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senior account executive account manager
Honeywell
Senior Account Manager (Gas Systems)
Honeywell
We have an opportunity for a Senior Account Manager (Gas Systems) to join us at Honeywell, in the UK, where you will be responsible to develop, drive and grow the Gas Distribution /Midstream/Upstream business in the assigned region/territory. You will be the primary owner of the orders quota for Gas Products and Solutions (Station & Skids, Regulators & Metering, Gas Quality). This is a remote role with 50% travel across Ireland, UK and Europe. Honeywell Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions - by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions. We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets. Key Responsibilities Territory & Sales Strategy: Develop and execute territorial plans and sales strategies to grow and serve the customer base. Customer Relationship Management: Act as the main interface for customers, building long term relationships at all organizational levels and positioning Honeywell as a trusted partner. Business Development & Value Creation: Understand customer needs and drivers, communicate Honeywell's value, and tailor solutions to deliver real business outcomes while creating barriers to competitors. Sales Process Execution: Manage day to day and strategic sales activities, including account planning, opportunity identification, proposals, negotiations, and long term growth initiatives. Cross Functional Leadership: Coordinate internal resources, champion customer requirements within Honeywell, and influence peers and executives to ensure customer success and order pursuit. Key Skills and Qualifications Industry & Sales Expertise: Strong solution sales experience in the gas/process industry, with strong knowledge of gas transmission/distribution and fiscal metering. Strategic Sales Leadership: Proven ability to plan, develop, and execute complex sales strategies and campaigns, including early engagement in customer buying cycles and long term account growth. Executive Relationship Management: Skilled at building and maintaining senior level customer and EPC relationships, navigating complex situations with political agility, and acting as a trusted advisor. Business & Market Acumen: Deep understanding of Honeywell's value proposition, industry trends, customer drivers, commercial terms, and account management practices to deliver measurable business outcomes. Leadership & Personal Attributes: Strong communicator and presenter, credible and respected internally and externally, disciplined and results driven, adaptable to change, and effective in matrix organizations. Our Offer Work for a well known brand with a continued focus on innovation and growth Join a dynamic team where most leaders are promoted from within A culture that fosters inclusion, diversity and innovation We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us now and make an impact! About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Job Info Job Identification 130513 Job Category Sales Posting Date 12/05/2025, 02:57 PM Job Schedule Full time Locations Building 5 Carlton Park King Edward Avenue Narborough, Leicester, LEICS, LE19 0AL, GB
Dec 17, 2025
Full time
We have an opportunity for a Senior Account Manager (Gas Systems) to join us at Honeywell, in the UK, where you will be responsible to develop, drive and grow the Gas Distribution /Midstream/Upstream business in the assigned region/territory. You will be the primary owner of the orders quota for Gas Products and Solutions (Station & Skids, Regulators & Metering, Gas Quality). This is a remote role with 50% travel across Ireland, UK and Europe. Honeywell Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions - by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions. We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets. Key Responsibilities Territory & Sales Strategy: Develop and execute territorial plans and sales strategies to grow and serve the customer base. Customer Relationship Management: Act as the main interface for customers, building long term relationships at all organizational levels and positioning Honeywell as a trusted partner. Business Development & Value Creation: Understand customer needs and drivers, communicate Honeywell's value, and tailor solutions to deliver real business outcomes while creating barriers to competitors. Sales Process Execution: Manage day to day and strategic sales activities, including account planning, opportunity identification, proposals, negotiations, and long term growth initiatives. Cross Functional Leadership: Coordinate internal resources, champion customer requirements within Honeywell, and influence peers and executives to ensure customer success and order pursuit. Key Skills and Qualifications Industry & Sales Expertise: Strong solution sales experience in the gas/process industry, with strong knowledge of gas transmission/distribution and fiscal metering. Strategic Sales Leadership: Proven ability to plan, develop, and execute complex sales strategies and campaigns, including early engagement in customer buying cycles and long term account growth. Executive Relationship Management: Skilled at building and maintaining senior level customer and EPC relationships, navigating complex situations with political agility, and acting as a trusted advisor. Business & Market Acumen: Deep understanding of Honeywell's value proposition, industry trends, customer drivers, commercial terms, and account management practices to deliver measurable business outcomes. Leadership & Personal Attributes: Strong communicator and presenter, credible and respected internally and externally, disciplined and results driven, adaptable to change, and effective in matrix organizations. Our Offer Work for a well known brand with a continued focus on innovation and growth Join a dynamic team where most leaders are promoted from within A culture that fosters inclusion, diversity and innovation We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Join us now and make an impact! About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Job Info Job Identification 130513 Job Category Sales Posting Date 12/05/2025, 02:57 PM Job Schedule Full time Locations Building 5 Carlton Park King Edward Avenue Narborough, Leicester, LEICS, LE19 0AL, GB
Conrad Consulting Ltd
Associate Director
Conrad Consulting Ltd Dunfermline, Fife
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Dec 17, 2025
Full time
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Conrad Consulting Ltd
Associate Director
Conrad Consulting Ltd Livingston, West Lothian
