Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi's Commercial Banking (CCB). By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. About Role / Team The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid market companies, assigning risk ratings, recommending, or approving credit extensions or withdrawals, and providing ongoing monitoring of credit exposures. Individuals within this role maintain a balance between risk and return, ensuring that credit policies are appropriate, and perform regular in depth reviews of the credit portfolio. This role manages and mitigates potential credit losses, safeguarding the company's financial stability and supporting sustainable business growth. The successful individual will be a key stakeholder for the CCB within the UK, working closely with Bankers and Credit Underwriters in the 1st Line of Defence in ensuring the credit and lending portfolio is built in a controlled, sustainable and profitable manner. CCB is a fast growing client segment unit within Citi, providing the full range of lending, cash management, trade finance, treasury and Capital Markets products and solutions to mid sized companies across the globe. CCB UK is a strategic growth engine for CCB globally, focusing on globally minded, mid market companies domiciled and operating in UK. What you'll do Lead key risk reviews, ensuring compliance and mitigating threats. Critically evaluate assigned portfolios, identifying and assessing emerging risks. Drive continuous improvement of credit risk processes and standards for assigned entities. Oversee and validate corrective action plans for identified issues, addressing concerns from control functions. Review, challenge and provide approval for the assigned portfolio credits and/or recommendations to more senior credit officers as needed. Provide independent assessments on the accuracy and appropriateness of risk ratings and classifications for assigned portfolios. Assist Senior Risk Heads in orchestrating regional and/or global tasks using innovative techniques and methodologies. Develop strategic plans to enhance the efficiency and effectiveness of the organization. Collaborate with other credit risk families to support the best outcome for Citi, sharing and implementing best practices. Manage relationships and expectations of external regulators, Regulatory reporting, Risk, Finance, and Accounting Policy. Partner with the Risk organization to refine the process of defining, extracting, and utilizing data. Make informed business decisions, considering risk assessment, the firm's reputation, and compliance with laws, rules, and regulations. Enforce compliance with applicable laws, rules, and regulations, upholding policy and ethical business practices. Manage and report control issues with full transparency, using advanced judgment and innovative techniques. As a People Manager Energizes the team by communicating a compelling vision of the future; helps them identify opportunities for change and improvement during uncertainty. Inspires the team to constantly improve, own mistakes, and proactively share learnings with other teams; demonstrates deep curiosity to help the team learn and improve. Creates a team environment in which members are proactively invited to speak up, seek out, and debate alternative views; role models agility to change course when presented with new information. Acts as a catalyst for change by identifying and championing ideas that benefit the organization; supports the team to safely experiment. Communicates the context behind key organizational decisions; puts the enterprise above the team, and helps the team make decisions that benefit the greater good. Creates focus by communicating and aligning resources to the most critical organizational priorities; proactively reduces potential distractions for the team. Leads teams to strengthen controls that support client satisfaction and operational effectiveness; creates a culture in which all team members take accountability for managing risk. Role models, educates, and holds the team accountable for doing the right thing for clients and Citi, in all situations, even when difficult. Holds self and team accountable for establishing partnerships that break down boundaries and engage cross functional partners early and often; creates opportunities for enhanced collaboration across business and functions. Reinforces opportunities for team members to support clients and communities; educates teams on the challenges faced by Citi's constituents. Actively monitors and listens respectfully to how teams are feeling, particularly when facing challenges; assumes best intent and responds with empathy. What we'll need from you Extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions along with solid managerial experience. Requires a broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert. Demonstrated thought leadership, developing new techniques, methodologies, and approaches for credit risk management. Proven track record of innovation and groundbreaking developments in credit risk assessment and mitigation. Expertise in evaluating complex issues with substantial impact, utilizing in depth quantitative and qualitative analysis. Ability to drive change within and beyond the organization, shaping operational strategies and influencing industry standards. Exceptional communication skills, including clear articulation, effective presentation of complex information, and empathetic response. Advanced skills in mediating disputes and advocating for organizational interests with high level stakeholders. Capability to challenge established norms and pioneer new approaches in complex domains. Proven ability to guide decision making processes and implement technical solutions effectively. Bachelor's/University degree; Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure Discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 06, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi's Commercial Banking (CCB). By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. About Role / Team The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid market companies, assigning risk ratings, recommending, or approving credit extensions or withdrawals, and providing ongoing monitoring of credit exposures. Individuals within this role maintain a balance between risk and return, ensuring that credit policies are appropriate, and perform regular in depth reviews of the credit portfolio. This role manages and mitigates potential credit losses, safeguarding the company's financial stability and supporting sustainable business growth. The successful individual will be a key stakeholder for the CCB within the UK, working closely with Bankers and Credit Underwriters in the 1st Line of Defence in ensuring the credit and lending portfolio is built in a controlled, sustainable and profitable manner. CCB is a fast growing client segment unit within Citi, providing the full range of lending, cash management, trade finance, treasury and Capital Markets products and solutions to mid sized companies across the globe. CCB UK is a strategic growth engine for CCB globally, focusing on globally minded, mid market companies domiciled and operating in UK. What you'll do Lead key risk reviews, ensuring compliance and mitigating threats. Critically evaluate assigned portfolios, identifying and assessing emerging risks. Drive continuous improvement of credit risk processes and standards for assigned entities. Oversee and validate corrective action plans for identified issues, addressing concerns from control functions. Review, challenge and provide approval for the assigned portfolio credits and/or recommendations to more senior credit officers as needed. Provide independent assessments on the accuracy and appropriateness of risk ratings and classifications for assigned portfolios. Assist Senior Risk Heads in orchestrating regional and/or global tasks using innovative techniques and methodologies. Develop strategic plans to enhance the efficiency and effectiveness of the organization. Collaborate with other credit risk families to support the best outcome for Citi, sharing and implementing best practices. Manage relationships and expectations of external regulators, Regulatory reporting, Risk, Finance, and Accounting Policy. Partner with the Risk organization to refine the process of defining, extracting, and utilizing data. Make informed business decisions, considering risk assessment, the firm's reputation, and compliance with laws, rules, and regulations. Enforce compliance with applicable laws, rules, and regulations, upholding policy and ethical business practices. Manage and report control issues with full transparency, using advanced judgment and innovative techniques. As a People Manager Energizes the team by communicating a compelling vision of the future; helps them identify opportunities for change and improvement during uncertainty. Inspires the team to constantly improve, own mistakes, and proactively share learnings with other teams; demonstrates deep curiosity to help the team learn and improve. Creates a team environment in which members are proactively invited to speak up, seek out, and debate alternative views; role models agility to change course when presented with new information. Acts as a catalyst for change by identifying and championing ideas that benefit the organization; supports the team to safely experiment. Communicates the context behind key organizational decisions; puts the enterprise above the team, and helps the team make decisions that benefit the greater good. Creates focus by communicating and aligning resources to the most critical organizational priorities; proactively reduces potential distractions for the team. Leads teams to strengthen controls that support client satisfaction and operational effectiveness; creates a culture in which all team members take accountability for managing risk. Role models, educates, and holds the team accountable for doing the right thing for clients and Citi, in all situations, even when difficult. Holds self and team accountable for establishing partnerships that break down boundaries and engage cross functional partners early and often; creates opportunities for enhanced collaboration across business and functions. Reinforces opportunities for team members to support clients and communities; educates teams on the challenges faced by Citi's constituents. Actively monitors and listens respectfully to how teams are feeling, particularly when facing challenges; assumes best intent and responds with empathy. What we'll need from you Extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions along with solid managerial experience. Requires a broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert. Demonstrated thought leadership, developing new techniques, methodologies, and approaches for credit risk management. Proven track record of innovation and groundbreaking developments in credit risk assessment and mitigation. Expertise in evaluating complex issues with substantial impact, utilizing in depth quantitative and qualitative analysis. Ability to drive change within and beyond the organization, shaping operational strategies and influencing industry standards. Exceptional communication skills, including clear articulation, effective presentation of complex information, and empathetic response. Advanced skills in mediating disputes and advocating for organizational interests with high level stakeholders. Capability to challenge established norms and pioneer new approaches in complex domains. Proven ability to guide decision making processes and implement technical solutions effectively. Bachelor's/University degree; Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure Discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A leading engineering firm in the UK is seeking a Technical Sales / Business Development Manager focused on the aerospace and defence sectors. The role requires a strong track record in winning contracts and understanding the full sales lifecycle. You will acquire new business, develop RFQs, and interact with clients while collaborating with engineering teams. This position offers a competitive salary and bonuses tied to performance, along with opportunities for career progression.
