Job title : 2nd / 3rd Line Support Engineer Location : Bath - Fully Onsite Salary: up to £50,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven 2nd / 3rd Line Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - 2nd / 3rd Line Support Engineer: MSP experience Active Directory and Azure AD M365 Hardware deployment Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - 2nd / 3rd Line Support Engineer: Azure Virtual Desktop Other MDM tools Printer deployment Networking PowerShell Certifications If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
May 02, 2026
Full time
Job title : 2nd / 3rd Line Support Engineer Location : Bath - Fully Onsite Salary: up to £50,000 Start date : ASAP Working hours : 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven 2nd / 3rd Line Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially. Essentials - 2nd / 3rd Line Support Engineer: MSP experience Active Directory and Azure AD M365 Hardware deployment Intune Scripting Knowledge of Hyper-V and SQL Desirable skills - 2nd / 3rd Line Support Engineer: Azure Virtual Desktop Other MDM tools Printer deployment Networking PowerShell Certifications If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.
Astute's Power Team is partnered with a market-leading Energy company, to recruit for an Operations Manager to join their Biomass Power Station in County Durham. The vital Operations Manager role comes with a competitive starting salary + full benefits package including a car allowance and bonus. If you're an Operations Manager, or an experienced Shift Team Leader, and are looking to work for a leading organisation who invests in training and professional development of their employees, then upload your CV to apply today. Responsibilities and duties of the Operations Manager role Reporting to the Plant Manager you will be responsible: Overall responsibility for the safe and efficient operation of the plant The day to day management of 20 + operations staff including shift teams and operations day staff Ensuring the facility operates and complies within environmental regulations at all times Liaising with the Maintenance Manager and other relevant personnel regarding projects maintenance, outages, and programming of plant improvements Overseeing 3rd party contractors Preparing the annual budget for the operations department for review and work within this budget Liaising with company directors and managers as well as external stakeholders Deputising for the Plant Manager when required Professional qualifications We are looking for someone with the following: Ideally qualified with a degree in a relevant engineering field Apprentice trained in an Engineering discipline Relevant qualification in Health & Safety such as an IOSH / NEBOSH At least five years operational / engineering management experience on a large process plant, ideally Power Generation - Candidates from other sources of Power, Utilities, Refineries, Petrochemical, COMAH etc will also be considered At least five years in a senior position with supervisory experience as well as budget / commercial experience (forecasting, P/L, contract management). Personal Skills The Operations Manager role would suit someone who is: Strong leadership skills with the ability to motivate teams, set clear direction, and deliver results Excellent negotiating and influencing skills, able to build relationships and achieve positive outcomes with stakeholders Strong commercial acumen, with a clear understanding of business drivers and the ability to make sound, profit-focused decisions Salary and benefits of the Operations Manager role Competitive starting salary, please get in touch to find out more Benefits Package incl. car allowance and bonus Training opportunities both internally and externally () INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Apr 30, 2026
Full time
Astute's Power Team is partnered with a market-leading Energy company, to recruit for an Operations Manager to join their Biomass Power Station in County Durham. The vital Operations Manager role comes with a competitive starting salary + full benefits package including a car allowance and bonus. If you're an Operations Manager, or an experienced Shift Team Leader, and are looking to work for a leading organisation who invests in training and professional development of their employees, then upload your CV to apply today. Responsibilities and duties of the Operations Manager role Reporting to the Plant Manager you will be responsible: Overall responsibility for the safe and efficient operation of the plant The day to day management of 20 + operations staff including shift teams and operations day staff Ensuring the facility operates and complies within environmental regulations at all times Liaising with the Maintenance Manager and other relevant personnel regarding projects maintenance, outages, and programming of plant improvements Overseeing 3rd party contractors Preparing the annual budget for the operations department for review and work within this budget Liaising with company