Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your tax technical, project management and client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of 'home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge and experience creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable taking responsibility for your own client portfolio as well as working as part of a team to develop colleagues and drive the wider business aims. You will be part of a local team, supported by two Senior Managers, a Director and a Partner but given the autonomy and time to develop your personal business as part of that team. You'll be someone with: Significant technical understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus within UK VAT Responsibility to build, manage and develop your advisory portfolio, supported by the Partner and Director. Confidence to build an internal and external network in the local area to drive new business opportunities Ability to actively seek opportunities for selling new services to existing clients Experience of leading engagement with HMRC for clients Experience and credibility when dealing with client senior management An understanding of the regulatory and risk environment in which ICAEW regulated professional services firms operate CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description FRP is a 30+ site, 900+ headcount, full-service Business Advisory Firm. We are seeking a Senior CRM Manager to lead the business adoption, value realisation and continuous improvement of our CRM platform across a national professional services organisation. The role is predominantly business-facing , focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands-on development role and does not involve specific line management of IT or development teams . You will work closely with IT, Marketing, the Business, DevOps and third-party suppliers to shape priorities and outcomes. Key responsibilities Own and deliver the CRM strategy and roadmap , ensuring strong engagement and measurable business value. Act as the primary business interface for CRM: partnering with Partners, Directors and central teams to understand use cases and translate them into prioritised user stories . Lead training, change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used in line with GDPR and firm policies . Enable high-quality reporting and insights to support marketing, BD and leadership decision-making. Lead CRM data migration and rollout activities linked to acquisitions. Role Expectations You will have primary responsibility for the budget and team members supporting Microsoft Dynamics CRM You will lead relationships, as influencer, collaborator and trainer, with IT, all Business Pillars and Marketing, to understand, prioritise, translate, oversee development of and demonstrate value from CRM development You will have the primary managerial responsibility for delivering business value from CRM activity Over one to two years you will lead the CRM to being an indispensable daily reference and the exclusive platform for Marketing activity Qualifications Essential experience Professional services background with senior stakeholder exposure Strong experience with Microsoft Dynamics CRM Proven experience working within DevOps delivery models (backlog, user stories, prioritisation, releases) Track record of leading training, adoption and change for enterprise systems Experience translating complex business needs into clear, actionable requirements Skills and attributes Commercially minded with strong analytical and problem-solving skills Excellent communicator and influencer at Partner and Director level Highly organised, able to manage multiple priorities and national initiatives High integrity, ownership and attention to detail Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
May 11, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description FRP is a 30+ site, 900+ headcount, full-service Business Advisory Firm. We are seeking a Senior CRM Manager to lead the business adoption, value realisation and continuous improvement of our CRM platform across a national professional services organisation. The role is predominantly business-facing , focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands-on development role and does not involve specific line management of IT or development teams . You will work closely with IT, Marketing, the Business, DevOps and third-party suppliers to shape priorities and outcomes. Key responsibilities Own and deliver the CRM strategy and roadmap , ensuring strong engagement and measurable business value. Act as the primary business interface for CRM: partnering with Partners, Directors and central teams to understand use cases and translate them into prioritised user stories . Lead training, change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used in line with GDPR and firm policies . Enable high-quality reporting and insights to support marketing, BD and leadership decision-making. Lead CRM data migration and rollout activities linked to acquisitions. Role Expectations You will have primary responsibility for the budget and team members supporting Microsoft Dynamics CRM You will lead relationships, as influencer, collaborator and trainer, with IT, all Business Pillars and Marketing, to understand, prioritise, translate, oversee development of and demonstrate value from CRM development You will have the primary managerial responsibility for delivering business value from CRM activity Over one to two years you will lead the CRM to being an indispensable daily reference and the exclusive platform for Marketing activity Qualifications Essential experience Professional services background with senior stakeholder exposure Strong experience with Microsoft Dynamics CRM Proven experience working within DevOps delivery models (backlog, user stories, prioritisation, releases) Track record of leading training, adoption and change for enterprise systems Experience translating complex business needs into clear, actionable requirements Skills and attributes Commercially minded with strong analytical and problem-solving skills Excellent communicator and influencer at Partner and Director level Highly organised, able to manage multiple priorities and national initiatives High integrity, ownership and attention to detail Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
The Institute of Ismaili Studies (IIS) is a globally recognised academic institution dedicated to advancing scholarship and education on Islam and Muslim societies, with particular strength in Ismaili and broader Shi'i studies. Based at the Aga Khan Centre in London, IIS combines rigorous academic inquiry with a commitment to serving diverse Ismaili communities worldwide, while engaging with academic, cultural and policy audiences. Its strategic focus over the coming decade is on strengthening institutional capacity, enhancing collaboration and delivering greater impact through operational excellence. The Institute now seeks to appoint to the new role of Chief Operating Officer to work in close partnership with the Director and Board of Governors. This is a pivotal role, responsible for ensuring that strategic priorities are translated into effective operational delivery and that the organisation is equipped to meet its ambitions. The COO will lead The Institute's core corporate functions, including Finance, People and Culture and IT, ensuring they operate cohesively and in alignment with institutional priorities. They will support sustainable financial planning, robust governance and effective risk management, while driving continuous improvement in systems, processes and performance. The role also carries responsibility for overseeing major projects and ensuring that operational plans support long-term strategic objectives. The breadth of the position requires close engagement across The Institute and with external stakeholders, including governors, partners and regulators. The successful candidate will be an effective communicator, able to operate with clarity and credibility across all levels of the organisation, building alignment and trust in a complex environment. They will also be a strong people leader, with a track record of developing high-performing, collaborative teams and fostering an inclusive and supportive culture. The ability to manage, motivate and build capability across professional services functions will be central to success. This role is suited to an experienced and strategically minded leader, with a proven track record of delivery, whether already operating at COO level or stepping up from a senior functional role. Experience of complex, multi-stakeholder environments will be important, as will the ability to connect strategy with delivery. Experience in higher education or other mission-driven settings would be helpful but is not essential. Of greater importance is a deep respect for The Institute's values and the ability to engage thoughtfully within its distinctive cultural and community context. For full details please visit Closing date: Midday, Monday 11 May 2026. The Institute of Ismaili Studies is committed to inclusivity, equity and respect in all aspects of its work. We welcome applications from individuals of all backgrounds who can contribute to the diversity and strength of our community.
May 11, 2026
Full time
The Institute of Ismaili Studies (IIS) is a globally recognised academic institution dedicated to advancing scholarship and education on Islam and Muslim societies, with particular strength in Ismaili and broader Shi'i studies. Based at the Aga Khan Centre in London, IIS combines rigorous academic inquiry with a commitment to serving diverse Ismaili communities worldwide, while engaging with academic, cultural and policy audiences. Its strategic focus over the coming decade is on strengthening institutional capacity, enhancing collaboration and delivering greater impact through operational excellence. The Institute now seeks to appoint to the new role of Chief Operating Officer to work in close partnership with the Director and Board of Governors. This is a pivotal role, responsible for ensuring that strategic priorities are translated into effective operational delivery and that the organisation is equipped to meet its ambitions. The COO will lead The Institute's core corporate functions, including Finance, People and Culture and IT, ensuring they operate cohesively and in alignment with institutional priorities. They will support sustainable financial planning, robust governance and effective risk management, while driving continuous improvement in systems, processes and performance. The role also carries responsibility for overseeing major projects and ensuring that operational plans support long-term strategic objectives. The breadth of the position requires close engagement across The Institute and with external stakeholders, including governors, partners and regulators. The successful candidate will be an effective communicator, able to operate with clarity and credibility across all levels of the organisation, building alignment and trust in a complex environment. They will also be a strong people leader, with a track record of developing high-performing, collaborative teams and fostering an inclusive and supportive culture. The ability to manage, motivate and build capability across professional services functions will be central to success. This role is suited to an experienced and strategically minded leader, with a proven track record of delivery, whether already operating at COO level or stepping up from a senior functional role. Experience of complex, multi-stakeholder environments will be important, as will the ability to connect strategy with delivery. Experience in higher education or other mission-driven settings would be helpful but is not essential. Of greater importance is a deep respect for The Institute's values and the ability to engage thoughtfully within its distinctive cultural and community context. For full details please visit Closing date: Midday, Monday 11 May 2026. The Institute of Ismaili Studies is committed to inclusivity, equity and respect in all aspects of its work. We welcome applications from individuals of all backgrounds who can contribute to the diversity and strength of our community.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 10, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 10, 2026
Full time
Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 08, 2026
Contractor
Programme Director - Hertfordshire Contract start 1st of June 2026 1000 per day Inside IR35 - paid via an umbrella Hybrid working A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for the successful delivery of the organisation's portfolio of projects and programmes, setting standards and best practice for project and programme managers, ensuring that strategic initiatives are executed effectively, on time, within budget, and to defined quality standards. The role provides leadership and direction across all delivery teams, shaping delivery strategy, driving execution excellence, and ensuring outcomes realise intended business benefits. The role influences senior stakeholders and aligns delivery activity with organisational priorities. This role requires excellent leadership qualities, who is strategic, proactive, and highly experienced technology leader with a strong track record in delivering complex programmes and projects, and the confidence to engage effectively with senior stakeholders. Key Responsibilities: Delivery Leadership and Execution Lead the end-to-end delivery of all projects and programmes across the organisation. Ensure delivery outcomes align with strategic objectives and business priorities. Establish clear accountability for delivery across programme and project managers. Drive a culture of ownership, pace, and high performance across delivery teams. Programme and Project Oversight: Oversee planning, mobilisation, and execution of major programmes and projects. Ensure robust management of scope, schedule, cost, quality, and benefits. Monitor delivery performance and intervene where required to address delays. Manage interdependencies across programmes. Delivery Strategy: Ensure the organisation adopts appropriate delivery approaches (e.g., Agile, waterfall, hybrid). Align delivery structures to strategic objectives. Continuously optimise delivery practices to improve speed, quality, and predictability. Stakeholder Engagement and Leadership: Act as the senior escalation point for delivery issues, risks, and decisions. Build strong relationships with executive stakeholders, business leaders and change sponsors. Provide clear and confident reporting on delivery progress, risks, and outcomes. Influence decision-making to resolve conflicts, prioritise work, and allocate resources effectively. Resource and Capacity Management: Ensure effective allocation and utilisation of delivery resources across programmes and projects. Balance demand and capacity, resolving conflicts and constraints. Work with resource managers to ensure availability of skilled resources. Support development of workforce plans to support future delivery demand. Risk, Issue, and Dependency Management: Ensure proactive identification and management of delivery risks and issues. Oversee mitigation strategies and ensure timely resolution of blockers. Manage cross-programme dependencies and organisational impacts. Escalate critical risks to executive leadership with clear recommendations. Benefits Realisation Ensure programmes and projects are structured to deliver measurable business outcomes. Track and monitor benefits realisation throughout and beyond delivery. Hold delivery teams and business stakeholders accountable for achieving benefits. Ensure alignment between delivery outputs and strategic value creation. Continuous Improvement and Delivery Capability: Drive continuous improvement in delivery performance, tools, and practices. Establish a high-performing delivery community with shared standards and best practice. Coach and develop programme and project managers to enhance capability. Promote a culture of learning, accountability, and delivery excellence. Key Skills & Experience: Significant experience leading large-scale programmes and project portfolios. Proven track record of delivering complex, cross-functional strategic change initiatives. Proven experience in leading and developing high-performing, cross-functional project & programme teams. Strong experience in stakeholder engagement at executive level. Demonstrated ability to drive delivery performance and accountability. Leads the identification, planning, and coordination of programmes to deliver strategic objectives. Ensures alignment between programme outcomes and organisational goals. Strong track record in managing risks, dependencies, and stakeholder engagement at a strategic level. Comfortable in delivering complex information to senior stakeholders clearly and effectively. Extensive knowledge of budgeting & forecasting activities across project and programme portfolios. Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Experienced in using project and programme management tools (e.g. MS Project, Azure DevOps) to track delivery, plan resources and manage budgets. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Shift Lead Engineer (Electrical Bias) Location: Central London Salary: £63,000 + overtime Shift Pattern: Contiential shift (days & nights) The Opportunity We are seeking a Shift Lead Engineer to join a global leader in Facilities Management at one of London's most technologically advanced commercial landmarks. This is a "lead from the front" position on the landlord side of the contract, where you will be the primary technical authority on shift. You will oversee a multi-disciplinary engineering team, ensuring the flawless operation of critical systems for our high-profile corporate occupiers. The Role As the Shift Lead Engineer, you will balance hands-on technical delivery with supervisory responsibilities. You will be responsible for the building's electrical infrastructure and critical plant, ensuring 100% operational uptime and strict statutory compliance. Key Responsibilities: Team Leadership: Manage and mentor the shift engineering team, overseeing the daily allocation of PPM and reactive tasks via the CAFM system. HV Authorised Person (AP): Act as the site AP for High Voltage systems, taking responsibility for switching operations, safety isolations, and the management of high-risk electrical works. Critical Systems Oversight: Ensure the integrity of mission-critical systems including UPS, standby generators, LV distribution, and fire life safety systems. Fault Diagnosis: Serve as the senior technical escalation point for complex electrical and mechanical failures, implementing rapid "first-time fix" solutions. Safe Systems of Work (SSoW): Authorise and review RAMS, issue Permits to Work, and ensure all site activities are conducted within the highest safety standards. Client Engagement: Act as the primary technical contact for building management and tenants during the shift, providing professional updates on infrastructure performance and incident resolution. Subcontractor Governance: Oversee specialist vendors on shift, ensuring their work aligns with site-specific technical protocols and safety regulations. What We're Looking For We need a technically elite leader who takes pride in plant room standards and possesses the professional mindset required for an iconic corporate setting. Technical Requirements: Qualifications: Minimum NVQ Level 3 (or equivalent) in Electrical Engineering. HV Qualified: Current or recent experience as a High Voltage Authorised Person (HVAP) is a mandatory requirement for this role. Regulations: 18th Edition IET Wiring Regulations (BS 7671). Experience: Proven track record in a "Shift Lead" or "Senior Engineer" role within a high-spec commercial office, banking environment, or critical infrastructure. Systems: Proficient in using CAFM platforms (e.g., Maximo/Concept) and BMS for performance monitoring. Professional Attributes: Leadership: Natural ability to lead and motivate a technical team under pressure. Presentation: Polished and professional appearance suitable for a flagship corporate headquarters. Communication: Exceptional verbal and written skills for high-level reporting and stakeholder management. Why Join the Team? This role offers the chance to lead the engineering function for a world-class asset while working for a premier global FM organization. Competitive Package: Significant base salary with shift allowance and extensive overtime potential. Career Path: Clear pathways into Engineering Management and Technical Directorship roles. Advanced Training: Access to continuous professional development and senior management qualifications. Elite Environment: Work within a supportive, safety-first culture on a modern, high-tech estate. If you are a High Voltage specialist ready to lead a critical maintenance team in the heart of London, apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 08, 2026
Full time
Shift Lead Engineer (Electrical Bias) Location: Central London Salary: £63,000 + overtime Shift Pattern: Contiential shift (days & nights) The Opportunity We are seeking a Shift Lead Engineer to join a global leader in Facilities Management at one of London's most technologically advanced commercial landmarks. This is a "lead from the front" position on the landlord side of the contract, where you will be the primary technical authority on shift. You will oversee a multi-disciplinary engineering team, ensuring the flawless operation of critical systems for our high-profile corporate occupiers. The Role As the Shift Lead Engineer, you will balance hands-on technical delivery with supervisory responsibilities. You will be responsible for the building's electrical infrastructure and critical plant, ensuring 100% operational uptime and strict statutory compliance. Key Responsibilities: Team Leadership: Manage and mentor the shift engineering team, overseeing the daily allocation of PPM and reactive tasks via the CAFM system. HV Authorised Person (AP): Act as the site AP for High Voltage systems, taking responsibility for switching operations, safety isolations, and the management of high-risk electrical works. Critical Systems Oversight: Ensure the integrity of mission-critical systems including UPS, standby generators, LV distribution, and fire life safety systems. Fault Diagnosis: Serve as the senior technical escalation point for complex electrical and mechanical failures, implementing rapid "first-time fix" solutions. Safe Systems of Work (SSoW): Authorise and review RAMS, issue Permits to Work, and ensure all site activities are conducted within the highest safety standards. Client Engagement: Act as the primary technical contact for building management and tenants during the shift, providing professional updates on infrastructure performance and incident resolution. Subcontractor Governance: Oversee specialist vendors on shift, ensuring their work aligns with site-specific technical protocols and safety regulations. What We're Looking For We need a technically elite leader who takes pride in plant room standards and possesses the professional mindset required for an iconic corporate setting. Technical Requirements: Qualifications: Minimum NVQ Level 3 (or equivalent) in Electrical Engineering. HV Qualified: Current or recent experience as a High Voltage Authorised Person (HVAP) is a mandatory requirement for this role. Regulations: 18th Edition IET Wiring Regulations (BS 7671). Experience: Proven track record in a "Shift Lead" or "Senior Engineer" role within a high-spec commercial office, banking environment, or critical infrastructure. Systems: Proficient in using CAFM platforms (e.g., Maximo/Concept) and BMS for performance monitoring. Professional Attributes: Leadership: Natural ability to lead and motivate a technical team under pressure. Presentation: Polished and professional appearance suitable for a flagship corporate headquarters. Communication: Exceptional verbal and written skills for high-level reporting and stakeholder management. Why Join the Team? This role offers the chance to lead the engineering function for a world-class asset while working for a premier global FM organization. Competitive Package: Significant base salary with shift allowance and extensive overtime potential. Career Path: Clear pathways into Engineering Management and Technical Directorship roles. Advanced Training: Access to continuous professional development and senior management qualifications. Elite Environment: Work within a supportive, safety-first culture on a modern, high-tech estate. If you are a High Voltage specialist ready to lead a critical maintenance team in the heart of London, apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Role Title: Engagement Manger - Technology Location: London Salary: Competitive Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. Your key responsibilities will include: Project Management: Lead the day to day execution of client projects Directly manage small project teams of analysts, ensuring high-quality deliverables that meet or exceed client expectations. Manage multiple consulting assignments and internal projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Support the Consulting Director in resource planning. Client Relationship Management: Support Consulting Directors and sales teams in understanding clients needs. Begin to develop key client relationships through consulting engagements, presenting at conferences, and thought leadership documents. Ensure client satisfaction and long-term engagement through regular communication and by providing value-added insights. Strategic Development: Support the Consulting Directors and the Global Leader in developing a long-term consulting strategy that aligns with the broader company objectives. Leverage the skill sets of the consulting team and the assets of the company to create innovative solutions and new business opportunities. Support the Consulting Directors with client and business development work. Team Management and Development: Support in the development of a dedicated consulting team, promoting a culture of continuous learning and high performance. Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise. Collaborate strongly with colleagues in various roles, including sales, research and analysis, and customer success. Thought Leadership: Develop and disseminate thought leadership materials, including white papers, articles, and presentations, to position GlobalData as a leader in the Technology sector. Represent GlobalData at industry conferences, webinars, and other events to enhance the company s visibility and reputation. Innovation and Improvement: Continuously seek opportunities to innovate and improve consulting methodologies and processes. Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting. What we look for: Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients' business issues. Problem-Solving: Strong problem-solving abilities, with a proactive and solution-oriented approach. Industry Knowledge: In-depth knowledge of the Enterprise Software, Technology and Telco sectors obtained through either working in the industry or in a consultancy. Management Experience: Extensive project management experience and experience managing a small team within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality. Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks. Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management. To find out more and to apply to our roles please visit (url removed) We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 08, 2026
Full time
Role Title: Engagement Manger - Technology Location: London Salary: Competitive Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. Your key responsibilities will include: Project Management: Lead the day to day execution of client projects Directly manage small project teams of analysts, ensuring high-quality deliverables that meet or exceed client expectations. Manage multiple consulting assignments and internal projects simultaneously, ensuring they are delivered on time, within scope, and within budget. Support the Consulting Director in resource planning. Client Relationship Management: Support Consulting Directors and sales teams in understanding clients needs. Begin to develop key client relationships through consulting engagements, presenting at conferences, and thought leadership documents. Ensure client satisfaction and long-term engagement through regular communication and by providing value-added insights. Strategic Development: Support the Consulting Directors and the Global Leader in developing a long-term consulting strategy that aligns with the broader company objectives. Leverage the skill sets of the consulting team and the assets of the company to create innovative solutions and new business opportunities. Support the Consulting Directors with client and business development work. Team Management and Development: Support in the development of a dedicated consulting team, promoting a culture of continuous learning and high performance. Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise. Collaborate strongly with colleagues in various roles, including sales, research and analysis, and customer success. Thought Leadership: Develop and disseminate thought leadership materials, including white papers, articles, and presentations, to position GlobalData as a leader in the Technology sector. Represent GlobalData at industry conferences, webinars, and other events to enhance the company s visibility and reputation. Innovation and Improvement: Continuously seek opportunities to innovate and improve consulting methodologies and processes. Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting. What we look for: Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients' business issues. Problem-Solving: Strong problem-solving abilities, with a proactive and solution-oriented approach. Industry Knowledge: In-depth knowledge of the Enterprise Software, Technology and Telco sectors obtained through either working in the industry or in a consultancy. Management Experience: Extensive project management experience and experience managing a small team within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality. Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks. Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management. To find out more and to apply to our roles please visit (url removed) We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Business Development Manager Route to Senior Leadership Salary: £35,000 £50,000 + OTE £60,000 £80,000 Bonus + Equity Options Hybrid The Company We are a fast-growing property investment and development business within a larger group, specialising in sourcing high-value opportunities and delivering strong returns for investors across the UK. As we scale, we are hiring two Business Development Managers to drive deal flow, strengthen investor relationships, and increase portfolio growth. This is a genuine opportunity to join an ambitious property business with a clear pathway to senior leadership. The Roles We are recruiting two complementary positions: Deal Maker & Property Network Lead Responsible for sourcing and closing property investment opportunities. Key Responsibilities: Source on- and off-market property deals Build relationships with landlords, investors, and agents Negotiate and structure profitable transactions Manage pipeline performance and reporting Identify value-add and development opportunities Content & Digital Growth Lead Responsible for promoting deals and growing investor engagement online. Key Responsibilities: Promote property opportunities across digital platforms Create engaging, investment-focused content Build and grow an online investor community Generate inbound leads in collaboration with the sales team Monitor and optimise digital engagement Essential Requirements: Proven experience in sales, investment, or development Strong negotiation and closing skills Ability to build and manage professional networks Commercial mindset with pipeline management experience Excellent communication skills For the Digital Role: Experience managing professional social media accounts Ability to convert property deals into compelling online content Desirable Knowledge of UK property market and investment strategies Existing network of landlords or investors Experience using CRM or property marketing platforms What s on Offer £35,000 £50,000 base salary OTE £60,000 £80,000 Bonus scheme and potential equity options Direct access to senior leadership Hybrid working model Clear progression to senior leadership/directorship How to Apply: Submit your CV via this advert or contact us directly for more information. We aim to respond to successful applicants within 5 working days. T3AM Global is an equal opportunities employer and is acting as an Employment Agency in relation to this vacancy.
May 08, 2026
Full time
Business Development Manager Route to Senior Leadership Salary: £35,000 £50,000 + OTE £60,000 £80,000 Bonus + Equity Options Hybrid The Company We are a fast-growing property investment and development business within a larger group, specialising in sourcing high-value opportunities and delivering strong returns for investors across the UK. As we scale, we are hiring two Business Development Managers to drive deal flow, strengthen investor relationships, and increase portfolio growth. This is a genuine opportunity to join an ambitious property business with a clear pathway to senior leadership. The Roles We are recruiting two complementary positions: Deal Maker & Property Network Lead Responsible for sourcing and closing property investment opportunities. Key Responsibilities: Source on- and off-market property deals Build relationships with landlords, investors, and agents Negotiate and structure profitable transactions Manage pipeline performance and reporting Identify value-add and development opportunities Content & Digital Growth Lead Responsible for promoting deals and growing investor engagement online. Key Responsibilities: Promote property opportunities across digital platforms Create engaging, investment-focused content Build and grow an online investor community Generate inbound leads in collaboration with the sales team Monitor and optimise digital engagement Essential Requirements: Proven experience in sales, investment, or development Strong negotiation and closing skills Ability to build and manage professional networks Commercial mindset with pipeline management experience Excellent communication skills For the Digital Role: Experience managing professional social media accounts Ability to convert property deals into compelling online content Desirable Knowledge of UK property market and investment strategies Existing network of landlords or investors Experience using CRM or property marketing platforms What s on Offer £35,000 £50,000 base salary OTE £60,000 £80,000 Bonus scheme and potential equity options Direct access to senior leadership Hybrid working model Clear progression to senior leadership/directorship How to Apply: Submit your CV via this advert or contact us directly for more information. We aim to respond to successful applicants within 5 working days. T3AM Global is an equal opportunities employer and is acting as an Employment Agency in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for a talented, high performing and ambitious manager to join the Tools Team in the Audit Quality Department (AQD). The successful candidate will assist with the management of the firms' audit intellectual resources and tools, including bespoke software. There are currently a wide range of intellectual resources and tools being used/developed in this space making this an innovative and exiting proposition. The successful candidate will have an interest in technology and an understanding of audit. The role includes supervising other team members. The role will be primarily based either in the Baker Street Office in London. The position includes the opportunity for collaboration with a wide range of individuals both within the UK firm and our Global network. As a team, the AQD Tools Team is responsible for audit related intellectual resources and key audit tools. The managers are responsible for supervising and reviewing the work of a team of executives of varying grades and experiences. Building strong relationships with members of AQD and the audit stream. Supervision of a team of executives of varying grades, with support from other Tools Team managers Managing tools related projects and tasks, such as the development of our assurance libraries and software testing Management and provision of support function for Audit tools, including Identification of common support trends and maintaining a knowledge base of known issues Performing a Quality Control function Responsibility for the performance of control activities as part of the firms' System of Quality Management Liaison with IT on matters relating to the audit tools Writing and updating guidance on tools related matters Development and delivery of tools-related training within AQD Undertaking any training or development as required by the firm or AQD Participation in group, stream and firm wide activities, such as AQD learning and team building sessions Managing other ad hoc tasks You'll be someone with: University degree Qualified Accountant/Part Qualified Accountant Good team player - ability to work in a team and share ideas Takes personal responsibility and accountability for own work Good communication skills - strong written and verbal communication skills coupled with strong interpersonal skills An interest in IT with good IT skills - including Microsoft Excel Strong problem solving skills High attention to detail You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 07, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for a talented, high performing and ambitious manager to join the Tools Team in the Audit Quality Department (AQD). The successful candidate will assist with the management of the firms' audit intellectual resources and tools, including bespoke software. There are currently a wide range of intellectual resources and tools being used/developed in this space making this an innovative and exiting proposition. The successful candidate will have an interest in technology and an understanding of audit. The role includes supervising other team members. The role will be primarily based either in the Baker Street Office in London. The position includes the opportunity for collaboration with a wide range of individuals both within the UK firm and our Global network. As a team, the AQD Tools Team is responsible for audit related intellectual resources and key audit tools. The managers are responsible for supervising and reviewing the work of a team of executives of varying grades and experiences. Building strong relationships with members of AQD and the audit stream. Supervision of a team of executives of varying grades, with support from other Tools Team managers Managing tools related projects and tasks, such as the development of our assurance libraries and software testing Management and provision of support function for Audit tools, including Identification of common support trends and maintaining a knowledge base of known issues Performing a Quality Control function Responsibility for the performance of control activities as part of the firms' System of Quality Management Liaison with IT on matters relating to the audit tools Writing and updating guidance on tools related matters Development and delivery of tools-related training within AQD Undertaking any training or development as required by the firm or AQD Participation in group, stream and firm wide activities, such as AQD learning and team building sessions Managing other ad hoc tasks You'll be someone with: University degree Qualified Accountant/Part Qualified Accountant Good team player - ability to work in a team and share ideas Takes personal responsibility and accountability for own work Good communication skills - strong written and verbal communication skills coupled with strong interpersonal skills An interest in IT with good IT skills - including Microsoft Excel Strong problem solving skills High attention to detail You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 05, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Salary: £48,000 per annum Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44's ability to influence decision-makers and shape public discourse. Mission 44's impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44's policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44's voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44's policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44's influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44's external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44's voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44's focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and access to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
May 05, 2026
Full time
Salary: £48,000 per annum Contract Type : Permanent Location : UK (minimum 2 days per week in the London office) Work Pattern : Full-time, 37.5 hours per week with the opportunity for flexible working hours Reporting To : Associate Director Advocacy & Campaigns HOW TO APPLY Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable. In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description. We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance. INTERVIEW STAGES The selection process will consist of three stages (dates will be confirmed with shortlisted candidates): First-round interview w/c 1 June 2026 Second-round interview w/c 15 June 2026 Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task. ABOUT THE ROLE Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions. The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44's ability to influence decision-makers and shape public discourse. Mission 44's impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact. The role will lead and manage Mission 44's policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence. The role also plays a critical role in advocacy and external engagement, ensuring Mission 44's voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level. ROLES AND RESPONSIBILITIES POLICY Lead the development and delivery of Mission 44's policy strategy, aligned to organisational priorities and focused on driving systemic change for young people Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44's influence Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels Work cross-functionally to align policy priorities with external engagement and advocacy activity Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach Account manage Mission 44's external policy and research partners and consultants, ensuring high-quality delivery and value for money CAMPAIGNS Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches Work cross-functionally with communications and partnerships teams to maximise influence Identify and leverage key moments, partnerships and platforms to elevate Mission 44's voice and policy agenda Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences RESEARCH Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people ABOUT YOU: SKILLS AND EXPERIENCE ESSENTIAL Strong experience in policy development with a track record of influencing decision-makers Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses Experience leading projects and managing external partners Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas DESIRABLE Experience working in or with government, think tanks, charities or advocacy organisations Experience in working with young people to create campaigns or advocacy initiatives Knowledge of UK and/or international policy landscapes relevant to Mission 44's focus areas Familiarity with youth engagement approaches and/or incorporating lived experience into policy development Experience working with high-profile stakeholders Understanding of media and communications as a tool for policy influence PERSONAL QUALITIES Passionate about creating a fairer, more inclusive future for young people around the world Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment Strong relationship builder Collaborative mindset, with the ability to work cross-functionally and bring others with you Confident and persuasive, with the ability to engage and influence senior audiences Analytical and curious, with a strong attention to detail Resilient and adaptable, with the ability to manage competing priorities and ambiguity Works flexibly and proactively without close supervision Benefits Enjoy 28 days annual leave, plus a day for your birthday Use our cycle-to-work scheme and free gym access Save for retirement with our generous pension package We finish every Friday at noon in August Optional health insurance and access to an EAP Professional development budget of £1k Unlimited volunteering leave, as agreed with your manager Wellbeing allowance to spend in whatever way works for you Competitive parental leave package
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 04, 2026
Full time
Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
