4 jobs found

Operations Manager - Internal Systems & Data Manchester Hybrid (3/2 after probation) Salary: £45,000 - £60,000 (DOE) Due to continued growth and expansion, an exciting opportunity has arisen for an experienced Operations Manager to join a forward-thinking professional services firm. This is a senior operational role sitting at the intersection of technology, data, legal operations and business process. You will play a key role in driving data-led decision making, system performance and operational efficiency across the business. You will lead both data-focused specialists and broader operational support functions, ensuring the business has the structure, systems and insight needed to operate effectively and scale. Key Responsibilities Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting) Identify and deliver improvements to reporting suites in collaboration with key stakeholders Manage and support wider Operations team members, ensuring effective operational support across the business Work closely with Compliance and Risk teams to align processes with regulatory requirements (SRA, GDPR) Collaborate with Development, Business Analysts and Project Managers to ensure a joined-up systems approach Partner with Marketing and Communications to track and optimise new business performance and reporting Lead or support projects including systems migrations, reporting transformation and process improvements Maintain clear and up-to-date process documentation Monitor operational risks and escalate issues with recommendations Support the firm's AI and data strategy, including identifying use cases and improvements Work collaboratively across group businesses to ensure effective systems and data alignment Undertake ad hoc duties as required Person Specification Experience in a senior operations role, ideally within legal or professional services Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar) Good working knowledge of SQL and relational databases Experience using case management systems or CRM platforms Experience delivering cross-functional projects with multiple stakeholders Experience managing teams within an operational environment Strong commercial awareness and understanding of how operations impact performance Highly analytical with the ability to turn data into clear business insights Comfortable working in a fast-paced, evolving environment Excellent communication and stakeholder management skills Exposure to AI or automation tools is beneficial Understanding of data security and governance principles Salary & Benefits £45,000 - £60,000 depending on experience Monday-Thursday: 8:30am - 5:30pm Friday: 8:30am - 5:00pm Hybrid working (3 days office / 2 from home after probation) 23 days holiday plus additional benefits including: Holiday buy-back scheme Birthday day off (after 2 years) Private medical insurance (after 2 years) Death in service Enhanced maternity leave Social events and wellbeing initiatives Employee Assistance Programme, free fruit and annual flu jab We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

D365 F&O - Environmental Services Analyst - Outside IR35 - Hybrid 2 days in office 3 remote The Role An experienced D365 Environmental Services Analyst is required to take ownership of a complex D365 environment and security landscape. The role focuses on ensuring platforms are secure, compliant, scalable, and high-performing while supporting both business-as-usual operations and major transformation initiatives. You will provide technical leadership across D365 environments, supporting migration from legacy ERP platforms and driving continuous service improvement. The position requires close collaboration with senior stakeholders, project partners, and wider information systems teams.Key Responsibilities Own and manage the D365 environment and security operating model, ensuring stability, compliance, and alignment with Microsoft best practices. Act as the technical authority for D365 environment architecture, security design, and release governance. Guide internal teams and third-party partners on environment strategy, provisioning, lifecycle management, and decommissioning. Design and govern role-based access control, segregation of duties (SoD), audit readiness, and compliance processes. Provide design authority and oversight for migrations, upgrades, major changes, and platform roadmaps. Govern release management using D365 LCS/Power Platform Admin Center and Azure DevOps. Serve as the escalation point for complex technical issues and cross-environment incidents. Maintain and enhance service documentation, standards, runbooks, and knowledge assets. Provide senior technical input for D365-integrated applications and platforms. About You Proven experience managing enterprise systems or ERP environments. Hands-on expertise in D365 environment and security management. Strong working knowledge of D365 LCS, release management practices, and Azure DevOps. System administrator-level experience defining and governing business roles and security profiles. Demonstrated experience delivering ERP implementations, migrations, or large-scale environment transformations. Strong technical leadership skills within project and programme delivery. Understanding of ISV integrations, lifecycle management, and support models. Ability to balance operational excellence with continuous improvement and strategic change. If you're interested in this role please reach out to

Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.

Job Description We're recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in protecting and enhancing the organisation's security posture across Technology Services. This is a hands-on, operational role focused on monitoring, analysing and responding to security threats, while driving continuous improvement across our security operations capability. You'll play a key role in incident response, threat intelligence, vulnerability management and ensuring effective use of our security tools and processes to reduce risk across the technology estate. Key responsibilities Monitor, triage and respond to security alerts and events, ensuring effective prioritisation based on risk and impact Act as a first responder for security incidents, including participation in on-call support Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email and web gateways, and endpoint protection tools Monitor external threat intelligence sources and assess relevance to the organisation Produce and report on security metrics, KPIs and operational performance Technical expertise Good understanding of information security principles, risk management and the threat landscape Experience of operating and monitoring security tooling, including SIEM, endpoint protection, and email/web security solutions Ability to proactively conduct threat hunting activities and develop or enhance detection analytics to improve identification of malicious activity Awareness of cloud security controls and standards Experience of managing enterprise systems, including Microsoft Active Directory, Windows and Linux Knowledge of network security technologies, including proxies, end point security tools and data loss prevention controls are highly advantageous Skills and experience Experience working within recognised information security frameworks (e.g. ISO27001, NIST) Proven experience in an information security role, preferably within financial services or e-commerce Strong analytical capability, with the ability to interpret data and support decision-making Ability to take ownership of tasks and deliver through to completion Confident in providing challenge to improve security outcomes Effective communication skills, both written and verbal Well organised, with strong attention to detail and the ability to manage competing priorities Demonstrates a commitment to continuous professional development (e.g. CISSP or equivalent) About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For, for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.