Senior Underwriter - Financial LinesLocation: LondonEmployment Type: PermanentDepartment: UnderwritingReporting to: Chief Underwriting OfficerAbout the CompanyOur client is a modern, technology-enabled specialty insurance carrier operating in the London Market. The business partners with MGAs, captives and specialist intermediaries to develop innovative insurance programmes tailored to niche market needs.The organisation combines underwriting expertise with data and operational agility to deliver sustainable, profitable programmes across the specialty insurance market.The RoleOur client is looking to appoint an experienced Senior Financial Lines Underwriter to join their London underwriting team.The role will focus on evaluating and onboarding delegated underwriting programmes across financial lines, working closely with MGAs, brokers and internal stakeholders to assess programme viability and performance.Key ResponsibilitiesAssess and evaluate new delegated underwriting programme opportunities within financial linesAnalyse programme profitability, pricing structure and risk exposureProvide technical underwriting expertise across Financial Lines risks (e.g. D&O, E&O, Cyber)Support onboarding of new programmes and operational implementationCollaborate with operations, finance, legal and compliance teamsContribute to underwriting guidelines, coverage structures and pricing strategiesSupport portfolio management and programme performance monitoringAssist with reinsurance strategy and capital allocationExperience & Knowledge8+ years underwriting experience within Financial LinesStrong understanding of delegated authority and MGA programmesExperience within the London MarketKnowledge of underwriting profitability drivers and programme performance metricsStrong stakeholder management and relationship-building abilitiesSkillsStrong technical underwriting and analytical capabilitiesExcellent communication and negotiation skillsCommercial mindset with attention to detailComfortable working in a growth-focused and evolving environmentWhat's on OfferOpportunity to join a fast-growing specialty insurance platformExposure to innovative financial lines programmesEntrepreneurial and collaborative cultureHighly competitive salary and benefits package
Mar 20, 2026
Full time
Senior Underwriter - Financial LinesLocation: LondonEmployment Type: PermanentDepartment: UnderwritingReporting to: Chief Underwriting OfficerAbout the CompanyOur client is a modern, technology-enabled specialty insurance carrier operating in the London Market. The business partners with MGAs, captives and specialist intermediaries to develop innovative insurance programmes tailored to niche market needs.The organisation combines underwriting expertise with data and operational agility to deliver sustainable, profitable programmes across the specialty insurance market.The RoleOur client is looking to appoint an experienced Senior Financial Lines Underwriter to join their London underwriting team.The role will focus on evaluating and onboarding delegated underwriting programmes across financial lines, working closely with MGAs, brokers and internal stakeholders to assess programme viability and performance.Key ResponsibilitiesAssess and evaluate new delegated underwriting programme opportunities within financial linesAnalyse programme profitability, pricing structure and risk exposureProvide technical underwriting expertise across Financial Lines risks (e.g. D&O, E&O, Cyber)Support onboarding of new programmes and operational implementationCollaborate with operations, finance, legal and compliance teamsContribute to underwriting guidelines, coverage structures and pricing strategiesSupport portfolio management and programme performance monitoringAssist with reinsurance strategy and capital allocationExperience & Knowledge8+ years underwriting experience within Financial LinesStrong understanding of delegated authority and MGA programmesExperience within the London MarketKnowledge of underwriting profitability drivers and programme performance metricsStrong stakeholder management and relationship-building abilitiesSkillsStrong technical underwriting and analytical capabilitiesExcellent communication and negotiation skillsCommercial mindset with attention to detailComfortable working in a growth-focused and evolving environmentWhat's on OfferOpportunity to join a fast-growing specialty insurance platformExposure to innovative financial lines programmesEntrepreneurial and collaborative cultureHighly competitive salary and benefits package
Your new company A well-established and respected insurance organisation within the London Market is seeking a skilled Motor and Property/Liability Claims Adjuster to join its high-performing team. This is a fantastic opportunity to work within a collaborative environment that values technical expertise, commercial awareness, and proactive claims handling. The company offers a broad portfolio of commercial risks and is known for its commitment to professional development and operational excellence. Your new role In this role, you will be responsible for managing a range of claims from initial notification through to final settlement across Motor, Property and Liability. You'll be expected to respond promptly to new claims, set up files, and gather all necessary documentation to support resolution. Where appropriate, you will appoint external experts such as loss adjusters, engineers, and legal advisors to assist in the claims process. Communication with brokers, policyholders, and other stakeholders will be a key part of your day-to-day responsibilities, ensuring that claims are handled efficiently and with a commercially minded approach. You will also be expected to maintain accurate records, ensure all correspondence is properly filed within the digital claim's system, and escalate any material concerns to senior team members. Attendance at internal and external claims meetings may be required, and you'll be encouraged to contribute to the continuous improvement of claims practices. Collaboration with other departments and industry bodies will be part of your remit, and you'll play a key role in safeguarding the company's interests throughout the claim's lifecycle. What you'll need to succeed To be successful in this role, you should have at least five years of experience in claims handling across the Motor, Property/Liability class of business, ideally within the London Market. A solid understanding of SME policy wording is essential, along with strong technical knowledge in motor claims and exposure to property or liability lines. You'll need to be confident working with figures and comfortable engaging with a range of stakeholders, including brokers, policyholders, and external experts. Strong interpersonal and communication skills are vital, as is a high level of attention to detail and accuracy. You should be willing to take ownership of your work and demonstrate accountability in your decision-making. Proficiency in Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint is expected, and you'll receive full training on internal systems and products to support your success in the role. What you'll get in return This is a unique opportunity to join a forward-thinking claims team within a leading London Market insurer. You'll benefit from a supportive working environment, exposure to complex and varied claims, and opportunities for professional growth. The company offers a competitive salary and benefits package, along with the chance to make a meaningful impact in a key business area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 19, 2026
Full time
Your new company A well-established and respected insurance organisation within the London Market is seeking a skilled Motor and Property/Liability Claims Adjuster to join its high-performing team. This is a fantastic opportunity to work within a collaborative environment that values technical expertise, commercial awareness, and proactive claims handling. The company offers a broad portfolio of commercial risks and is known for its commitment to professional development and operational excellence. Your new role In this role, you will be responsible for managing a range of claims from initial notification through to final settlement across Motor, Property and Liability. You'll be expected to respond promptly to new claims, set up files, and gather all necessary documentation to support resolution. Where appropriate, you will appoint external experts such as loss adjusters, engineers, and legal advisors to assist in the claims process. Communication with brokers, policyholders, and other stakeholders will be a key part of your day-to-day responsibilities, ensuring that claims are handled efficiently and with a commercially minded approach. You will also be expected to maintain accurate records, ensure all correspondence is properly filed within the digital claim's system, and escalate any material concerns to senior team members. Attendance at internal and external claims meetings may be required, and you'll be encouraged to contribute to the continuous improvement of claims practices. Collaboration with other departments and industry bodies will be part of your remit, and you'll play a key role in safeguarding the company's interests throughout the claim's lifecycle. What you'll need to succeed To be successful in this role, you should have at least five years of experience in claims handling across the Motor, Property/Liability class of business, ideally within the London Market. A solid understanding of SME policy wording is essential, along with strong technical knowledge in motor claims and exposure to property or liability lines. You'll need to be confident working with figures and comfortable engaging with a range of stakeholders, including brokers, policyholders, and external experts. Strong interpersonal and communication skills are vital, as is a high level of attention to detail and accuracy. You should be willing to take ownership of your work and demonstrate accountability in your decision-making. Proficiency in Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint is expected, and you'll receive full training on internal systems and products to support your success in the role. What you'll get in return This is a unique opportunity to join a forward-thinking claims team within a leading London Market insurer. You'll benefit from a supportive working environment, exposure to complex and varied claims, and opportunities for professional growth. The company offers a competitive salary and benefits package, along with the chance to make a meaningful impact in a key business area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Capital Private Finance
Cheltenham, Gloucestershire
Job Description We are looking for a Senior Mortgage Broker to work alongside our premium Estate Agency Partner John D Wood & Co surrounding areas. A realistic OTE year 1 of £60,000 This role is to support 5 John D Wood branches and offers hybrid working between home and the office. Capital Private Finance was established in 2010 and specialises in all aspects of property finance. Being part of the largest and most successful estate agency and property services provider in the UK, working with over 110 branches of Hamptons and John D Wood across London and the South.Our advisors provide advice to clients regarding their property-based finance needs and are able to assist those with complex income structures and more unusual circumstances. In addition our advisors are to assist clients with specialist lending solutions such as bridging, equity release and commercial. The right candidate will Hold full CeMAP or equivalent qualification. Ideally 2 years active broker experience. Provide an excellent level of customer service. A drive and enthusiasm to succeed. Within this role you will be provided with: Competitive salary, uncapped commission (realistic OTE year 1 of £60k), with the opportunity of an annual bonus based on performance. Annual leave starting with 20 days per annum plus bank holidays, car allowance, pension, healthcare and other employee benefits. Leads from our John D Wood & Co colleagues. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS02118
Mar 19, 2026
Full time
Job Description We are looking for a Senior Mortgage Broker to work alongside our premium Estate Agency Partner John D Wood & Co surrounding areas. A realistic OTE year 1 of £60,000 This role is to support 5 John D Wood branches and offers hybrid working between home and the office. Capital Private Finance was established in 2010 and specialises in all aspects of property finance. Being part of the largest and most successful estate agency and property services provider in the UK, working with over 110 branches of Hamptons and John D Wood across London and the South.Our advisors provide advice to clients regarding their property-based finance needs and are able to assist those with complex income structures and more unusual circumstances. In addition our advisors are to assist clients with specialist lending solutions such as bridging, equity release and commercial. The right candidate will Hold full CeMAP or equivalent qualification. Ideally 2 years active broker experience. Provide an excellent level of customer service. A drive and enthusiasm to succeed. Within this role you will be provided with: Competitive salary, uncapped commission (realistic OTE year 1 of £60k), with the opportunity of an annual bonus based on performance. Annual leave starting with 20 days per annum plus bank holidays, car allowance, pension, healthcare and other employee benefits. Leads from our John D Wood & Co colleagues. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS02118
Senior Property & Package Underwriter Hybrid Working - 1/2 days a week in the Chelmsford office Salary - £50,000 to £60,000 depending on experience IPS Group are working with a well-established insurer in Chelsmford that is looking to strengthen their Underwriting team by bringing in a Senior Property & Package Underwriter, with a focus on Commercial Combined & Real estate risks . The role This role would be part of the Existing business team with a real focus on Commercial Combined & Real estate policies working with premiums in the range of £5k-30k, sometimes larger. Although the role is Chelmsford based, you be working closely with regional teams to strengthen underwriting capability, shape the distribution strategy, and deliver top class service to their broker partners. What's required? If you're a Commercial Underwriter that has extensive market knowledge and a wealthy background trading Commercial Combined & Real estate business looking to take that step up into a senior role, or currently in a senior position looking for a change, this could be a real opportunity for you to develop and grow professionally.Candidates from either a composite Insurer or MGA will be considered as long as you are able to display the right attributes.
Mar 19, 2026
Full time
Senior Property & Package Underwriter Hybrid Working - 1/2 days a week in the Chelmsford office Salary - £50,000 to £60,000 depending on experience IPS Group are working with a well-established insurer in Chelsmford that is looking to strengthen their Underwriting team by bringing in a Senior Property & Package Underwriter, with a focus on Commercial Combined & Real estate risks . The role This role would be part of the Existing business team with a real focus on Commercial Combined & Real estate policies working with premiums in the range of £5k-30k, sometimes larger. Although the role is Chelmsford based, you be working closely with regional teams to strengthen underwriting capability, shape the distribution strategy, and deliver top class service to their broker partners. What's required? If you're a Commercial Underwriter that has extensive market knowledge and a wealthy background trading Commercial Combined & Real estate business looking to take that step up into a senior role, or currently in a senior position looking for a change, this could be a real opportunity for you to develop and grow professionally.Candidates from either a composite Insurer or MGA will be considered as long as you are able to display the right attributes.
Job Title: Hybrid Mortgage Advisor / Hybrid Mortgage Broker - High Earnings Location: Manchester City Centre & Salford Quays Salary: Up to £35,000 Basic (incl. car allowance) OTE: £75,000+ Job Type: Full-Time Permanent Employed or Self-Employed Recruiter: Cameron James Professional Recruitment Hybrid Mortgage Advisor / Mortgage Broker - Manchester City Centre & Salford Quays - High Earnings Cameron James Professional Recruitment is delighted to be working with a highly successful and forward-thinking mortgage and estate agency group based in Manchester City Centre & Salford Quays . Due to exceptional property volumes, strong introducer relationships and a thriving city-centre property market, we are looking to recruit an ambitious Mortgage Advisor / Mortgage Broker to join a flagship hybrid operation offering genuine high earnings and substantial business levels. This is a fantastic opportunity to build a significant mortgage desk within one of Manchester's busiest property markets. The Opportunity Working across Manchester City Centre & Salford Quays , you will benefit from a constant flow of estate agency generated mortgage appointments and high-quality leads. Initially office-based 3-4 days per week to build relationships and maximise opportunity, hybrid flexibility increases as your pipeline and performance grow. Business Levels: 20-25 mortgage appointments per month 8-10 mortgage sign-ups per month Average case size circa £1,800 Average property values £220,000+ Protection conversion 70%+ Realistic OTE £75,000+ with exceptional high earnings potential Key Responsibilities Provide whole-of-market mortgage and protection advice Conduct face-to-face, telephone and virtual appointments Convert estate agency leads into mortgage business Build strong relationships with introducers and branch staff Manage pipeline effectively to maximise completions Deliver FCA compliant, client-focused advice Build a long-term, high-earning mortgage desk Employed Package Basic salary up to £35,000 (including car allowance) Uncapped commission and monthly bonuses Commission structure 5%-32% Pension and death-in-service benefits Full admin and compliance support Structured route to high earnings £75k+ Self-Employed Option 70% commission on self-generated business 45% commission on company leads Full admin and compliance support High volume lead source Exceptional high earnings potential Requirements CeMAP qualified (or equivalent) CAS status preferred Experience as Mortgage Advisor or Mortgage Broker Estate agency experience beneficial Target-driven and commercially minded Based within commuting distance of Manchester Why Apply? High volume mortgage environment Manchester City Centre & Salford Quays locations Strong estate agency introducers Luxury apartment and city market Hybrid working Genuine high earnings opportunity Apply now for a confidential discussion with Cameron James Professional Recruitment.
Mar 19, 2026
Full time
Job Title: Hybrid Mortgage Advisor / Hybrid Mortgage Broker - High Earnings Location: Manchester City Centre & Salford Quays Salary: Up to £35,000 Basic (incl. car allowance) OTE: £75,000+ Job Type: Full-Time Permanent Employed or Self-Employed Recruiter: Cameron James Professional Recruitment Hybrid Mortgage Advisor / Mortgage Broker - Manchester City Centre & Salford Quays - High Earnings Cameron James Professional Recruitment is delighted to be working with a highly successful and forward-thinking mortgage and estate agency group based in Manchester City Centre & Salford Quays . Due to exceptional property volumes, strong introducer relationships and a thriving city-centre property market, we are looking to recruit an ambitious Mortgage Advisor / Mortgage Broker to join a flagship hybrid operation offering genuine high earnings and substantial business levels. This is a fantastic opportunity to build a significant mortgage desk within one of Manchester's busiest property markets. The Opportunity Working across Manchester City Centre & Salford Quays , you will benefit from a constant flow of estate agency generated mortgage appointments and high-quality leads. Initially office-based 3-4 days per week to build relationships and maximise opportunity, hybrid flexibility increases as your pipeline and performance grow. Business Levels: 20-25 mortgage appointments per month 8-10 mortgage sign-ups per month Average case size circa £1,800 Average property values £220,000+ Protection conversion 70%+ Realistic OTE £75,000+ with exceptional high earnings potential Key Responsibilities Provide whole-of-market mortgage and protection advice Conduct face-to-face, telephone and virtual appointments Convert estate agency leads into mortgage business Build strong relationships with introducers and branch staff Manage pipeline effectively to maximise completions Deliver FCA compliant, client-focused advice Build a long-term, high-earning mortgage desk Employed Package Basic salary up to £35,000 (including car allowance) Uncapped commission and monthly bonuses Commission structure 5%-32% Pension and death-in-service benefits Full admin and compliance support Structured route to high earnings £75k+ Self-Employed Option 70% commission on self-generated business 45% commission on company leads Full admin and compliance support High volume lead source Exceptional high earnings potential Requirements CeMAP qualified (or equivalent) CAS status preferred Experience as Mortgage Advisor or Mortgage Broker Estate agency experience beneficial Target-driven and commercially minded Based within commuting distance of Manchester Why Apply? High volume mortgage environment Manchester City Centre & Salford Quays locations Strong estate agency introducers Luxury apartment and city market Hybrid working Genuine high earnings opportunity Apply now for a confidential discussion with Cameron James Professional Recruitment.
Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: £65,000 - £70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment.
Mar 19, 2026
Full time
Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: £65,000 - £70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment.
Senior Sales Negotiator The Role An excellent opportunity for an experienced and driven Senior Sales Negotiator to join a high-performing estate agency team. This role requires a confident and proactive individual who can generate new business, win instructions, negotiate offers effectively, and deliver exceptional service to buyers and sellers. You will play a key role in driving revenue, supporting junior team members, and ensuring transactions progress smoothly from instruction to completion while consistently achieving agreed targets. Key Responsibilities Meet, greet and liaise with new and existing buyers and sellers in a professional manner, both face to face and over the telephone Accurately record client requirements and maintain an up-to-date database Build and maintain strong relationships with buyers, sellers, solicitors, surveyors, financial advisors and internal teams Generate new valuation and instruction opportunities for the branch Book and attend valuations where required, preparing thoroughly with comparable market research Proactively match properties with suitable buyers using market knowledge and database management Arrange and conduct property viewings in a confident, professional and informative manner Provide detailed and constructive feedback to vendors following viewings Negotiate offers effectively, ensuring accurate recording of fixtures, fittings and timescales Qualify buyers by validating chains and affordability, adhering to Anti-Money Laundering regulations Refer clients to recommended mortgage brokers, solicitors and additional services where appropriate Maintain strict key security procedures at all times Liaise closely with the Sales Progression team to support successful completions Identify cross-selling opportunities, including potential lettings business Act as a professional ambassador, maintaining a strong local reputation Support and mentor junior team members where appropriate Achieve and exceed agreed targets and KPIs Comply with Health & Safety and company policies Undertake additional duties as reasonably requested by management Person Profile Experience Essential: Proven experience in estate agency sales Strong track record of generating new business and negotiating offers Experience working to and exceeding sales targets Desirable: Experience in a senior negotiator or similar role Skills & Attributes Essential: Excellent communication and negotiation skills Strong rapport-building ability Confident and professional approach Target-driven and commercially minded Highly organised with strong attention to detail Proactive and self-motivated Professional presentation Strong written and spoken English Good numeracy skills Team player with leadership potential Qualifications Essential: Full UK driving licence and access to own vehicle Desirable: NAEA Certificate in Residential Sales (or equivalent) Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search. Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Mar 19, 2026
Full time
Senior Sales Negotiator The Role An excellent opportunity for an experienced and driven Senior Sales Negotiator to join a high-performing estate agency team. This role requires a confident and proactive individual who can generate new business, win instructions, negotiate offers effectively, and deliver exceptional service to buyers and sellers. You will play a key role in driving revenue, supporting junior team members, and ensuring transactions progress smoothly from instruction to completion while consistently achieving agreed targets. Key Responsibilities Meet, greet and liaise with new and existing buyers and sellers in a professional manner, both face to face and over the telephone Accurately record client requirements and maintain an up-to-date database Build and maintain strong relationships with buyers, sellers, solicitors, surveyors, financial advisors and internal teams Generate new valuation and instruction opportunities for the branch Book and attend valuations where required, preparing thoroughly with comparable market research Proactively match properties with suitable buyers using market knowledge and database management Arrange and conduct property viewings in a confident, professional and informative manner Provide detailed and constructive feedback to vendors following viewings Negotiate offers effectively, ensuring accurate recording of fixtures, fittings and timescales Qualify buyers by validating chains and affordability, adhering to Anti-Money Laundering regulations Refer clients to recommended mortgage brokers, solicitors and additional services where appropriate Maintain strict key security procedures at all times Liaise closely with the Sales Progression team to support successful completions Identify cross-selling opportunities, including potential lettings business Act as a professional ambassador, maintaining a strong local reputation Support and mentor junior team members where appropriate Achieve and exceed agreed targets and KPIs Comply with Health & Safety and company policies Undertake additional duties as reasonably requested by management Person Profile Experience Essential: Proven experience in estate agency sales Strong track record of generating new business and negotiating offers Experience working to and exceeding sales targets Desirable: Experience in a senior negotiator or similar role Skills & Attributes Essential: Excellent communication and negotiation skills Strong rapport-building ability Confident and professional approach Target-driven and commercially minded Highly organised with strong attention to detail Proactive and self-motivated Professional presentation Strong written and spoken English Good numeracy skills Team player with leadership potential Qualifications Essential: Full UK driving licence and access to own vehicle Desirable: NAEA Certificate in Residential Sales (or equivalent) Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search. Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Job Description Are you ready to take the next step in your mortgage career? An exciting opportunity has arisen for a Mortgage Services Sales Manager to join our dynamic team at Countrywide Mortgage Services in Caterham, Surrey This role is perfect for an experienced Mortgage Area Sales Manager looking to excel in a broker environment, or a Senior Mortgage Advisor ready to progress into management. What you'll do: Recruit, lead, and develop a team of Mortgage Consultants, helping them build successful careers within our group. Drive performance and exceed sales targets, ensuring exceptional customer service. Shape the future of our business by attracting top talent and creating a culture of success. Deliver short-term sales goals and long-term growth strategies, reporting to senior leadership. What we're looking for: Full mortgage qualification (CeMAP or equivalent). Proven experience in Financial Services and a strong track record in mortgage sales. A passion for leadership, coaching, and motivating teams. Commercial awareness and the ability to lead by example. What's in it for you: Competitive basic salary Commission Car allowance / company car Private healthcare Pension scheme Exclusive company discounts Fantastic training & development Clear career progression opportunities At Countrywide Mortgage Services, our people are our greatest asset. We invest in recruiting, developing, and retaining the best talent because we know that's the key to our success.If you're ready to lead, inspire, and make an impact, apply today and take your career to the next level! Countrywide Mortgage Services is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.MS03115
Mar 19, 2026
Full time
Job Description Are you ready to take the next step in your mortgage career? An exciting opportunity has arisen for a Mortgage Services Sales Manager to join our dynamic team at Countrywide Mortgage Services in Caterham, Surrey This role is perfect for an experienced Mortgage Area Sales Manager looking to excel in a broker environment, or a Senior Mortgage Advisor ready to progress into management. What you'll do: Recruit, lead, and develop a team of Mortgage Consultants, helping them build successful careers within our group. Drive performance and exceed sales targets, ensuring exceptional customer service. Shape the future of our business by attracting top talent and creating a culture of success. Deliver short-term sales goals and long-term growth strategies, reporting to senior leadership. What we're looking for: Full mortgage qualification (CeMAP or equivalent). Proven experience in Financial Services and a strong track record in mortgage sales. A passion for leadership, coaching, and motivating teams. Commercial awareness and the ability to lead by example. What's in it for you: Competitive basic salary Commission Car allowance / company car Private healthcare Pension scheme Exclusive company discounts Fantastic training & development Clear career progression opportunities At Countrywide Mortgage Services, our people are our greatest asset. We invest in recruiting, developing, and retaining the best talent because we know that's the key to our success.If you're ready to lead, inspire, and make an impact, apply today and take your career to the next level! Countrywide Mortgage Services is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.MS03115
Head of Loan Origination Specialist Property Finance Lender London / UK KFS Recruitment is working exclusively with an embryonic, specialist property finance lender in the Property Rental Income space. Are you a dynamic, driven origination leader with a strong network of direct and broker contacts? Do you thrive on being at the forefront of bringing new products to market, shaping strategy, and building a sales engine from the ground up? If so, this opportunity could be the next big step in your career. The Opportunity This is a high-impact, leadership-level role for an ambitious Head of Origination to take full accountability for the sales function of a specialist property lender focused on Property Rental Income finance. You will: Lead the origination and sales strategy, driving awareness and market penetration for a new lending product Be the face of the business in the market - confident presenting at networking events, expos, award ceremonies, industry panels, and podcasts Manage and grow relationships with brokers, introducers, intermediaries, and direct clients Work closely with credit, product, and senior leadership to align sales and risk strategies Build and scale a high-performing origination team as the business grows Contribute to shaping marketing activity across social media and industry channels Represent the business with key publications and directories (e.g., BNC, Bridging & Commercial, Bridge and Loan Directory) The Ideal Candidate We're looking for someone who: Has a strong network of direct and broker contacts in specialist property finance Has senior sales/origination experience with smaller or embryonic lenders - ideally having helped shape and grow a product from launch Is ambitious, charismatic, and commercial, with a flair for building relationships and hitting targets Can speak confidently about lending products publicly and elevate brand awareness Has experience influencing sales and marketing strategy, including digital and industry-wide engagement Is based in London / Home Counties, with the ability to travel across the UK for client meetings This is a rare chance to step into a pivotal leadership position, shaping the commercial future of a specialist lender and building a team around you.
Mar 19, 2026
Full time
Head of Loan Origination Specialist Property Finance Lender London / UK KFS Recruitment is working exclusively with an embryonic, specialist property finance lender in the Property Rental Income space. Are you a dynamic, driven origination leader with a strong network of direct and broker contacts? Do you thrive on being at the forefront of bringing new products to market, shaping strategy, and building a sales engine from the ground up? If so, this opportunity could be the next big step in your career. The Opportunity This is a high-impact, leadership-level role for an ambitious Head of Origination to take full accountability for the sales function of a specialist property lender focused on Property Rental Income finance. You will: Lead the origination and sales strategy, driving awareness and market penetration for a new lending product Be the face of the business in the market - confident presenting at networking events, expos, award ceremonies, industry panels, and podcasts Manage and grow relationships with brokers, introducers, intermediaries, and direct clients Work closely with credit, product, and senior leadership to align sales and risk strategies Build and scale a high-performing origination team as the business grows Contribute to shaping marketing activity across social media and industry channels Represent the business with key publications and directories (e.g., BNC, Bridging & Commercial, Bridge and Loan Directory) The Ideal Candidate We're looking for someone who: Has a strong network of direct and broker contacts in specialist property finance Has senior sales/origination experience with smaller or embryonic lenders - ideally having helped shape and grow a product from launch Is ambitious, charismatic, and commercial, with a flair for building relationships and hitting targets Can speak confidently about lending products publicly and elevate brand awareness Has experience influencing sales and marketing strategy, including digital and industry-wide engagement Is based in London / Home Counties, with the ability to travel across the UK for client meetings This is a rare chance to step into a pivotal leadership position, shaping the commercial future of a specialist lender and building a team around you.
Derby or Nottingham Are you a Commercial Insurance Account Handler looking to join a forward-thinking brokerage where you'll be valued, supported, and given room to grow? This is an excellent opportunity to join a dynamic and expanding business with a genuine focus on delivering exceptional client service and building long-term relationships. The role offers variety, autonomy, and the chance to work within a professional yet friendly team environment. The Role As a key member of the commercial insurance team, you'll manage a portfolio of clients across a range of industries, providing expert advice and ensuring the highest level of service. You'll handle everything from day-to-day servicing and renewals to claims support and placement with insurers. Responsibilities include: Managing a portfolio of commercial clients, providing day-to-day servicing and renewal support Handling mid-term adjustments, claims assistance, and policy administration Negotiating competitive terms and coverage with insurers Providing expert advice on insurance products and risk solutions Supporting senior colleagues and Account Executives with client development and retention What We're Looking For Previous experience in commercial insurance handling or broking Familiarity with Acturis (or similar broking platform) What's on Offer Competitive salary and performance-related bonus Professional development and full support towards insurance qualifications A clear progression pathway into senior handling or Account Executive roles A supportive, collaborative working culture where success is recognised and rewarded Interested? Apply today or get in touch:
Mar 19, 2026
Full time
Derby or Nottingham Are you a Commercial Insurance Account Handler looking to join a forward-thinking brokerage where you'll be valued, supported, and given room to grow? This is an excellent opportunity to join a dynamic and expanding business with a genuine focus on delivering exceptional client service and building long-term relationships. The role offers variety, autonomy, and the chance to work within a professional yet friendly team environment. The Role As a key member of the commercial insurance team, you'll manage a portfolio of clients across a range of industries, providing expert advice and ensuring the highest level of service. You'll handle everything from day-to-day servicing and renewals to claims support and placement with insurers. Responsibilities include: Managing a portfolio of commercial clients, providing day-to-day servicing and renewal support Handling mid-term adjustments, claims assistance, and policy administration Negotiating competitive terms and coverage with insurers Providing expert advice on insurance products and risk solutions Supporting senior colleagues and Account Executives with client development and retention What We're Looking For Previous experience in commercial insurance handling or broking Familiarity with Acturis (or similar broking platform) What's on Offer Competitive salary and performance-related bonus Professional development and full support towards insurance qualifications A clear progression pathway into senior handling or Account Executive roles A supportive, collaborative working culture where success is recognised and rewarded Interested? Apply today or get in touch:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role is for a Company Secretarial Professional at Senior Manager level, who will work as part of our team providing company secretarial advisory services to Prism Cosec clients. The individual would work on a portfolio of clients as part of a client delivery team and would be expected to delegate to and manage junior members within such teams. Business Function For many years Prism Cosec, part of the Equiniti Group, has been providing corporate governance best-practice and company secretarial services to quoted and unquoted companies seeking to operate UK governance standards. Our team of Chartered Secretaries has in-house experience at senior levels in FTSE listed companies, focusing on good board governance, meeting arrangements and procedures, and annual report. We provide a comprehensive set of company secretarial services and help clients fulfil their legal and regulatory obligations. Core Company Secretarial Responsibilities: The provision of high-quality company secretarial services and support to Prism's clients including, but not limited to, any of the following: Taking responsibility for your own portfolio of clients either as a Client Lead or as part of a client delivery team; such portfolio may consist of Main Market and AIM listed companies, and larger private limited companies Board and Committee meeting administration, including attending meetings in person where required Pre- and post-IPO company secretarial activity Advising on the UK Corporate Governance Code and QCA Corporate Governance Code, including undertaking gap analysis reviews Support with Annual Report and Accounts (which may include project management, drafting governance sections, design and printing) AGMs and shareholder meetings Drafting regulatory stock exchange announcements Demonstrating a sound understanding of the Companies Act 2006 Stock Exchange regulatory compliance including DTRs, UK Listing Rules and AIM Rules Advising on the application of the UK Market Abuse Regulations, management of insider lists and related communications Supporting clients as required with their Board and Committee performance reviews Company Secretarial mentoring Managing more junior members of the team in your client delivery team(s) The role will involve: Liaising with clients and their advisers whilst building and maintaining strong relationships Leading and delivering a high-quality end to end service as part of a client delivery team, adhering to standardised policies, procedures and service standards Developing and mentoring junior members of the team Keeping abreast of all professional developments in own area of work and undertaking such training as required The role will also involve working with the Client Directors to: Network internally with EQ business units and with external specialists (lawyers, advisers, accountants, brokers, NOMADs etc.) Develop and maintain knowledge of relevant products and services offered by the EQ Group Support our team's business development and marketing activities Help identify opportunities to improve services to clients through operational efficiency, automation and the use of technology Person Specification - Skills, Capabilities and Attributes: Academic & Professional Qualifications Fully qualified chartered secretary (ACG/FCG or equivalent) Expertise Strong company secretarial experience in a listed company or professional services business A comprehensive working knowledge of corporate governance issues Experience attending board and committee meetings and drafting of minutes Competencies High level of attention to detail and accuracy A proactive and flexible approach Excellent time management and organisation skills Resilient, able to work under pressure, cope with varying workloads, urgent projects and meet deadlines Interpersonal skills and the ability to work well with people at all levels Excellent reporting skills Strong verbal and written communication skills Team working The capability to work with numerical information, plus analytical and problem-solving skills A diplomatic approach and proven confidence to provide support to high-profile company staff and board members Experience of managing more junior team members Integrity and discretion when handling confidential information IT Knowhow Working knowledge of Diligent Entities and / or Kuberno Working knowledge of a Board portal, ideally Board Intelligence or Diligent Boardbooks Working knowledge of Microsoft Word, with a focus on intermediate to advanced Excel and PowerPoint skills We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Mar 18, 2026
Full time
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The role is for a Company Secretarial Professional at Senior Manager level, who will work as part of our team providing company secretarial advisory services to Prism Cosec clients. The individual would work on a portfolio of clients as part of a client delivery team and would be expected to delegate to and manage junior members within such teams. Business Function For many years Prism Cosec, part of the Equiniti Group, has been providing corporate governance best-practice and company secretarial services to quoted and unquoted companies seeking to operate UK governance standards. Our team of Chartered Secretaries has in-house experience at senior levels in FTSE listed companies, focusing on good board governance, meeting arrangements and procedures, and annual report. We provide a comprehensive set of company secretarial services and help clients fulfil their legal and regulatory obligations. Core Company Secretarial Responsibilities: The provision of high-quality company secretarial services and support to Prism's clients including, but not limited to, any of the following: Taking responsibility for your own portfolio of clients either as a Client Lead or as part of a client delivery team; such portfolio may consist of Main Market and AIM listed companies, and larger private limited companies Board and Committee meeting administration, including attending meetings in person where required Pre- and post-IPO company secretarial activity Advising on the UK Corporate Governance Code and QCA Corporate Governance Code, including undertaking gap analysis reviews Support with Annual Report and Accounts (which may include project management, drafting governance sections, design and printing) AGMs and shareholder meetings Drafting regulatory stock exchange announcements Demonstrating a sound understanding of the Companies Act 2006 Stock Exchange regulatory compliance including DTRs, UK Listing Rules and AIM Rules Advising on the application of the UK Market Abuse Regulations, management of insider lists and related communications Supporting clients as required with their Board and Committee performance reviews Company Secretarial mentoring Managing more junior members of the team in your client delivery team(s) The role will involve: Liaising with clients and their advisers whilst building and maintaining strong relationships Leading and delivering a high-quality end to end service as part of a client delivery team, adhering to standardised policies, procedures and service standards Developing and mentoring junior members of the team Keeping abreast of all professional developments in own area of work and undertaking such training as required The role will also involve working with the Client Directors to: Network internally with EQ business units and with external specialists (lawyers, advisers, accountants, brokers, NOMADs etc.) Develop and maintain knowledge of relevant products and services offered by the EQ Group Support our team's business development and marketing activities Help identify opportunities to improve services to clients through operational efficiency, automation and the use of technology Person Specification - Skills, Capabilities and Attributes: Academic & Professional Qualifications Fully qualified chartered secretary (ACG/FCG or equivalent) Expertise Strong company secretarial experience in a listed company or professional services business A comprehensive working knowledge of corporate governance issues Experience attending board and committee meetings and drafting of minutes Competencies High level of attention to detail and accuracy A proactive and flexible approach Excellent time management and organisation skills Resilient, able to work under pressure, cope with varying workloads, urgent projects and meet deadlines Interpersonal skills and the ability to work well with people at all levels Excellent reporting skills Strong verbal and written communication skills Team working The capability to work with numerical information, plus analytical and problem-solving skills A diplomatic approach and proven confidence to provide support to high-profile company staff and board members Experience of managing more junior team members Integrity and discretion when handling confidential information IT Knowhow Working knowledge of Diligent Entities and / or Kuberno Working knowledge of a Board portal, ideally Board Intelligence or Diligent Boardbooks Working knowledge of Microsoft Word, with a focus on intermediate to advanced Excel and PowerPoint skills We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Mortgage Administrator London Salary up to £40,000 Do you want to join a supportive, people-first team where your expertise is genuinely valued? The Opportunity An established brokerage is expanding its operations team and is seeking an experienced Mortgage Administrator to support advisers across the business. You'll play a key role in progressing cases efficiently from application through to completion, ensuring an exceptional client journey. Supported by strong lender relationships and a collaborative family-feel culture, this is a great place for someone who values stability, development and recognition. Key Responsibilities Manage mortgage and specialist finance applications from submission to completion Liaise with lenders, solicitors, valuers and clients to keep cases moving Prepare and check documentation, ensuring accuracy and compliance Support advisers with case packaging, document gathering and pipeline updates Maintain organised case notes and update CRM systems Deliver excellent customer service and proactive communication Assist across Residential, Bridging, BTL and Commercial cases What You'll Bring Experience in mortgage administration, case management, mortgage processing or packaging is essential. Strong organisational skills and the ability to manage multiple cases Clear communication skills and a professional, client-focused approach High attention to detail and a proactive mindset Ability to work effectively in a fast-paced, supportive team What's on Offer Salary up to £40,000 (depending on experience) Clear progression into senior administration, case management or adviser pathways Supportive, people-first culture with genuine recognition Opportunities to develop into specialist finance areas. Apply Today If you're an organised, proactive Mortgage Administrator looking to grow within a collaborative environment that values people and progression, apply today. Equal Opportunities At Aspired Careers, we believe recruitment should create lasting impact. Diversity, equity and inclusion are central to our ethos. We welcome applications from all talented individuals regardless of background. Mortgage Administrator, Mortgage Admin, Case Manager, Case Handler, Mortgage Processing, Mortgage Packaging, Residential Mortgages, Bridging, BTL, Commercial Mortgages, Financial Services Admin
Mar 18, 2026
Full time
Mortgage Administrator London Salary up to £40,000 Do you want to join a supportive, people-first team where your expertise is genuinely valued? The Opportunity An established brokerage is expanding its operations team and is seeking an experienced Mortgage Administrator to support advisers across the business. You'll play a key role in progressing cases efficiently from application through to completion, ensuring an exceptional client journey. Supported by strong lender relationships and a collaborative family-feel culture, this is a great place for someone who values stability, development and recognition. Key Responsibilities Manage mortgage and specialist finance applications from submission to completion Liaise with lenders, solicitors, valuers and clients to keep cases moving Prepare and check documentation, ensuring accuracy and compliance Support advisers with case packaging, document gathering and pipeline updates Maintain organised case notes and update CRM systems Deliver excellent customer service and proactive communication Assist across Residential, Bridging, BTL and Commercial cases What You'll Bring Experience in mortgage administration, case management, mortgage processing or packaging is essential. Strong organisational skills and the ability to manage multiple cases Clear communication skills and a professional, client-focused approach High attention to detail and a proactive mindset Ability to work effectively in a fast-paced, supportive team What's on Offer Salary up to £40,000 (depending on experience) Clear progression into senior administration, case management or adviser pathways Supportive, people-first culture with genuine recognition Opportunities to develop into specialist finance areas. Apply Today If you're an organised, proactive Mortgage Administrator looking to grow within a collaborative environment that values people and progression, apply today. Equal Opportunities At Aspired Careers, we believe recruitment should create lasting impact. Diversity, equity and inclusion are central to our ethos. We welcome applications from all talented individuals regardless of background. Mortgage Administrator, Mortgage Admin, Case Manager, Case Handler, Mortgage Processing, Mortgage Packaging, Residential Mortgages, Bridging, BTL, Commercial Mortgages, Financial Services Admin
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Our ambition is to outperform the UK commercial lines insurance market and as part of that goal, we are looking to engage with people who have experience in: Property, Packages, Liability, Casualty, Construction, Fleet, Engineering, Renewable Energy, Marine, Accident & Health & Financial Lines. We want to engage with all levels of underwriters who are interested in finding out how a career at Intact Insurance UK could set them up for the future. Joining our Talent Community When you join our Talent Community, you will have a direct line of communication with the Intact Insurance UK Talent Acquisition team, providing you early access to Intact Insurance UK Business updates discussing company news and upcoming opportunities that match your skill set. Our team of specialist recruitment professionals will also provide you with a personalised experience, supporting you through the application and interview process to give you the best opportunity of securing a new role. About our Underwriting team As an underwriter for Intact Insurance UK you will work with selected brokers to optimise profitable growth of your accounts. You will apply a range of underwriting, relationship management and business development techniques to achieve this growth. We are looking for underwriters / senior underwriters with experience of new business and/or Renewals and a t Intact Insurance UK you will have the opportunity to handle large and complex cases. We cover a wide range of products, so whatever your area of expertise there is likely to be a place for you here at Intact Insurance UK. Why You'll Love It Here Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working + flexible hours 25 days annual leave + bank holidays + buy/sell options Career development and mentoring Inclusive culture + employee networks Share investment options Our DEI Commitment We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.
Mar 18, 2026
Full time
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It's a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we're focused on making insurance simpler, faster, and more responsive. Our ambition is to outperform the UK commercial lines insurance market and as part of that goal, we are looking to engage with people who have experience in: Property, Packages, Liability, Casualty, Construction, Fleet, Engineering, Renewable Energy, Marine, Accident & Health & Financial Lines. We want to engage with all levels of underwriters who are interested in finding out how a career at Intact Insurance UK could set them up for the future. Joining our Talent Community When you join our Talent Community, you will have a direct line of communication with the Intact Insurance UK Talent Acquisition team, providing you early access to Intact Insurance UK Business updates discussing company news and upcoming opportunities that match your skill set. Our team of specialist recruitment professionals will also provide you with a personalised experience, supporting you through the application and interview process to give you the best opportunity of securing a new role. About our Underwriting team As an underwriter for Intact Insurance UK you will work with selected brokers to optimise profitable growth of your accounts. You will apply a range of underwriting, relationship management and business development techniques to achieve this growth. We are looking for underwriters / senior underwriters with experience of new business and/or Renewals and a t Intact Insurance UK you will have the opportunity to handle large and complex cases. We cover a wide range of products, so whatever your area of expertise there is likely to be a place for you here at Intact Insurance UK. Why You'll Love It Here Being part of our team means you'll have the support and freedom to bring your best self to work each day. As a permanent member, here's what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working + flexible hours 25 days annual leave + bank holidays + buy/sell options Career development and mentoring Inclusive culture + employee networks Share investment options Our DEI Commitment We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.
The Role As a Senior Loss Adjuster,you'lltake responsibility for a portfolio of High Net Worth and specialist claims, including: High-value private residences Fine art,jewelleryand collections Antiques and specialist risks Complex, sensitive and high-profile losses You willact asatrusted technical and client-facing expert, managing claims from first instruction throughto final settlement, often involving multiple specialists,restorersand consultants.This is a hands-on,high-trust role where quality,judgementand client care matter more than volume. Key Responsibilities Managing high-value and complex HNW claims from instruction to conclusion Carrying out site visits to investigate cause,scopeand quantum of loss Interpreting policy cover andadvisinginsurers on liability and strategy Coordinating and liaising with specialist contractors, restorers,surveyors and consultants Ensuring properties and assets are protected from further damage Validating claims and investigating any concerns or discrepancies Negotiating fairand technically robust settlements Handling sensitive client situations with professionalism,empathyand authority Preparing clear,detailedand well-reasoned reports for insurers and stakeholders Building strong relationships with insurers,brokersand private clients Playing an active role inmaintainingand enhancing Criterion's reputation in the HNW market Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Proven experience handling High Net Worth property claims ACILA qualified, working towards ACILA, or keen to pursue professional qualifications Strong technical judgement and attention to detail A calm, confident and credible client-facing manner Highly organised, with excellent diary and workload management Professional,empatheticand commercially aware communication style Comfortable working on complex, high-valueand sensitive losses A team player who wants to be part of a specialist, quality-driven business About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth market-a focus we proudly maintain. We are a specialist, high-end loss adjusting practice dedicated exclusively to the High Net Worth, fine art, jewellery,antiquesand private client market and are trusted by many of theUK's leading HNW insurers and underwriters to handle their most valuable,complexand sensitive claims. As part of the Charles Taylor Group this gives us the strength, reach and international capability of a global business, combined with the discretion,agilityand personal service of a boutique specialist practice. Our reputation is built on technical excellence, judgement,discretionand exceptional client care. Every claim we handle is unique, high-value and requires theverybestpeople. For more information on Criterion, please visit . Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility)We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly)We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human)We are approachable and genuinely interested in others. Collaboration (We are one)We are unique but united in our work. Integrity (We do the right thing)At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
Mar 18, 2026
Full time
The Role As a Senior Loss Adjuster,you'lltake responsibility for a portfolio of High Net Worth and specialist claims, including: High-value private residences Fine art,jewelleryand collections Antiques and specialist risks Complex, sensitive and high-profile losses You willact asatrusted technical and client-facing expert, managing claims from first instruction throughto final settlement, often involving multiple specialists,restorersand consultants.This is a hands-on,high-trust role where quality,judgementand client care matter more than volume. Key Responsibilities Managing high-value and complex HNW claims from instruction to conclusion Carrying out site visits to investigate cause,scopeand quantum of loss Interpreting policy cover andadvisinginsurers on liability and strategy Coordinating and liaising with specialist contractors, restorers,surveyors and consultants Ensuring properties and assets are protected from further damage Validating claims and investigating any concerns or discrepancies Negotiating fairand technically robust settlements Handling sensitive client situations with professionalism,empathyand authority Preparing clear,detailedand well-reasoned reports for insurers and stakeholders Building strong relationships with insurers,brokersand private clients Playing an active role inmaintainingand enhancing Criterion's reputation in the HNW market Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Proven experience handling High Net Worth property claims ACILA qualified, working towards ACILA, or keen to pursue professional qualifications Strong technical judgement and attention to detail A calm, confident and credible client-facing manner Highly organised, with excellent diary and workload management Professional,empatheticand commercially aware communication style Comfortable working on complex, high-valueand sensitive losses A team player who wants to be part of a specialist, quality-driven business About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth market-a focus we proudly maintain. We are a specialist, high-end loss adjusting practice dedicated exclusively to the High Net Worth, fine art, jewellery,antiquesand private client market and are trusted by many of theUK's leading HNW insurers and underwriters to handle their most valuable,complexand sensitive claims. As part of the Charles Taylor Group this gives us the strength, reach and international capability of a global business, combined with the discretion,agilityand personal service of a boutique specialist practice. Our reputation is built on technical excellence, judgement,discretionand exceptional client care. Every claim we handle is unique, high-value and requires theverybestpeople. For more information on Criterion, please visit . Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility)We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly)We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human)We are approachable and genuinely interested in others. Collaboration (We are one)We are unique but united in our work. Integrity (We do the right thing)At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
Senior Loss Adjuster - Technical and Special Risk page is loaded Senior Loss Adjuster - Technical and Special Risklocations: UK Home Workerposted on: Posted Todayjob requisition id: R70041By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceSenior Loss Adjuster - Technical and Special Risk# Be the authority businesses rely on when complex and high stakes risks demand expert leadership. Job Location: Any of our UK offices Job Type: Permanent Remuneration: Competitive salary commensurate with seniority, skills, experience, and qualifications# We have an outstanding opportunity for a Senior Technical & Special Risks Loss Adjuster in the United Kingdom As a Senior Loss Adjuster specialising in Technical and Special Risks , you will take ownership of complex, high value, and technically demanding claims across a diverse portfolio. These may include major property and engineering losses, complex business interruption, cyber related incidents, energy and infrastructure risks, and other specialist or non standard exposures.Operating with a high degree of autonomy, you will lead investigations from first notification through to settlement, providing strategic direction, technical authority, and sound judgement throughout the lifecycle of each claim. You will work closely with insurers, brokers, insureds, legal advisers, engineers, and forensic specialists, ensuring outcomes are fair, commercially balanced, and fully defensible.This role places you at the forefront of critical situations where claims are financially significant, reputationally sensitive, or operationally complex. You will act as a trusted advisor, translating highly technical findings into clear, credible guidance while maintaining robust control of coverage, quantum, and liability considerations.Whether working flexibly from home, from one of our UK offices, or attending site and stakeholder meetings, you will be supported by a senior technical network and a culture that recognises expertise. We invest heavily in specialist capability, professional development, and industry leadership to ensure you remain at the cutting edge of technical adjusting.This is a role for experienced professionals who thrive in complexity, influence outcomes with confidence, and want to further their career within a market leading Technical & Special Risks practice.# The experience and skills you will bring Extensive loss adjusting expertise: Significant experience handling complex, high value, or specialist claims within technical, engineering, property, energy, cyber, or emerging risk classes. Technical authority: Strong policy interpretation skills and the ability to assess complex causation, liability, and quantum with confidence. Qualified: Chartered or nearing chartered status in a relevant field - be that ACII, ACILA, AICLA, MRICS, ICE / CEng or ACA Stakeholder influence: Proven ability to engage at senior level with insurers, brokers, legal counsel, engineers, and insureds, often in challenging or contentious environments. Leadership through expertise: Comfortable providing direction, challenge, and insight to drive claims to timely and defensible resolution. Organisation and resilience: Ability to manage a demanding caseload involving critical timelines, sensitive matters, and high financial exposure.# Professional development and progression Advanced technical learning: Continued development within technical and special risk disciplines through structured training, expert collaboration, and complex claim exposure. Professional recognition: Full support towards Chartered status with the Chartered Institute of Loss Adjusters (CILA), where applicable, and ongoing CPD.# What we'll give you for this role Remuneration & more Competitive senior level salary Self Invested Personal Pension Scheme (SIPP) Annual holiday allowance of 25 days plus bank holidays Flexible, hybrid working arrangements Health & support Private healthcare plan (including pre existing conditions) Life assurance Group Income Protection Employee assistance programme for wellbeing support Other benefits Voluntary benefits including green car scheme, dental cover, cycle to work scheme, season ticket loans, wellbeing tools, and digital GP services Discounts on a wide range of products and services# This isn't just a senior role - it's a platform for influence At Sedgwick, senior technical professionals shape how complex claims are managed across the market. Through Sedgwick University , you will have access to the most comprehensive learning and development ecosystem in the industry, with advanced role specific training, leadership pathways, and opportunities for continued professional education.You'll join a community of subject matter experts who lead by knowledge, integrity, and impact - protecting businesses, reputations, and livelihoods.# Next steps for you If you're ready to apply your expertise at a senior level and influence the outcome of some of the market's most complex claims, apply now .If you meet most - but not all - of the criteria, we still encourage you to apply. We value depth of experience, professional judgement, and potential as much as formal qualifications.We are proud to operate a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.Following the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Mar 17, 2026
Full time
Senior Loss Adjuster - Technical and Special Risk page is loaded Senior Loss Adjuster - Technical and Special Risklocations: UK Home Workerposted on: Posted Todayjob requisition id: R70041By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceSenior Loss Adjuster - Technical and Special Risk# Be the authority businesses rely on when complex and high stakes risks demand expert leadership. Job Location: Any of our UK offices Job Type: Permanent Remuneration: Competitive salary commensurate with seniority, skills, experience, and qualifications# We have an outstanding opportunity for a Senior Technical & Special Risks Loss Adjuster in the United Kingdom As a Senior Loss Adjuster specialising in Technical and Special Risks , you will take ownership of complex, high value, and technically demanding claims across a diverse portfolio. These may include major property and engineering losses, complex business interruption, cyber related incidents, energy and infrastructure risks, and other specialist or non standard exposures.Operating with a high degree of autonomy, you will lead investigations from first notification through to settlement, providing strategic direction, technical authority, and sound judgement throughout the lifecycle of each claim. You will work closely with insurers, brokers, insureds, legal advisers, engineers, and forensic specialists, ensuring outcomes are fair, commercially balanced, and fully defensible.This role places you at the forefront of critical situations where claims are financially significant, reputationally sensitive, or operationally complex. You will act as a trusted advisor, translating highly technical findings into clear, credible guidance while maintaining robust control of coverage, quantum, and liability considerations.Whether working flexibly from home, from one of our UK offices, or attending site and stakeholder meetings, you will be supported by a senior technical network and a culture that recognises expertise. We invest heavily in specialist capability, professional development, and industry leadership to ensure you remain at the cutting edge of technical adjusting.This is a role for experienced professionals who thrive in complexity, influence outcomes with confidence, and want to further their career within a market leading Technical & Special Risks practice.# The experience and skills you will bring Extensive loss adjusting expertise: Significant experience handling complex, high value, or specialist claims within technical, engineering, property, energy, cyber, or emerging risk classes. Technical authority: Strong policy interpretation skills and the ability to assess complex causation, liability, and quantum with confidence. Qualified: Chartered or nearing chartered status in a relevant field - be that ACII, ACILA, AICLA, MRICS, ICE / CEng or ACA Stakeholder influence: Proven ability to engage at senior level with insurers, brokers, legal counsel, engineers, and insureds, often in challenging or contentious environments. Leadership through expertise: Comfortable providing direction, challenge, and insight to drive claims to timely and defensible resolution. Organisation and resilience: Ability to manage a demanding caseload involving critical timelines, sensitive matters, and high financial exposure.# Professional development and progression Advanced technical learning: Continued development within technical and special risk disciplines through structured training, expert collaboration, and complex claim exposure. Professional recognition: Full support towards Chartered status with the Chartered Institute of Loss Adjusters (CILA), where applicable, and ongoing CPD.# What we'll give you for this role Remuneration & more Competitive senior level salary Self Invested Personal Pension Scheme (SIPP) Annual holiday allowance of 25 days plus bank holidays Flexible, hybrid working arrangements Health & support Private healthcare plan (including pre existing conditions) Life assurance Group Income Protection Employee assistance programme for wellbeing support Other benefits Voluntary benefits including green car scheme, dental cover, cycle to work scheme, season ticket loans, wellbeing tools, and digital GP services Discounts on a wide range of products and services# This isn't just a senior role - it's a platform for influence At Sedgwick, senior technical professionals shape how complex claims are managed across the market. Through Sedgwick University , you will have access to the most comprehensive learning and development ecosystem in the industry, with advanced role specific training, leadership pathways, and opportunities for continued professional education.You'll join a community of subject matter experts who lead by knowledge, integrity, and impact - protecting businesses, reputations, and livelihoods.# Next steps for you If you're ready to apply your expertise at a senior level and influence the outcome of some of the market's most complex claims, apply now .If you meet most - but not all - of the criteria, we still encourage you to apply. We value depth of experience, professional judgement, and potential as much as formal qualifications.We are proud to operate a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.Following the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Lead Underwriter - PCR Portfolio Solutions - Scor Business Solutions (SBS) London, United Kingdom Be the First to Apply Job Description At SCOR Business Solutions, we offer a comprehensive insurance product range to address large corporate and industrial clients' complex and evolving needs worldwide. We can do this thanks to our dedicated local expert teams, with an underwriting DNA based on technical expertise and in-depth industry knowledge. We are large but small working in a global product oriented structure meaning that client-not geography-comes first. We get excited about offering our clients a diversified and innovative range of insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk", SCOR uses its industry recognized expertise and cutting edge financial solutions to serve its clients and contribute to the welfare and resilience of society. The Group generated premiums of EUR 19.4 billion in 2023 and serves clients in around 160 countries from its 35 offices worldwide. In this role you will Shape and drive SCOR's global PCR strategy , steering business planning, target setting, and portfolio optimisation across all regions. Provide high level underwriting leadership , ensuring rigorous discipline, consistency, and challenge across international teams. Serve as a senior ambassador for SCOR , engaging confidently with top tier market stakeholders, regulators, industry bodies, and major clients/brokers. Act as the go to escalation point for complex underwriting referrals and sophisticated international program structures. Lead the evolution of global underwriting initiatives , strengthening programmatic and delegated underwriting frameworks. Responsibilities Leadership & Team Development Provide day to day functional leadership to underwriters in London and internationally, ensuring consistency of underwriting standards across regions. Mentor and coach junior and mid level underwriters; contribute to training plans, capability uplift, and continuous improvement initiatives. Influence global underwriting culture by promoting strong technical standards, discipline, collaboration, and knowledge sharing. Support recruitment and development of underwriting staff when required. Lead the underwriting of complex, high value risks, including bespoke structures, multi market programs, and special acceptances. Approve (or recommend for approval) large and complex cases as delegated by the GLH. Ensure all underwriting decisions comply with SCOR's policies, guidelines, and regulatory requirements. Negotiate terms, pricing, and complex policy wordings; act as SCOR's senior representative in key negotiations. Support development and implementation of underwriting frameworks and risk appetite statements. Oversee portfolio risk metrics globally, identifying concentration, accumulation, emerging trends, and areas requiring strategic intervention. Shape portfolio strategy, working with the GLH and portfolio analysts to optimize risk adjusted returns. Contribute to development of international business plans and market growth strategies (Europe, US, APAC). Lead portfolio reviews, thematic deep dives, and strategy papers for senior management. Ensure consistent implementation of underwriting policies across regions. Market, Client & Broker Engagement Maintain and grow relationships with senior brokers, reinsurers, and multinational clients. Represent SCOR at international industry events, acting as a senior spokesperson for the PCR line. Identify new markets, product opportunities, and partnership models in support of global expansion strategies. Support origination and pipeline development for key strategic accounts. Reporting & Global Coordination Prepare high level reports, insights, and portfolio analyses for the GLH, Executive Management, and group functions. Coordinate with regional hubs (Paris, US, Singapore) to share insights and promote alignment. Work with the Head of Credit Risk Analysis to develop improved reporting tools and decision making dashboards. Ensure SCOR meets international licensing requirements and internal audit expectations. Work with PCR head of credit risk analysis to design reporting procedures. Maintain and develop relationships with clients and brokers; travel as and when required to do so. Attend market, broker and client hosted events. Provide guidance and oversight to junior underwriters and the portfolio analyst. Initially, this role does not have reporting responsibilities, but these may emerge over time. Qualifications We are ideally looking to speak with candidates who have the following experience and skills: Experience Extensive experience in credit underwriting, portfolio management, or related roles. Demonstrable expertise in portfolio management, complex risk structuring, and international business. Deep understanding of credit risk, financial analysis, and counterparty assessment. Experience with complex credit structures, syndicated lending, or derivatives (as applicable). Proven underwriting skills including wording negotiation. Experience providing leadership/mentoring to underwriting teams. Strong market presence with established broker and client relationships. Experience of writing international business. Proven ability to shape underwriting strategy and drive portfolio profitability. Experience working across multiple jurisdictions (Europe, US, APAC). Previous involvement in regulatory discussions or industry committees. Experience presenting to reinsurers and senior external stakeholders. Senior underwriting authority with advanced technical capability. Strong leadership, influencing, and cross cultural collaboration skills. Strategic thinker with strong commercial acumen. Educated to A Level, or equivalent qualifications. Relevant university degree, or equivalence. ACII Qualified. Actuarial background or CFA Qualified. Why Join SCOR Business Solutions SBS offers the opportunity to take a key leadership role within a global specialty underwriting business, working with a highly respected team, diverse international stakeholders, and a portfolio with significant strategic importance. This is an influential position with the ability to shape portfolio direction, underwriting standards, and global strategy. Locations Level 6, London, United Kingdom, EC2N 4BQ, GB About Us As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry recognized expertise and cutting edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide. Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies. As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration. SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
Mar 17, 2026
Full time
Lead Underwriter - PCR Portfolio Solutions - Scor Business Solutions (SBS) London, United Kingdom Be the First to Apply Job Description At SCOR Business Solutions, we offer a comprehensive insurance product range to address large corporate and industrial clients' complex and evolving needs worldwide. We can do this thanks to our dedicated local expert teams, with an underwriting DNA based on technical expertise and in-depth industry knowledge. We are large but small working in a global product oriented structure meaning that client-not geography-comes first. We get excited about offering our clients a diversified and innovative range of insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk", SCOR uses its industry recognized expertise and cutting edge financial solutions to serve its clients and contribute to the welfare and resilience of society. The Group generated premiums of EUR 19.4 billion in 2023 and serves clients in around 160 countries from its 35 offices worldwide. In this role you will Shape and drive SCOR's global PCR strategy , steering business planning, target setting, and portfolio optimisation across all regions. Provide high level underwriting leadership , ensuring rigorous discipline, consistency, and challenge across international teams. Serve as a senior ambassador for SCOR , engaging confidently with top tier market stakeholders, regulators, industry bodies, and major clients/brokers. Act as the go to escalation point for complex underwriting referrals and sophisticated international program structures. Lead the evolution of global underwriting initiatives , strengthening programmatic and delegated underwriting frameworks. Responsibilities Leadership & Team Development Provide day to day functional leadership to underwriters in London and internationally, ensuring consistency of underwriting standards across regions. Mentor and coach junior and mid level underwriters; contribute to training plans, capability uplift, and continuous improvement initiatives. Influence global underwriting culture by promoting strong technical standards, discipline, collaboration, and knowledge sharing. Support recruitment and development of underwriting staff when required. Lead the underwriting of complex, high value risks, including bespoke structures, multi market programs, and special acceptances. Approve (or recommend for approval) large and complex cases as delegated by the GLH. Ensure all underwriting decisions comply with SCOR's policies, guidelines, and regulatory requirements. Negotiate terms, pricing, and complex policy wordings; act as SCOR's senior representative in key negotiations. Support development and implementation of underwriting frameworks and risk appetite statements. Oversee portfolio risk metrics globally, identifying concentration, accumulation, emerging trends, and areas requiring strategic intervention. Shape portfolio strategy, working with the GLH and portfolio analysts to optimize risk adjusted returns. Contribute to development of international business plans and market growth strategies (Europe, US, APAC). Lead portfolio reviews, thematic deep dives, and strategy papers for senior management. Ensure consistent implementation of underwriting policies across regions. Market, Client & Broker Engagement Maintain and grow relationships with senior brokers, reinsurers, and multinational clients. Represent SCOR at international industry events, acting as a senior spokesperson for the PCR line. Identify new markets, product opportunities, and partnership models in support of global expansion strategies. Support origination and pipeline development for key strategic accounts. Reporting & Global Coordination Prepare high level reports, insights, and portfolio analyses for the GLH, Executive Management, and group functions. Coordinate with regional hubs (Paris, US, Singapore) to share insights and promote alignment. Work with the Head of Credit Risk Analysis to develop improved reporting tools and decision making dashboards. Ensure SCOR meets international licensing requirements and internal audit expectations. Work with PCR head of credit risk analysis to design reporting procedures. Maintain and develop relationships with clients and brokers; travel as and when required to do so. Attend market, broker and client hosted events. Provide guidance and oversight to junior underwriters and the portfolio analyst. Initially, this role does not have reporting responsibilities, but these may emerge over time. Qualifications We are ideally looking to speak with candidates who have the following experience and skills: Experience Extensive experience in credit underwriting, portfolio management, or related roles. Demonstrable expertise in portfolio management, complex risk structuring, and international business. Deep understanding of credit risk, financial analysis, and counterparty assessment. Experience with complex credit structures, syndicated lending, or derivatives (as applicable). Proven underwriting skills including wording negotiation. Experience providing leadership/mentoring to underwriting teams. Strong market presence with established broker and client relationships. Experience of writing international business. Proven ability to shape underwriting strategy and drive portfolio profitability. Experience working across multiple jurisdictions (Europe, US, APAC). Previous involvement in regulatory discussions or industry committees. Experience presenting to reinsurers and senior external stakeholders. Senior underwriting authority with advanced technical capability. Strong leadership, influencing, and cross cultural collaboration skills. Strategic thinker with strong commercial acumen. Educated to A Level, or equivalent qualifications. Relevant university degree, or equivalence. ACII Qualified. Actuarial background or CFA Qualified. Why Join SCOR Business Solutions SBS offers the opportunity to take a key leadership role within a global specialty underwriting business, working with a highly respected team, diverse international stakeholders, and a portfolio with significant strategic importance. This is an influential position with the ability to shape portfolio direction, underwriting standards, and global strategy. Locations Level 6, London, United Kingdom, EC2N 4BQ, GB About Us As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry recognized expertise and cutting edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide. Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies. As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration. SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
An established and growing underwriting business is seeking a Senior Management Liability Underwriter to join its Manchester team. This is a key hire for the regional operation and would suit an experienced underwriter who is comfortable operating with a high level of autonomy and has strong broker relationships across the North. The Role Underwrite a portfolio of Management Liability risks, including D&O, EPL, and related lines Develop and maintain strong relationships with brokers across the Northern region Act as a senior point of contact for brokers, providing technical underwriting expertise and commercial support Drive profitable growth within the portfolio, balancing underwriting discipline with business development Contribute to strategy, product development, and market positioning in the region About You Proven experience underwriting Management Liability risks at a senior level Strong, established broker relationships across the North of England Self-sufficient and confident managing your own portfolio and broker relationships Commercially minded with excellent negotiation and decision-making skills Comfortable working in a growing, entrepreneurial environment Why Is This Role Different? Technology-led underwriting: You'll be supported by cutting-edge technology designed to streamline submissions, reduce admin, and allow you to focus on underwriting rather than process. Grown-up underwriting environment: Minimal red tape and no unnecessary sign-offs - you're trusted to underwrite, make decisions, and manage your portfolio like a true underwriter. Family-feel culture: A collaborative, close-knit team where people genuinely support one another and contributions are recognised. Clear progression pathways: A transparent approach to career development, with real opportunities to progress internally as the business continues to grow. Autonomy with support: Freedom to run your portfolio your way, backed by a leadership team that understands underwriting and values expertise. What's on Offer Competitive salary of £60,000 - £70,000 Attractive benefits package High visibility role with real influence in the Northern market The chance to be part of a modern, forward-thinking underwriting business with long-term ambition This is an excellent opportunity for an experienced Management Liability underwriter looking for a senior role that genuinely values underwriting expertise, autonomy, and career progression Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 17, 2026
Full time
An established and growing underwriting business is seeking a Senior Management Liability Underwriter to join its Manchester team. This is a key hire for the regional operation and would suit an experienced underwriter who is comfortable operating with a high level of autonomy and has strong broker relationships across the North. The Role Underwrite a portfolio of Management Liability risks, including D&O, EPL, and related lines Develop and maintain strong relationships with brokers across the Northern region Act as a senior point of contact for brokers, providing technical underwriting expertise and commercial support Drive profitable growth within the portfolio, balancing underwriting discipline with business development Contribute to strategy, product development, and market positioning in the region About You Proven experience underwriting Management Liability risks at a senior level Strong, established broker relationships across the North of England Self-sufficient and confident managing your own portfolio and broker relationships Commercially minded with excellent negotiation and decision-making skills Comfortable working in a growing, entrepreneurial environment Why Is This Role Different? Technology-led underwriting: You'll be supported by cutting-edge technology designed to streamline submissions, reduce admin, and allow you to focus on underwriting rather than process. Grown-up underwriting environment: Minimal red tape and no unnecessary sign-offs - you're trusted to underwrite, make decisions, and manage your portfolio like a true underwriter. Family-feel culture: A collaborative, close-knit team where people genuinely support one another and contributions are recognised. Clear progression pathways: A transparent approach to career development, with real opportunities to progress internally as the business continues to grow. Autonomy with support: Freedom to run your portfolio your way, backed by a leadership team that understands underwriting and values expertise. What's on Offer Competitive salary of £60,000 - £70,000 Attractive benefits package High visibility role with real influence in the Northern market The chance to be part of a modern, forward-thinking underwriting business with long-term ambition This is an excellent opportunity for an experienced Management Liability underwriter looking for a senior role that genuinely values underwriting expertise, autonomy, and career progression Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Senior Underwriter - CasualtyLocation: LondonEmployment Type: PermanentDepartment: UnderwritingReporting to: Chief Underwriting OfficerAbout the CompanyOur client is a fast-growing, technology-enabled specialty insurance carrier operating within the London Market. The business partners with MGAs, captives and specialist intermediaries to develop and support niche insurance programmes across a range of specialty classes.Combining underwriting expertise with data-driven decision making and operational agility, the company provides capacity and strategic support to delegated underwriting partners, enabling them to build sustainable and profitable programmes.The RoleOur client is seeking an experienced Senior Casualty Underwriter to join the underwriting team in London. This role will play a key part in evaluating, structuring and onboarding new delegated underwriting programmes within the casualty space.Working closely with the Chief Underwriting Officer and senior leadership, the successful candidate will help assess programme opportunities, provide technical underwriting expertise, and support portfolio performance.Key ResponsibilitiesEvaluate new delegated underwriting programme opportunities within casualty linesAnalyse programme profitability, exposures and risk profileProvide technical underwriting expertise across casualty risksSupport onboarding of approved programmes including contracting and operational implementationWork closely with operations, finance, legal and compliance teamsAssist in developing underwriting guidelines, pricing frameworks and coverage termsSupport portfolio management by monitoring programme performance and risk concentrationsContribute to reinsurance strategy and capital managementExperience & Knowledge8+ years underwriting experience within casualty linesStrong understanding of delegated authority / MGA programmesExperience within the London Market insurance environmentKnowledge of underwriting profitability drivers and programme structuresAbility to develop strong relationships with brokers, MGAs and internal stakeholdersSkillsStrong analytical and underwriting skillsExcellent communication and stakeholder managementCommercial mindset with strong attention to detailAbility to work in a dynamic and entrepreneurial environmentWhat's on OfferOpportunity to join a growing specialty underwriting platformCollaborative and innovative working environmentExposure to niche and specialty delegated underwriting programmesHighly competitive salary and benefits package
Mar 17, 2026
Full time
Senior Underwriter - CasualtyLocation: LondonEmployment Type: PermanentDepartment: UnderwritingReporting to: Chief Underwriting OfficerAbout the CompanyOur client is a fast-growing, technology-enabled specialty insurance carrier operating within the London Market. The business partners with MGAs, captives and specialist intermediaries to develop and support niche insurance programmes across a range of specialty classes.Combining underwriting expertise with data-driven decision making and operational agility, the company provides capacity and strategic support to delegated underwriting partners, enabling them to build sustainable and profitable programmes.The RoleOur client is seeking an experienced Senior Casualty Underwriter to join the underwriting team in London. This role will play a key part in evaluating, structuring and onboarding new delegated underwriting programmes within the casualty space.Working closely with the Chief Underwriting Officer and senior leadership, the successful candidate will help assess programme opportunities, provide technical underwriting expertise, and support portfolio performance.Key ResponsibilitiesEvaluate new delegated underwriting programme opportunities within casualty linesAnalyse programme profitability, exposures and risk profileProvide technical underwriting expertise across casualty risksSupport onboarding of approved programmes including contracting and operational implementationWork closely with operations, finance, legal and compliance teamsAssist in developing underwriting guidelines, pricing frameworks and coverage termsSupport portfolio management by monitoring programme performance and risk concentrationsContribute to reinsurance strategy and capital managementExperience & Knowledge8+ years underwriting experience within casualty linesStrong understanding of delegated authority / MGA programmesExperience within the London Market insurance environmentKnowledge of underwriting profitability drivers and programme structuresAbility to develop strong relationships with brokers, MGAs and internal stakeholdersSkillsStrong analytical and underwriting skillsExcellent communication and stakeholder managementCommercial mindset with strong attention to detailAbility to work in a dynamic and entrepreneurial environmentWhat's on OfferOpportunity to join a growing specialty underwriting platformCollaborative and innovative working environmentExposure to niche and specialty delegated underwriting programmesHighly competitive salary and benefits package
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 17, 2026
Full time
IDEX are currently partnered with an incredibly well established and respected Lloyds Coverholder MGA, who are in the market for a Head of Specialty to take leadership of a successful division, covering verticals such as Motorsport, Equestrian, Leisure and some HNW PL. Due to a recent acquisition, you will be joining at a pivotal moment for the business. This new chapter brings fresh investment and a huge appetite for growth across the board. The Head of Specialty role is a fantastic opportunity to take the strategic lead on key divisions, shaping their future and driving their success This hire forms a part of the company's succession plans and will be taking over from the existing incumbent. More on the business This is a leading specialist MGA, which, over the last 20 years, has solidified its reputation for creating unique products in niche markets. They bring truly unique solutions into the market across verticals such as Motorsport, Equestrian and Leisure. With an already existing, sizeable footprint, this is an opportunity to take an already successful division to new heights. What's in it for you This is a career-defining move for an ambitious Underwriting leader. It's your chance to step into a pivotal leadership role and take complete ownership of the strategy for a crucial division. With the backing of the new investors, you will have the autonomy and resources to build, innovate and make a tangible impact. In short, if you're a senior underwriting or product professional ready to move beyond day-to-day management and set the vision for a major part of a growing business, this is your platform. About you You will operate in similar markets (Motorsport, Leisure, Equine, PL) and have a thorough understanding of the nuances within those verticals. This is critical as part of this role will be responsible for designing and setting the strategy, along with defining and managing the underwriting risk appetite. This isn't about managing from afar, as such, experience leading, coaching and developing teams is essential. The successful candidate for this role will have a passion for leading from the front, being hands on with the team, and, on occasion, being the SME and single source of truth. For those who prefer bullet points Developing and executing the underwriting strategy for the divisions, taking full ownership of their profitability and long-term growth. Defining and managing the underwriting risk appetite, creating a clear and effective framework for your teams to make smart, profitable decisions. Leading, mentoring, and developing a high-performing team of underwriters, empowering them to achieve their full potential. Acting as a key voice and advocate for the business in the market, building and nurturing strong relationships with capacity providers, brokers, and industry bodies. Using your deep market insight to identify future trends, threats, and opportunities, helping to shape our overall product and pricing approach. Bringing significant experience in General Insurance (Personal or Commercial Lines) with a proven track record in strategy, pricing, or product management. If you'd like a confidential conversation to find out more, contact Filip on / to find out more. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:
Mar 17, 2026
Full time
Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:
