Senior Small Works Manager page is loaded Senior Small Works Managerremote type: On-sitelocations: Derby, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ482169 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Senior Small Works Manager. Based Raynesway, Derby (onsite at Rolls-Royce). Hours 40 (Monday to Friday) JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We are seeking an experienced Senior Small Works Manager to join our team at JLL, working exclusively on the Rolls-Royce account. This role involves overseeing and managing small to medium-sized construction and renovation projects across Rolls-Royce facilities. The ideal candidate will have a strong background in project management, construction, and facility operations. What your day-to-day will look like: Manage multiple small to medium-sized construction and renovation projects simultaneously, ensuring they are completed on time, within budget, and to the highest quality standards. Develop and maintain project schedules, budgets, and resource allocation plans. Coordinate with Rolls-Royce stakeholders, contractors, suppliers, and internal JLL teams to ensure smooth project execution. Conduct regular site visits to monitor progress, identify potential issues, and implement solutions proactively. Ensure compliance with health and safety regulations, building codes, and Rolls-Royce's specific requirements. Prepare and present project status reports to Rolls-Royce and JLL management. Manage the procurement process for materials and services, negotiating contracts and maintaining vendor relationships. Implement and oversee quality control measures throughout project lifecycles. Mentor and guide junior team members in project management best practices. Continuously improve processes and procedures to enhance efficiency and project outcomes. Required Experience: Experience in managing small works projects. Strong knowledge of building or facilities maintenance methods, building systems, and industry regulations. Proficiency in project management software and MS Office suite. Excellent communication, leadership, and problem-solving skills. Experience working in a corporate or industrial environment is preferred. Relevant certifications (e.g., PMP, PRINCE2) are advantageous. Required Skills: Strong organisational and time management skills Ability to manage multiple projects simultaneously Excellent negotiation and conflict resolution abilities Detail-oriented with a focus on quality and precision Adaptability to changing priorities and deadlinesAt JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Senior Small Works Manager we invite you to join our team and make a lasting impact. Location: On-site -Derby, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Mar 10, 2026
Full time
Senior Small Works Manager page is loaded Senior Small Works Managerremote type: On-sitelocations: Derby, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ482169 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Senior Small Works Manager. Based Raynesway, Derby (onsite at Rolls-Royce). Hours 40 (Monday to Friday) JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We are seeking an experienced Senior Small Works Manager to join our team at JLL, working exclusively on the Rolls-Royce account. This role involves overseeing and managing small to medium-sized construction and renovation projects across Rolls-Royce facilities. The ideal candidate will have a strong background in project management, construction, and facility operations. What your day-to-day will look like: Manage multiple small to medium-sized construction and renovation projects simultaneously, ensuring they are completed on time, within budget, and to the highest quality standards. Develop and maintain project schedules, budgets, and resource allocation plans. Coordinate with Rolls-Royce stakeholders, contractors, suppliers, and internal JLL teams to ensure smooth project execution. Conduct regular site visits to monitor progress, identify potential issues, and implement solutions proactively. Ensure compliance with health and safety regulations, building codes, and Rolls-Royce's specific requirements. Prepare and present project status reports to Rolls-Royce and JLL management. Manage the procurement process for materials and services, negotiating contracts and maintaining vendor relationships. Implement and oversee quality control measures throughout project lifecycles. Mentor and guide junior team members in project management best practices. Continuously improve processes and procedures to enhance efficiency and project outcomes. Required Experience: Experience in managing small works projects. Strong knowledge of building or facilities maintenance methods, building systems, and industry regulations. Proficiency in project management software and MS Office suite. Excellent communication, leadership, and problem-solving skills. Experience working in a corporate or industrial environment is preferred. Relevant certifications (e.g., PMP, PRINCE2) are advantageous. Required Skills: Strong organisational and time management skills Ability to manage multiple projects simultaneously Excellent negotiation and conflict resolution abilities Detail-oriented with a focus on quality and precision Adaptability to changing priorities and deadlinesAt JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Senior Small Works Manager we invite you to join our team and make a lasting impact. Location: On-site -Derby, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Intro Cedar is currently partnered with a global consumer business to secure a Finance Manager on a 6-month fixed-term contract in Peterborough. The role offers a salary of between £65,000-£75000 pro rata and will support the finance function during a period of operational activity and reporting requirements. The Company This global consumer business operates at significant scale, supplying major retail customers across multiple markets. The Group employs thousands of people internationally and generates multi-billion-pound revenues, with the UK representing a substantial and strategically important division. The organisation is undergoing a period of transformation, including finance systems implementation and operational modernisation. The Role As Finance Manager, you will support the core finance function across reporting, forecasting, and financial control, working closely with group finance, auditors, and operational stakeholders. Responsibilities will include: Ownership of accurate monthly reporting and supporting weekly performance reporting across the UK business Supporting budgeting, forecasting, and financial modelling processes Maintaining strong financial controls and ensuring compliance across finance processes Liaising with auditors, group finance, and external stakeholders where required Providing analytical insight to support operational and commercial decision-making Managing multiple deadlines within a fast-paced, complex environment Supporting improvements to finance processes and reporting quality Your Profile You will ideally have: A formal accountancy qualification (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Manager or similar senior finance role FMCG experience is essential Strong analytical capability with excellent attention to detail and accuracy Advanced Excel capability and experience working with financial systems, ideally D365 Strong experience across budgeting, forecasting, and financial modelling A solid understanding of financial controls and compliance The ability to manage competing priorities and deadlines effectively Clear and confident communication skills with the ability to work across multiple stakeholders A proactive, organised, and hands-on approach to delivery Prior interim / contract experience would be beneficial but not essential Compensation & Benefits As well as a salary of between £65,000-£75000 pro rata, the role offers exposure to a large-scale, complex international group and the opportunity to support a critical finance function during a period of transformation. The position will run for an initial 6-month fixed-term contract and will be based in Peterborough, accessible via major transport routes.
Mar 10, 2026
Contractor
Intro Cedar is currently partnered with a global consumer business to secure a Finance Manager on a 6-month fixed-term contract in Peterborough. The role offers a salary of between £65,000-£75000 pro rata and will support the finance function during a period of operational activity and reporting requirements. The Company This global consumer business operates at significant scale, supplying major retail customers across multiple markets. The Group employs thousands of people internationally and generates multi-billion-pound revenues, with the UK representing a substantial and strategically important division. The organisation is undergoing a period of transformation, including finance systems implementation and operational modernisation. The Role As Finance Manager, you will support the core finance function across reporting, forecasting, and financial control, working closely with group finance, auditors, and operational stakeholders. Responsibilities will include: Ownership of accurate monthly reporting and supporting weekly performance reporting across the UK business Supporting budgeting, forecasting, and financial modelling processes Maintaining strong financial controls and ensuring compliance across finance processes Liaising with auditors, group finance, and external stakeholders where required Providing analytical insight to support operational and commercial decision-making Managing multiple deadlines within a fast-paced, complex environment Supporting improvements to finance processes and reporting quality Your Profile You will ideally have: A formal accountancy qualification (ACA, ACCA, CIMA or equivalent) Proven experience in a Finance Manager or similar senior finance role FMCG experience is essential Strong analytical capability with excellent attention to detail and accuracy Advanced Excel capability and experience working with financial systems, ideally D365 Strong experience across budgeting, forecasting, and financial modelling A solid understanding of financial controls and compliance The ability to manage competing priorities and deadlines effectively Clear and confident communication skills with the ability to work across multiple stakeholders A proactive, organised, and hands-on approach to delivery Prior interim / contract experience would be beneficial but not essential Compensation & Benefits As well as a salary of between £65,000-£75000 pro rata, the role offers exposure to a large-scale, complex international group and the opportunity to support a critical finance function during a period of transformation. The position will run for an initial 6-month fixed-term contract and will be based in Peterborough, accessible via major transport routes.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
Mar 10, 2026
Full time
We are exclusively supporting a client within the property services sector to recruit for a Head of Operations for one of their key divisions. The position will form an integral link between the business and its clients, ensuring a seamless service is provided. You will have control over a range of internal personnel and the divisional P&L. The business has seen excellent growth recently and this is set to continue as they have brought in new key personnel across the management team within the last 18 months. This recruit is the next senior hire within the company to help support that growth long term. Key responsibilities Operational Leadership & Service Delivery: • Provide senior leadership across all divisional operations • Ensure all works are delivered to agreed SLAs, KPIs, contractual commitments, and quality standards. • Own end-to-end contract mobilisation, from point of sale through to operational go-live. • Implement and maintain consistent quality assurance processes. • Conduct regular operational reviews to identify service risks, trends, and improvement opportunities. Partner Procurement & Management: • Procure, appoint, and manage all third-party partners. • Negotiate commercial terms, rate cards, SLAs, and contractual frameworks. • Maintain and manage an approved partner network with defined performance standards. • Monitor partner quality, compliance, utilisation, and cost effectiveness. Commercial & Financial Accountability: • Hold full ownership of the Divisions P&L, ensuring cost control, margin protection, and profitability. • Manage operational costings, procurement spend, subcontractor costs, fleet costs, and stock investment. • Produce accurate forecasts, budgets, and performance reports for senior leadership. • Protect cashflow by ensuring timely project completions, billing triggers, equipment recovery, and asset control. Sales Enablement & Stock Prioritisation: • Work closely with the National Sales Manager to align operational capability with sales strategy and pipeline. • Ensure in-house stock is actively prioritised and pushed to market. • Ensure sales teams are fully briefed on available equipment, priority products, margin drivers, and delivery constraints. • Provide technical and operational input to bids, tenders, pricing models, and client proposals. • Support key client meetings and presentations where operational expertise is required. Warehouse, Stock & Asset Management: • Take full accountability for warehouse operations, logistics, and asset management. • Maintain accurate asset registers and stock control systems across all security equipment. • Conduct regular stocktakes, audits, and reconciliation exercises. • Manage equipment lifecycle planning, including servicing, testing, repairs, refurbishment, and replacement. • Ensure fleet vehicles are compliant, serviced, and fit for purpose. • Minimise equipment loss, downtime, and inefficiency to protect revenue and margin. Compliance, ISO & Governance: • Own and manage all relevant ISO accreditations. • Lead internal audits and manage external accreditation and surveillance audits. • Ensure full compliance with UK legislation and industry standards. • Maintain ownership of registrations with relevant bodies. • Maintain a divisional risk register, identifying operational, financial, compliance, and reputational risks. Health & Safety Leadership: • Act as the senior operational lead for Health & Safety across the division. • Investigate incidents, near misses, and non-conformances, implementing corrective actions. • Promote a strong safety-first culture across employees and partners. Process Improvement, Systems & Innovation: • Continuously review and improve operational processes to drive efficiency, scalability, and quality. • Ensure accurate and timely use of CRM and operational systems (including Salesforce). • Identify and introduce new technologies and innovations to maintain market competitiveness. Customer, Brand & Stakeholder Management: • Act as a senior, professional, client-facing representative. • Conduct regular service delivery reviews with customers, ensuring expectations are met or exceeded. • Manage escalations and resolve service delivery issues professionally and effectively. • Ensure operational delivery aligns with brand values and group standards. Leadership & People Development: • Lead, manage, and develop a range of internal staff • Conduct regular one-to-one meetings, performance reviews, and development planning. • Identify training needs and ensure consistent delivery of product, process, and compliance training. • Build a high-performance, accountable, and customer-focused culture. If you are interested in this position please apply immediately to be considered and we are only able to respond to successful applicants due to high levels of responses across our advertised positions.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 10, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Business Development Manager Our client is a leading engineering and maintenance provider, supporting customers across multiple sectors including chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables, and food & beverage. They are looking for a Business Development Manager with strong experience operating across mechanical, electrical, and scaffolding contracting environments. Skilled at identifying new business opportunities, developing strategic client relationships, and driving revenue growth within construction, infrastructure, and industrial markets. This role focuses on business in the South of the UK - it offers a competitive salary and benefits package. Key Responsibilities Business Growth: Implement innovative strategies to optimize competitive advantage and secure new sales in chosen sectors. Sales Targets: Achieve sales and growth targets aligned with budgets and forecasts. Networking: Build relationships with key industry players and partners to generate new opportunities. Lead Generation: Identify market trends, new leads, and potential business partners. Sector Development: Grow established and new market sectors through sales and account management. Negotiation: Secure agreements with new partners and ensure contracts align with business delivery requirements. Customer Relationship Management: Develop and maintain long-term relationships with key stakeholders, ensuring excellent service throughout the contract lifecycle. Market Analysis: Provide insights on market trends and competitor activity to inform business planning. Sales Culture: Promote and embed the sales and customer relationship culture. Key Account Management: Collaborate with operational teams to manage and develop key accounts. Experience & Qualifications Proven experience in Oil & Gas, Nuclear, Process, Power, and Pharma markets with strong industry networks. Track record in Business Development and Sales conversion at senior level, selling on a value basis. Experience with multi-discipline maintenance and project frameworks, construction projects, and turnarounds. Operational experience in relevant sectors (customer or supply chain roles preferred). Ability to manage competing priorities under pressure and meet strict deadlines. Strong communication skills (presentations and written proposals). Self-motivated and success-oriented. Education: HNC/HND/Degree level preferred. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 10, 2026
Full time
Business Development Manager Our client is a leading engineering and maintenance provider, supporting customers across multiple sectors including chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables, and food & beverage. They are looking for a Business Development Manager with strong experience operating across mechanical, electrical, and scaffolding contracting environments. Skilled at identifying new business opportunities, developing strategic client relationships, and driving revenue growth within construction, infrastructure, and industrial markets. This role focuses on business in the South of the UK - it offers a competitive salary and benefits package. Key Responsibilities Business Growth: Implement innovative strategies to optimize competitive advantage and secure new sales in chosen sectors. Sales Targets: Achieve sales and growth targets aligned with budgets and forecasts. Networking: Build relationships with key industry players and partners to generate new opportunities. Lead Generation: Identify market trends, new leads, and potential business partners. Sector Development: Grow established and new market sectors through sales and account management. Negotiation: Secure agreements with new partners and ensure contracts align with business delivery requirements. Customer Relationship Management: Develop and maintain long-term relationships with key stakeholders, ensuring excellent service throughout the contract lifecycle. Market Analysis: Provide insights on market trends and competitor activity to inform business planning. Sales Culture: Promote and embed the sales and customer relationship culture. Key Account Management: Collaborate with operational teams to manage and develop key accounts. Experience & Qualifications Proven experience in Oil & Gas, Nuclear, Process, Power, and Pharma markets with strong industry networks. Track record in Business Development and Sales conversion at senior level, selling on a value basis. Experience with multi-discipline maintenance and project frameworks, construction projects, and turnarounds. Operational experience in relevant sectors (customer or supply chain roles preferred). Ability to manage competing priorities under pressure and meet strict deadlines. Strong communication skills (presentations and written proposals). Self-motivated and success-oriented. Education: HNC/HND/Degree level preferred. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Finance Manager Location: Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 42,500 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a Finance Manager to join our established team at our Head Office in Bromsgrove. Reporting to the Senior Financial Accountant, you will be responsible for managing and mentoring the Fostering Management Accounts Team, ensuring a robust control environment and maintaining the integrity of financial accounts and management reporting. Key Responsibilities Manage and develop trainee management accountants, building capability and supporting professional development Produce timely and accurate monthly management accounts for multiple entities, including consolidation of all group entities in accordance with the month-end timetable Establish effective relationships with operational partners through the provision of accurate and timely financial information Provide high-quality financial commentary to the Senior Management Team Maintain balance sheet integrity in line with the balance sheet reconciliation and substantiation policy, raising risks and issues and ensuring appropriate resolution Prepare monthly reporting of balance sheet movements Maintain a strong control environment, working collaboratively with the business to ensure policies and procedures are adhered to Support the provision of information for tax and statutory reporting to ensure compliance with applicable legislative frameworks About You A relevant professional qualification (ACCA/ACA/CIMA or equivalent) Strong technical accounting knowledge Confident communicator with strong stakeholder management skills Experience maintaining a robust financial control environment Excellent analytical skills, with the ability to translate data into meaningful insight Previous leadership or people development experience For an informal discussion, please contact Kate Fokes on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to close this advert without notification. PandoLogic. Category:Finance,
Mar 10, 2026
Full time
Finance Manager Location: Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 42,500 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a Finance Manager to join our established team at our Head Office in Bromsgrove. Reporting to the Senior Financial Accountant, you will be responsible for managing and mentoring the Fostering Management Accounts Team, ensuring a robust control environment and maintaining the integrity of financial accounts and management reporting. Key Responsibilities Manage and develop trainee management accountants, building capability and supporting professional development Produce timely and accurate monthly management accounts for multiple entities, including consolidation of all group entities in accordance with the month-end timetable Establish effective relationships with operational partners through the provision of accurate and timely financial information Provide high-quality financial commentary to the Senior Management Team Maintain balance sheet integrity in line with the balance sheet reconciliation and substantiation policy, raising risks and issues and ensuring appropriate resolution Prepare monthly reporting of balance sheet movements Maintain a strong control environment, working collaboratively with the business to ensure policies and procedures are adhered to Support the provision of information for tax and statutory reporting to ensure compliance with applicable legislative frameworks About You A relevant professional qualification (ACCA/ACA/CIMA or equivalent) Strong technical accounting knowledge Confident communicator with strong stakeholder management skills Experience maintaining a robust financial control environment Excellent analytical skills, with the ability to translate data into meaningful insight Previous leadership or people development experience For an informal discussion, please contact Kate Fokes on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to close this advert without notification. PandoLogic. Category:Finance,
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We recruiting for an Senior Employee Relations Advisor to join our team and play an integral role within the HR function, and provide a proactive Senior Employee relations Advisor, covering all aspects of employee relations. The role holder will be required independently manage high volumes of cases with varying levels of complexity, with a customer focus to ensure matters are handled efficiently, fairly, and consistently. They will also support in driving management capability and confidence across all areas of the business, by providing training and coaching. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Discretionary bonus Excellent pension scheme Key Responsibilities: To own and support the delivery of a commercial and pragmatic Senior employee relations Advisor providing professional guidance and advice on employment law and company practices. Key accountabilities will include: Employee Relations Acting as the main point of contact for all ER queries for both UK and Hong Kong employees Taking ownership of all ER issues such as disciplinary's, performance management, grievances, early conciliations and employment tribunal cases. Provide technical support on team changes, restructures and redundancy's. Recording, reporting and managing all ER data. Ensure the relevant HR databases are up to date, accurate and complies with legalisation. Proactively drive improvement within management practices through coaching, training and advising on HR policies and practices. Drive performance through embedding process and keeping employee effectiveness on the agenda. Manage the employee experience in line with our brand values. Training In conjunction with Learning & Development, develop training materials to upskill Managers on key ER processes. Implement a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness. Plan, facilitate and deliver training sessions to Managers. Project work Assist the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law. Proactively drive continuous improvement within our ER processes, to promote more efficient and relevant ways of working. To work with other HR Specialists (L&D, Employee communications, payroll) to ensure their activities reflect a positive framework of good employee relations. Data Reporting Collate relevant HR data in preparation for the 4 weekly board report from the HR team. Use relevant HR data to identify trends and provide insights into the different business areas. Provide ad hoc reports as required. Person Specification This is a hybrid role and the role holder will be required to work in the office 3 days per week. Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis. Effective coaching and interpersonal skills. Exceptional attention to detail. Effective team worker and follows a collaborative approach. Able to deliver training sessions to a wide audience. Up to date knowledge on employment legislation. Can multi-task and prioritise workload to meet deadlines. An ability to maintain the highest level of confidentiality and sensitivity in difficult situations. Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Mar 10, 2026
Full time
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We recruiting for an Senior Employee Relations Advisor to join our team and play an integral role within the HR function, and provide a proactive Senior Employee relations Advisor, covering all aspects of employee relations. The role holder will be required independently manage high volumes of cases with varying levels of complexity, with a customer focus to ensure matters are handled efficiently, fairly, and consistently. They will also support in driving management capability and confidence across all areas of the business, by providing training and coaching. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Discretionary bonus Excellent pension scheme Key Responsibilities: To own and support the delivery of a commercial and pragmatic Senior employee relations Advisor providing professional guidance and advice on employment law and company practices. Key accountabilities will include: Employee Relations Acting as the main point of contact for all ER queries for both UK and Hong Kong employees Taking ownership of all ER issues such as disciplinary's, performance management, grievances, early conciliations and employment tribunal cases. Provide technical support on team changes, restructures and redundancy's. Recording, reporting and managing all ER data. Ensure the relevant HR databases are up to date, accurate and complies with legalisation. Proactively drive improvement within management practices through coaching, training and advising on HR policies and practices. Drive performance through embedding process and keeping employee effectiveness on the agenda. Manage the employee experience in line with our brand values. Training In conjunction with Learning & Development, develop training materials to upskill Managers on key ER processes. Implement a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness. Plan, facilitate and deliver training sessions to Managers. Project work Assist the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law. Proactively drive continuous improvement within our ER processes, to promote more efficient and relevant ways of working. To work with other HR Specialists (L&D, Employee communications, payroll) to ensure their activities reflect a positive framework of good employee relations. Data Reporting Collate relevant HR data in preparation for the 4 weekly board report from the HR team. Use relevant HR data to identify trends and provide insights into the different business areas. Provide ad hoc reports as required. Person Specification This is a hybrid role and the role holder will be required to work in the office 3 days per week. Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis. Effective coaching and interpersonal skills. Exceptional attention to detail. Effective team worker and follows a collaborative approach. Able to deliver training sessions to a wide audience. Up to date knowledge on employment legislation. Can multi-task and prioritise workload to meet deadlines. An ability to maintain the highest level of confidentiality and sensitivity in difficult situations. Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Finance Manager Location: Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 42,500 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a Finance Manager to join our established team at our Head Office in Bromsgrove. Reporting to the Senior Financial Accountant, you will be responsible for managing and mentoring the Fostering Management Accounts Team, ensuring a robust control environment and maintaining the integrity of financial accounts and management reporting. Key Responsibilities Manage and develop trainee management accountants, building capability and supporting professional development Produce timely and accurate monthly management accounts for multiple entities, including consolidation of all group entities in accordance with the month-end timetable Establish effective relationships with operational partners through the provision of accurate and timely financial information Provide high-quality financial commentary to the Senior Management Team Maintain balance sheet integrity in line with the balance sheet reconciliation and substantiation policy, raising risks and issues and ensuring appropriate resolution Prepare monthly reporting of balance sheet movements Maintain a strong control environment, working collaboratively with the business to ensure policies and procedures are adhered to Support the provision of information for tax and statutory reporting to ensure compliance with applicable legislative frameworks About You A relevant professional qualification (ACCA/ACA/CIMA or equivalent) Strong technical accounting knowledge Confident communicator with strong stakeholder management skills Experience maintaining a robust financial control environment Excellent analytical skills, with the ability to translate data into meaningful insight Previous leadership or people development experience For an informal discussion, please contact Kate Fokes on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to close this advert without notification. PandoLogic. Category:Finance,
