Story Terrace Inc.
Bristol, Gloucestershire
Role information: Hybrid workplace - 3 days a week in office, 2 days remote This role is based in Bristol (Wine Street) About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. Purpose of the Job: You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place. As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team. You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers. What you'll be doing: Owning customer journey including onboarding, engagement and cross- Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team Enabling customers to get the most out of Legal 500 data products Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products What we're looking for: Commercial experience in a customer success role Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better! Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally Process-driven and data-driven in approach
Role information: Hybrid workplace - 3 days a week in office, 2 days remote This role is based in Bristol (Wine Street) About Legal 500 Legal 500 was founded by John Pritchard in 1987 as the original clients' guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide. Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels. We exist to empower both buyers and sellers in the international legal marketplace to have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market. On the supply side of the legal market, every year Legal 500's team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS , and other qualitative and quantitative criteria. Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients. Purpose of the Job: You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place. As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team. You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers. What you'll be doing: Owning customer journey including onboarding, engagement and cross- Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team Enabling customers to get the most out of Legal 500 data products Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products What we're looking for: Commercial experience in a customer success role Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better! Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally Process-driven and data-driven in approach
Derivia Intelligence
Temple, London EC4Y 8AX, UK Job Description Posted Monday, February 23, 2026 at 6:00 AM Derivia Intelligence brings together three industry leaders: GlobalCapital, specialising in primary debt capital markets and securitisation; SRP, specialising in structured retail products; and FOW, specialising in futures and options. For nearly four decades, these flagship businesses have combined incisive data, expert analysis, and convening power to bring clarity to some of the most complex areas of global finance. For over 20 years, the GlobalCapital Awards have celebrated excellence across the international debt capital markets, recognising standout institutions, deals and individuals driving the industry forward. Leveraging GlobalCapital's coverage of the international debt markets, our portfolio of eight prestigious awards covers all key sections, including syndicated loans, securitization (US and Europe), SSA, FIG, corporate and EM bonds, covered bonds, derivatives, and most recently the MTN market. Job Purpose: Conduct research (desk, phone, and face to face) on assigned Awards programmes, including compiling shortlists and winners with the relevant editorial teams. Develop and manage an awards data insight product, providing clients with personalised information on their awards performance across several research cycles. Manage submission documents and entry systems, categories, criteria and methodologies, as well as queries relating to the surveys. Project manage research programmes to support the delivery of robust and transparent results to deadline. Develop and improve voting and submission processes where necessary. Solicit and drive engagement from the market. Interview key market participants in pitch meetings alongside relevant editorial team (by phone and face to face). Project manage the Awards programmes, coordinating with the relevant internal editorial, commercial, marketing, production and operations teams assigned to each programme. Represent the business at relevant Awards events and in meetings with firms and industry figures. Support senior colleagues in creating the yearly calendar of Awards programmes. Provide administrative support to awards team colleagues, including proofreading all award-related content and ensuring all web content is accurate and engaging. Attend awards events and provide on-site support to events team as required. Key Interfaces: Chief Product and Strategy Officer Chief Product Officer Director of Product Strategy, Events Awards and Market Intelligence Research Analyst Relevant editors, journalists, and data teams Event production team Director of Operations, Events (and event operations team) Events sales team Events marketing team Skills and Qualifications: Strong curiosity about how capital markets work and a desire to understand how institutions and people within them interact, both on a systemic and a micro level A commercial eye for spotting opportunities to use GC awards data to drive client insights Willingness and ability to get engage with capital markets professionals to drive results 1-3 years of experience in an editorial/research analyst/product/awards role, ideally within financial services. Experience in survey creation and management would be desirable, preferably with Alchemer or similar platforms. Experience of handling large volumes of data. Strong organisational skills, attention to detail and impeccable standards of accuracy. Excellent English and comfortable dealing with numbers. Ability to work independently and as part of a team. Ability to conduct face-to-face and telephone interviews in a journalistic or other context. Ability to work collaboratively and closely with sales and business development teams. Strong analytical and problem-solving skills. A self-starter who can work under their own direction, organise their own time, and learn quickly. Happy working in a fast-paced environment and managing a varied workload with numerous deadlines. Right to work in the UK. Diversity and belonging matter. Our Employee Resource Groups and our working and social environments reflect and thrive on those values. Given the importance we place on inclusion and diversity to our success, it is not by chance that Inclusion, Diversity and Well-being is the first of our five ESG focus areas. We believe in equality of opportunity and welcome applications from individuals, regardless of age, ethnicity, disability, gender identity, sex, sexual orientation, socio-economic background, religion and/or belief, or any other classification protected by applicable laws. If you are a person with a disability, please let us know if you need any help with the application or interview process, so we can make reasonable adjustments as best as possible.
