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senior account manager
Hays Specialist Recruitment Limited
Commercial Finance Manager
Hays Specialist Recruitment Limited Sutton Coldfield, West Midlands
Your new company You will be joining a large multi-site organisation operating in a fast-moving environment where strong financial oversight is essential. The business continues to evolve across its network, and the finance team plays a key role in providing accurate reporting, analysis and support to operational leaders. Your new role In this role, you will partner with stakeholders across the business to deliver clear financial insight and support decision-making. You will manage budgeting and forecasting cycles, analyse financial performance, and help the organisation understand key drivers of results. You will assess business cases, review profitability, identify opportunities for improvement, and contribute to the ongoing development of financial reporting and planning processes. What you'll need to succeed To be successful, you will be a qualified accountant (ACA, ACCA or CIMA) with experience in commercial finance, FP&A or business partnering. You should be confident working with financial data, able to present information clearly, and comfortable challenging assumptions where required. Strong Excel or modelling skills are important, and experience in a multi-site or fast-paced organisation would be advantageous. What you'll get in return You will receive a competitive salary and benefits package, with access to hybrid working . The role offers the opportunity to develop within a large organisation, gain exposure to senior stakeholders, and build experience across a range of operational areas. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 02, 2026
Full time
Your new company You will be joining a large multi-site organisation operating in a fast-moving environment where strong financial oversight is essential. The business continues to evolve across its network, and the finance team plays a key role in providing accurate reporting, analysis and support to operational leaders. Your new role In this role, you will partner with stakeholders across the business to deliver clear financial insight and support decision-making. You will manage budgeting and forecasting cycles, analyse financial performance, and help the organisation understand key drivers of results. You will assess business cases, review profitability, identify opportunities for improvement, and contribute to the ongoing development of financial reporting and planning processes. What you'll need to succeed To be successful, you will be a qualified accountant (ACA, ACCA or CIMA) with experience in commercial finance, FP&A or business partnering. You should be confident working with financial data, able to present information clearly, and comfortable challenging assumptions where required. Strong Excel or modelling skills are important, and experience in a multi-site or fast-paced organisation would be advantageous. What you'll get in return You will receive a competitive salary and benefits package, with access to hybrid working . The role offers the opportunity to develop within a large organisation, gain exposure to senior stakeholders, and build experience across a range of operational areas. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Reed
Company Accountant
Reed Norwich, Norfolk
Job Advert: Company Accountant (4-Month Contract) Contract Type: Fixed-term - 4 months Our client is seeking an experienced and motivated Company Accountant to join them on a 4-month contract , leading a small finance team and delivering high-quality financial, accountancy and bookkeeping services for several subsidiary companies owned wholly or partly by a public sector organisation. This is an excellent short-term opportunity for a technically strong accountant who can hit the ground running, manage multiple entities with confidence, and provide insightful financial support to senior stakeholders. What You'll Be Doing Statutory Accounts, Audit & Reporting Preparing annual statutory accounts for multiple entities to a shared deadline. Managing annual audits, ensuring all documentation is complete and audit-ready. Providing financial outturn information for wider group consolidation. Management Accounts & Financial Insight Producing and presenting monthly management accounts, including variance analysis, KPIs and commentary for Managing Directors and Boards. Contributing to the production of annual budgets, estimates and Business Plans. Cash Flow, Tax & Financial Compliance Proactively managing cash flows and bank balances, producing regular forecasts. Providing or commissioning advice on VAT and Corporation Tax. Overseeing CIS submissions and producing monthly VAT returns. Asset Management, Governance & Advisory Maintaining fixed asset records and commissioning valuations. Providing professional financial advice to senior finance leaders and company stakeholders. Supporting financial modelling, viability assessments and business cases. Advising on the establishment of new subsidiaries or joint ventures where required. Team Leadership, Systems & Collaboration Managing a small finance team handling: Bank reconciliations Ledger maintenance Sales and purchase ledger Debt recovery Financial records for multiple entities Working with the Systems Manager to ensure the general ledger is efficient and fit-for-purpose. Supporting the wider finance function through ad-hoc project work. About You You will bring: A recognised accountancy qualification or equivalent experience. Strong experience preparing statutory accounts and leading audit processes. Confident communication skills, with the ability to present financial information to senior leaders. A proactive, analytical mindset with a focus on adding value. Experience leading and developing staff. The ability to manage multiple entities and shifting priorities in a fast-paced environment. Why Join Us? This fixed-term role offers a unique opportunity to make an immediate and meaningful impact across a diverse set of publicly owned companies. You'll work with a collaborative and supportive finance team, contributing expert knowledge and ensuring strong financial management and governance. For more information, contact Eleanor or Cal in the Reed Norwich office.
Apr 02, 2026
Contractor
Job Advert: Company Accountant (4-Month Contract) Contract Type: Fixed-term - 4 months Our client is seeking an experienced and motivated Company Accountant to join them on a 4-month contract , leading a small finance team and delivering high-quality financial, accountancy and bookkeeping services for several subsidiary companies owned wholly or partly by a public sector organisation. This is an excellent short-term opportunity for a technically strong accountant who can hit the ground running, manage multiple entities with confidence, and provide insightful financial support to senior stakeholders. What You'll Be Doing Statutory Accounts, Audit & Reporting Preparing annual statutory accounts for multiple entities to a shared deadline. Managing annual audits, ensuring all documentation is complete and audit-ready. Providing financial outturn information for wider group consolidation. Management Accounts & Financial Insight Producing and presenting monthly management accounts, including variance analysis, KPIs and commentary for Managing Directors and Boards. Contributing to the production of annual budgets, estimates and Business Plans. Cash Flow, Tax & Financial Compliance Proactively managing cash flows and bank balances, producing regular forecasts. Providing or commissioning advice on VAT and Corporation Tax. Overseeing CIS submissions and producing monthly VAT returns. Asset Management, Governance & Advisory Maintaining fixed asset records and commissioning valuations. Providing professional financial advice to senior finance leaders and company stakeholders. Supporting financial modelling, viability assessments and business cases. Advising on the establishment of new subsidiaries or joint ventures where required. Team Leadership, Systems & Collaboration Managing a small finance team handling: Bank reconciliations Ledger maintenance Sales and purchase ledger Debt recovery Financial records for multiple entities Working with the Systems Manager to ensure the general ledger is efficient and fit-for-purpose. Supporting the wider finance function through ad-hoc project work. About You You will bring: A recognised accountancy qualification or equivalent experience. Strong experience preparing statutory accounts and leading audit processes. Confident communication skills, with the ability to present financial information to senior leaders. A proactive, analytical mindset with a focus on adding value. Experience leading and developing staff. The ability to manage multiple entities and shifting priorities in a fast-paced environment. Why Join Us? This fixed-term role offers a unique opportunity to make an immediate and meaningful impact across a diverse set of publicly owned companies. You'll work with a collaborative and supportive finance team, contributing expert knowledge and ensuring strong financial management and governance. For more information, contact Eleanor or Cal in the Reed Norwich office.
Ambient People
Finance Business Partner
Ambient People Grays, Essex
Finance Business Partner Salary: £53,460 - £61,638 + benefits Hybrid working - 2 days per week in the office Job Purpose Reporting to the Head of Finance Business Partnering for Housing, this role will manage one Accountant and support the Housing directorate by providing a full finance business partnering service. In addition to providing valuable financial insight and supporting decision-making, the Finance Business Partner will work closely with services to manage financial challenges, including pressures such as rising temporary accommodation costs. This role plays a key part in supporting the organisation's financial sustainability and strategic priorities through the delivery of high-quality financial management, business partnering, and professional advice. You will work closely with senior stakeholders to support decision-making, ensure robust financial planning and control, and contribute to service transformation and performance improvement. Key Responsibilities • Provide financial business partnering to Housing services, including budget monitoring and forecasting. • Support managers in understanding financial performance, cost drivers and financial pressures such as temporary accommodation costs. • Identify savings opportunities and support the delivery of financial improvement plans. • Develop financial models and business cases to support service changes and investment decisions. • Ensure compliance with financial procedures and governance requirements. • Build effective relationships with service managers to strengthen financial accountability. About You We are looking for a motivated and capable finance professional who can operate effectively within a complex and evolving organisation. You will demonstrate both technical expertise and strong stakeholder engagement skills. • Relevant professional qualification (e.g., CCAB/CIMA or equivalent) or significant relevant experience appropriate to the seniority of the role. • Strong technical financial knowledge including budgeting, forecasting, financial modelling, and financial analysis. • Experience working in a complex organisational environment with multiple stakeholders (public sector experience desirable). • Ability to influence, challenge, and support senior managers and budget holders to improve financial performance and decision-making. • Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance audiences.
Apr 02, 2026
Full time
Finance Business Partner Salary: £53,460 - £61,638 + benefits Hybrid working - 2 days per week in the office Job Purpose Reporting to the Head of Finance Business Partnering for Housing, this role will manage one Accountant and support the Housing directorate by providing a full finance business partnering service. In addition to providing valuable financial insight and supporting decision-making, the Finance Business Partner will work closely with services to manage financial challenges, including pressures such as rising temporary accommodation costs. This role plays a key part in supporting the organisation's financial sustainability and strategic priorities through the delivery of high-quality financial management, business partnering, and professional advice. You will work closely with senior stakeholders to support decision-making, ensure robust financial planning and control, and contribute to service transformation and performance improvement. Key Responsibilities • Provide financial business partnering to Housing services, including budget monitoring and forecasting. • Support managers in understanding financial performance, cost drivers and financial pressures such as temporary accommodation costs. • Identify savings opportunities and support the delivery of financial improvement plans. • Develop financial models and business cases to support service changes and investment decisions. • Ensure compliance with financial procedures and governance requirements. • Build effective relationships with service managers to strengthen financial accountability. About You We are looking for a motivated and capable finance professional who can operate effectively within a complex and evolving organisation. You will demonstrate both technical expertise and strong stakeholder engagement skills. • Relevant professional qualification (e.g., CCAB/CIMA or equivalent) or significant relevant experience appropriate to the seniority of the role. • Strong technical financial knowledge including budgeting, forecasting, financial modelling, and financial analysis. • Experience working in a complex organisational environment with multiple stakeholders (public sector experience desirable). • Ability to influence, challenge, and support senior managers and budget holders to improve financial performance and decision-making. • Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance audiences.
Nenebrook Limited
Head of Finance
Nenebrook Limited Kettering, Northamptonshire
Financial Controller / Head of Finance Hybrid Working UK High-Growth Legal Services Group NRG is delighted to be partnering with a highly respected and rapidly expanding group of companies operating within the legal services sector. As part of the organisation's continued growth and strategic development, we are supporting the appointment of a Financial Controller / Head of Finance in a newly created role. This is a high-impact position that will work closely with the Group CFO (COFA), CEO, and senior leadership team , playing a central role in both the financial management and operational performance of the firm. The successful candidate will have the opportunity to shape and develop finance processes, strengthen commercial insight, and support the organisation through its next phase of strategic growth, acquisitions, and integration activity . The role is offered on a hybrid working basis , with flexibility to work from home alongside access to the group's regional offices. The Opportunity This position will take ownership of the day-to-day financial management of the firm while supporting the executive leadership team with strategic decision-making, financial planning, and operational performance. Key aspects of the role will include: Acting as a key finance partner to the Group CFO (COFA), CEO, and Practice Managers , supporting both operational and strategic initiatives. Supporting the group's growth strategy , including financial modelling, acquisition support, and integration of newly acquired businesses. Partnering with the CEO to enhance firm performance, fee earner productivity, and effective management of Work in Progress (WIP) . Developing and refining management information and KPIs to provide meaningful insight into firm performance and operational efficiency. Leading the development of cash flow forecasting models and rolling financial plans , ensuring the business maintains strong liquidity as it scales. Delivering robust variance analysis and performance reporting , identifying opportunities to improve profitability and operational efficiency. Managing and developing the internal finance team, including Legal Cashiers and Accounts staff , while supporting the transition of the legal cashier function in-house. Working with senior leadership to strengthen financial processes, governance, and internal controls across the organisation. Overseeing financial reporting using Xero (including Xero Payroll) and working alongside the LEAP case management system . Supporting the CFO with the preparation and submission of statutory reporting , including statutory accounts, corporation tax, VAT, P11Ds, and regulatory submissions. Candidate Profile We are seeking an experienced finance professional who is comfortable operating in a commercially focused leadership role within a growing professional services environment. Candidates will ideally be: Qualified (ACA / ACCA / CIMA) , Part Qualified, or Qualified by Experience (QBE) . Experienced in working within a law firm environment , ideally with an understanding of SRA regulations . Alternatively, candidates from other regulated or professional services environments will also be considered. Commercially minded, with the ability to work closely with senior leadership to support strategic decision-making. Experienced in developing finance functions, improving processes, and managing finance teams within growing organisations. The Offer This is a rare opportunity to join a dynamic and ambitious organisation at an exciting stage of its growth journey . The successful candidate will benefit from: Hybrid working and flexible location options A competitive salary and bonus structure Comprehensive benefits package A highly visible role within the senior leadership team Clear progression towards a Finance Director position as the organisation continues to expand
Apr 02, 2026
Full time
Financial Controller / Head of Finance Hybrid Working UK High-Growth Legal Services Group NRG is delighted to be partnering with a highly respected and rapidly expanding group of companies operating within the legal services sector. As part of the organisation's continued growth and strategic development, we are supporting the appointment of a Financial Controller / Head of Finance in a newly created role. This is a high-impact position that will work closely with the Group CFO (COFA), CEO, and senior leadership team , playing a central role in both the financial management and operational performance of the firm. The successful candidate will have the opportunity to shape and develop finance processes, strengthen commercial insight, and support the organisation through its next phase of strategic growth, acquisitions, and integration activity . The role is offered on a hybrid working basis , with flexibility to work from home alongside access to the group's regional offices. The Opportunity This position will take ownership of the day-to-day financial management of the firm while supporting the executive leadership team with strategic decision-making, financial planning, and operational performance. Key aspects of the role will include: Acting as a key finance partner to the Group CFO (COFA), CEO, and Practice Managers , supporting both operational and strategic initiatives. Supporting the group's growth strategy , including financial modelling, acquisition support, and integration of newly acquired businesses. Partnering with the CEO to enhance firm performance, fee earner productivity, and effective management of Work in Progress (WIP) . Developing and refining management information and KPIs to provide meaningful insight into firm performance and operational efficiency. Leading the development of cash flow forecasting models and rolling financial plans , ensuring the business maintains strong liquidity as it scales. Delivering robust variance analysis and performance reporting , identifying opportunities to improve profitability and operational efficiency. Managing and developing the internal finance team, including Legal Cashiers and Accounts staff , while supporting the transition of the legal cashier function in-house. Working with senior leadership to strengthen financial processes, governance, and internal controls across the organisation. Overseeing financial reporting using Xero (including Xero Payroll) and working alongside the LEAP case management system . Supporting the CFO with the preparation and submission of statutory reporting , including statutory accounts, corporation tax, VAT, P11Ds, and regulatory submissions. Candidate Profile We are seeking an experienced finance professional who is comfortable operating in a commercially focused leadership role within a growing professional services environment. Candidates will ideally be: Qualified (ACA / ACCA / CIMA) , Part Qualified, or Qualified by Experience (QBE) . Experienced in working within a law firm environment , ideally with an understanding of SRA regulations . Alternatively, candidates from other regulated or professional services environments will also be considered. Commercially minded, with the ability to work closely with senior leadership to support strategic decision-making. Experienced in developing finance functions, improving processes, and managing finance teams within growing organisations. The Offer This is a rare opportunity to join a dynamic and ambitious organisation at an exciting stage of its growth journey . The successful candidate will benefit from: Hybrid working and flexible location options A competitive salary and bonus structure Comprehensive benefits package A highly visible role within the senior leadership team Clear progression towards a Finance Director position as the organisation continues to expand
Goodman Masson
Senior Tax Manager compliance & reporting - 3 to 6 months FS group
Goodman Masson
A global, highly complex international group is seeking an experienced Senior Tax Compliance & Reporting Manager to join its tax function on a 3-6 month fixed-term contract . This role sits within a large multinational tax team and offers exposure to multiple jurisdictions across EMEA and APAC , working in a fast-paced environment with significant technical breadth. This opportunity would suit a senior tax professional with strong corporate tax reporting and compliance expertise who can quickly integrate into a sophisticated tax function and manage multiple stakeholders across finance, audit and external advisers. Key Responsibilities Oversee UK corporate tax compliance obligations and review outsourced tax return preparation. Manage third-party providers responsible for tax reporting and disclosures across international entities. Prepare and review current and deferred tax reconciliations . Support global tax reporting requirements , including monitoring effective tax rates and providing analysis to group stakeholders. Liaise with external auditors, advisors and tax authorities as required. Oversee processes relating to capital allowances, R&D claims and withholding taxes . Contribute to Pillar Two and other international tax reporting requirements . Ensure robust tax controls and governance processes are maintained. Provide technical input on ad-hoc projects , including corporate reorganisations or structural changes. Manage offshore/shared service resources supporting the tax function. Why Apply? Join a large global organisation with complex cross-border tax operations . Exposure to international tax reporting and strategic projects . Senior-level contract offering a competitive package of up to £120k pro-rata . Immediate impact role within a collaborative and high-performing tax team. If you're an experienced tax professional available for an immediate or short-notice contract , please contact Mo Hanslod to discuss further details in confidence.
