1526 jobs found

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . Market Risk / CCR Quant Analyst - AVP/VP Level - Consultancy We are seeking an experienced Senior Consultant, Manager OR Associate Director (AVP to VP Level) to join our Market Risk advisory practice, focused on delivering innovative quantitative solutions to clients. In this role, you will leverage your deep quantitative expertise to advise clients on risk measurement, modelling, and regulatory compliance, contributing directly to their strategic decision-making progress. Responsibilities Lead small and large multidisciplinary engagements and manage client relationships, provide advanced quantitative analysis and modelling to address complex market risk challenges Develop, validate, and implement quantitative risk models (including cVaR, CCR and xVA) Provide thought leadership in quantitative methodologies, regulatory requirements (e.g. Basel III/IV, FRTB), derivatives pricing techniques, and industry best practices Lead project teams, mentor and supervise junior team members, and ensure high-quality delivery Support business development initiatives, including identifying new opportunities and developing proposals What are we looking for? Minimum of 3-8 years of relevant experience in quantitative modelling, market risk management, derivatives pricing, or risk advisory within financial services Demonstrated experience in one or more of the following areas: derivatives pricing, stochastic modelling techniques, statistical methods including AI/ML, and programming (e.g. Python, R, C++) Excellent analytical and problem-solving skills with the ability to translate complex quantitative concepts clearly to non-technical stakeholders What we offer? A dynamic, collaborative, inclusive work environment Opportunities to work with leading global financial institutions on challenging and impactful projects Continuous professional development with tailored training and mentorship Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Accounts Manager Senior Manager / Director Track Location: Exeter or Torbay (either office) Working pattern: Full-time Hybrid once embedded Salary: c. £40,000 initially + clear progression The Opportunity We are working closely with a well-established and forward-thinking accountancy practice that is looking to appoint an Accounts Manager as part of a planned succession and growth strategy. This role has arisen as a senior individual within the firm begins to step back, creating a genuine opportunity for someone ambitious to come in, embed themselves into the practice, and progress quickly through to Senior Manager and ultimately Director level . The Role Initially joining at Manager level , you will take responsibility for a varied client portfolio while also playing a key role in the future direction of the firm. Key responsibilities will include: Managing and reviewing accounts for a range of owner-managed businesses Acting as a trusted advisor to clients, building long-term relationships Supporting business development activity and helping to bring in new clients Contributing ideas around growth, systems, and future-proofing the practice Working closely with senior leadership as part of the firm s succession plan Supporting and mentoring junior team members Over time, this role will naturally evolve into a Senior Manager and Director-level position , with increased commercial input and strategic influence. About You This role would suit someone who is: AAT Level 4 qualified or ACA / ACCA qualified Has 5 10 years experience within an accountancy practice Confident in accounts preparation and client-facing work Commercially minded, with an interest in business development and growth Personable, charismatic, and confident, communicating with clients and colleagues Keen to bring fresh ideas, energy, and a modern approach to practice Looking for fast progression and a long-term future within one firm What s on Offer Starting salary around £40k , with strong progression as responsibility increases Fast-track development to Senior Manager and Director level Hybrid working once settled into the role Choice of Exeter or Torbay office A genuine opportunity to shape the future of a growing practice

CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679

Starting salary is 18,000 for 3 days ( 30k Pro Rata) + 20% OTE + an increase in base salary after probation based on performance. We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space. The Role This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage. You will be responsible for: Nurturing and growing relationships with existing client accounts Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way Leading discovery calls to understand organisational challenges and development needs Collaborating with senior consultants to shape tailored proposals and solutions Managing incoming enquiries and advising on appropriate programmes Coordinating virtual and in-person training delivery, including logistics and scheduling Maintaining accurate CRM records and overseeing bookings and invoicing You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development. About You This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely: Have experience in account management, consultative sales or a relationship-led B2B environment Be confident leading conversations with decision-makers Be naturally curious, thoughtful and solutions-focused Be highly organised and comfortable managing your own workload remotely Experience within training, professional services or a people-focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Regional HR Manager (North) opportunity available working for a leading retail organisation. Reporting directly to the Senior HR Manager (UK), the HR Manager will partner with the Brand Leaders/ Regional Coaches/Regional Managers and area/district teams to deliver impactful people strategies that drive performance, engagement, and cultural alignment with both brand specific and wider Company goals. The role will also support with brand led people initiatives as appropriate. The role is field based requiring regular travel (60-70%) across all relevant brand sites, predominantly across Leeds and Manchester and the North. The role and responsibilities: HR Leadership & Business Partnership • Provide customer-focused HR leadership and advice, acting as a trusted business partner to Brand Leaders, Regional Coaches and Operations Teams to support business strategy and brand-led people initiatives. • Build strong, credible relationships with site managers, area operational teams, and support office colleagues, influencing business direction through effective HR initiatives. • Maintain a consistent and structured presence across sites to ensure alignment between HR practices and operational needs. • Use people data and insights to identify key people initiatives and provides targeted support to assigned sites. People Strategy & Projects • Lead and deliver innovative and effective HR projects that support the business and brands goals while enhancing the employee experience. • Drive continuous improvement in HR delivery, identifying opportunities in areas such as apprenticeship development, onboarding efficiency, and process automation. • Assist in the creation, review, and improvement of HR policies and procedures. Talent Management & Workforce Planning • Own the recruitment process for designated sites. • Support managers in recruitment best practices, workforce planning, and bench planning to meet current and future business needs. • Coach and develop line managers to build leadership capability and confidence in managing people effectively. Employee Relations & Compliance • Provide expert guidance to managers on people matters, employment law, HR policies, and procedures to ensure values-led and legally compliant decision-making. • Oversee all Employee Relations (ER) matters including disciplinary and appeal hearings, employment tribunals, store closures, and TUPE processes. • Manage Employee Relations in line with outsourced HR advisory support service level agreement to ensure compliance, responsiveness, and alignment with company standards. • Sickness absence management • Conduct trend analysis on ER issues to identify root causes and recommend solutions for improvement. Performance, Engagement & Culture • Take ownership of the full employee lifecycle, including pay reviews and performance management, while continuously seeking process improvements. • Champion a positive workplace culture that fosters engagement, inclusion, and high performance. • Analyse and report on regional HR KPIs. This role offers a competitive salary package paying £45k-60k DOE plus company car or car allowance plus excellent additional Benefits.

Mulalley & Co Ltd are an established family-owned award-winning construction business which is recognised to platinum standard for investing in our people. We are a carbon-neutral organisation. Quantity Surveyor - Job Description Department: Construction Division Reports To: Senior Surveyor. Managing Surveyor and/or Commercial Manager Location: Office and site as required Quantity Surveyor Job Overview: Maintain establishment profit margin and improve wherever possible Mulalley & Company s profits and ensure that all team members act in accordance with company policy at all times in respect of all financial dealings on behalf of the company. Protect the interests of the company and foster good working relationships with the client, client advisors and sub-contractors for mutual benefit. Ensure the contracts are financially controlled, to budget and to the clients requirements. Quantity Surveyor Key Responsibilities: Preparation of Budgets and management of target costs. Establishing work packages and managing procurement of sub-contractors to programme. Preparation of sub-contractors measurements, applications for payment, dealing with claims and agreement of final accounts. Management of measurement, valuations, applications for payment and final account with the client s representative. To perform any reasonable duties as requested by your manager. Preparation of correspondence to Clients representatives and sub-contractors. Preparation and management of contractual claims together with the issue of contractual letters to the Client and Representative for agreement. Preparation of monthly cost reconciliations, anticipated forecasts and financial reports for presentation to your line manager. Provide commercial advice and prepare reports for value engineering exercises. Preparation and issue of reports in respect of Insurance claims and sub-contractors claims. To perform any reasonable duties as requested by your manager. Quantity Surveyor Person Specification: Education - Desirable: Has gained a construction based and preferably a Quantity Surveying qualification to HNC/D level and ideally to degree level. Are a member or are aspiring to be a member of a Construction Institute. Skills: Excellent communication skills written and oral demonstrating ability to communicate effectively at all levels and to all stakeholders Can performing all Quantity Surveying functions expected of a main contractor. Possess an understanding of the construction process and can interpret drawings. Possess a good standard of analytical skills with great attention to detail Able to use the JCT, NEC and ACA forms of contract. Excellent organisational skills be able to organise both work and study workload in a highly time efficient manner May be required to manage other surveyors to achieve tasks to timescales. Competent user of IT Other Requirements: Must be proactive and committed to learning Must adhere to deadlines Must be able to listen to and proactively seek constructive feedback to facilitate continuous development and improvement in working practices and outcomes during placement period Must always act with integrity and to a high professional standard Quantity Surveyor Working Conditions: Environment : Office based with travel to site as required Continuous Training and Development You will be required to attend an Employee Induction Program on joining the Company and to maintain all mandatory qualifications and training. The Company Will Provide Company procedures which can be found on M-net (the Company intranet site) or issued on request by the HR department. It is your responsibility to read and familiarise yourself with all procedures and to notify your manager if you require further explanation. Equipment and uniform appropriate for your position if relevant. The Company Expects That as a company representative you present yourself in a smart and professional manner at all times. That you understand and promote the company culture. For you to adhere to all company policies and procedures.

Are you an experienced HR leader who enjoys making things work better - for candidates, employees, and the business? We're looking for a strategically minded Advisory Services Manager with a strong background in HR operations and recruitment to lead a critical people service function during an exciting period of change and improvement. This role is ideal for someone who thrives on streamlining processes, improving systems, and building trusted relationships , while ensuring a seamless and high-quality employee experience from attraction through to exit. About the role In this role, you'll play a key part in shaping and delivering an efficient, customer-focused HR operation. You will: Lead the Staff Success Centre , ensuring high-quality first-line HR support, smooth onboarding and offboarding, contract administration, and operational casework. Oversee the recruitment coordination service , delivering an efficient, inclusive and professionally run experience for both candidates and hiring managers. Work closely with Payroll, Finance, Learning & Development , and senior stakeholders across the organisation to ensure joined-up, well-governed service delivery. Drive continuous improvement across HR operations - streamlining workflows, strengthening governance, reducing failure demand, and improving the employee journey. Contribute to wider People Services and organisation-wide projects , bringing operational insight and supporting effective change. Use data, MI and service metrics to track performance, identify root causes, and drive operational excellence. Partner with People Services Senior Leadership and Talent teams to shape the future recruitment and talent acquisition approach, embedding consistent and inclusive practices. About you You'll bring a strong mix of strategic thinking and operational credibility, with: Significant experience leading HR operations and/or recruitment in a large, complex organisation. The ability to translate operational challenges into clear improvement priorities . Excellent stakeholder management skills , with confidence working collaboratively across teams and functions. A genuine passion for service excellence, continuous improvement, and organisational agility . Confidence using HR systems, data and metrics to support insight-led decision making. Working pattern & flexibility This organisation is genuinely open-minded about flexible working. Full-time or part-time considered (4 or 3.5 days per week, with a preference for 4 if part-time). 37-hour working week : Monday-Thursday: 8:30-5:00 Friday: 8:30-4:30 Hybrid working with an expectation of around 3 days on site , with reasonable flexibility. Benefits 25 days' annual leave plus bank holidays 6.5 additional closure days (including Christmas and New Year) Defined benefit pension scheme (local authority style) Free on-site parking and good public transport links If you're looking for a role where you can make a real operational impact , improve how HR services are delivered, and work in a values-driven environment with a strong focus on people, this could be a fantastic next step.

The Talent Development Manager will play a pivotal role in designing and executing employee learning and development initiatives. This is a hybrid role, working for a fast-growing business in Abingdon. Client Details You'll be joining a global HR team, reporting into the VP of Talent & Organisational Development. There are 3 sites in the UK, with the Oxford office you'd be based out of focused on Research and Development for products. You'll work with colleagues based across various locations around the world and have the chance to really shape what Leadership Development and Career Frameworks look like in this newly created role. Description The Talent Development Manager will: Develop and implement talent development programmes to enhance employee skills and performance. Collaborate with department heads to identify training needs and design the strategy behind tailored learning solutions. Monitor and evaluate the effectiveness of training initiatives to ensure alignment with business goals. Manage the creation of leadership development strategies for emerging and current leaders. Maintain up-to-date knowledge of industry trends and best practices in talent development. Support diversity and inclusion efforts through targeted development initiatives. Provide regular reports and updates to senior management on talent development outcomes. Profile A successful Talent Development Manager should have: A solid background in Senior Learning and Development/ talent development roles. Proven experience in creating new ideas/ products/ ways of working and getting buy-in for recommendations from leadership teams. Strong understanding of leadership development strategies and tools. Excellent communication and stakeholder management skills. Ability to analyse data and measure the impact of development initiatives. Knowledge of diversity and inclusion practices in talent development. Job Offer Alongside a competitive salary, you'll receive: A car allowance Flexible Benefits allowance 25 days holiday plus bank holidays Bonus Life Assurance Health insurance

Building Safety Case Manager £60,000 - £65,000 London & Home Counties Permanent Home/Field Based About A well-established property services consultancy operating across the UK residential sector, this organisation works with a broad range of clients including large PLC developers, residential management companies, and landlord clients to deliver professional building safety and compliance services. With a reputation built on technical expertise and sector-specific knowledge, the business positions itself as a leading provider of managed services to the property industry. This role sits within the Building Safety function, reporting directly to the Director of Building Safety, and has been created to manage the end-to-end building safety case process across a portfolio of higher-risk residential developments. It is a client-facing, compliance-critical position that requires both technical understanding of the Building Safety Act 2022 and the interpersonal skills to manage relationships with multiple stakeholders simultaneously. The role is based on a hybrid working pattern, with regular travel into London and across the portfolio required to attend site visits, client meetings, and multi-disciplinary coordination sessions. The Role This is a substantive compliance management role at the centre of post-Grenfell regulatory delivery. You will own the building safety case process for a defined portfolio, coordinating across fire engineers, surveyors, contractors, and client representatives to ensure all documentation is accurate, current, and regulator-ready. Produce, maintain, and submit Building Safety Cases and Safety Case Reports to the Regulator as required Keep the Golden Thread documentation current, ensuring all records are accurate, correctly saved, and appropriately shared Re-issue and maintain Resident Engagement Strategies, including collating and analysing resident data Coordinate multi-disciplinary site visits and meetings with contractors and suppliers Manage financial administration for the service, including supplier payments and client invoicing Provide regular reporting to clients and senior management, and fulfil Mandatory Occurrence Reporting obligations About You You will be a compliance or building safety professional with a solid grounding in the Building Safety Act 2022 and the confidence to manage complex, multi-stakeholder portfolios independently. Detailed working knowledge of the Building Safety Act 2022 and associated secondary legislation, including the obligations of the Principal Accountable Person Experience in property management, with an understanding of lease structures and client relationships within the residential sector Proven project management capability, with the ability to coordinate across multiple disciplines and workstreams concurrently Strong written and verbal communication skills, with experience producing formal reports and presenting to clients Comfortable managing financial processes including supplier payments and client invoicing Organised, methodical, and able to maintain documentation standards across a live portfolio Based in or commutable to London, and willing to travel across the portfolio on a regular basis to fulfil the requirements of the role For a confidential conversation on this position please reach out to Kieran Williams at Joshua Robert Recruitment.

