Senior Data Scientist page is loaded Senior Data Scientistremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Senior Data Scientist Reporting to: Lead Data Scientist Location: London Type: PermanentAs a Senior Data Scientist at Hiscox, you will take on a high-impact role, acting as a critical thinker and problem solver for the business. You'll apply your core technical skills and innovative thinking to tackle complex challenges, identify opportunities, and help shape data-driven decision-making across the London Market.You'll operate across a wide variety of business functions, managing multiple priorities and delivering both ad hoc analysis and predictive/prescriptive models. Your work will contribute directly to building Hiscox's data culture and enabling evidence-based decisions in a fast-paced, evolving environment. Communicating the business value of your analytical solutions to stakeholders will be a key part of your role.You'll be part of an award-winning team, recognised for its pioneering collaboration with Google to deliver the market's first AI-enhanced lead underwriting solution. This achievement reflects the team's commitment to innovation, impact, and excellence in applying data science to real-world insurance challenges.As a Data Scientist, you'll work within a wider technical team whose efforts span multiple business functions, bringing a multi-disciplinary approach to problem solving and analysis. Key Responsibilities: Leveraging industry standards, past experience, emerging methodologies and empirical research to develop critical inputs to business information and helping business leaders develop innovative approaches to driving their business. Working on the end-to-end data solution including understanding complex business challenges, designing scientific solutions, working with large and small data sets (including 3rd party and internal data of a wide variety), using cutting-edge machine learning or statistical modelling techniques to derive insights Work collaboratively with data scientists, data engineers and other technical people including pricing and underwriting teams in order to help support maturation of analytics practice within the organisation. Work closely with other members of the data and analytics community at Hiscox, contributing to delivering value though the use of a range of analytics techniques. Person Specification: Degree in a STEM or closely related field or equivalent experience. A further degree is a plus. Deep data science experience with a history of influencing decisions and delivering solutions that create tangible business value. Experience of data science in finance or insurance is an advantage but not required. Ability to conduct high quality research in a suitably timely manner working in both independently and in small teams as required by the task. Familiarity with version control, agile working and other IT delivery tools is required Skills : Experience in developing predictive and prescriptive analysis (predictive modelling, machine learning or data mining) used to draw key business insights and clearly articulate findings for target audience. Experience with analytical tools / programming languages and databases (for example: Python, R, SQL). Experience with large language models and prompting, GCP experience is a plus. Interest in a variety of machine learning techniques from simple linear models and random forests to deep learning. A particular interest in natural language processing or machine vision. A strong grasp of foundational statistics is essential. Experience working both in small teams and independently on analytics projects. Strong verbal and written communications skills and effective presentation skills. This is absolutely essential since you will have a lot of exposure to different internal stakeholders. Willingness to learn best practice in software development. Knowledge of insurance is an advantage but not essential. Apply now for further information Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Apr 03, 2026
Full time
Senior Data Scientist page is loaded Senior Data Scientistremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Senior Data Scientist Reporting to: Lead Data Scientist Location: London Type: PermanentAs a Senior Data Scientist at Hiscox, you will take on a high-impact role, acting as a critical thinker and problem solver for the business. You'll apply your core technical skills and innovative thinking to tackle complex challenges, identify opportunities, and help shape data-driven decision-making across the London Market.You'll operate across a wide variety of business functions, managing multiple priorities and delivering both ad hoc analysis and predictive/prescriptive models. Your work will contribute directly to building Hiscox's data culture and enabling evidence-based decisions in a fast-paced, evolving environment. Communicating the business value of your analytical solutions to stakeholders will be a key part of your role.You'll be part of an award-winning team, recognised for its pioneering collaboration with Google to deliver the market's first AI-enhanced lead underwriting solution. This achievement reflects the team's commitment to innovation, impact, and excellence in applying data science to real-world insurance challenges.As a Data Scientist, you'll work within a wider technical team whose efforts span multiple business functions, bringing a multi-disciplinary approach to problem solving and analysis. Key Responsibilities: Leveraging industry standards, past experience, emerging methodologies and empirical research to develop critical inputs to business information and helping business leaders develop innovative approaches to driving their business. Working on the end-to-end data solution including understanding complex business challenges, designing scientific solutions, working with large and small data sets (including 3rd party and internal data of a wide variety), using cutting-edge machine learning or statistical modelling techniques to derive insights Work collaboratively with data scientists, data engineers and other technical people including pricing and underwriting teams in order to help support maturation of analytics practice within the organisation. Work closely with other members of the data and analytics community at Hiscox, contributing to delivering value though the use of a range of analytics techniques. Person Specification: Degree in a STEM or closely related field or equivalent experience. A further degree is a plus. Deep data science experience with a history of influencing decisions and delivering solutions that create tangible business value. Experience of data science in finance or insurance is an advantage but not required. Ability to conduct high quality research in a suitably timely manner working in both independently and in small teams as required by the task. Familiarity with version control, agile working and other IT delivery tools is required Skills : Experience in developing predictive and prescriptive analysis (predictive modelling, machine learning or data mining) used to draw key business insights and clearly articulate findings for target audience. Experience with analytical tools / programming languages and databases (for example: Python, R, SQL). Experience with large language models and prompting, GCP experience is a plus. Interest in a variety of machine learning techniques from simple linear models and random forests to deep learning. A particular interest in natural language processing or machine vision. A strong grasp of foundational statistics is essential. Experience working both in small teams and independently on analytics projects. Strong verbal and written communications skills and effective presentation skills. This is absolutely essential since you will have a lot of exposure to different internal stakeholders. Willingness to learn best practice in software development. Knowledge of insurance is an advantage but not essential. Apply now for further information Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Job Type Fixed Term (Fixed Term) Closing Date 04/04/2026Schroders Personal Wealth aims to improve the way financial advice is offered, by making it more affordable, accessible and powerful for more people. We want to change lives for the better.As a Data Quality Assurance Analyst, you'll play a key role in ensuring the accuracy, reliability and integrity of the data that underpins our business. Working at the heart of the Data Migration project, you'll help shape how information flows across our organisation -supporting better decision making, smoother processes and a stronger data foundation for the future. You'll work closely with colleagues across data, business analysis, engineering and project delivery, validating datasets, improving data standards and ensuring that what we deliver is accurate, complete and trusted. Whether you're testing migrated data, analysing patterns, resolving issues or supporting downstream reporting, your work will directly enhance our data quality and overall employee and customer experience. Type Fixed-term contract until 31/12/2026 Location Leeds or London Salary National: £51,907- £57,100 London: £56,060- £61,700 Key Responsibilities Data Testing & Validation Conduct detailed validation of client, advice and product datasets, including structured records and unstructured content (e.g., documents, notes, attachments). Execute test cases for each