Location: UK, Bristol, Darlington, London, Manchester, and Wolverhampton Company: Ministry of Housing, Communities and Local Government This role is part of the enterprise risk team, which enables the department to understand and manage the risks that may affect the delivery of its objectives. Based in the finance directorate, the team aligns with the government risk profession and the wider government finance function. As a senior member of the team, the Senior Enterprise Risk Manager will contribute to delivering high quality insight and analysis on the department's risk landscape. The Senior Enterprise Risk Manager will provide expert advice and practical guidance on risk management, develop learning materials to build capability across the organization, and prepare consolidated risk information for senior governance forums such as the risk sub committee and the audit and risk assurance committee. The team maintains strong risk business partner relationships across departmental portfolios and arm's length bodies and collaborates closely with internal audit and other assurance providers to support effective combined assurance. The Senior Enterprise Risk Manager will also work with digital colleagues to enhance the department's risk management information system (RMIS). Job role The Senior Enterprise Risk Manager will contribute to the development and embedding of the department's risk management framework, ensuring it is complete, effective, and aligned with the Orange Book. The Senior Enterprise Risk Manager will provide risk business partnering to selected portfolios and ALBs, supporting senior stakeholders and governance forums in assessing complex strategic risks and offering robust second line challenge, in order to ensure an informed view of the departmental risk landscape, emerging risks, and cross cutting themes. The Senior Enterprise Risk Manager will lead and continuously improve the delivery of risk reporting to the risk sub committee, audit and risk assurance committee, executive team, and other senior governance forums, ensuring management has the information required for risk aware decision making. This includes contributing to external reporting, such as the annual report and accounts. The Senior Enterprise Risk Manager will support the development of a risk aware culture by promoting good risk management practice, delivering learning materials, facilitating workshops, and driving continuous improvement in the department's risk culture across the organization. The Senior Enterprise Risk Manager will support implementation and ongoing improvement of the RMIS through effective engagement with digital teams. The Senior Enterprise Risk Manager will represent the team in relevant forums and working groups, acting as a risk subject matter expert and advocating for strong risk management. The Senior Enterprise Risk Manager will build and sustain effective relationships with key internal and external stakeholders, including internal audit and other assurance providers.
Apr 12, 2026
Full time
Location: UK, Bristol, Darlington, London, Manchester, and Wolverhampton Company: Ministry of Housing, Communities and Local Government This role is part of the enterprise risk team, which enables the department to understand and manage the risks that may affect the delivery of its objectives. Based in the finance directorate, the team aligns with the government risk profession and the wider government finance function. As a senior member of the team, the Senior Enterprise Risk Manager will contribute to delivering high quality insight and analysis on the department's risk landscape. The Senior Enterprise Risk Manager will provide expert advice and practical guidance on risk management, develop learning materials to build capability across the organization, and prepare consolidated risk information for senior governance forums such as the risk sub committee and the audit and risk assurance committee. The team maintains strong risk business partner relationships across departmental portfolios and arm's length bodies and collaborates closely with internal audit and other assurance providers to support effective combined assurance. The Senior Enterprise Risk Manager will also work with digital colleagues to enhance the department's risk management information system (RMIS). Job role The Senior Enterprise Risk Manager will contribute to the development and embedding of the department's risk management framework, ensuring it is complete, effective, and aligned with the Orange Book. The Senior Enterprise Risk Manager will provide risk business partnering to selected portfolios and ALBs, supporting senior stakeholders and governance forums in assessing complex strategic risks and offering robust second line challenge, in order to ensure an informed view of the departmental risk landscape, emerging risks, and cross cutting themes. The Senior Enterprise Risk Manager will lead and continuously improve the delivery of risk reporting to the risk sub committee, audit and risk assurance committee, executive team, and other senior governance forums, ensuring management has the information required for risk aware decision making. This includes contributing to external reporting, such as the annual report and accounts. The Senior Enterprise Risk Manager will support the development of a risk aware culture by promoting good risk management practice, delivering learning materials, facilitating workshops, and driving continuous improvement in the department's risk culture across the organization. The Senior Enterprise Risk Manager will support implementation and ongoing improvement of the RMIS through effective engagement with digital teams. The Senior Enterprise Risk Manager will represent the team in relevant forums and working groups, acting as a risk subject matter expert and advocating for strong risk management. The Senior Enterprise Risk Manager will build and sustain effective relationships with key internal and external stakeholders, including internal audit and other assurance providers.
Location: London Salary: Competitive + Benefits Exclusively partnered with: Robert Half Robert Half is exclusively recruiting a Financial Controller for a long-established, privately owned investment business with a diversified portfolio spanning operational assets, long-term investments, and multi-entity structures. This is a rare chance to step into a No.2 role with genuine influence and visibility. The Company Our client is a private, well-capitalised organisation managing a substantial and diversified investment portfolio. With strong recurring income, multi-entity operations, and a long-term growth strategy, the business offers stability, autonomy and meaningful progression for the right individual. The Role As Financial Controller, you will operate as the senior operational lead within finance, supporting the Finance Director across all financial reporting, tax, budgeting/forecasting, controls, and team leadership. This is a hands-on position ideal for someone seeking a blend of technical depth and operational ownership. Key responsibilities include: Full ownership of monthly, quarterly, and annual management accounts Preparation of consolidated and statutory accounts under UK GAAP Oversight of budgeting, forecasting, and cashflow across multiple entities Managing tax compliance (VAT, CT, personal tax interactions) and liaising with advisors Supporting investment reporting, asset-related accounting, and performance analysis Driving process improvements and strengthening financial controls Leading and developing a small finance team What the Client Is Looking For ACA/ACCA qualified with around 5 years' PQE , currently in a medium or small practice firm Ideally operating at Manager level with strong technical grounding Strong tax experience is essential -VAT, corporation tax, personal tax exposure, and working with advisors Real estate/property clients in current portfolio highly preferred , especially multi-entity and asset/accounting exposure Proven management experience , able to lead and mentor junior team members Hands-on, detail-driven, commercially aware, and comfortable working across both technical and operational areas Culture A close-knit, high-trust environment where finance is respected, collaboration is natural, and people stay long-term due to the supportive and stable culture. Why Apply? Exclusive opportunity not available through any other agency High-impact No.2 role with autonomy and senior visibility Influence the shape of the finance function in a growing, well-backed environment Long-term stability within a respected private group Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Apr 12, 2026
Full time
Location: London Salary: Competitive + Benefits Exclusively partnered with: Robert Half Robert Half is exclusively recruiting a Financial Controller for a long-established, privately owned investment business with a diversified portfolio spanning operational assets, long-term investments, and multi-entity structures. This is a rare chance to step into a No.2 role with genuine influence and visibility. The Company Our client is a private, well-capitalised organisation managing a substantial and diversified investment portfolio. With strong recurring income, multi-entity operations, and a long-term growth strategy, the business offers stability, autonomy and meaningful progression for the right individual. The Role As Financial Controller, you will operate as the senior operational lead within finance, supporting the Finance Director across all financial reporting, tax, budgeting/forecasting, controls, and team leadership. This is a hands-on position ideal for someone seeking a blend of technical depth and operational ownership. Key responsibilities include: Full ownership of monthly, quarterly, and annual management accounts Preparation of consolidated and statutory accounts under UK GAAP Oversight of budgeting, forecasting, and cashflow across multiple entities Managing tax compliance (VAT, CT, personal tax interactions) and liaising with advisors Supporting investment reporting, asset-related accounting, and performance analysis Driving process improvements and strengthening financial controls Leading and developing a small finance team What the Client Is Looking For ACA/ACCA qualified with around 5 years' PQE , currently in a medium or small practice firm Ideally operating at Manager level with strong technical grounding Strong tax experience is essential -VAT, corporation tax, personal tax exposure, and working with advisors Real estate/property clients in current portfolio highly preferred , especially multi-entity and asset/accounting exposure Proven management experience , able to lead and mentor junior team members Hands-on, detail-driven, commercially aware, and comfortable working across both technical and operational areas Culture A close-knit, high-trust environment where finance is respected, collaboration is natural, and people stay long-term due to the supportive and stable culture. Why Apply? Exclusive opportunity not available through any other agency High-impact No.2 role with autonomy and senior visibility Influence the shape of the finance function in a growing, well-backed environment Long-term stability within a respected private group Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
An inspiring and ambitious firm in Leeds is seeking an Assistant Management Accountant to join their expanding team. This role offers a fantastic opportunity for career progression and exposure to various finance responsibilities, including bank reconciliations, sales invoicing, and management accounts production. You will collaborate closely with the Finance Manager and Director, contributing to process improvements and cash flow forecasts. If you are part-qualified in ACCA/CIMA/AAT and possess strong Excel skills, this role could be your stepping stone to a Senior Management Accountant position.
Apr 12, 2026
Full time
An inspiring and ambitious firm in Leeds is seeking an Assistant Management Accountant to join their expanding team. This role offers a fantastic opportunity for career progression and exposure to various finance responsibilities, including bank reconciliations, sales invoicing, and management accounts production. You will collaborate closely with the Finance Manager and Director, contributing to process improvements and cash flow forecasts. If you are part-qualified in ACCA/CIMA/AAT and possess strong Excel skills, this role could be your stepping stone to a Senior Management Accountant position.
