Join Our Team as an Account Manager in Basildon! Are you ready to take your career to the next level? Our client, a leading Manufacturing company with over 40 years of experience, is looking for a dynamic and motivated Account Manager to join their Commercial team in Basildon! If you thrive in a fast-paced environment and are passionate about building strong customer relationships, this is the perfect opportunity for you! About the Role: As an Account Manager, you will play a pivotal role in managing customer accounts and driving our commercial success. Your responsibilities will include: Customer Ownership: Be the voice of your allocated customers within the business, ensuring their needs are met and exceeded. Enhancing Customer Experience: Foster engaged customers and facilitate organic growth through excellent service. Order Management: Oversee the order planning process, from placement to shipment, while maintaining seamless communication with production, quality, and engineering teams. Collaboration: Work closely with other account managers and buyers, sharing insights and strategies to improve service and efficiency. Data Presentation: organise and present data during Quarterly Business Reviews, ensuring accuracy and professionalism. What You Bring: To thrive in this role, you should possess: Experience in Manufacturing: Proven track record of managing customer accounts within a manufacturing environment. Exceptional Communication Skills: Ability to connect with stakeholders and nurture relationships with customers, suppliers, and colleagues. Commercial Awareness: Understanding of how revenues and gross margins impact business decisions. Negotiation Skills: Confidence to influence and negotiate with senior stakeholders. organisational Skills: Capability to manage multiple tasks, remaining composed under pressure. Technical Knowledge: Familiarity with MRP systems and the technical aspects of electronics manufacturing services. Why Join Us? At our client's organisation, we believe that our people are the key to our success. By joining their team, you will enjoy: Competitive Salary: Reflective of your skills and experience. Comprehensive Benefits: Including a pension scheme with generous company contributions, 22 days of holiday plus bank holidays, and additional long-service days. Positive Work Environment: Enjoy spacious offices, free parking, complimentary fruit, hot drinks, and breakfast provisions. Career Growth: Be part of an innovative company that values sustainability, quality, proactivity, flexibility, and solution-oriented approaches. Ready to Apply? If you're enthusiastic about taking on a new challenge and believe you have what it takes to excel as an Account Manager, we want to hear from you! Join us in turning product ideas into reality, and be part of a team that values dedication, expertise, and passion. Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 11, 2025
Full time
Join Our Team as an Account Manager in Basildon! Are you ready to take your career to the next level? Our client, a leading Manufacturing company with over 40 years of experience, is looking for a dynamic and motivated Account Manager to join their Commercial team in Basildon! If you thrive in a fast-paced environment and are passionate about building strong customer relationships, this is the perfect opportunity for you! About the Role: As an Account Manager, you will play a pivotal role in managing customer accounts and driving our commercial success. Your responsibilities will include: Customer Ownership: Be the voice of your allocated customers within the business, ensuring their needs are met and exceeded. Enhancing Customer Experience: Foster engaged customers and facilitate organic growth through excellent service. Order Management: Oversee the order planning process, from placement to shipment, while maintaining seamless communication with production, quality, and engineering teams. Collaboration: Work closely with other account managers and buyers, sharing insights and strategies to improve service and efficiency. Data Presentation: organise and present data during Quarterly Business Reviews, ensuring accuracy and professionalism. What You Bring: To thrive in this role, you should possess: Experience in Manufacturing: Proven track record of managing customer accounts within a manufacturing environment. Exceptional Communication Skills: Ability to connect with stakeholders and nurture relationships with customers, suppliers, and colleagues. Commercial Awareness: Understanding of how revenues and gross margins impact business decisions. Negotiation Skills: Confidence to influence and negotiate with senior stakeholders. organisational Skills: Capability to manage multiple tasks, remaining composed under pressure. Technical Knowledge: Familiarity with MRP systems and the technical aspects of electronics manufacturing services. Why Join Us? At our client's organisation, we believe that our people are the key to our success. By joining their team, you will enjoy: Competitive Salary: Reflective of your skills and experience. Comprehensive Benefits: Including a pension scheme with generous company contributions, 22 days of holiday plus bank holidays, and additional long-service days. Positive Work Environment: Enjoy spacious offices, free parking, complimentary fruit, hot drinks, and breakfast provisions. Career Growth: Be part of an innovative company that values sustainability, quality, proactivity, flexibility, and solution-oriented approaches. Ready to Apply? If you're enthusiastic about taking on a new challenge and believe you have what it takes to excel as an Account Manager, we want to hear from you! Join us in turning product ideas into reality, and be part of a team that values dedication, expertise, and passion. Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Affinity Water has an exciting opportunity to join our Water Resources Planning team as an Asset Manager - Demand. The Role: As an Asset Manager specialising in Demand, you will play a central role in shaping how Affinity Water responds to environmental pressures, climate change, and population growth. You will lead the development and delivery of our Water Demand Strategy, providing key inputs into our statutory Water Resources Management Plan (WRMP) and supporting major long-term water resource schemes. Working as a core member of the WRMP team, you will analyse demand trends, guide strategic planning, collaborate across the business, and represent Affinity Water at a regional level. Your work will directly influence how we reduce demand, protect supplies, and meet our long-term commitments across all supply regions. What you'll be doing: Leading the development of Affinity Water's long-term Water Demand Strategy and demand-side options across all supply regions. Contributing to the statutory Water Resources Management Plan (WRMP), authoring key sections and shaping strategic recommendations. Analysing water usage data, trends, and forecasts to optimise demand-management decisions. Representing Affinity Water in regional water resource groups (WRSE and WRE) and working closely with regulators and planning partners. Supporting the Price Review process by developing business cases and contributing to annual regulatory reporting. Preparing clear reports and presentations for internal and external stakeholders, while providing guidance and support to junior team members. What you'll need: A degree or master's in a relevant discipline, with experience in Water Resources Management Planning is essential. Proven background in demand forecasting, strategic planning, or analysis of water demand and consumption. Strong understanding of water resource systems, supply infrastructure, and distribution networks. Excellent written and verbal communication skills, with the ability to simplify complex information and brief senior leaders. Strong organisational skills and the ability to manage multiple projects in a fast-paced, changing environment. Experience in a regulated industry and/or membership of a professional environmental body (desirable). Advert close date 4/01/2026 Benefits: Salary: £58,000 - £64,000 (salary dependant on skills and experience) Hours of work: 8.30am-5.00pm (Mon - Thurs) and 8.30am - 4.30pm (Friday) Car allowance Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. What is a disability? A disability is a long-term physical or mental health condition that has a substantial impact on someone's day-to-day activities. What if I need adjustments during the recruitment process? Let the Talent Acquisition lead mentioned on the job advert know - they'll be able to help you. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Dec 11, 2025
Full time
Affinity Water has an exciting opportunity to join our Water Resources Planning team as an Asset Manager - Demand. The Role: As an Asset Manager specialising in Demand, you will play a central role in shaping how Affinity Water responds to environmental pressures, climate change, and population growth. You will lead the development and delivery of our Water Demand Strategy, providing key inputs into our statutory Water Resources Management Plan (WRMP) and supporting major long-term water resource schemes. Working as a core member of the WRMP team, you will analyse demand trends, guide strategic planning, collaborate across the business, and represent Affinity Water at a regional level. Your work will directly influence how we reduce demand, protect supplies, and meet our long-term commitments across all supply regions. What you'll be doing: Leading the development of Affinity Water's long-term Water Demand Strategy and demand-side options across all supply regions. Contributing to the statutory Water Resources Management Plan (WRMP), authoring key sections and shaping strategic recommendations. Analysing water usage data, trends, and forecasts to optimise demand-management decisions. Representing Affinity Water in regional water resource groups (WRSE and WRE) and working closely with regulators and planning partners. Supporting the Price Review process by developing business cases and contributing to annual regulatory reporting. Preparing clear reports and presentations for internal and external stakeholders, while providing guidance and support to junior team members. What you'll need: A degree or master's in a relevant discipline, with experience in Water Resources Management Planning is essential. Proven background in demand forecasting, strategic planning, or analysis of water demand and consumption. Strong understanding of water resource systems, supply infrastructure, and distribution networks. Excellent written and verbal communication skills, with the ability to simplify complex information and brief senior leaders. Strong organisational skills and the ability to manage multiple projects in a fast-paced, changing environment. Experience in a regulated industry and/or membership of a professional environmental body (desirable). Advert close date 4/01/2026 Benefits: Salary: £58,000 - £64,000 (salary dependant on skills and experience) Hours of work: 8.30am-5.00pm (Mon - Thurs) and 8.30am - 4.30pm (Friday) Car allowance Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%) We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance. Disability Confident As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through. What is a disability? A disability is a long-term physical or mental health condition that has a substantial impact on someone's day-to-day activities. What if I need adjustments during the recruitment process? Let the Talent Acquisition lead mentioned on the job advert know - they'll be able to help you. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive. You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Overview Associate to Associate Director - Transport Economist Location: Birmingham, London, Manchester, Nottingham or Peterborough (with flexible remote working) Salary: Competitive, based on experience Drive Smarter Investment in Sustainable Transport Are you a strategic thinker with a passion for evidence-based transport planning? Do you excel in economic appraisal, business case development, and the financial evaluation of transport schemes? If so, we are looking for an experienced Transport Economist to take a senior role in our clients' growing team. This role is ideal for candidates ready to step into an Associate or Associate Director position, taking a leadership role in delivering and expanding their economic consultancy offer across the UK. The Role We are seeking a senior-level Transport Economist to lead and grow their business case and transport appraisal capability across the UK. This role will involve: Leading the delivery of economic and financial appraisals for major and minor transport schemes. Developing business cases and investment strategies in line with DfT guidance and Green Book standards. Supporting integrated land-use and transport strategies, with a strong understanding of spatial growth, urban regeneration, and place-based economics. Managing a growing team, inspiring and supporting junior colleagues on their professional journeys. Building client relationships, contributing to business development and securing new work from both public and private sectors. Collaborating across disciplines to deliver joined-up, high-quality outcomes that stand up to public scrutiny and funding tests. What We're Looking For We're looking for someone who combines technical excellence with leadership ability and commercial acumen. Essential: Extensive experience in transport economic appraisal, financial modelling, and strategy/business case development. Familiarity with WebTAG, Green Book, and HM Treasury business case requirements. Experience with place-based approaches to appraisal (e.g. land value uplift, urban regeneration funding). Ability to manage multidisciplinary projects and client relationships. Experience managing and mentoring teams in a consultancy environment. Strong verbal and written communication skills, with the ability to translate complex concepts for different audiences. A relevant professional qualification, such as TPP or equivalent. Desirable: A strong network of industry contacts and active participation in the transport economics community. Involvement in thought leadership - through conferences, publications, or professional groups. Contribution to policy development, best practice, or standard-setting in the sector. Why Join? The company provides a work environment where passionate professionals can thrive. You'll benefit from: Flexible and hybrid working options, including part-time arrangements. A friendly, collaborative, and inclusive team culture. Exciting, impactful projects that shape future transport policy and investment. A competitive salary and benefits package, including salary sacrifice schemes. Clear progression pathways and support for your professional development. Ready to Apply? If you're ready to take your career to the next level and want to shape the future of sustainable transport investment, we'd love to hear from you.
