Senior Liability Adjuster Up to £65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
Mar 18, 2026
Full time
Senior Liability Adjuster Up to £65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
The Role As a Senior Loss Adjuster,you'lltake responsibility for a portfolio of High Net Worth and specialist claims, including: High-value private residences Fine art,jewelleryand collections Antiques and specialist risks Complex, sensitive and high-profile losses You willact asatrusted technical and client-facing expert, managing claims from first instruction throughto final settlement, often involving multiple specialists,restorersand consultants.This is a hands-on,high-trust role where quality,judgementand client care matter more than volume. Key Responsibilities Managing high-value and complex HNW claims from instruction to conclusion Carrying out site visits to investigate cause,scopeand quantum of loss Interpreting policy cover andadvisinginsurers on liability and strategy Coordinating and liaising with specialist contractors, restorers,surveyors and consultants Ensuring properties and assets are protected from further damage Validating claims and investigating any concerns or discrepancies Negotiating fairand technically robust settlements Handling sensitive client situations with professionalism,empathyand authority Preparing clear,detailedand well-reasoned reports for insurers and stakeholders Building strong relationships with insurers,brokersand private clients Playing an active role inmaintainingand enhancing Criterion's reputation in the HNW market Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Proven experience handling High Net Worth property claims ACILA qualified, working towards ACILA, or keen to pursue professional qualifications Strong technical judgement and attention to detail A calm, confident and credible client-facing manner Highly organised, with excellent diary and workload management Professional,empatheticand commercially aware communication style Comfortable working on complex, high-valueand sensitive losses A team player who wants to be part of a specialist, quality-driven business About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth market-a focus we proudly maintain. We are a specialist, high-end loss adjusting practice dedicated exclusively to the High Net Worth, fine art, jewellery,antiquesand private client market and are trusted by many of theUK's leading HNW insurers and underwriters to handle their most valuable,complexand sensitive claims. As part of the Charles Taylor Group this gives us the strength, reach and international capability of a global business, combined with the discretion,agilityand personal service of a boutique specialist practice. Our reputation is built on technical excellence, judgement,discretionand exceptional client care. Every claim we handle is unique, high-value and requires theverybestpeople. For more information on Criterion, please visit . Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility)We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly)We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human)We are approachable and genuinely interested in others. Collaboration (We are one)We are unique but united in our work. Integrity (We do the right thing)At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
Mar 18, 2026
Full time
The Role As a Senior Loss Adjuster,you'lltake responsibility for a portfolio of High Net Worth and specialist claims, including: High-value private residences Fine art,jewelleryand collections Antiques and specialist risks Complex, sensitive and high-profile losses You willact asatrusted technical and client-facing expert, managing claims from first instruction throughto final settlement, often involving multiple specialists,restorersand consultants.This is a hands-on,high-trust role where quality,judgementand client care matter more than volume. Key Responsibilities Managing high-value and complex HNW claims from instruction to conclusion Carrying out site visits to investigate cause,scopeand quantum of loss Interpreting policy cover andadvisinginsurers on liability and strategy Coordinating and liaising with specialist contractors, restorers,surveyors and consultants Ensuring properties and assets are protected from further damage Validating claims and investigating any concerns or discrepancies Negotiating fairand technically robust settlements Handling sensitive client situations with professionalism,empathyand authority Preparing clear,detailedand well-reasoned reports for insurers and stakeholders Building strong relationships with insurers,brokersand private clients Playing an active role inmaintainingand enhancing Criterion's reputation in the HNW market Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Proven experience handling High Net Worth property claims ACILA qualified, working towards ACILA, or keen to pursue professional qualifications Strong technical judgement and attention to detail A calm, confident and credible client-facing manner Highly organised, with excellent diary and workload management Professional,empatheticand commercially aware communication style Comfortable working on complex, high-valueand sensitive losses A team player who wants to be part of a specialist, quality-driven business About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth market-a focus we proudly maintain. We are a specialist, high-end loss adjusting practice dedicated exclusively to the High Net Worth, fine art, jewellery,antiquesand private client market and are trusted by many of theUK's leading HNW insurers and underwriters to handle their most valuable,complexand sensitive claims. As part of the Charles Taylor Group this gives us the strength, reach and international capability of a global business, combined with the discretion,agilityand personal service of a boutique specialist practice. Our reputation is built on technical excellence, judgement,discretionand exceptional client care. Every claim we handle is unique, high-value and requires theverybestpeople. For more information on Criterion, please visit . Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility)We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly)We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human)We are approachable and genuinely interested in others. Collaboration (We are one)We are unique but united in our work. Integrity (We do the right thing)At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
A global claims management firm seeks a Senior Loss Adjuster for its UK operations. This position requires extensive experience in handling complex and high-value claims across various specialties, including property and engineering. The ideal candidate will possess strong technical authority, great stakeholder engagement skills, and the ability to work under pressure. This role offers a competitive salary, a supportive company culture, and a strong emphasis on professional development to further enhance one's career.
