NonStop Consulting
Newcastle Upon Tyne, Tyne And Wear
Role: Senior Business Analyst Location: Hybrid - at least 60% in the Newcastle office (you must live within a commutable distance) Contract: 12 months, in scope of IR35 Rate: Up to approx. (Apply online only) per day (umbrella) Why this role might interest you Work on a new, non-legacy service - shaping processes and services from the ground up rather than wrestling with outdated systems. Be part of a mission-driven organisation focused on delivering fair, timely compensation and support to a highly affected community. Join multi-disciplinary, agile teams that work at pace, test and learn, and iterate quickly. Use your skills to design a user-centred, empathetic end-to-end service , not just a technical solution. What you will be doing Leading business analysis for a multi-disciplinary team, ensuring services meet both user and organisational needs. Researching and analysing how the organisation works - people, processes, information, data and technology - to identify gaps and opportunities. Defining required capabilities and helping to shape new operating models that meet business objectives. Identifying and elaborating user and business needs to drive design, development and testing of services and business change. Advising on approaches to investigate and communicate complex business problems and opportunities. Ensuring proposed solutions align with organisational vision, strategy, and expected benefits. Understanding business and policy constraints, assessing their implications, and weaving them into practical, deliverable solutions. What our client is looking for Significant experience as a Senior Business Analyst in a digital environment. Strong experience working in agile, multi-disciplinary teams , with good knowledge of different methodologies and agile tools/techniques. Proven ability to work with limited direction , translating business drivers and constraints into clear objectives and outcomes. Experience identifying issues and opportunities and seeing them through to resolution , influencing and managing stakeholders along the way. Excellent communication and relationship-building skills, including where there are competing priorities or conflict. Experience supporting Business Analyst communities of practice and encouraging the development of others is a plus. A driven, self-motivated mindset and preference for longer-term engagements rather than short contracts. Context & impact Our client is a newly created public sector body focused on delivering a complex compensation scheme at pace, with sensitivity and compassion. Their mission includes: Creating a user-centred, empathetic end-to-end service at the core of their operations. Providing effective mechanisms for paying compensation to eligible individuals. Starting small, testing and learning , and scaling fast as the service matures. This is not a typical BA role - it requires someone who can combine strong analytical rigour with emotional intelligence and resilience, working on a programme that is highly visible and deeply important to the people it serves.
May 05, 2026
Contractor
Role: Senior Business Analyst Location: Hybrid - at least 60% in the Newcastle office (you must live within a commutable distance) Contract: 12 months, in scope of IR35 Rate: Up to approx. (Apply online only) per day (umbrella) Why this role might interest you Work on a new, non-legacy service - shaping processes and services from the ground up rather than wrestling with outdated systems. Be part of a mission-driven organisation focused on delivering fair, timely compensation and support to a highly affected community. Join multi-disciplinary, agile teams that work at pace, test and learn, and iterate quickly. Use your skills to design a user-centred, empathetic end-to-end service , not just a technical solution. What you will be doing Leading business analysis for a multi-disciplinary team, ensuring services meet both user and organisational needs. Researching and analysing how the organisation works - people, processes, information, data and technology - to identify gaps and opportunities. Defining required capabilities and helping to shape new operating models that meet business objectives. Identifying and elaborating user and business needs to drive design, development and testing of services and business change. Advising on approaches to investigate and communicate complex business problems and opportunities. Ensuring proposed solutions align with organisational vision, strategy, and expected benefits. Understanding business and policy constraints, assessing their implications, and weaving them into practical, deliverable solutions. What our client is looking for Significant experience as a Senior Business Analyst in a digital environment. Strong experience working in agile, multi-disciplinary teams , with good knowledge of different methodologies and agile tools/techniques. Proven ability to work with limited direction , translating business drivers and constraints into clear objectives and outcomes. Experience identifying issues and opportunities and seeing them through to resolution , influencing and managing stakeholders along the way. Excellent communication and relationship-building skills, including where there are competing priorities or conflict. Experience supporting Business Analyst communities of practice and encouraging the development of others is a plus. A driven, self-motivated mindset and preference for longer-term engagements rather than short contracts. Context & impact Our client is a newly created public sector body focused on delivering a complex compensation scheme at pace, with sensitivity and compassion. Their mission includes: Creating a user-centred, empathetic end-to-end service at the core of their operations. Providing effective mechanisms for paying compensation to eligible individuals. Starting small, testing and learning , and scaling fast as the service matures. This is not a typical BA role - it requires someone who can combine strong analytical rigour with emotional intelligence and resilience, working on a programme that is highly visible and deeply important to the people it serves.
