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Dynamics 365 CRM Product Owner / Business Lead Location: Manchester, hybrid working with typically three days per week on site and occasional UK travel Role scope: Group wide The opportunity The client is seeking a business focused Dynamics 365 CRM Product Owner to take ownership of their existing Dynamics 365 Sales and Customer Insights platform and lead its evolution and adoption across the wider group. Dynamics CRM is already live within part of the organisation and delivering value. The next phase is about embedding, improving, and scaling that capability. The focus is on ensuring the platform is used consistently, data is trusted, and teams understand how CRM supports growth, collaboration, and client outcomes. This role sits within Group IT to maintain a group wide remit but is deeply embedded in the business. It is a product ownership and adoption leadership role, not a development or support position. The successful candidate will be the internal subject matter expert for Dynamics CRM, acting as the bridge between business stakeholders, IT, data teams, and Microsoft implementation partners. About the role Dynamics 365 CRM ownership Act as the group owner for Dynamics 365 Sales and Customer Insights Own the CRM product roadmap, backlog, and prioritisation in line with business strategy Ensure the platform is configured, used, and evolved to deliver measurable business value Serve as the internal authority on Dynamics capability, configuration options, and best practice Adoption, enablement, and data quality Drive user adoption and engagement across the organisation Establish and promote best practice for CRM usage, data quality, and standards Develop training, enablement, and guidance for users and super users Build a network of CRM champions across business units to embed consistent ways of working Business engagement and change Work closely with business leaders, marketing teams, and client facing functions to understand needs and pain points Translate business requirements into clear and practical CRM solutions Act as a trusted advisor, helping stakeholders understand what Dynamics can and cannot do Support cultural change away from siloed tools and spreadsheet driven processes Delivery and partner collaboration Work with Microsoft implementation partners during design, delivery, user acceptance testing, and release cycles Support data migration and consolidation from legacy or acquired CRM systems Collaborate with internal IT, data, and Power Platform teams to ensure alignment with wider group architecture and governance Contribute to the planning and mobilisation of future CRM rollouts across additional business units Continuous improvement and future roadmap Own continuous improvement of the CRM platform, staying up to date with Dynamics releases and capability Identify opportunities to enhance reporting, insights, and customer visibility Contribute to early stage thinking around future expansion of the Dynamics platform, including potential ERP or Finance and Operations initiatives, where appropriate What the role is and is not This role is a business facing Dynamics CRM product ownership and adoption leadership position It is hands on with configuration, capability, and continuous improvement It plays a central role in shaping how CRM is used across a growing group This role is not a Dynamics development role It is not a support desk or ticket driven admin role It is not a pure infrastructure or Power Platform governance role Essential experience Strong functional experience with Dynamics 365 CRM, particularly Sales and ideally Customer Insights Proven experience owning or leading a CRM platform from a product or functional perspective Demonstrated success driving user adoption, data quality, and behaviour change Confidence engaging senior stakeholders and influencing ways of working Experience working with external delivery partners and internal technical teams Desirable experience Experience rolling out CRM across multiple business units or acquired organisations Background in professional services, advisory, or complex stakeholder environments Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform, and integrations Awareness of Dynamics Finance and Operations or ERP environments, though not essential Why join The role offers the opportunity to own and shape a group wide CRM platform at a pivotal stage It provides high impact visibility across IT leadership and the wider business There is genuine scope to influence how data, CRM, and customer insight support growth The client offers hybrid working with flexibility, supported by a collaborative and pragmatic culture Fast growing organisation with an enviable culture Excellent overall package Leave a lasting legacy and really impact the organisation in a positive way

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The main purpose of this role is to support the 'Head of Group Reporting and Treasury'. The group reporting remit of the role will include leading the year-end group reporting, production of statutory accounts for the UK Group's legal entities and ensuring the integrity of reporting is maintained. The treasury remit of this individual's responsibilities will include maintaining the Group's daily cashflow position, reporting this to Senior Stakeholders, and proposing necessary cash movements. You will be a self-motivated, driven, and trusted professional who's keen to improve processes. You'll also: Be a key banking contact, support refinancing activities with sophisticated group cashflow modelling, regularly updating the master model for budgets and forecasts. Monitoring and managing the organisation's bank relationships and liquidity management. Managing foreign currency exposure. Analysing various scenarios and risks and reporting to senior management. Forecasting of medium and long- term funding and hedging requirements (if any). Daily cash management. Debt facilities management. Interest rate risk management and development of risk mitigation strategies. Foreign exchange risk management and development of foreign exchange risk mitigation strategies. Manage cashflow forecasts and ensure compliance with banking covenants. Assist with resolution of complex accounting areas & issues. Assist with external audit & ONS submissions Assist with balance sheet reconciliations process Preparing management reports. Liaising with senior management across the Finance team. Supporting the month end process where necessary. Proactively drive necessary process and reporting improvements across the Finance department which automate and add value and identify advantageous market conditions or possibilities. Identify process weaknesses or errors and highlight these to senior management together with proposed solutions. Contribute ideas to the long-term planning and strategy of the Finance department. Team management. Conduct performance management, including annual and interim appraisals. You'll be someone with the following credentials: Qualified Accountant - CIMA, ACA or ACCA - PQE or equivalent. Confident in researching and implementing complex accounting standards. Understanding and experience of treasury accounting including FX, liquidity, cashflow and various financial instruments. Sound understanding of accounting principles. Strong understanding of financial markets, financial instruments and debt instruments. Knowledge of banking relationships and covenants. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification

Revenue Controller 12-month Fixed-Term Contract (Maternity Cover) Hybrid working Bath Are you someone who enjoys getting under the skin of billing, WIP and working capital - and likes building strong relationships along the way? We're looking for an experienced Revenue Controller to join a collaborative and purpose-led professional services firm on a 12-month fixed-term basis. This is a great opportunity to step into a well-established finance team where your experience will really matter. You'll play a key role in keeping billing on track, supporting fee-earners, and helping the business continue to thrive during a busy period. The role Working closely with partners, fee-earners and the wider finance team, you'll take ownership of billing activity and WIP management for your allocated teams. You'll be trusted to spot issues early, ask the right questions, and help drive timely, accurate billing. Day-to-day, you'll be: Managing billing instructions and ensuring invoices are raised accurately and on time Reviewing WIP regularly, with a strong focus on aged balances and income recovery Working proactively with fee-earners to understand unbilled WIP and resolve issues Supporting Credit Control through good billing hygiene, clear arrangements and reduced income leakage Capturing pricing and funding arrangements accurately (fixed fees, retainers, bank of hours, etc.) Acting as a go-to person for billing and WIP queries within your teams Producing reports and insights for partners, including billing trends and loss reports Contributing to process improvements and ad-hoc finance projects What we're looking for We're ideally looking for someone with solid billings experience, ideally coupled with Credit Control or WIP management exposure , who is confident dealing with senior stakeholders and enjoys working in a fast-paced, professional environment. You'll likely bring: Proven experience in a Revenue Controller, Billing, or similar role (professional services experience strongly preferred) A strong understanding of billing processes, WIP and working capital management Confidence communicating with partners and fee-earners about their matters Excellent attention to detail and the ability to juggle competing deadlines A proactive, calm and solutions-focused approach Strong Excel and general systems skills Why join? Be part of a values-driven, people-focused organisation where collaboration really matters Hybrid working and genuine flexibility to support work/life balance A supportive induction and training on systems and processes Competitive salary and a strong benefits package, including private medical insurance, generous holiday allowance and profit share This is a fantastic opportunity for someone who enjoys revenue management, likes working closely with the business, and wants to make a real impact over a fixed-term period. To apply for the role please click on apply or call Lucy on (phone number removed)

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification

This is a rare opportunity to step into a true CFO role within a fast-scaling, international business undergoing significant growth and transformation. Reporting directly to the CEO and operating as a core member of the executive leadership team, you will play a decisive role in shaping strategy, driving performance, and enabling expansion across multiple geographies and legal entities. This is a commercial, outward-facing CFO position for a leader who thrives on complexity, pace, and influence. This role requires a hands-on individual rather than someone that has been predominantly focussed on the strategic focus. Job Title: Chief Financial Officer Job Type: Permanent Location: Fleet Salary: £150,000 - £160,000 Reference no: 15956 Chief Financial Officer Benefits 24 days holiday increasing with tenure Hybrid working Healthcare policy Annual performance bonus Chief Financial Officer About The Role As CFO, you will work collaboratively with the CEO s, supporting critical decision-making across strategy, performance, investment, and transformation. You will work cross-functionally with senior leaders across the business to unlock growth, improve forecasting accuracy, and strengthen financial discipline. You will have a direct impact on: Strategic planning and execution Geographic expansion and business transformation M&A activity and post-acquisition integration Group-level financial governance and reporting Key Responsibilities: Strategic & Commercial Leadership Act as a trusted advisor to the CEO on all financial and commercial matters Deliver high-quality financial analysis to support executive and board-level decisions Partner with senior leaders to drive business performance and operational efficiency Support expansion initiatives, transformation programmes and strategic investments Financial Management & Reporting Lead and develop international finance teams, ensuring timely and accurate reporting Own statutory accounts, tax compliance, audits and internal controls Deliver annual budgets, rolling forecasts, cash flow planning and liquidity management Drive working capital optimisation, credit risk management and collections Implement FX hedging and banking strategies aligned to group policy Governance, Systems & Group Collaboration Ensure compliance with internal controls, risk and governance frameworks Lead the evolution of finance systems and define local requirements for group platforms Act as the senior finance interface with group stakeholders and finance leadership The successful Chief Financial Officer will have: Proven CFO or Finance Director experience within a multi-entity, international environment Strong track record in business partnering, not just financial control Experience supporting growth, transformation and M&A Deep understanding of forecasting, cash management and financial governance Comfortable operating in a fast-paced, change-driven organisation A minimum of 10 years demonstrable experience across finance Experience of having responsibility within EMEA or International business environment Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The main purpose of this role is to support the 'Head of Group Reporting and Treasury'. The group reporting remit of the role will include leading the year-end group reporting, production of statutory accounts for the UK Group's legal entities and ensuring the integrity of reporting is maintained. The treasury remit of this individual's responsibilities will include maintaining the Group's daily cashflow position, reporting this to Senior Stakeholders, and proposing necessary cash movements. You will be a self-motivated, driven, and trusted professional who's keen to improve processes. You'll also: Be a key banking contact, support refinancing activities with sophisticated group cashflow modelling, regularly updating the master model for budgets and forecasts. Monitoring and managing the organisation's bank relationships and liquidity management. Managing foreign currency exposure. Analysing various scenarios and risks and reporting to senior management. Forecasting of medium and long- term funding and hedging requirements (if any). Daily cash management. Debt facilities management. Interest rate risk management and development of risk mitigation strategies. Foreign exchange risk management and development of foreign exchange risk mitigation strategies. Manage cashflow forecasts and ensure compliance with banking covenants. Assist with resolution of complex accounting areas & issues. Assist with external audit & ONS submissions Assist with balance sheet reconciliations process Preparing management reports. Liaising with senior management across the Finance team. Supporting the month end process where necessary. Proactively drive necessary process and reporting improvements across the Finance department which automate and add value and identify advantageous market conditions or possibilities. Identify process weaknesses or errors and highlight these to senior management together with proposed solutions. Contribute ideas to the long-term planning and strategy of the Finance department. Team management. Conduct performance management, including annual and interim appraisals. You'll be someone with the following credentials: Qualified Accountant - CIMA, ACA or ACCA - PQE or equivalent. Confident in researching and implementing complex accounting standards. Understanding and experience of treasury accounting including FX, liquidity, cashflow and various financial instruments. Sound understanding of accounting principles. Strong understanding of financial markets, financial instruments and debt instruments. Knowledge of banking relationships and covenants. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The main purpose of this role is to support the 'Financial Accounting & Compliance Manager', in maintaining the robust financial integrity and timely IFRS-compliant external reporting of the Group's legal entities. You will be a self-motivated, driven, and trusted professional who's keen to improve processes. You'll also: Assist in the preparation of: 1. Monthly board packs (income statement and balance sheet for several key legal entities) 2. Annual UK legal entity statutory reporting 3. Annual group consolidated financial statements Prepare monthly balance sheet reconciliations. Maintain intercompany matrix and oversee timely corrections. Own key monthly reporting tasks as required, such as preparing journals within remit (e.g. intercompany revenue accruals required for standalone entity P&L reporting). Maintain detailed process notes and control descriptions. Assist in the implementation of key financial and reporting processes. Maintain and publish the Group's Chart of Accounts. Ensure timely and accurate booking, invoicing and settlement of intercompany service fees and recharges, in line with the terms of the relevant intercompany You'll be someone with: Qualified or part qualified accountant. Previous experience producing statutory and/or management accounts. The ability to liaise with all levels of the firm. Workday experience is preferable but not essential. Proficient in Outlook and Excel (powerful lookups, dynamic arrays, complex logic, etc.). Ability to manage and plan your own workload with multiple deadlines to be achieved. Strong attention to detail when producing reports and using large data sets. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification