This role has a starting salary of £47,142 per annum for working 36 hours per week. We are excited to be recruiting a Senior People Consultant to join our fantastic team based at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role This is not a typical local authority HR post. If you're ready for your next step as a Senior HR Consultant within the education sector, this unique and dynamic position offers the opportunity to make a meaningful impact on Surrey's schools. You will play a central role in supporting schools through complex and challenging employment situations, working closely with school leaders, education colleagues and partners across the Council. These strong, collaborative relationships create a dynamic and rewarding environment in which your professional expertise will genuinely make a difference. The role reports into the People Business Partner (Schools) and may be called upon to mentor and develop less experienced team members; there are no direct line management responsibilities. The successful candidate will provide consistent, high quality support to customer schools throughout the Local Government Reorganisation and transition to Future Surrey, ensuring continuity of service, protecting commercial relationships, and maintaining strong customer loyalty. The postholder will deliver traded employee relations (ER) consultancy to schools purchasing services from the Surrey County Council Schools HR Service. As a fully traded offer, the role requires strong subject matter expertise, sensitive customer relationship management, and a commercially focused approach. This consultancy offer complements the council's statutory responsibilities by providing high quality, timely professional advice to support lawful and consistent people management. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Customer Focus: The ability to build trusted, professional relationships with a diverse range of schools, providing high quality, customer centred HR advice that supports consistent, lawful decision making. Teamwork: Evidence of collaborative working with colleagues, school leaders and partners, contributing to shared outcomes across a commercial, professional services environment. Effective Delivery: Significant experience managing complex, high risk employee relations casework with sound judgement and effective risk assessment in a local authority context. Purposeful Communication: Proven ability to provide clear, confident and commercially focused HR guidance to senior school leaders, including complex or sensitive employment matters. High-Performance: Strong working knowledge of employment law, education staffing regulations, and teachers' pay and conditions, with the ability to apply this expertise to support sound organisational decision making. Credibility and Collaboration: Experience providing leadership coaching or advisory support, demonstrating the maturity and influence required to engage credibly with senior stakeholders. You will need to have the willingness and ability to travel across Surrey to deliver timely, responsive on site support to customer schools. To apply, we request that you submit a CV and you will be asked the following 4 questions: What has motivated you to apply for this role? Explain how your previous experience is relevant to this new role? Tell us about some of your involvement in employee relations casework, describing process and outcomes, and how you added value as an HR professional. Describe a situation you have found yourself in which explains how you would use your communication and influencing skills to engage and coach school leadership teams and other high-level stakeholders effectively? The job advert closes at 23:59 on 08/03/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 03, 2026
Full time
This role has a starting salary of £47,142 per annum for working 36 hours per week. We are excited to be recruiting a Senior People Consultant to join our fantastic team based at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role This is not a typical local authority HR post. If you're ready for your next step as a Senior HR Consultant within the education sector, this unique and dynamic position offers the opportunity to make a meaningful impact on Surrey's schools. You will play a central role in supporting schools through complex and challenging employment situations, working closely with school leaders, education colleagues and partners across the Council. These strong, collaborative relationships create a dynamic and rewarding environment in which your professional expertise will genuinely make a difference. The role reports into the People Business Partner (Schools) and may be called upon to mentor and develop less experienced team members; there are no direct line management responsibilities. The successful candidate will provide consistent, high quality support to customer schools throughout the Local Government Reorganisation and transition to Future Surrey, ensuring continuity of service, protecting commercial relationships, and maintaining strong customer loyalty. The postholder will deliver traded employee relations (ER) consultancy to schools purchasing services from the Surrey County Council Schools HR Service. As a fully traded offer, the role requires strong subject matter expertise, sensitive customer relationship management, and a commercially focused approach. This consultancy offer complements the council's statutory responsibilities by providing high quality, timely professional advice to support lawful and consistent people management. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Customer Focus: The ability to build trusted, professional relationships with a diverse range of schools, providing high quality, customer centred HR advice that supports consistent, lawful decision making. Teamwork: Evidence of collaborative working with colleagues, school leaders and partners, contributing to shared outcomes across a commercial, professional services environment. Effective Delivery: Significant experience managing complex, high risk employee relations casework with sound judgement and effective risk assessment in a local authority context. Purposeful Communication: Proven ability to provide clear, confident and commercially focused HR guidance to senior school leaders, including complex or sensitive employment matters. High-Performance: Strong working knowledge of employment law, education staffing regulations, and teachers' pay and conditions, with the ability to apply this expertise to support sound organisational decision making. Credibility and Collaboration: Experience providing leadership coaching or advisory support, demonstrating the maturity and influence required to engage credibly with senior stakeholders. You will need to have the willingness and ability to travel across Surrey to deliver timely, responsive on site support to customer schools. To apply, we request that you submit a CV and you will be asked the following 4 questions: What has motivated you to apply for this role? Explain how your previous experience is relevant to this new role? Tell us about some of your involvement in employee relations casework, describing process and outcomes, and how you added value as an HR professional. Describe a situation you have found yourself in which explains how you would use your communication and influencing skills to engage and coach school leadership teams and other high-level stakeholders effectively? The job advert closes at 23:59 on 08/03/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Executive Assistant to Director of MMD and Business Coordinator Salary: £40,042 p.a. Location: Hybrid Working Remote / London Contract Type: Permanent, Full-Time (35 hours) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday, 17th of March 2026. About the Role Our client is looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate. This is a varied and impactful role at the heart of a busy, member focused organisation. You will work closely with senior leaders, board members, committees, and cross functional teams to support the delivery of key strategic objectives. Key responsibilities include, but are not limited to: Serving as Secretary for the MMD Board including the relevant Committees and Working Groups primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director. Managing the Director s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations. Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications. End to end management of the process for College Awards, from nominations to presentations. Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date. Supporting the directorate s contribution to the College s Annual General Meeting (AGM), working with the Governance Team. About You You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills. You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday 1 additional paid day of leave for the purpose of celebrating your birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. Equality, diversity and inclusion are a core part of their culture, so it is important to them that this is reflected in everything that they do. They welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please.
Mar 03, 2026
Full time
Executive Assistant to Director of MMD and Business Coordinator Salary: £40,042 p.a. Location: Hybrid Working Remote / London Contract Type: Permanent, Full-Time (35 hours) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday, 17th of March 2026. About the Role Our client is looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate. This is a varied and impactful role at the heart of a busy, member focused organisation. You will work closely with senior leaders, board members, committees, and cross functional teams to support the delivery of key strategic objectives. Key responsibilities include, but are not limited to: Serving as Secretary for the MMD Board including the relevant Committees and Working Groups primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director. Managing the Director s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations. Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications. End to end management of the process for College Awards, from nominations to presentations. Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date. Supporting the directorate s contribution to the College s Annual General Meeting (AGM), working with the Governance Team. About You You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills. You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday 1 additional paid day of leave for the purpose of celebrating your birthday Healthcare support through Benenden Health Up to 12% pension contribution Hybrid and flexible working Wellbeing hour once a week Cycle to work and employee discounts schemes Training and development opportunities Access to Mental Health First Aiders and Employee Assistance Programmes About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. Equality, diversity and inclusion are a core part of their culture, so it is important to them that this is reflected in everything that they do. They welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . Design, develop, and implement machine learning pipelines and GenAI-powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast . As a professional, be a source of expertise and knowledge for junior team members. Solve complex problems within your area, coordinating with others outside of it if needed. Lead on projects or parts of projects. What you'll do Design, develop and optimise GenAI-powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users Build retrieval-augmented generation (RAG) pipelines combining LLMs with structured and unstructured data Optimise relevance, latency, and response quality for interactive UI components Evaluate and improve models using real-world feedback, analytics and experimentation Collaborates closely with frontend, product, and UX teams to embed AI components into user-facing applications Contributes to system architecture, model selection, and deployment strategies Provides technical guidance and mentorship to junior members of the engineering team Participates in Scrum / agile process Participates in on-call support with the rest of the team What you'll bring Extensive e xperience with traditional ML system s and GenAI ( LLMs, agent frameworks ), including proven delivery of GenAI powered search or chatbot solutions in production Working experience and in-depth understanding of: - Large Language Models (LLMs) - Vector databases and semantic search - Retrieval-Augmented Generation (RAG) Extensive programming expertise , primarily in Python, delivering ML and GenAI solutions with a language-agnostic mindset Familiar with cloud services (e.g. AWS Lambda best practices) Strong team player and confident communicator with experience as a tech lead and individual contributor in agile, fast paced environments Big Plus: PhD in related subjects Extensive machine learning research background, including a cademic publications in ML- related conferences or journals Team overview Global Product We're the Global Product. We're the team behind your favourite Sky products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. From Sky Glass, Sky Q, Peacock and NOW to news and sports apps, we make entertainment even better, and we can't wait to get started on what's next. The rewards Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Set the bar for greatness The FA are excited to be searching for a National Development Manager - Volunteering, to join our Grassroots division. Reporting to the Senior Development Manager, Major Events & Volunteering, you will join a team of 2 others: the Euro 28 Legacy Manager, and an existing National Development Manager- Volunteering. We are seeking a proactive and passionate individual to drive greater representation of disabled volunteers and expand the number of off-pitch opportunities within the disability pathway. You will also grow the number of young volunteers (U25) and actively support the success and influence of the FA National Youth Council. A key focus of the role will be maximising engagement with off-pitch learning and development, ensuring club and league committee volunteers have access to training that meets their needs. You will also lead and support campaigns and events that recognise, celebrate and amplify the impact of volunteers across the game. What will you be doing? Disabled Volunteers/Disability Pathway volunteering: Build and manage the relationship with the partner organisation(s) that will maximise the impact and learning from the Volunteer Coordinator network across 5 cities. Develop and deliver interventions that support the growth of disabled volunteers and off-pitch volunteers in the disability pathway. Ensure our interventions and programmes are relevant, cutting-edge, impactful and responsive to the changing needs of the football population and that the 'voice' of disabled people is heard in the design of new solutions. Develop creative solutions to remove the barriers or exploit the opportunities that exist in grassroots football volunteering. Support the delivery of training interventions for grassroots volunteers, partner organisations and CFA staff that support disabled volunteers or volunteers in the disability pathway. Young Volunteers: To manage and provide the required support to enable a successful and safe FA Youth Council, including recruitment of members, meeting content co-creation and meeting implementation (online and in-person meetings, evenings and weekends) To deliver safe and successful FA Youth Council-related programmes (including the FA Leadership Academy), that support a boost in the representation of young volunteers in clubs and leagues. To design, deliver and or procure ongoing professional development, including coaching and mentoring, that meets the needs of the FA Youth Council's members and is aligned to their Game Plan. In partnership with the FA Youth Council, inform and influence internal and external stakeholders (e.g. FA Council, County FAs, clubs) to enable the game to meet the needs of young people. Grow the number of young volunteers in club and league committees (including chair/treasurer/club secretary/volunteer coordinator, and marketing roles) Be relentless in the search for knowledge and understanding of the issues and develop resources and interventions to empower clubs to grow their young volunteer base. Learning and Development: To deliver, promote and maximise the take-up of existing learning opportunities for off-pitch volunteers (Club Maker, Run Football Club and League Editions and Behaviour Development Compass) Create and implement procedures that ensure learning is registered and the needs of new volunteers are incorporated into future learning opportunities. Collaborate with Club, England Football, learning and Education partner colleagues to support an accessible learning pathway for volunteers from 'unaware' to 'interested' to 'involved' to 'invested' Teamwork Develop strong relationships with Inclusion in Sport charities, County Football Associations, Education Partners, FA National Youth Council, England Football Learning and learning and development consultants, as well as volunteers, including mentors from the FA Leadership Academy. Support club volunteers with learning and development opportunities, equipping them with the necessary skills and knowledge to excel. Contribute and maintain effective communication with the Grassroots Development Senior Management Team and ensure new interventions are developed to achieve maximum impact and drive transformational change. Support the design and development of learning for the CFA workforce to enable them to transform the volunteer experience for young or disabled volunteers. Relationships and Influence: Develop strong relationships with Access Sport, County Football Association, Football Development Officers, FA National Youth Council and mentors from the FA Leadership Academy. Consultants who provide added value across the learning and development of young and or disability pathway volunteers. Development Team casual staff, including Ambassadors who engage with clubs and volunteers. EDI team colleagues and the community of practice, supporting the diversification of volunteers. Other: Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete an enhanced DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Demonstrate creative delivery approaches to diverse audiences. Ability to manage, prioritise and complete work across multiple streams and deadlines. Ability to work independently. 