Commercial Lead / Commercial Manager Location: Brighton / Hybrid Contract: Permanent Full-Time Salary: Up to £82,000 per annum We are seeking a senior Commercial Lead / Manager to take ownership of the commercial workstreams for large-scale, externally financed infrastructure projects across Southern England. This role will lead the structuring, negotiation, and management of complex commercial agreements, including DBFOM / PPP-style contracts, DPC, and SIPR models, from early development through to financial close and delivery. The successful candidate will play a critical role in ensuring robust risk allocation, value for money, and regulatory compliance. You will work closely with senior stakeholders across project delivery, finance, legal, technical, and regulatory functions, as well as external investors and delivery partners. What You'll Do Lead the commercial strategy and negotiation for major projects, including Bulk Supply and Interface Agreements. Contribute to business cases and investment approvals, ensuring financial and commercial robustness. Manage risk allocation and ensure contracts deliver best value for customers and shareholders. Collaborate with Project Managers, Technical, Legal, Finance, and Regulatory teams, as well as external investors and contractors. Influence the wider commercial function by sharing insights, lessons, and best practices. What We're Looking For Proven experience in commercial leadership for multi-£100m projects, preferably DBFOM/PPP/PFI or equivalent. Expertise in contract negotiation and financial close within regulated sectors (water, energy, rail, or infrastructure). Strong knowledge of UK contractual precedents and regulatory frameworks, with experience engaging with regulators. Excellent stakeholder management, communication, and analytical skills. Ability to operate autonomously in complex projects, balancing technical, financial, and legal considerations. Want to know more about this role? APPLY TODAY or reach out to Chris at TEC Partners
Apr 12, 2026
Full time
Commercial Lead / Commercial Manager Location: Brighton / Hybrid Contract: Permanent Full-Time Salary: Up to £82,000 per annum We are seeking a senior Commercial Lead / Manager to take ownership of the commercial workstreams for large-scale, externally financed infrastructure projects across Southern England. This role will lead the structuring, negotiation, and management of complex commercial agreements, including DBFOM / PPP-style contracts, DPC, and SIPR models, from early development through to financial close and delivery. The successful candidate will play a critical role in ensuring robust risk allocation, value for money, and regulatory compliance. You will work closely with senior stakeholders across project delivery, finance, legal, technical, and regulatory functions, as well as external investors and delivery partners. What You'll Do Lead the commercial strategy and negotiation for major projects, including Bulk Supply and Interface Agreements. Contribute to business cases and investment approvals, ensuring financial and commercial robustness. Manage risk allocation and ensure contracts deliver best value for customers and shareholders. Collaborate with Project Managers, Technical, Legal, Finance, and Regulatory teams, as well as external investors and contractors. Influence the wider commercial function by sharing insights, lessons, and best practices. What We're Looking For Proven experience in commercial leadership for multi-£100m projects, preferably DBFOM/PPP/PFI or equivalent. Expertise in contract negotiation and financial close within regulated sectors (water, energy, rail, or infrastructure). Strong knowledge of UK contractual precedents and regulatory frameworks, with experience engaging with regulators. Excellent stakeholder management, communication, and analytical skills. Ability to operate autonomously in complex projects, balancing technical, financial, and legal considerations. Want to know more about this role? APPLY TODAY or reach out to Chris at TEC Partners
A leading fintech firm is seeking a Senior Product Manager (Data & AI) in London. This permanent role focuses on developing predictive analytics and decision-support tools in securities finance. Ideal candidates will have over 5 years in SaaS, expertise in data architectures, and a passion for transforming complex datasets. The position offers a hybrid working arrangement and involves collaboration with top-tier financial institutions. Interested candidates can apply by emailing their CV.
Apr 12, 2026
Full time
A leading fintech firm is seeking a Senior Product Manager (Data & AI) in London. This permanent role focuses on developing predictive analytics and decision-support tools in securities finance. Ideal candidates will have over 5 years in SaaS, expertise in data architectures, and a passion for transforming complex datasets. The position offers a hybrid working arrangement and involves collaboration with top-tier financial institutions. Interested candidates can apply by emailing their CV.
A leading personal finance platform seeks a Manager 2, Software Engineering to join their London office. In this role, you will manage multiple engineering teams, shape product strategy, and provide technical direction. Ideal candidates have over 5 years of software engineering and management experience, alongside strong communication skills. A background in FinTech and experience in an agile environment is preferred. This position offers competitive compensation with potential bonuses and equity rewards.
Apr 11, 2026
Full time
A leading personal finance platform seeks a Manager 2, Software Engineering to join their London office. In this role, you will manage multiple engineering teams, shape product strategy, and provide technical direction. Ideal candidates have over 5 years of software engineering and management experience, alongside strong communication skills. A background in FinTech and experience in an agile environment is preferred. This position offers competitive compensation with potential bonuses and equity rewards.
We're excited to offer a fantastic opportunity for a Permanent Assistant Commercial Manager to join our Transport Infrastructure division, supporting our NMC SW account based in Polmadie . This position offers hybrid working , balancing time between home and the office. As a pivotal member of the team, the Assistant Commercial Manager will take ownership and accountability alongside Operations and Finance colleagues. The role will play an active part in supply chain procurement and work-winning activities , helping to drive strong commercial outcomes across the account. What You'll Do: Identify, mitigate and manage commercial opportunities and risks. Work with Finance to control costs, monitor budgets and support forecasting with senior Commercial and Operational teams. Support the implementation of best practice in risk, change, cost and value management. Produce weekly/monthly cost and value data to support completion forecasting, KPI reporting and applications for payment. Support subcontract procurement and payment processes in line with governance requirements and fair payment practices. Support senior Commercial and Operational leads with the issue of required notices under the Contract(s). Assist with CVR reporting and WIP management in line with contractual requirements. Identify and progress variations, claims and extension of time events with the project team. Maintain accurate records to support claims, extension of time submissions and variation assessments. Work with the Senior/Commercial Manager to develop a robust coding structure to support accurate cost capture. What You'll Bring: Some hands-on experience in commercial management or quantity surveying, or a comparable transferable profession Good commercial and financial acumen Basic knowledge and understanding the various forms of contracts & legislation. Awareness of industry issues and familiarity with standard forms of contracts Good communicator with developing negotiation skills In addition to this, it would be desirable if you hold or are enrolled on a quantity surveying, commercial or related profession, degree or master's degree , tohelp you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
Apr 11, 2026
Full time
We're excited to offer a fantastic opportunity for a Permanent Assistant Commercial Manager to join our Transport Infrastructure division, supporting our NMC SW account based in Polmadie . This position offers hybrid working , balancing time between home and the office. As a pivotal member of the team, the Assistant Commercial Manager will take ownership and accountability alongside Operations and Finance colleagues. The role will play an active part in supply chain procurement and work-winning activities , helping to drive strong commercial outcomes across the account. What You'll Do: Identify, mitigate and manage commercial opportunities and risks. Work with Finance to control costs, monitor budgets and support forecasting with senior Commercial and Operational teams. Support the implementation of best practice in risk, change, cost and value management. Produce weekly/monthly cost and value data to support completion forecasting, KPI reporting and applications for payment. Support subcontract procurement and payment processes in line with governance requirements and fair payment practices. Support senior Commercial and Operational leads with the issue of required notices under the Contract(s). Assist with CVR reporting and WIP management in line with contractual requirements. Identify and progress variations, claims and extension of time events with the project team. Maintain accurate records to support claims, extension of time submissions and variation assessments. Work with the Senior/Commercial Manager to develop a robust coding structure to support accurate cost capture. What You'll Bring: Some hands-on experience in commercial management or quantity surveying, or a comparable transferable profession Good commercial and financial acumen Basic knowledge and understanding the various forms of contracts & legislation. Awareness of industry issues and familiarity with standard forms of contracts Good communicator with developing negotiation skills In addition to this, it would be desirable if you hold or are enrolled on a quantity surveying, commercial or related profession, degree or master's degree , tohelp you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey. Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Susan Rutherford , our recruiter for this role, at (url removed) .
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 11, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A global multi-specialist asset manager based in London is seeking a Senior Sovereign Analyst/Fund Manager to enhance their strategies in sovereign debt. The ideal candidate will have over 6 years of experience in Emerging Markets Debt, with a strong academic background in Economics or Finance. Responsibilities include managing investment strategies, conducting in-depth research on sovereign issuers, and collaborating with the investment team. This position offers a dynamic environment with a focus on Sub-Saharan Africa and Latin America.
Apr 11, 2026
Full time
A global multi-specialist asset manager based in London is seeking a Senior Sovereign Analyst/Fund Manager to enhance their strategies in sovereign debt. The ideal candidate will have over 6 years of experience in Emerging Markets Debt, with a strong academic background in Economics or Finance. Responsibilities include managing investment strategies, conducting in-depth research on sovereign issuers, and collaborating with the investment team. This position offers a dynamic environment with a focus on Sub-Saharan Africa and Latin America.