Apr 06, 2026
Full time
A leading engineering firm in the UK is seeking a Technical Sales / Business Development Manager focused on the aerospace and defence sectors. The role requires a strong track record in winning contracts and understanding the full sales lifecycle. You will acquire new business, develop RFQs, and interact with clients while collaborating with engineering teams. This position offers a competitive salary and bonuses tied to performance, along with opportunities for career progression.
The Managing Director for Europe, Middle East and Africa (EMEA) Client Services within the International Private Bank will lead the business component of strategic initiatives to revolutionize client service delivery and transformation, operational efficiency, and the control environment in a Digital First setting. This role is pivotal in managing and developing a high-performing team, fostering a culture of collaboration and continuous improvement, whilst maintaining a robust control environment across the EMEA region. The ideal candidate will be a visionary leader with a profound analytical mindset, capable of leveraging AI and advanced technologies to drive transformation to deliver impactful change within the financial services industry. Key Responsibilities: Strategic and Operational Leadership: Oversee the daily execution of client transactions and inquiries, ensuring accuracy, compliance, and timely execution. Develop and implement comprehensive change management strategies to transform the client experience, ensuring alignment with the International Private Bank's strategic goals. Digital Transformation and AI Utilization: Champion a 'Digital-First, Human-Led' service model, promoting AI-driven solutions to streamline processes, enhance service delivery, and personalize client interactions. Oversee the implementation of Intelligent Workflows that automate repetitive administrative tasks while ensuring every client-facing decision remains under the direct oversight of a qualified professional. Cross-Functional Collaboration: Partner with senior stakeholders across Product, leading business demand initiatives. Further collaborate with internal market partners, Business Management, Marketing, Finance, Technology, and Operations to ensure cohesive execution of transformation projects. Foster collaboration and alignment across diverse teams, leveraging insights from intelligent systems. Client Engagement and Relationship Management: Elevate excellence in client service delivery by collaborating with market managers, advisors and product partners to provide tailored services to clients, balancing sustainability with efficiency. Drive the adoption of digital tools and platforms to facilitate seamless interactions and transactions. Control Environment and Risk Management: Establish and maintain a robust control environment by implementing and monitoring effective controls to mitigate risks. Ensure adherence to regulatory requirements and internal policies, overseeing regular audits and reviews. Leadership and Team Development: Lead, mentor, and develop a high-performing team, fostering a culture of continuous improvement and innovation. Encourage strategic thinking and analytical problem-solving within the team. Qualifications: Experience: Extensive experience in client-facing operating models, AI-driven change strategy development, and strategic leadership within the financial services industry, preferably in Private Banking. Education: Bachelor's degree or equivalent; advanced degree preferred. Skills: Strong strategic and analytical thinking with excellent communication and presentation skills. Ability to engage and influence senior stakeholders and motivate a diverse team. Technical Proficiency: Expertise in AI, machine learning, data analytics, and technology innovation, with experience in digital transformation and client experience design. Proven track record of scaling AI pilots into production with measurable ROI. Interpersonal Skills: Strong relationship-building skills, with the ability to work collaboratively across diverse teams and geographies. Preferred Qualifications: Experience in managing large-scale client service operating models and leading operational change execution. Familiarity with end-to-end bank infrastructure, including advisors, client service, product, compliance, risk, technology, operations, controls, and data management. Proven success in driving operational excellence, business transformation, and client satisfaction through digital and AI-driven initiatives. Drive operational excellence by optimizing the end-to-end client journey, while elevating the Client Service Manager's role to handle high-complexity exceptions. About Us: The International Private Bank is committed to delivering exceptional client service and innovative solutions. Our organization is a collaborative and integrated team providing market-leading day-to-day service to our clients. We are seeking top performers who can engage quickly and deliver meaningful impact in a fast-paced environment. Embrace the future with us by driving digital transformation and leveraging AI to elevate client satisfaction.
Apr 06, 2026
Full time
The Managing Director for Europe, Middle East and Africa (EMEA) Client Services within the International Private Bank will lead the business component of strategic initiatives to revolutionize client service delivery and transformation, operational efficiency, and the control environment in a Digital First setting. This role is pivotal in managing and developing a high-performing team, fostering a culture of collaboration and continuous improvement, whilst maintaining a robust control environment across the EMEA region. The ideal candidate will be a visionary leader with a profound analytical mindset, capable of leveraging AI and advanced technologies to drive transformation to deliver impactful change within the financial services industry. Key Responsibilities: Strategic and Operational Leadership: Oversee the daily execution of client transactions and inquiries, ensuring accuracy, compliance, and timely execution. Develop and implement comprehensive change management strategies to transform the client experience, ensuring alignment with the International Private Bank's strategic goals. Digital Transformation and AI Utilization: Champion a 'Digital-First, Human-Led' service model, promoting AI-driven solutions to streamline processes, enhance service delivery, and personalize client interactions. Oversee the implementation of Intelligent Workflows that automate repetitive administrative tasks while ensuring every client-facing decision remains under the direct oversight of a qualified professional. Cross-Functional Collaboration: Partner with senior stakeholders across Product, leading business demand initiatives. Further collaborate with internal market partners, Business Management, Marketing, Finance, Technology, and Operations to ensure cohesive execution of transformation projects. Foster collaboration and alignment across diverse teams, leveraging insights from intelligent systems. Client Engagement and Relationship Management: Elevate excellence in client service delivery by collaborating with market managers, advisors and product partners to provide tailored services to clients, balancing sustainability with efficiency. Drive the adoption of digital tools and platforms to facilitate seamless interactions and transactions. Control Environment and Risk Management: Establish and maintain a robust control environment by implementing and monitoring effective controls to mitigate risks. Ensure adherence to regulatory requirements and internal policies, overseeing regular audits and reviews. Leadership and Team Development: Lead, mentor, and develop a high-performing team, fostering a culture of continuous improvement and innovation. Encourage strategic thinking and analytical problem-solving within the team. Qualifications: Experience: Extensive experience in client-facing operating models, AI-driven change strategy development, and strategic leadership within the financial services industry, preferably in Private Banking. Education: Bachelor's degree or equivalent; advanced degree preferred. Skills: Strong strategic and analytical thinking with excellent communication and presentation skills. Ability to engage and influence senior stakeholders and motivate a diverse team. Technical Proficiency: Expertise in AI, machine learning, data analytics, and technology innovation, with experience in digital transformation and client experience design. Proven track record of scaling AI pilots into production with measurable ROI. Interpersonal Skills: Strong relationship-building skills, with the ability to work collaboratively across diverse teams and geographies. Preferred Qualifications: Experience in managing large-scale client service operating models and leading operational change execution. Familiarity with end-to-end bank infrastructure, including advisors, client service, product, compliance, risk, technology, operations, controls, and data management. Proven success in driving operational excellence, business transformation, and client satisfaction through digital and AI-driven initiatives. Drive operational excellence by optimizing the end-to-end client journey, while elevating the Client Service Manager's role to handle high-complexity exceptions. About Us: The International Private Bank is committed to delivering exceptional client service and innovative solutions. Our organization is a collaborative and integrated team providing market-leading day-to-day service to our clients. We are seeking top performers who can engage quickly and deliver meaningful impact in a fast-paced environment. Embrace the future with us by driving digital transformation and leveraging AI to elevate client satisfaction.
