This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
Feb 28, 2026
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 28, 2026
Full time
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ernst & Young Advisory Services Sdn Bhd
Leeds, Yorkshire
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. Our VAT professionals help clients identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs and ensuring indirect taxes are handled correctly. They advise how indirect taxes such as value added tax (VAT) or goods & services tax (GST) impinge on the client's supply chain and financial and accounting systems. We are looking for a confident Indirect Tax professional to join the team as a Senior Manager Your key responsibilities Build and maintain tax relationships with clients and provide high levels of client service Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations Contribute to winning new work by proactively managing existing clients and contribute to winning new clients Manage the successful delivery of tax projects, ensuring technical excellence and practical/business driven approach takenResponsible for day-to-day delivery of client liaison Key member of one of the client service groups providing full tax services to a client portfolio Skills and attributes for success What we look for Relevant Tax experience within Indirect Tax Strong Tax technical skills and keen to develop further Ability to build strong client relationships Excellent communicator in range of situations both written and oral Ability to identify areas of risk, carry out an effective review and know when to refer upwards Client focused and commercially aware Relationship management skills with ability to manage client expectations Team player with ability to build effective relationships at all levels VAT Tax from a large accountancy or in-house team ATT / ACA / CA / Tax Inspectors with full Technical Training course / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualification What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Feb 28, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Tax is a market leader, renowned for delivering sustainable growth and empowering our people to shape their own careers. Our diverse, collaborative team advises on high-profile transactions, combining technical expertise, innovation and a genuine focus on continuous development. Join us to work on challenging, multi-country projects in a supportive, dynamic environment where your impact truly matters. Our VAT professionals help clients identify opportunities and mitigate indirect tax risks. They use their deep sector experience and knowledge of different legal and regulatory systems around the world to help clients meet their compliance obligations as well as achieve their business goals. Our Indirect Tax professionals provide pragmatic commercial help so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs and ensuring indirect taxes are handled correctly. They advise how indirect taxes such as value added tax (VAT) or goods & services tax (GST) impinge on the client's supply chain and financial and accounting systems. We are looking for a confident Indirect Tax professional to join the team as a Senior Manager Your key responsibilities Build and maintain tax relationships with clients and provide high levels of client service Build relationships both within the firm and externally with clients, identifying opportunities and managing expectations Contribute to winning new work by proactively managing existing clients and contribute to winning new clients Manage the successful delivery of tax projects, ensuring technical excellence and practical/business driven approach takenResponsible for day-to-day delivery of client liaison Key member of one of the client service groups providing full tax services to a client portfolio Skills and attributes for success What we look for Relevant Tax experience within Indirect Tax Strong Tax technical skills and keen to develop further Ability to build strong client relationships Excellent communicator in range of situations both written and oral Ability to identify areas of risk, carry out an effective review and know when to refer upwards Client focused and commercially aware Relationship management skills with ability to manage client expectations Team player with ability to build effective relationships at all levels VAT Tax from a large accountancy or in-house team ATT / ACA / CA / Tax Inspectors with full Technical Training course / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualification What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Altontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 28, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Altontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Westburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 28, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Westburytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (21 days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
# About the Opportunity Job Type: Fixed Term ContractorContract duration : 11 months.Application Deadline: 03 April 2026 Title: Associate Director, Investment Analytics - 12 month FTC / Secondment Opportunity Department: Asset Management CAO Team Location: London Reports To: Global Head of Investment Analytics About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Our Values Integrity - Doing the right thing, every time and putting the client first Trust - Empowering each other to take the initiative and make good decision Our Behaviours Our employees should be: Brave - Challenge the status quo, be accountable and speak up Bold - Act with conviction, encourage diverse thinking and keep things simple Curious - Learn to do new things in better ways and encourage fresh thinking Compassionate - Have empathy, care for colleagues, clients and the community Department Description Investment Management is a multi-location, multi time zone environment and is responsible for all core portfolio management, trading, research and first line risk management activities. The Asset Management CAO Team is a part of the investment management team and is responsible for managing and overseeing the IM operating platform. This includes BAU operational activities, business management activities, governance and oversight support, as well as shaping and executing on strategic and regulatory change initiatives across the department. The Asset Management CAO Team works in close collaboration with stakeholders across investment management and the broader organisation to deliver Fidelity wide strategic goals. The Investment Analytics function is a newly created team bringing together Trading Analytics, Portfolio Construction Service and the Performance and Attribution teams into order to create a best-in-class service to our stakeholders. Purpose of your role The main objective of this position is to support the department head in establishing a new Investment Analytics function and implementing the strategically important Investment Risk and Analytics programme. This involves delivery of new risk and attribution reporting, streamlining processes and enhancing collaboration across various teams to improve efficiency and consistency in analytics delivery. You will work within a small team and collaborate effectively with individuals across all levels, from senior management to junior developers. Additionally, you may take on managerial responsibilities for some of the teams or provide oversight for specific activities, ensuring alignment with strategic objectives. The candidate will play a crucial role in the team's success by analysing existing processes, providing clear requirements to development teams, and engaging with key stakeholders to ensure the successful implementation of solutions. Furthermore, the role will involve working across different asset classes to ensure that requirements are fulfilled, stakeholders are appropriately engaged, and successful solutions are implemented. Key Responsibilities Support the department head in establishing a cross-asset analytics function Support the effective implementation of the Investment Risk and Analytics programme. Collaborate closely with individual analytics team to ensure coordination of activities. Engage with various asset classes to fulfil requirements and ensure effective stakeholder consultation. Collaborate with the Market Data team to effectively manage critical vendor relationships and manage cost savings. Provide reporting and metrics for successful monitoring and evaluation of the team's progress and programme implementation. Experience and Qualifications Required Strong understanding of analytics, with experience in investment risk or analytics functions within Asset Management Experience of working with risk and attribution systems such as FactSet, MSCI, Bloomberg PORT. Educated to degree level, with additional qualifications such as CFA, FRM, or equivalent preferred. Track record of successfully delivering on commitments or projects in a timely and effective manner. Excellent communication skills, with the ability to engage effectively with stakeholders and senior management. Good problem-solving skills and ability to adapt to changing requirements or deliverables. Proficiency in data science, with experience in Python or other coding language is desirable. Line management and process redesign experience is also advantageous.