Apr 02, 2026
Contractor
A global, highly complex international group is seeking an experienced Senior Tax Compliance & Reporting Manager to join its tax function on a 3-6 month fixed-term contract . This role sits within a large multinational tax team and offers exposure to multiple jurisdictions across EMEA and APAC , working in a fast-paced environment with significant technical breadth. This opportunity would suit a senior tax professional with strong corporate tax reporting and compliance expertise who can quickly integrate into a sophisticated tax function and manage multiple stakeholders across finance, audit and external advisers. Key Responsibilities Oversee UK corporate tax compliance obligations and review outsourced tax return preparation. Manage third-party providers responsible for tax reporting and disclosures across international entities. Prepare and review current and deferred tax reconciliations . Support global tax reporting requirements , including monitoring effective tax rates and providing analysis to group stakeholders. Liaise with external auditors, advisors and tax authorities as required. Oversee processes relating to capital allowances, R&D claims and withholding taxes . Contribute to Pillar Two and other international tax reporting requirements . Ensure robust tax controls and governance processes are maintained. Provide technical input on ad-hoc projects , including corporate reorganisations or structural changes. Manage offshore/shared service resources supporting the tax function. Why Apply? Join a large global organisation with complex cross-border tax operations . Exposure to international tax reporting and strategic projects . Senior-level contract offering a competitive package of up to £120k pro-rata . Immediate impact role within a collaborative and high-performing tax team. If you're an experienced tax professional available for an immediate or short-notice contract , please contact Mo Hanslod to discuss further details in confidence.
Pro Finance
Corporate Tax Manager
Pro Finance Bristol, Somerset
Corporate Tax Manager Bristol £55,000 - £62,000 An established and growing Independent Top 40 accountancy firm is expanding its presence in Bristol and is looking for a Corporate Tax Manager to join a brand-new Corporate Tax team. This is an excellent opportunity for an experienced corporate tax professional to step into a senior role within a collaborative and forward-thinking environment, working on a wide range of complex advisory and compliance projects. What's great about this Corporate Tax Manager role? Opportunity to develop and mould the development of the team Hybrid working model Daily parking allowance / Free parking Ongoing commercial and soft-skills training Profit share scheme Clear career progression structure Health & wellbeing benefits Regular firm-wide and team social events Your role as a Corporate Tax Manager: Working closely with the Tax Partner from day one, supporting a varied and innovative client base while. Managing a portfolio of corporate clients, delivering tax compliance, tax accounting, and planning advice. Supporting partners on a range of corporate tax advisory projects, including mergers & acquisitions, restructuring, and complex tax investigations. Reviewing work and mentoring junior members of the team. Building and maintaining strong client relationships. Ensuring delivery of technically robust and commercially focused tax advice. What you'll need to succeed: ATT, CTA, ACA or ACCA qualified. Background in Corporate Tax and managing a portfolio. Previous experience reviewing work and supporting junior staff. Strong technical tax knowledge and commercial awareness. Excellent communication and relationship-building skills. What next: I am looking for an ambitious Corporate Tax Manager to join this growing team. Please get in touch for further details! or phone on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 02, 2026
Full time
Corporate Tax Manager Bristol £55,000 - £62,000 An established and growing Independent Top 40 accountancy firm is expanding its presence in Bristol and is looking for a Corporate Tax Manager to join a brand-new Corporate Tax team. This is an excellent opportunity for an experienced corporate tax professional to step into a senior role within a collaborative and forward-thinking environment, working on a wide range of complex advisory and compliance projects. What's great about this Corporate Tax Manager role? Opportunity to develop and mould the development of the team Hybrid working model Daily parking allowance / Free parking Ongoing commercial and soft-skills training Profit share scheme Clear career progression structure Health & wellbeing benefits Regular firm-wide and team social events Your role as a Corporate Tax Manager: Working closely with the Tax Partner from day one, supporting a varied and innovative client base while. Managing a portfolio of corporate clients, delivering tax compliance, tax accounting, and planning advice. Supporting partners on a range of corporate tax advisory projects, including mergers & acquisitions, restructuring, and complex tax investigations. Reviewing work and mentoring junior members of the team. Building and maintaining strong client relationships. Ensuring delivery of technically robust and commercially focused tax advice. What you'll need to succeed: ATT, CTA, ACA or ACCA qualified. Background in Corporate Tax and managing a portfolio. Previous experience reviewing work and supporting junior staff. Strong technical tax knowledge and commercial awareness. Excellent communication and relationship-building skills. What next: I am looking for an ambitious Corporate Tax Manager to join this growing team. Please get in touch for further details! or phone on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Fox's Burton's Companies
Factory Manager
Fox's Burton's Companies Kirkham, Lancashire
We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Pauls. Together, we employ circa 4,000 amazing colleagues across all our locations. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the Jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We need people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals. About the Role The Factory Manager holds full accountability for leading and managing the assigned Production Units, ensuring optimal performance in quality, output, and cost efficiency through the effective use of all production resources. This role plays a pivotal part in driving operational excellence and delivering results across all key performance areas. In addition to overseeing daily production operations, the Factory Manager leads the Site Leadership Team, providing strategic direction, fostering cross functional alignment, and ensuring that site-wide objectives are achieved. Acting as the central reference point for all activities related to the development, enhancement, and continuous improvement of production processes, the Factory Manager champions a culture of efficiency, safety, and continuous improvement across the site. Main Responsibilities Production Management & Execution Lead and manage production budgets (labour, energy, maintenance, investments) with relevant functions. In conjunction with the Area Engineering Manager ensures effective maintenance and reliability of all production assets. Deliver production plans on time, within cost, and to required standards. Ensure full compliance with safety, environmental, food, and regulatory requirements. Guarantee product quality through adherence to defined standards. Ensure production processes follow approved technical specifications. Development & Improvement Identify and implement improvements to production processes, organisation, and equipment. Lead and prioritise improvement initiatives aligned with group strategy. Drive development of the plant's industrial systems through continuous improvement. Own the plant master plan for the assigned production area. People Management Define development plans and support the growth of team members. Motivate, coach, and enable teams to deliver high performance. Ensure effective communication and information cascade across all production teams. Collect and implement improvement ideas for processes, organisation, and plant performance. Strengthen the plant's industrial system through structured continuous improvement. Prioritise improvement activities in line with FBC UK guidelines. Quality Ensure production meets defined quality standards. In conjunction with the QFS function maintains compliance with hygiene, quality, and certification requirements (e.g., ISO, IFS). Act as point of accountability for product quality and safety for site-produced goods. Technological Process Ensure all operations follow agreed technical standards. Align and update production processes in line with new technologies. Safety & Environment Guarantee compliance with all safety, environmental, and food legislation. Oversee implementation of all regulatory requirements. Maintain responsibility for health and safety performance to external bodies. Allocate resources to lines in line with operational needs. Support medium term workforce planning with the Shift Planner. Manage daily workforce changes (allocation, breaks, cover, holidays etc.). Support conflict resolution and participate in disciplinary processes. Lead medium to long term resource planning for the production area. Support strong communication and alignment through line managers. Who we are looking for Education & Technical Background Degree in Engineering, Manufacturing, Operations Management, or a related technical field (or equivalent experience). Strong knowledge of production processes, industrial operations, and manufacturing best practice. Demonstrated understanding of safety, environmental, food, and regulatory compliance requirements. Experience Significant experience in a production, operations, or factory management role in a manufacturing environment. Proven track record of leading teams and managing performance in a high volume or fast paced production setting. Experience managing production budgets and optimising cost, quality, and efficiency. Hands on experience with continuous improvement methodologies (e.g., Lean, Kaizen, Six Sigma). Experience implementing quality standards and maintaining certifications (e.g., ISO, IFS, BRC, HACCP). Demonstrated ability to lead cross functional teams and act as part of a senior site leadership team. Skills & Capabilities Strong leadership and people management skills, with experience developing and coaching teams. Excellent problem solving and decision making abilities. Strong planning, organisational, and prioritisation skills. Ability to manage multiple complex activities simultaneously while maintaining focus on operational results. Effective communication and stakeholder management skills. Competence in using production systems, reporting tools, and standard Microsoft applications. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Apr 02, 2026