Dec 11, 2025
Full time
Overview Associate to Associate Director - Transport Economist Location: Birmingham, London, Manchester, Nottingham or Peterborough (with flexible remote working) Salary: Competitive, based on experience Drive Smarter Investment in Sustainable Transport Are you a strategic thinker with a passion for evidence-based transport planning? Do you excel in economic appraisal, business case development, and the financial evaluation of transport schemes? If so, we are looking for an experienced Transport Economist to take a senior role in our clients' growing team. This role is ideal for candidates ready to step into an Associate or Associate Director position, taking a leadership role in delivering and expanding their economic consultancy offer across the UK. The Role We are seeking a senior-level Transport Economist to lead and grow their business case and transport appraisal capability across the UK. This role will involve: Leading the delivery of economic and financial appraisals for major and minor transport schemes. Developing business cases and investment strategies in line with DfT guidance and Green Book standards. Supporting integrated land-use and transport strategies, with a strong understanding of spatial growth, urban regeneration, and place-based economics. Managing a growing team, inspiring and supporting junior colleagues on their professional journeys. Building client relationships, contributing to business development and securing new work from both public and private sectors. Collaborating across disciplines to deliver joined-up, high-quality outcomes that stand up to public scrutiny and funding tests. What We're Looking For We're looking for someone who combines technical excellence with leadership ability and commercial acumen. Essential: Extensive experience in transport economic appraisal, financial modelling, and strategy/business case development. Familiarity with WebTAG, Green Book, and HM Treasury business case requirements. Experience with place-based approaches to appraisal (e.g. land value uplift, urban regeneration funding). Ability to manage multidisciplinary projects and client relationships. Experience managing and mentoring teams in a consultancy environment. Strong verbal and written communication skills, with the ability to translate complex concepts for different audiences. A relevant professional qualification, such as TPP or equivalent. Desirable: A strong network of industry contacts and active participation in the transport economics community. Involvement in thought leadership - through conferences, publications, or professional groups. Contribution to policy development, best practice, or standard-setting in the sector. Why Join? The company provides a work environment where passionate professionals can thrive. You'll benefit from: Flexible and hybrid working options, including part-time arrangements. A friendly, collaborative, and inclusive team culture. Exciting, impactful projects that shape future transport policy and investment. A competitive salary and benefits package, including salary sacrifice schemes. Clear progression pathways and support for your professional development. Ready to Apply? If you're ready to take your career to the next level and want to shape the future of sustainable transport investment, we'd love to hear from you.
We are seeking a passionate and experienced Rough Sleeping Services Pathway Manager to join the Housing and Homelessness team at a North East London council. This vital role will oversee the delivery of our accommodation pathway for vulnerable adults who are rough sleeping or at risk of homelessness. Working across three hostel sites, you will ensure that services run efficiently, fairly, and to the highest standards. You will lead on managing referrals and placements, assessing needs and ensuring individuals are matched to the most appropriate accommodation and support. You will also provide strong leadership to staff, promoting a culture of high-quality, person-centred care for residents with complex needs, including mental health issues, substance misuse, and dual diagnosis. You will identify barriers that prevent people from moving through the accommodation pathway and work with partners - including the council's Rough Sleeping Accommodation Commissioning team and Housing Options service - to find practical, lasting solutions. Safeguarding, case management, and move-on planning will be central to your role, as will ensuring consistent delivery of the council's "single service offer" across all hostels. The successful candidate will have proven experience managing homelessness or supported housing services, excellent organisational and communication skills, and a compassionate, solution-focused approach. Flexibility is essential, as occasional evening, weekend, and emergency cover (such as during SWEP activations) may be required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Dec 11, 2025
Contractor
We are seeking a passionate and experienced Rough Sleeping Services Pathway Manager to join the Housing and Homelessness team at a North East London council. This vital role will oversee the delivery of our accommodation pathway for vulnerable adults who are rough sleeping or at risk of homelessness. Working across three hostel sites, you will ensure that services run efficiently, fairly, and to the highest standards. You will lead on managing referrals and placements, assessing needs and ensuring individuals are matched to the most appropriate accommodation and support. You will also provide strong leadership to staff, promoting a culture of high-quality, person-centred care for residents with complex needs, including mental health issues, substance misuse, and dual diagnosis. You will identify barriers that prevent people from moving through the accommodation pathway and work with partners - including the council's Rough Sleeping Accommodation Commissioning team and Housing Options service - to find practical, lasting solutions. Safeguarding, case management, and move-on planning will be central to your role, as will ensuring consistent delivery of the council's "single service offer" across all hostels. The successful candidate will have proven experience managing homelessness or supported housing services, excellent organisational and communication skills, and a compassionate, solution-focused approach. Flexibility is essential, as occasional evening, weekend, and emergency cover (such as during SWEP activations) may be required. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Job Title: Supplier Risk & Performance Lead Day Rate: 650 per day (Inside IR35, via Umbrella) Location: Hybrid - 2-3 days per week in Warwick Duration: 6 months (likely extension) About the Role We're looking for an experienced Supplier Risk & Performance Lead to join a major UK energy organisation on an interim basis. This strategic role is responsible for developing, implementing, and overseeing the supplier risk and performance management framework across all spend categories, including strategic and critical suppliers. You'll work closely with category teams, contract managers, and external stakeholders to monitor compliance, manage risk, advise on best practice, and drive collaboration -safeguarding value, managing exposure, and embedding continuous improvement. Key Responsibilities Design and implement a structured Supplier Performance Management Framework aligned to commercial and regulatory objectives. Oversee contract and performance management to ensure suppliers meet obligations, service levels, and KPIs. Develop supplier scorecards and metrics to assess quality, delivery, cost, sustainability, and innovation. Utilise Ivalua (procurement platform) to monitor performance, record obligations, and manage risk. Lead Quarterly Business Reviews (QBRs) and governance forums for critical suppliers. Drive continuous improvement initiatives and embed data-driven insights into procurement planning. Maintain a comprehensive Supplier Risk Register covering financial, operational, cybersecurity, compliance, and ESG risks. Implement supplier segmentation strategies (Gold/Silver/Bronze) for risk and performance optimisation. Conduct due diligence, audits, and risk reviews in collaboration with Legal, Finance, and Compliance. Prepare and present risk and performance assurance reports for senior leadership and audit boards. Support evolution of Supplier Relationship Management (SRM) and Contract Management frameworks. Key Skills and Experience Proven experience in supplier management and contract performance management. Category expertise in Indirects, Property, and Professional Services . Strong knowledge of supplier segmentation and risk management frameworks. Experience in regulated or complex environments. Familiarity with Ivalua or similar platforms (Ariba, Coupa, Jaggaer). Professional certifications (MCIPS, IACCM, IRM). Strong analytical, problem-solving, and stakeholder engagement skills. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Dec 11, 2025
Contractor
Job Title: Supplier Risk & Performance Lead Day Rate: 650 per day (Inside IR35, via Umbrella) Location: Hybrid - 2-3 days per week in Warwick Duration: 6 months (likely extension) About the Role We're looking for an experienced Supplier Risk & Performance Lead to join a major UK energy organisation on an interim basis. This strategic role is responsible for developing, implementing, and overseeing the supplier risk and performance management framework across all spend categories, including strategic and critical suppliers. You'll work closely with category teams, contract managers, and external stakeholders to monitor compliance, manage risk, advise on best practice, and drive collaboration -safeguarding value, managing exposure, and embedding continuous improvement. Key Responsibilities Design and implement a structured Supplier Performance Management Framework aligned to commercial and regulatory objectives. Oversee contract and performance management to ensure suppliers meet obligations, service levels, and KPIs. Develop supplier scorecards and metrics to assess quality, delivery, cost, sustainability, and innovation. Utilise Ivalua (procurement platform) to monitor performance, record obligations, and manage risk. Lead Quarterly Business Reviews (QBRs) and governance forums for critical suppliers. Drive continuous improvement initiatives and embed data-driven insights into procurement planning. Maintain a comprehensive Supplier Risk Register covering financial, operational, cybersecurity, compliance, and ESG risks. Implement supplier segmentation strategies (Gold/Silver/Bronze) for risk and performance optimisation. Conduct due diligence, audits, and risk reviews in collaboration with Legal, Finance, and Compliance. Prepare and present risk and performance assurance reports for senior leadership and audit boards. Support evolution of Supplier Relationship Management (SRM) and Contract Management frameworks. Key Skills and Experience Proven experience in supplier management and contract performance management. Category expertise in Indirects, Property, and Professional Services . Strong knowledge of supplier segmentation and risk management frameworks. Experience in regulated or complex environments. Familiarity with Ivalua or similar platforms (Ariba, Coupa, Jaggaer). Professional certifications (MCIPS, IACCM, IRM). Strong analytical, problem-solving, and stakeholder engagement skills. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
In a Nutshell We have a fantastic opportunity for a Senior Land Manager to join our team within Vistry North Midlands , at our Castle Donnington office. As our Senior Land Manager, you will be reporting into the Land Director and will be responsible for securing land opportunities to meet the company's requirements and expansion plans. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and instruct consultants/development team regarding the legal, planning, development and commercial constraints of any proposal. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Expected to be educated to a minimum of Degree standard (on a relevant course) or with suitable alternative experience Computer literate and able to use Excel, Word and PowerPoint to a good standard Professional manner commensurate with delivering business development and promoting the Company Highly literate able to understand and interpret complex legal documentation Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis Demonstrable track record of buying land A good understanding of legal obligations Proven list of contacts in the area In-depth knowledge and understanding of planning authorities Strong mathematic and IT ability Ability to assess and analyse information In depth understanding of budget management Excellent negotiation and networking skills A pragmatic approach to problem solving Excellent communication skills Able to work under pressure Able to work with a high degree of accuracy A methodical approach to working practices Decision maker with pragmatic approach to problem solving Able to influence and persuade others Discretion and integrity in attitude and approach A self-starter capable of creating and maintaining momentum in projects Willing to work extra to meet deadlines as and when the business needs require it Desirable RTPI/RICS qualified or working towards a qualification More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, however also longer-term land with planning potential for liaison with the Strategic Land department. Present to landowners and agents on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Procure technical, legal and development information to instruct internal and external parties to prepare offers. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with Company protocols. Business development to promote the Company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Offer on c20 sites per annum. Acquisition of land in line with requirements and acquisition strategy to be agreed on an annual basis. To develop and maintain regular contacts with land agents/owners within the area of operation. Monitor land bank and Land Terrier to establish ransom or land sale potential and ensure no encroachment or unauthorised use. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Dec 11, 2025
Full time
In a Nutshell We have a fantastic opportunity for a Senior Land Manager to join our team within Vistry North Midlands , at our Castle Donnington office. As our Senior Land Manager, you will be reporting into the Land Director and will be responsible for securing land opportunities to meet the company's requirements and expansion plans. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and instruct consultants/development team regarding the legal, planning, development and commercial constraints of any proposal. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Expected to be educated to a minimum of Degree standard (on a relevant course) or with suitable alternative experience Computer literate and able to use Excel, Word and PowerPoint to a good standard Professional manner commensurate with delivering business development and promoting the Company Highly literate able to understand and interpret complex legal documentation Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis Demonstrable track record of buying land A good understanding of legal obligations Proven list of contacts in the area In-depth knowledge and understanding of planning authorities Strong mathematic and IT ability Ability to assess and analyse information In depth understanding of budget management Excellent negotiation and networking skills A pragmatic approach to problem solving Excellent communication skills Able to work under pressure Able to work with a high degree of accuracy A methodical approach to working practices Decision maker with pragmatic approach to problem solving Able to influence and persuade others Discretion and integrity in attitude and approach A self-starter capable of creating and maintaining momentum in projects Willing to work extra to meet deadlines as and when the business needs require it Desirable RTPI/RICS qualified or working towards a qualification More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, however also longer-term land with planning potential for liaison with the Strategic Land department. Present to landowners and agents on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Procure technical, legal and development information to instruct internal and external parties to prepare offers. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with Company protocols. Business development to promote the Company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Offer on c20 sites per annum. Acquisition of land in line with requirements and acquisition strategy to be agreed on an annual basis. To develop and maintain regular contacts with land agents/owners within the area of operation. Monitor land bank and Land Terrier to establish ransom or land sale potential and ensure no encroachment or unauthorised use. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit more about your role To continue to grow our Asset Management service line in the offshore wind space we are looking for a motivated and forward-thinking Senior/Lead Wind Asset Management Engineer. This is a unique opportunity to help shape and deliver asset management solutions across the full offshore wind lifecycle-from turbines and foundations to cables and substations Key Responsibilities Develop and apply risk-based inspection (RBI), condition monitoring, and life-extension approaches tailored to offshore wind assets. Participate in or lead inspection planning, integrity reviews, and maintenance optimization studies. Work with digital teams to integrate asset data into CMMS, dashboards, and reporting tools. Oversee the lifecycle performance of offshore wind assets, from commissioning through to decommissioning. Lead diagnostics, root cause analyses, and performance assessments using SCADA, CMS, and digital analytics platforms. Support commercial assessments for life extension & repowering Contribute to proposals, client engagements, and cross-discipline delivery teams. Represent the company in technical discussions with clients, OEMs, and external stakeholders. Grow a market position in Asset Governance and Strategic strategies for key Clients. What we will be looking for you to demonstrate Degree in Mechanical, Electrical, Materials or Renewable Engineering or related discipline Experience in offshore wind or energy infrastructure asset management. Understanding SCADA systems, CMMS tools, and performance analytics software. Good understanding of offshore wind turbine technology, electrical infrastructure, and marine operations. Strong analytical and problem-solving skills, with the ability to think holistically across systems. Comfortable engaging with clients, project teams, and external stakeholders. Desirable (but not essential) Experience with offshore foundations, WTG components, cables, or substations. Understanding of standards (e.g. ISO 55000, DNV, IEC). Experience with condition monitoring, CMMS/EAM systems, or inspection planning tools. Chartership or working toward chartered status (e.g. CEng, IEng) is a plus. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 71314 Locations 70 Chancery Lane, London, WC2A 1AF, GB 1 Queen Street, Bristol, BS2 0HQ, GB Wharfside Street, Birmingham, B1 1RT, GB 8 First Street, Manchester, M15 4RP, GB Newcastle Business Park, Newcastle upon Tyne, NE4 7YQ, GB 110 Queen Street, Glasgow, G1 3BX, GB Posting Date 07/23/2025, 01:08 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Dec 11, 2025
Full time
United Kingdom Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little bit more about your role To continue to grow our Asset Management service line in the offshore wind space we are looking for a motivated and forward-thinking Senior/Lead Wind Asset Management Engineer. This is a unique opportunity to help shape and deliver asset management solutions across the full offshore wind lifecycle-from turbines and foundations to cables and substations Key Responsibilities Develop and apply risk-based inspection (RBI), condition monitoring, and life-extension approaches tailored to offshore wind assets. Participate in or lead inspection planning, integrity reviews, and maintenance optimization studies. Work with digital teams to integrate asset data into CMMS, dashboards, and reporting tools. Oversee the lifecycle performance of offshore wind assets, from commissioning through to decommissioning. Lead diagnostics, root cause analyses, and performance assessments using SCADA, CMS, and digital analytics platforms. Support commercial assessments for life extension & repowering Contribute to proposals, client engagements, and cross-discipline delivery teams. Represent the company in technical discussions with clients, OEMs, and external stakeholders. Grow a market position in Asset Governance and Strategic strategies for key Clients. What we will be looking for you to demonstrate Degree in Mechanical, Electrical, Materials or Renewable Engineering or related discipline Experience in offshore wind or energy infrastructure asset management. Understanding SCADA systems, CMMS tools, and performance analytics software. Good understanding of offshore wind turbine technology, electrical infrastructure, and marine operations. Strong analytical and problem-solving skills, with the ability to think holistically across systems. Comfortable engaging with clients, project teams, and external stakeholders. Desirable (but not essential) Experience with offshore foundations, WTG components, cables, or substations. Understanding of standards (e.g. ISO 55000, DNV, IEC). Experience with condition monitoring, CMMS/EAM systems, or inspection planning tools. Chartership or working toward chartered status (e.g. CEng, IEng) is a plus. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can.Apply today. Job Info Job Identification 71314 Locations 70 Chancery Lane, London, WC2A 1AF, GB 1 Queen Street, Bristol, BS2 0HQ, GB Wharfside Street, Birmingham, B1 1RT, GB 8 First Street, Manchester, M15 4RP, GB Newcastle Business Park, Newcastle upon Tyne, NE4 7YQ, GB 110 Queen Street, Glasgow, G1 3BX, GB Posting Date 07/23/2025, 01:08 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Senior Dynamics 365 Functional Consultant UK Remote (Occasional travel to Glasgow or Reading) Up to £75000 Permanent SC Clearance Required Are you an accomplished Dynamics 365 Functional Consultant who is a passionate advocate of innovation. We are seeking a forward-thinking professional to join a high-performing Microsoft practice, where you will play a pivotal role in planning, designing, delivering and supporting best in class solutions built upon the Microsoft Dynamics 365 Platform. This is a remote role based in the UK, with occasional travel required to client sites or team hubs in Glasgow or Reading. Please note that eligibility for SC Clearance is essential. Whats on Offer: Salary up to £75,000 Flexible remote working with occasional travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architecture and Design of D365 Solutions including (but not limited to) Dynamics CE/CRM, Power Platform, and wider D365 Platform Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into solution design and client advisory. Client consultancy and workshops to capture requirements and technical design needs Consultancy for migrations to D365, best practice and oversight Delivery of training and client workshops in support of our solutions Mentoring and training of team members About You: Possess an excellent understanding of key components of Dynamics 365 Able to consult and advise clients on the capabilities of the broader Dynamics platform Significant experience of designing and leading solutions using Dynamics CE/CRM Experience of leading project teams in close collaboration with clients Experience of Data Governance and Information Protection principals Experience of designing and implementing solutions using Microsoft Azure Awareness of user experience (UX) and user interface (UI) design concepts Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector. JBRP1_UKTJ
Dec 11, 2025
Full time
Senior Dynamics 365 Functional Consultant UK Remote (Occasional travel to Glasgow or Reading) Up to £75000 Permanent SC Clearance Required Are you an accomplished Dynamics 365 Functional Consultant who is a passionate advocate of innovation. We are seeking a forward-thinking professional to join a high-performing Microsoft practice, where you will play a pivotal role in planning, designing, delivering and supporting best in class solutions built upon the Microsoft Dynamics 365 Platform. This is a remote role based in the UK, with occasional travel required to client sites or team hubs in Glasgow or Reading. Please note that eligibility for SC Clearance is essential. Whats on Offer: Salary up to £75,000 Flexible remote working with occasional travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architecture and Design of D365 Solutions including (but not limited to) Dynamics CE/CRM, Power Platform, and wider D365 Platform Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into solution design and client advisory. Client consultancy and workshops to capture requirements and technical design needs Consultancy for migrations to D365, best practice and oversight Delivery of training and client workshops in support of our solutions Mentoring and training of team members About You: Possess an excellent understanding of key components of Dynamics 365 Able to consult and advise clients on the capabilities of the broader Dynamics platform Significant experience of designing and leading solutions using Dynamics CE/CRM Experience of leading project teams in close collaboration with clients Experience of Data Governance and Information Protection principals Experience of designing and implementing solutions using Microsoft Azure Awareness of user experience (UX) and user interface (UI) design concepts Bright Purple is proud to be an equal opportunities employer. We partner with clients who value and actively promote diversity and inclusion across the technology sector. JBRP1_UKTJ
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 11, 2025
Full time
