Senior IT Applications Manager (Salesforce Product Owner) - up to £75,000 per annum base + benefits (car allowance, bonus, Private Medical Insurance etc.) - Leatherhead, Surrey - hybrid We are recruiting a Senior IT Applications Manager on behalf of one of our clients based in Leatherhead. The successful candidate will be responsible for aligning the organisation's Customer Focus systems (Sales click apply for full job details
Jan 11, 2026
Full time
Senior IT Applications Manager (Salesforce Product Owner) - up to £75,000 per annum base + benefits (car allowance, bonus, Private Medical Insurance etc.) - Leatherhead, Surrey - hybrid We are recruiting a Senior IT Applications Manager on behalf of one of our clients based in Leatherhead. The successful candidate will be responsible for aligning the organisation's Customer Focus systems (Sales click apply for full job details
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. THE ROLE: We're looking for a highly analytical, hands on FP A Manager to support Cognism's planning, forecasting, reporting and performance analytics. You'll play a critical role in building accurate forecasts, producing insightful analysis and strengthening our KPI framework for a global SaaS business. The role works closely with the VP of FP A and collaborates across GTM, Product, CS, RevOps and Business Intelligence to drive better decisions and operational performance. WHAT YOU'LL DO: Support Cognism's company wide forecasting, budgeting and long range planning processes. Own key components of the forecast model (e.g. GTM, CS, Product, OPEX) and deliver accurate, timely projections. Prepare monthly reporting, variance analysis and performance commentary for leadership. Maintain and improve Cognism's SaaS KPI framework, including ARR, churn, CAC, LTV, payback and productivity metrics. Partner with BI to build automated dashboards and improve data quality across core systems. Conduct scenario modelling and ad hoc analysis for strategic initiatives, hiring plans, pricing and investment decisions. Provide business partnering to department leads, supporting planning, performance reviews and ROI analysis. Improve FP A processes, reporting automation and the consistency of data across Salesforce, NetSuite, Maxio and BI tools. MUST-HAVE: 5-8 years' FP A, strategic finance, commercial finance or related experience in a SaaS / recurring revenue environment. Strong financial modelling, forecasting and analytical skills; able to independently own major forecast workstreams. Hands on experience with SaaS metrics such as ARR, NRR, churn, CAC, LTV and pipeline productivity. Proven ability to create clear performance insights and communicate them to senior stakeholders. Experience supporting monthly reporting, budgeting cycles and KPI management. Excellent cross functional partnering skills across GTM, Product, CS and Ops. Strong attention to detail, problem solving ability and a highly proactive working style. NICE-TO-HAVE: Experience with FP A tools (Pigment, Anaplan, Adaptive, Mosaic, etc). Familiarity with Salesforce, NetSuite, Maxio or similar systems. Background in accounting, data analytics, consulting or operational finance. Experience in multi entity, multi currency SaaS environments. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Are Nice! We treat each other with respect and kindness (because life's too short for anything else). We Are Collaborative. We're in this together-great things happen when we work as one. We Are Solution Focused. Every challenge is just an opportunity in disguise. We Are Understanding. We empower and support each other to do our best work. We Celebrate Individual Contributors. Every role matters, and so do you! At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. Our values-Being Nice, Collaborative, Solution Focused, and Understanding-guide everything we do, and we celebrate Individual Contributors. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Jan 09, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. THE ROLE: We're looking for a highly analytical, hands on FP A Manager to support Cognism's planning, forecasting, reporting and performance analytics. You'll play a critical role in building accurate forecasts, producing insightful analysis and strengthening our KPI framework for a global SaaS business. The role works closely with the VP of FP A and collaborates across GTM, Product, CS, RevOps and Business Intelligence to drive better decisions and operational performance. WHAT YOU'LL DO: Support Cognism's company wide forecasting, budgeting and long range planning processes. Own key components of the forecast model (e.g. GTM, CS, Product, OPEX) and deliver accurate, timely projections. Prepare monthly reporting, variance analysis and performance commentary for leadership. Maintain and improve Cognism's SaaS KPI framework, including ARR, churn, CAC, LTV, payback and productivity metrics. Partner with BI to build automated dashboards and improve data quality across core systems. Conduct scenario modelling and ad hoc analysis for strategic initiatives, hiring plans, pricing and investment decisions. Provide business partnering to department leads, supporting planning, performance reviews and ROI analysis. Improve FP A processes, reporting automation and the consistency of data across Salesforce, NetSuite, Maxio and BI tools. MUST-HAVE: 5-8 years' FP A, strategic finance, commercial finance or related experience in a SaaS / recurring revenue environment. Strong financial modelling, forecasting and analytical skills; able to independently own major forecast workstreams. Hands on experience with SaaS metrics such as ARR, NRR, churn, CAC, LTV and pipeline productivity. Proven ability to create clear performance insights and communicate them to senior stakeholders. Experience supporting monthly reporting, budgeting cycles and KPI management. Excellent cross functional partnering skills across GTM, Product, CS and Ops. Strong attention to detail, problem solving ability and a highly proactive working style. NICE-TO-HAVE: Experience with FP A tools (Pigment, Anaplan, Adaptive, Mosaic, etc). Familiarity with Salesforce, NetSuite, Maxio or similar systems. Background in accounting, data analytics, consulting or operational finance. Experience in multi entity, multi currency SaaS environments. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Are Nice! We treat each other with respect and kindness (because life's too short for anything else). We Are Collaborative. We're in this together-great things happen when we work as one. We Are Solution Focused. Every challenge is just an opportunity in disguise. We Are Understanding. We empower and support each other to do our best work. We Celebrate Individual Contributors. Every role matters, and so do you! At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. Our values-Being Nice, Collaborative, Solution Focused, and Understanding-guide everything we do, and we celebrate Individual Contributors. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. The role is responsible for: Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes Managing complex operational administrative issues Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively. Key Responsibilities Grants management (for Impact on Urban Health, NHS Charities and Special fund grants) Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. Carrying out due diligence checks on grant applicants. Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. Provide assistance to the Funding Operations Officers with queries regarding post-award processes. Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. Reviewing investment papers for Impact on Urban Health projects Processing of all charitable spend ensuring compliance with grant agreements Contract management Carrying out due diligence checks on new contractors. Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. Managing queries from Guy's and St Thomas' NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General Providing cover for the Funding Operations Manager, as appropriate. Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. Ensure grants and contract records are accurately maintained. Creating and maintaining reports to support effective management of grants and contracts Provide absence cover for other Funding Operations team members as agreed from time-to-time. Support induction of new colleagues across the Foundation, and development and dissemination of guidance. Liaising with Guy's & St Thomas' NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes : Self-starter who is adaptable, works with integrity, and exhibits the Foundation's enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. Committed to the principle of continuous improvement, with careful attention to detail and due process. Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. Good interpersonal skills and able to effectively liaise with both internal and external communities. Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. Problem solving skills, able to use initiative and actively seeks pragmatic solutions. Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. Team player, with an ability to support effective working relationships. A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems Knowledge, experience, and qualifications: Familiarity with grant making and grant management processes. Familiarity with financial concepts around invoicing and grant payments. Able to communicate effectively with others, both verbally and in writing, especially when explaining process. Computer literacy. Experience of grants administration. Experience in financial reconciliations Regular use of database/CRM systems, finance systems and grants management systems. Experience using the Microsoft Office suite. Desirable Familiarity with Salesforce or other grant management systems. Some familiarity with health/social care/voluntary sector technical language and organisations. Understanding of contract and supplier management. Experience working within the charity sector. Report development and data analysis skills
Jan 08, 2026
Full time