Job Description As a Full Stack Commerce Engineer (Consultant), you will support the design and delivery of AI enabled commerce and experience solutions, working closely with senior architects, managers, and client stakeholders. What you will do Support Client Facing Engagements: Support client workshops and engagements by acting as a technical contributor, helping design use cases and platform solutions that apply Generative AI to real business challenges, under the guidance of senior technical leads. Build AI Powered Solutions: Contribute to the design and development of full stack solutions from prototype through to production, including agentic workflows in Python and integrations with LLMs such as OpenAI/ChatGPT, Google Gemini, Nvidia, and Writer. Work Across the Commerce Ecosystem: Support the integration of AI/ML capabilities with enterprise platforms, helping connect data and services across Commerce, PXM, CDP, DAM, CMS, and CRM systems. Develop and Maintain Data Solutions: Design and implement database components using SQL and NoSQL technologies, supporting data pipelines and stored procedures that handle large scale commerce and customer data. Contribute to Delivery & Engineering Excellence: Collaborate within agile delivery teams, contributing to solution design, development best practices, and DevSecOps processes, while learning from senior engineers and architects across the Accenture Data & AI community. Job Qualifications Experience in a client facing or forward deployed engineering role, supporting the translation of business requirements into technical solutions. Strong full stack engineering experience, with Python used for AI/ML or data driven applications. Hands on experience building and deploying applications on cloud platforms (Azure or GCP preferred), including security, networking, storage and monitoring. Practical experience integrating Generative AI services (e.g. OpenAI API, Vertex AI, Azure ML) and familiarity with core AI/ML patterns such as RAG and deployment architectures. Understanding of how AI/ML integrates with enterprise experience platforms (Commerce engines, DAM, PXM, CDP, CMS, CRM). Solid skills in SQL and NoSQL databases, including writing and maintaining stored procedures. Foundation in modern software engineering and DevSecOps practices. Set Yourself Apart Cloud certifications (e.g. Azure Solutions Architect, Google Professional Cloud Architect). Exposure to MLOps frameworks and vector databases (e.g. Pinecone, Weaviate). Experience contributing to proof of concepts or MVPs, demonstrating rapid learning and experimentation. Experience supporting production AI/ML solutions, ideally within retail or CPG environments. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Apr 06, 2026
Full time
Job Description As a Full Stack Commerce Engineer (Consultant), you will support the design and delivery of AI enabled commerce and experience solutions, working closely with senior architects, managers, and client stakeholders. What you will do Support Client Facing Engagements: Support client workshops and engagements by acting as a technical contributor, helping design use cases and platform solutions that apply Generative AI to real business challenges, under the guidance of senior technical leads. Build AI Powered Solutions: Contribute to the design and development of full stack solutions from prototype through to production, including agentic workflows in Python and integrations with LLMs such as OpenAI/ChatGPT, Google Gemini, Nvidia, and Writer. Work Across the Commerce Ecosystem: Support the integration of AI/ML capabilities with enterprise platforms, helping connect data and services across Commerce, PXM, CDP, DAM, CMS, and CRM systems. Develop and Maintain Data Solutions: Design and implement database components using SQL and NoSQL technologies, supporting data pipelines and stored procedures that handle large scale commerce and customer data. Contribute to Delivery & Engineering Excellence: Collaborate within agile delivery teams, contributing to solution design, development best practices, and DevSecOps processes, while learning from senior engineers and architects across the Accenture Data & AI community. Job Qualifications Experience in a client facing or forward deployed engineering role, supporting the translation of business requirements into technical solutions. Strong full stack engineering experience, with Python used for AI/ML or data driven applications. Hands on experience building and deploying applications on cloud platforms (Azure or GCP preferred), including security, networking, storage and monitoring. Practical experience integrating Generative AI services (e.g. OpenAI API, Vertex AI, Azure ML) and familiarity with core AI/ML patterns such as RAG and deployment architectures. Understanding of how AI/ML integrates with enterprise experience platforms (Commerce engines, DAM, PXM, CDP, CMS, CRM). Solid skills in SQL and NoSQL databases, including writing and maintaining stored procedures. Foundation in modern software engineering and DevSecOps practices. Set Yourself Apart Cloud certifications (e.g. Azure Solutions Architect, Google Professional Cloud Architect). Exposure to MLOps frameworks and vector databases (e.g. Pinecone, Weaviate). Experience contributing to proof of concepts or MVPs, demonstrating rapid learning and experimentation. Experience supporting production AI/ML solutions, ideally within retail or CPG environments. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Apr 06, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Shift Manager Salary: Up to £45,000 Location: East Riding Our client, a well-established food manufacturing business in the East Riding is seeking a Shift Manager with General Manager aspirations. This role would suit a Senior Line Leader/Production Supervisor/Shift Manager who is ready to accelerate their career within a structured development path click apply for full job details
Apr 06, 2026
Full time
Shift Manager Salary: Up to £45,000 Location: East Riding Our client, a well-established food manufacturing business in the East Riding is seeking a Shift Manager with General Manager aspirations. This role would suit a Senior Line Leader/Production Supervisor/Shift Manager who is ready to accelerate their career within a structured development path click apply for full job details
Senior Manager, Product Operations Competitive + Bonus + Benefits Slough, UK Permanent full time We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations. The Opportunity As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring IRIS continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high-performing individuals across Product Operations. What You'll Do Lead the operational framework that supports IRIS' Product function. Develop and improve product policies, governance processes, and documentation. Own individual product pricing for selected products or services. Perform market and competitor pricing analysis; design and maintain pricing models. Define KPIs, interpret data, and turn insights into actionable recommendations. Coordinate complex cross-functional work across Product, Sales, Finance, Technology, and Engineering. Oversee systems, workflows, pricing structures, and reporting capabilities. Drive automation and process optimisation to support scalability. Lead and support change programmes, assessing operational impact and readiness. Build, mentor, and lead high-performing Product Operations teams. What We're Looking For Strong background in Product Operations, Product Management, or Commercial Operations. Proven experience in pricing analysis and pricing model development. Excellent commercial, financial, and analytical skills. Deep understanding of product lifecycle operations, governance, and cross-functional delivery. Strong stakeholder influence and relationship-building skills. Experience leading teams and driving complex change initiatives. Strategic mindset with hands-on operational execution ability. Why Join IRIS? Impact: Play a central role in shaping the operational engine behind one of the UK's most widely used software portfolios. Growth: Join a progressive, ambitious Product organisation. Recognition: Work for an employer certified as a Great Place to Work. Innovation: Be part of a company that embraces continuous improvement and transformation. Apply now to shape the future of IRIS' Product Operations and drive meaningful impact across our products and customers. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 06, 2026
Full time