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Dec 17, 2025
Full time
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Manager - Management Consulting (Retail & Consumer Transformation)
Enfuse Group
Enfuse Group is a fast-growing management consultancy helping organisations transform how they operate, grow, and deliver value. We work across multiple sectors, including retail, consumer goods, and hospitality, partnering with clients to design and deliver digital, data, and operating model transformation. Our people are passionate consultants who combine commercial thinking, creativity, and delivery discipline to make transformation tangible and lasting. The Opportunity We're looking for experienced management consultants who have led or delivered transformation programmes for clients within the retail, consumer goods, or hospitality sectors. You'll play a key role in shaping and delivering projects that improve customer experience, optimise operations, and enable growth. You'll also help build our sector capability, mentor our consulting teams, and contribute to business development activity as we continue to scale. This role is ideal for someone currently working in a consulting firm (or recently in house after a consulting career) who brings both delivery leadership and sector depth. Why Join Us? Make impact that lasts - Deliver end-to-end transformation that improves how clients operate and grow. Shape our growth - Contribute to business development, propositions, and sector thought leadership. Lead with purpose - Mentor and develop our consulting team, helping build the next generation of transformation leaders. Be part of something human - We're a fun, inclusive, and values driven consultancy that balances high performance with genuine care for our people. Hybrid working - Work from our London Base Camp, client sites, or remotely (typically 1-3 days per week on client site). What You will Do As a Manager, you will: Lead client delivery across transformation programmes, from design through implementation. Advise senior stakeholders (Directors, C suite, Heads of Function) on strategy, operating model, digital, and change initiatives. Bring sector insight, helping clients navigate trends across omni channel, customer experience, loyalty, digital operations, and sustainability. Shape and grow accounts, identifying new opportunities and supporting proposal and bid activity. Mentor and develop colleagues, fostering a high performing, collaborative team culture. Contribute to Enfuse's capability growth, through IP development, go to market propositions, and thought leadership. What We're Looking For 5+ years' experience working in a management consultancy environment, leading transformation projects for retail, consumer goods, or hospitality clients. Background in management consulting. Proven experience delivering transformation or operating model programmes for clients in retail, consumer goods, or hospitality. Strong stakeholder management skills, engaging senior leaders (Directors, C suite, Heads of Function). Demonstrable leadership of consulting teams (5+ people). Experience contributing to or leading business development activity, typically up to £500k+ annual revenue. Clear, structured communication style and strong executive presence. Desirable Exposure to digital, data, or process optimisation projects (e.g. CRM, loyalty, procurement digitisation, customer experience). Experience in shaping client propositions or contributing to sector thought leadership. Multi country or multi brand transformation delivery experience. Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Interview Process 1st Stage "Get to Know You" Behaviours and Attitudes Competency Interview (1 hour) 2nd Stage Case Study Exercise Interview (1 1.5 hours) 3rd Stage Cultural Fit Interview (1 hour) What can I expect once I Join Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don't forget, the regular socials, masterclasses, and workshops to help you thrive. Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance. Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers. Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off. Career Growth: In house training, monthly 1:1 career path meetings, and support for professional certifications. Recognition & Support: Employee assistance program, birthday gift, and themed care packages. Social & Sustainability: Regular team meet ups, social events, and sustainable company swag. We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion are core values at Enfuse. We don't just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Dec 17, 2025
Full time
Enfuse Group is a fast-growing management consultancy helping organisations transform how they operate, grow, and deliver value. We work across multiple sectors, including retail, consumer goods, and hospitality, partnering with clients to design and deliver digital, data, and operating model transformation. Our people are passionate consultants who combine commercial thinking, creativity, and delivery discipline to make transformation tangible and lasting. The Opportunity We're looking for experienced management consultants who have led or delivered transformation programmes for clients within the retail, consumer goods, or hospitality sectors. You'll play a key role in shaping and delivering projects that improve customer experience, optimise operations, and enable growth. You'll also help build our sector capability, mentor our consulting teams, and contribute to business development activity as we continue to scale. This role is ideal for someone currently working in a consulting firm (or recently in house after a consulting career) who brings both delivery leadership and sector depth. Why Join Us? Make impact that lasts - Deliver end-to-end transformation that improves how clients operate and grow. Shape our growth - Contribute to business development, propositions, and sector thought leadership. Lead with purpose - Mentor and develop our consulting team, helping build the next generation of transformation leaders. Be part of something human - We're a fun, inclusive, and values driven consultancy that balances high performance with genuine care for our people. Hybrid working - Work from our London Base Camp, client sites, or remotely (typically 1-3 days per week on client site). What You will Do As a Manager, you will: Lead client delivery across transformation programmes, from design through implementation. Advise senior stakeholders (Directors, C suite, Heads of Function) on strategy, operating model, digital, and change initiatives. Bring sector insight, helping clients navigate trends across omni channel, customer