Mar 17, 2026
Full time
A global claims management firm seeks a Senior Loss Adjuster for its UK operations. This position requires extensive experience in handling complex and high-value claims across various specialties, including property and engineering. The ideal candidate will possess strong technical authority, great stakeholder engagement skills, and the ability to work under pressure. This role offers a competitive salary, a supportive company culture, and a strong emphasis on professional development to further enhance one's career.
Senior Loss Adjuster - Technical and Special Risk page is loaded Senior Loss Adjuster - Technical and Special Risklocations: UK Home Workerposted on: Posted Todayjob requisition id: R70041By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceSenior Loss Adjuster - Technical and Special Risk# Be the authority businesses rely on when complex and high stakes risks demand expert leadership. Job Location: Any of our UK offices Job Type: Permanent Remuneration: Competitive salary commensurate with seniority, skills, experience, and qualifications# We have an outstanding opportunity for a Senior Technical & Special Risks Loss Adjuster in the United Kingdom As a Senior Loss Adjuster specialising in Technical and Special Risks , you will take ownership of complex, high value, and technically demanding claims across a diverse portfolio. These may include major property and engineering losses, complex business interruption, cyber related incidents, energy and infrastructure risks, and other specialist or non standard exposures.Operating with a high degree of autonomy, you will lead investigations from first notification through to settlement, providing strategic direction, technical authority, and sound judgement throughout the lifecycle of each claim. You will work closely with insurers, brokers, insureds, legal advisers, engineers, and forensic specialists, ensuring outcomes are fair, commercially balanced, and fully defensible.This role places you at the forefront of critical situations where claims are financially significant, reputationally sensitive, or operationally complex. You will act as a trusted advisor, translating highly technical findings into clear, credible guidance while maintaining robust control of coverage, quantum, and liability considerations.Whether working flexibly from home, from one of our UK offices, or attending site and stakeholder meetings, you will be supported by a senior technical network and a culture that recognises expertise. We invest heavily in specialist capability, professional development, and industry leadership to ensure you remain at the cutting edge of technical adjusting.This is a role for experienced professionals who thrive in complexity, influence outcomes with confidence, and want to further their career within a market leading Technical & Special Risks practice.# The experience and skills you will bring Extensive loss adjusting expertise: Significant experience handling complex, high value, or specialist claims within technical, engineering, property, energy, cyber, or emerging risk classes. Technical authority: Strong policy interpretation skills and the ability to assess complex causation, liability, and quantum with confidence. Qualified: Chartered or nearing chartered status in a relevant field - be that ACII, ACILA, AICLA, MRICS, ICE / CEng or ACA Stakeholder influence: Proven ability to engage at senior level with insurers, brokers, legal counsel, engineers, and insureds, often in challenging or contentious environments. Leadership through expertise: Comfortable providing direction, challenge, and insight to drive claims to timely and defensible resolution. Organisation and resilience: Ability to manage a demanding caseload involving critical timelines, sensitive matters, and high financial exposure.# Professional development and progression Advanced technical learning: Continued development within technical and special risk disciplines through structured training, expert collaboration, and complex claim exposure. Professional recognition: Full support towards Chartered status with the Chartered Institute of Loss Adjusters (CILA), where applicable, and ongoing CPD.# What we'll give you for this role Remuneration & more Competitive senior level salary Self Invested Personal Pension Scheme (SIPP) Annual holiday allowance of 25 days plus bank holidays Flexible, hybrid working arrangements Health & support Private healthcare plan (including pre existing conditions) Life assurance Group Income Protection Employee assistance programme for wellbeing support Other benefits Voluntary benefits including green car scheme, dental cover, cycle to work scheme, season ticket loans, wellbeing tools, and digital GP services Discounts on a wide range of products and services# This isn't just a senior role - it's a platform for influence At Sedgwick, senior technical professionals shape how complex claims are managed across the market. Through Sedgwick University , you will have access to the most comprehensive learning and development ecosystem in the industry, with advanced role specific training, leadership pathways, and opportunities for continued professional education.You'll join a community of subject matter experts who lead by knowledge, integrity, and impact - protecting businesses, reputations, and livelihoods.# Next steps for you If you're ready to apply your expertise at a senior level and influence the outcome of some of the market's most complex claims, apply now .If you meet most - but not all - of the criteria, we still encourage you to apply. We value depth of experience, professional judgement, and potential as much as formal qualifications.We are proud to operate a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.Following the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Mar 17, 2026
Full time
