At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5-7 years of experience in banking or financial services, gained at either a consulting firm or within a commercial banking or capital markets environment Strong understanding of banking regulations, credit portfolio management and the requirements of IFRS9, Basel and European Regulation especially around Stress Testing and ICAAP Track record of successful project management, preferably within a commercial banking or consultancy environment and managing client relationships Excellent analytical skills and persistence in analytical and problem solving, quantitative approach to understanding problems in finance Hands on experience with AI or GenAI tools and familiarity with LLM integration in financial services use cases a plus Willingness to travel and work onsite internationally including Africa if required (up to 15%) Good interpersonal and stakeholder management skills and the ability to build professional relationships and engage both technical and non technical stakeholders Track record of business or proposition development, ability to synthesize and translate customer feedback into actionable and impactful propositions Fluent in English. Fluency in French or another European language beneficial Working knowledge of R and Python Education Minimum BA with an emphasis in Finance, Economics, Mathematics, or related quantitative field. MA or MSc degree a plus FRM or PRM or CFA designation a plus Responsibilities As an Assistant Director within Moody's Europe and Africa (EA) Banking Consulting Services team, you will work with leading banks, insurers, asset managers, corporates and other financial institutions to address their most critical financial risk challenges. The role will include delivering bespoke risk management solutions within the lending, single obligor and portfolio level credit risk, finance, regulatory compliance, climate/ESG and cyber risk considerations. Core Focus Areas: Loan Origination & Underwriting: Support the design and implementation of credit decisioning frameworks Credit Risk Modeling: Assist in the development and deployment of models for single obligor and portfolio level analysis Regulatory Compliance: Contribute to projects aligned with IFRS9, stress testing, ICAAP and other regulatory mandates Portfolio Management & Impairment Analytics: Help clients optimize portfolio performance and manage expected credit losses Climate & ESG Risk Integration: Participate in the integration of sustainability metrics into credit risk workflows This role requires a blend of deep banking SME expertise, technical knowledge, client engagement skills and strategic thinking to support banks and financial institutions in navigating complex risk and regulatory landscapes Key responsibilities include: Provide senior level client engagement and stakeholder management across regional advisory projects spanning risk, finance, lending, and portfolio management by leading and actively contributing to the design, execution, and oversight of consulting engagements Drive the development of customised solutions leveraging Moody's proprietary platforms, data, and analytical methodologies, as well as acting as a trusted advisor, translating complex risk concepts into actionable insights for clients Design and deliver interactive methodology workshops for clients, integrating both quantitative and qualitative frameworks to demonstrate how Moody's tools and methodologies can be embedded into risk management workflows to enhance decision making and governance Lead pre sales activities, including proposal writing, client scoping sessions, and solution design. Identify and pursue new business opportunities across the EA region Collaborate with Sales, Product Management, Center of Excellence and Marketing teams to position Moody's advisory capabilities effectively, and relay client feedback that contributes to product enhancement evolution Represent Moody's at industry events, conferences, and client meetings to enhance visibility and thought leadership. Contribute to the creation of white papers, webinars, and conference presentations Support innovation in Moody's advisory offerings, including integration of Gen AI and digital transformation themes About the team The Banking Consulting Services team at Moody's Analytics serves as a strategic partner to financial institutions across Europe and Africa. We deliver specialized consulting and recurring services that empower our clients to measure and manage credit risk, comply with regulatory requirements, and optimize portfolio performance. By combining deep domain expertise with Moody's advanced analytics and technology, we provide tailored solutions in key areas such as loan origination, credit risk modelling, IFRS9 compliance, stress testing, and climate/ESG risk integration. Operating within Moody's Analytics, the EA team plays a pivotal role in cross functional collaboration-partnering with Product, Strategy, Sales, Customer Success, and Research teams to ensure seamless delivery and high client satisfaction. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5-7 years of experience in banking or financial services, gained at either a consulting firm or within a commercial banking or capital markets environment Strong understanding of banking regulations, credit portfolio management and the requirements of IFRS9, Basel and European Regulation especially around Stress Testing and ICAAP Track record of successful project management, preferably within a commercial banking or consultancy environment and managing client relationships Excellent analytical skills and persistence in analytical and problem solving, quantitative approach to understanding problems in finance Hands on experience with AI or GenAI tools and familiarity with LLM integration in financial services use cases a plus Willingness to travel and work onsite internationally including Africa if required (up to 15%) Good interpersonal and stakeholder management skills and the ability to build professional relationships and engage both technical and non technical stakeholders Track record of business or proposition development, ability to synthesize and translate customer feedback into actionable and impactful propositions Fluent in English. Fluency in French or another European language beneficial Working knowledge of R and Python Education Minimum BA with an emphasis in Finance, Economics, Mathematics, or related quantitative field. MA or MSc degree a plus FRM or PRM or CFA designation a plus Responsibilities As an Assistant Director within Moody's Europe and Africa (EA) Banking Consulting Services team, you will work with leading banks, insurers, asset managers, corporates and other financial institutions to address their most critical financial risk challenges. The role will include delivering bespoke risk management solutions within the lending, single obligor and portfolio level credit risk, finance, regulatory compliance, climate/ESG and cyber risk considerations. Core Focus Areas: Loan Origination & Underwriting: Support the design and implementation of credit decisioning frameworks Credit Risk Modeling: Assist in the development and deployment of models for single obligor and portfolio level analysis Regulatory Compliance: Contribute to projects aligned with IFRS9, stress testing, ICAAP and other regulatory mandates Portfolio Management & Impairment Analytics: Help clients optimize portfolio performance and manage expected credit losses Climate & ESG Risk Integration: Participate in the integration of sustainability metrics into credit risk workflows This role requires a blend of deep banking SME expertise, technical knowledge, client engagement skills and strategic thinking to support banks and financial institutions in navigating complex risk and regulatory landscapes Key responsibilities include: Provide senior level client engagement and stakeholder management across regional advisory projects spanning risk, finance, lending, and portfolio management by leading and actively contributing to the design, execution, and oversight of consulting engagements Drive the development of customised solutions leveraging Moody's proprietary platforms, data, and analytical methodologies, as well as acting as a trusted advisor, translating complex risk concepts into actionable insights for clients Design and deliver interactive methodology workshops for clients, integrating both quantitative and qualitative frameworks to demonstrate how Moody's tools and methodologies can be embedded into risk management workflows to enhance decision making and governance Lead pre sales activities, including proposal writing, client scoping sessions, and solution design. Identify and pursue new business opportunities across the EA region Collaborate with Sales, Product Management, Center of Excellence and Marketing teams to position Moody's advisory capabilities effectively, and relay client feedback that contributes to product enhancement evolution Represent Moody's at industry events, conferences, and client meetings to enhance visibility and thought leadership. Contribute to the creation of white papers, webinars, and conference presentations Support innovation in Moody's advisory offerings, including integration of Gen AI and digital transformation themes About the team The Banking Consulting Services team at Moody's Analytics serves as a strategic partner to financial institutions across Europe and Africa. We deliver specialized consulting and recurring services that empower our clients to measure and manage credit risk, comply with regulatory requirements, and optimize portfolio performance. By combining deep domain expertise with Moody's advanced analytics and technology, we provide tailored solutions in key areas such as loan origination, credit risk modelling, IFRS9 compliance, stress testing, and climate/ESG risk integration. Operating within Moody's Analytics, the EA team plays a pivotal role in cross functional collaboration-partnering with Product, Strategy, Sales, Customer Success, and Research teams to ensure seamless delivery and high client satisfaction. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Strategic Partnerships Manager Salary: £37,000 Location: Office based; hybrid; or home based (with 1-2 days per month at the office) Contract: Permanent, full-time Charity People is delighted to be partnering with a charity to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. They are the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of their Foundation. Over six decades, the charity has been a trusted provider of emergency identification for individuals with medical conditions and allergies. Their purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow the charity's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind their life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with the charity's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of their membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 13th April First stage interviews: Tuesday 21st April Second stage interviews: Tuesday 28th April Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 08, 2026
Full time
Strategic Partnerships Manager Salary: £37,000 Location: Office based; hybrid; or home based (with 1-2 days per month at the office) Contract: Permanent, full-time Charity People is delighted to be partnering with a charity to recruit a Strategic Partnerships Manager, a fantastic new role at an exciting point in the charity's growth. They are the UK's only medical ID charity, supporting people living with medical conditions, allergies and implants to live with confidence, independence and peace of mind. Through its globally recognised medical ID system and 24/7 emergency support, MedicAlert ensures vital medical information is available when it matters most. 2024 marked the 60th anniversary of their Foundation. Over six decades, the charity has been a trusted provider of emergency identification for individuals with medical conditions and allergies. Their purpose is simple yet powerful: To ensure that everyone with a medical condition or allergy can live a safer, more independent life - with emergency responders able to access their critical medical details instantly. This role offers a brilliant opportunity to shape and grow the charity's strategic partnerships function, helping to significantly extend reach, diversify income and grow membership - ultimately enabling more people to live safer, more independent lives. The role As Strategic Partnerships Manager, you will be a driving force behind their life-saving mission, developing, securing and stewarding partnerships across the charity, public and private sectors. You will own the full partnership lifecycle - from research and relationship building through to delivery, evaluation and renewal - working closely with the Director of Marketing and Development, CEO and Leadership Team. Acting as a central point of coordination internally and externally, you will design partnership models that deliver meaningful social impact alongside sustainable income and organisational growth Key responsibilities Identify, research and prioritise prospective strategic partners whose values, audiences and objectives align with the charity's mission Develop and implement flexible partnership models across sectors, assessing opportunities based on impact, reach, income and strategic value Lead the development and management of partnership proposals, negotiations and agreements Deliver partnership-led income generation, including B2B sales of their membership, sponsorship and commercial opportunities Build and steward strong, long-term relationships, ensuring mutual commitments are delivered effectively Coordinate partnership activity across the organisation, ensuring clarity, feasibility and strong internal engagement Monitor, evaluate and report on partnership performance, impact and ROI for a range of internal audiences About you You will be an experienced partnerships or business development professional with a track record of developing and managing strategic partnerships that deliver tangible results. You are likely to bring: Experience building partnerships within the charity, public or private sectors A commercially minded approach, with experience of income generation through partnerships or B2B relationships Strong stakeholder management skills, including confidence working with senior leaders The ability to balance strategic thinking with hands-on delivery A collaborative, proactive and solutions-focused approach Application process & timeline To express your interest in this fantastic opportunity, please send your CV to Kevin Croasdale () at Charity People, our recruitment partner. If your profile aligns with what we're looking for, we will be in touch with more information and next steps. Closing date: Monday 13th April First stage interviews: Tuesday 21st April Second stage interviews: Tuesday 28th April Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
We are seeking an experienced and driven Senior Commercial Manager to join STRABAG UK's growing Water sector, supporting the successful delivery of a diverse portfolio of projects across the UK. Degree qualified in Quantity Surveying, Commercial Management, or a related discipline CharteredQuantity Surveyor (MRICS) or equivalent. In-depth understanding of NEC contracts and commercial management best practices Commerciallyastute with substantial proven experience within a commercial role in the Water Industry. Expertknowledge of Standard Forms of Contract and Standard Methods ofMeasurement. Understandingof programming techniques and project controls. Demonstrated leadership capability with experience managing and developing high-performing teams STRABAG - Work On Progress: Becoming Climate Neutral by 2040. About us: STRABAG is a leading European-based technology group for construction services, delivering innovative and sustainable solutions across infrastructure, building, and civil engineering projects. Int the UK STRABAG UK is investing in the water sector to build along term, market leading presence. Through the development of a skilled andgrowing water team, supported by innovation and global expertise, the businessis committed to delivering value, certainty, and successful outcomes for itsclients and supply chain partners Working at the forefront of critical infrastructure delivery, you will partner with operational teams, clients, and supply chain stakeholders to manage risk, maximise commercial opportunities, and uphold the highest standards of governance and compliance. The role demands a proactive and strategic mindset, with the ability to influence at all levels while maintaining a strong focus on collaboration, innovation, and sustainable outcomes. This is an exciting opportunity to play a key role in establishing and expanding STRABAG UK's presence in the Water sector, contributing to essential projects that support communities and protect vital resources nationwide. Requirements: Efficiently manage all commercial aspects of the Project and maintain regular liaison with all stakeholders. Lead the commercial function across a portfolio of water sector projects, ensuring consistent delivery of commercial objectives Set the structure, roles, responsibilities and competencies required to deliver the commercial management services efficiently and to a consistent high standard. Build a high performing team (manage the development of personal plans, establishment of objectives/targets for all direct reports and monitor on an ongoing basis). Plan and implement structured development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Ensure the commercial team adheres to group procedures and governance. Develop and implement a clear commercial strategy. Ensure that a review of all of the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timely and professional manner through regular planned meetings to review contract administration, change control and operation of contract payment mechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans for all projects. Identify, mitigate and manage risk & opportunities for the portfolio of work. Work with the Strabag contract services team to resolve all disputes. Identification of all potential recoveries from insurance policies for the business, and liaison with the Insurance department to prosecute entitlement. Active management of the work winning process, allocation of resource to commercial elements, liaison with the pre-contract commercial resource. Attend the required reviews with the Executive Team to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legal prior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the annual Objectives & Targets. In conjunction with the Director, set the annual business plan, and create the strategy to achieve the elements therein. Maintain a schedule of Client engagement events for equivalent level customer feedback, alignment and future pipeline of work. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carrying out projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into thebusiness, involvement in Business Improvement Initiatives. Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