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation. The role is responsible for: Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes Managing complex operational administrative issues Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively. Key Responsibilities Grants management (for Impact on Urban Health, NHS Charities and Special fund grants) Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues. Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems. Carrying out due diligence checks on grant applicants. Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding. Provide assistance to the Funding Operations Officers with queries regarding post-award processes. Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions. Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments. Reviewing investment papers for Impact on Urban Health projects Processing of all charitable spend ensuring compliance with grant agreements Contract management Carrying out due diligence checks on new contractors. Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems. Processing of all charitable spend ensuring compliance with signed contracts Special purpose fund management Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required. Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices. Managing queries from Guy's and St Thomas' NHS Foundation Trust Finance staff and fundholders in relation to invoice payments. Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager. General Providing cover for the Funding Operations Manager, as appropriate. Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards. Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance. Ensure grants and contract records are accurately maintained. Creating and maintaining reports to support effective management of grants and contracts Provide absence cover for other Funding Operations team members as agreed from time-to-time. Support induction of new colleagues across the Foundation, and development and dissemination of guidance. Liaising with Guy's & St Thomas' NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received. The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, abilities, and attributes : Self-starter who is adaptable, works with integrity, and exhibits the Foundation's enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values. Willing to learn and develop new skills, and help to develop the knowledge and skills of peers. Committed to the principle of continuous improvement, with careful attention to detail and due process. Committed to delivering consistent and high-quality customer service to both internal and external stakeholders. Good interpersonal skills and able to effectively liaise with both internal and external communities. Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills. Problem solving skills, able to use initiative and actively seeks pragmatic solutions. Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail. Team player, with an ability to support effective working relationships. A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems Knowledge, experience, and qualifications: Familiarity with grant making and grant management processes. Familiarity with financial concepts around invoicing and grant payments. Able to communicate effectively with others, both verbally and in writing, especially when explaining process. Computer literacy. Experience of grants administration. Experience in financial reconciliations Regular use of database/CRM systems, finance systems and grants management systems. Experience using the Microsoft Office suite. Desirable Familiarity with Salesforce or other grant management systems. Some familiarity with health/social care/voluntary sector technical language and organisations. Understanding of contract and supplier management. Experience working within the charity sector. Report development and data analysis skills
PROGRAMME ADMINISTRATOR, HEALTH SYSTEMS ENGAGEMENT Salary: £32,000 - £35,000 per annum Reports to: Lindsay Hough, Senior Manager, Health Systems Products and Engagement Grade: P1 Department: Policy, Information and Communications Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) or home-based Employment type: Fixed Term Contract - 12 months Working hours: Full time 35 hours per week Closing date: 11 January 2026, 23:55 Interview date: From 13th January 2026 Interview process: 1 stage competency interview How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please let us know if there are any reasonable adjustments that would make it easier for you to apply. Please contact Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Join our Health Systems Engagement (HSE) Team and help turn evidence into action. We work at the heart of health systems across the UK, driving the adoption of innovative solutions and reducing cancer inequalities through education, engagement, and impactful programmes. As a Health Programmes Administrator, you'll play a vital role in supporting our managers and senior leaders, ensuring smooth delivery of projects and operations. From coordinating key activities and managing relationships to handling financial processes and leading small-scale projects, your work will help us make a real difference. What will I be doing? Provide operational, administrative, and project support to deliver products and programmes aligned with the HSE strategy. Take ownership of specific tasks that enable successful delivery of team objectives, such as organising engagement events, managing meetings, and coordinating reporting on designated work packages. Oversee day-to-day administrative and financial processes, including procurement, liaison with funding recipients, and travel or accommodation bookings. Manage key communication processes, ensuring HSE priorities, activities, and successes are shared effectively through newsletters and stakeholder updates. Support the team in using the CRUK customer relationship management system (Salesforce) for relationship management and reporting. Assist with senior and external meetings by preparing papers, taking high-quality minutes, and tracking actions. Lead small-scale projects within the HSE portfolio, with guidance from project and programme managers. Identify opportunities to improve operational processes and keep the team informed of organisational changes. Support governance and oversight activities, including KPI and budget reporting, risk and issue logging, and secretariat functions. Build and maintain relationships with internal and external contacts to ensure smooth delivery of tasks. What are we looking for? Strong organisational skills and experience in administrative support. Awareness of project management principles. Familiarity with Salesforce or other CRM systems. Ability to work with procurement and financial systems. Excellent prioritisation skills and ability to work independently and collaboratively. Proficiency in Microsoft Office and online tools. Confident communicator with experience liaising with external stakeholders or suppliers. Proactive approach to adding value and supporting team objectives. Understanding of data protection principles. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional information For more Information on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jan 07, 2026
Full time
PROGRAMME ADMINISTRATOR, HEALTH SYSTEMS ENGAGEMENT Salary: £32,000 - £35,000 per annum Reports to: Lindsay Hough, Senior Manager, Health Systems Products and Engagement Grade: P1 Department: Policy, Information and Communications Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) or home-based Employment type: Fixed Term Contract - 12 months Working hours: Full time 35 hours per week Closing date: 11 January 2026, 23:55 Interview date: From 13th January 2026 Interview process: 1 stage competency interview How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Please let us know if there are any reasonable adjustments that would make it easier for you to apply. Please contact Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. Join our Health Systems Engagement (HSE) Team and help turn evidence into action. We work at the heart of health systems across the UK, driving the adoption of innovative solutions and reducing cancer inequalities through education, engagement, and impactful programmes. As a Health Programmes Administrator, you'll play a vital role in supporting our managers and senior leaders, ensuring smooth delivery of projects and operations. From coordinating key activities and managing relationships to handling financial processes and leading small-scale projects, your work will help us make a real difference. What will I be doing? Provide operational, administrative, and project support to deliver products and programmes aligned with the HSE strategy. Take ownership of specific tasks that enable successful delivery of team objectives, such as organising engagement events, managing meetings, and coordinating reporting on designated work packages. Oversee day-to-day administrative and financial processes, including procurement, liaison with funding recipients, and travel or accommodation bookings. Manage key communication processes, ensuring HSE priorities, activities, and successes are shared effectively through newsletters and stakeholder updates. Support the team in using the CRUK customer relationship management system (Salesforce) for relationship management and reporting. Assist with senior and external meetings by preparing papers, taking high-quality minutes, and tracking actions. Lead small-scale projects within the HSE portfolio, with guidance from project and programme managers. Identify opportunities to improve operational processes and keep the team informed of organisational changes. Support governance and oversight activities, including KPI and budget reporting, risk and issue logging, and secretariat functions. Build and maintain relationships with internal and external contacts to ensure smooth delivery of tasks. What are we looking for? Strong organisational skills and experience in administrative support. Awareness of project management principles. Familiarity with Salesforce or other CRM systems. Ability to work with procurement and financial systems. Excellent prioritisation skills and ability to work independently and collaboratively. Proficiency in Microsoft Office and online tools. Confident communicator with experience liaising with external stakeholders or suppliers. Proactive approach to adding value and supporting team objectives. Understanding of data protection principles. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional information For more Information on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
About the Role Grade Level (for internal use): 10 The Team: Customer Success Management is a dynamic global team where the work changes daily. The team is responsible for a successful customer journey and touchpoints that create long term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. This team develops and executes data driven approaches to deliver a world class customer experience. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. This team acts as experts in the credit, risk and data spaces. They have a strong understanding of the different personas and workflows and can have credible diagnostic conversations with clients or prospects. The S&P Global Market Intelligence business units bring together cutting edge analytics, differentiated data, technology, and workflow solutions to help our clients stay ahead of the competition, pinpoint risk exposures, and spot the right opportunities in an unpredictable market environment. The team reaches across all account types and client segments with a focus on our top accounts. The Impact: The CSM team's interactions with the client reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this team educates and spreads awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a critical factor in revenue retention and growth. Responsibilities Through engaging with clients, provide the account management team with ammunition in order to increase renewal rates and reduce churn. Influence future lifetime value through driving higher S&P Capital IQ Pro, Ratings Direct and Credit Analytics product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference ability - identify referral opportunities for S&P Global Market Intelligence and cross divisional services. Define and optimize customer lifecycle. Map customer journey. Identify opportunities for continuous improvement - raise product enhancement queries, and take ownership on communication of client feedback to product team. Learn from best practices in industry. Ongoing learning, deepening the credit knowledge of the suite of products and services offered, and ongoing enhancements and new offerings and how they relate to customers. Training - focus on deep credit knowledge, with thorough understanding of credit research and the full R&VS and D&R value proposition. Targeted engagement on new functionality - with a focus on new research/relative interesting themes. Collaborate with Account Management, Sales, Product, and Support teams to project manage large, coordinated efforts around Ratings Direct users. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.e., Salesforce, Churnzero, Calendly, etc.). Required Experience / Skills 3+ years relevant experience in customer facing organizations with a deep knowledge and understanding of Customer Success Management, Sales, Client Services. Credit expertise / Financial background highly desired. Proficiency in additional European languages (French, German, Italian, Spanish). Strong stakeholder management skills - highly collaborative personality, with experience building strong cross functional partnerships and the ability to influence. Strong empathy for customers and passion for revenue growth. Deep understanding of value drivers in recurring revenue business models. Analytical and process oriented mindset. Demonstrated desire for continuous learning and improvement. Excellent communication and presentation skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 322789 Posted On: 2025-11-20 Location: London, United Kingdom
Jan 07, 2026
Full time
About the Role Grade Level (for internal use): 10 The Team: Customer Success Management is a dynamic global team where the work changes daily. The team is responsible for a successful customer journey and touchpoints that create long term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. This team develops and executes data driven approaches to deliver a world class customer experience. The Customer Success Management team directly supports the Risk & Valuation Services (R&VS) and Desktop & Research (D&R) clients and organizations. This team acts as experts in the credit, risk and data spaces. They have a strong understanding of the different personas and workflows and can have credible diagnostic conversations with clients or prospects. The S&P Global Market Intelligence business units bring together cutting edge analytics, differentiated data, technology, and workflow solutions to help our clients stay ahead of the competition, pinpoint risk exposures, and spot the right opportunities in an unpredictable market environment. The team reaches across all account types and client segments with a focus on our top accounts. The Impact: The CSM team's interactions with the client reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Global Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this team educates and spreads awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a critical factor in revenue retention and growth. Responsibilities Through engaging with clients, provide the account management team with ammunition in order to increase renewal rates and reduce churn. Influence future lifetime value through driving higher S&P Capital IQ Pro, Ratings Direct and Credit Analytics product adoption, customer satisfaction and overall health scores. Drive new business growth through greater advocacy and reference ability - identify referral opportunities for S&P Global Market Intelligence and cross divisional services. Define and optimize customer lifecycle. Map customer journey. Identify opportunities for continuous improvement - raise product enhancement queries, and take ownership on communication of client feedback to product team. Learn from best practices in industry. Ongoing learning, deepening the credit knowledge of the suite of products and services offered, and ongoing enhancements and new offerings and how they relate to customers. Training - focus on deep credit knowledge, with thorough understanding of credit research and the full R&VS and D&R value proposition. Targeted engagement on new functionality - with a focus on new research/relative interesting themes. Collaborate with Account Management, Sales, Product, and Support teams to project manage large, coordinated efforts around Ratings Direct users. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i.e., Salesforce, Churnzero, Calendly, etc.). Required Experience / Skills 3+ years relevant experience in customer facing organizations with a deep knowledge and understanding of Customer Success Management, Sales, Client Services. Credit expertise / Financial background highly desired. Proficiency in additional European languages (French, German, Italian, Spanish). Strong stakeholder management skills - highly collaborative personality, with experience building strong cross functional partnerships and the ability to influence. Strong empathy for customers and passion for revenue growth. Deep understanding of value drivers in recurring revenue business models. Analytical and process oriented mindset. Demonstrated desire for continuous learning and improvement. Excellent communication and presentation skills. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 322789 Posted On: 2025-11-20 Location: London, United Kingdom
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
Jan 01, 2026
Full time
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: Many training opportunities from classroom to e learning, mentoring and coaching programs and the chance to gain industry recognized certifications Regular and frequent promotion opportunities to ensure you can drive and develop your career with us Feedback and checkpoints throughout the year Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer to peer appreciation as well as from manager to employees Tools and policies to support your work life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Developer, you will lead the development of custom solutions on the Salesforce platform. You will be responsible for writing Apex code, creating visualforce pages, and implementing integrations. You will have a strong understanding of the Salesforce platform and experience leading successful projects. A Senior Salesforce Developer will have a deep understanding of the Salesforce platform and the ability to develop complex solutions, mentor and lead the development team, troubleshoot and provide technical support to clients. They will also have a solid understanding of web development concepts and languages and keep up to date with new Salesforce features and best practices. Responsibilities Designing and developing complex Salesforce solutions to meet business requirements Customising Salesforce to meet the specific needs of clients Configuring Salesforce to integrate with other systems Leading the development team and mentoring junior developers Providing ongoing support and troubleshooting assistance to clients Collaborating with other senior developers and team members to deliver projects on time and within budget Keeping up to date with new Salesforce features and best practices Required education None Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience working with Salesforce, with multiple Salesforce certifications Strong experience with Apex, Visualforce, and other Salesforce development tools Experienced in building accessible WCAG 2.2 compliant portals integrating via REST/SOAP APIs and using declarative tools like Flows and Process Builder. Knowledge of Agile methodologies and project management Strong attention to detail and ability to multitask Strong leadership and mentoring skills Proven track record of successful Salesforce projects Ability to work well in a team environment Strong problem solving and communication skills As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred technical and professional experience These certifications are not essential for working as a Senior Salesforce developer, but they are highly desirable. Salesforce Certified Associate Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified JavaScript Developer I Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Technical Architect (CTA) ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Job ID 73734 City / Township / Village State / Province Hampshire, London, City of, Leicester Country United Kingdom Work arrangement Hybrid Area of work Software Engineering Employment type Regular Position type Professional Up to 80% or 4 days a week (home on weekends - based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position?
