LocationUK Remote, United Kingdom# Senior Ad Operations Manager at DexertoLocationUK Remote, United KingdomSalary£55000 - £65000 /yearJob TypeFull-timeDate PostedNovember 26th, 2025Apply Now Company Overview Dexerto is the destination for gaming, influencer, streamer and viral entertainment content. We're a media company at the forefront of gaming culture and a leading hub of entertaining, inspirational global content. Our community-level approach and succinct digital voice has led us to become the trusted companion for 84M+ fans worldwide. We partner with the world's leading brands, offering comprehensive services that connect them directly to gaming culture. From content creation to strategic collaborations, we drive authentic engagement, helping brands inspire, entertain, and immerse audiences on their journey from curiosity to passion. The Role We are now seeking a Senior Ad Operations Manager to join our Ad Ops team, and take ownership of our directly sold media business, including direct IO's & Programmatic Direct (PMPs, PDs, PGs). This role requires strong data analysis & inventory forecasting skills, proficiency in managing DMP audiences (Audigent, Permutive, ArcSpan, LiveRamp), Brand Safety expertise (IAS, DoubleVerify, HUMAN), and experience with project management and CRM tools.Success in this role means consistently delivering high-performing campaigns, ensuring flawless execution of ad operations, and providing meaningful insights & initiatives that drive value for both our customers and the business. What We Need A tech-savvy Ad Ops pro with serious hands-on experience in digital media, ad tech, and programmatic advertising from the sell-side. Experience with direct IO, PA, PD, and PG deals. You'll need to be able to manage, troubleshoot, and optimize our ad server tech stack (we use Google Ad Manager 360), including taking ownership of media planning within the pre-sales process. We need a data-driven person with a proven track record of delivering multiple 6-figure campaigns at the same time, even with limited inventory. An individual who thrives in a fast-paced, high-pressure media publisher environment, juggling multiple priorities and working with all sorts of internal & external stakeholders. Experience with display, video pre-roll, and rich media units is a must - you should also be able to dig into code to spot irregularities like Cachebusters. You need to be able to communicate clearly with clients through emails. What You Will Do Help the sales team before the sale, and take charge of forecasting inventory and media planning. Help legal & sales during the IO process by double checking and making sure the IO matches the media plans. Work with the account manager/director to request the right creative assets, test them thoroughly & own fixing any issues with stakeholders. Manage and deliver ad campaigns sold directly by our sales team. Keep an eye on campaigns every day with thorough health checks, give proactive reports on status updates & recommend improvements where needed to boost campaign performance. Give campaign reporting and insights to the sales team. Help finance with their monthly reconciliation. What You Need To Qualify You've spent at least 5 years in Ad Operations , and you're an expert in inventory management and audience segmentation on the publisher sell-side. You know Google Ad Manager 360 like the back of your hand. You have experience with media planning and a strong understanding of the RFP process , including assessing inventory availability and pricing strategies for direct-sold and programmatic deals. You're well-versed in DMP platforms like Audigent, Permutive, ArcSpan, or LiveRamp , and know how to build, activate, and optimize audience segments. You have experience trafficking and troubleshooting rich media creatives using Celtra, Clipcentric, or other vendors . You're highly organized and skilled in project management , with experience using tools like Asana, or Trello to coordinate tasks across teams. You're a strong analytical and critical thinker who can easily spot patterns within large amounts of data and translate insights into actionable recommendations. We're not some stuffy, old-school media company dwelling on the negative. We create viral content and cover the fun stuff. You'll have the opportunity to lead key initiatives, take ownership of projects, and grow with the company as we continue to scale. We're super ambitious with big goals, and you'll be part of a team that's consistently grown by 50% each year. If you want to be a key player and help us keep growing, you'll have a huge impact on the business. We only hire the best and strive to compete at the highest level, so you'll be working with a team of A-players. Geographical freedom - You can work from anywhere, as long as you're available during GMT timezone. This job isn't for you if: If you struggle in fast-paced, high-stakes environments. If you're someone who needs handholding and can't work independently. If you're looking for a strict 9-to-5 role with little flexibility, this may not be the right fit as you may need to check-in briefly on week-ends during busy periods to perform health checks. If you haven't had hands-on experience with all facets of ad operations in the past 2 years and don't meet our requirements. Recruitment Process 1. Quick screening chat with HR.2. Another video call with some of your potential Ad Ops teammates.3. Show us what you can do with a Use Case.4. Final video interview with the exec team.5. Job offer & start date!
Jan 16, 2026
Full time
LocationUK Remote, United Kingdom# Senior Ad Operations Manager at DexertoLocationUK Remote, United KingdomSalary£55000 - £65000 /yearJob TypeFull-timeDate PostedNovember 26th, 2025Apply Now Company Overview Dexerto is the destination for gaming, influencer, streamer and viral entertainment content. We're a media company at the forefront of gaming culture and a leading hub of entertaining, inspirational global content. Our community-level approach and succinct digital voice has led us to become the trusted companion for 84M+ fans worldwide. We partner with the world's leading brands, offering comprehensive services that connect them directly to gaming culture. From content creation to strategic collaborations, we drive authentic engagement, helping brands inspire, entertain, and immerse audiences on their journey from curiosity to passion. The Role We are now seeking a Senior Ad Operations Manager to join our Ad Ops team, and take ownership of our directly sold media business, including direct IO's & Programmatic Direct (PMPs, PDs, PGs). This role requires strong data analysis & inventory forecasting skills, proficiency in managing DMP audiences (Audigent, Permutive, ArcSpan, LiveRamp), Brand Safety expertise (IAS, DoubleVerify, HUMAN), and experience with project management and CRM tools.Success in this role means consistently delivering high-performing campaigns, ensuring flawless execution of ad operations, and providing meaningful insights & initiatives that drive value for both our customers and the business. What We Need A tech-savvy Ad Ops pro with serious hands-on experience in digital media, ad tech, and programmatic advertising from the sell-side. Experience with direct IO, PA, PD, and PG deals. You'll need to be able to manage, troubleshoot, and optimize our ad server tech stack (we use Google Ad Manager 360), including taking ownership of media planning within the pre-sales process. We need a data-driven person with a proven track record of delivering multiple 6-figure campaigns at the same time, even with limited inventory. An individual who thrives in a fast-paced, high-pressure media publisher environment, juggling multiple priorities and working with all sorts of internal & external stakeholders. Experience with display, video pre-roll, and rich media units is a must - you should also be able to dig into code to spot irregularities like Cachebusters. You need to be able to communicate clearly with clients through emails. What You Will Do Help the sales team before the sale, and take charge of forecasting inventory and media planning. Help legal & sales during the IO process by double checking and making sure the IO matches the media plans. Work with the account manager/director to request the right creative assets, test them thoroughly & own fixing any issues with stakeholders. Manage and deliver ad campaigns sold directly by our sales team. Keep an eye on campaigns every day with thorough health checks, give proactive reports on status updates & recommend improvements where needed to boost campaign performance. Give campaign reporting and insights to the sales team. Help finance with their monthly reconciliation. What You Need To Qualify You've spent at least 5 years in Ad Operations , and you're an expert in inventory management and audience segmentation on the publisher sell-side. You know Google Ad Manager 360 like the back of your hand. You have experience with media planning and a strong understanding of the RFP process , including assessing inventory availability and pricing strategies for direct-sold and programmatic deals. You're well-versed in DMP platforms like Audigent, Permutive, ArcSpan, or LiveRamp , and know how to build, activate, and optimize audience segments. You have experience trafficking and troubleshooting rich media creatives using Celtra, Clipcentric, or other vendors . You're highly organized and skilled in project management , with experience using tools like Asana, or Trello to coordinate tasks across teams. You're a strong analytical and critical thinker who can easily spot patterns within large amounts of data and translate insights into actionable recommendations. We're not some stuffy, old-school media company dwelling on the negative. We create viral content and cover the fun stuff. You'll have the opportunity to lead key initiatives, take ownership of projects, and grow with the company as we continue to scale. We're super ambitious with big goals, and you'll be part of a team that's consistently grown by 50% each year. If you want to be a key player and help us keep growing, you'll have a huge impact on the business. We only hire the best and strive to compete at the highest level, so you'll be working with a team of A-players. Geographical freedom - You can work from anywhere, as long as you're available during GMT timezone. This job isn't for you if: If you struggle in fast-paced, high-stakes environments. If you're someone who needs handholding and can't work independently. If you're looking for a strict 9-to-5 role with little flexibility, this may not be the right fit as you may need to check-in briefly on week-ends during busy periods to perform health checks. If you haven't had hands-on experience with all facets of ad operations in the past 2 years and don't meet our requirements. Recruitment Process 1. Quick screening chat with HR.2. Another video call with some of your potential Ad Ops teammates.3. Show us what you can do with a Use Case.4. Final video interview with the exec team.5. Job offer & start date!