directors and managers as well as external stakeholders Deputising for the Plant Manager when required Professional qualifications We are looking for someone with the following: Ideally qualified with a degree in a relevant engineering field Apprentice trained in an Engineering discipline Relevant qualification in Health & Safety such as an IOSH / NEBOSH At least five years operational / engineering management experience on a large process plant, ideally Power Generation - Candidates from other sources of Power, Utilities, Refineries, Petrochemical, COMAH etc will also be considered At least five years in a senior position with supervisory experience as well as budget / commercial experience (forecasting, P/L, contract management). Personal Skills The Operations Manager role would suit someone who is: Strong leadership skills with the ability to motivate teams, set clear direction, and deliver results Excellent negotiating and influencing skills, able to build relationships and achieve positive outcomes with stakeholders Strong commercial acumen, with a clear understanding of business drivers and the ability to make sound, profit-focused decisions Salary and benefits of the Operations Manager role Competitive starting salary, please get in touch to find out more Benefits Package incl. car allowance and bonus Training opportunities both internally and externally () INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Lead Civil and Structural Engineer Location: Knutsford Salary : Competitive Stopford are recruiting for a Lead Civil and Structural Engineer to join the team to work with highly skilled professionals who are constantly striving to deliver excellence and best practice. We welcome applications for a Senior Civil & Structural Engineer for candidates who do not meet all the of the knowledge, skills and experience required for a Lead position. Stopford s business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. Reporting to the Engineering Manager (Projects), the Lead Civil and Structural Engineer will be responsible for the quality of the Civil and Structural design output, will participate in design reviews and will manage a team of engineers and designers including developing, supporting and guiding more junior team members. You will be based at our head office in Knutsford with the opportunity for a flexible working schedule that allows for a hybrid and in office presence. There may be additional occasional travel required to site and client offices. This is a full-time permanent position. Key Responsibilities include: Manage the civil, structural engineering team to ensure that project deliverables are produced in accordance with the appropriate engineering standards and the project schedule. Develop the team to ensure expertise across the discipline (utilising 3rd party supply chain where required). Produce and review calculations, drawings, and design documentation. Participate in and contribute to design reviews. Produce conceptual and detailed engineering designs. Assess the environmental impact and risks connected to projects. Analyse survey, mapping and materials testing data with computer modelling software. Supervise the preparation and issue of drawings in line with project schedule and in accordance with Stopford SOPs. Supervise the production of general arrangement drawings. Supervise detailing of structural steelwork and concrete, including reinforced concrete detailing and scheduling. Coordinate with other engineering disciplines as and when required. Attend site surveys when required. About you Degree in a relevant engineering discipline, ideally with Chartership status (or prepared to work towards it). Have experience in petrochemicals, nuclear, chemicals, waste or renewable energy industries. Worked in a design and engineering environment, with extensive post graduate experience in civil and structural engineering industrial projects and a detailed working knowledge of design codes and standards relating to civil and structural engineering. A proven track record in design delivery with specific experience of groundworks, drainage, steel, reinforced concrete, masonry designs, foundation design and structural analysis from concept to detailed delivery. A detailed working knowledge and experience of 2D and 3D analytical packages such as, but not limited to, S-Frame, STAAD, TSD and TEDDS. Knowledge of construction implementation with proven site experience and an understanding of buildability and temporary works. A proven track record in delivering technically excellent design projects on time, to budget and to the required levels of quality. The ability to develop, motivate and mentor team members. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel Eligible to live and work in the UK (with no restrictions). Full UK/EEC driving licence. Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Benefits Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance (including dental and optical) Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK (with no restrictions). To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