CRM Marketing Data Analyst Contract Outside IR35 Redditch (2 days per week on-site) 6-months+ £400.00 - £450.00 per day To start Tuesday 5th May Overview The CRM Marketing Data Analyst is responsible for the scoping and hands on delivery of CRM / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations. Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives. To deliver weekly performance summaries to the Head of CRM and other senior stakeholders. Present results confidently and clearly in a group forum to both technical and non-technical audiences. To lead the scoping and delivery of new reports and analysis briefs. To self-prioritise a high volume of work demand to ensure the most effective use of resource. To design A/B tests to ensure that control groups provide robust results with statistical significance. Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools. Business intelligence reporting (Power BI) Moderate to advanced SQL Google Analytics / GA4 Web Analytics Presentation skills Technical problem solving and providing data solutions Pro-activity, turning analysis into recommendations Driving innovative approaches to optimising campaign response and conversion CRM Marketing Data Analyst
May 05, 2026
Contractor
CRM Marketing Data Analyst Contract Outside IR35 Redditch (2 days per week on-site) 6-months+ £400.00 - £450.00 per day To start Tuesday 5th May Overview The CRM Marketing Data Analyst is responsible for the scoping and hands on delivery of CRM / Email Campaign analysis and is a pivotal role in the growth of a CRM programme contributing to 20% of Group Turnover. The role is not just delivering numbers, but a proactive role accountable for stakeholder management and the ability to drive action from recommendations. Key Responsibilities: Be a key point of contact for the email marketing team, delivering analysis through regular Power BI reporting and SQL deep-dives. To deliver weekly performance summaries to the Head of CRM and other senior stakeholders. Present results confidently and clearly in a group forum to both technical and non-technical audiences. To lead the scoping and delivery of new reports and analysis briefs. To self-prioritise a high volume of work demand to ensure the most effective use of resource. To design A/B tests to ensure that control groups provide robust results with statistical significance. Ability to forecast future campaign performance based on historic selection volumes and response rates. Essential: Proven experience in marketing analytics: High volume campaigns, complex omni-channel data selections & test structures, automation of response analysis through BI tools. Business intelligence reporting (Power BI) Moderate to advanced SQL Google Analytics / GA4 Web Analytics Presentation skills Technical problem solving and providing data solutions Pro-activity, turning analysis into recommendations Driving innovative approaches to optimising campaign response and conversion CRM Marketing Data Analyst
Job Title Senior Technology Process Improvement Analyst Job Description We are currently seeking to recruit a Senior Technology Process Improvement Analyst to join our technology function in London. The team operates on a global basis, and we are looking for a Technology Process Improvement Analyst to be part of the team to improve systems and process efficiency and effectiveness. This is an exciting role for someone with drive and enthusiasm for Technology process improvement and identifying efficiency gains. The successful candidate will bring external experience and expertise in mapping processes in a common uniformed way to ensure relevance and continued maintenance, ensure clear operating models and high-quality service standards sharing best practice and engagement with key stakeholders and 3rd party vendors. This role is a fantastic opportunity to help build, shape and scale the Technology Process & Governance function. Duties Own and maintain Technology process documentation (process maps, procedures, workflows and service catalogues), ensuring it remains current, consistent and fit for purpose. Plan and lead discovery activities (interviews, workshops and walkthroughs) to capture as-is processes, pain points, controls and dependencies across Technology and business stakeholders. Identify process gaps, inefficiencies and control weaknesses; perform root-cause analysis; and produce clear, prioritised improvement recommendations with measurable outcomes. Design to-be processes and supporting operating model components (RACI, controls, handoffs, SLAs/OLAs, tooling touchpoints) to improve effectiveness, efficiency and risk management. Manage cross-functional process touchpoints (e.g., Risk, Compliance, Data Privacy, Procurement/TPRM and Finance as applicable) and ensure Technology processes align with enterprise requirements and policies. Facilitate governance and stakeholder forums to agree standards, drive adoption, manage exceptions and ensure consistency across regions/teams and with the parent company. Define and communicate how Technology services are delivered and how colleagues engage with Technology (service catalogue, request paths, escalation routes, ownership and key service information). Create clear, executive-ready materials (process packs, impacts, roadmaps and decision papers) and present recommendations to senior stakeholders with confidence and clarity. Ensure process alignment with the parent company, recommending local tailoring where required while maintaining control and auditability. Embed risk, compliance and control requirements into process design (including evidence, approvals, segregation of duties, and data handling), working closely with 2nd line functions. Identify and assess automation opportunities (workflow, tooling, standardisation), facilitating workshops to define requirements, benefits, risks and implementation approach. Use data and analysis (including AI-enabled techniques where appropriate) to quantify process performance, identify trends, pinpoint root causes and prioritise improvements. Ensure any use of AI/automation within Technology processes follows governance (tool/model approval where applicable), data classification, confidentiality and appropriate human oversight. Represent Technology process requirements in company-wide initiatives, workshops and forums, influencing outcomes and driving adoption of agreed standards. Conduct periodic health checks/audits of process documentation and improvement governance, tracking actions through to completion and evidencing compliance to standards. Lead delivery of process improvement initiatives (including coordinating internal resources and 3rd parties), working with minimal supervision and escalating risks/issues appropriately. Skills/Experience Essential Technology process improvement delivery across global/regional teams. Stakeholder management and facilitation (workshops, consensus) plus executive- ready communication. Self-starter; owns work end-to-end and escalates risks/issues appropriately. Working knowledge of AI for process improvement (e.g., LLMs, text analytics) applied with appropriate governance and oversight. Desirable Enterprise platforms and delivery methods (e.g., finance/HR/actuarial; transformation, Agile/DevOps). Exposure to process mining/workflow analytics and operational reporting. Personal Characteristics Collaborative and service-focused; builds trusted partnerships across teams. Clear communicator; translates complex/process or data topics for non-technical audiences and presents to senior stakeholders. Facilitative leader; plans workshops, handles disagreement constructively, and drives outcomes. Data-driven and decisive; uses evidence and customer feedback to make sound decisions. Adaptable; thrives in change/ambiguity and fast-paced environments with competing priorities. Analytical problem-solver with strong attention to detail; works independently and with others. Maintains confidentiality and professionalism. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Senior Technology Process Improvement Analyst Job Description We are currently seeking to recruit a Senior Technology Process Improvement Analyst to join our technology function in London. The team operates on a global basis, and we are looking for a Technology Process Improvement Analyst to be part of the team to improve systems and process efficiency and effectiveness. This is an exciting role for someone with drive and enthusiasm for Technology process improvement and identifying efficiency gains. The successful candidate will bring external experience and expertise in mapping processes in a common uniformed way to ensure relevance and continued maintenance, ensure clear operating models and high-quality service standards sharing best practice and engagement with key stakeholders and 3rd party vendors. This role is a fantastic opportunity to help build, shape and scale the Technology Process & Governance function. Duties Own and maintain Technology process documentation (process maps, procedures, workflows and service catalogues), ensuring it remains current, consistent and fit for purpose. Plan and lead discovery activities (interviews, workshops and walkthroughs) to capture as-is processes, pain points, controls and dependencies across Technology and business stakeholders. Identify process gaps, inefficiencies and control weaknesses; perform root-cause analysis; and produce clear, prioritised improvement recommendations with measurable outcomes. Design to-be processes and supporting operating model components (RACI, controls, handoffs, SLAs/OLAs, tooling touchpoints) to improve effectiveness, efficiency and risk management. Manage cross-functional process touchpoints (e.g., Risk, Compliance, Data Privacy, Procurement/TPRM and Finance as applicable) and ensure Technology processes align with enterprise requirements and policies. Facilitate governance and stakeholder forums to agree standards, drive adoption, manage exceptions and ensure consistency across regions/teams and with the parent company. Define and communicate how Technology services are delivered and how colleagues engage with Technology (service catalogue, request paths, escalation routes, ownership and key service information). Create clear, executive-ready materials (process packs, impacts, roadmaps and decision papers) and present recommendations to senior stakeholders with confidence and clarity. Ensure process alignment with the parent company, recommending local tailoring where required while maintaining control and auditability. Embed risk, compliance and control requirements into process design (including evidence, approvals, segregation of duties, and data handling), working closely with 2nd line functions. Identify and assess automation opportunities (workflow, tooling, standardisation), facilitating workshops to define requirements, benefits, risks and implementation approach. Use data and analysis (including AI-enabled techniques where appropriate) to quantify process performance, identify trends, pinpoint root causes and prioritise improvements. Ensure any use of AI/automation within Technology processes follows governance (tool/model approval where applicable), data classification, confidentiality and appropriate human oversight. Represent Technology process requirements in company-wide initiatives, workshops and forums, influencing outcomes and driving adoption of agreed standards. Conduct periodic health checks/audits of process documentation and improvement governance, tracking actions through to completion and evidencing compliance to standards. Lead delivery of process improvement initiatives (including coordinating internal resources and 3rd parties), working with minimal supervision and escalating risks/issues appropriately. Skills/Experience Essential Technology process improvement delivery across global/regional teams. Stakeholder management and facilitation (workshops, consensus) plus executive- ready communication. Self-starter; owns work end-to-end and escalates risks/issues appropriately. Working knowledge of AI for process improvement (e.g., LLMs, text analytics) applied with appropriate governance and oversight. Desirable Enterprise platforms and delivery methods (e.g., finance/HR/actuarial; transformation, Agile/DevOps). Exposure to process mining/workflow analytics and operational reporting. Personal Characteristics Collaborative and service-focused; builds trusted partnerships across teams. Clear communicator; translates complex/process or data topics for non-technical audiences and presents to senior stakeholders. Facilitative leader; plans workshops, handles disagreement constructively, and drives outcomes. Data-driven and decisive; uses evidence and customer feedback to make sound decisions. Adaptable; thrives in change/ambiguity and fast-paced environments with competing priorities. Analytical problem-solver with strong attention to detail; works independently and with others. Maintains confidentiality and professionalism. Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
Job Title Senior Pricing Analyst, S&R Job Description The Team The Savings & Retirement Deal Pricing team are responsible for producing the fees & premiums to send to clients in our global markets. The team covers a range of products across the bulk annuity market in Europe & North America, individual retirement products and a range of savings & protection benefits. The transactions will be across different structures including funded, longevity swaps and new business flow deals. Key Responsibilities: The team focusses on the cashflow & capital modelling, ensuring the specific products & risks are appropriately captured in pricing. We will produce the deal metrics to ensure these meet all pricing hurdles & governance requirements. Working with the client solutions team we have a strong focus on optimising deal structures to provide clients with a strong commercial package whilst ensuring an efficient capital structure for PL Re. For deals with a funded element, we will work closely with the S&R PPS team & the Pacific Life Investments team to set an investment strategy to appropriately match the liabilities & client needs. The team is responsible for the pricing activities related to treaty execution, and ensure the required information is handed over to the S&R inforce management team for implementation. The Role We have an exciting opportunity for an individual with strong technical actuarial / investment background to join the S&R Deal Pricing team