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A little more about your role You will lead our rail estimating function and play a pivotal role in our client facing commercial team as part of our leading 'Project Management Commercial Management (PMCM) Rail' Group. Your role will include Estimating, Cost Planning, Procurement and Cost Assurance of projects ranging in size and complexity working for a variety of internal and external clients. Your principal role will be to deliver cost estimates and lead the development of our rail estimating team. The role offers an excellent opportunity to broaden and enhance your skills across the various aspects of cost and commercial management across a variety of diverse and challenging environments. You will join a specialist estimating focussed team ranging in Commercial and Project Management experience from early career professionals to colleagues with over two decades of knowledge. Within WSP there will be excellent personal development opportunities and prospects for promotion within WSP. We require someone with the drive and personality to further develop our estimating function and you will be supported by a Global business with ambitions to expand and enhance our service offering in this area. As a global leader in professional services, we are fully embracing innovation and you will have the opportunity to shape our estimating function so that it is sustainable and utilises emerging digital technology. We collaborate closely with client teams and with multi-disciplinary project teams and, to deliver most effectively, we utilise WSP offices, Client offices and/or site locations. To deliver programmes of strategic regional and national importanceyou will need to collaborate closely with clients, their business associates, their suppliers and our internal design teams. You may propose that we develop our service in conjunction with key client partners. Your Team You will join a diverse, growing team of Estimators, Cost Managers and Commercial Managers, and other related professionals who work across multiple sectors. You will be part of our "Project Management and Commercial Management Team" made up of approximately 400 colleagues across the UK. This team provides Estimating/Cost and Commercial Management, Programme and Project Management and Project Controls services to deliver both Rail and Infrastructure projects for public and private clients. Based in one of our modern WSP offices, we are a diverse and enthusiastic Team of estimators and cost/commercial managers. We are client-focused, proud of the positive feedback we regularly receive for our roles within major schemes and passionate about being the best in our field. Can you make us even better? What we will be looking for you to demonstrate Rail Estimating experience and knowledge of measurement methods such as the Rail Method of Measurement (RMM1), Method of Measurement for Highway Works (MMHW) and the Civil Engineering Standard Method of Measurement (CESMM4). Relevant educational background Good technical writing, client facing and communication skills Ability to demonstrate applicable knowledge, ability and experience around some Estimating/Cost and Commercial competencies required by relevant professional institutions. Estimating software experience and knowledge in, for example, CostX and CANDY. Bottom-up estimating experience from 1st principles. Are passionate about making a difference and want to be part of a growing team. You have the drive, vision and technology skills to lead the development of a digital service offering Working knowledge/experience of NEC Contracts, other industry standard contract forms and/or bespoke forms of contract. Able to collaborate effectively with cross-functional teams and stakeholders. Have previous experience of working in a Rail Systems/Engineering Estimating and/or Commercial Management role in a consultant, contractor, or client organisation. Demonstrable Estimating Cost and Commercial Management experience in the Rail sector and/or experience on civil engineering and highways projects. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can.Apply today.
Jan 16, 2026
Full time
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A little more about your role You will lead our rail estimating function and play a pivotal role in our client facing commercial team as part of our leading 'Project Management Commercial Management (PMCM) Rail' Group. Your role will include Estimating, Cost Planning, Procurement and Cost Assurance of projects ranging in size and complexity working for a variety of internal and external clients. Your principal role will be to deliver cost estimates and lead the development of our rail estimating team. The role offers an excellent opportunity to broaden and enhance your skills across the various aspects of cost and commercial management across a variety of diverse and challenging environments. You will join a specialist estimating focussed team ranging in Commercial and Project Management experience from early career professionals to colleagues with over two decades of knowledge. Within WSP there will be excellent personal development opportunities and prospects for promotion within WSP. We require someone with the drive and personality to further develop our estimating function and you will be supported by a Global business with ambitions to expand and enhance our service offering in this area. As a global leader in professional services, we are fully embracing innovation and you will have the opportunity to shape our estimating function so that it is sustainable and utilises emerging digital technology. We collaborate closely with client teams and with multi-disciplinary project teams and, to deliver most effectively, we utilise WSP offices, Client offices and/or site locations. To deliver programmes of strategic regional and national importanceyou will need to collaborate closely with clients, their business associates, their suppliers and our internal design teams. You may propose that we develop our service in conjunction with key client partners. Your Team You will join a diverse, growing team of Estimators, Cost Managers and Commercial Managers, and other related professionals who work across multiple sectors. You will be part of our "Project Management and Commercial Management Team" made up of approximately 400 colleagues across the UK. This team provides Estimating/Cost and Commercial Management, Programme and Project Management and Project Controls services to deliver both Rail and Infrastructure projects for public and private clients. Based in one of our modern WSP offices, we are a diverse and enthusiastic Team of estimators and cost/commercial managers. We are client-focused, proud of the positive feedback we regularly receive for our roles within major schemes and passionate about being the best in our field. Can you make us even better? What we will be looking for you to demonstrate Rail Estimating experience and knowledge of measurement methods such as the Rail Method of Measurement (RMM1), Method of Measurement for Highway Works (MMHW) and the Civil Engineering Standard Method of Measurement (CESMM4). Relevant educational background Good technical writing, client facing and communication skills Ability to demonstrate applicable knowledge, ability and experience around some Estimating/Cost and Commercial competencies required by relevant professional institutions. Estimating software experience and knowledge in, for example, CostX and CANDY. Bottom-up estimating experience from 1st principles. Are passionate about making a difference and want to be part of a growing team. You have the drive, vision and technology skills to lead the development of a digital service offering Working knowledge/experience of NEC Contracts, other industry standard contract forms and/or bespoke forms of contract. Able to collaborate effectively with cross-functional teams and stakeholders. Have previous experience of working in a Rail Systems/Engineering Estimating and/or Commercial Management role in a consultant, contractor, or client organisation. Demonstrable Estimating Cost and Commercial Management experience in the Rail sector and/or experience on civil engineering and highways projects. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can.Apply today.
As Paid Media Director, you will lead the strategic development, execution, and optimisation of Greenpark's paid media practice across paid search, paid social, and emerging digital platforms. You will drive the evolution of our media capability, building an integrated performance team, designing client growth strategies, and ensuring Greenpark remains at the forefront of paid media innovation. This role requires both a strategist and an operator, someone who can translate commercial objectives into performance frameworks, guide the team to deliver world class results, and shape the future of paid media within our Omnichannel Search practice. What You'll Do Lead the Paid Media Function Oversee and evolve the Paid Media team across paid search and paid social disciplines. Manage, coach, and inspire a growing team of channel specialists and managers, fostering a culture of curiosity, collaboration, and performance. Build scalable processes, frameworks, and best practices across campaign planning, activation, measurement, and optimisation. Support recruitment and capability expansion, including two new Paid Social Managers joining the team. Drive Strategic Media Planning Lead integrated media planning across paid search, paid social, and other performance channels to deliver measurable business outcomes. Partner with clients and internal stakeholders to translate marketing goals into actionable paid media strategies. Ensure strategic alignment between media activity, creative content, and data insights. Develop multi market and multi platform frameworks that balance brand and performance objectives. Deliver Channel Excellence Oversee execution across platforms including Google Ads, Microsoft Ads, Meta, TikTok, LinkedIn, and other emerging media partners. Monitor and optimise campaign performance against key metrics such as ROI, CPA, ROAS, engagement, and brand lift. Champion audience intelligence, data driven decision making, and cross channel optimisation. Introduce test and learn roadmaps and performance forecasting models to drive growth and innovation. Collaborate Across the Agency Work closely with Greenpark's Omnichannel Search, Content, and Insights teams to ensure an integrated approach to content and media. Contribute to strategic pitches, thought leadership, and client workshops. Partner with the Head of Omnichannel Search to define and expand the Paid Media proposition across regions. About You Proven experience, ideally five years or more, leading Paid Media teams within an agency or large scale in house marketing function. Deep expertise in both paid search and paid social, with demonstrable success in managing large scale campaigns and multi market strategies. Strong understanding of broader media planning principles and how to balance performance with brand growth. Experience managing and mentoring teams across disciplines, with a focus on capability development and collaboration. Highly analytical, with a commercial mindset and confidence interpreting data to shape strategic decisions. Hands on familiarity with key platforms including Google Ads, Meta Ads Manager, SA360, and analytics or reporting tools. Excellent stakeholder management and presentation skills, able to translate complexity into clarity for senior clients. Enthusiasm for innovation in performance marketing, automation, measurement, and AI driven optimisation. You live and breathe Greenpark's core values of openness, respect, innovation, and teamwork, ensuring every interaction reflects our purpose and culture. How We'll Support You 25 days of holiday per year, plus UK bank holidays and your birthday off. Christmas closure (additional days on top of your holiday allowance). A monthly entertainment subscription paid by the company (for example, Amazon Prime, Netflix, or Spotify). Private pension and private healthcare insurance. Free VDU eye tests and access to our Employee Assistance Programme. Wellness and peer recognition initiatives such as On The Spot Awards and Value Champion Awards. Referral bonus scheme. LinkedIn Learning Hub licence to support your continued self development. Regular social events including Spring, Summer, Halloween, and Christmas parties, plus ad hoc gatherings throughout the year. Enhanced maternity and paternity leave allowances. Work from abroad policy for up to four weeks per year. Annual Calm subscription. At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we ensure everyone's voice is heard and everyone can thrive. All applications will be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other protected characteristic.