Apr 30, 2026
Full time
Lead Civil and Structural Engineer Location: Knutsford Salary : Competitive Stopford are recruiting for a Lead Civil and Structural Engineer to join the team to work with highly skilled professionals who are constantly striving to deliver excellence and best practice. We welcome applications for a Senior Civil & Structural Engineer for candidates who do not meet all the of the knowledge, skills and experience required for a Lead position. Stopford s business activities are at the forefront of the energy transition and together with our clients and partners, we are playing our part in tackling the biggest challenges of our time: Energy Security; Environmental Sustainability and Energy Affordability. Reporting to the Engineering Manager (Projects), the Lead Civil and Structural Engineer will be responsible for the quality of the Civil and Structural design output, will participate in design reviews and will manage a team of engineers and designers including developing, supporting and guiding more junior team members. You will be based at our head office in Knutsford with the opportunity for a flexible working schedule that allows for a hybrid and in office presence. There may be additional occasional travel required to site and client offices. This is a full-time permanent position. Key Responsibilities include: Manage the civil, structural engineering team to ensure that project deliverables are produced in accordance with the appropriate engineering standards and the project schedule. Develop the team to ensure expertise across the discipline (utilising 3rd party supply chain where required). Produce and review calculations, drawings, and design documentation. Participate in and contribute to design reviews. Produce conceptual and detailed engineering designs. Assess the environmental impact and risks connected to projects. Analyse survey, mapping and materials testing data with computer modelling software. Supervise the preparation and issue of drawings in line with project schedule and in accordance with Stopford SOPs. Supervise the production of general arrangement drawings. Supervise detailing of structural steelwork and concrete, including reinforced concrete detailing and scheduling. Coordinate with other engineering disciplines as and when required. Attend site surveys when required. About you Degree in a relevant engineering discipline, ideally with Chartership status (or prepared to work towards it). Have experience in petrochemicals, nuclear, chemicals, waste or renewable energy industries. Worked in a design and engineering environment, with extensive post graduate experience in civil and structural engineering industrial projects and a detailed working knowledge of design codes and standards relating to civil and structural engineering. A proven track record in design delivery with specific experience of groundworks, drainage, steel, reinforced concrete, masonry designs, foundation design and structural analysis from concept to detailed delivery. A detailed working knowledge and experience of 2D and 3D analytical packages such as, but not limited to, S-Frame, STAAD, TSD and TEDDS. Knowledge of construction implementation with proven site experience and an understanding of buildability and temporary works. A proven track record in delivering technically excellent design projects on time, to budget and to the required levels of quality. The ability to develop, motivate and mentor team members. Working knowledge of Office 365 including One Drive and Sharepoint with proficient use of Word and Excel Eligible to live and work in the UK (with no restrictions). Full UK/EEC driving licence. Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Benefits Employment at Stopford brings many benefits including: Competitive salary Profit related bonus payment (10%) Pension (5% employer and 5% employee) 25 days holiday plus bank holidays Additional day off to celebrate your Birthday Private medical insurance (including dental and optical) Employee assistance programme Free on-site parking Reimbursement of professional membership fees Long service awards Security Clearance The successful candidate must be able to achieve and maintain security clearance of at least Security Check level (SC clearance) for this role. Please note that we do not accept applications from agencies, and you must be eligible to live and work in the UK (with no restrictions). To Apply If you feel you are a suitable candidate and would like to work for Stopford, please do not hesitate to apply. Stopford reserves the right to bring forward the closing date if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we would recommend that you apply as soon as possible. Please note that due to the volume of applications we receive we are unfortunately not able to respond to each applicant. If you have not been called for interview within 4 weeks of the closing date, you should assume that on this occasion your application has been unsuccessful.