Job DescriptionThe Customer Success Manager German Speaker is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting customer facing role that puts you at the forefront of applying cutting edge customer and employee service platforms and advanced AI to enable our customers to empower, service and accelerate their end customers' businesses.The overarching objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk. This role will work across a customer's organization, from a CXO-level down to senior customer experience leaders and to the administrators running Zendesk solutions. When our customers realize value and succeed, Zendesk succeeds - and the CSM is a key enabler of our customers' success and Zendesk's company growth aspirations. To achieve these goals, the mission of the CSM team will be to: Deliver outcome-driven engagement throughout the customer's journey using Zendesk solutions - from onboarding, to success planning, through product adoption and value realization Remove obstacles to product adoption and raise the bar for the overall Zendesk customer experience throughout the customer journey Be the change agent force that continuously advocates for and on behalf of the customer, providing actionable, customer-driven feedback to the Zendesk ecosystem JOB RESPONSIBILITIES Overarching objectives of the role include the following: Proactive customer health management through intentional, outcome-driven customer engagement Product adoption acceleration and customer value realization Cultivating, strengthening, and accelerating growth of Zendesk customer relationships To deliver on those three overarching objectives, CSMs will collaborate closely with Zendesk customers and colleagues on the following: Delivering a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible - from onboarding, to success planning, to adoption roadmaps, to recurring outcome-driven engagement, to customer value and outcome realization. Driving, enabling and removing obstacles to adoption of Zendesk's product suite, providing prescriptive best practices, resources, expertise and continuously linking customer adoption to quantified/qualified customer value & business outcomes. Tirelessly advocating for the Zendesk customer across the ecosystem, including bringing prioritized & data-driven customer feedback and insight back into the Zendesk product development team Delivering a heightened customer experience through proactive engagement and communication with the customer, both written and verbal. Forging tight relationships with the rest of the Zendesk customer account team - including sales, customer support, professional services, renewals, and marketing. Develop strong relationships with customer leaders at all levels of an organization - from CIO and business leaders to IT experts, professionals and architects In addition to core customer-facing responsibilities above, CSMs must also be able to: Understand all aspects of overall customer health and know how to proactively manage health - taking into factors such as success plan status, relationship strength, product adoption/usage/currency, level of engagement, NPS and customer experience-metrics Ability to learn and understand new software solutions in the customer experience space. Previous experience in the customer experience space ideal. Track all engagement and touchpoints with accounts and provide continuous, unbiased intelligence on the status of customer's overall health. Regular travel to customer locations or site visits is expected for this role at a minimum 40% QUALIFICATIONS Bachelor degree in computer science, information sciences & technology, engineering or business Minimum of 4+ years of related experience in Customer Success / Experience Fluency in German and English, able to communicate professionally in both languages Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Previous experience leveraging leading customer success tools (e.g., Gainsight, etc.) as an integral part of a daily routine engaging with your customers Track record of learning new technology/software solutions and linking software solutions to common customer use cases, product adoption maturity/frameworks, and, ultimately, business value and outcomes for customers Experience in supporting and driving adoption of AI-powered solutions in customer-facing roles is a plus Ability to explain and demonstrate the value of AI to both technical and non-technical stakeholder Proven ability to multi-task and perform program/project management activities to ensure multiple customers are progressing against success plans and outcomes. Strong interpersonal skills, with the ability to influence at multiple levels (e.g., CXO to Director to Administrator) across the customer's organization and across multiple functions (e.g., Sales, Professional Services, Customer Support, Product Management and Engineering) within Zendesk Ability to do foundational quantitative analysis and basic churn forecasting : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Location: London, GB, EC2V 7QN Role Title Strategic Reward Partner Division Reward Contract 12 month FTC Working pattern Hybrid About the Role In this role you will support the delivery of compensation and benefits programmes within Rathbones. This role is responsible for supporting the Reward Director in leading the design and delivery of the full reward cycle for the business while shaping reward strategy for the future, ensuring accuracy, compliance with relevant regulations and engagement with other teams across the People team and wider business. The role reports into the Reward Director and has leadership responsibility for two Reward Partners who are responsible for providing analytical and advisory support across reward strategy, annual review processes, benchmarking and regulatory reporting. In this role you will be an integral part of the people function, working in close partnership with all aspects of the people team. You will engage directly with all areas of the business including Senior stakeholders. You will have the opportunity to enhance your presentation skills at a senior level, have strategic influence and support business growth. What you'll be responsible for Remuneration Research Track remuneration and reward trends in the market, tracking and presenting on trends and best practices in the market and application to current business needs. Regulatory Assisting the reward Director in the review and application of all remuneration regulations applicable to the business and submission of associated regulatory returns, including MRT and gender pay gap. Analysis and Reporting Produce analysis and reports for Executive and Remuneration Committees. The Strategic Reward Partner is responsible (where required) for presenting to some Executive forums alongside the Reward Director Annual Salary and Bonus Review Lead on project management of the annual reward process including preparation, process management, communication. Effective communication with key stakeholders including Executives, People Business Partners, Finance, Compliance, Division and Regional Heads and Line Managers Salary Benchmarking Lead on the planning of the benchmarking process across the business with relevant salary surveys, including Radford (Aon) and Compeer About you If you meet some of these criteria and are excited about the role, we encourage you to apply: A strong reward background within a large, complex Financial Services organisation Experience in a specialist role, operating with a high degree of autonomy Experience of leading and managing reward projects and delivering successful outcomes Knowledge of employee share schemes Experience of effectively communicating reward frameworks to staff and other key stakeholders Demonstrable commitment to the promotion of equality, diversity and inclusion Ability to build strong working relationships with colleagues and key influencers across the organisation Leadership and management skills with previous line management experience Ability to develop reward strategies and plans and communicate the benefits and risks effectively to key stakeholders Highly numerate with excellent analytical skills and a strong attention to detail Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Social groups and communities Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high, We get it done, We show we care, We do the right thing. These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Dec 11, 2025
Full time
Location: London, GB, EC2V 7QN Role Title Strategic Reward Partner Division Reward Contract 12 month FTC Working pattern Hybrid About the Role In this role you will support the delivery of compensation and benefits programmes within Rathbones. This role is responsible for supporting the Reward Director in leading the design and delivery of the full reward cycle for the business while shaping reward strategy for the future, ensuring accuracy, compliance with relevant regulations and engagement with other teams across the People team and wider business. The role reports into the Reward Director and has leadership responsibility for two Reward Partners who are responsible for providing analytical and advisory support across reward strategy, annual review processes, benchmarking and regulatory reporting. In this role you will be an integral part of the people function, working in close partnership with all aspects of the people team. You will engage directly with all areas of the business including Senior stakeholders. You will have the opportunity to enhance your presentation skills at a senior level, have strategic influence and support business growth. What you'll be responsible for Remuneration Research Track remuneration and reward trends in the market, tracking and presenting on trends and best practices in the market and application to current business needs. Regulatory Assisting the reward Director in the review and application of all remuneration regulations applicable to the business and submission of associated regulatory returns, including MRT and gender pay gap. Analysis and Reporting Produce analysis and reports for Executive and Remuneration Committees. The Strategic Reward Partner is responsible (where required) for presenting to some Executive forums alongside the Reward Director Annual Salary and Bonus Review Lead on project management of the annual reward process including preparation, process management, communication. Effective communication with key stakeholders including Executives, People Business Partners, Finance, Compliance, Division and Regional Heads and Line Managers Salary Benchmarking Lead on the planning of the benchmarking process across the business with relevant salary surveys, including Radford (Aon) and Compeer About you If you meet some of these criteria and are excited about the role, we encourage you to apply: A strong reward background within a large, complex Financial Services organisation Experience in a specialist role, operating with a high degree of autonomy Experience of leading and managing reward projects and delivering successful outcomes Knowledge of employee share schemes Experience of effectively communicating reward frameworks to staff and other key stakeholders Demonstrable commitment to the promotion of equality, diversity and inclusion Ability to build strong working relationships with colleagues and key influencers across the organisation Leadership and management skills with previous line management experience Ability to develop reward strategies and plans and communicate the benefits and risks effectively to key stakeholders Highly numerate with excellent analytical skills and a strong attention to detail Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Social groups and communities Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high, We get it done, We show we care, We do the right thing. These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Job Background/Context: ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include: Credit facility setup and maintenance Excess approval management Document custody and tracking Regulatory reporting Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience. Job Purpose: Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in additional to various Local Regulatory Authorities Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi. Key Responsibilities Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums. Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs. Effective control and management of the Global function. Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience. Act as the key contact and take accountability for internal and external audits. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency Partner with Product Management to reduce risk, automate and streamline through technological capabilities. Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning. Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes. Contribute to implementation of Institutional Credit Management global and regional strategic plans Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate. Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points. Experience/Knowledge An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment. Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems Significant operational experience in credit risk management or related areas. Demonstrable ability to achieve positive outcomes against rigorous objectives. Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments. Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives. Product development and program management leadership preferably within the business. Manages multiple teams of senior professionals through other senior managers. Qualifications Bachelor's / University degree. Master's degree and managerial experience a distinct advantage Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience At least 15 years' experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience. In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting. Competencies Resilience, adaptability and the ability to stay focused. Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams. Ability to analyze complex, ill-defined problems and to develop practical solutions. Ability to work in a dynamic and fast-paced environment. Keen attention to details. Job Family Group: Operations - Transaction Services Job Family: Transaction Capture Services Time Type: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Dec 11, 2025
Full time
