams without direct authority. Flexible and willing to travel to sites across the portfolio. About Flow Student Flow Student is the national student living brand from MCR Property Group, bringing together a growing portfolio of purpose-built student accommodation across the UK. Our mission is to create environments where students can live, study and grow with ease, combining high-quality accommodation with strong operational delivery and a focus on resident wellbeing.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. This role is responsible for managing the Rail Systems projects through the development of the specification and tender documents, procurement and the subsequent delivery of the project. As a Senior Project Manager, you will be responsible for managing the Rail Systems projects through all stages of the lifecycle including the delivery of the design, construction, testing and commissioning of the Track Systems including the delivery supply contracts for Slab Track, Switches and Crossings and Long Welded Rail. As a Senior Project Manager for Rail Systems delivery project(s) at HS2 you will be responsible for the successful delivery of the contract(s) to time, budget, scope and quality. You will be joining HS2 at an exciting time as we move into design of the Rail Systems projects. The scope of the contracts will bring innovative technology to the UK railway and support delivery of this transformational project. About the Role To be responsible for providing project management support to one or more of the Heads of Delivery / Client Directors for their allocated project. To be responsible for supporting in the successful delivery of Railway Systems objectives outcomes. Interface with relevant Railway Systems stakeholders, for their project, as required. To be responsible for the monitoring of the change generated from both the Construction/Delivery teams is appropriately managed; including scope changes and cost changes that impact on the affordability of the project, escalating issues to Client Director / Head of Delivery as required. To be responsible for robust reporting on the progression of their project deliverables to the Head of Delivery and more broadly within the Railway systems programme at any required forums / panels, on a routine and ad hoc basis. To be responsible to Head of Delivery for ensuring that project plans are developed, maintained, and analysed in order to identify and mitigate delivery risks. To be responsible to Head of Delivery in identifying and ensuring that appropriate mitigating actions are implemented to address potential milestone slippages and escalating issues as required. To be actively involved in the integrated HS2 team, including matrixed team members and any agency staff or consultants, providing day to day co-ordination to deliver project and / or contract requirements to the agreed schedule. To manage the package contractor(s) to ensure successful delivery of the project to time, budget, scope, and quality. To ensure the project is successfully integrated with other related HS2 and Network Rail projects. To manage the solution development of the named delivery projects. Responsible for providing controlled input to the Client Cost Estimate(s), delivery logistics, key milestones and time, cost, quality and safety targets to ensure objectives are achieved in line with overall programme plans. Responsible for managing and delivering the required assurance and governance process across the named delivery project(s). To undertake the duties of the Project Manager under an NEC3 contract. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You Skills: Project management - the ability to develop, plan and integrate projects to optimise target costs and project benefits. Skills profile aligned to APM Project Manager (advanced). Problem solving - identifying problems and reviewing related information to manage the development and evaluation of options and the implementation of solutions. This includes the management and planning of multiple workstreams, considering the competing demands of stakeholders, cost, time and quality. Decision Quality - identifying the necessary information, managing the gathering and synthesising of that information, facilitating the identification of options and the application of judgement based on logic and reason. Clear direction - Analysing inputs, assessing data, defining strategies and documenting supporting rationales. Influencing & Negotiating Skills - including internal functions, external supply chain partners and other stakeholders. Collaboration - communication, openness, fostering debate, adaptability and agility and, achieving consensus whilst dealing with dissent. Knowledge: Understanding of the project management knowledge aligned to the level of APM Project Manager (advanced) Understanding of the ethical and legal framework of public procurement. Understanding of the technical elements and architecture of the relevant scope of work within the overall HS2 programme Understanding of the nature of the relevant contract structures and the design and application of appropriate contract and supplier performance systems. Understanding the relationship between contract reporting, project cost reporting, programme and business reporting and the criticality of this to business performance Understanding of risk identification and management Understanding of project schedule management, dependencies and risk assessment Understanding of stakeholder management and creation and maintenance of a collaborative working environment involving multiple parties with differing priorities and agendas. Degree level qualification in project management, engineering, commercial management and/or the equivalent experience. Type of experience: Experience of the entire project lifecycle including planning, procuring, developing and implementing railways systems project activities. Experience of working across functions and disciplines to deliver complex objectives Experience of supporting, developing and managing people directly and in a matrix environment. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process - YouTube Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 260032 Job Category Project Management Posting Date 02/04/2026, 09:13 AM Apply Before 02/28/2026, 11:59 PM Job Schedule Full time Locations 2 Snowhill, Birmingham, B4 6GA, GB Permanent or Fixed Term Contract Permanent
Apr 03, 2026
Full time