Apr 08, 2026
Full time
We are seeking an experienced and driven Senior Commercial Manager to join STRABAG UK's growing Water sector, supporting the successful delivery of a diverse portfolio of projects across the UK. Degree qualified in Quantity Surveying, Commercial Management, or a related discipline CharteredQuantity Surveyor (MRICS) or equivalent. In-depth understanding of NEC contracts and commercial management best practices Commerciallyastute with substantial proven experience within a commercial role in the Water Industry. Expertknowledge of Standard Forms of Contract and Standard Methods ofMeasurement. Understandingof programming techniques and project controls. Demonstrated leadership capability with experience managing and developing high-performing teams STRABAG - Work On Progress: Becoming Climate Neutral by 2040. About us: STRABAG is a leading European-based technology group for construction services, delivering innovative and sustainable solutions across infrastructure, building, and civil engineering projects. Int the UK STRABAG UK is investing in the water sector to build along term, market leading presence. Through the development of a skilled andgrowing water team, supported by innovation and global expertise, the businessis committed to delivering value, certainty, and successful outcomes for itsclients and supply chain partners Working at the forefront of critical infrastructure delivery, you will partner with operational teams, clients, and supply chain stakeholders to manage risk, maximise commercial opportunities, and uphold the highest standards of governance and compliance. The role demands a proactive and strategic mindset, with the ability to influence at all levels while maintaining a strong focus on collaboration, innovation, and sustainable outcomes. This is an exciting opportunity to play a key role in establishing and expanding STRABAG UK's presence in the Water sector, contributing to essential projects that support communities and protect vital resources nationwide. Requirements: Efficiently manage all commercial aspects of the Project and maintain regular liaison with all stakeholders. Lead the commercial function across a portfolio of water sector projects, ensuring consistent delivery of commercial objectives Set the structure, roles, responsibilities and competencies required to deliver the commercial management services efficiently and to a consistent high standard. Build a high performing team (manage the development of personal plans, establishment of objectives/targets for all direct reports and monitor on an ongoing basis). Plan and implement structured development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent. Promote a culture of contractual & commercial awareness within their portfolio of work. Ensure the commercial team adheres to group procedures and governance. Develop and implement a clear commercial strategy. Ensure that a review of all of the contractual obligations and commercial risks is carried out. Provide assurance that the Commercial Practitioners administer the contracts correctly in a timely and professional manner through regular planned meetings to review contract administration, change control and operation of contract payment mechanisms. Maximising of cash position, including WIP control, cash flow production & improvement plans for all projects. Identify, mitigate and manage risk & opportunities for the portfolio of work. Work with the Strabag contract services team to resolve all disputes. Identification of all potential recoveries from insurance policies for the business, and liaison with the Insurance department to prosecute entitlement. Active management of the work winning process, allocation of resource to commercial elements, liaison with the pre-contract commercial resource. Attend the required reviews with the Executive Team to explain the portfolio's current and planned performance. Ensure contract conditions are negotiated within the any key risk parameters set by Group Legal prior to contract execution. Ensure compliance with year-end audit requirements. Ensure the portfolio achieves the annual Objectives & Targets. In conjunction with the Director, set the annual business plan, and create the strategy to achieve the elements therein. Maintain a schedule of Client engagement events for equivalent level customer feedback, alignment and future pipeline of work. Become the "face of Strabag" for external engagement at industry events. To share all appropriate information within the Group where different business units are carrying out projects for the same Client to enable the Strabag approach/relationship with Clients. Participate in preparation, development and implementation of new group commercial procedures. To carry out commercial audits on other areas of the business as and when required. Contribute to Functional leadership, bringing best practice into thebusiness, involvement in Business Improvement Initiatives. Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress!
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 08, 2026
Full time
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Global ABPI Director Oncology Site Name: UK - London - New Oxford Street. Posted Date: Apr 1 2026. You will provide expert medical and content governance for materials and activities that engage healthcare professionals, patients, and the public. You will act as an ABPI subject matter expert, reviewing and certifying materials to ensure they meet the ABPI Code and GSK standards. You will work across functions and regions, building practical solutions to reduce regulatory risk. We value clear decision makers who communicate kindly, coach others, and focus on high quality, patient centred outcomes. This role offers career growth, broad cross functional exposure, and the chance to shape how we engage externally while supporting GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Review and certify promotional and non promotional external materials and activities for compliance with the ABPI Code and GSK policies. Provide timely, pragmatic advice to cross functional teams on applying the ABPI Code to content, events, and external engagements. Lead responses to inter company queries, ABPI challenges, and PMCPA complaints, working closely with Legal and Compliance. Design and deliver ABPI capability building for signatories and content owners to promote consistent and practical application. Identify themes, risks and improvement opportunities and drive changes to processes or tools to enhance quality and compliance. Act as a senior reviewer and mentor for the medical review team, supporting capability development and consistent decision making. Certify materials and activities as an accredited ABPI signatory or provide final medical review where appropriate. Maintain up to date knowledge of the ABPI Code, PMCPA decisions and other relevant guidance, and communicate implications clearly to stakeholders. Collaborate with Legal, Compliance, Commercial and Medical colleagues to balance commercial objectives with regulatory and ethical obligations. Support escalation processes and participate in cross functional forums to resolve complex regulatory issues. Contribute to the development of standard operating procedures, templates and checklists to improve review quality and efficiency. Foster constructive working relationships across regions to ensure consistent global application of UK standards where relevant. Basic Qualifications Registered UK medical practitioner (GMC) or registered UK pharmacist (GPhC), or eligible for registration without additional examinations. Accredited and experienced ABPI signatory with demonstrated use of the ABPI Code in practice. Experience in a medical review, content governance or compliance role within the pharmaceutical industry. Proven track record handling ABPI related complaints or PMCPA matters. Strong written and verbal communication skills, with ability to summarise complex issues clearly. Comfortable working in a matrix environment and making timely, evidence based decisions under pressure. Preferred Qualifications Additional qualification in law, ethics, compliance or governance. Experience designing and delivering ABPI related training or capability programmes. Experience in global or regional medical affairs or content governance teams. Leadership or people management experience, including coaching and mentoring. Strong analytical skills and careful attention to detail. Experience working across specialty area of oncology. Working Pattern: This role is based in the United Kingdom. It follows a hybrid working model with an expectation of regular time onsite. Exact hybrid arrangements will be discussed during the hiring process. Closing Date for Applications: 30/04/2026 (EOD). When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements. The information that you have provided in your cover letter and CV will be used to assess your application. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Apr 08, 2026
Full time
Global ABPI Director Oncology Site Name: UK - London - New Oxford Street. Posted Date: Apr 1 2026. You will provide expert medical and content governance for materials and activities that engage healthcare professionals, patients, and the public. You will act as an ABPI subject matter expert, reviewing and certifying materials to ensure they meet the ABPI Code and GSK standards. You will work across functions and regions, building practical solutions to reduce regulatory risk. We value clear decision makers who communicate kindly, coach others, and focus on high quality, patient centred outcomes. This role offers career growth, broad cross functional exposure, and the chance to shape how we engage externally while supporting GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Review and certify promotional and non promotional external materials and activities for compliance with the ABPI Code and GSK policies. Provide timely, pragmatic advice to cross functional teams on applying the ABPI Code to content, events, and external engagements. Lead responses to inter company queries, ABPI challenges, and PMCPA complaints, working closely with Legal and Compliance. Design and deliver ABPI capability building for signatories and content owners to promote consistent and practical application. Identify themes, risks and improvement opportunities and drive changes to processes or tools to enhance quality and compliance. Act as a senior reviewer and mentor for the medical review team, supporting capability development and consistent decision making. Certify materials and activities as an accredited ABPI signatory or provide final medical review where appropriate. Maintain up to date knowledge of the ABPI Code, PMCPA decisions and other relevant guidance, and communicate implications clearly to stakeholders. Collaborate with Legal, Compliance, Commercial and Medical colleagues to balance commercial objectives with regulatory and ethical obligations. Support escalation processes and participate in cross functional forums to resolve complex regulatory issues. Contribute to the development of standard operating procedures, templates and checklists to improve review quality and efficiency. Foster constructive working relationships across regions to ensure consistent global application of UK standards where relevant. Basic Qualifications Registered UK medical practitioner (GMC) or registered UK pharmacist (GPhC), or eligible for registration without additional examinations. Accredited and experienced ABPI signatory with demonstrated use of the ABPI Code in practice. Experience in a medical review, content governance or compliance role within the pharmaceutical industry. Proven track record handling ABPI related complaints or PMCPA matters. Strong written and verbal communication skills, with ability to summarise complex issues clearly. Comfortable working in a matrix environment and making timely, evidence based decisions under pressure. Preferred Qualifications Additional qualification in law, ethics, compliance or governance. Experience designing and delivering ABPI related training or capability programmes. Experience in global or regional medical affairs or content governance teams. Leadership or people management experience, including coaching and mentoring. Strong analytical skills and careful attention to detail. Experience working across specialty area of oncology. Working Pattern: This role is based in the United Kingdom. It follows a hybrid working model with an expectation of regular time onsite. Exact hybrid arrangements will be discussed during the hiring process. Closing Date for Applications: 30/04/2026 (EOD). When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements. The information that you have provided in your cover letter and CV will be used to assess your application. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Site Name: UK - London - New Oxford Street, Upper Providence Posted Date: Mar Our organization GSK Development and Chief Medical Officer (CMO) Digital and Technology's mission is to disrupt and transform the way GSK thinks about, generates and submits evidence to radically accelerate the delivery of medicines and vaccines for our patients and participants. We act as a strategic thought partner for the Development and CMO organizations, bringing together diverse stakeholders to radically transform and connect siloed processes using innovative and integrated technology. Your role Our Senior Product Director, Clin Ops and DevCMO & Performance act as technology disruption thought leaders, accountable for partnering with business stakeholders to reimagine end-to-end ways of working using technology. They are accountable for curating, championing, and managing 3-year product vision for a dynamic portfolio of technology products and owning these products across the entire lifecycle, working in partnership with internal and external technology delivery partners. What you will do As the Senior Product Director for Clinical Operations and DevCMO Performance, you will own the product strategy for the operational heart of Development and CMO. This portfolio provides the critical technology used to plan our pipeline, measure our operational performance, and, most importantly, empower our teams with the actionable intelligence they need to drive faster, more predictable outcomes. You will be accountable for setting the vision and roadmap across two core capabilities: Strategic Planning & Resource Management: Empowering R&D leadership to make high-stakes investment decisions and align our most valuable resource-our people. This includes our enterprise portfolio planning platforms, our systems for resource capacity and demand management, and the tools used for tracking effort and spend across the organization. Operational Intelligence & Decision Support: Delivering tools that move beyond static dashboards to provide predictive analytics and actionable alerts. This portfolio empowers study teams and leaders to proactively identify and mitigate operational risks, anticipate delays, and optimize the execution of our clinical pipeline, quality processes, and sample management logistics. Your mandate is to drive a cohesive strategy that innovates with AI, predictive analytics and automation to move from hindsight to foresight, creating an intelligent, integrated platform that enables faster, smarter decision-making across Development and CMO. Your responsibilities Strategic Vision and Business Case Development: Define and champion a 3-year transformative vision for how technology (including AI) can radically accelerate drug development. You will be accountable for identifying and articulating major strategic opportunities, translating them into robust business cases that quantify value, and securing executive-level sponsorship for your portfolio. People Leadership and Development: Lead, mentor, and develop a high-performing team of Product Owners and Product Designers, fostering a culture of autonomy, business transformation, user-centricity, agile and continuous learning. Your success is defined by your team's ability to effectively own their products and drive meaningful business outcomes. Business Disruption and Process Reimagination: Lead your team to act as catalysts for change, partnering with senior business leaders to fundamentally reimagine and re-engineer end-to-end R&D processes. You will guide the discovery and design of integrated digital ecosystems that break down functional silos, connect disparate systems, and create seamless, data-driven workflows for our scientists and clinicians. Strategic Portfolio and Investment Management: Own the strategic curation and financial oversight of your product portfolio. You will make critical investment, prioritization, and decommissioning decisions to ensure the portfolio is optimally aligned with the strategic priorities of the Development and CMO organizations. Accountable for demonstrating rigor and discipline in managing budgets across your portfolio. Executive Stakeholder Influence: Serve as a strategic