We have excellent opportunities for Senior level Civil / Structural Engineers with our Client based in Glasgow. This role is mostly remote, with occasional trips to the Glasgow office (circa once every couple of months) These roles are inside IR35, and hourly rates will depend on levels of experience. Candidates will require SC Level Security Clearance, but if successful, could start work with the basic BPSS clearance initially. You will be a UK National, with British Passport, and not have worked outside the UK (for periods of over 30 days) during the past 5 years ABOUT THE ROLE The successful Candidates will be joining an already strong UK Team who specialise in solving the most complex and technically demanding structural engineering problems. Each project is unique, but typically involves consideration of dynamic load effects due to extreme hazards, including seismic, blast and impact. Working as a team, starting from first principles, researching methodologies, challenging assumptions, thinking outside the box and constantly learning. Nuclear experience would be ideal, as would seismic design experience Actions are fully evidenced and justified via 3rd party review and ultimately the Nuclear Safety Regulators. These are very varied roles. The multi £M long term infrastructure Improvement Projects include: Reinforced concrete structures Plated Steel Structures Maritime Structures Specialised facilities for submarines Designed from Glasgow, Edinburgh and London - which could be the hybrid office base. RESPONSIBILITIES Inter-disciplined project planning, delivery and financial performance. Provision of technical quality and excellence of project deliverables. Providing technical and professional guidance and support to junior engineers and techs Adherence and contribution to business and quality management systems Operational and design safety, and developing a good safety culture. Good all-round technical design expertise using British and International Standards and / or Eurocodes. Proven ability to manage projects and preparation of project deliverables, including managing quality, budget, programme and resources. Good, accredited MEng degree in Civil Engineering or similar Chartered Civil or Structural Engineer. Experience in REVIT 3D modelling SAT2000 structural analysis experience would be advantageous Experience with steel structures / plated structures
Apr 30, 2026
Contractor
We have excellent opportunities for Senior level Civil / Structural Engineers with our Client based in Glasgow. This role is mostly remote, with occasional trips to the Glasgow office (circa once every couple of months) These roles are inside IR35, and hourly rates will depend on levels of experience. Candidates will require SC Level Security Clearance, but if successful, could start work with the basic BPSS clearance initially. You will be a UK National, with British Passport, and not have worked outside the UK (for periods of over 30 days) during the past 5 years ABOUT THE ROLE The successful Candidates will be joining an already strong UK Team who specialise in solving the most complex and technically demanding structural engineering problems. Each project is unique, but typically involves consideration of dynamic load effects due to extreme hazards, including seismic, blast and impact. Working as a team, starting from first principles, researching methodologies, challenging assumptions, thinking outside the box and constantly learning. Nuclear experience would be ideal, as would seismic design experience Actions are fully evidenced and justified via 3rd party review and ultimately the Nuclear Safety Regulators. These are very varied roles. The multi £M long term infrastructure Improvement Projects include: Reinforced concrete structures Plated Steel Structures Maritime Structures Specialised facilities for submarines Designed from Glasgow, Edinburgh and London - which could be the hybrid office base. RESPONSIBILITIES Inter-disciplined project planning, delivery and financial performance. Provision of technical quality and excellence of project deliverables. Providing technical and professional guidance and support to junior engineers and techs Adherence and contribution to business and quality management systems Operational and design safety, and developing a good safety culture. Good all-round technical design expertise using British and International Standards and / or Eurocodes. Proven ability to manage projects and preparation of project deliverables, including managing quality, budget, programme and resources. Good, accredited MEng degree in Civil Engineering or similar Chartered Civil or Structural Engineer. Experience in REVIT 3D modelling SAT2000 structural analysis experience would be advantageous Experience with steel structures / plated structures
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
Apr 30, 2026
Full time
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 30, 2026
Full time
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Apr 30, 2026
Full time