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. This role is responsible for managing the Rail Systems projects through the development of the specification and tender documents, procurement and the subsequent delivery of the project. As a Senior Project Manager, you will be responsible for managing the Rail Systems projects through all stages of the lifecycle including the delivery of the design, construction, testing and commissioning of the Track Systems including the delivery supply contracts for Slab Track, Switches and Crossings and Long Welded Rail. As a Senior Project Manager for Rail Systems delivery project(s) at HS2 you will be responsible for the successful delivery of the contract(s) to time, budget, scope and quality. You will be joining HS2 at an exciting time as we move into design of the Rail Systems projects. The scope of the contracts will bring innovative technology to the UK railway and support delivery of this transformational project. About the Role To be responsible for providing project management support to one or more of the Heads of Delivery / Client Directors for their allocated project. To be responsible for supporting in the successful delivery of Railway Systems objectives outcomes. Interface with relevant Railway Systems stakeholders, for their project, as required. To be responsible for the monitoring of the change generated from both the Construction/Delivery teams is appropriately managed; including scope changes and cost changes that impact on the affordability of the project, escalating issues to Client Director / Head of Delivery as required. To be responsible for robust reporting on the progression of their project deliverables to the Head of Delivery and more broadly within the Railway systems programme at any required forums / panels, on a routine and ad hoc basis. To be responsible to Head of Delivery for ensuring that project plans are developed, maintained, and analysed in order to identify and mitigate delivery risks. To be responsible to Head of Delivery in identifying and ensuring that appropriate mitigating actions are implemented to address potential milestone slippages and escalating issues as required. To be actively involved in the integrated HS2 team, including matrixed team members and any agency staff or consultants, providing day to day co-ordination to deliver project and / or contract requirements to the agreed schedule. To manage the package contractor(s) to ensure successful delivery of the project to time, budget, scope, and quality. To ensure the project is successfully integrated with other related HS2 and Network Rail projects. To manage the solution development of the named delivery projects. Responsible for providing controlled input to the Client Cost Estimate(s), delivery logistics, key milestones and time, cost, quality and safety targets to ensure objectives are achieved in line with overall programme plans. Responsible for managing and delivering the required assurance and governance process across the named delivery project(s). To undertake the duties of the Project Manager under an NEC3 contract. Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. About You Skills: Project management - the ability to develop, plan and integrate projects to optimise target costs and project benefits. Skills profile aligned to APM Project Manager (advanced). Problem solving - identifying problems and reviewing related information to manage the development and evaluation of options and the implementation of solutions. This includes the management and planning of multiple workstreams, considering the competing demands of stakeholders, cost, time and quality. Decision Quality - identifying the necessary information, managing the gathering and synthesising of that information, facilitating the identification of options and the application of judgement based on logic and reason. Clear direction - Analysing inputs, assessing data, defining strategies and documenting supporting rationales. Influencing & Negotiating Skills - including internal functions, external supply chain partners and other stakeholders. Collaboration - communication, openness, fostering debate, adaptability and agility and, achieving consensus whilst dealing with dissent. Knowledge: Understanding of the project management knowledge aligned to the level of APM Project Manager (advanced) Understanding of the ethical and legal framework of public procurement. Understanding of the technical elements and architecture of the relevant scope of work within the overall HS2 programme Understanding of the nature of the relevant contract structures and the design and application of appropriate contract and supplier performance systems. Understanding the relationship between contract reporting, project cost reporting, programme and business reporting and the criticality of this to business performance Understanding of risk identification and management Understanding of project schedule management, dependencies and risk assessment Understanding of stakeholder management and creation and maintenance of a collaborative working environment involving multiple parties with differing priorities and agendas. Degree level qualification in project management, engineering, commercial management and/or the equivalent experience. Type of experience: Experience of the entire project lifecycle including planning, procuring, developing and implementing railways systems project activities. Experience of working across functions and disciplines to deliver complex objectives Experience of supporting, developing and managing people directly and in a matrix environment. We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert. Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process - YouTube Any applications received after the closing date will not be considered. About Us High Speed 2 (HS2 Ltd) will be the UK's new high speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain's major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities. HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others' health and safety by taking personal responsibility for working to our 'Safe at Heart' programme principles and following safe working procedures at all times. HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. Job Info Job Identification 260032 Job Category Project Management Posting Date 02/04/2026, 09:13 AM Apply Before 02/28/2026, 11:59 PM Job Schedule Full time Locations 2 Snowhill, Birmingham, B4 6GA, GB Permanent or Fixed Term Contract Permanent
A fast-growing tech company in Greater London is seeking a Senior Customer Success Manager to manage their enterprise customer base. This role involves advising customers on B2B procurement while collaborating with internal teams and ensuring customer satisfaction. Ideal candidates will have over 8 years of experience in customer success or technical account management, with a background in B2B SaaS. The position is an excellent opportunity for someone passionate about leveraging technology to enhance procurement processes.