Senior Loss Adjuster - Technical and Special Risk page is loaded Senior Loss Adjuster - Technical and Special Risklocations: UK Home Workerposted on: Posted Todayjob requisition id: R70041By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceSenior Loss Adjuster - Technical and Special Risk# Be the authority businesses rely on when complex and high stakes risks demand expert leadership. Job Location: Any of our UK offices Job Type: Permanent Remuneration: Competitive salary commensurate with seniority, skills, experience, and qualifications# We have an outstanding opportunity for a Senior Technical & Special Risks Loss Adjuster in the United Kingdom As a Senior Loss Adjuster specialising in Technical and Special Risks , you will take ownership of complex, high value, and technically demanding claims across a diverse portfolio. These may include major property and engineering losses, complex business interruption, cyber related incidents, energy and infrastructure risks, and other specialist or non standard exposures.Operating with a high degree of autonomy, you will lead investigations from first notification through to settlement, providing strategic direction, technical authority, and sound judgement throughout the lifecycle of each claim. You will work closely with insurers, brokers, insureds, legal advisers, engineers, and forensic specialists, ensuring outcomes are fair, commercially balanced, and fully defensible.This role places you at the forefront of critical situations where claims are financially significant, reputationally sensitive, or operationally complex. You will act as a trusted advisor, translating highly technical findings into clear, credible guidance while maintaining robust control of coverage, quantum, and liability considerations.Whether working flexibly from home, from one of our UK offices, or attending site and stakeholder meetings, you will be supported by a senior technical network and a culture that recognises expertise. We invest heavily in specialist capability, professional development, and industry leadership to ensure you remain at the cutting edge of technical adjusting.This is a role for experienced professionals who thrive in complexity, influence outcomes with confidence, and want to further their career within a market leading Technical & Special Risks practice.# The experience and skills you will bring Extensive loss adjusting expertise: Significant experience handling complex, high value, or specialist claims within technical, engineering, property, energy, cyber, or emerging risk classes. Technical authority: Strong policy interpretation skills and the ability to assess complex causation, liability, and quantum with confidence. Qualified: Chartered or nearing chartered status in a relevant field - be that ACII, ACILA, AICLA, MRICS, ICE / CEng or ACA Stakeholder influence: Proven ability to engage at senior level with insurers, brokers, legal counsel, engineers, and insureds, often in challenging or contentious environments. Leadership through expertise: Comfortable providing direction, challenge, and insight to drive claims to timely and defensible resolution. Organisation and resilience: Ability to manage a demanding caseload involving critical timelines, sensitive matters, and high financial exposure.# Professional development and progression Advanced technical learning: Continued development within technical and special risk disciplines through structured training, expert collaboration, and complex claim exposure. Professional recognition: Full support towards Chartered status with the Chartered Institute of Loss Adjusters (CILA), where applicable, and ongoing CPD.# What we'll give you for this role Remuneration & more Competitive senior level salary Self Invested Personal Pension Scheme (SIPP) Annual holiday allowance of 25 days plus bank holidays Flexible, hybrid working arrangements Health & support Private healthcare plan (including pre existing conditions) Life assurance Group Income Protection Employee assistance programme for wellbeing support Other benefits Voluntary benefits including green car scheme, dental cover, cycle to work scheme, season ticket loans, wellbeing tools, and digital GP services Discounts on a wide range of products and services# This isn't just a senior role - it's a platform for influence At Sedgwick, senior technical professionals shape how complex claims are managed across the market. Through Sedgwick University , you will have access to the most comprehensive learning and development ecosystem in the industry, with advanced role specific training, leadership pathways, and opportunities for continued professional education.You'll join a community of subject matter experts who lead by knowledge, integrity, and impact - protecting businesses, reputations, and livelihoods.# Next steps for you If you're ready to apply your expertise at a senior level and influence the outcome of some of the market's most complex claims, apply now .If you meet most - but not all - of the criteria, we still encourage you to apply. We value depth of experience, professional judgement, and potential as much as formal qualifications.We are proud to operate a zero tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.Following the closing date, applications will be reviewed and shortlisted candidates may be invited to interview (virtually or in person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:
Mar 17, 2026
Full time
Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:
Major Construction Division of international loss adjusting practice seeks to strengthen its Construction Liability Unit through the appointment of a senior adjuster ideally based in the South East. The position is home-based handling a challenging range of construction liability losses, generally split 70% third party property damage and 30% personal injury. You will be required to undertake a mixed role with site investigations and desk-based claims handling, working as part of a niche team of 5/6 nationally. About you: Candidates must have experience in handling construction-related liability losses and be comfortable with both property damage and liability, but our client would consider Senior Liability Adjusters to make the transition across into a specialist construction role if they are viewed as technically competent enough. You can live anywhere within the South East. Formal qualifications through CII would be preferred. Salary & Benefits: Basic salary up to £70-75,000 plus fee-related bonus, car/allowance, pension, private medical care and 25 days annual holiday.
