Senior Quantity Surveyor - Exeter Area Location: Flexible hybrid role based from the Exeter office and local project sites, supporting agile working arrangements. Salary & Benefits: Competitive salary package, commensurate with experience 26 days annual leave, plus options to buy or sell up to 3 additional days Extra long-service holiday days after 3, 7, and 10 years of service Private medical insurance (with family cover available as an add-on) Defined contribution pension with up to 8% employer matching Enhanced maternity, paternity, and parental leave policies 2 paid volunteering days per year Agile and flexible working options tailored to the role Employee Assistance Programme for wellbeing support Reimbursement for professional membership fees Employee discount scheme covering electronics, groceries, travel, fitness, and more Customizable benefits including options to add dental, critical illness cover, or other perks About The Company A prominent UK-based construction and engineering firm specializing in infrastructure, building, and specialist fit-out projects across sectors like healthcare, education, transportation, public services, and environmental initiatives, whose success is powered by a diverse and innovative team that thrives on collaboration and fresh perspectives. They foster an inclusive environment that values every individual's contributions and are eager to welcome new talent to drive our continued growth. The Opportunity This is a dynamic and challenging role for a Senior Quantity Surveyor to join their expanding team in the Exeter area, where you'll contribute to impactful projects that deliver genuine benefits to the local community-such as enhanced healthcare facilities, educational spaces, and sustainable transport links that improve daily lives and foster long-term prosperity. You'll handle core surveying tasks, produce regular financial reports, guide junior colleagues, identify and mitigate risks, support pre construction planning, and partner with operations and senior commercial leaders. This position offers strong potential for career advancement as their regional workload intensifies. Your focus will be on securing profitable project outcomes, minimizing financial exposures, and following established commercial best practices. You'll oversee commercial aspects for multiple assignments and mentor emerging surveyors where needed. Duties of the role: Collaborate with and report to the Regional Director/Manager and lead Quantity Surveyor, executing their guidance effectively. Compile and submit all essential data for monthly contract performance reviews and analysis. Work closely with project managers on daily commercial operations to drive project profitability and flag key updates to senior surveyors. Draft or review sub-contract documents to ensure accuracy and compliance. Mentor and develop junior team members, supporting their growth and project contributions. Coordinate with project leads to issue timely contract notices and required documentation. Verify that main contract applications include all relevant claims for measurements and extras, while preparing detailed claims and final accounts promptly. Support project managers in overseeing subcontractor delivery to achieve cost-effective and on schedule completions. Facilitate efficient main contract invoicing, cash recovery, and subcontractor payments in line with agreed terms. Contribute to dispute prevention and resolution processes. Lead and facilitate commercial meetings as required. Provide line management for commercial team members. What you'll bring to the role Strong, well rounded knowledge of the construction sector and its key stakeholders. Expertise in measurement, valuation, and standard contract forms. Skilled in interpreting drawings, specifications, and construction methods. Proven negotiation abilities with clients and subcontractors, including sub contract drafting. Familiarity with Construction Industry Scheme (CIS) regulations. Capability to generate precise monthly cost/value reports and financial outturn projections. Outstanding verbal and written communication, coupled with effective problem solving. Desirable: Professional qualification from a recognized body (e.g., RICS). Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint) and financial software like COINS. Experience conducting risk assessments and valuations in team settings. Substantial hands on involvement in live projects, final accounts, and value engineering. Track record in dispute resolution and procuring major subcontractor packages. Demonstrated success in mentoring and leading staff development. Background in healthcare, education, mixed use, or commercial projects is highly advantageous. Adaptable and resilient in a changing environment. This full time, permanent role is 37.5 hours per week. If you're ready to elevate your career in a supportive, forward thinking organization, please apply with your CV. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Jan 08, 2026
Full time
Senior Quantity Surveyor - Exeter Area Location: Flexible hybrid role based from the Exeter office and local project sites, supporting agile working arrangements. Salary & Benefits: Competitive salary package, commensurate with experience 26 days annual leave, plus options to buy or sell up to 3 additional days Extra long-service holiday days after 3, 7, and 10 years of service Private medical insurance (with family cover available as an add-on) Defined contribution pension with up to 8% employer matching Enhanced maternity, paternity, and parental leave policies 2 paid volunteering days per year Agile and flexible working options tailored to the role Employee Assistance Programme for wellbeing support Reimbursement for professional membership fees Employee discount scheme covering electronics, groceries, travel, fitness, and more Customizable benefits including options to add dental, critical illness cover, or other perks About The Company A prominent UK-based construction and engineering firm specializing in infrastructure, building, and specialist fit-out projects across sectors like healthcare, education, transportation, public services, and environmental initiatives, whose success is powered by a diverse and innovative team that thrives on collaboration and fresh perspectives. They foster an inclusive environment that values every individual's contributions and are eager to welcome new talent to drive our continued growth. The Opportunity This is a dynamic and challenging role for a Senior Quantity Surveyor to join their expanding team in the Exeter area, where you'll contribute to impactful projects that deliver genuine benefits to the local community-such as enhanced healthcare facilities, educational spaces, and sustainable transport links that improve daily lives and foster long-term prosperity. You'll handle core surveying tasks, produce regular financial reports, guide junior colleagues, identify and mitigate risks, support pre construction planning, and partner with operations and senior commercial leaders. This position offers strong potential for career advancement as their regional workload intensifies. Your focus will be on securing profitable project outcomes, minimizing financial exposures, and following established commercial best practices. You'll oversee commercial aspects for multiple assignments and mentor emerging surveyors where needed. Duties of the role: Collaborate with and report to the Regional Director/Manager and lead Quantity Surveyor, executing their guidance effectively. Compile and submit all essential data for monthly contract performance reviews and analysis. Work closely with project managers on daily commercial operations to drive project profitability and flag key updates to senior surveyors. Draft or review sub-contract documents to ensure accuracy and compliance. Mentor and develop junior team members, supporting their growth and project contributions. Coordinate with project leads to issue timely contract notices and required documentation. Verify that main contract applications include all relevant claims for measurements and extras, while preparing detailed claims and final accounts promptly. Support project managers in overseeing subcontractor delivery to achieve cost-effective and on schedule completions. Facilitate efficient main contract invoicing, cash recovery, and subcontractor payments in line with agreed terms. Contribute to dispute prevention and resolution processes. Lead and facilitate commercial meetings as required. Provide line management for commercial team members. What you'll bring to the role Strong, well rounded knowledge of the construction sector and its key stakeholders. Expertise in measurement, valuation, and standard contract forms. Skilled in interpreting drawings, specifications, and construction methods. Proven negotiation abilities with clients and subcontractors, including sub contract drafting. Familiarity with Construction Industry Scheme (CIS) regulations. Capability to generate precise monthly cost/value reports and financial outturn projections. Outstanding verbal and written communication, coupled with effective problem solving. Desirable: Professional qualification from a recognized body (e.g., RICS). Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint) and financial software like COINS. Experience conducting risk assessments and valuations in team settings. Substantial hands on involvement in live projects, final accounts, and value engineering. Track record in dispute resolution and procuring major subcontractor packages. Demonstrated success in mentoring and leading staff development. Background in healthcare, education, mixed use, or commercial projects is highly advantageous. Adaptable and resilient in a changing environment. This full time, permanent role is 37.5 hours per week. If you're ready to elevate your career in a supportive, forward thinking organization, please apply with your CV. O'Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Head of Customer Care and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regional leadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You will be the voice of the customer in the room - using data, insight, and experience to continuously raise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, Administrators, and Maintenance Operatives - to deliver a high quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5 star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Jan 08, 2026
Full time
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Head of Customer Care and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regional leadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You will be the voice of the customer in the room - using data, insight, and experience to continuously raise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, Administrators, and Maintenance Operatives - to deliver a high quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5 star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Jan 08, 2026
Full time
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Senior Machine Learning Scientist (Viator) London, England, United Kingdom About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Analyse large datasets including daily customer events, product, destination, supplier and pricing info, extracting key insights to spur innovation and improvement. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. Employ techniques like Deep Learning, Bayesian Modelling, Large Language Models, Product embedding, Recommendation Systems, and Computer Vision. To be successful in the role, you'll need: 5+ years of hands-on data science experience. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Awareness of current ML techniques, keen on self-improvement and striving to solve real-world data challenges. Strong skills in SQL and at least one programming language. Experience in ML model productization and a grasp of MLOps. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in Large Language Models (LLM), dynamic pricing, image processing, or recommendation systems. Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role offers flexibility, allowing you to work either on-site hybrid or remotely from the UK, Poland, or Portugal. Occasional travel to company offices may be required If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jan 08, 2026
Full time
Senior Machine Learning Scientist (Viator) London, England, United Kingdom About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between)-making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. Perks of Working at Viator Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus. "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like. Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching. Give back? Give more! We match qualifying charitable donations annually. Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks. We believe that travel is employee development, so we provide discounts and more. Employee assistance program. We're here for you with resources and programs to help you through life's challenges. Health benefits. We offer great coverage and competitive premiums. Our Values We aspire to lead. Tap into your talent, ambition, and knowledge to bring us - and you - to new heights. We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done." We're better together. We learn from, accept, respect, support, and value one another- and are creating something remarkable in the process. We serve our customers, always. We listen, question, respond, and strive for wow moments. We strive for better, not perfect. We won't get it right the first time - or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. You will work on: Design, code, experiment and implement models and algorithms to enhance customer satisfaction, increase supplier value, optimize business results, and ensure infrastructure efficiency. Analyse large datasets including daily customer events, product, destination, supplier and pricing info, extracting key insights to spur innovation and improvement. Collaborate with product managers and various business stakeholders to ensure top-quality outcomes to meet internal objectives. Investigate and adopt innovative concepts that offer tangible benefits. Employ techniques like Deep Learning, Bayesian Modelling, Large Language Models, Product embedding, Recommendation Systems, and Computer Vision. To be successful in the role, you'll need: 5+ years of hands-on data science experience. In-depth knowledge of AI/ML/DL, Statistics, and related open-source libraries. Awareness of current ML techniques, keen on self-improvement and striving to solve real-world data challenges. Strong skills in SQL and at least one programming language. Experience in ML model productization and a grasp of MLOps. To be comfortable in code reviews, discussing architecture, and collaborating with a multidisciplinary team for regular model deployments. Experience in deploying online solutions and analysing real-time results through A/B testing. To be passionate about mentoring junior members of the team, and have a strong desire to help us perform to the best of our ability. Leadership qualities, autonomy, and team collaboration skills. Clear communication skills, awareness of the audience, and proactive sharing of findings. Actively involved in business networking and able to communicate complex ideas across the business simply and effectively. Desired qualifications: Master's or PhD in Computer Science, Operations Research, Statistics, or related quantitative disciplines. Knowledge in Large Language Models (LLM), dynamic pricing, image processing, or recommendation systems. Prior experience in e-commerce or at an Online Travel Agency. Job Location: This role offers flexibility, allowing you to work either on-site hybrid or remotely from the UK, Poland, or Portugal. Occasional travel to company offices may be required If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email and let us know the nature of your request. Please include the job requisition number in your message. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are looking for a motivated and skilled Senior Manager specialising in Pension Administration Operations to lead and improve our pension administration activities in Manchester. This role plays a crucial part in improving operational efficiency, enhancing technical support, and encouraging professional growth within the Pension Administration team. You will work closely with the Head of Pension Administration to ensure the delivery of high-quality services and the continuous improvement of processes. How you'll make an impact Run TPA service activities and staff to deliver the highest standards in service and client relationships. Develop and implement the overall strategy for the team's book of business. Participate in new business presentations, client meetings, and drafting responses to business proposals (RFPs). Plan, coordinate, and lead cross functional teams to implement customer programmes as outlined in proposals. Establish and uphold performance standards for employees to improve efficiency and customer happiness. Build and maintain strong market relationships to support current and future business opportunities. Foster teamwork and positive relationships between sales and service teams. Identify and develop processes to evaluate programme performance and implement guidelines. Manage assigned staff, establish individual goals, and evaluate performance outcomes. Coordinate team training and development to ensure continuous improvement. About You The ideal candidate will have proven experience in Defined Benefit pension scheme administration and team leadership, alongside expertise in process reengineering and workflow optimisation. Strong communication and collaborator leadership skills are essential, as is a detailed understanding of legislative and regulatory requirements in pension administration. Experience in delivering training and fostering professional development initiatives is also highly desirable. TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jan 08, 2026
Full time
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are looking for a motivated and skilled Senior Manager specialising in Pension Administration Operations to lead and improve our pension administration activities in Manchester. This role plays a crucial part in improving operational efficiency, enhancing technical support, and encouraging professional growth within the Pension Administration team. You will work closely with the Head of Pension Administration to ensure the delivery of high-quality services and the continuous improvement of processes. How you'll make an impact Run TPA service activities and staff to deliver the highest standards in service and client relationships. Develop and implement the overall strategy for the team's book of business. Participate in new business presentations, client meetings, and drafting responses to business proposals (RFPs). Plan, coordinate, and lead cross functional teams to implement customer programmes as outlined in proposals. Establish and uphold performance standards for employees to improve efficiency and customer happiness. Build and maintain strong market relationships to support current and future business opportunities. Foster teamwork and positive relationships between sales and service teams. Identify and develop processes to evaluate programme performance and implement guidelines. Manage assigned staff, establish individual goals, and evaluate performance outcomes. Coordinate team training and development to ensure continuous improvement. About You The ideal candidate will have proven experience in Defined Benefit pension scheme administration and team leadership, alongside expertise in process reengineering and workflow optimisation. Strong communication and collaborator leadership skills are essential, as is a detailed understanding of legislative and regulatory requirements in pension administration. Experience in delivering training and fostering professional development initiatives is also highly desirable. TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
West Yorkshire 275 per day Overview: Are you a results-driven production leader with a proven track record of delivering meaningful efficiency gains? A leading industrial process manufacturer are seeking an experienced Interim Production Manager to support a critical improvement phase within the business. Key Responsibilities: In this hands-on and fast-paced position, take ownership of day-to-day production operations while spearheading targeted optimisation initiatives. Assess current processes, identify bottlenecks, implement robust improvements, and embed best-practice methodologies across the manufacturing site. Lead and motivate production teams to achieve output, quality, and safety objectives. Analyse existing workflows and introduce efficiency-focused improvements. Drive continuous improvement initiatives (Lean, Six Sigma or similar). Implement structured KPIs and performance reporting. Support the senior leadership team through a period of operational change. Ensure compliance with regulatory, environmental, and H&S standards. Key Skills: Strong background in production management positions. Demonstrable experience delivering impactful production efficiency gains. Skilled in CI methodologies with a practical, hands-on approach. Confident communicator able to influence teams at all levels. Ready to step into an interim role and deliver rapid, sustainable improvements. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Jan 08, 2026
Contractor
West Yorkshire 275 per day Overview: Are you a results-driven production leader with a proven track record of delivering meaningful efficiency gains? A leading industrial process manufacturer are seeking an experienced Interim Production Manager to support a critical improvement phase within the business. Key Responsibilities: In this hands-on and fast-paced position, take ownership of day-to-day production operations while spearheading targeted optimisation initiatives. Assess current processes, identify bottlenecks, implement robust improvements, and embed best-practice methodologies across the manufacturing site. Lead and motivate production teams to achieve output, quality, and safety objectives. Analyse existing workflows and introduce efficiency-focused improvements. Drive continuous improvement initiatives (Lean, Six Sigma or similar). Implement structured KPIs and performance reporting. Support the senior leadership team through a period of operational change. Ensure compliance with regulatory, environmental, and H&S standards. Key Skills: Strong background in production management positions. Demonstrable experience delivering impactful production efficiency gains. Skilled in CI methodologies with a practical, hands-on approach. Confident communicator able to influence teams at all levels. Ready to step into an interim role and deliver rapid, sustainable improvements. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Job Role: RCA Manager Location: Field-based role covering the Midlands to the South Hours: Monday to Friday, 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as a RCA Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job Manage a national team of Reinstatement Cost Assessment (RCA) Surveyors. Undertaking surveying and insurance activities that significantly contribute to the success of the team. Imparting technical knowledge and experience across the team, that positively benefits our clients and customers alike. Acting as a critical support to the Director of Surveying, being able to assist and engage on projects of a highly technical or process intensive nature. Due to the nature of this role, a vehicle and a valid UK driving licence are required. Position in Organisation Reports to the Director of Group Surveying Main Responsibilities Survey properties and prepare comprehensive RCA reports. Produce documentation in full compliance with RICS regulations and best practice. Ensure all instructions are completed in line with company procedures and legal requirements. Supervise the team to deliver excellent customer care, high performance, and technically robust outputs. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Undertake CPD in accordance with professional body requirements, including both receiving and delivering CPD within the surveying team. Identify potential business opportunities beyond the core client and support the Director of Surveying in securing new external work. Maintain effective communication between the core client team and the surveying team. Support and develop team capability and product offering to strengthen overall performance. Carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Key Interfaces Property Managers, Regional Managers and Heads of Operations. Business to Business Interfaces through business growth. External businesses and organisations, in particular key customers and clients. Qualifications MRICS Qualified Skills and Experience Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including Section 20 and CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Experience with AOVs, emergency call systems, and fire panels is advantageous. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, BCIS, and database systems. Working at Innovus At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply Click the 'Apply' button below to begin your application. You'll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we'll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually - but we truly appreciate your interest in joining Innovus.