We're looking for an Programme Manager to play a key role in delivering our first large-scale Randomised Control Trial (RCT) with the Education Endowment Foundation and the University of Warwick. You'll need to be proactive, resilient, and confident in managing people and projects, while keeping a clear focus on delivering impact for students. Location: London/Remote Hybrid Hours: Full-time (37.5 hours per week - Monday to Friday). We can discuss flexible working patterns, e.g., school hours, as needed. Salary: £ 38,000-£4 2 ,000 , depending on experience ( including £2,000 London weighting . ) Contract: Fix term until June 2026 Proposed Start date: Mid-October 2025 36 days of annual leave (including bank holidays). Flexible working options (hybrid & remote available). Professional development and training opportunities. Termly in-person team development days in our London office. Be part of a growing, mission-driven organisation making a real impact. Complete our online application, including your CV (max 2 pages) by 10 am on 11th September. S uitable candidates will be contacted after the closing date. The first-round interviews will be held online on w/c 22nd September, followed by a second in-person interview w/c 29th September (London). We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong. We are committed to inclusive recruitment. If you require any adjustments during the application or interview process, please let us know. Our office is fully accessible, including lift access. We welcome applications from all candidates and are happy to discuss any specific needs you may have. Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills. About the role Join Get Further as our Programme Manager and play a leading role in delivering our award-winning tuition programmes. You'll manage teams, build strong partnerships with colleges, and drive forward strategic projects - all with the goal of helping more students achieve the gateway qualifications they need to succeed. In this varied role, you will: Line manage a team of 3-6 Programme Coordinators and Salaried Tutors, ensuring programmes are delivered to a high standard. Oversee the performance of tutors in your colleges, ensuring quality teaching, effective training, and clear accountability. Build strong relationships with FE colleges, maintaining high levels of partner satisfaction and proactively responding to their needs. Lead on college-level reporting, capturing impact data, testimonials, and case studies to evidence the difference our programme makes. Contribute to Get Further's wider growth by leading or supporting strategic projects, including the roll-out of our Randomised Controlled Trial (RCT) with the Education Endowment Foundation. Support the organisation's expansion by contributing to sales and renewals, engaging with FE partners to secure ongoing and new contracts. Represent Get Further's values and play an active part in shaping the charity's long-term strategy and direction. For the full breakdown of responsibilities, please see the recruitment pack. About you This role is ideal for someone looking to take the next step in programme management within the charity or education sector. It offers the opportunity to lead teams, build strong relationships with partner colleges, and contribute to the strategic growth of a fast-moving organisation. You'll need to be proactive, resilient, and confident in managing people and projects, while keeping a clear focus on delivering impact for students. Passionate about tackling educational inequality Experienced in the education sector or in programme management at manager/senior officer level A constructive people manager, able to support and challenge team members to deliver excellent work Strong relationship builder with internal teams and external stakeholders Highly organised, adaptable, and confident in problem solving Clear and accurate communicator, both written and verbal Proficient in Microsoft Office, particularly Word and Excel Experience using Salesforce or a similar CRM system Familiarity with the Further Education sector Interest in or commitment to a long-term career in the charity sector Experience in sales and partnership development For full personal specification please see the recruitment pack. Other roles you may have experience in Project Manager Partnership Manager Team Leader College Engagement Officer Programme Coordinator Education Programme Officer Schools Liaison Officer Recruitment Officer Operations Manager This is a UK-based post and applicants must be living in and have the right to work in the UK; if applicable please detail your visa status in your application. Due to our status as a charity, we regret that we are unable to provide visa sponsorship for this role. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Jan 01, 2026
Full time
We're looking for an Programme Manager to play a key role in delivering our first large-scale Randomised Control Trial (RCT) with the Education Endowment Foundation and the University of Warwick. You'll need to be proactive, resilient, and confident in managing people and projects, while keeping a clear focus on delivering impact for students. Location: London/Remote Hybrid Hours: Full-time (37.5 hours per week - Monday to Friday). We can discuss flexible working patterns, e.g., school hours, as needed. Salary: £ 38,000-£4 2 ,000 , depending on experience ( including £2,000 London weighting . ) Contract: Fix term until June 2026 Proposed Start date: Mid-October 2025 36 days of annual leave (including bank holidays). Flexible working options (hybrid & remote available). Professional development and training opportunities. Termly in-person team development days in our London office. Be part of a growing, mission-driven organisation making a real impact. Complete our online application, including your CV (max 2 pages) by 10 am on 11th September. S uitable candidates will be contacted after the closing date. The first-round interviews will be held online on w/c 22nd September, followed by a second in-person interview w/c 29th September (London). We value diversity and actively encourage applications from people of all backgrounds, particularly individuals from ethnically diverse communities who are currently underrepresented in our sector. We are committed to building an inclusive workplace where everyone feels they belong. We are committed to inclusive recruitment. If you require any adjustments during the application or interview process, please let us know. Our office is fully accessible, including lift access. We welcome applications from all candidates and are happy to discuss any specific needs you may have. Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills. About the role Join Get Further as our Programme Manager and play a leading role in delivering our award-winning tuition programmes. You'll manage teams, build strong partnerships with colleges, and drive forward strategic projects - all with the goal of helping more students achieve the gateway qualifications they need to succeed. In this varied role, you will: Line manage a team of 3-6 Programme Coordinators and Salaried Tutors, ensuring programmes are delivered to a high standard. Oversee the performance of tutors in your colleges, ensuring quality teaching, effective training, and clear accountability. Build strong relationships with FE colleges, maintaining high levels of partner satisfaction and proactively responding to their needs. Lead on college-level reporting, capturing impact data, testimonials, and case studies to evidence the difference our programme makes. Contribute to Get Further's wider growth by leading or supporting strategic projects, including the roll-out of our Randomised Controlled Trial (RCT) with the Education Endowment Foundation. Support the organisation's expansion by contributing to sales and renewals, engaging with FE partners to secure ongoing and new contracts. Represent Get Further's values and play an active part in shaping the charity's long-term strategy and direction. For the full breakdown of responsibilities, please see the recruitment pack. About you This role is ideal for someone looking to take the next step in programme management within the charity or education sector. It offers the opportunity to lead teams, build strong relationships with partner colleges, and contribute to the strategic growth of a fast-moving organisation. You'll need to be proactive, resilient, and confident in managing people and projects, while keeping a clear focus on delivering impact for students. Passionate about tackling educational inequality Experienced in the education sector or in programme management at manager/senior officer level A constructive people manager, able to support and challenge team members to deliver excellent work Strong relationship builder with internal teams and external stakeholders Highly organised, adaptable, and confident in problem solving Clear and accurate communicator, both written and verbal Proficient in Microsoft Office, particularly Word and Excel Experience using Salesforce or a similar CRM system Familiarity with the Further Education sector Interest in or commitment to a long-term career in the charity sector Experience in sales and partnership development For full personal specification please see the recruitment pack. Other roles you may have experience in Project Manager Partnership Manager Team Leader College Engagement Officer Programme Coordinator Education Programme Officer Schools Liaison Officer Recruitment Officer Operations Manager This is a UK-based post and applicants must be living in and have the right to work in the UK; if applicable please detail your visa status in your application. Due to our status as a charity, we regret that we are unable to provide visa sponsorship for this role. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Jan 01, 2026
