40 jobs found

Are you a commercially minded Senior HR Business Partner with a background in retail and a passion for partnering with operations? Are you looking to take the next step in your HR career, leading a team and driving people strategy in a fast-paced, evolving environment? If so, we'd love to hear from you. This is a full-time position, initially offered on a 3 month fixed-term contract basis and offers hybrid working. About the Role We're seeking an experienced Senior HR Business Partner to join this dynamic People team, providing expert HR support to retail operations. With a strong understanding of the retail environment, you'll act as a trusted advisor to senior leaders, helping shape and implement people strategies that support business growth and transformation. You'll also have responsibility for managing a small team of HR professionals, supporting their development and ensuring the delivery of high quality, proactive HR support across the business. Key Responsibilities Build strong, strategic relationships with retail leaders. Translate business needs into effective people plans aligned with organisational goals. Coach and influence leaders on all aspects of people management, performance, and engagement. Lead on organisational design, change management, and workforce planning initiatives. Support talent development, succession planning, and leadership capability across functions. Oversee employee relations cases, ensuring fair, consistent, and commercially balanced outcomes. Line manage and develop a small HR team, ensuring high standards of service delivery. Use HR data and insights to drive continuous improvement and inform decision making. About You Proven HRBP experience in a retail environment or similar. Strong commercial acumen and ability to align people strategies with business priorities. Confident stakeholder manager with the ability to influence at all levels. Demonstrated experience in team management, with a passion for developing others. Comfortable navigating fast paced, change oriented environments. CIPD qualified (or equivalent experience) with up to date knowledge of UK employment law. What's on Offer A collaborative and people first culture where your voice is heard. The opportunity to influence and shape the people agenda in a growing business. A competitive salary and benefits package. Hybrid working with flexibility to support work life balance. A real opportunity to make an impact. If this sounds like your next move, we'd love to hear from you. Please submit your CV and a brief cover note outlining your suitability for the role. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Location(s):UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job specification London. Full time. Job Description The role holder: Defines and delivers a client's information management and exploitation strategy to transform the way an organisation derives value from its data assets, whilst securing and managing them appropriately. The Data Consultant has expertise in data exploitation, data solutions, data management, problem solving and business consulting and analysis. This puts them in a position to advise client organisations on data-driven transformation. The Data Consultant focuses on the people, process, business change, requirements and planning aspects of data challenges, but will have a good high-level understanding of approaches, techniques and tools in data architecture, data solution delivery and data science. Works under broad direction. Work is often self-initiated. Is fully responsible for meeting allocated technical and/or group objectives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments. Leads on user/customer and group collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Builds appropriate and effective business relationships across the organisation and with customers, suppliers and partners. Creates and supports collaborative ways of working across group/area of responsibility. Facilitates collaboration between stakeholders who have diverse objectives. Implements and executes policies aligned to strategic plans. Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Understands the relationships between own specialism and customer/organisational requirements. Core Duties Understands and distils business challenges in complex environments, providing thought leadership. Develops and actions data strategies and roadmaps, for example through undertaking maturity assessments and user needs analysis to define a vision and articulate the steps to achieving it. Considers business and cultural change aspects alongside technical data challenges. Defines and supports the implementation of an organisation's data governance framework. Defines the operating model required to support an organisation's data vision. Develops relationships with senior client stakeholders and represents their interests. Translates business goals into actionable plans. Communicates complex data challenges and strategies to senior client stakeholders and delivery teams. Takes responsibility for understanding client requirements and user needs, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Manages the investigation of corporate data requirements. Coordinates the application of data analysis and data modelling techniques, based upon a detailed understanding of corporate information requirements, in order to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Seeks to fully address client needs, enhancing the capabilities and effectiveness of solutions by ensuring that they are properly understood and appropriately exploited. Provides well-informed advice, typically on more than one topic, taking steps to ensure that it is properly understood and appropriately exploited. Works under the supervision of and provides support to seniors in the analysis and documentation of strategic data options and direction. Drafts and maintains policies, standards and procedures for information and/or data governance. Reviews information and data systems for compliance against organisational policies, legislation and risk. Makes recommendations for implementing any required changes. Applies in-depth knowledge of a broad range of industry-wide modelling techniques. Advises on the choice of techniques and approach influencing customers accordingly. How we will support you Work-life balance is important; you can work around core hours with flexible and part-time working As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office You'll get 25 days holiday a year and the option to buy/sell and carry over from the year before Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE You'll be part of our company bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. About our team Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You'll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We'll do everything we can to ensure you have fun at work, and in social activities outside of it whether that's virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years' experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More about BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We're a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You'll get to work on a variety of different systems for different customers throughout your career with us. We're passionate about Diversity and Inclusion in our workforce and the people you'll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA. For more information please visit our website: Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Government . click apply for full job details