Jan 08, 2026
Full time
Job Role: RCA Manager Location: Field-based role covering the Midlands to the South Hours: Monday to Friday, 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as a RCA Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job Manage a national team of Reinstatement Cost Assessment (RCA) Surveyors. Undertaking surveying and insurance activities that significantly contribute to the success of the team. Imparting technical knowledge and experience across the team, that positively benefits our clients and customers alike. Acting as a critical support to the Director of Surveying, being able to assist and engage on projects of a highly technical or process intensive nature. Due to the nature of this role, a vehicle and a valid UK driving licence are required. Position in Organisation Reports to the Director of Group Surveying Main Responsibilities Survey properties and prepare comprehensive RCA reports. Produce documentation in full compliance with RICS regulations and best practice. Ensure all instructions are completed in line with company procedures and legal requirements. Supervise the team to deliver excellent customer care, high performance, and technically robust outputs. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Undertake CPD in accordance with professional body requirements, including both receiving and delivering CPD within the surveying team. Identify potential business opportunities beyond the core client and support the Director of Surveying in securing new external work. Maintain effective communication between the core client team and the surveying team. Support and develop team capability and product offering to strengthen overall performance. Carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Key Interfaces Property Managers, Regional Managers and Heads of Operations. Business to Business Interfaces through business growth. External businesses and organisations, in particular key customers and clients. Qualifications MRICS Qualified Skills and Experience Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including Section 20 and CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Experience with AOVs, emergency call systems, and fire panels is advantageous. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, BCIS, and database systems. Working at Innovus At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply Click the 'Apply' button below to begin your application. You'll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we'll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually - but we truly appreciate your interest in joining Innovus.
Operations Manager (Renewables) Location: Midlands Salary: Competitive Are you an experienced Operations Manager who is ready to lead high-performing teams and deliver exceptional results within our renewables division? We Can Offer You: Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime Vehicle: Company Van or Car Allowance of 10% Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your Role: Lead the operations team in the south region, working on multiple contracts within the renewables division Experienced and knowledgeable in all aspects of retrofit renewables Working knowledge of the PAS 2030/2035 processes survey and PIBI Experience of working within social housing environment and understand how the sector improves peoples lives Knowledge of health and safety regulations and requirements of the repairs service Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements Work closely with teams to deliver high-quality results Ensure accurate performance reporting against KPIs, budgets, and profitability metrics Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections Build strong client and customer relationships and represent Liberty as a senior operational contact Monitor budgets, material use, and job performance to deliver excellent value for money Drive service improvements, contribute to strategic plans, and engage in service development and innovation Support procurement and onboarding for growth opportunities across the region Deputise for senior leaders and contribute to Liberty s strategic direction What We Need from You: Full, clean UK driving licence Proven contract supervision experience, managing both technical engineers and office-based staff Experience in Social Housing, especially in Renewables High level of technical knowledge and problem-solving skills Comfortable using PDA devices and completing accurate, high-quality documentation City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline Strong understanding of renewables legislation and health & safety best practices Excellent customer service and communication skills with a caring, empathetic approach Strong coaching ability and experience managing change Analytical, reliable, trustworthy, and driven by achievement A flexible, approachable, and proactive mindset Why Liberty? We re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today! Click Apply below to join Liberty as an Operations Manager. We look forward to hearing from you! Closing Date: 5th February 2026 (We may close early due to high demand)
Jan 08, 2026
Full time
Operations Manager (Renewables) Location: Midlands Salary: Competitive Are you an experienced Operations Manager who is ready to lead high-performing teams and deliver exceptional results within our renewables division? We Can Offer You: Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime Vehicle: Company Van or Car Allowance of 10% Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more Training & Growth: Ongoing professional development to keep you at the top of your game Your Role: Lead the operations team in the south region, working on multiple contracts within the renewables division Experienced and knowledgeable in all aspects of retrofit renewables Working knowledge of the PAS 2030/2035 processes survey and PIBI Experience of working within social housing environment and understand how the sector improves peoples lives Knowledge of health and safety regulations and requirements of the repairs service Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements Work closely with teams to deliver high-quality results Ensure accurate performance reporting against KPIs, budgets, and profitability metrics Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections Build strong client and customer relationships and represent Liberty as a senior operational contact Monitor budgets, material use, and job performance to deliver excellent value for money Drive service improvements, contribute to strategic plans, and engage in service development and innovation Support procurement and onboarding for growth opportunities across the region Deputise for senior leaders and contribute to Liberty s strategic direction What We Need from You: Full, clean UK driving licence Proven contract supervision experience, managing both technical engineers and office-based staff Experience in Social Housing, especially in Renewables High level of technical knowledge and problem-solving skills Comfortable using PDA devices and completing accurate, high-quality documentation City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline Strong understanding of renewables legislation and health & safety best practices Excellent customer service and communication skills with a caring, empathetic approach Strong coaching ability and experience managing change Analytical, reliable, trustworthy, and driven by achievement A flexible, approachable, and proactive mindset Why Liberty? We re a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today! Click Apply below to join Liberty as an Operations Manager. We look forward to hearing from you! Closing Date: 5th February 2026 (We may close early due to high demand)
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Jan 08, 2026
Full time
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire a Global Treasury Manager to join their Head Office in Baker Street.We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 27,000 people in 740+ Offices across 50 Territories. Role: The Finance team is seeking a strategic and hands-on Group Treasury Manager to lead our global treasury operations, with a strong focus on both UK and international markets. In this pivotal role, you will drive the transition from decentralised to centralised treasury reporting, manage multi-currency liquidity, and support financial growth across our global network.You'll oversee a broad range of responsibilities, from daily cash operations, FX, and forecasting to banking relationships and treasury systems, working closely with senior stakeholders and managing one Treasury Analyst.The ideal candidate will have proven experience in managing multi-currency cash flows and liquidity, strong stakeholder management skills, and a solid understanding of local treasury compliance and reporting requirements. Responsibilities: Treasury operations Drive Treasury Management System (TMS) strategies for global automation. Review cash forecasts, ensuring accuracy and alignment with business needs. Standardize reporting and cash visibility across all subsidiaries. Ensure efficiency in payments, bank account structures, and cash forecasting. Acti as advisor to senior management on capital structure and financing options to maximizing cash management. FX management, Cash pooling, managing Partner capital loans and treasury policy. Liquidity & funding Ensure sufficient liquidity for group operations across Knight Frank's geographies. Lead group-level cash pooling implementation. Oversee intercompany financing structures where appropriate and transfer pricing alignment Stakeholder Management Partner with CFO, Tax, legal, FP&A and the broader finance teams on cash management, funding and cross-functional projects. Support M&A activities where appropriate with Treasury due diligence and cash repatriation strategies. Manage relationships with key banking partners and other financial institutions, including the negotiation of terms for banking services and revolving credit facilities (where relevant). Compliance and reporting Ensure compliance with financial regulations, tax, and internal controls. Deliver treasury reports to CFO, Audit Committee, and regulators (if applicable). Support local audits and appropriate financial disclosures as may be required Treasury Systems Oversee administration of various treasury systems on a day-to-day basis. Liaise with banking, software and FinTech providers regarding the treasury systems Review appropriate upgrades to the systems as and when required, ensuring the control environment for all treasury systems are maintained to the highest standard and recommend improvements if necessary Other Treasury Activities Resolve payment issues with the banks as and when they arise. Liaise with the business and banks Ensure Bank Accounts are effectively managed; opening new accounts, maintaining mandates and closing redundant accounts Management of bank guarantees. Key Experience/Education Required: Essential - Qualified Accountant with several years PQE Minimum 3 year's treasury operations experience Desirable - recognised Treasury qualification (ACT) / Diploma in Treasury management Leadership Competencies: Accountability: personal responsibility and ownership for own work. Makes decisions and owns the outcomes. Drives a continuous improvement environment. Agile: adapts to changing situations while producing successful outcomes. Ability to find solutions when problem solving. Business Acumen: understanding the firm's strategy, targets and risks to identify ands pursue business opportunities to manage risk. Drive & resilience: sustaining a high level of drive and enthusiasm, shows resilience and ability to managing challenging agendas. Inclusive: encourages, embraces a supporting environment where everyone's contribution is valued. Professional Standards: demonstrates the highest standards of professional conduct at all times Strategic thinking: plans ahead, use knowledge and experience to yield successful outcomes individually, the team and the firm. Teamwork and collaboration: working is a trusting and respectful manner, balancing relationships across the wider business. Key Skills Required: Excellent communication skills at all levels Pro-active and self-motivated, a team player, flexible and diligent Results orientated, has commercial acumen and ability to influence at all levels. Excellent presentation skills, including ability to model and manage financial data (essential) Experience of transformation and change management projectsCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Jan 08, 2026