Jan 16, 2026
Full time
As Paid Media Director, you will lead the strategic development, execution, and optimisation of Greenpark's paid media practice across paid search, paid social, and emerging digital platforms. You will drive the evolution of our media capability, building an integrated performance team, designing client growth strategies, and ensuring Greenpark remains at the forefront of paid media innovation. This role requires both a strategist and an operator, someone who can translate commercial objectives into performance frameworks, guide the team to deliver world class results, and shape the future of paid media within our Omnichannel Search practice. What You'll Do Lead the Paid Media Function Oversee and evolve the Paid Media team across paid search and paid social disciplines. Manage, coach, and inspire a growing team of channel specialists and managers, fostering a culture of curiosity, collaboration, and performance. Build scalable processes, frameworks, and best practices across campaign planning, activation, measurement, and optimisation. Support recruitment and capability expansion, including two new Paid Social Managers joining the team. Drive Strategic Media Planning Lead integrated media planning across paid search, paid social, and other performance channels to deliver measurable business outcomes. Partner with clients and internal stakeholders to translate marketing goals into actionable paid media strategies. Ensure strategic alignment between media activity, creative content, and data insights. Develop multi market and multi platform frameworks that balance brand and performance objectives. Deliver Channel Excellence Oversee execution across platforms including Google Ads, Microsoft Ads, Meta, TikTok, LinkedIn, and other emerging media partners. Monitor and optimise campaign performance against key metrics such as ROI, CPA, ROAS, engagement, and brand lift. Champion audience intelligence, data driven decision making, and cross channel optimisation. Introduce test and learn roadmaps and performance forecasting models to drive growth and innovation. Collaborate Across the Agency Work closely with Greenpark's Omnichannel Search, Content, and Insights teams to ensure an integrated approach to content and media. Contribute to strategic pitches, thought leadership, and client workshops. Partner with the Head of Omnichannel Search to define and expand the Paid Media proposition across regions. About You Proven experience, ideally five years or more, leading Paid Media teams within an agency or large scale in house marketing function. Deep expertise in both paid search and paid social, with demonstrable success in managing large scale campaigns and multi market strategies. Strong understanding of broader media planning principles and how to balance performance with brand growth. Experience managing and mentoring teams across disciplines, with a focus on capability development and collaboration. Highly analytical, with a commercial mindset and confidence interpreting data to shape strategic decisions. Hands on familiarity with key platforms including Google Ads, Meta Ads Manager, SA360, and analytics or reporting tools. Excellent stakeholder management and presentation skills, able to translate complexity into clarity for senior clients. Enthusiasm for innovation in performance marketing, automation, measurement, and AI driven optimisation. You live and breathe Greenpark's core values of openness, respect, innovation, and teamwork, ensuring every interaction reflects our purpose and culture. How We'll Support You 25 days of holiday per year, plus UK bank holidays and your birthday off. Christmas closure (additional days on top of your holiday allowance). A monthly entertainment subscription paid by the company (for example, Amazon Prime, Netflix, or Spotify). Private pension and private healthcare insurance. Free VDU eye tests and access to our Employee Assistance Programme. Wellness and peer recognition initiatives such as On The Spot Awards and Value Champion Awards. Referral bonus scheme. LinkedIn Learning Hub licence to support your continued self development. Regular social events including Spring, Summer, Halloween, and Christmas parties, plus ad hoc gatherings throughout the year. Enhanced maternity and paternity leave allowances. Work from abroad policy for up to four weeks per year. Annual Calm subscription. At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we ensure everyone's voice is heard and everyone can thrive. All applications will be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other protected characteristic.
That Media Thing has a vacancy for a Creative Services Manager to lead the delivery of Creative Services, providing exceptional design and organisational skills to our clients and internal divisions. We are recruiting for a full-time, hybrid-working position based at That Media Thing's head office in Bath, UK. As Creative Services Manager, you will be working within an established team of Content and Paid Media Marketing professionals, across a wide range of client projects across a diverse range of sectors, most of which have global marketing needs. Candidates should be confident in delivering high-quality outputs across multiple disciplines, while taking on a wide range of responsibilities for client accounts in support of the wider team in delivering and developing best-in-class services to our clients. You should also be agile and able to approach and tackle varied challenges, both inside and outside of the Creative Services environment. Our priority is to recruit the right fit for our creative culture, so candidates need to have a passion for exploring, questioning and forward-thinking with exceptionally high standards for quality control. This is a fantastic opportunity for a highly skilled designer to join a fast-moving marketing agency, where a passion for creative excellence underscores our working ethos. Join a business well and truly on the up and play a key role in its future success. Key Responsibilities Work alongside existing in-house team members as well as engage with, and manage, external contractors when applicable Build solid relationships with the wider team to ensure communication is strong, and that workflows and procedures are understood, adhered to, and improved upon over time Provide clear, specific, and timely feedback to creative team members Act as the Creative Services point of contact for clients who require That Media Thing's expertise in this area Build trusted relationships with clients and partners Keep up to date with developing design practices, specifically relating to innovative social media and digital marketing thinking and best practices, to both share with the creative team, and apply new strategies to client campaigns Embed yourself within the processes and culture of That Media Thing, as well as offer up your own ideas on improvements and enhancements to areas relevant to you Take the lead when pushing the Creative Services team forward as it looks to expand operations and offerings to existing and new clients Creative Management Work with clients to outline and define creative briefs, and in turn present these to other creative team members to carry out (or to take on yourself) Ensure all creative outputs meet client objectives, offering client-facing collaborative discussion where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have a sound understanding of the look and feel that the client is aiming for Be well versed in the clients you will be tasked with managing from a creative perspective - with the help of existing That Media Thing colleagues, the hope is that you will have met this client base either face-to-face or via video call Support the wider team when pitching, presenting, and costing projects for clients Design repeatable processes where appropriate, to build efficiencies and to understand the resource/financial implications for That Media Thing when undertaking such projects Be responsible for internal quality checking for all creative material that is produced and delivered to clients (both internal and external) Proactively look to develop That Media Thing's creative offerings, whether this is through ever-evolving best practices, advancements in software (e.g. AI), training courses, and so on Ensure both internal and external clients are matched with the best possible creative solution (in-house resource versus external contractor) based on project type Offer consultative and practical design support to both clients and internal stakeholders Ensure the full range of creative services are covered by in-house skills, as well as nurturing a wide creative network for those gaps in internal skill sets Protect the client's brand when executing and delivering creative materials. This means policing both your own team members (and contractors), but also members of other service areas, as well as diplomatically respond to clients' own mistakes if necessary. Help to preserve and develop That Media Thing's own brand as the need arises - this may include sales and marketing collateral, presence on social platforms, website updates and refreshes, as well as providing creative support on business growth documents such as pitches, proposals, and quotes. Experience & Skills Bachelor's degree in a design-based course Minimum 5+ years graphic design experience at a senior level Experience managing creative needs in a client-based servicing environment an advantage A portfolio that demonstrates a wide range of creative disciplines and applications Proven creative leader who can successfully manage quality and quantity in a fast-paced environment A background of crafting design and project processes to ensure streamlined, efficient operations occur Have strong organisational skills including effective and realistic time-management Experience as a strong communicator with the ability to manage both upwards and downwards Have strong interpersonal skills nurturing good, honest, internal as well as external communications Experience managing and controlling a budget an advantage Demonstrate solution-finding when working with clients, showcasing innovative thinking Be bold enough to experiment and have the tenacity to learn from occasional failures Have a desire to learn and continuously develop own skills and knowledge Be able to take direction from and support more senior staff in the delivery of big projects Be highly motivated, self-confident, flexible and nimble Exhibit proficiency in demonstrating strong self-management skills Demonstrate the skills and desire to develop beyond the standard role and to build something of unique value to That Media Thing Expert level proficiency in Adobe InDesign, Illustrator, and Photoshop Experience with Adobe After Effects, Premiere, XD and/or Figma also a big plus Proficiency with Microsoft Office, Google G-Suite, and task-based tools Proficiency in using would be an advantage Who are That Media Thing? Founded on decades of media publishing experience, That Media Thing underpins its marketing services with the highest quality content to deliver authentic audience engagement. Our highly effective marketing approach is driving significant growth for our clients, and we need a confident colleague to deliver high-quality creative services across multiple disciplines. What we're offering Opportunity for Genuine Professional Growth Join a business well and truly on the up, and get to play a large role in its direction and future successes. We aren't looking for small cogs in large wheels - we want high-pressure pumps that keep us inflated and rolling forwards. A Truly Collaborative Environment We are not defined by our divisions, we are defined by how we operate as a company and how our clients perceive us. Top-quality client management and bespoke, tailored output are what separate us from the rest, and as such, all team members pull in the same direction, supporting each other to reach our goals and ensuring our standards don't dip. A Modern Workplace Appreciative of all life's obstacles, TMT looks to be as malleable as possible for our employees, understanding what their lives (both in work and out of it) look like, and adapting to ensure they are properly supported and allowed to flourish in their roles, as well as their personal lives. Strong team culture Hybrid-working environment Cycle-to-Work Scheme How to apply Please apply with a covering letter explaining what you believe makes you perfect for the role, plus your CV and creative portfolio. Send this all in PDF format to including 'Creative Services Manager' in the subject box. Please also detail when you would be available for an interview.