Overview P rincipal Consultant - Wealth (Square 4) Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The role of Principal Consultant is primarily to lead the management and delivery of advisory engagements to our clients whilst taking a lead role in 'take to market' activities and business development. Acting as an ambassador for Square 4 across the industry, inside and outside of work. Lead, manage and oversee the delivery of multiple client projects, encompassing project planning, budgeting, scheduling, resource allocation and project close down. Lead the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Act as the primary point of contact for a portfolio of projects addressing inquiries, managing client expectations, delegating tasks as needed, reviewing colleagues' work, providing constructive feedback, ensuring accurate invoicing, and facilitating communication regarding project needs such as budget expansions or timeline extensions. Compile weekly team updates, focusing on critical project developments. Management of project budgets whilst tracking the team's utilisation through Project Works. Take a proactive role in business development initiatives, including generating quality thought leadership content, engaging stakeholders, preparing polished proposals, delivering presentations, and actively expanding Square 4's client base through targeted outreach to new clients and leveraging existing relationships for upselling and cross-selling opportunities. Provide leadership, line management, and direction to a team of senior consultants (including associate resources where applicable). Assist in the recruitment of new team members to support business growth. Represent Square 4 at industry events to enhance brand visibility and participate in internal events and training sessions such as client briefings, lunch and learn sessions, and roundtable discussions. Stay informed about regulatory developments and understand their potential impact on client operations, ensuring the delivery of relevant and accurate regulatory advisory services. Support the Leadership team with the agreed business objectives aligned with our four strategic objectives: Drive Value Grow Nurture & Diversify Talent Build Brand & Advocacy Build a Culture of Entrepreneurship You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire to learn and grow. Fantastic multi-tasking ability, highly organised and great attention to detail. Strong analytical and gap analysis ability. Ability to manage individuals and or small teams. Ability to confidently interact with Board and Executive-level clients. A can-do attitude and an ability to prioritise multiple projects and engagements whilst meeting deadlines. Commercial acumen, with the ability to spot new opportunities and develop them. Creative problem-solving skills, staying innovative and solution-orientated. Pro-active and high-energy, with conviction in your own ability and skillset. Outstanding professionalism and communication skills - both written and oral. Strong ability to communicate effectively and openly with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. Extensive compliance-related experience gained at a financial institution, consultancy and/or the regulator. Deep knowledge and a practical understanding of the UK financial services sector and UK regulatory framework, including the FCA Handbook, associated guidance, approach to policy development, supervision and enforcement. Experience translating regulatory rules and guidance into meaningful, fit-for-purpose and pragmatic solutions for regulated firms. A proven track record in consulting or equivalent, including leading project delivery, budget management and business development. Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practised each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding of training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you. click the apply link online or send an updated copy of your CV today to

Success Manager (Mid-Market/Commercial) page is loaded Customer Success Manager (Mid-Market/Commercial)locations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101307Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success Manager role, you will be managing a portfolio of customers in our UK&I Commercial segment. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a bi-annual quota. You should have a passion to learn about cyber security and AI, while always wanting to deliver the best service to our customers. This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a large portfolio existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Mid-Market and Commercial Manager of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts.Operate at scale, leveraging a one to many approach through the use of Gainsight and Salesforce.Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. What experience do I need: Experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.

A total cash package of up to £110,000 comprising of a base salary of £82,005 We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. Data Science at Moorhouse Our Data Science capability is a growing and strategically significant part of Moorhouse. We help organisations unlock the value of their data by combining deep technical expertise with the consulting skills needed to drive real-world change. Our team works across the full data and analytics lifecycle,from defining strategy and enabling data-driven cultures, to building advanced analytical models and delivering digital products that embed predictive insight into everyday decision-making. We partner with clients across multiple sectors, including healthcare, energy and utilities, life sciences, financial services and TMT. Much of our work today focuses on developing and deploying analytical tools and web-based products that deliver forecasting, optimisation, and automated insight. Our projects span machine learning, statistical modelling, data engineering, data visualisation and MLOps, always with a focus on driving tangible business outcomes. As demand for digital and AI-enabled transformation continues to grow, our Data Science team is expandingand contributing to some of the most impactful programmes across the firm. Responsibilities Why join the Data Science team at Moorhouse? We are seeking a hands-on, technically focused Manager to join the Data Science function, who will lead the delivery of complex data science and digital product projects. While there will be opportunities to contribute to business growth and propositions, the key component of this role is strong technical delivery : architecting solutions, guiding teams, and ensuring the highest-quality output. This role complements another Manager in the team who is focused on proposition development and commercial growth. You will bring the deep engineering and delivery expertise necessary to ensure our solutions are robust, scalable and production-ready. In this role, you will have the opportunity to: Lead complex end-to-end delivery of data science and digital product solutions Lead the delivery of high-impact projects involving machine learning, forecasting, optimisation and data-driven digital products. Design and architect analytical solutions, including modelling approaches, data pipelines, integration patterns and deployment frameworks. Promote delivery excellence, engineering discipline and best-practice coding standards across teams. Be the technical leadership on DevOps/MLOps Implement and embed CI/CD pipelines, automated testing frameworks, containerisation and monitoring. Guide cloud architecture and infrastructure-as-code approaches (AWS, Azure, GCP). Encourage best practices for operationalising machine learning models at scale. Lead multidisciplinary teams with confidence Coach, mentor and support junior team members, ensuring they deliver high-quality technical work. Foster engineering maturity and support the development of technical capability across the team. Engage with senior stakeholders Translate technical detail into actionable insights and recommendations for clients. Build trusted relationships with leaders across multiple sectors. Support commercial and proposition development Provide technical input into proposals and bids. Contribute to refining our Data Science and AI propositions. Essential skills What are we looking for? We are seeking candidates with 6-8+ years of experience in data science, data engineering, analytics or AI product delivery, with a strong emphasis on hands-on technical leadership. Deep Technical Delivery Expertise Advanced proficiency in Python and SQL ; experience designing and delivering production-grade solutions. Operationalisation of machine learning models, forecasting tools, optimisation algorithms or analytical applications. Experience designing data pipelines, ETL workflows, APIs and data integration approaches. Automated testing (unit, integration, data validation, ML testing) Infrastructure-as-code (Terraform, ARM, CloudFormation) Monitoring and observability Experience with cloud ecosystems (Azure, AWS, GCP, Snowflake, Databricks). Strong understanding of software engineering fundamentals and modern development practices. Leadership & Consulting Capability Proven ability to lead delivery of complex technical programmes. Strong people leadership and mentoring capabilities. Excellent communication skills and ability to engage senior stakeholders. Collaborative mindset and commitment to high-quality client delivery. What we can offer you: A total cash package of up to £110,000 comprising of a base salary of £82,005 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team onUKclient sites.Wesupport flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally. We value your privacy

