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Senior Client Care Administrator
Marsveterinary Wakefield, Yorkshire
Job Title : Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary : £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front-of-house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front-of-house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Jan 30, 2026
Full time
Job Title : Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary : £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front-of-house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front-of-house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Senior Administrator - Hattersley Group Practice
NHS Hyde, Cheshire
Senior Administrator - Hattersley Group Practice gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. An excellent opportunity has arisen in our Hattersley Group Practice for a Senior Administrator. Hattersley practice is situated few minutes from the M67 motorway and offers free on-site car parking. The practice has a list size of approximately 5200 patients and has served the community of Hyde for over 30 years. The role will involve collaboratively working within the wider organisation of our neighbouring gtd practices along with Hyde Primary Care Network and our community services so excellent communication and networking skills are required. The successful candidate will provide senior administrative support as directed for all members of the team providing a focal point for communication within the service and with external agencies. You will ensure administrative and clerical duties are carried out within gtd healthcare and practice guidelines and policies. We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients. This is a full time, permanent position, 37.5 hours per week, Monday to Friday 10:30 to 18:30. Main duties of the job To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to ensure cover is available at the necessary time in order to meet patient demand and workload activity. To support the management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisation as required. Summarise new and existing patient notes following appropriate training. To receive incoming and initiate outgoing calls in order to facilitate timely and appropriate queries. To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training. To liaise and arrange meetings as required and to attend meetings and take minutes. Ensure adherence at all times to the requirements of the Data Protection Act. To assist with the gathering of statistics and information when required. Have a good understanding and knowledge of all reception duties and provide training to other staff when required. Act as a chaperone for general examinations if requested following appropriate training. Deal with general enquiries and explain procedures as requested. Undertake reception cover if necessary due to staff absence. For further details, please refer to the job description attached. About us At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services. We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare. Benefits package As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including: working for a values-led organisation; Real living wage employer; supporter of the Greater Manchester Good Employment Charter; access to Stream, which provides flexible, on-demand access to stream your pay during the month; salary sacrifice car benefit scheme; 30 days annual leave, rising to 32 after five years of continuous service; flexible working hours and policies; family friendly and carer policies; opportunities to apply for innovation and quality awards; access to gtd healthcare wellbeing initiatives; opportunity to become part of an employee owned organisation; gtd healthcare social and fun activities; cycle to work scheme; NHS staff discounts, a free Blue Light Card and Health Service Discounts; access to an employee assistance programme. Job responsibilities Administrative Duties To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to ensure cover is available at the necessary time in order to meet patient demand and workload activity. To support the management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisation as required. Summarise new and existing patient notes following appropriate training. To receive incoming and initiate outgoing calls in order to facilitate timely and appropriate queries. To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training. To liaise and arrange meetings as required and to attend meetings and take minutes. Ensure adherence at all times to the requirements of the Data Protection Act. To assist with the gathering of statistics and information when required. Have a good understanding and knowledge of all reception duties and provide training to other staff when required. Act as a chaperone for general examinations if requested following appropriate training. Deal with general enquiries and explain procedures as requested. Undertake reception cover if necessary due to staff absence. Open up premises at the start of the day, if first to arrive, de activate the alarm make all necessary preparations to receive patients for the opening time of the Practice. When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated. Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions. The post holder will participate in any training activity implemented by the Practice or gtd healthcare as part of this employment, such activity to include: Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity. Taking responsibility for own development and learning by following through objectives set at appraisal.Ensure attendance at identified training events. Attend induction training, mandatory training and mandatory updates as required. Attendance at meetings. Support the induction and training of new members of staff in reception procedures. Quality The post holder will strive to maintain quality within the Practice by: Alerting other team members to issues of quality and risk. Assessing own performance and taking accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and teams activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patient needs. Effectively manage own time, workload and resources. Other duties: Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation. Person Specification Skills and Attributes Excellent organisational skills. Excellent communication skills verbal and written. Polite, pleasant & professional interpersonal manner, both on the telephone and in person. Able to work effectively as part of a team. Able to work on own initiative & problem solve within own area of work. An understanding, acceptance & adherence to the need for strict confidentiality. Able to work without direct supervision and determine own work priorities. Able to work under pressure. Able to liaise effectively with a range of individuals/services within the practice, within gtd healthcare and externally. Excellent computer and IT skills. Good standard of word processing and keyboard skills. Good knowledge of medical terminology and read coding. Able to maintain an accurate and thorough approach to work. Able to work to set standards, policies & procedures. Interest & aptitude for learning new skills. Willingness to actively engage in appraisal, personal development and training. Awareness of diversity issues & able to work in a nondiscriminatory manner. Flexible approach to undertaking a wide variety of tasks. Flexible approach to working hours, willingness to work antisocial hours, shifts, cover at other practices as required. Statistical & data analysis skills. Experience Working in a GP Practice. Working in a busy public reception environment. Working with Clinical software e.g. EMIS. Reception & clerical duties. Supervision of staff. Using computer office programmes. Dealing with the public/patients. . click apply for full job details
Jan 30, 2026
Full time
Senior Administrator - Hattersley Group Practice gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. An excellent opportunity has arisen in our Hattersley Group Practice for a Senior Administrator. Hattersley practice is situated few minutes from the M67 motorway and offers free on-site car parking. The practice has a list size of approximately 5200 patients and has served the community of Hyde for over 30 years. The role will involve collaboratively working within the wider organisation of our neighbouring gtd practices along with Hyde Primary Care Network and our community services so excellent communication and networking skills are required. The successful candidate will provide senior administrative support as directed for all members of the team providing a focal point for communication within the service and with external agencies. You will ensure administrative and clerical duties are carried out within gtd healthcare and practice guidelines and policies. We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients. This is a full time, permanent position, 37.5 hours per week, Monday to Friday 10:30 to 18:30. Main duties of the job To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to ensure cover is available at the necessary time in order to meet patient demand and workload activity. To support the management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisation as required. Summarise new and existing patient notes following appropriate training. To receive incoming and initiate outgoing calls in order to facilitate timely and appropriate queries. To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training. To liaise and arrange meetings as required and to attend meetings and take minutes. Ensure adherence at all times to the requirements of the Data Protection Act. To assist with the gathering of statistics and information when required. Have a good understanding and knowledge of all reception duties and provide training to other staff when required. Act as a chaperone for general examinations if requested following appropriate training. Deal with general enquiries and explain procedures as requested. Undertake reception cover if necessary due to staff absence. For further details, please refer to the job description attached. About us At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services. We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare. Benefits package As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including: working for a values-led organisation; Real living wage employer; supporter of the Greater Manchester Good Employment Charter; access to Stream, which provides flexible, on-demand access to stream your pay during the month; salary sacrifice car benefit scheme; 30 days annual leave, rising to 32 after five years of continuous service; flexible working hours and policies; family friendly and carer policies; opportunities to apply for innovation and quality awards; access to gtd healthcare wellbeing initiatives; opportunity to become part of an employee owned organisation; gtd healthcare social and fun activities; cycle to work scheme; NHS staff discounts, a free Blue Light Card and Health Service Discounts; access to an employee assistance programme. Job responsibilities Administrative Duties To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times. To manage the reception team rotas to ensure cover is available at the necessary time in order to meet patient demand and workload activity. To support the management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisation as required. Summarise new and existing patient notes following appropriate training. To receive incoming and initiate outgoing calls in order to facilitate timely and appropriate queries. To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training. To liaise and arrange meetings as required and to attend meetings and take minutes. Ensure adherence at all times to the requirements of the Data Protection Act. To assist with the gathering of statistics and information when required. Have a good understanding and knowledge of all reception duties and provide training to other staff when required. Act as a chaperone for general examinations if requested following appropriate training. Deal with general enquiries and explain procedures as requested. Undertake reception cover if necessary due to staff absence. Open up premises at the start of the day, if first to arrive, de activate the alarm make all necessary preparations to receive patients for the opening time of the Practice. When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated. Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions. The post holder will participate in any training activity implemented by the Practice or gtd healthcare as part of this employment, such activity to include: Participation in an annual performance review (appraisal), including taking responsibility for maintaining a record of own development activity. Taking responsibility for own development and learning by following through objectives set at appraisal.Ensure attendance at identified training events. Attend induction training, mandatory training and mandatory updates as required. Attendance at meetings. Support the induction and training of new members of staff in reception procedures. Quality The post holder will strive to maintain quality within the Practice by: Alerting other team members to issues of quality and risk. Assessing own performance and taking accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and teams activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patient needs. Effectively manage own time, workload and resources. Other duties: Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation. Person Specification Skills and Attributes Excellent organisational skills. Excellent communication skills verbal and written. Polite, pleasant & professional interpersonal manner, both on the telephone and in person. Able to work effectively as part of a team. Able to work on own initiative & problem solve within own area of work. An understanding, acceptance & adherence to the need for strict confidentiality. Able to work without direct supervision and determine own work priorities. Able to work under pressure. Able to liaise effectively with a range of individuals/services within the practice, within gtd healthcare and externally. Excellent computer and IT skills. Good standard of word processing and keyboard skills. Good knowledge of medical terminology and read coding. Able to maintain an accurate and thorough approach to work. Able to work to set standards, policies & procedures. Interest & aptitude for learning new skills. Willingness to actively engage in appraisal, personal development and training. Awareness of diversity issues & able to work in a nondiscriminatory manner. Flexible approach to undertaking a wide variety of tasks. Flexible approach to working hours, willingness to work antisocial hours, shifts, cover at other practices as required. Statistical & data analysis skills. Experience Working in a GP Practice. Working in a busy public reception environment. Working with Clinical software e.g. EMIS. Reception & clerical duties. Supervision of staff. Using computer office programmes. Dealing with the public/patients. . click apply for full job details
CAMHS Senior Administrator and Referral Co-ordinator (N&S FCAMHS)
NHS Hackney, London