Job Background/Context: ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include: Credit facility setup and maintenance Excess approval management Document custody and tracking Regulatory reporting Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience. Job Purpose: Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in additional to various Local Regulatory Authorities Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi. Key Responsibilities Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums. Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs. Effective control and management of the Global function. Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience. Act as the key contact and take accountability for internal and external audits. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency Partner with Product Management to reduce risk, automate and streamline through technological capabilities. Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning. Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes. Contribute to implementation of Institutional Credit Management global and regional strategic plans Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate. Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points. Experience/Knowledge An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment. Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems Significant operational experience in credit risk management or related areas. Demonstrable ability to achieve positive outcomes against rigorous objectives. Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments. Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives. Product development and program management leadership preferably within the business. Manages multiple teams of senior professionals through other senior managers. Qualifications Bachelor's / University degree. Master's degree and managerial experience a distinct advantage Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience At least 15 years' experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience. In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting. Competencies Resilience, adaptability and the ability to stay focused. Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams. Ability to analyze complex, ill-defined problems and to develop practical solutions. Ability to work in a dynamic and fast-paced environment. Keen attention to details. Job Family Group: Operations - Transaction Services Job Family: Transaction Capture Services Time Type: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Director of Student and Academic Services £50,832 to £63,540 per annum (for exceptional performers, there is scope for further progression up to £73,071 per annum) Hybrid This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience. Are you ready to lead a strategic function at the heart of academic governance and student experience? We are seeking a dynamic and experienced Student Policy & Regulations Manager to join our Registry team. This pivotal role will oversee the development, implementation, and review of the University's Academic Regulations and Student Policies, ensuring alignment with institutional priorities and external regulatory requirements. You will lead the Student Policy and Regulations team, providing expert guidance on complex student cases including complaints, academic appeals and conduct matters. You'll also play a key role in shaping policy, supporting early resolution, and ensuring high-quality processes that enhance student outcomes and institutional compliance. Collaborating with colleagues across the University will be key to delivering high-quality services and ensuring regulatory compliance. The Student Policy and Regulations team is a forward-thinking, supportive group committed to continuous improvement and sector-wide best practice. You'll work closely with internal stakeholders and external bodies such as the Office for Students, the Quality Assurance Agency for Higher Education, and the Office of the Independent Adjudicator to ensure our policies are robust, fair and student-focused. This is a leadership role with significant influence across the University, contributing to strategic planning, risk management and continuous improvement in student policy and regulatory practice. This position is offered on a fixed-term basis to cover a period of maternity leave, with the contract due to end in late January 2027. There may be the potential for the contract to be extended beyond this date, however this cannot be guaranteed. You will be a forward-thinking professional with a postgraduate qualification or equivalent professional experience, and have a proven track record of leadership within Higher Education. The ideal candidate will demonstrate strong analytical and problem-solving skills, with the ability to interpret complex data and use tools such as Excel, Power BI or Tableau to inform decision-making. Excellent communication and interpersonal skills are essential, along with the confidence to provide expert advice to senior leaders and manage complex student cases within regulatory frameworks. You will bring a strategic mindset, capable of translating policy into effective practice, and a strong commitment to equality, diversity, inclusion and upholding the University's values. To act as principal advisor to, and be a member of, the University's Regulatory Framework Committee in its oversight of the University's Academic Regulations, Rights and Responsibilities for students on taught programmes, drawing on good practice, regulatory and legislative requirements across the sector. To lead on appropriate arrangements are made for the development, approval, publication, implementation and review of the regulations and associated student policies. This will include liaison with internal regulation/procedure/policy owners, relevant committees and the wider University community. To act as an internal adjudicator/critical friend, advising those involved internally in complaints, academic appeals, student disciplinary, professional conduct and professional suitability, academic offences and other similar processes. To advise members of the Executive/PVC-Deans on strategic management of complex cases. Leadership of the Student Policy and Regulations team, ensuring that all services supported by the team are delivered on time, accurate, effective and professional, through staff development and effective utilisation of resource. Leading changing priorities and situations. To lead in the development of process, procedure and practice relevant to the area and ensure that administrative processes and systems are developed and maintained to support the operation of the area, including monitoring service improvements and regulatory amendments, to inform an evidence based approach to handling student cases. Work closely with stakeholder groups to ensure expectations are effectively managed, that communication is timely and effective and to build and maintain excellent relationships within the Registry, wider University and with third parties/other Higher Education (HE) providers to facilitate excellent service delivery. To be responsible for the preparation and coordination of student cases subject to the Office of the Independent Adjudicator for HE (OIA), and to act as the main Point of Contact for communication with the OIA over specific cases and in general. To ensure that the University's informal and formal procedures are in line with sector-wide good practice and legislative changes in the area of student complaints, conduct, academic appeals, disciplinary cases and academic offences. This will be through participation in national groups and engagement with OIA, The Quality Assurance Agency for Higher Education (QAA) and other relevant bodies, through leading the University's response to relevant national consultations, and will involve the dissemination of information to interested parties including other Registry teams and Colleges. To assist the University in learning from complaints/academic appeals/student disciplinary/professional conduct and professional suitability/academic offences situations to inform practice going forward and bring forward that learning should similar issues arise. This will be achieved through the provision of management information to key committees and management groups as well as flagging individual issues as they arise. To monitor and measure the impact that Registry's services have for those using them and to consider these against the intended outcomes. To use this information in the setting of service standards and providing continuous development of the team and service. To adopt University management information systems to the advantage of the service and to seek electronic business solutions where appropriate, employing a range of IT skills to manage, progress workload efficiently and provide meaningful information on team activities including annual reporting. Act as a senior leader within the Registry, contributing to strategic planning, resource allocation and institutional decision-making. To act as a Registry Data Steward. To promote equality and diversity for students and staff and to sustain an inclusive and supportive study and work environment in accordance with University policy. To work with the Registry College-facing teams to develop a community of practice in effective regulation and management of appeals, complaints and conduct cases across the University, including identifying organisational learning; sharing good practice; and developing and providing training for all relevant staff. Lead on the provision of management information to key committees, management groups and staff, including reports and progress against performance indicators for student appeals, complaints, conduct and disciplinary cases and academic offences. Lead the governance and oversight of the regulatory Assessment and Award related policies and processes, including advice and guidance on regulatory issues and queries, Assessment Board and Examinations governance. Postgraduate Qualification or comparable knowledge gained through professional experience Evidence of continuous professional development Experience Experience within a Higher Education provider Experience of leading and performance managing a team Experience of successfully delivering process change and improvement within a Higher Education environment Demonstrable experience of development of academic regulations and/or student policy . click apply for full job details
Dec 11, 2025
Full time
Director of Student and Academic Services £50,832 to £63,540 per annum (for exceptional performers, there is scope for further progression up to £73,071 per annum) Hybrid This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience. Are you ready to lead a strategic function at the heart of academic governance and student experience? We are seeking a dynamic and experienced Student Policy & Regulations Manager to join our Registry team. This pivotal role will oversee the development, implementation, and review of the University's Academic Regulations and Student Policies, ensuring alignment with institutional priorities and external regulatory requirements. You will lead the Student Policy and Regulations team, providing expert guidance on complex student cases including complaints, academic appeals and conduct matters. You'll also play a key role in shaping policy, supporting early resolution, and ensuring high-quality processes that enhance student outcomes and institutional compliance. Collaborating with colleagues across the University will be key to delivering high-quality services and ensuring regulatory compliance. The Student Policy and Regulations team is a forward-thinking, supportive group committed to continuous improvement and sector-wide best practice. You'll work closely with internal stakeholders and external bodies such as the Office for Students, the Quality Assurance Agency for Higher Education, and the Office of the Independent Adjudicator to ensure our policies are robust, fair and student-focused. This is a leadership role with significant influence across the University, contributing to strategic planning, risk management and continuous improvement in student policy and regulatory practice. This position is offered on a fixed-term basis to cover a period of maternity leave, with the contract due to end in late January 2027. There may be the potential for the contract to be extended beyond this date, however this cannot be guaranteed. You will be a forward-thinking professional with a postgraduate qualification or equivalent professional experience, and have a proven track record of leadership within Higher Education. The ideal candidate will demonstrate strong analytical and problem-solving skills, with the ability to interpret complex data and use tools such as Excel, Power BI or Tableau to inform decision-making. Excellent communication and interpersonal skills are essential, along with the confidence to provide expert advice to senior leaders and manage complex student cases within regulatory frameworks. You will bring a strategic mindset, capable of translating policy into effective practice, and a strong commitment to equality, diversity, inclusion and upholding the University's values. To act as principal advisor to, and be a member of, the University's Regulatory Framework Committee in its oversight of the University's Academic Regulations, Rights and Responsibilities for students on taught programmes, drawing on good practice, regulatory and legislative requirements across the sector. To lead on appropriate arrangements are made for the development, approval, publication, implementation and review of the regulations and associated student policies. This will include liaison with internal regulation/procedure/policy owners, relevant committees and the wider University community. To act as an internal adjudicator/critical friend, advising those involved internally in complaints, academic appeals, student disciplinary, professional conduct and professional suitability, academic offences and other similar processes. To advise members of the Executive/PVC-Deans on strategic management of complex cases. Leadership of the Student Policy and Regulations team, ensuring that all services supported by the team are delivered on time, accurate, effective and professional, through staff development and effective utilisation of resource. Leading changing priorities and situations. To lead in the development of process, procedure and practice relevant to the area and ensure that administrative processes and systems are developed and maintained to support the operation of the area, including