experience, loyalty, digital operations, and sustainability. Shape and grow accounts, identifying new opportunities and supporting proposal and bid activity. Mentor and develop colleagues, fostering a high performing, collaborative team culture. Contribute to Enfuse's capability growth, through IP development, go to market propositions, and thought leadership. What We're Looking For 5+ years' experience working in a management consultancy environment, leading transformation projects for retail, consumer goods, or hospitality clients. Background in management consulting. Proven experience delivering transformation or operating model programmes for clients in retail, consumer goods, or hospitality. Strong stakeholder management skills, engaging senior leaders (Directors, C suite, Heads of Function). Demonstrable leadership of consulting teams (5+ people). Experience contributing to or leading business development activity, typically up to £500k+ annual revenue. Clear, structured communication style and strong executive presence. Desirable Exposure to digital, data, or process optimisation projects (e.g. CRM, loyalty, procurement digitisation, customer experience). Experience in shaping client propositions or contributing to sector thought leadership. Multi country or multi brand transformation delivery experience. Don't have all the required skills? Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you're more or less qualified, and you feel really enthusiastic about the role and that you're a great match, we'd love to hear from you! Interview Process 1st Stage "Get to Know You" Behaviours and Attitudes Competency Interview (1 hour) 2nd Stage Case Study Exercise Interview (1 1.5 hours) 3rd Stage Cultural Fit Interview (1 hour) What can I expect once I Join Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don't forget, the regular socials, masterclasses, and workshops to help you thrive. Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance. Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers. Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off. Career Growth: In house training, monthly 1:1 career path meetings, and support for professional certifications. Recognition & Support: Employee assistance program, birthday gift, and themed care packages. Social & Sustainability: Regular team meet ups, social events, and sustainable company swag. We have created a working environment where everyone can flourish! Diversity, Equity, and Inclusion are core values at Enfuse. We don't just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work. If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.
Senior Program Leader - Oracle ERP
Next Ventures
Permanent London Oracle ERP - Senior Program Lead Digital Platforms Full Time Remote / Hybrid Overview Are you looking to accelerate your career while collaborating with highly skilled colleagues to solve complex client challenges? This is an opportunity to join a growing, high-performance consulting environment that values entrepreneurial thinking, diversity of experience, and strong professional mindset. You will work across multiple business pillars, contributing ideas and expertise while operating in a dynamic, fast-growing organisation. The Team The ERP practice supports large, complex organisations in delivering business transformation enabled by digital ERP solutions and services. The team provides end-to-end ERP capabilities spanning strategy, implementation, and innovation, helping clients realise tangible value from their transformation programmes. The focus is on improving Finance and Accounting operations through Oracle Cloud-enabled solutions that support enterprise-wide decision-making, increase operational efficiency, and elevate the role of Finance within the organisation. You will work on high-impact strategic programmes within a collaborative, multi-cultural consulting environment. The Role This role is suited to senior consulting leaders who act as account anchors, owning both sales and delivery of Oracle ERP programmes at key clients. Responsibilities include: Shaping and selling Oracle ERP solutions by engaging senior stakeholders to address complex business challenges. Overseeing the delivery of Oracle ERP programmes in programme and/or workstream leadership roles on large-scale transformation initiatives. Identifying new and expansion opportunities within existing programmes to drive account growth. Leading proactive proposal development, articulating value propositions, differentiators, and win themes. Acting as a trusted advisor, providing strategic guidance on Oracle Applications within relevant industry contexts. Ensuring consistent, high-quality delivery of services, solutions, and products on time and within budget, with appropriate risk management. Operating effectively within a consulting environment, mentoring and guiding consultants across direct, indirect, and matrix structures. Coordinating relationship-building activities across teams to ensure clients receive well-informed, joined-up advice. Taking accountability for consulting revenues and operating margins for assigned accounts. Providing leadership and development support to subordinate managers through coaching, performance development, and mentoring. Requirements Candidates are expected to demonstrate strength across many of the following areas: Strong commercial acumen, sales capability, and negotiation skills. Extensive experience in programme and delivery management. Established professional networks and involvement in relevant industry activities, forums, and thought leadership. Ability to operate credibly at senior levels within complex organisations, building trust and influence. Proven success in selling and delivering consulting and technology services within large corporate environments. Comfort operating in dynamic, fast-changing environments. Recognised expertise in Oracle Applications, with the ability to align functional solutions to business strategy. Strong presentation skills, including experience presenting to senior audiences and large groups. Ability to articulate complex concepts clearly, concisely, and persuasively. Collaborative leadership style with a hands on, delivery-focused mindset. Ability to inspire internal teams and clients to achieve ambitious transformation outcomes. Passion for innovation and transformational thinking. Strong interpersonal and influencing skills, particularly at executive levels. Commitment to professional growth and to strengthening the organisation's market presence. Active involvement in talent development, capability building, and mentoring within the organisation. Willingness to travel as required.