Apr 02, 2026
Full time
A fast-growing tech company in Greater London is seeking a Senior Customer Success Manager to manage their enterprise customer base. This role involves advising customers on B2B procurement while collaborating with internal teams and ensuring customer satisfaction. Ideal candidates will have over 8 years of experience in customer success or technical account management, with a background in B2B SaaS. The position is an excellent opportunity for someone passionate about leveraging technology to enhance procurement processes.
Job Title: Energy & Decarbonisation Programme Lead (Public Sector) Location: Can be based from any of our offices UK Wide Salary: Competitive Job Type: Full Time, Permanent About us: We are a team of enthusiastic and collaborative professionals and we employ 200 individuals across the UK. Teamwork and a people-first culture are at the heart of everything we do and we wish to engage an enthusiastic professional to join our team. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. Overview of the role: Our specialist Energy & Decarbonisation group is expanding in response to significant public sector investment in Net Zero infrastructure. We are seeking a commercially astute and technically credible professional who can both originate new opportunities and lead the delivery of complex decarbonisation programmes across the UK public sector. This is a hybrid business development and programme leadership role for someone who understands the market, funding landscape, procurement pathways, and delivery risks of public sector energy transition projects. You will work with local authorities, NHS Trusts, education estates, central government bodies, and housing providers to translate Net Zero strategies into fundable, compliant, and deliverable programmes. Key Responsibilities: Client & Market Development (Business Growth) Proactively identify and develop new opportunities across the public sector decarbonisation market Build relationships with estates, sustainability, and capital programme leaders Support and lead bid development, framework call-offs, and proposal submissions Contribute to development of new service lines, sectors, and technology offers Maintain strong understanding of the UK policy, funding, and framework landscape Programme & Project Leadership Lead the end-to-end delivery of decarbonisation and energy efficiency programmes Manage multidisciplinary teams, budgets, and delivery risk Provide senior client liaison and governance reporting Translate strategies and audits into structured, deliverable programmes Oversee project lifecycle stages: strategy feasibility business case procurement construction performance monitoring Technical & Commercial Advisory Provide advisory services on: Low-carbon heat (heat pumps, heat networks, electrification) Whole-building retrofit (fabric first, MEP optimisation) On-site renewables and storage Energy Performance Contracting (EPC) models Lead development of funding business cases Support financial modelling and investment appraisal Advise on risk allocation, delivery models, and commercial structuring Procurement & Contract Management Develop scopes for retrofit, low-carbon heat, and infrastructure works Support use of public sector frameworks including: CCS RE:FIT SCAPE Pagabo NHS SBS Ensure compliance with public procurement regulations Stakeholder & Governance Management Coordinate technical, commercial, estates, finance, and leadership stakeholders Present complex information to non-technical audiences Support decision-making at Board and committee level Manage delivery assurance, reporting, and performance verification Candidate Profile We are looking for a market-aware, delivery-focused professional who combines technical understanding with commercial credibility and strong client skills. Essential Experience Significant experience delivering energy or decarbonisation programmes in the public sector or built environment Proven track record managing complex, multi-stakeholder projects Experience converting technical analysis into deliverable, investable programmes Strong understanding of: UK Net Zero policy & public sector drivers Funding mechanisms and capital governance processes Public procurement and framework-based delivery Strong data interpretation and asset planning capability Excellent client-facing communication and relationship skills Demonstrated involvement in business development, bids, or opportunity origination Desirable Experience with Energy Performance Contracting or RE:FIT-style delivery Background in engineering, building services, energy management, or infrastructure Financial modelling / business case development experience Knowledge of heat networks, retrofit delivery at scale, or estate-wide decarbonisation Benefits: Hybrid working Salary sacrifice schemes (EV, Cycle to Work, Holiday Purchase) Cashback health plan Volunteer day To Apply: Please click on the APPLY button to send your CV and Cover Letter for this role. Please summarise what you can bring to the role and your salary expectation. Only those invited to interview will receive a response Candidates with experience of: Energy Programme Manager, Energy Project Manager, Public Sector Project Lead, Built Environment Programme Lead, Decarbonisation Programme Head may also be considered for this role.