Full time
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open roles in every region. What your day will look like Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers' business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional skills of interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer
Jan 01, 2026
Full time
Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open roles in every region. What your day will look like Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers' business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional skills of interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do Docusign is reimagining how companies create, commit to and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will be the key link between our innovative Intelligent Agreement Management (IAM) platform and tangible customer impact. You will be the hands on technical owner embedded with our go to market teams and working closely with critical customers. You will translate customer goals into operational, AI assisted agreement workflows. This position is an individual contributor role reporting to the Manager, Solution Consulting (SC Strategic Team). Responsibility Advise a select group of high potential customers, initiating projects and designing or prototyping solutions that integrate Docusign's IAM platform with enterprise technology stacks for customers across the DACH region and EMEA Act as the technical lead for selected key accounts in the DACH region and across EMEA Deliver trusted, long term, high ROI solutions and build strong relationships with customers' senior technical decision makers Inspire customer leaders early in the sales cycle with the art of the possible through compelling storytelling about agreement related challenges and opportunities Understand complex customer business problems, map their technology landscape to Docusign solutions, and visualize current and future state information topology Establish confidence in recommendations via product expertise, custom demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams Develop narratives and articulate recommended solutions through value driven messaging Work closely with your account team (pod) to translate customer requirements into technical designs, manage execution, and share field tested insights with Docusign's product teams to shape the IAM platform Serve as the go to expert for the Docusign IAM platform, covering all current and future features Leverage insights gained from production deployments and customer experiences to provide best practice expertise and guidance to other team members Manage key stakeholders both internally and on the customer side effectively Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in Pre Sales, Consulting, or technology project management within key industries (Financial Services, Manufacturing, Life Science), including time spent in customer facing roles Experience with large enterprise procurement and technology implementation projects Experience communicating complex technical concepts to both technical and non technical stakeholders, prioritizing user value, and driving iterative delivery Experience structuring complex and ambiguous problems and converting them into actionable solution approaches Fluent in English and German BS/BA degree Willingness to travel up to 50% for client engagements Preferred Experience delivering software demonstrations both in person and virtually Experience delivering technical projects with hands on expertise in working with AI tools, APIs, and front and backend applications Experience in the Financial Services, Manufacturing or Life Science industries Experience integrating AI into SaaS platforms (Docusign, Microsoft, SAP, Google, ServiceNow, or Salesforce) or deploying AI solutions in enterprise companies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Jan 01, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do Docusign is reimagining how companies create, commit to and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will be the key link between our innovative Intelligent Agreement Management (IAM) platform and tangible customer impact. You will be the hands on technical owner embedded with our go to market teams and working closely with critical customers. You will translate customer goals into operational, AI assisted agreement workflows. This position is an individual contributor role reporting to the Manager, Solution Consulting (SC Strategic Team). Responsibility Advise a select group of high potential customers, initiating projects and designing or prototyping solutions that integrate Docusign's IAM platform with enterprise technology stacks for customers across the DACH region and EMEA Act as the technical lead for selected key accounts in the DACH region and across EMEA Deliver trusted, long term, high ROI solutions and build strong relationships with customers' senior technical decision makers Inspire customer leaders early in the sales cycle with the art of the possible through compelling storytelling about agreement related challenges and opportunities Understand complex customer business problems, map their technology landscape to Docusign solutions, and visualize current and future state information topology Establish confidence in recommendations via product expertise, custom demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams Develop narratives and articulate recommended solutions through value driven messaging Work closely with your account team (pod) to translate customer requirements into technical designs, manage execution, and share field tested insights with Docusign's product teams to shape the IAM platform Serve as the go to expert for the Docusign IAM platform, covering all current and future features Leverage insights gained from production deployments and customer experiences to provide best practice expertise and guidance to other team members Manage key stakeholders both internally and on the customer side effectively Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in Pre Sales, Consulting, or technology project management within key industries (Financial Services, Manufacturing, Life Science), including time spent in customer facing roles Experience with large enterprise procurement and technology implementation projects Experience communicating complex technical concepts to both technical and non technical stakeholders, prioritizing user value, and driving iterative delivery Experience structuring complex and ambiguous problems and converting them into actionable solution approaches Fluent in English and German BS/BA degree Willingness to travel up to 50% for client engagements Preferred Experience delivering software demonstrations both in person and virtually Experience delivering technical projects with hands on expertise in working with AI tools, APIs, and front and backend applications Experience in the Financial Services, Manufacturing or Life Science industries Experience integrating AI into SaaS platforms (Docusign, Microsoft, SAP, Google, ServiceNow, or Salesforce) or deploying AI solutions in enterprise companies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The D&R team enables high performance for our Go-To-Market teams (Sales, Marketing and Customer) and Finance by delivering data, insights and technical solutions to optimise revenue-generating processes. We maintain and improve a fully adopted tech stack across all revenue functions, with Salesforce at the heart of these systems. We're looking for a Revenue Operations System Manager to join our thriving Data & Revenue Operations (D&R) Team at Board Intelligence. You'll be responsible for managing and optimising our critical Commercial technology stack, ensuring seamless integrations, and supporting our Go-To-Market teams with robust, scalable systems and processes. This hands on leadership role is perfect for someone who loves solving complex technical challenges while directly impacting revenue growth and operational efficiency. As we continue to scale our SaaS business, this role will be instrumental in building the systems and team capabilities needed to support our ambitious growth targets. Main Responsibilities Lead the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds and supporting applications across the organisation Drive the integration strategy for Salesforce with our revenue operations ecosystem (HubSpot, BoardEx, Zoominfo, Gong, PlanHat), ensuring seamless processes, data flows and system adoption Partner with business stakeholders to gather requirements, design solutions, and implement scalable workflows and automations within Salesforce and our wider tech stack Lead and develop a small RevOps team, including at least one RevOps System Executive, providing mentorship, technical guidance, and professional development support Stay current with Salesforce and other RevOps tooling releases and emerging technologies, making strategic recommendations for new functionality and process improvements Lead procurement and rollout of new revenue operations tools, including vendor evaluation, integration planning, and change management Critical Technical Skills Deep expertise in Salesforce ecosystem: Sales Cloud Service Cloud Knowledge