Mar 17, 2026
Full time
Major Construction Division of international loss adjusting practice seeks to strengthen its Construction Liability Unit through the appointment of a senior adjuster ideally based in the South East. The position is home-based handling a challenging range of construction liability losses, generally split 70% third party property damage and 30% personal injury. You will be required to undertake a mixed role with site investigations and desk-based claims handling, working as part of a niche team of 5/6 nationally. About you: Candidates must have experience in handling construction-related liability losses and be comfortable with both property damage and liability, but our client would consider Senior Liability Adjusters to make the transition across into a specialist construction role if they are viewed as technically competent enough. You can live anywhere within the South East. Formal qualifications through CII would be preferred. Salary & Benefits: Basic salary up to £70-75,000 plus fee-related bonus, car/allowance, pension, private medical care and 25 days annual holiday.
New Role: Claims Adjuster - Casualty ReinsuranceLloyd's InsurerCity of London I am currently partnered with a leading Insurer who are seeking a Claims Adjuster to join their team on a 9M contract basis to cover maternity, which could end up going permanent.This role will be adjusting Casualty Reinsurance Claims including but not limited to; APH, Workers Compensation and European Motor. This will be a mix of International and US based risks.My client is looking for someone with strong Claims Adjusting experience in the Casualty Reinsurance space. Key Responsibilities Manage an individual caseload, analysing critical data and factual reports, setting appropriate reserves, negotiating settlements directly with Cedants, and confidently making and supporting independent decisions. Maintain accurate and up-to-date claims files, ensuring all data is captured in line with best practice standards. Prepare clear, concise written and verbal reports for senior management. Develop and maintain effective working relationships with Cedants, Brokers, Co-Reinsurers, and Legal Representatives in the evaluation and management of reinsurance claim exposures. Ensure all policy obligations are fulfilled and that Customers are Treated Fairly at all times. Adhere to all compliance requirements, maintain strict confidentiality, and act as a company representative by modelling and upholding company policies and standards. Deliver against agreed objectives and performance targets. Support team success by contributing to related tasks, initiatives, and projects as required. Contribute to profitable growth by providing risk insights, trend analysis, and identifying emerging risks. Support audits of Cedants and other relevant parties, including participation in due diligence activities where required. Liaise effectively with actuarial, finance, and operations teams as necessary. Stay informed of relevant legal, regulatory, and medical developments. Escalate and report significant developments, issues, and trends to the Head of London Market Claims as appropriate.
Mar 17, 2026
Full time
New Role: Claims Adjuster - Casualty ReinsuranceLloyd's InsurerCity of London I am currently partnered with a leading Insurer who are seeking a Claims Adjuster to join their team on a 9M contract basis to cover maternity, which could end up going permanent.This role will be adjusting Casualty Reinsurance Claims including but not limited to; APH, Workers Compensation and European Motor. This will be a mix of International and US based risks.My client is looking for someone with strong Claims Adjusting experience in the Casualty Reinsurance space. Key Responsibilities Manage an individual caseload, analysing critical data and factual reports, setting appropriate reserves, negotiating settlements directly with Cedants, and confidently making and supporting independent decisions. Maintain accurate and up-to-date claims files, ensuring all data is captured in line with best practice standards. Prepare clear, concise written and verbal reports for senior management. Develop and maintain effective working relationships with Cedants, Brokers, Co-Reinsurers, and Legal Representatives in the evaluation and management of reinsurance claim exposures. Ensure all policy obligations are fulfilled and that Customers are Treated Fairly at all times. Adhere to all compliance requirements, maintain strict confidentiality, and act as a company representative by modelling and upholding company policies and standards. Deliver against agreed objectives and performance targets. Support team success by contributing to related tasks, initiatives, and projects as required. Contribute to profitable growth by providing risk insights, trend analysis, and identifying emerging risks. Support audits of Cedants and other relevant parties, including participation in due diligence activities where required. Liaise effectively with actuarial, finance, and operations teams as necessary. Stay informed of relevant legal, regulatory, and medical developments. Escalate and report significant developments, issues, and trends to the Head of London Market Claims as appropriate.
An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.
Mar 17, 2026
Full time
An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.