Are you a Product Manager with deep experience in securities finance and a passion for building data driven, AI enabled products? I'm currently recruiting for a leading fintech in the post trade and collateral technology space for a Senior Product Manager (Data & AI) to help shape the future of predictive analytics and decision support tools across the global securities finance ecosystem. This is a permanent position based out of the London office on a hybrid working arrangement. Who this is perfect for: Product Managers with 5+ years in SaaS, ideally with capital markets or securities finance expertise Builders with strong understanding of data architectures (Data Lakes, Lakehouses) People who love transforming complex datasets into client ready insights Agile product leaders who enjoy working in fast moving, collaborative environments This is an opportunity to join a growing fintech backed by leading investors, partnering with top tier global financial institutions, and helping define the next generation of data and AI solutions for securities finance. If you tick the boxes above and are interested, please drop me a message or email your CV to We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Apr 11, 2026
Full time
Are you a Product Manager with deep experience in securities finance and a passion for building data driven, AI enabled products? I'm currently recruiting for a leading fintech in the post trade and collateral technology space for a Senior Product Manager (Data & AI) to help shape the future of predictive analytics and decision support tools across the global securities finance ecosystem. This is a permanent position based out of the London office on a hybrid working arrangement. Who this is perfect for: Product Managers with 5+ years in SaaS, ideally with capital markets or securities finance expertise Builders with strong understanding of data architectures (Data Lakes, Lakehouses) People who love transforming complex datasets into client ready insights Agile product leaders who enjoy working in fast moving, collaborative environments This is an opportunity to join a growing fintech backed by leading investors, partnering with top tier global financial institutions, and helping define the next generation of data and AI solutions for securities finance. If you tick the boxes above and are interested, please drop me a message or email your CV to We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
This post is one of two Divisional Accountant roles in our Financial Management Team, that play a key tactical position to support Lewisham and Greenwich NHS Trust to respond appropriately to a dynamic and complex financial environment. The post holder will report to a Head of Divisional Finance, working as part of a wider, dynamic team in delivering an effective Financial Management service supporting operational managers and staff across our clinical divisions. Main duties of the job The main duties of the Divisional Accountant include, but are not limited to: To act as Junior Business Partner to the Divisions, providing numbers and expert advice at Divisional Review meetings and to Divisional Managers and to the Trust Executive Team as and when required To work closely with the Core Team to produce monthly management accounts which have integrity and support Divisions individually, and consequently the Trust as a whole, in achieving their financial objectives To support Divisions with the preparation of annual budgets To produce ongoing advice to budget holders on managing and understanding their expenditure variances To ensure compliance with Trust and NHS policies and procedures To provide financial input into business plans, investment proposals and options appraisals To propose and design modifications to financial processes to suit changes in business patterns and organisational structures To ensure by persuasion, negotiation and effective process management that corrective actions agreed by Divisions and individuals are delivered within the agreed timescales To provide training in financial management to non-financial managers About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Act as a financial adviser to the Division/s to which the postholder is aligned, including making a very significant contribution to the Divisions business planning and financial monitoring processes Ensure that relevant regulations and standards are met Support Finance Business Partners (FBPs) and Heads of Divisional Finance (HoDF) on system and process enhancement projects Supporting in the devising and implementation of strategies to enable the financial management service to keep in step with business developments, thereby ensuring the continued production of high-quality financial management information to Trust deadlines. Collation and presentation of financial reports to the Board, Management Executive and Divisional teams Working with members of these groups to define their particular reporting requirements and to work with colleagues in other areas to deliver acceptable solutions to those requirements Providing briefing papers for senior management on specific issues Leading on the follow up of actions points arising from those reviews and chasing delivery of agreed actions, including exercising judgement on relative priorities Developing and implementing improved internal reports designed to deliver advanced cost and activity information whilst ensuring that appropriate authorisation controls are implemented Identifying, and sharing with colleagues, areas of good practice Developing and refining the systems and processes used within the department Deputising for FBPs and HoDF as and when required Designing and delivering training geared towards achieving a customer focus Devising means of cultivating a customer focussed culture within the department Interpreting national standards and guidance and preparing briefing notes for finance staff Developing and maintaining procedures for the department Plan, implement, monitor and review the development of financial systems used for financial management ensuring they deliver value for money, efficiency and quality Ensure internal audit reports are responded to in a timely manner. Promote all matters of corporate governance (including development and improvement of arrangements) throughout the Trust. Ensure the Directorates policies, procedures and Trusts Standing Financial Instructions are strictly adhered to. Contribute to the development of systems, control processes and risk management that ensure full compliance with internal and external governance and best practice requirements relating to contracting, commissioning, financial projects and costing processes. Person Specification Qualifications CCAB/ CIMA Qualified Evidence of continued professional development Experience Proven track record of strong involvement in delivering excellence in financial reporting in a healthcare organisation Significant experience of working in a NHS Organisation Staff management experience at a senior level Successful track record of working in high performing multi-disciplinary teams delivering challenging targets and achieving results Experience of working autonomously and independently Experience in interpreting national guidance and implementing locally Experience of assisting an organisation in delivering cost improvement programmes Knowledge and Skills Able to engage, influence and hold the respect of a wide range of managers and clinicians Ability to hold people to account for their agreed actions Able to look at the big picture as well as the detail Understanding of NHS national reforms and policies Able to undertake rigorous analysis and produce cogent recommendations Able to work fast under pressure at times of high workload and competing priorities Able to build and work through effective relationships within the organisation Able to understand complex situations and distil these into a simple analysis and messages High levels of motivation, enthusiasm and tenacity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £57,528 to £64,750 a yearper annum pro rata plus HCAS Contract Permanent Working pattern Full-time,Part-time,Job share,Flexible working,Home or remote working
Apr 11, 2026
Full time
This post is one of two Divisional Accountant roles in our Financial Management Team, that play a key tactical position to support Lewisham and Greenwich NHS Trust to respond appropriately to a dynamic and complex financial environment. The post holder will report to a Head of Divisional Finance, working as part of a wider, dynamic team in delivering an effective Financial Management service supporting operational managers and staff across our clinical divisions. Main duties of the job The main duties of the Divisional Accountant include, but are not limited to: To act as Junior Business Partner to the Divisions, providing numbers and expert advice at Divisional Review meetings and to Divisional Managers and to the Trust Executive Team as and when required To work closely with the Core Team to produce monthly management accounts which have integrity and support Divisions individually, and consequently the Trust as a whole, in achieving their financial objectives To support Divisions with the preparation of annual budgets To produce ongoing advice to budget holders on managing and understanding their expenditure variances To ensure compliance with Trust and NHS policies and procedures To provide financial input into business plans, investment proposals and options appraisals To propose and design modifications to financial processes to suit changes in business patterns and organisational structures To ensure by persuasion, negotiation and effective process management that corrective actions agreed by Divisions and individuals are delivered within the agreed timescales To provide training in financial management to non-financial managers About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Act as a financial adviser to the Division/s to which the postholder is aligned, including making a very significant contribution to the Divisions business planning and financial monitoring processes Ensure that relevant regulations and standards are met Support Finance Business Partners (FBPs) and Heads of Divisional Finance (HoDF) on system and process enhancement projects Supporting in the devising and implementation of strategies to enable the financial management service to keep in step with business developments, thereby ensuring the continued production of high-quality financial management information to Trust deadlines. Collation and presentation of financial reports to the Board, Management Executive and Divisional teams Working with members of these groups to define their particular reporting requirements and to work with colleagues in other areas to deliver acceptable solutions to those requirements Providing briefing papers for senior management on specific issues Leading on the follow up of actions points arising from those reviews and chasing delivery of agreed actions, including exercising judgement on relative priorities Developing and implementing improved internal reports designed to deliver advanced cost and activity information whilst ensuring that appropriate authorisation controls are implemented Identifying, and sharing with colleagues, areas of good practice Developing and refining the systems and processes used within the department Deputising for FBPs and HoDF as and when required Designing and delivering training geared towards achieving a customer focus Devising means of cultivating a customer focussed culture within the department Interpreting national standards and guidance and preparing briefing notes for finance staff Developing and maintaining procedures for the department Plan, implement, monitor and review the development of financial systems used for financial management ensuring they deliver value for money, efficiency and quality Ensure internal audit reports are responded to in a timely manner. Promote all matters of corporate governance (including development and improvement of arrangements) throughout the Trust. Ensure the Directorates policies, procedures and Trusts Standing Financial Instructions are strictly adhered to. Contribute to the development of systems, control processes and risk management that ensure full compliance with internal and external governance and best practice requirements relating to contracting, commissioning, financial projects and costing processes. Person Specification Qualifications CCAB/ CIMA Qualified Evidence of continued professional development Experience Proven track record of strong involvement in delivering excellence in financial reporting in a healthcare organisation Significant experience of working in a NHS Organisation Staff management experience at a senior level Successful track record of working in high performing multi-disciplinary teams delivering challenging targets and achieving results Experience of working autonomously and independently Experience in interpreting national guidance and implementing locally Experience of assisting an organisation in delivering cost improvement programmes Knowledge and Skills Able to engage, influence and hold the respect of a wide range of managers and clinicians Ability to hold people to account for their agreed actions Able to look at the big picture as well as the detail Understanding of NHS national reforms and policies Able to undertake rigorous analysis and produce cogent recommendations Able to work fast under pressure at times of high workload and competing priorities Able to build and work through effective relationships within the organisation Able to understand complex situations and distil these into a simple analysis and messages High levels of motivation, enthusiasm and tenacity Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £57,528 to £64,750 a yearper annum pro rata plus HCAS Contract Permanent Working pattern Full-time,Part-time,Job share,Flexible working,Home or remote working