stage of the migration lifecycle: extraction, staging, transformation, loading and post load validation. Perform reconciliation between source data and target data, ensuring completeness, accuracy and referential integrity. Validate iterative mock migration cycles and identify patterns, data gaps, mapping discrepancies and transformation issues. Support the triage, documentation and resolution of data defects in collaboration with data migration and engineering teams. Maintain detailed test evidence, defect logs, and validation reports. Downstream System Testing Validate data ingestion into downstream platforms including the data lakehouse, data warehouse and reporting systems. Ensure schema adherence, metadata accuracy, lineage integrity and transformation rule correctness in downstream datasets. Test dashboards, MI reports and regulatory outputs to ensure that reported values reflect migrated data accurately. Support regression testing where changes are made to pipelines, mappings or transformation rules. Data Quality Assurance Perform exploratory data profiling to identify abnormalities, missing values, duplicate records and data format issues. Support the execution of data cleansing, enrichment and transformation checks. Validate business rules, logic and mappings defined by the Data Migration Analysts and business SMEs. Monitor data quality throughout migration cycles and contribute to improving data standards and quality controls. Migration & Cutover Support Assist in validating data quality during cutover rehearsals, data freeze periods and post go live verification. Contribute to defining and applying entry and exit criteria for migration testing cycles. Support hypercare activities by validating live data defects, reconciling issues and confirming fixes. Qualifications & Skills Relevant experience in data testing, QA, data validation or similar roles. Strong SQL skills and experience analysing data across databases, data lakes or data warehouses. Experience validating both structured and unstructured datasets. Understanding of data migration, ETL/ELT processes, data mapping and data lineage. Experience working with 3rd party vendors is advantageous. Experience working in financial services or financial advice environments is desirable. Knowledge of data quality principles, GDPR, and data governance practices. Strong analytical skills with excellent attention to detail. Experience with test and documentation management tools such as Jira, Xray and Confluence. Excellent communication skills and an ability to translate technical findings for business audiences.We understand not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.This job vacancy may close earlier than the advertised date if a suitable candidate is found. We encourage interested applicants to submit their applications as soon as possible. Some fantastic benefits SPW colleagues enjoy: Generous Holiday Entitlement: 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days. Health & Wellbeing: Company-paid Private Medical Insurance, Life Insurance, and Health Screening. Company Pension Contribution: A matched pension contribution of up to 15% of your base pay. Cash Allowance: Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support. Bonus Opportunity: Dependent on individual/company performance (eligible after 3 months' service) Financial Advice : Access to free financial advice to help secure your financial future.To find out more, please visit We support flexible working: At SPW, we know how important it is to be able to achieve a balance. We want to support your lifestyle as well as meeting our business needs, so will always aim to be flexible. As well as traditional working patterns, we have colleagues who work informal flexible hours, reduced working hours, and have job-sharing arrangements. Many colleagues work from home, or in a hybrid way. We warmly welcome applications from those returning to work after a period of leave, providing appropriate support and training where required. You belong here: At SPW, we embrace individuality and diversity of identity, experience, and thought. We actively strive for inclusive behaviours and actions, making appropriate adjustments for disabilities, health conditions and neurodiversities. We ensure equal opportunities for all and transparently report on gender pay to promote fairness.Schroders Personal Wealth operates under the Senior Managers and Certification Regime as a solo-regulated firm and if this role is classed as a Certified Role under that regime you will be subject to enhanced vetting and will have a number of additional conduct and regulatory duties to adhere to, as well as certifying at least annually that you are fit and proper to perform this role."It's great that you have clicked this far. What we are building at SPW has clearly caught your attention and you're interested in working with us to change lives through providing more financial advice to more clients. If you need more insight about what it's like to work here, check out our careers page onIf you are ready to explore our vacancies further, get scrolling! The 'Search for Jobs' page shows you all our current roles, each providing an opportunity to develop your career in an organisation that, through innovative products and technology and a clear client focus, has set its sights on being at the forefront of the Wealth Management market.If there is no suitable role for you now, keep checking in. New roles come live all the time and they don't always stick around for long!"
Apr 03, 2026
Full time
Job Type Fixed Term (Fixed Term) Closing Date 04/04/2026Schroders Personal Wealth aims to improve the way financial advice is offered, by making it more affordable, accessible and powerful for more people. We want to change lives for the better.As a Data Quality Assurance Analyst, you'll play a key role in ensuring the accuracy, reliability and integrity of the data that underpins our business. Working at the heart of the Data Migration project, you'll help shape how information flows across our organisation -supporting better decision making, smoother processes and a stronger data foundation for the future. You'll work closely with colleagues across data, business analysis, engineering and project delivery, validating datasets, improving data standards and ensuring that what we deliver is accurate, complete and trusted. Whether you're testing migrated data, analysing patterns, resolving issues or supporting downstream reporting, your work will directly enhance our data quality and overall employee and customer experience. Type Fixed-term contract until 31/12/2026 Location Leeds or London Salary National: £51,907- £57,100 London: £56,060- £61,700 Key Responsibilities Data Testing & Validation Conduct detailed validation of client, advice and product datasets, including structured records and unstructured content (e.g., documents, notes, attachments). Execute test cases for each stage of the migration lifecycle: extraction, staging, transformation, loading and post load validation. Perform reconciliation between source data and target data, ensuring completeness, accuracy and referential integrity. Validate iterative mock migration cycles and identify patterns, data gaps, mapping discrepancies and transformation issues. Support the triage, documentation and resolution of data defects in collaboration with data migration and engineering teams. Maintain detailed test evidence, defect logs, and validation reports. Downstream System Testing Validate data ingestion into downstream platforms including the data lakehouse, data warehouse and reporting systems. Ensure schema adherence, metadata accuracy, lineage integrity and transformation rule correctness in downstream datasets. Test dashboards, MI reports and regulatory outputs to ensure that reported values reflect migrated data accurately. Support regression testing where changes are made to pipelines, mappings or transformation rules. Data Quality Assurance Perform exploratory data profiling to identify abnormalities, missing values, duplicate records and data format issues. Support the execution of data cleansing, enrichment and transformation checks. Validate business rules, logic and mappings defined by the Data Migration Analysts and business SMEs. Monitor data quality throughout migration cycles and contribute to improving data standards and quality controls. Migration & Cutover Support Assist in validating data quality during cutover rehearsals, data freeze periods and post go live verification. Contribute to defining and applying entry and exit criteria for migration testing cycles. Support hypercare activities by validating live data defects, reconciling issues and confirming fixes. Qualifications & Skills Relevant experience in data testing, QA, data validation or similar roles. Strong SQL skills and experience analysing data across databases, data lakes or data warehouses. Experience validating both structured and unstructured datasets. Understanding of data migration, ETL/ELT processes, data mapping and data lineage. Experience working with 3rd party vendors is advantageous. Experience working in financial services or financial advice environments is desirable. Knowledge of data quality principles, GDPR, and data governance practices. Strong analytical skills with excellent attention to detail. Experience with test and documentation management tools such as Jira, Xray and Confluence. Excellent communication skills and an