Apr 02, 2026
Full time
Job Title: Energy & Decarbonisation Programme Lead (Public Sector) Location: Can be based from any of our offices UK Wide Salary: Competitive Job Type: Full Time, Permanent About us: We are a team of enthusiastic and collaborative professionals and we employ 200 individuals across the UK. Teamwork and a people-first culture are at the heart of everything we do and we wish to engage an enthusiastic professional to join our team. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. Overview of the role: Our specialist Energy & Decarbonisation group is expanding in response to significant public sector investment in Net Zero infrastructure. We are seeking a commercially astute and technically credible professional who can both originate new opportunities and lead the delivery of complex decarbonisation programmes across the UK public sector. This is a hybrid business development and programme leadership role for someone who understands the market, funding landscape, procurement pathways, and delivery risks of public sector energy transition projects. You will work with local authorities, NHS Trusts, education estates, central government bodies, and housing providers to translate Net Zero strategies into fundable, compliant, and deliverable programmes. Key Responsibilities: Client & Market Development (Business Growth) Proactively identify and develop new opportunities across the public sector decarbonisation market Build relationships with estates, sustainability, and capital programme leaders Support and lead bid development, framework call-offs, and proposal submissions Contribute to development of new service lines, sectors, and technology offers Maintain strong understanding of the UK policy, funding, and framework landscape Programme & Project Leadership Lead the end-to-end delivery of decarbonisation and energy efficiency programmes Manage multidisciplinary teams, budgets, and delivery risk Provide senior client liaison and governance reporting Translate strategies and audits into structured, deliverable programmes Oversee project lifecycle stages: strategy feasibility business case procurement construction performance monitoring Technical & Commercial Advisory Provide advisory services on: Low-carbon heat (heat pumps, heat networks, electrification) Whole-building retrofit (fabric first, MEP optimisation) On-site renewables and storage Energy Performance Contracting (EPC) models Lead development of funding business cases Support financial modelling and investment appraisal Advise on risk allocation, delivery models, and commercial structuring Procurement & Contract Management Develop scopes for retrofit, low-carbon heat, and infrastructure works Support use of public sector frameworks including: CCS RE:FIT SCAPE Pagabo NHS SBS Ensure compliance with public procurement regulations Stakeholder & Governance Management Coordinate technical, commercial, estates, finance, and leadership stakeholders Present complex information to non-technical audiences Support decision-making at Board and committee level Manage delivery assurance, reporting, and performance verification Candidate Profile We are looking for a market-aware, delivery-focused professional who combines technical understanding with commercial credibility and strong client skills. Essential Experience Significant experience delivering energy or decarbonisation programmes in the public sector or built environment Proven track record managing complex, multi-stakeholder projects Experience converting technical analysis into deliverable, investable programmes Strong understanding of: UK Net Zero policy & public sector drivers Funding mechanisms and capital governance processes Public procurement and framework-based delivery Strong data interpretation and asset planning capability Excellent client-facing communication and relationship skills Demonstrated involvement in business development, bids, or opportunity origination Desirable Experience with Energy Performance Contracting or RE:FIT-style delivery Background in engineering, building services, energy management, or infrastructure Financial modelling / business case development experience Knowledge of heat networks, retrofit delivery at scale, or estate-wide decarbonisation Benefits: Hybrid working Salary sacrifice schemes (EV, Cycle to Work, Holiday Purchase) Cashback health plan Volunteer day To Apply: Please click on the APPLY button to send your CV and Cover Letter for this role. Please summarise what you can bring to the role and your salary expectation. Only those invited to interview will receive a response Candidates with experience of: Energy Programme Manager, Energy Project Manager, Public Sector Project Lead, Built Environment Programme Lead, Decarbonisation Programme Head may also be considered for this role.