Feb 28, 2026
Full time
# About the Opportunity Job Type: Fixed Term ContractorContract duration : 11 months.Application Deadline: 03 April 2026 Title: Associate Director, Investment Analytics - 12 month FTC / Secondment Opportunity Department: Asset Management CAO Team Location: London Reports To: Global Head of Investment Analytics About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Our Values Integrity - Doing the right thing, every time and putting the client first Trust - Empowering each other to take the initiative and make good decision Our Behaviours Our employees should be: Brave - Challenge the status quo, be accountable and speak up Bold - Act with conviction, encourage diverse thinking and keep things simple Curious - Learn to do new things in better ways and encourage fresh thinking Compassionate - Have empathy, care for colleagues, clients and the community Department Description Investment Management is a multi-location, multi time zone environment and is responsible for all core portfolio management, trading, research and first line risk management activities. The Asset Management CAO Team is a part of the investment management team and is responsible for managing and overseeing the IM operating platform. This includes BAU operational activities, business management activities, governance and oversight support, as well as shaping and executing on strategic and regulatory change initiatives across the department. The Asset Management CAO Team works in close collaboration with stakeholders across investment management and the broader organisation to deliver Fidelity wide strategic goals. The Investment Analytics function is a newly created team bringing together Trading Analytics, Portfolio Construction Service and the Performance and Attribution teams into order to create a best-in-class service to our stakeholders. Purpose of your role The main objective of this position is to support the department head in establishing a new Investment Analytics function and implementing the strategically important Investment Risk and Analytics programme. This involves delivery of new risk and attribution reporting, streamlining processes and enhancing collaboration across various teams to improve efficiency and consistency in analytics delivery. You will work within a small team and collaborate effectively with individuals across all levels, from senior management to junior developers. Additionally, you may take on managerial responsibilities for some of the teams or provide oversight for specific activities, ensuring alignment with strategic objectives. The candidate will play a crucial role in the team's success by analysing existing processes, providing clear requirements to development teams, and engaging with key stakeholders to ensure the successful implementation of solutions. Furthermore, the role will involve working across different asset classes to ensure that requirements are fulfilled, stakeholders are appropriately engaged, and successful solutions are implemented. Key Responsibilities Support the department head in establishing a cross-asset analytics function Support the effective implementation of the Investment Risk and Analytics programme. Collaborate closely with individual analytics team to ensure coordination of activities. Engage with various asset classes to fulfil requirements and ensure effective stakeholder consultation. Collaborate with the Market Data team to effectively manage critical vendor relationships and manage cost savings. Provide reporting and metrics for successful monitoring and evaluation of the team's progress and programme implementation. Experience and Qualifications Required Strong understanding of analytics, with experience in investment risk or analytics functions within Asset Management Experience of working with risk and attribution systems such as FactSet, MSCI, Bloomberg PORT. Educated to degree level, with additional qualifications such as CFA, FRM, or equivalent preferred. Track record of successfully delivering on commitments or projects in a timely and effective manner. Excellent communication skills, with the ability to engage effectively with stakeholders and senior management. Good problem-solving skills and ability to adapt to changing requirements or deliverables. Proficiency in data science, with experience in Python or other coding language is desirable. Line management and process redesign experience is also advantageous.
Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins - at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services - all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually. How will you add value to the OpenPayd journey? Establish, run and champion all people related matters Ensure People policies are in tip-top shape to support the business through its growth. Deliver the People projects in relations to talent planning and performance management, pay and benefits, career and progression and during rapid headcount growth Act as a trusted partner to the business, providing Business Heads, line managers and employees with People and Talent related advice Build strong relationship with stakeholders and being a first point of contact for all people queries Champion new people initiatives in your client group and influencing positive change The ideal candidate will have the following: Min. 5-7 years of core People function experience Min 4-5 years of People Partnering experience You're a self-starter with a can-do attitude, with a strong track record of working in a fast-paced high growth environment Technology / Fintech background would be a strong advantage Able to work both operationally and strategically within People function In-depth understanding and experience of employment law and employee relations best practice Up to date generalist employee full-cycle knowledge in employee relations, performance management, organisational change, reward & recognition and employee legislation Experienced in all aspects of employee lifecycle Strong knowledge of people operations, compliance, and employment practices High level of accuracy, organisation, and attention to detail Strong problem-solving ability and confidence in handling queries and escalations Excellent communication and interpersonal skills, with a people-focused approach Ability to manage confidential information with discretion and integrity Experience in HRIS/People systems and confident in maintaining accurate data Comfortable working to deadlines in a fast-paced, growing environment Collaborative approach, able to build positive relationships across teams and regions Continuous improvement mindset, with a drive to streamline and enhance processes Ability to do work with support rather than high levels of hands on supervision We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Feb 28, 2026
Full time
Who are we? At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins - at scale, and in real time. The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services - all via a single API. A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually. How will you add value to the OpenPayd journey? Establish, run and champion all people related matters Ensure People policies are in tip-top shape to support the business through its growth. Deliver the People projects in relations to talent planning and performance management, pay and benefits, career and progression and during rapid headcount growth Act as a trusted partner to the business, providing Business Heads, line managers and employees with People and Talent related advice Build strong relationship with stakeholders and being a first point of contact for all people queries Champion new people initiatives in your client group and influencing positive change The ideal candidate will have the following: Min. 5-7 years of core People function experience Min 4-5 years of People Partnering experience You're a self-starter with a can-do attitude, with a strong track record of working in a fast-paced high growth environment Technology / Fintech background would be a strong advantage Able to work both operationally and strategically within People function In-depth understanding and experience of employment law and employee relations best practice Up to date generalist employee full-cycle knowledge in employee relations, performance management, organisational change, reward & recognition and employee legislation Experienced in all aspects of employee lifecycle Strong knowledge of people operations, compliance, and employment practices High level of accuracy, organisation, and attention to detail Strong problem-solving ability and confidence in handling queries and escalations Excellent communication and interpersonal skills, with a people-focused approach Ability to manage confidential information with discretion and integrity Experience in HRIS/People systems and confident in maintaining accurate data Comfortable working to deadlines in a fast-paced, growing environment Collaborative approach, able to build positive relationships across teams and regions Continuous improvement mindset, with a drive to streamline and enhance processes Ability to do work with support rather than high levels of hands on supervision We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies: OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Position not right for you? Share it with someone you know. Reference: FEB Expiry date: 14:01, Fri, 20th Mar 2026 Location: Mitcham Benefits: A superb range of exclusive, colleague only benefits and discounts Salary: OTE up to £80,000 (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits PLUS £5,000 Golden Hello Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth , this is your opportunity to make a significant impact in a fast-paced, industry-leading environment. As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you're a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands-on leadership. Join FMG Repair Services and drive success-apply today! Why choose FMG RS? Of course, we offer a fantastic basic salary , but there's much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren't limited to) A £5,000 'Golden Hello' scheme to welcome you to our team ( ask for further details) fantastic monthly bonus schemes ! 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday ! free life assurance (x2 your basic salary) exclusive colleague-only vehicle-leasing schemes pension & save-as-you-earn share scheme A Benefits App giving a huge range of retailer discounts and cashback deals well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us; You're rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes ; We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too; We're growing - it's an exciting time for the industry and we're committed to being at the cutting edge , investing in everything from our EV capabilities , our workshops to our Training Centres ; Join the FMG RS family With the best people in the industry within our Group , we really believe that no one else can do what we do as well as us. So what are you waiting for? We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Feb 28, 2026
Full time
Position not right for you? Share it with someone you know. Reference: FEB Expiry date: 14:01, Fri, 20th Mar 2026 Location: Mitcham Benefits: A superb range of exclusive, colleague only benefits and discounts Salary: OTE up to £80,000 (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits PLUS £5,000 Golden Hello Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth , this is your opportunity to make a significant impact in a fast-paced, industry-leading environment. As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you're a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands-on leadership. Join FMG Repair Services and drive success-apply today! Why choose FMG RS? Of course, we offer a fantastic basic salary , but there's much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren't limited to) A £5,000 'Golden Hello' scheme to welcome you to our team ( ask for further details) fantastic monthly bonus schemes ! 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday ! free life assurance (x2 your basic salary) exclusive colleague-only vehicle-leasing schemes pension & save-as-you-earn share scheme A Benefits App giving a huge range of retailer discounts and cashback deals well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us; You're rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes ; We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too; We're growing - it's an exciting time for the industry and we're committed to being at the cutting edge , investing in everything from our EV capabilities , our workshops to our Training Centres ; Join the FMG RS family With the best people in the industry within our Group , we really believe that no one else can do what we do as well as us. So what are you waiting for? We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Job Title: Senior Artwork Technical Manager Salary: £Highly Competitive basic plus car allowance This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specializes in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. An iconic FMCG, which is home to some of the most loved brands in Britain, has a key opening within its in-house packaging division. This exciting new role of Lead Print Production Manager will be key in resetting the artwork systems, end to end processes and upskilling of the entire team to step change the quality of artwork output! You will be expected to initially work with all team members to summarize where interventions are required (Tools, Processes and People), and then lead a continuous improvement drive to implement agreed changes that significant impact the quality and consistency of our artworks across all UK brands. What will be your key results? Work with key partners and external experts to identify interventions vital to step change the company's approach to artwork creation, development and qualification. Build strategy relationships with key suppliers, sharing and build technical expertise and aligned approaches to artwork qualification on press. Lead a continuous improvement drive to implement agreed changes end-to-end that significantly impact quality and consistency of artwork output. Roll out training to the organization to upskill all functions. Ongoing responsibilities will then include: Complete management of the UK artwork portfolio to deliver artworks on time, on cost and to agree quality expectations. Make priority calls when business demand outstrips system capacity. Offer continuous guidance and retraining to ensure compliance to the new artwork development processes at creation, translate and print phases. Identify and directly manage technically difficult or strategically important artwork development programs end-to-end. Attend 1st print trials and ensure printer accountability is clearly defined. Provide technical insight during print issue investigation and root cause. Coordinate with our partners to ensure root cause takeaways are fed into the Print Quality program for every printer. What do you need for this role? To be successful you will be a strong organizer, someone who takes personal accountability for projects and can challenge with positive intent! Crucial Qualified by: Bachelor's Degree in Marketing, Graphic Design or Print technology fields Recent PPM experience with Flexo and Gravure printing, preferably within the food industry Proficient to expert in Pre-press and Print techniques and process (e.g., Flexo, Litho, Gravure, Colour separation, rotation, trapping, bleeding, stepping, file resolution, etc) Good understanding of effective Print, Photo Studio, and/or Digital production processes, roles, tools (digital and conventional) and workflow practices and trends. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Ability to develop and maintain collaborative relationships with peers and colleagues across the organisation, as well as, internal and external clients. Ability to communicate effectively & work within a team in a fast-paced and evolving environment. Ability to work with and influence peers and management Self-motivated with critical attention to detail, deadlines and reporting Strong organisational and planning skills, able to see big picture business objectives as well as the intricate priorities that are needed to run the portfolio Strong understanding of brand design equity elements and guardrail metrics Preferred Demonstrable experience in a printing or Print manager role Understanding of Packaging technology substrates is preferable: Flexibles, Paper and Board and Corrugated board Proven track record of project / programme leadership This role will require periodic travel to Printers within the UK & EU for print trials We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx)
Feb 28, 2026
Full time