monitoring service improvements and regulatory amendments, to inform an evidence based approach to handling student cases. Work closely with stakeholder groups to ensure expectations are effectively managed, that communication is timely and effective and to build and maintain excellent relationships within the Registry, wider University and with third parties/other Higher Education (HE) providers to facilitate excellent service delivery. To be responsible for the preparation and coordination of student cases subject to the Office of the Independent Adjudicator for HE (OIA), and to act as the main Point of Contact for communication with the OIA over specific cases and in general. To ensure that the University's informal and formal procedures are in line with sector-wide good practice and legislative changes in the area of student complaints, conduct, academic appeals, disciplinary cases and academic offences. This will be through participation in national groups and engagement with OIA, The Quality Assurance Agency for Higher Education (QAA) and other relevant bodies, through leading the University's response to relevant national consultations, and will involve the dissemination of information to interested parties including other Registry teams and Colleges. To assist the University in learning from complaints/academic appeals/student disciplinary/professional conduct and professional suitability/academic offences situations to inform practice going forward and bring forward that learning should similar issues arise. This will be achieved through the provision of management information to key committees and management groups as well as flagging individual issues as they arise. To monitor and measure the impact that Registry's services have for those using them and to consider these against the intended outcomes. To use this information in the setting of service standards and providing continuous development of the team and service. To adopt University management information systems to the advantage of the service and to seek electronic business solutions where appropriate, employing a range of IT skills to manage, progress workload efficiently and provide meaningful information on team activities including annual reporting. Act as a senior leader within the Registry, contributing to strategic planning, resource allocation and institutional decision-making. To act as a Registry Data Steward. To promote equality and diversity for students and staff and to sustain an inclusive and supportive study and work environment in accordance with University policy. To work with the Registry College-facing teams to develop a community of practice in effective regulation and management of appeals, complaints and conduct cases across the University, including identifying organisational learning; sharing good practice; and developing and providing training for all relevant staff. Lead on the provision of management information to key committees, management groups and staff, including reports and progress against performance indicators for student appeals, complaints, conduct and disciplinary cases and academic offences. Lead the governance and oversight of the regulatory Assessment and Award related policies and processes, including advice and guidance on regulatory issues and queries, Assessment Board and Examinations governance. Postgraduate Qualification or comparable knowledge gained through professional experience Evidence of continuous professional development Experience Experience within a Higher Education provider Experience of leading and performance managing a team Experience of successfully delivering process change and improvement within a Higher Education environment Demonstrable experience of development of academic regulations and/or student policy . click apply for full job details
Hays are proud to be partnering with a well-established, forward-thinking professional services firm in Suffolk who are seeking a driven and experienced Tax professional to take the lead in their Private Client team and spearhead its growth. This is an exceptional opportunity for an ambitious Manager ready to step up, or for an established Senior Manager or Directors looking for a fresh challenge in a progressive environment. Why join this firm? Become part of a respected firm with a strong regional presence and a reputation for excellence. Step into a leadership role with clear progression pathways, including the chance to reach Director level and beyond. Thrive in a culture that champions development, supports ambition, and nurtures talent at every stage. Key Responsibilities Deliver high-quality tax advisory services, overseeing compliance and strategic planning projects. Build and maintain trusted client relationships, ensuring their tax needs are proactively met. Lead and inspire a team of tax professionals, driving growth and delivering market-leading services. Stay ahead of legislative changes, ensuring compliance and keeping clients informed. Play a key role in business development-writing proposals, presenting to clients, and expanding referral networks. Review and sign off complex tax returns and high-risk documentation. Collaborate across departments to ensure seamless service delivery aligned with the firm's values. Act as the primary client contact, overseeing work planning and resource allocation. Recruit, mentor, and develop team members to build long-term capability. Champion the firm's mission and values, embedding them into daily practice. Identify and pursue opportunities to expand the Private Client Tax practice through marketing and outreach. Career Progression Lead and mentor a high-performing team, shaping the next generation of leaders. Drive growth across advisory and compliance functions with full senior leadership support. Take ownership of client relationships and business development activities. Enjoy autonomy and influence in shaping internal strategy and services. Access tailored professional development for both technical and personal growth. Contribute to firm-wide initiatives and be recognised as a future partner. About You CTA, ACA or ACCA qualified (or equivalent). Proven leadership and client management experience within a practice environment. A strategic thinker with strong commercial acumen and people development skills. Experienced in identifying opportunities, winning work, and delivering excellence. If you are interested in this exciting opportunity, please apply online or call Cara Whyte at Hays to discuss in complete confidence. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 11, 2025
Full time
Hays are proud to be partnering with a well-established, forward-thinking professional services firm in Suffolk who are seeking a driven and experienced Tax professional to take the lead in their Private Client team and spearhead its growth. This is an exceptional opportunity for an ambitious Manager ready to step up, or for an established Senior Manager or Directors looking for a fresh challenge in a progressive environment. Why join this firm? Become part of a respected firm with a strong regional presence and a reputation for excellence. Step into a leadership role with clear progression pathways, including the chance to reach Director level and beyond. Thrive in a culture that champions development, supports ambition, and nurtures talent at every stage. Key Responsibilities Deliver high-quality tax advisory services, overseeing compliance and strategic planning projects. Build and maintain trusted client relationships, ensuring their tax needs are proactively met. Lead and inspire a team of tax professionals, driving growth and delivering market-leading services. Stay ahead of legislative changes, ensuring compliance and keeping clients informed. Play a key role in business development-writing proposals, presenting to clients, and expanding referral networks. Review and sign off complex tax returns and high-risk documentation. Collaborate across departments to ensure seamless service delivery aligned with the firm's values. Act as the primary client contact, overseeing work planning and resource allocation. Recruit, mentor, and develop team members to build long-term capability. Champion the firm's mission and values, embedding them into daily practice. Identify and pursue opportunities to expand the Private Client Tax practice through marketing and outreach. Career Progression Lead and mentor a high-performing team, shaping the next generation of leaders. Drive growth across advisory and compliance functions with full senior leadership support. Take ownership of client relationships and business development activities. Enjoy autonomy and influence in shaping internal strategy and services. Access tailored professional development for both technical and personal growth. Contribute to firm-wide initiatives and be recognised as a future partner. About You CTA, ACA or ACCA qualified (or equivalent). Proven leadership and client management experience within a practice environment. A strategic thinker with strong commercial acumen and people development skills. Experienced in identifying opportunities, winning work, and delivering excellence. If you are interested in this exciting opportunity, please apply online or call Cara Whyte at Hays to discuss in complete confidence. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technology Business Partner - Private Equity and Credit Job ID: Location: London Reports to the Director of Technology - Markets At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. These are exciting times across the group. Significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. The Technology Business Partner ("Tech BP") serves as the business relationship link between asset class business units and Technology at the leadership level. You will play a key role in supporting the continued growth in our business and to help drive the ongoing development of our private markets Technology function. As a senior member of the Private Markets Technology team, you will serve as the strategic interface with assigned markets business units or jurisdictional areas for the purpose of business technology strategy development, business demand management, solution discovery, service, solution adoption and risk management. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a successful partnership approach. The Tech BP provides highly valued strategic consulting level support and guidance through key technology initiatives. They communicate decisions, priorities, and relevant project information to appropriate levels regarding business unit requests. They are motivated and proactively share knowledge of technology capabilities, risks, and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritise projects based on predefined criteria (e.g., return on investment, productivity, compliance). The Tech BP proactively serves as a "trusted advisor," and is the primary point of contact in Technology for business line leaders and managers, providing insight on technology matters to enable and inform decisions. They operate as the key business contact representing Tech in promoting services and capabilities. The Tech BP is commercially driven and provides support in delivering technology products that meet the needs of the business, with a focus on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including client priorities and competitive issues. Tech BPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. Tech BPs facilitate the investment intake process and the high-level planning and execution of business initiatives. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology. Key responsibilities: Build strong trusted relationships with business leaders, manage complex priorities, and provide commercial and technical guidance to support delivery of the Aztec vision Work with the wider Technology team to create and provide insightful technology strategies and information backed up by meaningful analysis for our Products across our multiple jurisdictions Use solid tech knowledge and business insight to interpret data, draw conclusions, provide insights, and make proactive recommendations that deliver results, define improvements, and influence the leadership team Support the leadership team, their Products and Functions in the preparation of their technology strategy ensuring appropriate challenge in establishing stretch but achievable targets aligned to the five-year plan Work closely with the Office of the Chief Digital Officer to ensure demand and capacity needs are held and managed centrally to ensure effective coordination of technology teams Be a Technology representative on Product boards or committee meetings Support the leadership team in implementing action, articulate complex technology information in an easy-to-understand manner, without the use of complex Tech jargon Be able to speak to and present the technology landscape and vision to existing clients and prospects during sales processes Ensure appropriate, forward looking decision support is provided to stakeholders Stay informed of relevant industry and market intel for all products and jurisdictions to assess and report on current market trends and identifying opportunities that can be created Be proactive in identifying areas for improvement and driving forward change and efficiencies Develop and implement opportunities for operational efficiencies using analytical insight and work with the peers across the group on projects as required Change Management & Adoption: ability to focus on the human side of change by building and delivering effective strategies for the adoption of new technology across the group. Working with business units to leverage and make best use of existing capabilities where appropriate Management and mentoring of staff Skills, knowledge, expertise: The ideal candidate will have previous experience in a senior Tech, Change or Finance