Full time
Who are we At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is looking to hire a Global Treasury Manager to join their Head Office in Baker Street.We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 27,000 people in 740+ Offices across 50 Territories. Role: The Finance team is seeking a strategic and hands-on Group Treasury Manager to lead our global treasury operations, with a strong focus on both UK and international markets. In this pivotal role, you will drive the transition from decentralised to centralised treasury reporting, manage multi-currency liquidity, and support financial growth across our global network.You'll oversee a broad range of responsibilities, from daily cash operations, FX, and forecasting to banking relationships and treasury systems, working closely with senior stakeholders and managing one Treasury Analyst.The ideal candidate will have proven experience in managing multi-currency cash flows and liquidity, strong stakeholder management skills, and a solid understanding of local treasury compliance and reporting requirements. Responsibilities: Treasury operations Drive Treasury Management System (TMS) strategies for global automation. Review cash forecasts, ensuring accuracy and alignment with business needs. Standardize reporting and cash visibility across all subsidiaries. Ensure efficiency in payments, bank account structures, and cash forecasting. Acti as advisor to senior management on capital structure and financing options to maximizing cash management. FX management, Cash pooling, managing Partner capital loans and treasury policy. Liquidity & funding Ensure sufficient liquidity for group operations across Knight Frank's geographies. Lead group-level cash pooling implementation. Oversee intercompany financing structures where appropriate and transfer pricing alignment Stakeholder Management Partner with CFO, Tax, legal, FP&A and the broader finance teams on cash management, funding and cross-functional projects. Support M&A activities where appropriate with Treasury due diligence and cash repatriation strategies. Manage relationships with key banking partners and other financial institutions, including the negotiation of terms for banking services and revolving credit facilities (where relevant). Compliance and reporting Ensure compliance with financial regulations, tax, and internal controls. Deliver treasury reports to CFO, Audit Committee, and regulators (if applicable). Support local audits and appropriate financial disclosures as may be required Treasury Systems Oversee administration of various treasury systems on a day-to-day basis. Liaise with banking, software and FinTech providers regarding the treasury systems Review appropriate upgrades to the systems as and when required, ensuring the control environment for all treasury systems are maintained to the highest standard and recommend improvements if necessary Other Treasury Activities Resolve payment issues with the banks as and when they arise. Liaise with the business and banks Ensure Bank Accounts are effectively managed; opening new accounts, maintaining mandates and closing redundant accounts Management of bank guarantees. Key Experience/Education Required: Essential - Qualified Accountant with several years PQE Minimum 3 year's treasury operations experience Desirable - recognised Treasury qualification (ACT) / Diploma in Treasury management Leadership Competencies: Accountability: personal responsibility and ownership for own work. Makes decisions and owns the outcomes. Drives a continuous improvement environment. Agile: adapts to changing situations while producing successful outcomes. Ability to find solutions when problem solving. Business Acumen: understanding the firm's strategy, targets and risks to identify ands pursue business opportunities to manage risk. Drive & resilience: sustaining a high level of drive and enthusiasm, shows resilience and ability to managing challenging agendas. Inclusive: encourages, embraces a supporting environment where everyone's contribution is valued. Professional Standards: demonstrates the highest standards of professional conduct at all times Strategic thinking: plans ahead, use knowledge and experience to yield successful outcomes individually, the team and the firm. Teamwork and collaboration: working is a trusting and respectful manner, balancing relationships across the wider business. Key Skills Required: Excellent communication skills at all levels Pro-active and self-motivated, a team player, flexible and diligent Results orientated, has commercial acumen and ability to influence at all levels. Excellent presentation skills, including ability to model and manage financial data (essential) Experience of transformation and change management projectsCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Here at Mindera, we are building a world-class team and would love it for you to join us! We are looking for an experienced Product Manager to lead the evolution of our client's Contact Centre platform. Our client's Contact Centre handles all post-purchase customer issues - from refunds and replacements to delivery problems - supporting millions of customer interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing/IVR), Google CCAI, and Dialogflow CX, this domain is large, highly visible, and operationally critical. You will join a lean D&T team of around 10 people responsible for a complex and business-critical platform. Your first mission: bring order and clarity. You will establish a structured, prioritised backlog; define clear requirements; and build a roadmap that directly connects operational pain points to the technical work required to solve them. What You'll Do Own and develop the product vision, strategy, and roadmap for the Contact Centre platform. Create and maintain a structured, prioritised backlog aligned to operational goals and technical feasibility. Translate ambiguous requests into clear, actionable requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI, and Dialogflow CX capabilities. Identify and drive automation opportunities across voice and digital channels. Optimise end-to-end agent workflows to improve efficiency, quality, and customer experience. Improve system-to-system handoff, ensuring a seamless journey for customers and agents. Analyse performance, pain points, and data insights to inform prioritisation and continuous improvement. Communicate progress, risks, and outcomes clearly to senior stakeholders. What You'll Bring Proven experience as a Product Manager in a Contact Centre, CX platform, or similarly complex operational environment. Strong understanding of Zendesk, Twilio, and conversational AI platforms (Google CCAI / Dialogflow CX experience highly beneficial). Demonstrated ability to impose structure quickly: build backlogs, define requirements, and set direction in ambiguous environments. Excellent problem-solving skills and the ability to translate operational challenges into actionable product initiatives. Strong stakeholder management and communication skills, especially with non-technical teams. A passion for operational excellence and improving the customer journey at scale. We offer Fun, happy and politics-free work culture built on the principles of lean and self-organisation Competitive Rates About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment. Check out our Blog: and our Handbook: Our offices are located: Porto, Portugal Aveiro, Portugal Coimbra, Portugal Leicester, UK San Diego, USA San Francisco, USA Chennai, India Bengaluru, India Mindera is an equal opportunity employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit and business need. No agencies, please.
Jan 08, 2026
Full time
Here at Mindera, we are building a world-class team and would love it for you to join us! We are looking for an experienced Product Manager to lead the evolution of our client's Contact Centre platform. Our client's Contact Centre handles all post-purchase customer issues - from refunds and replacements to delivery problems - supporting millions of customer interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing/IVR), Google CCAI, and Dialogflow CX, this domain is large, highly visible, and operationally critical. You will join a lean D&T team of around 10 people responsible for a complex and business-critical platform. Your first mission: bring order and clarity. You will establish a structured, prioritised backlog; define clear requirements; and build a roadmap that directly connects operational pain points to the technical work required to solve them. What You'll Do Own and develop the product vision, strategy, and roadmap for the Contact Centre platform. Create and maintain a structured, prioritised backlog aligned to operational goals and technical feasibility. Translate ambiguous requests into clear, actionable requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI, and Dialogflow CX capabilities. Identify and drive automation opportunities across voice and digital channels. Optimise end-to-end agent workflows to improve efficiency, quality, and customer experience. Improve system-to-system handoff, ensuring a seamless journey for customers and agents. Analyse performance, pain points, and data insights to inform prioritisation and continuous improvement. Communicate progress, risks, and outcomes clearly to senior stakeholders. What You'll Bring Proven experience as a Product Manager in a Contact Centre, CX platform, or similarly complex operational environment. Strong understanding of Zendesk, Twilio, and conversational AI platforms (Google CCAI / Dialogflow CX experience highly beneficial). Demonstrated ability to impose structure quickly: build backlogs, define requirements, and set direction in ambiguous environments. Excellent problem-solving skills and the ability to translate operational challenges into actionable product initiatives. Strong stakeholder management and communication skills, especially with non-technical teams. A passion for operational excellence and improving the customer journey at scale. We offer Fun, happy and politics-free work culture built on the principles of lean and self-organisation Competitive Rates About Mindera At Mindera we use technology to build products we are proud of, with people we love. Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera. We partner with our clients, to understand their product and deliver high performance, resilient and scalable software systems that create an impact in their users and businesses across the world. You get to work with a bunch of great people, where the whole team owns the project together. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment. Check out our Blog: and our Handbook: Our offices are located: Porto, Portugal Aveiro, Portugal Coimbra, Portugal Leicester, UK San Diego, USA San Francisco, USA Chennai, India Bengaluru, India Mindera is an equal opportunity employer and does not discriminate on the basis of age, disability, gender including gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected status. All matters related to employment are decided on the basis of qualifications, merit and business need. No agencies, please.