Job Title: Senior Artwork Technical Manager Salary: £Highly Competitive basic plus car allowance This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specializes in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. An iconic FMCG, which is home to some of the most loved brands in Britain, has a key opening within its in-house packaging division. This exciting new role of Lead Print Production Manager will be key in resetting the artwork systems, end to end processes and upskilling of the entire team to step change the quality of artwork output! You will be expected to initially work with all team members to summarize where interventions are required (Tools, Processes and People), and then lead a continuous improvement drive to implement agreed changes that significant impact the quality and consistency of our artworks across all UK brands. What will be your key results? Work with key partners and external experts to identify interventions vital to step change the company's approach to artwork creation, development and qualification. Build strategy relationships with key suppliers, sharing and build technical expertise and aligned approaches to artwork qualification on press. Lead a continuous improvement drive to implement agreed changes end-to-end that significantly impact quality and consistency of artwork output. Roll out training to the organization to upskill all functions. Ongoing responsibilities will then include: Complete management of the UK artwork portfolio to deliver artworks on time, on cost and to agree quality expectations. Make priority calls when business demand outstrips system capacity. Offer continuous guidance and retraining to ensure compliance to the new artwork development processes at creation, translate and print phases. Identify and directly manage technically difficult or strategically important artwork development programs end-to-end. Attend 1st print trials and ensure printer accountability is clearly defined. Provide technical insight during print issue investigation and root cause. Coordinate with our partners to ensure root cause takeaways are fed into the Print Quality program for every printer. What do you need for this role? To be successful you will be a strong organizer, someone who takes personal accountability for projects and can challenge with positive intent! Crucial Qualified by: Bachelor's Degree in Marketing, Graphic Design or Print technology fields Recent PPM experience with Flexo and Gravure printing, preferably within the food industry Proficient to expert in Pre-press and Print techniques and process (e.g., Flexo, Litho, Gravure, Colour separation, rotation, trapping, bleeding, stepping, file resolution, etc) Good understanding of effective Print, Photo Studio, and/or Digital production processes, roles, tools (digital and conventional) and workflow practices and trends. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Ability to develop and maintain collaborative relationships with peers and colleagues across the organisation, as well as, internal and external clients. Ability to communicate effectively & work within a team in a fast-paced and evolving environment. Ability to work with and influence peers and management Self-motivated with critical attention to detail, deadlines and reporting Strong organisational and planning skills, able to see big picture business objectives as well as the intricate priorities that are needed to run the portfolio Strong understanding of brand design equity elements and guardrail metrics Preferred Demonstrable experience in a printing or Print manager role Understanding of Packaging technology substrates is preferable: Flexibles, Paper and Board and Corrugated board Proven track record of project / programme leadership This role will require periodic travel to Printers within the UK & EU for print trials We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. We prefer MS Word format (.doc or .docx)
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Cirencestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
Feb 28, 2026
Full time
.Branch Manager page is loaded Branch Managerremote type: On-Sitelocations: Cirencestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 31, 2026 (30+ days left to apply)job requisition id: R26\_NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more atWe are currently looking for a Branch Manager to join our team.As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers.In doing so you will have full autonomy within your branch and support from the local management team.The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we offer: An opportunity to join a global brand and market leader. Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat. Opportunities for career progression and bespoke training. Free pension advice from our standard pension provider. Free access to Health, Wellbeing and Financial tools. Potential to earn a performance based bonus, paid monthly. Discount on car partsAlliance Automotive Group is an equal opportunities employer.
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field. You will report to your Team Leader/Manager. Currently, this role is a delivery role, whereby you will be servicing already existing businesses and working with an active candidate database. As and when required you will also be tasked with developing new clients and winning new business. You will be focusing on key clients in the Embedded Software market across the UK & Europe. This will include the following job title example and technology but not limited to: Electronic Engineers: Hardware / Software / Firmware. Embedded C, C++, C#, Embedded Linux, ARM , UNIX, RTOS, 3G, Application and Driver Development (inc Mobile), DSP, Algorithms, Audio, Video, Streaming, Symbian, ADA, STB, DVB, DTV, IPTV, DAB, MPEG, MHEG, etc. RF Engineers, Covering all aspects of RF System, Chip, Board Level, Wireless and Baseband Engineers. Including Architecture, Design, Develop, Test, Integrating, Verification, Validation, and Layout. All aspects including, RFID, WiFi, WiMAX, ZigBee, Transceivers, Receivers, Transmitters, Antennas, Amplifiers, PA, Pre-Distortion etc Key Responsibilities: Client Development and Management Cultivating and servicing existing accounts responsible for winning new business when required to grow your desk in the Embedded Software space Deliver a quality service to our clients by presenting a variety of qualified and suitable candidates Negotiation of contract rates, permanent introduction fees and retainer proposals Build an in-depth knowledge of your sector Develop long term relationships into key accounts Candidate Management Identify, target and qualify potential candidates through various sources Interview candidates via the telephone and accurately qualify with all information onto the Tiger database Management of candidates through to offer and acceptance to include interview briefing, debriefing, offer negotiation and counter offer management, logistical management, relocation problem solving Regularly ask for and receive referrals and recommendations on LinkedIn In return you will get the following: 22 - 25 days annual holidays (depending on length of service) Monthly duvet days for target hitters, (12-16 days extra holidays per year) Monthly lunch clubs for target hitters Quarterly incentives such as winter & summer trips, Cash incentives Christmas and Summer parties Pension Contribution Structured career progression opportunities Gym membership Free office parking Free Fruit and breakfast, fresh coffee making facilities
Feb 28, 2026
Full time
As a Recruitment Specialist within the Embedded Software division, you have the responsibility for the delivery of services to both candidates and clients across the UK & Europe. You will position yourself as a specialist in the Embedded Software sector with the goal of achieving recognition as an expert in your dedicated field. You will report to your Team Leader/Manager. Currently, this role is a delivery role, whereby you will be servicing already existing businesses and working with an active candidate database. As and when required you will also be tasked with developing new clients and winning new business. You will be focusing on key clients in the Embedded Software market across the UK & Europe. This will include the following job title example and technology but not limited to: Electronic Engineers: Hardware / Software / Firmware. Embedded C, C++, C#, Embedded Linux, ARM , UNIX, RTOS, 3G, Application and Driver Development (inc Mobile), DSP, Algorithms, Audio, Video, Streaming, Symbian, ADA, STB, DVB, DTV, IPTV, DAB, MPEG, MHEG, etc. RF Engineers, Covering all aspects of RF System, Chip, Board Level, Wireless and Baseband Engineers. Including Architecture, Design, Develop, Test, Integrating, Verification, Validation, and Layout. All aspects including, RFID, WiFi, WiMAX, ZigBee, Transceivers, Receivers, Transmitters, Antennas, Amplifiers, PA, Pre-Distortion etc Key Responsibilities: Client Development and Management Cultivating and servicing existing accounts responsible for winning new business when required to grow your desk in the Embedded Software space Deliver a quality service to our clients by presenting a variety of qualified and suitable candidates Negotiation of contract rates, permanent introduction fees and retainer proposals Build an in-depth knowledge of your sector Develop long term relationships into key accounts Candidate Management Identify, target and qualify potential candidates through various sources Interview candidates via the telephone and accurately qualify with all information onto the Tiger database Management of candidates through to offer and acceptance to include interview briefing, debriefing, offer negotiation and counter offer management, logistical management, relocation problem solving Regularly ask for and receive referrals and recommendations on LinkedIn In return you will get the following: 22 - 25 days annual holidays (depending on length of service) Monthly duvet days for target hitters, (12-16 days extra holidays per year) Monthly lunch clubs for target hitters Quarterly incentives such as winter & summer trips, Cash incentives Christmas and Summer parties Pension Contribution Structured career progression opportunities Gym membership Free office parking Free Fruit and breakfast, fresh coffee making facilities