Senior ICT Engineer When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers' ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems This is a hybrid working role which can mainly be performed remotely, however there will be a requirement to attend the Liverpool office on occasion for meetings and urgent faults. What you'll do: Incident and Escalation Management Act as an escalation point for incidents raised by 1st and 2nd line Diagnose and resolve complex technical issues across multiple systems Provide root cause analysis for major and recurring incidents Infrastructure and System Ownership Act as a technical specialist or owner for the systems assigned to you Monitor performance, capacity and resilience across these systems Security and Compliance Support the investigation and remediation of security incidents and vulnerabilities Apply security best practises, hardening and patching Perform regular vulnerability scanning to improve posture and resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure technical knowledge is captured and transferable amongst colleagues Who you are: You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations. Key Requirements: Proven experience in a 3rd line or senior IT support role working with Windows Server Infrastructure. Strong knowledge of Active Directory, Entra ID, Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject to training) Security Cleared to NPPV3 Level (provided) Full UK Driving License What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Car 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
In this developer role, you will: Provides senior-level system analysis, design, development, and implementation of applications and databases, including third-party product integration. Translates technical specifications into code for complex projects, writes programs, develops code, tests artifacts, and produces reports, ensuring automation support. Elevates code to development, test, and production environments on schedule, provides production support, and submits change control requests with documentation, including peer reviews. Understands software development methodology and architecture standards, trains and mentors less experienced staff, and resolves elevated issues. Participates in design, code, and test inspections throughout the lifecycle, explains technical considerations at meetings, and performs systems analysis activities. Understands client business functions and technology needs, with a broad knowledge of Vanguard's technologies, tools, and applications. Interfaces with cross-functional team members and communicates system issues at the appropriate technical level for each audience. Works with business-facing IT teams to deliver new solutions, reviews functional specifications, translates them into program specifications, liaises with end users for acceptance testing, and provides 3rd line support. Builds thought leadership and expertise in best-practice solution design and implementation. Manages time effectively across multiple projects with competing business demands and priorities. What it takes: Experience in Test Driven Development and strong knowledge of Java (17 or higher), Spring Boot, Spring MVC, RESTFul API implementation, GraphQL, and open-source frameworks Experience in software development using cloud technologies (AWS preferred) Knowledge of build/deployment/testing/logging/monitoring tools and frameworks like Maven, Cucumber, Bamboo, GitHub, Claude Code / Bedrock and Splunk. Understanding of investment management domain with strong analytical, problem solving and communication skills. Ability to work well with both business managers and operations team, and ability to perform well under pressure, and deliver to tight deadlines. Knowledge of agile software development process/practices and familiarly with JIRA, Confluence, and other tools. Desirable - Knowledge and experience in Python programming, regulatory / transaction reporting domain knowledge. Languages Python & Java.AWS technologies Lambda (Python 3.7 and above), S3 buckets Step functions SNS/SQS GraphQL IAM Roles CloudWatch/CloudTrail CloudFormation AppSync Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Full time
In this developer role, you will: Provides senior-level system analysis, design, development, and implementation of applications and databases, including third-party product integration. Translates technical specifications into code for complex projects, writes programs, develops code, tests artifacts, and produces reports, ensuring automation support. Elevates code to development, test, and production environments on schedule, provides production support, and submits change control requests with documentation, including peer reviews. Understands software development methodology and architecture standards, trains and mentors less experienced staff, and resolves elevated issues. Participates in design, code, and test inspections throughout the lifecycle, explains technical considerations at meetings, and performs systems analysis activities. Understands client business functions and technology needs, with a broad knowledge of Vanguard's technologies, tools, and applications. Interfaces with cross-functional team members and communicates system issues at the appropriate technical level for each audience. Works with business-facing IT teams to deliver new solutions, reviews functional specifications, translates them into program specifications, liaises with end users for acceptance testing, and provides 3rd line support. Builds thought leadership and expertise in best-practice solution design and implementation. Manages time effectively across multiple projects with competing business demands and priorities. What it takes: Experience in Test Driven Development and strong knowledge of Java (17 or higher), Spring Boot, Spring MVC, RESTFul API implementation, GraphQL, and open-source frameworks