Are you an ambitious Accounts professional looking to take the next step in your career within a supportive and growing firm in Liverpool? We're working with a well-established and forward-thinking accountancy practice in Liverpool that is continuing to expand its presence across the North West and looking for an Accounts Assistant, paying £28,000 - £38,000 DOE . This is an excellent opportunity for an Accounts Semi Senior or Senior to join a collaborative team where you'll gain exposure to a broad client base, develop your technical skills, and progress your career with clear support and direction. This role would suit someone with 2-3 years' experience in practice, ideally studying towards ACA or ACCA, who is keen to build on their experience across accounts, tax, and potentially audit. Accounts Assistant Responsibilities Preparation of statutory accounts for a varied portfolio of clients including SMEs, owner-managed businesses, partnerships, and sole traders Assisting with the completion of audits (where applicable), gaining exposure across the full audit cycle Preparation of corporation tax computations and supporting schedules Preparation and submission of VAT returns Assisting with management accounts and ad hoc financial reporting Liaising directly with clients, responding to queries and building strong working relationships Supporting and mentoring junior members of the team where appropriate Working closely with managers and partners to ensure deadlines and client expectations are met Accounts Assistant Attributes 2-3 years' experience within an accountancy practice environment Currently studying ACA or ACCA (or looking to start), with a genuine desire to progress professionally Experience in accounts preparation, with exposure to a range of client types Audit experience is advantageous but not essential Strong attention to detail and good organisational skills Confident communicator, comfortable dealing with clients directly A proactive mindset with a willingness to learn and take on responsibility Ability to manage workload effectively and meet deadlines Accounts Assistant Benefits Full study support for ACA or ACCA, including paid study leave Clear progression pathway within a growing and ambitious firm Exposure to a diverse client base across multiple sectors Supportive and collaborative team environment Regular social events and a positive office culture Flexible working options to support work-life balance Ongoing training and development to help you reach your full potential If this role sounds perfect for you then APPLY NOW

REVENUE OPERATIONS MANAGER SALARY CIRCA £40K + CAR ALLOWANCE WEST BROMWICH Our ambitious and results-driven client is looking for a Revenue Operations Manager to work within the Finance & Operations Team. You will be responsible for all aspects of contract management, billing, and service revenue. Ensure accurate and timely billing processes, contract compliance, and resolution of commercial and revenue queries. Maintain efficient operations and develop collaborative relationships across sales, service, and finance teams. Function as first point of contact for escalations related to billing, contracts, and revenue queries. Drive continuous improvement, automation, and operational excellence. You will be forward thinking, curious and able to influence at a management level, have experience in managing and supporting with change management. This is an exciting time in the company's development as they look to further grow and advance their customer solutions offering. Not only will the role see you as a member of their mid management Group, but you will also become a vital part of the wider team, supporting the execution of their strategy within the UK. SCOPE OF THE ROLE: Deliver operational strategies and processes aligned with business goals. Manage contract lifecycle, billing accuracy, and revenue query resolution. Oversee data integrity in ServiceNow / ESOD and related systems. Empower and develop team members through coaching and performance management. Continuous review and improvement of processes, leveraging automation and analytics (e.g., Power BI). Delegation of work amongst team members for increased efficiency Delivering operational strategies and processes in line with the business goals and targets. Day to day responsibility for management of the Revenue Team. Empower team to deliver high performance through regular one to ones. Continuous review and improvement of all processes High level data analysis (Power BI) Setting behaviours within your team in line with company values KEY ACCOUNTABILITIES Commercial Manage contract setup, amendments, and compliance. Oversee billing processes: meterage, AP billing, third-party invoicing, and cancellations. Own forecasting for billing and revenue streams. Monitor and report on performance metrics and variances. Delivery of accurate and timely billing for the Service databases. Monitor the T&M Billing, install tasks, ESOD loads, cancellations. Manage and maintain PAFM database alongside ECC team (Service) Reporting on ECC reconnections monthly and submitting to the Head of Credit & Operations Monitoring of Revenue teams' daily tasks via ServiceNow dashboards Implement and manage action plans for individual teams upskilling. Field queries related to Revenue: Asset lists, contract information, and general enquiries. Relationships Effective relationships with senior managers, and colleagues across multiple functions Manage revenue team in line with company values. Develop effective relationships with customers. Work with finance to help understand and communicate the key drivers of performance. Customers Ensure lofty standards of customer care in billing and contract queries. Function as escalation point for complaints and queries, resolving professionally. Sole customer liaison contact ensures all escalated complaints are dealt with professionally and in line with company values and responsibilities. Performance Contribution Management Manage revenue team to deliver a high-performance environment. Foster a high-performance culture within the team. Communication Communicate effectively across all levels and provide initiative-taking reporting. that encourage collaboration and team working to deliver innovation. Providing initiative-taking reporting and improvements through constant review of processes PERSONAL ATTRIBUTES Ability to motivate and manage teams to monthly deadlines and forecast results. Confident communicator with strong customer relationship and stakeholder management experience and a natural ability to inspire and influence others. Advanced skills in Microsoft Excel and forecasting Strong analytical skills Enjoys problem solving and analysing data strong diligence and analytical skills. Proven experience and understanding of managing a team, forecasting and database administration. Enthusiastic and flexible approach Collaborator - to be able to work collaboratively and use own initiative. Excellent planning, time management, and organisational skills - able to prioritise workload and work effectively under pressure. Takes responsibility / ownership to achieve positive outcomes. Prominent level of personal resilience and flexibility to manage change and ambiguity. History of innovating / problem solving within levels of responsibility. Able to build constructive and influential relationships with stakeholders at all levels. Communicates clearly and effectively both in writing and verbally. Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.

HR Manager Are you ready to make a real impact in an inspiring environment? This is a varied, fast-paced, and hands-on role, and an exciting opportunity to grow your career while working in a renowned, historic setting that values tradition and excellence. HR Manager Responsibilities This position will involve, but will not be limited to: Managing the day-to-day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues. Leading a team of two HR professionals, offering guidance, mentorship, and fostering a collaborative work environment. Handling complex employee relations issues such as discipline, grievance and sickness absence, ensuring compliance with UK employment law. Supporting the Head of HR on key strategic projects, including policy development and process management. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long-term objectives. Ensuring HR processes are efficient and fit for purpose, promoting continuous improvement across the team. HR Manager Rewards Competitive salary of £50,(Apply online only) - £55,(Apply online only) per annum 37.5-hour working week, Monday to Friday, with flexible hours to suit your needs 38 days' holiday inclusive of bank holidays Pension scheme to support your future Private medical insurance for peace of mind Electric car scheme promoting sustainability Free meals when on duty Onsite parking available nearby, making commuting easier The Company Our client is a prestigious organisation, known for its outstanding achievements and its vibrant academic community, whilst also valuing tradition and innovation. With a commitment to excellence, diversity, and sustainability, they offer a supportive environment where staff can develop their careers and contribute to a world-class institution. HR Manager Experience Essentials Proven experience in HR management or senior HR roles, ideally within academia, public sector, or large organisations Strong understanding of UK employment legislation and employee relations management Experience managing or mentoring HR teams Excellent communication, influencing, and conflict resolution skills Ability to adapt quickly in a fast-paced environment and manage multiple priorities effectively Location Based in Central Oxford, this role offers excellent transport links and nearby parking. Please note this is a fully office-based role. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. "INDBOOST" Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.