Dec 17, 2025
Full time
Permanent London Oracle ERP - Senior Program Lead Digital Platforms Full Time Remote / Hybrid Overview Are you looking to accelerate your career while collaborating with highly skilled colleagues to solve complex client challenges? This is an opportunity to join a growing, high-performance consulting environment that values entrepreneurial thinking, diversity of experience, and strong professional mindset. You will work across multiple business pillars, contributing ideas and expertise while operating in a dynamic, fast-growing organisation. The Team The ERP practice supports large, complex organisations in delivering business transformation enabled by digital ERP solutions and services. The team provides end-to-end ERP capabilities spanning strategy, implementation, and innovation, helping clients realise tangible value from their transformation programmes. The focus is on improving Finance and Accounting operations through Oracle Cloud-enabled solutions that support enterprise-wide decision-making, increase operational efficiency, and elevate the role of Finance within the organisation. You will work on high-impact strategic programmes within a collaborative, multi-cultural consulting environment. The Role This role is suited to senior consulting leaders who act as account anchors, owning both sales and delivery of Oracle ERP programmes at key clients. Responsibilities include: Shaping and selling Oracle ERP solutions by engaging senior stakeholders to address complex business challenges. Overseeing the delivery of Oracle ERP programmes in programme and/or workstream leadership roles on large-scale transformation initiatives. Identifying new and expansion opportunities within existing programmes to drive account growth. Leading proactive proposal development, articulating value propositions, differentiators, and win themes. Acting as a trusted advisor, providing strategic guidance on Oracle Applications within relevant industry contexts. Ensuring consistent, high-quality delivery of services, solutions, and products on time and within budget, with appropriate risk management. Operating effectively within a consulting environment, mentoring and guiding consultants across direct, indirect, and matrix structures. Coordinating relationship-building activities across teams to ensure clients receive well-informed, joined-up advice. Taking accountability for consulting revenues and operating margins for assigned accounts. Providing leadership and development support to subordinate managers through coaching, performance development, and mentoring. Requirements Candidates are expected to demonstrate strength across many of the following areas: Strong commercial acumen, sales capability, and negotiation skills. Extensive experience in programme and delivery management. Established professional networks and involvement in relevant industry activities, forums, and thought leadership. Ability to operate credibly at senior levels within complex organisations, building trust and influence. Proven success in selling and delivering consulting and technology services within large corporate environments. Comfort operating in dynamic, fast-changing environments. Recognised expertise in Oracle Applications, with the ability to align functional solutions to business strategy. Strong presentation skills, including experience presenting to senior audiences and large groups. Ability to articulate complex concepts clearly, concisely, and persuasively. Collaborative leadership style with a hands on, delivery-focused mindset. Ability to inspire internal teams and clients to achieve ambitious transformation outcomes. Passion for innovation and transformational thinking. Strong interpersonal and influencing skills, particularly at executive levels. Commitment to professional growth and to strengthening the organisation's market presence. Active involvement in talent development, capability building, and mentoring within the organisation. Willingness to travel as required.
Conrad Consulting Ltd
Associate Director
Conrad Consulting Ltd Edinburgh, Midlothian
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Dec 17, 2025
Full time
Associate Director Edinburgh £70,000 - £75,000 My client is looking to add to their successful Project Management team with the appointment of an Associate Director to their Edinburgh office. Responsibilities of the Associate Director Providing key technical and cost/commercial advice to clients across a variety of sectors General line management responsibilities are effectively discharged and the project management team is led effectively Managing key client accounts and winning new business through organic growth and referral opportunities including cross selling opportunities Full compliance with all policies, legislation, regulations and procedures Reporting regularly to key stakeholders including internal teams, appointed technical partners and the client To take ownership for the successful delivery of projects; giving leadership and direction to the team, managing design teams, effectively communicating with all parties, identify and manage the risks, planning and progress monitoring, development of appropriate project controls Management of tender documents, appraisals and negotiations Contribute to the overall and operational management Monitoring and controlling changes / variations following approval by the client Provide effective line management to Senior Project Managers, Project Managers, Assistant Project Managers and Graduates Requirements of the Associate Director Minimum of 10 years PQE Experience as a Senior Project Manager as a minimum Full member of an appropriate professional institution (CIOB,APM,RICS) Commercial experience is essential along with a proven track record of winning and retaining new clients Pre and Post Contract knowledge Track record of delivering or advising on complex construction and development works On offer for the Associate Director A salary of £70,000 - £75,000 depending on experience Comprehensive benefits package including private healthcare, medical insurance, pension, 25 days annual leave + Public Autonomy within the role when dealing with clients/projects What happens next? On receipt of your application our dedicated Surveying and Project Management recruiter, Rees Allan, will contact you to discuss this opportunity in full detail. Rees will disclose the name of our client to you prior to sending your CV to this, or any other company we are working with.