Senior Manager, Product Operations Competitive + Bonus + Benefits Slough, UK Permanent full time We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations. The Opportunity As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring IRIS continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high-performing individuals across Product Operations. What You'll Do Lead the operational framework that supports IRIS' Product function. Develop and improve product policies, governance processes, and documentation. Own individual product pricing for selected products or services. Perform market and competitor pricing analysis; design and maintain pricing models. Define KPIs, interpret data, and turn insights into actionable recommendations. Coordinate complex cross-functional work across Product, Sales, Finance, Technology, and Engineering. Oversee systems, workflows, pricing structures, and reporting capabilities. Drive automation and process optimisation to support scalability. Lead and support change programmes, assessing operational impact and readiness. Build, mentor, and lead high-performing Product Operations teams. What We're Looking For Strong background in Product Operations, Product Management, or Commercial Operations. Proven experience in pricing analysis and pricing model development. Excellent commercial, financial, and analytical skills. Deep understanding of product lifecycle operations, governance, and cross-functional delivery. Strong stakeholder influence and relationship-building skills. Experience leading teams and driving complex change initiatives. Strategic mindset with hands-on operational execution ability. Why Join IRIS? Impact: Play a central role in shaping the operational engine behind one of the UK's most widely used software portfolios. Growth: Join a progressive, ambitious Product organisation. Recognition: Work for an employer certified as a Great Place to Work. Innovation: Be part of a company that embraces continuous improvement and transformation. Apply now to shape the future of IRIS' Product Operations and drive meaningful impact across our products and customers. Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Role and responsibilities You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. This will include inspiring, motivating, training the team as well as managing the overall team and their individual performance. You will act as their first point of escalation for any complex challenges or customer complaints. This role will also manage the day to day relationship with our outsourced first line team, ensuring consistent and high-level performance. It will also be responsible for influencing and enacting long term a strategies for bring outsourced team in-house when the time comes. Core component to this role is maintaining a high level of quality and attention to detail in team and your own work. Key Responsibilities: Recruit, hire, train, and mentor a high-performing team of Support Desk Generalists. Conduct regular performance reviews, provide constructive feedback, and identify areas for professional development. Foster a positive and collaborative team environment that encourages open communication and knowledge sharing. Identify training needs for team members and work with Head of Exclaimer Desk to develop personal development plans for all team members Provide consistent and relevant feedback for team members taking an active part in the QA process Motivate and inspire the team to achieve high levels of customer satisfaction and operational excellence. Leading and maintaining our relationship with our outsourced inbound team, looking to remove blockers, understand and drive metrics. Support Operations: Oversee the day-to-day operations of the support team, ensuring efficient and effective resolution of customer issues. Develop and implement best practices and standard operating procedures for desk support team. Monitor key performance indicators (KPI) such as customer satisfaction, resolution times, and first-response resolution rates. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. Customer Relationship Management: Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Employ active listening, empathy, and clear communication to calm agitated customers and find mutually agreeable resolutions. Facilitate internal escalations; Coordinate and communicate effectively with other departments (e.g., technical support, sales, legal) to resolve complex customer issues that require cross-functional collaboration. Act as a liaison between customers and internal teams, ensuring timely and appropriate resolution of escalated matters. Build and maintain strong relationships with key customers and partners. Escalate critical customer issues to appropriate internal teams and ensure timely resolution. Proactively identify and address customer concerns. Stakeholder Management: Build strong relationships with key stakeholders, including customers, technical teams, and management. Effectively communicate with stakeholders at all levels, both verbally and in writing. Manage expectations and resolve conflicts. Continuous collaboration with the other teams within Customer Teams Consistently look at ways to improve processes and automate where possible Role Profile At least 5 years' experience in a Management/Leadership role in a Customer Service environment. Intermediate to advanced skills in Excel, Word and Outlook Attention to detail and numerical accuracy Strong communication skills, written and verbal. Ability to manage competing priorities and deliver to deadlines. Experience with Salesforce CRM is advantageous At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
Apr 06, 2026
Full time
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication-while growing their careers in a culture where curiosity, creativity, and accountability thrive. We're officially Great Place To Work Certified Exclaimer has been recognised by Great Place To Work for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work UK Great Place to Work USA About the opportunity Role and responsibilities You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. This will include inspiring, motivating, training the team as well as managing the overall team and their individual performance. You will act as their first point of escalation for any complex challenges or customer complaints. This role will also manage the day to day relationship with our outsourced first line team, ensuring consistent and high-level performance. It will also be responsible for influencing and enacting long term a strategies for bring outsourced team in-house when the time comes. Core component to this role is maintaining a high level of quality and attention to detail in team and your own work. Key Responsibilities: Recruit, hire, train, and mentor a high-performing team of Support Desk Generalists. Conduct regular performance reviews, provide constructive feedback, and identify areas for professional development. Foster a positive and collaborative team environment that encourages open communication and knowledge sharing. Identify training needs for team members and work with Head of Exclaimer Desk to develop personal development plans for all team members Provide consistent and relevant feedback for team members taking an active part in the QA process Motivate and inspire the team to achieve high levels of customer satisfaction and operational excellence. Leading and maintaining our relationship with our outsourced inbound team, looking to remove blockers, understand and drive metrics. Support Operations: Oversee the day-to-day operations of the support team, ensuring efficient and effective resolution of customer issues. Develop and implement best practices and standard operating procedures for desk support team. Monitor key performance indicators (KPI) such as customer satisfaction, resolution times, and first-response resolution rates. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. Customer Relationship Management: Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Employ active listening, empathy, and clear communication to calm agitated customers and find mutually agreeable resolutions. Facilitate internal escalations; Coordinate and communicate effectively with other departments (e.g., technical support, sales, legal) to resolve complex customer issues that require cross-functional collaboration. Act as a liaison between customers and internal teams, ensuring timely and appropriate resolution of escalated matters. Build and maintain strong relationships with key customers and partners. Escalate critical customer issues to appropriate internal teams and ensure timely resolution. Proactively identify and address customer concerns. Stakeholder Management: Build strong relationships with key stakeholders, including customers, technical teams, and management. Effectively communicate with stakeholders at all levels, both verbally and in writing. Manage expectations and resolve conflicts. Continuous collaboration with the other teams within Customer Teams Consistently look at ways to improve processes and automate where possible Role Profile At least 5 years' experience in a Management/Leadership role in a Customer Service environment. Intermediate to advanced skills in Excel, Word and Outlook Attention to detail and numerical accuracy Strong communication skills, written and verbal. Ability to manage competing priorities and deliver to deadlines. Experience with Salesforce CRM is advantageous At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you. Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond. At Exclaimer, inclusion is more than a policy - it's part of who we are. We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via to let us know.
