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senior business development manager
Zachary Daniels Recruitment
Senior Amazon Marketplace Manager
Zachary Daniels Recruitment
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Feb 24, 2026
Full time
Senior Amazon Marketplace Manager Online Retailer Greater Manchester Hybrid (3 days office / 2 remote) 50,000- 80,000 Basic A scale up online retailer is seeking a Senior Amazon Marketplace Manager to bring its Amazon operation in-house for the first time. Amazon represents a significant proportion of total business revenue, and the channel has been successfully managed by an external team. The business is now ready to internalise this capability, investing in dedicated, in-house expertise to take ownership of day-to-day Amazon performance while protecting and optimising market share in a challenging trading environment. This role sits within a broader ecommerce team, offering the opportunity to shape how Amazon is managed long term while joining a business with a strong, resilient culture and a hands-on leadership team. The Senior Amazon Marketplace Manager will take ownership of the Amazon channel, with a particular focus on advertising performance, operational detail and sustainable growth rather than aggressive expansion. Key responsibilities include: Leading the transition from an externally managed Amazon account to a fully in-house model Full ownership of Amazon Seller Central for a high-revenue, high-complexity account Absolute responsibility for Amazon Advertising, including Sponsored Products and Sponsored Display Managing significant advertising budgets (up to six figures monthly during peak periods) with accountability for ACOS / TACOS Managing and optimising a large catalogue of 5,000+ ASINs Overseeing ASIN optimisation, content quality, A+ content and Brand Store development Ensuring strong account health, compliance and issue resolution Working closely with internal ecommerce and marketplace leadership, while inventory forecasting remains with merchandising teams Establishing clear reporting, processes and governance around Amazon performance Supporting the build-out of in-house capability, including potential admin or junior support roles Playing a key role in knowledge transfer and structured handover from the incumbent team To be considered for the position of Senior Amazon Marketplace Manager, you will offer: Proven track record in a senior Amazon role within online retail or ecommerce Management of large-scale Amazon catalogues (5,000+ ASINs minimum) Confident in Amazon Advertising and comfortable running large budgets independently Ability to operate autonomously, setting strategy and executing day-to-day activity Understands the importance of optimisation, efficiency and market-share protection Is commercially minded and pragmatic rather than growth-at-all-costs Thrives in founder-led or entrepreneurial environments Values culture, accountability and collaboration Experience moving Amazon accounts in-house from an external environment is highly desirable. This is a hands-on role for a Senior Amazon Marketplace Manager who enjoys depth, detail and ownership. Apply today to find out more and be considered! BH35350
Jonathan Lee Recruitment
Senior Product Manager
Jonathan Lee Recruitment Shrewsbury, Shropshire
Are you ready to take your career to the next level? This is an exceptional opportunity to join a forward-thinking organisation as a Senior Product Manager. With a focus on innovation, collaboration, and growth, this company is dedicated to delivering cutting edge solutions in the industrial and engineering sectors. This role offers the chance to make a significant impact, working with a dynamic team on an exciting portfolio of products. What You Will Do: Own and maintain the product roadmap, defining priorities, milestones, and lifecycle actions. Translate market insights and technological trends into strategic product directions. Build strong relationships across R&D, Commercial, and Operations teams to drive product development. Lead the planning and execution of product launches, ensuring all stakeholders are aligned and prepared. Analyse pricing models and propose adjustments to maintain consistency and margin integrity. Represent market needs within the R&D Steering Group and prioritise development projects accordingly. What You Will Bring: A degree in Engineering, Business, or a related technical discipline, or equivalent practical experience. Proven experience in product or portfolio management within industrial or equipment sectors. Strong commercial acumen with the ability to link technical decisions to business outcomes. Excellent communication skills, with confidence in presenting to senior stakeholders. A structured and analytical approach to managing product life cycles and road maps. This is your chance to be at the forefront of innovation, shaping the future of a diverse product portfolio while contributing to the company's strategic growth objectives. The role will see you collaborating across departments, ensuring alignment with group initiatives such as modularisation, IoT development, and sustainability targets. You will have the opportunity to establish measurable improvements in market insight and feedback processes, further enhancing the company's position as a leader in its field. Location: Based in Telford, UK, with flexibility to travel within the UK and overseas. Interested? If you're ready to take on this exciting challenge as a Senior Product Manager, apply today and take the next step in your career. Don't miss this opportunity to make a real difference in a thriving and innovative company. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 24, 2026
Full time
Are you ready to take your career to the next level? This is an exceptional opportunity to join a forward-thinking organisation as a Senior Product Manager. With a focus on innovation, collaboration, and growth, this company is dedicated to delivering cutting edge solutions in the industrial and engineering sectors. This role offers the chance to make a significant impact, working with a dynamic team on an exciting portfolio of products. What You Will Do: Own and maintain the product roadmap, defining priorities, milestones, and lifecycle actions. Translate market insights and technological trends into strategic product directions. Build strong relationships across R&D, Commercial, and Operations teams to drive product development. Lead the planning and execution of product launches, ensuring all stakeholders are aligned and prepared. Analyse pricing models and propose adjustments to maintain consistency and margin integrity. Represent market needs within the R&D Steering Group and prioritise development projects accordingly. What You Will Bring: A degree in Engineering, Business, or a related technical discipline, or equivalent practical experience. Proven experience in product or portfolio management within industrial or equipment sectors. Strong commercial acumen with the ability to link technical decisions to business outcomes. Excellent communication skills, with confidence in presenting to senior stakeholders. A structured and analytical approach to managing product life cycles and road maps. This is your chance to be at the forefront of innovation, shaping the future of a diverse product portfolio while contributing to the company's strategic growth objectives. The role will see you collaborating across departments, ensuring alignment with group initiatives such as modularisation, IoT development, and sustainability targets. You will have the opportunity to establish measurable improvements in market insight and feedback processes, further enhancing the company's position as a leader in its field. Location: Based in Telford, UK, with flexibility to travel within the UK and overseas. Interested? If you're ready to take on this exciting challenge as a Senior Product Manager, apply today and take the next step in your career. Don't miss this opportunity to make a real difference in a thriving and innovative company. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Senior Product Marketing Manager
Dext Software Ltd
Who we are, what we do & why we do it: Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers businesses, accountants, and bookkeepers to simplify accounting processes and make smarter, more timely financial decisions. In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We've achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we're proud to be at the forefront of innovation in the accounting space. About the Role: We're hiring a Senior Product Marketing Manager to shape our product narrative, drive go-to-market execution, and deliver campaigns and content that position Dext as the essential platform for accountants and bookkeepers. You'll lead product launches, GTM planning, demand generation, sales enablement, and the development of industry-leading content, working closely with product, sales, creative, and in-market teams. If you're passionate about the accounting ecosystem, commercial storytelling, and driving measurable global impact, this role is for you. Lead the positioning, messaging, and value propositions for Dext, strengthening belief in the impact our products deliver for accounting and bookkeeping firms. Shape and execute multi-market go-to-market strategies and product launches across the UK, US, Canada, Australia and France, partnering with product, sales, and in-country teams to ensure coordinated and high-impact execution. Run targeted, multi-channel demand-generation campaigns and drive cross-sell and upsell opportunities, ensuring our content engages effectively across digital and social channels. Drive customer adoption, usage, and engagement of key product features by creating compelling, insight-led content tailored to accountants and bookkeepers. Produce high-quality sales enablement materials such as decks, collateral and case studies that help commercial teams meet acquisition, expansion, and cross-sell targets. Develop distinctive, shareable thought leadership in partnership with industry experts to strengthen Dext's position as the essential platform for accountants. Own reporting and performance insights for product marketing activity, collaborating with in-market teams to track progress and optimise results. What Success Looks Like: Strong GTM execution and timely launches. Growth in pipeline, purchase, and cross-sell metrics. Increased feature adoption and product engagement. Sales teams are fully supported with impactful enablement materials. Industry recognition of Dext as the essential accounting platform. Consistent, high-quality thought leadership output. Skills & Experience You'll Bring: Significant senior-level experience in product marketing, ideally in SaaS or fintech. Experience with SMB or accountant-focused products. Strong global project management capability. Highly collaborative with excellent stakeholder management. Ability to influence cross-functional teams. Creativity and curiosity with a strong understanding of customer challenges. Ready to Make a Difference? If you're energised by influencing product strategy, shaping market perception, and supporting accountants globally, we'd love to hear from you. Apply now to become a core part of Dext's mission to empower the accounting profession.
Feb 24, 2026
Full time
Who we are, what we do & why we do it: Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers businesses, accountants, and bookkeepers to simplify accounting processes and make smarter, more timely financial decisions. In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We've achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we're proud to be at the forefront of innovation in the accounting space. About the Role: We're hiring a Senior Product Marketing Manager to shape our product narrative, drive go-to-market execution, and deliver campaigns and content that position Dext as the essential platform for accountants and bookkeepers. You'll lead product launches, GTM planning, demand generation, sales enablement, and the development of industry-leading content, working closely with product, sales, creative, and in-market teams. If you're passionate about the accounting ecosystem, commercial storytelling, and driving measurable global impact, this role is for you. Lead the positioning, messaging, and value propositions for Dext, strengthening belief in the impact our products deliver for accounting and bookkeeping firms. Shape and execute multi-market go-to-market strategies and product launches across the UK, US, Canada, Australia and France, partnering with product, sales, and in-country teams to ensure coordinated and high-impact execution. Run targeted, multi-channel demand-generation campaigns and drive cross-sell and upsell opportunities, ensuring our content engages effectively across digital and social channels. Drive customer adoption, usage, and engagement of key product features by creating compelling, insight-led content tailored to accountants and bookkeepers. Produce high-quality sales enablement materials such as decks, collateral and case studies that help commercial teams meet acquisition, expansion, and cross-sell targets. Develop distinctive, shareable thought leadership in partnership with industry experts to strengthen Dext's position as the essential platform for accountants. Own reporting and performance insights for product marketing activity, collaborating with in-market teams to track progress and optimise results. What Success Looks Like: Strong GTM execution and timely launches. Growth in pipeline, purchase, and cross-sell metrics. Increased feature adoption and product engagement. Sales teams are fully supported with impactful enablement materials. Industry recognition of Dext as the essential accounting platform. Consistent, high-quality thought leadership output. Skills & Experience You'll Bring: Significant senior-level experience in product marketing, ideally in SaaS or fintech. Experience with SMB or accountant-focused products. Strong global project management capability. Highly collaborative with excellent stakeholder management. Ability to influence cross-functional teams. Creativity and curiosity with a strong understanding of customer challenges. Ready to Make a Difference? If you're energised by influencing product strategy, shaping market perception, and supporting accountants globally, we'd love to hear from you. Apply now to become a core part of Dext's mission to empower the accounting profession.
