Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday night feast, a post gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role We collaborate with an unparalleled range of restaurant, grocery and retail partners, as well as many of the world's most influential consumer brands. Combined with our extensive first party customer data, this creates a powerful opportunity to build a Retail Media ecosystem that brings real value to both partners and customers through better personalisation and smarter campaign delivery. As Head of BI & Analytics - Retail Media within our Global Sales department, you'll play a key role in transforming our already significant Retail Media operation into one of the largest networks in Europe. Leading a team of data professionals, you'll collaborate closely with teams across the organisation to forecast and analyse the performance of our Retail Media suite, continuously offering recommendations to enhance our products, improve performance and support commercial growth. This is a truly global role: you'll build strong relationships with local country teams as well as central functions, influencing decision making at all levels. We're looking for someone who embodies our behaviours of Lead, Deliver and Care, brings fresh perspectives, challenges the status quo, and drives bold, innovative solutions to move our vision forward. These are some of the key components to the position: Lead, mentor and develop a team of experienced data professionals Generate insights and recommendations that drive revenue and help to build a best in class Retail Media ecosystem Leverage AI tools, data visualisations and advanced analytics methodologies to drive business impact Quickly build close relationships with senior leadership, local country teams and stakeholders across Product, Technology, Finance and Marketing Demonstrate strong project management skills, driving change management in this fast growing area of the business Communicate clearly and effectively, with an ability to influence stakeholders and suppliers Stay close to industry trends and competitor activity, and gain a deep understanding of partner behaviour and expectations What will you bring to the team? Prior experience at an e commerce, fintech or consultancy firm is preferred, ideally with a background in Retail Media Proven expertise of presenting analyses and recommendations to Executive Leadership in a fast paced, global environment Demonstrated ability in managing, mentoring and developing teams, fostering a collaborative, growth oriented team culture Strong background in AI tooling, machine learning models and advanced analytics to drive innovation in the Retail Media space. Experience of pricing/auction modelling and campaign yield optimisation is highly desirable Positive, proactive attitude with a strong work ethic; celebrate team wins, own your results, be happy to give and receive feedback. At JET, this is how we play Our teams forge connections internally and work with some of the best known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
Jan 10, 2026
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday night feast, a post gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role We collaborate with an unparalleled range of restaurant, grocery and retail partners, as well as many of the world's most influential consumer brands. Combined with our extensive first party customer data, this creates a powerful opportunity to build a Retail Media ecosystem that brings real value to both partners and customers through better personalisation and smarter campaign delivery. As Head of BI & Analytics - Retail Media within our Global Sales department, you'll play a key role in transforming our already significant Retail Media operation into one of the largest networks in Europe. Leading a team of data professionals, you'll collaborate closely with teams across the organisation to forecast and analyse the performance of our Retail Media suite, continuously offering recommendations to enhance our products, improve performance and support commercial growth. This is a truly global role: you'll build strong relationships with local country teams as well as central functions, influencing decision making at all levels. We're looking for someone who embodies our behaviours of Lead, Deliver and Care, brings fresh perspectives, challenges the status quo, and drives bold, innovative solutions to move our vision forward. These are some of the key components to the position: Lead, mentor and develop a team of experienced data professionals Generate insights and recommendations that drive revenue and help to build a best in class Retail Media ecosystem Leverage AI tools, data visualisations and advanced analytics methodologies to drive business impact Quickly build close relationships with senior leadership, local country teams and stakeholders across Product, Technology, Finance and Marketing Demonstrate strong project management skills, driving change management in this fast growing area of the business Communicate clearly and effectively, with an ability to influence stakeholders and suppliers Stay close to industry trends and competitor activity, and gain a deep understanding of partner behaviour and expectations What will you bring to the team? Prior experience at an e commerce, fintech or consultancy firm is preferred, ideally with a background in Retail Media Proven expertise of presenting analyses and recommendations to Executive Leadership in a fast paced, global environment Demonstrated ability in managing, mentoring and developing teams, fostering a collaborative, growth oriented team culture Strong background in AI tooling, machine learning models and advanced analytics to drive innovation in the Retail Media space. Experience of pricing/auction modelling and campaign yield optimisation is highly desirable Positive, proactive attitude with a strong work ethic; celebrate team wins, own your results, be happy to give and receive feedback. At JET, this is how we play Our teams forge connections internally and work with some of the best known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers' loyalty, again and again. Fun, fast paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we're building a customer first culture which enables us to stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? Apply now!