Cloud Einstein and related products Agentforce (nice to have) Proven experience integrating Salesforce with other RevOps tools, including documenting data flows, workflows for end users and data hygiene processes Strong understanding of revenue operations and the commercial drivers of a fast growing SaaS business Experience with at least 2 of the following revenue operations tools: Gong (Gong Engage), HubSpot Marketing Cloud, PlanHat, 6sense, BoardEx, and Zoominfo or similar competitors Critical Leadership & Management Experience Demonstrated experience in line management, with at least 1-2 years managing technical team members Strong leadership skills with ability to motivate, coach, and develop junior team members while maintaining hands on technical involvement Experience in building team capability, including training plans, skill development, and knowledge transfer Solid project management skills - ability to scope requirements, plan and document solutions, execute and embed change, and train end users Experience in resource planning, task delegation, and managing team capacity across multiple concurrent projects Essential Soft Skills Strong analytical and problem solving skills with curiosity and drive to improve processes Excellent communication skills for stakeholder management and cross functional collaboration Ability to translate business needs into technical requirements Comfortable managing upwards and representing the team to senior leadership Nice to Have Experience in a B2B2C SaaS business that is growing with acquisitions We pride ourselves on our great working environment and package. Benefits Private Pension Scheme BUPA Health and Dental insurance Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline Eyecare and Flu Jab vouchers Enhanced Parental Leave
Jan 01, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The D&R team enables high performance for our Go-To-Market teams (Sales, Marketing and Customer) and Finance by delivering data, insights and technical solutions to optimise revenue-generating processes. We maintain and improve a fully adopted tech stack across all revenue functions, with Salesforce at the heart of these systems. We're looking for a Revenue Operations System Manager to join our thriving Data & Revenue Operations (D&R) Team at Board Intelligence. You'll be responsible for managing and optimising our critical Commercial technology stack, ensuring seamless integrations, and supporting our Go-To-Market teams with robust, scalable systems and processes. This hands on leadership role is perfect for someone who loves solving complex technical challenges while directly impacting revenue growth and operational efficiency. As we continue to scale our SaaS business, this role will be instrumental in building the systems and team capabilities needed to support our ambitious growth targets. Main Responsibilities Lead the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds and supporting applications across the organisation Drive the integration strategy for Salesforce with our revenue operations ecosystem (HubSpot, BoardEx, Zoominfo, Gong, PlanHat), ensuring seamless processes, data flows and system adoption Partner with business stakeholders to gather requirements, design solutions, and implement scalable workflows and automations within Salesforce and our wider tech stack Lead and develop a small RevOps team, including at least one RevOps System Executive, providing mentorship, technical guidance, and professional development support Stay current with Salesforce and other RevOps tooling releases and emerging technologies, making strategic recommendations for new functionality and process improvements Lead procurement and rollout of new revenue operations tools, including vendor evaluation, integration planning, and change management Critical Technical Skills Deep expertise in Salesforce ecosystem: Sales Cloud Service Cloud Knowledge Cloud Einstein and related products Agentforce (nice to have) Proven experience integrating Salesforce with other RevOps tools, including documenting data flows, workflows for end users and data hygiene processes Strong understanding of revenue operations and the commercial drivers of a fast growing SaaS business Experience with at least 2 of the following revenue operations tools: Gong (Gong Engage), HubSpot Marketing Cloud, PlanHat, 6sense, BoardEx, and Zoominfo or similar competitors Critical Leadership & Management Experience Demonstrated experience in line management, with at least 1-2 years managing technical team members Strong leadership skills with ability to motivate, coach, and develop junior team members while maintaining hands on technical involvement Experience in building team capability, including training plans, skill development, and knowledge transfer Solid project management skills - ability to scope requirements, plan and document solutions, execute and embed change, and train end users Experience in resource planning, task delegation, and managing team capacity across multiple concurrent projects Essential Soft Skills Strong analytical and problem solving skills with curiosity and drive to improve processes Excellent communication skills for stakeholder management and cross functional collaboration Ability to translate business needs into technical requirements Comfortable managing upwards and representing the team to senior leadership Nice to Have Experience in a B2B2C SaaS business that is growing with acquisitions We pride ourselves on our great working environment and package. Benefits Private Pension Scheme BUPA Health and Dental insurance Group life insurance: 4x annual salary 26 holiday days per calendar year in addition to Bank Holidays Cycle to work scheme Employee Assistance Program including Bereavement and Probate Helpline Eyecare and Flu Jab vouchers Enhanced Parental Leave
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do Docusign is reimagining how companies create, commit to and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will be the key link between our innovative Intelligent Agreement Management (IAM) platform and tangible customer impact. You will be the hands on technical owner embedded with our go to market teams and working closely with critical customers. You will translate customer goals into operational, AI assisted agreement workflows. This position is an individual contributor role reporting to the Manager, Solution Consulting (SC Strategic Team). Responsibility Advise a select group of high potential customers, initiating projects and designing or prototyping solutions that integrate Docusign's IAM platform with enterprise technology stacks for customers across the DACH region and EMEA Act as the technical lead for selected key accounts in the DACH region and across EMEA Deliver trusted, long term, high ROI solutions and build strong relationships with customers' senior technical decision makers Inspire customer leaders early in the sales cycle with the art of the possible through compelling storytelling about agreement related challenges and opportunities Understand complex customer business problems, map their technology landscape to Docusign solutions, and visualize current and future state information topology Establish confidence in recommendations via product expertise, custom demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams Develop narratives and articulate recommended solutions through value driven messaging Work closely with your account team (pod) to translate customer requirements into technical designs, manage execution, and share field tested insights with Docusign's product teams to shape the IAM platform Serve as the go to expert for the Docusign IAM platform, covering all current and future features Leverage insights gained from production deployments and customer experiences to provide best practice expertise and guidance to other team members Manage key stakeholders both internally and on the customer side effectively Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in Pre Sales, Consulting, or technology project management within key industries (Financial Services, Manufacturing, Life Science), including time spent in customer facing roles Experience with large enterprise procurement and technology implementation projects Experience communicating complex technical concepts to both technical and non technical stakeholders, prioritize user value, and drive iterative delivery Experience structuring complex and ambiguous problems and converting them into actionable solution approaches Fluent in English and German BS/BA degree Willingness to travel up to 50% for client engagements Preferred Experience delivering software demonstrations both in person and virtually Experience delivering technical projects with hands on expertise in working with AI tools, APIs, and front and backend applications Experience in the Financial Services, Manufacturing, or Life Science industries Experience integrating AI into SaaS platforms (Docusign, Microsoft, SAP, Google, ServiceNow, or Salesforce) or deploying AI solutions in enterprise companies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
Jan 01, 2026
Full time