Big Red Recruitment
Sutton-in-ashfield, Nottinghamshire
FTC Project until end of 2028 An established organisation is seeking an experienced Senior Business Analyst to support strategic system and process initiatives across its commercial and office-based functions. This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside both internal and external resources. The Role You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows. The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party off-the-shelf and bespoke solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.This is a chance for you to set up processes, introduce standards and governance around BA activities. You will partner with internal business and technical teams, having an impact on the project success. This role includes international travel: Initial visit to USA A follow-up visit during delivery Potential short-stay European travel Possible later visit to a major USA site Key Responsibilities Lead cross-functional workshops with purchasing, finance, and commercial teams Document and model AS IS and TO BE processes Define requirements for new platform capabilities Support Agile ceremonies, backlog refinement, and story creation Work closely with third-party software providers Provide structured reporting across project milestones Support architectural decisions around in-house vs third-party ownership Contribute to system simplification and process optimisation What We're Looking For 5+ years' Business Analysis experience Background in Retail, B2C environment, or commercial environments Experience working with ERP, finance, or order management systems Comfortable working across international stakeholders and extracting priorities Strong analytical and documentation capability Able to challenge legacy thinking and propose improvements Confident operating in an evolving SME environment Experience in organisations modernising legacy systems Wireframing or collaboration with UI/UX teams (desirable) This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business. Fixed term contract running until the end of 2028 Sutton-in-Ashfield based office, Nottinghamshire Hybrid working policy: 3x days per week minimum, 2x days remote working Salary £55,000 - £65,000 We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 11, 2026
Full time
FTC Project until end of 2028 An established organisation is seeking an experienced Senior Business Analyst to support strategic system and process initiatives across its commercial and office-based functions. This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside both internal and external resources. The Role You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows. The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party off-the-shelf and bespoke solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.This is a chance for you to set up processes, introduce standards and governance around BA activities. You will partner with internal business and technical teams, having an impact on the project success. This role includes international travel: Initial visit to USA A follow-up visit during delivery Potential short-stay European travel Possible later visit to a major USA site Key Responsibilities Lead cross-functional workshops with purchasing, finance, and commercial teams Document and model AS IS and TO BE processes Define requirements for new platform capabilities Support Agile ceremonies, backlog refinement, and story creation Work closely with third-party software providers Provide structured reporting across project milestones Support architectural decisions around in-house vs third-party ownership Contribute to system simplification and process optimisation What We're Looking For 5+ years' Business Analysis experience Background in Retail, B2C environment, or commercial environments Experience working with ERP, finance, or order management systems Comfortable working across international stakeholders and extracting priorities Strong analytical and documentation capability Able to challenge legacy thinking and propose improvements Confident operating in an evolving SME environment Experience in organisations modernising legacy systems Wireframing or collaboration with UI/UX teams (desirable) This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business. Fixed term contract running until the end of 2028 Sutton-in-Ashfield based office, Nottinghamshire Hybrid working policy: 3x days per week minimum, 2x days remote working Salary £55,000 - £65,000 We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
BOLDSCIENCE Senior Account Manager (SAM) is the linchpin of the client service account team. They are an account management guru and support senior team members to oversee project delivery, financial management, and day-to-day client management. They have their finger on the pulse across all day-to-day activities across their accounts, including account timelines, budgets, forecasting & resourcing. They feel confident in delegating tasks to the surrounding team and take the time to review work, ensuring high standards are constantly achieved. Working with their senior account lead, an SAM is beginning to develop their strategic thinking and long-term client strategies. A BOLDSCIENCE SAM is ambitious and is constantly striving for success, but they are all about the team and are passionate about coaching, mentoring, and people management where applicable. DAY TO DAY RESPONSIBILITIES At BOLDSCIENCE, no two days are the same, and our SAMs play an active, busy hands on role providing day to day client and team management across their accounts. Some typical activities include: Client Management Supports senior members of the team in the management of the account team, project delivery, and financial management Takes responsibility for a wide range of projects and ensures alignment with the client brief and project objectives Develops in-depth knowledge of the client account, therapy area, and processes Reviewing content and internal drafts developed by the Scientific and Client Service team to ensure alignment with client needs and direction Builds and maintains an effective relationship with the client, establishing a point of contact and is recognised for strong account management skills Leads client status meetings, provides clear direction, captures key decisions and actions in writing Ensures that the team is responsive and responds promptly and accurately to client queries. Escalates and flags any concerns to the account lead; proposes solutions for handling Works alongside the wider team to ensure that the client receives appropriate strategic, creative, and digital planning Project Management Takes ownership of project & financial deliverables. Coordinates project activities and delegates tasks across the team Oversees and begins to provide strategic guidance to ensure successful project delivery Leads internal/external meetings where appropriate Manages day to day project activity from start to finish and stays on top of all project related tasks, including timelines, status reports, and budgets Demonstrates proactivity and accountability throughout the project management process Delegates and oversees activities of junior colleagues, ensuring that quality is maintained Uses initiative to problem solve and drive to get results. Does not hesitate to escalates concerns and draw in senior support where required Mentor junior team members and adopt a coaching approach to ensure they are supported Collaborates and builds relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc. Delivers projects as agreed within client financials & timelines; escalates appropriately if issues arise, and leads communication with the client Creates budgets with minimal input from the wider team, including for new projects with a custom scope Monitors account budget and communicates any red flags. Able to identify and explain why projects are running over or under budget compared to current forecasts; leads discussions with the client on handling project overages or underspends Works closely with the Finance department to ensure that all financials are accurate and up to date Liaises effectively with third party suppliers Assists with the development of monthly financial reports and forecasting of revenue Ensures that timesheets for the team are completed in a timely manner Business Development Supports senior team members on new pitches and attends face to face pitch presentations when required With assistance from senior team members, generates ideas & proposals for new projects REQUIRED QUALIFICATIONS Significant experience working within the Medical Communications industry Experience working across a range of therapy areas and project/client deliverables in a client facing role Proven ability working in a fast paced environment Excellent project and financial management skills. Confident in developing budgets and financial reports Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third party suppliers, senior leaders, wider business units Good understanding of pharma regulations Bachelor's degree preferred in science, pharmacology, or medicine
Apr 11, 2026
Full time
BOLDSCIENCE Senior Account Manager (SAM) is the linchpin of the client service account team. They are an account management guru and support senior team members to oversee project delivery, financial management, and day-to-day client management. They have their finger on the pulse across all day-to-day activities across their accounts, including account timelines, budgets, forecasting & resourcing. They feel confident in delegating tasks to the surrounding team and take the time to review work, ensuring high standards are constantly achieved. Working with their senior account lead, an SAM is beginning to develop their strategic thinking and long-term client strategies. A BOLDSCIENCE SAM is ambitious and is constantly striving for success, but they are all about the team and are passionate about coaching, mentoring, and people management where applicable. DAY TO DAY RESPONSIBILITIES At BOLDSCIENCE, no two days are the same, and our SAMs play an active, busy hands on role providing day to day client and team management across their accounts. Some typical activities include: Client Management Supports senior members of the team in the management of the account team, project delivery, and financial management Takes responsibility for a wide range of projects and ensures alignment with the client brief and project objectives Develops in-depth knowledge of the client account, therapy area, and processes Reviewing content and internal drafts developed by the Scientific and Client Service team to ensure alignment with client needs and direction Builds and maintains an effective relationship with the client, establishing a point of contact and is recognised for strong account management skills Leads client status meetings, provides clear direction, captures key decisions and actions in writing Ensures that the team is responsive and responds promptly and accurately to client queries. Escalates and flags any concerns to the account lead; proposes solutions for handling Works alongside the wider team to ensure that the client receives appropriate strategic, creative, and digital planning Project Management Takes ownership of project & financial deliverables. Coordinates project activities and delegates tasks across the team Oversees and begins to provide strategic guidance to ensure successful project delivery Leads internal/external meetings where appropriate Manages day to day project activity from start to finish and stays on top of all project related tasks, including timelines, status reports, and budgets Demonstrates proactivity and accountability throughout the project management process Delegates and oversees activities of junior colleagues, ensuring that quality is maintained Uses initiative to problem solve and drive to get results. Does not hesitate to escalates concerns and draw in senior support where required Mentor junior team members and adopt a coaching approach to ensure they are supported Collaborates and builds relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc. Delivers projects as agreed within client financials & timelines; escalates appropriately if issues arise, and leads communication with the client Creates budgets with minimal input from the wider team, including for new projects with a custom scope Monitors account budget and communicates any red flags. Able to identify and explain why projects are running over or under budget compared to current forecasts; leads discussions with the client on handling project overages or underspends Works closely with the Finance department to ensure that all financials are accurate and up to date Liaises effectively with third party suppliers Assists with the development of monthly financial reports and forecasting of revenue Ensures that timesheets for the team are completed in a timely manner Business Development Supports senior team members on new pitches and attends face to face pitch presentations when required With assistance from senior team members, generates ideas & proposals for new projects REQUIRED QUALIFICATIONS Significant experience working within the Medical Communications industry Experience working across a range of therapy areas and project/client deliverables in a client facing role Proven ability working in a fast paced environment Excellent project and financial management skills. Confident in developing budgets and financial reports Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third party suppliers, senior leaders, wider business units Good understanding of pharma regulations Bachelor's degree preferred in science, pharmacology, or medicine
Description We are seeking an experienced and motivated Head of Fundraising to lead and further develop our fundraising activity at a pivotal time for the Cathedral. This is a strategic and hands on role, working closely with the Chief Operating Officer and Senior Management Team to secure the resources needed to sustain and grow the Cathedral s mission, ministry and buildings. You will take the lead on generating fundraising income, primarily through trusts and foundations, while also developing appeals, legacy giving, regular giving and new fundraising income streams. You will build on the strong foundations already in place, bringing creativity, rigour and collaboration to everything you do. The role As Head of Fundraising, you will: Lead relationships with trusts and foundations, identifying opportunities, writing compelling applications and managing reporting and compliance Drive major fundraising bids to support the Cathedral s Estates Masterplan and strategic priorities Develop and deliver fundraising appeals and pilot new initiatives to diversify income Grow legacy and regular giving, building a sustainable pipeline of long-term supporters Lead supporter care, engagement and fundraising events Oversee fundraising communications and profile raising activity Work collaboratively across the Cathedral to develop fundable projects and shared ownership of fundraising Manage the fundraising budget and report progress to the Senior Management Team and Finance Committee Act as Line Manager for the Development Officer This role combines strategic thinking with practical delivery and will suit someone who enjoys working in a small, committed team where no two days are the same. What we're looking for Proven experience in fundraising, particularly trusts and foundations A strong track record of writing successful funding applications generating over £250,000pa Excellent relationship building and communication skills The ability to work collaboratively with colleagues, volunteers and external partners Empathy with the values, mission and worshipping life of a Christian cathedral A calm, organised and proactive approach, with strong attention to detail A clear commitment to safeguarding, inclusion and best practice Experience in cathedral, church, heritage or charity settings is welcome but not essential we are keen to hear from candidates with transferable skills from other sectors. Why join us? You will be part of a warm, committed community, working in a unique historic setting and helping ensure Portsmouth Cathedral continues to thrive for generations to come. Benefits Generous annual leave allowance of 25 days per annum (FTE) plus public holidays and 2 'given' days over Christmas. Pro rata for this part-time role. Employer pension contributions of 7% plus 1% employee contribution. Commitment to professional development and training Cash health plan Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church. Interviews in person Tuesday 5 May 2026
Apr 11, 2026
Full time
Description We are seeking an experienced and motivated Head of Fundraising to lead and further develop our fundraising activity at a pivotal time for the Cathedral. This is a strategic and hands on role, working closely with the Chief Operating Officer and Senior Management Team to secure the resources needed to sustain and grow the Cathedral s mission, ministry and buildings. You will take the lead on generating fundraising income, primarily through trusts and foundations, while also developing appeals, legacy giving, regular giving and new fundraising income streams. You will build on the strong foundations already in place, bringing creativity, rigour and collaboration to everything you do. The role As Head of Fundraising, you will: Lead relationships with trusts and foundations, identifying opportunities, writing compelling applications and managing reporting and compliance Drive major fundraising bids to support the Cathedral s Estates Masterplan and strategic priorities Develop and deliver fundraising appeals and pilot new initiatives to diversify income Grow legacy and regular giving, building a sustainable pipeline of long-term supporters Lead supporter care, engagement and fundraising events Oversee fundraising communications and profile raising activity Work collaboratively across the Cathedral to develop fundable projects and shared ownership of fundraising Manage the fundraising budget and report progress to the Senior Management Team and Finance Committee Act as Line Manager for the Development Officer This role combines strategic thinking with practical delivery and will suit someone who enjoys working in a small, committed team where no two days are the same. What we're looking for Proven experience in fundraising, particularly trusts and foundations A strong track record of writing successful funding applications generating over £250,000pa Excellent relationship building and communication skills The ability to work collaboratively with colleagues, volunteers and external partners Empathy with the values, mission and worshipping life of a Christian cathedral A calm, organised and proactive approach, with strong attention to detail A clear commitment to safeguarding, inclusion and best practice Experience in cathedral, church, heritage or charity settings is welcome but not essential we are keen to hear from candidates with transferable skills from other sectors. Why join us? You will be part of a warm, committed community, working in a unique historic setting and helping ensure Portsmouth Cathedral continues to thrive for generations to come. Benefits Generous annual leave allowance of 25 days per annum (FTE) plus public holidays and 2 'given' days over Christmas. Pro rata for this part-time role. Employer pension contributions of 7% plus 1% employee contribution. Commitment to professional development and training Cash health plan Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church. Interviews in person Tuesday 5 May 2026
Who we are Apollo, a Skyward Group company, is an innovation inspired insurance platform operating at Lloyd's of London, delivering data driven and creative solutions across a broad range of risks. Inspired by founder Neil Armstrong, the business was built with a pioneering mindset. Since launch in 2009, Apollo has grown into a diversified insurance group offering products across Property, Casualty, Marine, Energy, Transportation, Specialty and Reinsurance, alongside Smart Follow and digital and embedded risk programmes. Our experience and ecosystem give Platform Partners the best chance of success, from navigating the Lloyd's new entrant process through to delivering long term strategy. Your Role Apollo is expanding its Platform Partner Syndicates (PPS) Finance team, creating an opportunity for a Syndicate Reporting Manager to play a central role in the financial oversight and reporting of our Partner Syndicates portfolio. Reporting to the Head of Partner Syndicates Finance, you will oversee the delivery and quality of financial and regulatory reporting produced by third party finance providers, sit at the centre of syndicate reporting, Lloyd's regulatory returns, and stakeholder coordination, and collaborate with internal teams, outsourced providers, and Platform Partners. You will also support finance initiatives linked to the onboarding of new Partner Syndicates, development of treasury reporting, and continuous improvement of the syndicate financial control framework. What You'll Do Oversee the delivery and quality of syndicate financial reporting across the Partner Syndicates portfolio, ensuring third party finance providers deliver accurate and timely financial close, management information, and Lloyd's regulatory reporting. Review and validate reporting outputs to ensure they meet Apollo's standards for quality, governance and financial control, preparing internal finance reporting for Apollo Board and Committee audiences, and financial reporting for Platform Partners. Work closely with the Financial Planning and Analysis (FP&A) team to support the communication of financial results to Platform Partners and ensure reporting insights are delivered clearly and consistently. Support treasury coordination and reporting, including monitoring liquidity levels, developing treasury risk reporting, and contributing to the development of key risk indicators. Support the external audit process, ensuring reporting outputs and documentation are structured to enable efficient audit cycles and strengthen the financial control environment within the Partner Syndicates finance team. Support finance workstreams associated with onboarding new Partner Syndicates, embedding reporting frameworks and financial processes for new partnerships. Lead line management and development of a Senior Syndicate Accountant, supporting capability and delivery across the team. What We Are Looking For ACA, ACCA, or equivalent accounting qualification Experience working within the Lloyd's market, including exposure to syndicate financial and regulatory reporting Experience overseeing or working with outsourced finance or reporting providers Ability to build collaborative relationships across internal teams, external partners and third party providers A conscientious and proactive approach, with an interest in improving processes and strengthening reporting frameworks What you'll get in return We offer a competitive and thoughtfully designed reward package that reflects the value of our people, including a fair and attractive salary, discretionary bonus and a comprehensive benefits package - 31 days' annual leave, a non contributory pension and private medical insurance. Our commitment to inclusion At Apollo, people are at the heart of everything we do. We are a diverse, growing team of empowered experts who bring collaboration, innovation and data driven thinking to every relationship and every risk. We believe diversity and inclusion go far beyond targets and are essential to making better decisions. That's why we are committed to developing diverse talent at every level and creating an environment where different perspectives are genuinely valued, supported and celebrated. Hybrid & flexible working Flexible and hybrid working are fully embraced at Apollo. We do not believe in presenteeism; instead, we trust our people to work in ways that allow them to perform at their best, balancing professional responsibilities with personal commitments. Supporting your application Apollo is committed to creating an inclusive recruitment experience where every candidate feels supported and able to perform at their best. To help us do this, we invite you to complete a confidential ClearTalents profile. It takes just a few minutes and allows you to share any adjustments that may support you during the recruitment process. Your information remains private, and the recruitment team is only notified if an adjustment is requested. Please register to create your profile here: ClearTalents
Apr 11, 2026
Full time