Go back South London and Maudsley NHS Foundation Trust CAMHS Senior Administrator and Referral Co-ordinator (N&S FCAMHS) The closing date is 09 February 2026 The Child and Adolescent Mental Health Service (CAMHS) are seeking to recruit a Senior Administrator and Referrals Coordinator to provide comprehensive admin as well as undertaking secretarial duties. The post-holder will co-ordinate the administrative work of the clinical team and liaise with families, health care professionals and other external agencies, whilst acting as the first point of contact for the service. We are looking for organised, motivated and committed individuals who will have experience networking and communicating with a large team. Excellent typing ability and high-level communication skills are essential. We expect the successful candidates to work on-site. The successful candidates will also need to meet the essential criteria detailed in the person specification, as well as having proven organisational skills, and the ability to prioritise an interesting and varied workload. Main duties of the job The postholder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. The administrator is often the first point of contact for families/carers and other members of the child/young person's network and plays an important role in ensuring a good patient experience and positive image of the service. Managing and overseeing the administrative component of the Trust patient database, i.e., inputting referral and patient information, monitoring and updating operational data quality, etc. About us About our locations: Michael Rutter Centre,udsley Hospital We are located off Denmark Hill on De Crespigny Park which less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and with a wide range of restaurants. We will soon be relocating to our new building, the Pears Maudsley Centre. It is situated on the Maudsley site, conveniently located near the train station. Flexible working: As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9am to 5pm, giving you the very best of good work life balance. (This may include working early mornings, late evenings or some Saturdays as part of the core working hours/working pattern for this post) Job responsibilities To provide a professional and confidential administration service, including taking minutes at meetings, managing team mailboxes and mobiles phones. To assist people in a helpful, diplomatic and tactful manner; screening and rerouting calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate. To independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. To arrange appointments and meetings as required. Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection. To monitor and maintain accurate waiting lists, in conjunction with the clinical team To participate in the preparation of PPI events, conferences and projects. Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies. Service Requirements To provide cover for colleagues, including ad hoc reception cover (as required), across CAMHS National and Specialist Outpatients. Assist teams with the development of patient information and team leaflets. To attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice. To assist in service user feedback and PPI. Person Specification Qualifications NVQ 3 in Business Administration; or equivalent administrative/secretarial experience (A) GCSEs or equivalent qualifications in English Language (grades A-C or grade 4 or above) and Mathematics (grades A-C or grade 4 or above) Experience Significant experience in a responsible administrative / secretarial role (A / I) Proven experience of office systems and procedures (A / I) Experience of minuting meetings (A / T) Experience of composing correspondence (A / T) Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic (A) Understanding and Knowledge Proficient use of Microsoft Outlook, Word, Excel and PowerPoint (A / T) Awareness of Data Protection and Confidentiality (A / I) Understanding of Racial Awareness and Diversity (A / I) Health and Safety awareness (A / I) NHS in-house systems and databases (A) Skills/Abilities Excellent communication skills both verbal and written (A / I / T) Excellent interpersonal skills (I) Confident telephone manner (A / I / T) Accurate grammar, spelling and punctuation (A / T) Ability to plan, prioritise and multi-task (A / I / T) Ability to problem-solve (A / I / T) Ability to work on own initiative (A / I) Ability to work as part of a team (A / I) Punctual, reliable and flexible (A / I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £33,094 to £36,195 a year per annum inclusive of HCAS
Jan 30, 2026
Full time
Go back South London and Maudsley NHS Foundation Trust CAMHS Senior Administrator and Referral Co-ordinator (N&S FCAMHS) The closing date is 09 February 2026 The Child and Adolescent Mental Health Service (CAMHS) are seeking to recruit a Senior Administrator and Referrals Coordinator to provide comprehensive admin as well as undertaking secretarial duties. The post-holder will co-ordinate the administrative work of the clinical team and liaise with families, health care professionals and other external agencies, whilst acting as the first point of contact for the service. We are looking for organised, motivated and committed individuals who will have experience networking and communicating with a large team. Excellent typing ability and high-level communication skills are essential. We expect the successful candidates to work on-site. The successful candidates will also need to meet the essential criteria detailed in the person specification, as well as having proven organisational skills, and the ability to prioritise an interesting and varied workload. Main duties of the job The postholder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. The administrator is often the first point of contact for families/carers and other members of the child/young person's network and plays an important role in ensuring a good patient experience and positive image of the service. Managing and overseeing the administrative component of the Trust patient database, i.e., inputting referral and patient information, monitoring and updating operational data quality, etc. About us About our locations: Michael Rutter Centre,udsley Hospital We are located off Denmark Hill on De Crespigny Park which less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and with a wide range of restaurants. We will soon be relocating to our new building, the Pears Maudsley Centre. It is situated on the Maudsley site, conveniently located near the train station. Flexible working: As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9am to 5pm, giving you the very best of good work life balance. (This may include working early mornings, late evenings or some Saturdays as part of the core working hours/working pattern for this post) Job responsibilities To provide a professional and confidential administration service, including taking minutes at meetings, managing team mailboxes and mobiles phones. To assist people in a helpful, diplomatic and tactful manner; screening and rerouting calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate. To independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. To arrange appointments and meetings as required. Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection. To monitor and maintain accurate waiting lists, in conjunction with the clinical team To participate in the preparation of PPI events, conferences and projects. Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies. Service Requirements To provide cover for colleagues, including ad hoc reception cover (as required), across CAMHS National and Specialist Outpatients. Assist teams with the development of patient information and team leaflets. To attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice. To assist in service user feedback and PPI. Person Specification Qualifications NVQ 3 in Business Administration; or equivalent administrative/secretarial experience (A) GCSEs or equivalent qualifications in English Language (grades A-C or grade 4 or above) and Mathematics (grades A-C or grade 4 or above) Experience Significant experience in a responsible administrative / secretarial role (A / I) Proven experience of office systems and procedures (A / I) Experience of minuting meetings (A / T) Experience of composing correspondence (A / T) Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic (A) Understanding and Knowledge Proficient use of Microsoft Outlook, Word, Excel and PowerPoint (A / T) Awareness of Data Protection and Confidentiality (A / I) Understanding of Racial Awareness and Diversity (A / I) Health and Safety awareness (A / I) NHS in-house systems and databases (A) Skills/Abilities Excellent communication skills both verbal and written (A / I / T) Excellent interpersonal skills (I) Confident telephone manner (A / I / T) Accurate grammar, spelling and punctuation (A / T) Ability to plan, prioritise and multi-task (A / I / T) Ability to problem-solve (A / I / T) Ability to work on own initiative (A / I) Ability to work as part of a team (A / I) Punctual, reliable and flexible (A / I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £33,094 to £36,195 a year per annum inclusive of HCAS
Senior IT M365 Engineer - 6 month FTC
Simplify Group Leicester, Leicestershire
SENIOR IT M365 ENGINEER 6 month contract £65,000.00-75,000.00 Hybrid - Leicester/Home Do You Have? Prior, recent experience of working as an M365 Engineer? Demonstrable knowledge and experience of designing, configuring, and supporting across the Microsoft 365 suite with relevant certifications? Willing to initially spend 3-4 days a week at our Leicester Head Office, with 1-2 days a week from home (split change to 50/50 office and home split once up to speed with work and requirements)? Are you based in the UK with valid right to work? Why Not Join Us HereAt Simplify! If you decide that this Senior M365 Engineer position is the role for you, then you'll be joining the UK's largest group of property services, a business that is constantly looking to improve, and one that offers both exciting challenges and job satisfaction. Please note that this position is also available on a day rate (Inside IR35) if preferable. Benefits Competitive Salary, Hybrid Working Options, 25 Days' Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell an additional 5 Days' Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, 24-hour GP service, Retail Discounts, Free Parking, Plus Many More! What You'll Be Doing Reporting to the Cloud, Access & Identity Management and Modern Workplace Team Leadership you will form an integral part of the Hybrid Infrastructure Team intaking ownership and delivery of key Microsoft 365 and Modern Workplace outcomes and deliverables. The successful candidate will have significant prior experience of operating within a similar role. Key Responsibilities Planning, managing and outcomes / deliverables from concept to transition into support. Delivering documentation such as HLD, LLD, implementation documents and knowledgebase articles. Handover of outcomes / deliverables to colleagues within the team (both on-shore and off-shore). Driving improvement and innovation, challenging current technologies, processes and behaviours. Ensuring availability, integrity and confidentiality of Digital and Change services to ensure SLAs and KPIs are maintained. Acting as an escalation point for Service Desk / 2nd line support functions. Undertaking all activities with a primary focus on user experience and operational efficiencies. Identifying automation opportunities. Ensuring systems are adhering to technical policies and processes to ensure systems remain compliant and secure. Working with third party strategic partners. Building a strong working relationship with colleagues within the Infrastructure Team and the wider Digital and Change function. Our Hiring Process: You've checked out our job ad. It's gathered your interest and you've applied using our easy application process. If shortlisted you will attend an initial introductory interview of up to 1 hour via Microsoft Teams to test basic fit for the role and soft skills, provide some more in-depth information about the position and company, and allow you the opportunity to ask any questions you may have. If all goes well, a second and final technical competencies interview of up to 1 hour will be arranged. This will take place in person at our Leicester Head Office. If successful, we make the offer and get the ball rolling. After joining us you can recommend friends to join us too, earning a referral bonus for each successful appointment! Core Requirements Resident in the UK and willing to spend 3-4 days per week at our Leicester Head Office until up to speed, then dropping to 2-3 days per week. Clear and demonstrable strength in depth of experience in designing, configuring and supporting across the Microsoft 365 Suite to include - Exchange Online, Purview, Defender for Endpoint, Defender for Office, Defender for Identity, SharePoint, Teams, OneDrive, Privileged Identity Management, and Intune - managing Windows devices and applications. MS 102 Microsoft 365 Enterprise Administrator Certification. Experience with Microsoft Server OS 2019 upwards. Technical understanding of how to manage / operate Active Directory, DNS, DHCP, GPOs, Azure AD, AD Connect, SSO, MFA. Designing, delivering and maintaining systems following least privileged access principles. Technical knowledge of networking including subnets, routing, diagnostics. Ability to use creativity and innovation to automate and streamline processes and procedures using PowerShell / other relevant tools. Ability to work independently and take ownership of complex tasks using available resources, as needed. Excellent documentation skills. Excellent analytical and troubleshooting skills. Our People Simplify believes diversity brings benefits for our clients, our business and our people. We are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. About Us Simplify is the UK's leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses, as well as being the market-leading direct-to-consumer online conveyancer.
Jan 30, 2026
Full time
SENIOR IT M365 ENGINEER 6 month contract £65,000.00-75,000.00 Hybrid - Leicester/Home Do You Have? Prior, recent experience of working as an M365 Engineer? Demonstrable knowledge and experience of designing, configuring, and supporting across the Microsoft 365 suite with relevant certifications? Willing to initially spend 3-4 days a week at our Leicester Head Office, with 1-2 days a week from home (split change to 50/50 office and home split once up to speed with work and requirements)? Are you based in the UK with valid right to work? Why Not Join Us HereAt Simplify! If you decide that this Senior M365 Engineer position is the role for you, then you'll be joining the UK's largest group of property services, a business that is constantly looking to improve, and one that offers both exciting challenges and job satisfaction. Please note that this position is also available on a day rate (Inside IR35) if preferable. Benefits Competitive Salary, Hybrid Working Options, 25 Days' Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell an additional 5 Days' Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, 24-hour GP service, Retail Discounts, Free Parking, Plus Many More! What You'll Be Doing Reporting to the Cloud, Access & Identity Management and Modern Workplace Team Leadership you will form an integral part of the Hybrid Infrastructure Team intaking ownership and delivery of key Microsoft 365 and Modern Workplace outcomes and deliverables. The successful candidate will have significant prior experience of operating within a similar role. Key Responsibilities Planning, managing and outcomes / deliverables from concept to transition into support. Delivering documentation such as HLD, LLD, implementation documents and knowledgebase articles. Handover of outcomes / deliverables to colleagues within the team (both on-shore and off-shore). Driving improvement and innovation, challenging current technologies, processes and behaviours. Ensuring availability, integrity and confidentiality of Digital and Change services to ensure SLAs and KPIs are maintained. Acting as an escalation point for Service Desk / 2nd line support functions. Undertaking all activities with a primary focus on user experience and operational efficiencies. Identifying automation opportunities. Ensuring systems are adhering to technical policies and processes to ensure systems remain compliant and secure. Working with third party strategic partners. Building a strong working relationship with colleagues within the Infrastructure Team and the wider Digital and Change function. Our Hiring Process: You've checked out our job ad. It's gathered your interest and you've applied using our easy application process. If shortlisted you will attend an initial introductory interview of up to 1 hour via Microsoft Teams to test basic fit for the role and soft skills, provide some more in-depth information about the position and company, and allow you the opportunity to ask any questions you may have. If all goes well, a second and final technical competencies interview of up to 1 hour will be arranged. This will take place in person at our Leicester Head Office. If successful, we make the offer and get the ball rolling. After joining us you can recommend friends to join us too, earning a referral bonus for each successful appointment! Core Requirements Resident in the UK and willing to spend 3-4 days per week at our Leicester Head Office until up to speed, then dropping to 2-3 days per week. Clear and demonstrable strength in depth of experience in designing, configuring and supporting across the Microsoft 365 Suite to include - Exchange Online, Purview, Defender for Endpoint, Defender for Office, Defender for Identity, SharePoint, Teams, OneDrive, Privileged Identity Management, and Intune - managing Windows devices and applications. MS 102 Microsoft 365 Enterprise Administrator Certification. Experience with Microsoft Server OS 2019 upwards. Technical understanding of how to manage / operate Active Directory, DNS, DHCP, GPOs, Azure AD, AD Connect, SSO, MFA. Designing, delivering and maintaining systems following least privileged access principles. Technical knowledge of networking including subnets, routing, diagnostics. Ability to use creativity and innovation to automate and streamline processes and procedures using PowerShell / other relevant tools. Ability to work independently and take ownership of complex tasks using available resources, as needed. Excellent documentation skills. Excellent analytical and troubleshooting skills. Our People Simplify believes diversity brings benefits for our clients, our business and our people. We are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. About Us Simplify is the UK's leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses, as well as being the market-leading direct-to-consumer online conveyancer.
