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End date Monday 04 August 2025 Salary range £93,087 - £103,430 We support flexible working Learn more about flexible working. Agile Working Options Hybrid Working Job description JOB TITLE: Counterparty Credit Risk Change and Controls Manager (FTC) SALARY: £93,087 - £103,430 LOCATION(S): London HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity Join us in Financial Risk Oversight (FRO) - TREC (Traded Risk Evolution and Calculation) team on a fixed term contract basis until December 2026, where you'll provide insightful, high-quality analysis, advice and guidance, implement transformational change and system/operational enhancement tailored to Business and Senior colleague needs. If you are enthusiastic to work in a fast-paced, collaborative and inclusive environment, to help shape LBG's strategy and evolve the Risk Function of the future, this is the opportunity for you! Day to day, you will: Provide Counterparty Credit Risk SME input and act as the Counterparty Risk point of contact for assigned initiatives, support Senior Manager and Leadership Team to analyse and understand business problems, critically evaluate business ideas from a customer and commercial point of view. Analyse specified problems and issues to find the best business and/or technical solutions. This includes assessing current and future state requirements from partners, performing gap analysis of change impacts, identifying target solutions and driving delivery of preferred options. Develop test approaches and execute testing to ensure changes to be implemented are performing as expected. Liaise with key partners (Business and Technology) within and outside Counterparty Risk in the capacity of a lead business analyst or project manager. Manage and deliver change initiatives using optimal approach and good practice; skills demonstrated include effective requirement gathering and analysis, planning, documentation, stakeholder management, issue resolution, testing and deployment. Deliver outcomes by managing self and/or others, work within established systems while continuously looking for improvement opportunities; use own judgment as to when complex issues require escalation. Develop network to source data and information to enable timely recommendations and advice. Engage with colleagues and teams, anticipating, clarifying and shaping requirements for the purpose of optimising business results. Work in other Counterparty Risk areas when required, including performing BAU Operational and/or Compliance activities Why Lloyds Banking Group We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll need: Proven working risk knowledge with experience in Counterparty Credit Risk function Knowledge of risk management practices, traded products (SFTs, Rates, FX, Credit, Inflation, Equity and structured products, etc) and knowledge of key risk measures (PFE, EE, EEPE, Settlement, etc). Experience with change lifecycle and Agile Scrum/Kanban delivery methods Strong problem-solving skills and good at information sharing and up-skilling others; can work both collaboratively and independently Communicate effectively, delivering complex information simply and concisely And any experience of these would be really useful: Knowledge of Murex-MLC Counterparty Risk platform Knowledge and experience delivering Regulatory and transformational changes Knowledge of Market Risk Advanced use of Microsoft Office suite Advanced use of VBA and SQL About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

End date Monday 04 August 2025 Salary range £93,087 - £103,430 We support flexible working Learn more about flexible working. Agile Working Options Hybrid Working Job description JOB TITLE: Market Risk Change and Controls Manager (FTC) SALARY: £93,087 - £103,430 LOCATION(S): London HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. About this opportunity Join us in Financial Risk Oversight (FRO) TREC team on a fixed term contract basis until April 2026, where you'll provide insightful, high-quality analysis, advice and guidance, implement transformational change and system/operational enhancement tailored to Business and Senior colleague needs. Day to day, you will: Provide Market Risk SME input and act as the Market Risk point of contact for assigned initiatives, support Senior Manager and Leadership Team to analyse and understand business problems, critically evaluate business ideas from a customer and commercial point of view. Analyse specified problems and issues to find the best business and/or technical solutions. This includes assessing current and future state requirements from partners, performing gap analysis of change impacts, identifying target solutions and driving delivery of preferred options. Develop test approaches and execute testing to ensure changes to be implemented are performing as expected. Liaise with key partners (Business and Technology) within and outside Market Risk in the capacity of a lead business analyst or project manager. Manage and deliver change initiatives using optimal approach and good practice; skills demonstrated include effective requirement gathering and analysis, planning, documentation, stakeholder management, issue resolution, testing and deployment. Deliver outcomes by managing self and/or others, work within established systems while continuously looking for improvement opportunities; use own judgment as to when complex issues require escalation. Develop network to source data and information to enable timely recommendations and