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Jan 08, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Nova Systems is a leading engineering services and technology solutions company, partnering with our Defence and Para-public clients to keep our nations and people safe and secure. At Nova, we work collaboratively to achieve our vision and our strategic objectives, whilst staying true to our values of Trust, Professionalism, Community and Passion. We collectively contribute to a safe, respectful, and inclusive workplace, valuing diversity in all its forms. The Role As a Project Support Officer within Nova Systems International, you will be part of the Project Support team within Business Operations and Assurance, which is part of the "Enabling" functions of the business. These functions include Finance, Project Support, Quality & Assurance, Security, Training, Health and Safety, Human Resource Management, ICT, Legal and Commercial, Facilities, Marketing and Communications and Knowledge Management. You will work across all programmes, ensuring Programme Managers have high-level administrative support and project coordination. You will support the development and implementation of effective administrative systems, processes and procedures in line with business needs within this role. Key Accountabilities Build trusted relationships with team members, project and programme managers and Nova General Managers to provide the appropriate project support, including support on the project management system, invoicing, budget and forecasting, programme review and reporting Support to projects using Nova's Project Management System Monitoring and managing the Opportunities and Contact inboxes Participate in opportunity pipeline activities (monitor opportunities / contracts, attend bid meetings and take minutes, monthly opportunity analysis) Monitor and report on project outputs and outcomes as required and support Project Managers in achieving project outcomes, including monthly financial reporting to companywide timescales Maintain relationships with customers, clients, contractors and key stakeholders in the Aerospace sector to promote and support the delivery of the project, in line with the role As a team member, to help identify, create, and continually review the appropriate management information for project support, including project performance, risks and opportunities Provide wider PMO services as required Deputise for the Senior Project Support Officer when required. Support the management of the subcontractor process Essential Experience and Requirements Competence in Microsoft Word, Excel and PowerPoint Experience in data analysis Strong interpersonal skills An understanding of project finances High level of written and verbal communication skills Self-motivated, able to operate with a degree of autonomy Attention to detail and working to company deadlines Flexible, positive and committed team member, who works to very high standards Demonstrates a commitment to professional development Takes initiative to update own skills High level of organisational skills Experience working in the Defence Sector PowerBI and Data Analytics Project Management Qualifications Security and Eligibility Right to work in the UK without Sponsorship Ability to hold UK Security Clearance UK Drivers Licence Why Join us? At Nova Systems, you'll be part of a mission-driven team that values innovation, trust, and collaboration. We offer a supportive environment for learning and development, backed by our professional development allowance, mentoring, and opportunities to work on impactful UK and global defence projects. 8.5 Matched Salary Sacrifice Pension Up to £3000 Annual Professional Development Allowance 25 days Annual Leave + UK Public Holidays Enhanced Parental Leave Loyalty Leave Private Medical Insurance Life Insurance Up to 6 Weeks Sick Pay Employee Assistance Program Reward & Recognition Programme Discounts and more Flexible and Hybrid working Free Parking Please Note Due to the nature of the work Nova does with the UK Ministry of Defence we are required to comply with government regulations related to BPSS background checks and security clearances, refusal to participate will result in withdrawal of the offer. We must also obtain your citizenship and country of birth information at the beginning of the recruitment process. We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
Jan 01, 2026
Full time