Full time
We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Pauls. Together, we employ circa 4,000 amazing colleagues across all our locations. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the Jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We need people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals. About the Role The Factory Manager holds full accountability for leading and managing the assigned Production Units, ensuring optimal performance in quality, output, and cost efficiency through the effective use of all production resources. This role plays a pivotal part in driving operational excellence and delivering results across all key performance areas. In addition to overseeing daily production operations, the Factory Manager leads the Site Leadership Team, providing strategic direction, fostering cross functional alignment, and ensuring that site-wide objectives are achieved. Acting as the central reference point for all activities related to the development, enhancement, and continuous improvement of production processes, the Factory Manager champions a culture of efficiency, safety, and continuous improvement across the site. Main Responsibilities Production Management & Execution Lead and manage production budgets (labour, energy, maintenance, investments) with relevant functions. In conjunction with the Area Engineering Manager ensures effective maintenance and reliability of all production assets. Deliver production plans on time, within cost, and to required standards. Ensure full compliance with safety, environmental, food, and regulatory requirements. Guarantee product quality through adherence to defined standards. Ensure production processes follow approved technical specifications. Development & Improvement Identify and implement improvements to production processes, organisation, and equipment. Lead and prioritise improvement initiatives aligned with group strategy. Drive development of the plant's industrial systems through continuous improvement. Own the plant master plan for the assigned production area. People Management Define development plans and support the growth of team members. Motivate, coach, and enable teams to deliver high performance. Ensure effective communication and information cascade across all production teams. Collect and implement improvement ideas for processes, organisation, and plant performance. Strengthen the plant's industrial system through structured continuous improvement. Prioritise improvement activities in line with FBC UK guidelines. Quality Ensure production meets defined quality standards. In conjunction with the QFS function maintains compliance with hygiene, quality, and certification requirements (e.g., ISO, IFS). Act as point of accountability for product quality and safety for site-produced goods. Technological Process Ensure all operations follow agreed technical standards. Align and update production processes in line with new technologies. Safety & Environment Guarantee compliance with all safety, environmental, and food legislation. Oversee implementation of all regulatory requirements. Maintain responsibility for health and safety performance to external bodies. Allocate resources to lines in line with operational needs. Support medium term workforce planning with the Shift Planner. Manage daily workforce changes (allocation, breaks, cover, holidays etc.). Support conflict resolution and participate in disciplinary processes. Lead medium to long term resource planning for the production area. Support strong communication and alignment through line managers. Who we are looking for Education & Technical Background Degree in Engineering, Manufacturing, Operations Management, or a related technical field (or equivalent experience). Strong knowledge of production processes, industrial operations, and manufacturing best practice. Demonstrated understanding of safety, environmental, food, and regulatory compliance requirements. Experience Significant experience in a production, operations, or factory management role in a manufacturing environment. Proven track record of leading teams and managing performance in a high volume or fast paced production setting. Experience managing production budgets and optimising cost, quality, and efficiency. Hands on experience with continuous improvement methodologies (e.g., Lean, Kaizen, Six Sigma). Experience implementing quality standards and maintaining certifications (e.g., ISO, IFS, BRC, HACCP). Demonstrated ability to lead cross functional teams and act as part of a senior site leadership team. Skills & Capabilities Strong leadership and people management skills, with experience developing and coaching teams. Excellent problem solving and decision making abilities. Strong planning, organisational, and prioritisation skills. Ability to manage multiple complex activities simultaneously while maintaining focus on operational results. Effective communication and stakeholder management skills. Competence in using production systems, reporting tools, and standard Microsoft applications. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Service Delivery Team Lead
ed Resourcing Ltd
Senior Service Delivery Manager Hybrid - King's Lynn (2 days per week) £45,000 - £55,000 benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader to take it further. This is a Senior Leadership Team role , responsible for scaling consistency, strengthening accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires someone who has already operated successfully as a Service Delivery Manager and is ready to deliver at a higher standard. The Role You will take full ownership of service delivery across: Service Desk Provisioning Service Assurance Leading a team of 12-15, you will ensure consistent SLA performance, drive operational improvements, and maintain high standards across all client interactions. Key Responsibilities Service Delivery Leadership Own end-to-end service performance across all operational teams Ensure consistent delivery against SLAs across all client accounts Maintain control of ticket queues, call handling and service standards Step in during major incidents or service disruption to stabilise delivery Client Engagement & Success Act as a senior operational contact for key clients Lead structured service reviews with clear performance data and improvement plans Manage escalations and difficult conversations with clarity and confidence Build long-term client trust through consistent delivery and communication Escalation & Incident Management Take full ownership of escalations through to resolution Coordinate teams, remove blockers and maintain accountability Communicate proactively during incidents Lead post-incident reviews and embed lasting improvements Team Leadership Lead, coach and develop a team of 12-15 operational staff Drive accountability, performance and professional standards Manage performance proactively, including underperformance and complex people matters Build a culture where ownership and client care are the baseline Operational Improvement & Governance Identify trends, recurring issues and systemic weaknesses Deliver continuous improvement initiatives with measurable outcomes Ensure adherence to processes, governance frameworks and compliance requirements Report on KPIs and operational performance to the Senior Leadership Team What Success Looks Like Consistent SLA achievement across all service functions Improved client satisfaction, retention and confidence Reduced escalation volume through stronger team ownership A more accountable, high-performing service delivery team Clear, measurable improvements in operational KPIs What We're Looking For Essential Experience 3-5 years as a Service Delivery Manager Experience managing multiple operational teams (Service Desk, Provisioning, Field Engineering) Proven track record managing complex client relationships in regulated environments Strong experience handling escalations, major incidents and high-pressure situations Demonstrable success improving team performance through coaching and accountability Confident engaging with senior client stakeholders (Director level and above) Technical Understanding Microsoft 365 and Azure Intune and endpoint management Networking and connectivity fundamentals (Unifi advantageous) Service management platforms (ConnectWise preferred) Personal Attributes Takes ownership without being asked and delivers without being chased Calm, clear and decisive under pressure Holds high standards for both themselves and others Comfortable operating at both strategic and operational levels Understands the difference between managing a team and leading one Location & Working Pattern Hybrid: 2 days per week in King's Lynn Must be within 1.5 hours travel distance Travel to client sites across the UK as required Monday to Friday, 9:00am - 5:30pm (flexibility required) Professional home working environment essential Salary & Benefits £45,000 - £55,000 (depending on experience) 25 days holiday bank holidays (rising to 30) Contributory pension scheme Private health, dental and eye care Structured personal development and technical training Monthly team socials, quarterly business updates, annual review event Hybrid working environment Free parking Our Culture We are direct, accountable and outcome-focused. We deal with issues early, not late. We take pride in delivering consistently high standards to clients who depend on us. Apply If you're an experienced Service Delivery Manager who has already proven yourself - and you're ready to operate at a higher level - we want to hear from you.