Senior Pensions Finance Administrator
Brightwell Chesterfield, Derbyshire
Join Our Team as a Senior Pensions Finance Administrator Location: Chesterfield, Derbyshire Are you passionate about Finance and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and demand across our new and existing clients, we are seeking a Finance Administrator to join our Dynamic team. This role is a pivotal part of the finance team, responsible for overseeing and processing a wide range of financial transactions within the general accounting framework. You will focus on the pensions area of our clients, ensuring accuracy, compliance, and timely execution of all related activities. What you'll do: Check, approve and report across various cash flow, balances and transactions. Reconcile and invest monthly contributions and member AVC investments accurately and on time. Prepare and review monthly accounts, journals, and reports to ensure compliance and accuracy. Manage AVC investment transactions, including sales, purchases, and disinvestments. Process and authorise payments such as pension lump sums, court orders, and voluntary deductions. Handle daily banking tasks, reconciliations, and funding requirements when providing cover. Liaise with third parties and support quarterly, annual, and ad-hoc duties as needed. Seasonal activities include getting involved with Audits and business continuity tasks. This role would suit someone with: Is AAT part-qualified and has at least 2 years' experience in an accounts function. Has excellent Microsoft Office skills, particularly in Excel and Word, and understands general office procedures. Demonstrates strong numeracy, literacy, and IT skills, with accurate keyboard and data entry abilities. Possesses great interpersonal and communication skills (both written and verbal) and can build positive relationships. Is highly organised, detail-oriented, and able to manage multiple priorities effectively. Delivers excellent customer service, with a proactive and professional approach. Works well as a team player, showing initiative, flexibility, and problem-solving ability. Existing experience within AVC Investments is desired but not essential. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Jan 29, 2026
Full time
Join Our Team as a Senior Pensions Finance Administrator Location: Chesterfield, Derbyshire Are you passionate about Finance and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and demand across our new and existing clients, we are seeking a Finance Administrator to join our Dynamic team. This role is a pivotal part of the finance team, responsible for overseeing and processing a wide range of financial transactions within the general accounting framework. You will focus on the pensions area of our clients, ensuring accuracy, compliance, and timely execution of all related activities. What you'll do: Check, approve and report across various cash flow, balances and transactions. Reconcile and invest monthly contributions and member AVC investments accurately and on time. Prepare and review monthly accounts, journals, and reports to ensure compliance and accuracy. Manage AVC investment transactions, including sales, purchases, and disinvestments. Process and authorise payments such as pension lump sums, court orders, and voluntary deductions. Handle daily banking tasks, reconciliations, and funding requirements when providing cover. Liaise with third parties and support quarterly, annual, and ad-hoc duties as needed. Seasonal activities include getting involved with Audits and business continuity tasks. This role would suit someone with: Is AAT part-qualified and has at least 2 years' experience in an accounts function. Has excellent Microsoft Office skills, particularly in Excel and Word, and understands general office procedures. Demonstrates strong numeracy, literacy, and IT skills, with accurate keyboard and data entry abilities. Possesses great interpersonal and communication skills (both written and verbal) and can build positive relationships. Is highly organised, detail-oriented, and able to manage multiple priorities effectively. Delivers excellent customer service, with a proactive and professional approach. Works well as a team player, showing initiative, flexibility, and problem-solving ability. Existing experience within AVC Investments is desired but not essential. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free on-site parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
CAMHS Senior Administrator and Referral Co-ordinator (N&S MCCAED)
NHS Hackney, London
CAMHS Senior Administrator and Referral Co-ordinator (N&S MCCAED) Go back South London and Maudsley NHS Foundation Trust The closing date is 09 February 2026 An exciting opportunity has arisen within the Child and Adolescent Eating Disorder Service in the National & Specialist CAMHS Outpatients for a Senior Administrator /Referral Co-ordinator. MCCAED is a Specialist Eating Disorders Service for young people aged up to 18 years and based at the Michael Rutter Centre, at the Maudsley Hospital. The multi-disciplinary team consists of Family Therapists, Psychiatrists, Clinical Psychologists, Clinical Nurse Specialists and Assistant Psychologists alongside Paediatric and Dietetic input. The service provides family therapy-based outpatient treatment specifically tailored to eating disorders, an intensive day patient service for young people with restrictive eating disorders and innovative multi-family therapy interventions for both Anorexia Nervosa and Bulimia Nervosa. The Service also runs a specialist ARFID clinic, and an extensive portfolio of training delivery of evidence based, and evidence informed therapies, locally, nationally, and internationally. The training arm of the service also negotiated bespoke training packages, and service development consultation. We are looking for a focused and motivated individual to join the MCCAED Team in the role of a Senior Administrator. As this is a senior admin position, we are looking for an experienced, organised and committed individual to support the work of the service, with the ability to work autonomously. We expect the successful candidate to work on-site 5 days a week. Main duties of the job The postholder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. We are looking for a senior administrator with excellent organisation and communication skills and a keen eye for detail. The successful candidate will be proactive, assertive, adaptable, work well within a team and be passionate about providing a high-quality service. We are looking for a candidate who has a good attitude, is efficient, great with systems and inspired by the idea of making a difference. The administrator is often the first point of contact for families/carers and other members of the child/young person's network and plays an important role in ensuring a good patient experience and positive image of the service. Managing and overseeing the administrative component of the Trust patient database, i.e. inputting referral and patient information, monitoring and updating operational data quality, etc. About us Flexible working:As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9am to 5pm, giving you the very best of good work life balance. (This may include working early mornings, late evenings or some Saturdays as part of the core working hours/working pattern for this post) About our locations:Michael Rutter Centre, Maudsley HospitalWe are located off Denmark Hill on De Crespigny Park which less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and with a wide range of restaurants. We will be relocating to our new building, the Pears Maudsley Centre, in the summer of 2025. It is situated on the Maudsley site, conveniently located near the train station. Job responsibilities To provide a professional and confidential administration service, including taking minutes at meetings, managing team mailboxes and mobiles phones. To assist people in a helpful, diplomatic and tactful manner; screen and reroute calls, as appropriate. Take clear, concise messages and deal with general enquiries, where appropriate. Act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Arrange appointments and meetings as required. Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection. Monitor and maintain accurate waiting lists, in conjunction with the clinical team. Participate in the preparation of PPI events, conferences and projects. Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies. Service Requirements Provide cover for colleagues, including ad hoc reception cover (as required), across CAMHS National and Specialist Outpatients. Assist teams with the development of patient information and team leaflets. Attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice. Assist in service user feedback and PPI. Person Specification Qualifications NVQ 3 in Business Administration; or equivalent administrative/secretarial experience (A) GCSEs or equivalent qualifications in English Language (grades A-C or 9-7) and Mathematics (grades A-C or 9-7) (A) Experience Significant experience in a responsible administrative / secretarial role (A / I) Proven experience of office systems and procedures (A / I) Experience of minuting meetings (A / T) Experience of composing correspondence (A / T) Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic (A) Understanding and Knowledge Proficient use of Microsoft Outlook, Word, Excel and PowerPoint (A / T) Awareness of Data Protection and Confidentiality (A / I) Understanding of Racial Awareness and Diversity (A / I) Health and Safety awareness (A / I) NHS in-house systems and databases (A) Skills/Abilities Excellent communication skills both verbal and written (A / I / T) Excellent interpersonal skills (I) Confident telephone manner (A / I / T) Accurate grammar, spelling and punctuation (A / T) Ability to plan, prioritise and multi-task (A / I / T) Ability to problem-solve (A / I / T) Ability to work on own initiative (A / I) Ability to work as part of a team (A / I) Punctual, reliable and flexible (A / I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £33,094 to £36,195 a year per annum inclusive of HCAS
Jan 29, 2026
Full time
CAMHS Senior Administrator and Referral Co-ordinator (N&S MCCAED) Go back South London and Maudsley NHS Foundation Trust The closing date is 09 February 2026 An exciting opportunity has arisen within the Child and Adolescent Eating Disorder Service in the National & Specialist CAMHS Outpatients for a Senior Administrator /Referral Co-ordinator. MCCAED is a Specialist Eating Disorders Service for young people aged up to 18 years and based at the Michael Rutter Centre, at the Maudsley Hospital. The multi-disciplinary team consists of Family Therapists, Psychiatrists, Clinical Psychologists, Clinical Nurse Specialists and Assistant Psychologists alongside Paediatric and Dietetic input. The service provides family therapy-based outpatient treatment specifically tailored to eating disorders, an intensive day patient service for young people with restrictive eating disorders and innovative multi-family therapy interventions for both Anorexia Nervosa and Bulimia Nervosa. The Service also runs a specialist ARFID clinic, and an extensive portfolio of training delivery of evidence based, and evidence informed therapies, locally, nationally, and internationally. The training arm of the service also negotiated bespoke training packages, and service development consultation. We are looking for a focused and motivated individual to join the MCCAED Team in the role of a Senior Administrator. As this is a senior admin position, we are looking for an experienced, organised and committed individual to support the work of the service, with the ability to work autonomously. We expect the successful candidate to work on-site 5 days a week. Main duties of the job The postholder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. We are looking for a senior administrator with excellent organisation and communication skills and a keen eye for detail. The successful candidate will be proactive, assertive, adaptable, work well within a team and be passionate about providing a high-quality service. We are looking for a candidate who has a good attitude, is efficient, great with systems and inspired by the idea of making a difference. The administrator is often the first point of contact for families/carers and other members of the child/young person's network and plays an important role in ensuring a good patient experience and positive image of the service. Managing and overseeing the administrative component of the Trust patient database, i.e. inputting referral and patient information, monitoring and updating operational data quality, etc. About us Flexible working:As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9am to 5pm, giving you the very best of good work life balance. (This may include working early mornings, late evenings or some Saturdays as part of the core working hours/working pattern for this post) About our locations:Michael Rutter Centre, Maudsley HospitalWe are located off Denmark Hill on De Crespigny Park which less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and with a wide range of restaurants. We will be relocating to our new building, the Pears Maudsley Centre, in the summer of 2025. It is situated on the Maudsley site, conveniently located near the train station. Job responsibilities To provide a professional and confidential administration service, including taking minutes at meetings, managing team mailboxes and mobiles phones. To assist people in a helpful, diplomatic and tactful manner; screen and reroute calls, as appropriate. Take clear, concise messages and deal with general enquiries, where appropriate. Act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Arrange appointments and meetings as required. Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection. Monitor and maintain accurate waiting lists, in conjunction with the clinical team. Participate in the preparation of PPI events, conferences and projects. Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies. Service Requirements Provide cover for colleagues, including ad hoc reception cover (as required), across CAMHS National and Specialist Outpatients. Assist teams with the development of patient information and team leaflets. Attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice. Assist in service user feedback and PPI. Person Specification Qualifications NVQ 3 in Business Administration; or equivalent administrative/secretarial experience (A) GCSEs or equivalent qualifications in English Language (grades A-C or 9-7) and Mathematics (grades A-C or 9-7) (A) Experience Significant experience in a responsible administrative / secretarial role (A / I) Proven experience of office systems and procedures (A / I) Experience of minuting meetings (A / T) Experience of composing correspondence (A / T) Experience of working in the NHS, ideally within a child friendly mental health environment; hospital or community clinic (A) Understanding and Knowledge Proficient use of Microsoft Outlook, Word, Excel and PowerPoint (A / T) Awareness of Data Protection and Confidentiality (A / I) Understanding of Racial Awareness and Diversity (A / I) Health and Safety awareness (A / I) NHS in-house systems and databases (A) Skills/Abilities Excellent communication skills both verbal and written (A / I / T) Excellent interpersonal skills (I) Confident telephone manner (A / I / T) Accurate grammar, spelling and punctuation (A / T) Ability to plan, prioritise and multi-task (A / I / T) Ability to problem-solve (A / I / T) Ability to work on own initiative (A / I) Ability to work as part of a team (A / I) Punctual, reliable and flexible (A / I) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. South London and Maudsley NHS Foundation Trust £33,094 to £36,195 a year per annum inclusive of HCAS
Senior Client Care Administrator
Cinque Ports Vets Wakefield, Yorkshire
Job Title: Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary: £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front of house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front of house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long term as opposed to being focused solely on short term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Jan 29, 2026
Full time
Job Title: Senior Client Care Administrator Location: Calder Vets, Sandal Hours: Full-time with Early's and Lates between 8am-8pm and 1 in 4 Saturday mornings Salary: £27,200 per annum Are you ready to take on a key role in delivering exceptional client service and supporting the front of house team? Calder Vets in Sandal has an exciting opportunity for an experienced Senior Client Care Administrator to join our fantastic team! This role provides you with the chance to lead by example and boost the morale of your colleagues. It is ideal for those who wish to make a meaningful impact in a workplace that values their skills and contributions. Your role and responsibilities Working closely with senior managers and all departments in the hospital to deliver and promote practice objectives Define, develop, implement, and communicate our client service standards, policies and procedures to ensure optimum service is always given Lead and encourage outstanding client and pet care from all team members. Managing a team of 2 Be a presence within reception, lead by example by engaging with colleagues, clients and their pets in day to day duties such as: answering telephone calls, booking appointments, dealing with general queries Assisting with insurance claims Ensure all customer complaints are dealt with swiftly and efficiently Financial reconciliation, banking, petty cash Debt Management General practice administrative tasks. Essential Requirements Experience of managing a team Customer service experience Experience of working within a front of house team Veterinary experience preferable Benefits 5 weeks holiday and Birthday Leave. Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme. About us Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals. We're passionate veterinary professionals who are committed to providing exceptional care. Our mission is to provide high-quality healthcare and strive to make visiting the vets a positive experience for our patients and clients. Our core values are Clinical Excellence, Client Care, Patient Care, Teamwork, Development and Positivity. We are looking for like-minded team members to come and join our fantastic team. Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long term as opposed to being focused solely on short term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder Vets, Linnaeus or the role please contact our Talent Acquisition team at .