Build momentum. Drive results. Scale operations. As BJAK's Business Development Manager, you are the frontline driver of revenue. Your job is simple: bring in insurer partnerships fast, activate them fast, and turn them into volume. This role sits at the core of our UK expansion. You will be responsible for building high-impact insurer relationships, accelerating go-lives, and driving meaningful commercial outcomes. You must thrive in fast-paced, founder-driven environments where speed, clarity, and results matter above all. What You Will Do Acquire and activate new insurer partners with speed Lead the full partnership cycle-from outreach and relationship building to negotiation, onboarding, and integration. You are expected to open doors, move conversations forward quickly, and deliver fast-market-entry partnerships. Build and maintain a strong, visible pipeline with disciplined follow-ups and zero drop-offs Own the pipeline end-to-end. Maintain a clean CRM, follow up consistently, and ensure every prospect moves through the funnel with urgency. No loose ends, no stalled opportunities. Negotiate and close deals confidently with clear commercial terms and fast go-live timelines Work closely with legal, product, and tech teams to craft commercially sound agreements. Push for fast activation, align stakeholders, and ensure partners can launch smoothly without delays. Hit monthly revenue and policy targets - not just close deals, ensure ongoing productivity After partners go live, continue driving volume and performance. Monitor KPIs, optimize partner output, explore cross-selling opportunities, and turn partnerships into sustainable revenue streams. Requirements If you need to be nudged, reminded, or handheld - this is not the role You must be highly self-driven, proactive, and accountable. We expect initiative, not instructions. Permanent residency in the UK You will serve as BJAK's on-the-ground presence, understanding local regulations, insurers, and market behavior. Min 5 years experience in insurance / fintech industry with strong negotiation & commercial instincts You understand insurer dynamics, commercial models, underwriting considerations, and partnership structures. Existing network of insurer relationships This allows you to open senior-level conversations immediately and accelerate market penetration. You take ownership, not instructions. You run your pipeline independently, solve problems fast, and operate with full autonomy. Why Join BJAK Play a defining role in our UK market expansion Work directly with senior leadership to shape strategy and execution Join a hyper-growth insurtech valued at over US$2B Build meaningful insurer partnerships that will impact millions of users Competitive, performance-driven compensation with strong upside
Jan 08, 2026
Full time
Build momentum. Drive results. Scale operations. As BJAK's Business Development Manager, you are the frontline driver of revenue. Your job is simple: bring in insurer partnerships fast, activate them fast, and turn them into volume. This role sits at the core of our UK expansion. You will be responsible for building high-impact insurer relationships, accelerating go-lives, and driving meaningful commercial outcomes. You must thrive in fast-paced, founder-driven environments where speed, clarity, and results matter above all. What You Will Do Acquire and activate new insurer partners with speed Lead the full partnership cycle-from outreach and relationship building to negotiation, onboarding, and integration. You are expected to open doors, move conversations forward quickly, and deliver fast-market-entry partnerships. Build and maintain a strong, visible pipeline with disciplined follow-ups and zero drop-offs Own the pipeline end-to-end. Maintain a clean CRM, follow up consistently, and ensure every prospect moves through the funnel with urgency. No loose ends, no stalled opportunities. Negotiate and close deals confidently with clear commercial terms and fast go-live timelines Work closely with legal, product, and tech teams to craft commercially sound agreements. Push for fast activation, align stakeholders, and ensure partners can launch smoothly without delays. Hit monthly revenue and policy targets - not just close deals, ensure ongoing productivity After partners go live, continue driving volume and performance. Monitor KPIs, optimize partner output, explore cross-selling opportunities, and turn partnerships into sustainable revenue streams. Requirements If you need to be nudged, reminded, or handheld - this is not the role You must be highly self-driven, proactive, and accountable. We expect initiative, not instructions. Permanent residency in the UK You will serve as BJAK's on-the-ground presence, understanding local regulations, insurers, and market behavior. Min 5 years experience in insurance / fintech industry with strong negotiation & commercial instincts You understand insurer dynamics, commercial models, underwriting considerations, and partnership structures. Existing network of insurer relationships This allows you to open senior-level conversations immediately and accelerate market penetration. You take ownership, not instructions. You run your pipeline independently, solve problems fast, and operate with full autonomy. Why Join BJAK Play a defining role in our UK market expansion Work directly with senior leadership to shape strategy and execution Join a hyper-growth insurtech valued at over US$2B Build meaningful insurer partnerships that will impact millions of users Competitive, performance-driven compensation with strong upside
Furniture Sales Executive Commercial Office Furniture Location: London / UK Sector: Commercial Office Furniture We are currently representing a well-established, design-led furniture manufacturer specialising in storage wall and storewall furniture systems for the commercial workplace and interiors market. Due to continued growth, they are seeking an experienced Furniture Sales Executive to expand their UK presence within the commercial office furniture and fit-out sector. This role focuses on selling storage wall, storewall, and wall-mounted modular furniture solutions through office furniture dealers and design & build contractors, supporting workplace, commercial interiors, and fit-out projects nationwide. Role Overview The successful candidate will be responsible for developing new business opportunities, managing existing dealer and D&B relationships, and working closely with designers and specifiers to secure product specification within commercial projects. You will act as a product specialist for storage wall and storewall systems, positioning these solutions as integral components within modern workplace environments. Key Responsibilities Develop and manage relationships with office furniture dealers, design & build contractors, and commercial interiors specialists Identify and pursue new business opportunities within the UK commercial workplace market Promote and sell storage wall, storewall, and modular wall-based furniture systems Present solutions for offices, collaboration areas, breakout spaces, and ancillary environments Deliver product presentations to dealers, designers, project managers, and specifiers Support partners with layouts, samples, pricing, technical guidance, and product information Liaise with internal design, estimating, and operations teams to ensure accurate quotations and smooth project delivery Maintain CRM records and manage an active sales pipeline Attend CPDs, showroom events, and industry exhibitions Monitor competitor activity and market trends Achieve agreed sales targets and contribute to business growth Skills & Experience Required Proven sales experience within UK commercial office furniture or interiors Strong understanding of dealer and design & build sales routes Experience in specification-led, project-based sales environments Confident presenting to designers, specifiers, and senior stakeholders Commercially driven with strong negotiation and closing skills Highly organised and self-motivated Competent with CRM and Microsoft Office Full UK driving licence Desirable Experience selling storage wall, storewall, or modular wall systems Established dealer or D&B network Knowledge of workplace design and commercial fit-out processes Package & Benefits Competitive basic salary with performance-related annual bonus Pension and holiday entitlement in line with UK standards Opportunity to work with a growing, design-led storage wall furniture brand Autonomy to build and develop your own territory with strong internal support
Jan 08, 2026
Full time
Furniture Sales Executive Commercial Office Furniture Location: London / UK Sector: Commercial Office Furniture We are currently representing a well-established, design-led furniture manufacturer specialising in storage wall and storewall furniture systems for the commercial workplace and interiors market. Due to continued growth, they are seeking an experienced Furniture Sales Executive to expand their UK presence within the commercial office furniture and fit-out sector. This role focuses on selling storage wall, storewall, and wall-mounted modular furniture solutions through office furniture dealers and design & build contractors, supporting workplace, commercial interiors, and fit-out projects nationwide. Role Overview The successful candidate will be responsible for developing new business opportunities, managing existing dealer and D&B relationships, and working closely with designers and specifiers to secure product specification within commercial projects. You will act as a product specialist for storage wall and storewall systems, positioning these solutions as integral components within modern workplace environments. Key Responsibilities Develop and manage relationships with office furniture dealers, design & build contractors, and commercial interiors specialists Identify and pursue new business opportunities within the UK commercial workplace market Promote and sell storage wall, storewall, and modular wall-based furniture systems Present solutions for offices, collaboration areas, breakout spaces, and ancillary environments Deliver product presentations to dealers, designers, project managers, and specifiers Support partners with layouts, samples, pricing, technical guidance, and product information Liaise with internal design, estimating, and operations teams to ensure accurate quotations and smooth project delivery Maintain CRM records and manage an active sales pipeline Attend CPDs, showroom events, and industry exhibitions Monitor competitor activity and market trends Achieve agreed sales targets and contribute to business growth Skills & Experience Required Proven sales experience within UK commercial office furniture or interiors Strong understanding of dealer and design & build sales routes Experience in specification-led, project-based sales environments Confident presenting to designers, specifiers, and senior stakeholders Commercially driven with strong negotiation and closing skills Highly organised and self-motivated Competent with CRM and Microsoft Office Full UK driving licence Desirable Experience selling storage wall, storewall, or modular wall systems Established dealer or D&B network Knowledge of workplace design and commercial fit-out processes Package & Benefits Competitive basic salary with performance-related annual bonus Pension and holiday entitlement in line with UK standards Opportunity to work with a growing, design-led storage wall furniture brand Autonomy to build and develop your own territory with strong internal support
Mill Operations Manager - £65k-£70k Agricultural Manufacturing Location: Norfolk Salary: £65k-£70k + Company Car + Bonus + Benefits + Healthcare Contact: Interaction Recruitment About the Opportunity Interaction Recruitment is proud to be supporting a well-established, forward-thinking manufacturer in the agricultural sector as they look to appoint an Operations Manager for their Norfolk site. This is a fantastic opportunity for a motivated and practical operations leader who enjoys being actively involved in production while also driving strategic improvements. The successful candidate will take ownership of day-to-day feed mill operations, logistics, and team performance, ensuring safe, efficient, and high-quality production standards are consistently achieved. Key Responsibilities Lead and oversee all aspects of mill and logistics operations. Champion quality, consistency, and productivity across manufacturing processes. Collaborate with senior leadership to develop and implement continuous improvement plans. Work closely with Health, Safety & Quality teams to maintain accreditations such as UFAS, ISO9001, and ISO14001 , alongside ethical certifications. Manage, train, and develop a production team of 20+ colleagues. Take responsibility for procurement of ingredients and maintenance of plant equipment. Oversee transport, vehicle scheduling, and external logistics partners. Promote a culture of safety, accountability, and operational excellence. Your Background Minimum 3 years experience in a manufacturing or food production management role. Proven leadership experience managing medium to large operational teams. Ideally from a feed, agricultural, mill, or food manufacturing background. Strong communicator with exceptional organisational and problem-solving skills. Hands-on approach and willingness to understand all areas of production. Knowledge of machinery maintenance and shift-based operations is an advantage. Flexible and dependable available for contact during busy production periods. Full UK driving licence and ability to commute to the Norfolk site. Why Apply? Excellent package including car, bonus, and private healthcare . Join a respected and growing business that values innovation and integrity. A varied, hands-on role offering both operational control and strategic input. Interested? If you re an experienced operations leader seeking a rewarding role in agricultural manufacturing, we d love to hear from you. Apply with your CV today or contact Interaction Recruitment on (phone number removed) for a confidential discussion. INDPB
Jan 08, 2026
Full time