partner and trusted advisor to VPs and senior leadership within Development and CMO. You will build consensus, navigate complex organizational dynamics, and drive alignment on your technology vision at the highest levels. Enterprise Collaboration and Ecosystem Integration: Actively partner with your Senior Product Director peers to co-create and drive a unified, end-to-end technology strategy. You are jointly responsible for ensuring your individual product portfolios connect into a single, cohesive digital ecosystem for Development and CMO. This requires aligning roadmaps, negotiating cross portfolio dependencies, and eliminating technological fragmentation to maximize the collective value of our investments. Delivery Excellence and Partner Ecosystem Oversight: Provide strategic oversight for the delivery of your product portfolio. You will hold our internal and external technology partners accountable for excellence, and ensure the underlying delivery engine is efficient, scalable, and capable of executing with quality and speed Quality, Risk & Compliance: Provide strategic oversight for the quality and compliance of your product portfolio. You are accountable for ensuring your teams build products that are secure, resilient, and adhere to all internal technology policies and external regulatory requirements from day one. You will own the proactive risk management and business continuity strategy for your critical systems. Basic Qualifications While we value demonstrated capability over years of experience, we would typically expect candidates for this senior role to possess: Master's degree or equivalent in scientific area (e.g. computer science, engineering, mathematics), or related quantitative discipline. Demonstrated experience leading technology-focused transformation initiatives. Proven track record of progressive experience in digital product management, including time spent leading product teams. Significant experience in the life sciences industry. We are looking for professionals with the following capabilities Executive Influence and Stakeholder Management: Demonstrated track record of building trusted partnerships with and influencing senior executives (VP/SVP level) to drive complex technology decisions, secure buy in, and ensure adoption with measurable business impact. Leadership and Team Development: Extensive experience leading, mentoring, and scaling a team of product leaders (Directors and/or Product Owners) within a global, matrixed organization. You have a proven ability to foster a culture of excellence and empower your team to succeed. Strategic Technology Vision: A deep command of the emerging technology landscape, particularly Generative AI and machine learning. You have a proven ability to identify and articulate opportunities where technology can create a step change in business value, translating the "art of the possible" into a compelling and executable vision. Business Transformation Leadership: Proven ability to lead people and organizations through large scale, technology enabled change. This is about more than implementing technology; it's about fundamentally re engineering complex business processes, redesigning operating models, and navigating the organizational dynamics required to deliver tangible business outcomes in a regulated environment. Strategic Product and Portfolio Management: Experience owning and managing a portfolio of digital products, including creating strategic roadmaps, defining business cases, making investment trade offs, and managing significant budgets. Acts as a thought leader in external engagements and external innovation; ensuring market trends are integrated into roadmaps. Strategic Problem Solving: You are comfortable with ambiguity and are skilled at navigating complexity to create clarity and strategic direction. You are adept at diving into details to coach your team and solve critical problems without losing strategic altitude. Domain Expertise: Direct experience within the Pharmaceutical R&D, clinical development, or a related scientific domain. You understand the core challenges and opportunities in bringing a medicine to market. Preferred Qualifications If you have the following experience, it would be a plus: Business Knowledge: Deep expertise in how R&D organizations plan medicine and vaccine pipeline delivery, measure operational performance, and, most importantly, empower teams with the actionable intelligence they need to drive industry leading outcomes. LI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most . click apply for full job details
Apr 08, 2026
Full time
Site Name: UK - London - New Oxford Street, Upper Providence Posted Date: Mar Our organization GSK Development and Chief Medical Officer (CMO) Digital and Technology's mission is to disrupt and transform the way GSK thinks about, generates and submits evidence to radically accelerate the delivery of medicines and vaccines for our patients and participants. We act as a strategic thought partner for the Development and CMO organizations, bringing together diverse stakeholders to radically transform and connect siloed processes using innovative and integrated technology. Your role Our Senior Product Director, Clin Ops and DevCMO & Performance act as technology disruption thought leaders, accountable for partnering with business stakeholders to reimagine end-to-end ways of working using technology. They are accountable for curating, championing, and managing 3-year product vision for a dynamic portfolio of technology products and owning these products across the entire lifecycle, working in partnership with internal and external technology delivery partners. What you will do As the Senior Product Director for Clinical Operations and DevCMO Performance, you will own the product strategy for the operational heart of Development and CMO. This portfolio provides the critical technology used to plan our pipeline, measure our operational performance, and, most importantly, empower our teams with the actionable intelligence they need to drive faster, more predictable outcomes. You will be accountable for setting the vision and roadmap across two core capabilities: Strategic Planning & Resource Management: Empowering R&D leadership to make high-stakes investment decisions and align our most valuable resource-our people. This includes our enterprise portfolio planning platforms, our systems for resource capacity and demand management, and the tools used for tracking effort and spend across the organization. Operational Intelligence & Decision Support: Delivering tools that move beyond static dashboards to provide predictive analytics and actionable alerts. This portfolio empowers study teams and leaders to proactively identify and mitigate operational risks, anticipate delays, and optimize the execution of our clinical pipeline, quality processes, and sample management logistics. Your mandate is to drive a cohesive strategy that innovates with AI, predictive analytics and automation to move from hindsight to foresight, creating an intelligent, integrated platform that enables faster, smarter decision-making across Development and CMO. Your responsibilities Strategic Vision and Business Case Development: Define and champion a 3-year transformative vision for how technology (including AI) can radically accelerate drug development. You will be accountable for identifying and articulating major strategic opportunities, translating them into robust business cases that quantify value, and securing executive-level sponsorship for your portfolio. People Leadership and Development: Lead, mentor, and develop a high-performing team of Product Owners and Product Designers, fostering a culture of autonomy, business transformation, user-centricity, agile and continuous learning. Your success is defined by your team's ability to effectively own their products and drive meaningful business outcomes. Business Disruption and Process Reimagination: Lead your team to act as catalysts for change, partnering with senior business leaders to fundamentally reimagine and re-engineer end-to-end R&D processes. You will guide the discovery and design of integrated digital ecosystems that break down functional silos, connect disparate systems, and create seamless, data-driven workflows for our scientists and clinicians. Strategic Portfolio and Investment Management: Own the strategic curation and financial oversight of your product portfolio. You will make critical investment, prioritization, and decommissioning decisions to ensure the portfolio is optimally aligned with the strategic priorities of the Development and CMO organizations. Accountable for demonstrating rigor and discipline in managing budgets across your portfolio. Executive Stakeholder Influence: Serve as a strategic partner and trusted advisor to VPs and senior leadership within Development and CMO. You will build consensus, navigate complex organizational dynamics, and drive alignment on your technology vision at the highest levels. Enterprise Collaboration and Ecosystem Integration: Actively partner with your Senior Product Director peers to co-create and drive a unified, end-to-end technology strategy. You are jointly responsible for ensuring your individual product portfolios connect into a single, cohesive digital ecosystem for Development and CMO. This requires aligning roadmaps, negotiating cross portfolio dependencies, and eliminating technological fragmentation to maximize the collective value of our investments. Delivery Excellence and Partner Ecosystem Oversight: Provide strategic oversight for the delivery of your product portfolio. You will hold our internal and external technology partners accountable for excellence, and ensure the underlying delivery engine is efficient, scalable, and capable of executing with quality and speed Quality, Risk & Compliance: Provide strategic oversight for the quality and compliance of your product portfolio. You are accountable for ensuring your teams build products that are secure, resilient, and adhere to all internal technology policies and external regulatory requirements from day one. You will own the proactive risk management and business continuity strategy for your critical systems. Basic Qualifications While we value demonstrated capability over years of experience, we would typically expect candidates for this senior role to possess: Master's degree or equivalent in scientific area (e.g. computer science, engineering, mathematics), or related quantitative discipline. Demonstrated experience leading technology-focused transformation initiatives. Proven track record of progressive experience in digital product management, including time spent leading product teams. Significant experience in the life sciences industry. We are looking for professionals with the following capabilities Executive Influence and Stakeholder Management: Demonstrated track record of building trusted partnerships with and influencing senior executives (VP/SVP level) to drive complex technology decisions, secure buy in, and ensure adoption with measurable business impact. Leadership and Team Development: Extensive experience leading, mentoring, and scaling a team of product leaders (Directors and/or Product Owners) within a global, matrixed organization. You have a proven ability to foster a culture of excellence and empower your team to succeed. Strategic Technology Vision: A deep command of the emerging technology landscape, particularly Generative AI and machine learning. You have a proven ability to identify and articulate opportunities where technology can create a step change in business value, translating the "art of the possible" into a compelling and executable vision. Business Transformation Leadership: Proven ability to lead people and organizations through large scale, technology enabled change. This is about more than implementing technology; it's about fundamentally re engineering complex business processes, redesigning operating models, and navigating the organizational dynamics required to deliver tangible business outcomes in a regulated environment. Strategic Product and Portfolio Management: Experience owning and managing a portfolio of digital products, including creating strategic roadmaps, defining business cases, making investment trade offs, and managing significant budgets. Acts as a thought leader in external engagements and external innovation; ensuring market trends are integrated into roadmaps. Strategic Problem Solving: You are comfortable with ambiguity and are skilled at navigating complexity to create clarity and strategic direction. You are adept at diving into details to coach your team and solve critical problems without losing strategic altitude. Domain Expertise: Direct experience within the Pharmaceutical R&D, clinical development, or a related scientific domain. You understand the core challenges and opportunities in bringing a medicine to market. Preferred Qualifications If you have the following experience, it would be a plus: Business Knowledge: Deep expertise in how R&D organizations plan medicine and vaccine pipeline delivery, measure operational performance, and, most importantly, empower teams with the actionable intelligence they need to drive industry leading outcomes. LI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most . click apply for full job details
Senior Director, Technology Program Management page is loaded Senior Director, Technology Program Managementremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ487643 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Technology Enablement function empowers JLL Work Dynamics (WD) accounts to deliver efficient business services, gain insights, maximize decision-making capabilities, and ensure high customer satisfaction by driving optimal value from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security.The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible for overseeing and implementing technology solutions to enhance the efficiency and effectiveness of account operations, and leverage data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while also contributing directly to the strategic and tactical objectives of the accounts they support. This role is pivotal in bridging the gap between technology solutions and business outcomes, driving value, and ensuring operational excellence. Key Responsibilities: Strategic Leadership: Develop and implement a technology strategy to support account operations, drive technology adoption to improve efficiency and effectiveness, and align technology initiatives with business objectives. Partner with the WD Technology Advisory team to identify and assess innovations and emerging technologies for potential adoption. Act as a point of escalation for technology issues. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, account leadership, and internal teams. Facilitate effective collaboration and communication, presenting technology strategies and acting as a liaison between technology teams and business units. Project and Portfolio Management: Oversee the technology project portfolio, ensuring proper prioritization, resource allocation, and timely delivery of initiatives. Implement and maintain project management methodologies, monitor project progress, and manage technology budgets effectively. Solution Development and Implementation: Collaborate with cross-functional teams to identify technology needs and opportunities. Lead the design, development, and implementation of technology solutions, overseeing the evaluation, selection, and integration of new technologies and platforms. Establish and maintain technology standards and best practices. Manage the delivery of technology changes driven by ecosystem updates, client requirements, bug fixes, regulatory mandates, and enhancements from technology partners and internal product teams. Data Analytics Engagement & Support: Champion the adoption of analytics and AI tools within the account. Support the progress of data projects along the established roadmap, facilitating communication and collaboration between the account team, client, and data analytics teams. Address client information security concerns related to data initiatives, ensuring compliance and alignment with relevant policies. Team Management: Manage a team of technology professionals, providing guidance, mentorship, and fostering a culture of collaboration and excellence. Effectively delegate tasks, encourage professional development, and support team members. Cybersecurity Governance & Enablement: Ensure that the account team and relevant stakeholders understand and adhere to established cybersecurity policies and guidelines. Act as a key facilitator in navigating cybersecurity processes, addressing potential roadblocks, and promoting a culture of security awareness across all technology-related activities within the account. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. MBA or advanced degree is advantageous. Minimum of 10 years of experience in technology strategy, with a focus on account operations and data analytics. Proven track record of successfully leading technology initiatives and delivering tangible business results. Experience managing teams and working in a matrixed organizational structure. Understanding of, and ability to navigate, contracts (MSAs, SOWs, subcontracts, KPIs etc.) to protect business interests and mitigate risk in delivery engagements. Understanding of data analytics techniques and tools, as well as their application in driving actionable insights. Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization. Strong team management skills, with a track record of effectively leading and developing a high-performing team. Ability to delegate tasks and responsibilities efficiently and create an environment of accountability and collaboration. Strong business acumen and strategic thinking abilities. Experience working with a wide range of technologies, platforms, and software development methodologies. Familiarity with compliance and security regulations related to technology and data management. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation.
