• Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
  • Sign in
  • Sign up
  • Home
  • Search Jobs
  • Register CV
  • Post a Job
  • Employer Pricing
  • Contact Us
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

100 jobs found

Email me jobs like this
Refine Search
Current Search
senior business officer executive support
Capital One UK
Senior Risk Manager
Capital One UK Long Eaton, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 08, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Alzheimer's Research UK
Senior Project Officer
Alzheimer's Research UK
The Senior Project Officer sits with the Chief Executives Office supporting the Project & Programme Manager and is responsible for championing project management best practice across the wider organisation via training, consultations, and effective stakeholder management. The post holder is also responsible for scoping, planning, and delivering small-to-medium cross-organisational change projects that bring us closer to achieving our 10-year organisational strategy, ARUK: Towards a Cure. Key Responsibilities: Championing Project Management Best Practice Act as an advisor, mentor, and source of central project management expertise for colleagues across the charity; offering tailored project management consultations which empower colleagues to deliver their own initiatives effectively. Collaborate with the Project & Programme Manager to enhance and deliver ARUK s flagship internal project management training, the ARUK Project Management Masterclass, promoting best practice and continuous improvement. Take ownership for maintenance and development of the Projects team intranet pages and resources, ensuring they remain relevant and accessible to colleagues across the organisation. Support the Project & Programme Manager with the development of a suite of project management resources to further embed project management best practice across the organisation Project Management Deliver small-to-medium cross-organisational change projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible, adaptable project plans. This might include but is not limited to the implementation of new third-party systems and tools, regulatory and compliance projects, new fundraising campaigns, and digital transformation projects. Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context, drive and monitor project progress against timelines, and ensure stakeholders are updated at key checkpoints. Demonstrate accountability by escalating project risks via appropriate channels as required. Proactively build and maintain strong relationships with project teams, internal stakeholders, and external partners to foster collaboration and drive successful outcomes. Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into business-as-usual practices. Provide coordination support on larger programmes of work, as and when required. What we are looking for: Experience managing cross-team projects, including developing project plans, allocating tasks, and managing risks, decisions, and changes. Sound knowledge of project management methodologies (Waterfall, Agile). Demonstrable ability to work with, influence, and advise a variety of internal and external stakeholders at all levels. Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar. Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience. Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. Strong team player who can work both independently and collaboratively with internal and external stakeholders. Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation s needs. Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn. Strong team player who can work both independently and collaboratively with internal stakeholders at all levels of the organisation. Demonstrates good negotiation and influencing skills. Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions. A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations. Ability to absorb and process new information quickly. Strong ethical standards and a high level of personal integrity and empathy. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th January 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Jan 07, 2026
Full time
The Senior Project Officer sits with the Chief Executives Office supporting the Project & Programme Manager and is responsible for championing project management best practice across the wider organisation via training, consultations, and effective stakeholder management. The post holder is also responsible for scoping, planning, and delivering small-to-medium cross-organisational change projects that bring us closer to achieving our 10-year organisational strategy, ARUK: Towards a Cure. Key Responsibilities: Championing Project Management Best Practice Act as an advisor, mentor, and source of central project management expertise for colleagues across the charity; offering tailored project management consultations which empower colleagues to deliver their own initiatives effectively. Collaborate with the Project & Programme Manager to enhance and deliver ARUK s flagship internal project management training, the ARUK Project Management Masterclass, promoting best practice and continuous improvement. Take ownership for maintenance and development of the Projects team intranet pages and resources, ensuring they remain relevant and accessible to colleagues across the organisation. Support the Project & Programme Manager with the development of a suite of project management resources to further embed project management best practice across the organisation Project Management Deliver small-to-medium cross-organisational change projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible, adaptable project plans. This might include but is not limited to the implementation of new third-party systems and tools, regulatory and compliance projects, new fundraising campaigns, and digital transformation projects. Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context, drive and monitor project progress against timelines, and ensure stakeholders are updated at key checkpoints. Demonstrate accountability by escalating project risks via appropriate channels as required. Proactively build and maintain strong relationships with project teams, internal stakeholders, and external partners to foster collaboration and drive successful outcomes. Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into business-as-usual practices. Provide coordination support on larger programmes of work, as and when required. What we are looking for: Experience managing cross-team projects, including developing project plans, allocating tasks, and managing risks, decisions, and changes. Sound knowledge of project management methodologies (Waterfall, Agile). Demonstrable ability to work with, influence, and advise a variety of internal and external stakeholders at all levels. Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar. Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience. Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels. Strong team player who can work both independently and collaboratively with internal and external stakeholders. Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation s needs. Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn. Strong team player who can work both independently and collaboratively with internal stakeholders at all levels of the organisation. Demonstrates good negotiation and influencing skills. Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions. A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations. Ability to absorb and process new information quickly. Strong ethical standards and a high level of personal integrity and empathy. Excellent IT skills in PowerPoint, Word and Excel. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th January 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Capital One UK
Senior Risk Manager
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Chief Financial Officer (CFO)
Freetrade City, London
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Jan 07, 2026
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
DUA Audit Manager
McNeil & Co. Barnet, London
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Jan 07, 2026
Full time
Overview With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility . Please note: this description outlines the role details; this includes the role summary, responsibilities and qualifications. Responsibilities Provide objective analysis of financial, operational and risk management processes by organising and overseeing Delegated Authority Audits. Interact with executives and officers across the businesses and report to the Delegated Underwriting Manager. This position is based in London. To ensure Arch has an audit strategy that includes delegated underwriting technical reviews and operational audits of third parties that support the delegated underwriting process. Organise Pre-Inception Audits as Arch is presented with new opportunities on new relationships and/or to extend existing operations. Provide actionable feedback to the Underwriting and Compliance teams and business partners based on the outcome of the reviews undertaken. Maintain the Delegated Authority audit and review schedules ensuring participation in Lloyd's co-ordinated audit activities. Maintain audit and review recommendations and follow up on remediation actions as required to ensure compliance with recommendations. Ensure audits are managed and conducted in a competent, thorough and professional manner. Ensure that audit reports are produced following each audit in a clear, concise and timely manner for consideration by senior management. Establish and maintain effective working relationship with colleagues, business partners and relevant stakeholders. Provide general assurance to the business with respect to delegated business. To produce and present summary papers for consideration at the governance committees (including the quarterly delegated committee, syndicate management committees and Audit committee). General Duties and Tasks To plan, organise and manage the output of audit reviews as per the Audit and Schedule. To identify any risks arising from Delegated Authority Audits carried out and ensure appropriate remedial action is communicated and taken to address them. To report and make recommendations on the systems and procedures being reviewed, monitor management's response and facilitate implementation. To maintain the 'Audit and Product Review Tracker' in accordance with the guidelines set. Conduct annual audit planning and reporting to the audit committee. Work alongside other business units or external resources on specialist ad hoc audit projects. To act as a point of contact for DUA on the integration of Coverholder data into the VIPR Intarga Product Experience requirements. Skills and Qualifications Five or more years of combined audit and finance experience with a property/casualty insurance and/or reinsurance organization or public accounting firm. A strong desire to add value and succeed as a member of the Internal Audit Services team and the ability to assume increased responsibilities within a dynamic and growing organization. Highly effective interpersonal & communication skills with the ability to function in a team environment. Knowledge of Lloyd's structure and policies in delegated underwriting. Understanding of Conduct Risk regulations and their application to the product review process. Excellent communications skills, both verbal and written. Demonstrated project management skills. Ability to analyse documents for completeness and exceptions. Ability to review financial statements, claims information and business plans, identifying areas of concern and for further investigation. An experienced auditor with insurance background would be desirable but not essential. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. Company and Compliance notices 14101 Arch Europe Insurance Services Ltd Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career. Attention Job Seekers: Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously. Please be vigilant to fraudulent activity if you receive a communication or email asking you to submit any personal information. Do not send money or pass any details to someone suggesting they can provide employment with Arch. You should only enter your information into our official career portal. Please know the following about our interviewing and hiring practices. We never make job offers without a formal, in person, interview process. We never ask you to send money of any kind.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Nailsea, Somerset