Apr 02, 2026
Full time
Senior Service Delivery Manager Hybrid - King's Lynn (2 days per week) £45,000 - £55,000 benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader to take it further. This is a Senior Leadership Team role , responsible for scaling consistency, strengthening accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires someone who has already operated successfully as a Service Delivery Manager and is ready to deliver at a higher standard. The Role You will take full ownership of service delivery across: Service Desk Provisioning Service Assurance Leading a team of 12-15, you will ensure consistent SLA performance, drive operational improvements, and maintain high standards across all client interactions. Key Responsibilities Service Delivery Leadership Own end-to-end service performance across all operational teams Ensure consistent delivery against SLAs across all client accounts Maintain control of ticket queues, call handling and service standards Step in during major incidents or service disruption to stabilise delivery Client Engagement & Success Act as a senior operational contact for key clients Lead structured service reviews with clear performance data and improvement plans Manage escalations and difficult conversations with clarity and confidence Build long-term client trust through consistent delivery and communication Escalation & Incident Management Take full ownership of escalations through to resolution Coordinate teams, remove blockers and maintain accountability Communicate proactively during incidents Lead post-incident reviews and embed lasting improvements Team Leadership Lead, coach and develop a team of 12-15 operational staff Drive accountability, performance and professional standards Manage performance proactively, including underperformance and complex people matters Build a culture where ownership and client care are the baseline Operational Improvement & Governance Identify trends, recurring issues and systemic weaknesses Deliver continuous improvement initiatives with measurable outcomes Ensure adherence to processes, governance frameworks and compliance requirements Report on KPIs and operational performance to the Senior Leadership Team What Success Looks Like Consistent SLA achievement across all service functions Improved client satisfaction, retention and confidence Reduced escalation volume through stronger team ownership A more accountable, high-performing service delivery team Clear, measurable improvements in operational KPIs What We're Looking For Essential Experience 3-5 years as a Service Delivery Manager Experience managing multiple operational teams (Service Desk, Provisioning, Field Engineering) Proven track record managing complex client relationships in regulated environments Strong experience handling escalations, major incidents and high-pressure situations Demonstrable success improving team performance through coaching and accountability Confident engaging with senior client stakeholders (Director level and above) Technical Understanding Microsoft 365 and Azure Intune and endpoint management Networking and connectivity fundamentals (Unifi advantageous) Service management platforms (ConnectWise preferred) Personal Attributes Takes ownership without being asked and delivers without being chased Calm, clear and decisive under pressure Holds high standards for both themselves and others Comfortable operating at both strategic and operational levels Understands the difference between managing a team and leading one Location & Working Pattern Hybrid: 2 days per week in King's Lynn Must be within 1.5 hours travel distance Travel to client sites across the UK as required Monday to Friday, 9:00am - 5:30pm (flexibility required) Professional home working environment essential Salary & Benefits £45,000 - £55,000 (depending on experience) 25 days holiday bank holidays (rising to 30) Contributory pension scheme Private health, dental and eye care Structured personal development and technical training Monthly team socials, quarterly business updates, annual review event Hybrid working environment Free parking Our Culture We are direct, accountable and outcome-focused. We deal with issues early, not late. We take pride in delivering consistently high standards to clients who depend on us. Apply If you're an experienced Service Delivery Manager who has already proven yourself - and you're ready to operate at a higher level - we want to hear from you.
Strategic Property Lead, Asset Performance, Data and Projects
Cheshire West and Chester Ellesmere Port, Cheshire
To provide strategic property advice and asset management of the operational portfolio, co-ordinate policy development and strategy taking account of the Council Plan and our Corporate Objectives. To facilitate alignment of the property portfolio with the corporate and service delivery objectives. To enable, procure and manage that the Service has appropriate system infrastructure to hold, collate, cleanse and update asset data. To utilise, interrogate, interpret and report and using the required Property Data to meet the needs of the Service, measure asset performance and respond to the requirements of the Council in its performance against the Council Plan. To play a pivotal role in managing property-related data and providing strategic advice across council projects, supporting in projects where there is cross service or corporate impact. The Council's Property Service is looking for experienced, results driven strategic asset manager, who is RICS qualified and has an understanding of the Local Authority or public sector organisations. They will be joining a team who is working in the corporate centre of Cheshire West supporting the Council in the effective delivery of its priorities. This role will be supporting the delivery, implementation and management of all property data, managing that the Council has oversight of its property assets aligned with Corporate Landlord and the asset performance data and reporting capability to enable the Property Service in it advisory functions and support the Council in data led decision making. The role will have consideration of asset efficiencies, sustainability, cost and opportunity, and shall enable the Council in its aspiration to have a fit for purpose property portfolio that is aligned to corporate and service objectives. The role will support and enable the Council in the delivery of its priorities to include engagement with transformational projects, delivery of statutory duties such as asset valuations, and comprehensive data collation and management to facilitate good decision making. For an informal chat about the role please contact, Laura Dutton Senior Operational and Valuation Manager
Apr 02, 2026
Full time
To provide strategic property advice and asset management of the operational portfolio, co-ordinate policy development and strategy taking account of the Council Plan and our Corporate Objectives. To facilitate alignment of the property portfolio with the corporate and service delivery objectives. To enable, procure and manage that the Service has appropriate system infrastructure to hold, collate, cleanse and update asset data. To utilise, interrogate, interpret and report and using the required Property Data to meet the needs of the Service, measure asset performance and respond to the requirements of the Council in its performance against the Council Plan. To play a pivotal role in managing property-related data and providing strategic advice across council projects, supporting in projects where there is cross service or corporate impact. The Council's Property Service is looking for experienced, results driven strategic asset manager, who is RICS qualified and has an understanding of the Local Authority or public sector organisations. They will be joining a team who is working in the corporate centre of Cheshire West supporting the Council in the effective delivery of its priorities. This role will be supporting the delivery, implementation and management of all property data, managing that the Council has oversight of its property assets aligned with Corporate Landlord and the asset performance data and reporting capability to enable the Property Service in it advisory functions and support the Council in data led decision making. The role will have consideration of asset efficiencies, sustainability, cost and opportunity, and shall enable the Council in its aspiration to have a fit for purpose property portfolio that is aligned to corporate and service objectives. The role will support and enable the Council in the delivery of its priorities to include engagement with transformational projects, delivery of statutory duties such as asset valuations, and comprehensive data collation and management to facilitate good decision making. For an informal chat about the role please contact, Laura Dutton Senior Operational and Valuation Manager
Senior Trading Operations Manager
Tasker & Partners Huntingdon, Cambridgeshire
Senior Trading Operations Manager We're looking for an exceptional Senior Trading Operations Manager to lead our broking operations function and drive commercial performance, operational efficiency, and trading discipline across our Retail division. You will be a core member of the l Trading Operations Director's Senior Leadership Team (SLT), working collaboratively to drive operational and commercial improvements across the division. You will lead a multidisciplinary team - responsible for Regional Operations Managers and Quality Assurance - ensuring a consistent, data driven, and performance focused approach across our broking operations. This role is remote, with travel required across our regional offices What You'll Be Doing Leading the Trading Operations strategy to uplift commercial performance, EBITDA margin, and operational efficiency. Driving data led decision making, ensuring insight, KPIs and reporting inform business actions. Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours. Identifying inefficiencies and delivering continuous improvement across trading processes. Partnering with senior stakeholders across Retail, Broking, Operations, Compliance, L&D and Integration. Providing leadership, coaching and development to a remote team. Supporting acquisitions through MI review, risk assessment, and integration planning. Contributing to SLT priorities as a key advisor to the Retail Trading Operations Director. What We're Looking For As our Senior Trading Operations Manager, you're a supportive but focused people manager who knows how to get the best from your team. You use data and insight to guide decisions, solve problems and improve trading processes. You're comfortable working with a range of colleagues, offering clear direction and helping your team stay accountable. Above all, you care about making practical improvements that strengthen performance and support the business. You'll ideally have: Demonstrable experience in a broking or trading focused insurance environment. Strong people leadership skills, with experience managing remote teams. Excellent Excel skills, including handling, analysing and interpreting complex data. Proven ability to influence stakeholders at all levels, including senior leaders. Strong operational awareness and the ability to drive measurable improvements. Experience using Acturis (nice to have). Familiarity with Power BI or other analytics tools (nice to have). Rewards & Benefits: When you join us,you can expecta supportive cultureandanattractive range ofrewards and benefitswhich include: Competitive salary with an annual pay review and bonus scheme 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually About Jensten Group Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 35 locations and support 85 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Apr 02, 2026
Full time