advice. Engage with colleagues and teams, anticipating, clarifying and shaping requirements for the purpose of optimising business results. Work in other Market Risk areas when required, including performing BAU Operational and/or Compliance activities. Why Lloyds Banking Group We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll need: Proven working risk knowledge with experience in market risk function Knowledge of risk management practices, traded products and knowledge of key market risk measures (VaR, sVaR, ES, etc). Experience with change lifecycle and Agile Scrum/Kanban delivery methods Strong problem-solving skills and good at information sharing and up-skilling others; can work both collaboratively and independently Communicate effectively, delivering complex information simply and concisely And any experience of these would be really useful: Knowledge of Murex platform Knowledge and experience delivering Regulatory and transformational changes Knowledge of Counterparty Credit Risk Advanced use of Microsoft Office suite Advanced use of VBA and SQL About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Retail Division where you will deliver on our regulatory obligations to monitor the intermediaries each business has a commercial relationship with, to ensure that best practice standards are followed, and customer harm is prevented. This role involves supporting the management and administration of the Broker Monitoring Process in Premium Finance and the Intermediary of Concern Process in Motor Finance, holding stakeholders accountable for deadlines associated within these processes and liaising with senior stakeholders to develop and improve the process. RESPONSIBILITIES Management of Broker Monitoring and Intermediary of Concern Process Coordination of investigation of potential intermediary conduct concerns Holding meetings with stakeholders to provide education and drive engagement with relation to conduct risk in intermediaries Support Senior Intermediary Oversight Analyst with intermediary audits Producing management information for senior stakeholders relating to Broker Monitoring and Intermediaries of Concern Producing reports for the Broker Concerns Forum and Intermediary Oversight Forum Coordinate senior stakeholder response to complex intermediary conduct concerns, including chairing forum working groups Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Effective root cause analysis skills Strong attention to detail experience delivering effective Management Information (MI) The ability to plan and organise own workloads The ability to handle difficult conversations in a face to face environment Conflict handling skills and ability to provide positive but constructive feedback Experience using Microsoft Excel and Word skills IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience in Financial Services Experience with managing and influencing senior managers Development of effective management information Sound knowledge of operational risk frameworks Knowledge of regulatory environment We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday

Job Description Come join the Firmwide Technology Resiliency group that is part of the JPMorgan Chase Cybersecurity & Technology Controls' organization. The group is tasked with ensuring the firm's technology estate can maintain effective operations and support the ongoing, critical functioning of Essential Business Services in the face of today's evolving threat landscape. As a Senior Director of Software Engineering at JPMorgan Chase within the Cybersecurity and Tech Controls team, you will leverage your expertise in designing and developing sophisticated modelling software to enhance cyber and business resiliency efforts. Collaborating closely with a quantitative data scientist, you will spearhead the creation of a Bayesian inference-based modelling platform aimed at forecasting the risk and business consequences of potential disruptive events. This pivotal role plays a crucial part in guiding strategic decisions related to cyber defence, business continuity planning, regulatory compliance, and operational resilience. Job responsibilities Leads multiple technology and process implementations across departments to achieve firmwide technology objectives Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives Design and develop scalable, production-grade software for risk modelling, inference engines, and simulation frameworks Collaborate with cybersecurity teams, risk analysts, data scientists and resiliency stakeholders to define model inputs, risk scenarios, and system architecture requirements Translate mathematical and statistical models (e.g. Bayesian networks, probabilistic graphical models) into performant software modules. Develop data ingestion and transformation pipelines to source data from internal systems and threat intelligence sources Lead the architecture design for modular, explainable, and extensible risk modelling systems Ensure robustness, auditability, and version control of all models and underlying code per company and regulatory standards Build APIs and tools that enable integration with business intelligence dashboards, threat platforms, GRC systems and reporting pipelines Partner with enterprise risk and enterprise control management teams to ensure the model outputs are interpretable and actionable for executive decision-makers Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and expert applied experience. In addition, expert experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise. Experience developing or leading large or cross-functional teams of technologists Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting system design, testing, and operational stability Extensive practical cloud native experience Strong programming skills in Python (especially scientific libraries: PyMC, NumPy, SciPy, pandas, etc.) and experience working with probabilistic programming frameworks (e.g. PyMC, Stan, TensorFlow Probability). Experience designing and deploying Bayesian networks, Monte Carlo simulations, or other probabilistic models in complex real-world systems. Demonstrated experience developing enterprise-scale data modelling platforms or risk analysis tools Solid knowledge of software architecture principles, cloud-native design (e.g. AWS/GCP), containerization (Docker, Kubernetes), and CI/CD best practices Ability to clearly communicate technical concepts to non-technical stakeholders and collaborate across cross-functional teams Preferred qualifications, capabilities, and skills Strong academic background with an advanced degree in either Mathematics, Data Science, Engineering, Computer Science or another quantitative field. Background in graph theory, decision theory, or risk quantification is a plus Understanding of cybersecurity risks, operational resilience, or business continuity frameworks in regulated industries (preferably financial services) Experience in modelling cascading failures, supply chain risk, or complex interdependency networks Proven ability to build strong, cohesive partnerships with key stakeholders, including external vendor partners with the ability to work effectively in a matrix organization About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Job ID: Amazon /Slovakia/ s.r.o. Amazon's diverse business requires VAT filings in a number of jurisdictions globally. Amazon is seeking a Senior VAT Analyst to work in its International Indirect Tax Compliance team based in Bratislava, Slovakia. This position will be responsible (as part of a larger team) for the preparation of EMEA VAT returns and related filings. This position may also assist in the provision of data to tax authorities and other VAT compliance actions relating to Amazon or third-party sellers. Work may also include some mainstream VAT compliance activities, supporting internal and external audits, and liaising with colleagues in VAT Compliance and Controllership as well as Tax Planning and the wider business - you will need an understanding of financial systems, and technical accounting awareness for this work. You may also be involved in projects that have a VAT compliance impact. You will be expected to take ownership of your activities, identify process improvement opportunities for existing process and controls, and drive positive change across the organisation. Key job responsibilities Working within the International Indirect Tax Compliance team, the Senior VAT Compliance Analyst will be required to: • Prepare, analyse, review and submit EMEA VAT returns and related filings; • Organise VAT registrations across various jurisdictions; • Assist in the mapping of VAT processes, and identify areas for improvement and solutions for VAT issues; • Prepare and review month-end VAT account reconciliations; • Provide internal and external audit support, including data analysis; • Provide VAT compliance support to colleagues throughout the business and, in particular, accounting groups and contributing and driving preparation of Tax Requirement Documents for tech teams; • Lead and participate in cross-functional projects with a priority on automation and in-housing; • Supports business growth and on-boarding of new entities to VAT compliance processes. Base pay for this position starts from EUR 2,960+ gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. BASIC QUALIFICATIONS Bachelor's degree Knowledge of Microsoft Office products and applications at an advanced level Experience working in a large public accounting firm or multi-national corporate tax department PREFERRED QUALIFICATIONS Taxation or Accounting professional qualification, with proven experience in preparing VAT returns and good knowledge of balance sheet reconciliations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: January 9, 2025 (Updated 1 day ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Overview We are seeking talented and experienced Business Analysts to support a Faster Claims Payment Project within the insurance sector. This role requires strong organisational and communication skills to drive success in a dynamic environment. The role has two components: Client Focused - delivering consultancy and analytical services to clients to co-create value Expleo - ensuring quality framework compliance, supporting the BA practice and working within others as part of a multidisciplinary delivery team Responsibilities For a client engagement: Work closely with stakeholders to gather, analyse, and document business requirements related to claims processing and payment systems. Map current and future state processes, identifying gaps and opportunities for improvement. Collaborate with IT, operations, and finance teams to support the design and implementation of Faster Claims Payment solutions. Conduct impact assessments and support change management activities. Facilitate workshops, interviews, and working groups to elicit requirements and validate solutions. Develop functional specifications, user stories, and acceptance criteria. Support testing and quality assurance activities, including UAT planning