role, in a business partnering role for a medium to large, complex organisation, preferably an Asset Servicer/Fund Administrator or GP/Asset Manager Strong ability to manage multiple priorities across different business lines and in multiple regions Proven experience in understanding business requirements and considering and then recommending appropriate technology solutions working in consultation with architecture and apps teams Broad and deep knowledge of the technologies used to service Private Equity/Credit funds such as eFront Invest, Front Debt, Investran, Allvue/Black Mountain, and Sentry Proficiency in investor servicing and a thorough understanding of LP onboarding processes and tools such as Bite, Anduin, Data Exchange, Investment Café, and AtomInvest Experience automating Fund of Funds services with intelligent document processing technology such as Canoe, Alkymi and Accelex Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational, avoiding 'tech jargon' where appropriate and helping business stakeholders to understand proposed solutions and/or options Demonstrable ability to influence senior personnel within medium to large organisation and help non-finance and non tech savvy stakeholders understand their performance and consequent actions Ability to own and resolve problems dealing with escalations and client needs and communicating complex tech considerations in plain English Preferably although not essential hold relevant qualification ideally with experience in business partnering and delivering commercial value Exposure to financial services, in particular fund services and asset management business will be an added advantage Sound technical and reporting experience with the ability to develop positioning papers and consolidate information for Tech and Business leadership teams Computer literacy and advanced PowerPoint and Excel skills are essential Excellent interpersonal skills are required to develop close working relationships with colleagues, clients, and business contacts Uses active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusting styles for various audiences to articulate finance issues clearly Presents a professional image in words, tone, and style We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Dec 10, 2025
Full time
Technology Business Partner - Private Equity and Credit Job ID: Location: London Reports to the Director of Technology - Markets At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. These are exciting times across the group. Significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. The Technology Business Partner ("Tech BP") serves as the business relationship link between asset class business units and Technology at the leadership level. You will play a key role in supporting the continued growth in our business and to help drive the ongoing development of our private markets Technology function. As a senior member of the Private Markets Technology team, you will serve as the strategic interface with assigned markets business units or jurisdictional areas for the purpose of business technology strategy development, business demand management, solution discovery, service, solution adoption and risk management. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a successful partnership approach. The Tech BP provides highly valued strategic consulting level support and guidance through key technology initiatives. They communicate decisions, priorities, and relevant project information to appropriate levels regarding business unit requests. They are motivated and proactively share knowledge of technology capabilities, risks, and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritise projects based on predefined criteria (e.g., return on investment, productivity, compliance). The Tech BP proactively serves as a "trusted advisor," and is the primary point of contact in Technology for business line leaders and managers, providing insight on technology matters to enable and inform decisions. They operate as the key business contact representing Tech in promoting services and capabilities. The Tech BP is commercially driven and provides support in delivering technology products that meet the needs of the business, with a focus on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including client priorities and competitive issues. Tech BPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. Tech BPs facilitate the investment intake process and the high-level planning and execution of business initiatives. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology. Key responsibilities: Build strong trusted relationships with business leaders, manage complex priorities, and provide commercial and technical guidance to support delivery of the Aztec vision Work with the wider Technology team to create and provide insightful technology strategies and information backed up by meaningful analysis for our Products across our multiple jurisdictions Use solid tech knowledge and business insight to interpret data, draw conclusions, provide insights, and make proactive recommendations that deliver results, define improvements, and influence the leadership team Support the leadership team, their Products and Functions in the preparation of their technology strategy ensuring appropriate challenge in establishing stretch but achievable targets aligned to the five-year plan Work closely with the Office of the Chief Digital Officer to ensure demand and capacity needs are held and managed centrally to ensure effective coordination of technology teams Be a Technology representative on Product boards or committee meetings Support the leadership team in implementing action, articulate complex technology information in an easy-to-understand manner, without the use of complex Tech jargon Be able to speak to and present the technology landscape and vision to existing clients and prospects during sales processes Ensure appropriate, forward looking decision support is provided to stakeholders Stay informed of relevant industry and market intel for all products and jurisdictions to assess and report on current market trends and identifying opportunities that can be created Be proactive in identifying areas for improvement and driving forward change and efficiencies Develop and implement opportunities for operational efficiencies using analytical insight and work with the peers across the group on projects as required Change Management & Adoption: ability to focus on the human side of change by building and delivering effective strategies for the adoption of new technology across the group. Working with business units to leverage and make best use of existing capabilities where appropriate Management and mentoring of staff Skills, knowledge, expertise: The ideal candidate will have previous experience in a senior Tech, Change or Finance role, in a business partnering role for a medium to large, complex organisation, preferably an Asset Servicer/Fund Administrator or GP/Asset Manager Strong ability to manage multiple priorities across different business lines and in multiple regions Proven experience in understanding business requirements and considering and then recommending appropriate technology solutions working in consultation with architecture and apps teams Broad and deep knowledge of the technologies used to service Private Equity/Credit funds such as eFront Invest, Front Debt, Investran, Allvue/Black Mountain, and Sentry Proficiency in investor servicing and a thorough understanding of LP onboarding processes and tools such as Bite, Anduin, Data Exchange, Investment Café, and AtomInvest Experience automating Fund of Funds services with intelligent document processing technology such as Canoe, Alkymi and Accelex Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational, avoiding 'tech jargon' where appropriate and helping business stakeholders to understand proposed solutions and/or options Demonstrable ability to influence senior personnel within medium to large organisation and help non-finance and non tech savvy stakeholders understand their performance and consequent actions Ability to own and resolve problems dealing with escalations and client needs and communicating complex tech considerations in plain English Preferably although not essential hold relevant qualification ideally with experience in business partnering and delivering commercial value Exposure to financial services, in particular fund services and asset management business will be an added advantage Sound technical and reporting experience with the ability to develop positioning papers and consolidate information for Tech and Business leadership teams Computer literacy and advanced PowerPoint and Excel skills are essential Excellent interpersonal skills are required to develop close working relationships with colleagues, clients, and business contacts Uses active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusting styles for various audiences to articulate finance issues clearly Presents a professional image in words, tone, and style We will provide the training, both in house for relevant technical knowledge and professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
Our Teams Are you analytical, curious and driven to make a difference? Do you thrive on solving problems, managing complexity, and seeing ideas become reality? Our 18-month Change Development Programme (CDP) is designed to launch your career in Business Analysis or Project Management, giving you the tools and experience to lead change that matters - delivering better outcomes for our customers and driving the continued growth of our business. Our Chief Operating Office (COO) function where the Change Development Programme sits within, is more than IT - it's the engine that drives Virgin Money's transformation into a modern mutual. COO is responsible for: Driving digital innovation through our strategy and the introduction of new technologies and frameworks that drive better customer experiences. Building resilient infrastructure through supporting critical business services and empowering internal technology teams to deliver with confidence. Creating scalable IT capabilities that ensure seamless journeys for both customers and colleagues. Delivering our data strategy that enables smarter decision-making across the business. Safeguarding our bank and customers through strong security, governance, and control frameworks. What you'll be doing Over the course of an 18-month programme you will work across a range of change initiatives varying in size, scale, and complexity. You'll gain exposure to different delivery methodologies and concepts, development opportunities and industry wide(Business Analyst & Project Manager)certifications including the APM Project Fundamentals Qualification (PFQ) and the BCS Foundation Certificate in Business Analysis. Our opportunities include: Business Analysts are responsible for bridging the gap between our stakeholders and technical experts, creating positive change. Our Business Analysts identify and prioritise valuable business opportunities, define clear initiative scopes, and support change delivery using established tools and methods. Project Managers lead impactful change initiatives and foster collaboration across teams. Our Project Managers proactively manage risks, assumptions, issues, and dependencies (RAID) while planning and delivering projects using the most effective change methodologies. You'll facilitate stakeholder and technical expert meetings to ensure clear, transparent communication and champion a culture of continuous improvement. We need you to have We're looking for ambitious, purpose driven candidates who want to build a career in Change. Whether you're a recent graduate, returning to work, or changing careers, we're interested in your potential. What we look for: Enthusiasm for solving problems and learning in a dynamic, evolving space. Ability to interpret complex information and insights and present them in a clear, engaging way to support decision-making. A growth mindset and a clear ambition to develop professionally. A methodical approach to work, with strong attention to detail and awareness of the bigger picture. Strong written and verbal communication skills, with the ability to collaborate effectively in a team environment or work independently with confidence. Resilience and tenacity, with the ability to learn from both successes and setbacks. A positive attitude and the motivation to make a difference to customers, and communities. The ability to build effective working relationships and engage confidently with both technical and non-technical stakeholders. The extras you'll get 25 days holiday per year, which increases over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance. A highly competitive pension to help you build a strong foundation for retirement. Access to an annual performance related bonus. Training and development to help you progress your career. A great selection of additional benefits through our flexible benefits scheme. Life assurance to provide peace of mind for you and your loved ones in the event of your death. Up to 2 days of paid volunteering a year. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at . Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Business Unit: Chief Operating Office (COO) Salary: £34,000 per annum DOE+ benefits Location: Glasgow or Newcastle -you ll be expected to work some days in the office as we recognise the importance of in person connections and how they shape your learning experience. We're flexible though and will discuss likely work patterns with you during the hiring and onboarding process. Contract Type: Permanent / Full time (35 hours per week) Start date: Our Change Development Programme will have two intakes, June, and September 2026. You'll be asked to select which intake, and role interests you the most when applying.