Who we are Apollo, a Skyward Group company, is an innovation inspired insurance platform operating at Lloyd's of London, delivering data driven and creative solutions across a broad range of risks. Inspired by founder Neil Armstrong, the business was built with a pioneering mindset. Since launch in 2009, Apollo has grown into a diversified insurance group offering products across Property, Casualty, Marine, Energy, Transportation, Specialty and Reinsurance, alongside Smart Follow and digital and embedded risk programmes. Our experience and ecosystem give Platform Partners the best chance of success, from navigating the Lloyd's new entrant process through to delivering long term strategy. Your Role Apollo is expanding its Platform Partner Syndicates (PPS) Finance team, creating an opportunity for a Syndicate Reporting Manager to play a central role in the financial oversight and reporting of our Partner Syndicates portfolio. Reporting to the Head of Partner Syndicates Finance, you will oversee the delivery and quality of financial and regulatory reporting produced by third party finance providers, sit at the centre of syndicate reporting, Lloyd's regulatory returns, and stakeholder coordination, and collaborate with internal teams, outsourced providers, and Platform Partners. You will also support finance initiatives linked to the onboarding of new Partner Syndicates, development of treasury reporting, and continuous improvement of the syndicate financial control framework. What You'll Do Oversee the delivery and quality of syndicate financial reporting across the Partner Syndicates portfolio, ensuring third party finance providers deliver accurate and timely financial close, management information, and Lloyd's regulatory reporting. Review and validate reporting outputs to ensure they meet Apollo's standards for quality, governance and financial control, preparing internal finance reporting for Apollo Board and Committee audiences, and financial reporting for Platform Partners. Work closely with the Financial Planning and Analysis (FP&A) team to support the communication of financial results to Platform Partners and ensure reporting insights are delivered clearly and consistently. Support treasury coordination and reporting, including monitoring liquidity levels, developing treasury risk reporting, and contributing to the development of key risk indicators. Support the external audit process, ensuring reporting outputs and documentation are structured to enable efficient audit cycles and strengthen the financial control environment within the Partner Syndicates finance team. Support finance workstreams associated with onboarding new Partner Syndicates, embedding reporting frameworks and financial processes for new partnerships. Lead line management and development of a Senior Syndicate Accountant, supporting capability and delivery across the team. What We Are Looking For ACA, ACCA, or equivalent accounting qualification Experience working within the Lloyd's market, including exposure to syndicate financial and regulatory reporting Experience overseeing or working with outsourced finance or reporting providers Ability to build collaborative relationships across internal teams, external partners and third party providers A conscientious and proactive approach, with an interest in improving processes and strengthening reporting frameworks What you'll get in return We offer a competitive and thoughtfully designed reward package that reflects the value of our people, including a fair and attractive salary, discretionary bonus and a comprehensive benefits package - 31 days' annual leave, a non contributory pension and private medical insurance. Our commitment to inclusion At Apollo, people are at the heart of everything we do. We are a diverse, growing team of empowered experts who bring collaboration, innovation and data driven thinking to every relationship and every risk. We believe diversity and inclusion go far beyond targets and are essential to making better decisions. That's why we are committed to developing diverse talent at every level and creating an environment where different perspectives are genuinely valued, supported and celebrated. Hybrid & flexible working Flexible and hybrid working are fully embraced at Apollo. We do not believe in presenteeism; instead, we trust our people to work in ways that allow them to perform at their best, balancing professional responsibilities with personal commitments. Supporting your application Apollo is committed to creating an inclusive recruitment experience where every candidate feels supported and able to perform at their best. To help us do this, we invite you to complete a confidential ClearTalents profile. It takes just a few minutes and allows you to share any adjustments that may support you during the recruitment process. Your information remains private, and the recruitment team is only notified if an adjustment is requested. Please register to create your profile here: ClearTalents
A growing rop 10 Transaction Services team is seeking an experienced Manager to support buy side and sell side financial due diligence projects. This role offers exposure to a wide range of mid market transactions and the opportunity to take on leadership responsibilities within a high performing advisory environment. Key Responsibilities Lead and deliver financial due diligence assignments for corporate and private equity clients. Analyse financial performance, working capital, quality of earnings and cash flows. Produce clear, commercial FDD reports and present key findings to clients. Manage project timelines and support Directors and Partners across engagements. Mentor and develop junior team members. Support business development through proposals and client interaction. Requirements Strong experience within Transaction Services, FDD or Corporate Finance. Excellent analytical, communication and report writing skills. Ability to manage multiple engagements simultaneously. Confident interacting with clients at a senior level. Please apply asap if this is of interest! If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Apr 11, 2026
Full time
A growing rop 10 Transaction Services team is seeking an experienced Manager to support buy side and sell side financial due diligence projects. This role offers exposure to a wide range of mid market transactions and the opportunity to take on leadership responsibilities within a high performing advisory environment. Key Responsibilities Lead and deliver financial due diligence assignments for corporate and private equity clients. Analyse financial performance, working capital, quality of earnings and cash flows. Produce clear, commercial FDD reports and present key findings to clients. Manage project timelines and support Directors and Partners across engagements. Mentor and develop junior team members. Support business development through proposals and client interaction. Requirements Strong experience within Transaction Services, FDD or Corporate Finance. Excellent analytical, communication and report writing skills. Ability to manage multiple engagements simultaneously. Confident interacting with clients at a senior level. Please apply asap if this is of interest! If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Title: Senior Analyst - Corporate Actions Location: Hybrid - Manchester - 3 days on site per week, 2 days remote Salary: £32,000-£36,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of role: The UK and International Corporate Action teams sit within the Investment Operations area of ii. Reporting to the Corporate Actions Team Manager, the role holder is, under limited supervision, responsible for executing the timely and accurate end to end processing of all Corporate Action and Dividend events which have an impact on security positions held by our clients. We work in a fast paced, deadline driven high risk financial environment so attention to detail, efficiency, and accuracy is key. The department has been well established in Manchester and is a highly efficient and successful operation, providing first class service to our clients. This has been achieved through a strong focus on control, automation and people. We are looking for a dynamic and high performing team member to continue the positive progression of the area. Responsibilities: Manage the end-to-end corporate action event life cycle on capital and income events across UK and international markets and custody platforms (CREST, Aegon, UBS, FNZ, Direct Fund Managers) and Validations. Analysis and interpretation of incoming market announcements from data vendors, creation of the event in our systems ensuring compliance with CASS, CRS , MiFID and consumer duty requirements. Timely set up and distribution of event notifications to customers and acting on client elections accurately by acceptance deadline. Ensuring corporate action entitlements are allocated to our customer accounts in an accurate and timely manner with correct book cost apportionment and subsequent post reconciliation tasks completed. Maintenance of the Dividend Reinvestment (DRIP) programme and daily adjustment of firm prefunding requirements for dividends. Own the end to end process of cross border events to ensure final settlement in the resultant market/custodian. Communication with other market participants concerning the timely settlement of market claims. Processing of IPO events including elections and entitlements, and processing VCT applications when received from customers. Processing of Accelerated Book Builds (out of hours where applicable) including elections and entitlements. Processing proxy voting, ensuring accuracy and completeness and creating letters of representation to ensure customers are correctly represented at proxy events. Identification and escalation of commercial opportunities through corporate action announcements. Liaise with external counterparties and agents / internal departments at all levels and external correspondents as required. Interact daily with Customer Services, handling all front office and customer queries in a timely and efficient manner to deliver a first class customer experience. This includes emails, FOBOW's and Secure messages. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation. Completion of regular 1042 reconciliations working closely with key stakeholders including operational tax department and international and UK Custodians. Analysing operational processes, identifying and progressing opportunities for improvement. Assistance with ad hoc and scheduled projects as required. Assist with system testing as required. Provide Management Information when required. Performs other duties and responsibilities as assigned. Skills & Experience Required: Proven 3 Years+ experience in a corporate actions or dividend role including the ability to complete end to end processing of events. Advanced analytical skills to interpret complex market, legal, tax, and company data relating to corporate events. Full understanding of FCA rules including CASS , MiFID, Consumer Duty and CRS reporting. Full understanding of the financial and reputational risks associated with corporate action processing. Ability to develop a strong and trusting relationship with key stakeholders and internal business units - another essential component of the role is dealing with ad hoc requests from a variety of different Business Units across the firm as and when they arise. Advanced ability to effectively communicate; defined as communication that is direct, courteous, grammatically correct, clear, succinct, and business-like. Advanced ability to exercise sound judgement to make logical decisions and know when to escale issues. Credibly debate and challenge processes within your role in line with the approved Risk Appetite Framework. Advanced ability to organise, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment. Approaches all situations with positive outlook, energy and enthusiasm with resilience , drive and initiative. Shows creativity and takes individual ownership for work quality and improvement. Ability to be vocal and promote own ideas and solutions to colleagues of all levels. Degree in Business or finance related discipline or Level 3 IOC (CISI) - Desirable. Benefits: Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Apr 11, 2026
Full time