and execution. Monitor project progress and provide regular updates to stakeholders. Ensure compliance with regulatory standards and internal policies For Expleo: Network and work within multi-disciplinary teams. Identify business development opportunities. Comply with Expleo Delivery governance. Share knowledge and experience with team members. Support team success and maintain high morale. Qualifications BCS Business Analysis International Diploma (or equivalent) A Bachelor's Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Essential skills Strong understanding of Faster Claim Payments systems and UK financial regulations. Familiarity with Agile and Waterfall delivery methodologies. Excellent communication, documentation, and problem-solving skills. Proficiency in business analysis tools (e.g., Visio, JIRA, Confluence). Knowledge of claims management systems and data flows. Understanding of customer experience metrics and service-level improvements. Experience Demonstrable experience as a Business Analyst within the London Market Insurance domain Experience in process mapping, requirements gathering, and stakeholder engagement Experience with digital transformation or automation projects in claims. Commercial and regulatory awareness Consulting experience an advantage What do I need before I apply To be flexible to travel to, and work at, client sites across the UK as required Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and ourpeers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive

Our client works in the ecommerce fulfillment and logistics sector, working with various brands each operating its own distinct technology stack, resulting in a rich and intricate IT landscape. This infrastructure is critical, underpinning mission-critical shipping solutions for thousands of customers and franchise partners across the UK. We are now recruiting for a IT Business Project Partner to join the team in a hybrid business modal with 3 days in the Accrington office and 2 days from home Role Purpose The IT Business Partner & Governance Lead serves as the primary interface between the UK franchise partners, key business stakeholders, and the regional IT organisation. This pivotal role is responsible for translating evolving business requirements into actionable technology initiatives. The core focus will be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities Requirements Management: Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence. Portfolio & Road-map Planning: Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives, essential technical debt reduction, and business-as-usual (BAU) activities. Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI. Governance & Quality Assurance: Define, implement, and embed robust standards for change management, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms. Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions. Service & Support Excellence: Lead the continuous improvement programme for the Help Desk function in close partnership with the UK IT Manager. Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. Stakeholder Engagement & Communication: Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team. Financial & Outcome Focus: Develop compelling ROI models for proposed technology initiatives; diligently track benefits realisation (e.g., revenue uplift, cost avoidance, contribution to EBITDA). Champion a culture of value delivery and agile experimentation within the UK context. Team Leadership & Collaboration: Mentor Help Desk analysts and junior business analysts within the UK team. Coordinate effectively with third-party developers, architects, and product owners supporting the UK operations. Key Relationships VP of IT - EMEA UK Country Manager UK IT Manager & Help Desk Team Development partners (internal & external) supporting UK systems UK Franchise partners & store owners Skills & Experience Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience in e-commerce, shipping, or logistics is highly advantageous). Strong practical knowledge of Agile/Scrum methodologies, effective backlog management, proficient use of Jira/Confluence, understanding of API concepts, and awareness of UX/UI best practices. Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation. Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure. Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution). Education & Certifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Desirable: Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness. Key Performance Indicators (KPIs) Project delivery performance (on-time/on-budget %) CSAT/NPS for franchise technology support services Release defect escape rate Portfolio ROI achievement vs. forecast IT Governance compliance score Work Environment & Travel This is a hybrid role, requiring with 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Package and Benefits Salary 40,000.00- 50,000.00 per year circa Bonus scheme Company pension On-site parking Hybrid work from home