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Long Eaton, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Ilkeston, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Elevare Civic Education Group
Head of Private Office to the Group CEO
Elevare Civic Education Group Bexley, London
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Jan 07, 2026
Full time
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Severn Beach, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Portishead, Somerset
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Risk Manager - Customer Operations
Capital One UK Bristol, Gloucestershire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Jan 07, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Hornet Services Sailing Club
Club General Manager
Hornet Services Sailing Club Gosport, Hampshire
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Jan 07, 2026
Full time
We are delighted to be partnering with Hornet Services Sailing Club , a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2 listed), and boat storage facilities. With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions. This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation. To succeed in this role, you'll bring: Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery Facilities management, including overseeing infrastructure and maintenance projects Strong financial management capability, including ownership of budgets of circa £1million A working knowledge of employment law, HR best practice, GDPR and staff development. Comprehensive understanding of bar and catering principles Experience of sailing, marina or waterside operations (highly beneficial, but not essential) If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose. For more information, please contact Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment on or email . Applications should be submitted via the Charisma website and include your CV and a supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, or any other category protected by law. Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required Closing date: 3rd February 2026 Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23th February onwards
Credit Officer - SME Agriculture
Lloyds Bank plc Edinburgh, Midlothian
Credit Officer - SME Agriculture page is loaded Credit Officer - SME Agriculturelocations: Edinburgh: Birmingham 125 Colmore Rowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 19, 2026 (13 days left to apply)job requisition id: 149290 End Date Sunday 18 January 2026 Salary Range £65,385 - £72,650 Flexible Working Options Hybrid Working, Job Share Job Description Summary TITLE: Credit Officer - SME Agriculture LOCATIONS: Edinburgh or Birmingham WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites This is an exciting opportunity to join the BCB Credit Underwriting team where we are looking to recruit a Band E colleague at Credit Officer level into the SME Credit team. The BCB Credit Underwriting team works closely with Coverage & Product partners, serving the Group's clients ranging from small businesses to turnover of £100m. We provide responsible, & sustainable credit risk management solutions to enable our customers and our business to grow. We're responsible for advocating on credit process, policy & strategy, assessing the creditworthiness of our customers, structuring transactions, sanctioning transactions and monitoring the performance of our portfolio. The SME Credit team is specifically responsible for sanctioning credit transactions for clients with revenue between £3m - £25m. The role is within the SME Credit Agriculture Team and is an excellent opportunity to work as part of a team in a wide-ranging and interesting sector critical to LBG and the UK economy and where we look to support clients in growth, resilience, diversification and transitioning farming practices. Job Description What you'll be doing Exercise your sanction discretion across SME for those deals within your Delegated Credit Authority or provide your recommendations to senior sanctioning colleagues, as appropriate. This will include transactions for new to bank business, and increased lending, refinances, restructures and product solutions for existing customers. Working together in a team, you'll support the credit risk management of a geographic portfolio of SME Agriculture customers. Closely liaise with relationship managers, products partners and clients to help shape credit proposals in order to maintain an acceptable balance of risk and reward. Maintain the good credit quality of the portfolio, helping the business to grow safely and securely. Ensure compliance with Bank and regulatory policy and other rules and regulations in order to minimise risk. Contribute to Policy, sector and ad-hoc reviews, providing constructive challenge and support to optimise outcomes on individual cases. Respond to queries from the Executive and the Regulators, providing detailed insight into any areas of credit risk focus within the portfolio. What you'll need Strong credit risk experience. A strong background in credit risk and financial analysis and, ideally, experience of cashflow based lending. Well-developed communication and influencing skills and are confident to challenge the status quo whilst being comfortable making and explaining your recommendations. Ability to balance conflicting demands whilst delivering to tight timescales. Ability to quickly learn and adapt to new challenges. Demonstrate sound judgement, strong decision-making skills, good attention to detail and the ability to collaborate. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesWe offer a supportive learning environment, prioritising teamwork and personal development. You'll work in a high-profile, fast-paced setting that champions innovation and simplification, aligned with our core Group values. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.We provide an encouraging learning environment, with an emphasis on teamwork and personal development. You'll work in a high profile and demanding environment committed to delivering core positive group values, inspiring others to embrace innovation and simplify ways of working across teams. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 07, 2026
Full time
Credit Officer - SME Agriculture page is loaded Credit Officer - SME Agriculturelocations: Edinburgh: Birmingham 125 Colmore Rowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 19, 2026 (13 days left to apply)job requisition id: 149290 End Date Sunday 18 January 2026 Salary Range £65,385 - £72,650 Flexible Working Options Hybrid Working, Job Share Job Description Summary TITLE: Credit Officer - SME Agriculture LOCATIONS: Edinburgh or Birmingham WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites This is an exciting opportunity to join the BCB Credit Underwriting team where we are looking to recruit a Band E colleague at Credit Officer level into the SME Credit team. The BCB Credit Underwriting team works closely with Coverage & Product partners, serving the Group's clients ranging from small businesses to turnover of £100m. We provide responsible, & sustainable credit risk management solutions to enable our customers and our business to grow. We're responsible for advocating on credit process, policy & strategy, assessing the creditworthiness of our customers, structuring transactions, sanctioning transactions and monitoring the performance of our portfolio. The SME Credit team is specifically responsible for sanctioning credit transactions for clients with revenue between £3m - £25m. The role is within the SME Credit Agriculture Team and is an excellent opportunity to work as part of a team in a wide-ranging and interesting sector critical to LBG and the UK economy and where we look to support clients in growth, resilience, diversification and transitioning farming practices. Job Description What you'll be doing Exercise your sanction discretion across SME for those deals within your Delegated Credit Authority or provide your recommendations to senior sanctioning colleagues, as appropriate. This will include transactions for new to bank business, and increased lending, refinances, restructures and product solutions for existing customers. Working together in a team, you'll support the credit risk management of a geographic portfolio of SME Agriculture customers. Closely liaise with relationship managers, products partners and clients to help shape credit proposals in order to maintain an acceptable balance of risk and reward. Maintain the good credit quality of the portfolio, helping the business to grow safely and securely. Ensure compliance with Bank and regulatory policy and other rules and regulations in order to minimise risk. Contribute to Policy, sector and ad-hoc reviews, providing constructive challenge and support to optimise outcomes on individual cases. Respond to queries from the Executive and the Regulators, providing detailed insight into any areas of credit risk focus within the portfolio. What you'll need Strong credit risk experience. A strong background in credit risk and financial analysis and, ideally, experience of cashflow based lending. Well-developed communication and influencing skills and are confident to challenge the status quo whilst being comfortable making and explaining your recommendations. Ability to balance conflicting demands whilst delivering to tight timescales. Ability to quickly learn and adapt to new challenges. Demonstrate sound judgement, strong decision-making skills, good attention to detail and the ability to collaborate. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policiesWe offer a supportive learning environment, prioritising teamwork and personal development. You'll work in a high-profile, fast-paced setting that champions innovation and simplification, aligned with our core Group values. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.We provide an encouraging learning environment, with an emphasis on teamwork and personal development. You'll work in a high profile and demanding environment committed to delivering core positive group values, inspiring others to embrace innovation and simplify ways of working across teams. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Manager, Strategy Consulting, Private Equity/Consumer Retail
Kaiser Associates, Inc
Kaiser Associates is a leading global strategy consulting firm with offices in Washington, DC and London. Kaiser offers a distinctive consulting experience that combines the client prestige and diverse opportunity of a large firm with the close-knit community and entrepreneurial culture of a small firm. With a focus on strategy, we offer development opportunities, accessible senior leadership, and an accelerated path to partner. For decades, Kaiser challenged the heavy travel paradigm, recognizing that many activities are best performed in Kaiser's own offices and without any travel to the client site, creating a healthier work-life balance for our consultants and greater value for cost to our clients. Our Private Equity and Consumer Retail practices support some of the largest companies in the space, with clients spanning six continents, in developing effective commercial growth and profit strategies, with offerings in the specific