Nova Systems is a leading engineering services and technology solutions company, partnering with our Defence and Para-public clients to keep our nations and people safe and secure. At Nova, we work collaboratively to achieve our vision and our strategic objectives, whilst staying true to our values of Trust, Professionalism, Community and Passion. We collectively contribute to a safe, respectful, and inclusive workplace, valuing diversity in all its forms. The Role As a Project Support Officer within Nova Systems International, you will be part of the Project Support team within Business Operations and Assurance, which is part of the "Enabling" functions of the business. These functions include Finance, Project Support, Quality & Assurance, Security, Training, Health and Safety, Human Resource Management, ICT, Legal and Commercial, Facilities, Marketing and Communications and Knowledge Management. You will work across all programmes, ensuring Programme Managers have high-level administrative support and project coordination. You will support the development and implementation of effective administrative systems, processes and procedures in line with business needs within this role. Key Accountabilities Build trusted relationships with team members, project and programme managers and Nova General Managers to provide the appropriate project support, including support on the project management system, invoicing, budget and forecasting, programme review and reporting Support to projects using Nova's Project Management System Monitoring and managing the Opportunities and Contact inboxes Participate in opportunity pipeline activities (monitor opportunities / contracts, attend bid meetings and take minutes, monthly opportunity analysis) Monitor and report on project outputs and outcomes as required and support Project Managers in achieving project outcomes, including monthly financial reporting to companywide timescales Maintain relationships with customers, clients, contractors and key stakeholders in the Aerospace sector to promote and support the delivery of the project, in line with the role As a team member, to help identify, create, and continually review the appropriate management information for project support, including project performance, risks and opportunities Provide wider PMO services as required Deputise for the Senior Project Support Officer when required. Support the management of the subcontractor process Essential Experience and Requirements Competence in Microsoft Word, Excel and PowerPoint Experience in data analysis Strong interpersonal skills An understanding of project finances High level of written and verbal communication skills Self-motivated, able to operate with a degree of autonomy Attention to detail and working to company deadlines Flexible, positive and committed team member, who works to very high standards Demonstrates a commitment to professional development Takes initiative to update own skills High level of organisational skills Experience working in the Defence Sector PowerBI and Data Analytics Project Management Qualifications Security and Eligibility Right to work in the UK without Sponsorship Ability to hold UK Security Clearance UK Drivers Licence Why Join us? At Nova Systems, you'll be part of a mission-driven team that values innovation, trust, and collaboration. We offer a supportive environment for learning and development, backed by our professional development allowance, mentoring, and opportunities to work on impactful UK and global defence projects. 8.5 Matched Salary Sacrifice Pension Up to £3000 Annual Professional Development Allowance 25 days Annual Leave + UK Public Holidays Enhanced Parental Leave Loyalty Leave Private Medical Insurance Life Insurance Up to 6 Weeks Sick Pay Employee Assistance Program Reward & Recognition Programme Discounts and more Flexible and Hybrid working Free Parking Please Note Due to the nature of the work Nova does with the UK Ministry of Defence we are required to comply with government regulations related to BPSS background checks and security clearances, refusal to participate will result in withdrawal of the offer. We must also obtain your citizenship and country of birth information at the beginning of the recruitment process. We are committed to increasing diversity of staff within Nova Systems International and within the aerospace and engineering sector. We welcome applications from everyone who meets the requirements of the role description, and we are committed to equal opportunity, equal treatment, and respect for every individual. Armed Forces Covenant. We recognize the value that serving personnel, reservists, veterans, and military families bring to our business. We offer, and value, flexible working and we are also proud to be committed to mental health awareness and to actively support the wellbeing of our team. If you have special access requirements, please do let us know.