Apr 08, 2026
Full time
Senior Director, Technology Program Management page is loaded Senior Director, Technology Program Managementremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ487643 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Technology Enablement function empowers JLL Work Dynamics (WD) accounts to deliver efficient business services, gain insights, maximize decision-making capabilities, and ensure high customer satisfaction by driving optimal value from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security.The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible for overseeing and implementing technology solutions to enhance the efficiency and effectiveness of account operations, and leverage data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while also contributing directly to the strategic and tactical objectives of the accounts they support. This role is pivotal in bridging the gap between technology solutions and business outcomes, driving value, and ensuring operational excellence. Key Responsibilities: Strategic Leadership: Develop and implement a technology strategy to support account operations, drive technology adoption to improve efficiency and effectiveness, and align technology initiatives with business objectives. Partner with the WD Technology Advisory team to identify and assess innovations and emerging technologies for potential adoption. Act as a point of escalation for technology issues. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including clients, account leadership, and internal teams. Facilitate effective collaboration and communication, presenting technology strategies and acting as a liaison between technology teams and business units. Project and Portfolio Management: Oversee the technology project portfolio, ensuring proper prioritization, resource allocation, and timely delivery of initiatives. Implement and maintain project management methodologies, monitor project progress, and manage technology budgets effectively. Solution Development and Implementation: Collaborate with cross-functional teams to identify technology needs and opportunities. Lead the design, development, and implementation of technology solutions, overseeing the evaluation, selection, and integration of new technologies and platforms. Establish and maintain technology standards and best practices. Manage the delivery of technology changes driven by ecosystem updates, client requirements, bug fixes, regulatory mandates, and enhancements from technology partners and internal product teams. Data Analytics Engagement & Support: Champion the adoption of analytics and AI tools within the account. Support the progress of data projects along the established roadmap, facilitating communication and collaboration between the account team, client, and data analytics teams. Address client information security concerns related to data initiatives, ensuring compliance and alignment with relevant policies. Team Management: Manage a team of technology professionals, providing guidance, mentorship, and fostering a culture of collaboration and excellence. Effectively delegate tasks, encourage professional development, and support team members. Cybersecurity Governance & Enablement: Ensure that the account team and relevant stakeholders understand and adhere to established cybersecurity policies and guidelines. Act as a key facilitator in navigating cybersecurity processes, addressing potential roadblocks, and promoting a culture of security awareness across all technology-related activities within the account. Qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. MBA or advanced degree is advantageous. Minimum of 10 years of experience in technology strategy, with a focus on account operations and data analytics. Proven track record of successfully leading technology initiatives and delivering tangible business results. Experience managing teams and working in a matrixed organizational structure. Understanding of, and ability to navigate, contracts (MSAs, SOWs, subcontracts, KPIs etc.) to protect business interests and mitigate risk in delivery engagements. Understanding of data analytics techniques and tools, as well as their application in driving actionable insights. Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization. Strong team management skills, with a track record of effectively leading and developing a high-performing team. Ability to delegate tasks and responsibilities efficiently and create an environment of accountability and collaboration. Strong business acumen and strategic thinking abilities. Experience working with a wide range of technologies, platforms, and software development methodologies. Familiarity with compliance and security regulations related to technology and data management. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Apr 08, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Apr 08, 2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Select how often (in days) to receive an alert: IT&D Director, Global Data Governance City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The Global Data Governance Director is a senior leadership role responsible for building, executing, and sustaining the enterprise-wide data governance strategy. Reporting to the VP, Global Data & Analytics, this role ensures that the company's data are trusted, standardized, well-governed, and available as a strategic asset to enable business growth, regulatory compliance, and digital transformation. The successful candidate will chair Global Data Governance committees to drive data feasibility assessments (i.e. data availability, quality, consistency and synergies) and will monitor compliance of the current Group / BU projects with Data Governance standards. The Director will lead three specialized sub-teams covering data domain stewardship, master data technology platforms and foundational datasets as products in the company's data lake. This leader will work closely with business stakeholders, technology partners, and executive leadership to drive data quality at source, implementing scalable governance processes, and promoting a culture of data literacy and accountability across the enterprise. Your responsibilities Key challenges to overcome Communicate the value of data governance and explain / influence senior executives (usually GEC-1) to reach an understanding of how fundamental and structural it is to make progress in this area, knowing this often require difficult trade-offs. Work with a large complex ecosystem of current and potential internal and external partner organizations to provide value to Reckitt. Ensure data governance initiatives are supported by sound business cases which identify measures of success and are value based. Ensuring this is fully supported and required actions to realise are owned by the relevant stakeholders. Actively contribute to the development and implementation of the overall Global Data & Analytics strategy, especially the stewardship, master data, data products, and AI readiness. Strategic Leadership Define and execute the enterprise data governance strategy in alignment with business goals and IT&D priorities. Serve as the executive point of contact for data governance, influencing senior stakeholders and setting the framework for cross-functional duties and oversight of Data Governance sub-teams. Partner with business and IT leaders to align governance initiatives with key strategic priorities (e.g., digital transformation, analytics, AI readiness, regulatory compliance). Close collaboration with global partners will be required to ensure alignment with data strategy and not limited, to data privacy and cybersecurity. Enables the definition and roll-out of data policies, standards, monitoring the compliance across all areas. Articulate the impact of poor data governance on value realisation and ensure clear ownership and accountability for data governance within functions/geographies as appropriate. Ongoing education of internal and external stakeholders on Data Governance (data literacy). Team & Capability Leadership - Lead three global sub-teams to deliver an integrated program: Data Domain Stewardship: Establish, develop and empower effective data domain stewards that define data standards, rules, and quality expectations. Partner with business process owners to improve data quality at source, especially for critical master data (customer, product, supplier, etc.). Monitor compliance with data governance standards, especially data quality and remediation. Ownership of the data governance forums to ensure all critical decisions are discussed, debated, and agreed upon to enable a holistic approach to data governance. Own and evolve the master data management (MDM) platforms and related tools. Partner with IT architecture to ensure scalability, automation, and integration with enterprise systems. Governance & Compliance: Develop, maintain, and enforce data policies, standards, and procedures across domains. Ensure compliance with regulatory requirements (e.g., GDPR, CCPA, SOX) and internal audit controls. Drive data security and privacy alignment with enterprise risk management. Work closely with Shared Services leads (Finance, HR, Supply, etc) to ensure the execution of their services is done per policies and procedures defined by the Global Data Governance organization. Performance & Value Realization: Establish KPIs and scorecards for data quality, data usage, and governance maturity. Demonstrate business value of governance initiatives through improved decision-making, cost reduction, and risk mitigation. The experience we're looking for Extensive and proven experience in data governance, data management, or enterprise information management, with at least 5 years in a senior leadership role directly managing Senior Managers and budgets in the £M ranges. Proven success in building and leading global data governance programs in complex, matrixed organizations. Experience managing MDM platforms, data stewardship frameworks, and data product lifecycle. Demonstrable experience building and managing teams to deliver complex data & analytics requirements. Demonstrable experience building and delivering data & analytics strategies at global level that quantify value that good data brings to an organization. Expert in defining and running data governance operational processes: DQ measurements and tools, Data Maturity assessments, data architecture and technical solutions, policies and standards enforcement. Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), master data management, and data quality management. Strong leadership and influencing skills, able to engage stakeholders at all levels. Excellent understanding of data architecture, data lakes, and data product thinking. Strong program management and change management skills. Excellent communication skills, with the ability to simplify complex data topics for business audiences. Agile mindset and ability to pivot when needed and to resolve difficult conversations. Passionate mentor for more junior colleagues with an interest to develop and coach people. The skills for success Digital Strategy, Product Solution Architecture, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Innovation Processes, Innovation, User Experience Design. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 08, 2026
Full time
Select how often (in days) to receive an alert: IT&D Director, Global Data Governance City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The Global Data Governance Director is a senior leadership role responsible for building, executing, and sustaining the enterprise-wide data governance strategy. Reporting to the VP, Global Data & Analytics, this role ensures that the company's data are trusted, standardized, well-governed, and available as a strategic asset to enable business growth, regulatory compliance, and digital transformation. The successful candidate will chair Global Data Governance committees to drive data feasibility assessments (i.e. data availability, quality, consistency and synergies) and will monitor compliance of the current Group / BU projects with Data Governance standards. The Director will lead three specialized sub-teams covering data domain stewardship, master data technology platforms and foundational datasets as products in the company's data lake. This leader will work closely with business stakeholders, technology partners, and executive leadership to drive data quality at source, implementing scalable governance processes, and promoting a culture of data literacy and accountability across the enterprise. Your responsibilities Key challenges to overcome Communicate the value of data governance and explain / influence senior executives (usually GEC-1) to reach an understanding of how fundamental and structural it is to make progress in this area, knowing this often require difficult trade-offs. Work with a large complex ecosystem of current and potential internal and external partner organizations to provide value to Reckitt. Ensure data governance initiatives are supported by sound business cases which identify measures of success and are value based. Ensuring this is fully supported and required actions to realise are owned by the relevant stakeholders. Actively contribute to the development and implementation of the overall Global Data & Analytics strategy, especially the stewardship, master data, data products, and AI readiness. Strategic Leadership Define and execute the enterprise data governance strategy in alignment with business goals and IT&D priorities. Serve as the executive point of contact for data governance, influencing senior stakeholders and setting the framework for cross-functional duties and oversight of Data Governance sub-teams. Partner with business and IT leaders to align governance initiatives with key strategic priorities (e.g., digital transformation, analytics, AI readiness, regulatory compliance). Close collaboration with global partners will be required to ensure alignment with data strategy and not limited, to data privacy and cybersecurity. Enables the definition and roll-out of data policies, standards, monitoring the compliance across all areas. Articulate the impact of poor data governance on value realisation and ensure clear ownership and accountability for data governance within functions/geographies as appropriate. Ongoing education of internal and external stakeholders on Data Governance (data literacy). Team & Capability Leadership - Lead three global sub-teams to deliver an integrated program: Data Domain Stewardship: Establish, develop and empower effective data domain stewards that define data standards, rules, and quality expectations. Partner with business process owners to improve data quality at source, especially for critical master data (customer, product, supplier, etc.). Monitor compliance with data governance standards, especially data quality and remediation. Ownership of the data governance forums to ensure all critical decisions are discussed, debated, and agreed upon to enable a holistic approach to data governance. Own and evolve the master data management (MDM) platforms and related tools. Partner with IT architecture to ensure scalability, automation, and integration with enterprise systems. Governance & Compliance: Develop, maintain, and enforce data policies, standards, and procedures across domains. Ensure compliance with regulatory requirements (e.g., GDPR, CCPA, SOX) and internal audit controls. Drive data security and privacy alignment with enterprise risk management. Work closely with Shared Services leads (Finance, HR, Supply, etc) to ensure the execution of their services is done per policies and procedures defined by the Global Data Governance organization. Performance & Value Realization: Establish KPIs and scorecards for data quality, data usage, and governance maturity. Demonstrate business value of governance initiatives through improved decision-making, cost reduction, and risk mitigation. The experience we're looking for Extensive and proven experience in data governance, data management, or enterprise information management, with at least 5 years in a senior leadership role directly managing Senior Managers and budgets in the £M ranges. Proven success in building and leading global data governance programs in complex, matrixed organizations. Experience managing MDM platforms, data stewardship frameworks, and data product lifecycle. Demonstrable experience building and managing teams to deliver complex data & analytics requirements. Demonstrable experience building and delivering data & analytics strategies at global level that quantify value that good data brings to an organization. Expert in defining and running data governance operational processes: DQ measurements and tools, Data Maturity assessments, data architecture and technical solutions, policies and standards enforcement. Deep knowledge of data governance frameworks (e.g., DAMA-DMBOK), master data management, and data quality management. Strong leadership and influencing skills, able to engage stakeholders at all levels. Excellent understanding of data architecture, data lakes, and data product thinking. Strong program management and change management skills. Excellent communication skills, with the ability to simplify complex data topics for business audiences. Agile mindset and ability to pivot when needed and to resolve difficult conversations. Passionate mentor for more junior colleagues with an interest to develop and coach people. The skills for success Digital Strategy, Product Solution Architecture, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Innovation Processes, Innovation, User Experience Design. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Strategic and Regional Highways Win Work Director page is loaded Strategic and Regional Highways Win Work Directorlocations: GB.Birmingham - Chamberlain Square: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-151891 Job Description OverviewThe Win Work Director - Strategic and Regional Highways is responsible for leading work-winning, growth and market development for the Strategic and Regional Highways market. The role provides strategic leadership for strategic pursuits/bids, developing compelling client value propositions, partnerships and supporting marketing activity. This is to ensure sustainable revenue growth, strong win rates and enhanced market positioning across strategic and regional highways clients, including National Highways, Transport Scotland, Transport for Wales and Transport Infrastructure Ireland. Your role Growth Strategy & Market Leadership Develop and implement Strategic and Regional Highways win work and growth strategies aligned to UK&I and Transportation Business Unit objectives. Work closely with Market Directors, Operations Directors, Client Directors and Service Leads to translate strategy into executable win plans and campaigns. Maintain a forward-looking understanding of policy, funding, client priorities and market trends affecting strategic and regional highways. Explore and develop the Local Transport interface with GTC Win Work to identify resources and build capability and support for Strategic Bids and Pursuits. Strategic Bids & Pursuits Act as the focal point for major Strategic and Regional Highways bids and pursuits, providing leadership, governance and assurance. Lead or sponsor high-value and strategically important opportunities, shaping win strategies and value propositions. Drive consistency and quality through standardised UK&I win work tools, processes and commercial governance. Ensure connectivity with the Transportation Win Work function, supporting the development of and utilization of win work processes, procedures and bid materials to deliver consistently high level submissions. Lead the Local Transport Strategic Bid Team to oversee a programme of capture planning and bidding of major Local Transport bids. Client Value Propositions & Engagement Shape compelling, differentiated client value propositions tailored to Strategic and Regional Highways clients and programmes. Support senior client engagement, positioning AtkinsRéalis as a trusted strategic advisor. Oversee Client Account Management approaches to drive repeat business and long-term relationships. Marketing, Communications & Profile Support Strategic and Regional Highways marketing, thought leadership and external communications activity. Act as an ambassador for AtkinsRéalis at industry events, conferences and forums relevant to Strategic and Regional Highways. Support the development of insight-led campaigns aligned to sector and service plans. Partnerships, Innovation & Commercial Models Identify and develop strategic partnerships that enhance capability, market access and competitiveness. Champion innovation in service delivery, digital solutions and commercial models relevant to Strategic and Regional Highways. Support the identification and exploitation of intellectual property and repeatable solutions. Work with Market Director and Client Directors to support the development of commercial models to support growth. Leadership, Governance & Performance Provide leadership across win work teams, fostering collaboration, accountability and high performance. Monitor and report pipeline, win rates and performance metrics, driving continuous improvement. Coach and develop colleagues to strengthen work-winning capability and commercial acumen. About you Qualification, Skills and Experience Degree or equivalent professional qualification preferred. Proven senior leadership experience in work winning, business development or growth roles within transport, infrastructure or professional services. Strong understanding of the Strategic and Regional Highways market, including public sector clients, funding mechanisms and policy drivers. Demonstrated success leading major bids, frameworks and strategic pursuits. Excellent commercial acumen, strategic thinking and stakeholder management skills. Credible, influential communicator able to lead across disciplines and senior stakeholders. Performance Measures Revenue growth and margin performance within the Strategic and Regional Highways market. Bid win rate and effectiveness of win strategies, including cost of sales. Pipeline quality, coverage and accuracy. Client satisfaction, repeat business and account growth. Effectiveness of partnerships, innovation and proposition development. CRM data compliance. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Apr 08, 2026
Full time
Strategic and Regional Highways Win Work Director page is loaded Strategic and Regional Highways Win Work Directorlocations: GB.Birmingham - Chamberlain Square: GB.London.Nova Northtime type: Full timeposted on: Posted Todayjob requisition id: R-151891 Job Description OverviewThe Win Work Director - Strategic and Regional Highways is responsible for leading work-winning, growth and market development for the Strategic and Regional Highways market. The role provides strategic leadership for strategic pursuits/bids, developing compelling client value propositions, partnerships and supporting marketing activity. This is to ensure sustainable revenue growth, strong win rates and enhanced market positioning across strategic and regional highways clients, including National Highways, Transport Scotland, Transport for Wales and Transport Infrastructure Ireland. Your role Growth Strategy & Market Leadership Develop and implement Strategic and Regional Highways win work and growth strategies aligned to UK&I and Transportation Business Unit objectives. Work closely with Market Directors, Operations Directors, Client Directors and Service Leads to translate strategy into executable win plans and campaigns. Maintain a forward-looking understanding of policy, funding, client priorities and market trends affecting strategic and regional highways. Explore and develop the Local Transport interface with GTC Win Work to identify resources and build capability and support for Strategic Bids and Pursuits. Strategic Bids & Pursuits Act as the focal point for major Strategic and Regional Highways bids and pursuits, providing leadership, governance and assurance. Lead or sponsor high-value and strategically important opportunities, shaping win strategies and value propositions. Drive consistency and quality through standardised UK&I win work tools, processes and commercial governance. Ensure connectivity with the Transportation Win Work function, supporting the development of and utilization of win work processes, procedures and bid materials to deliver consistently high level submissions. Lead the Local Transport Strategic Bid Team to oversee a programme of capture planning and bidding of major Local Transport bids. Client Value Propositions & Engagement Shape compelling, differentiated client value propositions tailored to Strategic and Regional Highways clients and programmes. Support senior client engagement, positioning AtkinsRéalis as a trusted strategic advisor. Oversee Client Account Management approaches to drive repeat business and long-term relationships. Marketing, Communications & Profile Support Strategic and Regional Highways marketing, thought leadership and external communications activity. Act as an ambassador for AtkinsRéalis at industry events, conferences and forums relevant to Strategic and Regional Highways. Support the development of insight-led campaigns aligned to sector and service plans. Partnerships, Innovation & Commercial Models Identify and develop strategic partnerships that enhance capability, market access and competitiveness. Champion innovation in service delivery, digital solutions and commercial models relevant to Strategic and Regional Highways. Support the identification and exploitation of intellectual property and repeatable solutions. Work with Market Director and Client Directors to support the development of commercial models to support growth. Leadership, Governance & Performance Provide leadership across win work teams, fostering collaboration, accountability and high performance. Monitor and report pipeline, win rates and performance metrics, driving continuous improvement. Coach and develop colleagues to strengthen work-winning capability and commercial acumen. About you Qualification, Skills and Experience Degree or equivalent professional qualification preferred. Proven senior leadership experience in work winning, business development or growth roles within transport, infrastructure or professional services. Strong understanding of the Strategic and Regional Highways market, including public sector clients, funding mechanisms and policy drivers. Demonstrated success leading major bids, frameworks and strategic pursuits. Excellent commercial acumen, strategic thinking and stakeholder management skills. Credible, influential communicator able to lead across disciplines and senior stakeholders. Performance Measures Revenue growth and margin performance within the Strategic and Regional Highways market. Bid win rate and effectiveness of win strategies, including cost of sales. Pipeline quality, coverage and accuracy. Client satisfaction, repeat business and account growth. Effectiveness of partnerships, innovation and proposition development. CRM data compliance. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Director of Development & Alumni Relations University of Liverpool Highly Competitive Salary 30 days' leave + bank holidays + closure days USS Pension scheme Hybrid + flexible working Excellent benefits including relocation assistance Since 1881, the University of Liverpool has been at the forefront of world-class research and education, with a history of innovation that spans life-changing discoveries through research, ground-breaking global education partnerships, and a steadfast commitment to opening up higher education to all. Located at the heart of a famous maritime city, we are a dynamic institution of academic excellence and innovation. Ideas born here have long transformed societies and industries, touching millions of lives around the world. The University is seeking an exceptional individual to serve as Director of Development & Alumni Relations, leading fundraising and alumni engagement across the institution. The Director will act as the University's chief fundraiser, shaping and delivering an ambitious strategy and cultivating high value donor relationships in the UK and internationally. The Director will also play a key role in building strong global alumni relationships that drive advocacy, volunteering and lifelong support. The successful candidate will lead a talented, expanding team and work closely with senior leaders including the Vice Chancellor, supporting them in securing major and principal philanthropic gifts. As the University approaches its 150th anniversary in 2031, it stands at a defining moment. With plans for an ambitious £200 million campaign, the institution is now scaling its philanthropic aspirations to match its global influence and impact. We are looking for an experienced, high-value fundraising leader who will build on our recent success to drive the public phase of the campaign and turning this ambition into reality. With half the initial fundraising target already reached and a warm prospect pool to leverage, the new Director will be primed for success. The ideal candidate will be a confident communicator with strong relationship-building skills and inspirational leadership abilities. You will have broad experience of strategic fundraising at a senior level and a proven track record in securing philanthropic gifts from major donors, ideally gained within a large, complex organisation. You will be an excellent team player with a strong sense of integrity, outstanding networking and persuasive skills. You will also have a personal alignment with the values and communicable passion for the vision and mission of the University of Liverpool. This is an exciting opportunity to join an innovative global institution with a deep commitment to growing philanthropic income and strengthening alumni relations. Operating within a supportive and effective leadership structure with a dotted reporting line to the Vice-Chancellor, there is enormous potential for success in the role and the chance to make a transformational impact on the University's strategic priorities, research ambitions, and global partnerships. This is a permanent and full-time post. The post is based in Liverpool, UK, but travel within the UK and overseas will be required. Some out of hours, evening and weekend work will be required. For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please visit: Our commitment to Equality, Diversity and Inclusion We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA+ community. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process. Closing date for applications is 09:00 on Tuesday 5th May 2026
Apr 08, 2026
Full time
Director of Development & Alumni Relations University of Liverpool Highly Competitive Salary 30 days' leave + bank holidays + closure days USS Pension scheme Hybrid + flexible working Excellent benefits including relocation assistance Since 1881, the University of Liverpool has been at the forefront of world-class research and education, with a history of innovation that spans life-changing discoveries through research, ground-breaking global education partnerships, and a steadfast commitment to opening up higher education to all. Located at the heart of a famous maritime city, we are a dynamic institution of academic excellence and innovation. Ideas born here have long transformed societies and industries, touching millions of lives around the world. The University is seeking an exceptional individual to serve as Director of Development & Alumni Relations, leading fundraising and alumni engagement across the institution. The Director will act as the University's chief fundraiser, shaping and delivering an ambitious strategy and cultivating high value donor relationships in the UK and internationally. The Director will also play a key role in building strong global alumni relationships that drive advocacy, volunteering and lifelong support. The successful candidate will lead a talented, expanding team and work closely with senior leaders including the Vice Chancellor, supporting them in securing major and principal philanthropic gifts. As the University approaches its 150th anniversary in 2031, it stands at a defining moment. With plans for an ambitious £200 million campaign, the institution is now scaling its philanthropic aspirations to match its global influence and impact. We are looking for an experienced, high-value fundraising leader who will build on our recent success to drive the public phase of the campaign and turning this ambition into reality. With half the initial fundraising target already reached and a warm prospect pool to leverage, the new Director will be primed for success. The ideal candidate will be a confident communicator with strong relationship-building skills and inspirational leadership abilities. You will have broad experience of strategic fundraising at a senior level and a proven track record in securing philanthropic gifts from major donors, ideally gained within a large, complex organisation. You will be an excellent team player with a strong sense of integrity, outstanding networking and persuasive skills. You will also have a personal alignment with the values and communicable passion for the vision and mission of the University of Liverpool. This is an exciting opportunity to join an innovative global institution with a deep commitment to growing philanthropic income and strengthening alumni relations. Operating within a supportive and effective leadership structure with a dotted reporting line to the Vice-Chancellor, there is enormous potential for success in the role and the chance to make a transformational impact on the University's strategic priorities, research ambitions, and global partnerships. This is a permanent and full-time post. The post is based in Liverpool, UK, but travel within the UK and overseas will be required. Some out of hours, evening and weekend work will be required. For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please visit: Our commitment to Equality, Diversity and Inclusion We are committed to enhancing a workforce as diverse as our community and particularly encourage applicants who are of minoritised genders and ethnic backgrounds, living with a disability, and/or are members of the LGBTQIA+ community. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process. Closing date for applications is 09:00 on Tuesday 5th May 2026