Major Construction Division of international loss adjusting practice seeks to strengthen its Construction Liability Unit through the appointment of a senior adjuster ideally based in the North. The position is home-based handling a challenging range of construction liability losses, generally split 70% third party property damage and 30% personal injury. You will be required to undertake a mixed role with site investigations and desk-based claims handling, working as part of a niche team of 5/6 nationally. About you: Candidates must have experience in handling construction-related liability losses and be comfortable with both property damage and liability, but our client would consider Senior Liability Adjusters to make the transition across into a specialist construction role if they are viewed as technically competent enough. You can live anywhere within the north, but Manchester or Leeds would be ideal. Formal qualifications through CII would be preferred. Salary & Benefits: Basic salary up to £70/75,000 plus fee-related bonus, car/allowance, pension, private medical care and 25 days holiday.
Mar 17, 2026
Full time
Major Construction Division of international loss adjusting practice seeks to strengthen its Construction Liability Unit through the appointment of a senior adjuster ideally based in the North. The position is home-based handling a challenging range of construction liability losses, generally split 70% third party property damage and 30% personal injury. You will be required to undertake a mixed role with site investigations and desk-based claims handling, working as part of a niche team of 5/6 nationally. About you: Candidates must have experience in handling construction-related liability losses and be comfortable with both property damage and liability, but our client would consider Senior Liability Adjusters to make the transition across into a specialist construction role if they are viewed as technically competent enough. You can live anywhere within the north, but Manchester or Leeds would be ideal. Formal qualifications through CII would be preferred. Salary & Benefits: Basic salary up to £70/75,000 plus fee-related bonus, car/allowance, pension, private medical care and 25 days holiday.
New Role: Senior Claims Adjuster - ReinsuranceLloyd's InsurerCity of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their growing Reinsurance division. This role will be adjusting Reinsurance Claims from the Syndicate, including but not limited to; Marine, Energy, Aviation, Credit Risk and A&H. My client is looking for someone with strong Reinsurance Claims Adjusting experience in the Specialty realm, who is proficient with ECF and Lloyd's Claims Schemes. Key Responsibilities Handle Reinsurance Claims within Claims Authority limits arising from the Syndicate. Contribute to the development and implementation of effective strategies, processes, and procedures within the Claims function to support the achievement of business objectives. Support Claims activity forecasting by analysing business volumes and applying knowledge of the Claims environment to inform decision-making. Manage and prioritise a personal caseload efficiently, ensuring the prompt, accurate, and effective handling of London market reinsurance claims. Address and resolve customer service matters swiftly to ensure timely and satisfactory outcomes. Build and maintain strong working relationships with reinsurers and brokers.
Mar 17, 2026
Full time
New Role: Senior Claims Adjuster - ReinsuranceLloyd's InsurerCity of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their growing Reinsurance division. This role will be adjusting Reinsurance Claims from the Syndicate, including but not limited to; Marine, Energy, Aviation, Credit Risk and A&H. My client is looking for someone with strong Reinsurance Claims Adjusting experience in the Specialty realm, who is proficient with ECF and Lloyd's Claims Schemes. Key Responsibilities Handle Reinsurance Claims within Claims Authority limits arising from the Syndicate. Contribute to the development and implementation of effective strategies, processes, and procedures within the Claims function to support the achievement of business objectives. Support Claims activity forecasting by analysing business volumes and applying knowledge of the Claims environment to inform decision-making. Manage and prioritise a personal caseload efficiently, ensuring the prompt, accurate, and effective handling of London market reinsurance claims. Address and resolve customer service matters swiftly to ensure timely and satisfactory outcomes. Build and maintain strong working relationships with reinsurers and brokers.
New Role: Senior Claims Adjuster - Specialty ReinsuranceLloyd's SyndicateCity of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their growing Specialty Reinsurance division. This role will be adjusting Reinsurance Claims from the Syndicate, including but not limited to; Marine, Energy, Aviation, Credit Risk and A&H. My client is looking for someone with strong Reinsurance Claims Adjusting experience in any of the above classes (doesn't have to be all), who is proficient with ECF and Lloyd's Claims Schemes. Key Responsibilities Handle Reinsurance Claims within Claims Authority limits arising from the Syndicate. Contribute to the development and implementation of effective strategies, processes, and procedures within the Claims function to support the achievement of business objectives. Support Claims activity forecasting by analysing business volumes and applying knowledge of the Claims environment to inform decision-making. Manage and prioritise a personal caseload efficiently, ensuring the prompt, accurate, and effective handling of London market reinsurance claims. Address and resolve customer service matters swiftly to ensure timely and satisfactory outcomes. Build and maintain strong working relationships with reinsurers and brokers.