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview We are seeking a seasoned Senior Account Manager to manage and grow relationships with our most strategic hotel customers across the French region. This role is integral to our mission of delivering long-term value to our clients in the hospitality sector through our cutting-edge hospitality software solutions. Who you are the ideal candidate will be fluent in French and English with a strong understanding of hotel operations and hospitality technology will bring a customer-first mindset focused on retention, growth, and strategic partnership What you will do Strategic Account Management : Own and manage relationships with a portfolio of high-value hotel customers in the CEE region. Retention & Value Delivery : Drive customer retention through proactive value delivery, regular business reviews, and identifying new opportunities for improvement. Customer Escalations : Act as the primary escalation point for strategic customers; resolve issues swiftly in collaboration with support, product, and engineering teams. Account Planning : Develop and maintain long-term account strategies aligned with customer goals and internal business objectives. Upsell & Cross-Sell : Identify and execute on upsell and cross-sell opportunities by understanding evolving customer needs and aligning them with product offerings. Renewals & Pricing : Lead renewal discussions, contract negotiations, and pricing strategy in collaboration with legal and finance teams. Product Education & Advocacy : Educate customers on new features and best practices; act as a trusted advisor on the software's strategic value. Stakeholder Management : Build strong multi-level relationships (operational to executive) within customer organizations. Customer Insights : Provide structured feedback to product and marketing teams based on customer insights and competitive intelligence. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Jan 01, 2026
Full time
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview We are seeking a seasoned Senior Account Manager to manage and grow relationships with our most strategic hotel customers across the French region. This role is integral to our mission of delivering long-term value to our clients in the hospitality sector through our cutting-edge hospitality software solutions. Who you are the ideal candidate will be fluent in French and English with a strong understanding of hotel operations and hospitality technology will bring a customer-first mindset focused on retention, growth, and strategic partnership What you will do Strategic Account Management : Own and manage relationships with a portfolio of high-value hotel customers in the CEE region. Retention & Value Delivery : Drive customer retention through proactive value delivery, regular business reviews, and identifying new opportunities for improvement. Customer Escalations : Act as the primary escalation point for strategic customers; resolve issues swiftly in collaboration with support, product, and engineering teams. Account Planning : Develop and maintain long-term account strategies aligned with customer goals and internal business objectives. Upsell & Cross-Sell : Identify and execute on upsell and cross-sell opportunities by understanding evolving customer needs and aligning them with product offerings. Renewals & Pricing : Lead renewal discussions, contract negotiations, and pricing strategy in collaboration with legal and finance teams. Product Education & Advocacy : Educate customers on new features and best practices; act as a trusted advisor on the software's strategic value. Stakeholder Management : Build strong multi-level relationships (operational to executive) within customer organizations. Customer Insights : Provide structured feedback to product and marketing teams based on customer insights and competitive intelligence. Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing. Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. The Client Director will be responsible for driving revenue growth through the deployment of our innovative services with all UK mortgage lending banks and overseeing all commercial activities with lenders in the company. This includes leading the sales activity with assigned Tier 1 and Tier 2 lenders, including defining a strategy, mapping relationships and ensuring internal advocacy and support. The primary objective is new business revenue with a key focus on UK lenders of all sizes but with a bias towards Tier 1 lenders, with whom you will lead the sales effort. You will therefore have experience in, and be comfortable with, establishing and building relationships with CXO client stakeholders. The role will establish relationships with and bring on partners that may be key enablers to build our customer base (e.g. mortgage origination providers, practice Management System providers), which includes the negotiation of contracts and deal execution. Salary Flexible depending on experience with significant OTE. Key Accountabilities Revenue Growth:Develop and implement strategies to drive revenue growth and achieve financial targets. Deliver personal targets for revenue on volumes and new customer onboarding. Leadership:demonstrate role model behaviours to inspire and motivate the more junior members of the team, including colleagues from other functional areas Strategy Development:Support the company's growth strategy and develop go to market plans for new products and services. Customer Relationships:Foster strong relationships with key customers and partners to drive loyalty and long term business success. Revenue Expansion:Identify and explore new channels, and opportunities for revenue expansion. Forecasting:Ensure sales and revenue forecasts are qualified and validated, with opportunities clearly categorised and tracked. Collaboration:Work closely with other departments to ensure alignment on goals and execution plans. Budget Management:Develop and manage budgets for all revenue related activities, ensuring efficient use of resources. Risk Management:Identify and mitigate risks related to revenue generation and market competition. Skills & Experience Required Education:Bachelor's degree in Business, Marketing, Finance, or a related field. Master's degree or MBA preferred. Experience:Minimum of 10 years of experience in revenue generating roles meeting or exceeding sales targets in FinServ, with at least 5 years in a senior leadership position. Market knowledge: existing relationships and a track record of technology (SaaS) related sales to senior stakeholders (ideally C Suite level) in major banks, building societies, challenger banks and the Property Market in general across the UK is critical. Primary domain knowledge in the processing of mortgages and payments is desirable. Sales ExpertiseProven track record of driving sales growth and leading high performing sales teams. Knowledge of and practical application of Miller Heimann sales methodology and the use of Salesforce CRM is desirable. Marketing KnowledgeStrong understanding of marketing principles, including digital marketing, brand management, and lead generation. Customer SuccessExperience in developing and implementing customer success strategies to drive retention and growth. Business DevelopmentDemonstrated ability to identify and capitalize on new business opportunities. Analytical SkillsStrong analytical and problem solving skills, with the ability to interpret data and make data driven decisions. CommunicationExcellent verbal and written communication skills, with the ability to influence and negotiate effectively. Stakeholder ManagementThe ability to effectively navigate and ultimately manage complex client stakeholder structures. Key Attributes Relationship Builder: Builds strong relationships externally, and also internally. Thought Leader: Demonstrable thought leadership in the sector and with credibility to articulate the PEXA value proposition in a meaningful way. Visionary:Ability to foresee market trends and develop strategies that capitalize on opportunities. Strategic Thinker:Strategic mindset with the ability to develop and execute long term plans. Customer Centric:Focus on understanding and meeting the needs of customers to drive satisfaction and loyalty. Collaborative:Team player who can work effectively across departments and build strong relationships. Results Driven:Strong focus on achieving targets and driving business outcomes. Innovative:Creative thinker who can develop new and innovative approaches to revenue generation. Resilient:Ability to thrive in a fast paced, dynamic environment and manage change effectively. Able to perform where there is ambiguity and shows a proactive and pragmatic mindset. Ethical:Commitment to integrity, transparency, and ethical leadership. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. Post offer employment checks The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at Cifas. GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as "PEXA Group"). When we processyour applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with anothercompany within thePEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice
Jan 01, 2026
Full time
Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week. We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We're growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing. Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. The Client Director will be responsible for driving revenue growth through the deployment of our innovative services with all UK mortgage lending banks and overseeing all commercial activities with lenders in the company. This includes leading the sales activity with assigned Tier 1 and Tier 2 lenders, including defining a strategy, mapping relationships and ensuring internal advocacy and support. The primary objective is new business revenue with a key focus on UK lenders of all sizes but with a bias towards Tier 1 lenders, with whom you will lead the sales effort. You will therefore have experience in, and be comfortable with, establishing and building relationships with CXO client stakeholders. The role will establish relationships with and bring on partners that may be key enablers to build our customer base (e.g. mortgage origination providers, practice Management System providers), which includes the negotiation of contracts and deal execution. Salary Flexible depending on experience with significant OTE. Key Accountabilities Revenue Growth:Develop and implement strategies to drive revenue growth and achieve financial targets. Deliver personal targets for revenue on volumes and new customer onboarding. Leadership:demonstrate role model behaviours to inspire and motivate the more junior members of the team, including colleagues from other functional areas Strategy Development:Support the company's growth strategy and develop go to market plans for new products and services. Customer Relationships:Foster strong relationships with key customers and partners to drive loyalty and long term business success. Revenue Expansion:Identify and explore new channels, and opportunities for revenue expansion. Forecasting:Ensure sales and revenue forecasts are qualified and validated, with opportunities clearly categorised and tracked. Collaboration:Work closely with other departments to ensure alignment on goals and execution plans. Budget Management:Develop and manage budgets for all revenue related activities, ensuring efficient use of resources. Risk Management:Identify and mitigate risks related to revenue generation and market competition. Skills & Experience Required Education:Bachelor's degree in Business, Marketing, Finance, or a related field. Master's degree or MBA preferred. Experience:Minimum of 10 years of experience in revenue generating roles meeting or exceeding sales targets in FinServ, with at least 5 years in a senior leadership position. Market knowledge: existing relationships and a track record of technology (SaaS) related sales to senior stakeholders (ideally C Suite level) in major banks, building societies, challenger banks and the Property Market in general across the UK is critical. Primary domain knowledge in the processing of mortgages and payments is desirable. Sales ExpertiseProven track record of driving sales growth and leading high performing sales teams. Knowledge of and practical application of Miller Heimann sales methodology and the use of Salesforce CRM is desirable. Marketing KnowledgeStrong understanding of marketing principles, including digital marketing, brand management, and lead generation. Customer SuccessExperience in developing and implementing customer success strategies to drive retention and growth. Business DevelopmentDemonstrated ability to identify and capitalize on new business opportunities. Analytical SkillsStrong analytical and problem solving skills, with the ability to interpret data and make data driven decisions. CommunicationExcellent verbal and written communication skills, with the ability to influence and negotiate effectively. Stakeholder ManagementThe ability to effectively navigate and ultimately manage complex client stakeholder structures. Key Attributes Relationship Builder: Builds strong relationships externally, and also internally. Thought Leader: Demonstrable thought leadership in the sector and with credibility to articulate the PEXA value proposition in a meaningful way. Visionary:Ability to foresee market trends and develop strategies that capitalize on opportunities. Strategic Thinker:Strategic mindset with the ability to develop and execute long term plans. Customer Centric:Focus on understanding and meeting the needs of customers to drive satisfaction and loyalty. Collaborative:Team player who can work effectively across departments and build strong relationships. Results Driven:Strong focus on achieving targets and driving business outcomes. Innovative:Creative thinker who can develop new and innovative approaches to revenue generation. Resilient:Ability to thrive in a fast paced, dynamic environment and manage change effectively. Able to perform where there is ambiguity and shows a proactive and pragmatic mindset. Ethical:Commitment to integrity, transparency, and ethical leadership. Sounds like you? We at PEXA are ready so if this role sounds like you apply today. Post offer employment checks The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at Cifas. GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited(a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred tocollectively as "PEXA Group"). When we processyour applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with anothercompany within thePEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice
Commercial Director (Sheffield) - Enterprise IT Infrastructure and IT managed Services Location: Sheffield Hours: 37 hours a week (Monday to Thursday 9 am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 520 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2400 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne Sheffield's ethos centers on "uncomplicating" technology through personal connections, problem-solving, and outcome improvement. This commitment is deeply rooted in a passion for family and extends to supporting local organizations and fostering long-term partnerships within the community. Role Overview: We are seeking a dynamic and visionary Commercial Director to lead sales and drive profitable growth for our Sheffield branch. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch's profitability and long-term success. The Commercial Director will manage and develop high-performing teams, foster a digital-first culture, and champion the adoption of emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales & Operations:Champion the adoption and integration of AI-driven tools and data analytics to enhance sales effectiveness, customer engagement, and decision-making processes. Business Development:Identify, pursue, and secure new business opportunities across target sectors, building strong relationships with key clients and stakeholders. Digital Transformation:Lead digital transformation initiatives, embedding a digital-first culture, optimizing digital sales channels, and ensuring seamless digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product lines, and reporting regularly to senior management. Sales Leadership:Oversee the sales pipeline, lead on major bids and proposals, and ensure the branch meets or exceeds annual gross profit (AGP) targets. Market Analysis:Continuously monitor market trends, competitor activity, and emerging opportunities or threats, providing insights to inform commercial decisions. Technical Collaboration:Work closely with technical and operations teams to ensure client requirements are met, solutions are delivered seamlessly, and service quality is maintained. Revenue Operations (RevOps) Leadership:Following group policy and tools for revops implement and oversee the RevOps framework for Sheffield sales, aligning sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies:Develop and implement proactive, data-driven sales strategies, leveraging AI and analytics to anticipate client needs and deliver tailored solutions. MSP Sales Expertise - Serve as the subject matter expert (SME) in Managed IT, providing guidance on IT MSP best sales practices. Stakeholder Management:Represent the Sheffield branch at group level, collaborating with other branches and group directors to achieve wider business goals. Requirements: Proven experience in a senior commercial, sales, or business development leadership role, ideally within IT, technology, or professional services sectors. Strong track record in developing and executing successful commercial strategies and delivering sustained revenue growth. Excellent leadership, people management, and mentoring skills, with experience managing multi-disciplinary teams. Deep understanding of B2B sales, account management, and client engagement, preferably with experience in managed services or IT solutions. Strong financial acumen, with experience managing budgets, P&L, and commercial performance. Demonstrated experience leading digital transformation and integrating digital tools and AI into commercial operations. Exceptional communication, negotiation, and stakeholder management skills. Ability to analyse market trends, identify opportunities, and respond to competitive threats. Technical aptitude, with the ability to collaborate effectively with technical teams and understand client requirements. Experience with CRM systems (e.g., Salesforce) and data-driven sales management is desirable. Degree in Business, Management, or a related field preferred; relevant professional qualifications are a plus. Competitive salary with performance-based incentives. Professional development and career progression opportunities. Collaborative and inclusive work environment. Employee Assistance Programme (EAP). Life assurance (3x salary). Discount platform and other lifestyle benefits. Company pension scheme (5% employer contribution). Generous holiday entitlement, including birthday leave. Flexible working options. Additional branch and departmental incentives. Additional Considerations: Willingness to travel as required for client meetings and group collaboration. Commitment to diversity, equity, and inclusion in all commercial activities. Strong ethical standards and integrity in all business dealings. How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Jan 01, 2026