Guildford, United Kingdom Posted on 24/02/2026 Location: Guildford Contract Type: Full-time, Permanent Sector: Private Client Tax TPF Recruitment is partnering with a leading accountancy and business advisory firm to recruit a Private Client Tax Senior Manager. This is an exciting opportunity to manage your own portfolio of clients while playing a pivotal role in the leadership and development of a Private Client Tax team. About the Role Manage a private client portfolio, specialising in personal tax compliance and advisory work Identify tax-sensitive expenditure and other complex tax issues Liaise with clients to resolve queries and provide expert guidance Collaborate with internal departments to ensure deadlines are met and HMRC requirements are adhered to Lead, coach and develop team members, conducting appraisals and supporting professional development Monitor utilisation, productivity and WIP Provide guidance and feedback to team members to maintain high-quality delivery Requirements Who We're Looking For Experience in personal/private client tax or mixed tax within a practice environment Strong technical knowledge and the ability to research complex tax legislation Exposure to multiple sectors is advantageous Excellent leadership, communication and interpersonal skills What's in it for you? This role offers a fantastic opportunity to progress your career within a top-tier accountancy and advisory firm. You will have the autonomy to manage your portfolio while contributing to the growth and development of a talented team. The firm provides excellent support, flexible working arrangements and clear pathways for career progression. We're keen to remain the leading provider of top accountancy talent in the South East. To do this, we're always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we'd love to speak with them. As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)
Feb 28, 2026
Full time
Guildford, United Kingdom Posted on 24/02/2026 Location: Guildford Contract Type: Full-time, Permanent Sector: Private Client Tax TPF Recruitment is partnering with a leading accountancy and business advisory firm to recruit a Private Client Tax Senior Manager. This is an exciting opportunity to manage your own portfolio of clients while playing a pivotal role in the leadership and development of a Private Client Tax team. About the Role Manage a private client portfolio, specialising in personal tax compliance and advisory work Identify tax-sensitive expenditure and other complex tax issues Liaise with clients to resolve queries and provide expert guidance Collaborate with internal departments to ensure deadlines are met and HMRC requirements are adhered to Lead, coach and develop team members, conducting appraisals and supporting professional development Monitor utilisation, productivity and WIP Provide guidance and feedback to team members to maintain high-quality delivery Requirements Who We're Looking For Experience in personal/private client tax or mixed tax within a practice environment Strong technical knowledge and the ability to research complex tax legislation Exposure to multiple sectors is advantageous Excellent leadership, communication and interpersonal skills What's in it for you? This role offers a fantastic opportunity to progress your career within a top-tier accountancy and advisory firm. You will have the autonomy to manage your portfolio while contributing to the growth and development of a talented team. The firm provides excellent support, flexible working arrangements and clear pathways for career progression. We're keen to remain the leading provider of top accountancy talent in the South East. To do this, we're always looking to expand our network, and we know that great candidates like you can help us connect with other brilliant professionals. If your friends, family or colleagues are considering a new opportunity and have relevant experience in accountancy or tax, we'd love to speak with them. As a thank you, for every candidate you refer who we successfully place in a permanent role, we will give you £200 in Love2Shop vouchers. (Terms & Conditions apply)
Salary: £145k - £160k pa basic (depending on experience) % Bonus+Exec Car+Full Exec Package We are proud to have been appointed to handle this significant Managing Director opening with a substantial packaging firm. Position Overview You will have 10 years plus experience within packaging, specifically working or having worked at a senior level within a MINIMUM, £20m pa firm in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. As Managing Director you will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader able to command respect from your team, you will also have impeccable presentation skills and be able to strengthen an already strong network of sales contacts. Growth is of the essence thus the successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities Working with the Sales Director to ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. Innovating 'added value' services with the board, ensuring that new or different product lines are introduced to the existing customer base. Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. To achieve and exceed company expectations in sales, margin and net profit. To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. To gain recognition for a professional, ethical and quality assured business. Review, monitor and manage key internal factors which can influence the success of the business Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: Preparation and submission of budgets and objectives Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and it's customers Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management Ensure customer service strategy is implemented Assess, identify and facilitate staff training and development needs Development and maintenance of excellent customer relationship management and strategic customer service levels Ensure measurement of performance of all capital expenditure incorporating return on capital Stringent controls of costs, expenditure and investments (SG&A) within budget parameters To liaise with and support the Business Managers within the area This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Share this job: Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Feb 28, 2026
Full time
Salary: £145k - £160k pa basic (depending on experience) % Bonus+Exec Car+Full Exec Package We are proud to have been appointed to handle this significant Managing Director opening with a substantial packaging firm. Position Overview You will have 10 years plus experience within packaging, specifically working or having worked at a senior level within a MINIMUM, £20m pa firm in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. As Managing Director you will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader able to command respect from your team, you will also have impeccable presentation skills and be able to strengthen an already strong network of sales contacts. Growth is of the essence thus the successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities Working with the Sales Director to ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. Innovating 'added value' services with the board, ensuring that new or different product lines are introduced to the existing customer base. Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. To achieve and exceed company expectations in sales, margin and net profit. To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. To gain recognition for a professional, ethical and quality assured business. Review, monitor and manage key internal factors which can influence the success of the business Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: Preparation and submission of budgets and objectives Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and it's customers Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management Ensure customer service strategy is implemented Assess, identify and facilitate staff training and development needs Development and maintenance of excellent customer relationship management and strategic customer service levels Ensure measurement of performance of all capital expenditure incorporating return on capital Stringent controls of costs, expenditure and investments (SG&A) within budget parameters To liaise with and support the Business Managers within the area This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Share this job: Apply now If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