National Strategic Account Manager Permanent Remote Based - Travelling in around the UK and Ireland Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better. National Strategic Account Manager role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long term partnership development, revenue growth, cross functional collaboration, and delivering integrated solutions that align with customer business objectives. As a National Strategic Account Manager, you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely with key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimisation. This role covers 50% national accounts and 50% OEM. Key Accountabilities National Account Planning & Development Develop and execute comprehensive multi year national account plans/OEM aligned with Armstrong's growth objectives and customer business strategies. Build and maintain executive level relationships across engineering, procurement, operations, and C suite stakeholders to strengthen long term partnerships. Identify enterprise wide standardisation and expansion opportunities across facilities, regions, and business units. Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions. Revenue Growth & Financial Performance Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts. Drive cross selling and upselling initiatives across Armstrong's pumps, controls, digital solutions, and lifecycle service offerings. Lead commercial negotiations, pricing strategies, and long term contract agreements to optimise profitability and competitiveness. Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools. Solution Selling & Technical Leadership Lead consultative sales engagements focused on energy efficiency, system optimisation, and decarbonisation initiatives. Collaborate with engineering and application teams to develop tailored technical and commercial solutions. Present total cost of ownership (TCO) and ROI based value propositions to technical and executive audiences. Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements. Integration with RSEC team for proposal development Cross Functional Leadership & Internal Coordination Serve as the primary internal point of accountability for all activities related to assigned strategic accounts. Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution. Advocate for customer priorities internally to ensure responsiveness and high service levels. Facilitate executive engagement between Armstrong leadership and customer stakeholders when required. Customer Relationship Management & Retention Establish and maintain strong, trust based relationships across multiple levels within customer organisations. Proactively monitor customer satisfaction and resolve issues to ensure long term retention. Identify modernisation, retrofit, and lifecycle service opportunities within the installed base. Protect and grow Armstrong's market share within assigned accounts through proactive engagement and competitive awareness. Market Intelligence & Strategic Insights Monitor industry trends, competitive activity, and emerging technologies within HVAC/OEM and fluid flow markets. Provide actionable market feedback to product management and leadership teams. Identify new vertical or geographic growth opportunities within strategic accounts. Contribute insights to regional and global sales strategy development. What We're Looking For To thrive in this role, you should bring: Education and Experience Bachelor's degree in Mechanical Engineering, Business, or related discipline required or substantial equivalent experience. MBA or advanced business/technical degree preferred. Substantial experience in B2B technical sales within HVAC/Data Centres, OEM, district energy, pumping systems, fluid handling, building systems, or industrial solutions. Demonstrated success managing large enterprise or national accounts. Substantial experience in negotiating complex commercial contracts and long term agreements. Proven track record of achieving large financial targets Technical Skills Strong understanding of HVAC/OEM systems, hydronic systems, pumping technologies, and fluid flow applications. Knowledge of energy efficiency principles, system optimisation, and lifecycle cost analysis. Ability to interpret engineering drawings, system schematics, and technical specifications. Proficiency in financial modelling, ROI/TCO analysis, and value based pricing strategies. Experience negotiating complex contracts and long term supply agreements. Competency in CRM systems (e.g., Salesforce) and sales forecasting tools. Understanding of sustainability, ESG initiatives, and decarbonisation strategies in commercial and industrial environment Soft Skills Strategic thinking with the ability to align customer objectives to long term business growth. Executive presence and confidence engaging senior level stakeholders. Strong consultative selling and influencing skills without direct authority. Excellent communication and presentation skills, both technical and commercial. High emotional intelligence and relationship building capability. Results driven mindset with strong accountability and ownership. Negotiation and conflict resolution skills in complex, multi stakeholder environments. Collaborative leadership approach with cross functional teams. Adaptability and resilience in long sales cycle, competitive markets Why Armstrong Fluid Technology? By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
Apr 02, 2026
Full time