Title: Senior Analyst - Corporate Actions Location: Hybrid - Manchester - 3 days on site per week, 2 days remote Salary: £32,000-£36,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of role: The UK and International Corporate Action teams sit within the Investment Operations area of ii. Reporting to the Corporate Actions Team Manager, the role holder is, under limited supervision, responsible for executing the timely and accurate end to end processing of all Corporate Action and Dividend events which have an impact on security positions held by our clients. We work in a fast paced, deadline driven high risk financial environment so attention to detail, efficiency, and accuracy is key. The department has been well established in Manchester and is a highly efficient and successful operation, providing first class service to our clients. This has been achieved through a strong focus on control, automation and people. We are looking for a dynamic and high performing team member to continue the positive progression of the area. Responsibilities: Manage the end-to-end corporate action event life cycle on capital and income events across UK and international markets and custody platforms (CREST, Aegon, UBS, FNZ, Direct Fund Managers) and Validations. Analysis and interpretation of incoming market announcements from data vendors, creation of the event in our systems ensuring compliance with CASS, CRS , MiFID and consumer duty requirements. Timely set up and distribution of event notifications to customers and acting on client elections accurately by acceptance deadline. Ensuring corporate action entitlements are allocated to our customer accounts in an accurate and timely manner with correct book cost apportionment and subsequent post reconciliation tasks completed. Maintenance of the Dividend Reinvestment (DRIP) programme and daily adjustment of firm prefunding requirements for dividends. Own the end to end process of cross border events to ensure final settlement in the resultant market/custodian. Communication with other market participants concerning the timely settlement of market claims. Processing of IPO events including elections and entitlements, and processing VCT applications when received from customers. Processing of Accelerated Book Builds (out of hours where applicable) including elections and entitlements. Processing proxy voting, ensuring accuracy and completeness and creating letters of representation to ensure customers are correctly represented at proxy events. Identification and escalation of commercial opportunities through corporate action announcements. Liaise with external counterparties and agents / internal departments at all levels and external correspondents as required. Interact daily with Customer Services, handling all front office and customer queries in a timely and efficient manner to deliver a first class customer experience. This includes emails, FOBOW's and Secure messages. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation. Completion of regular 1042 reconciliations working closely with key stakeholders including operational tax department and international and UK Custodians. Analysing operational processes, identifying and progressing opportunities for improvement. Assistance with ad hoc and scheduled projects as required. Assist with system testing as required. Provide Management Information when required. Performs other duties and responsibilities as assigned. Skills & Experience Required: Proven 3 Years+ experience in a corporate actions or dividend role including the ability to complete end to end processing of events. Advanced analytical skills to interpret complex market, legal, tax, and company data relating to corporate events. Full understanding of FCA rules including CASS , MiFID, Consumer Duty and CRS reporting. Full understanding of the financial and reputational risks associated with corporate action processing. Ability to develop a strong and trusting relationship with key stakeholders and internal business units - another essential component of the role is dealing with ad hoc requests from a variety of different Business Units across the firm as and when they arise. Advanced ability to effectively communicate; defined as communication that is direct, courteous, grammatically correct, clear, succinct, and business-like. Advanced ability to exercise sound judgement to make logical decisions and know when to escale issues. Credibly debate and challenge processes within your role in line with the approved Risk Appetite Framework. Advanced ability to organise, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment. Approaches all situations with positive outlook, energy and enthusiasm with resilience , drive and initiative. Shows creativity and takes individual ownership for work quality and improvement. Ability to be vocal and promote own ideas and solutions to colleagues of all levels. Degree in Business or finance related discipline or Level 3 IOC (CISI) - Desirable. Benefits: Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Job Title: Finance Manager Location: Marlow Salary: £60,000 - £65,000 About the Client Our client operates within the Manufacturing sector and is a well-established organisation with a strong market presence. They believe in empowering their employees with the tools and trust they need to make impactful decisions, fostering a collaborative and accountable working environment. About the Job This role will take ownership of the accounting operations function, ensuring financial processes run efficiently while maintaining accuracy and compliance. You will play a key role in supporting business performance through robust reporting, process improvements, and cross-functional collaboration. Duties will include: Leading the end-to-end accounting function across transactional finance and reporting activities Driving the delivery of accurate and timely financial close cycles Reviewing financial data to ensure integrity and consistency across all reporting outputs Managing statutory reporting and supporting tax compliance processes Acting as the main liaison for audit activities, ensuring documentation and controls are in place Overseeing product costing and contributing to cost control and margin analysis Identifying opportunities to streamline processes and enhance financial controls Supporting group reporting requirements, including preparation of key financial submissions Monitoring cash flow positions and maintaining effective banking relationships Ensuring indirect tax submissions and payroll reconciliations are completed accurately Providing financial insight and support to wider business functions About the Successful Applicant You will be a qualified accountant (ACA, ACCA, or CIMA) with strong experience in accounting operations within a manufacturing or similar environment. You will bring proven leadership skills, a proactive mindset, and the ability to communicate financial information clearly, alongside solid technical knowledge of financial reporting, controls, and compliance. What You Will Receive in Return You will join a well-established organisation offering a supportive and collaborative culture, with clear opportunities for progression. Alongside a competitive salary, you will gain exposure to senior stakeholders and play a key role in shaping financial processes within a dynamic and evolving business
Apr 11, 2026
Full time
Job Title: Finance Manager Location: Marlow Salary: £60,000 - £65,000 About the Client Our client operates within the Manufacturing sector and is a well-established organisation with a strong market presence. They believe in empowering their employees with the tools and trust they need to make impactful decisions, fostering a collaborative and accountable working environment. About the Job This role will take ownership of the accounting operations function, ensuring financial processes run efficiently while maintaining accuracy and compliance. You will play a key role in supporting business performance through robust reporting, process improvements, and cross-functional collaboration. Duties will include: Leading the end-to-end accounting function across transactional finance and reporting activities Driving the delivery of accurate and timely financial close cycles Reviewing financial data to ensure integrity and consistency across all reporting outputs Managing statutory reporting and supporting tax compliance processes Acting as the main liaison for audit activities, ensuring documentation and controls are in place Overseeing product costing and contributing to cost control and margin analysis Identifying opportunities to streamline processes and enhance financial controls Supporting group reporting requirements, including preparation of key financial submissions Monitoring cash flow positions and maintaining effective banking relationships Ensuring indirect tax submissions and payroll reconciliations are completed accurately Providing financial insight and support to wider business functions About the Successful Applicant You will be a qualified accountant (ACA, ACCA, or CIMA) with strong experience in accounting operations within a manufacturing or similar environment. You will bring proven leadership skills, a proactive mindset, and the ability to communicate financial information clearly, alongside solid technical knowledge of financial reporting, controls, and compliance. What You Will Receive in Return You will join a well-established organisation offering a supportive and collaborative culture, with clear opportunities for progression. Alongside a competitive salary, you will gain exposure to senior stakeholders and play a key role in shaping financial processes within a dynamic and evolving business
About the Role Grade Level (for internal use): 08 Only candidates who have the rights to work in London or Frankfurt will be considered. The Team The EMEA Leveraged Finance team are experts with respect to the leveraged loan and high yield bond markets. Within Leveraged Finance, the credit estimate function produces an abbreviated credit analysis (such as Credit Estimates, Private Credit Analysis and Mid-Market Evaluations) as an input to support the analysis of Structured Credit (CLOs), project finance or as stand alone credit ratings work. Our team values collaboration, analytical excellence, and the development of emerging talent in credit analysis. The team also undertakes data analysis in support of analytical publishing and supports the sector teams in recovery analysis. The Impact As a Credit Estimate Research Assistant, you will play a crucial role in evaluating middle market companies that directly impact CLO credit quality and small business financing access. The analyses you produce will be used by other S&P teams to rate Collateralized Loan Obligations, and by our clients to evaluate the credit quality of their overall loan portfolios. CLO Investors and Managers rely on our evaluation of middle market companies. Although our credit opinions are not publicly disclosed, they have a tremendous impact not only on the credit quality of the CLOs we rate but also on the ability of small businesses to borrow from an important segment of the financial markets. What You'll Gain Opportunities to work with a global team and hands on high impact credit experience Exposure to diverse industry sectors and credit analysis methodologies Direct mentorship from senior analysts and credit professionals Potential progression to investor facing roles and research projects Responsibilities Analyse company financials and prepare daily company evaluations for review by senior analysts Assist with detailed financial analysis for use in reports and related materials for S&P Global Ratings publications Work within a global team of analysts to analyse pertinent financial, operational and industry data to determine Credit Estimates Demonstrate attention to detail and quality focus while meeting specific timelines and deliverables As a Credit Estimates Research Assistant, you will initially spend most of your time learning the methodology by which S&P performs credit analysis and getting familiar with our analytical tools and processes. You will focus on analysing a number of diverse companies and learn how to evaluate credit quality as efficiently as possible Actively seek guidance and feedback to continuously improve analytical skills and credit assessment capabilities As you gain experience, you may deal with investors directly and work on research projects Collaborate effectively with team members to achieve common analytical goals and support broader team objectives All employees are required to work from the office a minimum of 2 days per week We require all candidates who reach the final stage of our interview process to attend at least one in person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer What We're Looking For Required Qualifications Analytical skills, especially financial statement and quantitative analysis Some commercial credit or financial and credit analytical experience. An S&P Global employee at this level would typically have 1+ years of experience A Bachelor's degree in Finance, Accounting, Economics, Commerce, Business or Mathematics Fluency in English (written and verbal) along with fluent (written and verbal) French and/or Dutch and/or Spanish language skills Strong Excel skills Strong attention to detail Excellent verbal and written communication skills Ability to produce high quality analytical output within defined parameters and timelines Preferred Qualifications Progress towards CFA/MBA would be desirable Demonstrated curiosity and eagerness to learn credit analysis methodologies Experience working collaboratively in team environments Strong problem solving abilities and resourceful approach to analytical challenges About S&P Global Ratings At S&P Global Ratings, our analyst driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law . click apply for full job details
Apr 11, 2026
Full time