ability to translate technical findings for business audiences.We understand not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.This job vacancy may close earlier than the advertised date if a suitable candidate is found. We encourage interested applicants to submit their applications as soon as possible. Some fantastic benefits SPW colleagues enjoy: Generous Holiday Entitlement: 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days. Health & Wellbeing: Company-paid Private Medical Insurance, Life Insurance, and Health Screening. Company Pension Contribution: A matched pension contribution of up to 15% of your base pay. Cash Allowance: Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support. Bonus Opportunity: Dependent on individual/company performance (eligible after 3 months' service) Financial Advice : Access to free financial advice to help secure your financial future.To find out more, please visit We support flexible working: At SPW, we know how important it is to be able to achieve a balance. We want to support your lifestyle as well as meeting our business needs, so will always aim to be flexible. As well as traditional working patterns, we have colleagues who work informal flexible hours, reduced working hours, and have job-sharing arrangements. Many colleagues work from home, or in a hybrid way. We warmly welcome applications from those returning to work after a period of leave, providing appropriate support and training where required. You belong here: At SPW, we embrace individuality and diversity of identity, experience, and thought. We actively strive for inclusive behaviours and actions, making appropriate adjustments for disabilities, health conditions and neurodiversities. We ensure equal opportunities for all and transparently report on gender pay to promote fairness.Schroders Personal Wealth operates under the Senior Managers and Certification Regime as a solo-regulated firm and if this role is classed as a Certified Role under that regime you will be subject to enhanced vetting and will have a number of additional conduct and regulatory duties to adhere to, as well as certifying at least annually that you are fit and proper to perform this role."It's great that you have clicked this far. What we are building at SPW has clearly caught your attention and you're interested in working with us to change lives through providing more financial advice to more clients. If you need more insight about what it's like to work here, check out our careers page onIf you are ready to explore our vacancies further, get scrolling! The 'Search for Jobs' page shows you all our current roles, each providing an opportunity to develop your career in an organisation that, through innovative products and technology and a clear client focus, has set its sights on being at the forefront of the Wealth Management market.If there is no suitable role for you now, keep checking in. New roles come live all the time and they don't always stick around for long!"
Overview Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! About the role We are seeking a Senior Software Engineer to work closely with peers across engineering, product, design and leadership to build high-quality products and features for the Deputy platform, delivering services to millions of users and businesses ranging from small and medium organisations to enterprise customers. This role can be worked predominantly remotely, however, you must be able to attend the office when required and support site visits as part of the role. Working independently to solve complex, highly ambiguous customer facing problems. Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high performance, high-quality, and scalable systems and applications. Own the quality of your work by thoroughly testing your solutions, including writing automated tests. Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems. Write simple, efficient, self-documented modular high-quality code that follows best practices. Investigate debug and solve issues within a bounded context. Provide coaching to junior team members across the entire SDLC. Engage in technical discussion of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions About you You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience. You are customer obsessed, always working to deliver solutions that give the best possible experience for customers. You show a bias for action, and have a demonstrated track record of delivering high quality, scalable, and fault tolerant software systems. You have strong computer science fundamentals: algorithms and data structures. You are programming language agnostic, but have some experience in Golang, PHP, Javascript. You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI Experience with building service oriented architecture, microservices, and modern techniques and tools around it. Including using Docker, ECS, Lambda, SQS, Kinesis, etc Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users. You build systems that include appropriate monitoring and observability; employing modern best practices for fault tolerance including but not Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Apr 03, 2026
Full time
Overview Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! About the role We are seeking a Senior Software Engineer to work closely with peers across engineering, product, design and leadership to build high-quality products and features for the Deputy platform, delivering services to millions of users and businesses ranging from small and medium organisations to enterprise customers. This role can be worked predominantly remotely, however, you must be able to attend the office when required and support site visits as part of the role. Working independently to solve complex, highly ambiguous customer facing problems. Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high performance, high-quality, and scalable systems and applications. Own the quality of your work by thoroughly testing your solutions, including writing automated tests. Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems. Write simple, efficient, self-documented modular high-quality code that follows best practices. Investigate debug and solve issues within a bounded context. Provide coaching to junior team members across the entire SDLC. Engage in technical discussion of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions About you You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience. You are customer obsessed, always working to deliver solutions that give the best possible experience for customers. You show a bias for action, and have a demonstrated track record of delivering high quality, scalable, and fault tolerant software systems. You have strong computer science fundamentals: algorithms and data structures. You are programming language agnostic, but have some experience in Golang, PHP, Javascript. You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI Experience with building service oriented architecture, microservices, and modern techniques and tools around it. Including using Docker, ECS, Lambda, SQS, Kinesis, etc Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users. You build systems that include appropriate monitoring and observability; employing modern best practices for fault tolerance including but not Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
£40,000 to £45,000 per year, + Excellent Benefits + Training Package + Career Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The role: We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work from home flexibility. This is a hands on role that combines technical depth with client facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of Hours Support: Participating in our on call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi layered technical issues Certifications At least one Microsoft Expert level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: Advanced Microsoft 365 and Azure certifications Network certification Cybersecurity specializations What We Offer Compensation & Benefits Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
Apr 02, 2026
Full time
£40,000 to £45,000 per year, + Excellent Benefits + Training Package + Career Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The role: We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work from home flexibility. This is a hands on role that combines technical depth with client facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of Hours Support: Participating in our on call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi layered technical issues Certifications At least one Microsoft Expert level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: Advanced Microsoft 365 and Azure certifications Network certification Cybersecurity specializations What We Offer Compensation & Benefits Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
A dynamic IT service provider in Chester seeks a Senior IT Engineer to join their 3rd Line support team. The role involves diagnosing complex issues and acting as an escalation point, along with designing solutions for clients. Candidates should have strong skills in Microsoft 365, networking, and firewalls. The position offers competitive pay, excellent benefits including a pension and learning opportunities, along with a collaborative work environment. The ideal candidate is proactive and values communication in IT support.