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Back of House Senior Supervisor to join our team in London. Location: NW1 4LE Rate of Pay: £33,000 per annum Working Pattern: Monday - Friday, 8:30am - 5pm ( on average but this is not set, we do ask for flexibility) Key Responsibilities: Supervising a back of house team of 4 (1Supervisorand 3 Kitchen Porters), plus casual staff as required Full ownership of team rotas, holiday management and performance reviews Overseeing cellar controls, including beverage storage and stock checks Ordering, managing deliveries, storage, and stock control for beverages and cleaning chemicals Ensuring compliance with COSHH and other health & safety standards, including staff training and safe working practices Taking responsibility for Regents Perk Cafe and vending machines, including stock ordering, replenishment, and coordinating maintenance or repairs with suppliers Laundry control on stock delivery/collection and invoicing reconciliation Acting as a sustainability champion within the team, driving initiatives that reduce environmental impact and support company sustainability goals Supporting the wider operation by assisting in other areas of the business when reasonably required Leading by example to maintain high standards of cleanliness, organisation, and compliance across all back of house areas Our ideal Back of HouseSeniorSupervisorwill have: Previoussupervisory experience within a back of house, kitchen porter, or stores environment Strong organisational skills with the ability to manage rotas, stock, and team performance effectively Good communication skills to work closely with team members, managers, and suppliers A solid understanding of COSHH, cellar controls, and health & safety compliance A proactive and hands-on approach, with the confidence to take ownership of operational responsibilities A positive attitude, with the ability to motivate and develop a team Flexibility to support other areas of the business when needed Pride in maintaining high standards of hygiene and operational efficiency Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. What's in it for you? Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
Apr 06, 2026
Full time
We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Back of House Senior Supervisor to join our team in London. Location: NW1 4LE Rate of Pay: £33,000 per annum Working Pattern: Monday - Friday, 8:30am - 5pm ( on average but this is not set, we do ask for flexibility) Key Responsibilities: Supervising a back of house team of 4 (1Supervisorand 3 Kitchen Porters), plus casual staff as required Full ownership of team rotas, holiday management and performance reviews Overseeing cellar controls, including beverage storage and stock checks Ordering, managing deliveries, storage, and stock control for beverages and cleaning chemicals Ensuring compliance with COSHH and other health & safety standards, including staff training and safe working practices Taking responsibility for Regents Perk Cafe and vending machines, including stock ordering, replenishment, and coordinating maintenance or repairs with suppliers Laundry control on stock delivery/collection and invoicing reconciliation Acting as a sustainability champion within the team, driving initiatives that reduce environmental impact and support company sustainability goals Supporting the wider operation by assisting in other areas of the business when reasonably required Leading by example to maintain high standards of cleanliness, organisation, and compliance across all back of house areas Our ideal Back of HouseSeniorSupervisorwill have: Previoussupervisory experience within a back of house, kitchen porter, or stores environment Strong organisational skills with the ability to manage rotas, stock, and team performance effectively Good communication skills to work closely with team members, managers, and suppliers A solid understanding of COSHH, cellar controls, and health & safety compliance A proactive and hands-on approach, with the confidence to take ownership of operational responsibilities A positive attitude, with the ability to motivate and develop a team Flexibility to support other areas of the business when needed Pride in maintaining high standards of hygiene and operational efficiency Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. What's in it for you? Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers
The overall responsibilities of the service/function are: The HR case management teams are responsible for providing professional HR advice and expertise to managers and schools to resolve employee relations issues using a proactive approach, interpreting employment law and internal policies, procedures and guidance to the best advantage of the council and/or school, with the aim of reducing timescales for the decision making of case resolution. Job Purpose In addition to the responsibilities described in the role profile, specific duties include: To provide professional HR advice on complex employee relations matters to managers. This requires significant knowledge of employment law and skills to apply council HR policies appropriately to employee relation cases. To have a professional presence with senior managers/headteachers to be able to persuade action to ensure employee matters are managed appropriately. To be able to provide flexibility and innovation to resolve matters whilst remaining within legal boundaries and to outline the options and associated risks. e.g. settlement agreements To have substantial safeguarding knowledge and attend safeguarding multi agency meetings as the HR lead for the council To provide HR professional advice for Employment tribunal cases and may attend as a witness When directed by the HR Operations Manager, liaise with the legal team over complex and contentious issues where advice is required from employment law experts. Work with the legal team to find a suitable solution, in order to mitigate risks to the organisation. Mentor and provide support and guidance to the Case Advisers when dealing with more complex casework. In conjunction with a member of the strategic delivery team, design and present briefings to a range of staff to include managers/headteachers on new or changed HR policies, this will include governors briefings. Knowledgeable and confident to be able to respond to queries and questions to ensure understanding by the audience Build effective working relationships with managers / head teachers to ensure HR advice is followed and complex issues are dealt with promptly. To provide HR support to heads of service /headteachers during large scale service restructures, and TUPE academy conversions. This will include consultation with the recognised unions; attendance at appropriate consultations when necessary ensure proper implementation of the procedures including redeployment opportunities from across the council for displaced staff. To embrace and deliver new HR initiatives, e.g. job families, and be a point of knowledge for managers on their application. Advise on transfer of undertakings, protection of employment (TUPE issues, restructures academy transfers and provide support to managers on cases and liaising with managers To have a detailed knowledge of the various sets of different terms and conditions such as Teachers, Soulbury, NJC and JNC to be able to answer queries from managers. Attend employment law workshops and maintain continuous professional development to keep abreast of employment law changes. Provide advice to the HR and Payroll Administration team to resolve complex pay related issues. Consult and liaise with the recognised Trade Unions, professional associations and associated bodies to inform them of employee relations matters. Network with HR professionals in other organisations, local authorities and through forums. Person Specification In addition to the qualifications, knowledge, and skills required for roles at this level, this role requires: Essential CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7 advanced diploma in Human Resources. Extensive experience dealing with a diverse workforce, or able to demonstrate the skills and experience required to perform at this level Detailed knowledge of employment law Knowledge of local government employment practices Experience of working in a unionised environment Good communication skills Well developed organisational skills Ability to influence and persuade Ability to build and maintain key working relationships Ability to work at pace and in a pressurised environment Sound IT Skills Desirable CIPD Level 7 advanced diploma in Human Resources. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 06, 2026
Contractor
The overall responsibilities of the service/function are: The HR case management teams are responsible for providing professional HR advice and expertise to managers and schools to resolve employee relations issues using a proactive approach, interpreting employment law and internal policies, procedures and guidance to the best advantage of the council and/or school, with the aim of reducing timescales for the decision making of case resolution. Job Purpose In addition to the responsibilities described in the role profile, specific duties include: To provide professional HR advice on complex employee relations matters to managers. This requires significant knowledge of employment law and skills to apply council HR policies appropriately to employee relation cases. To have a professional presence with senior managers/headteachers to be able to persuade action to ensure employee matters are managed appropriately. To be able to provide flexibility and innovation to resolve matters whilst remaining within legal boundaries and to outline the options and associated risks. e.g. settlement agreements To have substantial safeguarding knowledge and attend safeguarding multi agency meetings as the HR lead for the council To provide HR professional advice for Employment tribunal cases and may attend as a witness When directed by the HR Operations Manager, liaise with the legal team over complex and contentious issues where advice is required from employment law experts. Work with the legal team to find a suitable solution, in order to mitigate risks to the organisation. Mentor and provide support and guidance to the Case Advisers when dealing with more complex casework. In conjunction with a member of the strategic delivery team, design and present briefings to a range of staff to include managers/headteachers on new or changed HR policies, this will include governors briefings. Knowledgeable and confident to be able to respond to queries and questions to ensure understanding by the audience Build effective working relationships with managers / head teachers to ensure HR advice is followed and complex issues are dealt with promptly. To provide HR support to heads of service /headteachers during large scale service restructures, and TUPE academy conversions. This will include consultation with the recognised unions; attendance at appropriate consultations when necessary ensure proper implementation of the procedures including