Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Jan 15, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Jan 15, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Barclays Bank Plc
Great Houghton, Northamptonshire
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 15, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Great Places Housing Association
Didsbury, Manchester
Internal Communications Manager Salary £40,000 Location Head Office - Didsbury Permanent, Full Time Reporting to the Head of Communications, the Internal Communications Manager will play a key role in the business by effectively communicating and engaging colleagues to connect them to our purpose and motivate them to do their best. They will have a major part to play in communicating the business change programme, ensuring that colleagues are informed and engaged in transformation activity. This strategic role involves working with people at every level to keep them informed on positive developments within the company, and building understanding of the business priorities and what they mean for individuals. What you ll be doing • Co-creating and being responsible for the delivery of the Internal Communication Strategy to engage colleagues in their day-to-day roles and contribute to the successful delivery of our Corporate Plan. • Working closely with the Senior Team and Business Transformation colleagues to deliver successful change comms and behaviour change activities. • Delivering engaging internal communication across our platforms to ensure colleagues are kept informed on and engaged in what is happening at Great Places. • Managing the Internal Communications Officer and taking responsibility for their development. • Being lead contact for the HR/OD team to support business initiatives with people engagement activities. • Being the lead contact for Tech Services to ensure important messages and improvements to our technology are communicated effectively with colleagues. • Leading on all internal comms campaigns, including planning, delivery and evaluation. • Identifying and building relationships with key stakeholders. • Advising senior leaders and managers on visibility and effective internal communication. • Owning and managing all internal comms channels, ensuring content is relevant, engaging, accurate, timely, and up to date. • Regularly reviewing and providing channel performance updates for the intranet, interpreting data and identifying trends and areas for improvement. • Designing, writing, and editing case studies, speeches, articles, blog posts, and website content. • Enhancing our brand and external reputation by promoting internal activities that position Great Places as an employer of choice. • Supporting day-to-day management of the wider comms team to ensure all content is to a high standard, in the right tone of voice, and shared through the right channels to maximise reach of key messages. • Delivering intranet training to new starters at induction and taking responsibility for the comms element of the onboarding process. • Leading the Communications Reps group. What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. The ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity, and respect for diversity. What you ll need • Significant experience of working in a communications environment in an internal communications role. • Experience of leading on change communications/transformation campaigns. • Excellent listening skills to capture ideas that inform decision-making. • Excellent writing skills and the ability to write in a variety of styles for a variety of formats in a way that is engaging, grammatically correct and appropriate. • Understanding of diverse colleague groups and cross-functional needs. • Operates largely autonomously, within set guidelines. • A thorough understanding of internal communications best practice, strategy, campaign planning and delivery, engagement, culture, and channel management. • Business focus strong understanding of the importance of aligning communication priorities to business goals. • Excellent understanding of digital channels (and ideally, a good working knowledge of the Interact intranet platform) and how to optimise them. • A data-driven approach with sound understanding of the importance of measurement and evaluation in internal communication. • Ability to develop and project a positive image of Great Places through personal, written, and oral skills. • Ability to recognise, develop, and effectively promote new opportunities for Great Places. What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Jan 15, 2026
Full time
Internal Communications Manager Salary £40,000 Location Head Office - Didsbury Permanent, Full Time Reporting to the Head of Communications, the Internal Communications Manager will play a key role in the business by effectively communicating and engaging colleagues to connect them to our purpose and motivate them to do their best. They will have a major part to play in communicating the business change programme, ensuring that colleagues are informed and engaged in transformation activity. This strategic role involves working with people at every level to keep them informed on positive developments within the company, and building understanding of the business priorities and what they mean for individuals. What you ll be doing • Co-creating and being responsible for the delivery of the Internal Communication Strategy to engage colleagues in their day-to-day roles and contribute to the successful delivery of our Corporate Plan. • Working closely with the Senior Team and Business Transformation colleagues to deliver successful change comms and behaviour change activities. • Delivering engaging internal communication across our platforms to ensure colleagues are kept informed on and engaged in what is happening at Great Places. • Managing the Internal Communications Officer and taking responsibility for their development. • Being lead contact for the HR/OD team to support business initiatives with people engagement activities. • Being the lead contact for Tech Services to ensure important messages and improvements to our technology are communicated effectively with colleagues. • Leading on all internal comms campaigns, including planning, delivery and evaluation. • Identifying and building relationships with key stakeholders. • Advising senior leaders and managers on visibility and effective internal communication. • Owning and managing all internal comms channels, ensuring content is relevant, engaging, accurate, timely, and up to date. • Regularly reviewing and providing channel performance updates for the intranet, interpreting data and identifying trends and areas for improvement. • Designing, writing, and editing case studies, speeches, articles, blog posts, and website content. • Enhancing our brand and external reputation by promoting internal activities that position Great Places as an employer of choice. • Supporting day-to-day management of the wider comms team to ensure all content is to a high standard, in the right tone of voice, and shared through the right channels to maximise reach of key messages. • Delivering intranet training to new starters at induction and taking responsibility for the comms element of the onboarding process. • Leading the Communications Reps group. What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. The ability to work flexibly and when needed outside normal working hours to ensure service continuity. An ability to work in uncertainty. To be professional and work with integrity, inclusivity, and respect for diversity. What you ll need • Significant experience of working in a communications environment in an internal communications role. • Experience of leading on change communications/transformation campaigns. • Excellent listening skills to capture ideas that inform decision-making. • Excellent writing skills and the ability to write in a variety of styles for a variety of formats in a way that is engaging, grammatically correct and appropriate. • Understanding of diverse colleague groups and cross-functional needs. • Operates largely autonomously, within set guidelines. • A thorough understanding of internal communications best practice, strategy, campaign planning and delivery, engagement, culture, and channel management. • Business focus strong understanding of the importance of aligning communication priorities to business goals. • Excellent understanding of digital channels (and ideally, a good working knowledge of the Interact intranet platform) and how to optimise them. • A data-driven approach with sound understanding of the importance of measurement and evaluation in internal communication. • Ability to develop and project a positive image of Great Places through personal, written, and oral skills. • Ability to recognise, develop, and effectively promote new opportunities for Great Places. What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Excellent part-time (3 days a week) permanent opportunity for an experienced Event Manager to join the small Events team at this highly regarded Association within the financial sector, and deliver a range of virtual, in-person and hybrid UK events. The Organisation: Highly regarded Association/Trade body within the financial sector supports member companies through providing technical guidance, lobbying, awareness raising and a dynamic programme of events, and provides a strong, unified voice for the sector and supporting their member companies aims and profile. Role Overview: Events play a central role in their engagement with members and industry stakeholders. Due to an increase in the number of events held annually, they are now seeking an experienced and highly organised Event Manager to join their small team. The successful candidate will play a core role in helping deliver highly professional and well-respected events, which in turn help advance the mission to inform, connect, and champion their members and niche area within the financial sector. The full annual calendar includes a diverse mix of digital, hybrid, and in-person events - from discursive roundtables and technical seminars to larger conferences, gala dinners, and networking receptions. This is a key role within a small but impactful team, offering the opportunity to get involved in the direction and quality of events that support their members and stakeholders across the investment company sector. This is a part-time position (equivalent of 3 days a week). The role requires two full days (Tuesday and Wednesday) at their London office, near Moorgate, with the remaining hours worked either as one additional full day or two half days (Monday or Thursday). Role Specifics: Reporting into the Events Director, and alongside another Event Manager you will be involved in their full events programme - from planning to post-event reporting. You'll work closely with internal teams, members, industry stakeholders and suppliers to ensure every event reflects the Association's high standards. Main responsibilities include: • Organise & deliver a variety of digital, hybrid, and in-person events across the events calendar. • Manage logistics including venues, suppliers, AV, registration, and on-the-day operations. • Coordinate stakeholders, including speakers, suppliers and delegates. • Develop event promotional plans, to create attendee engagement and promote the brand. Manage the administrative event aspects, including processing bookings, compiling and dispatching joining instructions, and producing badges • Manage the event budget ensuring all activity comes within the financial parameters. • Produce full event evaluation, including inputting into the feedback questions, producing comparative statistical analysis on each event year on year and circulating reports • Design and undertake event feedback and reporting, ensuring the right questions are asked and learning points followed up • Provide on-site support at events, including troubleshooting, meeting speakers, managing attendees and organising staff. • Attend events outside of normal office hours, to assist with organisation on occasion. You: We're looking for a highly organised Event Manager, team player, who can manage their own set of events, and work supportively with other members of the Events team, and internal stakeholders. You will be able to bring: • Proven experience as Event Manager ideally within a corporate or association, with exposure to senior level corporate executives Experience of end to end event management corporate across all aspects - logistics, venue, catering, speakers, project management - from concept to completion - comfortable managing digital, hybrid, and in-person events • Proven track record of delivering successful events - ideally in financial services or a membership/trade association. • Proven ability to multitask across a number of events and juggle multiple deadlines • Ability to work to a very high level and deliver professional results • Strong project organisational skills and meticulous attention to detail • Confident communicator and able to liaise with senior stakeholders, speakers and suppliers, as well as build relationships internally • Knowledge and understanding of a range of promotional/marketing techniques across a variety of channels • Budget management skills • Experience using databases for delegate recording This is an excellent opportunity to use your proven and expert Event Management and communication skills in a part-time role, delivering a varied range of events in an established and highly regarded body. Click APPLY now to send us your CV!
Jan 15, 2026
Full time
Excellent part-time (3 days a week) permanent opportunity for an experienced Event Manager to join the small Events team at this highly regarded Association within the financial sector, and deliver a range of virtual, in-person and hybrid UK events. The Organisation: Highly regarded Association/Trade body within the financial sector supports member companies through providing technical guidance, lobbying, awareness raising and a dynamic programme of events, and provides a strong, unified voice for the sector and supporting their member companies aims and profile. Role Overview: Events play a central role in their engagement with members and industry stakeholders. Due to an increase in the number of events held annually, they are now seeking an experienced and highly organised Event Manager to join their small team. The successful candidate will play a core role in helping deliver highly professional and well-respected events, which in turn help advance the mission to inform, connect, and champion their members and niche area within the financial sector. The full annual calendar includes a diverse mix of digital, hybrid, and in-person events - from discursive roundtables and technical seminars to larger conferences, gala dinners, and networking receptions. This is a key role within a small but impactful team, offering the opportunity to get involved in the direction and quality of events that support their members and stakeholders across the investment company sector. This is a part-time position (equivalent of 3 days a week). The role requires two full days (Tuesday and Wednesday) at their London office, near Moorgate, with the remaining hours worked either as one additional full day or two half days (Monday or Thursday). Role Specifics: Reporting into the Events Director, and alongside another Event Manager you will be involved in their full events programme - from planning to post-event reporting. You'll work closely with internal teams, members, industry stakeholders and suppliers to ensure every event reflects the Association's high standards. Main responsibilities include: • Organise & deliver a variety of digital, hybrid, and in-person events across the events calendar. • Manage logistics including venues, suppliers, AV, registration, and on-the-day operations. • Coordinate stakeholders, including speakers, suppliers and delegates. • Develop event promotional plans, to create attendee engagement and promote the brand. Manage the administrative event aspects, including processing bookings, compiling and dispatching joining instructions, and producing badges • Manage the event budget ensuring all activity comes within the financial parameters. • Produce full event evaluation, including inputting into the feedback questions, producing comparative statistical analysis on each event year on year and circulating reports • Design and undertake event feedback and reporting, ensuring the right questions are asked and learning points followed up • Provide on-site support at events, including troubleshooting, meeting speakers, managing attendees and organising staff. • Attend events outside of normal office hours, to assist with organisation on occasion. You: We're looking for a highly organised Event Manager, team player, who can manage their own set of events, and work supportively with other members of the Events team, and internal stakeholders. You will be able to bring: • Proven experience as Event Manager ideally within a corporate or association, with exposure to senior level corporate executives Experience of end to end event management corporate across all aspects - logistics, venue, catering, speakers, project management - from concept to completion - comfortable managing digital, hybrid, and in-person events • Proven track record of delivering successful events - ideally in financial services or a membership/trade association. • Proven ability to multitask across a number of events and juggle multiple deadlines • Ability to work to a very high level and deliver professional results • Strong project organisational skills and meticulous attention to detail • Confident communicator and able to liaise with senior stakeholders, speakers and suppliers, as well as build relationships internally • Knowledge and understanding of a range of promotional/marketing techniques across a variety of channels • Budget management skills • Experience using databases for delegate recording This is an excellent opportunity to use your proven and expert Event Management and communication skills in a part-time role, delivering a varied range of events in an established and highly regarded body. Click APPLY now to send us your CV!
Occupational Health & Wellbeing Associate We're proud to be Bakkavor Salary: Competitive Benefits (TOP 3): Life Assurance (1 x salary), 25 days holiday plus 8 bank holidays as standard (may vary by role), Private medical insurance (after 5 years' service) Location: Spalding Ways of Working: Hybrid Hours of work: Part Time - 8:30 to 5:00pm (3 working days negotiable) Contract Type: FTC 9 Months Why join us? We're proud of what we do, why we do it and who we do it for. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. We're proud of our caring culture, loyal colleagues and future focus. But, most of all, we're proud to enable and empower everyone to believe, achieve and succeed. About the role In this busy and exciting role, you will provide high-quality, consistent, and compliant administrative and operational support to the Occupational Health and Wellbeing (OH&W) function, enabling the efficient delivery of services that promote the health, safety, and wellbeing of employees across the organisation. You will support the Senior Occupational Health Advisor in the implementation of OH&W programmes and assist in coordinating wellbeing initiatives across sites, working closely with the Wellbeing Business Partner to maximise the impact of Bakkavor's wellbeing services. Role Accountabilities Manage OH appointments and wellbeing services, ensuring timely scheduling and smooth coordination. Prepare and support clinics and wellbeing activities, liaising with managers and colleagues for effective delivery. Provide administrative support, including record management, documentation, and GDPR-compliant handling of confidential information. Order supplies and manage purchase requests to ensure resources are available. Act as key contact for internal stakeholders and external health providers, coordinating referrals and service delivery. Support delivery and promotion of wellbeing initiatives and campaigns, collaborating with the Wellbeing Business Partner. Compile and report OH&W metrics, using digital tools to ensure accurate data management. Ensure compliance with health, safety, and company policies, and contribute to continuous improvement of OH&W processes. About You You have proven experience providing administrative support in a busy office or healthcare environment and are confident using Microsoft Office, including Word, Excel, and PowerPoint, with experience in digital health platforms considered a plus. Highly organised with strong attention to detail, you handle confidential information with discretion and can manage multiple priorities, working independently to meet deadlines. Your excellent communication and interpersonal skills enable you to collaborate effectively with a wide range of stakeholders, both internally and externally. You are committed to employee wellbeing and have a genuine interest in supporting health, safety, and wellbeing initiatives. Experience in a fast-paced manufacturing or similar environment, knowledge of GDPR and health data confidentiality, or familiarity with Occupational Health services would be highly advantageous. If you are ready to bring your skills, energy, and passion for wellbeing to a role that makes a real difference to employees' lives, this is the perfect opportunity for you. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Jan 15, 2026
Full time
Occupational Health & Wellbeing Associate We're proud to be Bakkavor Salary: Competitive Benefits (TOP 3): Life Assurance (1 x salary), 25 days holiday plus 8 bank holidays as standard (may vary by role), Private medical insurance (after 5 years' service) Location: Spalding Ways of Working: Hybrid Hours of work: Part Time - 8:30 to 5:00pm (3 working days negotiable) Contract Type: FTC 9 Months Why join us? We're proud of what we do, why we do it and who we do it for. We're proud to give everyone the opportunity and support to develop and progress their career. To nurture talent, fuel ambition and work with resilience and purpose to achieve the highest possible standards. We're proud of our caring culture, loyal colleagues and future focus. But, most of all, we're proud to enable and empower everyone to believe, achieve and succeed. About the role In this busy and exciting role, you will provide high-quality, consistent, and compliant administrative and operational support to the Occupational Health and Wellbeing (OH&W) function, enabling the efficient delivery of services that promote the health, safety, and wellbeing of employees across the organisation. You will support the Senior Occupational Health Advisor in the implementation of OH&W programmes and assist in coordinating wellbeing initiatives across sites, working closely with the Wellbeing Business Partner to maximise the impact of Bakkavor's wellbeing services. Role Accountabilities Manage OH appointments and wellbeing services, ensuring timely scheduling and smooth coordination. Prepare and support clinics and wellbeing activities, liaising with managers and colleagues for effective delivery. Provide administrative support, including record management, documentation, and GDPR-compliant handling of confidential information. Order supplies and manage purchase requests to ensure resources are available. Act as key contact for internal stakeholders and external health providers, coordinating referrals and service delivery. Support delivery and promotion of wellbeing initiatives and campaigns, collaborating with the Wellbeing Business Partner. Compile and report OH&W metrics, using digital tools to ensure accurate data management. Ensure compliance with health, safety, and company policies, and contribute to continuous improvement of OH&W processes. About You You have proven experience providing administrative support in a busy office or healthcare environment and are confident using Microsoft Office, including Word, Excel, and PowerPoint, with experience in digital health platforms considered a plus. Highly organised with strong attention to detail, you handle confidential information with discretion and can manage multiple priorities, working independently to meet deadlines. Your excellent communication and interpersonal skills enable you to collaborate effectively with a wide range of stakeholders, both internally and externally. You are committed to employee wellbeing and have a genuine interest in supporting health, safety, and wellbeing initiatives. Experience in a fast-paced manufacturing or similar environment, knowledge of GDPR and health data confidentiality, or familiarity with Occupational Health services would be highly advantageous. If you are ready to bring your skills, energy, and passion for wellbeing to a role that makes a real difference to employees' lives, this is the perfect opportunity for you. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Position: Senior National Account Manager Location: London (3 days a week) Salary: Up to £75k + Bonus The Company This established global beauty business offers a wide range of products across cosmetics, skincare, hair care, and fragrance. Their portfolio includes well-known consumer and professional brands, sold in numerous countries worldwide through multiple retail channels. The company is focused on modernising operations, revitalising core brands, and enhancing innovation and digital capabilities to remain competitive in a dynamic and fast-moving market. The Role We are seeking a driven and commercially minded Senior National Account Manager to join the sales team. This role is perfect for someone who thrives in a fast-paced, competitive environment and is motivated by delivering outstanding commercial results. You will manage all aspects of the customer relationship - from forecasting and financial ownership to joint business planning and in-store execution - ensuring strategic brand growth and strong customer partnerships. Account Management & Sales Delivery Own the commercial delivery of sales, gross sales value, trade spend and net sales value in line with budget targets. Achieve sales and profit objectives across the assigned brand portfolio and accounts. Develop, execute and measure Joint Business Plans (JBP) to track progress against KPI targets including profitability, forecast accuracy and sales. Lead negotiations across JBPs, promotional plans, trade terms, space & location, and new launches. Customer Relationships & Strategy Build, strengthen and maintain strong relationships with key retail customers and external partners. Develop and implement commercial strategies across ranges, customers, digital platforms and promotional frameworks. Ensure regular contact and alignment between wider internal teams and customer counterparts. Forecasting, Planning & Analysis Deliver accurate financial and volume forecasts, including ongoing account performance tracking. Conduct robust stockholding analysis (warehouse and in-store) to optimise supply and minimise risk. Work closely with customer managers and marketing teams to deliver high-quality promotional plans. Commercial Ownership & Internal Leadership Full P&L responsibility for designated accounts. Oversee invoice, credit and trade spend management. Provide insight, recommendations and solutions to internal business teams to continuously improve account performance. Manage and develop one direct report (National Account Executive / Sales Admin support). Skills & Experience Required Personal Competencies Strong commercial acumen with the ability to build credible, influential business relationships. Highly results-driven, competitive and motivated by exceeding financial targets. Exceptional negotiation and strategic thinking abilities. Adaptable, creative and able to manage multiple priorities under pressure. Confident communicator with strong written and presentation skills. Effective leader with experience developing and coaching direct reports. Strong understanding of the in-store environment, promotional mechanics and POS execution. Ability to influence internal and external stakeholders positively. Self-motivated with a proactive, positive mindset. Technical Skills Highly numerate with strong analytical capability. Solid understanding of P&Ls, forecasting and demand planning. Strong computer literacy, especially in Excel and PowerPoint. Qualifications & Experience Degree-level education. Proven experience in sales within cosmetics, health & beauty or FMCG at NAM or SNAM level. Experience managing a major high-street retailer; Boots experience is strongly preferred. Track record of delivering commercial success and driving team development. Key account management and negotiation training desirable.
Jan 15, 2026
Full time
Position: Senior National Account Manager Location: London (3 days a week) Salary: Up to £75k + Bonus The Company This established global beauty business offers a wide range of products across cosmetics, skincare, hair care, and fragrance. Their portfolio includes well-known consumer and professional brands, sold in numerous countries worldwide through multiple retail channels. The company is focused on modernising operations, revitalising core brands, and enhancing innovation and digital capabilities to remain competitive in a dynamic and fast-moving market. The Role We are seeking a driven and commercially minded Senior National Account Manager to join the sales team. This role is perfect for someone who thrives in a fast-paced, competitive environment and is motivated by delivering outstanding commercial results. You will manage all aspects of the customer relationship - from forecasting and financial ownership to joint business planning and in-store execution - ensuring strategic brand growth and strong customer partnerships. Account Management & Sales Delivery Own the commercial delivery of sales, gross sales value, trade spend and net sales value in line with budget targets. Achieve sales and profit objectives across the assigned brand portfolio and accounts. Develop, execute and measure Joint Business Plans (JBP) to track progress against KPI targets including profitability, forecast accuracy and sales. Lead negotiations across JBPs, promotional plans, trade terms, space & location, and new launches. Customer Relationships & Strategy Build, strengthen and maintain strong relationships with key retail customers and external partners. Develop and implement commercial strategies across ranges, customers, digital platforms and promotional frameworks. Ensure regular contact and alignment between wider internal teams and customer counterparts. Forecasting, Planning & Analysis Deliver accurate financial and volume forecasts, including ongoing account performance tracking. Conduct robust stockholding analysis (warehouse and in-store) to optimise supply and minimise risk. Work closely with customer managers and marketing teams to deliver high-quality promotional plans. Commercial Ownership & Internal Leadership Full P&L responsibility for designated accounts. Oversee invoice, credit and trade spend management. Provide insight, recommendations and solutions to internal business teams to continuously improve account performance. Manage and develop one direct report (National Account Executive / Sales Admin support). Skills & Experience Required Personal Competencies Strong commercial acumen with the ability to build credible, influential business relationships. Highly results-driven, competitive and motivated by exceeding financial targets. Exceptional negotiation and strategic thinking abilities. Adaptable, creative and able to manage multiple priorities under pressure. Confident communicator with strong written and presentation skills. Effective leader with experience developing and coaching direct reports. Strong understanding of the in-store environment, promotional mechanics and POS execution. Ability to influence internal and external stakeholders positively. Self-motivated with a proactive, positive mindset. Technical Skills Highly numerate with strong analytical capability. Solid understanding of P&Ls, forecasting and demand planning. Strong computer literacy, especially in Excel and PowerPoint. Qualifications & Experience Degree-level education. Proven experience in sales within cosmetics, health & beauty or FMCG at NAM or SNAM level. Experience managing a major high-street retailer; Boots experience is strongly preferred. Track record of delivering commercial success and driving team development. Key account management and negotiation training desirable.
Managing Consultant- Private Markets (Infrastructure & Transactions) (Mid-Senior Level) page is loaded Managing Consultant- Private Markets (Infrastructure & Transactions) (Mid-Senior Level)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROverviewERM is a global leader in sustainability and climate advisory, supporting many of the world's largest companies and investors to respond to the financial, strategic, and operational implications of sustainability and the low-carbon transition.Our teamThe Private Markets Commercial team designs and delivers advisory services for infrastructure investors, private equity firms, and asset managers. We support clients across transactions, asset ownership, and portfolio strategy, helping them manage risk, protect value, and strengthen long-term performance.Our work includes transaction support, asset and portfolio advisory, and investor-level strategy, with a strong focus on infrastructure sectors such as renewables, transport, utilities, and digital infrastructure, including data centres. We combine technical insight with commercial execution, helping investors understand how sustainability and climate considerations affect asset quality and investment outcomes.The roleAs a Managing Consultant, you will play a key role in leading delivery, managing client relationships, and supporting business development across infrastructure-focused engagements. You will act as a day-to-day client contact, lead workstreams, and ensure delivery excellence across complex, fast-paced projects.Key responsibilities (not limited to): Lead delivery of advisory and due diligence engagements for infrastructure investors and asset managers. Translate technical, sustainability, and asset-level considerations into clear commercial and investment implications. Manage end-to-end project delivery, including scoping, planning, execution, and close-out. Act as a primary point of contact for clients, building trust through high-quality delivery and pragmatic advice. Oversee and quality-assure the work of junior consultants to ensure clarity, consistency, and relevance. Draft and finalise client deliverables that are clear, structured, and suitable for investment decision-making. Support account development through proactive client engagement and identification of follow-on opportunities. Contribute to proposal development and client pitches, particularly for infrastructure and transaction-led work. Coach and develop junior team members.About youYou are a credible, client-facing consultant with experience working with infrastructure assets or investors. You are comfortable operating at the interface between technical detail and commercial decision-making and enjoy working in transaction-oriented environments.Required capabilities and experience: Experience delivering infrastructure-focused advisory, technical due diligence, sustainability, or strategy consulting engagements. Strong project management and workstream leadership capability. Understanding of sustainability and climate considerations relevant to infrastructure investments, such as asset performance, resilience, transition risk, and regulatory drivers. Strong commercial awareness and ability to support account growth and proposal development. Clear, structured communication skills and ability to produce executive-ready deliverables. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. Find the Right Role for You
Jan 15, 2026
Full time
Managing Consultant- Private Markets (Infrastructure & Transactions) (Mid-Senior Level) page is loaded Managing Consultant- Private Markets (Infrastructure & Transactions) (Mid-Senior Level)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: ROverviewERM is a global leader in sustainability and climate advisory, supporting many of the world's largest companies and investors to respond to the financial, strategic, and operational implications of sustainability and the low-carbon transition.Our teamThe Private Markets Commercial team designs and delivers advisory services for infrastructure investors, private equity firms, and asset managers. We support clients across transactions, asset ownership, and portfolio strategy, helping them manage risk, protect value, and strengthen long-term performance.Our work includes transaction support, asset and portfolio advisory, and investor-level strategy, with a strong focus on infrastructure sectors such as renewables, transport, utilities, and digital infrastructure, including data centres. We combine technical insight with commercial execution, helping investors understand how sustainability and climate considerations affect asset quality and investment outcomes.The roleAs a Managing Consultant, you will play a key role in leading delivery, managing client relationships, and supporting business development across infrastructure-focused engagements. You will act as a day-to-day client contact, lead workstreams, and ensure delivery excellence across complex, fast-paced projects.Key responsibilities (not limited to): Lead delivery of advisory and due diligence engagements for infrastructure investors and asset managers. Translate technical, sustainability, and asset-level considerations into clear commercial and investment implications. Manage end-to-end project delivery, including scoping, planning, execution, and close-out. Act as a primary point of contact for clients, building trust through high-quality delivery and pragmatic advice. Oversee and quality-assure the work of junior consultants to ensure clarity, consistency, and relevance. Draft and finalise client deliverables that are clear, structured, and suitable for investment decision-making. Support account development through proactive client engagement and identification of follow-on opportunities. Contribute to proposal development and client pitches, particularly for infrastructure and transaction-led work. Coach and develop junior team members.About youYou are a credible, client-facing consultant with experience working with infrastructure assets or investors. You are comfortable operating at the interface between technical detail and commercial decision-making and enjoy working in transaction-oriented environments.Required capabilities and experience: Experience delivering infrastructure-focused advisory, technical due diligence, sustainability, or strategy consulting engagements. Strong project management and workstream leadership capability. Understanding of sustainability and climate considerations relevant to infrastructure investments, such as asset performance, resilience, transition risk, and regulatory drivers. Strong commercial awareness and ability to support account growth and proposal development. Clear, structured communication skills and ability to produce executive-ready deliverables. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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Senior/Principal/Associate Civil/Structural Engineer Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our people develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. We are seeking an experienced Civil & Structural Engineer to play a key leadership role in supporting and growing our Transmission & Distribution (T&D) capability in the UK. This is a high-impact position combining technical leadership, design management, training, and client-facing commercial support. You will act as a technical authority and Design Manager on major T&D projects while also leading the training and development of our engineering team. You will regularly attend client and marketing meetings, helping shape proposals and represent the business at a senior technical level. This role offers a genuine opportunity to influence strategy, develop people, and lead landmark UK power infrastructure projects. Key Responsibilities Technical & Design Leadership Act as Design Manager / Lead Engineer for Transmission & Distribution civil and structural projects. Lead the delivery of designs for: Substations Overhead Line (OHL) foundations Cable routes Associated T&D infrastructure Ensure full compliance with: UK standards (Eurocodes, BS EN) National Grid / DNO specifications CDM Regulations and Health & Safety requirements Review, approve, and mentor designs produced by junior and intermediate engineers. Oversee design risk management, technical assurance, and value engineering. Training & Capability Development Lead the training strategy for civil and structural engineers within T&D sector. Deliver structured: Technical training Design standards training T&D-specific best practice workshops Mentor graduate and mid-level engineers. Client, Commercial & Marketing Support Attend client, bid, and marketing meetings as the senior technical representative. Support: Bid strategy Scope definition Technical proposals Cost and programme input Build long-term relationships with: DNOs National Grid ICPs EPC contractors Project & Business Support Provide technical input to project planning, resourcing, and risk management. Assist in developing and growing the T&D service offering. Support innovation, digital engineering, and design efficiency initiatives. Qualifications Degree (BEng / MEng) in Civil or Structural Engineering. Chartered Engineer status (CEng MICE / MIStructE). 10+ years' experience in civil & structural engineering with strong T&D exposure. Proven experience in Transmission & Distribution infrastructure, including substations and power networks. Experience working with: National Grid DNOs (UK Power Networks, SSEN, SPEN, WPD, etc.) Experience in framework delivery environments. Demonstrable experience as a: Lead Engineer, Design Manager, or Technical Authority. Strong knowledge of: UK design standards and Eurocodes CDM Regulations Experience leading and mentoring engineers. Full UK driving licence. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. All your information will be kept confidential according to EEO guidelines.
Jan 15, 2026
Full time
Senior/Principal/Associate Civil/Structural Engineer Ramboll is ranked a Top 10 consultant in the UK and has around 2,000 bright minds working across multiple offices to apply their passion to deliver innovative solutions across Buildings, Transport, Environment & Health and Energy. We love seeing our people develop and succeed and you will have opportunities to work on challenging and inspiring projects within an environment that is friendly, open and supportive. We are seeking an experienced Civil & Structural Engineer to play a key leadership role in supporting and growing our Transmission & Distribution (T&D) capability in the UK. This is a high-impact position combining technical leadership, design management, training, and client-facing commercial support. You will act as a technical authority and Design Manager on major T&D projects while also leading the training and development of our engineering team. You will regularly attend client and marketing meetings, helping shape proposals and represent the business at a senior technical level. This role offers a genuine opportunity to influence strategy, develop people, and lead landmark UK power infrastructure projects. Key Responsibilities Technical & Design Leadership Act as Design Manager / Lead Engineer for Transmission & Distribution civil and structural projects. Lead the delivery of designs for: Substations Overhead Line (OHL) foundations Cable routes Associated T&D infrastructure Ensure full compliance with: UK standards (Eurocodes, BS EN) National Grid / DNO specifications CDM Regulations and Health & Safety requirements Review, approve, and mentor designs produced by junior and intermediate engineers. Oversee design risk management, technical assurance, and value engineering. Training & Capability Development Lead the training strategy for civil and structural engineers within T&D sector. Deliver structured: Technical training Design standards training T&D-specific best practice workshops Mentor graduate and mid-level engineers. Client, Commercial & Marketing Support Attend client, bid, and marketing meetings as the senior technical representative. Support: Bid strategy Scope definition Technical proposals Cost and programme input Build long-term relationships with: DNOs National Grid ICPs EPC contractors Project & Business Support Provide technical input to project planning, resourcing, and risk management. Assist in developing and growing the T&D service offering. Support innovation, digital engineering, and design efficiency initiatives. Qualifications Degree (BEng / MEng) in Civil or Structural Engineering. Chartered Engineer status (CEng MICE / MIStructE). 10+ years' experience in civil & structural engineering with strong T&D exposure. Proven experience in Transmission & Distribution infrastructure, including substations and power networks. Experience working with: National Grid DNOs (UK Power Networks, SSEN, SPEN, WPD, etc.) Experience in framework delivery environments. Demonstrable experience as a: Lead Engineer, Design Manager, or Technical Authority. Strong knowledge of: UK design standards and Eurocodes CDM Regulations Experience leading and mentoring engineers. Full UK driving licence. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV. We recognise that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So, if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team. Thank you for taking the time to apply! We look forward to receiving your application. All your information will be kept confidential according to EEO guidelines.
Senior AdTech Solutions Engineer - Client Integrations - London (Hybrid) 3 days per week in London office Up to £60K The Company My client is a global marketing technology business operating at the intersection of data, media and technology. They work with large enterprise advertisers across multiple digital channels and provide a proprietary platform that supports campaign execution, measurement and automation. This is a well-established international organisation with teams across EMEA, the US and APAC, working with some of the world's largest brands. The business is known for its technical depth, complex client integrations and strong collaboration between commercial, product and engineering teams. They are now hiring a Senior AdTech Solutions Engineer to sit in a highly client-facing, technical role focused on integrations, automation and technical problem-solving. The Job Acting as the technical lead for onboarding and integrating new enterprise clients onto the platform Designing and implementing tagging, tracking and data integration solutions Owning the technical relationship with existing clients post-integration Working hands-on with JavaScript, SQL and web technologies to support client use cases Troubleshooting tracking, delivery and reporting issues across campaigns Supporting commercial teams with technical input during pre-sales and solution design Driving automation and process improvements across client integrations Working closely with internal teams across Product, Engineering, Analytics and Client Services This is a hybrid role based in London. You Must have 3+ years' experience in a technical AdTech or MarTech role Strong understanding of ad tagging, tracking pixels and measurement frameworks Experience working with DSPs and ad servers, with a solid grasp of SSPs and RTB Hands-on experience troubleshooting discrepancies in impressions, clicks and conversions Strong knowledge of UTM parameters, URLs and campaign tracking structures Advanced experience with JavaScript and SQL Confident communicating with technical and non-technical stakeholders Nice to have Experience in solutions engineering, solutions architecture or technical consulting Exposure to CDPs, DMPs or data-led marketing platforms Additional coding languages such as Python, PHP or shell scripting Apply Now You can apply for this role now by sending your CV or getting in touch directly to discuss further. Jack Fitzpatrick Senior Recruitment Consultant - Ad Tech & MarTech Sphere Digital Recruitment Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Jan 15, 2026
Full time
Senior AdTech Solutions Engineer - Client Integrations - London (Hybrid) 3 days per week in London office Up to £60K The Company My client is a global marketing technology business operating at the intersection of data, media and technology. They work with large enterprise advertisers across multiple digital channels and provide a proprietary platform that supports campaign execution, measurement and automation. This is a well-established international organisation with teams across EMEA, the US and APAC, working with some of the world's largest brands. The business is known for its technical depth, complex client integrations and strong collaboration between commercial, product and engineering teams. They are now hiring a Senior AdTech Solutions Engineer to sit in a highly client-facing, technical role focused on integrations, automation and technical problem-solving. The Job Acting as the technical lead for onboarding and integrating new enterprise clients onto the platform Designing and implementing tagging, tracking and data integration solutions Owning the technical relationship with existing clients post-integration Working hands-on with JavaScript, SQL and web technologies to support client use cases Troubleshooting tracking, delivery and reporting issues across campaigns Supporting commercial teams with technical input during pre-sales and solution design Driving automation and process improvements across client integrations Working closely with internal teams across Product, Engineering, Analytics and Client Services This is a hybrid role based in London. You Must have 3+ years' experience in a technical AdTech or MarTech role Strong understanding of ad tagging, tracking pixels and measurement frameworks Experience working with DSPs and ad servers, with a solid grasp of SSPs and RTB Hands-on experience troubleshooting discrepancies in impressions, clicks and conversions Strong knowledge of UTM parameters, URLs and campaign tracking structures Advanced experience with JavaScript and SQL Confident communicating with technical and non-technical stakeholders Nice to have Experience in solutions engineering, solutions architecture or technical consulting Exposure to CDPs, DMPs or data-led marketing platforms Additional coding languages such as Python, PHP or shell scripting Apply Now You can apply for this role now by sending your CV or getting in touch directly to discuss further. Jack Fitzpatrick Senior Recruitment Consultant - Ad Tech & MarTech Sphere Digital Recruitment Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview About the client At Team H&M, we manage full-funnel, cross-channel digital planning, activation and strategic development for H&M's Paid Social, Paid Search and Programmatic activity across markets worldwide. Our team structure replicates a single-client agency set-up with three core functions: Strategy, Planning and Activation. With a total headcount of , we are based in four different offices: London (45 people), India, Colombia and New York, with all client leadership and strategy governance sitting in the London office. Digital Planning covers both Brand and Performance campaigns, and the media channel scope is as follows: Paid Social: Meta, TikTok, Snapchat & Pinterest Programmatic: YouTube & Display (DV360) Paid Search: Google, Bing & Apple About the role We are looking for a Regional Lead (Business Director level) to join Team H&M. In this role you will lead one of our Regional Hub Teams, reporting into the Global Managing Partner and working very closely with all lines of business including Strategy, Planning, Activation and Data. The Regional Lead is a high-level orchestration role ultimately responsible for delivering best-in-class client service to the H&M Regional Clients. You will be leading a cross-functional, regional team split between UK and India ensuring that 1) global strategy is translated to the region effectively, 2) digital planning is high quality and delivers against objectives, 3) campaigns are executed flawlessly and 4) we are optimising effectively to hit client's brand and performance targets. Your success is measured by your ability to maintain a strong client relationship while ensuring the work on the ground aligns with H&M's broader business objectives. European business travel forms part of this role. Responsibilities About the work Client Leadership Lead the relationship with senior regional clients, building trust and credibility and ensuring they value your input Partner with clients to lead and drive key projects that are critical to their business Maintain a comprehensive view of account health, pressure points and areas of opportunity Manage the Scope of Work in the day to day, overseeing the team's delivery throughout the year Planning and Activation Oversee our delivery and quality of product and stay close to the day-to-day running of the account, helping to connect the dots and offer a strategic voice, while also diving into the details when needed Connect H&M's global strategic direction to regional business objectives Develop H&M's approach to digital planning and ensure they are maximising the impact of their investment across all channels Oversee and lead delivery of Search, Social, Programmatic and Youtube performance working very closely with our channel leads, and leverage H&M's various data sources to inform performance optimisation to drive incremental revenue Always look for operational efficiencies to ensure our ways of working develop and evolve at the required pace Internal Leadership Lead a best-in-classMediateam and develop key talent Ensure a balanced workload across the team, stepping in to avoid pressure points becoming an issue Drive connectivity and collaboration with other Publicis H&M lines of business, ensuring learnings and best practice are shared and celebrated across teams Determine upsell opportunities leveraging wider Publicis capabilities and ensuring H&M have access to the very best Publicis have to offer Qualifications What you need to succeed Proven regional client leadership experience, including senior engagement Strong Digital experience and understanding across both Brand and Performance campaigns Strategic thinker with experience supporting Strategy Directors, with the ability to translate global brand and channel direction to regions Fashion and Retail experience, or experience working in fast-paced dynamic categories Clear understanding of best-in-class digital activation Inspiring leader who develops and motivates high-performing teams Strong communicator and project manager across multiple stakeholders Confident managing upwards and influencing senior leadership Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 15, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview About the client At Team H&M, we manage full-funnel, cross-channel digital planning, activation and strategic development for H&M's Paid Social, Paid Search and Programmatic activity across markets worldwide. Our team structure replicates a single-client agency set-up with three core functions: Strategy, Planning and Activation. With a total headcount of , we are based in four different offices: London (45 people), India, Colombia and New York, with all client leadership and strategy governance sitting in the London office. Digital Planning covers both Brand and Performance campaigns, and the media channel scope is as follows: Paid Social: Meta, TikTok, Snapchat & Pinterest Programmatic: YouTube & Display (DV360) Paid Search: Google, Bing & Apple About the role We are looking for a Regional Lead (Business Director level) to join Team H&M. In this role you will lead one of our Regional Hub Teams, reporting into the Global Managing Partner and working very closely with all lines of business including Strategy, Planning, Activation and Data. The Regional Lead is a high-level orchestration role ultimately responsible for delivering best-in-class client service to the H&M Regional Clients. You will be leading a cross-functional, regional team split between UK and India ensuring that 1) global strategy is translated to the region effectively, 2) digital planning is high quality and delivers against objectives, 3) campaigns are executed flawlessly and 4) we are optimising effectively to hit client's brand and performance targets. Your success is measured by your ability to maintain a strong client relationship while ensuring the work on the ground aligns with H&M's broader business objectives. European business travel forms part of this role. Responsibilities About the work Client Leadership Lead the relationship with senior regional clients, building trust and credibility and ensuring they value your input Partner with clients to lead and drive key projects that are critical to their business Maintain a comprehensive view of account health, pressure points and areas of opportunity Manage the Scope of Work in the day to day, overseeing the team's delivery throughout the year Planning and Activation Oversee our delivery and quality of product and stay close to the day-to-day running of the account, helping to connect the dots and offer a strategic voice, while also diving into the details when needed Connect H&M's global strategic direction to regional business objectives Develop H&M's approach to digital planning and ensure they are maximising the impact of their investment across all channels Oversee and lead delivery of Search, Social, Programmatic and Youtube performance working very closely with our channel leads, and leverage H&M's various data sources to inform performance optimisation to drive incremental revenue Always look for operational efficiencies to ensure our ways of working develop and evolve at the required pace Internal Leadership Lead a best-in-classMediateam and develop key talent Ensure a balanced workload across the team, stepping in to avoid pressure points becoming an issue Drive connectivity and collaboration with other Publicis H&M lines of business, ensuring learnings and best practice are shared and celebrated across teams Determine upsell opportunities leveraging wider Publicis capabilities and ensuring H&M have access to the very best Publicis have to offer Qualifications What you need to succeed Proven regional client leadership experience, including senior engagement Strong Digital experience and understanding across both Brand and Performance campaigns Strategic thinker with experience supporting Strategy Directors, with the ability to translate global brand and channel direction to regions Fashion and Retail experience, or experience working in fast-paced dynamic categories Clear understanding of best-in-class digital activation Inspiring leader who develops and motivates high-performing teams Strong communicator and project manager across multiple stakeholders Confident managing upwards and influencing senior leadership Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
RecruitmentRevolution.com
City Of Westminster, London
We're looking for a highly organised powerhouse who's brilliant with financial admin and thrives on bringing people together. You'll be the kind of person who can confidently wrangle multiple stakeholders, keep projects on track, and make collaboration feel effortless. Experience working on social and influencer campaigns - ideally within a social or influencer agency - is a big plus. The Role at a Glance: Social Project Manager London Oxford Street Office Based 3 Days Per Week (Tuesday to Thursday) / Home Working Monday & Friday Up to £45,000 DOE Plus Competitive Benefits Package Including Pension, Private Healthcare and More Full Time - Permanent Company: A rapidly growing influencer-led social media agency Your Skills / Background: Experienced Mid-Weight Project Manager. Financial Admin. Experience with Social Media and Influencer Projects. Team Management. Role Overview: Our Project Management team is responsible for managing the production of client work delivered via internal (& sometimes external) capabilities. About us: We are a rapidly growing influencer and social media agency on a mission to redefine engagement. Founded during the 2020 lockdown by Harry Foyle, we have quickly become a leader in crafting innovative, authentic, and forward-thinking strategies for clients across various industries, including Jack Daniels, Amia foods, and more. We're on a mission to be the leading agency in creating an unforgettable presence for our clients through creative, forward-thinking, and authentic influencer and social media strategies. About the Role: We're looking for an exceptional Project Manager - a true force in creative production with a passion for fast-moving social environments. You'll be responsible for transforming ambitious ideas into impactful outputs, guiding projects from initial concept through to final delivery. Unflappable and highly organised, you thrive under pressure and keep momentum high, even when things heat up. Project Managers are at the heart of everything we do. You'll bring structure to creativity and direction to complexity, overseeing the delivery of outstanding client work. Working closely with our in-house teams - and occasionally external partners - you'll ensure seamless execution across social, digital, and video projects. Precision matters. You're process-driven, confident managing budgets, and adept at handling communication between teams, clients, and senior stakeholders, always keeping everyone aligned and informed. You'll be surrounded by a diverse group of creative experts, from digital designers and motion specialists to social content creators. We also partner with external talent to elevate our work further, so if you already have a strong creative network, there's plenty of opportunity to leverage it here. We offer a flexible working setup. While your office base will be in Central London, you can choose how and where you work - whether that's in the office or from home. We bring everyone together in person Tuesday to Thursday for key collaboration, and working hours are flexible around your needs. We're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. About you: • An experienced Project Manager with a passion for social, creativity and production • Expert with financial admin, budgets and accurate forecasting • Comfortable juggling multiple fast-paced projects and tight deadlines • Highly organised, detail-driven and calm under pressure • A strong communicator who builds great relationships with clients and internal teams • Commercially savvy, with experience managing budgets and forecasting accurately • Confident coordinating creative teams and external suppliers • Focused on delivering high-quality work on time and on budget • Ambitious and ready to take the next step in social and influencer marketing What We Offer: • Competitive salary (Up to £45,000 DOE) and benefits package • 25 days holiday plus bank holiday entitlement (with the opportunity to buy more) • Private healthcare and health cash plan • Pension scheme with rising employer contributions • Professional development opportunities • Family-friendly policies If you're ready to sit at the heart of a fast-growing social and influencer agency - bringing structure to creativity and turning ambitious ideas into standout work - we'd love to hear from you. This is your chance to join us at an exciting stage of growth, work with leading brands, and make a real impact in a collaborative, forward-thinking environment. Apply now to take the next step in your project management career and help shape the future of social and influencer marketing. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jan 15, 2026
Full time
We're looking for a highly organised powerhouse who's brilliant with financial admin and thrives on bringing people together. You'll be the kind of person who can confidently wrangle multiple stakeholders, keep projects on track, and make collaboration feel effortless. Experience working on social and influencer campaigns - ideally within a social or influencer agency - is a big plus. The Role at a Glance: Social Project Manager London Oxford Street Office Based 3 Days Per Week (Tuesday to Thursday) / Home Working Monday & Friday Up to £45,000 DOE Plus Competitive Benefits Package Including Pension, Private Healthcare and More Full Time - Permanent Company: A rapidly growing influencer-led social media agency Your Skills / Background: Experienced Mid-Weight Project Manager. Financial Admin. Experience with Social Media and Influencer Projects. Team Management. Role Overview: Our Project Management team is responsible for managing the production of client work delivered via internal (& sometimes external) capabilities. About us: We are a rapidly growing influencer and social media agency on a mission to redefine engagement. Founded during the 2020 lockdown by Harry Foyle, we have quickly become a leader in crafting innovative, authentic, and forward-thinking strategies for clients across various industries, including Jack Daniels, Amia foods, and more. We're on a mission to be the leading agency in creating an unforgettable presence for our clients through creative, forward-thinking, and authentic influencer and social media strategies. About the Role: We're looking for an exceptional Project Manager - a true force in creative production with a passion for fast-moving social environments. You'll be responsible for transforming ambitious ideas into impactful outputs, guiding projects from initial concept through to final delivery. Unflappable and highly organised, you thrive under pressure and keep momentum high, even when things heat up. Project Managers are at the heart of everything we do. You'll bring structure to creativity and direction to complexity, overseeing the delivery of outstanding client work. Working closely with our in-house teams - and occasionally external partners - you'll ensure seamless execution across social, digital, and video projects. Precision matters. You're process-driven, confident managing budgets, and adept at handling communication between teams, clients, and senior stakeholders, always keeping everyone aligned and informed. You'll be surrounded by a diverse group of creative experts, from digital designers and motion specialists to social content creators. We also partner with external talent to elevate our work further, so if you already have a strong creative network, there's plenty of opportunity to leverage it here. We offer a flexible working setup. While your office base will be in Central London, you can choose how and where you work - whether that's in the office or from home. We bring everyone together in person Tuesday to Thursday for key collaboration, and working hours are flexible around your needs. We're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. About you: • An experienced Project Manager with a passion for social, creativity and production • Expert with financial admin, budgets and accurate forecasting • Comfortable juggling multiple fast-paced projects and tight deadlines • Highly organised, detail-driven and calm under pressure • A strong communicator who builds great relationships with clients and internal teams • Commercially savvy, with experience managing budgets and forecasting accurately • Confident coordinating creative teams and external suppliers • Focused on delivering high-quality work on time and on budget • Ambitious and ready to take the next step in social and influencer marketing What We Offer: • Competitive salary (Up to £45,000 DOE) and benefits package • 25 days holiday plus bank holiday entitlement (with the opportunity to buy more) • Private healthcare and health cash plan • Pension scheme with rising employer contributions • Professional development opportunities • Family-friendly policies If you're ready to sit at the heart of a fast-growing social and influencer agency - bringing structure to creativity and turning ambitious ideas into standout work - we'd love to hear from you. This is your chance to join us at an exciting stage of growth, work with leading brands, and make a real impact in a collaborative, forward-thinking environment. Apply now to take the next step in your project management career and help shape the future of social and influencer marketing. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
My client based in Oxford are currently recruiting for an Office Manager to join their team on a full-time temp to permanent basis. The Office Manager will perform a wide range of clerical, administrative, and executive support tasks. Also serving as a local liaison for compliance, safety, facilities, and employee events. OWN TRANSPORT REQUIRED MUST BE ABLE TO START IMMEDIATELY THIS WILL BE A TEMP - PERM ROLE. Office based role Monday - Friday 8am - 5pm. Salary - £36-42,000 DOE Associate degree or bachelor's degree in related field preferred. 3 or more years of Senior level administrative or office management experience required. This position also provides cross-functional support to departments such as Service, Accounting, Systems, and IT. The Office Manager oversees daily operational needs, including timely product shipments and management of accounts payable/receivable with both customers and vendors. They work closely with the on-site Manager and other internal teams to maintain smooth business operations and deliver exceptional, customer-focused service. Facilities coordination is another key area of responsibility, including working with third-party vendors to ensure the smooth and effective operation of the physical job site. Key responsibilities Oversees front office operations as the first point of contact for the company, ensuring all phone inquiries, guest interactions, and internal/external communications are handled professionally and efficiently. Provides high-level administrative support to site leadership, including drafting and editing complex documents, managing confidential materials, preparing internal forms, and maintaining shared calendars and schedules. Leads meeting coordination efforts, including preparing agendas, capturing and distributing meeting minutes, and managing travel and logistics for managers or executive team members. Maintains organized digital and physical filing systems and proactively manages office supply inventory to support business continuity. Manages all incoming and outgoing mail, shipping, and receiving operations, and collaborates with the service team to support logistics and material handling needs. Oversees the ordering and inventory control process for office and operational supplies, ensuring resources are stocked, tracked, and replenished in a cost-effective and timely manner. Coordinates with couriers and shipping vendors, manages postage accounts, and ensures accurate routing of all deliveries. Coordinates ongoing facility maintenance activities including janitorial services, pest control, shredding, linen services, and ISO compliance, ensuring all services meet operational standards. Acts as the primary liaison between staff and external vendors or contractors, facilitating timely resolution of building and equipment issues. Maintains accurate logs of work orders, schedules preventive maintenance, and ensures the workplace environment remains clean, safe, and fully functional. Collaborates with landlords, building management, and corporate headquarters on facility projects, space planning, and vendor contract negotiations. Partners with HR and Facilities teams to support new building initiatives, office moves, renovations Supports health and safety compliance efforts, including fire extinguisher inspections, CPR/First Aid/AED certification, and country-specific standards. Acts as a culture ambassador by representing HR on site, identifying people-related concerns, and reporting them to Human Resources. Supports onboarding, orientations, prescreening interviews, and local recruitment coordination in partnership with corporate HR. Other duties Support finance operations by ensuring timely coordination and forwarding of invoices and expense documentation to the accounting team, including digitizing physical mail as needed. Supports basic data collection, reporting, invoice tracking, and payment reconciliation. Stays informed of company updates and communicates relevant changes to site staff. Assists with maintaining compliance records and facility documentation as required by HR or ISO standards. For all on -site positions, must show up to work to perform job duties. Good communication skills. Ability to work with and as a Team. Able to lift up to 25 pounds and 41+ with two people. If you have the skills and experience listed above please send your CV to or call .
Jan 15, 2026
Full time
My client based in Oxford are currently recruiting for an Office Manager to join their team on a full-time temp to permanent basis. The Office Manager will perform a wide range of clerical, administrative, and executive support tasks. Also serving as a local liaison for compliance, safety, facilities, and employee events. OWN TRANSPORT REQUIRED MUST BE ABLE TO START IMMEDIATELY THIS WILL BE A TEMP - PERM ROLE. Office based role Monday - Friday 8am - 5pm. Salary - £36-42,000 DOE Associate degree or bachelor's degree in related field preferred. 3 or more years of Senior level administrative or office management experience required. This position also provides cross-functional support to departments such as Service, Accounting, Systems, and IT. The Office Manager oversees daily operational needs, including timely product shipments and management of accounts payable/receivable with both customers and vendors. They work closely with the on-site Manager and other internal teams to maintain smooth business operations and deliver exceptional, customer-focused service. Facilities coordination is another key area of responsibility, including working with third-party vendors to ensure the smooth and effective operation of the physical job site. Key responsibilities Oversees front office operations as the first point of contact for the company, ensuring all phone inquiries, guest interactions, and internal/external communications are handled professionally and efficiently. Provides high-level administrative support to site leadership, including drafting and editing complex documents, managing confidential materials, preparing internal forms, and maintaining shared calendars and schedules. Leads meeting coordination efforts, including preparing agendas, capturing and distributing meeting minutes, and managing travel and logistics for managers or executive team members. Maintains organized digital and physical filing systems and proactively manages office supply inventory to support business continuity. Manages all incoming and outgoing mail, shipping, and receiving operations, and collaborates with the service team to support logistics and material handling needs. Oversees the ordering and inventory control process for office and operational supplies, ensuring resources are stocked, tracked, and replenished in a cost-effective and timely manner. Coordinates with couriers and shipping vendors, manages postage accounts, and ensures accurate routing of all deliveries. Coordinates ongoing facility maintenance activities including janitorial services, pest control, shredding, linen services, and ISO compliance, ensuring all services meet operational standards. Acts as the primary liaison between staff and external vendors or contractors, facilitating timely resolution of building and equipment issues. Maintains accurate logs of work orders, schedules preventive maintenance, and ensures the workplace environment remains clean, safe, and fully functional. Collaborates with landlords, building management, and corporate headquarters on facility projects, space planning, and vendor contract negotiations. Partners with HR and Facilities teams to support new building initiatives, office moves, renovations Supports health and safety compliance efforts, including fire extinguisher inspections, CPR/First Aid/AED certification, and country-specific standards. Acts as a culture ambassador by representing HR on site, identifying people-related concerns, and reporting them to Human Resources. Supports onboarding, orientations, prescreening interviews, and local recruitment coordination in partnership with corporate HR. Other duties Support finance operations by ensuring timely coordination and forwarding of invoices and expense documentation to the accounting team, including digitizing physical mail as needed. Supports basic data collection, reporting, invoice tracking, and payment reconciliation. Stays informed of company updates and communicates relevant changes to site staff. Assists with maintaining compliance records and facility documentation as required by HR or ISO standards. For all on -site positions, must show up to work to perform job duties. Good communication skills. Ability to work with and as a Team. Able to lift up to 25 pounds and 41+ with two people. If you have the skills and experience listed above please send your CV to or call .
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development (Services) UKI About Mastercard is a global technology company in the payments industry, operating in more than 210 countries and territories. It connects consumers, financial institutions, governments, and businesses to enable secure, simple, smart, and accessible transactions. Mastercard Services is a key differentiator, delivering innovative solutions that help Mastercard's customers achieve their strategic business objectives. Mastercard's end-to-end services focus on data-driven technologies, consulting, loyalty, marketing solutions, open banking, fraud, cyber and more. Role Overview As a Business Development Managing Consultant, you will lead strategic growth initiatives for retail banking customers across the UK and Ireland. This role focuses on identifying opportunities, shaping solutions, and driving impactful projects that enhance customer experience, optimise operations, support digital transformation, but critically future proof Mastercard Services' growth aspirations. The role will be a hybrid role, customer facing but also responsible for the execution of key internal Services Strategic Initiatives in the Services Business Development UKI team. Key Responsibilities Define and execute growth strategies for retail banking clients in UK & Ireland in collaboration with the Senior Principal responsible for Strategic Projects. Own the sales process from prospecting to proposal development, presentations, and contract execution for select customers. Identify client pain points and develop tailored solutions that deliver measurable value. Collaborate with internal teams to design and implement strategic projects, ensuring quality and alignment with the organization's objectives. Partner with project teams to identify follow-up opportunities and drive long term engagement. Monitor market trends, competitive landscape, and client needs to inform strategy. Support on funding reviews, numbers and target reporting and senior leadership presentations. All About you Experience in consulting, financial services, payments, or retail banking. Proven track record in business development, consulting, or strategic project delivery. Strong understanding and experience in revenue reporting across multiple systems and sales target reporting. Outstanding analytical mindset. Advanced proficiency in Word, Excel, and PowerPoint. Excellent communication skills, with ability to influence. Entrepreneurial spirit and can do attitude. Consulting experience in financial services or payments. Experience delivering complex solutions to large organisations. Excellent interpersonal skills and a natural collaborator. Ability to work collaboratively as part of a team and as an individual contributor. Knowledge of UK retail banking market, key players, and regulatory environment (optional). Corporate Security Responsibility Abide by Mastercard's security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Jan 15, 2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development (Services) UKI About Mastercard is a global technology company in the payments industry, operating in more than 210 countries and territories. It connects consumers, financial institutions, governments, and businesses to enable secure, simple, smart, and accessible transactions. Mastercard Services is a key differentiator, delivering innovative solutions that help Mastercard's customers achieve their strategic business objectives. Mastercard's end-to-end services focus on data-driven technologies, consulting, loyalty, marketing solutions, open banking, fraud, cyber and more. Role Overview As a Business Development Managing Consultant, you will lead strategic growth initiatives for retail banking customers across the UK and Ireland. This role focuses on identifying opportunities, shaping solutions, and driving impactful projects that enhance customer experience, optimise operations, support digital transformation, but critically future proof Mastercard Services' growth aspirations. The role will be a hybrid role, customer facing but also responsible for the execution of key internal Services Strategic Initiatives in the Services Business Development UKI team. Key Responsibilities Define and execute growth strategies for retail banking clients in UK & Ireland in collaboration with the Senior Principal responsible for Strategic Projects. Own the sales process from prospecting to proposal development, presentations, and contract execution for select customers. Identify client pain points and develop tailored solutions that deliver measurable value. Collaborate with internal teams to design and implement strategic projects, ensuring quality and alignment with the organization's objectives. Partner with project teams to identify follow-up opportunities and drive long term engagement. Monitor market trends, competitive landscape, and client needs to inform strategy. Support on funding reviews, numbers and target reporting and senior leadership presentations. All About you Experience in consulting, financial services, payments, or retail banking. Proven track record in business development, consulting, or strategic project delivery. Strong understanding and experience in revenue reporting across multiple systems and sales target reporting. Outstanding analytical mindset. Advanced proficiency in Word, Excel, and PowerPoint. Excellent communication skills, with ability to influence. Entrepreneurial spirit and can do attitude. Consulting experience in financial services or payments. Experience delivering complex solutions to large organisations. Excellent interpersonal skills and a natural collaborator. Ability to work collaboratively as part of a team and as an individual contributor. Knowledge of UK retail banking market, key players, and regulatory environment (optional). Corporate Security Responsibility Abide by Mastercard's security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Company Description Publicis Media Content (PMC) creates and curates premium content which aligns what brands want to say with what audiences want to hear. By fusing search, social and influencer data we can quickly identify what good looks like for any audience on any platform for any type of creative asset. Either by partnering with media owners and influencers or by using our in-house team of skilled producers and creatives, we create effective, impactful data-led content which ensures maximum engagement and earned reach with no compromise on quality. Working locally and globally we service client accounts across Publics Media's three UK agencies; Zenith, Starcom, and Spark Foundry. Often working alongside other Publicis practices and services we collaborate to deliver best-in-class work with seamless project management. The PMC team is 70+ strong and growing. Media partnerships is at the heart of what we do, working with broadcasters, social media publishers, print partners, and increasingly gaming and metaverse partners, we activate over 100 campaigns each year. We have a growing team of social and influencer specialists producing content to fulfil client needs Klaus in paid and owned channels. The fastest-growing part of the team are our content insight consultants. Our CommitmentPublicis Media Content (PMC) is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Overview We are looking for a Senior Partnerships Executive to join the amazing partnerships team Reporting into the Partnerships Manager, you will support with the execution of multiple campaigns across a range of clients and sectors. You will be responsible for supporting with the day to day management of media partnerships and providing data and conducting research for brief responses. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Support with the project management of integrated partnership solutions to deliver KPIs across a range of clients, including brand partnerships, sponsorships, advertiser funded programmes and product placement. Challenge suppliers & media owners to deliver innovative responses to briefs & provide solutions to client challenges. Support your manager with responding to briefs and present ideas to enhance campaigns. Deliver insightful and valuable reports for clients on their media partnerships, to better inform future campaigns. Book media onto finance system and ensure clients are billed on time. Manage digital campaign trafficking. Produce deliverables in Excel, Word and PowerPoint with accuracy and attention to detail. Prioritise work load, manage tasks and liaise with team members on a daily basis to ensure projects are delivered on time. Confidently provide input at client meetings and develop presentation skills to pitch ideas. Develop an understanding of all Publicis brands, services and practices. Qualifications Exposure to a media role preferably including branded content partnerships. Excellent verbal and written communication skills. Flexible and hard working - used to working to deadlines under pressure. Knowledge of all media channels and expertise in some. Experience using research tools. Project management skills and a level of negotiation skills. Additional Information Publicis Mediahas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared cambios when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Jan 15, 2026
Full time
Company Description Publicis Media Content (PMC) creates and curates premium content which aligns what brands want to say with what audiences want to hear. By fusing search, social and influencer data we can quickly identify what good looks like for any audience on any platform for any type of creative asset. Either by partnering with media owners and influencers or by using our in-house team of skilled producers and creatives, we create effective, impactful data-led content which ensures maximum engagement and earned reach with no compromise on quality. Working locally and globally we service client accounts across Publics Media's three UK agencies; Zenith, Starcom, and Spark Foundry. Often working alongside other Publicis practices and services we collaborate to deliver best-in-class work with seamless project management. The PMC team is 70+ strong and growing. Media partnerships is at the heart of what we do, working with broadcasters, social media publishers, print partners, and increasingly gaming and metaverse partners, we activate over 100 campaigns each year. We have a growing team of social and influencer specialists producing content to fulfil client needs Klaus in paid and owned channels. The fastest-growing part of the team are our content insight consultants. Our CommitmentPublicis Media Content (PMC) is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. Overview We are looking for a Senior Partnerships Executive to join the amazing partnerships team Reporting into the Partnerships Manager, you will support with the execution of multiple campaigns across a range of clients and sectors. You will be responsible for supporting with the day to day management of media partnerships and providing data and conducting research for brief responses. ALL APPLICATIONS WILL BE REVIEWED IN THE NEW YEAR Responsibilities Support with the project management of integrated partnership solutions to deliver KPIs across a range of clients, including brand partnerships, sponsorships, advertiser funded programmes and product placement. Challenge suppliers & media owners to deliver innovative responses to briefs & provide solutions to client challenges. Support your manager with responding to briefs and present ideas to enhance campaigns. Deliver insightful and valuable reports for clients on their media partnerships, to better inform future campaigns. Book media onto finance system and ensure clients are billed on time. Manage digital campaign trafficking. Produce deliverables in Excel, Word and PowerPoint with accuracy and attention to detail. Prioritise work load, manage tasks and liaise with team members on a daily basis to ensure projects are delivered on time. Confidently provide input at client meetings and develop presentation skills to pitch ideas. Develop an understanding of all Publicis brands, services and practices. Qualifications Exposure to a media role preferably including branded content partnerships. Excellent verbal and written communication skills. Flexible and hard working - used to working to deadlines under pressure. Knowledge of all media channels and expertise in some. Experience using research tools. Project management skills and a level of negotiation skills. Additional Information Publicis Mediahas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared cambios when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Who we are The Kite Factory is an independent media agency that gives brands the best in Heart, Art, and Science to craft creative media ideas that deliver. With a rich heritage in measurement, TKF combines data driven insights and craft planning to deliver media effectiveness that drives measurable growth for clients like British Red Cross, Samaritans, Barnardo's, Wateraid, The Stroke Association and The Blue Cross. As well as commercial clients such as David Lloyds, White Claw and Skin+Me. We exist because we saw a gap in the market. A gap between ideas and measurement. Anyone can have a good idea, but they don't necessarily know how to measure it. Conversely, just because you can measure things, it's no guarantee you can have good ideas. Well, we do both. We're a dynamic team of creative visionaries, professionalUltimately ballach mechanics, and data enthusiasts, all driven by a passion for delivering tangible results. Now with over 100 media specialists, The Kite Factory has experienced remarkable growth over the past five years. We've celebrated multiple new business and award piacency campaigns, earning the prestigious title of Campaign'S Independent Agency of the Year in 2023. Our workplace culture shines as we proudly rank among Campaign'S Best Places to Work and hold IPA Platinum status, reflecting our unwavering commitment to the development and well being of our people. What we are looking for We are seeking an experienced and enthusiastic Account Director to join our dynamic client services team. Our Account Directors are the key to our Client Management team, consisting of brilliant individuals that have a passion and enthusiasm to understand their client's business needs and challenges and to work collaboratively to deliver exceptional outcomes. The role offers a diverse range of work across a range of not for profit clients across brand and performance and much more! In this role you will quickly establish positive relationships with clients, lead a talented team and oversee the strategic direction of your accounts whilst championing innovation and creativity. We are seeking an individual who can effectively balance leadership responsibilities with hands on involvement in campaign strategy planning, delivery and analysis. Your role Your day to day role will involve directly managing a team, ensuring that all deliverables meet our high standards of quality and attention to detail. In addition to overseeing your team you will be the primary point of contact for clients, collaborating closely with the strategy and insight team, AV team and digital teams to provide strategic direction and guidance to achieve exceptional outcomes for our clients.The purpose of this role is to lead client accounts with confidence, ensuring maximum satisfaction, strategic direction, smooth operations, and consistently excellent output. You will also play a key role in nurturing and developing junior team members within the client management team and across the wider business. As a Client Account Director, you will be the primary senior contact for all your clients, building strong and lasting relationships. You will be accountable for team output and client satisfaction scores, while driving insight led, creative, and strategic solutions. Your role includes guiding clients on media marketing direction, delegating work effectively within the team, and mentoring account managers and executives. You will also contribute to new business pitches, deliver against commercial goals through trading opportunities, and lead presentations internally and externally with enthusiasm. You will be working closely with the Business Director and Head of Charity to ensure that the client's needs are met at all levels by keeping them informed as to campaign performance. Key responsibilities Your day to day will consist of: Developing an in depth understanding of your clients' business and marketing operations Taking full accountability for all client deliverables, including media plans, PCAsaed, and RTBs Acting as a strategic lead for your clients, ensuring both short term and long term objectives are met Leading and supporting your team of account managers and executives,-INF fostering growth and high performance Playing a pivotal role in new business pitches, contributing ideas and insights that drive success Managing internal forecasting with precision, ensuring accuracy and providing-bo clear narratives for any substantial changes Skills and experience Experience Relevant not for profit experience within a media agency, 6+ years. Core skills Case studies and thought leadership Sell TKF products Ability to demonstrate growth opportunities Compelling storytelling Organic pipeline management Public relations Tool development Manage relationships with key partners Attention to detail Financial acumen Similar ObservationWarning Behaviours Tone setter Gravitas Persuasive Senior leadership mindset Credibility Headstrong Emotionally intelligent Empathetic Numerate Organised Our Culture We're immensely proud of the vibrant culture at The Kite Factory. Our commitment to continuous improvement is reflected in our quarterly pulse surveys, which create a valuable feedback loop, allowing us to evolve and refine our agency's operations. Here, every voice is heard and valued. We've diligently built and embodied our core values: Think Freely, Aim Higher, Stay Smart, Get Involved, and Win Together. Ourસ maiores aset, and the connections they forge with one another are the foundation of our success. To strengthen these relationships and foster a supportive and inclusive environment, we offer several committees that everyone is encouraged to join, including Social, Diversity & Inclusion, and Environmental Impact. These groups play a crucial role in shaping our culture and ensuring that we not only work together but thrive together. What's in it for you As well as working with the best people in the industry, we offer a competitive salary, a range of benefits, a huge focus on training and development with dedicated training time, partnerships with industry specialists, મ ં and the opportunity to progress and develop your career with the support of a fantastic team. Inclusivity and belonging At The Kite Factory, we welcome applications from all walks of life including those who are under represented in our industry. We're committed to creating a diverse and inclusive place to work where everyone feels they can belong and celebrate each other's differences.
Jan 15, 2026
Full time
Who we are The Kite Factory is an independent media agency that gives brands the best in Heart, Art, and Science to craft creative media ideas that deliver. With a rich heritage in measurement, TKF combines data driven insights and craft planning to deliver media effectiveness that drives measurable growth for clients like British Red Cross, Samaritans, Barnardo's, Wateraid, The Stroke Association and The Blue Cross. As well as commercial clients such as David Lloyds, White Claw and Skin+Me. We exist because we saw a gap in the market. A gap between ideas and measurement. Anyone can have a good idea, but they don't necessarily know how to measure it. Conversely, just because you can measure things, it's no guarantee you can have good ideas. Well, we do both. We're a dynamic team of creative visionaries, professionalUltimately ballach mechanics, and data enthusiasts, all driven by a passion for delivering tangible results. Now with over 100 media specialists, The Kite Factory has experienced remarkable growth over the past five years. We've celebrated multiple new business and award piacency campaigns, earning the prestigious title of Campaign'S Independent Agency of the Year in 2023. Our workplace culture shines as we proudly rank among Campaign'S Best Places to Work and hold IPA Platinum status, reflecting our unwavering commitment to the development and well being of our people. What we are looking for We are seeking an experienced and enthusiastic Account Director to join our dynamic client services team. Our Account Directors are the key to our Client Management team, consisting of brilliant individuals that have a passion and enthusiasm to understand their client's business needs and challenges and to work collaboratively to deliver exceptional outcomes. The role offers a diverse range of work across a range of not for profit clients across brand and performance and much more! In this role you will quickly establish positive relationships with clients, lead a talented team and oversee the strategic direction of your accounts whilst championing innovation and creativity. We are seeking an individual who can effectively balance leadership responsibilities with hands on involvement in campaign strategy planning, delivery and analysis. Your role Your day to day role will involve directly managing a team, ensuring that all deliverables meet our high standards of quality and attention to detail. In addition to overseeing your team you will be the primary point of contact for clients, collaborating closely with the strategy and insight team, AV team and digital teams to provide strategic direction and guidance to achieve exceptional outcomes for our clients.The purpose of this role is to lead client accounts with confidence, ensuring maximum satisfaction, strategic direction, smooth operations, and consistently excellent output. You will also play a key role in nurturing and developing junior team members within the client management team and across the wider business. As a Client Account Director, you will be the primary senior contact for all your clients, building strong and lasting relationships. You will be accountable for team output and client satisfaction scores, while driving insight led, creative, and strategic solutions. Your role includes guiding clients on media marketing direction, delegating work effectively within the team, and mentoring account managers and executives. You will also contribute to new business pitches, deliver against commercial goals through trading opportunities, and lead presentations internally and externally with enthusiasm. You will be working closely with the Business Director and Head of Charity to ensure that the client's needs are met at all levels by keeping them informed as to campaign performance. Key responsibilities Your day to day will consist of: Developing an in depth understanding of your clients' business and marketing operations Taking full accountability for all client deliverables, including media plans, PCAsaed, and RTBs Acting as a strategic lead for your clients, ensuring both short term and long term objectives are met Leading and supporting your team of account managers and executives,-INF fostering growth and high performance Playing a pivotal role in new business pitches, contributing ideas and insights that drive success Managing internal forecasting with precision, ensuring accuracy and providing-bo clear narratives for any substantial changes Skills and experience Experience Relevant not for profit experience within a media agency, 6+ years. Core skills Case studies and thought leadership Sell TKF products Ability to demonstrate growth opportunities Compelling storytelling Organic pipeline management Public relations Tool development Manage relationships with key partners Attention to detail Financial acumen Similar ObservationWarning Behaviours Tone setter Gravitas Persuasive Senior leadership mindset Credibility Headstrong Emotionally intelligent Empathetic Numerate Organised Our Culture We're immensely proud of the vibrant culture at The Kite Factory. Our commitment to continuous improvement is reflected in our quarterly pulse surveys, which create a valuable feedback loop, allowing us to evolve and refine our agency's operations. Here, every voice is heard and valued. We've diligently built and embodied our core values: Think Freely, Aim Higher, Stay Smart, Get Involved, and Win Together. Ourસ maiores aset, and the connections they forge with one another are the foundation of our success. To strengthen these relationships and foster a supportive and inclusive environment, we offer several committees that everyone is encouraged to join, including Social, Diversity & Inclusion, and Environmental Impact. These groups play a crucial role in shaping our culture and ensuring that we not only work together but thrive together. What's in it for you As well as working with the best people in the industry, we offer a competitive salary, a range of benefits, a huge focus on training and development with dedicated training time, partnerships with industry specialists, મ ં and the opportunity to progress and develop your career with the support of a fantastic team. Inclusivity and belonging At The Kite Factory, we welcome applications from all walks of life including those who are under represented in our industry. We're committed to creating a diverse and inclusive place to work where everyone feels they can belong and celebrate each other's differences.
Senior Consumer PR Manager (FTC for 12-14 month). Location: hybrid working, minimum one day in the office per week (main locations Tunbridge Wells, Peterborough, Manchester and Portsmouth). Role Purpose: Passionate about media relations and helping grow brands reputation in the consumer space? Digitally savvy? Versatile and adaptable? A creative storyteller with a keen eye for detail? Well, this j click apply for full job details
Jan 15, 2026
Full time
Senior Consumer PR Manager (FTC for 12-14 month). Location: hybrid working, minimum one day in the office per week (main locations Tunbridge Wells, Peterborough, Manchester and Portsmouth). Role Purpose: Passionate about media relations and helping grow brands reputation in the consumer space? Digitally savvy? Versatile and adaptable? A creative storyteller with a keen eye for detail? Well, this j click apply for full job details
About us Launched in 2025 within the Faculty of Arts & Humanities at King s College London, the King s Doctoral School for Arts & Humanities is the home of research and training excellence, and represents a major investment in the future of arts and humanities research. Drawing on external partnerships, industry connections and our own expertise in open research, digital methods and public engagement, the Doctoral School equips doctoral students with the skills to succeed in their research, and in rewarding careers within and beyond academia. Initiatives, including a placement programme, expanded training opportunities and professional support, benefit doctoral students throughout their time at King s and in their path to professional success. King s College London is also the lead institution for the AHRC Doctoral Landscape Award Hub for London and the East of England. About the role The Doctoral Landscape Awards (DLA) Hub Manager will be responsible for the management of the AHRC DLA Hub G (London and East of England), including finance and budget management The Hub consists of 12 HEIs with King s being the Hub Lead. You will be the key contact point for all Hub members, planning and co-ordinating the shared Postgraduate Research training and cohort development activities and ensuring effective access to the Hub training offer to all PGR students at King s and the Hub partner institutions. You will manage, schedule and arrange training sessions and events, in liaison with the Hub s academic Director and Steering Group. You will implement and oversee a booking system that enables all Hub PGRs to register on training events and activities across the Hub, and enable effective promotion, recording and monitoring of training activity attendance. You will ensure useful and relevant reporting of training activities (for example booking numbers and attendance) and collate PGR feedback to inform future training provision. You will manage and maintain the Hub website, keeping this up to date with relevant information for both Hub colleagues and Hub PGRs. You will manage the business of the Hub Strategy Committee and Hub Steering Group (and any sub-committees), acting as Secretary and working closely with the Chair and Senior PGR Manager. You will ensure that the UKRI/AHRC Terms and Conditions of both Hub membership and Hub Lead are met through these governance structures and through efficient and clear business processes and workflows. This is a full time post and you will be offered a fixed term contract until 31st March 2035. About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria First Degree or equivalent experience Excellent IT skills (particularly MS Office (with strong Excel skills), Sharepoint, student record systems, website maintenance, event booking systems) Excellent oral and written communication skills, including the ability to produce concise written material and reports (narrative and data) for a range of audiences Excellent analytical and numerical skills; a high level of accuracy and attention to detail Experience of working in PGR or research administration within a UK Higher Education Setting Evidence of working on own initiative to successfully implement new business processes and workflows (but with the appropriate checks and balances) alongside strong collaborative working practices, working effectively with a number of partners Excellent organisational and time management skills to meet multiple fixed deadlines and manage a wide range of requests. Experience of organising, supporting and playing a key role in committees, working groups and other professional networks. Desirable criteria Postgraduate Level Qualification or equivalent experience Familiarity with the UK PGR funding landscape Experience of event management Experience of managing or supporting the training and development of PGRs and/or researchers Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfill our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. Interviews are due to be held during week commencing 16th February 2026. This post is subject to a Occupational Health Clearance. Grade and Salary: £45,031 per annum, including London Weighting Allowance Job ID: 135345 Close Date: 30-Jan-2026 Contact Person: Richard McCormack Contact Details:
Jan 15, 2026
Full time
About us Launched in 2025 within the Faculty of Arts & Humanities at King s College London, the King s Doctoral School for Arts & Humanities is the home of research and training excellence, and represents a major investment in the future of arts and humanities research. Drawing on external partnerships, industry connections and our own expertise in open research, digital methods and public engagement, the Doctoral School equips doctoral students with the skills to succeed in their research, and in rewarding careers within and beyond academia. Initiatives, including a placement programme, expanded training opportunities and professional support, benefit doctoral students throughout their time at King s and in their path to professional success. King s College London is also the lead institution for the AHRC Doctoral Landscape Award Hub for London and the East of England. About the role The Doctoral Landscape Awards (DLA) Hub Manager will be responsible for the management of the AHRC DLA Hub G (London and East of England), including finance and budget management The Hub consists of 12 HEIs with King s being the Hub Lead. You will be the key contact point for all Hub members, planning and co-ordinating the shared Postgraduate Research training and cohort development activities and ensuring effective access to the Hub training offer to all PGR students at King s and the Hub partner institutions. You will manage, schedule and arrange training sessions and events, in liaison with the Hub s academic Director and Steering Group. You will implement and oversee a booking system that enables all Hub PGRs to register on training events and activities across the Hub, and enable effective promotion, recording and monitoring of training activity attendance. You will ensure useful and relevant reporting of training activities (for example booking numbers and attendance) and collate PGR feedback to inform future training provision. You will manage and maintain the Hub website, keeping this up to date with relevant information for both Hub colleagues and Hub PGRs. You will manage the business of the Hub Strategy Committee and Hub Steering Group (and any sub-committees), acting as Secretary and working closely with the Chair and Senior PGR Manager. You will ensure that the UKRI/AHRC Terms and Conditions of both Hub membership and Hub Lead are met through these governance structures and through efficient and clear business processes and workflows. This is a full time post and you will be offered a fixed term contract until 31st March 2035. About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria First Degree or equivalent experience Excellent IT skills (particularly MS Office (with strong Excel skills), Sharepoint, student record systems, website maintenance, event booking systems) Excellent oral and written communication skills, including the ability to produce concise written material and reports (narrative and data) for a range of audiences Excellent analytical and numerical skills; a high level of accuracy and attention to detail Experience of working in PGR or research administration within a UK Higher Education Setting Evidence of working on own initiative to successfully implement new business processes and workflows (but with the appropriate checks and balances) alongside strong collaborative working practices, working effectively with a number of partners Excellent organisational and time management skills to meet multiple fixed deadlines and manage a wide range of requests. Experience of organising, supporting and playing a key role in committees, working groups and other professional networks. Desirable criteria Postgraduate Level Qualification or equivalent experience Familiarity with the UK PGR funding landscape Experience of event management Experience of managing or supporting the training and development of PGRs and/or researchers Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfill our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. Interviews are due to be held during week commencing 16th February 2026. This post is subject to a Occupational Health Clearance. Grade and Salary: £45,031 per annum, including London Weighting Allowance Job ID: 135345 Close Date: 30-Jan-2026 Contact Person: Richard McCormack Contact Details:
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 15, 2026
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the team The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus' work with clarity, in a way that resonates with our audiences, and increases our influence and impact. Aspiring to be a 'digital first' organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. About this role We're looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends. Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example: Supporting our Philanthropy team to engage donors in our work and through our series of events. Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media. Working directly with the Investment team and our portfolio partners to gather and share their insights and stories. Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged. We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends. You'll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time. This is an exciting time to join a rapidly growing organisation. We'll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds. Key responsibilities: Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing. Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice. Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms. Maintaining accurate records and trackers for posts, engagement data, and campaign timelines. Supporting the Communications team by preparing materials for events and online campaigns. Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. Using data and feedback to improve content quality and relevance. Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content. Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter. Working with our portfolio partners and the Investment team to gather and share their insights and stories. Escalating risks or delays early, providing clear context and options. Applying inclusive language and accessibility standards in all content. Actively seeking opportunities to learn about new digital tools and trends. Person specification Essential : A highly developed understanding of online platforms and social media algorithms. Experience creating accurate, engaging content for online platforms. Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics. A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way. Ability to adapt content strategies to meet the changing needs of the audience and the platform. Experience of using data and insights to optimise content, engagement and grow followers. Demonstrably up to date with emerging digital trends and an interest in online community building. Ability to follow agreed processes, templates, and brand guidelines. Strong organisational skills to plan and sequence tasks effectively. Attention to detail and commitment to delivering work to agreed standards. A willingness to learn and adapt to new tools and approaches. Collaborative approach, building positive relationships within the team. Commitment to Impetus' mission and values, including equality, diversity, and inclusion. Desirable : Experience in video / film production and optimising video content for online platforms. Experience of commissioning content and working in close collaboration with agencies and/or freelancers. Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms. An interest in the education and / or youth employment policy landscape. An interest in the UK youth and / or charity sectors. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions. We thrive through diversity We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek. We always seek collaboration We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people. Our commitment to equality, diversity and inclusion We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results. We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. We want to reach a diverse pool of candidates . click apply for full job details
Jan 15, 2026
Full time
About the team The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus' work with clarity, in a way that resonates with our audiences, and increases our influence and impact. Aspiring to be a 'digital first' organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content. About this role We're looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends. Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example: Supporting our Philanthropy team to engage donors in our work and through our series of events. Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media. Working directly with the Investment team and our portfolio partners to gather and share their insights and stories. Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged. We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends. You'll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time. This is an exciting time to join a rapidly growing organisation. We'll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds. Key responsibilities: Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing. Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice. Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms. Maintaining accurate records and trackers for posts, engagement data, and campaign timelines. Supporting the Communications team by preparing materials for events and online campaigns. Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best. Using data and feedback to improve content quality and relevance. Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content. Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter. Working with our portfolio partners and the Investment team to gather and share their insights and stories. Escalating risks or delays early, providing clear context and options. Applying inclusive language and accessibility standards in all content. Actively seeking opportunities to learn about new digital tools and trends. Person specification Essential : A highly developed understanding of online platforms and social media algorithms. Experience creating accurate, engaging content for online platforms. Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics. A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way. Ability to adapt content strategies to meet the changing needs of the audience and the platform. Experience of using data and insights to optimise content, engagement and grow followers. Demonstrably up to date with emerging digital trends and an interest in online community building. Ability to follow agreed processes, templates, and brand guidelines. Strong organisational skills to plan and sequence tasks effectively. Attention to detail and commitment to delivering work to agreed standards. A willingness to learn and adapt to new tools and approaches. Collaborative approach, building positive relationships within the team. Commitment to Impetus' mission and values, including equality, diversity, and inclusion. Desirable : Experience in video / film production and optimising video content for online platforms. Experience of commissioning content and working in close collaboration with agencies and/or freelancers. Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms. An interest in the education and / or youth employment policy landscape. An interest in the UK youth and / or charity sectors. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions. We thrive through diversity We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek. We always seek collaboration We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people. Our commitment to equality, diversity and inclusion We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results. We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. We want to reach a diverse pool of candidates . click apply for full job details