Bramwith Consulting Role title Global Category Procurement Manager - Leading Global Real Estate Services Firm - Remote with Travel Salary: £50,000 - £70,000 + Car Allowance + Excellent Benefits A leading global real estate services firm is experiencing rapid growth and transformation, securing major clients and seeking an experienced procurement category specialist to manage strategic spend categories across a key global account. Role Overview Manage category strategy and execution for real estate and facilities spend on a strategic global account, partnering with C-suite stakeholders. Fully remote role. Key Responsibilities Own category strategy development and execution for real estate/facilities spend (hard services, soft services: cleaning, catering, security, M&E). Act as primary liaison between client, sourcing team, and business units for category performance and supplier management. Drive procurement category initiatives across client engagement, mobilization projects, and ongoing category performance optimization. Collaborate cross-functionally with finance, HR, and commercial teams to align category plans with business objectives. Required Expertise Category management expertise in real estate procurement with deep facilities spend experience (hard/soft services). Executive presence to influence senior stakeholders and drive category-leading sourcing solutions. Proven supplier-side delivery of real estate services with strong category performance metrics. MCIPS and degree preferred. This is a prime opportunity for a category procurement specialist to join a market leader during unprecedented expansion, with strong career progression potential. Job Information Job Reference: BBBH63 Salary From: £50,000 Salary To: £70,000 Job Locations: Glasgow Job Types: Permanent Apply To apply, follow the employer's application process as listed. Important: Fields marked with are required.

Senior Manager or Director - Business Services In the United Kingdom - London Simon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy - product, price, innovation, marketing, and sales - based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist. We are looking for an experienced Senior Manager or Director to join our BusinessServices Practice, supporting clients across a range of industries (from professional services to technical / field services) to develop and execute commercial excellence strategies that deliver sustainable growth. How you will create impact: As a Senior Manager or Director, you will play a leading role in shaping and delivering our commercial excellence work for clients in the business and professional services industry. You will lead consulting projects focused on pricing, go-to-market design, sales effectiveness, and growth strategy for clients operating in decentralised and complex organisational environments. Alongside project delivery, you will actively drive business development activities, working closely with Partners to support proposal development, pitches, and marketing initiatives (e.g. creation of thought leadership content), contributing to the continued growth of our project and client base. You will share your expertise with junior team members, coaching and mentoring them to develop strong analytical, commercial, and client-facing skills. Your profile: Significant experience in strategy or management consulting, within business and/or professional services, ideally including a focus on revenue growth topics such as pricing and sales effectiveness. Strong analytical capabilities, with experience synthesising complex quantitative and qualitative information into clear client recommendations. Excellent client-facing skills, with experience leading stakeholder engagements across different organisational functions. Exceptional communication and presentation skills, with the ability to articulate insights to senior executives and engage credibly with senior leaders (e.g. Partners from other professional services firms). Demonstrated some experience in supporting and contributing to business development activities. Demonstrated ability to lead workstreams and manage teams in high-performing environments. Comfortable with ambiguity, able to decompose complex problems and drive structured, practical solutions. What we offer: Work within a corporate culture defined by our entrepreneurial spirit, openness, and integrity. Broaden your perspective with our extensive training curriculum and learning opportunities. Push your development with support from our holistic feedback and development processes. Hybrid work, mixing your work location between our London office, client sites, and the option to remote work for an element of your time. Enjoy our range of benefits and our focus on your wellbeing. Does this sound like you? Let's connect. Simply press the 'Apply now' button. Your application should include a cover letter defining your fit with the role and your CV.

We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?