National Strategic Account Manager Permanent Remote Based - Travelling in around the UK and Ireland Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better. National Strategic Account Manager role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long term partnership development, revenue growth, cross functional collaboration, and delivering integrated solutions that align with customer business objectives. As a National Strategic Account Manager, you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely with key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimisation. This role covers 50% national accounts and 50% OEM. Key Accountabilities National Account Planning & Development Develop and execute comprehensive multi year national account plans/OEM aligned with Armstrong's growth objectives and customer business strategies. Build and maintain executive level relationships across engineering, procurement, operations, and C suite stakeholders to strengthen long term partnerships. Identify enterprise wide standardisation and expansion opportunities across facilities, regions, and business units. Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions. Revenue Growth & Financial Performance Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts. Drive cross selling and upselling initiatives across Armstrong's pumps, controls, digital solutions, and lifecycle service offerings. Lead commercial negotiations, pricing strategies, and long term contract agreements to optimise profitability and competitiveness. Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools. Solution Selling & Technical Leadership Lead consultative sales engagements focused on energy efficiency, system optimisation, and decarbonisation initiatives. Collaborate with engineering and application teams to develop tailored technical and commercial solutions. Present total cost of ownership (TCO) and ROI based value propositions to technical and executive audiences. Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements. Integration with RSEC team for proposal development Cross Functional Leadership & Internal Coordination Serve as the primary internal point of accountability for all activities related to assigned strategic accounts. Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution. Advocate for customer priorities internally to ensure responsiveness and high service levels. Facilitate executive engagement between Armstrong leadership and customer stakeholders when required. Customer Relationship Management & Retention Establish and maintain strong, trust based relationships across multiple levels within customer organisations. Proactively monitor customer satisfaction and resolve issues to ensure long term retention. Identify modernisation, retrofit, and lifecycle service opportunities within the installed base. Protect and grow Armstrong's market share within assigned accounts through proactive engagement and competitive awareness. Market Intelligence & Strategic Insights Monitor industry trends, competitive activity, and emerging technologies within HVAC/OEM and fluid flow markets. Provide actionable market feedback to product management and leadership teams. Identify new vertical or geographic growth opportunities within strategic accounts. Contribute insights to regional and global sales strategy development. What We're Looking For To thrive in this role, you should bring: Education and Experience Bachelor's degree in Mechanical Engineering, Business, or related discipline required or substantial equivalent experience. MBA or advanced business/technical degree preferred. Substantial experience in B2B technical sales within HVAC/Data Centres, OEM, district energy, pumping systems, fluid handling, building systems, or industrial solutions. Demonstrated success managing large enterprise or national accounts. Substantial experience in negotiating complex commercial contracts and long term agreements. Proven track record of achieving large financial targets Technical Skills Strong understanding of HVAC/OEM systems, hydronic systems, pumping technologies, and fluid flow applications. Knowledge of energy efficiency principles, system optimisation, and lifecycle cost analysis. Ability to interpret engineering drawings, system schematics, and technical specifications. Proficiency in financial modelling, ROI/TCO analysis, and value based pricing strategies. Experience negotiating complex contracts and long term supply agreements. Competency in CRM systems (e.g., Salesforce) and sales forecasting tools. Understanding of sustainability, ESG initiatives, and decarbonisation strategies in commercial and industrial environment Soft Skills Strategic thinking with the ability to align customer objectives to long term business growth. Executive presence and confidence engaging senior level stakeholders. Strong consultative selling and influencing skills without direct authority. Excellent communication and presentation skills, both technical and commercial. High emotional intelligence and relationship building capability. Results driven mindset with strong accountability and ownership. Negotiation and conflict resolution skills in complex, multi stakeholder environments. Collaborative leadership approach with cross functional teams. Adaptability and resilience in long sales cycle, competitive markets Why Armstrong Fluid Technology? By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
Against Malaria Foundation (AMF) Senior Operations Manager Full time Job Description AMF profile Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way. We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes. AMF is the world's third largest funder of nets. AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness. We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia. Role Description Our activities and commitments are steadily increasing, and is expected to be a very busy period of distributions, with over 70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF's programmes. The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas: Work with National Malaria Control Programmes (NMCPs) and distribution partners Work with AMF's independent monitoring partners Further information The Senior Operations Manager will lead on several of AMF's programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions. More specifically, they will manage the distributions through the following stages 1. Pre agreement: Establishing the funding gap Establishing the net need, malaria burden, insecticide resistance data Working with the Ministry of Health to negotiate and put in place an agreement for the programme 2. Net procurement: Working with AMF's procurement lead to order nets in time for the distribution 3. Post-agreement: After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular Digital data collection 5% verification Net tracking Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF's eyes and ears in country 4. During the distribution: Track information coming from all partners Analyse with the support of