Senior Account Executive - UK
Prosek Partners
We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide.We are specialized. Prosek provides unparalleled expertise with financial and professional services companies.We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship.We are award-winning. Join an "Army of Entrepreneurs" that was recently named 2024 PR Week Best Place to Work. Overview We're currently seeking a Senior Account Executive to join our growing team. The Senior Account Executive (SAE) plays a lead role on their accounts, with various responsibilities as listed below. They are expected to not only demonstrate exceptional media relations skills, but also manage multiple projects, and in some cases people. Additionally, as emerging leaders and ambassadors of the firm, SAEs should mentor and inspire the junior team members and peers. At Prosek, all members of our team are expected to be strong team players participating in brainstorms and creative strategy planning for clients and internal projects alike. Each member is encouraged to be entrepreneurial in their work building their network with media and new business prospects and is considered the "writer of their own story" here at Prosek. We encourage "unboxed" thinking and expect clever, witty, quick ideas from each member of our company. What you'll be doing Guide team to ensure overall maintenance of account infrastructure, including editorial calendars, media target lists, etc. Show keen understanding of the media landscape most important to your client's businesses and industries and how to reach those targets Demonstrate creative thinking when developing pitches for clients Oversee reporting and analysis of campaign results and package results to your clients Maintain and continue to develop strong relationships with journalists who cover your client's businesses and industries Be able to create solid drafts of press releases and announcements, fact sheets, bylines, blog posts, etc. for clients Possess strong copy-editing and proofreading skills Possess refined writing skills with the understanding of your target audience, using the appropriate tone and displaying compelling narrative and storytelling attributes Demonstrate expertise in your client's businesses and industries and know your client's competitors Provide strategic counsel and recommendations for executing various campaign components Demonstrate ability to spot project or cross-sell opportunities on accounts What makes you qualified 3-5 years of experience B.A. in Public Relations, Communications, or a related field Strong interest in financial services, professional services, technology and/or B2B communications Adept in Roxhill, Factiva, TalkWalker and Microsoft Suite You're a strong project manager and can oversee team's delivery of daily scans, accurate reporting, meeting agendas, time sheets, etc. What are the perks Premium healthcare plans, including medical and vision coverage: Your health comes first. Pension match of 4.5%: There is no time like the present to prepare for your future! Hybrid work model: 2 days in the office, 3 days from home - Pick your own schedule. 2 weeks of remote work per year: You do you! Generous Paid Time Off (PTO) package including birthday PTO and 6 "It's Ok" days: Enjoy life's moments. Custom career opportunities: Choose your own adventure! Our Core Values Chemistry, Collaboration and Belonging: Our collegial culture inspires people with different perspectives and backgrounds to work towards common goals as we brainstorm, plan and execute on behalf of our clients and to build our business together. Grit and Hustle: We work hard. We roll up our sleeves. We are not precious or pretentious. We do not take short cuts. Instead, we put in the work and do what it takes to get the job done. The Excitement of New Challenges: We view challenges as opportunities and embrace them. They motivate us to learn and grow so that we can be the best versions of ourselves, for our clients and each other. A Workplace with Humanity: We recognise the rigor and demand of our work. We also recognise that life inside and outside of Prosek can be stressful. We work very hard to run our business with a heavy dose of humanity and to make Prosek a safe place where people enjoy the work and each other. Our Beliefs on Culture, Diversity & Belonging We are committed to building a diverse workforce reflecting and embracing diversity of all kinds - race, ethnicity, age, gender identity, sexual orientation, political affiliation, socioeconomic backgrounds. We believe having teams that represent the broader communities where we live and work creates a culture that celebrates creativity, inclusiveness and teamwork and helps us offer our global clientele of mature and emerging businesses counsel that is dynamic, rich and nuanced. Prosek Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Dec 17, 2025
Full time
We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide.We are specialized. Prosek provides unparalleled expertise with financial and professional services companies.We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship.We are award-winning. Join an "Army of Entrepreneurs" that was recently named 2024 PR Week Best Place to Work. Overview We're currently seeking a Senior Account Executive to join our growing team. The Senior Account Executive (SAE) plays a lead role on their accounts, with various responsibilities as listed below. They are expected to not only demonstrate exceptional media relations skills, but also manage multiple projects, and in some cases people. Additionally, as emerging leaders and ambassadors of the firm, SAEs should mentor and inspire the junior team members and peers. At Prosek, all members of our team are expected to be strong team players participating in brainstorms and creative strategy planning for clients and internal projects alike. Each member is encouraged to be entrepreneurial in their work building their network with media and new business prospects and is considered the "writer of their own story" here at Prosek. We encourage "unboxed" thinking and expect clever, witty, quick ideas from each member of our company. What you'll be doing Guide team to ensure overall maintenance of account infrastructure, including editorial calendars, media target lists, etc. Show keen understanding of the media landscape most important to your client's businesses and industries and how to reach those targets Demonstrate creative thinking when developing pitches for clients Oversee reporting and analysis of campaign results and package results to your clients Maintain and continue to develop strong relationships with journalists who cover your client's businesses and industries Be able to create solid drafts of press releases and announcements, fact sheets, bylines, blog posts, etc. for clients Possess strong copy-editing and proofreading skills Possess refined writing skills with the understanding of your target audience, using the appropriate tone and displaying compelling narrative and storytelling attributes Demonstrate expertise in your client's businesses and industries and know your client's competitors Provide strategic counsel and recommendations for executing various campaign components Demonstrate ability to spot project or cross-sell opportunities on accounts What makes you qualified 3-5 years of experience B.A. in Public Relations, Communications, or a related field Strong interest in financial services, professional services, technology and/or B2B communications Adept in Roxhill, Factiva, TalkWalker and Microsoft Suite You're a strong project manager and can oversee team's delivery of daily scans, accurate reporting, meeting agendas, time sheets, etc. What are the perks Premium healthcare plans, including medical and vision coverage: Your health comes first. Pension match of 4.5%: There is no time like the present to prepare for your future! Hybrid work model: 2 days in the office, 3 days from home - Pick your own schedule. 