Senior IDAM Engineer
China-Britain Business Council
At Holland & Barrett , Our shift to a fully cloud-native organisation has created a rich mix of internal, partner, and customer-facing systems. To secure this at scale, we're building a modern IAM capability from the ground up - and we're looking for a hands-on IAM Engineer to help bring it to life. This is a greenfield IAM engineering role with real technical ownership. You'll help design, implement, and run identity services that go far beyond basic access control - focusing on governance, automation, and least-privilege access, without slowing the business down. The Role As an IAM Engineer , you'll be a core technical contributor within our IAM function. You'll work hands-on with modern identity platforms, integrating applications, automating identity lifecycle processes, and strengthening controls across our entire digital estate - from workforce IAM to CIAM and privileged access. You'll collaborate closely with the IAM Manager, security teams, and application owners to make identity simple, secure, and scalable. What You'll Do Implement, configure, and operate our IAM platforms and tooling Integrate internal, partner, and customer-facing applications into central IAM Configure and manage MFA, PAM, and segregation of duties controls Automate identity lifecycle processes (joiner, mover, leaver, access reviews) Enforce least privilege through fine-grained access controls Troubleshoot complex identity and access issues Contribute to IAM architecture and technical roadmap Key requirements: Hands-on experience as an IAM Engineer or similar role Strong experience with platforms such as Okta, Azure AD, SailPoint, CyberArk Solid understanding of SAML, OAuth, and OpenID Connect (OIDC) Experience scripting and automating IAM processes (e.g. Python, PowerShell ) Exposure to both enterprise IAM and CIAM environments Strong problem-solving skills and a collaborative mindset Why Holland & Barrett? Build an IAM platform from scratch with real technical impact Work with modern identity tooling in a cloud-native environment A purpose-led business focused on health and wellbeing If you're a hands-on IAM engineer who enjoys building secure, scalable identity platforms, we'd love to hear from you. What we offer: What we offer: Health Cash Plan Life Assurance Incentive Scheme - Based on company & personal performance Virtual GP Private Medical care Holiday Purchase option Access to 'Wellhub' with gyms, studios and wellbeing apps Discounts & Savings 25% Colleague Discount with FREE Standard Delivery Exclusive Discounts from a wide range of partners £/€50 Annual Product Allowance to spend in store Learning & Development Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library AND MORE! Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build anorganisationwith belonging at its heart - making health and wellness a way of life for everyone. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
Feb 24, 2026
Full time
At Holland & Barrett , Our shift to a fully cloud-native organisation has created a rich mix of internal, partner, and customer-facing systems. To secure this at scale, we're building a modern IAM capability from the ground up - and we're looking for a hands-on IAM Engineer to help bring it to life. This is a greenfield IAM engineering role with real technical ownership. You'll help design, implement, and run identity services that go far beyond basic access control - focusing on governance, automation, and least-privilege access, without slowing the business down. The Role As an IAM Engineer , you'll be a core technical contributor within our IAM function. You'll work hands-on with modern identity platforms, integrating applications, automating identity lifecycle processes, and strengthening controls across our entire digital estate - from workforce IAM to CIAM and privileged access. You'll collaborate closely with the IAM Manager, security teams, and application owners to make identity simple, secure, and scalable. What You'll Do Implement, configure, and operate our IAM platforms and tooling Integrate internal, partner, and customer-facing applications into central IAM Configure and manage MFA, PAM, and segregation of duties controls Automate identity lifecycle processes (joiner, mover, leaver, access reviews) Enforce least privilege through fine-grained access controls Troubleshoot complex identity and access issues Contribute to IAM architecture and technical roadmap Key requirements: Hands-on experience as an IAM Engineer or similar role Strong experience with platforms such as Okta, Azure AD, SailPoint, CyberArk Solid understanding of SAML, OAuth, and OpenID Connect (OIDC) Experience scripting and automating IAM processes (e.g. Python, PowerShell ) Exposure to both enterprise IAM and CIAM environments Strong problem-solving skills and a collaborative mindset Why Holland & Barrett? Build an IAM platform from scratch with real technical impact Work with modern identity tooling in a cloud-native environment A purpose-led business focused on health and wellbeing If you're a hands-on IAM engineer who enjoys building secure, scalable identity platforms, we'd love to hear from you. What we offer: What we offer: Health Cash Plan Life Assurance Incentive Scheme - Based on company & personal performance Virtual GP Private Medical care Holiday Purchase option Access to 'Wellhub' with gyms, studios and wellbeing apps Discounts & Savings 25% Colleague Discount with FREE Standard Delivery Exclusive Discounts from a wide range of partners £/€50 Annual Product Allowance to spend in store Learning & Development Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library AND MORE! Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build anorganisationwith belonging at its heart - making health and wellness a way of life for everyone. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
rise technical recruitment
CAD Manager
rise technical recruitment Croydon, London
CAD Manager Croydon Hybrid - 4 days in office, Wednesday WFH 50,000- 70,000 + discretionary annual bonus, 25 days holiday + bank holidays, 3% pension, mileage reimbursement Are you a technically strong CAD professional with managerial or team leader experience looking to step into a great Senior Position? Do you want a role where you can be 50% hands-on, 50% managerial, working across exciting residential, commercial, and education projects? My client is a Croydon-based consulting engineering firm specialising in MEP design across a wide range of projects - from schools and hospitals to commercial and residential developments. They pride themselves on technical excellence and collaboration, with strong links between their UK and Manila offices, ensuring coordinated and timely delivery on every project. My client is looking for a CAD Manager to lead a team of six. The role is 50% hands-on CAD work and 50% managerial, involving mentoring, technical guidance, and workflow oversight. The successful candidate will liaise with engineers and the Manila office, produce high-quality MEP drawings, and occasionally attend site visits (approx. once every two weeks). The ideal candidate is a confident, hands-on CAD professional with strong leadership skills and a proven track record managing small teams. They will be highly organised, technically competent in MEP design, and experienced with AutoCAD (Revit/Navisworks desirable). Comfortable working across multiple time zones, they are able to delegate effectively, mentor team members, and maintain high-quality standards, while also being willing to jump into projects and contribute directly when needed. The Person: Experienced in managing CAD teams (2-5 years minimum management experience) Confident in AutoCAD (essential); Revit and Navisworks preferred MEP building services experience across a broad mix of projects (residential, commercial, education, hospitals) Strong communicator, organised, and able to manage teams across multiple time zones Hands-on attitude - happy to contribute to projects directly, not just manage Key Responsibilities: Produce accurate, coordinated MEP drawings and models Manage and mentor a team of six CAD technicians Liaise with engineers and Manila office for daily CAD requests Ensure all drawings meet QA, BIM, and industry standards Participate in design meetings and occasional site visits Reference Number: BH (phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randley at Rise Technical Recruitment . Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Feb 24, 2026
Full time
CAD Manager Croydon Hybrid - 4 days in office, Wednesday WFH 50,000- 70,000 + discretionary annual bonus, 25 days holiday + bank holidays, 3% pension, mileage reimbursement Are you a technically strong CAD professional with managerial or team leader experience looking to step into a great Senior Position? Do you want a role where you can be 50% hands-on, 50% managerial, working across exciting residential, commercial, and education projects? My client is a Croydon-based consulting engineering firm specialising in MEP design across a wide range of projects - from schools and hospitals to commercial and residential developments. They pride themselves on technical excellence and collaboration, with strong links between their UK and Manila offices, ensuring coordinated and timely delivery on every project. My client is looking for a CAD Manager to lead a team of six. The role is 50% hands-on CAD work and 50% managerial, involving mentoring, technical guidance, and workflow oversight. The successful candidate will liaise with engineers and the Manila office, produce high-quality MEP drawings, and occasionally attend site visits (approx. once every two weeks). The ideal candidate is a confident, hands-on CAD professional with strong leadership skills and a proven track record managing small teams. They will be highly organised, technically competent in MEP design, and experienced with AutoCAD (Revit/Navisworks desirable). Comfortable working across multiple time zones, they are able to delegate effectively, mentor team members, and maintain high-quality standards, while also being willing to jump into projects and contribute directly when needed. The Person: Experienced in managing CAD teams (2-5 years minimum management experience) Confident in AutoCAD (essential); Revit and Navisworks preferred MEP building services experience across a broad mix of projects (residential, commercial, education, hospitals) Strong communicator, organised, and able to manage teams across multiple time zones Hands-on attitude - happy to contribute to projects directly, not just manage Key Responsibilities: Produce accurate, coordinated MEP drawings and models Manage and mentor a team of six CAD technicians Liaise with engineers and Manila office for daily CAD requests Ensure all drawings meet QA, BIM, and industry standards Participate in design meetings and occasional site visits Reference Number: BH (phone number removed) To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randley at Rise Technical Recruitment . Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Ten Group
Transformation Analyst
Ten Group
Overview We're looking for a dynamic Transformation Analyst to join our team. This is a broad role with significant influence over the strategic direction of the company, responsible for enhancing understanding, decision-making, and execution across key areas of the business and operations. As the company undergoes rapid growth and expansion, this high impact role will support and lead transformation initiatives within a unit focused on Change and Transformation. These include driving adoption of mission critical processes and providing actionable insights through detailed analysis to identify opportunities for growth, automation, and operational efficiencies. You will work on cutting edge technology with leaders across the business. The role is expected to grow, offering opportunities to develop into key managerial positions within Operations, AI Product, or Technology. The role supports the Transformation Director and requires close collaboration with senior leadership, including Cleveland executives, to analyse existing processes and identify opportunities to drive efficiency through enhanced output or automation. You will help drive complex transformation projects from inception to completion-defining scope, coordinating cross functional teams, managing timelines and budgets, and delivering measurable outcomes aligned to strategic objectives with clear ROI tracking. You will likely contribute to projects that leverage generative AI to integrate, automate, and enhance business processes, from transforming member engagement to developing agentic frameworks that enable departments to operate more efficiently, or designing and launching new service channels. Key Responsibilities Assist on end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress. Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment. Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives. Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact. Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary. Analytics, reporting and instrumenting the business: development of analysis, dashboards and KPIs to help manage the business effectively, identifying key metrics and building confidence in data-driven decisions by managers and Ten leaders Operational analysis: understanding workforce operational processes, and identify areas of optimisation opportunities, understanding profitability across different geographies, channels, or propositions, to better drive operational efficiencies and improvements. Skills & Qualifications Bachelor's degree in Engineering, Mathematics, Computer Science, or a related field. 2+ years of professional experience within a professional services environment (e.g., management consulting, investment banking, or an accounting firm). Proven experience delivering process or performance improvement initiatives, with working knowledge of methodologies such as Six Sigma, Lean, or similar frameworks. Recent hands-on experience with some of the following tools and technologies: Data Visualization: Tableau, Power BI, QlikView, Looker Data Transformation & Querying: SQL, M Code, DAX, or similar Automation Languages: Python, Java, C#, R, or similar Automation Tools: Power Automate, UiPath, Blue Prism, Alteryx, Zapier Workflow Automation / Scripting: VBA, Shell Scripting, JavaScript Experience managing or contributing to multiple projects simultaneously, ensuring timely and high-quality delivery. Strong analytical and problem-solving capabilities. Excellent interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams and influence stakeholders. Guidelines for Hybrid/Home Office option Please note that this role operates on a hybrid working model, with a minimum of 2 days per week in the office. Regular in-office presence is important to support collaboration, team connection, and effective cross-functional working. For this reason, the hybrid arrangement is a core requirement of the role. A secure home office at your confirmed address, free from background noise or other distractions Internet service must meet minimum requirements and minimum speed check must be complete Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you A competitive salary depending on experience, plus a performance-based bonus. Hybrid working. You can combine working from home and working from the office. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays - possibilities to Travel and Work anywhere in the world! Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac. As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. "Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes."