AMF's analytics team registration and distribution data and take actions if needed Account for all AMF nets 5. Post distribution: Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution Share results with in-country partners and encourage appropriate actions to be taken Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF. These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF's programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate's skill set. Characteristics of the successful candidate We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria. Required: Excellent interpersonal skills to build and maintain strong working relationships Strong analytical skills and be able to use Excel confidently A self-starter who is highly organised with the ability to work independently and manage working time effectively Strong project management skills and comfort handling meetings with senior staff Comfort in dealing with and learning about financial matters, willing to examine budgets in detail At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences. An interest in driving down malaria rates through procedure changes and the use of technology Fluent English Of interest (but not required): French language ability Experience working on projects based in Africa or in international development Malaria knowledge or background in malaria prevention or other global health campaigns Other role details Reporting to: Operations Director Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed. The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team. Initial salary: £50,000 to £60,000 Note: the salary is based on a UK-based person and may be adjusted depending on location Company contributed pension scheme 25 holiday days per year + bank holidays This is a full-time role Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year. Applying Applicants should submit their application at Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10 Apr 26.
Apr 02, 2026
Full time
Against Malaria Foundation (AMF) Senior Operations Manager Full time Job Description AMF profile Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way. We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes. AMF is the world's third largest funder of nets. AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness. We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia. Role Description Our activities and commitments are steadily increasing, and is expected to be a very busy period of distributions, with over 70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF's programmes. The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas: Work with National Malaria Control Programmes (NMCPs) and distribution partners Work with AMF's independent monitoring partners Further information The Senior Operations Manager will lead on several of AMF's programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions. More specifically, they will manage the distributions through the following stages 1. Pre agreement: Establishing the funding gap Establishing the net need, malaria burden, insecticide resistance data Working with the Ministry of Health to negotiate and put in place an agreement for the programme 2. Net procurement: Working with AMF's procurement lead to order nets in time for the distribution 3. Post-agreement: After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular Digital data collection 5% verification Net tracking Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF's eyes and ears in country 4. During the distribution: Track information coming from all partners Analyse with the support of AMF's analytics team registration and distribution data and take actions if needed Account for all AMF nets 5. Post distribution: Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution Share results with in-country partners and encourage appropriate actions to be taken Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF. These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF's programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate's skill set. Characteristics of the successful candidate We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria. Required: Excellent interpersonal skills to build and maintain strong working relationships Strong analytical skills and be able to use Excel confidently A self-starter who is highly organised with the ability to work independently and manage working time effectively Strong project management skills and comfort handling meetings with senior staff Comfort in dealing with and learning about financial matters, willing to examine budgets in detail At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences. An interest in driving down malaria rates through procedure changes and the use of technology Fluent English Of interest (but not required): French language ability Experience working on projects based in Africa or in international development Malaria knowledge or background in malaria prevention or other global health campaigns Other role details Reporting to: Operations Director Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed. The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team. Initial salary: £50,000 to £60,000 Note: the salary is based on a UK-based person and may be adjusted depending on location Company contributed pension scheme 25 holiday days per year + bank holidays This is a full-time role Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year. Applying Applicants should submit their application at Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10 Apr 26.
We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.
Apr 02, 2026
Full time
We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. Working at The National Archives means joining a purpose driven organisation where heritage, technology and public service meet. Staff contribute to safeguarding the nation's story while shaping new ways for people to discover and use it. It is an inclusive, forward thinking environment offering opportunities to innovate, collaborate with experts across disciplines, and make a lasting difference to how society understands its past and prepares for its future. The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services.