2 weeks of remote work per year: You do you! Generous Paid Time Off (PTO) package including birthday PTO and 6 "It's Ok" days: Enjoy life's moments. Custom career opportunities: Choose your own adventure! Our Core Values Chemistry, Collaboration and Belonging: Our collegial culture inspires people with different perspectives and backgrounds to work towards common goals as we brainstorm, plan and execute on behalf of our clients and to build our business together. Grit and Hustle: We work hard. We roll up our sleeves. We are not precious or pretentious. We do not take short cuts. Instead, we put in the work and do what it takes to get the job done. The Excitement of New Challenges: We view challenges as opportunities and embrace them. They motivate us to learn and grow so that we can be the best versions of ourselves, for our clients and each other. A Workplace with Humanity: We recognise the rigor and demand of our work. We also recognise that life inside and outside of Prosek can be stressful. We work very hard to run our business with a heavy dose of humanity and to make Prosek a safe place where people enjoy the work and each other. Our Beliefs on Culture, Diversity & Belonging We are committed to building a diverse workforce reflecting and embracing diversity of all kinds - race, ethnicity, age, gender identity, sexual orientation, political affiliation, socioeconomic backgrounds. We believe having teams that represent the broader communities where we live and work creates a culture that celebrates creativity, inclusiveness and teamwork and helps us offer our global clientele of mature and emerging businesses counsel that is dynamic, rich and nuanced. Prosek Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
BNY Mellon
EMEA Regulatory Reporting Disclosure Production Lead - Vice President
BNY Mellon City, Manchester
EMEA Regulatory Reporting Disclosure Production Lead - Vice President At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of EMEA Regulatory Reporting Disclosure Production Lead - Vice President to join our Finance Controllers Professional Services team. This role is located in Manchester, UK. In this role, you'll make an impact in the following ways: Take end-to-end responsibility for the production of regulatory reporting disclosures (Pillar 3) from planning through to publication, supported by the Regulatory Reporting Disclosure Manager. Ensure timely and accurate production and validation of quantitative data for inclusion in Pillar 3 disclosures, ensuring accuracy and consistency. Collaborate with key stakeholders on qualitative data. Develop and communicate production timetables and manage stakeholder expectations. Manage production in accordance with agreed timelines and control processes for qualitative and quantitative report components, with timely escalation to the Regulatory Reporting Disclosure Manager. Gather attestations from business heads and perform completeness checks on template submissions. Assemble and finalise Pillar 3 disclosure reports, performing checks and controls on all components. Support key stakeholders through the governance and approval process. Support the Regulatory Reporting Disclosure Manager on aspects of regulatory change. Support other deliverables and projects within the Regulatory Reporting team. To be successful in this role, we're seeking the following: Qualified Accountant (ACCA/ACA/CIMA or equivalent). Strong experience of controls in a regulatory environment, including knowledge of reporting systems. Experience in prudential regulatory reporting under the Basel framework is highly desirable. Knowledge and experience with CRR, CRD, MIFIDPRU, IFD and IFR regulations are also desirable. Proven time management ability to manage conflicting priorities and handle late changes under pressure. Effective communication and engagement with multi-national senior stakeholders, ability to influence timelines, and present clear commentaries. Attention to detail with experience drafting financial or risk reports within the financial services sector. Strong technical writing skills and attention to detail are essential. Adaptability to evolving requirements, support additional finance initiatives, and navigate multiple legal entities. Able to work independently with minimal supervision. Strong analytical mindset and ability to interpret complex financial data. Advanced proficiency in Microsoft Office applications, particularly Excel. An appetite for automation and process improvement. Additional Information: The role may involve working with teams globally. The role offers exposure to multiple legal entities with stakeholders of differing seniority, across different geographic locations and a wide range of prudential regulatory reporting. Candidate should have the ability to thrive in a dynamic, deadline-driven, and tightly controlled environment across multinational and cross-functional teams, consistently delivering high-quality outcomes under pressure. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom, BNY LinkedIn Here are a few of our recent awards: America's Most Innovative Companies, Fortune 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Dec 17, 2025
Full time
EMEA Regulatory Reporting Disclosure Production Lead - Vice President At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of EMEA Regulatory Reporting Disclosure Production Lead - Vice President to join our Finance Controllers Professional Services team. This role is located in Manchester, UK. In this role, you'll make an impact in the following ways: Take end-to-end responsibility for the production of regulatory reporting disclosures (Pillar 3) from planning through to publication, supported by the Regulatory Reporting Disclosure Manager. Ensure timely and accurate production and validation of quantitative data for inclusion in Pillar 3 disclosures, ensuring accuracy and consistency. Collaborate with key stakeholders on qualitative data. Develop and communicate production timetables and manage stakeholder expectations. Manage production in accordance with agreed timelines and control processes for qualitative and quantitative report components, with timely escalation to the Regulatory Reporting Disclosure Manager. Gather attestations from business heads and perform completeness checks on template