Dec 10, 2025
Full time
Our Teams Are you analytical, curious and driven to make a difference? Do you thrive on solving problems, managing complexity, and seeing ideas become reality? Our 18-month Change Development Programme (CDP) is designed to launch your career in Business Analysis or Project Management, giving you the tools and experience to lead change that matters - delivering better outcomes for our customers and driving the continued growth of our business. Our Chief Operating Office (COO) function where the Change Development Programme sits within, is more than IT - it's the engine that drives Virgin Money's transformation into a modern mutual. COO is responsible for: Driving digital innovation through our strategy and the introduction of new technologies and frameworks that drive better customer experiences. Building resilient infrastructure through supporting critical business services and empowering internal technology teams to deliver with confidence. Creating scalable IT capabilities that ensure seamless journeys for both customers and colleagues. Delivering our data strategy that enables smarter decision-making across the business. Safeguarding our bank and customers through strong security, governance, and control frameworks. What you'll be doing Over the course of an 18-month programme you will work across a range of change initiatives varying in size, scale, and complexity. You'll gain exposure to different delivery methodologies and concepts, development opportunities and industry wide(Business Analyst & Project Manager)certifications including the APM Project Fundamentals Qualification (PFQ) and the BCS Foundation Certificate in Business Analysis. Our opportunities include: Business Analysts are responsible for bridging the gap between our stakeholders and technical experts, creating positive change. Our Business Analysts identify and prioritise valuable business opportunities, define clear initiative scopes, and support change delivery using established tools and methods. Project Managers lead impactful change initiatives and foster collaboration across teams. Our Project Managers proactively manage risks, assumptions, issues, and dependencies (RAID) while planning and delivering projects using the most effective change methodologies. You'll facilitate stakeholder and technical expert meetings to ensure clear, transparent communication and champion a culture of continuous improvement. We need you to have We're looking for ambitious, purpose driven candidates who want to build a career in Change. Whether you're a recent graduate, returning to work, or changing careers, we're interested in your potential. What we look for: Enthusiasm for solving problems and learning in a dynamic, evolving space. Ability to interpret complex information and insights and present them in a clear, engaging way to support decision-making. A growth mindset and a clear ambition to develop professionally. A methodical approach to work, with strong attention to detail and awareness of the bigger picture. Strong written and verbal communication skills, with the ability to collaborate effectively in a team environment or work independently with confidence. Resilience and tenacity, with the ability to learn from both successes and setbacks. A positive attitude and the motivation to make a difference to customers, and communities. The ability to build effective working relationships and engage confidently with both technical and non-technical stakeholders. The extras you'll get 25 days holiday per year, which increases over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance. A highly competitive pension to help you build a strong foundation for retirement. Access to an annual performance related bonus. Training and development to help you progress your career. A great selection of additional benefits through our flexible benefits scheme. Life assurance to provide peace of mind for you and your loved ones in the event of your death. Up to 2 days of paid volunteering a year. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at . Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. Business Unit: Chief Operating Office (COO) Salary: £34,000 per annum DOE+ benefits Location: Glasgow or Newcastle -you ll be expected to work some days in the office as we recognise the importance of in person connections and how they shape your learning experience. We're flexible though and will discuss likely work patterns with you during the hiring and onboarding process. Contract Type: Permanent / Full time (35 hours per week) Start date: Our Change Development Programme will have two intakes, June, and September 2026. You'll be asked to select which intake, and role interests you the most when applying.
We are looking to recruit an enthusiastic and motivated Band 4 Project Support Officer to support the delivery of a variety of Projects within the portfolio of the Informatics Programme across BCU. The Project Support Officer will assist other project staff in ensuring the programmes required outcomes are successfully achieved by providing high level project and administrative support to more senior members of the project team. Working as part of the project team they will be the first point of contact for many staff and will be required to provide support, training and guidance to other project staff, contributing to the development of policies and procedures for their own work area. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job The post holder would be expected to have a good level of knowledge and understanding of project processes and methodology to ensure effective management of the project documentation library. The post holder would also have responsibility for work flow within a more complex Work Package to support the delivery of the project. The post holder will be required to act as 'configuration librarian' by developing and maintaining the project library, databases and associated resource lists. They will also be required to assist in project planning and monitor plans to ensure the project remains on target, highlighting and escalating any issues and risks proactively. The post holder will also ensure that standard project management methodologies are applied to progress and successfully deliver projects. The post holder is expected to have a good level of interpersonal skills to communicate effectively with a broad range of stakeholders including senior members of the operational and project teams.PRINCE2 Foundation is desirable for this post. . Please note interviews will be held face to face About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Educated to Diploma level / equivalent level of work experience and knowledge Evidence of Continual Professional Development PRINCE II Experience Significant experience of working within a demanding/high intensity administrative setting Able to use own initiative and judgement to analyse and resolve complex problems Exposure to projects and project management Skills Proven ability to take salient minutes accurately To be able to work independently and on own initiative Knowledge Knowledge and understanding of project methodology Personal Attributes Enthusiastic and motivated individual Work as part of team and on own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dec 10, 2025
Full time
We are looking to recruit an enthusiastic and motivated Band 4 Project Support Officer to support the delivery of a variety of Projects within the portfolio of the Informatics Programme across BCU. The Project Support Officer will assist other project staff in ensuring the programmes required outcomes are successfully achieved by providing high level project and administrative support to more senior members of the project team. Working as part of the project team they will be the first point of contact for many staff and will be required to provide support, training and guidance to other project staff, contributing to the development of policies and procedures for their own work area. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Main duties of the job The post holder would be expected to have a good level of knowledge and understanding of project processes and methodology to ensure effective management of the project documentation library. The post holder would also have responsibility for work flow within a more complex Work Package to support the delivery of the project. The post holder will be required to act as 'configuration librarian' by developing and maintaining the project library, databases and associated resource lists. They will also be required to assist in project planning and monitor plans to ensure the project remains on target, highlighting and escalating any issues and risks proactively. The post holder will also ensure that standard project management methodologies are applied to progress and successfully deliver projects. The post holder is expected to have a good level of interpersonal skills to communicate effectively with a broad range of stakeholders including senior members of the operational and project teams.PRINCE2 Foundation is desirable for this post. . Please note interviews will be held face to face About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Educated to Diploma level / equivalent level of work experience and knowledge Evidence of Continual Professional Development PRINCE II Experience Significant experience of working within a demanding/high intensity administrative setting Able to use own initiative and judgement to analyse and resolve complex problems Exposure to projects and project management Skills Proven ability to take salient minutes accurately To be able to work independently and on own initiative Knowledge Knowledge and understanding of project methodology Personal Attributes Enthusiastic and motivated individual Work as part of team and on own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior Planning Policy Officer Salary: 45,427 - 48,691 (including 5,000 market supplement) Location: Fleet, Hampshire Working arrangements: Hybrid (Up to 80% home working) Full-time (part-time considered) Permanent Hays is excited to be working with Hart District Council to recruit a Senior Policy Planner at a pivotal moment in the authority's planning journey. Hart is about to commence the development of its new Local Plan under the revised plan-making system, making this a particularly exciting time for a skilled planning professional to join the team and help shape the future of the district. Located in North East Hampshire, Hart is a prosperous and growing district with a mix of rural and urban planning challenges. Consistently ranked as one of the best places to live in the UK, Hart offers beautiful countryside, excellent schools, and a strong sense of community. This role offers the chance to take ownership of planning policy projects, support the development of Hart's new Local Plan, and play a key role in shaping the district's future. You'll be joining a welcoming and collaborative team, with the opportunity to lead on key policy projects and contribute to strategic planning. Why consider Hart District Council? Strong Local Government Pension Scheme Flexible working hours Hybrid working policy, up to 80% home working Generous annual leave allowance Support for CPD and professional subscriptions Free staff parking Confidential employee advice and support programme Promotion of a healthy work/life balance A genuinely supportive and collaborative team environment What you will bring Hart is seeking a motivated and capable planning policy professional with relevant post-qualification experience. The ideal candidate will have: Good understanding of planning legislation, policy, and emerging national reforms Experience leading planning projects and providing policy advice Strong communication, research, and stakeholder engagement skills A proactive and customer-focused approach Experience of working collaboratively across teams Confidence in presenting at public meetings and contributing to consultations How to Apply For more information, please contact Daniel Baker at Hays on (phone number removed), or apply via this advert. Interviews will be held on site at Hart District Council Offices. The Council will arrange interviews with suitable candidates as they apply, so please get in touch ASAP if you have any questions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 10, 2025
Full time
Senior Planning Policy Officer Salary: 45,427 - 48,691 (including 5,000 market supplement) Location: Fleet, Hampshire Working arrangements: Hybrid (Up to 80% home working) Full-time (part-time considered) Permanent Hays is excited to be working with Hart District Council to recruit a Senior Policy Planner at a pivotal moment in the authority's planning journey. Hart is about to commence the development of its new Local Plan under the revised plan-making system, making this a particularly exciting time for a skilled planning professional to join the team and help shape the future of the district. Located in North East Hampshire, Hart is a prosperous and growing district with a mix of rural and urban planning challenges. Consistently ranked as one of the best places to live in the UK, Hart offers beautiful countryside, excellent schools, and a strong sense of community. This role offers the chance to take ownership of planning policy projects, support the development of Hart's new Local Plan, and play a key role in shaping the district's future. You'll be joining a welcoming and collaborative team, with the opportunity to lead on key policy projects and contribute to strategic planning. Why consider Hart District Council? Strong Local Government Pension Scheme Flexible working hours Hybrid working policy, up to 80% home working Generous annual leave allowance Support for CPD and professional subscriptions Free staff parking Confidential employee advice and support programme Promotion of a healthy work/life balance A genuinely supportive and collaborative team environment What you will bring Hart is seeking a motivated and capable planning policy professional with relevant post-qualification experience. The ideal candidate will have: Good understanding of planning legislation, policy, and emerging national reforms Experience leading planning projects and providing policy advice Strong communication, research, and stakeholder engagement skills A proactive and customer-focused approach Experience of working collaboratively across teams Confidence in presenting at public meetings and contributing to consultations How to Apply For more information, please contact Daniel Baker at Hays on (phone number removed), or apply via this advert. Interviews will be held on site at Hart District Council Offices. The Council will arrange interviews with suitable candidates as they apply, so please get in touch ASAP if you have any questions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