Jan 16, 2026
Full time
That Media Thing has a vacancy for a Creative Services Manager to lead the delivery of Creative Services, providing exceptional design and organisational skills to our clients and internal divisions. We are recruiting for a full-time, hybrid-working position based at That Media Thing's head office in Bath, UK. As Creative Services Manager, you will be working within an established team of Content and Paid Media Marketing professionals, across a wide range of client projects across a diverse range of sectors, most of which have global marketing needs. Candidates should be confident in delivering high-quality outputs across multiple disciplines, while taking on a wide range of responsibilities for client accounts in support of the wider team in delivering and developing best-in-class services to our clients. You should also be agile and able to approach and tackle varied challenges, both inside and outside of the Creative Services environment. Our priority is to recruit the right fit for our creative culture, so candidates need to have a passion for exploring, questioning and forward-thinking with exceptionally high standards for quality control. This is a fantastic opportunity for a highly skilled designer to join a fast-moving marketing agency, where a passion for creative excellence underscores our working ethos. Join a business well and truly on the up and play a key role in its future success. Key Responsibilities Work alongside existing in-house team members as well as engage with, and manage, external contractors when applicable Build solid relationships with the wider team to ensure communication is strong, and that workflows and procedures are understood, adhered to, and improved upon over time Provide clear, specific, and timely feedback to creative team members Act as the Creative Services point of contact for clients who require That Media Thing's expertise in this area Build trusted relationships with clients and partners Keep up to date with developing design practices, specifically relating to innovative social media and digital marketing thinking and best practices, to both share with the creative team, and apply new strategies to client campaigns Embed yourself within the processes and culture of That Media Thing, as well as offer up your own ideas on improvements and enhancements to areas relevant to you Take the lead when pushing the Creative Services team forward as it looks to expand operations and offerings to existing and new clients Creative Management Work with clients to outline and define creative briefs, and in turn present these to other creative team members to carry out (or to take on yourself) Ensure all creative outputs meet client objectives, offering client-facing collaborative discussion where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have a sound understanding of the look and feel that the client is aiming for Be well versed in the clients you will be tasked with managing from a creative perspective - with the help of existing That Media Thing colleagues, the hope is that you will have met this client base either face-to-face or via video call Support the wider team when pitching, presenting, and costing projects for clients Design repeatable processes where appropriate, to build efficiencies and to understand the resource/financial implications for That Media Thing when undertaking such projects Be responsible for internal quality checking for all creative material that is produced and delivered to clients (both internal and external) Proactively look to develop That Media Thing's creative offerings, whether this is through ever-evolving best practices, advancements in software (e.g. AI), training courses, and so on Ensure both internal and external clients are matched with the best possible creative solution (in-house resource versus external contractor) based on project type Offer consultative and practical design support to both clients and internal stakeholders Ensure the full range of creative services are covered by in-house skills, as well as nurturing a wide creative network for those gaps in internal skill sets Protect the client's brand when executing and delivering creative materials. This means policing both your own team members (and contractors), but also members of other service areas, as well as diplomatically respond to clients' own mistakes if necessary. Help to preserve and develop That Media Thing's own brand as the need arises - this may include sales and marketing collateral, presence on social platforms, website updates and refreshes, as well as providing creative support on business growth documents such as pitches, proposals, and quotes. Experience & Skills Bachelor's degree in a design-based course Minimum 5+ years graphic design experience at a senior level Experience managing creative needs in a client-based servicing environment an advantage A portfolio that demonstrates a wide range of creative disciplines and applications Proven creative leader who can successfully manage quality and quantity in a fast-paced environment A background of crafting design and project processes to ensure streamlined, efficient operations occur Have strong organisational skills including effective and realistic time-management Experience as a strong communicator with the ability to manage both upwards and downwards Have strong interpersonal skills nurturing good, honest, internal as well as external communications Experience managing and controlling a budget an advantage Demonstrate solution-finding when working with clients, showcasing innovative thinking Be bold enough to experiment and have the tenacity to learn from occasional failures Have a desire to learn and continuously develop own skills and knowledge Be able to take direction from and support more senior staff in the delivery of big projects Be highly motivated, self-confident, flexible and nimble Exhibit proficiency in demonstrating strong self-management skills Demonstrate the skills and desire to develop beyond the standard role and to build something of unique value to That Media Thing Expert level proficiency in Adobe InDesign, Illustrator, and Photoshop Experience with Adobe After Effects, Premiere, XD and/or Figma also a big plus Proficiency with Microsoft Office, Google G-Suite, and task-based tools Proficiency in using would be an advantage Who are That Media Thing? Founded on decades of media publishing experience, That Media Thing underpins its marketing services with the highest quality content to deliver authentic audience engagement. Our highly effective marketing approach is driving significant growth for our clients, and we need a confident colleague to deliver high-quality creative services across multiple disciplines. What we're offering Opportunity for Genuine Professional Growth Join a business well and truly on the up, and get to play a large role in its direction and future successes. We aren't looking for small cogs in large wheels - we want high-pressure pumps that keep us inflated and rolling forwards. A Truly Collaborative Environment We are not defined by our divisions, we are defined by how we operate as a company and how our clients perceive us. Top-quality client management and bespoke, tailored output are what separate us from the rest, and as such, all team members pull in the same direction, supporting each other to reach our goals and ensuring our standards don't dip. A Modern Workplace Appreciative of all life's obstacles, TMT looks to be as malleable as possible for our employees, understanding what their lives (both in work and out of it) look like, and adapting to ensure they are properly supported and allowed to flourish in their roles, as well as their personal lives. Strong team culture Hybrid-working environment Cycle-to-Work Scheme How to apply Please apply with a covering letter explaining what you believe makes you perfect for the role, plus your CV and creative portfolio. Send this all in PDF format to including 'Creative Services Manager' in the subject box. Please also detail when you would be available for an interview.
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Jan 16, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from click apply for full job details
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 16, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Excellent culture, team management role High visibility, high impact About Our Client Our client is a global law firm that operates across all major global business hubs, including key locations in Asia such as Singapore, Hong Kong etc. The firm fosters a collegial and professional environment, emphasising mentorship through structured training programs. They actively encourage social engagements & networking opportunities. It's strategic focus on energy transition, & clean tech positions it well for long-term growth. In line with the firm's growth ambitions in Asia, we are looking for an Asia - Head of Administration (based in Singapore) to lead the operational functions in Asia. This is a replacement headcount and is a " COO - Asia" equivalent role in most other competing setups. Job Description Reporting to the UK, this hire must be very comfortable in a highly matrix structure as it will have dotted lines to various functional heads such as CHRO, CFO, CAO & the Asia Managing Partner. This is a senior executive responsible for leading a (direct + indirect) team of 50 in Asia across finance, HR, IT, marketing, compliance & L&D. The incumbent has been with the firm for more than two decades and has grown with the role - indicating the firm's strong ability to retain and grow key talent. In this role, you: Oversee office operations including facilities, HR, finance, IT, and legal support services for Asia. Support budgeting, forecasting, and cost control initiatives. Ensure the integrity of the Firm's administrative and client records both digital and physical. Oversees record management and retention policies and implementations. Act as local project manager / steering committee member for technology, policy or process rollouts and other Firm initiatives. Ensure regulatory compliance and risk management across administrative functions. Work closely with the Asia Managing Partner to identify candidates for internal promotion to special counsel and/or the partnership and prepare initial drafts of memoranda supporting such. Collaborate with internal stakeholders across Asia, Europe & US to support large scale system rollouts and/or firm wide events. The Successful Applicant MBA or Bachelors in Business Administration, Finance, or another relevant discipline. More than ten years in a law firm, with a strong track record of leading teams in the Asia region. Strong leadership, strategic thinking, negotiation, and communication skills. Strong organizational skills and an ability to prioritize, meet deadlines and work well under pressure. Demonstrated team-building capabilities. Resourceful, proactive self-starter able to complete simultaneous projects with minimal supervision. Familiarity with Workday or other HRIS systems would be useful. Flexibility to travel and attend calls across time-zones on an ongoing basis. What's on Offer Our client, one of the top law firms in the world, is looking for an Asia operations leader who can create direct impact in delivering the highest service standards to internal & external clients while ensuring a consistent application of Firm policy. Compensation and benefits will be in the 90th percentile of the market for such roles and the firm prides itself in having excellent retention across levels. The firm has an incredibly collaborative and intellectually stimulating culture. Candidates who are currently leading Southeast Asia or another combination of markets for a law firm, will find this an excellent fit.