Mar 10, 2026
Full time
Finance Manager Location: Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Up to 42,500 per annum Benefits: 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies that have been passionately improving the lives of young people for over 30 years, as well as Education, Residential and Leaving Care services, and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff, and believe in their futures. What We Are Looking For We are looking for a Finance Manager to join our established team at our Head Office in Bromsgrove. Reporting to the Senior Financial Accountant, you will be responsible for managing and mentoring the Fostering Management Accounts Team, ensuring a robust control environment and maintaining the integrity of financial accounts and management reporting. Key Responsibilities Manage and develop trainee management accountants, building capability and supporting professional development Produce timely and accurate monthly management accounts for multiple entities, including consolidation of all group entities in accordance with the month-end timetable Establish effective relationships with operational partners through the provision of accurate and timely financial information Provide high-quality financial commentary to the Senior Management Team Maintain balance sheet integrity in line with the balance sheet reconciliation and substantiation policy, raising risks and issues and ensuring appropriate resolution Prepare monthly reporting of balance sheet movements Maintain a strong control environment, working collaboratively with the business to ensure policies and procedures are adhered to Support the provision of information for tax and statutory reporting to ensure compliance with applicable legislative frameworks About You A relevant professional qualification (ACCA/ACA/CIMA or equivalent) Strong technical accounting knowledge Confident communicator with strong stakeholder management skills Experience maintaining a robust financial control environment Excellent analytical skills, with the ability to translate data into meaningful insight Previous leadership or people development experience For an informal discussion, please contact Kate Fokes on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We reserve the right to close this advert without notification. PandoLogic. Category:Finance,
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving. You ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment. As a Senior Relationship Manager you will: Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service. Handle financial administration, including bookkeeping, reconciliation, and payments. Ensure all activities comply with UK charity law and regulatory standards. Liaise effectively with clients, intermediaries, and third party providers. Support process improvements, team development, and external communications. Represent the organisation at events and networking opportunities. To be successful, you must have experience: Significant experience in grant making and compliance within the charity sector. Proven track record in relationship management, ideally with HNW/UHNW clients. Exceptional communication and client stewardship skills. Strong organisational abilities and attention to detail. Proficient in Microsoft Office and comfortable handling sensitive data. Proactive, solution oriented, and able to thrive in a fast moving environment. Salary: Starting salary £40,000+ bonus Contract type: Full-time, permanent Location- London, hybrid working Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 10, 2026
Full time
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving. You ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment. As a Senior Relationship Manager you will: Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service. Handle financial administration, including bookkeeping, reconciliation, and payments. Ensure all activities comply with UK charity law and regulatory standards. Liaise effectively with clients, intermediaries, and third party providers. Support process improvements, team development, and external communications. Represent the organisation at events and networking opportunities. To be successful, you must have experience: Significant experience in grant making and compliance within the charity sector. Proven track record in relationship management, ideally with HNW/UHNW clients. Exceptional communication and client stewardship skills. Strong organisational abilities and attention to detail. Proficient in Microsoft Office and comfortable handling sensitive data. Proactive, solution oriented, and able to thrive in a fast moving environment. Salary: Starting salary £40,000+ bonus Contract type: Full-time, permanent Location- London, hybrid working Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Overview A leading global consultancy is seeking a Payroll Manager for a 12-month fixed-term contract based in London. This role focuses on both UK payroll management and EMEA-wide payroll transformation initiatives, with collaboration across international teams to streamline processes and drive operational excellence. The position offers a hybrid working model, a culture that promotes inclusivity and professional growth, and opportunities to optimise payroll operations and contribute to meaningful change. What You'll Do Oversee the collection and documentation of all monthly payroll input data for the UK operation, ensuring every amendment-such as new starters, leavers, salary changes, bonuses, benefits, overtime, unpaid leave, and company maternity pay-is accurately processed. Act as the primary point of contact for all payroll-related queries within the UK organisation while providing support for EMEA-focused payroll issues as they arise. Manage statutory calculations including Statutory Sick Pay, Statutory Maternity Pay, and Statutory Paternity Pay with precision and compliance. Collaborate closely with the Global Payroll team based in the US to ensure timely and accurate completion of payroll cycles by running pre-payroll checks and resolving anomalies. Support employees with all payroll queries and partner with the Benefits Manager to address pay-related benefits questions efficiently. Ensure full compliance with HMRC reporting requirements by managing submissions and maintaining up-to-date records. Assist in establishing new payroll systems and processes across other EMEA offices as part of ongoing expansion or transformation efforts. Lead initiatives aimed at optimising and standardising payroll processes throughout EMEA by identifying opportunities for automation, system enhancements, and vendor consolidation. Support system implementations, upgrades, and integrations between payroll platforms, HRIS solutions, and finance systems to improve efficiency. Develop and monitor key performance indicators (KPIs), service level agreements (SLAs), and other metrics to track payroll performance across regions. What You'll Bring Your proven track record as a Payroll Manager with deep technical knowledge of complex systems like ADP or Oracle, plus practical experience navigating UK regulations such as PAYE and NIC. Analytical mindset with strong academic credentials in Maths and English, enabling accurate data interpretation and attention to detail. Project management expertise to oversee implementations or migrations across multiple teams or geographies. Advanced Excel skills to manipulate large data sets efficiently without sacrificing accuracy. Strong interpersonal skills to communicate clearly at all levels and build trust with stakeholders across HR, Finance, Legal, and external providers. Discretion when handling confidential information and a reliable partner within HR, Finance, Legal departments as well as external vendors. Enthusiasm for continuous improvement and the ability to contribute strategically by identifying opportunities for optimisation. Demonstrated experience managing complex payroll systems such as ADP or Oracle within a professional services environment. Comprehensive understanding of PAYE and NIC legislation for regulatory navigation. Familiarity with EMEA