Full time
Commercial Director (Sheffield) - Enterprise IT Infrastructure and IT managed Services Location: Sheffield Hours: 37 hours a week (Monday to Thursday 9 am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 520 staff and was ranked in the top 50 Best Companies to work for in the UK awards 2023 and in the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2400 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS. Addressing the needs of SME, mid-market and Enterprise, FluidOne consults with its customers to design solutions that complement their in-house IT structures. FluidOne takes complex hybrid multi-site environments and makes them simple and secure, so end-users can access their business applications wherever they are. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne Sheffield's ethos centers on "uncomplicating" technology through personal connections, problem-solving, and outcome improvement. This commitment is deeply rooted in a passion for family and extends to supporting local organizations and fostering long-term partnerships within the community. Role Overview: We are seeking a dynamic and visionary Commercial Director to lead sales and drive profitable growth for our Sheffield branch. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch's profitability and long-term success. The Commercial Director will manage and develop high-performing teams, foster a digital-first culture, and champion the adoption of emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales & Operations:Champion the adoption and integration of AI-driven tools and data analytics to enhance sales effectiveness, customer engagement, and decision-making processes. Business Development:Identify, pursue, and secure new business opportunities across target sectors, building strong relationships with key clients and stakeholders. Digital Transformation:Lead digital transformation initiatives, embedding a digital-first culture, optimizing digital sales channels, and ensuring seamless digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product lines, and reporting regularly to senior management. Sales Leadership:Oversee the sales pipeline, lead on major bids and proposals, and ensure the branch meets or exceeds annual gross profit (AGP) targets. Market Analysis:Continuously monitor market trends, competitor activity, and emerging opportunities or threats, providing insights to inform commercial decisions. Technical Collaboration:Work closely with technical and operations teams to ensure client requirements are met, solutions are delivered seamlessly, and service quality is maintained. Revenue Operations (RevOps) Leadership:Following group policy and tools for revops implement and oversee the RevOps framework for Sheffield sales, aligning sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies:Develop and implement proactive, data-driven sales strategies, leveraging AI and analytics to anticipate client needs and deliver tailored solutions. MSP Sales Expertise - Serve as the subject matter expert (SME) in Managed IT, providing guidance on IT MSP best sales practices. Stakeholder Management:Represent the Sheffield branch at group level, collaborating with other branches and group directors to achieve wider business goals. Requirements: Proven experience in a senior commercial, sales, or business development leadership role, ideally within IT, technology, or professional services sectors. Strong track record in developing and executing successful commercial strategies and delivering sustained revenue growth. Excellent leadership, people management, and mentoring skills, with experience managing multi-disciplinary teams. Deep understanding of B2B sales, account management, and client engagement, preferably with experience in managed services or IT solutions. Strong financial acumen, with experience managing budgets, P&L, and commercial performance. Demonstrated experience leading digital transformation and integrating digital tools and AI into commercial operations. Exceptional communication, negotiation, and stakeholder management skills. Ability to analyse market trends, identify opportunities, and respond to competitive threats. Technical aptitude, with the ability to collaborate effectively with technical teams and understand client requirements. Experience with CRM systems (e.g., Salesforce) and data-driven sales management is desirable. Degree in Business, Management, or a related field preferred; relevant professional qualifications are a plus. Competitive salary with performance-based incentives. Professional development and career progression opportunities. Collaborative and inclusive work environment. Employee Assistance Programme (EAP). Life assurance (3x salary). Discount platform and other lifestyle benefits. Company pension scheme (5% employer contribution). Generous holiday entitlement, including birthday leave. Flexible working options. Additional branch and departmental incentives. Additional Considerations: Willingness to travel as required for client meetings and group collaboration. Commitment to diversity, equity, and inclusion in all commercial activities. Strong ethical standards and integrity in all business dealings. How To Apply: Send CV with covering letter to with the job title as the subject field. FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