2 years of event management and delivery experience. Communicate effectively with a range of stakeholders (including via presentations) Experience of County Football Associations, and grassroots football (paid and voluntary role(s) Degree and or 3 years' experience in relevant subject, e.g. Sports Development, Event Management, Education. Experience of volunteering or managing volunteers. Experience and evidence of developing individuals and networks. Beneficial to have: Experience of grassroots football voluntary roles. Knowledge and understanding of Football Development. Knowledge and understanding of the technical requirements of football at various ages, stages, and pathways. Evidence of ongoing professional development. We can confirm that interview dates will be held at Wembley Stadium on W/C Monday 13th April. What's in it for you? We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, via the button below. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Mar 03, 2026
Full time
Set the bar for greatness The FA are excited to be searching for a National Development Manager - Volunteering, to join our Grassroots division. Reporting to the Senior Development Manager, Major Events & Volunteering, you will join a team of 2 others: the Euro 28 Legacy Manager, and an existing National Development Manager- Volunteering. We are seeking a proactive and passionate individual to drive greater representation of disabled volunteers and expand the number of off-pitch opportunities within the disability pathway. You will also grow the number of young volunteers (U25) and actively support the success and influence of the FA National Youth Council. A key focus of the role will be maximising engagement with off-pitch learning and development, ensuring club and league committee volunteers have access to training that meets their needs. You will also lead and support campaigns and events that recognise, celebrate and amplify the impact of volunteers across the game. What will you be doing? Disabled Volunteers/Disability Pathway volunteering: Build and manage the relationship with the partner organisation(s) that will maximise the impact and learning from the Volunteer Coordinator network across 5 cities. Develop and deliver interventions that support the growth of disabled volunteers and off-pitch volunteers in the disability pathway. Ensure our interventions and programmes are relevant, cutting-edge, impactful and responsive to the changing needs of the football population and that the 'voice' of disabled people is heard in the design of new solutions. Develop creative solutions to remove the barriers or exploit the opportunities that exist in grassroots football volunteering. Support the delivery of training interventions for grassroots volunteers, partner organisations and CFA staff that support disabled volunteers or volunteers in the disability pathway. Young Volunteers: To manage and provide the required support to enable a successful and safe FA Youth Council, including recruitment of members, meeting content co-creation and meeting implementation (online and in-person meetings, evenings and weekends) To deliver safe and successful FA Youth Council-related programmes (including the FA Leadership Academy), that support a boost in the representation of young volunteers in clubs and leagues. To design, deliver and or procure ongoing professional development, including coaching and mentoring, that meets the needs of the FA Youth Council's members and is aligned to their Game Plan. In partnership with the FA Youth Council, inform and influence internal and external stakeholders (e.g. FA Council, County FAs, clubs) to enable the game to meet the needs of young people. Grow the number of young volunteers in club and league committees (including chair/treasurer/club secretary/volunteer coordinator, and marketing roles) Be relentless in the search for knowledge and understanding of the issues and develop resources and interventions to empower clubs to grow their young volunteer base. Learning and Development: To deliver, promote and maximise the take-up of existing learning opportunities for off-pitch volunteers (Club Maker, Run Football Club and League Editions and Behaviour Development Compass) Create and implement procedures that ensure learning is registered and the needs of new volunteers are incorporated into future learning opportunities. Collaborate with Club, England Football, learning and Education partner colleagues to support an accessible learning pathway for volunteers from 'unaware' to 'interested' to 'involved' to 'invested' Teamwork Develop strong relationships with Inclusion in Sport charities, County Football Associations, Education Partners, FA National Youth Council, England Football Learning and learning and development consultants, as well as volunteers, including mentors from the FA Leadership Academy. Support club volunteers with learning and development opportunities, equipping them with the necessary skills and knowledge to excel. Contribute and maintain effective communication with the Grassroots Development Senior Management Team and ensure new interventions are developed to achieve maximum impact and drive transformational change. Support the design and development of learning for the CFA workforce to enable them to transform the volunteer experience for young or disabled volunteers. Relationships and Influence: Develop strong relationships with Access Sport, County Football Association, Football Development Officers, FA National Youth Council and mentors from the FA Leadership Academy. Consultants who provide added value across the learning and development of young and or disability pathway volunteers. Development Team casual staff, including Ambassadors who engage with clubs and volunteers. EDI team colleagues and the community of practice, supporting the diversification of volunteers. Other: Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete an enhanced DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Demonstrate creative delivery approaches to diverse audiences. Ability to manage, prioritise and complete work across multiple streams and deadlines. Ability to work independently. 2 years of event management and delivery experience. Communicate effectively with a range of stakeholders (including via presentations) Experience of County Football Associations, and grassroots football (paid and voluntary role(s) Degree and or 3 years' experience in relevant subject, e.g. Sports Development, Event Management, Education. Experience of volunteering or managing volunteers. Experience and evidence of developing individuals and networks. Beneficial to have: Experience of grassroots football voluntary roles. Knowledge and understanding of Football Development. Knowledge and understanding of the technical requirements of football at various ages, stages, and pathways. Evidence of ongoing professional development. We can confirm that interview dates will be held at Wembley Stadium on W/C Monday 13th April. What's in it for you? We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, via the button below. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus' public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society. We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You'll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK's policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders. The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content. This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly. We're interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We'd particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style. We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack. Key responsibilities Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs Assist in developing campaign tools and published materials Draft policy briefings, summaries, papers, presentations, and social media content Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar) Contributing to a collaborative and inclusive team culture Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights Person specification Essential A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear Strong IT Skills (Microsoft Office skills essential) Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence) Experience managing a CRM database or similar, ensuring information management systems are up to date Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues . click apply for full job details
Mar 03, 2026
Full time
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus' public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society. We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You'll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK's policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders. The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content. This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly. We're interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We'd particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style. We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack. Key responsibilities Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs Assist in developing campaign tools and published materials Draft policy briefings, summaries, papers, presentations, and social media content Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar) Contributing to a collaborative and inclusive team culture Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights Person specification Essential A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear Strong IT Skills (Microsoft Office skills essential) Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence) Experience managing a CRM database or similar, ensuring information management systems are up to date Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues . click apply for full job details
RecruitmentRevolution.com
City Of Westminster, London
Social never sleeps - and the best ideas don't either. We're looking for a Social Media and Influencer Project Manager who loves the pace, buzz and unpredictability of influencer-led work, and knows how to turn big creative energy into brilliant, on-time delivery. You'll be the calm in the whirlwind: bringing teams together, keeping projects moving, and making even the most complex productions feel seamless. If you've got creative agency experience, a passion for social, and thrive right at the centre of creative action, you'll feel right at home here. The Role at a Glance: Social Media and Influencer Project Manager London Oxford Street Office Based 3 Days Per Week (Tuesday to Thursday) / Home Working Monday & Friday Up to £50,000 DOE Plus Competitive Benefits Package Including Pension, Private Healthcare and More Full Time - Permanent Company: A rapidly growing influencer-led social media agency Your Skills / Background: Experienced Mid-Weight Project Manager. Financial Admin. Experience with Social Media and Influencer Projects. Team Management. Role Overview: Our Project Management team is responsible for managing the production of client work delivered via internal (& sometimes external) capabilities. About us: We are a rapidly growing influencer and social media agency on a mission to redefine engagement. Founded during the 2020 lockdown by Harry Foyle, we have quickly become a leader in crafting innovative, authentic, and forward-thinking strategies for clients across various industries, including Jack Daniels, Whittard of Chelsea, De'Longhi, The Collective, Aimia Foods, E.On Next, The Collective, Stena Line. We're on a mission to be the leading agency in creating an unforgettable presence for our clients through creative, forward-thinking, and authentic influencer and social media strategies. About the Role: We're looking for an exceptional Social Media and Influencer Project Manager, a true force in creative production with a passion for fast-moving social environments. You'll be responsible for transforming ambitious ideas into impactful outputs, guiding projects from initial concept through to final delivery. Unflappable and highly organised, you thrive under pressure and keep momentum high, even when things heat up, while delivering exceptional stakeholder engagement, confidently influencing at all levels and tailoring your communication style to effectively shape requirements and drive projects forward. You will be at the heart of everything we do. This role offers a rare opportunity to truly make your mark - you'll have the autonomy to shape and evolve the Project Management function, implement new processes, and define best practice as the agency continues to grow. You'll bring structure to creativity and direction to complexity, overseeing the delivery of outstanding client work. Working closely with our in-house teams - and occasionally external partners - you'll ensure seamless execution across social, and influencer projects. Precision matters. You're process-driven, confident managing budgets, and adept at handling communication between teams, clients, and senior stakeholders, always keeping everyone aligned and informed. You'll be surrounded by a diverse group of creative experts, from digital designers and motion specialists to social content creators to influencer campaign managers. We also partner with external talent to elevate our work further, so if you already have a strong creative network, there's plenty of opportunity to leverage it here. We offer a flexible hybrid working setup. Your office base will be in Central London, and you can choose how and where you work - whether that's in the office or from home. We bring everyone together in person Tuesday to Thursday for key collaboration., and working hours are flexible around your needs. We're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. People and culture sit at the core of everything we do and our values guide how we work every day: • We dream big and deliver bigger • We learn, we evolve • We thrive in social About you: • An experienced Project Manager with a passion for social, creativity and production • Expert with financial admin, budgets and accurate forecasting • Comfortable juggling multiple fast-paced projects and tight deadlines • Highly organised, detail-driven and calm under pressure • A strong communicator who builds great relationships with clients and internal teams • Commercially savvy, with experience managing budgets and forecasting accurately • Confident coordinating creative teams and external suppliers • Focused on delivering high-quality work on time and on budget • Ambitious and ready to take the next step in social and influencer marketing What We Offer: • Competitive salary (Up to £50,000 DOE) and benefits package • 25 days holiday plus bank holiday entitlement (with the opportunity to buy more) • Private healthcare and health cash plan • Pension scheme with rising employer contributions • Professional development opportunities • Family-friendly policies If you're ready to sit at the heart of a fast-growing social and influencer agency - bringing structure to creativity and turning ambitious ideas into standout work - we'd love to hear from you. This is your chance to join us at an exciting stage of growth, work with leading brands, and make a real impact in a collaborative, forward-thinking environment. Apply now to take the next step in your project management career and help shape the future of social and influencer marketing. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 03, 2026
Full time
Social never sleeps - and the best ideas don't either. We're looking for a Social Media and Influencer Project Manager who loves the pace, buzz and unpredictability of influencer-led work, and knows how to turn big creative energy into brilliant, on-time delivery. You'll be the calm in the whirlwind: bringing teams together, keeping projects moving, and making even the most complex productions feel seamless. If you've got creative agency experience, a passion for social, and thrive right at the centre of creative action, you'll feel right at home here. The Role at a Glance: Social Media and Influencer Project Manager London Oxford Street Office Based 3 Days Per Week (Tuesday to Thursday) / Home Working Monday & Friday Up to £50,000 DOE Plus Competitive Benefits Package Including Pension, Private Healthcare and More Full Time - Permanent Company: A rapidly growing influencer-led social media agency Your Skills / Background: Experienced Mid-Weight Project Manager. Financial Admin. Experience with Social Media and Influencer Projects. Team Management. Role Overview: Our Project Management team is responsible for managing the production of client work delivered via internal (& sometimes external) capabilities. About us: We are a rapidly growing influencer and social media agency on a mission to redefine engagement. Founded during the 2020 lockdown by Harry Foyle, we have quickly become a leader in crafting innovative, authentic, and forward-thinking strategies for clients across various industries, including Jack Daniels, Whittard of Chelsea, De'Longhi, The Collective, Aimia Foods, E.On Next, The Collective, Stena Line. We're on a mission to be the leading agency in creating an unforgettable presence for our clients through creative, forward-thinking, and authentic influencer and social media strategies. About the Role: We're looking for an exceptional Social Media and Influencer Project Manager, a true force in creative production with a passion for fast-moving social environments. You'll be responsible for transforming ambitious ideas into impactful outputs, guiding projects from initial concept through to final delivery. Unflappable and highly organised, you thrive under pressure and keep momentum high, even when things heat up, while delivering exceptional stakeholder engagement, confidently influencing at all levels and tailoring your communication style to effectively shape requirements and drive projects forward. You will be at the heart of everything we do. This role offers a rare opportunity to truly make your mark - you'll have the autonomy to shape and evolve the Project Management function, implement new processes, and define best practice as the agency continues to grow. You'll bring structure to creativity and direction to complexity, overseeing the delivery of outstanding client work. Working closely with our in-house teams - and occasionally external partners - you'll ensure seamless execution across social, and influencer projects. Precision matters. You're process-driven, confident managing budgets, and adept at handling communication between teams, clients, and senior stakeholders, always keeping everyone aligned and informed. You'll be surrounded by a diverse group of creative experts, from digital designers and motion specialists to social content creators to influencer campaign managers. We also partner with external talent to elevate our work further, so if you already have a strong creative network, there's plenty of opportunity to leverage it here. We offer a flexible hybrid working setup. Your office base will be in Central London, and you can choose how and where you work - whether that's in the office or from home. We bring everyone together in person Tuesday to Thursday for key collaboration., and working hours are flexible around your needs. We're committed to building a team as diverse as the audiences we produce work for. We encourage applications from all backgrounds, communities and identities and are committed to creating an agency full of diverse skills, experiences and abilities. We are an equal opportunities employer. We recruit on merit. Your talent, skill and passion is why you'll get the job. People and culture sit at the core of everything we do and our values guide how we work every day: • We dream big and deliver bigger • We learn, we evolve • We thrive in social About you: • An experienced Project Manager with a passion for social, creativity and production • Expert with financial admin, budgets and accurate forecasting • Comfortable juggling multiple fast-paced projects and tight deadlines • Highly organised, detail-driven and calm under pressure • A strong communicator who builds great relationships with clients and internal teams • Commercially savvy, with experience managing budgets and forecasting accurately • Confident coordinating creative teams and external suppliers • Focused on delivering high-quality work on time and on budget • Ambitious and ready to take the next step in social and influencer marketing What We Offer: • Competitive salary (Up to £50,000 DOE) and benefits package • 25 days holiday plus bank holiday entitlement (with the opportunity to buy more) • Private healthcare and health cash plan • Pension scheme with rising employer contributions • Professional development opportunities • Family-friendly policies If you're ready to sit at the heart of a fast-growing social and influencer agency - bringing structure to creativity and turning ambitious ideas into standout work - we'd love to hear from you. This is your chance to join us at an exciting stage of growth, work with leading brands, and make a real impact in a collaborative, forward-thinking environment. Apply now to take the next step in your project management career and help shape the future of social and influencer marketing. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Housing Ombudsman Service Director of Customer Services Location: Home based, with the need to travel nationally depending on business need. Salary: £95,000 per annum. This is a unique opportunity within an organisation dedicated to serving the public's best interests, with ambitious goals to achieve even more. Our mission is to enhance residents' lives and improve landlords' services by addressing housing complaints. The Housing Ombudsman offers an independent, impartial, and free service for social housing residents. We provide final resolutions on disputes between residents and landlords who are members of our Scheme, which includes tenants and leaseholders of housing associations and local authorities, as well as voluntary members such as private landlords and letting agents. The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high quality customer experience across all areas of contact and engagement. They will oversee front door management, customer relationship activity, complaints handling, and the provision of clear information, advice and guidance. A central focus will be driving a customer first culture, strengthening end to end customer journeys, and ensuring services are continuously improved and aligned to organisational priorities. As part of the Executive Leadership Team, you will contribute to the development and delivery of the business plan and play a key role in implementing the organisation's strategy. You will champion our corporate values and behaviours, modelling them across your directorate and embedding a culture of learning, excellence, fairness and openness in everything you lead. You will also lead and advocate for a digital first approach, ensuring that modern digital services are developed and utilised to strengthen performance, accessibility and customer experience. We are seeking an exceptional senior leader with significant experience in delivering customer services at scale, supported by a strong track record of leading high performing teams in complex operational environments. Candidates will bring experience of driving strategic customer focused improvements, using insight and data to shape decision making, and managing customer service portfolios with impact. The ability to inspire teams, collaborate effectively, and nurture a culture of inclusivity, customer focus and continuous improvement is essential. We are on a clear path to delivering the high-quality service the public deserves, and this is your chance to play a key role in that journey. To apply and for further details please click apply on website. For a confidential discussion about this role, please contact or Closing date: Friday 27 March 2026 at 12:00pm (Noon)
Mar 03, 2026
Full time
Housing Ombudsman Service Director of Customer Services Location: Home based, with the need to travel nationally depending on business need. Salary: £95,000 per annum. This is a unique opportunity within an organisation dedicated to serving the public's best interests, with ambitious goals to achieve even more. Our mission is to enhance residents' lives and improve landlords' services by addressing housing complaints. The Housing Ombudsman offers an independent, impartial, and free service for social housing residents. We provide final resolutions on disputes between residents and landlords who are members of our Scheme, which includes tenants and leaseholders of housing associations and local authorities, as well as voluntary members such as private landlords and letting agents. The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high quality customer experience across all areas of contact and engagement. They will oversee front door management, customer relationship activity, complaints handling, and the provision of clear information, advice and guidance. A central focus will be driving a customer first culture, strengthening end to end customer journeys, and ensuring services are continuously improved and aligned to organisational priorities. As part of the Executive Leadership Team, you will contribute to the development and delivery of the business plan and play a key role in implementing the organisation's strategy. You will champion our corporate values and behaviours, modelling them across your directorate and embedding a culture of learning, excellence, fairness and openness in everything you lead. You will also lead and advocate for a digital first approach, ensuring that modern digital services are developed and utilised to strengthen performance, accessibility and customer experience. We are seeking an exceptional senior leader with significant experience in delivering customer services at scale, supported by a strong track record of leading high performing teams in complex operational environments. Candidates will bring experience of driving strategic customer focused improvements, using insight and data to shape decision making, and managing customer service portfolios with impact. The ability to inspire teams, collaborate effectively, and nurture a culture of inclusivity, customer focus and continuous improvement is essential. We are on a clear path to delivering the high-quality service the public deserves, and this is your chance to play a key role in that journey. To apply and for further details please click apply on website. For a confidential discussion about this role, please contact or Closing date: Friday 27 March 2026 at 12:00pm (Noon)
Reporting to: Director of Development Salary: £53,000 - £57,500 Hours: Full Time (35 hours per week) Key Relationships: Director of Development, CEO, COO, Trustees, External Partners Location: Hybrid Overall Purpose The Fundraising Lead will both raise money to support the sustainability of their organisation and contribute to supporting NHS charities to increase their income. The role oversees the day to day operations of both their fundraising activity and their practical support to members. Overall Objectives Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion. Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement. Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of their mission. Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy. Ensure all fundraising activity is compliant, data-informed, and aligned with their values and strategic priorities, ensuring it complements and doesn t compete with their members. Support a culture of innovation, collaboration, and strategic philanthropy across their organisation and its member network. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below: Their Fundraising Strategy Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with their strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with their members. Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme. Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered. Oversee prompt, accurate, and heartfelt thanking processes for all donations. Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return Lead stewardship for donors giving up to £25,000. Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with colleagues to support the development of fundable propositions which benefit their sector and their own organisation. Sector Fundraising Support Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team. Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients). Oversee and drive the thinking on future fundraising products that will appeal to and benefit their diverse group of member charities. Work closely with the engagement team and other staff to tailor activity in line with segmentation and engagement strategies. Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert. Contribute to supporting NHS charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising Team Leadership & Compliance Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved. Deliver the new fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support their governance. Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction. Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act. Contribute to a culture of strategic philanthropy across the organisation. Other duties Visibly live their values, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. Competencies Teamwork One charity , working within and across teams Collaborates across teams, ensuring our approach is aligned with their support of members and the segmentation strategies they are pursuing. Builds strong relationships internally, and models a one charity approach. Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support Building trust and respect listen, feedback and learn Provides clear leadership, fostering a strong team and supporting individuals to perform. Models their values through their work, seeking to support colleagues and understand their perspectives. Proactive and adaptable to support the wider work of the organisation as required Responsibility owning your part in their success Takes responsibility for maximising their fundraising return, keeping costs to a minimum. Proactively adjusts their approach to deliver maximum success, and keeps the organisation updated on likely returns Professionalism creating an environment to achieve success Maintains virtual and face to face presence across their organisation and with key supporters and third-party agencies. Takes a learning approach to ensure they continually improve their fundraising Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code Stakeholder focus understanding the needs of their key stakeholders and audiences Passionate about supporting NHS charities and helping them to increase their income. Seeks to understand the needs of NHS charities, shaping their support to maximise their impact in supporting them to raise income Ensures their stewardship and fundraising work does not compete with members. Acumen Sound decision-making Adapts and shapes appeals and campaigns based on learning to deliver success. Identifies and shapes member support around what is most effective PERSON SPECIFICATION Qualifications/Education: Desirable Fundraising Qualification, Chartered Institute of Fundraising, or equivalent Knowledge, Skills and Experience: Essential Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets. Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development. Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results. A passion for thoughtful, accurate and timely donor stewardship Experience in building credibility with senior external stakeholders and managing relationships with diplomacy Experience managing external relationships with suppliers Strong interpersonal and communication skills. Experience of leading and managing successful teams, providing clear direction and creating a values-based culture Desirable Experience in individual giving or retention programmes Experience in developing corporate partnerships. Experience working within an NHS charity or large health-related fundraising environment. Consulting or advisory experience, or of providing specialist advice Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support . click apply for full job details
Mar 03, 2026
Full time
Reporting to: Director of Development Salary: £53,000 - £57,500 Hours: Full Time (35 hours per week) Key Relationships: Director of Development, CEO, COO, Trustees, External Partners Location: Hybrid Overall Purpose The Fundraising Lead will both raise money to support the sustainability of their organisation and contribute to supporting NHS charities to increase their income. The role oversees the day to day operations of both their fundraising activity and their practical support to members. Overall Objectives Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion. Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement. Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of their mission. Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy. Ensure all fundraising activity is compliant, data-informed, and aligned with their values and strategic priorities, ensuring it complements and doesn t compete with their members. Support a culture of innovation, collaboration, and strategic philanthropy across their organisation and its member network. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below: Their Fundraising Strategy Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with their strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with their members. Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme. Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered. Oversee prompt, accurate, and heartfelt thanking processes for all donations. Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return Lead stewardship for donors giving up to £25,000. Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with colleagues to support the development of fundable propositions which benefit their sector and their own organisation. Sector Fundraising Support Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team. Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients). Oversee and drive the thinking on future fundraising products that will appeal to and benefit their diverse group of member charities. Work closely with the engagement team and other staff to tailor activity in line with segmentation and engagement strategies. Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert. Contribute to supporting NHS charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising Team Leadership & Compliance Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved. Deliver the new fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support their governance. Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction. Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act. Contribute to a culture of strategic philanthropy across the organisation. Other duties Visibly live their values, including their commitment to diversity and inclusion. Carrying out the duties of post in accordance with their policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee s skills and abilities whenever reasonably instructed. Competencies Teamwork One charity , working within and across teams Collaborates across teams, ensuring our approach is aligned with their support of members and the segmentation strategies they are pursuing. Builds strong relationships internally, and models a one charity approach. Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support Building trust and respect listen, feedback and learn Provides clear leadership, fostering a strong team and supporting individuals to perform. Models their values through their work, seeking to support colleagues and understand their perspectives. Proactive and adaptable to support the wider work of the organisation as required Responsibility owning your part in their success Takes responsibility for maximising their fundraising return, keeping costs to a minimum. Proactively adjusts their approach to deliver maximum success, and keeps the organisation updated on likely returns Professionalism creating an environment to achieve success Maintains virtual and face to face presence across their organisation and with key supporters and third-party agencies. Takes a learning approach to ensure they continually improve their fundraising Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code Stakeholder focus understanding the needs of their key stakeholders and audiences Passionate about supporting NHS charities and helping them to increase their income. Seeks to understand the needs of NHS charities, shaping their support to maximise their impact in supporting them to raise income Ensures their stewardship and fundraising work does not compete with members. Acumen Sound decision-making Adapts and shapes appeals and campaigns based on learning to deliver success. Identifies and shapes member support around what is most effective PERSON SPECIFICATION Qualifications/Education: Desirable Fundraising Qualification, Chartered Institute of Fundraising, or equivalent Knowledge, Skills and Experience: Essential Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets. Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development. Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results. A passion for thoughtful, accurate and timely donor stewardship Experience in building credibility with senior external stakeholders and managing relationships with diplomacy Experience managing external relationships with suppliers Strong interpersonal and communication skills. Experience of leading and managing successful teams, providing clear direction and creating a values-based culture Desirable Experience in individual giving or retention programmes Experience in developing corporate partnerships. Experience working within an NHS charity or large health-related fundraising environment. Consulting or advisory experience, or of providing specialist advice Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support . click apply for full job details
Legal Casework Manager Team: Programmes and Delivery Location : Hybrid (split between home-working and either London or Cardiff) This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people. Context and purpose of role At Ramblers we work to empower the public and volunteers to take action to protect paths and access - by providing specialist advice and undertaking legal action to protect and expand the rights of way network. As a member of the Programmes team, the Legal Casework Manager will be responsible for the successful development and delivery of the programme. Key responsibilities • Lead on the development and operational delivery of the Legal Casework programme, including processes for case assessment and selection. • Develop a pipeline of legal action to protect and expand the rights of way network - liaising with external legal advisers, preparing documents for access to the Designated Legal Fund and monitoring developments. • Be a source of expertise on rights of way law and practice, advising members of the public and volunteers on technical issues related to public rights of way. • Provide training and support for volunteers on aspects of rights of way law and practice. • Design and develop resources and processes to support programme implementation. • Work with Nations and campaigns colleagues to ensure that relevant legislation and government policy and practice, at both central and local levels, are as beneficial as possible to the walking public. • Ensure our legal casework is contributing to the delivery of our refreshed strategy by focusing legal action on priority communities. • Be responsible for managing a legal budget in line with programme goals and objectives, to ensure best use of charitable funds • Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact. • Horizon-scan to identify key threats and opportunities for legislation and litigation and need for volunteer guidance and training. Other • Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development. • Engage and proactively develop excellent working relationships across the organisation • Undertake such other duties as may be reasonably required of the post. The person Knowledge and Experience • Expertise in rights of way law and practice, as well as relevant legislation and government policy. • Experience of working with external legal professionals, including solicitors and consultants, and monitoring legal developments. • Experience providing technical advice to members of the public and volunteers on specialist and issues. • Experience drafting and proof-reading documents for submissions in legal proceedings (e.g. Statement of Case, Proof of Evidence). Skills and Leadership • Ability to develop, introduce and champion new ways of working as an expert on rights of way law and practice. • Exceptional oral, written and digital communication skills - with an ability to convey complex legal information clearly to a range of different audiences. • Exceptional attention to detail. • Ability to identify high-impact strategic litigation within public sector law. • Excellent interpersonal skills and ability to build strong relationships, working with a range of stakeholders. • Ability to work independently and collaboratively to achieve common goals. • Ability to use initiative and to be flexible and adaptable in approach. • Ability to analyse information thoroughly and make sound decisions and recommendations. Personal Attributes • Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors. • Able to engage diverse audiences, including community partners and senior decision makers. • Flexible and able to develop strong, collaborative team relationships. • Entrepreneurial approach to developing and growing innovative projects. • Flexible and resilient with the ability to work under pressure and to deadlines. • Willingness to take on different tasks and responsibilities as needed. Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Mar 03, 2026
Full time
Legal Casework Manager Team: Programmes and Delivery Location : Hybrid (split between home-working and either London or Cardiff) This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. It's an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions. We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people. Context and purpose of role At Ramblers we work to empower the public and volunteers to take action to protect paths and access - by providing specialist advice and undertaking legal action to protect and expand the rights of way network. As a member of the Programmes team, the Legal Casework Manager will be responsible for the successful development and delivery of the programme. Key responsibilities • Lead on the development and operational delivery of the Legal Casework programme, including processes for case assessment and selection. • Develop a pipeline of legal action to protect and expand the rights of way network - liaising with external legal advisers, preparing documents for access to the Designated Legal Fund and monitoring developments. • Be a source of expertise on rights of way law and practice, advising members of the public and volunteers on technical issues related to public rights of way. • Provide training and support for volunteers on aspects of rights of way law and practice. • Design and develop resources and processes to support programme implementation. • Work with Nations and campaigns colleagues to ensure that relevant legislation and government policy and practice, at both central and local levels, are as beneficial as possible to the walking public. • Ensure our legal casework is contributing to the delivery of our refreshed strategy by focusing legal action on priority communities. • Be responsible for managing a legal budget in line with programme goals and objectives, to ensure best use of charitable funds • Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact. • Horizon-scan to identify key threats and opportunities for legislation and litigation and need for volunteer guidance and training. Other • Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development. • Engage and proactively develop excellent working relationships across the organisation • Undertake such other duties as may be reasonably required of the post. The person Knowledge and Experience • Expertise in rights of way law and practice, as well as relevant legislation and government policy. • Experience of working with external legal professionals, including solicitors and consultants, and monitoring legal developments. • Experience providing technical advice to members of the public and volunteers on specialist and issues. • Experience drafting and proof-reading documents for submissions in legal proceedings (e.g. Statement of Case, Proof of Evidence). Skills and Leadership • Ability to develop, introduce and champion new ways of working as an expert on rights of way law and practice. • Exceptional oral, written and digital communication skills - with an ability to convey complex legal information clearly to a range of different audiences. • Exceptional attention to detail. • Ability to identify high-impact strategic litigation within public sector law. • Excellent interpersonal skills and ability to build strong relationships, working with a range of stakeholders. • Ability to work independently and collaboratively to achieve common goals. • Ability to use initiative and to be flexible and adaptable in approach. • Ability to analyse information thoroughly and make sound decisions and recommendations. Personal Attributes • Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors. • Able to engage diverse audiences, including community partners and senior decision makers. • Flexible and able to develop strong, collaborative team relationships. • Entrepreneurial approach to developing and growing innovative projects. • Flexible and resilient with the ability to work under pressure and to deadlines. • Willingness to take on different tasks and responsibilities as needed. Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 03, 2026
Full time