Mill Operations Manager - £65k-£70k Agricultural Manufacturing Location: Norfolk Salary: £65k-£70k + Company Car + Bonus + Benefits + Healthcare Contact: Interaction Recruitment About the Opportunity Interaction Recruitment is proud to be supporting a well-established, forward-thinking manufacturer in the agricultural sector as they look to appoint an Operations Manager for their Norfolk site. This is a fantastic opportunity for a motivated and practical operations leader who enjoys being actively involved in production while also driving strategic improvements. The successful candidate will take ownership of day-to-day feed mill operations, logistics, and team performance, ensuring safe, efficient, and high-quality production standards are consistently achieved. Key Responsibilities Lead and oversee all aspects of mill and logistics operations. Champion quality, consistency, and productivity across manufacturing processes. Collaborate with senior leadership to develop and implement continuous improvement plans. Work closely with Health, Safety & Quality teams to maintain accreditations such as UFAS, ISO9001, and ISO14001 , alongside ethical certifications. Manage, train, and develop a production team of 20+ colleagues. Take responsibility for procurement of ingredients and maintenance of plant equipment. Oversee transport, vehicle scheduling, and external logistics partners. Promote a culture of safety, accountability, and operational excellence. Your Background Minimum 3 years experience in a manufacturing or food production management role. Proven leadership experience managing medium to large operational teams. Ideally from a feed, agricultural, mill, or food manufacturing background. Strong communicator with exceptional organisational and problem-solving skills. Hands-on approach and willingness to understand all areas of production. Knowledge of machinery maintenance and shift-based operations is an advantage. Flexible and dependable available for contact during busy production periods. Full UK driving licence and ability to commute to the Norfolk site. Why Apply? Excellent package including car, bonus, and private healthcare . Join a respected and growing business that values innovation and integrity. A varied, hands-on role offering both operational control and strategic input. Interested? If you re an experienced operations leader seeking a rewarding role in agricultural manufacturing, we d love to hear from you. Apply with your CV today or contact Interaction Recruitment on (phone number removed) for a confidential discussion. INDPB
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk.We're looking for a Talent Experience Operations Manager to be based in our EMEA HQ Newcastle, UK office to be part of making this happen.The Talent Experience Operations Manager plays a pivotal role in leading a global team of Talent Experience Coordinators to deliver a consistent, compliant, and high-quality hiring experience across all regions. This position is responsible for overseeing coordination processes, ensuring regulatory compliance, and supporting executive-level hiring activities. The ideal candidate will bring over five years of recruitment coordination experience, a strong foundation in hiring compliance, and demonstrated leadership capabilities. This role also serves as a hands-on backup during peak periods and holidays, ensuring uninterrupted support for the team and stakeholders. Primary Responsibilities and Duties: Team Leadership & Development Develop and execute strategic plans for the Talent Experience Coordination team, aligning with broader Talent Acquisition goals. Monitor team performance against strategic objectives and KPIs, adjusting priorities and resources as needed. Lead, coach, and develop a global team of Talent Experience Coordinators. Foster a collaborative and high-performance team culture. Manage workload distribution and ensure consistent service delivery across regions. Serve as a backup coordinator during peak periods, holidays, or team absences to ensure continuity of service.Executive-Level Coordination Personally manage and oversee coordination and offer processes for VP-level and above roles globally, ensuring a high-touch and confidential experience. Partner closely with Talent Acquisition Partner and HR leaders to support senior-level hiring.Compliance & Audit Management Serve as the primary point of contact for all compliance-related questions related to interviewing and onboarding. Ensure adherence to internal policies and external regulations for new hires, prior workers, and internal mobility.Process Optimisation Own the intake and prioritisation of data-related requests, ensuring timely and accurate delivery of insights to stakeholders. Leverage data analytics to identify trends, inform decision-making, and continuously improve coordination processes. Identify and implement process improvements to enhance efficiency and candidate experience. Collaborate with Talent Acquisition Operations and PMO to align coordination practices with broader TA strategies.Systems & Tools Preferred experience with Workday; familiarity with other ATS platforms is acceptable. Ensure data governance and integrity across systems, enabling reliable analytics and audit readiness. Maintain and enhance reporting infrastructure to support global coordination activities and compliance tracking. Partnership with TA Operations, prioritization of process improvements to systems and process.Stakeholder Collaboration Partner with recruiters, hiring managers, HR, and other internal teams to support hiring needs. Act as a liaison between coordination and other TA functions to ensure smooth operations. Required Skills and Experience: Minimum 5+ years of recruitment coordination experience, preferably in a global or matrix environment. Previous leadership experience with a track record of team development and performance management. Strong understanding of hiring compliance, including audits, documentation, and regulatory requirements. Experience coordinating executive-level hiring processes. Excellent communication, organisational, prioritisation and problem-solving skills. Experience with Workday or other ATS platforms. Previous experience managing a global team Detail-oriented with a passion for operational excellence. Comfortable navigating ambiguity. Empathetic leader who values team engagement and development. Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cash back, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these laws and regulations.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review
Jan 08, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk.We're looking for a Talent Experience Operations Manager to be based in our EMEA HQ Newcastle, UK office to be part of making this happen.The Talent Experience Operations Manager plays a pivotal role in leading a global team of Talent Experience Coordinators to deliver a consistent, compliant, and high-quality hiring experience across all regions. This position is responsible for overseeing coordination processes, ensuring regulatory compliance, and supporting executive-level hiring activities. The ideal candidate will bring over five years of recruitment coordination experience, a strong foundation in hiring compliance, and demonstrated leadership capabilities. This role also serves as a hands-on backup during peak periods and holidays, ensuring uninterrupted support for the team and stakeholders. Primary Responsibilities and Duties: Team Leadership & Development Develop and execute strategic plans for the Talent Experience Coordination team, aligning with broader Talent Acquisition goals. Monitor team performance against strategic objectives and KPIs, adjusting priorities and resources as needed. Lead, coach, and develop a global team of Talent Experience Coordinators. Foster a collaborative and high-performance team culture. Manage workload distribution and ensure consistent service delivery across regions. Serve as a backup coordinator during peak periods, holidays, or team absences to ensure continuity of service.Executive-Level Coordination Personally manage and oversee coordination and offer processes for VP-level and above roles globally, ensuring a high-touch and confidential experience. Partner closely with Talent Acquisition Partner and HR leaders to support senior-level hiring.Compliance & Audit Management Serve as the primary point of contact for all compliance-related questions related to interviewing and onboarding. Ensure adherence to internal policies and external regulations for new hires, prior workers, and internal mobility.Process Optimisation Own the intake and prioritisation of data-related requests, ensuring timely and accurate delivery of insights to stakeholders. Leverage data analytics to identify trends, inform decision-making, and continuously improve coordination processes. Identify and implement process improvements to enhance efficiency and candidate experience. Collaborate with Talent Acquisition Operations and PMO to align coordination practices with broader TA strategies.Systems & Tools Preferred experience with Workday; familiarity with other ATS platforms is acceptable. Ensure data governance and integrity across systems, enabling reliable analytics and audit readiness. Maintain and enhance reporting infrastructure to support global coordination activities and compliance tracking. Partnership with TA Operations, prioritization of process improvements to systems and process.Stakeholder Collaboration Partner with recruiters, hiring managers, HR, and other internal teams to support hiring needs. Act as a liaison between coordination and other TA functions to ensure smooth operations. Required Skills and Experience: Minimum 5+ years of recruitment coordination experience, preferably in a global or matrix environment. Previous leadership experience with a track record of team development and performance management. Strong understanding of hiring compliance, including audits, documentation, and regulatory requirements. Experience coordinating executive-level hiring processes. Excellent communication, organisational, prioritisation and problem-solving skills. Experience with Workday or other ATS platforms. Previous experience managing a global team Detail-oriented with a passion for operational excellence. Comfortable navigating ambiguity. Empathetic leader who values team engagement and development. Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cash back, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these laws and regulations.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review
Major Account Director Are you ready to bring your energy, precision and people skills to become a key player in our Major Accounts Team? You will manage a team of Major Account Managers and Representatives, whilst working on your own portfolio of accounts. We work with some of the largest construction and utilities clients in the UK, so we are looking for someone who prides themselves in providing the highest level of customer satisfaction and can provide creative ways to further improve our service. What You'll Be Doing Delivering a sales strategy for major accounts focused on achieving goals Providing direction in line with business strategy to manage, motivate and measure the performance of Major Accounts Managers Identifying and maximising revenue from your own portfolio of Major Accounts via regular visits to Head Office, regional offices and large sites of these customers Working with the Commercial Manager and Bids & Tenders team in the timely compilation of tenders, proposals and agreements for Major Account Customers Accompanying Major Account Managers on visits to customers as and when required Regularly monitoring service levels at Major Account level and make recommendations to Operations for improvement Preparing and submitting reports to Group Major Account Director Attending and reporting at regional/national sales meetings Preparation of annual team budget What you'll bring A proven track record in sales (preferably within the Hire/Construction industry) Sound man management skills with the ability to motivate and nurture a team of sales professionals Excellent written and verbal communication skills with the ability to negotiate at a senior level The ability to prepare proposals and deliver presentations in a professional manner An in-depth understanding of customer service IT literacy and sound administration skills are essential for this role Driving Licence (essential) About GAP and What We Offer As a Major Account Director, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long-term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings-regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
Jan 08, 2026
Full time
Major Account Director Are you ready to bring your energy, precision and people skills to become a key player in our Major Accounts Team? You will manage a team of Major Account Managers and Representatives, whilst working on your own portfolio of accounts. We work with some of the largest construction and utilities clients in the UK, so we are looking for someone who prides themselves in providing the highest level of customer satisfaction and can provide creative ways to further improve our service. What You'll Be Doing Delivering a sales strategy for major accounts focused on achieving goals Providing direction in line with business strategy to manage, motivate and measure the performance of Major Accounts Managers Identifying and maximising revenue from your own portfolio of Major Accounts via regular visits to Head Office, regional offices and large sites of these customers Working with the Commercial Manager and Bids & Tenders team in the timely compilation of tenders, proposals and agreements for Major Account Customers Accompanying Major Account Managers on visits to customers as and when required Regularly monitoring service levels at Major Account level and make recommendations to Operations for improvement Preparing and submitting reports to Group Major Account Director Attending and reporting at regional/national sales meetings Preparation of annual team budget What you'll bring A proven track record in sales (preferably within the Hire/Construction industry) Sound man management skills with the ability to motivate and nurture a team of sales professionals Excellent written and verbal communication skills with the ability to negotiate at a senior level The ability to prepare proposals and deliver presentations in a professional manner An in-depth understanding of customer service IT literacy and sound administration skills are essential for this role Driving Licence (essential) About GAP and What We Offer As a Major Account Director, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means: More investment in our equipment than anyone else in the industry, so you work with the best tools in the game Remaining fully independent, which lets us make agile, long-term decisions that support your success Offering real career growth, training, and development from day one Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings-regardless of gender, age, disability, race, sexual orientation, religion, or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.