solution areas of market opportunity assessment, go-to-market strategies, competitive strategy, and product commercialization. About the role: Being a manager at Kaiser offers unrivalled opportunity for personal and professional growth. Managers at Kaiser are the linchpin of our client-facing efforts and play a pivotal role in business- and team management activities. As a core member of our Private Equity and Consumer Retail practices, this Manager will also be an integral part in practice development and will play a key role in practice strategy and business growth activities. Responsibilities: High-level project management, project delivery, client relationship handling and stakeholder management in the context of complex, matrixed assignments Structure and manage project work from start to finish, including team oversight and management of client deliverables Help structureanalyses, organizeresearch and data gathering efforts and providequality assurance across the content development lifecycle Proactive management of engagement economics, timelines, and issue resolution Serveas a key point of contact between the team, senior officers of the firm, and clients Developand bringthought leadership forward for business development purposes with existing and new clients Coachand supportthe professional development of team members in the process of case work, as well as through dedicated learning and development efforts Required Qualifications: 4+ years of experience within a prominent strategy consulting firm; prior consulting manager experience preferred MBA degree preferred; undergraduate degree required Proven ability managing and delivering data-intensive assignments - market sizing, economic/econometric analysis, pricing and statistical analysis Experience managing high-performing teams, client stakeholders and effective upward- and downward management style Experience working with, advising and engaging senior business leaders Additional Qualifications for Success: High level of self-motivation and energy, including the ability to work with limited supervision Excellent interpersonal and analytical skills Confidence, maturity, and poise, as well as a positive, "can-do" attitude Comfort working with, and leading groups, as well as sensitivity to individual, group, and organizational dynamics Creative, "big picture" thinking while maintaining keen attention to detail Exceptional communication (verbal and written) skills
Jan 07, 2026
Full time
Kaiser Associates is a leading global strategy consulting firm with offices in Washington, DC and London. Kaiser offers a distinctive consulting experience that combines the client prestige and diverse opportunity of a large firm with the close-knit community and entrepreneurial culture of a small firm. With a focus on strategy, we offer development opportunities, accessible senior leadership, and an accelerated path to partner. For decades, Kaiser challenged the heavy travel paradigm, recognizing that many activities are best performed in Kaiser's own offices and without any travel to the client site, creating a healthier work-life balance for our consultants and greater value for cost to our clients. Our Private Equity and Consumer Retail practices support some of the largest companies in the space, with clients spanning six continents, in developing effective commercial growth and profit strategies, with offerings in the specific solution areas of market opportunity assessment, go-to-market strategies, competitive strategy, and product commercialization. About the role: Being a manager at Kaiser offers unrivalled opportunity for personal and professional growth. Managers at Kaiser are the linchpin of our client-facing efforts and play a pivotal role in business- and team management activities. As a core member of our Private Equity and Consumer Retail practices, this Manager will also be an integral part in practice development and will play a key role in practice strategy and business growth activities. Responsibilities: High-level project management, project delivery, client relationship handling and stakeholder management in the context of complex, matrixed assignments Structure and manage project work from start to finish, including team oversight and management of client deliverables Help structureanalyses, organizeresearch and data gathering efforts and providequality assurance across the content development lifecycle Proactive management of engagement economics, timelines, and issue resolution Serveas a key point of contact between the team, senior officers of the firm, and clients Developand bringthought leadership forward for business development purposes with existing and new clients Coachand supportthe professional development of team members in the process of case work, as well as through dedicated learning and development efforts Required Qualifications: 4+ years of experience within a prominent strategy consulting firm; prior consulting manager experience preferred MBA degree preferred; undergraduate degree required Proven ability managing and delivering data-intensive assignments - market sizing, economic/econometric analysis, pricing and statistical analysis Experience managing high-performing teams, client stakeholders and effective upward- and downward management style Experience working with, advising and engaging senior business leaders Additional Qualifications for Success: High level of self-motivation and energy, including the ability to work with limited supervision Excellent interpersonal and analytical skills Confidence, maturity, and poise, as well as a positive, "can-do" attitude Comfort working with, and leading groups, as well as sensitivity to individual, group, and organizational dynamics Creative, "big picture" thinking while maintaining keen attention to detail Exceptional communication (verbal and written) skills
Senior Compliance & Regulatory Officer (5815)
Irwin Mitchell Llp
Senior Compliance & Regulatory Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them.