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About the team Operational resourcing is a growing, strategically important function focused on improving client delivery, enhancing data accuracy, strengthening risk management, and enabling our people to develop through fair allocation and transparent deployment. The Resourcing Assistant Manager will play a central role in supporting with transition to a more centralised, tool driven resource management model. This role will remove operational burden from managers and directors, freeing up capacity for client work and enabling more consistent, high-quality staffing decisions. About the role This role combines day to day execution with change management responsibilities, ensuring data integrity, improving utilisation insight, and helping embed new processes across service lines as the resourcing model matures. It sits within Business Support, Finance - Operational Resourcing team, reporting to a Resourcing Senior Manager. Allocate resources to projects, focus on resources under Manager. This includes offshore resources. Develop deep knowledge of individual staff skills, training pathways and experience levels to make informed, equitable deployment decisions. Prioritise resource during peak periods to ensure client delivery quality, escalating conflicting demands for resolution. Ensure that non client commitments (e.g., internal projects, training, study leave) are accurately reflected in Retain in partnership with Early Careers and L&D teams. Support centralised resource planning, enabling agile deployment and resource sharing as the resourcing model expands. Maintain data accuracy for aligned business areas within the resourcing system, ensuring reliability for decision-making. Monitor utilisation, chargeability, capacity, unstaffed hours and other KPIs, providing analysis to Senior Manager and Service Line leadership. Support planning cycles including clash resolution, planning sheet review, and data imports into Retain. Produce ad hoc reporting and MI for engagement teams, Ops Directors and SL leads. Help prepare for future tool enhancements or replacements (aligned to firmwide transformation ). What we are looking for Experience with change management and setting up new processes from scratch. Strong business partnering skills, with the ability to engage and influence senior stakeholders. Ability to analyse data, identify trends and present insights clearly to non technical audiences. Strong organisational skills with the ability to manage conflicting priorities in a fast-paced environment. High attention to detail, particularly relating to data accuracy and workflow quality. Confident using resource systems, scheduling tools or advanced Excel/PowerBI. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team
Apr 08, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About the team Operational resourcing is a growing, strategically important function focused on improving client delivery, enhancing data accuracy, strengthening risk management, and enabling our people to develop through fair allocation and transparent deployment. The Resourcing Assistant Manager will play a central role in supporting with transition to a more centralised, tool driven resource management model. This role will remove operational burden from managers and directors, freeing up capacity for client work and enabling more consistent, high-quality staffing decisions. About the role This role combines day to day execution with change management responsibilities, ensuring data integrity, improving utilisation insight, and helping embed new processes across service lines as the resourcing model matures. It sits within Business Support, Finance - Operational Resourcing team, reporting to a Resourcing Senior Manager. Allocate resources to projects, focus on resources under Manager. This includes offshore resources. Develop deep knowledge of individual staff skills, training pathways and experience levels to make informed, equitable deployment decisions. Prioritise resource during peak periods to ensure client delivery quality, escalating conflicting demands for resolution. Ensure that non client commitments (e.g., internal projects, training, study leave) are accurately reflected in Retain in partnership with Early Careers and L&D teams. Support centralised resource planning, enabling agile deployment and resource sharing as the resourcing model expands. Maintain data accuracy for aligned business areas within the resourcing system, ensuring reliability for decision-making. Monitor utilisation, chargeability, capacity, unstaffed hours and other KPIs, providing analysis to Senior Manager and Service Line leadership. Support planning cycles including clash resolution, planning sheet review, and data imports into Retain. Produce ad hoc reporting and MI for engagement teams, Ops Directors and SL leads. Help prepare for future tool enhancements or replacements (aligned to firmwide transformation ). What we are looking for Experience with change management and setting up new processes from scratch. Strong business partnering skills, with the ability to engage and influence senior stakeholders. Ability to analyse data, identify trends and present insights clearly to non technical audiences. Strong organisational skills with the ability to manage conflicting priorities in a fast-paced environment. High attention to detail, particularly relating to data accuracy and workflow quality. Confident using resource systems, scheduling tools or advanced Excel/PowerBI. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team
Global ABPI Director Oncology Site Name: UK - London - New Oxford Street. Posted Date: Apr 1 2026. You will provide expert medical and content governance for materials and activities that engage healthcare professionals, patients, and the public. You will act as an ABPI subject matter expert, reviewing and certifying materials to ensure they meet the ABPI Code and GSK standards. You will work across functions and regions, building practical solutions to reduce regulatory risk. We value clear decision makers who communicate kindly, coach others, and focus on high quality, patient centred outcomes. This role offers career growth, broad cross functional exposure, and the chance to shape how we engage externally while supporting GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Review and certify promotional and non promotional external materials and activities for compliance with the ABPI Code and GSK policies. Provide timely, pragmatic advice to cross functional teams on applying the ABPI Code to content, events, and external engagements. Lead responses to inter company queries, ABPI challenges, and PMCPA complaints, working closely with Legal and Compliance. Design and deliver ABPI capability building for signatories and content owners to promote consistent and practical application. Identify themes, risks and improvement opportunities and drive changes to processes or tools to enhance quality and compliance. Act as a senior reviewer and mentor for the medical review team, supporting capability development and consistent decision making. Certify materials and activities as an accredited ABPI signatory or provide final medical review where appropriate. Maintain up to date knowledge of the ABPI Code, PMCPA decisions and other relevant guidance, and communicate implications clearly to stakeholders. Collaborate with Legal, Compliance, Commercial and Medical colleagues to balance commercial objectives with regulatory and ethical obligations. Support escalation processes and participate in cross functional forums to resolve complex regulatory issues. Contribute to the development of standard operating procedures, templates and checklists to improve review quality and efficiency. Foster constructive working relationships across regions to ensure consistent global application of UK standards where relevant. Basic Qualifications Registered UK medical practitioner (GMC) or registered UK pharmacist (GPhC), or eligible for registration without additional examinations. Accredited and experienced ABPI signatory with demonstrated use of the ABPI Code in practice. Experience in a medical review, content governance or compliance role within the pharmaceutical industry. Proven track record handling ABPI related complaints or PMCPA matters. Strong written and verbal communication skills, with ability to summarise complex issues clearly. Comfortable working in a matrix environment and making timely, evidence based decisions under pressure. Preferred Qualifications Additional qualification in law, ethics, compliance or governance. Experience designing and delivering ABPI related training or capability programmes. Experience in global or regional medical affairs or content governance teams. Leadership or people management experience, including coaching and mentoring. Strong analytical skills and careful attention to detail. Experience working across specialty area of oncology. Working Pattern: This role is based in the United Kingdom. It follows a hybrid working model with an expectation of regular time onsite. Exact hybrid arrangements will be discussed during the hiring process. Closing Date for Applications: 30/04/2026 (EOD). When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements. The information that you have provided in your cover letter and CV will be used to assess your application. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Apr 08, 2026
Full time
Global ABPI Director Oncology Site Name: UK - London - New Oxford Street. Posted Date: Apr 1 2026. You will provide expert medical and content governance for materials and activities that engage healthcare professionals, patients, and the public. You will act as an ABPI subject matter expert, reviewing and certifying materials to ensure they meet the ABPI Code and GSK standards. You will work across functions and regions, building practical solutions to reduce regulatory risk. We value clear decision makers who communicate kindly, coach others, and focus on high quality, patient centred outcomes. This role offers career growth, broad cross functional exposure, and the chance to shape how we engage externally while supporting GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Review and certify promotional and non promotional external materials and activities for compliance with the ABPI Code and GSK policies. Provide timely, pragmatic advice to cross functional teams on applying the ABPI Code to content, events, and external engagements. Lead responses to inter company queries, ABPI challenges, and PMCPA complaints, working closely with Legal and Compliance. Design and deliver ABPI capability building for signatories and content owners to promote consistent and practical application. Identify themes, risks and improvement opportunities and drive changes to processes or tools to enhance quality and compliance. Act as a senior reviewer and mentor for the medical review team, supporting capability development and consistent decision making. Certify materials and activities as an accredited ABPI signatory or provide final medical review where appropriate. Maintain up to date knowledge of the ABPI Code, PMCPA decisions and other relevant guidance, and communicate implications clearly to stakeholders. Collaborate with Legal, Compliance, Commercial and Medical colleagues to balance commercial objectives with regulatory and ethical obligations. Support escalation processes and participate in cross functional forums to resolve complex regulatory issues. Contribute to the development of standard operating procedures, templates and checklists to improve review quality and efficiency. Foster constructive working relationships across regions to ensure consistent global application of UK standards where relevant. Basic Qualifications Registered UK medical practitioner (GMC) or registered UK pharmacist (GPhC), or eligible for registration without additional examinations. Accredited and experienced ABPI signatory with demonstrated use of the ABPI Code in practice. Experience in a medical review, content governance or compliance role within the pharmaceutical industry. Proven track record handling ABPI related complaints or PMCPA matters. Strong written and verbal communication skills, with ability to summarise complex issues clearly. Comfortable working in a matrix environment and making timely, evidence based decisions under pressure. Preferred Qualifications Additional qualification in law, ethics, compliance or governance. Experience designing and delivering ABPI related training or capability programmes. Experience in global or regional medical affairs or content governance teams. Leadership or people management experience, including coaching and mentoring. Strong analytical skills and careful attention to detail. Experience working across specialty area of oncology. Working Pattern: This role is based in the United Kingdom. It follows a hybrid working model with an expectation of regular time onsite. Exact hybrid arrangements will be discussed during the hiring process. Closing Date for Applications: 30/04/2026 (EOD). When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements. The information that you have provided in your cover letter and CV will be used to assess your application. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Manager, Culture & Impact (Europe & Asia) page is loaded Manager, Culture & Impact (Europe & Asia)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R04010 Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The Manager, Culture & Impact (Europe & Asia) will help shape and advance Goodwin's culture and people experience across our Europe and Asia offices. Reporting to the Managing Director, People (Europe & Asia), with a dotted line to the Managing Director, Culture & Impact, this role supports the implementation of global Culture & Impact priorities while tailoring initiatives to meet the unique needs of local offices and regional cultural contexts. This role will support programmes within four strategic pillars - Culture & Engagement, Opportunity, Inclusion, and Belonging (OIB), Experience & Onboarding and Volunteerism - with primary responsibility for the day-to-day execution, coordination, and measurement of the Culture & Engagement portfolio in Europe & Asia. You will work collaboratively with the People team, Communications, Office Leadership, HR Business Partners, and global Culture & Impact colleagues to build a cohesive, inclusive, and engaging employee experience across and within the Europe and Asia region. The ideal candidate is a relationship-builder, strong communicator, a skilled project manager with a global mindset and passion for fostering an inclusive, connected and thriving workplace. What you will do: Develop, implement and localise Culture & Engagement initiatives for Europe & Asia in alignment with global strategy and firm values; Coordinate regional components of firmwide programmes such as the Voice of Goodwin survey, employee recognition initiatives, and the Culture Champions Network; Support the creation of experiences that build connection, morale, and a sense of belonging across regional offices; Partner with OIB team to activate inclusive practices within local offices and ensure global belonging initiatives resonate across cultural contexts; Support regional participation in inclusion networks, firmwide OIB programming, and regional observances/heritage events; Collaborate with People team to ensure onboarding and transitions are culturally relevant, consistent, and reflective of the Goodwin Experience; Help to evaluate volunteerism and local community engagement through partnerships, events, and internal storytelling; Coordinate regional employee participation in global and local social impact initiatives; Use survey insights, participation data, and employee feedback to assess regional engagement, identify trends, and recommend improvements; Draft communications, presentation materials, and updates for firm leadership and regional offices; Serve as a trusted partner to office leaders, providing guidance on engagement practices, cultural moments, and team-building approaches; Liaise closely with global Culture & Impact colleagues to maintain alignment across regions and share best practices; Represent the region in cross-office meetings, working groups, and firmwide Culture & Impact forums; Support effective management of the overall OIB calendar and budget. Who you are: Strong understanding of employee engagement, workplace culture, and inclusion concepts; Excellent communication and facilitation skills; able to work effectively across cultures, time zones, and seniority levels; Ability to handle confidential information with discretion; Proven project management skills with ability to coordinate multiple initiatives simultaneously; Demonstrated ability to lead peers and individual contributors, build strong relationships, independently and effectively influence, and support change initiatives; Comfort working in a matrixed, fast-paced professional services environment; Ability to collect, interpret, and present data to support decision-making; Global and culturally responsive mindset, with sensitivity to various regional contexts; Bachelor's degree required; Minimum of 5-7 years of relevant experience in employee engagement, culture, OIB, or related fields; Experience working in a global, multicultural, or multi-office environment strongly preferred; Prior experience in a law firm or professional services environment is a plus; Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, PowerPoint, Excel).Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).At Goodwin, we partner with our clients to practice law with integrity, ingenuity, agility, and ambition. Our 1,800 lawyers across the United States, Europe, and Asia excel at complex transactions, high-stakes litigation and world-class advisory services in the technology, life sciences, real estate, private equity, and financial industries. Our unique combination of deep experience serving both the innovators and investors in a rapidly changing, technology-driven economy sets us apart. To learn more, visit us at and follow us on and .