payrolls-particularly German processes-is advantageous but not mandatory; willingness to learn regional nuances is valued. Proven project management skills, especially relating to payroll implementations or system migrations with multiple stakeholders. Strong academic background in Maths and English to underpin analytical problem-solving. Advanced Excel proficiency for handling large datasets with high accuracy. Consistent delivery of high-quality outputs with attention to detail and reliability as a team member. Ability to prioritise tasks under pressure to meet deadlines while ensuring quality and compliance. Excellent interpersonal communication to build credibility at all levels, including senior management. Discretion with sensitive information and a commitment to confidentiality and trustworthiness. What Sets this Company Apart This organisation emphasizes an inclusive environment where every employee's voice is valued. Diversity is celebrated as part of daily operations, with a hybrid working model that blends remote autonomy with collaborative office-based work. The company offers market-leading benefits, including comprehensive health coverage, generous time-off policies, and financial planning resources. Professional development opportunities are available to staff at every career stage, with core values centred on respect, equity, accountability, and meaningful impact for clients and wider communities. About the Job Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Contract Type: Permanent Focus: Finance & Accounting Workplace Type: Hybrid Experience Level: Senior Management Location: London Salary: £75,000 - £85,000 per annum Date posted: 6 February 2026 Consultant: Ella Killbride Job Reference: R1FODI-B1B2B5BD FULL_TIME Date posted: 6 February 2026 Robert Walters URL:
Mar 10, 2026
Full time
Overview A leading global consultancy is seeking a Payroll Manager for a 12-month fixed-term contract based in London. This role focuses on both UK payroll management and EMEA-wide payroll transformation initiatives, with collaboration across international teams to streamline processes and drive operational excellence. The position offers a hybrid working model, a culture that promotes inclusivity and professional growth, and opportunities to optimise payroll operations and contribute to meaningful change. What You'll Do Oversee the collection and documentation of all monthly payroll input data for the UK operation, ensuring every amendment-such as new starters, leavers, salary changes, bonuses, benefits, overtime, unpaid leave, and company maternity pay-is accurately processed. Act as the primary point of contact for all payroll-related queries within the UK organisation while providing support for EMEA-focused payroll issues as they arise. Manage statutory calculations including Statutory Sick Pay, Statutory Maternity Pay, and Statutory Paternity Pay with precision and compliance. Collaborate closely with the Global Payroll team based in the US to ensure timely and accurate completion of payroll cycles by running pre-payroll checks and resolving anomalies. Support employees with all payroll queries and partner with the Benefits Manager to address pay-related benefits questions efficiently. Ensure full compliance with HMRC reporting requirements by managing submissions and maintaining up-to-date records. Assist in establishing new payroll systems and processes across other EMEA offices as part of ongoing expansion or transformation efforts. Lead initiatives aimed at optimising and standardising payroll processes throughout EMEA by identifying opportunities for automation, system enhancements, and vendor consolidation. Support system implementations, upgrades, and integrations between payroll platforms, HRIS solutions, and finance systems to improve efficiency. Develop and monitor key performance indicators (KPIs), service level agreements (SLAs), and other metrics to track payroll performance across regions. What You'll Bring Your proven track record as a Payroll Manager with deep technical knowledge of complex systems like ADP or Oracle, plus practical experience navigating UK regulations such as PAYE and NIC. Analytical mindset with strong academic credentials in Maths and English, enabling accurate data interpretation and attention to detail. Project management expertise to oversee implementations or migrations across multiple teams or geographies. Advanced Excel skills to manipulate large data sets efficiently without sacrificing accuracy. Strong interpersonal skills to communicate clearly at all levels and build trust with stakeholders across HR, Finance, Legal, and external providers. Discretion when handling confidential information and a reliable partner within HR, Finance, Legal departments as well as external vendors. Enthusiasm for continuous improvement and the ability to contribute strategically by identifying opportunities for optimisation. Demonstrated experience managing complex payroll systems such as ADP or Oracle within a professional services environment. Comprehensive understanding of PAYE and NIC legislation for regulatory navigation. Familiarity with EMEA payrolls-particularly German processes-is advantageous but not mandatory; willingness to learn regional nuances is valued. Proven project management skills, especially relating to payroll implementations or system migrations with multiple stakeholders. Strong academic background in Maths and English to underpin analytical problem-solving. Advanced Excel proficiency for handling large datasets with high accuracy. Consistent delivery of high-quality outputs with attention to detail and reliability as a team member. Ability to prioritise tasks under pressure to meet deadlines while ensuring quality and compliance. Excellent interpersonal communication to build credibility at all levels, including senior management. Discretion with sensitive information and a commitment to confidentiality and trustworthiness. What Sets this Company Apart This organisation emphasizes an inclusive environment where every employee's voice is valued. Diversity is celebrated as part of daily operations, with a hybrid working model that blends remote autonomy with collaborative office-based work. The company offers market-leading benefits, including comprehensive health coverage, generous time-off policies, and financial planning resources. Professional development opportunities are available to staff at every career stage, with core values centred on respect, equity, accountability, and meaningful impact for clients and wider communities. About the Job Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. Contract Type: Permanent Focus: Finance & Accounting Workplace Type: Hybrid Experience Level: Senior Management Location: London Salary: £75,000 - £85,000 per annum Date posted: 6 February 2026 Consultant: Ella Killbride Job Reference: R1FODI-B1B2B5BD FULL_TIME Date posted: 6 February 2026 Robert Walters URL:
Driver Hire Group Services Ltd
Bradford, Yorkshire
This is an exciting opportunity for to join our busy National Accounts Team as a National Sales Executive, reporting into our Head of Sales. Driver Hire is the UK s largest specialist logistics recruiter, with over 40 years experience and a nationwide network of 100+ offices, providing temporary and permanent recruitment solutions across the logistics sector. The Role As a National Sales Executive, you will focus on structured outbound sales activity, developing opportunities within our existing National Account customers. These organisations already have signed national agreements with Driver Hire, so your role is about building relationships, uncovering local staffing needs, and introducing the support available under the national agreement. Day-to-day, as a National Sales Executive, you will: Work from structured data and call plans Make measured outbound calls daily Log activity and outcomes accurately Build a qualified pipeline of live opportunities Hand over developed opportunities to National Account Managers for progression You will receive full training, coaching and support in understanding our market, proposition and customer base. This National Sales Executive role offers natural progression further within National Accounts in either the New Business or Account Management Teams