Experience in software development using cloud technologies (AWS preferred) Knowledge of build/deployment/testing/logging/monitoring tools and frameworks like Maven, Cucumber, Bamboo, GitHub, Claude Code / Bedrock and Splunk. Understanding of investment management domain with strong analytical, problem solving and communication skills. Ability to work well with both business managers and operations team, and ability to perform well under pressure, and deliver to tight deadlines. Knowledge of agile software development process/practices and familiarly with JIRA, Confluence, and other tools. Desirable - Knowledge and experience in Python programming, regulatory / transaction reporting domain knowledge. Languages Python & Java.AWS technologies Lambda (Python 3.7 and above), S3 buckets Step functions SNS/SQS GraphQL IAM Roles CloudWatch/CloudTrail CloudFormation AppSync Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
Apr 29, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Apr 26, 2026
Full time
Job title: Building Services Engineer Location: Royston, Hertfordshire, UK (site-based role) This role is a 12-month fixed term contract. World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Building Services Engineer, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. We are seeking a skilled and reliable Building Services Engineer who will be responsible for performing routine inspections, troubleshooting issues, and carrying out repairs or preventative maintenance on HVAC, electrical, plumbing, and other facility systems. The goal is to ensure the building operates smoothly, meets safety standards, and remains in good working condition to support the needs of tenants, staff, or visitors. The role: As a Building Services Engineer, you will help drive our goals by: Assist with the overall management of building services assets and systems across the business Hands on maintenance of buildings services plant/equipment to reduce downtime, managing 3rd parties and contractors Coordinate both specialist and trade (mechanical, electrical, civil etc) contractors to execute work packages on Building Services equipment Management of general building structures repairs/maintenance Lead small projects in relation to building services improvements & installations Subject matter expert and point of contact for Building Services Owner of building services assets across site Exercise discretion in operational decisions such as sequencing of works, site logistics, contractor coordination, and issue resolution on-site. Escalate major strategic decisions or deviations from budget/schedule to senior leadership but retains autonomy over daily site-level operational decisions. Key skills that will help you succeed in this role: Experience working on HVAC, AHU's or Air Conditioning Systems Experienced working with permitting systems Ability to work with and manage of 3rd Parties and external contractors Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Principal Hardware Engineer - Near Edinburgh Hybrid - 65K plus Bonus Having placed a number of people into their team ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line - have asked us to help them in their searches for a Principal Hardware Engineer to join their team on a permanent basis. Taking designs from initial concept stages to production, you'll be a driving force behind new ideas, contribute towards the ongoing improvements of key electronics and systems at the core of the product line, and work with a great team of Engineers while providing well-appreciated technical guidance. What's more, the products you'll work on improve the lives of millions of people across the globe, and so this is truly a rewarding opportunity, and everyone in the team feels part of that journey. Here's a snapshot of the duties involved: Getting to grips with everything from concept gen, analysis and development of new digital/analogue/mixed signal electronics as well as systems architecture Providing technical specs and other documentation Reviewing current and new designs (as well as helping less senior Engineers with theirs) Contributing to the firm's ongoing technical vision and roadmap, and identifying areas for improvement including new technologies Being a bridge between the hardware and product development teams, as well as ensuring 3rd parties deliver The kind of skills they're looking for: Strong background in digital and analogue electronics design and analysis, electronics assembly processes and testing approaches Background involving DFx (Design for Manufacturing, Assembly and Test) and EMC design Ability to work as part of a multidisciplinary team and with a focus on the customer's needs Enjoy working as part of a team, sharing knowledge and using your expertise to help others and improve current and future product offerings If you like what you've read so far, apply now with your latest CV for immediate consideration and let's have a chat Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 25, 2026
Full time