Jan 16, 2026
Full time
Excellent culture, team management role High visibility, high impact About Our Client Our client is a global law firm that operates across all major global business hubs, including key locations in Asia such as Singapore, Hong Kong etc. The firm fosters a collegial and professional environment, emphasising mentorship through structured training programs. They actively encourage social engagements & networking opportunities. It's strategic focus on energy transition, & clean tech positions it well for long-term growth. In line with the firm's growth ambitions in Asia, we are looking for an Asia - Head of Administration (based in Singapore) to lead the operational functions in Asia. This is a replacement headcount and is a " COO - Asia" equivalent role in most other competing setups. Job Description Reporting to the UK, this hire must be very comfortable in a highly matrix structure as it will have dotted lines to various functional heads such as CHRO, CFO, CAO & the Asia Managing Partner. This is a senior executive responsible for leading a (direct + indirect) team of 50 in Asia across finance, HR, IT, marketing, compliance & L&D. The incumbent has been with the firm for more than two decades and has grown with the role - indicating the firm's strong ability to retain and grow key talent. In this role, you: Oversee office operations including facilities, HR, finance, IT, and legal support services for Asia. Support budgeting, forecasting, and cost control initiatives. Ensure the integrity of the Firm's administrative and client records both digital and physical. Oversees record management and retention policies and implementations. Act as local project manager / steering committee member for technology, policy or process rollouts and other Firm initiatives. Ensure regulatory compliance and risk management across administrative functions. Work closely with the Asia Managing Partner to identify candidates for internal promotion to special counsel and/or the partnership and prepare initial drafts of memoranda supporting such. Collaborate with internal stakeholders across Asia, Europe & US to support large scale system rollouts and/or firm wide events. The Successful Applicant MBA or Bachelors in Business Administration, Finance, or another relevant discipline. More than ten years in a law firm, with a strong track record of leading teams in the Asia region. Strong leadership, strategic thinking, negotiation, and communication skills. Strong organizational skills and an ability to prioritize, meet deadlines and work well under pressure. Demonstrated team-building capabilities. Resourceful, proactive self-starter able to complete simultaneous projects with minimal supervision. Familiarity with Workday or other HRIS systems would be useful. Flexibility to travel and attend calls across time-zones on an ongoing basis. What's on Offer Our client, one of the top law firms in the world, is looking for an Asia operations leader who can create direct impact in delivering the highest service standards to internal & external clients while ensuring a consistent application of Firm policy. Compensation and benefits will be in the 90th percentile of the market for such roles and the firm prides itself in having excellent retention across levels. The firm has an incredibly collaborative and intellectually stimulating culture. Candidates who are currently leading Southeast Asia or another combination of markets for a law firm, will find this an excellent fit.
Permanent London Oracle ERP - Senior Program Lead Digital Platforms Full Time Remote / Hybrid Overview Are you looking to accelerate your career while collaborating with highly skilled colleagues to solve complex client challenges? This is an opportunity to join a growing, high-performance consulting environment that values entrepreneurial thinking, diversity of experience, and strong professional mindset. You will work across multiple business pillars, contributing ideas and expertise while operating in a dynamic, fast-growing organisation. The Team The ERP practice supports large, complex organisations in delivering business transformation enabled by digital ERP solutions and services. The team provides end-to-end ERP capabilities spanning strategy, implementation, and innovation, helping clients realise tangible value from their transformation programmes. The focus is on improving Finance and Accounting operations through Oracle Cloud-enabled solutions that support enterprise-wide decision-making, increase operational efficiency, and elevate the role of Finance within the organisation. You will work on high-impact strategic programmes within a collaborative, multi-cultural consulting environment. The Role This role is suited to senior consulting leaders who act as account anchors, owning both sales and delivery of Oracle ERP programmes at key clients. Responsibilities include: Shaping and selling Oracle ERP solutions by engaging senior stakeholders to address complex business challenges. Overseeing the delivery of Oracle ERP programmes in programme and/or workstream leadership roles on large-scale transformation initiatives. Identifying new and expansion opportunities within existing programmes to drive account growth. Leading proactive proposal development, articulating value propositions, differentiators, and win themes. Acting as a trusted advisor, providing strategic guidance on Oracle Applications within relevant industry contexts. Ensuring consistent, high-quality delivery of services, solutions, and products on time and within budget, with appropriate risk management. Operating effectively within a consulting environment, mentoring and guiding consultants across direct, indirect, and matrix structures. Coordinating relationship-building activities across teams to ensure clients receive well-informed, joined-up advice. Taking accountability for consulting revenues and operating margins for assigned accounts. Providing leadership and development support to subordinate managers through coaching, performance development, and mentoring. Requirements Candidates are expected to demonstrate strength across many of the following areas: Strong commercial acumen, sales capability, and negotiation skills. Extensive experience in programme and delivery management. Established professional networks and involvement in relevant industry activities, forums, and thought leadership. Ability to operate credibly at senior levels within complex organisations, building trust and influence. Proven success in selling and delivering consulting and technology services within large corporate environments. Comfort operating in dynamic, fast-changing environments. Recognised expertise in Oracle Applications, with the ability to align functional solutions to business strategy. Strong presentation skills, including experience presenting to senior audiences and large groups. Ability to articulate complex concepts clearly, concisely, and persuasively. Collaborative leadership style with a hands on, delivery-focused mindset. Ability to inspire internal teams and clients to achieve ambitious transformation outcomes. Passion for innovation and transformational thinking. Strong interpersonal and influencing skills, particularly at executive levels. Commitment to professional growth and to strengthening the organisation's market presence. Active involvement in talent development, capability building, and mentoring within the organisation. Willingness to travel as required.
Jan 16, 2026
Full time
Permanent London Oracle ERP - Senior Program Lead Digital Platforms Full Time Remote / Hybrid Overview Are you looking to accelerate your career while collaborating with highly skilled colleagues to solve complex client challenges? This is an opportunity to join a growing, high-performance consulting environment that values entrepreneurial thinking, diversity of experience, and strong professional mindset. You will work across multiple business pillars, contributing ideas and expertise while operating in a dynamic, fast-growing organisation. The Team The ERP practice supports large, complex organisations in delivering business transformation enabled by digital ERP solutions and services. The team provides end-to-end ERP capabilities spanning strategy, implementation, and innovation, helping clients realise tangible value from their transformation programmes. The focus is on improving Finance and Accounting operations through Oracle Cloud-enabled solutions that support enterprise-wide decision-making, increase operational efficiency, and elevate the role of Finance within the organisation. You will work on high-impact strategic programmes within a collaborative, multi-cultural consulting environment. The Role This role is suited to senior consulting leaders who act as account anchors, owning both sales and delivery of Oracle ERP programmes at key clients. Responsibilities include: Shaping and selling Oracle ERP solutions by engaging senior stakeholders to address complex business challenges. Overseeing the delivery of Oracle ERP programmes in programme and/or workstream leadership roles on large-scale transformation initiatives. Identifying new and expansion opportunities within existing programmes to drive account growth. Leading proactive proposal development, articulating value propositions, differentiators, and win themes. Acting as a trusted advisor, providing strategic guidance on Oracle Applications within relevant industry contexts. Ensuring consistent, high-quality delivery of services, solutions, and products on time and within budget, with appropriate risk management. Operating effectively within a consulting environment, mentoring and guiding consultants across direct, indirect, and matrix structures. Coordinating relationship-building activities across teams to ensure clients receive well-informed, joined-up advice. Taking accountability for consulting revenues and operating margins for assigned accounts. Providing leadership and development support to subordinate managers through coaching, performance development, and mentoring. Requirements Candidates are expected to demonstrate strength across many of the following areas: Strong commercial acumen, sales capability, and negotiation skills. Extensive experience in programme and delivery management. Established professional networks and involvement in relevant industry activities, forums, and thought leadership. Ability to operate credibly at senior levels within complex organisations, building trust and influence. Proven success in selling and delivering consulting and technology services within large corporate environments. Comfort operating in dynamic, fast-changing environments. Recognised expertise in Oracle Applications, with the ability to align functional solutions to business strategy. Strong presentation skills, including experience presenting to senior audiences and large groups. Ability to articulate complex concepts clearly, concisely, and persuasively. Collaborative leadership style with a hands on, delivery-focused mindset. Ability to inspire internal teams and clients to achieve ambitious transformation outcomes. Passion for innovation and transformational thinking. Strong interpersonal and influencing skills, particularly at executive levels. Commitment to professional growth and to strengthening the organisation's market presence. Active involvement in talent development, capability building, and mentoring within the organisation. Willingness to travel as required.
Confederation of Service Charities
Edinburgh, Midlothian
Scottish Veterans' Residences (SVR) - Property Services Manager Edinburgh 37.5 hours per week Annual Salary £55k Scottish Veterans' Residences (SVR) is Scotland's oldest military charity (SC012739). We were established in 1910 in reaction to the sight of Veterans rough sleeping on the streets of Edinburgh. Today, SVR is a Registered Social Landlord providing high quality, supported accommodation for military Veterans and former members of the Merchant Navy, who are homeless or in need. We provide supported accommodation for men and women of all ages, from our Residences in Edinburgh, Dundee and Glasgow. We also provide 45 properties under Scottish Secure Tenancies to the Armed Forces and Veterans Community (AFVC). Our built estate is mixed and spans 18th Century listed, Victorian, and 21st Century offices and accommodation. Following the retirement of the current incumbent, we want to recruit an exceptional individual to lead and manage SVR's property and assets. Reporting directly to the Chief Executive, you are a key member of the Senior Management Team and attend all meetings of the Governing Body. This is a pivotal role within SVR, managing the accommodation and assets needed to deliver our services for Veterans. It offers a fantastic and rewarding career opportunity for the successful candidate. An experienced professional, you will have proven ability and experience in property and asset management, preferentially within the regulated social housing sector. You will be comfortable in project management, which is underpinned with a formal qualification. You will be able to build and maintain relationships with contractors, and lead and manage your small housing and maintenance teams. You will embed our Values to work collaboratively and supportively to fulfil our Vision and Mission to support military Veterans and former members of the Merchant Navy. You will be a self-starter and able to work on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required to achieve membership of the Protecting Vulnerable Groups Scheme. You will be making a positive difference to the health and wellbeing of military Veterans and former members of the Merchant Navy, contributing to their support, and helping them to live as independently as they are able. In addition to salary, we offer a company car, enhanced company pension, life insurance cover, and membership of an Employee Assistance Programme. Responsibilities Lead and manage SVR's property and assets, ensuring delivery of services for Veterans. Report to the Chief Executive and attend Governing Body meetings as a senior management representative. Manage the accommodation and assets across SVR's portfolio. Lead and manage small housing and maintenance teams and build relationships with contractors. Embed SVR's Values and collaborate to fulfil the organisation's Vision and Mission. Qualifications Proven ability and experience in property and asset management, preferably within the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension and life insurance Employee Assistance Programme How to apply To apply for this role, send your CV and a covering letter explaining why you are suitable for this position to by the closing date of 10 October 2025.