Office Manager Location & Working Hours Office-based role on outskirts of Chichester Full-time, 40 hours per week (Monday to Friday) 8:30 am to 5:30 pm Must be able to drive and have your own transport for the role Free parking available on-site Overview A leading organisation is seeking an experienced Office Manager to oversee daily office operations, manage administrative functions, and ensure the smooth running of the workplace. This role requires exceptional organisational and communication skills, along with the ability to maintain a positive and efficient office environment. Benefits 5% bonus structure AXA PPP employee-only healthcare cover (subject to successful completion of probation) Death in Service benefits (subject to successful completion of probation) Staff wellness programme , including free Pilates classes and other health-based activities Key Responsibilities Office Administration & Operations Maintain office systems, procedures, and ensure compliance with internal policies. Manage office budgets, process expense forms, and ensure timely approval and payment of invoices. Oversee health and safety documentation and maintain relevant policies. Handle office essentials including stationery, catering, and postage. Organise filing systems, manage correspondence, and oversee archiving. Negotiate and manage contracts with office vendors and service providers (e.g., telecoms, cleaning, equipment leases). Coordinate with IT support to ensure efficient management of office technology and arrange repairs when needed. HR & Team Support Onboard new employees and support training and development initiatives. Schedule meetings and appointments for senior leadership. Organise company events, social activities, and charity initiatives. Marketing & Communications Manage social media channels and update the company website. Liaise with marketing agencies for press releases and award submissions. Maintain brand guidelines and monitor marketing KPIs. Property Administration Support Provide administrative support to asset management and development teams. Assist with marketing vacant spaces and development sites, including photography and event coordination. Manage small works projects across the property portfolio, including contract administration and tender management. Maintain accurate tenant data and supplier compliance records. Prepare reports for monthly board packs and review property management reports. Skills & Competencies Proficiency in Microsoft Office Suite. Strong organisational skills with the ability to multitask and prioritise effectively. Excellent written and verbal communication skills for interaction with internal teams and external stakeholders. Ability to manage budgets and ensure financial accuracy. Experience in conflict resolution and fostering a positive office culture. Skilled in planning and coordinating office projects and events. Adaptability to changing priorities in a dynamic environment. Role Requirements Must have previous experience in a similar administrative or office management role. Full UK driving licence and access to own vehicle. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 08, 2026
Full time
Office Manager Location & Working Hours Office-based role on outskirts of Chichester Full-time, 40 hours per week (Monday to Friday) 8:30 am to 5:30 pm Must be able to drive and have your own transport for the role Free parking available on-site Overview A leading organisation is seeking an experienced Office Manager to oversee daily office operations, manage administrative functions, and ensure the smooth running of the workplace. This role requires exceptional organisational and communication skills, along with the ability to maintain a positive and efficient office environment. Benefits 5% bonus structure AXA PPP employee-only healthcare cover (subject to successful completion of probation) Death in Service benefits (subject to successful completion of probation) Staff wellness programme , including free Pilates classes and other health-based activities Key Responsibilities Office Administration & Operations Maintain office systems, procedures, and ensure compliance with internal policies. Manage office budgets, process expense forms, and ensure timely approval and payment of invoices. Oversee health and safety documentation and maintain relevant policies. Handle office essentials including stationery, catering, and postage. Organise filing systems, manage correspondence, and oversee archiving. Negotiate and manage contracts with office vendors and service providers (e.g., telecoms, cleaning, equipment leases). Coordinate with IT support to ensure efficient management of office technology and arrange repairs when needed. HR & Team Support Onboard new employees and support training and development initiatives. Schedule meetings and appointments for senior leadership. Organise company events, social activities, and charity initiatives. Marketing & Communications Manage social media channels and update the company website. Liaise with marketing agencies for press releases and award submissions. Maintain brand guidelines and monitor marketing KPIs. Property Administration Support Provide administrative support to asset management and development teams. Assist with marketing vacant spaces and development sites, including photography and event coordination. Manage small works projects across the property portfolio, including contract administration and tender management. Maintain accurate tenant data and supplier compliance records. Prepare reports for monthly board packs and review property management reports. Skills & Competencies Proficiency in Microsoft Office Suite. Strong organisational skills with the ability to multitask and prioritise effectively. Excellent written and verbal communication skills for interaction with internal teams and external stakeholders. Ability to manage budgets and ensure financial accuracy. Experience in conflict resolution and fostering a positive office culture. Skilled in planning and coordinating office projects and events. Adaptability to changing priorities in a dynamic environment. Role Requirements Must have previous experience in a similar administrative or office management role. Full UK driving licence and access to own vehicle. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI - that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The role We're looking for a Treasury Manager to lead our liquidity, capital, and funding strategy across Plum. You'll oversee treasury operations, ensure financial resilience, and manage liquidity and capital planning to support our growth. Working closely with senior leadership and product teams, you'll make sure our treasury framework effectively supports both strategic and operational goals. What you'll do: Manage daily treasury operations, optimal bank account structures, and compliance with all regulatory requirements. Lead liquidity and capital strategy and planning. Oversee cash flow forecasting to maintain adequate liquidity levels across all entities. Manage corporate debt, ensuring effective utilization and monitoring of debt facilities to support the company's funding needs while maintaining compliance with debt covenants. Develop and execute investment strategies for excess liquidity to optimize returns. Strengthen and maintain banking relationships, ensuring competitive arrangements and reliable support for corporate and client funds. Act as the first line of defence for financial risk, conducting stress tests in line with internal risk limits and external regulatory or contractual requirements. Partner with product teams to ensure new product initiatives align with treasury policies and liquidity management principles. Qualifications 4+ years of experience in treasury within a UK-regulated financial services business. Proven experience working across multiple legal entities with distinct capital and regulatory requirements (ideally across jurisdictions). Strong background in liquidity and capital planning as part of business planning cycles. Demonstrated experience working with banking partners to optimise deposit returns while maintaining appropriate liquidity. Hands on experience collaborating with product teams to embed treasury policies and risk considerations into product design. Excellent analytical, problem solving, and communication skills, with the ability to translate financial insights into strategic decisions. Plum's Perks We're all in this together! Own part of the company through stock options Private health insurance Annual training budget Plum Premium Referral scheme: earn competitive rewards Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches. 25 days holiday + bank holidays 45 work from anywhere days: giving you the flexibility to work your way. 2 weeks sabbatical after 4 years to take the break you deserve. Enhanced parental leave 1 paid volunteering day annually Annual team trip: to a surprise destination! A fun, inclusive company culture (think ) If this sounds like you, we'd love to hear from you! Thanks, Team Plum Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, non disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
Jan 08, 2026
Full time
Hey! We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back. Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI - that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey. The role We're looking for a Treasury Manager to lead our liquidity, capital, and funding strategy across Plum. You'll oversee treasury operations, ensure financial resilience, and manage liquidity and capital planning to support our growth. Working closely with senior leadership and product teams, you'll make sure our treasury framework effectively supports both strategic and operational goals. What you'll do: Manage daily treasury operations, optimal bank account structures, and compliance with all regulatory requirements. Lead liquidity and capital strategy and planning. Oversee cash flow forecasting to maintain adequate liquidity levels across all entities. Manage corporate debt, ensuring effective utilization and monitoring of debt facilities to support the company's funding needs while maintaining compliance with debt covenants. Develop and execute investment strategies for excess liquidity to optimize returns. Strengthen and maintain banking relationships, ensuring competitive arrangements and reliable support for corporate and client funds. Act as the first line of defence for financial risk, conducting stress tests in line with internal risk limits and external regulatory or contractual requirements. Partner with product teams to ensure new product initiatives align with treasury policies and liquidity management principles. Qualifications 4+ years of experience in treasury within a UK-regulated financial services business. Proven experience working across multiple legal entities with distinct capital and regulatory requirements (ideally across jurisdictions). Strong background in liquidity and capital planning as part of business planning cycles. Demonstrated experience working with banking partners to optimise deposit returns while maintaining appropriate liquidity. Hands on experience collaborating with product teams to embed treasury policies and risk considerations into product design. Excellent analytical, problem solving, and communication skills, with the ability to translate financial insights into strategic decisions. Plum's Perks We're all in this together! Own part of the company through stock options Private health insurance Annual training budget Plum Premium Referral scheme: earn competitive rewards Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus Team breakfasts and team lunches. 25 days holiday + bank holidays 45 work from anywhere days: giving you the flexibility to work your way. 2 weeks sabbatical after 4 years to take the break you deserve. Enhanced parental leave 1 paid volunteering day annually Annual team trip: to a surprise destination! A fun, inclusive company culture (think ) If this sounds like you, we'd love to hear from you! Thanks, Team Plum Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, non disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