Principal Hardware Engineer - Near Edinburgh Hybrid - 65K plus Bonus Having placed a number of people into their team ourselves, Lorien's long standing client based near Edinburgh - a leader in their industry with a growing and consistently award-winning product line - have asked us to help them in their searches for a Principal Hardware Engineer to join their team on a permanent basis. Taking designs from initial concept stages to production, you'll be a driving force behind new ideas, contribute towards the ongoing improvements of key electronics and systems at the core of the product line, and work with a great team of Engineers while providing well-appreciated technical guidance. What's more, the products you'll work on improve the lives of millions of people across the globe, and so this is truly a rewarding opportunity, and everyone in the team feels part of that journey. Here's a snapshot of the duties involved: Getting to grips with everything from concept gen, analysis and development of new digital/analogue/mixed signal electronics as well as systems architecture Providing technical specs and other documentation Reviewing current and new designs (as well as helping less senior Engineers with theirs) Contributing to the firm's ongoing technical vision and roadmap, and identifying areas for improvement including new technologies Being a bridge between the hardware and product development teams, as well as ensuring 3rd parties deliver The kind of skills they're looking for: Strong background in digital and analogue electronics design and analysis, electronics assembly processes and testing approaches Background involving DFx (Design for Manufacturing, Assembly and Test) and EMC design Ability to work as part of a multidisciplinary team and with a focus on the customer's needs Enjoy working as part of a team, sharing knowledge and using your expertise to help others and improve current and future product offerings If you like what you've read so far, apply now with your latest CV for immediate consideration and let's have a chat Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
Apr 25, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
Job title: Senior Project Engineer - Mechanical Location: Old Oak Common/ Acton Salary: £90,000 VVB delivers sustainable mechanical, electrical, and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility, our approach to projects always prioritises the best interests of our clients, our people, and the environment. At VVB, our CORE Values define who we are, guiding our behaviours and decision-making across all levels. These values aren't just principles - they represent the pillars of our company vision. O - Opportunity & Ownership R - Responsibility & Respect E - Excellence & End Result Focus About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. About the Role: To assist the Delivery Manager with the delivery of the Mechanical Work Package at Old Oak Common Station. This will involve working with the Delivery Manager, project team, 3rd party design consultants, main contractor, Siemens SBS and 3rd party installation contractors to safely deliver the project, on time, to stated quality, at minimum cost and to client satisfaction. Projects rely on accurate technical delivery. Gaps between design and installation can lead to delays, rework, and performance issues. A capable Engineer helps ensure systems are delivered correctly, supporting smooth commissioning, reliable operation, and long-term building performance. Key Responsibilities: Assist Delivery Manager to deliver the project to meet cost, time, and quality requirements. Reviewing designs, specifications, and control strategies in line with current project applicable HS2, NR, BS, EN and ISO standards and to ensure buildability and constructability. Assisting Procurement of mechanical, public health, fire, electrical and BEMS equipment to ensure that requirements are fully compatible with the selected equipment including liaising with manufacturers. Identify any weakness or errors in the design that could jeopardise the functionality. Reviewing drawings, 3D Models and documentation. Coordinating site installation while ensuring HSE best practices are always followed. Coordinating any technical queries throughout design, installation and commissioning. Supporting testing, commissioning, and system validation. Support the Assurance team as required to comply with requirements of the HS2 and BBVS procedures. Assisting with handover documentation and client training. Mentor and support junior staff, contributing to continuous team development and technical excellence. Required Technical Knowledge and Skills: Strong knowledge of building services, mechanical and public health plant, and HVAC systems integration. Demonstrable skills in design and commissioning. Full understanding of schematics and drawings. Understanding of the industry best practice. Minimum HNC or equivalent qualification in Mechanical Engineering (or equivalent). Why Join Anthro? By joining us, you'll be part of a multi-disciplinary team delivering innovative engineering solutions for one of Europe's largest infrastructure projects. We offer: A collaborative and dynamic work environment. The chance to work on a high-profile, state-of-the-art project. Career development and opportunities to grow with the business. If you're ready to take the next step in your career and share our commitment to excellence, we'd love to hear from you! Equality and Inclusion Statement VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Apr 16, 2026
Full time