Senior Trading Operations Manager We're looking for an exceptional Senior Trading Operations Manager to lead our broking operations function and drive commercial performance, operational efficiency, and trading discipline across our Retail division. You will be a core member of the l Trading Operations Director's Senior Leadership Team (SLT), working collaboratively to drive operational and commercial improvements across the division. You will lead a multidisciplinary team - responsible for Regional Operations Managers and Quality Assurance - ensuring a consistent, data driven, and performance focused approach across our broking operations. This role is remote, with travel required across our regional offices What You'll Be Doing Leading the Trading Operations strategy to uplift commercial performance, EBITDA margin, and operational efficiency. Driving data led decision making, ensuring insight, KPIs and reporting inform business actions. Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours. Identifying inefficiencies and delivering continuous improvement across trading processes. Partnering with senior stakeholders across Retail, Broking, Operations, Compliance, L&D and Integration. Providing leadership, coaching and development to a remote team. Supporting acquisitions through MI review, risk assessment, and integration planning. Contributing to SLT priorities as a key advisor to the Retail Trading Operations Director. What We're Looking For As our Senior Trading Operations Manager, you're a supportive but focused people manager who knows how to get the best from your team. You use data and insight to guide decisions, solve problems and improve trading processes. You're comfortable working with a range of colleagues, offering clear direction and helping your team stay accountable. Above all, you care about making practical improvements that strengthen performance and support the business. You'll ideally have: Demonstrable experience in a broking or trading focused insurance environment. Strong people leadership skills, with experience managing remote teams. Excellent Excel skills, including handling, analysing and interpreting complex data. Proven ability to influence stakeholders at all levels, including senior leaders. Strong operational awareness and the ability to drive measurable improvements. Experience using Acturis (nice to have). Familiarity with Power BI or other analytics tools (nice to have). Rewards & Benefits: When you join us,you can expecta supportive cultureandanattractive range ofrewards and benefitswhich include: Competitive salary with an annual pay review and bonus scheme 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually About Jensten Group Jensten is one of the UK's leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we've built a standout business in a crowded marketplace - combining scale, deep technical expertise and entrepreneurial spirit. Operating through six specialist divisions - Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting - we deliver tailored insurance solutions directly to clients and through a network of trusted third party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 35 locations and support 85 entrepreneurial franchise holders nationwide. Our purpose - "Protecting today, empowering tomorrow" - reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers - big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
Michael Page Finance
Senior Audit Manager
Michael Page Finance Maidstone, Kent
The Senior Audit Manager role in the professional services industry is an excellent opportunity for an experienced accounting and finance professional to lead and oversee high-quality audits. Based in Maidstone, this position requires strong technical expertise and a commitment to delivering exceptional client service. Client Details This opportunity is with a well-established professional services organisation known for its focus on accounting and finance excellence. They specialise in delivering tailored solutions to their diverse client base while fostering a collaborative and professional working environment. Description Plan, supervise, and execute audit assignments for a variety of clients in the professional services sector. Ensure compliance with relevant regulations and accounting standards throughout the audit process. Provide technical guidance and training to junior team members to support their development. Review audit documentation to ensure accuracy and completeness. Build and maintain strong client relationships, acting as a key point of contact during engagements. Identify and communicate any risks or issues arising during audits, proposing practical solutions. Assist in preparing detailed reports and presenting findings to clients and senior management. Contribute to the development of the department by sharing knowledge and best practices. Profile A successful Senior Audit Manager should have: A recognised accounting qualification (e.g., ACA, ACCA, or equivalent). Extensive experience in auditing within the professional services industry. Strong technical knowledge of accounting standards and regulations. Proven ability to manage multiple engagements and meet deadlines effectively. Excellent communication and interpersonal skills for client interaction and team collaboration. A proactive approach to problem-solving and decision-making. Job Offer A competitive salary ranging from £60000 to £70000 per annum. Opportunities for professional growth and career progression within the company. A supportive and inclusive company culture in the heart of Maidstone. The chance to work on diverse and challenging audit engagements in the professional services industry.
Apr 02, 2026
Full time
The Senior Audit Manager role in the professional services industry is an excellent opportunity for an experienced accounting and finance professional to lead and oversee high-quality audits. Based in Maidstone, this position requires strong technical expertise and a commitment to delivering exceptional client service. Client Details This opportunity is with a well-established professional services organisation known for its focus on accounting and finance excellence. They specialise in delivering tailored solutions to their diverse client base while fostering a collaborative and professional working environment. Description Plan, supervise, and execute audit assignments for a variety of clients in the professional services sector. Ensure compliance with relevant regulations and accounting standards throughout the audit process. Provide technical guidance and training to junior team members to support their development. Review audit documentation to ensure accuracy and completeness. Build and maintain strong client relationships, acting as a key point of contact during engagements. Identify and communicate any risks or issues arising during audits, proposing practical solutions. Assist in preparing detailed reports and presenting findings to clients and senior management. Contribute to the development of the department by sharing knowledge and best practices. Profile A successful Senior Audit Manager should have: A recognised accounting qualification (e.g., ACA, ACCA, or equivalent). Extensive experience in auditing within the professional services industry. Strong technical knowledge of accounting standards and regulations. Proven ability to manage multiple engagements and meet deadlines effectively. Excellent communication and interpersonal skills for client interaction and team collaboration. A proactive approach to problem-solving and decision-making. Job Offer A competitive salary ranging from £60000 to £70000 per annum. Opportunities for professional growth and career progression within the company. A supportive and inclusive company culture in the heart of Maidstone. The chance to work on diverse and challenging audit engagements in the professional services industry.
Reed
Private Client Tax Manager
Reed
Role Summary An established accountancy practice is seeking an experienced Private Client Tax Manager to take responsibility for a well-maintained portfolio of personal tax clients, following the retirement of a senior team member. The role begins with a strong focus on delivering high-quality client service and ensuring full compliance across the portfolio. Over time, the position will expand to include greater leadership responsibilities within the Private Client team, including developing junior staff, overseeing workflow, and contributing to process and system improvements. This is an excellent opportunity for someone who wants to combine hands-on technical work with team leadership and strategic input. Reports to: Partner / Director Main Responsibilities 1. Client Service Act as the primary point of contact for a portfolio of personal tax clients throughout the year. Manage all aspects of personal tax compliance, including preparing computations, self-assessment returns, MTD submissions, and CGT returns. This may also involve preparing accounts for simple sole traders and partnerships. Support a broad range of compliance areas where required, including Trusts, IHT, ERS, and ATED. Participate in tax advisory work, either leading assignments or supporting senior colleagues depending on complexity. Plan and organise your portfolio effectively, allocating work to junior team members where appropriate. Monitor progress of all returns to ensure timely, efficient, and budget-compliant completion in line with client expectations. Take full ownership of billing and budgeting for your client portfolio. Maintain open communication with senior leadership regarding upcoming work, WIP, and any issues affecting clients or the role. Contribute to a safe and healthy working environment in line with statutory responsibilities. 2. Team Leadership Supervise junior team members assisting with compliance work. Over time, take on formal line management responsibilities, including conducting appraisals and supporting professional development. 3. Technical Expertise Maintain strong and up-to-date technical knowledge of personal tax legislation and best practice. Attend CPD courses and undertake relevant research to ensure consistently high standards of work. Key Skills and Experience ATT or CTA qualified, with 5+ years of post-qualification experience in personal tax. Experience in related areas such as Trusts, Estates, IHT, ATED, or ERS is desirable. Able to work independently, taking ownership of tasks while escalating issues appropriately. Motivated by progression and professional development. Strong communication skills, both written and verbal, with clients and colleagues. Solution-focused approach to problem-solving. Ability to manage multiple projects and collaborate effectively within a team. High attention to detail and adherence to process and procedure. Strong organisational skills, with the ability to prioritise and meet deadlines. Commercial awareness and a proactive approach to portfolio management.
Apr 02, 2026
Full time
Role Summary An established accountancy practice is seeking an experienced Private Client Tax Manager to take responsibility for a well-maintained portfolio of personal tax clients, following the retirement of a senior team member. The role begins with a strong focus on delivering high-quality client service and ensuring full compliance across the portfolio. Over time, the position will expand to include greater leadership responsibilities within the Private Client team, including developing junior staff, overseeing workflow, and contributing to process and system improvements. This is an excellent opportunity for someone who wants to combine hands-on technical work with team leadership and strategic input. Reports to: Partner / Director Main Responsibilities 1. Client Service Act as the primary point of contact for a portfolio of personal tax clients throughout the year. Manage all aspects of personal tax compliance, including preparing computations, self-assessment returns, MTD submissions, and CGT returns. This may also involve preparing accounts for simple sole traders and partnerships. Support a broad range of compliance areas where required, including Trusts, IHT, ERS, and ATED. Participate in tax advisory work, either leading assignments or supporting senior colleagues depending on complexity. Plan and organise your portfolio effectively, allocating work to junior team members where appropriate. Monitor progress of all returns to ensure timely, efficient, and budget-compliant completion in line with client expectations. Take full ownership of billing and budgeting for your client portfolio. Maintain open communication with senior leadership regarding upcoming work, WIP, and any issues affecting clients or the role. Contribute to a safe and healthy working environment in line with statutory responsibilities. 2. Team Leadership Supervise junior team members assisting with compliance work. Over time, take on formal line management responsibilities, including conducting appraisals and supporting professional development. 3. Technical Expertise Maintain strong and up-to-date technical knowledge of personal tax legislation and best practice. Attend CPD courses and undertake relevant research to ensure consistently high standards of work. Key Skills and Experience ATT or CTA qualified, with 5+ years of post-qualification experience in personal tax. Experience in related areas such as Trusts, Estates, IHT, ATED, or ERS is desirable. Able to work independently, taking ownership of tasks while escalating issues appropriately. Motivated by progression and professional development. Strong communication skills, both written and verbal, with clients and colleagues. Solution-focused approach to problem-solving. Ability to manage multiple projects and collaborate effectively within a team. High attention to detail and adherence to process and procedure. Strong organisational skills, with the ability to prioritise and meet deadlines. Commercial awareness and a proactive approach to portfolio management.