Travail Employment Group
Client Services Administrator
Travail Employment Group Haywards Heath, Sussex
Client Services Administrator , 27,000, Haywards Heath, 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri, Full-time, Permanent, 20 days holiday + bank holidays (increasing annually to 25), Pension The Role We are seeking a Client Services Administrator to join a long-standing organisation in the financial services sector, supporting business operations. The company works with a network of professional partners to deliver bespoke funding solutions. This Client Services Administrator position plays a vital role in a small, collaborative support team, reporting into senior administrators and working closely with colleagues across operations, marketing, and compliance. The successful Client Services Administrator will assist in managing business enquiries from initial contact through to final processing and will contribute to administrative and promotional activities. Liaising with clients, professional partners, solicitors, surveyors, and financial institutions Preparing and dispatching documentation, and managing completed paperwork for funding approval Supporting marketing activities including social media scheduling, event coordination, and corporate gifting Assisting with website updates and promotional mailings Handling general administrative tasks including scanning, post, and office supply management Coordinating facilities-related activities with contractors and service providers Supporting system development through internal platforms and process tools Contributing to compliance activities such as GDPR support and office health and safety supplies Requirements The successful candidate will be enthusiastic and committed to excellent customer service. Strong administrative ability and attention to detail are essential, alongside effective communication and a willingness to support both core and routine tasks. IT literacy and the ability to prioritise work efficiently in a team setting are highly desirable. This role could suit someone who has worked as a Customer Service Administrator, Lending Support Administrator, or Operations Assistant. Company Information This employer operates within the financial services sector, providing tailored funding solutions to businesses through a trusted network of professional intermediaries. Known for their client-focused approach and commitment to service, they combine traditional values with innovative systems to ensure efficient and responsive support. With continued investment in technology and people, the company offers a stable and progressive environment for career development. Package 27,000 starting salary Based in central Haywards Heath 20 days annual leave plus bank holidays, increasing by 1 day per year to a maximum of 25 Full-time, permanent, office-based role with optional 1-day remote working after probation Working hours: 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri Pension scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Jan 27, 2026
Full time
Client Services Administrator , 27,000, Haywards Heath, 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri, Full-time, Permanent, 20 days holiday + bank holidays (increasing annually to 25), Pension The Role We are seeking a Client Services Administrator to join a long-standing organisation in the financial services sector, supporting business operations. The company works with a network of professional partners to deliver bespoke funding solutions. This Client Services Administrator position plays a vital role in a small, collaborative support team, reporting into senior administrators and working closely with colleagues across operations, marketing, and compliance. The successful Client Services Administrator will assist in managing business enquiries from initial contact through to final processing and will contribute to administrative and promotional activities. Liaising with clients, professional partners, solicitors, surveyors, and financial institutions Preparing and dispatching documentation, and managing completed paperwork for funding approval Supporting marketing activities including social media scheduling, event coordination, and corporate gifting Assisting with website updates and promotional mailings Handling general administrative tasks including scanning, post, and office supply management Coordinating facilities-related activities with contractors and service providers Supporting system development through internal platforms and process tools Contributing to compliance activities such as GDPR support and office health and safety supplies Requirements The successful candidate will be enthusiastic and committed to excellent customer service. Strong administrative ability and attention to detail are essential, alongside effective communication and a willingness to support both core and routine tasks. IT literacy and the ability to prioritise work efficiently in a team setting are highly desirable. This role could suit someone who has worked as a Customer Service Administrator, Lending Support Administrator, or Operations Assistant. Company Information This employer operates within the financial services sector, providing tailored funding solutions to businesses through a trusted network of professional intermediaries. Known for their client-focused approach and commitment to service, they combine traditional values with innovative systems to ensure efficient and responsive support. With continued investment in technology and people, the company offers a stable and progressive environment for career development. Package 27,000 starting salary Based in central Haywards Heath 20 days annual leave plus bank holidays, increasing by 1 day per year to a maximum of 25 Full-time, permanent, office-based role with optional 1-day remote working after probation Working hours: 9:00-17:30 Mon-Thurs, 9:00-17:00 Fri Pension scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Senior / Director Business Development - Oncology
LATHAM & WATKINS LLP City, Manchester
About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Infrastructure Engineeris an integral part of Latham's Technology & Information Services team. This role will be responsible for designing, implementing, and managing scalable, secure, and reliable infrastructure solutions both on premises and in the cloud, and ensuring their consistency across the firm. This role will be located in either our Manchester,Las Vegas, or Los Angeles office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Designing, building, and managing highly available and scalable Kubernetes clusters in a hybrid environment. Administering RedHat Enterprise Linux (RHEL) systems, including patch management, security hardening, and automation Automating infrastructure processes using scripting and Infrastructure as Code (IaC) tools Implementing security best practices, including identity and access management (IAM), encryption, and compliance Keeping up to date with emerging infrastructure technologies and recommending improvements to existing solutions We'd love to hear from you if you: Possess hands on expertise with Kubernetes in a production environment, preferably Red Hat OpenShift. Possess experience building and managing CI/CD pipelines (Azure DevOps, ArgoCD, etc.) Possess expertise in the VMware Cloud Foundation suite Demonstrate expertise in Microsoft Azure cloud services and solutions Display proficiency in automation tools such as Terraform or Ansible And have: A bachelor's degree or equivalent in computer science, information technology, or a related field Kubernetes certification, such as Red Hat Certified Specialist in OpenShift Administration (RHCSA) or equivalent (e.g. CKA/CKAD) On premises certifications such as VMware Certified Professional (VCP), RedHat Certified System Administrator (RHSA), or equivalent Cloud certifications such as Azure Administrator Associate, Azure DevOps Engineer Expert, Azure Security Engineer Associate, or equivalent Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Health insurance as well as group income protection and life assurance A pension plan Wellness programs Employee discounts And more! Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Jan 26, 2026
Full time
About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Infrastructure Engineeris an integral part of Latham's Technology & Information Services team. This role will be responsible for designing, implementing, and managing scalable, secure, and reliable infrastructure solutions both on premises and in the cloud, and ensuring their consistency across the firm. This role will be located in either our Manchester,Las Vegas, or Los Angeles office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Designing, building, and managing highly available and scalable Kubernetes clusters in a hybrid environment. Administering RedHat Enterprise Linux (RHEL) systems, including patch management, security hardening, and automation Automating infrastructure processes using scripting and Infrastructure as Code (IaC) tools Implementing security best practices, including identity and access management (IAM), encryption, and compliance Keeping up to date with emerging infrastructure technologies and recommending improvements to existing solutions We'd love to hear from you if you: Possess hands on expertise with Kubernetes in a production environment, preferably Red Hat OpenShift. Possess experience building and managing CI/CD pipelines (Azure DevOps, ArgoCD, etc.) Possess expertise in the VMware Cloud Foundation suite Demonstrate expertise in Microsoft Azure cloud services and solutions Display proficiency in automation tools such as Terraform or Ansible And have: A bachelor's degree or equivalent in computer science, information technology, or a related field Kubernetes certification, such as Red Hat Certified Specialist in OpenShift Administration (RHCSA) or equivalent (e.g. CKA/CKAD) On premises certifications such as VMware Certified Professional (VCP), RedHat Certified System Administrator (RHSA), or equivalent Cloud certifications such as Azure Administrator Associate, Azure DevOps Engineer Expert, Azure Security Engineer Associate, or equivalent Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Health insurance as well as group income protection and life assurance A pension plan Wellness programs Employee discounts And more! Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Head of Architecture - Assets, Data and Tooling
S&P Global, Inc. Hackney, London
About the Role: Grade Level (for internal use): 14 The Team: The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is oriented around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology assets (current and future state) to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office initiative, multiple roles are being recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation enabling a well rounded team. Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization, including strategy and transformation roadmap for future state EA artifacts. Governance and Community: To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts. Assets and Tooling: To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Govern and manage Architecture assets, serving as the product owner for the Enterprise Architecture tooling platform, managing EA tooling platform roadmap, configuration, and lifecycle management. Oversee the evaluation of software and hardware product standards to ensure alignment with strategy, architectural standards, integration requirements, risk management, and long term sustainability across the technology landscape. Partner with Business and Technical teams to ensure architecture assets and tooling investments deliver measurable business value and support capability development. Assess and guide on architecture for product/platform enablement (e.g., digital subscription platforms, SaaS offerings, global delivery of information assets) and ensure architecture supports scalability, performance, reliability, global compliance. Measure and report on architectural effectiveness, using the Enterprise Architecture tooling platform to track key metrics such as technical debt reduction, component reuse percentage and percentage of automation adoption. Support to build the architecture community and promote shared standards and practices to build a network of architects with shared ways of working, tools, and frameworks. Drive ownership in maintaining future state EA artifacts and tools, publish, report and track its adoption. Support governance activities by maintaining accurate, up to date architectural models and artifacts within the enterprise tooling platform. Form partnerships across the enterprise and externally, to facilitate collaboration and remain informed of new capabilities and emerging technology trends. Drive the mandate and contribute to the ongoing success of the Enterprise Architecture office. Lead and implement the Architecture Observability (AO) strategy, transforming enterprise architecture into a dynamic, queryable system by leveraging data from across our technology estate. By ensuring strong data governance, ownership, and quality, this role enables real time insights and trend analysis, moving beyond static documentation to a live architectural model. Lead a Data Governance team, establishing best practices for data stewardship, quality, compliance, and lifecycle management. Lead a Data Driven Decisions team responsible for providing executive dashboards and business intelligence capabilities, enabling actionable insights for leadership. Manage and mentor an engineering team, driving delivery of data, analytics, and architecture solutions. Required Skills, Experience, and Knowledge: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle to enable comprehensive support of Divisional needs. Significant, hands on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domain highly desirable (e.g., content delivery, subscription models, rights/licensing systems, real time analytics, digital platforms). Experience leading and developing engineering teams, including technical mentorship, performance management, and delivery leadership. Familiarity with relevant technologies, including Azure Data Fabric, Alteryx, SQL, Dremio, Python, Power BI, CSPM (Cloud Security Posture Management) tools, Enterprise Architecture tools, knowledge graphs, and USE Data.World. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. Assets, Data and Tooling Team: Analytical and problem solving skills with the ability to evaluate software, assess architectural fit, and manage lifecycle and sustainability considerations for architecture assets. Advanced analytical and reasoning skills to analyze functional requirements and provide data backed decisions on Buy Vs Build Vs Host. Knowledge of enterprise technology landscapes (e.g., cloud, platform consolidation, data management, and application portfolios) to ensure effective alignment between tools, data, and automation strategies. Expertise in defining and managing architectural views and artifacts, specifically "as is" and "to be" models, patterns, technology roadmaps. Proven experience as an owner or administrator of a major Enterprise Architecture tool (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Demonstrated ability to lead the implementation plan for the Enterprise Architecture tooling and its associated processes. Expertise in implementing and maintaining automated tooling capabilities, including data ingestion pipelines, integrations with CMDBs, cloud inventories, CI/CD systems, or discovery tools to enhance architectural accuracy and reduce manual effort. Strong collaboration and stakeholder engagement skills, with the ability to partner across IT, Business, and Leadership teams to drive architectural alignment and tool utilization. Ability to define and implement reporting metrics to demonstrate architectural effectiveness and measure the value realization from Enterprise Architecture initiatives. Ability to lead teams focused on data governance, data driven decisions business intelligence, and architecture observability. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $150,000 to $280,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits . click apply for full job details
