MoEngage Inc.
About MoEngage MoEngage is an insights led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360 degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni Channel Marketing Platforms for B2C Enterprises 2023. About the role You will join our established Solutions Consulting team based out of London and take ownership of MoEngage's largest and most technically demanding evaluations across the UK and DACH. At this level, the job is equal parts art and science. The art is value selling at an enterprise scale: reading a complex account well enough to find value they have not yet articulated for themselves, whether that is buried in a legacy system, spread across regional entities, or hiding in a process nobody has questioned in years, and building a case that gets a room full of stakeholders to agree on what matters. The science is walking that same room through exactly how MoEngage's platform and its AI decisioning engine deliver on that value, down to the architecture and the mechanics, not just the promise of it. This role sits close to Sales leadership on the region's most important opportunities and is expected to set the bar for how MoEngage runs a technical sales process at the enterprise level. Roles & Responsibilities: Own the end to end technical strategy for MoEngage's largest and most complex enterprise evaluations across the UK and DACH. Identify and build a value case around what a prospect has not yet recognized in their own data, systems, or customer journeys, particularly in accounts with legacy infrastructure or ownership spread across regional entities. Lead discovery and solution design for prospects with complicated environments: legacy core systems, multiple regional entities, and strict compliance requirements. Walk enterprise stakeholders from that value case into the specific technical mechanics that deliver it, showing exactly how MoEngage's core capabilities and AI decisioning engine work, at a level of detail that holds up under scrutiny. Design and lead technical validations, proof of concepts, and security or compliance reviews, including topics like data residency, GDPR, and infrastructure architecture. Act as an informal mentor to other Solutions Consultants: pair with them on complex deals, review demo narratives, and share what is working in discovery and objection handling. Partner closely with Sales leadership on account strategy and deal planning for the region's top opportunities. Build reusable, enterprise grade assets such as reference architectures, competitive positioning, and RFP response frameworks. Represent MoEngage in senior and executive level conversations, workshops, and industry events across the UK and DACH. Bring structured feedback from top tier deals back to Product. Requirements: 8 or more years in pre sales, solutions consulting, technical account management, or a related role, with a track record of leading complex, multi stakeholder enterprise sales cycles. Strong at value selling. You can find and articulate business value a prospect has not named themselves, and build it into a case that lands with stakeholders from IT to the C suite. Equally strong at walking that value case back into technical proof: exactly how MoEngage's architecture and decisioning engine deliver on what you have promised, defensible in front of an enterprise security or engineering team. Deep comfort with enterprise technical topics: integration patterns like REST, SFTP, and system to system, data architecture, and security frameworks such as GDPR and SSO. Experience navigating RFPs for regulated or complex enterprise buyers, for example financial services, hospitality, retail, or telecom. Strong executive presence. You are comfortable presenting to VP and C level stakeholders and can lead a multi week evaluation process without losing the thread. Existing right to work in the UK. Willingness to travel across the UK and DACH region and to company events. Direct competitive experience against Braze, Adobe, Salesforce Marketing Cloud, SAP Emarsys, or Bloomreach. Deep familiarity with AI first architecture: event driven pipelines, real time feature stores, model serving infrastructure, and how a decisioning engine integrates with a broader customer data and identity stack. Strong grasp of client side integration nuances: mobile and web SDKs, push notification frameworks, webhooks, and REST or GraphQL APIs, including how they hold up under enterprise scale and multi region deployments. German language proficiency. Not required, but useful for DACH market conversations. Experience with AI agents or workflow automation platforms and how they fit into a broader enterprise engagement architecture. A track record of informally mentoring or supporting junior pre sales colleagues, even without formal management responsibility. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value - for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth. Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.
About MoEngage MoEngage is an insights led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360 degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni Channel Marketing Platforms for B2C Enterprises 2023. About the role You will join our established Solutions Consulting team based out of London and take ownership of MoEngage's largest and most technically demanding evaluations across the UK and DACH. At this level, the job is equal parts art and science. The art is value selling at an enterprise scale: reading a complex account well enough to find value they have not yet articulated for themselves, whether that is buried in a legacy system, spread across regional entities, or hiding in a process nobody has questioned in years, and building a case that gets a room full of stakeholders to agree on what matters. The science is walking that same room through exactly how MoEngage's platform and its AI decisioning engine deliver on that value, down to the architecture and the mechanics, not just the promise of it. This role sits close to Sales leadership on the region's most important opportunities and is expected to set the bar for how MoEngage runs a technical sales process at the enterprise level. Roles & Responsibilities: Own the end to end technical strategy for MoEngage's largest and most complex enterprise evaluations across the UK and DACH. Identify and build a value case around what a prospect has not yet recognized in their own data, systems, or customer journeys, particularly in accounts with legacy infrastructure or ownership spread across regional entities. Lead discovery and solution design for prospects with complicated environments: legacy core systems, multiple regional entities, and strict compliance requirements. Walk enterprise stakeholders from that value case into the specific technical mechanics that deliver it, showing exactly how MoEngage's core capabilities and AI decisioning engine work, at a level of detail that holds up under scrutiny. Design and lead technical validations, proof of concepts, and security or compliance reviews, including topics like data residency, GDPR, and infrastructure architecture. Act as an informal mentor to other Solutions Consultants: pair with them on complex deals, review demo narratives, and share what is working in discovery and objection handling. Partner closely with Sales leadership on account strategy and deal planning for the region's top opportunities. Build reusable, enterprise grade assets such as reference architectures, competitive positioning, and RFP response frameworks. Represent MoEngage in senior and executive level conversations, workshops, and industry events across the UK and DACH. Bring structured feedback from top tier deals back to Product. Requirements: 8 or more years in pre sales, solutions consulting, technical account management, or a related role, with a track record of leading complex, multi stakeholder enterprise sales cycles. Strong at value selling. You can find and articulate business value a prospect has not named themselves, and build it into a case that lands with stakeholders from IT to the C suite. Equally strong at walking that value case back into technical proof: exactly how MoEngage's architecture and decisioning engine deliver on what you have promised, defensible in front of an enterprise security or engineering team. Deep comfort with enterprise technical topics: integration patterns like REST, SFTP, and system to system, data architecture, and security frameworks such as GDPR and SSO. Experience navigating RFPs for regulated or complex enterprise buyers, for example financial services, hospitality, retail, or telecom. Strong executive presence. You are comfortable presenting to VP and C level stakeholders and can lead a multi week evaluation process without losing the thread. Existing right to work in the UK. Willingness to travel across the UK and DACH region and to company events. Direct competitive experience against Braze, Adobe, Salesforce Marketing Cloud, SAP Emarsys, or Bloomreach. Deep familiarity with AI first architecture: event driven pipelines, real time feature stores, model serving infrastructure, and how a decisioning engine integrates with a broader customer data and identity stack. Strong grasp of client side integration nuances: mobile and web SDKs, push notification frameworks, webhooks, and REST or GraphQL APIs, including how they hold up under enterprise scale and multi region deployments. German language proficiency. Not required, but useful for DACH market conversations. Experience with AI agents or workflow automation platforms and how they fit into a broader enterprise engagement architecture. A track record of informally mentoring or supporting junior pre sales colleagues, even without formal management responsibility. At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value - for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth. Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.
EXPERIS
Bletchley, Buckinghamshire
Enterprise Data Governance Manager Milton Keynes - 2 days on site per week 6 months MAIN RESPONSIBILITIES Lead and scale the development of the Data Governance capability, as a key pillar of the organisation's enterprise data strategy, establishing and embedding data governance as a core organisational capability which is integral to business decision making, regulatory compliance and change delivery frameworks. Collaborate with other Enterprise Data capabilities (e.g. Data Architecture, Business Analytics, Data Products, Data Engineering), business functions and strategic change programmes to provide end-to-end data and governance services. Own and lead the Enterprise Data Governance Framework, aligning it with the enterprise data and business strategies, to enable the business to become a data driven company in line with VWFS global strategy. Develop, coach, engage, motivate and manage the teams to perform at their best, role modelling effective people leadership and enabling a positive and inclusive culture. Ensure compliance with applicable regulatory (ECB, FCA, PRA etc.) and HQ data governance maturity requirements, acting as the UK single point of contact (SPOC) for Enterprise Data Governance and interfacing directly with supervisory teams, as appropriate Implement Data Ownership and Data Stewardship, partnering with role holders up to Director level to establish the roles and responsibilities that ensure effective management of critical data assets. In collaboration with Enterprise Data Architecture own and implement Data Governance technology that supports effective management of data assets and enable the business to fully utilise and benefit from the technologies via training and ongoing support. Lead and define the establishment of data quality management, enabling the business to implement sufficient data quality controls and effective data risk and issue management to ensure critical data is fit for purpose for data consumers and meets regulatory expectations Providing regular reporting on progress of data governance, data quality controls and data quality issues to Data Steerco, and risk committees. Lead and define establishment of metadata management, involving data documentation (data structure, definitions, lineage, reports etc.), to create a data catalogue that provides all colleagues with a complete understanding and trust in the organisation's data assets that are available. Contribute to the establishment of Analytics and AI data governance through policies, standards, and cataloguing for input data (e.g. data annotation, collection, handling) and output data usage, to enable creation and responsible use of reliable, ethical, and