Jan 07, 2026
Full time
Senior Compliance & Regulatory Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them.
Penguin Recruitment
Associate Director
Penguin Recruitment
Associate Director - Town Planning Location: Dorset, Wareham Penguin Recruitment is delighted to be supporting a highly regarded and established planning consultancy on the South Coast in their search for an Associate Director. This opportunity is ideal for an experienced Associate seeking a fresh challenge or a Senior Planner ready to progress into an Associate Director role within a supportive and well-respected practice. The business has built an excellent reputation for delivering high-quality planning advice and successfully guiding development projects from inception through to delivery on the ground. If you became a planner to make a genuine impact, this Associate Director position offers the platform, autonomy and variety to do just that. The Role As an Associate Director, you will be a Chartered Town Planner with substantive experience gained in the public and/or private sector (consultancy or client-side). Your responsibilities will include: Understanding the needs and motivations of clients including housebuilders, land promoters, and national, regional and local developers. Developing and maintaining long-lasting relationships with clients and allied professionals. Demonstrating technical excellence and applying planning expertise to set and deliver effective strategies. Preparing high-quality written advice, reports, and planning appraisals. Undertaking due diligence and research, preparing and submitting planning applications and appeals. Liaising and negotiating with local authority officers throughout the determination process. Participating in community engagement and consultation events. Managing projects efficiently while working on your own initiative within a collaborative team environment. Supporting, mentoring and inspiring planners, assistant planners and graduate planners. About You The successful Associate Director will demonstrate: A minimum of seven years' post-qualification experience (flexibility for the right candidate). Strong written and verbal communication skills. A solutions-focused mindset and enthusiasm for problem-solving. Good IT literacy, including MS Office and web-based systems. A willingness to learn and adapt as planning policy, legislation and best practice evolve. A full UK driving licence and access to a car. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Jan 07, 2026
Full time
Associate Director - Town Planning Location: Dorset, Wareham Penguin Recruitment is delighted to be supporting a highly regarded and established planning consultancy on the South Coast in their search for an Associate Director. This opportunity is ideal for an experienced Associate seeking a fresh challenge or a Senior Planner ready to progress into an Associate Director role within a supportive and well-respected practice. The business has built an excellent reputation for delivering high-quality planning advice and successfully guiding development projects from inception through to delivery on the ground. If you became a planner to make a genuine impact, this Associate Director position offers the platform, autonomy and variety to do just that. The Role As an Associate Director, you will be a Chartered Town Planner with substantive experience gained in the public and/or private sector (consultancy or client-side). Your responsibilities will include: Understanding the needs and motivations of clients including housebuilders, land promoters, and national, regional and local developers. Developing and maintaining long-lasting relationships with clients and allied professionals. Demonstrating technical excellence and applying planning expertise to set and deliver effective strategies. Preparing high-quality written advice, reports, and planning appraisals. Undertaking due diligence and research, preparing and submitting planning applications and appeals. Liaising and negotiating with local authority officers throughout the determination process. Participating in community engagement and consultation events. Managing projects efficiently while working on your own initiative within a collaborative team environment. Supporting, mentoring and inspiring planners, assistant planners and graduate planners. About You The successful Associate Director will demonstrate: A minimum of seven years' post-qualification experience (flexibility for the right candidate). Strong written and verbal communication skills. A solutions-focused mindset and enthusiasm for problem-solving. Good IT literacy, including MS Office and web-based systems. A willingness to learn and adapt as planning policy, legislation and best practice evolve. A full UK driving licence and access to a car. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Penguin Recruitment
Senior Town Planner
Penguin Recruitment