redeployment opportunities from across the council for displaced staff. To embrace and deliver new HR initiatives, e.g. job families, and be a point of knowledge for managers on their application. Advise on transfer of undertakings, protection of employment (TUPE issues, restructures academy transfers and provide support to managers on cases and liaising with managers To have a detailed knowledge of the various sets of different terms and conditions such as Teachers, Soulbury, NJC and JNC to be able to answer queries from managers. Attend employment law workshops and maintain continuous professional development to keep abreast of employment law changes. Provide advice to the HR and Payroll Administration team to resolve complex pay related issues. Consult and liaise with the recognised Trade Unions, professional associations and associated bodies to inform them of employee relations matters. Network with HR professionals in other organisations, local authorities and through forums. Person Specification In addition to the qualifications, knowledge, and skills required for roles at this level, this role requires: Essential CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7 advanced diploma in Human Resources. Extensive experience dealing with a diverse workforce, or able to demonstrate the skills and experience required to perform at this level Detailed knowledge of employment law Knowledge of local government employment practices Experience of working in a unionised environment Good communication skills Well developed organisational skills Ability to influence and persuade Ability to build and maintain key working relationships Ability to work at pace and in a pressurised environment Sound IT Skills Desirable CIPD Level 7 advanced diploma in Human Resources. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Must have a driving licence and a car A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28350 Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and incentive scheme Pension contributions Fun, modern offices Requirements: Educated to degree level Excellent communication skills- both written and verbally Organisation and time management skills You have a passion for business, with drive and ambition Willingness to learn and develop new skills Self-motivated with a strong desire to succeed in your career Candidates must be eligible to live and work in the UK Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Apr 06, 2026
Full time
Must have a driving licence and a car A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: Competitive basic salary of £28350 Y1 OTE of up to higher! Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens On-going training and mentorship Team socials in a friendly, inclusive environment Lucrative bonus and incentive scheme Pension contributions Fun, modern offices Requirements: Educated to degree level Excellent communication skills- both written and verbally Organisation and time management skills You have a passion for business, with drive and ambition Willingness to learn and develop new skills Self-motivated with a strong desire to succeed in your career Candidates must be eligible to live and work in the UK Pareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Technical Adviser - Passive Fire A leading specialist in passive fire protection is seeking a hands on, proactive Technical Adviser to support high quality passive fire compliance across a diverse project portfolio. The company is growing sustainably, investing heavily in its people and creating strong progression pathways. They now require a Technical Adviser with solid passive fire knowledge, clear communication skills and the willingness to get stuck into day to day project support. This is an excellent moment to join the company. The technical function is expanding and the successful Technical Adviser will have genuine scope to broaden their responsibilities and influence. You'll work closely with the Senior Technical Manager, support operational teams and play a central role in driving passive fire protection standards across the business. The Technical Adviser Role The Technical Adviser will enjoy a varied role that mixes on site engagement, technical reviews, problem solving and operational support. You will analyse QA and audit data to spot trends and help shape future technical processes. This requires someone comfortable using both technical judgement and practical understanding a Technical Adviser who can speak confidently with site teams, supervisors, contracts managers and senior stakeholders. As the business continues to grow, the successful Technical Adviser will have the opportunity to evolve their position, influence best practice and play a meaningful part in the development of internal training and procedures. Duties of the Technical Adviser include: Supporting sites and operational teams with technical guidance and compliance Reviewing drawings, fire separation lines, compartmentation, cavity barriers and fire stopping requirements Preparing desktop and on site audits and assisting with close outs Producing toolbox talks and internal training content Liaising with manufacturers and reviewing certification and technical Documentation The Person? The successful Technical Adviser will bring strong passive fire knowledge, the confidence to work closely with site and office teams, and the practical mindset needed to identify issues and guide projects back to compliance. You'll be someone who can communicate clearly, solve problems quickly and support a growing technical function. Solid understanding of passive fire, fire stopping, compartmentation and fire doors Able to identify non compliance and offer clear, proportionate solutions Confident reviewing drawings, fire separation lines, cavity barriers and escape routes Comfortable using QA and audit data to spot trends and support continual improvement Hands on experience alongside technical knowledge, able to speak confidently with different teams Practical, solutions led approach with strong communication skills Experience delivering compartmentation surveys and/or fire door inspections Recognised PFP qualification (e.g. Level 2 or Level 3) In Return ? £48,000 - £54,000 (DOE) Company car or generous car allowance Paid Health Plan membership for you and family Annual bonus + annual pay rise 25 days holiday + bank holidays Christmas shutdown (additional paid leave) Birthday off + option to purchase extra leave Extremely strong CPD support and internal training opportunities Endless supply of tea and coffee If you are a passive fire or other fire safety professional and considering your career opportunities, then contact Lauren Banks at Brandon James . Reference LB21561 Passive Fire Technical Adviser / Passive Fire Protection / Fire Stopping / Fire Doors / ASFP / IFE / Building Safety Act / Compartmentation Surveys / Fire Safety
Apr 06, 2026
Full time
Technical Adviser - Passive Fire A leading specialist in passive fire protection is seeking a hands on, proactive Technical Adviser to support high quality passive fire compliance across a diverse project portfolio. The company is growing sustainably, investing heavily in its people and creating strong progression pathways. They now require a Technical Adviser with solid passive fire knowledge, clear communication skills and the willingness to get stuck into day to day project support. This is an excellent moment to join the company. The technical function is expanding and the successful Technical Adviser will have genuine scope to broaden their responsibilities and influence. You'll work closely with the Senior Technical Manager, support operational teams and play a central role in driving passive fire protection standards across the business. The Technical Adviser Role The Technical Adviser will enjoy a varied role that mixes on site engagement, technical reviews, problem solving and operational support. You will analyse QA and audit data to spot trends and help shape future technical processes. This requires someone comfortable using both technical judgement and practical understanding a Technical Adviser who can speak confidently with site teams, supervisors, contracts managers and senior stakeholders. As the business continues to grow, the successful Technical Adviser will have the opportunity to evolve their position, influence best practice and play a meaningful part in the development of internal training and procedures. Duties of the Technical Adviser include: Supporting sites and operational teams with technical guidance and compliance Reviewing drawings, fire separation lines, compartmentation, cavity barriers and fire stopping requirements Preparing desktop and on site audits and assisting with close outs Producing toolbox talks and internal training content Liaising with manufacturers and reviewing certification and technical Documentation The Person? The successful Technical Adviser will bring strong passive fire knowledge, the confidence to work closely with site and office teams, and the practical mindset needed to identify issues and guide projects back to compliance. You'll be someone who can communicate clearly, solve problems quickly and support a growing technical function. Solid understanding of passive fire, fire stopping, compartmentation and fire doors Able to identify non compliance and offer clear, proportionate solutions Confident reviewing drawings, fire separation lines, cavity barriers and escape routes Comfortable using QA and audit data to spot trends and support continual improvement Hands on experience alongside technical knowledge, able to speak confidently with different teams Practical, solutions led approach with strong communication skills Experience delivering compartmentation surveys and/or fire door inspections Recognised PFP qualification (e.g. Level 2 or Level 3) In Return ? £48,000 - £54,000 (DOE) Company car or generous car allowance Paid Health Plan membership for you and family Annual bonus + annual pay rise 25 days holiday + bank holidays Christmas shutdown (additional paid leave) Birthday off + option to purchase extra leave Extremely strong CPD support and internal training opportunities Endless supply of tea and coffee If you are a passive fire or other fire safety professional and considering your career opportunities, then contact Lauren Banks at Brandon James . Reference LB21561 Passive Fire Technical Adviser / Passive Fire Protection / Fire Stopping / Fire Doors / ASFP / IFE / Building Safety Act / Compartmentation Surveys / Fire Safety
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements. Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem . Be the system admin for Adobe Campaign & the owned comms stack Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business. Advise on Campaign best practice to ensure tooling is usilised effectively Join Quarterly Planning & support experimentation & development teams in sprint planning as required . Lead our campaign management vendor partnerships & ensure tooling remains best-in-class Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities. Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.