Office Manager Location: Marlow, Buckinghamshire (office-based) SL7 1TB Salary: £30,000 - £35,000, subject to experience + bonus plan + Benefits Contract: Full time Permanent Benefits: Private Medical insurance, Life insurance, Salary Sacrifice Company pension, Sick pay, Flexitime, Free on-site parking, Referral programme, Modern office facilities, Regular social events. The Company BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling/Global Storage & Distribution and Medicines Access. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story The Role The Office Manager is responsible for ensuring the efficient and seamless day-to-day operation of the office. Undertaking all aspects of office functionality, reception services, and general administrative support. Responsibilities • Ensure the smooth, efficient, and professional day-to-day running of the UK office, including kitchen facilities and meeting rooms. • Undertaking reception operations, mail handling, and courier services. Provide a warm and professional welcome to all visitors and new starters, ensuring orientation protocols are followed. • Book travel, accommodations and dining reservations for internal stakeholders and visitors. Liaise with external travel partners for cost-effective flight comparisons and execute the setup of new traveller profiles. • Assist the Senior Management Team (SMT) with administration tasks, including preparing and distributing agendas, minutes, and supporting materials. • Organise food and beverage for SMT, visitors and client meetings as required. • Undertake weekly site audits of communal areas and records findings, areas for address. • Raise and process non-stock purchase orders for office and facilities needs. Monitor and manage inventory levels ensuring cost-effective purchasing is aligned with budgetary constraints. • Oversee and maintain office environment service contracts. Cultivate strong vendor relationships and evaluate service performance to support continuous improvement. • Administer on-site access systems, including Access Control and ANPR technologies, maintaining robust security protocols across the premises. • Contribute to the planning and execution of internal company events. Position Requirements To be successful in this role you must have; • Good working knowledge of MS office packages • Excellent written and verbal communication skills • Strong organisational skills with the ability to plan, prioritise and manage multiple tasks effectively • Excellent attention to detail and a high level of accuracy • Flexible and adaptable approach to work, with a passion for supporting others • Proactive and solution-focused approach • Experience of working autonomously with minimal supervision BAP Pharma is committed to enabling a supportive work environment, which is diverse and inclusive and based on mutual respect. We offer comprehensive training and development programmes to employees to enable them to excel in their roles. We provide our team with a platform in which to continually progress and excel and deliver on our promises to our clients. BAP Pharma Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No agencies please.

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . The Team The Cyber Advisory team provides cyber security assurance, advice and guidance to clients on all aspects to help them build and maintain a robust security environment. We identify cyber risks and work closely with clients to understand their unique set of digital opportunities and challenges, providing tailored and strategic advice and guidance. We support our clients in assessing, building and managing their cyber security capabilities, from ensuring compliance with industry regulations, and mitigating potential risks to moving them towards a more mature security posture. As a Manager within the national cyber security team you will be responsible for delivering cyber security assurance and advisory work to a range of clients nationally and internationally. Our broad range of clients, including those in FTSE 350, will allow you to gain experience across a range of sectors including: Financial Services, Banking, Insurance and Investment Corporates/Private Sector/Industry & Services Central and Local Government Retail and Consumer products organisations Job Purpose The role of a Cyber Advisory Manager is to support the team in delivering projects. This means assisting in all aspects of the project lifecycle; from the sales or 'business development' process, to project planning, execution of fieldwork and preparation of deliverables including actively contributing to final recommendations. Your responsibilities include: Involvement in all aspects of the consulting sales cycle from lead qualification through to delivery assurance of cyber engagements Ability to think strategically and communicate in a business language Becoming a subject matter expert in various security and risk management domains (e.g., IT risk management, cyber risk, security target operating model, governance, compliance, cyber security maturity assessment, metrics and C-level dashboards ) and leading industry-based practices (e.g. NIST CSF, ISO 2700x ) Managing the coordination and communication of key findings and results of engagements, producing written reports and supporting oral presentations to senior client management and key senior stakeholders Maintaining an expertise and currency in industry trends Managing and mentoring junior consultants assigned as members of engagements Contributing to the development of project management, quality assurance and professional consulting and auditing approaches/methodologies. The Person We're looking for someone who is seriously interested in the cyber security area and wants to get first-hand experience in working in multiple industries with companies who need our help. We will help support you in every step of the way with on the job training as well as support for attaining industry professional certifications which will enhance your career in this field. Skill, Knowledge and Experience Highly experienced and strong knowledge in cyber security advisory work Relevant security qualifications are preferable (e.g. MSC Information Security, CISSP, CISM, CCSP or ISO 27001 LA) Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Analytical skills; the ability to think critically, research and solve problems. Attention to detail and strong time-management skills Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity. Training You will develop your expertise in cyber security as well as your business acumen to work with our clients to develop and implement pragmatic security solution. The experience gained will allow you to really understand how businesses across a range of sectors operate and manage cyber risk. We will fund a training programme which includes industry leading certifications. You will be supported by a mentor and an appraising manager to keep your career and aspirations on track. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Locations : London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Manager - BCG Vantage on the Topic Activation path within BCG's People & Organization (POP) Practice Area, you will join POPX (People & AI Insights & Innovation), a global team focused on advancing people and organizational analytics through AI, advanced analytics, and innovation. You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG's people and organization agenda. In this role, you will work with BCG case and proposal teams to deliver knowledge assets, analytics, and expert advisory, serving as a thought partner and content expert to case teams and topic and sector leaders in structuring and solving complex client issues. You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings. The mission of POPX (People & AI Insights & Innovation) is to accelerate innovation in people and organizational analytics by building a strong ecosystem of partnerships with leading People Analytics providers and by co-developing new capabilities and offerings with BCG's advanced analytics and innovation teams, including BCG X. As part of POPX, you will work with a global team to manage strategic partner relationships, incubate and scale analytical offerings, and deliver high-impact insights to BCG clients across industries. As a Manager - BCG Vantage, you will also line manage junior colleagues, with responsibility for goal setting, ongoing feedback, and career development support. BCG's People & Organization Practice (POP) is a premier consulting organization offering advisory and transformation services with a clear focus on business value creation through people and organization. POP expertise spans Organization Design and Agile, Talent and Skills, and Culture and Change Management, and serves senior business and functional executives through a strategic, fact-based, and impact-oriented approach supported by deep expertise and advanced analytics. YOU'RE GOOD AT Applying topic and sector expertise to solve complex client problems through relevant analytical approaches and customized solutions, tailored to different client contexts Driving the development, maintenance, and scaling of knowledge assets, including products, tools, data, analytics, and topic or sector materials Framing, structuring, and developing intellectual property, with the ability to write clearly and concisely for senior audiences Communicating with senior stakeholders in a credible, proactive manner, with the ability to engage and influence effectively Managing a portfolio of projects, with a strong awareness of business priorities, delivery timelines, and commercial impact Working creatively and analytically in time-limited, problem-solving environments, balancing rigor with pragmatism Bringing a curious, flexible, and innovative mindset, open to new ideas and able to propose novel solutions Training, coaching, and mentoring junior team members, contributing to team capability building and development Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years consulting experience in relevant strategy consulting or HR/talent consulting required; candidates with consulting experience preferred In lieu of consulting experience, 4+ years minimum industry experience required; 6-10+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Expertise in business, people, and organizational analytics, with experience using SQL and Python Hands-on experience with ETL tools and data pipelines to extract, transform, and integrate data from multiple internal and external sources Strong ability to manipulate, structure, and analyze complex datasets (e.g., multi-table, unstructured, or large-scale people data) Comfort working in coding and analytics environments (e.g., VS Code, DBeaver) for data exploration, transformation, and analysis Ability to translate data and analysis into clear, compelling insights that bring reports and findings to life Ability to balance multiple workstreams, work independently, and manage competing priorities Excellent project management skills, including managing multiple projects and stakeholders simultaneously Deep interest and aptitude in data, metrics, analytics, and emerging trends Preferred: Fluency in AI and Generative AI, with the ability to stay current on emerging developments and apply them to people and organizational analytics Fluency in English Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Who You'll Work With As a Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's People Team is undergoing a multi-year transformation to leverage technology and data to drive excellence across the function. This effort spans the full People ecosystem and represents a significant investment in evolving core processes and the operating model. As part of this broader agenda, this role sits within the Talent Acquisition and Alumni & Career Services space, driving innovation and impact in how BCG attracts, engages, and supports talent. As Product Team Lead (PTL) supporting Talent Acquisition (TA) and Alumni & Career Services (ACS) functions, you will deliver tangible value to BCG and its people by: Defining and driving the long-term technology vision and product roadmap across TA and ACS. Leading and developing a high-performing product team responsible for the design, delivery, and continuous improvement of digital products. Driving measurable impact by enhancing candidate, alumni, employee, and leadership experiences, while improving the efficiency and effectiveness of TA and ACS operations. Delivering innovative, reliable, and cost-effective solutions that balance transformation, innovation, and operational excellence. Partnering with global and regional stakeholders to streamline and reimagine Talent Acquisition processes through an AI-first lens, while enabling critical local differentiation. Leading the redesign of end-to-end recruiting processes by embedding AI across the candidate lifecycle (e.g., sourcing, engagement, assessment, and selection), aligned with BCG's bionic talent vision and target candidate and recruiter experience. Shaping the end-to-end recruiting transformation roadmap by identifying and enabling key technologies aligned with BCG's bionic talent vision and target candidate and recruiter experience. Leading design thinking and journey mapping initiatives to incorporate user insights across the recruiting lifecycle. Driving adoption and effectiveness of recruiting tools by partnering with Process Enablement Managers to define domain strategies (e.g., marketing, sourcing, assessment, ATS/CRM). Ensuring innovation is delivered within a responsible, secure, and compliant framework, including the use of AI. In close collaboration with the broader People Data & Tech team (including HR DPP, Data Governance, and People Analytics), you will be accountable for delivering business outcomes and customer value against defined KPIs. You will set strategic direction while empowering Product Owners and squads to execute, fostering a culture of ownership, collaboration, and continuous development. This Product Team is part of the People Talent Portfolio that supports talent acquisition, alumni and career services, staffing, career development, mobility, learning and development, teaming and unlocking potential. YOU'RE GOOD AT Leading Digital Product of Talent Acquisition (TA) and Alumni & Career Services (ACS) Leading complex digital products, delivering measurable business outcomes, user value, and premium experiences. Defining and executing strategic roadmaps, including prioritization, backlog management, and OKR tracking. Managing investment trade-offs, budgets, and resourcing models to maximize value creation. Partnering effectively with technical leadership to ensure reliable, high-quality delivery. Building and Developing High-Performing Teams Leading and developing multi-disciplinary teams (HR and IT), including Product Owners and squad-based delivery models ( 30 run-the-business resources; to be augmented for targeted change-the-business