A large independent Accountancy practice are recruiting for a Senior Tax Manager due to growth. Our client are looking for someone to oversee compliance and advisory matters for diverse corporate and personal clients. The Senior Tax Manager will report directly to the Partners of the practice and enjoy a high degree of autonomy on a daily basis. To be considered for this opportunity you need to demonstrate a thorough understanding of Personal and Corporation Tax and ideally be CTA/ATT qualified. The Senior Tax Manager will be managing a portfolio of established clients and working collaboratively with their colleagues in the tax team. This is a mixed role with a even split of corporation and personal tax. This opportunity would suit an experienced Tax Manager or a Tax Senior seeking their next step to develop their career. You will benefit from working in a fully supportive and inclusive working environment, where a healthy work-life balance is nurtured. Hybrid working from home options are available, plus excellent career progression. This role has a pathway to Partnership and will consider appointing at Associate Director level. Senior Tax Manager duties and responsibilities Offering a superior Tax advisory and compliance service to clients. Ensuring timely submission of all forms and documents. Take responsibility for accuracy of work undertaken within the tax team. Ad hoc assignments connected to tax planning advice. Manage a portfolio of clients dealing with all aspects of their tax affairs. Deal with HMRC forms and reporting requirements e.g. forms PIID, CT61, etc. Checking corporation tax and trade computations. Ad hoc tax planning advice. Assisting with training of junior staff. Various other duties appropriate to the role including monitoring deadlines for completion of work. The role demands a proactive approach to managing relationships with clients, identifying tax planning opportunities, and mentoring a team of talented tax professionals. Working hours: Monday-Friday 37.5 hours per week plus hybrid working from home two days per week. Additional benefits Enhanced maternity/ paternity benefits Personalised training and development Option to buy/ sell annual leave (up to a maximum of 30 days) Salary sacrifice pension scheme This is a fantastic opportunity to work for an accountancy practice renowned for the quality of their work and advice they offer their clients. This position can be based in Swansea or Bridgend, with free onsite parking. Bowen Eldridge Recruitment is acting as an Accountancy Practice Recruitment Agency on behalf of a client to appoint this vacancy. If this role is not quite right for you but know someone who might be suitable, be sure to send them this link and make the most of our candidate referral scheme. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 28, 2026
Full time
A large independent Accountancy practice are recruiting for a Senior Tax Manager due to growth. Our client are looking for someone to oversee compliance and advisory matters for diverse corporate and personal clients. The Senior Tax Manager will report directly to the Partners of the practice and enjoy a high degree of autonomy on a daily basis. To be considered for this opportunity you need to demonstrate a thorough understanding of Personal and Corporation Tax and ideally be CTA/ATT qualified. The Senior Tax Manager will be managing a portfolio of established clients and working collaboratively with their colleagues in the tax team. This is a mixed role with a even split of corporation and personal tax. This opportunity would suit an experienced Tax Manager or a Tax Senior seeking their next step to develop their career. You will benefit from working in a fully supportive and inclusive working environment, where a healthy work-life balance is nurtured. Hybrid working from home options are available, plus excellent career progression. This role has a pathway to Partnership and will consider appointing at Associate Director level. Senior Tax Manager duties and responsibilities Offering a superior Tax advisory and compliance service to clients. Ensuring timely submission of all forms and documents. Take responsibility for accuracy of work undertaken within the tax team. Ad hoc assignments connected to tax planning advice. Manage a portfolio of clients dealing with all aspects of their tax affairs. Deal with HMRC forms and reporting requirements e.g. forms PIID, CT61, etc. Checking corporation tax and trade computations. Ad hoc tax planning advice. Assisting with training of junior staff. Various other duties appropriate to the role including monitoring deadlines for completion of work. The role demands a proactive approach to managing relationships with clients, identifying tax planning opportunities, and mentoring a team of talented tax professionals. Working hours: Monday-Friday 37.5 hours per week plus hybrid working from home two days per week. Additional benefits Enhanced maternity/ paternity benefits Personalised training and development Option to buy/ sell annual leave (up to a maximum of 30 days) Salary sacrifice pension scheme This is a fantastic opportunity to work for an accountancy practice renowned for the quality of their work and advice they offer their clients. This position can be based in Swansea or Bridgend, with free onsite parking. Bowen Eldridge Recruitment is acting as an Accountancy Practice Recruitment Agency on behalf of a client to appoint this vacancy. If this role is not quite right for you but know someone who might be suitable, be sure to send them this link and make the most of our candidate referral scheme. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Feb 28, 2026
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Corporate Tax Director Leeds City Centre Salary : Competitive director package / Depending on your level of experience Do you have a clear progression path with your current firm? Are you an experienced Senior Corporate Tax Manager looking for a step up? Want to be part of a national corporate practice team? An established and growing national accountancy firm are looking to bring in a new Corporate Tax Director to help support their current pipeline and continue firm wide corporate tax growth. Your new role as Corporate Tax Director: You will work within a national Northern corporate tax team of over 20 corporate tax specialists, supporting 2 Tax Partners. A client facing role supporting business development across the practice whilst getting involved in the delivery of corporate tax work. You will help run and manage a corporate tax team, ensuring the delivery of corporate tax compliance work. You will lead on tax advisory and planning matters, working closely with OMBs and large corporates. Why should you consider this firm? This is a rare opportunity to join an established firm at a senor level A clear pathway to partnership in the firm You'll receive an attractive salary along with solid benefits package What you'll need to be successful: Strong background in UK corporate tax advisory / compliance Previous experience as a Senior Manager wanting to step up or Director who is wanting a clear pathway to partner Tax advisory & planning experience across the North What to do if you are interested? Give me a call! My mobile number is or email me on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Feb 28, 2026
Full time
Corporate Tax Director Leeds City Centre Salary : Competitive director package / Depending on your level of experience Do you have a clear progression path with your current firm? Are you an experienced Senior Corporate Tax Manager looking for a step up? Want to be part of a national corporate practice team? An established and growing national accountancy firm are looking to bring in a new Corporate Tax Director to help support their current pipeline and continue firm wide corporate tax growth. Your new role as Corporate Tax Director: You will work within a national Northern corporate tax team of over 20 corporate tax specialists, supporting 2 Tax Partners. A client facing role supporting business development across the practice whilst getting involved in the delivery of corporate tax work. You will help run and manage a corporate tax team, ensuring the delivery of corporate tax compliance work. You will lead on tax advisory and planning matters, working closely with OMBs and large corporates. Why should you consider this firm? This is a rare opportunity to join an established firm at a senor level A clear pathway to partnership in the firm You'll receive an attractive salary along with solid benefits package What you'll need to be successful: Strong background in UK corporate tax advisory / compliance Previous experience as a Senior Manager wanting to step up or Director who is wanting a clear pathway to partner Tax advisory & planning experience across the North What to do if you are interested? Give me a call! My mobile number is or email me on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 28, 2026