Jan 16, 2026
Full time
Scottish Veterans' Residences (SVR) - Property Services Manager Edinburgh 37.5 hours per week Annual Salary £55k Scottish Veterans' Residences (SVR) is Scotland's oldest military charity (SC012739). We were established in 1910 in reaction to the sight of Veterans rough sleeping on the streets of Edinburgh. Today, SVR is a Registered Social Landlord providing high quality, supported accommodation for military Veterans and former members of the Merchant Navy, who are homeless or in need. We provide supported accommodation for men and women of all ages, from our Residences in Edinburgh, Dundee and Glasgow. We also provide 45 properties under Scottish Secure Tenancies to the Armed Forces and Veterans Community (AFVC). Our built estate is mixed and spans 18th Century listed, Victorian, and 21st Century offices and accommodation. Following the retirement of the current incumbent, we want to recruit an exceptional individual to lead and manage SVR's property and assets. Reporting directly to the Chief Executive, you are a key member of the Senior Management Team and attend all meetings of the Governing Body. This is a pivotal role within SVR, managing the accommodation and assets needed to deliver our services for Veterans. It offers a fantastic and rewarding career opportunity for the successful candidate. An experienced professional, you will have proven ability and experience in property and asset management, preferentially within the regulated social housing sector. You will be comfortable in project management, which is underpinned with a formal qualification. You will be able to build and maintain relationships with contractors, and lead and manage your small housing and maintenance teams. You will embed our Values to work collaboratively and supportively to fulfil our Vision and Mission to support military Veterans and former members of the Merchant Navy. You will be a self-starter and able to work on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required to achieve membership of the Protecting Vulnerable Groups Scheme. You will be making a positive difference to the health and wellbeing of military Veterans and former members of the Merchant Navy, contributing to their support, and helping them to live as independently as they are able. In addition to salary, we offer a company car, enhanced company pension, life insurance cover, and membership of an Employee Assistance Programme. Responsibilities Lead and manage SVR's property and assets, ensuring delivery of services for Veterans. Report to the Chief Executive and attend Governing Body meetings as a senior management representative. Manage the accommodation and assets across SVR's portfolio. Lead and manage small housing and maintenance teams and build relationships with contractors. Embed SVR's Values and collaborate to fulfil the organisation's Vision and Mission. Qualifications Proven ability and experience in property and asset management, preferably within the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension and life insurance Employee Assistance Programme How to apply To apply for this role, send your CV and a covering letter explaining why you are suitable for this position to by the closing date of 10 October 2025.
Edinburgh, United Kingdom / Glasgow, United Kingdom Country United Kingdom Contract type Permanent Work pattern Full Time Market Defence and security Project programme and commercial management Location/s: Edinburgh or Glasgow, UK Relocation supported: Not supported, but internal applications are welcome Recruiter contact: Danielle Judd Hiring manager contact: Becky Penn Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients' key challenges, combining our world leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Defence & Energy With extensive experience in the global defence sector, Mott MacDonald's advisory and programme delivery teams support a wide range of clients including the UK Ministry of Defence, NATO, and international partners. Our work spans complex infrastructure upgrades, strategic asset management, and carbon reduction initiatives across land, air, maritime, and nuclear domains. Recent projects include the modernisation of submarine facilities at Devonport and Clyde, infrastructure delivery for the US Visiting Forces (USVF) at RAF Lakenheath, and support for the AUKUS submarine partnership, as well as defence infrastructure across the UK. In the energy sector, our expertise covers nuclear, renewables, hydro, thermal, and electricity and gas. We provide services to a global customer base, supporting the delivery of major capital projects and the transition to low carbon generation. Our teams are helping shape the future of energy through innovative solutions that promote sustainability, resilience, and energy security. Overview of the role Owning to the expansion of our defence business we have exciting opportunities for project management professionals to join our fast growing team in the UK. This is a unique opportunity to be involved in some of the most complex and challenging projects in the UK today. Within the Mott MacDonald family we are looking to attract the finest talent to be part of this journey as we mobilise for a number of key opportunities across a broad portfolio of defence programmes within the infrastructure and equipment domains. All of the programmes are long term opportunities allowing you to grow and develop your career throughout. We are seeking a Senior Project Manager who demonstrates a passion to work collaboratively with our client teams to deliver their complex projects to time, cost and quality with a commitment to safety. The role will provide the opportunity to work on strategically important defence infrastructure and equipment projects working with UK defence agencies, defence primes, NATO and the US Department of Defence. You will have opportunities to work on some of the UK's largest Defence projects, working with key clients and with experts from across Mott MacDonald and the industry. We are passionate about collaborating to deliver high quality solutions with a focus on sustainability, social value and technical/infrastructure excellence. Responsibilities and Qualifications We are looking for talented individuals who can demonstrate the following: Lead the safe and successful delivery of projects to agreed time, cost and quality parameters Lead the development and delivery of business cases Preparation and maintenance of schedules, including dependencies and resources Identifying and monitoring project risks and opportunities Ensure quality management processes for project activities and outputs Manage senior stakeholder relationships Lead project governance reviews Provide leadership and direction across all commercial, procurement and general project control functions, providing the necessary project management input to deliver projects within the agreed project parameters Successful administration of the NEC suite of contracts (or similar) for professional and contractor commissions as dictated by the projects, addressing performance to ensure contractually successful outcomes Liaise with the projects health, safety and wellbeing representative, acting on advice provided to ensure that project / contractor CDM and Health and Safety compliance matters are satisfactorily discharged and/or adhered to Contribute to the business growth of the organisation Experience working on large defence infrastructure (or equipment) projects, or equivalent across other sectors Significant project management expertise across a range of disciplines, contract/procurement routes and market sectors Hold APM Chartered Project Professional status, or equivalent Chartership Full membership of the APM Hold NEC accreditation (3 or 4) Line management or team leader experience Operate with strong commercial acumen and knowledge of planning and project controls Ability to operate both autonomously and as a part of a larger team Expert communication skills including writing reports and presenting Ability to establish and maintain good working relationships with clients, stakeholders, colleagues and the supply chain Ability to demonstrate a flexible approach to work Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle . click apply for full job details
Jan 16, 2026
Full time
Edinburgh, United Kingdom / Glasgow, United Kingdom Country United Kingdom Contract type Permanent Work pattern Full Time Market Defence and security Project programme and commercial management Location/s: Edinburgh or Glasgow, UK Relocation supported: Not supported, but internal applications are welcome Recruiter contact: Danielle Judd Hiring manager contact: Becky Penn Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients' key challenges, combining our world leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Defence & Energy With extensive experience in the global defence sector, Mott MacDonald's advisory and programme delivery teams support a wide range of clients including the UK Ministry of Defence, NATO, and international partners. Our work spans complex infrastructure upgrades, strategic asset management, and carbon reduction initiatives across land, air, maritime, and nuclear domains. Recent projects include the modernisation of submarine facilities at Devonport and Clyde, infrastructure delivery for the US Visiting Forces (USVF) at RAF Lakenheath, and support for the AUKUS submarine partnership, as well as defence infrastructure across the UK. In the energy sector, our expertise covers nuclear, renewables, hydro, thermal, and electricity and gas. We provide services to a global customer base, supporting the delivery of major capital projects and the transition to low carbon generation. Our teams are helping shape the future of energy through innovative solutions that promote sustainability, resilience, and energy security. Overview of the role Owning to the expansion of our defence business we have exciting opportunities for project management professionals to join our fast growing team in the UK. This is a unique opportunity to be involved in some of the most complex and challenging projects in the UK today. Within the Mott MacDonald family we are looking to attract the finest talent to be part of this journey as we mobilise for a number of key opportunities across a broad portfolio of defence programmes within the infrastructure and equipment domains. All of the programmes are long term opportunities allowing you to grow and develop