About the Role Grade Level (for internal use): 08 Only candidates who have the rights to work in London or Frankfurt will be considered. The Team The EMEA Leveraged Finance team are experts with respect to the leveraged loan and high yield bond markets. Within Leveraged Finance, the credit estimate function produces an abbreviated credit analysis (such as Credit Estimates, Private Credit Analysis and Mid-Market Evaluations) as an input to support the analysis of Structured Credit (CLOs), project finance or as stand alone credit ratings work. Our team values collaboration, analytical excellence, and the development of emerging talent in credit analysis. The team also undertakes data analysis in support of analytical publishing and supports the sector teams in recovery analysis. The Impact As a Credit Estimate Research Assistant, you will play a crucial role in evaluating middle market companies that directly impact CLO credit quality and small business financing access. The analyses you produce will be used by other S&P teams to rate Collateralized Loan Obligations, and by our clients to evaluate the credit quality of their overall loan portfolios. CLO Investors and Managers rely on our evaluation of middle market companies. Although our credit opinions are not publicly disclosed, they have a tremendous impact not only on the credit quality of the CLOs we rate but also on the ability of small businesses to borrow from an important segment of the financial markets. What You'll Gain Opportunities to work with a global team and hands on high impact credit experience Exposure to diverse industry sectors and credit analysis methodologies Direct mentorship from senior analysts and credit professionals Potential progression to investor facing roles and research projects Responsibilities Analyse company financials and prepare daily company evaluations for review by senior analysts Assist with detailed financial analysis for use in reports and related materials for S&P Global Ratings publications Work within a global team of analysts to analyse pertinent financial, operational and industry data to determine Credit Estimates Demonstrate attention to detail and quality focus while meeting specific timelines and deliverables As a Credit Estimates Research Assistant, you will initially spend most of your time learning the methodology by which S&P performs credit analysis and getting familiar with our analytical tools and processes. You will focus on analysing a number of diverse companies and learn how to evaluate credit quality as efficiently as possible Actively seek guidance and feedback to continuously improve analytical skills and credit assessment capabilities As you gain experience, you may deal with investors directly and work on research projects Collaborate effectively with team members to achieve common analytical goals and support broader team objectives All employees are required to work from the office a minimum of 2 days per week We require all candidates who reach the final stage of our interview process to attend at least one in person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer What We're Looking For Required Qualifications Analytical skills, especially financial statement and quantitative analysis Some commercial credit or financial and credit analytical experience. An S&P Global employee at this level would typically have 1+ years of experience A Bachelor's degree in Finance, Accounting, Economics, Commerce, Business or Mathematics Fluency in English (written and verbal) along with fluent (written and verbal) French and/or Dutch and/or Spanish language skills Strong Excel skills Strong attention to detail Excellent verbal and written communication skills Ability to produce high quality analytical output within defined parameters and timelines Preferred Qualifications Progress towards CFA/MBA would be desirable Demonstrated curiosity and eagerness to learn credit analysis methodologies Experience working collaboratively in team environments Strong problem solving abilities and resourceful approach to analytical challenges About S&P Global Ratings At S&P Global Ratings, our analyst driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law . click apply for full job details
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In 4 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 140+, and secured over $100M in funding from notable VC's, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here. About the Role Sona's Customer team is one of the largest in the business - 40+ people across Implementation, Support, Success and Payroll - but it has no dedicated operations function. This is a new hire, and the first of its kind at Sona. You'll sit across all four customer-facing teams, building the operational backbone they need to scale: standardised processes, accurate reporting and data infrastructure, resource planning frameworks, and tooling ownership. You'll work directly with the VP Customer and team Directors to turn operational gaps into structured, repeatable ways of working. This isn't an optimisation role. There's no predecessor, no established playbook, and no existing ops processes to inherit. You'll be building from scratch - defining what good looks like, earning trust across teams that haven't had a dedicated ops partner before, and driving cross functional projects that customer facing staff can't prioritise alongside their day to day. You'll also collaborate closely with other teams across Sona including Sales, Product and Finance to ensure smooth information flows between functions. If you're energised by ambiguity, thrive on building structure where none exist, and want to have a measurable impact on how a high growth team operates - this is the role. Responsibilities Build and own the reporting and data layer for the Customer team, giving leaders accurate, actionable insight into team performance and customer health Design and implement standardised processes across teams Own and develop customer tooling, ensuring it's properly configured, adopted, and driving value Develop resource planning and capacity frameworks Own the Customer team revenue forecast by tracking customer launch timelines with Project Managers and converting them into accurate subscription invoicing schedules Work with Product Ops and other cross functional partners to ensure clean handovers and information flow between teams Drive change management across multiple teams, introducing new ways of working and building buy in from senior stakeholders Communicate updates and drive alignment across the wider Customer team Requirements Strong operational and analytical background - you're comfortable building reporting frameworks, owning data quality, and using insight to drive decisions High AI proficiency - you actively use AI tools in your work and are curious about how they can improve operations and workflows Experience working cross functionally across multiple teams, ideally in a customer, post sales, or professional services environment Proven ability to introduce new processes or ways of working into teams that didn't have them before - you've done change management, not just process execution Complex problem solving skills - you can take ambiguous, multi stakeholder challenges and break them down into actionable plans Clear, confident communicator who can work with senior stakeholders and translate between strategic priorities and operational delivery Comfortable in a high growth environment where you're building structure, not inheriting it Bonus Background in strategy or management consulting (e.g. MBB or boutique firms) with structured thinking and the ability to context switch across problem types Previous experience in a generalist or operations role at a high growth SaaS scaleup Hands on experience with customer platforms such as CRM, CS tools, or ticketing systems Exposure to implementation or professional services operations Benefits Salary: £80,000 - £95,000 dependent on experience Hybrid working: 3+ days per week in the London office Share options 35 days annual leave (25 days standard plus 10 flexible public holiday days) Extra day of leave for every year of service Pension contributions matched up to 5% Comprehensive health insurance Enhanced parental leave & pay Bi annual all expenses paid team retreats The latest Macbook and equipment budget for your home office Professional development budget Unlimited free books Note: this represents a typical benefits package for a UK based, full time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
Apr 11, 2026
Full time
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams. In 4 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 140+, and secured over $100M in funding from notable VC's, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It's a hugely exciting time to be joining the team as we're still small enough that you'll have a significant impact on the company's growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here. About the Role Sona's Customer team is one of the largest in the business - 40+ people across Implementation, Support, Success and Payroll - but it has no dedicated operations function. This is a new hire, and the first of its kind at Sona. You'll sit across all four customer-facing teams, building the operational backbone they need to scale: standardised processes, accurate reporting and data infrastructure, resource planning frameworks, and tooling ownership. You'll work directly with the VP Customer and team Directors to turn operational gaps into structured, repeatable ways of working. This isn't an optimisation role. There's no predecessor, no established playbook, and no existing ops processes to inherit. You'll be building from scratch - defining what good looks like, earning trust across teams that haven't had a dedicated ops partner before, and driving cross functional projects that customer facing staff can't prioritise alongside their day to day. You'll also collaborate closely with other teams across Sona including Sales, Product and Finance to ensure smooth information flows between functions. If you're energised by ambiguity, thrive on building structure where none exist, and want to have a measurable impact on how a high growth team operates - this is the role. Responsibilities Build and own the reporting and data layer for the Customer team, giving leaders accurate, actionable insight into team performance and customer health Design and implement standardised processes across teams Own and develop customer tooling, ensuring it's properly configured, adopted, and driving value Develop resource planning and capacity frameworks Own the Customer team revenue forecast by tracking customer launch timelines with Project Managers and converting them into accurate subscription invoicing schedules Work with Product Ops and other cross functional partners to ensure clean handovers and information flow between teams Drive change management across multiple teams, introducing new ways of working and building buy in from senior stakeholders Communicate updates and drive alignment across the wider Customer team Requirements Strong operational and analytical background - you're comfortable building reporting frameworks, owning data quality, and using insight to drive decisions High AI proficiency - you actively use AI tools in your work and are curious about how they can improve operations and workflows Experience working cross functionally across multiple teams, ideally in a customer, post sales, or professional services environment Proven ability to introduce new processes or ways of working into teams that didn't have them before - you've done change management, not just process execution Complex problem solving skills - you can take ambiguous, multi stakeholder challenges and break them down into actionable plans Clear, confident communicator who can work with senior stakeholders and translate between strategic priorities and operational delivery Comfortable in a high growth environment where you're building structure, not inheriting it Bonus Background in strategy or management consulting (e.g. MBB or boutique firms) with structured thinking and the ability to context switch across problem types Previous experience in a generalist or operations role at a high growth SaaS scaleup Hands on experience with customer platforms such as CRM, CS tools, or ticketing systems Exposure to implementation or professional services operations Benefits Salary: £80,000 - £95,000 dependent on experience Hybrid working: 3+ days per week in the London office Share options 35 days annual leave (25 days standard plus 10 flexible public holiday days) Extra day of leave for every year of service Pension contributions matched up to 5% Comprehensive health insurance Enhanced parental leave & pay Bi annual all expenses paid team retreats The latest Macbook and equipment budget for your home office Professional development budget Unlimited free books Note: this represents a typical benefits package for a UK based, full time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