transformations). Coaching and enabling teams to adopt best-in-class product management practices. Structuring and evolving teams to align with strategic priorities and business needs. Fostering a culture of ownership, collaboration, and continuous development. Driving Transformation and Execution Leading complex initiatives end-to-end, from business case development through execution and stabilization. Managing scope, dependencies, timelines, and risks to deliver predictable, high-quality outcomes. Engaging and Influencing Stakeholders Building strong relationships with senior stakeholders across global, regional, and local levels. Communicating complex topics clearly and driving alignment to enable decision-making and action. Leading change and championing transformation across a global, matrixed organization. Driving Innovation Staying at the forefront of emerging technologies (e.g., GenAI, agentic AI, ML) and applying them pragmatically. Embedding innovation into product strategy and ways of working. Ensuring Risk Management and Compliance Navigating governance, compliance, and regulatory requirements in a complex environment. Driving responsible and ethical use of technology, including AI. Core Capabilities Delivering measurable business results and customer value. Taking a data-driven, customer-centric approach to decision-making. Operating with transparency and clarity in communication. Demonstrating intellectual curiosity, adaptability, and continuous learning. Building influence across teams and senior stakeholders. Communicating with credibility and executive presence. What You'll Bring A minimum of 10 years of relevant experience, including a proven track record in a senior management role, leading large cross-functional teams and solving complex problems with significant business impact. Senior-level experience in motivating, coaching, and developing cross-functional teams. Strong business or technical acumen and a deep strategic mindset. A proven track record of delivering results and impact, ideally through technology-driven initiatives. A commitment to continuous improvement-for yourself and your team. Excellent influencing skills to drive alignment across organizational levels. Managing and developing global teams effectively. You are viewed as an inspiring leader, with a focus on growing your teams. Strong knowledge of Microsoft Office applications including PowerPoint, Word, Excel. Appetite to leverage digital tools (especially AI). Expertise across the end-to-end Talent Acquisition lifecycle: Recruiting Marketing, Engagement, Assessment, Sourcing. (a plus) Experience with talent management systems, including ATS/CRM (eightfold.ai), LMS or performance management systems. (a plus) Experience with agile methodologies and product management. (a plus) Familiarity with HR processes, especially within BCG. (a plus) Experience in consulting. (a plus) Who You'll Work With The Global People Leadership Team, particularly functional leads of TA&ACS (global, regional and local) The Tech Team Lead (TTL)-your right hand-responsible for translating business needs into technical solutions The People Data Owner and Head of People Analytics-to deliver consistent, relevant data to employees and leaders Your entire portfolio-to set direction, establish OKRs, and maximize value BCG leadership-including EC/OC/OLT, regional leaders, and system leaders BCG staff-your end customers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact. You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios. In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors' activities. You will also effectively balance creativity and business needs - providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule. YOU'RE GOOD AT You're an experienced creative leader, responsible for fostering and inspiring a strong culture of collaboration, innovation, and creative excellence: On projects you're responsible for driving inspiration, creative quality and delivering on client expectations Developing concepts to improve the quality of production, and implementing new globally consistent standards. Managing and continuously developing underlying teams, high-performers and low performers. Engaging with DS leadership on the future vision, external business trends, and team requirements You're skilled as a hands-on creative, able to direct a creative vision, with a strong working knowledge of design and creative fundamentals, you've a passion for new trends, platforms, technologies, experiences, and media; you're able to define and maintain high-quality deliverables and other service levels across teams: Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams Developing and maintaining feedback from clients and team members to ensure the quality of deliverables Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards You're able to establish rich and engaging partnerships with the BCG Consulting Team: Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams You enjoy managing internal and external resources and the overall vertical: Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers Ensuring smooth coordination between DS teams and consultant teams across offices Planning for appropriate resourcing and team structures to meet the evolving business needs Maintaining active communication and sharing best practices across all verticals Your strong interpersonal skills enable you to maintain external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required. What You'll Bring You have a bachelor's degree or similar in Design, Marketing, Advertising, or a related creative field. You have at least 12-16 years of relevant experience in a professional services environment, design start-up, or agency. You've gained strong management experience in design and creative teams. You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams. Your strong creative and problem-solving abilities enable you to effectively supplement and elevate project teams. You excel at establishing and maintaining effective relationships with key internal and external stakeholders. You've gained experience working in a collaborative design environment; experience working with global teams is a plus. You have B2B experience and strong business language knowledge. You have proven client-facing experience, along with persuasive and dynamic presentation skills. You have a demonstrated ability to understand and apply principles of visual organization, composition, information hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs. You are curious and savvy in the AI space, with a strong interest in how AI and other emerging technologies are reshaping creative work and client solutions. You are comfortable leveraging AI-powered tools and other technologies to enhance creativity, streamline workflows, and improve the quality and efficiency of design outputs. You can clearly articulate and demonstrate the value of AI and other technologies to clients, translating innovation into meaningful business and creative impact. You understand how to integrate AI thoughtfully into design and consulting processes while maintaining strong creative judgment and human-centered thinking. You have excellent English language skills; other languages are a plus. Who You'll Work With As part of Design Studios, you will collaborate with global designers and colleagues across BCG to bring design expertise and capabilities to clients as well as internal teams. Design Studios comprises a diverse group of talented design professionals