Apr 02, 2026
Full time
A dynamic IT service provider in Chester seeks a Senior IT Engineer to join their 3rd Line support team. The role involves diagnosing complex issues and acting as an escalation point, along with designing solutions for clients. Candidates should have strong skills in Microsoft 365, networking, and firewalls. The position offers competitive pay, excellent benefits including a pension and learning opportunities, along with a collaborative work environment. The ideal candidate is proactive and values communication in IT support.
Your Mission The role of Senior Support Engineer is a key player in our Managed Services team. This role helps support customers environments, fixing escalated issues as well as playing a leading role in developing custom environments and delivering project works. Key Responsibilities Support customer's needs by dealing with reported incidents from ticketing systems and telephone within the contracted SLA Proactively work on Incidents, Major Incident, Problems, Requests and Changes Raise and progress RFCs within the Change Management process Troubleshoot, diagnose, and administer both user, networking and infrastructure environments, including systems software, hardware, and configurations for both on-premises and cloud-based customers Produces technical documentation including standard operating procedures, technical operation manuals, architectural network diagrams. Engineering of new network solutions using physical and virtual hardware on-premises and public cloud Work proactively and reactively within our Monitoring Platform to manage network performance, identify where action is required to be taken Ensure systems are securely maintained, remediating vulnerabilities as per contractual and process adherence Liaise with 3rd parties and boxxe technical personnel toward problem resolution Work to find new and innovative solutions, making recommendations to drive continuous improvement Work to a UK aligned shift pattern which covers between the hours of 08:00- 18:00 GMT. What you'll be doing Support, maintenance and troubleshooting of network fabrics including on premises (VMware/Hyper-V) and cloud hosted solutions (Azure, VMware cloud) Experience supporting and deploying Microsoft Azure, Microsoft 365, Entra ID, Intune and associated technologies Support of multiple managed services customers in both Public and Private sectors Support, Maintenance and Troubleshooting of Microsoft software including Windows Server, Active Directory, SQL Server and Exchange Support of backup, HA and DR solutions e.g. Azure Site Recovery, VEEAM, Rubrik and other recovery solutions Solid experience of delivering and assessing network and security solutions for customer Firewalls and other devices (Cisco, Fortinet, General switches and Wireless solutions) Support, advise, define and implement secure configurations across a wide range of platforms Creation of operational support documentation such as 'Statement of Work', 'Health Check', Knowledgebase and similar customer and internal facing documents Take the technical lead for a subset of customers with an eye to be the SME for their service, joining service reviews and a proactive approach to improving customers environments Be the technical resource on managed services customer projects Participate on-call rota as required Act as a mentor to the 1st and 2nd line teams to assist with growing and evolving the team Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company Adhere to the Incident, Major Incident, Problem, Knowledge, and Change Management Processes within best practice framework What experience we think you'll need Proven working experience in installing, configuring, and troubleshooting Network fabrics and Windows based environments. Experience in the administration and performance tuning of Networks, Operating Systems, Storage devices and applications including SQL Databases. Working experience with Microsoft Office 365 and Intune Solid experience with Microsoft Operating Systems Windows 8+ / Windows Server 2019+ Working experience with virtualisation (e.g., VMware, Hyper-V, Citrix) Working experience with monitoring systems e.g. Logic Monitor Experience with automation software would be desirable Excellent problem-solving skills with the ability to identify and remediate root causes Accuracy and attention to detail Effective ticket management and documentation skills Excellent communication skills to different stakeholders of different technical expertise both customer-facing and in house Possess the ability to work under pressure in a fast-moving environment Ability to mentor and upskill colleagues across the service desk A highly proactive, solution-driven individual who takes ownership and delivers results. One or more the following certifications would be highly desirable for a successful applicant: Cisco Certified Network Associate (CCNA) Cisco Certified Specialist -Enterprise Core (CCS-ECore) CCNP Enterprise Microsoft AZ900, AZ104, AZ305, AZ500 Citrix Certified Associate VMware Certified Professional Security Focused Certification ITIL Foundation > At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. Select
Apr 02, 2026
Full time
Your Mission The role of Senior Support Engineer is a key player in our Managed Services team. This role helps support customers environments, fixing escalated issues as well as playing a leading role in developing custom environments and delivering project works. Key Responsibilities Support customer's needs by dealing with reported incidents from ticketing systems and telephone within the contracted SLA Proactively work on Incidents, Major Incident, Problems, Requests and Changes Raise and progress RFCs within the Change Management process Troubleshoot, diagnose, and administer both user, networking and infrastructure environments, including systems software, hardware, and configurations for both on-premises and cloud-based customers Produces technical documentation including standard operating procedures, technical operation manuals, architectural network diagrams. Engineering of new network solutions using physical and virtual hardware on-premises and public cloud Work proactively and reactively within our Monitoring Platform to manage network performance, identify where action is required to be taken Ensure systems are securely maintained, remediating vulnerabilities as per contractual and process adherence Liaise with 3rd parties and boxxe technical personnel toward problem resolution Work to find new and innovative solutions, making recommendations to drive continuous improvement Work to a UK aligned shift pattern which covers between the hours of 08:00- 18:00 GMT. What you'll be doing Support, maintenance and troubleshooting of network fabrics including on premises (VMware/Hyper-V) and cloud hosted solutions (Azure, VMware cloud) Experience supporting and deploying Microsoft Azure, Microsoft 365, Entra ID, Intune and associated technologies Support of multiple managed services customers in both Public and Private sectors Support, Maintenance and Troubleshooting of Microsoft software including Windows Server, Active Directory, SQL Server and Exchange Support of backup, HA and DR solutions e.g. Azure Site Recovery, VEEAM, Rubrik and other recovery solutions Solid experience of delivering and assessing network and security solutions for customer Firewalls and other devices (Cisco, Fortinet, General switches and Wireless solutions) Support, advise, define and implement secure configurations across a wide range of platforms Creation of operational support documentation such as 'Statement of Work', 'Health Check', Knowledgebase and similar customer and internal facing documents Take the technical lead for a subset of customers with an eye to be the SME for their service, joining service reviews and a proactive approach to improving customers environments Be the technical resource on managed services customer projects Participate on-call rota as required Act as a mentor to the 1st and 2nd line teams to assist with growing and evolving the team Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company Adhere to the Incident, Major Incident, Problem, Knowledge, and Change Management Processes within best practice framework What experience we think you'll need Proven working experience in installing, configuring, and troubleshooting Network fabrics and Windows based environments. Experience in the administration and performance tuning of Networks, Operating Systems, Storage devices and applications including SQL Databases. Working experience with Microsoft Office 365 and Intune Solid experience with Microsoft Operating Systems Windows 8+ / Windows Server 2019+ Working experience with virtualisation (e.g., VMware, Hyper-V, Citrix) Working experience with monitoring systems e.g. Logic Monitor Experience with automation software would be desirable Excellent problem-solving skills with the ability to identify and remediate root causes Accuracy and attention to detail Effective ticket management and documentation skills Excellent communication skills to different stakeholders of different technical expertise both customer-facing and in house Possess the ability to work under pressure in a fast-moving environment Ability to mentor and upskill colleagues across the service desk A highly proactive, solution-driven individual who takes ownership and delivers results. One or more the following certifications would be highly desirable for a successful applicant: Cisco Certified Network Associate (CCNA) Cisco Certified Specialist -Enterprise Core (CCS-ECore) CCNP Enterprise Microsoft AZ900, AZ104, AZ305, AZ500 Citrix Certified Associate VMware Certified Professional Security Focused Certification ITIL Foundation > At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need. Select