Jan 26, 2026
Full time
About the Role: Grade Level (for internal use): 14 The Team: The S&P Enterprise Architecture office is a newly established capability that provides technology, system and data alignment, control, and insight across all divisions and corporate functions of S&P Global. The office is oriented around five strategic principles: A Single View of Enterprise Architecture - Develop and maintain a consolidated view of systems, data, and technology assets (current and future state) to support investment and integration decisions. Evolve Common Governance & Standards - Evolve and embed enterprise-level governance and standards building on existing TDOC and ARB processes. Enable Enterprise-Scale Data, AI, & Agentic Capabilities - Coordinate architecture for AI and agentic solutions to ensure responsible adoption and shared value across business units. Develop Architecture Capability and Community - Build an empowered network of architects across divisions and functions with shared ways of working, tools, architecture principles and frameworks. Deliver Measurable Business Alignment & Value - Enable Technology Value realization and demonstrate clear outcomes such as cost savings through reduced duplication, enhanced Productivity through improved time-to-market, and Efficiency through optimized investment. The office is newly formed as part of the company's strategy to more tightly align technology, business functions and data assets to accelerate AI readiness of the entire technology estate. The office has oversight of all aspects of technology: from IT and business systems through to product platforms. As part of this new office initiative, multiple roles are being recruited across levels. Each role will be assigned to any of the 3 priority capabilities, with a possibility of role rotation enabling a well rounded team. Strategy and Program: To set overall direction and interact with key initiatives across S&P, driving synergy and efficiency optimization, including strategy and transformation roadmap for future state EA artifacts. Governance and Community: To run and embed governance and activate the architecture community through ARBs, TDAs, and other related processes. Establishing cohesive definitions and effective ways of working, including aligning the Divisions towards the standards of the future state EA artifacts. Assets and Tooling: To own architecture tool(s) and drive transparent documentation of multiple architectural assets and best practices, including the implementation and ownership of future state EA artifacts. The Impact: As an Enterprise Architect, you will report to the S&P Global Head of Enterprise Architecture and will be part of the newly formed S&P EA office. You will support 150 architects across the Divisions, driving alignment between technical solutions and business needs, fostering a culture of innovation, and overseeing the seamless integration of governance processes to support scalable and unified technology, data and product outcomes throughout S&P Global. Responsibilities and Impact: Govern and manage Architecture assets, serving as the product owner for the Enterprise Architecture tooling platform, managing EA tooling platform roadmap, configuration, and lifecycle management. Oversee the evaluation of software and hardware product standards to ensure alignment with strategy, architectural standards, integration requirements, risk management, and long term sustainability across the technology landscape. Partner with Business and Technical teams to ensure architecture assets and tooling investments deliver measurable business value and support capability development. Assess and guide on architecture for product/platform enablement (e.g., digital subscription platforms, SaaS offerings, global delivery of information assets) and ensure architecture supports scalability, performance, reliability, global compliance. Measure and report on architectural effectiveness, using the Enterprise Architecture tooling platform to track key metrics such as technical debt reduction, component reuse percentage and percentage of automation adoption. Support to build the architecture community and promote shared standards and practices to build a network of architects with shared ways of working, tools, and frameworks. Drive ownership in maintaining future state EA artifacts and tools, publish, report and track its adoption. Support governance activities by maintaining accurate, up to date architectural models and artifacts within the enterprise tooling platform. Form partnerships across the enterprise and externally, to facilitate collaboration and remain informed of new capabilities and emerging technology trends. Drive the mandate and contribute to the ongoing success of the Enterprise Architecture office. Lead and implement the Architecture Observability (AO) strategy, transforming enterprise architecture into a dynamic, queryable system by leveraging data from across our technology estate. By ensuring strong data governance, ownership, and quality, this role enables real time insights and trend analysis, moving beyond static documentation to a live architectural model. Lead a Data Governance team, establishing best practices for data stewardship, quality, compliance, and lifecycle management. Lead a Data Driven Decisions team responsible for providing executive dashboards and business intelligence capabilities, enabling actionable insights for leadership. Manage and mentor an engineering team, driving delivery of data, analytics, and architecture solutions. Required Skills, Experience, and Knowledge: Expert knowledge of established architecture frameworks (e.g., TOGAF, Gartner or Zachman) and their application in driving enterprise level standards and compliance. Demonstrated ability to influence and partner with senior Product, Technology, and Business leaders to align technology & architectural decisions with investment prioritization. Critically a focus on servant leadership, ensuring that EA is not perceived as an ivory tower practice. Deep expertise in one or more core architectural domains: Data Architecture, Cloud Platforms (AWS, Azure, or GCP), Microservices, or API led architecture. Strategic partnership lens, with understanding of entire data & software lifecycle to enable comprehensive support of Divisional needs. Significant, hands on experience with major Enterprise Architecture management tools (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Experience in media/information services or related domain highly desirable (e.g., content delivery, subscription models, rights/licensing systems, real time analytics, digital platforms). Experience leading and developing engineering teams, including technical mentorship, performance management, and delivery leadership. Familiarity with relevant technologies, including Azure Data Fabric, Alteryx, SQL, Dremio, Python, Power BI, CSPM (Cloud Security Posture Management) tools, Enterprise Architecture tools, knowledge graphs, and USE Data.World. Bachelor's degree in computer science, Information Systems, or related discipline; Master's or MBA is a plus. Relevant architecture certifications desirable. Assets, Data and Tooling Team: Analytical and problem solving skills with the ability to evaluate software, assess architectural fit, and manage lifecycle and sustainability considerations for architecture assets. Advanced analytical and reasoning skills to analyze functional requirements and provide data backed decisions on Buy Vs Build Vs Host. Knowledge of enterprise technology landscapes (e.g., cloud, platform consolidation, data management, and application portfolios) to ensure effective alignment between tools, data, and automation strategies. Expertise in defining and managing architectural views and artifacts, specifically "as is" and "to be" models, patterns, technology roadmaps. Proven experience as an owner or administrator of a major Enterprise Architecture tool (e.g., LeanIX, Ardoq, Alfabet, or equivalent). Demonstrated ability to lead the implementation plan for the Enterprise Architecture tooling and its associated processes. Expertise in implementing and maintaining automated tooling capabilities, including data ingestion pipelines, integrations with CMDBs, cloud inventories, CI/CD systems, or discovery tools to enhance architectural accuracy and reduce manual effort. Strong collaboration and stakeholder engagement skills, with the ability to partner across IT, Business, and Leadership teams to drive architectural alignment and tool utilization. Ability to define and implement reporting metrics to demonstrate architectural effectiveness and measure the value realization from Enterprise Architecture initiatives. Ability to lead teams focused on data governance, data driven decisions business intelligence, and architecture observability. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $150,000 to $280,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits . click apply for full job details
Conflicts Administrator
Dentons Canada City, Glasgow
Select how often (in days) to receive an alert: Create Alert Department/Division: Risk and Compliance Duration: Permanent Location: London/Glasgow Reports to: Senior Conflicts Officer Team Leader Direct Reports: None Type of Role: Hybrid Requisition no: 9335 The Team Risk management and regulatory compliance are critical to our organisation and are increasingly complex. To meet these challenges, we have a dedicated Risk and Compliance (R&C) function. R&C work to ensure that legal and professional practice across Dentons is conducted in a professional, compliant, and risk-based manner balancing our ethical obligations with business needs. R&C comprises of two dedicated teams - Conflicts and Anti Money Laundering. It is staffed with more than 40 compliance professionals based in London, Warsaw, Dubai, Doha, Glasgow and remotely in the UK. The role of the Conflicts Team is to ensure Dentons complies with ethical obligations in particular conflicts of interest and confidentiality rules, commercial issues, as well as other compliance issues related to lateral hire clearances, new client matters, outside counsel guidelines and more. By doing this we provide the highest standard of service to the business. The Role Conflicts Administrators ensure Dentons is compliant with the applicable legislative requirements alongside appropriately managing commercial conflicts in line with Dentons global strategy and conflicts policies. This involves making sure effective compliance controls and procedures are in place, to ensure the avoidance of conflicts of interest and the protection of confidential information. Responsibilities Using the Firm's global conflicts and new matter opening system and other internal/external systems to review and analyse data. Reviewing and clearing low complexity conflict checks, this includes managing legal and commercial issues across the Dentons network and the consideration of potential business conflicts in line with Dentons global strategies. Taking ownership of conflict checks throughout the entirety of the conflict checking process from the initial review through to conflicts clearance. Providing clear and concise escalations to senior members of the team when required. Identifying sanctions related issues and escalating as required to the Financial Crime Team. Adhering to Dentons' internal compliance policies and procedures. Engaging in discussions with fee earners to ascertain the presence of any legal or commercial conflicts or confidential information issues, and if so possible resolutions. Ensuring internal conflict flags are up to date and relevant. Creation and ongoing management of information barriers. To help ensure that the daily high-volume workflow is progressed in a timely manner and in line with agreed timelines. Dealing with the ongoing management of matters. Assisting with Department Projects and Initiatives. Helping with other duties that may be assigned to fully meet the requirements of the position. Supporting team management as required. Required experience, skills and attributes Technical skills Educated to bachelor's degree level (preferably law) or equivalent experience. Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel). Relevant conflicts and confidential information experience, preferably acquired in an international law firm (desirable) Knowledge of Elite/3E and Intapp Open or similar systems (desirable) Awareness and understanding of chapter 6 of the SRA code of conduct. Personal attributes Excellent written and verbal communication skills Able to interact positively at all levels. Professional in outlook and attitude. Good team player. Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution. Methodical approach to work; takes an efficient and organised approach to dealing with workload. Able to make decisions and remain calm while under pressure - particularly when dealing with difficult situations. Able to deliver high quality work to tight deadlines.Able to exercise tact and diplomacy. Can demonstrate initiative and the ability to be proactive. Able to analyse and recognise the need for improvement to systems. Can fulfil all responsibilities in a way which supports Dentons' values and promotes its equal opportunities and diversity principles. Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please - applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.