Temple, London EC4Y 8AX, UK Job Description Posted Monday, February 23, 2026 at 6:00 AM Derivia Intelligence brings together three industry leaders: GlobalCapital, specialising in primary debt capital markets and securitisation; SRP, specialising in structured retail products; and FOW, specialising in futures and options. For nearly four decades, these flagship businesses have combined incisive data, expert analysis, and convening power to bring clarity to some of the most complex areas of global finance. For over 20 years, the GlobalCapital Awards have celebrated excellence across the international debt capital markets, recognising standout institutions, deals and individuals driving the industry forward. Leveraging GlobalCapital's coverage of the international debt markets, our portfolio of eight prestigious awards covers all key sections, including syndicated loans, securitization (US and Europe), SSA, FIG, corporate and EM bonds, covered bonds, derivatives, and most recently the MTN market. Job Purpose: Conduct research (desk, phone, and face to face) on assigned Awards programmes, including compiling shortlists and winners with the relevant editorial teams. Develop and manage an awards data insight product, providing clients with personalised information on their awards performance across several research cycles. Manage submission documents and entry systems, categories, criteria and methodologies, as well as queries relating to the surveys. Project manage research programmes to support the delivery of robust and transparent results to deadline. Develop and improve voting and submission processes where necessary. Solicit and drive engagement from the market. Interview key market participants in pitch meetings alongside relevant editorial team (by phone and face to face). Project manage the Awards programmes, coordinating with the relevant internal editorial, commercial, marketing, production and operations teams assigned to each programme. Represent the business at relevant Awards events and in meetings with firms and industry figures. Support senior colleagues in creating the yearly calendar of Awards programmes. Provide administrative support to awards team colleagues, including proofreading all award-related content and ensuring all web content is accurate and engaging. Attend awards events and provide on-site support to events team as required. Key Interfaces: Chief Product and Strategy Officer Chief Product Officer Director of Product Strategy, Events Awards and Market Intelligence Research Analyst Relevant editors, journalists, and data teams Event production team Director of Operations, Events (and event operations team) Events sales team Events marketing team Skills and Qualifications: Strong curiosity about how capital markets work and a desire to understand how institutions and people within them interact, both on a systemic and a micro level A commercial eye for spotting opportunities to use GC awards data to drive client insights Willingness and ability to get engage with capital markets professionals to drive results 1-3 years of experience in an editorial/research analyst/product/awards role, ideally within financial services. Experience in survey creation and management would be desirable, preferably with Alchemer or similar platforms. Experience of handling large volumes of data. Strong organisational skills, attention to detail and impeccable standards of accuracy. Excellent English and comfortable dealing with numbers. Ability to work independently and as part of a team. Ability to conduct face-to-face and telephone interviews in a journalistic or other context. Ability to work collaboratively and closely with sales and business development teams. Strong analytical and problem-solving skills. A self-starter who can work under their own direction, organise their own time, and learn quickly. Happy working in a fast-paced environment and managing a varied workload with numerous deadlines. Right to work in the UK. Diversity and belonging matter. Our Employee Resource Groups and our working and social environments reflect and thrive on those values. Given the importance we place on inclusion and diversity to our success, it is not by chance that Inclusion, Diversity and Well-being is the first of our five ESG focus areas. We believe in equality of opportunity and welcome applications from individuals, regardless of age, ethnicity, disability, gender identity, sex, sexual orientation, socio-economic background, religion and/or belief, or any other classification protected by applicable laws. If you are a person with a disability, please let us know if you need any help with the application or interview process, so we can make reasonable adjustments as best as possible.