depending on your strengths and ambitions. Key Responsibilities In your role as a National Sales Executive, you will: Proactively contact depots and operational sites within National Account customers Follow structured call plans and activity targets Identify, qualify and record opportunities Build and maintain a strong, measurable sales pipeline Use CRM and internal data tools effectively Work closely with National Account Managers to convert opportunities About You This National Sales Executive role suits someone who enjoys structured outbound sales activity and takes satisfaction from building opportunities through consistent effort. We are looking for someone who is: Comfortable making outbound calls daily Commercially curious and confident speaking with operational managers Resilient and positive able to handle objections professionally Target-driven and motivated by measurable results Highly organised and process-oriented A strong communicator, both verbally and in writing Comfortable working with data and CRM systems Degree level education or previous outbound sales experience is desirable but not essential mindset and attitude are more important. Why Join Driver Hire? The National Accounts Sales Executive role demands focus, consistency and determination but in return you ll join a supportive, collaborative environment where development is taken seriously. Many colleagues who joined Driver Hire in similar entry-level roles have progressed into senior Account Management and Sales Leadership positions. We are proud to hold our Investors in People accreditation (since 1995) and to offer a culture that genuinely values internal progression. What We Offer? As a National Sales Executive, you ll receive a competitive package that recognises your efforts and success: Basic salary £27k p.a. Competitive commission structure Pension Healthcare scheme 33 days holiday (including Bank Holidays) An extra paid day off for your birthday Flexible hybrid working Free office parking Optional paid volunteering day Hands-on training and structured coaching Due to the location of our Head Office in Bradford, this National Sales Executive role would suit candidates within commuting distance including Wakefield, Leeds, Huddersfield and Halifax. If you're motivated by structured sales activity and want to build a long-term career within a growing national team, we would love to hear from you.
Mar 10, 2026
Full time
This is an exciting opportunity for to join our busy National Accounts Team as a National Sales Executive, reporting into our Head of Sales. Driver Hire is the UK s largest specialist logistics recruiter, with over 40 years experience and a nationwide network of 100+ offices, providing temporary and permanent recruitment solutions across the logistics sector. The Role As a National Sales Executive, you will focus on structured outbound sales activity, developing opportunities within our existing National Account customers. These organisations already have signed national agreements with Driver Hire, so your role is about building relationships, uncovering local staffing needs, and introducing the support available under the national agreement. Day-to-day, as a National Sales Executive, you will: Work from structured data and call plans Make measured outbound calls daily Log activity and outcomes accurately Build a qualified pipeline of live opportunities Hand over developed opportunities to National Account Managers for progression You will receive full training, coaching and support in understanding our market, proposition and customer base. This National Sales Executive role offers natural progression further within National Accounts in either the New Business or Account Management Teams depending on your strengths and ambitions. Key Responsibilities In your role as a National Sales Executive, you will: Proactively contact depots and operational sites within National Account customers Follow structured call plans and activity targets Identify, qualify and record opportunities Build and maintain a strong, measurable sales pipeline Use CRM and internal data tools effectively Work closely with National Account Managers to convert opportunities About You This National Sales Executive role suits someone who enjoys structured outbound sales activity and takes satisfaction from building opportunities through consistent effort. We are looking for someone who is: Comfortable making outbound calls daily Commercially curious and confident speaking with operational managers Resilient and positive able to handle objections professionally Target-driven and motivated by measurable results Highly organised and process-oriented A strong communicator, both verbally and in writing Comfortable working with data and CRM systems Degree level education or previous outbound sales experience is desirable but not essential mindset and attitude are more important. Why Join Driver Hire? The National Accounts Sales Executive role demands focus, consistency and determination but in return you ll join a supportive, collaborative environment where development is taken seriously. Many colleagues who joined Driver Hire in similar entry-level roles have progressed into senior Account Management and Sales Leadership positions. We are proud to hold our Investors in People accreditation (since 1995) and to offer a culture that genuinely values internal progression. What We Offer? As a National Sales Executive, you ll receive a competitive package that recognises your efforts and success: Basic salary £27k p.a. Competitive commission structure Pension Healthcare scheme 33 days holiday (including Bank Holidays) An extra paid day off for your birthday Flexible hybrid working Free office parking Optional paid volunteering day Hands-on training and structured coaching Due to the location of our Head Office in Bradford, this National Sales Executive role would suit candidates within commuting distance including Wakefield, Leeds, Huddersfield and Halifax. If you're motivated by structured sales activity and want to build a long-term career within a growing national team, we would love to hear from you.
Qualified Audit Senior - Northampton Salary: Dependent on Experience Employment Type: Full-Time, Permanent I'm delighted to be supporting a long-established, highly respected firm of Chartered Accountants in Northampton as they look to strengthen their audit team with an experienced Qualified Audit Senior . This is a fantastic opportunity to join a forward-thinking practice known for its supportive culture, excellent client relationships, and commitment to developing its people. The Opportunity You'll be joining a firm with a genuinely positive reputation in the local market-professional, people-focused, and proud of delivering high-quality service across a diverse portfolio of owner-managed businesses, SMEs, charities, and larger audit clients. Their modern approach, strong values, and investment in employee growth make this a great environment for someone wanting both challenge and progression. Key Responsibilities As a Qualified Audit Senior, you will: Lead onsite audit engagements from planning through to completion Supervise and mentor junior team members, providing coaching and review of work Work closely with managers and partners to deliver accurate, efficient audits Prepare statutory financial statements and manage audit documentation Liaise directly with clients, building strong, professional relationships Ensure audits comply with UK GAAP, ISAs and internal quality standards Contribute to continuous improvement within the audit function About You We're looking for someone who: Is ACA/ACCA qualified (or equivalent) Has solid experience working within practice in an audit-focused role Can confidently lead audit assignments and support junior colleagues Brings strong communication skills and a client-first mindset Enjoys being part of a collaborative, supportive team environment What's on Offer? Competitive salary dependent on experience Clear progression opportunities within a growing audit team Ongoing professional development and CPD support A friendly culture, and a firm that genuinely values its people If you're a motivated Audit Senior looking for a role where you'll be supported, challenged, and appreciated, please apply here.