Jan 25, 2026
Full time
Select how often (in days) to receive an alert: Create Alert Department/Division: Risk and Compliance Duration: Permanent Location: London/Glasgow Reports to: Senior Conflicts Officer Team Leader Direct Reports: None Type of Role: Hybrid Requisition no: 9335 The Team Risk management and regulatory compliance are critical to our organisation and are increasingly complex. To meet these challenges, we have a dedicated Risk and Compliance (R&C) function. R&C work to ensure that legal and professional practice across Dentons is conducted in a professional, compliant, and risk-based manner balancing our ethical obligations with business needs. R&C comprises of two dedicated teams - Conflicts and Anti Money Laundering. It is staffed with more than 40 compliance professionals based in London, Warsaw, Dubai, Doha, Glasgow and remotely in the UK. The role of the Conflicts Team is to ensure Dentons complies with ethical obligations in particular conflicts of interest and confidentiality rules, commercial issues, as well as other compliance issues related to lateral hire clearances, new client matters, outside counsel guidelines and more. By doing this we provide the highest standard of service to the business. The Role Conflicts Administrators ensure Dentons is compliant with the applicable legislative requirements alongside appropriately managing commercial conflicts in line with Dentons global strategy and conflicts policies. This involves making sure effective compliance controls and procedures are in place, to ensure the avoidance of conflicts of interest and the protection of confidential information. Responsibilities Using the Firm's global conflicts and new matter opening system and other internal/external systems to review and analyse data. Reviewing and clearing low complexity conflict checks, this includes managing legal and commercial issues across the Dentons network and the consideration of potential business conflicts in line with Dentons global strategies. Taking ownership of conflict checks throughout the entirety of the conflict checking process from the initial review through to conflicts clearance. Providing clear and concise escalations to senior members of the team when required. Identifying sanctions related issues and escalating as required to the Financial Crime Team. Adhering to Dentons' internal compliance policies and procedures. Engaging in discussions with fee earners to ascertain the presence of any legal or commercial conflicts or confidential information issues, and if so possible resolutions. Ensuring internal conflict flags are up to date and relevant. Creation and ongoing management of information barriers. To help ensure that the daily high-volume workflow is progressed in a timely manner and in line with agreed timelines. Dealing with the ongoing management of matters. Assisting with Department Projects and Initiatives. Helping with other duties that may be assigned to fully meet the requirements of the position. Supporting team management as required. Required experience, skills and attributes Technical skills Educated to bachelor's degree level (preferably law) or equivalent experience. Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel). Relevant conflicts and confidential information experience, preferably acquired in an international law firm (desirable) Knowledge of Elite/3E and Intapp Open or similar systems (desirable) Awareness and understanding of chapter 6 of the SRA code of conduct. Personal attributes Excellent written and verbal communication skills Able to interact positively at all levels. Professional in outlook and attitude. Good team player. Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution. Methodical approach to work; takes an efficient and organised approach to dealing with workload. Able to make decisions and remain calm while under pressure - particularly when dealing with difficult situations. Able to deliver high quality work to tight deadlines.Able to exercise tact and diplomacy. Can demonstrate initiative and the ability to be proactive. Able to analyse and recognise the need for improvement to systems. Can fulfil all responsibilities in a way which supports Dentons' values and promotes its equal opportunities and diversity principles. Firm Profile Across more than 80 countries, Dentons helps you grow, protect, operate and finance your organisation by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. Inclusion and Diversity We are committed to building an inclusive culture here at Dentons where our people can thrive, regardless of their background or circumstance. As well as being the right thing to do, it makes good business sense too. A richness of backgrounds, experiences and perspectives helps us best serve our clients and the communities in which we operate. You can find out more about inclusion and diversity at Dentons here: Inclusion and Diversity. Dentons is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please - applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business, nor will we accept any associated terms of business.
Taylor James Resourcing
Secretary/Administrator - leading City consultants.
Taylor James Resourcing Hackney, London
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000This We are looking for a graduate with a Degree in Accounting, Our client is a Global Financial Markets Trading Company, Our client is a small Exchange based Trading and Broking Secretary/Administrator - leading City consultants. Date: 5 May 2023 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £28000 - 35000 per annum Email: Ref: BT889 Secretary/Administrator to £35,000 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience within a smaller organisation or outside of the City to really develop their career. Responsibilities PA duties to the Partner and Director, including proactive diary management. Provide administration support to the team. Supporting the Partner and Director with monthly billing and cash collection, as well as annual financial obligations and budgets/targets. Arrange 'case surgeries' for the Partner and Director to meet with the team on an ongoing monthly basis. Provide support for onboarding new clients. Ensure telephone calls are answered promptly and professionally, and that clear and detailed messages are taken in the absence or unavailability of the team. Distribute incoming post to the team, as well as scanning, photocopying, and filing documents as required, in accordance with both the firm's and the team's procedures. Take an active interest in the operation of the team and a proactive role in the management of the team processes, seeking solutions where possible. Arrange travel and accommodation for the team as required. Process expense claims. Research and book networking social events for the team.
Jan 25, 2026
Full time
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000This We are looking for a graduate with a Degree in Accounting, Our client is a Global Financial Markets Trading Company, Our client is a small Exchange based Trading and Broking Secretary/Administrator - leading City consultants. Date: 5 May 2023 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £28000 - 35000 per annum Email: Ref: BT889 Secretary/Administrator to £35,000 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience within a smaller organisation or outside of the City to really develop their career. Responsibilities PA duties to the Partner and Director, including proactive diary management. Provide administration support to the team. Supporting the Partner and Director with monthly billing and cash collection, as well as annual financial obligations and budgets/targets. Arrange 'case surgeries' for the Partner and Director to meet with the team on an ongoing monthly basis. Provide support for onboarding new clients. Ensure telephone calls are answered promptly and professionally, and that clear and detailed messages are taken in the absence or unavailability of the team. Distribute incoming post to the team, as well as scanning, photocopying, and filing documents as required, in accordance with both the firm's and the team's procedures. Take an active interest in the operation of the team and a proactive role in the management of the team processes, seeking solutions where possible. Arrange travel and accommodation for the team as required. Process expense claims. Research and book networking social events for the team.
Events Administrator
AFME Hackney, London
Events Administrator Department: Operational Functions Employment Type: Full Time Location: London Description Job Title: Events Administrator Reports to: Events Director, with a dotted line to Senior Event Manager Division: Events Location: London The Association for Financial Markets in Europe (AFME) represents a broad array of European and global participants in the wholesale financial markets. Its members comprise pan-EU and global banks as well as key regional banks, brokers, law firms, investors and other financial market participants. We advocate stable, competitive, sustainable European financial markets that support economic growth and benefit society. AFME is the European member of the Global Financial Markets Association (GFMA), a global alliance with the Securities Industry and Financial Markets Association (SIFMA) in the US, and the Asia Securities Industry and Financial Markets Association (ASIFMA) in Asia. Purpose of the role: AFME is the leading trade association for the wholesale banking industry in Europe focusing on a wide range of markets and banking regulation issues and offering a pan-European perspective. Our events bring together influential industry leaders, policy makers, regulators and other stakeholders from across the financial markets to engage on the most pressing issues facing capital markets in the EU and UK. We host a dynamic calendar of annual events, including meticulously curated conferences, topical webinars and networking dinners, which give participants the chance to engage with thought-provoking content, exchange ideas and make valuable connections. For many members, these events are the only time they come into direct contact with AFME so the quality of member experience, the value of the content and the planning and execution must be of the highest standards. We are looking for an Event Administrator who will play a key role in supporting the delivery of our conferences, dinners, webinars and internal engagement activities. The Event Administrator will provide essential administrative and logistical support pre-event, onsite and post-event. For more information please visit the AFME website, . Key Responsibilities Event Administration: Delegate management - data collation and input for events, i.e. event registrations, events mailing lists and updating contact details Manage delegate enquiries, ensuring timely responses and follow up if required On-site registration management Support event manager on-site with conference set-up and event delivery (e.g. membership stand, signage, carrying out delegate surveys etc). Pre-event administration and co-ordination of tasks such as preparing event material to send to venues, shipping and delivery, delegate lists, booking couriers, name badges, signage preparation, as well as sourcing collateral and managing stock, etc. Management of post-event feedback evaluation forms and production of summary reports Follow project plans, working with senior event manager to ensure agreed deadlines are met CRM, CMS, Website & other event tech (e.g. Event App): Set up and test event registration/website page Update website with both speaker and sponsor information Ensure event webpages are up-to-date and accurate Preparation and collation of delegate reports and accurate attendee lists Data cleaning/management On events which have an Event App, upload content to the App and produce user guide and information emails to share with sponsors and delegates Sales Support: Raise sponsor contracts, maintain accurate records of communication and sponsor files Raise and issue sponsor invoices Send, collect and collate sponsor materials (e.g. logos, company biographies) Manage sponsor onboarding, ensuring all contract deliverables are met Accurately record and maintain sponsor details and deliverables in master tracker Programme/content Support: Send, collect and collate speaker materials (e.g. name, job title, company, photo, biography) Manage speaker onboarding, including scheduling panel prep calls Financial Support: Raise and issue manual delegate invoices (i.e. those not booked directly online) Assist online bookers with any issues in their registration journey Monitor payment collections and follow up on all outstanding sponsor and delegate invoices, working closely with Finance as required Marketing Support: Create registration confirmation HTMLs and send updates Liaise with Marketing/Comms team to manage the registration process for press, event endorsers and media partners Event Management (as and when required): Take responsibility for small AFME events, including budget and venue management Coordinate internal functions and resources to ensure projects are on schedule and within budget Engage with internal business divisions to facilitate effective support, management and messaging in the delivery of all events Manager sponsors and partners Work with the Marketing Manager to produce event marketing and communication strategies to support promotion and attendance in line with AFME brand values Skills, Knowledge and Expertise Essential: Minimum of two years' experience working as an administrator (ideally within the events industry) Enthusiastic, highly organised, proactive candidate with exceptional administrative skills Excellent oral and written communication skills Ability to work to tight deadlines, juggle multiple projects and deliver under pressure Excellent team player but can work independently, demonstrating use of own initiative A mature approach with excellent client and supplier handling skills Strong attention to detail skills IT literate, especially with Microsoft Office Desirable: Effective and efficient knowledge of Canva, Adobe, Microsoft Dynamics User experience/knowledge of event registration systems (ideally with a CRM system) Other European Language Benefits The Association for Financial Markets in Europe (AFME) provides an excellent benefits package for employees and their eligible dependents. The benefits package includes: 27 days Annual Holiday Allowance Additional 1 day Birthday Holiday Additional 3 days Christmas Holiday Private Medical Insurance Health Cash Plan Dental Insurance Employee Assistance Programme Pension Scheme - AFME contributes 10% of an employee's basic salary Life Assurance of 4x base salary Income Protection Insurance Worldwide Business and Leisure Travel Insurance Season Ticket Loan Cycle to Work Scheme Workplace Nursery Benefit 4pm Friday Finish Hybrid working and flexi-start/finish times
Jan 23, 2026
Full time