your career throughout. We are seeking a Senior Project Manager who demonstrates a passion to work collaboratively with our client teams to deliver their complex projects to time, cost and quality with a commitment to safety. The role will provide the opportunity to work on strategically important defence infrastructure and equipment projects working with UK defence agencies, defence primes, NATO and the US Department of Defence. You will have opportunities to work on some of the UK's largest Defence projects, working with key clients and with experts from across Mott MacDonald and the industry. We are passionate about collaborating to deliver high quality solutions with a focus on sustainability, social value and technical/infrastructure excellence. Responsibilities and Qualifications We are looking for talented individuals who can demonstrate the following: Lead the safe and successful delivery of projects to agreed time, cost and quality parameters Lead the development and delivery of business cases Preparation and maintenance of schedules, including dependencies and resources Identifying and monitoring project risks and opportunities Ensure quality management processes for project activities and outputs Manage senior stakeholder relationships Lead project governance reviews Provide leadership and direction across all commercial, procurement and general project control functions, providing the necessary project management input to deliver projects within the agreed project parameters Successful administration of the NEC suite of contracts (or similar) for professional and contractor commissions as dictated by the projects, addressing performance to ensure contractually successful outcomes Liaise with the projects health, safety and wellbeing representative, acting on advice provided to ensure that project / contractor CDM and Health and Safety compliance matters are satisfactorily discharged and/or adhered to Contribute to the business growth of the organisation Experience working on large defence infrastructure (or equipment) projects, or equivalent across other sectors Significant project management expertise across a range of disciplines, contract/procurement routes and market sectors Hold APM Chartered Project Professional status, or equivalent Chartership Full membership of the APM Hold NEC accreditation (3 or 4) Line management or team leader experience Operate with strong commercial acumen and knowledge of planning and project controls Ability to operate both autonomously and as a part of a larger team Expert communication skills including writing reports and presenting Ability to establish and maintain good working relationships with clients, stakeholders, colleagues and the supply chain Ability to demonstrate a flexible approach to work Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle . click apply for full job details
Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence sector, focusing on Smiths Detection CBRNE technology solutions (Chemical Biological Radiological Nuclear Explosives). The role requires a deep understanding of defence industry requirements and the ability to align company offerings with client needs. This position involves driving sales growth, maintaining customer satisfaction, and ensuring compliance with relevant regulations. Key Responsibilities: Account Management: Identify and pursue new sales and business opportunities within the defence sector, including new markets, products, and partnerships. Act as the primary liaison between the company and its defence clients, ensuring their needs are understood and met. Conduct regular client meetings to discuss ongoing projects, future needs, and potential new opportunities. Work in close partnership with the sales order intake team to ensure timely and accurate delivery of quotations and sales proposals to prospects. Together with the Defence Business Development Manager, develop and implement strategic account plans to achieve sales targets and expand market share. Prepare and deliver compelling presentations and proposals tailored to the unique needs of defence clients. Technical Expertise & Product Knowledge: Maintain a deep understanding of the company's defence technology offerings, including IMS, CBRNE, and digital solutions. Provide clients with expert advice and guidance on the best solutions to meet their specific defence needs. Collaborate with the technical team to ensure the successful implementation and integration of technology solutions. Compliance & Regulations: Ensure all sales activities and client interactions comply with relevant defence industry regulations and company policies. Stay informed of changes in defence procurement processes, export controls, and other regulatory requirements. Customer Satisfaction & Support: Monitor customer satisfaction levels and work proactively to resolve any issues or concerns. Coordinate with the customer support and service teams to ensure timely and effective delivery of products and services. Collect and analyse client feedback to improve offerings and customer service. Reporting & Analysis: Provide regular reports to senior management on account performance, sales forecasts, and market trends. Analyse market conditions and competitor activities to identify risks and opportunities. Qualifications Qualifications: Proven experience in account management or sales within the defence or technology sectors. Strong understanding of defence technology, procurement processes, and industry regulations. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Willingness to travel as needed to meet with clients and attend industry events. SC Cleared or Eligible to obtain SC Clearance. Preferred Skills: Experience working with government contracts and defence procurement. Familiarity with military concepts of operations relating to CBRNE technologies. Strong problem-solving skills and the ability to think strategically. Working Conditions: This role will require travel to client sites, military installations, and industry conferences across the Northern Europe region. Some projects may involve working in secure environments with strict confidentiality requirements. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial andlifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc )
Jan 16, 2026
Full time
Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence sector, focusing on Smiths Detection CBRNE technology solutions (Chemical Biological Radiological Nuclear Explosives). The role requires a deep understanding of defence industry requirements and the ability to align company offerings with client needs. This position involves driving sales growth, maintaining customer satisfaction, and ensuring compliance with relevant regulations. Key Responsibilities: Account Management: Identify and pursue new sales and business opportunities within the defence sector, including new markets, products, and partnerships. Act as the primary liaison between the company and its defence clients, ensuring their needs are understood and met. Conduct regular client meetings to discuss ongoing projects, future needs, and potential new opportunities. Work in close partnership with the sales order intake team to ensure timely and accurate delivery of quotations and sales proposals to prospects. Together with the Defence Business Development Manager, develop and implement strategic account plans to achieve sales targets and expand market share. Prepare and deliver compelling presentations and proposals tailored to the unique needs of defence clients. Technical Expertise & Product Knowledge: Maintain a deep understanding of the company's defence technology offerings, including IMS, CBRNE, and digital solutions. Provide clients with expert advice and guidance on the best solutions to meet their specific defence needs. Collaborate with the technical team to ensure the successful implementation and integration of technology solutions. Compliance & Regulations: Ensure all sales activities and client interactions comply with relevant defence industry regulations and company policies. Stay informed of changes in defence procurement processes, export controls, and other regulatory requirements. Customer Satisfaction & Support: Monitor customer satisfaction levels and work proactively to resolve any issues or concerns. Coordinate with the customer support and service teams to ensure timely and effective delivery of products and services. Collect and analyse client feedback to improve offerings and customer service. Reporting & Analysis: Provide regular reports to senior management on account performance, sales forecasts, and market trends. Analyse market conditions and competitor activities to identify risks and opportunities. Qualifications Qualifications: Proven experience in account management or sales within the defence or technology sectors. Strong understanding of defence technology, procurement processes, and industry regulations. Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Willingness to travel as needed to meet with clients and attend industry events. SC Cleared or Eligible to obtain SC Clearance. Preferred Skills: Experience working with government contracts and defence procurement. Familiarity with military concepts of operations relating to CBRNE technologies. Strong problem-solving skills and the ability to think strategically. Working Conditions: This role will require travel to client sites, military installations, and industry conferences across the Northern Europe region. Some projects may involve working in secure environments with strict confidentiality requirements. Additional Information We offer Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial andlifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc )
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Jan 16, 2026
Full time
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
A leading digital marketing agency is seeking a Senior Account Executive to manage and optimize PPC and Paid Social campaigns. This role requires strong analytical skills and the capability to communicate insights effectively to clients. The ideal candidate will have between 1.5 to 2 years of experience in an agency setting and proficiency in platforms such as Google Ads and Meta Ads Manager. Key responsibilities include campaign management, client interaction, and performance reporting. This position offers opportunities for personal and professional growth within a dynamic team environment.