Mar 10, 2026
Full time
Qualified Audit Senior - Northampton Salary: Dependent on Experience Employment Type: Full-Time, Permanent I'm delighted to be supporting a long-established, highly respected firm of Chartered Accountants in Northampton as they look to strengthen their audit team with an experienced Qualified Audit Senior . This is a fantastic opportunity to join a forward-thinking practice known for its supportive culture, excellent client relationships, and commitment to developing its people. The Opportunity You'll be joining a firm with a genuinely positive reputation in the local market-professional, people-focused, and proud of delivering high-quality service across a diverse portfolio of owner-managed businesses, SMEs, charities, and larger audit clients. Their modern approach, strong values, and investment in employee growth make this a great environment for someone wanting both challenge and progression. Key Responsibilities As a Qualified Audit Senior, you will: Lead onsite audit engagements from planning through to completion Supervise and mentor junior team members, providing coaching and review of work Work closely with managers and partners to deliver accurate, efficient audits Prepare statutory financial statements and manage audit documentation Liaise directly with clients, building strong, professional relationships Ensure audits comply with UK GAAP, ISAs and internal quality standards Contribute to continuous improvement within the audit function About You We're looking for someone who: Is ACA/ACCA qualified (or equivalent) Has solid experience working within practice in an audit-focused role Can confidently lead audit assignments and support junior colleagues Brings strong communication skills and a client-first mindset Enjoys being part of a collaborative, supportive team environment What's on Offer? Competitive salary dependent on experience Clear progression opportunities within a growing audit team Ongoing professional development and CPD support A friendly culture, and a firm that genuinely values its people If you're a motivated Audit Senior looking for a role where you'll be supported, challenged, and appreciated, please apply here.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be someone with; A thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. For those involved in Capital Markets transactions a good knowledge of the relevant legislation. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Purpose The Customer Success Team is at the heart of ACI customer experience. From initial onboarding to ongoing roll out, adoption, and expansion, we guide ACI Customers through their payments journey while ensuring they achieve their desired outcomes. We understand our customers' goals as trusted advisors and recommend solutions to the challenges they face. Typical day at ACI Drive success for ACI customer with fast, simple, and secure payments, from around the world Consult customers on their journey to optimize their payments program through adoption/renewal/expansion of ACI solutions Communicate/negotiate commercial and (high level) technical interactions to deliver positive outcomes Understand customers' business challenges and industry trends to consult on how ACI can support their objectives Serve as a trusted advisor to customers by establishing, maturing, and executing their payment strategies Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives Maintain accuracy of customer data in internal systems (e.g. Salesforce) required to support audit functions Responsible for supporting the growth of revenue for Tier 1 customers that has direct impact on a segment's P&L Support execution of account plans in a self directed manner and within segment strategy Build/maintain relationships with decision makers of key accounts, creating brand advocates Provide operational support to Senior and Principal CSMs on key Tier 1 accounts e.g run service reviews, service reporting and point of escalation for customers Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Perform other duties as assigned. Qualifications Bachelor's degree in related field or equivalent experience. Proficient level of Payments/Vertical knowledge Successfully presents/facilitates discussion with regular key stakeholders Consistently delivers positive outcomes Solves complex problems and generates ideas to enable customers to succeed and grow their BoB Operates well in ambiguous situations Influences peers and builds brand advocates Proficient communication/ presentation/ negotiation skills Self directed planning & interactions with some direction Guided planning and interactions Impeccable follow up and attention to detail Core Capabilities Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the UK on a full time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( The ACI Worldwide recruitment team will always follow official channels and will never request payment.
Mar 10, 2026
Full time
Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Purpose The Customer Success Team is at the heart of ACI customer experience. From initial onboarding to ongoing roll out, adoption, and expansion, we guide ACI Customers through their payments journey while ensuring they achieve their desired outcomes. We understand our customers' goals as trusted advisors and recommend solutions to the challenges they face. Typical day at ACI Drive success for ACI customer with fast, simple, and secure payments, from around the world Consult customers on their journey to optimize their payments program through adoption/renewal/expansion of ACI solutions Communicate/negotiate commercial and (high level) technical interactions to deliver positive outcomes Understand customers' business challenges and industry trends to consult on how ACI can support their objectives Serve as a trusted advisor to customers by establishing, maturing, and executing their payment strategies Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives Maintain accuracy of customer data in internal systems (e.g. Salesforce) required to support audit functions Responsible for supporting the growth of revenue for Tier 1 customers that has direct impact on a segment's P&L Support execution of account plans in a self directed manner and within segment strategy Build/maintain relationships with decision makers of key accounts, creating brand advocates Provide operational support to Senior and Principal CSMs on key Tier 1 accounts e.g run service reviews, service reporting and point of escalation for customers Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Perform other duties as assigned. Qualifications Bachelor's degree in related field or equivalent experience. Proficient level of Payments/Vertical knowledge Successfully presents/facilitates discussion with regular key stakeholders Consistently delivers positive outcomes Solves complex problems and generates ideas to enable customers to succeed and grow their BoB Operates well in ambiguous situations Influences peers and builds brand advocates Proficient communication/ presentation/ negotiation skills Self directed planning & interactions with some direction Guided planning and interactions Impeccable follow up and attention to detail Core Capabilities Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the UK on a full time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( The ACI Worldwide recruitment team will always follow official channels and will never request payment.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