compliant Analytics and AI data products that are trustworthy, free from biases, and comply with data regulation. Effectively manage the Enterprise Data Governance backlog to prioritise items that deliver the most business benefit, track Data Governance performance, and adopt a continuous improvement mindset. EDUCATION, TRAINING & EXPERIENCE Qualification in data management or data governance (e.g. DAMA CDMP, DCAM) or equivalent experience. Experience of successfully leading a team (or large / multi-functional teams) and achieving results through people. Experience of driving performance through effective coaching and mentoring, developing talent and performance management. Significant experience and skills leading, defining, and implementing enterprise Data Governance in a Financial Services environment Strong experience and skills in managing and reporting insightful relevant information to internal and external stakeholders at senior levels. Good experience of working as part of an Enterprise Data Management (EDM) capability. Knowledge of European and UK data related regulatory requirements (RDARR / BCBS239, GDPR etc.) and emerging trends and issues. Sound knowledge and experience in agile delivery and data strategy. Experience in Automotive Finance or retail consumer finance (B2C and B2B) (desirable). SKILLS & PERSONAL CHARACTERISTICS REQUIRED Strong team leadership skills and the ability to inspire, develop, engage and motivate colleagues to perform. Proven coaching and mentoring skills with an ability to manage performance, hold difficult conversations and give constructive and motivational feedback. Ability to set standards in terms of behaviour, culture and performance and ensure the standards are embedded within their area of responsibility. A delivery mindset, with ability to focus on getting the job done and an ability to resolve issues and remove blockers through strong leadership, influencing and communication skills. Highly developed written and verbal communication skills, with the ability to tailor communications for multiple stakeholder groups (e.g. Senior Leadership, the data community and front-line teams); convey specialist concepts in simple terms through a range of techniques (e.g. diagrams, data visualisation, infographics) and present effectively to board-level Ability to build strong working relationships and credibility with senior stakeholders. Emotionally intelligent, resilient and energetic. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Enterprise Data Governance Manager Milton Keynes - 2 days on site per week 6 months MAIN RESPONSIBILITIES Lead and scale the development of the Data Governance capability, as a key pillar of the organisation's enterprise data strategy, establishing and embedding data governance as a core organisational capability which is integral to business decision making, regulatory compliance and change delivery frameworks. Collaborate with other Enterprise Data capabilities (e.g. Data Architecture, Business Analytics, Data Products, Data Engineering), business functions and strategic change programmes to provide end-to-end data and governance services. Own and lead the Enterprise Data Governance Framework, aligning it with the enterprise data and business strategies, to enable the business to become a data driven company in line with VWFS global strategy. Develop, coach, engage, motivate and manage the teams to perform at their best, role modelling effective people leadership and enabling a positive and inclusive culture. Ensure compliance with applicable regulatory (ECB, FCA, PRA etc.) and HQ data governance maturity requirements, acting as the UK single point of contact (SPOC) for Enterprise Data Governance and interfacing directly with supervisory teams, as appropriate Implement Data Ownership and Data Stewardship, partnering with role holders up to Director level to establish the roles and responsibilities that ensure effective management of critical data assets. In collaboration with Enterprise Data Architecture own and implement Data Governance technology that supports effective management of data assets and enable the business to fully utilise and benefit from the technologies via training and ongoing support. Lead and define the establishment of data quality management, enabling the business to implement sufficient data quality controls and effective data risk and issue management to ensure critical data is fit for purpose for data consumers and meets regulatory expectations Providing regular reporting on progress of data governance, data quality controls and data quality issues to Data Steerco, and risk committees. Lead and define establishment of metadata management, involving data documentation (data structure, definitions, lineage, reports etc.), to create a data catalogue that provides all colleagues with a complete understanding and trust in the organisation's data assets that are available. Contribute to the establishment of Analytics and AI data governance through policies, standards, and cataloguing for input data (e.g. data annotation, collection, handling) and output data usage, to enable creation and responsible use of reliable, ethical, and compliant Analytics and AI data products that are trustworthy, free from biases, and comply with data regulation. Effectively manage the Enterprise Data Governance backlog to prioritise items that deliver the most business benefit, track Data Governance performance, and adopt a continuous improvement mindset. EDUCATION, TRAINING & EXPERIENCE Qualification in data management or data governance (e.g. DAMA CDMP, DCAM) or equivalent experience. Experience of successfully leading a team (or large / multi-functional teams) and achieving results through people. Experience of driving performance through effective coaching and mentoring, developing talent and performance management. Significant experience and skills leading, defining, and implementing enterprise Data Governance in a Financial Services environment Strong experience and skills in managing and reporting insightful relevant information to internal and external stakeholders at senior levels. Good experience of working as part of an Enterprise Data Management (EDM) capability. Knowledge of European and UK data related regulatory requirements (RDARR / BCBS239, GDPR etc.) and emerging trends and issues. Sound knowledge and experience in agile delivery and data strategy. Experience in Automotive Finance or retail consumer finance (B2C and B2B) (desirable). SKILLS & PERSONAL CHARACTERISTICS REQUIRED Strong team leadership skills and the ability to inspire, develop, engage and motivate colleagues to perform. Proven coaching and mentoring skills with an ability to manage performance, hold difficult conversations and give constructive and motivational feedback. Ability to set standards in terms of behaviour, culture and performance and ensure the standards are embedded within their area of responsibility. A delivery mindset, with ability to focus on getting the job done and an ability to resolve issues and remove blockers through strong leadership, influencing and communication skills. Highly developed written and verbal communication skills, with the ability to tailor communications for multiple stakeholder groups (e.g. Senior Leadership, the data community and front-line teams); convey specialist concepts in simple terms through a range of techniques (e.g. diagrams, data visualisation, infographics) and present effectively to board-level Ability to build strong working relationships and credibility with senior stakeholders. Emotionally intelligent, resilient and energetic. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