delivering on the team's responsibilities. Some of the responsibilities of the role include: Take ownership of the existing pricing tools (Tyche models and Excel models). Being responsible for the process of producing pricing quotes and making any upgrades and changes to the tools as required. Identify inefficiencies in pricing processes & controls and implement improvements to address these as part of PL Re's drive for process enhancements. Understanding of macroeconomic assumptions (interest rates, credit spreads, FX) impact on pricing. Being able to obtain and interpret required investment data from Bloomberg and from investment teams. Understand the drivers of capital requirements for S&R products and how these vary under different reinsurance structures. This includes across economic capital, Bermuda Monetary Authority and NAIC RBC regimes. Working with the insurance pricing team on understanding benefit structures and developing the insurance basis for S&R transactions Following the investment markets and being able to translate and explain changes in the market conditions into changes to pricing. Work with the asset management team to agree investment assumptions for pricing. Work with the client solutions team to continually develop our proposition and look for and build strategies that manage and mitigate risks such as currency, inflation etc. Qualifications & Experience Core skills and experience: Strong technical skills necessary to build and run actuarial models, including pricing tools. Prior experience in Pricing is not necessarily required, but broad understanding of modelling mortality and/or market risks will be an advantage. Student member of the IFoA or SOA, making good progress through the professional exams Ability to work independently on reviewing critically numbers coming out of the model, understanding what drives changes, sense-checking results (at the level appropriate for an analyst). Being able to work in a flexible, dynamic team environment with occasional high-pressure deadlines based around transaction process. Able to build relationships with colleagues in different teams and office locations. Experience of transactions and/or pricing work is beneficial but not essential. Strong experience of Excel and actuarial modelling software (Tyche or similar) Good general understanding of market risks (interest rates, FX, credit spread, liquidity) and how they impact insurance capitalization. Strong communication skills. Able to communicate complex actuarial concepts to a range of audiences both verbally and written. Non-essential but useful skills and experience: Understanding of Pension Risk Transfer markets Understanding of life insurance company balance sheets and capital and profit reporting regimes (IFRS, Solvency II, US GAAP, BMA). Programming experience including VBA & Tyche Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
May 05, 2026
Full time
Job Title Senior Pricing Analyst, S&R Job Description The Team The Savings & Retirement Deal Pricing team are responsible for producing the fees & premiums to send to clients in our global markets. The team covers a range of products across the bulk annuity market in Europe & North America, individual retirement products and a range of savings & protection benefits. The transactions will be across different structures including funded, longevity swaps and new business flow deals. Key Responsibilities: The team focusses on the cashflow & capital modelling, ensuring the specific products & risks are appropriately captured in pricing. We will produce the deal metrics to ensure these meet all pricing hurdles & governance requirements. Working with the client solutions team we have a strong focus on optimising deal structures to provide clients with a strong commercial package whilst ensuring an efficient capital structure for PL Re. For deals with a funded element, we will work closely with the S&R PPS team & the Pacific Life Investments team to set an investment strategy to appropriately match the liabilities & client needs. The team is responsible for the pricing activities related to treaty execution, and ensure the required information is handed over to the S&R inforce management team for implementation. The Role We have an exciting opportunity for an individual with strong technical actuarial / investment background to join the S&R Deal Pricing team delivering on the team's responsibilities. Some of the responsibilities of the role include: Take ownership of the existing pricing tools (Tyche models and Excel models). Being responsible for the process of producing pricing quotes and making any upgrades and changes to the tools as required. Identify inefficiencies in pricing processes & controls and implement improvements to address these as part of PL Re's drive for process enhancements. Understanding of macroeconomic assumptions (interest rates, credit spreads, FX) impact on pricing. Being able to obtain and interpret required investment data from Bloomberg and from investment teams. Understand the drivers of capital requirements for S&R products and how these vary under different reinsurance structures. This includes across economic capital, Bermuda Monetary Authority and NAIC RBC regimes. Working with the insurance pricing team on understanding benefit structures and developing the insurance basis for S&R transactions Following the investment markets and being able to translate and explain changes in the market conditions into changes to pricing. Work with the asset management team to agree investment assumptions for pricing. Work with the client solutions team to continually develop our proposition and look for and build strategies that manage and mitigate risks such as currency, inflation etc. Qualifications & Experience Core skills and experience: Strong technical skills necessary to build and run actuarial models, including pricing tools. Prior experience in Pricing is not necessarily required, but broad understanding of modelling mortality and/or market risks will be an advantage. Student member of the IFoA or SOA, making good progress through the professional exams Ability to work independently on reviewing critically numbers coming out of the model, understanding what drives changes, sense-checking results (at the level appropriate for an analyst). Being able to work in a flexible, dynamic team environment with occasional high-pressure deadlines based around transaction process. Able to build relationships with colleagues in different teams and office locations. Experience of transactions and/or pricing work is beneficial but not essential. Strong experience of Excel and actuarial modelling software (Tyche or similar) Good general understanding of market risks (interest rates, FX, credit spread, liquidity) and how they impact insurance capitalization. Strong communication skills. Able to communicate complex actuarial concepts to a range of audiences both verbally and written. Non-essential but useful skills and experience: Understanding of Pension Risk Transfer markets Understanding of life insurance company balance sheets and capital and profit reporting regimes (IFRS, Solvency II, US GAAP, BMA). Programming experience including VBA & Tyche Working For Pacific Life Re Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities. Benefits (Only for Permanent and Fixed Term Employees) Leave 25 days of annual leave with option to buy/sell more days Adoption and fertility leave Generous enhanced parental leave Healthcare Comprehensive private insurance coverage for employee and dependents Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary Optical benefits Savings & Retirement 15% combined employee/employer contributions Wellness Subsidized gym membership Access to Employee Assistance Program Cycle to Work and Electric Car Salary Sacrifice Scheme Time off for volunteering Charitable matching of employee donations As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible. Pacific Life Re Values Please click here to view our company values