Michael Page Finance
Accounts Manager
Michael Page Finance Cheadle, Cheshire
Are you an experienced accounting professional looking to step into a leadership role within a highly respected, award-winning North West firm? Do you thrive on building strong client relationships and mentoring the next generation of accountants? Our client is a well-established and people-focused accountancy practice based in Cheadle, looking for an ambitious Accounts Manager to join our growing team. Client Details Known for its friendly, supportive culture and long-standing commitment to high-quality service this independent firm works across a diverse client portfolio. From entrepreneurial start-ups to established regional businesses they offer the variety and challenge that helps their team grow and succeed. Description Oversee the preparation and review of financial accounts for clients. Ensure compliance with accounting standards and regulations. Manage client relationships and provide expert financial advice. Collaborate with internal teams to enhance efficiency and accuracy in financial reporting. Assist in budgeting, forecasting, and financial planning processes. Identify opportunities for process improvement and implement solutions. Support junior staff with their development and training in accounting practices. Prepare detailed reports for senior management and external stakeholders. Profile A successful Accounts Manager should have: Strong qualifications in accounting or finance. Proficiency in managing and reviewing financial accounts. Experience within the professional services industry. Excellent knowledge of accounting standards and regulations. Strong communication and client management skills. A proactive approach to identifying and implementing process improvements. Proven ability to mentor and support junior team members. Job Offer Competitive salary. Hybrid working. Opportunities for professional growth and development. Supportive and collaborative working environment. Exposure to a variety of accounting and finance responsibilities.
Apr 02, 2026
Full time
Are you an experienced accounting professional looking to step into a leadership role within a highly respected, award-winning North West firm? Do you thrive on building strong client relationships and mentoring the next generation of accountants? Our client is a well-established and people-focused accountancy practice based in Cheadle, looking for an ambitious Accounts Manager to join our growing team. Client Details Known for its friendly, supportive culture and long-standing commitment to high-quality service this independent firm works across a diverse client portfolio. From entrepreneurial start-ups to established regional businesses they offer the variety and challenge that helps their team grow and succeed. Description Oversee the preparation and review of financial accounts for clients. Ensure compliance with accounting standards and regulations. Manage client relationships and provide expert financial advice. Collaborate with internal teams to enhance efficiency and accuracy in financial reporting. Assist in budgeting, forecasting, and financial planning processes. Identify opportunities for process improvement and implement solutions. Support junior staff with their development and training in accounting practices. Prepare detailed reports for senior management and external stakeholders. Profile A successful Accounts Manager should have: Strong qualifications in accounting or finance. Proficiency in managing and reviewing financial accounts. Experience within the professional services industry. Excellent knowledge of accounting standards and regulations. Strong communication and client management skills. A proactive approach to identifying and implementing process improvements. Proven ability to mentor and support junior team members. Job Offer Competitive salary. Hybrid working. Opportunities for professional growth and development. Supportive and collaborative working environment. Exposure to a variety of accounting and finance responsibilities.
Blusource
Senior Accountant to Client Manager
Blusource Derby, Derbyshire
A forward-thinking, tech-enabled accountancy practice in Derby is seeking a motivated Accountant, available between Senior Accountant to Client Manager, to join their growing team. This is an excellent opportunity for someone looking to progress in a supportive, modern environment with genuine flexibility and hybrid working. We have recently taken instruction on a key vacancy, available from a Practice Accountant, through to Portfolio Manager level with this firm. The firm are flexible on level and can hire from Accountant up to Client Manager grade, so the salary range on offer is broad and will be decided after interview, if a job offer is made. The benefits package is generous and see significant, listed in full below. Benefits and flexibility in this firm are notable and highly attractive. They include the following: 25 days holiday plus bank holidays (increasing 1 day per year of service up to 28 days) your birthday off Salary guide is open, with a realistic guide circa £35K to around £50K, experience dependent, but flexible within reason. Salary will entirely be dictated by the firm's judgement of your experience and suitability. No timesheets Bonus / possible shares Casual dress / dress for your diary. Your birthday off work Free parking on site Private medical cover Company pension scheme Study support, full financial study support. Hybrid working. Core hours of 10am to 4pm, but flexible on start and finish times around that - most tend to work 9 to 5.30pm A chance to get involved in all aspects of a new business and develop as the business grows. Job Overview: They are seeking an experienced and client-focused Accountant to join their team as a Portfolio Manager. This role involves: Managing a portfolio of clients Providing comprehensive accounting and advisory services Ensuring the highest standards of client satisfaction. Key Responsibilities: Managing and servicing a portfolio of clients Handling inbound queries from clients, and delivering great client service Develop and maintain strong relationships with clients. Providing advice and support to clients in relation to corporate and personal tax planning. Reviewing accounts, corporation tax returns and personal tax returns prepared by junior members of staff. Reviewing client records Supervise and mentor junior team members, providing guidance and support in their professional development. If you're a driven, detail-oriented individual with experience in practice and a desire to progress, this role offers the perfect blend of development, flexibility, and long-term career potential.
Apr 02, 2026
Full time
A forward-thinking, tech-enabled accountancy practice in Derby is seeking a motivated Accountant, available between Senior Accountant to Client Manager, to join their growing team. This is an excellent opportunity for someone looking to progress in a supportive, modern environment with genuine flexibility and hybrid working. We have recently taken instruction on a key vacancy, available from a Practice Accountant, through to Portfolio Manager level with this firm. The firm are flexible on level and can hire from Accountant up to Client Manager grade, so the salary range on offer is broad and will be decided after interview, if a job offer is made. The benefits package is generous and see significant, listed in full below. Benefits and flexibility in this firm are notable and highly attractive. They include the following: 25 days holiday plus bank holidays (increasing 1 day per year of service up to 28 days) your birthday off Salary guide is open, with a realistic guide circa £35K to around £50K, experience dependent, but flexible within reason. Salary will entirely be dictated by the firm's judgement of your experience and suitability. No timesheets Bonus / possible shares Casual dress / dress for your diary. Your birthday off work Free parking on site Private medical cover Company pension scheme Study support, full financial study support. Hybrid working. Core hours of 10am to 4pm, but flexible on start and finish times around that - most tend to work 9 to 5.30pm A chance to get involved in all aspects of a new business and develop as the business grows. Job Overview: They are seeking an experienced and client-focused Accountant to join their team as a Portfolio Manager. This role involves: Managing a portfolio of clients Providing comprehensive accounting and advisory services Ensuring the highest standards of client satisfaction. Key Responsibilities: Managing and servicing a portfolio of clients Handling inbound queries from clients, and delivering great client service Develop and maintain strong relationships with clients. Providing advice and support to clients in relation to corporate and personal tax planning. Reviewing accounts, corporation tax returns and personal tax returns prepared by junior members of staff. Reviewing client records Supervise and mentor junior team members, providing guidance and support in their professional development. If you're a driven, detail-oriented individual with experience in practice and a desire to progress, this role offers the perfect blend of development, flexibility, and long-term career potential.