Feb 24, 2026
Full time
Overview We're looking for a dynamic Transformation Analyst to join our team. This is a broad role with significant influence over the strategic direction of the company, responsible for enhancing understanding, decision-making, and execution across key areas of the business and operations. As the company undergoes rapid growth and expansion, this high impact role will support and lead transformation initiatives within a unit focused on Change and Transformation. These include driving adoption of mission critical processes and providing actionable insights through detailed analysis to identify opportunities for growth, automation, and operational efficiencies. You will work on cutting edge technology with leaders across the business. The role is expected to grow, offering opportunities to develop into key managerial positions within Operations, AI Product, or Technology. The role supports the Transformation Director and requires close collaboration with senior leadership, including Cleveland executives, to analyse existing processes and identify opportunities to drive efficiency through enhanced output or automation. You will help drive complex transformation projects from inception to completion-defining scope, coordinating cross functional teams, managing timelines and budgets, and delivering measurable outcomes aligned to strategic objectives with clear ROI tracking. You will likely contribute to projects that leverage generative AI to integrate, automate, and enhance business processes, from transforming member engagement to developing agentic frameworks that enable departments to operate more efficiently, or designing and launching new service channels. Key Responsibilities Assist on end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress. Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment. Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives. Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact. Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary. Analytics, reporting and instrumenting the business: development of analysis, dashboards and KPIs to help manage the business effectively, identifying key metrics and building confidence in data-driven decisions by managers and Ten leaders Operational analysis: understanding workforce operational processes, and identify areas of optimisation opportunities, understanding profitability across different geographies, channels, or propositions, to better drive operational efficiencies and improvements. Skills & Qualifications Bachelor's degree in Engineering, Mathematics, Computer Science, or a related field. 2+ years of professional experience within a professional services environment (e.g., management consulting, investment banking, or an accounting firm). Proven experience delivering process or performance improvement initiatives, with working knowledge of methodologies such as Six Sigma, Lean, or similar frameworks. Recent hands-on experience with some of the following tools and technologies: Data Visualization: Tableau, Power BI, QlikView, Looker Data Transformation & Querying: SQL, M Code, DAX, or similar Automation Languages: Python, Java, C#, R, or similar Automation Tools: Power Automate, UiPath, Blue Prism, Alteryx, Zapier Workflow Automation / Scripting: VBA, Shell Scripting, JavaScript Experience managing or contributing to multiple projects simultaneously, ensuring timely and high-quality delivery. Strong analytical and problem-solving capabilities. Excellent interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams and influence stakeholders. Guidelines for Hybrid/Home Office option Please note that this role operates on a hybrid working model, with a minimum of 2 days per week in the office. Regular in-office presence is important to support collaboration, team connection, and effective cross-functional working. For this reason, the hybrid arrangement is a core requirement of the role. A secure home office at your confirmed address, free from background noise or other distractions Internet service must meet minimum requirements and minimum speed check must be complete Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you A competitive salary depending on experience, plus a performance-based bonus. Hybrid working. You can combine working from home and working from the office. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays - possibilities to Travel and Work anywhere in the world! Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac. As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. "Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes."
Divisional Operations Director
NHS
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Feb 24, 2026
Full time
Divisional Operations Director The closing date is 05 March 2026 An exciting opportunity has arisen for Director of Operations for the Division of Surgery, and Women's and Children's Services at the James Paget University Hospital NHS Foundation Trust. As part of the Norfolk and Waveney University Hospitals Group, James Paget is on a significant journey of development and improvement. A Trust that is part of the New Hospitals Programme, an Electronic Patient Record and an Acute Clinical Strategy redesign are all current strategic priorities for the Group. As the Director of Operations for the Division of Surgery and Women's and Children's Services, we are looking for an exceptional candidate to balance the day-to-day grip and control required to lead one of our two clinical divisions whilst simultaneously leading and contributing to significant strategic projects across Norfolk and Waveney. Interview Date 26 March 2026 Main duties of the job The Divisional Operations Director (DOD) role has a high level of delegated authority from the Chief Operating Officer and other members of the Site Leadership Team, providing operational and strategic leader leadership across all areas of the work within their designated portfolio. In addition, the DOD has wide ranging corporate responsibilities representing and making decisions on behalf of the Trust at local and regional level. The DOD is expected to work collaboratively across the Norfolk and Waveney University Hospitals Group. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities Leadership Provide strong visible leadership across the designated area in partnership with the Divisional Medical Director, Head of Midwifery and Lead Nurse Drive through the delivery of ambitious targets to continually improve performance within the designated area. Work collaboratively with all senior leaders in the Trust and wider group Introduce new and innovative strategies to maximise organisational efficiency. Ensure that all staff in the designated area are clear about what is expected and are working together in successful teams to achieve the Trusts vision and objectives. Lead on the implementation of new systems, processes and policies. Take the strategic lead for the designated area within the Trust, ensuring most effective use of resources. Service Development In collaboration with the Divisional Medical Director, Lead Nurse and Head of Midwifery the post holder will assume lead responsibility for the development and improvement of patient care within the designated area, ensuring links are made across specialties/departments within the Trust and wider group and outside with other system partners and Place partners. The post holder will take an active role in determining the designated areas priorities and objectives and contribute to the Trust and Groups business plan. Develop clear plans to implement new services, in line with the Norfolk and Waveney Hospital Groups clinical strategy, service development plans, business planning, within agreed timeframes and within the financial envelope. Support Clinicians to deliver service re-design projects that improve clinical outcomes for patients, reduce waiting times and promotes more efficient/effective use of resources The post holder will ensure processes are in place for continual review of services to achieve an optimal fit between clinical service delivery and current best practice. Encourage and promote a quality and improvement agenda within the Division sharing good practice and excellence as appropriate. Operational Management To manage the operational performance of the designated area, ensuring each specialty has clearly defined performance objectives supported by a management plan to deliver continuous improvement and against national guidance. Lead the regular performance meetings for the designated area of responsibility. Develop and implement effective reporting arrangements across the designated area to accurately record and monitor performance against local and national targets and to pro-actively manage any variances. To develop operational objectives within the designated area, which supports the achievement of Trust Targets and are consistent with Trust and Group objectives. Ensure that effective clinical governance, risk management and controls assurance systems and procedures are embedded into the culture of the designated area of responsibility. Provide regular reports to the Chief Operating Officer with assurance that appropriate follow up actions will be completed Ensure capital utilisation is maximised to optimise productivity and improve patient care including effective infection control systems. Work closely with Clinicians, Managers and Trust Leads to ensure that the Trust is providing optimum quality of care in line with CQC Standards, national and local healthcare targets. Responsibility for delegated budgets for the designated area. Ensure robust financial management systems and processes are in place to optimally utilise the designated area budget and resources. Leading the Division to deliver financial performance in line with the Trusts agreed financial plan, including efficiencies, exploring and implementing opportunities for cost improvement and maximising income. Ensure all delegated budgets within the designated area adhere to Trust Standing Financial Instructions and Standing Orders. Establish a system for business risk evaluation of service developments. Governance & Risk Promote a culture where patient safety is at the centre of the designated areas planning, analysis and performance delivery Ensure that appropriate and necessary Divisional resources are made available to describe and deliver an annual Governance Plan, including relevant clinical audit activity. Ensure that the designated area employs robust risk management and systems for clinical quality and safety improvement. Promote clinical information for benchmarking and audit to improve patient experience and delivery of excellent performance. Ensure that systems are in place to deliver accurate and timely statutory information (e.g. Data Protection and Freedom of Information). Human Resource Management Line manage Operations Managers and Administrative & Clerical staff. Develop and maintain robust staff development systems within the designated area engendering a culture of openness, value and respect. Establish effective communication systems with all members of staff within the designated areas. Work in partnership with the HR team to ensure that all managers and employees comply with Trust policies and procedures, HR best practice and employment law and ensure that staff experienced is maximised through delivery of a formal staff experience plan. Ensure that all direct line management staff in the designated area are regularly appraised and have a Personal Development Plan which supports their development and is in line with Trust values and objectives. Promote a culture where staff feel empowered and accountable for the service they provide. Promoting staff development, working in collaboration with professional bodies and/or academic institutions enable them to competently and safely fulfil their roles whilst fulfilling ongoing progression and development aspirations. To personally update and keep abreast of professional and organisational developments within the NHS. To be ultimately responsible for the performance management of all staff in own areas and initiate and undertake disciplinary and capability procedures up to the level of dismissal and to hear grievances as appropriate and in accordance with Trust policiee Ensure the Division has an integrated workforce plan to ensure continuity of high-quality care Other Duties Lead Trust and Group wide initiatives and projects as required. The post holder will participate in the On Call rota for the Trust. Represent the Chief Operating Officer or the Trust at local or national meetings. The post holder will be required to carry out other relevant duties as required. This post of Divisional Operations Director may be required to be flexible in the portfolio of work being managed. Any changes will be made in consultation with the post holder. The post holder will adhere to, at all times, any professional and NHS Code of Conducts for their area of work. The post holder will act, at all times, in a courteous, dignified and respectful manner when dealing with patients, staff and visitors to the Trust complying with the Trusts values and to be an effective role model in this respect for all staff across the Division. The post holder will deputise for the Chief Operating Officer internally and externally when required. Person Specification Experience Elective Recovery Delivery Experience Significant experience within the Healthcare Sector at senior manager level including responsibility for strategic planning, operations . click apply for full job details
Consultant Psychiatrist - Windsor CMHT
NHS Liverpool, Lancashire