submissions. Assemble and finalise Pillar 3 disclosure reports, performing checks and controls on all components. Support key stakeholders through the governance and approval process. Support the Regulatory Reporting Disclosure Manager on aspects of regulatory change. Support other deliverables and projects within the Regulatory Reporting team. To be successful in this role, we're seeking the following: Qualified Accountant (ACCA/ACA/CIMA or equivalent). Strong experience of controls in a regulatory environment, including knowledge of reporting systems. Experience in prudential regulatory reporting under the Basel framework is highly desirable. Knowledge and experience with CRR, CRD, MIFIDPRU, IFD and IFR regulations are also desirable. Proven time management ability to manage conflicting priorities and handle late changes under pressure. Effective communication and engagement with multi-national senior stakeholders, ability to influence timelines, and present clear commentaries. Attention to detail with experience drafting financial or risk reports within the financial services sector. Strong technical writing skills and attention to detail are essential. Adaptability to evolving requirements, support additional finance initiatives, and navigate multiple legal entities. Able to work independently with minimal supervision. Strong analytical mindset and ability to interpret complex financial data. Advanced proficiency in Microsoft Office applications, particularly Excel. An appetite for automation and process improvement. Additional Information: The role may involve working with teams globally. The role offers exposure to multiple legal entities with stakeholders of differing seniority, across different geographic locations and a wide range of prudential regulatory reporting. Candidate should have the ability to thrive in a dynamic, deadline-driven, and tightly controlled environment across multinational and cross-functional teams, consistently delivering high-quality outcomes under pressure. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom, BNY LinkedIn Here are a few of our recent awards: America's Most Innovative Companies, Fortune 2025 World's Most Admired Companies, Fortune 2025 "Most Just Companies", Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Manager Advisory
ABLE BRIDGE RECRUITMENT LIMITED Kirkcaldy, Fife
The Company Able Bridge Recruitment are thrilled to be working in partnership with a leading and growing accounting firm in fife in the recruitment of an Accounts Advisory Manager on a permanent basis. Benefits include Flexible and hybrid working Generous holiday entitlement with the ability to buy and sell holidays Health insurance Life assurance Various retail discount schemes Salary sacrifice car sche click apply for full job details
Dec 17, 2025
Full time
The Company Able Bridge Recruitment are thrilled to be working in partnership with a leading and growing accounting firm in fife in the recruitment of an Accounts Advisory Manager on a permanent basis. Benefits include Flexible and hybrid working Generous holiday entitlement with the ability to buy and sell holidays Health insurance Life assurance Various retail discount schemes Salary sacrifice car sche click apply for full job details
Clark Wood
Accounts Senior Manager
Clark Wood
Business Services Senior Manager Blackburn £55, 000 - £65,000 Are you an Experienced Manager or Senior Manager in the North West looking for a new challenge with potential Director progression? Clark Wood are delighted to be working with a leading firm in Blackburn who are actively looking for an experienced Business Services Manager or Senior Manager to join their growing team click apply for full job details
Dec 17, 2025
Full time
Business Services Senior Manager Blackburn £55, 000 - £65,000 Are you an Experienced Manager or Senior Manager in the North West looking for a new challenge with potential Director progression? Clark Wood are delighted to be working with a leading firm in Blackburn who are actively looking for an experienced Business Services Manager or Senior Manager to join their growing team click apply for full job details
Hospitality Sales Executive
Silverstone Circuits Limited Silverstone, Northamptonshire
Hospitality Sales Executive Application Deadline: 19 December 2025 Department: Sales Employment Type: Permanent - Full Time Location: Silverstone Reporting To: Senior Sales Hospitality Manager Description Our Commercial department is full of go getters, and we're racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds eye view to work with the rest of the business to drive commercial sales, form strategic partnerships, evolve our customer experience and identify key areas that are missing from the team. And, there has never been a more exciting time to join as we accelerate into the future. Job Purpose To drive revenue growth and client satisfaction by effectively selling corporate hospitality packages and premium race day experiences at Silverstone. This role involves proactive lead generation, relationship building, event coordination support, market research, and sales administration. The successful candidate will be responsible for meeting and exceeding sales targets, ensuring exceptional client service, and contributing to the overall success of the hospitality sales team. Key Relationships: Sales Office Manager Head of Sales Business Development Managers Event delivery teams Marketing and Finance Call Centre Key Responsibilities Sales and Revenue Generation: Proactively generate leads and close sales for corporate hospitality packages and premium race day experiences. Meet and exceed individual and team sales targets through consistent outreach and effective sales strategies. Upsell and cross sell available products to maximise revenue potential, tailoring packages to client needs. This includes, and is not limited to, venuewide sales and leisure products. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business. Manage key accounts and build long term partnerships as the primary point of contact for corporate and private clients. Regularly communicate with clients to understand their event objectives, preferences, and feedback. Event Coordination Support: Liaise with internal teams (operations, event management, marketing) to ensure smooth delivery of hospitality services. Coordinate event logistics and details with clients prior to passing onto the delivery team, ensuring all client expectations are met on the day of the event. Attend events to oversee hospitality services, providing hands on support to clients. Market Research & Lead Generation: Conduct research to identify potential markets and new business opportunities within the hospitality and events industry. Keep up to date with market trends and competitor offerings, recommending adjustments to Silverstone's hospitality packages. Reporting & Administration: Maintain accurate records of sales activities, client interactions, and contract management in CRM systems. Prepare sales reports and forecasts for management, tracking progress toward targets. Assist with invoicing and contract negotiations where necessary. Collaboration with