Job description Agile Product Delivery Manager Contract Type: Permanent Location: London or Newcastle Salary: London c£74,355 Newcastle c65,060 plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants. A minimum of 2 days a week based in the office is expected. Nationality Requirement: • UK Nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact the HR Service desk ( ) should you have any questions on your nationality eligibility. Introduction: Agile Product Delivery Manager is a role within the NAO's Digital Services (DS) function. With responsibility for ensuring their digital products provide value and achieve the right outcomes by balancing user and business needs. The post holder will be responsible for leading products through different phases of the product lifecycle, from discovery, through development, delivery and continuous improvement, to retirement. The post holder will also be accountable for the effective delivery of these products and services, which could be complex and high risk. This role requires a strong background in Agile methodologies, technical project management, and cross-functional team leadership. You will work closely with engineering, DevOps, QA, and architecture teams to ensure timely, high-quality, and scalable product delivery. This role reports into the Head of Audit Technology. The postholder is expected to matrix manage a range of architects, engineers, analysts, and external supplier teams. This role requires regular attendance at the NAO's office either in Victoria, London, or at the office in Newcastle. Responsibilities of the role: Technical Delivery Leadership •Own the successful delivery of technical solutions from the initial concept phase through to deployment, ensuring that all initiatives are in alignment with architectural and business goals. •Work in close collaboration with architectural, engineering and operation leads to define comprehensive delivery plans, establish technical milestones, and develop effective release strategies. •Act as the primary point of accountability for delivery outcomes, balancing speed, quality, and technical debt. Agile Execution •Facilitate Agile ceremonies (sprint planning, daily stand-ups, backlog refinement, retrospectives) with a focus on delivering high-quality technical outcomes. •Ensure that user stories are well-defined, technically feasible, and appropriately prioritized. •Foster a culture of continuous improvement by encouraging experimentation, feedback loops, and iterative delivery. •Translate product requirements into actionable technical tasks and delivery roadmaps. Cross-Functional Collaboration •Work closely with delivery managers, architects, developers, QA, and operational engineers to ensure alignment across all stages of the delivery lifecycle. •Coordinate with external vendors or third-party teams when necessary to manage integrations or dependencies. •Act as a bridge between technical teams and business stakeholders, ensuring clear communication and shared understanding. Operational Delivery & Vendor Management •Manage supplier contracts and project/product financials to support successful IT product delivery. •Lead the creation and evaluation of Statements of Work and supplier proposals. •Drive governance through project boards, delivering business cases and executive updates. DevOps & CI/CD Enablement •Collaborate with teams to implement and maintain robust pipelines that support frequent, reliable, and automated deployments. •Promote infrastructure-as-code, automated testing, and monitoring practices to improve delivery speed and system resilience. •Support the adoption of modern DevOps tools and practices across delivery teams. Quality & Compliance •Ensure that all deliverables meet internal quality standards and external compliance requirements (e.g., security, data privacy, accessibility). •Champion test automation, code reviews, and performance testing as integral parts of the delivery process. •Work with QA and security teams to embed quality and compliance into the development lifecycle. Technical Metrics & Reporting •Define and track key delivery metrics such as velocity, lead time, deployment frequency, and change failure rate. •Use data to identify bottlenecks, forecast delivery timelines, and inform decision-making. •Provide regular updates to senior leadership on delivery progress, risks, and mitigation plans. Risk and Issue Management •Proactively identify technical and delivery risks, assess their impact, and develop mitigation strategies. •Manage dependencies across teams, systems, and external partners to ensure smooth delivery flow. •Maintain a delivery risk register and escalate issues when necessary to avoid delivery delays. Key skills / competencies required The skill sets listed also include the corresponding skill level (awareness, working, practitioner, expert): •Agile and Lean practices: You can coach and lead teams in Agile and Lean good practices, creating and tailoring the right approach for a team while challenging, evaluating and iterating the approach through the lifecycle. (Skill Level: Practitioner) •Applying user-centred insights: You can use user insights to represent users in internal discussions, advocating for research to be completed with all types of users for the product or service. You use user needs to agree the work that needs to be done and determine priorities with the team. (Skill Level: Practitioner) •Communicating between the technical and non-technical: You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can identify the needs of business and technical stakeholders and effectively manage stakeholder expectations. (Skill level: Expert) •Creating value for money: You can advocate for user needs while ensuring this is balanced against cost and value for the organisation. You can determine the benefit of a product and persuade others it's the right product to use, communicating business-value propositions and helping others make value-based decisions to direct development. (Skill Level: Practitioner) •Lifecycle management: You can work and consult with the right people