Mar 17, 2026
Full time
New Role: Senior Claims Adjuster - Specialty ReinsuranceLloyd's SyndicateCity of London I am currently partnered with a leading Syndicate who are seeking a Senior Claims Adjuster to join their growing Specialty Reinsurance division. This role will be adjusting Reinsurance Claims from the Syndicate, including but not limited to; Marine, Energy, Aviation, Credit Risk and A&H. My client is looking for someone with strong Reinsurance Claims Adjusting experience in any of the above classes (doesn't have to be all), who is proficient with ECF and Lloyd's Claims Schemes. Key Responsibilities Handle Reinsurance Claims within Claims Authority limits arising from the Syndicate. Contribute to the development and implementation of effective strategies, processes, and procedures within the Claims function to support the achievement of business objectives. Support Claims activity forecasting by analysing business volumes and applying knowledge of the Claims environment to inform decision-making. Manage and prioritise a personal caseload efficiently, ensuring the prompt, accurate, and effective handling of London market reinsurance claims. Address and resolve customer service matters swiftly to ensure timely and satisfactory outcomes. Build and maintain strong working relationships with reinsurers and brokers.
Your new company Are you an experienced Marine Hull professional looking to take the next step in your career with a leading global insurer? Hays is working exclusively with a highly respected, international insurance organisation to recruit a Senior Marine Hull Underwriter to join their London-based team. This is a rare opportunity to work with complex, high-value risks across the global marine market. Your new role As a Senior Marine Hull Underwriter, you will be responsible for managing and developing a profitable portfolio of marine business. In this role, you will underwrite complex Marine Hull risks and negotiate terms with brokers across international markets. You will also take ownership of major and technically challenging claims, working closely with surveyors, adjusters and legal specialists to ensure they are handled efficiently and appropriately. In addition, you will contribute to the strategic growth of the portfolio by maintaining and enhancing long-term relationships with brokers, shipowners and other key partners. You will ensure that all underwriting and claims activity complies fully with FCA regulations, Lloyd's requirements and internal governance frameworks. What you'll need to succeed To succeed in this position, you will bring substantial experience within Marine Hull insurance, whether from an underwriting, broking or complex claims background. You will have a strong technical understanding of maritime risks, policy wording and market developments, and you will be confident using market systems such as the Electronic Claims File (ECF). You will also demonstrate excellent negotiation, communication and relationship-building capabilities, enabling you to work effectively with senior stakeholders. Professional qualifications such as ACII, or active progress towards them, will be seen as an advantage. What you'll get in return In return, you will join a respected, collaborative global insurer offering a competitive salary and comprehensive benefits package. You will gain exposure to some of the most interesting and complex risks in the marine sector, along with strong opportunities for progression and continued professional development. The organisation fosters a supportive environment where expertise is valued and encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Your new company Are you an experienced Marine Hull professional looking to take the next step in your career with a leading global insurer? Hays is working exclusively with a highly respected, international insurance organisation to recruit a Senior Marine Hull Underwriter to join their London-based team. This is a rare opportunity to work with complex, high-value risks across the global marine market. Your new role As a Senior Marine Hull Underwriter, you will be responsible for managing and developing a profitable portfolio of marine business. In this role, you will underwrite complex Marine Hull risks and negotiate terms with brokers across international markets. You will also take ownership of major and technically challenging claims, working closely with surveyors, adjusters and legal specialists to ensure they are handled efficiently and appropriately. In addition, you will contribute to the strategic growth of the portfolio by maintaining and enhancing long-term relationships with brokers, shipowners and other key partners. You will ensure that all underwriting and claims activity complies fully with FCA regulations, Lloyd's requirements and internal governance frameworks. What you'll need to succeed To succeed in this position, you will bring substantial experience within Marine Hull insurance, whether from an underwriting, broking or complex claims background. You will have a strong technical understanding of maritime risks, policy wording and market developments, and you will be confident using market systems such as the Electronic Claims File (ECF). You will also demonstrate excellent negotiation, communication and relationship-building capabilities, enabling you to work effectively with senior stakeholders. Professional qualifications such as ACII, or active progress towards them, will be seen as an advantage. What you'll get in return In return, you will join a respected, collaborative global insurer offering a competitive salary and comprehensive benefits package. You will gain exposure to some of the most interesting and complex risks in the marine sector, along with strong opportunities for progression and continued professional development. The organisation fosters a supportive environment where expertise is valued and encouraged. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Claims Executive Location: South West and South Wales Salary: £50,000 - £70,000 (DOE) Benefits: Pension, 25 days holiday + Bank Holidays, Holiday Purchase Scheme, Individual Private Medical, Life Assurance, Flexible Benefits, Fully funded qualifications About the Company: This is an opportunity to join a well-established, multi-office insurance brokerage with a strong regional presence across the South West and South Wales. Built on a meritocratic and family-orientated culture, the business rewards initiative, ownership and long-term commitment. With low staff turnover and a reputation for developing talent, the firm is investing in strengthening its claims proposition - creating a brand-new regional Claims Executive role to elevate client service, deliver trend analysis, and support strategic growth. Role Summary: This is a client-facing, relationship-driven Claims Executive position with genuine autonomy and visibility. You'll manage a caseload of circa 100 complex commercial claims (including motor and liability), while acting as the primary claims contact for several high-value clients. Beyond technical handling, the focus is on chairing claims review meetings, delivering trend analysis, contributing to new business presentations, and helping shape the regional claims strategy. It's an ideal opportunity for someone who enjoys being out with clients, influencing stakeholders, and taking ownership. Key Responsibilities: • Manage and drive complex commercial claims to resolution - ensuring clients receive proactive, high-quality service. • Chair claims review meetings and deliver trend analysis - positioning yourself as a trusted adviser to clients. • Identify risk management opportunities - improving client outcomes and strengthening retention. • Support new business presentations - showcasing the strength of the claims proposition. • Build strong relationships with insurers, loss adjusters and internal Account Executives - enhancing collaboration and influence. • Contribute to regional projects and proposition development - helping evolve how claims is delivered. Requirements: • Proven experience within commercial insurance claims. • Strong client-facing experience, confident in leading meetings and stakeholder discussions. • Exposure to cross-class commercial claims, including motor and liability. • Ability to interpret claims data and deliver meaningful analysis to clients. • Comfortable managing a caseload while balancing client-facing commitments. • ACII qualified (desirable, not essential). • Acturis knowledge advantageous. If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Senior Claims Handler, Corporate Claims Executive, Client Claims Manager, Commercial Claims Consultant, Claims Relationship Manager
Mar 17, 2026
Full time
Job Title: Claims Executive Location: South West and South Wales Salary: £50,000 - £70,000 (DOE) Benefits: Pension, 25 days holiday + Bank Holidays, Holiday Purchase Scheme, Individual Private Medical, Life Assurance, Flexible Benefits, Fully funded qualifications About the Company: This is an opportunity to join a well-established, multi-office insurance brokerage with a strong regional presence across the South West and South Wales. Built on a meritocratic and family-orientated culture, the business rewards initiative, ownership and long-term commitment. With low staff turnover and a reputation for developing talent, the firm is investing in strengthening its claims proposition - creating a brand-new regional Claims Executive role to elevate client service, deliver trend analysis, and support strategic growth. Role Summary: This is a client-facing, relationship-driven Claims Executive position with genuine autonomy and visibility. You'll manage a caseload of circa 100 complex commercial claims (including motor and liability), while acting as the primary claims contact for several high-value clients. Beyond technical handling, the focus is on chairing claims review meetings, delivering trend analysis, contributing to new business presentations, and helping shape the regional claims strategy. It's an ideal opportunity for someone who enjoys being out with clients, influencing stakeholders, and taking ownership. Key Responsibilities: • Manage and drive complex commercial claims to resolution - ensuring clients receive proactive, high-quality service. • Chair claims review meetings and deliver trend analysis - positioning yourself as a trusted adviser to clients. • Identify risk management opportunities - improving client outcomes and strengthening retention. • Support new business presentations - showcasing the strength of the claims proposition. • Build strong relationships with insurers, loss adjusters and internal Account Executives - enhancing collaboration and influence. • Contribute to regional projects and proposition development - helping evolve how claims is delivered. Requirements: • Proven experience within commercial insurance claims. • Strong client-facing experience, confident in leading meetings and stakeholder discussions. • Exposure to cross-class commercial claims, including motor and liability. • Ability to interpret claims data and deliver meaningful analysis to clients. • Comfortable managing a caseload while balancing client-facing commitments. • ACII qualified (desirable, not essential). • Acturis knowledge advantageous. If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Senior Claims Handler, Corporate Claims Executive, Client Claims Manager, Commercial Claims Consultant, Claims Relationship Manager
Senior Claims Adjuster - US Property Binders London Negotiable Salary + Excellent Benefits We are currently recruiting for a Senior Claims Adjuster - US Property Binders on behalf of one of the leading insurers in the Lloyd's of London insurance market. Role Summary The successful candidate will proactively adjust complex claims from their initial notification through settlement and be a point of referral and guidance for claims colleagues, collaborating closely with the Underwriting team. The US Property Binders Senior Claims Adjuster will report to the Property Binders and Casualty Claims Manager and sit within the P&C product line. Key Responsibilities Determining the validity, accuracy and extent of coverage, liability and quantum positions. Driving the resolution of claims, including complex files, which may involve attendance at arbitrations, mediations, depositions, or trials. Ensuring that adequate financial provisions are maintained and reported appropriately for all claims. Managing recovery, subrogation or salvage opportunities. Identifying trends across a portfolio / class of business. Communication with Internal and External Stakeholders. Providing high quality reporting of claims and events. Managing relationships with DCAs, external service providers and legal advisers. Escalating issues and areas of concern and manage issues to resolution with assistance Key Requirements Knowledge of handling complex US Property Binder claims in the London insurance market. Advanced understanding of the market including the applicable regulatory context. Experience of TPA / DCA and Third-Party management. Strong claims negotiation skills. History of Portfolio and Project Management. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Mar 17, 2026