Job Title: Senior Planner Location: Wareham, Dorset Penguin Recruitment is delighted to be supporting a highly respected independent planning consultancy on the South Coast as they look to appoint a Senior Planner to join their growing team. Whether you are seeking a fresh challenge or looking to take the next step in your planning career, this is an excellent opportunity to join a consultancy with an outstanding reputation for delivering development projects from inception through to delivery on the ground. If you became a planner to genuinely make a difference, this role will strongly appeal. The Role You will be involved in a diverse range of planning projects, working with clients that include housebuilders, land promoters, and national, regional, and local developers and businesses. The role offers significant responsibility, autonomy, and exposure to varied development types across the South Coast. About You You will be a Chartered Town Planner or working towards MRTPI, with planning experience gained in either the public and/or private sector (consultancy or client-side). The ideal candidate will be able to: Understand client needs and motivations across a broad development and commercial landscape Build and maintain long-lasting relationships with clients and allied professionals Demonstrate technical excellence and apply planning knowledge to new and complex projects Set and execute planning strategies across a variety of development types and locations Act with confidence and integrity, providing clear and honest advice while managing planning risk Prepare high-quality written advice and professional reports Undertake due diligence and research, prepare and submit planning applications and appeals Liaise and negotiate effectively with planning officers throughout the determination process Participate in community and stakeholder engagement events Work independently while contributing positively within a supportive team environment Effectively project manage workloads and prioritise time You will primarily be based from the head office, with flexibility around working arrangements open for discussion. You Will Also Need A proactive, solution-focused attitude Excellent written and verbal communication skills Strong IT literacy (MS Office and web-based applications) A willingness to continually learn and develop as the planning profession evolves A full UK driving licence and access to a car What's on Offer Competitive salary Bonus potential as part of an overall remuneration package Workplace pension Flexible working arrangements Gym membership Ongoing CPD and professional development support Social events for employees, friends, and family You will gain exposure to a wide range of high-quality projects and clients across the South Coast, while benefiting from a supportive, people-focused culture that values professional growth. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Jan 07, 2026
Full time
Job Title: Senior Planner Location: Wareham, Dorset Penguin Recruitment is delighted to be supporting a highly respected independent planning consultancy on the South Coast as they look to appoint a Senior Planner to join their growing team. Whether you are seeking a fresh challenge or looking to take the next step in your planning career, this is an excellent opportunity to join a consultancy with an outstanding reputation for delivering development projects from inception through to delivery on the ground. If you became a planner to genuinely make a difference, this role will strongly appeal. The Role You will be involved in a diverse range of planning projects, working with clients that include housebuilders, land promoters, and national, regional, and local developers and businesses. The role offers significant responsibility, autonomy, and exposure to varied development types across the South Coast. About You You will be a Chartered Town Planner or working towards MRTPI, with planning experience gained in either the public and/or private sector (consultancy or client-side). The ideal candidate will be able to: Understand client needs and motivations across a broad development and commercial landscape Build and maintain long-lasting relationships with clients and allied professionals Demonstrate technical excellence and apply planning knowledge to new and complex projects Set and execute planning strategies across a variety of development types and locations Act with confidence and integrity, providing clear and honest advice while managing planning risk Prepare high-quality written advice and professional reports Undertake due diligence and research, prepare and submit planning applications and appeals Liaise and negotiate effectively with planning officers throughout the determination process Participate in community and stakeholder engagement events Work independently while contributing positively within a supportive team environment Effectively project manage workloads and prioritise time You will primarily be based from the head office, with flexibility around working arrangements open for discussion. You Will Also Need A proactive, solution-focused attitude Excellent written and verbal communication skills Strong IT literacy (MS Office and web-based applications) A willingness to continually learn and develop as the planning profession evolves A full UK driving licence and access to a car What's on Offer Competitive salary Bonus potential as part of an overall remuneration package Workplace pension Flexible working arrangements Gym membership Ongoing CPD and professional development support Social events for employees, friends, and family You will gain exposure to a wide range of high-quality projects and clients across the South Coast, while benefiting from a supportive, people-focused culture that values professional growth. Interested? The hiring manager is looking to meet with suitable candidates as soon as possible. If you meet the criteria above, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed).
Senior Product Manager - Sensa Investigation (Financial Services)
Symphony Industrial AI, Inc.
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
Jan 06, 2026
Full time
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details

Modal Window

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
Parent and Partner sites: IT Job Board | Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | Construction Job Board | Property jobs | myJobsnearme.com | Jobs near me
© 2008-2026 Jobsite Jobs | Designed by Web Design Agency