at the right time to move through the life cycle and deliver value, using evidence to decide when a team should continue, change direction or stop. You can identify tools and techniques required at different phases of the life cycle and guide colleagues and stakeholders through these phases. (Skill Level: Practitioner) •Maintaining delivery momentum: You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team. (Skill level: Practitioner) •Managing Product Outcomes: You can lead teams to create effective methods for measuring product outcomes, advocating for data-driven decision making and helping others to prioritise to make better choices. You use data to drive continuous improvement, increasing quality and user experience while identifying opportunities to share and connect product data. (Skill Level: Practitioner) •Product Management: You can set the strategy and vision for your products, collaborating with others and creating a prioritised roadmap to use to discuss product strategy at all levels. (Skill Level: Practitioner) Experience •Minimum of 5 years in Agile delivery or technical project management roles, with a demonstrated ability to lead cross-functional teams in delivering complex software solutions. Experience should include managing full product lifecycles from discovery through to deployment, and continuous Improvement. •Strong understanding of modern software development practices and architectures, including microservices, RESTful APIs, cloud-native applications, and distributed systems. Ability to engage in technical discussions with engineers and architects, and make informed decisions on delivery trade-offs. •Deep familiarity with Agile frameworks such as Scrum, Kanban, and SAFe. Proven ability to tailor Agile practices to suit team maturity and project context, while maintaining a focus on iterative delivery, continuous feedback, and value-driven outcomes. •Hands-on experience with Agile project and delivery tools such as Jira, Confluence, Azure DevOps, or similar platforms. Comfortable configuring boards, workflows, and dashboards to support transparency and delivery tracking. •Demonstrated success in leading multidisciplinary teams, including developers, QA engineers, DevOps, and UX designers. Skilled at fostering collaboration, resolving conflicts, and aligning team efforts with strategic goals. The deadline for applications is About the National Audit Office The National Audit Office (NAO) is the UK's main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects, and activities. We report directly to Parliament . click apply for full job details

Level : 4 Salary band : £65,000 - £75,000 Bonus : 8% performance-based, discretionary Hybrid - work in our London office 3x/wk At Automata , we're on a mission to transform how scientists work by making automation accessible to every lab in the world. We believe that by giving labs the power to automate, we can unlock discoveries that will shape the future of life sciences-from diagnostics and drug discovery to synthetic biology. But we're more than just a company disrupting the industry-we're a team of innovators, problem-solvers, and creators passionate about empowering scientists. Our LINQ platform combines hardware and software to streamline workflows, making lab automation fast, flexible, and affordable. This means our customers can focus on groundbreaking research, while we take care of the rest. Why Work at Automata? Impact : Your work will directly contribute to advancements in science and medicine, supporting labs around the globe as they push boundaries in research and innovation. Innovation : You'll be part of a team solving complex problems (seriously, no one else has figured out how to do this yet), using cutting-edge technology (we have robots). Growth : We invest in our people . Whether through hands-on experience, professional development, or collaborative projects, you'll grow both professionally and personally. Community : Join a diverse, passionate team that values collaboration (golf on a Thursday, Soccer once a month, movie nights whenever we fancy it). We are seeking a skilled Data&BI Analyst to join our growing 177-person company (120 in the UK, 50 in the US) to drive data-driven decision-making through comprehensive analysis of our internal company operations and performance. This is a pivotal role for someone who is passionate about data analysis and wants a crash course on driving business performance. Key Responsibilities: Data Analysis & Reporting Analyse core company data across departments Design and build interactive dashboards using BI tools for key business metrics including, but not limited to, company growth metrics, product usage and operational efficiency. Develop self-service analytics capabilities for department managers based on data needs and priorities. Conduct ad-hoc analysis to support strategic business decisions Create executive-level reporting for board meetings and investor updates Ensure data accuracy and consistency across all reporting platforms Be part of building and deciding our BI and data technology stack Data Management & Infrastructure Work closely with Data Engineering to implement data governance practices, ensuring data quality and acting as a key data stakeholder Document data sources, definitions, and methodologies Required Qualifications Technical Skills Bachelor's degree in Data Science, Statistics, Mathematics, Economics, or related field Demonstrable experience in data analysis, business intelligence, or a related role Proficiency in SQL and querying from