Full time
Senior Claims Adjuster - US Property Binders London Negotiable Salary + Excellent Benefits We are currently recruiting for a Senior Claims Adjuster - US Property Binders on behalf of one of the leading insurers in the Lloyd's of London insurance market. Role Summary The successful candidate will proactively adjust complex claims from their initial notification through settlement and be a point of referral and guidance for claims colleagues, collaborating closely with the Underwriting team. The US Property Binders Senior Claims Adjuster will report to the Property Binders and Casualty Claims Manager and sit within the P&C product line. Key Responsibilities Determining the validity, accuracy and extent of coverage, liability and quantum positions. Driving the resolution of claims, including complex files, which may involve attendance at arbitrations, mediations, depositions, or trials. Ensuring that adequate financial provisions are maintained and reported appropriately for all claims. Managing recovery, subrogation or salvage opportunities. Identifying trends across a portfolio / class of business. Communication with Internal and External Stakeholders. Providing high quality reporting of claims and events. Managing relationships with DCAs, external service providers and legal advisers. Escalating issues and areas of concern and manage issues to resolution with assistance Key Requirements Knowledge of handling complex US Property Binder claims in the London insurance market. Advanced understanding of the market including the applicable regulatory context. Experience of TPA / DCA and Third-Party management. Strong claims negotiation skills. History of Portfolio and Project Management. We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.
Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.
Mar 16, 2026
Full time
Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.
Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.
Mar 16, 2026
Full time
Our client is an international loss adjusting practice seeking to strengthen its Liability Division within London and the South East, through the appointment of a Senior Liability Adjuster who will sit above the General Liability Team, but below the Major & Complex Loss Unit. You will deal with the full range of high value and/or complex liability claims across both injury and TPPD, generally above £100,000 and up to a value of £250,000. The position is home based and will require you to operate throughout the London and South East region. About you: Candidates must have a proven track record of dealing with large and complex liability claims either in respect of injury or TPPD, and you should be ambitious to work in a full-time dedicated major & complex loss role as this is a development role into that type of position. Formal qualifications would be preferred but are not essential. Salary & Benefits: Basic salary up to £70,000 plus fee related bonus, car/car allowance, pension, private medical care and 25 days annual holiday.
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Mar 16, 2026
Full time
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Mar 16, 2026
Full time
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Mar 16, 2026
Full time
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.
Mar 16, 2026
Full time
Major insurer is seeking Commercial Adjusters London, South East and South West region to deal with a portfolio of commercial losses on a cradle to grave basis. Working from a home base, you will be responsible for booking your appointments and visiting commercial losses (including property owners) and seeing claims through to settlement. You are likely to be allocated around 160 losses per year and carry a typical outstanding caseload of 50-60 losses. Losses will typically be in the region of £10,000 - £100,000 and will agree settlements via the supply chain or agreeing cash settlements. You will also utilise Symbility as the scheduling tool for buildings losses. Responsibilities will include: Undertaking assessments of allocated claims cases at the scene of the loss/event to gather relevant evidence/information, critically assess potential loss, recovery options and reserving requirements in line with established standards, procedures and guidance provided. Preparing and delivering case decisions and solutions to the customer, in line with agreed processes at designated level authority, to meet business objectives and the customer proposition Providing precautionary and post-loss/event advice and guidance to customers to minimise future claims and mitigate the impact of current claims. Managing customer interactions in an efficient, courteous and timely manner, escalating to more senior and/or qualified colleagues as necessary in order to deliver high standards of customer satisfaction. Identifying non-standard or complex claims and escalating to more qualified colleagues to ensure they are handled appropriately. Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate. Providing expert advice, guidance and coaching to technical colleagues to develop knowledge and understanding of customers, and customers' businesses and associated commercial drivers and risks. About You: Candidates must be able to demonstrate their previous experience dealing with commercial losses and work on a self sufficient basis. Progression towards professional qualifications such as Cert CII/Cert CILA would be advantageous, but not essential if you have the right experience. Benefits: Company Car Pension Bonus Death in service 25 Days Holiday.