Apr 08, 2026
Full time
Manager, Culture & Impact (Europe & Asia) page is loaded Manager, Culture & Impact (Europe & Asia)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R04010 Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The Manager, Culture & Impact (Europe & Asia) will help shape and advance Goodwin's culture and people experience across our Europe and Asia offices. Reporting to the Managing Director, People (Europe & Asia), with a dotted line to the Managing Director, Culture & Impact, this role supports the implementation of global Culture & Impact priorities while tailoring initiatives to meet the unique needs of local offices and regional cultural contexts. This role will support programmes within four strategic pillars - Culture & Engagement, Opportunity, Inclusion, and Belonging (OIB), Experience & Onboarding and Volunteerism - with primary responsibility for the day-to-day execution, coordination, and measurement of the Culture & Engagement portfolio in Europe & Asia. You will work collaboratively with the People team, Communications, Office Leadership, HR Business Partners, and global Culture & Impact colleagues to build a cohesive, inclusive, and engaging employee experience across and within the Europe and Asia region. The ideal candidate is a relationship-builder, strong communicator, a skilled project manager with a global mindset and passion for fostering an inclusive, connected and thriving workplace. What you will do: Develop, implement and localise Culture & Engagement initiatives for Europe & Asia in alignment with global strategy and firm values; Coordinate regional components of firmwide programmes such as the Voice of Goodwin survey, employee recognition initiatives, and the Culture Champions Network; Support the creation of experiences that build connection, morale, and a sense of belonging across regional offices; Partner with OIB team to activate inclusive practices within local offices and ensure global belonging initiatives resonate across cultural contexts; Support regional participation in inclusion networks, firmwide OIB programming, and regional observances/heritage events; Collaborate with People team to ensure onboarding and transitions are culturally relevant, consistent, and reflective of the Goodwin Experience; Help to evaluate volunteerism and local community engagement through partnerships, events, and internal storytelling; Coordinate regional employee participation in global and local social impact initiatives; Use survey insights, participation data, and employee feedback to assess regional engagement, identify trends, and recommend improvements; Draft communications, presentation materials, and updates for firm leadership and regional offices; Serve as a trusted partner to office leaders, providing guidance on engagement practices, cultural moments, and team-building approaches; Liaise closely with global Culture & Impact colleagues to maintain alignment across regions and share best practices; Represent the region in cross-office meetings, working groups, and firmwide Culture & Impact forums; Support effective management of the overall OIB calendar and budget. Who you are: Strong understanding of employee engagement, workplace culture, and inclusion concepts; Excellent communication and facilitation skills; able to work effectively across cultures, time zones, and seniority levels; Ability to handle confidential information with discretion; Proven project management skills with ability to coordinate multiple initiatives simultaneously; Demonstrated ability to lead peers and individual contributors, build strong relationships, independently and effectively influence, and support change initiatives; Comfort working in a matrixed, fast-paced professional services environment; Ability to collect, interpret, and present data to support decision-making; Global and culturally responsive mindset, with sensitivity to various regional contexts; Bachelor's degree required; Minimum of 5-7 years of relevant experience in employee engagement, culture, OIB, or related fields; Experience working in a global, multicultural, or multi-office environment strongly preferred; Prior experience in a law firm or professional services environment is a plus; Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, PowerPoint, Excel).Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).At Goodwin, we partner with our clients to practice law with integrity, ingenuity, agility, and ambition. Our 1,800 lawyers across the United States, Europe, and Asia excel at complex transactions, high-stakes litigation and world-class advisory services in the technology, life sciences, real estate, private equity, and financial industries. Our unique combination of deep experience serving both the innovators and investors in a rapidly changing, technology-driven economy sets us apart. To learn more, visit us at and follow us on and .
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Apr 08, 2026
Full time
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
About Decoded We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world - one with unlimited possibilities. Overview We are looking for a Principal Technologist to develop our best-in-class learning programmes for our clients. Our Principal Technologist will be a domain knowledge expert who is passionate about sharing their knowledge with others. They will apply their classroom experience and technical knowledge to develop new learning programme content for Decoded's customers within the AI & Automation domain. You will be part of the team setting product direction, quality and relevance of our product and proposition with the opportunity to drive product direction and content. This role includes delivery of workshops, delivery of content against solution and customer requirements, and subject matter leadership for business practitioners focused on AI Automation and process redesign. Accountabilities & Responsibilities: 1. Leadership & Professionalism Domain SME: Act as the ultimate Subject Matter Expert for AI and Automation, maintaining a best-in-class understanding of LLMs, Agentic Orchestration, and Low-Code ecosystems to inform our teaching. Professional Standards: Maintain high standards of delivery across quality and pacing, ensuring a consistent and high-quality Decoded voice across all AI sessions. Stakeholder Management: Confidently manage high-stakes technical conversations with senior stakeholders, providing clarity on everything from API orchestration to model benchmarking. Mentorship: Provide technical guidance and upskilling to the wider delivery team, ensuring the team remains at the forefront of the AI-driven Business Transition landscape. 2. Content Design & Development Curriculum Innovation: Develop new learning programme content that bridges the gap between manual business processes and automated reasoning, focusing on the architectural design of Business Transition pathways. The "Vibe Coding" Methodology: Design and champion educational frameworks for AI-assisted development, teaching learners how to use AI to generate, audit, and secure Python and Javascript snippets. Process Redesign Architecture: Deconstruct messy manual processes into machine-readable as-is and to-be workflows, building the technical blueprints for our automation curriculum. Solution Alignment: Ensure all content meets set deadlines and is tailored to specific customer requirements while maintaining the core integrity of the AI & Automation product suite. 3. Teaching and Delivery Workshop Instruction: Deliver high-impact, virtual workshops to cohorts of business practitioners, effectively translating complex architectural concepts into actionable logic. Teaching Excellence: Apply professional teaching techniques and classroom experience to ensure high engagement and knowledge retention across a diverse range of learner backgrounds. Enable an inclusive, collaborative, and respectful learning environment Technical Troubleshooting: Provide real-time support and technical clarity during live sessions, ensuring the smooth delivery of hands-on labs focused on Power Platform, Zapier and n8n. Quality Assurance: Constantly refresh technical delivery based on learner feedback and market shifts to ensure our instruction remains at the cutting edge of the AI field. 4. Subject Matter Leadership Product Direction: Work closely with the Product teams to drive the direction of our AI and Automation products and propositions, identifying gaps in the market and opportunities for new technical propositions. Commercial Insight: Apply subject matter leadership to help shape the commercial strategy for the AI & Automation domain, ensuring our products meet the evolving needs of our global clients. Team & Reporting Structure You will report into the Portfolio Director, in the Product Department. Who are you? Experience Extensive experience in technical facilitation and teaching, with a passion for sharing complex technical knowledge with non-technical audiences. Proven track record of designing and delivering technical learning content, specifically in the fields of AI, Automation, or Digital Transformation. Experience in AI Automation and process redesign, combining the rigour of business process analysis with the technical execution of automated workflows. Demonstrable experience in leading a technical domain or product area within a fast-paced environment. Technical Skills AI Practitioner: Expertise in Vibe Coding and AI-assisted development workflows including advanced Prompt Engineering and the implementation of LLM-as-a-Judge evaluation frameworks. Automation Expert: Advanced proficiency in Low-Code/No-Code ecosystems such as Power Automate, Zapier, or other equivalent enterprise tools. Coding Literacy: Strong proficiency in Python and JavaScript, specifically regarding their application in extending automation tools and managing API integrations. Systems Architecture: Ability to design and document data flows and agentic reasoning loops for use in technical training materials. Communication & Stakeholder Management Expert at technical translation, making the black box of AI transparent and accessible to non-technical operational leaders. Exceptional written and verbal communication skills, with the ability to influence senior stakeholders and technical peers alike. What does success look like? Your performance will be measured and driven by: Delivering regular high-quality learning engagements with learners Developing learning programme content to agreed deadlines, meeting Scope of Work requirements Enabling learners to apply newly learned techniques to their professional environment Coaching through the application of techniques that are new to learners Striving for excellence in everything you do: you don't accept mediocrity in yourself or the team around you Solving problems elegantly and creatively: "find a way or make a way" A successful candidate will be expected to achieve the following within 3 months: Autonomous management of workshop delivery Autonomous management of learning content development deadlines An overall Learner Feedback score +8/10 An overall Facilitation KPI score of 75% Learning & Progression We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines. Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded. Day to Day This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery and up to 2 hours +/- GMT. The Decoded office in Shoreditch is available for non-workshop delivery work. You will work from 9am - 5pm. When required, you may need to travel to your learners' workplaces to deliver in person workshops which are delivered in a variety of locations particularly in London and across Europe. Salary: £65,000-£70,000 Apart from the above, working at Decoded means you'll get: 33 days leave per year (inclusive of bank holidays) plus extra tenured holiday. We close the office for 2 full weeks at Christmas (at Decoded's discretion). Flexible working, including work-from-home. Modern, flexible and fully serviced offices at WeWork in Spitalfields, London. Company pension/retirement contributions. Comprehensive healthcare including dental, medical, and vision . Travel insurance and an array of social events. Continuous learning and development in an environment that encourages personal growth. A work environment that values creativity, personal growth, and collaboration. Free monthly lunches. Laptop and virtual work equipment kit provided. Benefits may differ slightly depending on your location of residence. Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment. We also require 2 professional references that come from either of the following: - Your HR department - Current or previous manager - Someone senior to you in the business
Apr 08, 2026
Full time
About Decoded We are Decoded, the pioneers of transformative technology education. We democratise cutting-edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world - one with unlimited possibilities. Overview We are looking for a Principal Technologist to develop our best-in-class learning programmes for our clients. Our Principal Technologist will be a domain knowledge expert who is passionate about sharing their knowledge with others. They will apply their classroom experience and technical knowledge to develop new learning programme content for Decoded's customers within the AI & Automation domain. You will be part of the team setting product direction, quality and relevance of our product and proposition with the opportunity to drive product direction and content. This role includes delivery of workshops, delivery of content against solution and customer requirements, and subject matter leadership for business practitioners focused on AI Automation and process redesign. Accountabilities & Responsibilities: 1. Leadership & Professionalism Domain SME: Act as the ultimate Subject Matter Expert for AI and Automation, maintaining a best-in-class understanding of LLMs, Agentic Orchestration, and Low-Code ecosystems to inform our teaching. Professional Standards: Maintain high standards of delivery across quality and pacing, ensuring a consistent and high-quality Decoded voice across all AI sessions. Stakeholder Management: Confidently manage high-stakes technical conversations with senior stakeholders, providing clarity on everything from API orchestration to model benchmarking. Mentorship: Provide technical guidance and upskilling to the wider delivery team, ensuring the team remains at the forefront of the AI-driven Business Transition landscape. 2. Content Design & Development Curriculum Innovation: Develop new learning programme content that bridges the gap between manual business processes and automated reasoning, focusing on the architectural design of Business Transition pathways. The "Vibe Coding" Methodology: Design and champion educational frameworks for AI-assisted development, teaching learners how to use AI to generate, audit, and secure Python and Javascript snippets. Process Redesign Architecture: Deconstruct messy manual processes into machine-readable as-is and to-be workflows, building the technical blueprints for our automation curriculum. Solution Alignment: Ensure all content meets set deadlines and is tailored to specific customer requirements while maintaining the core integrity of the AI & Automation product suite. 3. Teaching and Delivery Workshop Instruction: Deliver high-impact, virtual workshops to cohorts of business practitioners, effectively translating complex architectural concepts into actionable logic. Teaching Excellence: Apply professional teaching techniques and classroom experience to ensure high engagement and knowledge retention across a diverse range of learner backgrounds. Enable an inclusive, collaborative, and respectful learning environment Technical Troubleshooting: Provide real-time support and technical clarity during live sessions, ensuring the smooth delivery of hands-on labs focused on Power Platform, Zapier and n8n. Quality Assurance: Constantly refresh technical delivery based on learner feedback and market shifts to ensure our instruction remains at the cutting edge of the AI field. 4. Subject Matter Leadership Product Direction: Work closely with the Product teams to drive the direction of our AI and Automation products and propositions, identifying gaps in the market and opportunities for new technical propositions. Commercial Insight: Apply subject matter leadership to help shape the commercial strategy for the AI & Automation domain, ensuring our products meet the evolving needs of our global clients. Team & Reporting Structure You will report into the Portfolio Director, in the Product Department. Who are you? Experience Extensive experience in technical facilitation and teaching, with a passion for sharing complex technical knowledge with non-technical audiences. Proven track record of designing and delivering technical learning content, specifically in the fields of AI, Automation, or Digital Transformation. Experience in AI Automation and process redesign, combining the rigour of business process analysis with the technical execution of automated workflows. Demonstrable experience in leading a technical domain or product area within a fast-paced environment. Technical Skills AI Practitioner: Expertise in Vibe Coding and AI-assisted development workflows including advanced Prompt Engineering and the implementation of LLM-as-a-Judge evaluation frameworks. Automation Expert: Advanced proficiency in Low-Code/No-Code ecosystems such as Power Automate, Zapier, or other equivalent enterprise tools. Coding Literacy: Strong proficiency in Python and JavaScript, specifically regarding their application in extending automation tools and managing API integrations. Systems Architecture: Ability to design and document data flows and agentic reasoning loops for use in technical training materials. Communication & Stakeholder Management Expert at technical translation, making the black box of AI transparent and accessible to non-technical operational leaders. Exceptional written and verbal communication skills, with the ability to influence senior stakeholders and technical peers alike. What does success look like? Your performance will be measured and driven by: Delivering regular high-quality learning engagements with learners Developing learning programme content to agreed deadlines, meeting Scope of Work requirements Enabling learners to apply newly learned techniques to their professional environment Coaching through the application of techniques that are new to learners Striving for excellence in everything you do: you don't accept mediocrity in yourself or the team around you Solving problems elegantly and creatively: "find a way or make a way" A successful candidate will be expected to achieve the following within 3 months: Autonomous management of workshop delivery Autonomous management of learning content development deadlines An overall Learner Feedback score +8/10 An overall Facilitation KPI score of 75% Learning & Progression We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines. Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded. Day to Day This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery and up to 2 hours +/- GMT. The Decoded office in Shoreditch is available for non-workshop delivery work. You will work from 9am - 5pm. When required, you may need to travel to your learners' workplaces to deliver in person workshops which are delivered in a variety of locations particularly in London and across Europe. Salary: £65,000-£70,000 Apart from the above, working at Decoded means you'll get: 33 days leave per year (inclusive of bank holidays) plus extra tenured holiday. We close the office for 2 full weeks at Christmas (at Decoded's discretion). Flexible working, including work-from-home. Modern, flexible and fully serviced offices at WeWork in Spitalfields, London. Company pension/retirement contributions. Comprehensive healthcare including dental, medical, and vision . Travel insurance and an array of social events. Continuous learning and development in an environment that encourages personal growth. A work environment that values creativity, personal growth, and collaboration. Free monthly lunches. Laptop and virtual work equipment kit provided. Benefits may differ slightly depending on your location of residence. Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment. We also require 2 professional references that come from either of the following: - Your HR department - Current or previous manager - Someone senior to you in the business
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 08, 2026
Full time
Location: UK - Hatfield, UK - London, UK - Reading Job-ID: 217457 Contract type: Standard Business Unit: Others Senior Business Manager - Technology Sourcing Europe Senior Business Manager - Technology Sourcing Europe Location: UK (Hatfield, London, Reading) Travel: Regular UK & European travel Life on the team Join a fast paced, high impact team at the heart of Computacenter's European technology sourcing business. You'll work closely with the Portfolio and Strategy Director and collaborate with the Director, TS Europe and other senior leaders across the business, acting as a strategic partner and trusted advisor. This is an environment where collaboration, curiosity and proactive problem solving are valued, and where your work will directly influence strategic outcomes and employee engagement across Europe. What you'll do Act as an integrator across leadership teams to align priorities and drive forward the TS strategy. Support the alignment of European and North American TS businesses and embed the Group Operating Model. Lead cross functional initiatives and change projects. Own governance and progress reporting for TS Europe relating to organisational priorties and three-year plan. Partner with Finance and HR on workforce planning, financial reporting and performance insights. Enable strong engagement with Country Unit Sales teams through timely, relevant information sharing. Produce high quality presentations and briefings for internal, external and partner events. Lead a small communications team in planning and executing impactful internal communication across the TS Europe organisation. Develop and sustain leadership engagement and visibility through engaging communications content and events. Ensure effective leadership team meetings with clear agendas, action tracking and collaborative opportunities. Support additional tasks requested by TS Europe and GTS leadership. What you'll need Essential: Extensive experience in strategy, general management or operations, ideally in IT or B2B. Strong organisational skills and credibility working with senior stakeholders. Excellent communication skills and the ability to craft compelling executive level presentations. High proficiency with Microsoft Office and core productivity tools. Strategic, analytical thinker with a hands on approach to execution. Ability to manage multiple priorities with resilience and structure. Sound judgement and a proactive approach to identifying opportunities and adding value. High integrity and confidence handling sensitive information. Fluent English. Desirable: Experience as a Business Manager, Chief of Staff or similar role. Project management qualifications (e.g. PRINCE2, Agile). Experience in global or multinational environments. Background in strategy or consulting. Familiarity with Salesforce or Generative AI tools. Experience in financial / performance management or internal communications. French or German language skills. Postgraduate qualification such as an MBA or Master's degree. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Are you looking for a career move that will put you at the heart of a global financial institution? Citi is seeking a highly experienced and driven Director to lead our global Payments Platform Modernisation strategy, with a specific focus on ACH (Automated Clearing House) and RTGS (Real-Time Gross Settlement) systems. This critical role is centered on the modernisation of our core payment platforms. You will drive a significant multi-year execution of the ACH & RTGS program. Your mission will be to ensure the new platforms are strategically aligned with business goals, executed efficiently, and adhere to the highest program standards. As the leader of this initiative, you will be responsible for defining and enforcing program methodologies, managing a comprehensive roadmap, and overseeing the implementation of a complex set of deliverables. The ideal candidate will have a deep understanding of the payments industry, particularly ACH and RTGS, coupled with a proven track record of successful execution of large-scale platform modernisation initiatives. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will be part of the management team overseeing the overall payments modernisation book of work and will report into the global head of Citi Payments Express & payments platform modernisation. The successful candidate will collaborate extensively across a wide range of stakeholders across product, sales, technology, compliance, risk and operations partners to transform our payments landscape. What you'll do: Strategic Program Leadership & Governance: Define, establish, and mature the design, development and implementation framework specifically for the ACH and RTGS platform modernisation, ensuring alignment with the broader Services business strategy and enterprise standards. Lead the development and strategic oversight of the Core Platform Modernisation roadmap, integrating business objectives with next-generation technical capabilities for ACH and RTGS processing. Work closely with Product Design and Execution Leads globally to facilitate strategic planning sessions, defining the scope, objectives, and key results for the platform modernisation program, informed by market analysis and customer needs. Collaborate with Payments Design Leads and cross-functional teams to determine optimal program execution approaches for platform modernisation, ensuring consistent application of methodologies and best practices. Own the 3-5-year product portfolio roadmap from a governance perspective, focusing on the modernisation of ACH and RTGS platforms, leveraging company-wide assets, and driving resource allocation decisions through established program forums. Program & Project Execution Oversight: Oversee the translation of strategic platform modernisation goals into actionable program increments, project plans, and clear, measurable deliverables for the new ACH and RTGS platforms. Partner closely with engineering and project teams throughout the development lifecycle-from requirements definition to implementation and validation-ensuring adherence to established program delivery standards and quality assurance processes for the new platforms. Conduct continuous gap analysis between current and future state platform offerings, identifying areas for improvement, innovation, and potential program adjustments. Proactively identify, escalate, and resolve cross-project dependencies and roadblocks related to the platform modernisation through effective program management techniques and communication channels. Stakeholder Management & Resource Stewardship: Provide strong program leadership and mentorship across diverse project teams, fostering a culture of collaboration, innovation, and high performance within the modernisation ecosystem. Manage all aspects of project team performance, including resource planning, onboarding, performance evaluations, and development. Establish and manage the overall program budget, resource allocation, and financial oversight for the platform modernisation, ensuring fiscal discipline, value realization, and adherence to investment guidelines. Develop and implement comprehensive stakeholder engagement and communication strategies, ensuring transparent reporting to senior leadership, effective alignment across all program constituents, and robust change management. Effectively influence and align stakeholders across different functions and departments to achieve program objectives. Risk Management & Compliance Governance: Establish and enforce program-level risk management frameworks and compliance protocols for the platform modernisation, ensuring adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify, assess, and mitigate program risks associated with the large-scale migration to new ACH and RTGS platforms, safeguarding Citigroup, its clients, and assets through structured risk management processes. Promote a strong culture of compliance, ethical conduct, and operational excellence within the entire program. Own the end-to-end governance process for the ACH & RTGS modernisation program. What we'll need from you: Significant progressive experience in product management/development, with significant experience in establishing and leading large-scale, complex technology platform modernisation programs and portfolios. Proven track record of success in the payments industry, with a deep understanding of ACH and RTGS systems (e.g., Fedwire, CHIPS, TCH-RTP), ISO 20022 messaging standards, the competitive landscape, and regulatory requirements. Demonstrated expertise in establishing and operating program governance frameworks for multi-year, multi-project platform modernisation initiatives. Experience working in a heavily regulated environment with a strong focus on privacy, security, and compliance. Experience with AI and ML technologies and their integration into program strategies is highly desirable. Demonstrated ability to lead and manage diverse teams through organisational and cultural change inherent in large-scale programs. Excellent communication, negotiation, and interpersonal skills, with the ability to influence at all levels of an organisation and manage complex stakeholder environments. Bachelor's degree or equivalent experience; master's degree is preferred. What we can offer you: The role is a significant leadership role in transforming our payments business and will have significant senior management exposure. Additionally, you will be leading a large, multi-year investment book to drive modernisation of our core payments business. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 08, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Citi is seeking a highly experienced and driven Director to lead our global Payments Platform Modernisation strategy, with a specific focus on ACH (Automated Clearing House) and RTGS (Real-Time Gross Settlement) systems. This critical role is centered on the modernisation of our core payment platforms. You will drive a significant multi-year execution of the ACH & RTGS program. Your mission will be to ensure the new platforms are strategically aligned with business goals, executed efficiently, and adhere to the highest program standards. As the leader of this initiative, you will be responsible for defining and enforcing program methodologies, managing a comprehensive roadmap, and overseeing the implementation of a complex set of deliverables. The ideal candidate will have a deep understanding of the payments industry, particularly ACH and RTGS, coupled with a proven track record of successful execution of large-scale platform modernisation initiatives. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will be part of the management team overseeing the overall payments modernisation book of work and will report into the global head of Citi Payments Express & payments platform modernisation. The successful candidate will collaborate extensively across a wide range of stakeholders across product, sales, technology, compliance, risk and operations partners to transform our payments landscape. What you'll do: Strategic Program Leadership & Governance: Define, establish, and mature the design, development and implementation framework specifically for the ACH and RTGS platform modernisation, ensuring alignment with the broader Services business strategy and enterprise standards. Lead the development and strategic oversight of the Core Platform Modernisation roadmap, integrating business objectives with next-generation technical capabilities for ACH and RTGS processing. Work closely with Product Design and Execution Leads globally to facilitate strategic planning sessions, defining the scope, objectives, and key results for the platform modernisation program, informed by market analysis and customer needs. Collaborate with Payments Design Leads and cross-functional teams to determine optimal program execution approaches for platform modernisation, ensuring consistent application of methodologies and best practices. Own the 3-5-year product portfolio roadmap from a governance perspective, focusing on the modernisation of ACH and RTGS platforms, leveraging company-wide assets, and driving resource allocation decisions through established program forums. Program & Project Execution Oversight: Oversee the translation of strategic platform modernisation goals into actionable program increments, project plans, and clear, measurable deliverables for the new ACH and RTGS platforms. Partner closely with engineering and project teams throughout the development lifecycle-from requirements definition to implementation and validation-ensuring adherence to established program delivery standards and quality assurance processes for the new platforms. Conduct continuous gap analysis between current and future state platform offerings, identifying areas for improvement, innovation, and potential program adjustments. Proactively identify, escalate, and resolve cross-project dependencies and roadblocks related to the platform modernisation through effective program management techniques and communication channels. Stakeholder Management & Resource Stewardship: Provide strong program leadership and mentorship across diverse project teams, fostering a culture of collaboration, innovation, and high performance within the modernisation ecosystem. Manage all aspects of project team performance, including resource planning, onboarding, performance evaluations, and development. Establish and manage the overall program budget, resource allocation, and financial oversight for the platform modernisation, ensuring fiscal discipline, value realization, and adherence to investment guidelines. Develop and implement comprehensive stakeholder engagement and communication strategies, ensuring transparent reporting to senior leadership, effective alignment across all program constituents, and robust change management. Effectively influence and align stakeholders across different functions and departments to achieve program objectives. Risk Management & Compliance Governance: Establish and enforce program-level risk management frameworks and compliance protocols for the platform modernisation, ensuring adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify, assess, and mitigate program risks associated with the large-scale migration to new ACH and RTGS platforms, safeguarding Citigroup, its clients, and assets through structured risk management processes. Promote a strong culture of compliance, ethical conduct, and operational excellence within the entire program. Own the end-to-end governance process for the ACH & RTGS modernisation program. What we'll need from you: Significant progressive experience in product management/development, with significant experience in establishing and leading large-scale, complex technology platform modernisation programs and portfolios. Proven track record of success in the payments industry, with a deep understanding of ACH and RTGS systems (e.g., Fedwire, CHIPS, TCH-RTP), ISO 20022 messaging standards, the competitive landscape, and regulatory requirements. Demonstrated expertise in establishing and operating program governance frameworks for multi-year, multi-project platform modernisation initiatives. Experience working in a heavily regulated environment with a strong focus on privacy, security, and compliance. Experience with AI and ML technologies and their integration into program strategies is highly desirable. Demonstrated ability to lead and manage diverse teams through organisational and cultural change inherent in large-scale programs. Excellent communication, negotiation, and interpersonal skills, with the ability to influence at all levels of an organisation and manage complex stakeholder environments. Bachelor's degree or equivalent experience; master's degree is preferred. What we can offer you: The role is a significant leadership role in transforming our payments business and will have significant senior management exposure. Additionally, you will be leading a large, multi-year investment book to drive modernisation of our core payments business. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