Jan 16, 2026
Full time
A leading digital marketing agency is seeking a Senior Account Executive to manage and optimize PPC and Paid Social campaigns. This role requires strong analytical skills and the capability to communicate insights effectively to clients. The ideal candidate will have between 1.5 to 2 years of experience in an agency setting and proficiency in platforms such as Google Ads and Meta Ads Manager. Key responsibilities include campaign management, client interaction, and performance reporting. This position offers opportunities for personal and professional growth within a dynamic team environment.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 16, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Customer Onboarding and Accounts area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new features. You'll also work closely with the wider product team, including contributing to the broader product roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated bank. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in implementing end-to-end customer onboarding journeys for various entity types (person, company, trust) and/or in-life management of customer accounts. Experience working across different regions and jurisdictions is a plus. You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Experience working with other Customer Management capabilities such as delegated access for authorised 3rd parties (e.g. accountants; guardians), or multi-party authorisation for customer actions (such as closing joint accounts) would also be desirable but not essential. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jan 16, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Jan 16, 2026
Full time
Location Hybrid working; Core HQ's - Birmingham, Leeds, Liverpool, London/Canary Wharf About the job Job summary The UKHSA Development and Operations team leads the digital transformation of UKHSA to make it a more data driven, customer focused, digital organisation. DevOps Engineers at UKHSA work collaboratively with developers and stakeholders such as Data Scientists and Public Health officials to deliver software which helps to drive forward the mission of the agency. We employ modern best practices to deliver projects quickly, safely, and cost-effectively. We are seeking 3 (three) Senior DevOps Engineers who will have experience of designing and architecting highly available services on a cloud platform such as AWS, and of implementing continuous integration technologies such as Jenkins, and orchestration tools such as Ansible or Terraform. They will have skills building out cloud enabled systems and creating specifications and designs to meet our cloud hosting requirements. This will involve working with other stakeholders to translate requirements into visual technical designs and explore different approaches to solving problems. Job description They will be capable of reviewing system designs to ensure selection of appropriate technology, design standards, methods and tools and efficient use of resources and integration of multiple systems and technology. They will be a systems integrator and able to define and co-ordinate integration build activities across systems and understand how to undertake and support integration testing. They will also understand users and be able to identify them and their needs based on evidence and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. They must put users first, manage competing priorities excel at collaborating with users and user researchers, and be able to make recommendations on the best tools and methods to use. They will work to optimise the development processes and identify process optimisation opportunities and contribute to the implementation of proposed solutions. They will initially work mostly with AWS and Azure, developing and supporting systems and infrastructure through to production using modern continuous integration/deployment (CI/CD) techniques and supporting analysis, identification, prioritisation and implementation of incremental improvements to the services currently running. They will be a good technical communicator, able to improve developer experience through tools and technologies in collaboration with the development teams throughout the development lifecycle to live service and decommissioning. They will maintain the security, confidentiality and integrity of our cloud services by implementing relevant information security standards and ensure compliance with relevant legislations and regulations. Further Responsibilities Develop and rollout continuous integration and deployment pipelines across UKHSA's Digital's estate of apps and services using containerisation techniques where appropriate and working collaboratively with other staff. Work with technical colleagues to implement DevOps methodology using practices recommended in the GDS Digital by Default Service Standard. Write infrastructure as code using Terraform or similar. Use cross-platform APIs and automation/deployment technologies such as Ansible or similar to orchestrate cloud platform deployment. Support and fix bugs in existing application deployment pipelines using standard debugging tools to track down and identify root causes. Work independently to find solutions/identify problems and work with the Lead/Senior Developers to solve more challenging issues. Review existing applications, advising and supporting colleagues on configuring and converting them for deployment to the cloud or migrate from other cloud providers. Support setting up continuous integration/deployment, developing automation scripts and advising developers on adapting them to run in the cloud Work in sprints in a multidisciplinary scrum team, collaborate and liaise with delivery managers, product owners and other stakeholders to identify business requirements and implement user stories Seek to continuously improve their knowledge of work areas, bringing learning back into the team, and embrace the agile framework of software delivery. Support colleagues to reach full agility using DevOps best practices including continuous integrations, delivery, and release. Work to continuously meet project deadlines and manage time effectively to deliver projects on budget. They will also work to ensure that our cloud platforms are highly available and be able to define, analyse, plan, forecast, measure, maintain and improve all aspects of our service availability in a cost-effective manner. They will need excellent ability to manage the capability, functionality and sustainability of all of our cloud services including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS). The above is only an outline of the tasks, responsibilities and outcomes required of this role. You will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Person specification Essential Criteria Educated to degree level in relevant subject such as Computer Science with a software development core or equivalent level of qualification or experience of working at a similar level within Digital Technology. Proficiency/experience with DevOps approaches to application testing and deployment. Experience of automated deployment of applications and services to AWS (Amazon Web Services) or Azure. Experience in design, development and support of CI/CD (Continuous Integration/Continuous Deployment) pipelines in a microservice architecture. Experience of implementing a continuous integration platform (such as Gitlab CI, Github Actions or Jenkins) using repeatable deployment patterns. Knowledge/experience of appropriate standards, methods and tools to design systems using DevOps principles. Knowledge/experience of cloud automation technologies such as Ansible or Terraform. Genuine passion and interest in DevOps and cloud automation technologies and version control software (Git). Able to handle multiple tasks and workloads. Able to identify opportunities to optimise application development/deployment and lifecycle processes and contribute to their implementation using DevOps and Agile approaches. Able to define the continuous integration build, co-ordinate build activities across systems and understand how to undertake and support integration testing activities. Able to work with business and technology stakeholders to translate business problems into technical designs, specifying and designing systems using appropriate standards and tools. An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems. Desirable Criteria Experience of containerisation or microservices technologies and techniques, such as Docker or Kubernetes. Good understanding of RESTful Web Services. Good understanding of user needs and the difference between user needs and desires. Experience of Agile principles, practices and tools such as Jira.
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
Jan 16, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
Jan 16, 2026
Full time
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
Jan 16, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures. We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency. This position aligns with the Business Relationship Manager role within the Government Digital and Data (GDAD) Profession Capability Framework. Job description IT capabilities are essential to the NCA's mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK. This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers. To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges. Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA's vital mission. Duties and Responsibilities Governance and Control - Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency. Knowledge Building and Performance Review - Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement. Managing a Quality Service - Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users. Assurance Management - Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services. Stakeholder Collaboration - Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network. Effective Problem-Solving Skills - Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery. A Product-Centric Approach - Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders. Person specification Stakeholder Relationship Management - You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs. Continual Service Improvement - You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality. Service Focus - You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes. Business Analysis - You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits. Strategic Thinking - You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development. User Focus - You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind. Essential Criteria Experience of working in an ITIL structured framework or experience of working in a SIAM environment - ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. This must be evidenced in your application. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency. Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies. Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives. User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.
Jan 16, 2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton, Warrington About the job Job summary The Service Integration and Management (SIAM) Team is part of Enterprise Services, which oversees the day-to-day operations of the National Crime Agency's IT estate. SIAM supports this function by assessing stakeholder requirements and ensuring the smooth transition of new and modified services in line with service level agreements (SLAs), while applying robust governance and control measures. We are seeking a motivated and enthusiastic individual to help drive the evolution of our service delivery. The successful candidate will identify innovative solutions to challenges and proactively pursue opportunities for service improvement. This role demands strong relationship management skills and the ability to collaborate effectively with key stakeholders and partners across the Agency. This position aligns with the Business Relationship Manager role within the Government Digital and Data (GDAD) Profession Capability Framework. Job description IT capabilities are essential to the NCA's mission to protect the public from serious and organised crime. The SIAM Team plays a critical role in ensuring the effective management and delivery of a wide range of operational IT services to NCA Officers and law enforcement partners across the UK. This is achieved through strong leadership and oversight of the entire service lifecycle, alongside rigorous assurance and management of the IT supply chain. Our goal is to ensure services are delivered in line with agreed service levels and tailored to meet the operational needs of our officers. To support this, we adopt a lifecycle approach to IT service management and continually invest in building a team of skilled, professional IT Service and Product Management practitioners. These experts work within a complex and dynamic IT estate that evolves to meet emerging challenges. Our technology must adapt to address the changing threats faced by the public and the NCA. To enable this, we are seeking high quality candidates who can drive innovation, identify solutions to complex problems and proactively deliver service improvements. In this role, you will work strategically across teams to ensure that digital and data investments deliver maximum value and support the NCA's vital mission. Duties and Responsibilities Governance and Control - Work flexibly across a growing and complex IT estate, applying appropriate levels of governance and control to ensure compliance and consistency. Knowledge Building and Performance Review - Collaborate with business areas to develop a deep understanding of service outcomes and performance requirements, enabling informed decision-making and continuous improvement. Managing a Quality Service - Partner with our supply chain and Service Integration and Management (SIAM) providers to deliver a seamless, high-quality service experience for end users. Assurance Management - Develop expertise in service and product management to support robust assurance processes and maintain the integrity of IT services. Stakeholder Collaboration - Engage and collaborate with technology teams and wider stakeholders to deliver exceptional services. Use a range of communication methods to build strong, effective relationships across a diverse stakeholder network. Effective Problem-Solving Skills - Apply critical thinking and problem-solving capabilities to identify opportunities for improvement and implement solutions that enhance service delivery. A Product-Centric Approach - Champion technical excellence, innovation, and continuous improvement to ensure services deliver maximum value and meet the highest standards for stakeholders. Person specification Stakeholder Relationship Management - You can effectively negotiate and influence stakeholders, building strong and lasting relationships. You are confident in influencing decisions, resolving challenging situations, and removing barriers to progress. You communicate clearly and consistently, fostering mutual understanding and alignment while prioritising user needs. Continual Service Improvement - You can identify opportunities for process optimisation and contribute to implementing solutions that enhance efficiency and service quality. Service Focus - You can interpret inputs and establish coherent frameworks that deliver consistent and effective outcomes. Business Analysis - You can investigate issues and opportunities within existing processes, working collaboratively with stakeholders to define objectives and recommend practical solutions that deliver measurable benefits. Strategic Thinking - You understand the strategic context of your work and can clearly articulate how activities align with organisational goals. You contribute to shaping strategy and policy development. User Focus - You can identify and engage with users and stakeholders to gather evidence of user needs, ensuring services are designed and delivered with the end user in mind. Essential Criteria Experience of working in an ITIL structured framework or experience of working in a SIAM environment - ITIL provides a structured framework for service management, whilst SIAM is a framework for managing multiple IT service providers. Our work is based around the ITIL Framework, and whilst an ITIL qualification is desirable, experience of working within ITIL or SIAM frameworks is essential to this role. This must be evidenced in your application. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Continual Service Improvement - The ability to proactively identify opportunities for process optimisation and contribute to the design and implementation of effective solutions that enhance service quality and efficiency. Strategic Thinking - The ability to operate effectively within a strategic context, clearly articulate how activities align with organisational goals, and actively contribute to the development and refinement of strategies and policies. Service Focus - The ability to translate inputs into structured, practical frameworks that deliver consistent, high-quality services and meet organisational objectives. User Focus - The ability to identify, engage and collaborate with users and stakeholders to gather robust evidence of user needs, ensuring services are designed and delivered to meet those needs effectively.