Applications are invited for 1 full-time (10PAs + 10% R&R) Consultant Psychiatrist to join the Windsor Community Mental health Team. At Mersey Care we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians and this role would offer opportunities for you to lead and develop excellent practice in the field If successful in your application for this replacement full time post (10 PAs), you will join a dynamic and dedicated multi-disciplinary team delivering high quality assessment and treatment of for adults with psychosis and other severe mental illnesses referred from linked general practices from the Windsor CMHT coverage. This is an exciting time to be joining adult mental health services with the implementation of a new clinical model that is already yielding improvements in care throughout the pathway, supported by more effective team working with primary care and adult inpatient acute care colleagues. Main duties of the job Be actively involved in the leadership, management and decision making within the Community Mental Health Team Supervise and support team members who carry out assessments of patients referred to the team. Carry out comprehensive psychiatric assessments and provide treatment for patients. Conduct patient reviews and lead Multidisciplinary reviews, CPA reviews and multiprofessional team meetings Contribute to the development of the service and be actively involved in the critical evaluation of its effectiveness over time. Ensure that management plans are clearly displayed in the medical records and undertake administrative duties associated with the care of the patient. Foster relationships between staff within each organisation, and with the local Clinical Commissioning Groups. To act as team responsible clinician for the purposes of the Mental Health Act 1983 and carry out duties in accordance to the code of practice. To carry out comprehensive Risk Assessments and as required participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings(H-RAMM) Maintain a high level of effective communication and work flexibly and cooperatively with other parts of the service including; inpatient units, other community mental health teams, specialist services and primary care. Liaison with families / carers other stakeholders and interested parties About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton and St Helens) and is also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Job responsibilities In line with New Ways of Working, the post holder will provide a consultative, supervisory and supportive role to the multi-disciplinary team. The post holder will take an active part in the clinical work of the team; the majority of clinical work is clinic based, but service users may also be seen at home, as required. Clinical work also includes report writing. The post holder will also be supported in developing a special interest in a clinical area, which meets the Trust objectives. The post holder will be expected to be part of the allocation procedure within the team and be responsive and flexible to the needs of the team. This forms part of a wider acute care system provided by the Trust and this service performs a crucial coordinating function to ensure that service users experience a smooth journey through the most appropriate care pathway. The post holder is expected to work as a medical expert and as responsible clinician for patients subject to the Mental Health Act 2007 which includes patients on Community Treatment Orders (CTOs). There are approximately 15 patients on CTOs at any time. The post holder is also expected to tackle the medico-legal and ethical dilemmas while adhering to legal safeguards. MHA assessments form an important part of the clinical commitments and have to be done as an emergency. There is a Rota for that in the team which includes fellow Consultant, ST doctor and Specialty doctor. The post holder will have junior doctor support and will be expected to provide clinical supervision to any first or second on call doctors when they contact for any advice or support. The service operates in the context of CPA Policies and Procedures and all other Policies of the Trust and Local Authorities. The post holder will contribute to clinical and medical leadership within the Recovery Team taking a lead role in the development and provision of a safe, effective, evidenced-based, quality service. The post holder will liaise closely with General Practitioners (GPs) and with other services, teams and agencies within the Borough and within the Trust to support effective, collaborative, inter-agency working. Administration time is allocated in the job plan. There is a specialty doctor currently in post to support the postholder. The Post Holder will be supported to develop Educational and Clinical Supervisor Responsibilities for junior trainees. Participation in undergraduate and postgraduate clinical teaching. Participation in the training of other disciplines. Providing educational supervision of trainees and other disciplines. Taking part in continuing medical education within statutory limits. Clinical governance and quality assurance Expected contribution to clinical governance and responsibility for setting and monitoring standards. Participation in clinical audit and other local assurance processes. Participation in service/team evaluation and the planning of future service developments. Quality improvement Leads and manages a team in a way that supports the development of a culture of continuous improvement and learning. Utilises a quality improvement approach to think systemically about complex problems, develop potential change ideas and test these in practice using a systematic QI methodology. Empowers the team to resolve local issues on a daily basis using the tools and method of quality improvement without staff having to seek permission. Promotes awareness and understanding of quality improvement, and shares learning and successes from quality improvement work. To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trusts personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework. To ensure that junior medical staff working with the post holder operate within the parameters of the New Deal and are Working Time Directive compliant. To undertake the administrative duties associated with the care of patients. To record clinical activity accurately and comprehensively and submit this promptly to the Information Department. To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service. To participate in annual appraisal for consultants. To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme. To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct. To participate annually in a job plan review with the clinical manager, which will include consultation with a relevant manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation. To work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management. To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the medical director and other managers in preparing plans for services. External duties, roles and responsibilities The Trust actively supports the involvement of the consultant body in regional and national groups subject to discussion and approval with the medical director and, as necessary, the chief executive officer. Work programme It is envisaged that the post holder will work 10 programmed activities over 5 days . click apply for full job details
Feb 24, 2026
Full time
Applications are invited for 1 full-time (10PAs + 10% R&R) Consultant Psychiatrist to join the Windsor Community Mental health Team. At Mersey Care we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by supporting and enhancing the leadership role of our senior clinicians and this role would offer opportunities for you to lead and develop excellent practice in the field If successful in your application for this replacement full time post (10 PAs), you will join a dynamic and dedicated multi-disciplinary team delivering high quality assessment and treatment of for adults with psychosis and other severe mental illnesses referred from linked general practices from the Windsor CMHT coverage. This is an exciting time to be joining adult mental health services with the implementation of a new clinical model that is already yielding improvements in care throughout the pathway, supported by more effective team working with primary care and adult inpatient acute care colleagues. Main duties of the job Be actively involved in the leadership, management and decision making within the Community Mental Health Team Supervise and support team members who carry out assessments of patients referred to the team. Carry out comprehensive psychiatric assessments and provide treatment for patients. Conduct patient reviews and lead Multidisciplinary reviews, CPA reviews and multiprofessional team meetings Contribute to the development of the service and be actively involved in the critical evaluation of its effectiveness over time. Ensure that management plans are clearly displayed in the medical records and undertake administrative duties associated with the care of the patient. Foster relationships between staff within each organisation, and with the local Clinical Commissioning Groups. To act as team responsible clinician for the purposes of the Mental Health Act 1983 and carry out duties in accordance to the code of practice. To carry out comprehensive Risk Assessments and as required participate in Trust's risk management processes such as Health Risk Assessment and Management Meetings(H-RAMM) Maintain a high level of effective communication and work flexibly and cooperatively with other parts of the service including; inpatient units, other community mental health teams, specialist services and primary care. Liaison with families / carers other stakeholders and interested parties About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region (Halton, Warrington, Knowsley, Liverpool, Sefton and St Helens) and is also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Job responsibilities In line with New Ways of Working, the post holder will provide a consultative, supervisory and supportive role to the multi-disciplinary team. The post holder will take an active part in the clinical work of the team; the majority of clinical work is clinic based, but service users may also be seen at home, as required. Clinical work also includes report writing. The post holder will also be supported in developing a special interest in a clinical area, which meets the Trust objectives. The post holder will be expected to be part of the allocation procedure within the team and be responsive and flexible to the needs of the team. This forms part of a wider acute care system provided by the Trust and this service performs a crucial coordinating function to ensure that service users experience a smooth journey through the most appropriate care pathway. The post holder is expected to work as a medical expert and as responsible clinician for patients subject to the Mental Health Act 2007 which includes patients on Community Treatment Orders (CTOs). There are approximately 15 patients on CTOs at any time. The post holder is also expected to tackle the medico-legal and ethical dilemmas while adhering to legal safeguards. MHA assessments form an important part of the clinical commitments and have to be done as an emergency. There is a Rota for that in the team which includes fellow Consultant, ST doctor and Specialty doctor. The post holder will have junior doctor support and will be expected to provide clinical supervision to any first or second on call doctors when they contact for any advice or support. The service operates in the context of CPA Policies and Procedures and all other Policies of the Trust and Local Authorities. The post holder will contribute to clinical and medical leadership within the Recovery Team taking a lead role in the development and provision of a safe, effective, evidenced-based, quality service. The post holder will liaise closely with General Practitioners (GPs) and with other services, teams and agencies within the Borough and within the Trust to support effective, collaborative, inter-agency working. Administration time is allocated in the job plan. There is a specialty doctor currently in post to support the postholder. The Post Holder will be supported to develop Educational and Clinical Supervisor Responsibilities for junior trainees. Participation in undergraduate and postgraduate clinical teaching. Participation in the training of other disciplines. Providing educational supervision of trainees and other disciplines. Taking part in continuing medical education within statutory limits. Clinical governance and quality assurance Expected contribution to clinical governance and responsibility for setting and monitoring standards. Participation in clinical audit and other local assurance processes. Participation in service/team evaluation and the planning of future service developments. Quality improvement Leads and manages a team in a way that supports the development of a culture of continuous improvement and learning. Utilises a quality improvement approach to think systemically about complex problems, develop potential change ideas and test these in practice using a systematic QI methodology. Empowers the team to resolve local issues on a daily basis using the tools and method of quality improvement without staff having to seek permission. Promotes awareness and understanding of quality improvement, and shares learning and successes from quality improvement work. To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trusts personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework. To ensure that junior medical staff working with the post holder operate within the parameters of the New Deal and are Working Time Directive compliant. To undertake the administrative duties associated with the care of patients. To record clinical activity accurately and comprehensively and submit this promptly to the Information Department. To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service. To participate in annual appraisal for consultants. To attend and participate in the academic programme of the Trust, including lectures and seminars as part of the internal CPD programme. To maintain professional registration with the General Medical Council, Mental Health Act Section 12(2) approval, and to abide by professional codes of conduct. To participate annually in a job plan review with the clinical manager, which will include consultation with a relevant manager in order to ensure that the post is developed to take into account changes in service configuration and delivery associated with modernisation. To work with local managers and professional colleagues in ensuring the efficient running of services and share with consultant colleagues in the medical contribution to management. To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the medical director and other managers in preparing plans for services. External duties, roles and responsibilities The Trust actively supports the involvement of the consultant body in regional and national groups subject to discussion and approval with the medical director and, as necessary, the chief executive officer. Work programme It is envisaged that the post holder will work 10 programmed activities over 5 days . click apply for full job details
Spectrum IT Recruitment
Senior Product Manager (SaaS)
Spectrum IT Recruitment Cosham, Hampshire
Senior Product Manager (SaaS) Portsmouth (Hybrid - 1 day a week onsite, 4 days remote) We're working with a growing and ambitious SaaS business that is expanding into an exciting new customer segment. With strong early adoption and significant investment behind the product, this is a fantastic opportunity to play a key role in shaping its future. The Opportunity You'll take ownership of a developing product within a friendly and ambitious environment, working closely with engineering, design, sales, and marketing teams to deliver a best-in-class solution. This is a hands-on Product role where you'll influence strategy, drive delivery, and directly impact customer success. What You'll Be Doing Product Ownership & Delivery: Define and own the product roadmap aligned to customer needs and market trends. Work closely with engineering teams to deliver high-quality, scalable solutions. Collaborate with UX/UI to create intuitive and engaging user experiences. Customer & Market Insight: Gather and analyse user feedback and product data to inform decisions. Conduct market research and competitor analysis to identify opportunities. Continuously improve the product based on real-world usage. Go-To-Market & Launch: Partner with sales, marketing, and customer success teams on launches. Support internal teams with product knowledge and training. Monitor performance and iterate based on results. What We're Looking For 4+ years' experience as a Product Manager in a SaaS or tech environment - B2B ideally Strong understanding of SaaS products and cloud-based platforms. Experience working in Agile environments (Jira, Confluence or similar). Excellent communication and stakeholder management skills. Bonus points for Data Analytics & Visualisation Tools; SQL, BI Why you should apply?! Opportunity to own and shape a growing product with strong backing. Collaborative, fast-paced environment with real impact. Clear progression and development opportunities. Hybrid working model. We cant advertise salary but it is competitive, above average and comes with a flexible hybrid pattern of 1 day a week onsite near Portsmouth & Fareham (30-40 minutes from Southampton) Interested? Hit apply. You can reach out to (url removed) for more info or to arrange a confidential chat Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Feb 24, 2026