UNIVERSAL MUSIC GROUP APPOINTS MATT ELLIS AS CHIEF FINANCIAL OFFICER Former Verizon CFO Brings Broad Experience Across Finance, Operations, Corporate Development and Financial Planning SANTA MONICA, May 12, 2025-Universal Music Group N.V. (EURONEXT:UMG), the world leader in music-based entertainment, today announced that highly regarded global finance executive Matt Ellis has been named as UMG's Chief Financial Officer, effective June 9. Based in Santa Monica, he will be responsible for leading UMG's global financial operations and will report to UMG's Chairman & CEO, Sir Lucian Grainge. Most recently, Ellis served as Executive Vice President and CFO at Verizon Communications where he led all finance activities. Ellis is a highly experienced executive with an outstanding track record of partnering across businesses to execute strategies that deliver revenue growth and profitability. His significant expertise in both finance and operations leadership includes CFO, Treasury, Financial Planning and Analysis (FP&A), and Corporate Development roles at two Fortune 100 companies, and as a Chartered Accountant in the UK. Ellis succeeds Boyd Muir, who was promoted to the role of Chief Operating Officer of UMG in October 2024. Muir has held the position as UMG's Executive Vice President (EVP), CFO and President of Operations since 2010, and has continued to serve as CFO during the search for his successor. In making the announcement, Grainge said, "As UMG's evolution continues and as we expand the very definition of a music entertainment company, we wanted to find the right executive who brings a global worldview and deep financial expertise across a range of industries including media, technology and consumer goods. Matt is that executive." Grainge continued, "With Matt in place, Boyd can accelerate his efforts to execute on a range of strategic growth initiatives in addition to supporting me in the day-to-day management of many of our global corporate and divisional functions." Matt Ellis said, "Sir Lucian and the leadership team have built a world class company that isn't just the market leader, but also driving the evolution of the industry. I am incredibly excited to join UMG at this time and help the team deliver the ambitious commercial and financial goals that they have outlined." Muir said, "Matt brings not only impressive experience as a CFO, but also an understanding of global businesses across dynamic industries in transition. I'm so pleased to welcome Matt to our team and looking forward to collaborating with him as we position UMG for continued growth." As Verizon's CFO Ellis established a capital allocation framework to manage a debt portfolio of $100 billion +, annual capital spending of $17 billion, and a dividend of $11 billion. Additionally, he led the company's participation in, and financing of, multiple spectrum auctions with investment of more than $50 billion, and oversaw acquisitions and divestitures to deliver the company's strategy. During his 10-year tenure there, he also held several senior leadership roles including Senior Vice President and CFO, Operations (2015 - 2016), where he was the FP&A leader for the company's $120 billion Wireline and Wireless business units. From 2013 - 2015, he was SVP and Treasurer and led the $61 billion debt financing component of the 2014 buyout of Vodafone's 45% stake in Verizon Wireless, including issuing $49 billion of bonds in one day. Prior to Verizon, Ellis held multiple senior finance positions at global food company Tyson Foods Inc., where he served as Vice President and Treasurer from . Key accomplishments in this role included regaining investment grade ratings in 2011. As VP, Finance, from 2007 - 2010, he led the company's global M&A activity that resulted in the acquisition of three companies in Brazil and entering into two joint ventures in China. He also served as VP, Country Manager in Mexico from 2004 - 2007, where he directed all business operations of the wholly-owned Tyson subsidiary. Ellis was born in the U.S. and raised in the U.K. Prior to moving back to the U.S. in 1997, Ellis held early career roles as a Commercial Accountant at Dixons Stores Group and as an Audit Supervisor at Coopers & Lybrand (now PwC). He is a member of the Institute of Chartered Accountants in England and Wales and earned a BCom (Accounting) from the University of Birmingham in the UK. About Universal Music Group Universal Music Group exists to shape culture through the power of artistry. UMG is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content. Featuring the most comprehensive catalogue of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. For more information, visit .
Jan 08, 2026
Full time
UNIVERSAL MUSIC GROUP APPOINTS MATT ELLIS AS CHIEF FINANCIAL OFFICER Former Verizon CFO Brings Broad Experience Across Finance, Operations, Corporate Development and Financial Planning SANTA MONICA, May 12, 2025-Universal Music Group N.V. (EURONEXT:UMG), the world leader in music-based entertainment, today announced that highly regarded global finance executive Matt Ellis has been named as UMG's Chief Financial Officer, effective June 9. Based in Santa Monica, he will be responsible for leading UMG's global financial operations and will report to UMG's Chairman & CEO, Sir Lucian Grainge. Most recently, Ellis served as Executive Vice President and CFO at Verizon Communications where he led all finance activities. Ellis is a highly experienced executive with an outstanding track record of partnering across businesses to execute strategies that deliver revenue growth and profitability. His significant expertise in both finance and operations leadership includes CFO, Treasury, Financial Planning and Analysis (FP&A), and Corporate Development roles at two Fortune 100 companies, and as a Chartered Accountant in the UK. Ellis succeeds Boyd Muir, who was promoted to the role of Chief Operating Officer of UMG in October 2024. Muir has held the position as UMG's Executive Vice President (EVP), CFO and President of Operations since 2010, and has continued to serve as CFO during the search for his successor. In making the announcement, Grainge said, "As UMG's evolution continues and as we expand the very definition of a music entertainment company, we wanted to find the right executive who brings a global worldview and deep financial expertise across a range of industries including media, technology and consumer goods. Matt is that executive." Grainge continued, "With Matt in place, Boyd can accelerate his efforts to execute on a range of strategic growth initiatives in addition to supporting me in the day-to-day management of many of our global corporate and divisional functions." Matt Ellis said, "Sir Lucian and the leadership team have built a world class company that isn't just the market leader, but also driving the evolution of the industry. I am incredibly excited to join UMG at this time and help the team deliver the ambitious commercial and financial goals that they have outlined." Muir said, "Matt brings not only impressive experience as a CFO, but also an understanding of global businesses across dynamic industries in transition. I'm so pleased to welcome Matt to our team and looking forward to collaborating with him as we position UMG for continued growth." As Verizon's CFO Ellis established a capital allocation framework to manage a debt portfolio of $100 billion +, annual capital spending of $17 billion, and a dividend of $11 billion. Additionally, he led the company's participation in, and financing of, multiple spectrum auctions with investment of more than $50 billion, and oversaw acquisitions and divestitures to deliver the company's strategy. During his 10-year tenure there, he also held several senior leadership roles including Senior Vice President and CFO, Operations (2015 - 2016), where he was the FP&A leader for the company's $120 billion Wireline and Wireless business units. From 2013 - 2015, he was SVP and Treasurer and led the $61 billion debt financing component of the 2014 buyout of Vodafone's 45% stake in Verizon Wireless, including issuing $49 billion of bonds in one day. Prior to Verizon, Ellis held multiple senior finance positions at global food company Tyson Foods Inc., where he served as Vice President and Treasurer from . Key accomplishments in this role included regaining investment grade ratings in 2011. As VP, Finance, from 2007 - 2010, he led the company's global M&A activity that resulted in the acquisition of three companies in Brazil and entering into two joint ventures in China. He also served as VP, Country Manager in Mexico from 2004 - 2007, where he directed all business operations of the wholly-owned Tyson subsidiary. Ellis was born in the U.S. and raised in the U.K. Prior to moving back to the U.S. in 1997, Ellis held early career roles as a Commercial Accountant at Dixons Stores Group and as an Audit Supervisor at Coopers & Lybrand (now PwC). He is a member of the Institute of Chartered Accountants in England and Wales and earned a BCom (Accounting) from the University of Birmingham in the UK. About Universal Music Group Universal Music Group exists to shape culture through the power of artistry. UMG is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content. Featuring the most comprehensive catalogue of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. For more information, visit .
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go-to-market plans for new features with Country, Marketing, and Partnerships teams. Oversee third-party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jan 08, 2026
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go-to-market plans for new features with Country, Marketing, and Partnerships teams. Oversee third-party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