We are looking for a 3rd Line Systems Engineer to join a well-established independent school supporting a modern IT infrastructure environment. This is a hands on senior technical role working across networking, virtualisation, Microsoft 365 and cybersecurity, offered on a permanent basis paying up to £52,000 per annum DOE This role would suit a senior infrastructure engineer, systems engineer, or experienced school Network Manager who enjoys solving complex technical problems while contributing to infrastructure improvements and long term IT strategy. Main Responsibilities Maintain and optimise enterprise network infrastructure including switches, firewalls, wireless networks and VPN connectivity Support VMware virtualisation environments and core server infrastructure Manage Microsoft 365 services including Exchange Online, Teams and SharePoint Support Azure AD identity and access management Deliver infrastructure upgrades, migrations and system improvements Act as escalation point for complex infrastructure issues Skills / Experience Required Strong infrastructure and networking experience Microsoft 365 administration experience VMware or similar virtualisation experience Active Directory and Group Policy administration Strong troubleshooting skills across enterprise environments If you are looking for your next step as a 3rd Line Systems Engineer , apply today to learn more.
Apr 02, 2026
Full time
We are looking for a 3rd Line Systems Engineer to join a well-established independent school supporting a modern IT infrastructure environment. This is a hands on senior technical role working across networking, virtualisation, Microsoft 365 and cybersecurity, offered on a permanent basis paying up to £52,000 per annum DOE This role would suit a senior infrastructure engineer, systems engineer, or experienced school Network Manager who enjoys solving complex technical problems while contributing to infrastructure improvements and long term IT strategy. Main Responsibilities Maintain and optimise enterprise network infrastructure including switches, firewalls, wireless networks and VPN connectivity Support VMware virtualisation environments and core server infrastructure Manage Microsoft 365 services including Exchange Online, Teams and SharePoint Support Azure AD identity and access management Deliver infrastructure upgrades, migrations and system improvements Act as escalation point for complex infrastructure issues Skills / Experience Required Strong infrastructure and networking experience Microsoft 365 administration experience VMware or similar virtualisation experience Active Directory and Group Policy administration Strong troubleshooting skills across enterprise environments If you are looking for your next step as a 3rd Line Systems Engineer , apply today to learn more.
Location London Employment Type Full time Department Engineering Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team Founded by Harvard grads / 3rd time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest growing NGO). Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. Driven by mission, guided by values (see below) - in deed, not just word. Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast paced tech startup environment. Read more about the journey in Reid Hoffmann's words or TechCrunch article. Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context specific angels The Role We are looking for a Senior Software Engineer to join our growing engineering team to define, build and iterate on features for our internal tooling. You will work closely with Developers, Product, Operations, Customer Support, Growth and other functions to design and build a reliable, intuitive, and simple experience for our internal users in finance, treasury, and operations. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform. Our internal tools leverage these technologies in addition to Web React and Python. We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, improving UI and UX to drive growth and retention, building internal tools, developing new small business solutions, and much more! Your Responsibilities Take ownership of development of internal tool solutions Build experiences across the stack using primarily Python, and on occasion Kotlin Write well tested, high quality code, with an eye towards generics and re use Work closely with design and product teams to regularly ship working features Participate in release planning and deployment of released build Mentor and advise team members Evaluate and deliver timeline estimates for projects Requirements 5+ years of professional experience building API applications using Python or Kotlin ideally. Experience working in AWS cloud, and leveraging services like ECS, Lambda, RDS, DynamoDB, SQS, SNS, EventBridge. Experience owning user facing features end to end, from conception to launch Experience developing software in a collaborative, multi functional, and fast paced environment Experience working on systems that have real world performance and reliability constraints Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally Experience developing event driven system. Experience CI, CD processes and tools. High personal code/development standards (code review, unit testing, documentation, etc.) Desire to contribute to frontend development Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Apr 01, 2026
Full time
Location London Employment Type Full time Department Engineering Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team Founded by Harvard grads / 3rd time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest growing NGO). Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. Driven by mission, guided by values (see below) - in deed, not just word. Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast paced tech startup environment. Read more about the journey in Reid Hoffmann's words or TechCrunch article. Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context specific angels The Role We are looking for a Senior Software Engineer to join our growing engineering team to define, build and iterate on features for our internal tooling. You will work closely with Developers, Product, Operations, Customer Support, Growth and other functions to design and build a reliable, intuitive, and simple experience for our internal users in finance, treasury, and operations. As an early member of the team, you will also have a lot of impact on our team culture, processes and norms. Taptap Send is a cross platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by a PostgreSQL database, all of which runs on AWS and is managed via Terraform. Our internal tools leverage these technologies in addition to Web React and Python. We're an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, improving UI and UX to drive growth and retention, building internal tools, developing new small business solutions, and much more! Your Responsibilities Take ownership of development of internal tool solutions Build experiences across the stack using primarily Python, and on occasion Kotlin Write well tested, high quality code, with an eye towards generics and re use Work closely with design and product teams to regularly ship working features Participate in release planning and deployment of released build Mentor and advise team members Evaluate and deliver timeline estimates for projects Requirements 5+ years of professional experience building API applications using Python or Kotlin ideally. Experience working in AWS cloud, and leveraging services like ECS, Lambda, RDS, DynamoDB, SQS, SNS, EventBridge. Experience owning user facing features end to end, from conception to launch Experience developing software in a collaborative, multi functional, and fast paced environment Experience working on systems that have real world performance and reliability constraints Strong communication and ability to manage conflicting priorities, setting expectations with stakeholders and be a driving force Ideally Experience developing event driven system. Experience CI, CD processes and tools. High personal code/development standards (code review, unit testing, documentation, etc.) Desire to contribute to frontend development Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
Apr 01, 2026
Full time
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
Apr 01, 2026
Full time
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000 - £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why Join? They're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
Our client, a growing, technically driven MSP that's investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within the support team. The role is offered with a hybrid working pattern and is based at the company's offices which are easily accessible for the Barnet/Watford areas. Key responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadership-no non-technical managers blocking decisions Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with a salary of between £55,000 - £65,000 + £3k annual certificate budget plus competitive benefits.
Apr 01, 2026
Full time
Our client, a growing, technically driven MSP that's investing heavily in automation and next generation technology require a Senior 3rd Line Engineer. This is a pivotal role within the company and will require someone who can provide solutions for complex 3 rd line issues whilst mentoring other team members within the support team. The role is offered with a hybrid working pattern and is based at the company's offices which are easily accessible for the Barnet/Watford areas. Key responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadership-no non-technical managers blocking decisions Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with a salary of between £55,000 - £65,000 + £3k annual certificate budget plus competitive benefits.
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.
Apr 01, 2026
Full time
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.
About The Role FDM is a global business and technology consultancy seeking a senior EFX java developer to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is a high performing front-office development team working on delivery of new strategic EFX pricing and auto-hedging capabilities for FICC E-Trading for 2026. In a typical day you can expect to develop Java code, review code written by your colleagues, attend Agile ceremonies, refine requirements with users (Quantitative Strategies Group and Traders) and liaise with sibling teams in EFX (market access, dashboard, price distribution etc). There will be occasional L3 support. You will have the opportunity to work with leading edge ultra-low-latency technologies like zero-GC JVMs, kernel bypass networking, core pinning and market data technologies. Responsibilities: Develop new real-time, low-latency pricing services for FX Swaps pricing and NDF auto-hedging Develop new features and enhancements to existing pricing and auto-hedging services for Spot and NDF Update existing codebase as required by external venue upgrades, internal and external regulatory requirements. Fully engage with the Agile SDLC Work alongside Quantities Strategies Group to review code and enhance back testing capabilities. Solve problems independently, manage your own workload, engage other teams where required, escalate appropriately and pro-actively drive tasks to completion About You Highly technical with at least 8 years Java server-side development experience. Must possess an advanced degree in Computer Science, Physics, Engineering, Mathematics or relevant analytical degree. Have full technology stack knowledge of Java to Linux and networks. KDB / Q experience Have prior pricing or algo-trading experience in any asset class. Have excellent communication skills to face off to tech management, Quantitative Strategies Group and trading desk. Full SDLC experience, Git, Jenkins, Ansible etc. Advanced programming skills including: understanding of algorithms and data structures, design patterns, multi-threading. Candidate must be a strong team player Experience in 3rd line production support About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us: Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Apr 01, 2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a senior EFX java developer to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a hybrid role that will be based in London. Our client is a high performing front-office development team working on delivery of new strategic EFX pricing and auto-hedging capabilities for FICC E-Trading for 2026. In a typical day you can expect to develop Java code, review code written by your colleagues, attend Agile ceremonies, refine requirements with users (Quantitative Strategies Group and Traders) and liaise with sibling teams in EFX (market access, dashboard, price distribution etc). There will be occasional L3 support. You will have the opportunity to work with leading edge ultra-low-latency technologies like zero-GC JVMs, kernel bypass networking, core pinning and market data technologies. Responsibilities: Develop new real-time, low-latency pricing services for FX Swaps pricing and NDF auto-hedging Develop new features and enhancements to existing pricing and auto-hedging services for Spot and NDF Update existing codebase as required by external venue upgrades, internal and external regulatory requirements. Fully engage with the Agile SDLC Work alongside Quantities Strategies Group to review code and enhance back testing capabilities. Solve problems independently, manage your own workload, engage other teams where required, escalate appropriately and pro-actively drive tasks to completion About You Highly technical with at least 8 years Java server-side development experience. Must possess an advanced degree in Computer Science, Physics, Engineering, Mathematics or relevant analytical degree. Have full technology stack knowledge of Java to Linux and networks. KDB / Q experience Have prior pricing or algo-trading experience in any asset class. Have excellent communication skills to face off to tech management, Quantitative Strategies Group and trading desk. Full SDLC experience, Git, Jenkins, Ansible etc. Advanced programming skills including: understanding of algorithms and data structures, design patterns, multi-threading. Candidate must be a strong team player Experience in 3rd line production support About Us We are a business and technology consultancy and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us: Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Manage third-party suppliers and external technical partners Take responsibility for cyber security controls, backups, disaster recovery and business continuity Ensure technical services support wider GDPR, data protection and safeguarding requirements Maintain clear documentation, processes and technical standards across the environment What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Someone organised, credible and comfortable taking ownership Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Work in a well-run environment where investment in technology is valued Package Full-time permanent role Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:30pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure Salary dependent on experience and qualifications
Apr 01, 2026
Full time
Network Manager West London Full Time Permanent We're working with one of London's most respected independent schools to appoint a Network Manager to a key senior IT role. This is a high-profile opportunity for a Network Manager to join a prestigious, high-performing environment where technology is taken seriously, infrastructure is business-critical, and standards are exceptionally high. You'll be stepping into a visible role with real ownership, supporting a complex estate while helping shape the future direction of IT across the organisation. For an experienced Network Manager or senior infrastructure professional, this is a standout opportunity to take on a broad, business-critical remit with genuine autonomy and impact. The role Reporting to the Director of Digital Strategy and IT, the Network Manager will take ownership of the organisation's technical infrastructure, acting as the senior technical escalation point and leading on network performance, infrastructure improvement, cloud services, security, and project delivery. What you'll be doing Own and manage the network and infrastructure estate Act as the senior escalation point for complex 3rd and 4th line issues Lead on wired and wireless networking, switching, routing and firewall configuration Support and develop both on-prem and cloud infrastructure Manage Active Directory, Azure AD and core identity services Oversee Microsoft 365, including Exchange, SharePoint, Teams and Intune Deliver infrastructure and IT projects from design through to implementation Work closely with internal stakeholders to scope and prioritise technical initiatives Manage third-party suppliers and external technical partners Take responsibility for cyber security controls, backups, disaster recovery and business continuity Ensure technical services support wider GDPR, data protection and safeguarding requirements Maintain clear documentation, processes and technical standards across the environment What they're looking for Significant experience in a senior infrastructure, network or systems role Strong networking knowledge across VLANs, switching, routing, firewalls and Wi-Fi Strong experience with Active Directory and Azure AD Strong Microsoft 365 and wider cloud services experience Experience with Microsoft Intune and device management A proven background in resolving complex technical issues Experience delivering technical projects successfully A confident communicator who can work effectively with both technical and non-technical stakeholders Someone organised, credible and comfortable taking ownership Particularly relevant experience HPE / Aruba networking Managing or mentoring technical engineers Working with external suppliers and contractors Backup, DR and cyber security solutions Previous experience in education or a school environment Why this role stands out Join an exceptionally reputable organisation Step into a senior, visible and trusted Network Manager role Take ownership of a broad and business-critical technical estate Combine hands-on technical leadership with project delivery and strategic input Work in a well-run environment where investment in technology is valued Package Full-time permanent role Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:30pm Additional hours as reasonably required 28 days annual leave Bank holidays plus Christmas closure Salary dependent on experience and qualifications
Senior 3rd Line Infrastructure Engineer / Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you click apply for full job details
Mar 31, 2026
Full time
Senior 3rd Line Infrastructure Engineer / Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you click apply for full job details
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Mar 28, 2026
Full time
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We are seeking a Senior VMware Engineer to support a large enterprise virtual infrastructure environment in the North West. This role is focused on modern VMware platform engineering rather than 3rd line support. The successful contractor will work across VMware Cloud Foundation (VCF), NSX-T and enterprise vSphere environments, supporting infrastructure modernisation and optimisation initiatives click apply for full job details
Mar 27, 2026
Contractor
We are seeking a Senior VMware Engineer to support a large enterprise virtual infrastructure environment in the North West. This role is focused on modern VMware platform engineering rather than 3rd line support. The successful contractor will work across VMware Cloud Foundation (VCF), NSX-T and enterprise vSphere environments, supporting infrastructure modernisation and optimisation initiatives click apply for full job details
Company Eden Brown has been appointed by one of London's leading workplace design and build fit-out specialists to find a Senior Preconstruction Manager to successfully manager the Preconstruction process for multiple commercial office fit out concurrently to a high standard. Renowned as the go-to D&B firm for top-tier clients, our client has a proven track record of delivering sustainable, inspiring workspaces that make returning to the office a pleasure, not a chore, our client is dedicated to creating unrivalled workspaces that drive performance. They specialise in complete workplace consultancy, delivering services from single office relocation to comprehensive design and fit-out, workspace planning, refurbishment, and interior branding. Their clients trust them to create bespoke and sustainable workspaces. Role overview This role requires a leader to successfully manage PreConstruction Manager and the PreConstruction of multiple projects efficiently and to a high standard. Experienced within a fast track workplace Design & Build environment is crucial to be able to make accurate 'on the spot' decisions. Integral part of the BU team, targeting winning of projects, providing PreConstruction services including costing, contractual support, programming, Health and Safety Sustainability and design management. Possess the skills to manage multiple projects and priorities effectively and be the primary point of contact for client Pre-Construction queries Key Responsibilities: Costing / Estimating Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors. Engage with Supply Chain and Incumbent Contractors early in the process to ensure coordination between design and trades. Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Engineering (VE) proposals and viable alternatives that preserve quality and functionality. Primary point of contact for client Pre-Construction queries, preparing reports and supporting documentation as needed. Building Contracts, Letter of Intents (LOI), Performance Bonds (PB), Parent Company Guarantees (PCG) and Insurances. Understand, negotiate and be able to formulate and / or review a JCT D&B Contract, including ER's (Employers Requirements), CP's (Contractors Proposals) and CSA (Cost Sum Analysis). Understanding of proposed Schedule of Amendments (SOA) and any implications. Liaise with Construction Legal Advisors, both client side and in house. Understand Performance Bonds, Parent Company Guarantees, all relevant Insurances, Schedule of Derogation and 3rd Party Agreements. Highlight Risk. Prepare and negotiate Preconstruction Service Agreement (PCSA) or LOI (Letter of Intent). Design and Design Management Good understanding of Design and the Design process. Manage, with the Design Director / PD, the design to ensure timely production of designs through a tender design release schedule. Drive a statutory compliant, ER compliant and competitive winning design. Periodicity Issue design updates/changes the supply chain to update their technical drawings and or quotes. Periodically update the costs through the design development phase of the project to issue to client and clients professional team. Quickly flag internally errors in the design or potential cost increases. Sanity check the design to ensure buildability. Building Services (MEP&S) Design Manage the production and coordination of the MEP&S design. Evaluate the technical aspects of the Project. Focus on competitive design and coordination with other trades e.g. ceilings and partitions. Manage design coordination with Landlord Incumbent Contractors (Fire Alarm/Sprinklers) and Client Direct Suppliers (AV/Furniture). Supply Chain Management including Subconsultants Manage the Supply Chain in the preparation of the CSA. Special focus on the Subcontractors with design responsibility; MEP and Sprinklers, Acoustics, Building Services, Fire, etc. Provide assessment of the performance of Supply Chain. Building Control Liaison with Building Control to ensure early Plan Check has been undertaken. Ensure occupancy compliance with regards to Building Limiting Factors: Fresh Air Provision, Toilet Provisions and Means of Escape. To be able to read and understand the buildings Fire Strategy document. Ensure initial notice issued Landlord, Statutory Authorities, 3rd Party Requirements, Incumbents Liaise with and understand requirements of Landlords and Fit Out Guides. Manage any Statutory Authority including Power (e.g. UKPN), Comms (e.g. Colt), Planning Permission, Listed Building Consent and Advertising Consents. Prepare, negotiate and agree the Licences to Alter (LTA) with the Landlord / Landlord Professional Team. Programme, Risk and Procurement Schedules Prepare a PreConstruction Programme. Work with Construction team to produce a Construction Programme highlighting key dates. From the Construction Programme prepare Procurement Schedule Health & Safety Possess good understanding of Construction Health and Safety. Prepare H&S documentation for handover to Construction Team. Manage Client requirements in respect of Client's CDM responsibilities Presentation Prepare inputs into the Pitch Document. Be part of the pitch team as the expert on Cost, Technical (MEP) Design, Project and Programme. Effectively communicate project costs in a clear and straightforward manner, ensuring prompt and thorough responses to any inquiries. Required Skills & Experience A determined and committed team player who understands the importance of closely supporting and collaborating with colleagues to achieve the best results Proven high level commercial skills and contractual awareness Strong numerical and analytical skills; excellent attention to detail Good time management; ability to work to tight deadlines and under pressure Ability to work both independently and as part of a team Energetic, proactive and with a 'can do' attitude is essential Demonstrates initiative and an appetite to learn Excellent communication and organisational skills Qualifications Construction related degree or HE qualifications Quantity Surveying degree or HE qualification Trade qualification supported by experience in costing Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 26, 2026