Full time
Senior Product Manager (SaaS) Portsmouth (Hybrid - 1 day a week onsite, 4 days remote) We're working with a growing and ambitious SaaS business that is expanding into an exciting new customer segment. With strong early adoption and significant investment behind the product, this is a fantastic opportunity to play a key role in shaping its future. The Opportunity You'll take ownership of a developing product within a friendly and ambitious environment, working closely with engineering, design, sales, and marketing teams to deliver a best-in-class solution. This is a hands-on Product role where you'll influence strategy, drive delivery, and directly impact customer success. What You'll Be Doing Product Ownership & Delivery: Define and own the product roadmap aligned to customer needs and market trends. Work closely with engineering teams to deliver high-quality, scalable solutions. Collaborate with UX/UI to create intuitive and engaging user experiences. Customer & Market Insight: Gather and analyse user feedback and product data to inform decisions. Conduct market research and competitor analysis to identify opportunities. Continuously improve the product based on real-world usage. Go-To-Market & Launch: Partner with sales, marketing, and customer success teams on launches. Support internal teams with product knowledge and training. Monitor performance and iterate based on results. What We're Looking For 4+ years' experience as a Product Manager in a SaaS or tech environment - B2B ideally Strong understanding of SaaS products and cloud-based platforms. Experience working in Agile environments (Jira, Confluence or similar). Excellent communication and stakeholder management skills. Bonus points for Data Analytics & Visualisation Tools; SQL, BI Why you should apply?! Opportunity to own and shape a growing product with strong backing. Collaborative, fast-paced environment with real impact. Clear progression and development opportunities. Hybrid working model. We cant advertise salary but it is competitive, above average and comes with a flexible hybrid pattern of 1 day a week onsite near Portsmouth & Fareham (30-40 minutes from Southampton) Interested? Hit apply. You can reach out to (url removed) for more info or to arrange a confidential chat Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Lead Analytics Consultant
Kraken Digital Asset Exchange
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Who are we looking for? We're looking for an influential data and analytics leader who's excited to work directly with clients - helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data. You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but definitely not required.) The role You'll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. What you'll do: Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples. Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process. Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these. Train Kraken's broader client delivery team on how to ask effective data questions and leverage data to drive business impact. What you'll need: 8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer) Familiarity with SQL and modern BI tools - enough to recognize and speak to what "good" looks like & construct examples Excellent communications, collaboration and presentation skills Strong grasp of modern data practices (team structure, tools, ways of working) Experience working in an agile, product-led context Excitement for a fast-paced, high-autonomy, fun environment Strong influencing skills and ability to challenge traditional ways of thinking Experience leading data teams Culture fit: Passionate about leading, motivating and developing others Passionate about helping customers (without them, we don't exist) Passionate about technology (we are a tech business disrupting energy) Committed to sustainability (we are all about speeding up the shift to a more sustainable world) Open minded, flexible and adaptable (we are constantly growing, changing and evolving) Confident in decision making Supportive Approachable Inclusive Resilient, working well under pressure Why else you'll love it here: Great medical, dental, and vision insurance options including FSAs. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Octopus employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location. The salary range for this senior level role in NYC ranges on average from $140,000-$200,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Feb 24, 2026
Full time
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Who are we looking for? We're looking for an influential data and analytics leader who's excited to work directly with clients - helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data. You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have, but definitely not required.) The role You'll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation. What you'll do: Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts, through working sessions, trainings, and occasional SQL/BI examples. Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process. Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these. Train Kraken's broader client delivery team on how to ask effective data questions and leverage data to drive business impact. What you'll need: 8+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager or director, data consultant, lead data analyst, analytics engineer) Familiarity with SQL and modern BI tools - enough to recognize and speak to what "good" looks like & construct examples Excellent communications, collaboration and presentation skills Strong grasp of modern data practices (team structure, tools, ways of working) Experience working in an agile, product-led context Excitement for a fast-paced, high-autonomy, fun environment Strong influencing skills and ability to challenge traditional ways of thinking Experience leading data teams Culture fit: Passionate about leading, motivating and developing others Passionate about helping customers (without them, we don't exist) Passionate about technology (we are a tech business disrupting energy) Committed to sustainability (we are all about speeding up the shift to a more sustainable world) Open minded, flexible and adaptable (we are constantly growing, changing and evolving) Confident in decision making Supportive Approachable Inclusive Resilient, working well under pressure Why else you'll love it here: Great medical, dental, and vision insurance options including FSAs. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Octopus employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location. The salary range for this senior level role in NYC ranges on average from $140,000-$200,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
HR Business Partner, Services - 9 - 12 month Fixed Term Contract
Citibank (Switzerland) AG
For additional information, please review . Team/Role Overview: The Human Resources (HR) Business Partner (BP) is a senior level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. What you'll do: Deliver HR services and build capabilities to drive organisational performance through individuals and managers as well as identify issues and recommend solutions Responsible for HR delivery and implementation across the employee lifecycle Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed Partner with Human Resource Advisors (HRAs) and Centres of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes Work with HRA global partners and regional HR Generalists to ensure consistent communication and delivery of HR solutions and processes Coordinate and consult with country HR partners to deliver regional activities Lead and/or initiate cross Citi projects as well as train new team members Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you: Relevant HR experience Consistently demonstrates clear and concise written and verbal communication Working knowledge of HR functions Proficient in Microsoft Office and PeopleSoft Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Human Resources Job Family: HR Advisors & Generalist Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Feb 24, 2026
Full time
For additional information, please review . Team/Role Overview: The Human Resources (HR) Business Partner (BP) is a senior level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. What you'll do: Deliver HR services and build capabilities to drive organisational performance through individuals and managers as well as identify issues and recommend solutions Responsible for HR delivery and implementation across the employee lifecycle Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed Partner with Human Resource Advisors (HRAs) and Centres of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes Work with HRA global partners and regional HR Generalists to ensure consistent communication and delivery of HR solutions and processes Coordinate and consult with country HR partners to deliver regional activities Lead and/or initiate cross Citi projects as well as train new team members Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you: Relevant HR experience Consistently demonstrates clear and concise written and verbal communication Working knowledge of HR functions Proficient in Microsoft Office and PeopleSoft Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Human Resources Job Family: HR Advisors & Generalist Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Warehouse Manager
GES - Global Experience Specialists
Are you ready to take your Warehouse management expertise to the next level? GES is seeking a dynamic and dedicated Senior Warehouse Manager to join our team. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you! As a Senior Warehouse Manager at GES, you will oversee the daily operations of the warehouses and offices at ExCeL London, ensuring stock is well maintained and accurately recorded in the MIS system (Clarity). You will manage all transport requirements, making sure requests are planned, documented, and carried out in line with agreed processes for receiving, issuing, and delivering stock. The role also involves organising storage locations, managing staffing levels, and ensuring full compliance with warehouse health and safety standards. Key Activities and Responsibilities Lead and coordinate daily and weekly warehouse operations, ensuring the right staffing levels are in place to deliver every show on time and to standard. Take full ownership of stock control and transport planning through Clarity and the SBL app, maintaining accurate inventory records and ensuring all dispatch and trailer bookings are efficiently managed. Maintain excellent standards across equipment, housekeeping, and health & safety, acting quickly to resolve risks and keep the warehouse operating smoothly. Track performance against KPIs, meet all dispatch deadlines, identify cost saving opportunities, and drive continuous improvements in quality, productivity, and sustainability. Motivate, support, and develop your team through clear planning, regular communication, and hands on leadership, while managing attendance and workforce planning effectively. Collaborate closely with planning, site, transport, and ExCeL event teams to ensure seamless show delivery, including managing returns, waste, and maintaining a well run office environment. At GES, we value innovation, excellence, and sustainability. As part of our team, you will play a key role in supporting our core values and sustainability initiatives. Who we are: GES is a global full service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership driven productions. Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet. Our Values We deliver our vision by embedding our values throughout our business: Trust: Trust each other to always be honest and do what is right. Responsibility: Be responsible for our actions and deliver on our commitments. Understanding: People come first. Be understanding and compassionate. Excellence: Provide excellent service and execution This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. Hours of work Normal working hours are Monday to Friday 8:30am - 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business. Annual leave Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays). Development and Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the support of line managers, progression is key to the business growing.
Feb 24, 2026
Full time
Are you ready to take your Warehouse management expertise to the next level? GES is seeking a dynamic and dedicated Senior Warehouse Manager to join our team. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you! As a Senior Warehouse Manager at GES, you will oversee the daily operations of the warehouses and offices at ExCeL London, ensuring stock is well maintained and accurately recorded in the MIS system (Clarity). You will manage all transport requirements, making sure requests are planned, documented, and carried out in line with agreed processes for receiving, issuing, and delivering stock. The role also involves organising storage locations, managing staffing levels, and ensuring full compliance with warehouse health and safety standards. Key Activities and Responsibilities Lead and coordinate daily and weekly warehouse operations, ensuring the right staffing levels are in place to deliver every show on time and to standard. Take full ownership of stock control and transport planning through Clarity and the SBL app, maintaining accurate inventory records and ensuring all dispatch and trailer bookings are efficiently managed. Maintain excellent standards across equipment, housekeeping, and health & safety, acting quickly to resolve risks and keep the warehouse operating smoothly. Track performance against KPIs, meet all dispatch deadlines, identify cost saving opportunities, and drive continuous improvements in quality, productivity, and sustainability. Motivate, support, and develop your team through clear planning, regular communication, and hands on leadership, while managing attendance and workforce planning effectively. Collaborate closely with planning, site, transport, and ExCeL event teams to ensure seamless show delivery, including managing returns, waste, and maintaining a well run office environment. At GES, we value innovation, excellence, and sustainability. As part of our team, you will play a key role in supporting our core values and sustainability initiatives. Who we are: GES is a global full service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership driven productions. Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet. Our Values We deliver our vision by embedding our values throughout our business: Trust: Trust each other to always be honest and do what is right. Responsibility: Be responsible for our actions and deliver on our commitments. Understanding: People come first. Be understanding and compassionate. Excellence: Provide excellent service and execution This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. Hours of work Normal working hours are Monday to Friday 8:30am - 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business. Annual leave Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays). Development and Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the support of line managers, progression is key to the business growing.