Full time
You don t just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isn t a function it s a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, we re looking for a Service Delivery / Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. The Role at a Glance: Service Delivery / Customer Support Manager Grantham, Lincolnshire Office Hybrid £54,000 £58,000 DOE + Bonus Full-Time Monday Friday Permanent Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control Award-Winning ERP SaaS provider powering SME retail Your Background / Skills: Leadership. Customer Service Leadership. Service Operations. Experience in SaaS, ERP, or complex B2B software environments. At Khaos Control, our software has been running the operational backbone of hundreds of UK businesses for over 25 years - from fast-growing SMEs to complex, multi-channel retailers. Inventory, orders, warehousing, accounting, CRM, integrations - when things go well, our customers scale with confidence. When things go wrong, they need someone who takes ownership, cuts through complexity, and makes them feel supported. That s where you come in. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it. This is where leadership, accountability, and ownership really matter. You Will: • Lead, coach, and develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores • Own customer onboarding alongside Professional Services; from go-live through to real adoption and value • Act as the senior escalation point for complex or high-impact customer issues • Work cross-functionally with Product, Tech, and Sales to drive proper, long-term resolutions • Improve processes, documentation, SLAs, reporting, and service standards as we scale • Take ownership of customer satisfaction, retention, and overall service performance What We re Looking For: • An experienced customer service or service operations leader • Proven people leadership experience with accountability for results • Background in ERP, SaaS, or complex B2B software environments strongly preferred • Customer-first, with a strong sense of ownership and responsibility • Confident handling escalations and complex customer challenges • Experience leading and developing customer-facing teams in a software or IT environment • Comfortable working cross-functionally with Product, Tech, and Sales • Calm under pressure and trusted by customers when it matters most What Success Looks Like: • Consistently high CSAT and NPS and KPI scores • Faster onboarding and reduced time-to-value for new customers • Lower churn and stronger long-term customer retention • A confident, high-performing, engaged service team • Customers who actively recommend Khaos Control because of the service they receive What s on Offer: • £54,000 £58,000 base salary, depending on experience • Up to 10% annual bonus linked to customer satisfaction, retention, and team performance • Hybrid working with flexibility built in • 25 days holiday + bank holidays • Company pension with enhanced employer contribution • Training & development budget (leadership, customer service, systems) • Clear progression into broader service or customer leadership as the company grows • Direct access to leadership, reporting to the Managing Director • The chance to shape how customer service and operations work in an established and ambitious ERP SaaS business If you re a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we d love to meet you. Apply now and help us turn powerful ERP software into long-term customer success. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation - in house agents, BPOs, and AI - in a single operating system. With AI Agents that resolve cases end to end, AI Copilot for agent assistance, and AI powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role You'll be in on the ground floor of a company that's building software that uniquely solves a universal and acute problem within all service organizations. We're proud of the momentum we've achieved with early partners that include many of the most innovative services teams like Etsy, Samsara, Brooks, Carta, and Notion. The Mid Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. In working with our Mid Market customer accounts, you'll manage multiple executive level stakeholders to consult on best practices and drive business outcomes. You'll help these customers get maximum value out of Assembled by understanding and achieving their priorities. You will have a big hand in everything we do from refining our post sales customer journey to creating an account expansion strategy and serving as the Voice of Customer internally to prioritize customer feedback on our roadmap. You will manage customer relationships from post implementation through renewal, creating advocates and Assembled champions along the way. You are focused on ensuring that customers achieve full ROI and grow our partnership. You will be responsible for regular Business Reviews and end user trainings for customers across the globe. You'll use your learnings from talking to customers to help us improve our product, develop go to market playbooks, and improve our operational processes as we scale. This is a high priority team within Assembled with exposure to cross functional leadership and a large level of responsibility that will help accelerate your career. Responsibilities Manage a portfolio of Mid Market customers as you help them achieve their goals on Assembled and drive business outcomes with senior stakeholders Project manage customer initiatives with internal & external stakeholders, collaborating cross functionally (often with product, solutions, sales, etc) to drive results Proactively monitor and manage the health of the customers in your portfolio by identifying areas of risk and creating success plans for your book of business Drive high impact, cross functional projects such as customer journey maps, business review strategy, training documentation, etc Be hands on with the product to ensure customers are fully educated on how to best leverage Assembled to achieve their goals and maximize ROI. Drive customer renewals and mitigate churn within your book of business Identify and execute on areas of growth and expansion in your portfolio of customers About You Relationship building & managing up: You enjoy developing relationships and can collaborate effectively with a wide range of constituents, adjusting your messaging accordingly. At Assembled, we'd expect you to regularly interact with C level execs, support agents, and engineers alike. You don't give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments. You are comfortable operating independently. You have a track record for getting things done:You know how to juggle competing priorities and drive towards outcomes. You can think strategically while being in the weeds:You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go to market and product. You have a growth mindset:You're not afraid to try things you've not done before and failing. You thrive on feedback and are a self starter. You are a great team member:You are collaborative, humble, and helpful. You are available to help your teammates when needed and can balance your priorities with the overall team's. You get on the plane: You are willing and able to travel to meet with customers in person for onsite training, business reviews, and executive engagement. Preferred: 3+ years of experience in customer facing, operational, and start up environments. Workforce Management Experience is a bonus. We know great candidates don't always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
Feb 28, 2026
Full time