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Gleeson Recruitment Group
Leicester, Leicestershire
Data Engineer (SQL / Python) Onsite 3 times per week (Leicester or Nottingham office) £35K - £40K DOE Our client is looking to appoint a Data Engineer to join their expanding data team. This is an excellent opportunity for someone with solid foundational experience who is eager to develop their skills and grow within a modern, cloud-based data environment. Working alongside senior engineers and analysts, the successful candidate will contribute to the design and development of scalable data solutions while gaining exposure to cutting-edge technologies. The role will involve: Supporting the development and maintenance of cloud-based data pipelines Assisting in the design and optimisation of data models and architectures Working with analytics teams to ensure high-quality, reliable data outputs Contributing to best practices in data governance and engineering standards The successful candidate will ideally have: Experience with at least one cloud platform (Azure, AWS, or Snowflake) Exposure to Databricks or similar modern data processing tools Working knowledge of SQL and some experience with Python An understanding of data warehousing concepts A strong desire to learn, develop, and progress within a data engineering career Importantly, given the level of this role, our client is open to candidates who may not tick every box. They are keen to speak with individuals who demonstrate strong potential, a solid grasp of core concepts, and a genuine enthusiasm to build their technical capability within a supportive team environment. This role offers genuine progression, hands-on learning from experienced engineers, and the chance to be part of a collaborative and forward-thinking data team. Please apply asap if interested - GleeIT - Data Engineer At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 05, 2026
Full time
Data Engineer (SQL / Python) Onsite 3 times per week (Leicester or Nottingham office) £35K - £40K DOE Our client is looking to appoint a Data Engineer to join their expanding data team. This is an excellent opportunity for someone with solid foundational experience who is eager to develop their skills and grow within a modern, cloud-based data environment. Working alongside senior engineers and analysts, the successful candidate will contribute to the design and development of scalable data solutions while gaining exposure to cutting-edge technologies. The role will involve: Supporting the development and maintenance of cloud-based data pipelines Assisting in the design and optimisation of data models and architectures Working with analytics teams to ensure high-quality, reliable data outputs Contributing to best practices in data governance and engineering standards The successful candidate will ideally have: Experience with at least one cloud platform (Azure, AWS, or Snowflake) Exposure to Databricks or similar modern data processing tools Working knowledge of SQL and some experience with Python An understanding of data warehousing concepts A strong desire to learn, develop, and progress within a data engineering career Importantly, given the level of this role, our client is open to candidates who may not tick every box. They are keen to speak with individuals who demonstrate strong potential, a solid grasp of core concepts, and a genuine enthusiasm to build their technical capability within a supportive team environment. This role offers genuine progression, hands-on learning from experienced engineers, and the chance to be part of a collaborative and forward-thinking data team. Please apply asap if interested - GleeIT - Data Engineer At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 05, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplinesTeam overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplinesTeam overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Data Analyst (On-Site / possible some Hybrid) Drive Data. Influence Decisions. Deliver Impact. We're seeking a commercially focused, insight-driven Data Analyst who excels at transforming complex data into clear, actionable insights. This is more than a reporting role - it's an opportunity to directly influence strategic decisions, improve profitability, and enhance operational performance across a large, fast-paced organisation. If you're naturally curious, enjoy challenging assumptions, and thrive on uncovering trends that others miss, this role offers a genuine platform to make an impact. The Role As a key partner to Finance, Leadership, and Operations teams, you will: Turn operational and service centre data into meaningful commercial insights Identify trends, patterns, and key performance drivers affecting revenue and profitability Analyse end-to-end processes to uncover inefficiencies and optimisation opportunities Develop and deliver dynamic, user-friendly Power BI dashboards for real-time decision-making Challenge existing processes by identifying gaps and building data-backed business cases Present complex findings clearly and confidently to senior stakeholders Ensure high standards of data integrity, accuracy, and consistency Collaborate across teams to translate insights into measurable business improvements About You Proven experience as a Data or Business Analyst (ideally in retail, automotive, manufacturing, or similar sectors) Strong Power BI expertise (2-3+ years) with a flair for impactful visualisation Solid SQL skills with experience handling large, complex datasets Advanced Excel capabilities Experience with Python (desirable, not essential) Highly analytical with a curious, problem-solving mindset Strong communicator, able to translate technical insights into business language Detail-oriented with a strong commitment to data quality Able to manage multiple priorities in a fast-paced environment Understanding of data warehousing concepts Why This Role Matters This role sits at the core of business performance. Your insights will directly shape strategic decisions, improve operational efficiency, and drive commercial success. You won't just report on data - you'll influence what happens next. What's on Offer Salary up to £45,000 (depending on experience) Hybrid working (1-2 days from home) Modern offices with excellent facilities, including a gym and on-site restaurant Opportunity to work in a large, evolving organisation where your impact is visible Location This is not a remote role . Regular on-site presence is required.