BDO UK LLP
BDO Digital Transformation Analyst
BDO UK LLP Leeds, Yorkshire
# BDO Digital Transformation AnalystLocation Leeds, United Kingdom# BDO Digital Transformation AnalystIdeas People TrustWe're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizonsManage risk for our clients to make them stronger for the future.Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more.We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.BDO's Digital business has been experiencing significant growth over the past four years and now operates as a team of 100+ with developed technical specialisms. We are looking to grow the business analyst team sitting within our Digital Transformation practice to help deliver transformation planning and delivery to our valued mid-market clients.We are looking for a high-performing individual who wishes to advance their career in our fast growing and dynamic team. In addition to the core competencies of client relationship and engagement management, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team.You'll be someone with: Basic understanding and working knowledge of core business systems including ERP, HCM and CRM; Basic understanding of typical IT strategies and operating models; Working within a team and a passion for supporting the development of self and others; Excellent verbal and written communication skills to support the production of proposals and reports (consulting leadership when required); Building sustainable relationships and networks with team members and with clients; Minimum of 1 years prior consulting /advisory experience and an ability to manage several engagements simultaneously; and Fluent in EnglishWe're in it togetherMutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.We're looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 24, 2026
Full time
# BDO Digital Transformation AnalystLocation Leeds, United Kingdom# BDO Digital Transformation AnalystIdeas People TrustWe're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.We'll broaden your horizonsManage risk for our clients to make them stronger for the future.Our Digital Services are designed to enable organisations to leverage our innovative methodologies, technology, and highly experienced professionals to manage their business risks most effectively. Working at BDO offers curious-minded people excellent exposure to all aspects of business strategy, operations and more.We're a dynamic team of internal auditors, accountants, technology, and business transformation experts with disciplines in finance, risk, projects and change, cyber and digital, amongst others.You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.BDO's Digital business has been experiencing significant growth over the past four years and now operates as a team of 100+ with developed technical specialisms. We are looking to grow the business analyst team sitting within our Digital Transformation practice to help deliver transformation planning and delivery to our valued mid-market clients.We are looking for a high-performing individual who wishes to advance their career in our fast growing and dynamic team. In addition to the core competencies of client relationship and engagement management, you will have strong people values and a passion for mentoring and playing an active role in maintaining and enhancing the strong people culture within our team.You'll be someone with: Basic understanding and working knowledge of core business systems including ERP, HCM and CRM; Basic understanding of typical IT strategies and operating models; Working within a team and a passion for supporting the development of self and others; Excellent verbal and written communication skills to support the production of proposals and reports (consulting leadership when required); Building sustainable relationships and networks with team members and with clients; Minimum of 1 years prior consulting /advisory experience and an ability to manage several engagements simultaneously; and Fluent in EnglishWe're in it togetherMutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.We're looking forward to the futureAt BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Evaluation and Performance Associate Director
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business . We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
TPF Recruitment
Private Client Tax Senior Manager
TPF Recruitment Salisbury, Wiltshire
Salisbury, United Kingdom Posted on 20/02/2026 TPF Recruitment are delighted to be working with aprestigious and growing firm of chartered accountants who are seeking a PrivateClient Tax Senior Manager to join their well-established team in Salisbury. This is an excellent opportunity for an experienced privateclient tax professional to take on a senior leadership role, managing complexclient affairs, delivering high-quality advisory projects, and helping to shapethe future of a highly regarded tax department. Responsibilities Managea diverse portfolio of personal tax clients, including HNWIs, landedestates, agricultural clients, entrepreneurs, partnerships, and trusts. Leadon tax planning projects such as succession planning, use of trusts andcorporate structures, and advising on capital gains and inheritance taxmatters. Workclosely with Partners and Directors on complex assignments, takingresponsibility for delivering exceptional client service. Collaboratewith other departments (e.g. Accounts and Corporate Tax) to providejoined-up advice and solutions. Overseecompliance work and provide guidance to more junior team members. Mentor,coach, and develop junior colleagues, offering constructive feedback andtechnical training. Buildand maintain strong client relationships, identifying opportunities to addvalue and contribute to business growth. Requirements To succeed in this role, you will need: Significantexperience in private client tax, gained within a professional servicesfirm. Strongtechnical knowledge across a wide range of personal tax issues, withproven ability to explain complex matters clearly to clients. Demonstrableexperience in both compliance and advisory work, including tax planning. Excellentpeople management skills, with a track record of developing and supportingjunior staff. Strongorganisational skills and the ability to manage multiple priorities. Hybridand flexible working arrangements. Privatemedical insurance, life assurance, and pension contributions. Generousholiday allowance, with the option to purchase additional leave. Sharedparental leave and enhanced family policies. Fullyfunded training and continuous professional development.
Feb 24, 2026
Full time
Salisbury, United Kingdom Posted on 20/02/2026 TPF Recruitment are delighted to be working with aprestigious and growing firm of chartered accountants who are seeking a PrivateClient Tax Senior Manager to join their well-established team in Salisbury. This is an excellent opportunity for an experienced privateclient tax professional to take on a senior leadership role, managing complexclient affairs, delivering high-quality advisory projects, and helping to shapethe future of a highly regarded tax department. Responsibilities Managea diverse portfolio of personal tax clients, including HNWIs, landedestates, agricultural clients, entrepreneurs, partnerships, and trusts. Leadon tax planning projects such as succession planning, use of trusts andcorporate structures, and advising on capital gains and inheritance taxmatters. Workclosely with Partners and Directors on complex assignments, takingresponsibility for delivering exceptional client service. Collaboratewith other departments (e.g. Accounts and Corporate Tax) to providejoined-up advice and solutions. Overseecompliance work and provide guidance to more junior team members. Mentor,coach, and develop junior colleagues, offering constructive feedback andtechnical training. Buildand maintain strong client relationships, identifying opportunities to addvalue and contribute to business growth. Requirements To succeed in this role, you will need: Significantexperience in private client tax, gained within a professional servicesfirm. Strongtechnical knowledge across a wide range of personal tax issues, withproven ability to explain complex matters clearly to clients. Demonstrableexperience in both compliance and advisory work, including tax planning. Excellentpeople management skills, with a track record of developing and supportingjunior staff. Strongorganisational skills and the ability to manage multiple priorities. Hybridand flexible working arrangements. Privatemedical insurance, life assurance, and pension contributions. Generousholiday allowance, with the option to purchase additional leave. Sharedparental leave and enhanced family policies. Fullyfunded training and continuous professional development.
Certain Advantage
SOC Threat Detection Analyst
Certain Advantage Stevenage, Hertfordshire
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract. This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line. This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background. Hourly Rate: 45ph - 85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter. Contract Duration: 6 Months initially and long-term thereafter. Shift pattern: 28 day Cycle Sat to Tue - Earlies (Apply online only) Wed to Sun - Off Mon to Fri - Lates (Apply online only) Sat to Tue Off Wed to Sun - Nights (Apply online only) (The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates) 28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week Initially may not be expected to do nights until team grows. SOC Threat Detection Analyst Job Description: An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to 2 alert triage of security events Monitoring of Cyber Security tools Monitoring the SOC email notification mailboxes Assists with the maintenance of Security technologies Assisting the SOC Solutions Lead with project activity Assist proactive threat hunting in collaboration with the CTI function Assist IR in HR and InfoSec related investigations Ensure the timely triage and remediation of any incident or request tickets raised to the SOC Participate in the activity of adding/removing URLs from the AcceptList and BlockList Attend routine security meetings Conduct activities in line with SOC Maturity and continuous improvement Skillset/experience required (Baseline): A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Strong analytical experience and mind-set. Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation and impact. Good communication skills liaising with the business and suppliers. Desirable Skillset/experience (Senior grade): Root cause analysis and leading T2 incident investigations Process / Playbook / Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or create custom detections Scripted automation experience e.g. Python, SOAR, PowerShell Threat modelling and Hunting methodologies
Feb 24, 2026
Contractor
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit 8x SOC Threat Detection Analyst subcontractors on an initial 6 month contract. This role can start on an SC Security Clearance basis, however DV Clearance will be required down the line. This role would suit someone from a Cyber Security Analyst, SOC Analyst or Threat Detection Analyst background. Hourly Rate: 45ph - 85 per hour. There are 8 positions being recruited across the mid-senior level. Overtime rate of time and a quarter. Contract Duration: 6 Months initially and long-term thereafter. Shift pattern: 28 day Cycle Sat to Tue - Earlies (Apply online only) Wed to Sun - Off Mon to Fri - Lates (Apply online only) Sat to Tue Off Wed to Sun - Nights (Apply online only) (The type of shift rotates along the pattern through, so the start of the next 28 day cycle they start with lates -> Nights -> earlies then next cycle: Nights -> earlies -> lates) 28 days = 4 weeks, 14 days worked per 28 days, 3.5 days worked per week, 3.5 x 8 = 28 hours per week Initially may not be expected to do nights until team grows. SOC Threat Detection Analyst Job Description: An opportunity has arisen in the cyber security operations centre (SOC) within Information Management (IM) for a SOC Threat Detection Analyst. Supporting the Senior SOC analysts in assisting IM meet the challenges and demands of countering the Cyber Threat. The successful applicant will drive a proactive ethos in an ever-changing cyber security environment and provide robust threat detection and analysis within the 24x7 SOC. Responsibilities: To support the SOC Manager in assisting Information Management UK meet the challenges and demands of countering the Cyber Threat. Support for the operational functions of the UK SOC. To work with other UK SOC members, including the UK InfoSec Team and the IM Domains (Customer Support and Infrastructure / Information Systems). It will cover analysis, monitoring, reporting, alerting and investigation activity utilising a wide variety of security platforms including AI/ML and behavioural analytics, SIEM (Security Information Event Management), Network Packet Capture platform, Anti Malicious Code, Threat Detection technologies and platforms across the UK Network Perimeter working with the best standard technologies. The SOC Analyst reports to the SOC Manager. The SOC Analyst conducts a range of analysis and assists the incident response team with investigations that need to be escalated to an embedded member of staff. The SOC Analyst key responsibilities are: Effective Tier 1 to 2 alert triage of security events Monitoring of Cyber Security tools Monitoring the SOC email notification mailboxes Assists with the maintenance of Security technologies Assisting the SOC Solutions Lead with project activity Assist proactive threat hunting in collaboration with the CTI function Assist IR in HR and InfoSec related investigations Ensure the timely triage and remediation of any incident or request tickets raised to the SOC Participate in the activity of adding/removing URLs from the AcceptList and BlockList Attend routine security meetings Conduct activities in line with SOC Maturity and continuous improvement Skillset/experience required (Baseline): A career background in Cyber Security. Security awareness and experience in all areas of IT, primarily Network Security, Infrastructure and the secondary area being Operating Systems & Applications. Knowledge of IT Security standard methodologies. Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools. Hands on experience with IDS/IPS technologies and threat hunting activities. Strong analytical experience and mind-set. Experience within Defensive Cyber-attack methodologies and frameworks. Understanding of Malware capabilities, attack vectors, propagation and impact. Good communication skills liaising with the business and suppliers. Desirable Skillset/experience (Senior grade): Root cause analysis and leading T2 incident investigations Process / Playbook / Runbook development Working knowledge of detection engineering, false positive improvements Capability to tune SIEM rules or create custom detections Scripted automation experience e.g. Python, SOAR, PowerShell Threat modelling and Hunting methodologies
Associate HR Business Partner
PiC
Role Purpose: Join our HR team and play a key role in supporting talent across PIC. As an Associate HRBP, you will partner closely with HR Business Partners while owning your own caseload-covering employee relations, parental leave, flexible working requests, performance improvement plans, and disciplinary investigations. You will also help shape and maintain our HR policies, employee handbook, and employment contracts, ensuring everything stays clear, consistent, and compliant with UK employment legislation. A great opportunity to deepen your HR expertise, work across diverse client groups and make a real impact. Key Responsibilities: Develop and update HR policies, procedures, and systems to enhance the employee experience and drive measurable improvements. Manage non complex employee relations cases, coaching managers to resolve issues confidently and in line with UK employment legislation. Support the Strategic Workforce Plan by partnering with Finance, Talent Acquisition, and senior leaders to manage headcount and employment costs. Co deliver engaging training sessions on HR best practice, regulatory changes, talent management, and employment law. Produce clear, insightful reports with analysis and recommendations to improve processes and drive efficiency. Knowledge of the financial services industry and experience working within a regulated environment. Technical Experience working in an HR function or supporting HR teams across areas such as HR Ops, Compensation & Benefits, Talent Development, and/or HR Business Partnering Strong working knowledge of UK employment legislation and HR best practice Familiarity with capacity planning, flexible working, PIPs, and probation processes Proven experience within one or more HR centres of excellence Exposure to organisational design, operating model changes, or HR led change initiatives. Experience delivering HR projects on time and within budget. Experience reviewing and updating HR policies. HR qualification or professional accreditation beneficial but not essential. Personal Strong organisational and communication skills Able to influence and persuade effectively, both directly and indirectly Excellent at prioritising and meeting deadlines within set processes Strong commercial judgement and decision making. Strong analytical skills, using data to create compelling insight and drive change - ideally with knowledge of Power BI Empathetic, humble, and human centric in approach DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.
Feb 24, 2026
Full time
Role Purpose: Join our HR team and play a key role in supporting talent across PIC. As an Associate HRBP, you will partner closely with HR Business Partners while owning your own caseload-covering employee relations, parental leave, flexible working requests, performance improvement plans, and disciplinary investigations. You will also help shape and maintain our HR policies, employee handbook, and employment contracts, ensuring everything stays clear, consistent, and compliant with UK employment legislation. A great opportunity to deepen your HR expertise, work across diverse client groups and make a real impact. Key Responsibilities: Develop and update HR policies, procedures, and systems to enhance the employee experience and drive measurable improvements. Manage non complex employee relations cases, coaching managers to resolve issues confidently and in line with UK employment legislation. Support the Strategic Workforce Plan by partnering with Finance, Talent Acquisition, and senior leaders to manage headcount and employment costs. Co deliver engaging training sessions on HR best practice, regulatory changes, talent management, and employment law. Produce clear, insightful reports with analysis and recommendations to improve processes and drive efficiency. Knowledge of the financial services industry and experience working within a regulated environment. Technical Experience working in an HR function or supporting HR teams across areas such as HR Ops, Compensation & Benefits, Talent Development, and/or HR Business Partnering Strong working knowledge of UK employment legislation and HR best practice Familiarity with capacity planning, flexible working, PIPs, and probation processes Proven experience within one or more HR centres of excellence Exposure to organisational design, operating model changes, or HR led change initiatives. Experience delivering HR projects on time and within budget. Experience reviewing and updating HR policies. HR qualification or professional accreditation beneficial but not essential. Personal Strong organisational and communication skills Able to influence and persuade effectively, both directly and indirectly Excellent at prioritising and meeting deadlines within set processes Strong commercial judgement and decision making. Strong analytical skills, using data to create compelling insight and drive change - ideally with knowledge of Power BI Empathetic, humble, and human centric in approach DE&I at PIC At PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we're proud of our progress, we recognise there's work ahead, and we remain dedicated to listening, learning and evolving together.
Deliveroo
Head of Merchant Excellence
Deliveroo Manchester, Lancashire
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
Feb 24, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
Customer Success Manager
LinearB Inc.
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Feb 24, 2026
Full time
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's AI Productivity Platform to improve engineering team performance, define clear success metrics, and drive meaningful outcomes. You'll act as a trusted advisor - building strong, long term relationships, aligning on success plans, and guiding teams to maximize the value they gain from our platform. You'll collaborate closely with product, sales, and leadership to ensure customer goals are met, results are tracked, and insights are translated into continuous improvement. Your success will be measured by how effectively you help customers achieve theirs - strengthening retention, growth, and advocacy across your portfolio. What you'll do: Customer Onboarding & Rollouts: Lead successful client rollouts and ensure high product adoption rates by guiding customers through the onboarding and implementation process. Serve as the main point of contact from Sales handoff to post launch success. Portfolio Management: Manage a portfolio of clients with multiple simultaneous rollouts, ensuring each customer receives the attention and support needed to maximize product value. Customer Touchpoints: Schedule and conduct regular check ins with customers to maintain a strong understanding of their needs, ensuring they are satisfied and proactively addressing any issues. Cross functional Collaboration: Work closely with the Customer Solutions Architect and Support team to quickly triage and resolve customer support issues, escalating blockers when necessary to prevent customer churn. Feedback Loop: Gather customer feedback and product requirements to collaborate with Product and Engineering, helping shape the product development roadmap. Best Practices & Strategy: Advise customers on industry best practices, ensuring that their technical setup and ongoing use of the product is optimized for success. Customer Advocacy: Partner with Marketing to create customer case studies, testimonials, and other advocacy content to highlight product value and strengthen customer relationships. Data Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. Requirements: Experience: 3 5 years in a customer facing, technical role for a B2B SaaS product, ideally with experience managing relationships with technical buyers. Technical Aptitude: Strong technical understanding of the Dev Ops space, able to engage with customers on a technical level and translate complex concepts into actionable advice. Customer focused: Proven track record of building and managing customer relationships, including working with senior level executives to ensure client success and satisfaction. Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey complex technical concepts to both technical and non technical stakeholders. Business Acumen: Strong ability to balance customer needs with business objectives, using data to make informed decisions that drive customer satisfaction and success. Adaptability: Comfortable working in a fast paced, rapidly scaling startup environment, with the ability to wear multiple hats and adapt to evolving needs. Cross functional Collaboration: Ability to work seamlessly with Sales, Product, Technology, and Marketing teams to align on customer needs and deliver comprehensive solutions. Education: BS/MS or equivalent experience in a technical or business related field. If you're passionate about customer success, enjoy working with technical products, and thrive in a dynamic environment, we'd love to talk with you! LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Cookware OEM Partnership Consultant
Burnstoves
Terms of Reference (TOR): Cookware OEM Partnership Consultant, WESTERN EUROPE Scope: UK&I, France, DACH, Nordics, Benelux, Iberia and Italy Duration: 3 months (with possibility of extension subject to performance) Location: UK, France, Germany or the Netherlands - with the ability to travel across the region. Reporting Line: Head: Partnerships and Business Development Background and Objectives Founded in 2013, BURN Manufacturing is a mission-driven consumer goods company that designs, manufactures, and distributes clean cooking appliances and premium cookware for underserved households in emerging markets. Revenues generated through BURN's commercial activities in Europe and North America directly subsidise and scale clean cooking access across Africa, enabling millions of households to transition to safer and more sustainable cooking solutions. BURN has commissioned the largest-and currently the only-stainless steel cookware manufacturing facility in Sub Saharan Africa. This vertically integrated facility enables the production of high quality, cost competitive cookware products that meet international quality standards while delivering measurable social impact. To leverage this manufacturing capability, BURN seeks to establish original equipment manufacturing (OEM) partnerships with leading retailers in Western Europe. The objective is to co develop and/or manufacture sustainability themed cookware products for private label or exclusive retail brands, aligned with growing consumer demand for ethical sourcing and environmentally responsible products. BURN is therefore seeking experienced consultants with established retail networks in Western Europe to originate, structure, and close three to five (3-5) strategic OEM partnerships. These partnerships are expected to result in signed pilot sales contracts or full scale manufacturing and supply agreements in advance of Q3 2026. Scope of Work The consultant will support BURN in originating, structuring, and closing OEM cookware partnerships with retailers in Western Europe. This engagement is explicitly commercial in nature and focused on measurable outcomes. Conducting primary research-led assessment of the cookware OEM landscape, informed by direct retailer and industry engagement. Mapping priority retailer targets across modern trade and speciality retail channels, including decision makers and sourcing structures. Defining compelling OEM value propositions for BURN, including product positioning, pricing, and volume thresholds. Leading senior level commercial engagement with shortlisted retailers-outreach, pitch development, negotiation, and deal structuring. Co ordinating with BURN's internal commercial, manufacturing, and technical teams to ensure feasibility, costing accuracy, and pilot or commercial readiness. Supporting the transition from signed contracts to operational handover for Q3 2026 execution. Deliverables Cookware OEM Landscape Report - concise, insight led, and explicitly linked to commercial decision making. The report must include: Demand Assessment: How leading retailers source private label stainless steel cookware, OEM sourcing models, decision criteria, buying cycles, category performance, margin expectations, MOQs, and sustainability related price premiums. Compliance Expectations: ESG, traceability, and certification requirements retailers expect from cookware suppliers. Competitor Analysis: Key competing OEMs supplying private label or exclusive cookware programs, sourcing geographies, cost positioning, sustainability propositions, and perceived strengths/weaknesses. Commercial White Spaces: Where BURN is competitively advantaged or disadvantaged, including target retailer profiles, product categories, volume bands, and partnership structures. Strategic Implications: Recommendations for product specifications, OEM pitch narrative, target retailer shortlist, and deal structuring. Closed Pilot Sales / Commercial Agreements - origin, negotiate, and close formal, signed pilot sales or full scale manufacturing contracts with a minimum of three (3) major or mid sized retailers. Each pilot agreement must be structured for pilot execution in Q3 2026, with defined pilot volumes (minimum of 1 40ft container), production readiness milestones, and implementation timelines. Cover private label or co branded exclusive sustainability themed cookware offerings. Define performance KPIs jointly tracked by BURN and the retailer, with explicit criteria for progression to large scale commercial rollout in Q4 2026 / Q1 2027. Codify key commercial and trade terms for the post pilot rollout phase, including pricing frameworks, payment terms, MOQs, key operational and quality requirements, and indicative annual demand assumptions. Qualified Retailer Pipeline and Deal Tracker - a structured and actively managed pipeline covering at least 2/3 of tier 1 and tier 2 modern trade retailers and major kitchenware / houseware specialty chains across Western Europe. Shortlisted target retailers with engagement status. Assessment of commercial attractiveness - expected volumes, strategic fit, etc. Probability of conversion, indicative timelines, and clearly defined next steps. Inclusion only of retailers that have progressed beyond initial contact and engaged in a formal pitch or meeting with an economic buyer. OEM Partnership Playbook - practical, reusable document detailing: Standard OEM pitch narrative and value proposition. Recommended deal structures by partner type. Key objections and recommended responses. Lessons learned to inform future in house business development. Milestones and Payments - timeline, payment share, and acceptance criteria for each deliverable (see milestone table below). Milestones Cookware OEM Landscape Report - Within 30 days from contract signature. Payment Share: 25%. Description & Acceptance Criteria: Delivery of a concise, decision oriented