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do Docusign is reimagining how companies create, commit to and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will be the key link between our innovative Intelligent Agreement Management (IAM) platform and tangible customer impact. You will be the hands on technical owner embedded with our go to market teams and working closely with critical customers. You will translate customer goals into operational, AI assisted agreement workflows. This position is an individual contributor role reporting to the Manager, Solution Consulting (SC Strategic Team). Responsibility Advise a select group of high potential customers, initiating projects and designing or prototyping solutions that integrate Docusign's IAM platform with enterprise technology stacks for customers across the DACH region and EMEA Act as the technical lead for selected key accounts in the DACH region and across EMEA Deliver trusted, long term, high ROI solutions and build strong relationships with customers' senior technical decision makers Inspire customer leaders early in the sales cycle with the art of the possible through compelling storytelling about agreement related challenges and opportunities Understand complex customer business problems, map their technology landscape to Docusign solutions, and visualize current and future state information topology Establish confidence in recommendations via product expertise, custom demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams Develop narratives and articulate recommended solutions through value driven messaging Work closely with your account team (pod) to translate customer requirements into technical designs, manage execution, and share field tested insights with Docusign's product teams to shape the IAM platform Serve as the go to expert for the Docusign IAM platform, covering all current and future features Leverage insights gained from production deployments and customer experiences to provide best practice expertise and guidance to other team members Manage key stakeholders both internally and on the customer side effectively Job Designation Hybrid: Employee divides their time between in office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in Pre Sales, Consulting, or technology project management within key industries (Financial Services, Manufacturing, Life Science), including time spent in customer facing roles Experience with large enterprise procurement and technology implementation projects Experience communicating complex technical concepts to both technical and non technical stakeholders, prioritize user value, and drive iterative delivery Experience structuring complex and ambiguous problems and converting them into actionable solution approaches Fluent in English and German BS/BA degree Willingness to travel up to 50% for client engagements Preferred Experience delivering software demonstrations both in person and virtually Experience delivering technical projects with hands on expertise in working with AI tools, APIs, and front and backend applications Experience in the Financial Services, Manufacturing, or Life Science industries Experience integrating AI into SaaS platforms (Docusign, Microsoft, SAP, Google, ServiceNow, or Salesforce) or deploying AI solutions in enterprise companies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice
As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across the UK. This is a remote function therefore the candidate can be based anywhere in the UK. The Role: We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors. Role & Responsibilities: Sales Strategy & Execution: Contribute to sales strategic planning and business development initiatives Develop and execute strategic sales plans to expand the client base and achieve sales targets Manage the entire 360-degree sales process independently Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. Use market data and Convera's value proposition to identify new leads and opportunities to build a continuous pipeline Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. Identify and engage new prospects in SME and Corporate sectors , aligning with Partners under the direction of the Head of Desk or Sales Leaders Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads Present and demonstrate international payment solutions and products to key decision-maker Relationship Building & Management: Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners Provide ongoing consultation and support to ensure client satisfaction and retention Manage new customers until they transition to the CRM Team Participate in industry events to promote solutions and network with potential clients Negotiations & Contract Management: Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect's next steps, etc.) Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery Provide market feedback to support product development and marketing strategies Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price Support junior members of the team and support and/or lead training projects Reporting & Analysis: Maintain accurate forecasts and insights on customer requirements, trends, and risk Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce Basic Qualifications: 5+ years of B2B sales experience in international payments or financial services 3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets Extensive sales experience within a global organization with a network of senior contacts Proven ability to navigate gate keepers to reach and influence C-Suite level relationships Strong sales management, business acumen, and strategic account management skills Knowledge of international payments and foreign exchange products Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events Proficient in CRM software (e.g., Salesforce, Highshot) and MS Office Suite Ability to work independently to achieve or exceed KPIs and revenue targets Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments) and/or Level 4 CISI Certificate (Investment advice diploma) within 6 months of hire Preferred Qualifications: Experience working in financial institutions, hedging solutions, and/or management consulting services a plus Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers Bachelor's degree preferred, MBA is a plus About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera's financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Opportunity to earn a bonus (dependent on performance) Great career growth and development opportunities in a global organization We are an equal opportunities employer and welcome applications from all qualified candidates.
Jan 01, 2026
Full time
As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across the UK. This is a remote function therefore the candidate can be based anywhere in the UK. The Role: We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors. Role & Responsibilities: Sales Strategy & Execution: Contribute to sales strategic planning and business development initiatives Develop and execute strategic sales plans to expand the client base and achieve sales targets Manage the entire 360-degree sales process independently Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. Use market data and Convera's value proposition to identify new leads and opportunities to build a continuous pipeline Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. Identify and engage new prospects in SME and Corporate sectors , aligning with Partners under the direction of the Head of Desk or Sales Leaders Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads Present and demonstrate international payment solutions and products to key decision-maker Relationship Building & Management: Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners Provide ongoing consultation and support to ensure client satisfaction and retention Manage new customers until they transition to the CRM Team Participate in industry events to promote solutions and network with potential clients Negotiations & Contract Management: Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect's next steps, etc.) Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery Provide market feedback to support product development and marketing strategies Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price Support junior members of the team and support and/or lead training projects Reporting & Analysis: Maintain accurate forecasts and insights on customer requirements, trends, and risk Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce Basic Qualifications: 5+ years of B2B sales experience in international payments or financial services 3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets Extensive sales experience within a global organization with a network of senior contacts Proven ability to navigate gate keepers to reach and influence C-Suite level relationships Strong sales management, business acumen, and strategic account management skills Knowledge of international payments and foreign exchange products Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events Proficient in CRM software (e.g., Salesforce, Highshot) and MS Office Suite Ability to work independently to achieve or exceed KPIs and revenue targets Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments) and/or Level 4 CISI Certificate (Investment advice diploma) within 6 months of hire Preferred Qualifications: Experience working in financial institutions, hedging solutions, and/or management consulting services a plus Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers Bachelor's degree preferred, MBA is a plus About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera's financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Opportunity to earn a bonus (dependent on performance) Great career growth and development opportunities in a global organization We are an equal opportunities employer and welcome applications from all qualified candidates.