Full time
Company Eden Brown has been appointed by one of London's leading workplace design and build fit-out specialists to find a Senior Preconstruction Manager to successfully manager the Preconstruction process for multiple commercial office fit out concurrently to a high standard. Renowned as the go-to D&B firm for top-tier clients, our client has a proven track record of delivering sustainable, inspiring workspaces that make returning to the office a pleasure, not a chore, our client is dedicated to creating unrivalled workspaces that drive performance. They specialise in complete workplace consultancy, delivering services from single office relocation to comprehensive design and fit-out, workspace planning, refurbishment, and interior branding. Their clients trust them to create bespoke and sustainable workspaces. Role overview This role requires a leader to successfully manage PreConstruction Manager and the PreConstruction of multiple projects efficiently and to a high standard. Experienced within a fast track workplace Design & Build environment is crucial to be able to make accurate 'on the spot' decisions. Integral part of the BU team, targeting winning of projects, providing PreConstruction services including costing, contractual support, programming, Health and Safety Sustainability and design management. Possess the skills to manage multiple projects and priorities effectively and be the primary point of contact for client Pre-Construction queries Key Responsibilities: Costing / Estimating Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Develop a comprehensive, accurate and competitive Cost Sum Analysis (CSA), for project submission. Where possible, tender packages to multiple suppliers to ensure competitive rates. Analyse all tender returns to prevent scope gap and to ensure tender compliance. Coordinate site visits with Supply Chain to carry out surveys and gain full understanding of site conditions. Source all as build information for project and issue to internal team, Supply Chain and Incumbent Contractors. Engage with Supply Chain and Incumbent Contractors early in the process to ensure coordination between design and trades. Collaborate closely with internal and external stakeholders, including the design and commercial teams, to prepare an accurate program and ensure cost alignment with design development from client appointment through to contract signing. Work closely with the project team to prepare Value Engineering (VE) proposals and viable alternatives that preserve quality and functionality. Primary point of contact for client Pre-Construction queries, preparing reports and supporting documentation as needed. Building Contracts, Letter of Intents (LOI), Performance Bonds (PB), Parent Company Guarantees (PCG) and Insurances. Understand, negotiate and be able to formulate and / or review a JCT D&B Contract, including ER's (Employers Requirements), CP's (Contractors Proposals) and CSA (Cost Sum Analysis). Understanding of proposed Schedule of Amendments (SOA) and any implications. Liaise with Construction Legal Advisors, both client side and in house. Understand Performance Bonds, Parent Company Guarantees, all relevant Insurances, Schedule of Derogation and 3rd Party Agreements. Highlight Risk. Prepare and negotiate Preconstruction Service Agreement (PCSA) or LOI (Letter of Intent). Design and Design Management Good understanding of Design and the Design process. Manage, with the Design Director / PD, the design to ensure timely production of designs through a tender design release schedule. Drive a statutory compliant, ER compliant and competitive winning design. Periodicity Issue design updates/changes the supply chain to update their technical drawings and or quotes. Periodically update the costs through the design development phase of the project to issue to client and clients professional team. Quickly flag internally errors in the design or potential cost increases. Sanity check the design to ensure buildability. Building Services (MEP&S) Design Manage the production and coordination of the MEP&S design. Evaluate the technical aspects of the Project. Focus on competitive design and coordination with other trades e.g. ceilings and partitions. Manage design coordination with Landlord Incumbent Contractors (Fire Alarm/Sprinklers) and Client Direct Suppliers (AV/Furniture). Supply Chain Management including Subconsultants Manage the Supply Chain in the preparation of the CSA. Special focus on the Subcontractors with design responsibility; MEP and Sprinklers, Acoustics, Building Services, Fire, etc. Provide assessment of the performance of Supply Chain. Building Control Liaison with Building Control to ensure early Plan Check has been undertaken. Ensure occupancy compliance with regards to Building Limiting Factors: Fresh Air Provision, Toilet Provisions and Means of Escape. To be able to read and understand the buildings Fire Strategy document. Ensure initial notice issued Landlord, Statutory Authorities, 3rd Party Requirements, Incumbents Liaise with and understand requirements of Landlords and Fit Out Guides. Manage any Statutory Authority including Power (e.g. UKPN), Comms (e.g. Colt), Planning Permission, Listed Building Consent and Advertising Consents. Prepare, negotiate and agree the Licences to Alter (LTA) with the Landlord / Landlord Professional Team. Programme, Risk and Procurement Schedules Prepare a PreConstruction Programme. Work with Construction team to produce a Construction Programme highlighting key dates. From the Construction Programme prepare Procurement Schedule Health & Safety Possess good understanding of Construction Health and Safety. Prepare H&S documentation for handover to Construction Team. Manage Client requirements in respect of Client's CDM responsibilities Presentation Prepare inputs into the Pitch Document. Be part of the pitch team as the expert on Cost, Technical (MEP) Design, Project and Programme. Effectively communicate project costs in a clear and straightforward manner, ensuring prompt and thorough responses to any inquiries. Required Skills & Experience A determined and committed team player who understands the importance of closely supporting and collaborating with colleagues to achieve the best results Proven high level commercial skills and contractual awareness Strong numerical and analytical skills; excellent attention to detail Good time management; ability to work to tight deadlines and under pressure Ability to work both independently and as part of a team Energetic, proactive and with a 'can do' attitude is essential Demonstrates initiative and an appetite to learn Excellent communication and organisational skills Qualifications Construction related degree or HE qualifications Quantity Surveying degree or HE qualification Trade qualification supported by experience in costing Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Oscar Associates (UK) Limited
Cheltenham, Gloucestershire
Senior Infrastructure Engineer £60,000 - £75,000 + Benefits The Opportunity: An opportunity has arisen for a Senior Infrastructure Engineer to join a growing technology business delivering robust, secure IT infrastructure solutions. This role combines project delivery, 3rd line support, and infrastructure automation, giving you ownership across the full infrastructure lifecycle click apply for full job details
Mar 26, 2026
Full time
Senior Infrastructure Engineer £60,000 - £75,000 + Benefits The Opportunity: An opportunity has arisen for a Senior Infrastructure Engineer to join a growing technology business delivering robust, secure IT infrastructure solutions. This role combines project delivery, 3rd line support, and infrastructure automation, giving you ownership across the full infrastructure lifecycle click apply for full job details
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Mar 14, 2026
Full time
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