report grounded in primary research and direct industry engagement, meeting all requirements noted above. Qualified Retailer Pipeline & Deal Tracker - Within 30-45 days after delivery and approval of milestone 1. Payment Share: 40%. Description & Acceptance Criteria: Demonstration of active commercial engagement with retailers, evidence of a structured pipeline: outreach to at least 75-80% of tier 1 and tier 2 retailers in the region; Minimum 10% at closing/contracting stage; Min 40% at active negotiation stage; No more than 50% at discovery or proposal stage. Closed Pilot Sales and/or Commercial Agreements - Within 30-45 days following delivery and approval of milestone 2. Payment Share: 35%. Description & Acceptance Criteria: Fully executed binding pilot sales contracts with a minimum of three major or mid sized retailers, meeting all requirements set out in the TOR. OEM Partnership Playbook - same timeline and payment share as milestone 3 (35%). Consultant Profile - Required Experience Minimum seven (7) years of relevant commercial experience in cookware, housewares, or adjacent consumer goods categories. Demonstrated success in originating, structuring, and closing OEM, private label, or exclusive retail partnerships with mid sized to large retailers. Hands on experience negotiating commercial contracts, including pricing frameworks, MOQs, trade terms, and pilot to scale transitions. Established, active relationships with category managers, sourcing managers, or private label decision makers within modern trade and specialty retail channels in Western Europe. Multi market exposure is a significant advantage. Technical & Commercial Competencies Deep understanding of retailer sourcing models, private label economics, and decision making processes. Strong grasp of cookware category dynamics - stainless steel manufacturing, quality standards, sustainability led positioning. Ability to translate market and competitor intelligence into clear, commercially actionable recommendations. Proven capability to manage senior level commercial engagements independently and credibly represent BURN. Personal Attributes Highly execution oriented, with a clear bias toward closing deals rather than producing reports. Commercially pragmatic, structured, and outcome focused. Comfortable operating with limited supervision and coordinating across technical, manufacturing, and commercial teams. Strong communication and negotiation skills, aligning mission driven narratives with retailer commercial priorities. Engagement Duration The engagement is expected to run for three (3) months, commencing upon contract signature. The timeline may be adjusted by mutual agreement based on commercial traction, retailer decision cycles, and deal maturity. Reporting & Governance The consultant will report directly to BURN's designated senior commercial lead and will work closely with BURN's business development, manufacturing, and technical teams. Kick off alignment meeting within one week of contract signature. Bi weekly progress updates covering retailer engagement status, pipeline progression, risks, and mitigation actions. Ad hoc working sessions to support deal structuring and pilot readiness. . click apply for full job details
Feb 24, 2026
Full time
Terms of Reference (TOR): Cookware OEM Partnership Consultant, WESTERN EUROPE Scope: UK&I, France, DACH, Nordics, Benelux, Iberia and Italy Duration: 3 months (with possibility of extension subject to performance) Location: UK, France, Germany or the Netherlands - with the ability to travel across the region. Reporting Line: Head: Partnerships and Business Development Background and Objectives Founded in 2013, BURN Manufacturing is a mission-driven consumer goods company that designs, manufactures, and distributes clean cooking appliances and premium cookware for underserved households in emerging markets. Revenues generated through BURN's commercial activities in Europe and North America directly subsidise and scale clean cooking access across Africa, enabling millions of households to transition to safer and more sustainable cooking solutions. BURN has commissioned the largest-and currently the only-stainless steel cookware manufacturing facility in Sub Saharan Africa. This vertically integrated facility enables the production of high quality, cost competitive cookware products that meet international quality standards while delivering measurable social impact. To leverage this manufacturing capability, BURN seeks to establish original equipment manufacturing (OEM) partnerships with leading retailers in Western Europe. The objective is to co develop and/or manufacture sustainability themed cookware products for private label or exclusive retail brands, aligned with growing consumer demand for ethical sourcing and environmentally responsible products. BURN is therefore seeking experienced consultants with established retail networks in Western Europe to originate, structure, and close three to five (3-5) strategic OEM partnerships. These partnerships are expected to result in signed pilot sales contracts or full scale manufacturing and supply agreements in advance of Q3 2026. Scope of Work The consultant will support BURN in originating, structuring, and closing OEM cookware partnerships with retailers in Western Europe. This engagement is explicitly commercial in nature and focused on measurable outcomes. Conducting primary research-led assessment of the cookware OEM landscape, informed by direct retailer and industry engagement. Mapping priority retailer targets across modern trade and speciality retail channels, including decision makers and sourcing structures. Defining compelling OEM value propositions for BURN, including product positioning, pricing, and volume thresholds. Leading senior level commercial engagement with shortlisted retailers-outreach, pitch development, negotiation, and deal structuring. Co ordinating with BURN's internal commercial, manufacturing, and technical teams to ensure feasibility, costing accuracy, and pilot or commercial readiness. Supporting the transition from signed contracts to operational handover for Q3 2026 execution. Deliverables Cookware OEM Landscape Report - concise, insight led, and explicitly linked to commercial decision making. The report must include: Demand Assessment: How leading retailers source private label stainless steel cookware, OEM sourcing models, decision criteria, buying cycles, category performance, margin expectations, MOQs, and sustainability related price premiums. Compliance Expectations: ESG, traceability, and certification requirements retailers expect from cookware suppliers. Competitor Analysis: Key competing OEMs supplying private label or exclusive cookware programs, sourcing geographies, cost positioning, sustainability propositions, and perceived strengths/weaknesses. Commercial White Spaces: Where BURN is competitively advantaged or disadvantaged, including target retailer profiles, product categories, volume bands, and partnership structures. Strategic Implications: Recommendations for product specifications, OEM pitch narrative, target retailer shortlist, and deal structuring. Closed Pilot Sales / Commercial Agreements - origin, negotiate, and close formal, signed pilot sales or full scale manufacturing contracts with a minimum of three (3) major or mid sized retailers. Each pilot agreement must be structured for pilot execution in Q3 2026, with defined pilot volumes (minimum of 1 40ft container), production readiness milestones, and implementation timelines. Cover private label or co branded exclusive sustainability themed cookware offerings. Define performance KPIs jointly tracked by BURN and the retailer, with explicit criteria for progression to large scale commercial rollout in Q4 2026 / Q1 2027. Codify key commercial and trade terms for the post pilot rollout phase, including pricing frameworks, payment terms, MOQs, key operational and quality requirements, and indicative annual demand assumptions. Qualified Retailer Pipeline and Deal Tracker - a structured and actively managed pipeline covering at least 2/3 of tier 1 and tier 2 modern trade retailers and major kitchenware / houseware specialty chains across Western Europe. Shortlisted target retailers with engagement status. Assessment of commercial attractiveness - expected volumes, strategic fit, etc. Probability of conversion, indicative timelines, and clearly defined next steps. Inclusion only of retailers that have progressed beyond initial contact and engaged in a formal pitch or meeting with an economic buyer. OEM Partnership Playbook - practical, reusable document detailing: Standard OEM pitch narrative and value proposition. Recommended deal structures by partner type. Key objections and recommended responses. Lessons learned to inform future in house business development. Milestones and Payments - timeline, payment share, and acceptance criteria for each deliverable (see milestone table below). Milestones Cookware OEM Landscape Report - Within 30 days from contract signature. Payment Share: 25%. Description & Acceptance Criteria: Delivery of a concise, decision oriented report grounded in primary research and direct industry engagement, meeting all requirements noted above. Qualified Retailer Pipeline & Deal Tracker - Within 30-45 days after delivery and approval of milestone 1. Payment Share: 40%. Description & Acceptance Criteria: Demonstration of active commercial engagement with retailers, evidence of a structured pipeline: outreach to at least 75-80% of tier 1 and tier 2 retailers in the region; Minimum 10% at closing/contracting stage; Min 40% at active negotiation stage; No more than 50% at discovery or proposal stage. Closed Pilot Sales and/or Commercial Agreements - Within 30-45 days following delivery and approval of milestone 2. Payment Share: 35%. Description & Acceptance Criteria: Fully executed binding pilot sales contracts with a minimum of three major or mid sized retailers, meeting all requirements set out in the TOR. OEM Partnership Playbook - same timeline and payment share as milestone 3 (35%). Consultant Profile - Required Experience Minimum seven (7) years of relevant commercial experience in cookware, housewares, or adjacent consumer goods categories. Demonstrated success in originating, structuring, and closing OEM, private label, or exclusive retail partnerships with mid sized to large retailers. Hands on experience negotiating commercial contracts, including pricing frameworks, MOQs, trade terms, and pilot to scale transitions. Established, active relationships with category managers, sourcing managers, or private label decision makers within modern trade and specialty retail channels in Western Europe. Multi market exposure is a significant advantage. Technical & Commercial Competencies Deep understanding of retailer sourcing models, private label economics, and decision making processes. Strong grasp of cookware category dynamics - stainless steel manufacturing, quality standards, sustainability led positioning. Ability to translate market and competitor intelligence into clear, commercially actionable recommendations. Proven capability to manage senior level commercial engagements independently and credibly represent BURN. Personal Attributes Highly execution oriented, with a clear bias toward closing deals rather than producing reports. Commercially pragmatic, structured, and outcome focused. Comfortable operating with limited supervision and coordinating across technical, manufacturing, and commercial teams. Strong communication and negotiation skills, aligning mission driven narratives with retailer commercial priorities. Engagement Duration The engagement is expected to run for three (3) months, commencing upon contract signature. The timeline may be adjusted by mutual agreement based on commercial traction, retailer decision cycles, and deal maturity. Reporting & Governance The consultant will report directly to BURN's designated senior commercial lead and will work closely with BURN's business development, manufacturing, and technical teams. Kick off alignment meeting within one week of contract signature. Bi weekly progress updates covering retailer engagement status, pipeline progression, risks, and mitigation actions. Ad hoc working sessions to support deal structuring and pilot readiness. . click apply for full job details

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