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Head of CRM and Low Code Platform and Product Engineering page is loaded Head of CRM and Low Code Platform and Product Engineeringlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Head of CRM and Low Code Platform and Product Engineering London, Staines or Manchester (Hybrid) Permanent We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives - and making a better world. In UK Insurance, that means creating technology that makes health cover easy, reliable and fast.As Head of CRM and Low Code Platform and Product Engineering, you'll lead the transformation of our CRM and low code platforms - delivering solutions that power sales, customer service, insights and digital experiences. You'll shape strategy and delivery for platforms like Microsoft Power Platform, Dynamics 365 and Salesforce, while building in house engineering capability across the UK and India (60-80 FTE). This is a rare opportunity to modernise critical systems and make a real impact on how we connect with customers. Key Responsibilities Define the technical vision and lead the build of CRM and low code platforms using modern engineering practices. Establish platform teams for Power Platform/Dynamics, Salesforce and Data, and implement agile product ways of working. Build and coach high performing engineering teams in the UK and India, hiring six senior Engineering Managers. Drive adoption of CI/CD, trunk based development and test automation to improve speed and quality. Introduce observability and reliability engineering to reduce incidents and improve service performance. Manage the transition from outsourced to in house engineering, ensuring continuity and compliance. Own product management for CRM and low code platforms - strategy, delivery and support. What We're Looking For Degree in Computer Science, IT or equivalent experience. Proven experience as a senior engineering leader managing managers and multiple teams (30+ FTE). Strong technical background as an engineer or architect, with credibility to guide complex decisions. Deep understanding of CRM and low code architectures and customisation capabilities. Experience delivering modern software engineering practices (CI/CD, automation, cloud). Familiarity with Azure Cloud and related technologies. Inclusive leadership style with a focus on hiring, coaching and developing diverse teams. Clear communicator who can explain complex ideas simply to technical and non technical audiences. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Private medical insurance Access to our health and wellbeing services Discounts on Bupa products and services Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Locations:Angel Court, Londonlocations: Londontime type: Full timeposted on: Posted Today
Jan 01, 2026
Full time
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Head of CRM and Low Code Platform and Product Engineering page is loaded Head of CRM and Low Code Platform and Product Engineeringlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: RJob Description: Head of CRM and Low Code Platform and Product Engineering London, Staines or Manchester (Hybrid) Permanent We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives - and making a better world. In UK Insurance, that means creating technology that makes health cover easy, reliable and fast.As Head of CRM and Low Code Platform and Product Engineering, you'll lead the transformation of our CRM and low code platforms - delivering solutions that power sales, customer service, insights and digital experiences. You'll shape strategy and delivery for platforms like Microsoft Power Platform, Dynamics 365 and Salesforce, while building in house engineering capability across the UK and India (60-80 FTE). This is a rare opportunity to modernise critical systems and make a real impact on how we connect with customers. Key Responsibilities Define the technical vision and lead the build of CRM and low code platforms using modern engineering practices. Establish platform teams for Power Platform/Dynamics, Salesforce and Data, and implement agile product ways of working. Build and coach high performing engineering teams in the UK and India, hiring six senior Engineering Managers. Drive adoption of CI/CD, trunk based development and test automation to improve speed and quality. Introduce observability and reliability engineering to reduce incidents and improve service performance. Manage the transition from outsourced to in house engineering, ensuring continuity and compliance. Own product management for CRM and low code platforms - strategy, delivery and support. What We're Looking For Degree in Computer Science, IT or equivalent experience. Proven experience as a senior engineering leader managing managers and multiple teams (30+ FTE). Strong technical background as an engineer or architect, with credibility to guide complex decisions. Deep understanding of CRM and low code architectures and customisation capabilities. Experience delivering modern software engineering practices (CI/CD, automation, cloud). Familiarity with Azure Cloud and related technologies. Inclusive leadership style with a focus on hiring, coaching and developing diverse teams. Clear communicator who can explain complex ideas simply to technical and non technical audiences. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Private medical insurance Access to our health and wellbeing services Discounts on Bupa products and services Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Locations:Angel Court, Londonlocations: Londontime type: Full timeposted on: Posted Today
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Jan 01, 2026
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
Jan 01, 2026
Full time
Salary: Dependent on Experience Location: Flexible: Reigate or Manchester area Job type: Full time Working Pattern: 2 days per week onsite 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands. As a company, we're ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There's never been a better time to join Infinity. Profile of Role We are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role you will be responsible for your allocated customer book, managing renewals and commercial conversations with customers across different sectors ranging from SMB to large volume agencies. You will be the voice of the customer and provide continual feedback to our product and development teams. About you The ideal candidate will be self-motivated and bring a high level of energy to the team. You will need to think outside the box and actively contribute to improve our customers experience and ensure customers are adopting the solution. You will be someone who is willing to go the extra mile and be able to spot customer needs and opportunities. You will be able to communicate effectively across departments and ensure the customer needs are being met. Key Responsibilities Be responsible for the performance (retention) of your allocated customer book, through limiting customer risks/churn and proactively engaging in commercial opportunities to expand infinity products/services across your customers teams and markets Monitor the health of your customer book though tactics such as reviewing levels of customer engagement and risk scoring. Deliver the service offer to customers such as touch in calls, account and audit reviews and create account & success plans for certain higher value customers. Have commercial responsibility for customers that you engage with e.g. pricing, packages, renewals, cross/upsells etc. Help onboard new customers and realise value as quickly and effortlessly as possible (time to first value). Maintain an advanced level of knowledge and understanding of the Infinity platform and subsequent services offered, including third party integration platforms Nurture customer advocacy in collaboration with the marketing team to produce case studies, testimonials, award entries etc. for your customers Support or lead internal tasks and projects including timely and through production of reports and forecasts as required for the Customer Success function Produce reports and forecasts as required for the Customer Success function, ensuring opportunities are kept up to date with relevant date and stages. Be the voice and customer advocate across the business, working closely with Product, Marketing, Sales and CX teams to ensure we are reviewing customer needs and prioritising where we think we can gain the most value across the client base Maintain an ethos of continual improvement whether that be re-defining processes, better use of technology or similar to maximise operational efficiencies Key Skills & Behaviours 2+ years of experience in a B2B software account management or customer success role Proven experience effectively managing a large book of SME & Enterprise customers Good presenter & communicator, able to structure and deliver presentations such as account reviews and QBR's. Time management and prioritisation skills which are linked to 'work ethic'. There will be times where this role will require early starts, late finishes, extra work to meet tight deadlines, time management is key in terms of setting multiple meetings in 1 day, thus making the best of time Knowledge of most standard desktop software applications e.g. excel, word, outlook etc Excellent comms skills inc. telephone manner, with strong written and oral communication skills - fast and effective communicator via all channels Strong experience and understanding of online marketing A valued team member who upholds Infinity values and professional integrity Ability to use own initiative and think 'outside the box' Customer focused individual who is self-motivated Ability to build strong trusted relationships at any level of seniority Strives to continuously raise standards e.g. what should a CSM review deck look like, does it work, how could it work better. This requires a proactive mindset Self-starter mentality who controls their own destiny Beneficial but not essential Experience in using Salesforce Experience of call tracking systems Experience of SaaS business Experience of contact centre environments Second language, ideally German, French or Italian At infinity, our aim is to be the best call tracking provider in the world and to do that we welcome our employees with open arms and create an environment where you can bring your best self, every day! We're an equal opportunities employer. That means we'll never discriminate based on race, religion, origin, gender expression, sexual orientation, age, marital status, social economics status or disability status. In fact, our recruitment process is completely anonymised, and we don't see any of your personal details when we review your application. At Infinity, we don't treat our hiring process as a box ticking exercise and we're just as interested in team fit as we are technical fit. So, even if you don't meet all the requirements listed in one of our vacancies, get in touch with us anyway because we'd love to hear from you.