a variety of data sources (databases, data warehouses, SaaS reporting applications) Experience with BI tools (ThoughtSpot, Tableau, Power BI, Looker, or similar) Strong Excel skills, including pivot tables, advanced formulas, and data modelling Understanding of statistical concepts and data visualisation principles Optional: Programming experience in Python or R for data analysis Business Acumen Ability to learn core business metrics across departments and ability to translate the requirements into business insights with the support of the leadership team Experience working with company operational and/or financial data Knowledge of data governance and compliance requirements Soft Skills Excellent communication skills with ability to present complex data insights to non-technical stakeholders Strong problem-solving and critical thinking abilities Detail-oriented with high accuracy standards Ability to work independently and manage multiple priorities Collaborative approach to working with cross-functional teams Preferred Qualifications Experience in companies of similar size (100-200 employees) and/or being one of the first BI/Data employees Certifications in relevant BI tools or data analysis platforms Experience with cloud platforms (AWS, Azure, Google Cloud) Knowledge of data warehousing concepts Reporting Structure This role reports to the Chief of Staff and will work closely with department heads across the organisation. US team benefits : Healthcare Competitive healthcare for you and your family 401k We offer a 401(k) retirement savings plan Well-being budget ️ Invest in your own well-being, personal growth, and hobbies Holiday 30 days + 10 federalholidays Additional leave days ️ Time off for dependents, 'Me days', birthdays and volunteering days off Birthday trees Planting a tree for every employee on their birthday, every year Paid sick leave 10 days paid sick leave to stay home and focus on rest and recovery Mental health support Access the therapy for you and your family through Spill Career progression frameworks Each department & discipline has a progression framework We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Discrimination of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is strictly prohibited.

About the Role: Grade Level (for internal use): 10 The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. Responsibilities and Impact: Develop automation scripts that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harness Leverage tools and frameworks to build automation scripts with quality code to simplify testing scenarios Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams Focus on building efficient solutions for Web, Services/APIs, Database, mobile testing requirements. Participate actively in functional, system and regression testing activities Contributes towards identification, creation, execution, and automation of test scenarios with quality first mindset. To be the voice of quality within and outside of scrum teams. Ensuring quality throughout the SDLC process from requirement gathering to production release. Supports and Implements Quality Assurance Metrics architecture within Scrum Teams. Contributes towards execution ensuring adoption towards frequent prioritization, frequent changes, and quality releases. Independently implements in-sprint test automation and performance across team deliverables. Has detailed knowledge of QA and metrics architecture processes. Has detailed knowledge of the functioning, database, architecture, dependencies, and business use of the application/components that the scrum team is responsible for." Solve a range of routine problems and analyze possible solutions using standard procedures Solve problems with general oversight or interaction on routine work and with detailed instruction on new work assignments Independently reaches out to members outside of the immediate teams to help resolve problems that the team faces. Work independently and within own team Build internal and external working relationships Achieve personal objectives and contribute to the achievement of team objectives What We're Looking For: Bachelor's or higher qualification in Computer Science, Information Systems or equivalent is preferred 5+ years of experience in software testing or development with good understanding of testing, coding and debugging procedures Experience in programming using Python/C#/Java or other languages Experience in design and development of automated tests using automation tools (e.g. Selenium, Appium) with exposure in testing across the application layers (UI/Service/Data layers/Mobile) Experience in advising team to identify automatable test cases at different layers (UI, Services and Data layer tests). Ability to working with developers to build automation/performance friendly code is a plus. Experience in refactoring test automation/performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Experience of SQL/PL-SQL, writing SQL queries Exposure to Behavior Driven Development (BDD) practices and experience in Agile methodology is highly desirable Exposure to testing in CI, DevOps, rolling deployment/upgrade model is highly desirable Experience in developing Test Plans and Test Cases, engage in Exploratory Testing, creating and maintaining Defect Reports Demonstrate ability to explain complex technical issues to both technical and non-technical audiences Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Inclusive Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status . click apply for full job details