May 04, 2026
Full time
Data Analyst (On-Site / possible some Hybrid) Drive Data. Influence Decisions. Deliver Impact. We're seeking a commercially focused, insight-driven Data Analyst who excels at transforming complex data into clear, actionable insights. This is more than a reporting role - it's an opportunity to directly influence strategic decisions, improve profitability, and enhance operational performance across a large, fast-paced organisation. If you're naturally curious, enjoy challenging assumptions, and thrive on uncovering trends that others miss, this role offers a genuine platform to make an impact. The Role As a key partner to Finance, Leadership, and Operations teams, you will: Turn operational and service centre data into meaningful commercial insights Identify trends, patterns, and key performance drivers affecting revenue and profitability Analyse end-to-end processes to uncover inefficiencies and optimisation opportunities Develop and deliver dynamic, user-friendly Power BI dashboards for real-time decision-making Challenge existing processes by identifying gaps and building data-backed business cases Present complex findings clearly and confidently to senior stakeholders Ensure high standards of data integrity, accuracy, and consistency Collaborate across teams to translate insights into measurable business improvements About You Proven experience as a Data or Business Analyst (ideally in retail, automotive, manufacturing, or similar sectors) Strong Power BI expertise (2-3+ years) with a flair for impactful visualisation Solid SQL skills with experience handling large, complex datasets Advanced Excel capabilities Experience with Python (desirable, not essential) Highly analytical with a curious, problem-solving mindset Strong communicator, able to translate technical insights into business language Detail-oriented with a strong commitment to data quality Able to manage multiple priorities in a fast-paced environment Understanding of data warehousing concepts Why This Role Matters This role sits at the core of business performance. Your insights will directly shape strategic decisions, improve operational efficiency, and drive commercial success. You won't just report on data - you'll influence what happens next. What's on Offer Salary up to £45,000 (depending on experience) Hybrid working (1-2 days from home) Modern offices with excellent facilities, including a gym and on-site restaurant Opportunity to work in a large, evolving organisation where your impact is visible Location This is not a remote role . Regular on-site presence is required.
Business Analyst - SAP RISE Migration (Data & Processes) Initial 6 month contract Major Transformation Programme £500-600pd inside IR35 Hybrid working in Manchester as needed for meetings & workshops We're looking for a hands-on Business Analyst to play a key role in a large-scale SAP RISE migration programme, focused on data, processes and capability build out. This is a high-impact, discovery-led role where you'll operate with strong autonomy; owning conversations, shaping requirements and translating complex business problems into clear, actionable outputs for engineering and product teams. You'll be working at the heart of a data-driven transformation, helping define how data flows into SAP RISE, where data quality is governed and how processes are redesigned for the future state. What You'll Be Doing: Discovery & Problem Solving Take ownership of end-to-end discovery within your capability area Engage the business to understand problems, challenge assumptions and define solutions Confidently work from problem analysis recommendation presentation Translate ambiguity into structured outputs and clear direction Data & Process Analysis Analyse data flows, pipelines and process interactions feeding into SAP RISE Define where data quality, ownership and governance should sit Work closely with engineering teams to ensure feasible and scalable solutions Support migration from legacy SAP ECC environments into future-state architecture Stakeholder Management Proactively engage and manage stakeholders across Product, Engineering, Finance Tech and Operations Lead workshops (Manchester based) to drive alignment and gather requirements Communicate effectively across both technical and non-technical audiences Operate confidently across international teams Requirements & Delivery Own requirements and artefacts end-to-end (including PRDs, process flows and documentation) Get into the detail where needed but confidently summarise and present at a senior level Identify dependencies across the wider programme and avoid siloed thinking What We're Looking For: Strong Business Analysis experience in complex, data-driven environments Proven ability to own stakeholder conversations and drive outcomes independently Experience working on SAP migrations (ideally SAP RISE or ECC transformation) Strong communication skills, able to deep dive and summarise effectively Confident, proactive and comfortable working in ambiguity Experience with data flows, pipelines or data-led transformation projects Exposure to finance systems or enterprise-scale platforms highly desirable Experience working across global teams and multi-location programmes
May 04, 2026
Contractor
Business Analyst - SAP RISE Migration (Data & Processes) Initial 6 month contract Major Transformation Programme £500-600pd inside IR35 Hybrid working in Manchester as needed for meetings & workshops We're looking for a hands-on Business Analyst to play a key role in a large-scale SAP RISE migration programme, focused on data, processes and capability build out. This is a high-impact, discovery-led role where you'll operate with strong autonomy; owning conversations, shaping requirements and translating complex business problems into clear, actionable outputs for engineering and product teams. You'll be working at the heart of a data-driven transformation, helping define how data flows into SAP RISE, where data quality is governed and how processes are redesigned for the future state. What You'll Be Doing: Discovery & Problem Solving Take ownership of end-to-end discovery within your capability area Engage the business to understand problems, challenge assumptions and define solutions Confidently work from problem analysis recommendation presentation Translate ambiguity into structured outputs and clear direction Data & Process Analysis Analyse data flows, pipelines and process interactions feeding into SAP RISE Define where data quality, ownership and governance should sit Work closely with engineering teams to ensure feasible and scalable solutions Support migration from legacy SAP ECC environments into future-state architecture Stakeholder Management Proactively engage and manage stakeholders across Product, Engineering, Finance Tech and Operations Lead workshops (Manchester based) to drive alignment and gather requirements Communicate effectively across both technical and non-technical audiences Operate confidently across international teams Requirements & Delivery Own requirements and artefacts end-to-end (including PRDs, process flows and documentation) Get into the detail where needed but confidently summarise and present at a senior level Identify dependencies across the wider programme and avoid siloed thinking What We're Looking For: Strong Business Analysis experience in complex, data-driven environments Proven ability to own stakeholder conversations and drive outcomes independently Experience working on SAP migrations (ideally SAP RISE or ECC transformation) Strong communication skills, able to deep dive and summarise effectively Confident, proactive and comfortable working in ambiguity Experience with data flows, pipelines or data-led transformation projects Exposure to finance systems or enterprise-scale platforms highly desirable Experience working across global teams and multi-location programmes
Senior Cyber Security Splunk SME Full Time Permanent Fully onsite - Moorgate, London EC2Y £80-92K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Splunk SME looking for a new challenge? Do you have a strong background in Splunk, IAM and SOAR with a high-level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM, we are recruiting for a full time permanent Splunk SME for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. They're a rapidly growing, people-first technology organisation and part of a $1B global service provider delivering end-to-end IT Outsourcing (ITO) and Cyber Defence services to clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your career journey every step of the way. The Opportunity: We are looking for a skilled Splunk Specialist to deliver end-to-end Splunk engagements, helping clients build and enhance their security monitoring capabilities. You will lead the full project lifecycle, from requirements gathering and stakeholder engagement through to data onboarding, alert development, and dashboard creation, ensuring solutions are aligned to both business and security objectives. You will bring strong hands-on experience with Splunk Enterprise Security and a proven track record in delivering cybersecurity projects. This includes designing and implementing detection use cases, tuning alerts, and developing dashboards that provide clear, actionable insights for security operations teams. Experience with SOAR and UEBA technologies is advantageous but not essential. This role suits someone who enjoys working in a client-facing environment, solving complex challenges, and contributing to the ongoing evolution of modern Security Operations Centres. What You'll Be Doing: Design, build, and continuously enhance detection capabilities within Splunk across Linux and Windows environments, including log onboarding, normalisation, and enrichment Develop and maintain high-quality detection content such as correlation searches and risk-based alerting within Splunk Enterprise Security Write and optimise complex queries to support threat detection, proactive threat hunting, and anomaly identification Map detection logic to adversary behaviours using the MITRE ATT&CK Framework, ensuring effective coverage of tactics, techniques, and procedures Work with the wider Splunk ecosystem, including tools like TrackMe, and contribute to automation and orchestration initiatives (including exposure to SOAR where applicable) Leverage scripting languages such as Python and PowerShell to automate detection logic, enrich data, and integrate with security workflows Provide mentorship and technical guidance to junior engineers, particularly on Splunk backend activities such as data ingestion, parsing, indexing, and troubleshooting Collaborate closely with SOC analysts, incident responders, and global engineering teams to improve detection and response capabilities Apply strong analytical and problem-solving skills to translate threat intelligence into actionable detection use cases and continuously improve security operations What We're Looking For: Essential: Experience working on multiple projects with broad scope, ambiguity, and a high degree of difficulty Demonstrable proficiency across a wide range of IT and cybersecurity technologies Strong knowledge of key cybersecurity domains, including Identity and Access Management and Incident Management High-level analytical ability to solve unusual and complex problems Ability to maintain up-to-date working knowledge of cybersecurity principles and best practices Experience in senior stakeholder management and providing clear, relevant management reporting, professional communication - written and verbal. Eligibility to work in the UK. Desirable: Experience in technology projects such as cyber infrastructure implementation or replacement initiatives Understanding of global program structures, launch plans, timing, and ownership Ability to coach and mentor team members through knowledge transfer and constructive feedback Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 04, 2026
Full time
Senior Cyber Security Splunk SME Full Time Permanent Fully onsite - Moorgate, London EC2Y £80-92K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Splunk SME looking for a new challenge? Do you have a strong background in Splunk, IAM and SOAR with a high-level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM, we are recruiting for a full time permanent Splunk SME for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. They're a rapidly growing, people-first technology organisation and part of a $1B global service provider delivering end-to-end IT Outsourcing (ITO) and Cyber Defence services to clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your career journey every step of the way. The Opportunity: We are looking for a skilled Splunk Specialist to deliver end-to-end Splunk engagements, helping clients build and enhance their security monitoring capabilities. You will lead the full project lifecycle, from requirements gathering and stakeholder engagement through to data onboarding, alert development, and dashboard creation, ensuring solutions are aligned to both business and security objectives. You will bring strong hands-on experience with Splunk Enterprise Security and a proven track record in delivering cybersecurity projects. This includes designing and implementing detection use cases, tuning alerts, and developing dashboards that provide clear, actionable insights for security operations teams. Experience with SOAR and UEBA technologies is advantageous but not essential. This role suits someone who enjoys working in a client-facing environment, solving complex challenges, and contributing to the ongoing evolution of modern Security Operations Centres. What You'll Be Doing: Design, build, and continuously enhance detection capabilities within Splunk across Linux and Windows environments, including log onboarding, normalisation, and enrichment Develop and maintain high-quality detection content such as correlation searches and risk-based alerting within Splunk Enterprise Security Write and optimise complex queries to support threat detection, proactive threat hunting, and anomaly identification Map detection logic to adversary behaviours using the MITRE ATT&CK Framework, ensuring effective coverage of tactics, techniques, and procedures Work with the wider Splunk ecosystem, including tools like TrackMe, and contribute to automation and orchestration initiatives (including exposure to SOAR where applicable) Leverage scripting languages such as Python and PowerShell to automate detection logic, enrich data, and integrate with security workflows Provide mentorship and technical guidance to junior engineers, particularly on Splunk backend activities such as data ingestion, parsing, indexing, and troubleshooting Collaborate closely with SOC analysts, incident responders, and global engineering teams to improve detection and response capabilities Apply strong analytical and problem-solving skills to translate threat intelligence into actionable detection use cases and continuously improve security operations What We're Looking For: Essential: Experience working on multiple projects with broad scope, ambiguity, and a high degree of difficulty Demonstrable proficiency across a wide range of IT and cybersecurity technologies Strong knowledge of key cybersecurity domains, including Identity and Access Management and Incident Management High-level analytical ability to solve unusual and complex problems Ability to maintain up-to-date working knowledge of cybersecurity principles and best practices Experience in senior stakeholder management and providing clear, relevant management reporting, professional communication - written and verbal. Eligibility to work in the UK. Desirable: Experience in technology projects such as cyber infrastructure implementation or replacement initiatives Understanding of global program structures, launch plans, timing, and ownership Ability to coach and mentor team members through knowledge transfer and constructive feedback Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
We are pleased to be working with a national and rapidly expanding wealth management and employee benefits organisation. Owing to this growth our client are seeking a Business Analyst to support a series of M&A integration and change programmes across all areas of the business including operations, finance, technology, compliance, risk etc. Responsibilities: Be the lead for BA activity across multiple initiatives. Support acquisition integration and change programmes throughout the lifecycle. Analyse and document the business needs via process mapping, data analysis etc and translate this into clear requirements for technology and operational teams. Support M&A activities including migrations, business separations etc. Experience: Candidates need demonstrable experience as a Business Analyst working on complex change programmes. It is essential that you have proven hands-on experience within wealth management or broader financial services. You will be comfortable working across business and technology teams and be comfortable operating in a fast moving environment. Candidates need to be able to deal with ambiguity and influence senior stakeholders. In return our client is looking to offer a competitive basic salary and full benefits package including enhanced pension, bonus, generous holiday allowance etc.
May 04, 2026
Full time
We are pleased to be working with a national and rapidly expanding wealth management and employee benefits organisation. Owing to this growth our client are seeking a Business Analyst to support a series of M&A integration and change programmes across all areas of the business including operations, finance, technology, compliance, risk etc. Responsibilities: Be the lead for BA activity across multiple initiatives. Support acquisition integration and change programmes throughout the lifecycle. Analyse and document the business needs via process mapping, data analysis etc and translate this into clear requirements for technology and operational teams. Support M&A activities including migrations, business separations etc. Experience: Candidates need demonstrable experience as a Business Analyst working on complex change programmes. It is essential that you have proven hands-on experience within wealth management or broader financial services. You will be comfortable working across business and technology teams and be comfortable operating in a fast moving environment. Candidates need to be able to deal with ambiguity and influence senior stakeholders. In return our client is looking to offer a competitive basic salary and full benefits package including enhanced pension, bonus, generous holiday allowance etc.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 04, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 04, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you'll do You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you'll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you'll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What's in it for you We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you'll get: Pension and bonus schemes 25 days' holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions-making complex business data more accessible and actionable. What You'll Do On any given day, you'll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation - Handling highly complex, business-critical requests with precision. Collaboration & Solution Development - Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation - Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies - Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise - Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions - Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics - Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence - Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement - Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarant
About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativ click apply for full job details
May 04, 2026
Full time
About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativ click apply for full job details
Senior Data Analyst Marketing & Commercial Performance I'm looking for a Data Analyst to build and own a marketing and sales performance dashboard using Google BigQuery and Looker Studio. This dashboard will support marketing, retail, and commercial teams with insights around campaign uplift, retailer investment impact, market share movement, and product halo effects across multiple markets click apply for full job details
May 04, 2026
Contractor
Senior Data Analyst Marketing & Commercial Performance I'm looking for a Data Analyst to build and own a marketing and sales performance dashboard using Google BigQuery and Looker Studio. This dashboard will support marketing, retail, and commercial teams with insights around campaign uplift, retailer investment impact, market share movement, and product halo effects across multiple markets click apply for full job details