across video, content, digital design, etc., all of which work collaboratively to deliver the most cutting-edge design solutions. Additional info We are Design Studios, an in-house creative agency comprised of diverse professionals creating best-in-class solutions for our clients. We are a global, multidisciplinary team of design strategists, creative leaders, and digital experts. We craft powerful design stories for BCG to deliver inspiring solutions to our clients' challenges. As part of BCG, Design Studios partners with consultants and clients to shape our brand by elevating our work through the power of design. We offer guidance and orientation through a strategic and audience-centric approach, and apply design, technology, and media solutions to take BCG's achievements to the next level. As bold creative leaders, we are curious, innovative, and playful, while committed to delivering creative excellence. We recognize how to transform complex ideas into compelling stories and experiences, and how to activate new commercial opportunities at the intersection of business and design. We value innovation, co-creation, inspiration, and the business impact that design achieves. We believe in the art of the possible and in applying creative solutions to business challenges. We believe we can advance the world by conquering its complexity through a universal human language-design. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Starting salary is 18,000 for 3 days ( 30k Pro Rata) + 20% OTE + an increase in base salary after probation based on performance. We're working with a long-established and highly respected leadership and management training consultancy, currently seeking a Home-Based Part-Time Account Manager to join their close-knit, remote-first team. This is a values-led, consultative business with over 50 years' heritage, known for delivering tailored development programmes that genuinely impact performance. Their client base spans a wide range of sectors, with an excellent reputation for quality, professionalism and long-term relationships. This is a part-time permanent opportunity, ideally around 3 days per week (22.5 hours). The hours can be worked as three full days or spread across five days to accommodate school hours or other commitments. The role is remote-first, with approximately one day per month spent with the team in a Central London coworking space. The Role This is a relationship-led, consultative Account Manager position - not a hard sell. The role is split approximately 50% existing account management and 50% re-engaging lapsed clients and developing new opportunities. The commercial element is educational and insight-driven, focused on understanding client challenges and shaping tailored training solutions rather than pushing products. You'll act as the main point of contact for your client base, managing the journey from initial enquiry through to programme coordination and follow-up, ensuring a high-touch, professional experience at every stage. You will be responsible for: Nurturing and growing relationships with existing client accounts Re-engaging previous clients and identifying new business opportunities in a thoughtful, consultative way Leading discovery calls to understand organisational challenges and development needs Collaborating with senior consultants to shape tailored proposals and solutions Managing incoming enquiries and advising on appropriate programmes Coordinating virtual and in-person training delivery, including logistics and scheduling Maintaining accurate CRM records and overseeing bookings and invoicing You'll work closely with an experienced Account Manager and senior consultants, receiving comprehensive training and ongoing development. About You This role would suit an experienced, articulate and professional Account Manager or consultative Sales professional who enjoys building meaningful relationships. You'll likely: Have experience in account management, consultative sales or a relationship-led B2B environment Be confident leading conversations with decision-makers Be naturally curious, thoughtful and solutions-focused Be highly organised and comfortable managing your own workload remotely Experience within training, professional services or a people-focused environment would be beneficial but is not essential. Attitude, communication skills and a genuine interest in supporting clients are key. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Trainee Graduate Design Account Manager Location: Maidstone Salary: £35,000 + benefits We are recruiting for a Trainee Graduate Design Account Manager to join a leading UK manufacturer within the kitchen, bedroom and bathroom (KBB) sector. You will support major residential developers and contractor clients across the South East, working on large-scale new-build housing projects and learning how to manage commercial accounts from end to end. This role is ideal for a recent Design graduate who wants to build a long-term career in construction sales, account management and project coordination. You will work closely with experienced Business Account Managers while developing the technical, commercial and relationship-building skills needed to manage your own portfolio of developer accounts. The Role As a Trainee Graduate Design Account Manager - Construction (New Build), you will play a key role in supporting the delivery of KBB products into live residential developments. You will assist with project coordination, client communication, design interpretation and commercial support across multiple sites. Key Responsibilities Supporting senior account managers with larger and more complex developer accounts Building strong relationships with architects, site managers, project managers, buyers and senior stakeholders Reviewing and understanding kitchen, bedroom and bathroom layouts, design plans and product specifications Ensuring high levels of service delivery across all live projects Coordinating installations, deliveries and project timelines across multiple stakeholders Identifying commercial opportunities within existing accounts Working closely with internal design, production, logistics and customer service teams to ensure seamless project delivery About You To be successful in this role, you will need: A Design-related degree (e.g., Interior Design, Product Design, Architectural Design, Spatial Design, Furniture Design or similar) Strong communication skills and confidence engaging with people at all levels The ability to manage multiple tasks, deadlines and live projects A proactive, self-motivated approach with a willingness to learn and develop Good organisational skills and attention to detail The ability to work well under pressure and as part of a team Basic IT literacy What We're Looking For Someone ambitious who wants to build a long-term career in construction sales and account management A customer-focused mindset with a drive to deliver excellent service A full UK driving licence (regional travel required) About the Company Our client is a well-established UK manufacturer with over 50 years of success, supplying high-quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long-term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training and clear progression into a Business Account Manager position. Apply Now If you hold a Design degree and want to develop your career within construction sales and account management, we would love to hear from you.

CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679