Head of Loyalty Strategy and Proposition - Strategy Consultant
Experis - ManpowerGroup
Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £1000 - £1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Apr 02, 2026
Full time
Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £1000 - £1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Pro-Tax Recruitment
Investment Management Reporting - Tax Manager - Big 4
Pro-Tax Recruitment
Investment Management Reporting - Manager London, Hybrid working We're working with a Big 4 firm and global leader in professional services, to recruit a Tax Manager into their fast-growing Investment Management Tax team.This role sits within their specialist Investor Reporting Group, which supports some of the world's leading asset managers, hedge funds, and institutional investors.This is a fantastic opportunity for someone looking to build a career in financial services tax, even if you haven't worked directly in investor tax reporting before. You'll work alongside experienced tax professionals in a team known for its technical depth, attention to detail, and collaborative culture. Your New Role: Support on the delivery of investor tax reporting services to UK and international clients Help manage a portfolio of fund clients and contribute to key deliverables across advisory and compliance projects Advise on tax reporting implications of new fund launches or restructures Contribute to ad hoc technical projects in relation to investor tax and global reporting obligations Why Join this Firm? Work with clients across both the traditional and alternative fund sectors High visibility within the business, working alongside Senior Managers, Directors, and Partners Opportunities to grow your technical expertise in an area where this firm continues to invest heavily What You'll Need to Succeed: ACA / CTA qualification Experience in investor tax reporting from a professional services or in-house financial services background Knowledge of common fund structures and their tax reporting implications Strong communication skills and a desire to work closely with clients What's On Offer? Exposure to high-profile asset management clients Opportunities for fast-track progression within a growing team Flexible working and a supportive team environment Structured training and development, including international collaboration Interested in this opportunity? For a confidential discussion or more details, please contact Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 02, 2026
Full time
Investment Management Reporting - Manager London, Hybrid working We're working with a Big 4 firm and global leader in professional services, to recruit a Tax Manager into their fast-growing Investment Management Tax team.This role sits within their specialist Investor Reporting Group, which supports some of the world's leading asset managers, hedge funds, and institutional investors.This is a fantastic opportunity for someone looking to build a career in financial services tax, even if you haven't worked directly in investor tax reporting before. You'll work alongside experienced tax professionals in a team known for its technical depth, attention to detail, and collaborative culture. Your New Role: Support on the delivery of investor tax reporting services to UK and international clients Help manage a portfolio of fund clients and contribute to key deliverables across advisory and compliance projects Advise on tax reporting implications of new fund launches or restructures Contribute to ad hoc technical projects in relation to investor tax and global reporting obligations Why Join this Firm? Work with clients across both the traditional and alternative fund sectors High visibility within the business, working alongside Senior Managers, Directors, and Partners Opportunities to grow your technical expertise in an area where this firm continues to invest heavily What You'll Need to Succeed: ACA / CTA qualification Experience in investor tax reporting from a professional services or in-house financial services background Knowledge of common fund structures and their tax reporting implications Strong communication skills and a desire to work closely with clients What's On Offer? Exposure to high-profile asset management clients Opportunities for fast-track progression within a growing team Flexible working and a supportive team environment Structured training and development, including international collaboration Interested in this opportunity? For a confidential discussion or more details, please contact Alex Teow on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
RG Consultancy Ltd
Financial Controller
RG Consultancy Ltd St. Helens, Merseyside
We are recruiting an experienced Financial Controller to join a well-established and growing £25m turnover distribution business . This is a key leadership role responsible for managing the finance function, providing commercial insight, and supporting the senior leadership team with strategic decision-making. This position offers the opportunity to work in a dynamic distribution environment where operational efficiency and financial performance go hand in hand. Key Responsibilities Oversee the day-to-day management of the finance function Prepare monthly management accounts and board reporting packs Lead budgeting, forecasting, and cash flow management Ensure robust financial controls and compliance with statutory requirements Manage and develop the finance team Partner with operational and commercial teams to improve profitability Support strategic planning and business growth initiatives Liaise with external auditors, banks, and professional advisers About You Fully qualified accountant (ACA / ACCA / CIMA) Proven experience as a Financial Controller or Senior Finance Manager Background in distribution, logistics, manufacturing, or a similar operational sector is highly desirable Strong commercial awareness with the ability to influence senior stakeholders Experience managing and developing finance teams Excellent analytical, communication, and organisational skills The Opportunity Salary of £70,000 Excellent benefits package Key leadership role within a growing SME environment Opportunity to shape and develop the finance function Collaborative and supportive leadership team If you are a commercially minded finance professional looking to play a pivotal role in a successful and expanding distribution business, we would love to hear from you.
Apr 02, 2026
Full time
We are recruiting an experienced Financial Controller to join a well-established and growing £25m turnover distribution business . This is a key leadership role responsible for managing the finance function, providing commercial insight, and supporting the senior leadership team with strategic decision-making. This position offers the opportunity to work in a dynamic distribution environment where operational efficiency and financial performance go hand in hand. Key Responsibilities Oversee the day-to-day management of the finance function Prepare monthly management accounts and board reporting packs Lead budgeting, forecasting, and cash flow management Ensure robust financial controls and compliance with statutory requirements Manage and develop the finance team Partner with operational and commercial teams to improve profitability Support strategic planning and business growth initiatives Liaise with external auditors, banks, and professional advisers About You Fully qualified accountant (ACA / ACCA / CIMA) Proven experience as a Financial Controller or Senior Finance Manager Background in distribution, logistics, manufacturing, or a similar operational sector is highly desirable Strong commercial awareness with the ability to influence senior stakeholders Experience managing and developing finance teams Excellent analytical, communication, and organisational skills The Opportunity Salary of £70,000 Excellent benefits package Key leadership role within a growing SME environment Opportunity to shape and develop the finance function Collaborative and supportive leadership team If you are a commercially minded finance professional looking to play a pivotal role in a successful and expanding distribution business, we would love to hear from you.
Managing Director
Jonas Software
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 02, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Reed
People Development Manager (EMEA)
Reed Maidstone, Kent
Reed HR have partnered with a growing, flexible and exciting organisation who are now looking for a People Development Lead. Hours: 37.5 a week - can be flexible on start and finish times Hybrid: 2 - 3 days in the office per week Travel: Travel to Europe around 3 - 4 times per year / London 1/2 times a month - fully expensed Full time permanent role We are looking for someone who thrives on interaction, is engaging, dynamic and passionate - with experience creating and delivery training courses in person/online, with strong experience training leadership skills. This is a standalone role training new starters to board level. The role: The EMEA People Development Lead is responsible for the design, delivery and evaluation of learning and development activities that strengthen workforce, line manager and leadership capability across the UK and Europe. The role ensures that people development initiatives support business objectives and organisational culture, embeds consistent people management standards, and reinforces compliance with employment laws such as equality, anti-harassment & bullying, health & safety and employee wellbeing. The role will also plan, design and deliver structured in person all-hands meetings and workshops that align employees and leaders to the company's strategy, culture and performance expectations, ensuring in-person engagement delivers measurable and sustained organisational impact. This is a standalone, end-to-end role, training new starters to board level, with full accountability. Implementation and continuous improvement of the EMEA people development framework. The role operates with significant autonomy, shaping learning, capability and culture models from first principles, and influencing senior stakeholders across the business. Benefits include: Company bonus scheme linked to profitability, workplace pension, group income protection insurance, group private health insurance, group life assurance, enhanced annual leave, enhanced maternity and paternity pay, employee discount schemes, an employee assistance programme, free parking on site and much more.
Apr 02, 2026
Full time
Reed HR have partnered with a growing, flexible and exciting organisation who are now looking for a People Development Lead. Hours: 37.5 a week - can be flexible on start and finish times Hybrid: 2 - 3 days in the office per week Travel: Travel to Europe around 3 - 4 times per year / London 1/2 times a month - fully expensed Full time permanent role We are looking for someone who thrives on interaction, is engaging, dynamic and passionate - with experience creating and delivery training courses in person/online, with strong experience training leadership skills. This is a standalone role training new starters to board level. The role: The EMEA People Development Lead is responsible for the design, delivery and evaluation of learning and development activities that strengthen workforce, line manager and leadership capability across the UK and Europe. The role ensures that people development initiatives support business objectives and organisational culture, embeds consistent people management standards, and reinforces compliance with employment laws such as equality, anti-harassment & bullying, health & safety and employee wellbeing. The role will also plan, design and deliver structured in person all-hands meetings and workshops that align employees and leaders to the company's strategy, culture and performance expectations, ensuring in-person engagement delivers measurable and sustained organisational impact. This is a standalone, end-to-end role, training new starters to board level, with full accountability. Implementation and continuous improvement of the EMEA people development framework. The role operates with significant autonomy, shaping learning, capability and culture models from first principles, and influencing senior stakeholders across the business. Benefits include: Company bonus scheme linked to profitability, workplace pension, group income protection insurance, group private health insurance, group life assurance, enhanced annual leave, enhanced maternity and paternity pay, employee discount schemes, an employee assistance programme, free parking on site and much more.
Loyalty Proposition Manager - Strategy Consultant
Experis - ManpowerGroup
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £750 - £900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.
Apr 02, 2026
Full time
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £750 - £900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.

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