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Job Title: Communications Manager Reporting to: Executive Director, working closely with the Peer Engagement Manager and Operations Manager. About the Worker Support Centre The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy. We support migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. About the role : The Communications Manager is an exciting new role responsible for developing and delivering high-quality, strategic communications that raises awareness of WSC's mission, strengthens its reputation, and engages key audiences including workers, supporters, funders, partners, staff, and the wider public. Significantly, the role will be responsible for helping WSC build a movement supporting people working on tied and temporary visas in Scotland, influencing change and achieving fair work for all through strategic, values-focused and worker-led public communications. The role balances strategic planning with hands-on delivery, ensuring consistent, compelling, and inclusive storytelling across all channels. We seek to deliver goal-oriented storytelling focused on changing behaviour and policy towards a Scotland that welcomes every worker and we want to find someone with the knowledge, experience and expertise to lead this exciting work. Key Responsibilities Communications Strategy & Planning Develop and implement an integrated communications strategy aligned with the charity's mission, values, and organisational goals. Amplify people who have migrated to Scotland's voices in public narratives and as part of a broader movement for change. Develop progressive, values-led storytelling on people living in Scotland on tied and temporary visas, specifically in seasonal agriculture and social care. Help build a committed movement to exert pressure on policy makers and employers to ensure equal treatment for people who have migrated to Scotland. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty. Translate complex or sensitive issues into clear, accessible, and engaging content. Plan and deliver communications activity that supports fundraising, advocacy, service delivery, and organisational growth. Content & Channel Management Create high-quality content across digital, print, and offline channels (website, social media, email, reports, campaigns, newsletter, marketing materials) Ensure brand consistency, tone of voice, and messaging across all communications in line with WSC's strategic communications toolkit Manage and maintain WSC's website and digital platforms Media & External Relations Build and maintain relationships with journalists, media outlets, and sector partners. Identify and secure media opportunities to raise WSC's profile and grow the movement of individuals and organisations that stand in solidarity with all workers. Draft press releases, briefings, statements, and reactive lines as require. Participation Work in partnership with WSC colleagues and ensure all communication is aligned with organisational priorities. Co-produce communications outputs with workers by prioritising their voices, interests and concerns, resulting in high-quality content. Stakeholder Engagement Work collaboratively with policy, operational colleagues and senior leadership to ensure communications support organisational priorities Support communications for key stakeholders including donors, trustees, partners, and workers Work collaboratively with other partner organisations and community groups at local, regional and national level to amplify messaging and movement building work. Management & Governance Monitor, evaluate, and report on communications performance Maintain up to date communications databases including segmenting contacts on Mailchimp and other contact databases. Ensure all communications comply with legal, regulatory, and safeguarding requirements including with reference to data protection and charity law. Person Specification Type of Knowledge/skills WSC organisational knowledge, and/or knowledge of the issues we work on: labour rights, migrant rights, organising, anti-trafficking and human rights. ESSENTIAL. Significant experience in a communications role with demonstrable track record of amplifying issues and leading the debate. ESSENTIAL Proven ability to develop and deliver effective communications strategies - ESSENTIAL Excellent written and verbal communication skills, with strong editorial judgment - ESSENTIAL Experience managing digital channels, including websites and social media - ESSENTIAL Ability to tailor messages for diverse audiences and stakeholders - ESSENTIAL Strong project management skills, with the ability to manage multiple priorities - ESSENTIAL Experience working collaboratively across teams and with senior stakeholders - ESSENTIAL Experience in media relations and press office activity - ESSENTIAL Understanding of fundraising, advocacy, and/or public engagement communications - ESSENTIAL Experience managing or mentoring junior staff - DESIRABLE Knowledge of accessible and inclusive communications and values-led, ethical storytelling - ESSENTIAL Familiarity with analytics tools and performance measurement - ESSENTIAL Lived experience of precarious work and/or the immigration system - DESIRABLE Intermediate level or above of languages spoken by workers WSC partners with, eg Russian, Filipino, Spanish.- DESIRABLE Qualifications: Degree or equivalent professional experience in Communications, Marketing, Journalism, Public Relations, Media, English, or a related field
Mar 03, 2026
Full time
Job Title: Communications Manager Reporting to: Executive Director, working closely with the Peer Engagement Manager and Operations Manager. About the Worker Support Centre The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work - no matter our job or nationality. WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy. We support migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities. About the role : The Communications Manager is an exciting new role responsible for developing and delivering high-quality, strategic communications that raises awareness of WSC's mission, strengthens its reputation, and engages key audiences including workers, supporters, funders, partners, staff, and the wider public. Significantly, the role will be responsible for helping WSC build a movement supporting people working on tied and temporary visas in Scotland, influencing change and achieving fair work for all through strategic, values-focused and worker-led public communications. The role balances strategic planning with hands-on delivery, ensuring consistent, compelling, and inclusive storytelling across all channels. We seek to deliver goal-oriented storytelling focused on changing behaviour and policy towards a Scotland that welcomes every worker and we want to find someone with the knowledge, experience and expertise to lead this exciting work. Key Responsibilities Communications Strategy & Planning Develop and implement an integrated communications strategy aligned with the charity's mission, values, and organisational goals. Amplify people who have migrated to Scotland's voices in public narratives and as part of a broader movement for change. Develop progressive, values-led storytelling on people living in Scotland on tied and temporary visas, specifically in seasonal agriculture and social care. Help build a committed movement to exert pressure on policy makers and employers to ensure equal treatment for people who have migrated to Scotland. Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty. Translate complex or sensitive issues into clear, accessible, and engaging content. Plan and deliver communications activity that supports fundraising, advocacy, service delivery, and organisational growth. Content & Channel Management Create high-quality content across digital, print, and offline channels (website, social media, email, reports, campaigns, newsletter, marketing materials) Ensure brand consistency, tone of voice, and messaging across all communications in line with WSC's strategic communications toolkit Manage and maintain WSC's website and digital platforms Media & External Relations Build and maintain relationships with journalists, media outlets, and sector partners. Identify and secure media opportunities to raise WSC's profile and grow the movement of individuals and organisations that stand in solidarity with all workers. Draft press releases, briefings, statements, and reactive lines as require. Participation Work in partnership with WSC colleagues and ensure all communication is aligned with organisational priorities. Co-produce communications outputs with workers by prioritising their voices, interests and concerns, resulting in high-quality content. Stakeholder Engagement Work collaboratively with policy, operational colleagues and senior leadership to ensure communications support organisational priorities Support communications for key stakeholders including donors, trustees, partners, and workers Work collaboratively with other partner organisations and community groups at local, regional and national level to amplify messaging and movement building work. Management & Governance Monitor, evaluate, and report on communications performance Maintain up to date communications databases including segmenting contacts on Mailchimp and other contact databases. Ensure all communications comply with legal, regulatory, and safeguarding requirements including with reference to data protection and charity law. Person Specification Type of Knowledge/skills WSC organisational knowledge, and/or knowledge of the issues we work on: labour rights, migrant rights, organising, anti-trafficking and human rights. ESSENTIAL. Significant experience in a communications role with demonstrable track record of amplifying issues and leading the debate. ESSENTIAL Proven ability to develop and deliver effective communications strategies - ESSENTIAL Excellent written and verbal communication skills, with strong editorial judgment - ESSENTIAL Experience managing digital channels, including websites and social media - ESSENTIAL Ability to tailor messages for diverse audiences and stakeholders - ESSENTIAL Strong project management skills, with the ability to manage multiple priorities - ESSENTIAL Experience working collaboratively across teams and with senior stakeholders - ESSENTIAL Experience in media relations and press office activity - ESSENTIAL Understanding of fundraising, advocacy, and/or public engagement communications - ESSENTIAL Experience managing or mentoring junior staff - DESIRABLE Knowledge of accessible and inclusive communications and values-led, ethical storytelling - ESSENTIAL Familiarity with analytics tools and performance measurement - ESSENTIAL Lived experience of precarious work and/or the immigration system - DESIRABLE Intermediate level or above of languages spoken by workers WSC partners with, eg Russian, Filipino, Spanish.- DESIRABLE Qualifications: Degree or equivalent professional experience in Communications, Marketing, Journalism, Public Relations, Media, English, or a related field
Kaleidoscope Trust (KT) is the UK's leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach: We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners' lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change. We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world. Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority. The Role: The Events and Communications Officer will help KT communicate its work clearly, connect with key audiences, and bring people together through communications and events that support our strategic goals. The role is an exciting opportunity to get stuck into different areas of KT's work and play a central role in helping to deliver a number of our key events and projects. We are looking for someone with a can-do attitude, who is a team player, and who is looking to grow professionally by building their skillset and helping to deliver KT's work across different areas linked to communications, events, and digital analytics. This role, within the broader policy and public affairs function, will play an important part in the delivery of focused, strategic communications, including supporting the development of original content that reflects KT's expertise, partnerships, and impact. This role will also provide high-quality operational and administrative support to help deliver critical functions in support of priority projects/events, including: Communications operations The Global LGBTI+ Rights Commission KT's organisational set events, such as our annual Parliamentary Reception and various other corporate partner engagement events Provide dedicated support to TCEN communications and member-facing activity (under one day a week), in KT's role as the member hosting the network's Secretariat. The post-holder will gain experience in a range of skills areas, including communications, public affairs and advocacy, event management, and stakeholder engagement. The Communications and Events Officer will report to the Head of Policy and Public Affairs. Key Responsibilities: Communications Operations and Administration Schedule and publish proactive - and repost relevant reactive - communications outputs as directed across websites and social media platforms and channels. Supporting effective internal processes for communications planning, approvals, and scheduling, helping ensure work is timely, consistent, and well-managed. Produce and coordinate high-quality communications outputs, including digital content, briefings, newsletters, and public-facing materials that strengthen KT's influence and positioning. Develop and maintain databases and contact lists of different stakeholder groups using Vuelio, to support current or future communications objectives, as directed. Liaise with external service providers (e.g., for printing), as needed/directed. Work with external suppliers, partner organisations, and other stakeholders as needed to support the delivery of communications outputs and event activity. Contribute to developing specific audio-visual and written communications outputs in different formats, as needed. Events Delivery Support the planning and delivery of KT events, including advocacy events, stakeholder receptions, and fundraising occasions, managing logistics, stakeholder coordination, communications, and follow-up, ensuring events contribute to KT's advocacy and strategic objectives. Coordinate compiling/updating event guest lists across the organisation. Draft and circulate signed-off invitations to stakeholders (often in coordination with members of other teams), monitor RSVPs, and respond to or redirect queries from participants. Support the project lead with liaising with venues, including ensuring logistics are communicated and remain on track. Attend in-person events to assist with set up and tear down and support delivery as required. Prepare draft contracts for and liaise with suppliers (such as photographers, videographers), as directed. Support scheduling and organising of online and in-person meetings and webinars, and provide troubleshooting and IT assistance as needed. Compile document packs and circulate relevant information to stakeholders/ participants in advance, as directed. Escalate issues and risks to relevant senior staff as needed. Support with other event logistics, as required. Person Specification: Essential Experience supporting communications work in a charity, advocacy, or similar mission-driven organisation. Familiarity with digital communications tools and platforms (e.g. social media, email newsletters, basic design tools). Strong writing and editing skills, with the ability to produce clear, engaging content for different audiences. Experience supporting the delivery of events or convenings, including practical logistics and coordination. Strong organisational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Confidence working collaboratively across teams, supporting colleagues to communicate their work effectively. Good judgement and attention to detail, particularly when handling sensitive topics or external communications. Commitment to KT's mission and a strong understanding of the context for LGBTI+ rights globally. Desirable Experience working on advocacy or public affairs communications. Experience working with external suppliers, partners, or stakeholders on global communications campaigns or events delivery. Terms and Conditions: This role is full-time (37.5 hours per week). The salary is £35,150 p.a. plus pension contributions. The post-holder is entitled to standard annual leave of 25 days plus bank holidays. The post-holder will be managed by Kaleidoscope Trust's Head of Policy and Public Affairs. The staff member will work from home as part of our fully remote working model, with the occasional requirement to travel to off-sites for meetings or events and possibly internationally. Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu). The post-holder must possess the right to live and work in the United Kingdom for the period of the contract. Start date: As soon as possible. How to apply: Using our website , please upload your CV and a two-page maximum cover letter explaining: your interest in joining Kaleidoscope Trust for this role your relevant experience as per the person specification outlined above, and up to five samples of existing designed work (there is no need to design anything bespoke for this application - examples of previously created work is sufficient). If you have any queries relating to your application, please email , titling your communication: "Query re Communications and Events Officer". Closing date: Monday, 16 March 2026 at 23:59 (London time) Interviews: week commencing 16 March
Mar 03, 2026
Full time
Kaleidoscope Trust (KT) is the UK's leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach: We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners' lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change. We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world. Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority. The Role: The Events and Communications Officer will help KT communicate its work clearly, connect with key audiences, and bring people together through communications and events that support our strategic goals. The role is an exciting opportunity to get stuck into different areas of KT's work and play a central role in helping to deliver a number of our key events and projects. We are looking for someone with a can-do attitude, who is a team player, and who is looking to grow professionally by building their skillset and helping to deliver KT's work across different areas linked to communications, events, and digital analytics. This role, within the broader policy and public affairs function, will play an important part in the delivery of focused, strategic communications, including supporting the development of original content that reflects KT's expertise, partnerships, and impact. This role will also provide high-quality operational and administrative support to help deliver critical functions in support of priority projects/events, including: Communications operations The Global LGBTI+ Rights Commission KT's organisational set events, such as our annual Parliamentary Reception and various other corporate partner engagement events Provide dedicated support to TCEN communications and member-facing activity (under one day a week), in KT's role as the member hosting the network's Secretariat. The post-holder will gain experience in a range of skills areas, including communications, public affairs and advocacy, event management, and stakeholder engagement. The Communications and Events Officer will report to the Head of Policy and Public Affairs. Key Responsibilities: Communications Operations and Administration Schedule and publish proactive - and repost relevant reactive - communications outputs as directed across websites and social media platforms and channels. Supporting effective internal processes for communications planning, approvals, and scheduling, helping ensure work is timely, consistent, and well-managed. Produce and coordinate high-quality communications outputs, including digital content, briefings, newsletters, and public-facing materials that strengthen KT's influence and positioning. Develop and maintain databases and contact lists of different stakeholder groups using Vuelio, to support current or future communications objectives, as directed. Liaise with external service providers (e.g., for printing), as needed/directed. Work with external suppliers, partner organisations, and other stakeholders as needed to support the delivery of communications outputs and event activity. Contribute to developing specific audio-visual and written communications outputs in different formats, as needed. Events Delivery Support the planning and delivery of KT events, including advocacy events, stakeholder receptions, and fundraising occasions, managing logistics, stakeholder coordination, communications, and follow-up, ensuring events contribute to KT's advocacy and strategic objectives. Coordinate compiling/updating event guest lists across the organisation. Draft and circulate signed-off invitations to stakeholders (often in coordination with members of other teams), monitor RSVPs, and respond to or redirect queries from participants. Support the project lead with liaising with venues, including ensuring logistics are communicated and remain on track. Attend in-person events to assist with set up and tear down and support delivery as required. Prepare draft contracts for and liaise with suppliers (such as photographers, videographers), as directed. Support scheduling and organising of online and in-person meetings and webinars, and provide troubleshooting and IT assistance as needed. Compile document packs and circulate relevant information to stakeholders/ participants in advance, as directed. Escalate issues and risks to relevant senior staff as needed. Support with other event logistics, as required. Person Specification: Essential Experience supporting communications work in a charity, advocacy, or similar mission-driven organisation. Familiarity with digital communications tools and platforms (e.g. social media, email newsletters, basic design tools). Strong writing and editing skills, with the ability to produce clear, engaging content for different audiences. Experience supporting the delivery of events or convenings, including practical logistics and coordination. Strong organisational skills, with the ability to manage multiple tasks, deadlines, and competing priorities. Confidence working collaboratively across teams, supporting colleagues to communicate their work effectively. Good judgement and attention to detail, particularly when handling sensitive topics or external communications. Commitment to KT's mission and a strong understanding of the context for LGBTI+ rights globally. Desirable Experience working on advocacy or public affairs communications. Experience working with external suppliers, partners, or stakeholders on global communications campaigns or events delivery. Terms and Conditions: This role is full-time (37.5 hours per week). The salary is £35,150 p.a. plus pension contributions. The post-holder is entitled to standard annual leave of 25 days plus bank holidays. The post-holder will be managed by Kaleidoscope Trust's Head of Policy and Public Affairs. The staff member will work from home as part of our fully remote working model, with the occasional requirement to travel to off-sites for meetings or events and possibly internationally. Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu). The post-holder must possess the right to live and work in the United Kingdom for the period of the contract. Start date: As soon as possible. How to apply: Using our website , please upload your CV and a two-page maximum cover letter explaining: your interest in joining Kaleidoscope Trust for this role your relevant experience as per the person specification outlined above, and up to five samples of existing designed work (there is no need to design anything bespoke for this application - examples of previously created work is sufficient). If you have any queries relating to your application, please email , titling your communication: "Query re Communications and Events Officer". Closing date: Monday, 16 March 2026 at 23:59 (London time) Interviews: week commencing 16 March
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Mar 03, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description The GOV.UK One Login for Government Programme represents a once in a generation opportunity to simplify and widen access to all digital government services. Sitting at the heart of the government, we are building one simple, safe and secure way for users to log in and prove who they are that will work across all government services. The GOV.UK One Login programme is full of talented and passionate people who are consistently delivering high quality products for services and individuals. We're half way through our build phase and features are being shipped almost weekly as we work to mature our product set so that we can expand the range of services and departments benefitting from our work. Sometimes described as the most strategic programme in government, GOV.UK One Login represents a once in a career opportunity to work on a software product that will be used by the majority of the people living in the UK. It's a fast paced, dynamic and challenging environment that is sure to offer you career satisfaction as well as a chance to develop and enhance your skills. If this sounds like the next role for you on your career journey then we'd love to hear from you. Find out more at the GDS Blog . One Login is the secure front door for millions accessing digital public services. Given the scale and criticality, security, reliability, and resilience are paramount to our mission. This high-profile role requires an experienced Principal Security Architect and leader with a proven track record of strategic direction and managing security products in a complex environment. You will be the driving force behind the Security as a Product concept within the One Login system. This involves leading the development, delivery, and continuous improvement of security as an essential, integrated capability across all services. You will seamlessly embed security into systems and operations by collaborating closely with product teams, engineering, architecture, governance, and senior stakeholders. Your mandate will be to manage the entire security product lifecycle, expertly balancing security risks, programme objectives, user needs, and technical constraints. As a Principal Security Architect, you will be responsible for: shaping and delivering the security architecture and roadmap in alignment with the overarching cyber security strategy and wider programme objectives, ensuring security objectives support wider business goals and developing metrics and reporting to demonstrate security posture and maturity defining and evolving security architecture capabilities as part of the overall service ecosystem, communicating the value of security to technical and non-technical stakeholders and collaborating with cross-functional teams leading cross-functional teams to design and deliver security controls, improvements, and risk mitigation in line with enterprise priorities and compliance requirements acting as a trusted advisor to senior management and programme boards, on product security matters, risks, and opportunities establishing and overseeing governance frameworks for One Login products and services, and developing reporting and KPIs to demonstrate security posture and maturity working with government departments, industry partners, and regulatory bodies to assess and manage shared risks and influence best practices ensuring the programme meets stringent public sector security requirements, including those from NCSC CAF, Secure by Design principles, or other applicable frameworks working in close collaboration with the Head of Security Operations for One Login and the GDS CISO, take responsibility for embedding a robust security culture across the programme. Act as a champion for security; setting out a vision and strategy with appropriate governance Person specification We're interested in people who: have a strong track record of experience in security architecture at a leadership level, ideally for a Critical National Infrastructure (CNI) or comparable risk/profile/impact level product are experienced in managing security as a product/service, evolving capabilities over time, and communicating value to both technical and non-technical stakeholders are skilled in leading cross-functional teams to deliver security initiatives, controls, and risk mitigations in alignment with enterprise priorities, compliance requirements, and regulatory standards have hands-on experience managing security against recognised frameworks (e.g., NCSC CAF) and driving continuous improvement through assessment and assurance processes are a trusted advisor to senior leaders, programme boards, and external partners, with the ability to explain complex security risks and opportunities in a clear and actionable way have strong interpersonal skills and ability to work with product, engineering, enterprise architecture, privacy, and operations teams to integrate security seamlessly into service delivery
Interim Director of Estates Pay: £325-£350 per day - Can be 4 or 5 days a week Start: ASAP Interviews: Stage 1 - Teams Stage 2 - Face-to-face Are you an estates leader who can shape strategy, drive capital projects, and deliver a safe, sustainable, high-performing estate? This team requires a leader to bring stability and direction. Are you that person? A leading higher education organisation is seeking an interim Director of Estates to take ownership of its estate strategy, capital projects, operational delivery, compliance, and long-term development. This is a pivotal, high-impact role at the heart of the organisation's future. The Role You will lead the entire estates function - overseeing maintenance, cleaning, caretaking, security, catering, capital development, health & safety, and sustainability. You will have 5 direct reports. Working closely with the board, you'll set the strategic direction for the estate, manage multi-million-pound budgets, oversee tenders and contracts, and embed a culture of safety, digital innovation, and value for money across all operations. Key Responsibilities Lead the estates department and support the CFO with strategic planning Develop and deliver the college's estates strategy and ensure policy compliance Manage and motivate the estates team, shaping structure, performance and development Oversee all health & safety, ensuring full statutory compliance Manage revenue and capital budgets, producing accurate financial and operational reporting Lead tendering, procurement and contract management for estates and capital projects Commission property audits, condition surveys, and space utilisation reviews Provide timely insights and advice to senior leaders and governors Support risk management, resource planning and sustainability initiatives Represent the college with external agencies and sit on the Wider Management Team Act as Duty Manager and deputise for senior leaders when required What You Bring Experience of leading an estates team and strategy Strong senior leadership in estates, facilities, or capital projects Deep understanding of H&S, statutory compliance, and property management Excellent strategic planning, contract management, and budget control Ability to drive cultural, operational and sustainability improvements Confident communicator who can influence at all levels Why Apply? This is a rare opportunity to take full ownership of a large, diverse estate and lead meaningful transformation - with immediate impact. If you can start quickly and thrive in strategic, hands-on environments Apply now - interviews happening immediately.
Mar 03, 2026
Seasonal
Interim Director of Estates Pay: £325-£350 per day - Can be 4 or 5 days a week Start: ASAP Interviews: Stage 1 - Teams Stage 2 - Face-to-face Are you an estates leader who can shape strategy, drive capital projects, and deliver a safe, sustainable, high-performing estate? This team requires a leader to bring stability and direction. Are you that person? A leading higher education organisation is seeking an interim Director of Estates to take ownership of its estate strategy, capital projects, operational delivery, compliance, and long-term development. This is a pivotal, high-impact role at the heart of the organisation's future. The Role You will lead the entire estates function - overseeing maintenance, cleaning, caretaking, security, catering, capital development, health & safety, and sustainability. You will have 5 direct reports. Working closely with the board, you'll set the strategic direction for the estate, manage multi-million-pound budgets, oversee tenders and contracts, and embed a culture of safety, digital innovation, and value for money across all operations. Key Responsibilities Lead the estates department and support the CFO with strategic planning Develop and deliver the college's estates strategy and ensure policy compliance Manage and motivate the estates team, shaping structure, performance and development Oversee all health & safety, ensuring full statutory compliance Manage revenue and capital budgets, producing accurate financial and operational reporting Lead tendering, procurement and contract management for estates and capital projects Commission property audits, condition surveys, and space utilisation reviews Provide timely insights and advice to senior leaders and governors Support risk management, resource planning and sustainability initiatives Represent the college with external agencies and sit on the Wider Management Team Act as Duty Manager and deputise for senior leaders when required What You Bring Experience of leading an estates team and strategy Strong senior leadership in estates, facilities, or capital projects Deep understanding of H&S, statutory compliance, and property management Excellent strategic planning, contract management, and budget control Ability to drive cultural, operational and sustainability improvements Confident communicator who can influence at all levels Why Apply? This is a rare opportunity to take full ownership of a large, diverse estate and lead meaningful transformation - with immediate impact. If you can start quickly and thrive in strategic, hands-on environments Apply now - interviews happening immediately.
Job Title: Principal Flood Modelling Consultant Ref. No.: CJD2802E26 Location: Based near Manchester Salary: £50,000 - £60,000 This is a fantastic opportunity to join my client, a trusted, professional Multidisciplinary Consultancy, known for delivering their expertise across the diverse Environmental and Engineering Sectors, offering bespoke, sustainable approaches to projects across a broad spectrum of projects. They are on the lookout for a skilled, motivated Principal Flood Modelling Consultant who will be keen to contribute to an already-well-established team of experts in the field. You will be based near the vibrant, diverse city of Manchester. Benefits for the role of Principal Flood Modelling Consultant include (but are not limited to): Competitive salary (depending on your skills and experience) Employee Pension Scheme Generous annual leave package Flexible/hybrid working arrangements Dedication to your Continuing Professional Development (CPD), with opportunities for career progression Access to a number of exciting projects across the region An inclusive team environment Responsibilities for the role of Principal Flood Modelling Consultant include: Lead and review Flood Risk Assessments (FRA), modelling, and ES Chapter deliverables Provide technical oversight of hydrological analysis, utilising FEH, ReFH2, and WINFAP Oversee hydraulic model building, calibration, and reporting (using HEC-RAS, TUFLOW, ESTRY, and Flood Modeller) Act as senior point of liaison with clients, industry regulators, and other stakeholders Support the preparation of fee proposals, managing project budgets and resourcing Oversee successful programme delivery, proactively contributing to Business Development (BD) activities Mentor and develop colleagues within the team Contribute to the strategic growth of hydrological capability Required skills and experience for the role of Principal Flood Modelling Consultant include: Educated to Degree-level in a relevant discipline Possess Chartered Status with a relevant, recognised Professional Body Extensive experience in a hydrology or flood risk role, within a UK-based consultancy setting Demonstrable experience of leading complex modelling projects Excellent working knowledge of a range of relevant software systems Strong commercial awareness, with excellent stakeholder engagement and client management skills Full, valid UK Driving Licence Desirable skills and experience for the role of Principal Flood Modelling Consultant include: An advanced qualification in a relevant field of study If you are interested in the role of Principal Flood Modelling Consultant, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Mar 03, 2026
Full time
Job Title: Principal Flood Modelling Consultant Ref. No.: CJD2802E26 Location: Based near Manchester Salary: £50,000 - £60,000 This is a fantastic opportunity to join my client, a trusted, professional Multidisciplinary Consultancy, known for delivering their expertise across the diverse Environmental and Engineering Sectors, offering bespoke, sustainable approaches to projects across a broad spectrum of projects. They are on the lookout for a skilled, motivated Principal Flood Modelling Consultant who will be keen to contribute to an already-well-established team of experts in the field. You will be based near the vibrant, diverse city of Manchester. Benefits for the role of Principal Flood Modelling Consultant include (but are not limited to): Competitive salary (depending on your skills and experience) Employee Pension Scheme Generous annual leave package Flexible/hybrid working arrangements Dedication to your Continuing Professional Development (CPD), with opportunities for career progression Access to a number of exciting projects across the region An inclusive team environment Responsibilities for the role of Principal Flood Modelling Consultant include: Lead and review Flood Risk Assessments (FRA), modelling, and ES Chapter deliverables Provide technical oversight of hydrological analysis, utilising FEH, ReFH2, and WINFAP Oversee hydraulic model building, calibration, and reporting (using HEC-RAS, TUFLOW, ESTRY, and Flood Modeller) Act as senior point of liaison with clients, industry regulators, and other stakeholders Support the preparation of fee proposals, managing project budgets and resourcing Oversee successful programme delivery, proactively contributing to Business Development (BD) activities Mentor and develop colleagues within the team Contribute to the strategic growth of hydrological capability Required skills and experience for the role of Principal Flood Modelling Consultant include: Educated to Degree-level in a relevant discipline Possess Chartered Status with a relevant, recognised Professional Body Extensive experience in a hydrology or flood risk role, within a UK-based consultancy setting Demonstrable experience of leading complex modelling projects Excellent working knowledge of a range of relevant software systems Strong commercial awareness, with excellent stakeholder engagement and client management skills Full, valid UK Driving Licence Desirable skills and experience for the role of Principal Flood Modelling Consultant include: An advanced qualification in a relevant field of study If you are interested in the role of Principal Flood Modelling Consultant, please do not hesitate to contact Caroline Davis at Penguin Recruitment. Please also see our website for a range of other roles currently available. This is a permanent role. Penguin Recruitment is operating as a recruitment agency in respect to this vacancy.
Head of Content Mayfair, London 4 days onsite Salary up to £65,000 They are a high-growth startup backed by significant private equity investment. You'll be joining at a pivotal stage: plenty of resources, big ambition, and genuine room to shape the creative direction and your own career path. Think startup energy with serious financial backing. The Role This is a senior creative leadership role, sitting between hands on delivery and strategic ownership. You'll lead content and creative output across digital and physical touchpoints, while mentoring and managing a growing creative team. You'll work closely with senior stakeholders to bring ideas to life - from concept through to execution - ensuring creative quality, consistency and impact. Key Responsibilities Lead creative and content strategy across multiple channels Own creative concepts from ideation to delivery Manage and develop a team of creatives and writers Define and evolve brand voice and visual direction Oversee production across digital, video and physical formats Ensure creative work delivers against commercial and engagement goals Present ideas and concepts to senior stakeholders Balance creative ambition with deadlines, budgets and priorities What They're Looking For Senior experience (agency or in house) Comfortable operating at Lead / Associate CD level Strong concepting, art direction and storytelling skills Experience managing and mentoring creatives Confident presenting and influencing at senior level Strong understanding of production (pre & post) A polished portfolio showing high quality campaigns and content Why This Role? Up to £65k salary Beautiful Mayfair offices 4 days per week onsite (collaborative, creative environment) Backed by private equity funding Huge scope for progression beyond the title Opportunity to help shape a fast scaling creative function We Are Aspire Ltd are a Disability Confident Committed employer
Mar 03, 2026
Full time
Head of Content Mayfair, London 4 days onsite Salary up to £65,000 They are a high-growth startup backed by significant private equity investment. You'll be joining at a pivotal stage: plenty of resources, big ambition, and genuine room to shape the creative direction and your own career path. Think startup energy with serious financial backing. The Role This is a senior creative leadership role, sitting between hands on delivery and strategic ownership. You'll lead content and creative output across digital and physical touchpoints, while mentoring and managing a growing creative team. You'll work closely with senior stakeholders to bring ideas to life - from concept through to execution - ensuring creative quality, consistency and impact. Key Responsibilities Lead creative and content strategy across multiple channels Own creative concepts from ideation to delivery Manage and develop a team of creatives and writers Define and evolve brand voice and visual direction Oversee production across digital, video and physical formats Ensure creative work delivers against commercial and engagement goals Present ideas and concepts to senior stakeholders Balance creative ambition with deadlines, budgets and priorities What They're Looking For Senior experience (agency or in house) Comfortable operating at Lead / Associate CD level Strong concepting, art direction and storytelling skills Experience managing and mentoring creatives Confident presenting and influencing at senior level Strong understanding of production (pre & post) A polished portfolio showing high quality campaigns and content Why This Role? Up to £65k salary Beautiful Mayfair offices 4 days per week onsite (collaborative, creative environment) Backed by private equity funding Huge scope for progression beyond the title Opportunity to help shape a fast scaling creative function We Are Aspire Ltd are a Disability Confident Committed employer
Technical Customer Services Manager - UK & Ireland UK (with travel across UK & Ireland) Technical Customer Services Manager - UK & Ireland Location: UK (with travel across UK & Ireland) Employment Type: Full-Time Role Overview A senior leadership position responsible for the strategic direction and operational delivery of Technical Services across the UK & Ireland. Reporting into senior management, you will lead a team of 10 technical professionals and ensure best-in-class technical support, compliance, training, and customer service standards.This is a highly visible, customer-facing role requiring strong leadership capability, regulatory awareness, and the ability to represent the organisation at senior external levels. Key Responsibilities Leadership & Strategy Lead, coach, and develop a regional Technical Services team Define and execute the regional technical services strategy Drive operational efficiency, continuous improvement, and service excellence Manage departmental budgets and resource planning Technical Operations Oversee technical training programmes, including management of a dedicated training centre in Rugby Manage dealer and fleet audit programmes, technical inspections, and service-level consultations Oversee warranty processes in line with UK legislation, industry codes, and corporate compliance standards Ensure full alignment with relevant regulatory and safety requirements Monitor product performance data and provide technical insight to cross-functional stakeholders Stakeholder & External Engagement Act as the primary regional technical authority Support Sales, Marketing, and R&D with technical expertise Represent the organisation with industry associations, regulatory bodies, and media where required Develop technical communications including bulletins, service guidelines, and digital tools Innovation & Continuous Improvement Support implementation of digital solutions and technical systems Benchmark service performance against competitors and industry standards Identify opportunities for value creation and service enhancement Experience & Qualifications HND, Degree, or equivalent experience in Mechanical Engineering or related discipline 10+ years' experience within Technical Services or a comparable technical leadership role Strong understanding of regulatory compliance, quality systems, and product lifecycle management Proven experience leading and developing high-performing teams Demonstrated ability to manage complex stakeholder environments Strong project and process management capability Excellent written and verbal communication skills
Mar 03, 2026
Full time
Technical Customer Services Manager - UK & Ireland UK (with travel across UK & Ireland) Technical Customer Services Manager - UK & Ireland Location: UK (with travel across UK & Ireland) Employment Type: Full-Time Role Overview A senior leadership position responsible for the strategic direction and operational delivery of Technical Services across the UK & Ireland. Reporting into senior management, you will lead a team of 10 technical professionals and ensure best-in-class technical support, compliance, training, and customer service standards.This is a highly visible, customer-facing role requiring strong leadership capability, regulatory awareness, and the ability to represent the organisation at senior external levels. Key Responsibilities Leadership & Strategy Lead, coach, and develop a regional Technical Services team Define and execute the regional technical services strategy Drive operational efficiency, continuous improvement, and service excellence Manage departmental budgets and resource planning Technical Operations Oversee technical training programmes, including management of a dedicated training centre in Rugby Manage dealer and fleet audit programmes, technical inspections, and service-level consultations Oversee warranty processes in line with UK legislation, industry codes, and corporate compliance standards Ensure full alignment with relevant regulatory and safety requirements Monitor product performance data and provide technical insight to cross-functional stakeholders Stakeholder & External Engagement Act as the primary regional technical authority Support Sales, Marketing, and R&D with technical expertise Represent the organisation with industry associations, regulatory bodies, and media where required Develop technical communications including bulletins, service guidelines, and digital tools Innovation & Continuous Improvement Support implementation of digital solutions and technical systems Benchmark service performance against competitors and industry standards Identify opportunities for value creation and service enhancement Experience & Qualifications HND, Degree, or equivalent experience in Mechanical Engineering or related discipline 10+ years' experience within Technical Services or a comparable technical leadership role Strong understanding of regulatory compliance, quality systems, and product lifecycle management Proven experience leading and developing high-performing teams Demonstrated ability to manage complex stakeholder environments Strong project and process management capability Excellent written and verbal communication skills
Role: Graduate Town Planner Location: BedfordshireHybrid: (office-based for first month, then 3 days office / 2 days home) Salary: £35,000 - £40,000 per annum (depending on experience) Employment Type: Permanent, Full-Time Experience Required: Graduate - 2 years About the Role This is an excellent opportunity for a Graduate Town Planner or someone at the early stages of their career to take responsibility for end-to-end delivery, with full support from Senior Planners and a buddy system. You will manage the planning process for multiple large-scale projects from inception to decision, working with in-house design, external architects and sub-consultants. You'll coordinate inputs, produce/sign-off planning reports, and represent the company in appropriate external forums. Their project portfolio is truly unique, centred on delivering high-quality bereavement and community infrastructure - meaningful work with tangible impact. Who They're Looking For ? Graduate Planner or up to 2 years' experience ? Full UK driving license, with willingness to travel to site visits across the UK ? Bright, energetic, sociable personality? Someone who can work independently and manage their time ? Commercially minded and client-focused ? Chartered Membership of the Royal Town Planning Institute (RTPI) or eligibility for chartered status, preferable Key Responsibilities Manage the planning process for multiple large-scale projects, ensuring quality deliverables and on-time milestones. Prepare, review and sign off planning reports and supporting documents. Provide planning advice to clients to navigate regulatory matters. Represent the company at relevant planning forums, including public consultations, stakeholder events and meetings with authorities (as appropriate to role level). Coordinate multi-disciplinary teams (internal and external) to deliver cohesive submissions. Lead and oversee planning applications end-to-end (pre-app, submission, post-decision conditions). Contribute to policy documents and feasibility studies to inform new/existing projects. Use GIS/tools for site analysis and evidence-based recommendations. Monitor and report on application/appeal status; ensure timely actions across RIBA Stages 1-6. Projects: Specialise in Development Management, delivering meaningful and sensitive community projects such as: Parish extensions Crematorium developments Wider community and cemetery infrastructure You'll be at the heart of creating beautiful, accessible spaces for communities - a genuinely rewarding area of planning. Why Join This Company? Hybrid work - first month in office, then 3 in / 2 home Beautiful working environment - national park location, manor-house offices Strong team culture - sociable, inclusive, open-plan offices Growth - expanding team with exciting new projects Structured support - weekly project meetings, a buddy system, close collaboration with the Planning Manager Benefits: Annual 2% cost-of-living salary increase Christmas bonus Summer team event & formal Christmas function On-site parking If you are interested in this opportunity, please apply directly via this advert, or contact Ollie Jarvis for a further discussion on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Full time
Role: Graduate Town Planner Location: BedfordshireHybrid: (office-based for first month, then 3 days office / 2 days home) Salary: £35,000 - £40,000 per annum (depending on experience) Employment Type: Permanent, Full-Time Experience Required: Graduate - 2 years About the Role This is an excellent opportunity for a Graduate Town Planner or someone at the early stages of their career to take responsibility for end-to-end delivery, with full support from Senior Planners and a buddy system. You will manage the planning process for multiple large-scale projects from inception to decision, working with in-house design, external architects and sub-consultants. You'll coordinate inputs, produce/sign-off planning reports, and represent the company in appropriate external forums. Their project portfolio is truly unique, centred on delivering high-quality bereavement and community infrastructure - meaningful work with tangible impact. Who They're Looking For ? Graduate Planner or up to 2 years' experience ? Full UK driving license, with willingness to travel to site visits across the UK ? Bright, energetic, sociable personality? Someone who can work independently and manage their time ? Commercially minded and client-focused ? Chartered Membership of the Royal Town Planning Institute (RTPI) or eligibility for chartered status, preferable Key Responsibilities Manage the planning process for multiple large-scale projects, ensuring quality deliverables and on-time milestones. Prepare, review and sign off planning reports and supporting documents. Provide planning advice to clients to navigate regulatory matters. Represent the company at relevant planning forums, including public consultations, stakeholder events and meetings with authorities (as appropriate to role level). Coordinate multi-disciplinary teams (internal and external) to deliver cohesive submissions. Lead and oversee planning applications end-to-end (pre-app, submission, post-decision conditions). Contribute to policy documents and feasibility studies to inform new/existing projects. Use GIS/tools for site analysis and evidence-based recommendations. Monitor and report on application/appeal status; ensure timely actions across RIBA Stages 1-6. Projects: Specialise in Development Management, delivering meaningful and sensitive community projects such as: Parish extensions Crematorium developments Wider community and cemetery infrastructure You'll be at the heart of creating beautiful, accessible spaces for communities - a genuinely rewarding area of planning. Why Join This Company? Hybrid work - first month in office, then 3 in / 2 home Beautiful working environment - national park location, manor-house offices Strong team culture - sociable, inclusive, open-plan offices Growth - expanding team with exciting new projects Structured support - weekly project meetings, a buddy system, close collaboration with the Planning Manager Benefits: Annual 2% cost-of-living salary increase Christmas bonus Summer team event & formal Christmas function On-site parking If you are interested in this opportunity, please apply directly via this advert, or contact Ollie Jarvis for a further discussion on . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Programme Planner Location: Havant Duration:6 months Work Model: 2-3 days onsite Description: Key Responsibilities Planning & Scheduling Develop, own, and maintain the integrated master schedule covering incumbent supplier exit plans, new contract supplier transition plans, and client's internal readiness activities. Break down complex multi supplier scope into clear work packages, milestones, and dependencies. Map cross party obligations, commercial dependencies, contractual triggers, and regulatory constraints. Maintain schedule baselines and track any variance, slippage, or critical path shifts. Support scenario planning (e.g., staged vs. fixed commercial switchover dates, alternative transition routes). Ensure that planning reflects regulated operating constraints and commercial commitments. Transition Readiness & Coordination Collaborate with incumbent and new suppliers to validate activity durations, resource expectations, and sequencing. Work with Client technical and operational teams to confirm internal dependencies, readiness criteria, and hand-offs. Facilitate multi-stakeholder planning workshops to align timelines, identify potential conflicts, and confirm ownership. Support cutover planning, contingency planning, fall-back strategies, and readiness reviews. Ensure the IMS reflects current supplier delivery plans and contractual boundaries. Monitoring & Reporting Manage daily schedule updates, ensuring accuracy of progress, actuals, and forecast impacts across all parties. Perform critical path analysis, highlight broken or at-risk dependencies, and escalate impacts early. Produce regular dashboards, timelines, and exception reports for programme leadership and senior stakeholders. Provide clear insight and challenge where supplier or internal slippage threatens key commercial or regulatory dates. Maintain high-quality, audit-ready schedule reporting consistent with regulated industry expectations. Governance & Assurance Ensure all schedules comply with Compass PMO standards, reporting cycles, audit requirements, and governance forums. Document planning assumptions, constraints, and supplier obligations. Support commercial checkpoints, stage-gates, assurance reviews, and transition readiness assessments. Maintain RAID artefacts related to schedule risks, ensuring linkages into the IMS and programme reporting. Stakeholder Management Work closely with Group IT Services, the seven business units, incumbent suppliers, new supplier teams, service transition, and operations. Communicate timelines, impacts, and risks clearly across both technical and senior stakeholder groups. Manage competing priorities across multiple delivery organisations, ensuring alignment and transparency. Coordinate cross-team dependencies, particularly where exit and transition plans interact with internal readiness activities. Build trusted relationships with PMs, architects, commercial teams, and supplier leads to drive proactive scheduling discipline. Skills & Experience Essential Proven experience as a Project Planner/Scheduler in large scale IT transformation or multi supplier transition programmes. Strong proficiency with planning tools such as MS Project, Project Online, or Primavera P6. Experience managing schedules across multiple suppliers, including exit and transition planning. Strong understanding of service transition, cutover planning, dependency mapping, and readiness gating. Ability to interpret complex technical and commercial information and translate it into actionable plans. Excellent communication and stakeholder management, including senior leaders. Ability to work proactively in fast-moving, high pressure environments with competing priorities. Demonstrable ability to challenge constructively and highlight risks early. Desirable Experience in regulated industries (energy, utilities, financial services). Familiarity with IT outsource contracts, service models, or commercial transition triggers. Exposure to ITIL, service transition, SIAM, or large-scale multi-supplier operating models. Understanding of Agile, Waterfall, or hybrid delivery environments. Professional planning or project management certifications beneficial (APM, PMI-SP, PRINCE2) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 03, 2026
Contractor
Job Title: Programme Planner Location: Havant Duration:6 months Work Model: 2-3 days onsite Description: Key Responsibilities Planning & Scheduling Develop, own, and maintain the integrated master schedule covering incumbent supplier exit plans, new contract supplier transition plans, and client's internal readiness activities. Break down complex multi supplier scope into clear work packages, milestones, and dependencies. Map cross party obligations, commercial dependencies, contractual triggers, and regulatory constraints. Maintain schedule baselines and track any variance, slippage, or critical path shifts. Support scenario planning (e.g., staged vs. fixed commercial switchover dates, alternative transition routes). Ensure that planning reflects regulated operating constraints and commercial commitments. Transition Readiness & Coordination Collaborate with incumbent and new suppliers to validate activity durations, resource expectations, and sequencing. Work with Client technical and operational teams to confirm internal dependencies, readiness criteria, and hand-offs. Facilitate multi-stakeholder planning workshops to align timelines, identify potential conflicts, and confirm ownership. Support cutover planning, contingency planning, fall-back strategies, and readiness reviews. Ensure the IMS reflects current supplier delivery plans and contractual boundaries. Monitoring & Reporting Manage daily schedule updates, ensuring accuracy of progress, actuals, and forecast impacts across all parties. Perform critical path analysis, highlight broken or at-risk dependencies, and escalate impacts early. Produce regular dashboards, timelines, and exception reports for programme leadership and senior stakeholders. Provide clear insight and challenge where supplier or internal slippage threatens key commercial or regulatory dates. Maintain high-quality, audit-ready schedule reporting consistent with regulated industry expectations. Governance & Assurance Ensure all schedules comply with Compass PMO standards, reporting cycles, audit requirements, and governance forums. Document planning assumptions, constraints, and supplier obligations. Support commercial checkpoints, stage-gates, assurance reviews, and transition readiness assessments. Maintain RAID artefacts related to schedule risks, ensuring linkages into the IMS and programme reporting. Stakeholder Management Work closely with Group IT Services, the seven business units, incumbent suppliers, new supplier teams, service transition, and operations. Communicate timelines, impacts, and risks clearly across both technical and senior stakeholder groups. Manage competing priorities across multiple delivery organisations, ensuring alignment and transparency. Coordinate cross-team dependencies, particularly where exit and transition plans interact with internal readiness activities. Build trusted relationships with PMs, architects, commercial teams, and supplier leads to drive proactive scheduling discipline. Skills & Experience Essential Proven experience as a Project Planner/Scheduler in large scale IT transformation or multi supplier transition programmes. Strong proficiency with planning tools such as MS Project, Project Online, or Primavera P6. Experience managing schedules across multiple suppliers, including exit and transition planning. Strong understanding of service transition, cutover planning, dependency mapping, and readiness gating. Ability to interpret complex technical and commercial information and translate it into actionable plans. Excellent communication and stakeholder management, including senior leaders. Ability to work proactively in fast-moving, high pressure environments with competing priorities. Demonstrable ability to challenge constructively and highlight risks early. Desirable Experience in regulated industries (energy, utilities, financial services). Familiarity with IT outsource contracts, service models, or commercial transition triggers. Exposure to ITIL, service transition, SIAM, or large-scale multi-supplier operating models. Understanding of Agile, Waterfall, or hybrid delivery environments. Professional planning or project management certifications beneficial (APM, PMI-SP, PRINCE2) Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