Marketing: Work closely with the marketing team to develop sales campaigns, promotions, and strategies to attract new clients. Provide input for the creation of sales collateral, presentations, and other promotional materials. Team Responsibilities: Help create an environment and proactive culture within the department and support the whole team to achieve their targets. Work to achieve an agreed target of revenue both individually and within the MICE Sales team. Performance Responsibilities: Performance will be monitored against objectives set through the Personal Development Review (PDR) process. Skills, Knowledge and Expertise 3+ years in hospitality/event sales, preferably in a high profile venue. Experience in corporate hospitality sales or managing VIP experiences. Additional Information: Must be willing to work weekends and extended hours, particularly during major events like the British Grand Prix or MotoGP. This role is ideal for someone who is passionate about motorsport, hospitality, and delivering exceptional client experiences while thriving in a high energy sales environment. Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Dec 17, 2025
Full time
Hospitality Sales Executive Application Deadline: 19 December 2025 Department: Sales Employment Type: Permanent - Full Time Location: Silverstone Reporting To: Senior Sales Hospitality Manager Description Our Commercial department is full of go getters, and we're racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds eye view to work with the rest of the business to drive commercial sales, form strategic partnerships, evolve our customer experience and identify key areas that are missing from the team. And, there has never been a more exciting time to join as we accelerate into the future. Job Purpose To drive revenue growth and client satisfaction by effectively selling corporate hospitality packages and premium race day experiences at Silverstone. This role involves proactive lead generation, relationship building, event coordination support, market research, and sales administration. The successful candidate will be responsible for meeting and exceeding sales targets, ensuring exceptional client service, and contributing to the overall success of the hospitality sales team. Key Relationships: Sales Office Manager Head of Sales Business Development Managers Event delivery teams Marketing and Finance Call Centre Key Responsibilities Sales and Revenue Generation: Proactively generate leads and close sales for corporate hospitality packages and premium race day experiences. Meet and exceed individual and team sales targets through consistent outreach and effective sales strategies. Upsell and cross sell available products to maximise revenue potential, tailoring packages to client needs. This includes, and is not limited to, venuewide sales and leisure products. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business. Manage key accounts and build long term partnerships as the primary point of contact for corporate and private clients. Regularly communicate with clients to understand their event objectives, preferences, and feedback. Event Coordination Support: Liaise with internal teams (operations, event management, marketing) to ensure smooth delivery of hospitality services. Coordinate event logistics and details with clients prior to passing onto the delivery team, ensuring all client expectations are met on the day of the event. Attend events to oversee hospitality services, providing hands on support to clients. Market Research & Lead Generation: Conduct research to identify potential markets and new business opportunities within the hospitality and events industry. Keep up to date with market trends and competitor offerings, recommending adjustments to Silverstone's hospitality packages. Reporting & Administration: Maintain accurate records of sales activities, client interactions, and contract management in CRM systems. Prepare sales reports and forecasts for management, tracking progress toward targets. Assist with invoicing and contract negotiations where necessary. Collaboration with Marketing: Work closely with the marketing team to develop sales campaigns, promotions, and strategies to attract new clients. Provide input for the creation of sales collateral, presentations, and other promotional materials. Team Responsibilities: Help create an environment and proactive culture within the department and support the whole team to achieve their targets. Work to achieve an agreed target of revenue both individually and within the MICE Sales team. Performance Responsibilities: Performance will be monitored against objectives set through the Personal Development Review (PDR) process. Skills, Knowledge and Expertise 3+ years in hospitality/event sales, preferably in a high profile venue. Experience in corporate hospitality sales or managing VIP experiences. Additional Information: Must be willing to work weekends and extended hours, particularly during major events like the British Grand Prix or MotoGP. This role is ideal for someone who is passionate about motorsport, hospitality, and delivering exceptional client experiences while thriving in a high energy sales environment. Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Sky
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
Sky Brixton, Devon
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Lead
Sky Edmonton, Cornwall
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Lead
Sky Dagenham, Essex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Response, Readiness and Resilience Manager
Sky Stamford Hill, Cornwall
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Lead
Sky Southall, Middlesex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 17, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness, Resilience and Response Manager
Sky City Of Westminster, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness, Resilience and Response Manager
Sky Dagenham, Essex
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Readiness Manager
Sky Brixton, Devon
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Manager (12 months FTC/Secondment)
Sky Beckenham, Kent
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy. Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field. Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc. Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group. Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. Support senior leadership in the live response to major incidents or crises. Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response. Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function. Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring: You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds. Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business. Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success. Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Calm under pressure and can execute clear command and control measures in stressful situations. CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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