Events Administrator Department: Operational Functions Employment Type: Full Time Location: London Description Job Title: Events Administrator Reports to: Events Director, with a dotted line to Senior Event Manager Division: Events Location: London The Association for Financial Markets in Europe (AFME) represents a broad array of European and global participants in the wholesale financial markets. Its members comprise pan-EU and global banks as well as key regional banks, brokers, law firms, investors and other financial market participants. We advocate stable, competitive, sustainable European financial markets that support economic growth and benefit society. AFME is the European member of the Global Financial Markets Association (GFMA), a global alliance with the Securities Industry and Financial Markets Association (SIFMA) in the US, and the Asia Securities Industry and Financial Markets Association (ASIFMA) in Asia. Purpose of the role: AFME is the leading trade association for the wholesale banking industry in Europe focusing on a wide range of markets and banking regulation issues and offering a pan-European perspective. Our events bring together influential industry leaders, policy makers, regulators and other stakeholders from across the financial markets to engage on the most pressing issues facing capital markets in the EU and UK. We host a dynamic calendar of annual events, including meticulously curated conferences, topical webinars and networking dinners, which give participants the chance to engage with thought-provoking content, exchange ideas and make valuable connections. For many members, these events are the only time they come into direct contact with AFME so the quality of member experience, the value of the content and the planning and execution must be of the highest standards. We are looking for an Event Administrator who will play a key role in supporting the delivery of our conferences, dinners, webinars and internal engagement activities. The Event Administrator will provide essential administrative and logistical support pre-event, onsite and post-event. For more information please visit the AFME website, . Key Responsibilities Event Administration: Delegate management - data collation and input for events, i.e. event registrations, events mailing lists and updating contact details Manage delegate enquiries, ensuring timely responses and follow up if required On-site registration management Support event manager on-site with conference set-up and event delivery (e.g. membership stand, signage, carrying out delegate surveys etc). Pre-event administration and co-ordination of tasks such as preparing event material to send to venues, shipping and delivery, delegate lists, booking couriers, name badges, signage preparation, as well as sourcing collateral and managing stock, etc. Management of post-event feedback evaluation forms and production of summary reports Follow project plans, working with senior event manager to ensure agreed deadlines are met CRM, CMS, Website & other event tech (e.g. Event App): Set up and test event registration/website page Update website with both speaker and sponsor information Ensure event webpages are up-to-date and accurate Preparation and collation of delegate reports and accurate attendee lists Data cleaning/management On events which have an Event App, upload content to the App and produce user guide and information emails to share with sponsors and delegates Sales Support: Raise sponsor contracts, maintain accurate records of communication and sponsor files Raise and issue sponsor invoices Send, collect and collate sponsor materials (e.g. logos, company biographies) Manage sponsor onboarding, ensuring all contract deliverables are met Accurately record and maintain sponsor details and deliverables in master tracker Programme/content Support: Send, collect and collate speaker materials (e.g. name, job title, company, photo, biography) Manage speaker onboarding, including scheduling panel prep calls Financial Support: Raise and issue manual delegate invoices (i.e. those not booked directly online) Assist online bookers with any issues in their registration journey Monitor payment collections and follow up on all outstanding sponsor and delegate invoices, working closely with Finance as required Marketing Support: Create registration confirmation HTMLs and send updates Liaise with Marketing/Comms team to manage the registration process for press, event endorsers and media partners Event Management (as and when required): Take responsibility for small AFME events, including budget and venue management Coordinate internal functions and resources to ensure projects are on schedule and within budget Engage with internal business divisions to facilitate effective support, management and messaging in the delivery of all events Manager sponsors and partners Work with the Marketing Manager to produce event marketing and communication strategies to support promotion and attendance in line with AFME brand values Skills, Knowledge and Expertise Essential: Minimum of two years' experience working as an administrator (ideally within the events industry) Enthusiastic, highly organised, proactive candidate with exceptional administrative skills Excellent oral and written communication skills Ability to work to tight deadlines, juggle multiple projects and deliver under pressure Excellent team player but can work independently, demonstrating use of own initiative A mature approach with excellent client and supplier handling skills Strong attention to detail skills IT literate, especially with Microsoft Office Desirable: Effective and efficient knowledge of Canva, Adobe, Microsoft Dynamics User experience/knowledge of event registration systems (ideally with a CRM system) Other European Language Benefits The Association for Financial Markets in Europe (AFME) provides an excellent benefits package for employees and their eligible dependents. The benefits package includes: 27 days Annual Holiday Allowance Additional 1 day Birthday Holiday Additional 3 days Christmas Holiday Private Medical Insurance Health Cash Plan Dental Insurance Employee Assistance Programme Pension Scheme - AFME contributes 10% of an employee's basic salary Life Assurance of 4x base salary Income Protection Insurance Worldwide Business and Leisure Travel Insurance Season Ticket Loan Cycle to Work Scheme Workplace Nursery Benefit 4pm Friday Finish Hybrid working and flexi-start/finish times
Anderson Recruitment Ltd
Executive Assistant
Anderson Recruitment Ltd Cheltenham, Gloucestershire
Our excellent client in the heart of Cheltenham is looking for a highly organised professional to join their dedicated team on a permanent basis. Please note: Due to location, unfortunately there is no associated free parking linked to the office. This business has an excellent reputation within their industry, which is underpinned not only by the experts on their team, but the administration and support staff that are the glue that holds everything together. In this team, everyone works together to ensure common goals are met, and the successful individual will therefore need to be a confident, adaptable individual who is willing to support on a range of tasks. Your key responsibility will be to build a relationship with the two Directors as well as wider team to become a close support, ideally growing to be a proactive PA and team administrator who can anticipate their needs/priorities in advance, manage diaries and operate with discretion. Key Duties - Provide reactive administrative support to the Directors and Senior Team. - Co-ordinate and manage diaries, meetings, and appointments for the senior team. - Take dictation, prepare correspondence and reports, and proofread documentation. - Prepare for and attend meetings, including taking and distributing minutes. - Maintain accurate records, reports, timesheets, and presentations. - Manage incoming enquiries and co-ordinate team meetings and follow-ups. - Process expenses and timesheets on a weekly basis. - Maintain and update the internal company computer systems/databases. - Draft responses and propose content for website and social platforms. - Gather content and ideas from the team to pass onto Marketing Director. - Take initiative to lead or support internal projects. - Support staff development and attend relevant networking events. - Any other ad-hoc duties necessary to support the team and business objectives. Key Attributes - Previous office/admin experience - Excellent English language skills for proof reading ability - Highly organised - Proactive, self-starter - Good communication skills - Adaptable to work reactively Hours: Monday to Friday 9am 5:30pm (4pm Friday Finish!) majority hours worked in-office Salary : Up to £30,000 per annum (negotiable depending on experience) + benefits including: - 22 days holiday + bank holidays. - Early Friday finish.
Jan 23, 2026
Full time
Our excellent client in the heart of Cheltenham is looking for a highly organised professional to join their dedicated team on a permanent basis. Please note: Due to location, unfortunately there is no associated free parking linked to the office. This business has an excellent reputation within their industry, which is underpinned not only by the experts on their team, but the administration and support staff that are the glue that holds everything together. In this team, everyone works together to ensure common goals are met, and the successful individual will therefore need to be a confident, adaptable individual who is willing to support on a range of tasks. Your key responsibility will be to build a relationship with the two Directors as well as wider team to become a close support, ideally growing to be a proactive PA and team administrator who can anticipate their needs/priorities in advance, manage diaries and operate with discretion. Key Duties - Provide reactive administrative support to the Directors and Senior Team. - Co-ordinate and manage diaries, meetings, and appointments for the senior team. - Take dictation, prepare correspondence and reports, and proofread documentation. - Prepare for and attend meetings, including taking and distributing minutes. - Maintain accurate records, reports, timesheets, and presentations. - Manage incoming enquiries and co-ordinate team meetings and follow-ups. - Process expenses and timesheets on a weekly basis. - Maintain and update the internal company computer systems/databases. - Draft responses and propose content for website and social platforms. - Gather content and ideas from the team to pass onto Marketing Director. - Take initiative to lead or support internal projects. - Support staff development and attend relevant networking events. - Any other ad-hoc duties necessary to support the team and business objectives. Key Attributes - Previous office/admin experience - Excellent English language skills for proof reading ability - Highly organised - Proactive, self-starter - Good communication skills - Adaptable to work reactively Hours: Monday to Friday 9am 5:30pm (4pm Friday Finish!) majority hours worked in-office Salary : Up to £30,000 per annum (negotiable depending on experience) + benefits including: - 22 days holiday + bank holidays. - Early Friday finish.
Senior Team Lead BCSP Admin
NHS Gateshead, Tyne And Wear
This role requires a highly motivated professional individual who can multi-task to meet critical deadlines. The work is varied and can be demanding with an emphasis on accuracy & adaptability to meet competing tasks along side daily team management. The post holder will provide comprehensive administrative support to our bowel cancer screening programme management & clinical team, managing patient data, coordinating appointments/lists etc, managing pathway tracking, ensuring data confidentiality. They will have excellent organisation & interpersonal skills, data handling skills to provide a cohesive service that meets patient needs and service targets. Main duties of the job To act as key management support to the bcsp administrators/ support the programme management team in the management of the administrative and staff in line with Trust personnel policies.To be responsible for the day-to-day supervision of officeAllocate workload/plan weekly staff Rota's.Manage daily activities undertaken by staff ensuring accurate data input and regular audits carried out.Provide training for any new member of staff, provide assistance/ support to all staff and undertake any duties required to meet the demands of the service.Management of sickness and absence in accordance with trust policy, and maintenance of personal files.To ensure clerical staff adhere to all Trust policies /procedures e.g. Confidentiality.Act upon own initiative regarding issues/problems/trends relating to day-to-day running of the service, reporting to the Administration Manager as appropriate.To support the management team with appropriate and accurate statistical information when required./ produce data, graphs bcsp information when required which may be short notice.To be able to use the National Screening Systems and have knowledge of the Screening Programmes.To support timely data entry into screening systems/ability to retrieve and produce reports as required.Flexible approach to work as deadlines may change or short notice requests required for external partners.provide key support for external inspections, checking, preparing and submitting evidence as required. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities The post holder will support the Bowel Cancer Screening Administration Manager in the day-to-day management of Bowel Cancer Screening centre and FIT/positive appointments. This position will work in a collaborative environment where attention to detail and proactive problem-solving are highly valued. Manage and coordinate daily administrative tasks to support team operations and the smooth function of the screening programme. Maintain accurate records and documentation within systems, ensuring compliance with relevant policies. Please see job description for detailed information about this role. Person Specification skills, knowledge,experience & qualifications significant admin nhs experience band 3 oHas experience in managing team/rotas and work planning oExperience in undertaking audits oGood standard of general education (5 GCSE or equivalent, including Maths and English) oNVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oDemonstrates a willingness/ability to support & train others to acceptable standard oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oEmpathetic approach to difficult situations Currently uses national screening programme database Currently uses national screening programme database Aware of quality assurance process/experience of Able to compose correspondence, reports and policies. NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Completed leadership training/awareness. skills, knowledge, experience & qualifications significant admin nhs experience band 3 experience in managing team rotas/work planning experience in undertaking audits Good standard of general education (5 GCSE or equivalent, including Maths and English) NVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oDemonstrates a willingness/ability to support & train others to acceptable standard oEmpathetic approach to difficult situations NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 23, 2026
Full time
This role requires a highly motivated professional individual who can multi-task to meet critical deadlines. The work is varied and can be demanding with an emphasis on accuracy & adaptability to meet competing tasks along side daily team management. The post holder will provide comprehensive administrative support to our bowel cancer screening programme management & clinical team, managing patient data, coordinating appointments/lists etc, managing pathway tracking, ensuring data confidentiality. They will have excellent organisation & interpersonal skills, data handling skills to provide a cohesive service that meets patient needs and service targets. Main duties of the job To act as key management support to the bcsp administrators/ support the programme management team in the management of the administrative and staff in line with Trust personnel policies.To be responsible for the day-to-day supervision of officeAllocate workload/plan weekly staff Rota's.Manage daily activities undertaken by staff ensuring accurate data input and regular audits carried out.Provide training for any new member of staff, provide assistance/ support to all staff and undertake any duties required to meet the demands of the service.Management of sickness and absence in accordance with trust policy, and maintenance of personal files.To ensure clerical staff adhere to all Trust policies /procedures e.g. Confidentiality.Act upon own initiative regarding issues/problems/trends relating to day-to-day running of the service, reporting to the Administration Manager as appropriate.To support the management team with appropriate and accurate statistical information when required./ produce data, graphs bcsp information when required which may be short notice.To be able to use the National Screening Systems and have knowledge of the Screening Programmes.To support timely data entry into screening systems/ability to retrieve and produce reports as required.Flexible approach to work as deadlines may change or short notice requests required for external partners.provide key support for external inspections, checking, preparing and submitting evidence as required. About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us. Job responsibilities The post holder will support the Bowel Cancer Screening Administration Manager in the day-to-day management of Bowel Cancer Screening centre and FIT/positive appointments. This position will work in a collaborative environment where attention to detail and proactive problem-solving are highly valued. Manage and coordinate daily administrative tasks to support team operations and the smooth function of the screening programme. Maintain accurate records and documentation within systems, ensuring compliance with relevant policies. Please see job description for detailed information about this role. Person Specification skills, knowledge,experience & qualifications significant admin nhs experience band 3 oHas experience in managing team/rotas and work planning oExperience in undertaking audits oGood standard of general education (5 GCSE or equivalent, including Maths and English) oNVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oDemonstrates a willingness/ability to support & train others to acceptable standard oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oEmpathetic approach to difficult situations Currently uses national screening programme database Currently uses national screening programme database Aware of quality assurance process/experience of Able to compose correspondence, reports and policies. NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Completed leadership training/awareness. skills, knowledge, experience & qualifications significant admin nhs experience band 3 experience in managing team rotas/work planning experience in undertaking audits Good standard of general education (5 GCSE or equivalent, including Maths and English) NVQ Level 3 relating to Administration or equivalent qualification oWorking knowledge of Windows and Microsoft Outlook, Word, Excel and PowerPoint or a similar package oDemonstrate capability to produce data reports oWorking knowledge of patient administration systems oWorking knowledge of national screening systems oKnowledge of national screening programme (bowel cancer & relevant guidelines) oAware of national waiting times targets oKnowledge & understanding of the Data Protection act oUnderstands explicitly confidentiality oExcellent organisational skills, can multi task and work under pressure when necessary oAble to use judgement and initiative to provide information oand support. oAble to recognise and resolve issues, promoting confidence within the team oCan prioritise own and others workload oExcellent interpersonal skills oDemonstrates attention to detail oDemonstrates a willingness/ability to support & train others to acceptable standard oEmpathetic approach to difficult situations NVQ level 4 or willingness to undertake Ability to produce standard operating procedures/work instructions for admin processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