Do you see yourself as a future leader within Audit, working with a mixed client base focussing on the SME market? Then this role with an exciting Top 50 firm could be the one for you - as they have such a varied client base, you will be able to keep developing! A Top 50 Practice are looking for an Audit Senior to join their London office. They are a highly reputable firm that will give you all the tools and support you need to take your career to the next level. The successful candidate will be responsible for a portfolio of clients across various sectors from FMCG to Retail to Media. The Partners love to get involved with the development of their teams and so you should therefore be able to progress quickly, and step into a leadership role! Responsibilities: As an Audit Senior, you will Risk-based auditing to a portfolio of clients in the SME space Reporting directly to a Manager, run audits as an in-charge End to end ownership of audits including drafting statements, management letters and letters of representation. Management of a team of up to 5 junior auditors Provide support to clients across various needs, through discussions with internal Partner and client managers. Requirements: As an Audit Senior , you will need ACA or ACCA Qualified Experience with working on Audits of SME clients (circa £10-50m turnovers) Experience with Data Analytics Good interpersonal skills Benefits: As an Audit Senior, you will get Hybrid Working (in office 3 days per week) Flexible working hours around the business' Core Hours Health Insurance Season Ticket Loan If you are looking for a role within Audit, but one with genuine emphasis on work-life balance and varied work, then apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Apr 06, 2026
Full time
Do you see yourself as a future leader within Audit, working with a mixed client base focussing on the SME market? Then this role with an exciting Top 50 firm could be the one for you - as they have such a varied client base, you will be able to keep developing! A Top 50 Practice are looking for an Audit Senior to join their London office. They are a highly reputable firm that will give you all the tools and support you need to take your career to the next level. The successful candidate will be responsible for a portfolio of clients across various sectors from FMCG to Retail to Media. The Partners love to get involved with the development of their teams and so you should therefore be able to progress quickly, and step into a leadership role! Responsibilities: As an Audit Senior, you will Risk-based auditing to a portfolio of clients in the SME space Reporting directly to a Manager, run audits as an in-charge End to end ownership of audits including drafting statements, management letters and letters of representation. Management of a team of up to 5 junior auditors Provide support to clients across various needs, through discussions with internal Partner and client managers. Requirements: As an Audit Senior , you will need ACA or ACCA Qualified Experience with working on Audits of SME clients (circa £10-50m turnovers) Experience with Data Analytics Good interpersonal skills Benefits: As an Audit Senior, you will get Hybrid Working (in office 3 days per week) Flexible working hours around the business' Core Hours Health Insurance Season Ticket Loan If you are looking for a role within Audit, but one with genuine emphasis on work-life balance and varied work, then apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
The ABAS Associate Director will play a pivotal role in overseeing accounting and finance services within the professional services industry. This permanent position in Swansea offers a fantastic opportunity to lead and support a team in delivering exceptional client outcomes. Client Details Our client is a well-established professional services firm with a strong reputation for providing expert accounting and finance solutions. As a medium-sized organisation, they are committed to delivering high-quality services to their diverse client base while fostering a supportive and collaborative working environment. Description Oversee the delivery of accounting and finance services to a portfolio of clients in the professional services industry. Provide strategic advice and guidance to clients on financial and business-related matters. Lead and manage a team, ensuring efficient workflow and high-quality output. Develop and maintain strong client relationships to support business growth and client retention. Ensure compliance with relevant financial regulations and standards. Identify opportunities to enhance service delivery and introduce process improvements. Support business development initiatives, including proposal preparation and presentations. Collaborate with other departments to deliver integrated client solutions. Profile A successful ABAS Associate Director should have: Professional qualifications in accounting or finance (e.g., ACA, ACCA). Proven experience in the professional services industry, particularly in accounting and finance roles. Strong leadership skills with the ability to manage and inspire a team. Excellent client management and relationship-building abilities. A strategic mindset with a focus on delivering results and driving improvements. Comprehensive knowledge of financial regulations and compliance requirements. Strong communication and analytical skills. Job Offer Competitive salary ranging from £55,000 to £75,000 per annum. Hybrid working options to support work-life balance. Permanent position offering job stability and career progression opportunities. A supportive and collaborative company culture in Swansea. Opportunities to work with a diverse client base in the professional services industry. This is a fantastic opportunity for an experienced professional to take the next step in their career. If you are ready to make an impact as an ABAS Associate Director, we encourage you to apply now!
Apr 06, 2026
Full time
The ABAS Associate Director will play a pivotal role in overseeing accounting and finance services within the professional services industry. This permanent position in Swansea offers a fantastic opportunity to lead and support a team in delivering exceptional client outcomes. Client Details Our client is a well-established professional services firm with a strong reputation for providing expert accounting and finance solutions. As a medium-sized organisation, they are committed to delivering high-quality services to their diverse client base while fostering a supportive and collaborative working environment. Description Oversee the delivery of accounting and finance services to a portfolio of clients in the professional services industry. Provide strategic advice and guidance to clients on financial and business-related matters. Lead and manage a team, ensuring efficient workflow and high-quality output. Develop and maintain strong client relationships to support business growth and client retention. Ensure compliance with relevant financial regulations and standards. Identify opportunities to enhance service delivery and introduce process improvements. Support business development initiatives, including proposal preparation and presentations. Collaborate with other departments to deliver integrated client solutions. Profile A successful ABAS Associate Director should have: Professional qualifications in accounting or finance (e.g., ACA, ACCA). Proven experience in the professional services industry, particularly in accounting and finance roles. Strong leadership skills with the ability to manage and inspire a team. Excellent client management and relationship-building abilities. A strategic mindset with a focus on delivering results and driving improvements. Comprehensive knowledge of financial regulations and compliance requirements. Strong communication and analytical skills. Job Offer Competitive salary ranging from £55,000 to £75,000 per annum. Hybrid working options to support work-life balance. Permanent position offering job stability and career progression opportunities. A supportive and collaborative company culture in Swansea. Opportunities to work with a diverse client base in the professional services industry. This is a fantastic opportunity for an experienced professional to take the next step in their career. If you are ready to make an impact as an ABAS Associate Director, we encourage you to apply now!
Are you an experienced Senior Tax Manager with a specialisation in private client tax? This is an excellent opportunity to lead and manage private client tax advisory services in a professional services environment in Bristol. Client Details This role is with a well-established professional services organisation. They are a large organisation with a reputation for delivering high-quality tax, audit, and consulting services to their clients. Description Provide expert tax advisory services to private clients Lead and manage client relationships to deliver tailored tax solutions. Review and oversee the preparation of complex tax returns and computations. Assist in business development initiatives to grow the tax department's client base. Support clients in tax planning and wealth management strategies. Provide guidance to junior team members and assist in their professional development. Keep up-to-date with changes in tax legislation and provide proactive advice to clients. ensuring compliance with relevant regulations. Collaborate with other departments to offer integrated professional services. Profile A successful Senior Tax Manager - Private Client should have: CTA, ACA, ACCA qualified Experience in managing client relationships and delivering tailored tax solutions. Proven ability to lead and mentor a team. Excellent communication and interpersonal skills. A proactive approach to staying updated with tax legislation and industry trends. Strong technical knowledge of private client tax matters. Job Offer Here's what you can look forward to: A competitive salary (£60,000-£85,000), reflecting the expertise and value you bring. A permanent, senior role with clear routes for progression and long term development. A flexible benefits package (full details to follow). A collaborative, well-established team environment, working alongside experienced tax specialists and benefiting from access to industry leading resources. The opportunity to make a tangible impact through leading advisory work, developing client relationships, and supporting the growth of junior colleagues. If you're looking to bring your experience to a firm that values professionalism, progression, and quality client service, we'd be love to hear from you.
Apr 06, 2026
Full time
Are you an experienced Senior Tax Manager with a specialisation in private client tax? This is an excellent opportunity to lead and manage private client tax advisory services in a professional services environment in Bristol. Client Details This role is with a well-established professional services organisation. They are a large organisation with a reputation for delivering high-quality tax, audit, and consulting services to their clients. Description Provide expert tax advisory services to private clients Lead and manage client relationships to deliver tailored tax solutions. Review and oversee the preparation of complex tax returns and computations. Assist in business development initiatives to grow the tax department's client base. Support clients in tax planning and wealth management strategies. Provide guidance to junior team members and assist in their professional development. Keep up-to-date with changes in tax legislation and provide proactive advice to clients. ensuring compliance with relevant regulations. Collaborate with other departments to offer integrated professional services. Profile A successful Senior Tax Manager - Private Client should have: CTA, ACA, ACCA qualified Experience in managing client relationships and delivering tailored tax solutions. Proven ability to lead and mentor a team. Excellent communication and interpersonal skills. A proactive approach to staying updated with tax legislation and industry trends. Strong technical knowledge of private client tax matters. Job Offer Here's what you can look forward to: A competitive salary (£60,000-£85,000), reflecting the expertise and value you bring. A permanent, senior role with clear routes for progression and long term development. A flexible benefits package (full details to follow). A collaborative, well-established team environment, working alongside experienced tax specialists and benefiting from access to industry leading resources. The opportunity to make a tangible impact through leading advisory work, developing client relationships, and supporting the growth of junior colleagues. If you're looking to bring your experience to a firm that values professionalism, progression, and quality client service, we'd be love to hear from you.
Do you see yourself as a future leader within Audit, working with a mixed client base across the SME market while playing a key role in developing both clients and people? Then this opportunity with a highly regarded Top 50 firm could be the right next step. A leading Top 50 Practice is looking to appoint an Associate Director into their London office. This is a fantastic opportunity for an experienced Audit professional who wants to take on a broader leadership role, combining portfolio responsibility, team development and close Partner interaction. With a varied client base spanning sectors including FMCG, Retail and Media, this role offers the chance to work on engaging assignments while continuing to build your profile internally and externally. The firm has a strong reputation for investing in its people, and the Partners are genuinely hands-on when it comes to mentoring and progression. Responsibilities: As an Audit Associate Director, you will Take ownership of a portfolio of SME audit clients, acting as a key senior contact and trusted adviser Lead the delivery of risk-based audit assignments, overseeing quality, budgets, timelines and client service Review statutory accounts, management letters and other key deliverables, ensuring a high technical standard throughout Manage, coach and develop junior team members, while supporting Managers and working closely with Partners on wider team objectives Contribute to the growth of the firm through identifying added-value opportunities, strengthening client relationships and supporting business development activity Requirements: As an Audit Associate Director, you will need ACA or ACCA qualification Strong experience managing and reviewing audits for SME clients, typically with turnovers in the £10m-£50m range Proven ability to lead teams, manage client relationships and take ownership of a portfolio Experience using data analytics within audit engagements Strong interpersonal and communication skills, with the credibility to engage confidently with both clients and senior stakeholders Benefits: As an Audit Associate Director, you will get Hybrid working, with 3 days per week in the office Flexible working hours around core business hours Health insurance Season ticket loan Genuine opportunity to progress further within a supportive and ambitious leadership team If you are looking for a senior Audit opportunity with genuine scope to influence, lead and continue progressing within a respected Top 50 firm, apply now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Apr 06, 2026
Full time
Do you see yourself as a future leader within Audit, working with a mixed client base across the SME market while playing a key role in developing both clients and people? Then this opportunity with a highly regarded Top 50 firm could be the right next step. A leading Top 50 Practice is looking to appoint an Associate Director into their London office. This is a fantastic opportunity for an experienced Audit professional who wants to take on a broader leadership role, combining portfolio responsibility, team development and close Partner interaction. With a varied client base spanning sectors including FMCG, Retail and Media, this role offers the chance to work on engaging assignments while continuing to build your profile internally and externally. The firm has a strong reputation for investing in its people, and the Partners are genuinely hands-on when it comes to mentoring and progression. Responsibilities: As an Audit Associate Director, you will Take ownership of a portfolio of SME audit clients, acting as a key senior contact and trusted adviser Lead the delivery of risk-based audit assignments, overseeing quality, budgets, timelines and client service Review statutory accounts, management letters and other key deliverables, ensuring a high technical standard throughout Manage, coach and develop junior team members, while supporting Managers and working closely with Partners on wider team objectives Contribute to the growth of the firm through identifying added-value opportunities, strengthening client relationships and supporting business development activity Requirements: As an Audit Associate Director, you will need ACA or ACCA qualification Strong experience managing and reviewing audits for SME clients, typically with turnovers in the £10m-£50m range Proven ability to lead teams, manage client relationships and take ownership of a portfolio Experience using data analytics within audit engagements Strong interpersonal and communication skills, with the credibility to engage confidently with both clients and senior stakeholders Benefits: As an Audit Associate Director, you will get Hybrid working, with 3 days per week in the office Flexible working hours around core business hours Health insurance Season ticket loan Genuine opportunity to progress further within a supportive and ambitious leadership team If you are looking for a senior Audit opportunity with genuine scope to influence, lead and continue progressing within a respected Top 50 firm, apply now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