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation - in house agents, BPOs, and AI - in a single operating system. With AI Agents that resolve cases end to end, AI Copilot for agent assistance, and AI powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work. The Role You'll be in on the ground floor of a company that's building software that uniquely solves a universal and acute problem within all service organizations. We're proud of the momentum we've achieved with early partners that include many of the most innovative services teams like Etsy, Samsara, Brooks, Carta, and Notion. The Mid Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. In working with our Mid Market customer accounts, you'll manage multiple executive level stakeholders to consult on best practices and drive business outcomes. You'll help these customers get maximum value out of Assembled by understanding and achieving their priorities. You will have a big hand in everything we do from refining our post sales customer journey to creating an account expansion strategy and serving as the Voice of Customer internally to prioritize customer feedback on our roadmap. You will manage customer relationships from post implementation through renewal, creating advocates and Assembled champions along the way. You are focused on ensuring that customers achieve full ROI and grow our partnership. You will be responsible for regular Business Reviews and end user trainings for customers across the globe. You'll use your learnings from talking to customers to help us improve our product, develop go to market playbooks, and improve our operational processes as we scale. This is a high priority team within Assembled with exposure to cross functional leadership and a large level of responsibility that will help accelerate your career. Responsibilities Manage a portfolio of Mid Market customers as you help them achieve their goals on Assembled and drive business outcomes with senior stakeholders Project manage customer initiatives with internal & external stakeholders, collaborating cross functionally (often with product, solutions, sales, etc) to drive results Proactively monitor and manage the health of the customers in your portfolio by identifying areas of risk and creating success plans for your book of business Drive high impact, cross functional projects such as customer journey maps, business review strategy, training documentation, etc Be hands on with the product to ensure customers are fully educated on how to best leverage Assembled to achieve their goals and maximize ROI. Drive customer renewals and mitigate churn within your book of business Identify and execute on areas of growth and expansion in your portfolio of customers About You Relationship building & managing up: You enjoy developing relationships and can collaborate effectively with a wide range of constituents, adjusting your messaging accordingly. At Assembled, we'd expect you to regularly interact with C level execs, support agents, and engineers alike. You don't give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments. You are comfortable operating independently. You have a track record for getting things done:You know how to juggle competing priorities and drive towards outcomes. You can think strategically while being in the weeds:You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go to market and product. You have a growth mindset:You're not afraid to try things you've not done before and failing. You thrive on feedback and are a self starter. You are a great team member:You are collaborative, humble, and helpful. You are available to help your teammates when needed and can balance your priorities with the overall team's. You get on the plane: You are willing and able to travel to meet with customers in person for onsite training, business reviews, and executive engagement. Preferred: 3+ years of experience in customer facing, operational, and start up environments. Workforce Management Experience is a bonus. We know great candidates don't always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you! For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
A respected accountancy firm in Harrow is seeking a Senior Tax Manager to lead a dynamic team and provide tailored tax advice. Candidates should possess CTA qualifications and a minimum of 3 years' tax experience, alongside a strong knowledge of UK tax legislation. This role involves managing client relationships, overseeing compliance work, and delivering strategic guidance to clients. It offers an opportunity to progress within a supportive environment fostering professional development.
Feb 28, 2026
Full time
A respected accountancy firm in Harrow is seeking a Senior Tax Manager to lead a dynamic team and provide tailored tax advice. Candidates should possess CTA qualifications and a minimum of 3 years' tax experience, alongside a strong knowledge of UK tax legislation. This role involves managing client relationships, overseeing compliance work, and delivering strategic guidance to clients. It offers an opportunity to progress within a supportive environment fostering professional development.
Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with a minimum £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for market growth and communicate it to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance while being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability, ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Set and achieve annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities Ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales forces. Develop key accounts, offer and secure added value services, and introduce new or different product lines to the existing customer base. Apply a strategic approach to growth, reviewing opportunities and driving forward expansion. Achieve and exceed company expectations in sales, margin and net profit. Deliver an excellent service to all customers, aiming to provide total satisfaction and customer retention. Gain recognition for a professional, ethical and quality assured business. Review, monitor and manage key internal factors that can influence the success of the business. Conduct continual research and analysis of the marketplace to ensure correct targeting of sectors, required resources and pricing models, and recommend any investment. Operational and Other Accountabilities Prepare, manage and be responsible for the P&L. Prepare and submit budgets and objectives. Ensure the correct and balanced deployment of resources, including equipment and personnel, to meet the needs of the business and its customers. Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, and Customer Relationship Management. Implement the customer service strategy. Assess, identify and facilitate staff training and development needs. Develop and maintain excellent customer relationship management and strategic customer service levels. Measure performance of all capital expenditure incorporating return on capital. Maintain stringent controls of costs, expenditure and investments (SG&A) within budget parameters. Liaise with and support the Business Managers within the area. Job Knowledge, Experience & Skills Strong empathy with sales and deep operational skills. A broad and strong knowledge of the industry and market. Competent understanding of IT, Finance and other organisational skills. Excellent people management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. This position has now been filled.
Feb 28, 2026
Full time
Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with a minimum £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for market growth and communicate it to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance while being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability, ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Set and achieve annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities Ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales forces. Develop key accounts, offer and secure added value services, and introduce new or different product lines to the existing customer base. Apply a strategic approach to growth, reviewing opportunities and driving forward expansion. Achieve and exceed company expectations in sales, margin and net profit. Deliver an excellent service to all customers, aiming to provide total satisfaction and customer retention. Gain recognition for a professional, ethical and quality assured business. Review, monitor and manage key internal factors that can influence the success of the business. Conduct continual research and analysis of the marketplace to ensure correct targeting of sectors, required resources and pricing models, and recommend any investment. Operational and Other Accountabilities Prepare, manage and be responsible for the P&L. Prepare and submit budgets and objectives. Ensure the correct and balanced deployment of resources, including equipment and personnel, to meet the needs of the business and its customers. Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, and Customer Relationship Management. Implement the customer service strategy. Assess, identify and facilitate staff training and development needs. Develop and maintain excellent customer relationship management and strategic customer service levels. Measure performance of all capital expenditure incorporating return on capital. Maintain stringent controls of costs, expenditure and investments (SG&A) within budget parameters. Liaise with and support the Business Managers within the area. Job Knowledge, Experience & Skills Strong empathy with sales and deep operational skills. A broad and strong knowledge of the industry and market. Competent understanding of IT, Finance and other organisational skills. Excellent people management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. This position has now been filled.