CHILDHOOD FIRST
Statutory Compliance Administrator
CHILDHOOD FIRST
Context Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff. Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old. Purpose The Statutory Compliance Administrator plays a key role in supporting statutory, safeguarding and regulatory processes within the home. The role provides administrative support to the Director, Assistant Director (Statutory Compliance) and senior team, ensuring statutory documentation, systems and records are accurate, up to date and inspection-ready. The postholder contributes to preparation for Ofsted inspections and audits and supports continual quality improvement to maintain Ofsted Good or Outstanding standards. What you will bring to the role Experience in an administrative role involving compliance, governance or regulated processes Strong organisational skills and attention to detail Confidence using Microsoft Word, Excel and Outlook Ability to work with discretion in a confidential and sensitive environment A methodical, professional and calm approach, including under pressure Commitment to safeguarding and to the therapeutic aims of Childhood First Task Providing administrative support for safeguarding and statutory compliance processes Maintaining accurate statutory documentation and records for children and staff Supporting preparation for Ofsted inspections, monitoring visits and audits Collecting, collating and maintaining statutory, governance and management data Assisting with the production of statutory and management reports Providing office, IT liaison and general administrative support to the senior management team Administering local finance processes, including petty cash and procurement What we will do for you Personal and professional development and training 25 days annual leave plus public holidays Employee benefits package including life assurance Up to 6% employer pension contribution Relocation package and recruitment referral scheme For further information, please see the Childhood First website. To apply, please apply by submitting your CV and a covering letter outlining your suitability for the role. Closing date: Friday 6th February 2026 Interview Date: Week Commencing 9th February 2026 Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
Jan 22, 2026
Full time
Context Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff. Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old. Purpose The Statutory Compliance Administrator plays a key role in supporting statutory, safeguarding and regulatory processes within the home. The role provides administrative support to the Director, Assistant Director (Statutory Compliance) and senior team, ensuring statutory documentation, systems and records are accurate, up to date and inspection-ready. The postholder contributes to preparation for Ofsted inspections and audits and supports continual quality improvement to maintain Ofsted Good or Outstanding standards. What you will bring to the role Experience in an administrative role involving compliance, governance or regulated processes Strong organisational skills and attention to detail Confidence using Microsoft Word, Excel and Outlook Ability to work with discretion in a confidential and sensitive environment A methodical, professional and calm approach, including under pressure Commitment to safeguarding and to the therapeutic aims of Childhood First Task Providing administrative support for safeguarding and statutory compliance processes Maintaining accurate statutory documentation and records for children and staff Supporting preparation for Ofsted inspections, monitoring visits and audits Collecting, collating and maintaining statutory, governance and management data Assisting with the production of statutory and management reports Providing office, IT liaison and general administrative support to the senior management team Administering local finance processes, including petty cash and procurement What we will do for you Personal and professional development and training 25 days annual leave plus public holidays Employee benefits package including life assurance Up to 6% employer pension contribution Relocation package and recruitment referral scheme For further information, please see the Childhood First website. To apply, please apply by submitting your CV and a covering letter outlining your suitability for the role. Closing date: Friday 6th February 2026 Interview Date: Week Commencing 9th February 2026 Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
Investment Banker, FIG, Associate (French Speaker)
Nomura Holdings, Inc. City, London
Job Details Job Title: Investment Banker, FIG, Associate (French Speaker) Job Code: 9915 Country: GB City: London Skill Category: Investment Banking Description Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Role description Key objectives critical to success: Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of a Big 4 Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail oriented and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Jan 22, 2026
Full time
Job Details Job Title: Investment Banker, FIG, Associate (French Speaker) Job Code: 9915 Country: GB City: London Skill Category: Investment Banking Description Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Financial Institutions Group FIG is one of the largest teams in Investment Banking and executes high profile deals, providing analysts with unparalleled deal execution experience. Diversified Financials (incl. asset and wealth managers, insurance brokers and fund administrators) as a subsector of FIG is a highly dynamic and an in-demand specialism where the right candidate will be able to grow a rewarding career. FIG as a whole is a dominant revenue contributor in the EMEA Investment Banking Division. Diversified Financials operate EMEA-wide coverage alongside other sectors including banks, insurance, specialty finance (consumer finance, leasing, etc.). The team is closely integrated with key product teams across Global Finance (Equity Advisory and Debt Capital Markets, Acquisition & Leveraged Finance, Insurance and Risk Solutions Group). Role description Key objectives critical to success: Assisting in execution of on-going deals within the group, e.g. M&A transactions, strategic advisory Supporting senior bankers delivering strategic advice to clients Strategic idea generation and sector coverage Preparation of pitch book and discussion materials Data analysis Financial modelling and valuation Project management and client handling Skills, experience, qualifications and knowledge required Essential Experience / strong interest in FIG sector, ideally the capital-light segment Experience of working within Investment Banking, Transaction Services/Corporate Finance Group of a Big 4 Accountancy Firm or boutique advisory firm Mastery of complex modelling and financial analysis (e.g. operating models, DCF, merger models, LBO) Detail oriented and accurate Ability to identify key issues, draw conclusions and raise questions about results Takes ownership and drives processes forward Prioritises and coordinates projects effectively Judgement Fluency in French and English Nomura competencies Trusted Partner Understand clients' needs and issues, and provide solutions utilizing Nomura Group company's resources, earn the clients' trust Acquire a wide range of knowledge as an employee of Nomura, instead of focusing only on one's own area of expertise; play a part in improving the company's services level and corporate value Entrepreneurial leadership Take on new challenges for improvement and cultivate a corporate culture of challenge by driving change in business operations Teamwork Collaboration Ensure views are not biased, accept different opinions and perspectives, and collaborate with other members to create common values Influence Provide appropriate guidance to others and act in a manner that places emphasis on the performance and growth of the organization Integrity Improve further the understanding and awareness of corporate philosophy, professional ethics, compliance risk management, and code of conduct, and make decisions and take actions from a management position Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. Disclaimer This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer
Senior Warehouse Administrator
PHOENIX Medical Supplies Ltd. Stanley, County Durham
Are you an experienced Administrator who is looking for a new career? Do you pride yourself on being reliable in your work and are competent in MS Office Applications? Have you an interest in helping your community with its health? If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you! About Us PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn. About the opportunity We are currently looking for a Senior Administrator to work within our Wakefield Depot, you will be working as part of a team in a busy distribution centre, under the guidance and supervision of the Depot Manager. Key responsibilities are to assist with the work load in the Depot where you will be responsible for answering telephones and responding to emails, sorting and distributing incoming post and organising outgoing post, checking and scanning employees expenses and photocopying, scanning and printing various documents. You will come to this role with proven work experience coupled with administrative skills gained in an office environment with experience of working as part of a busy multitasking team. Salary £26,000-£30,000 depending on experience Working Pattern Full time for 37.5 hours per week Monday - Friday 09:00-17:00 Training and Support You will receive a comprehensive induction from the Learning and Development Facilitators. Benefits We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes: 22 days paid annual leave plus bank holidays, rising with length of service Access to High Street discounts Free Parking Employee Assistance Programme Contributory Pension Scheme Accredited Training Programmes Essential Skills/Experience Competent user of all MS Office Applications to intermediate level High level of accuracy and attention to detail Excellent verbal, numerical and written communication skills Ability to prioritise ever-changing/conflicting workload Excellent organisation and time management ability Proactive approach to problem solving Desirable Knowledge of the Supply Chain/Wholesale industry Experience working in an administration role Who we want Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.
Jan 22, 2026
Full time
Are you an experienced Administrator who is looking for a new career? Do you pride yourself on being reliable in your work and are competent in MS Office Applications? Have you an interest in helping your community with its health? If you answered yes to the above questions and you have a can do attitude then please read on and apply as we are really interested in speaking with you! About Us PHOENIX Healthcare Distribution is a national full-line pharmaceutical wholesaler with a network of distribution centres nationwide. We pride ourselves on delivering a high quality supply chain service to our customers, who include pharmacy, GPs, and hospitals. All of our depots are licensed by the MHRA, and comply with BSI ISO Quality and Environmental standards. We operate twice daily deliveries from our distribution centres across Monday to Friday and on a Saturday morning, and our local teams are supported by a centralised function team, primarily from our Head Office in Runcorn. About the opportunity We are currently looking for a Senior Administrator to work within our Wakefield Depot, you will be working as part of a team in a busy distribution centre, under the guidance and supervision of the Depot Manager. Key responsibilities are to assist with the work load in the Depot where you will be responsible for answering telephones and responding to emails, sorting and distributing incoming post and organising outgoing post, checking and scanning employees expenses and photocopying, scanning and printing various documents. You will come to this role with proven work experience coupled with administrative skills gained in an office environment with experience of working as part of a busy multitasking team. Salary £26,000-£30,000 depending on experience Working Pattern Full time for 37.5 hours per week Monday - Friday 09:00-17:00 Training and Support You will receive a comprehensive induction from the Learning and Development Facilitators. Benefits We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes: 22 days paid annual leave plus bank holidays, rising with length of service Access to High Street discounts Free Parking Employee Assistance Programme Contributory Pension Scheme Accredited Training Programmes Essential Skills/Experience Competent user of all MS Office Applications to intermediate level High level of accuracy and attention to detail Excellent verbal, numerical and written communication skills Ability to prioritise ever-changing/conflicting workload Excellent organisation and time management ability Proactive approach to problem solving Desirable Knowledge of the Supply Chain/Wholesale industry Experience working in an administration role Who we want Our ideal candidate will be organised and self-motivated so if this sounds like you we are very keen to speak to you to discuss our opportunity further. You can apply here online by completing our short application.
Manager, Industry Solutions, Investment Management - Aladdin
Deloitte Touche Tohmatsu Ltd
Manager, Industry Solutions, Investment Management, Aladdin What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile You will lead and deliver small engagements, or components of large, complex engagements for financial services clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day to day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff. Required Qualifications Bachelor's Degree 8+ years relevant consulting and/or investment management experience 8+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations 8+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements 8+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations 6+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. 4+ years of experience implementing and working with the Aladdin platform Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation Preferred Qualifications 4+ years of experience working in the Aladdin sector. Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,200 to $265,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Jan 17, 2026
Full time
Manager, Industry Solutions, Investment Management, Aladdin What we do Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Who we serve Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers. Candidate profile You will lead and deliver small engagements, or components of large, complex engagements for financial services clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day to day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff. Required Qualifications Bachelor's Degree 8+ years relevant consulting and/or investment management experience 8+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations 8+ years of experience leading smaller engagements or components of large, complex strategy and/or operations transformation engagements 8+ years of experience identifying client business issues, owning responsibility for the quality of deliverables, managing stakeholder relationships, and developing persuasive recommendations 6+ years of experience collaborating with financial services industry senior executives, and comfort delivering presentations to management. 4+ years of experience implementing and working with the Aladdin platform Travel up to 50%, based on the work you do and the clients and industries/sectors you serve Information for applications with a need for accommodation Preferred Qualifications 4+ years of experience working in the Aladdin sector. Experience with various phases of the implementation lifecycle, from system selection to implementation sequencing and planning, project management, application & technical design, interface& data conversion, application build, environment management, testing, go live planning, etc. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,200 to $265,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer Success Manager, Named Accounts
Asana
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Jan 17, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer-centric perspective. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior-level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a Saas based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholders groups - from C Suite executives to functional leaders and administrators Ability to run C Suit level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organisational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognise you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognised by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.

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