Job title: Senior Project Engineer - Mechanical Location: Old Oak Common/ Acton Salary: £90,000 VVB delivers sustainable mechanical, electrical, and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility, our approach to projects always prioritises the best interests of our clients, our people, and the environment. At VVB, our CORE Values define who we are, guiding our behaviours and decision-making across all levels. These values aren't just principles - they represent the pillars of our company vision. O - Opportunity & Ownership R - Responsibility & Respect E - Excellence & End Result Focus About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. About the Role: To assist the Delivery Manager with the delivery of the Mechanical Work Package at Old Oak Common Station. This will involve working with the Delivery Manager, project team, 3rd party design consultants, main contractor, Siemens SBS and 3rd party installation contractors to safely deliver the project, on time, to stated quality, at minimum cost and to client satisfaction. Projects rely on accurate technical delivery. Gaps between design and installation can lead to delays, rework, and performance issues. A capable Engineer helps ensure systems are delivered correctly, supporting smooth commissioning, reliable operation, and long-term building performance. Key Responsibilities: Assist Delivery Manager to deliver the project to meet cost, time, and quality requirements. Reviewing designs, specifications, and control strategies in line with current project applicable HS2, NR, BS, EN and ISO standards and to ensure buildability and constructability. Assisting Procurement of mechanical, public health, fire, electrical and BEMS equipment to ensure that requirements are fully compatible with the selected equipment including liaising with manufacturers. Identify any weakness or errors in the design that could jeopardise the functionality. Reviewing drawings, 3D Models and documentation. Coordinating site installation while ensuring HSE best practices are always followed. Coordinating any technical queries throughout design, installation and commissioning. Supporting testing, commissioning, and system validation. Support the Assurance team as required to comply with requirements of the HS2 and BBVS procedures. Assisting with handover documentation and client training. Mentor and support junior staff, contributing to continuous team development and technical excellence. Required Technical Knowledge and Skills: Strong knowledge of building services, mechanical and public health plant, and HVAC systems integration. Demonstrable skills in design and commissioning. Full understanding of schematics and drawings. Understanding of the industry best practice. Minimum HNC or equivalent qualification in Mechanical Engineering (or equivalent). Why Join Anthro? By joining us, you'll be part of a multi-disciplinary team delivering innovative engineering solutions for one of Europe's largest infrastructure projects. We offer: A collaborative and dynamic work environment. The chance to work on a high-profile, state-of-the-art project. Career development and opportunities to grow with the business. If you're ready to take the next step in your career and share our commitment to excellence, we'd love to hear from you! Equality and Inclusion Statement VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Job Description Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Consultant Industry: Financial Services, Comms, Media & Telco, Health & Public Services Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an enterprise architect will include: Assessing the impact of the business strategy on the enterprise architecture, including organisation, applications, data, infrastructure, and operations Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate need for change in enterprise architecture Co creating a client's Enterprise Architecture vision, strategy, and roadmap, ensuring it aligns with business objectives Developing recommendations and translating them into actionable roadmaps for complex and large technology environments using Lean and Agile enterprise principles Supporting the creation of Enterprise Architecture blueprints, demonstrating the e2e technology landscape including applications, integrations, and data Conducting end to end vendor assessments across technology, vendor and or data platforms Working between the business and technology client & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Providing EA governance to clients throughout their transformation programme to ensure that new initiatives comply with the set guidelines, without jeopardising business objectives Support in designing and governing enterprise data platform capabilities including integration and automation Supporting the creation of Enterprise Architecture Operating model definition and implementation roadmaps Completing Enterprise Architecture maturity assessment on behalf of clients Support in designing and governing enterprise AI platform capabilities Qualification We are looking for individuals who: Work within or across one of the architectural domains; Business, Application, Data and Technology Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams Have experience working on mergers, acquisitions and divestments Have proven stakeholder management and communication skills, leveraged to influence and persuade on key architectural decisions Have experience designing Cloud / Data Platforms & AI solutions including Gen AI ; and are inquisitive and keen to explore areas of emerging technologies Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Experience working as a solution architect or enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications - Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . . click apply for full job details
Apr 14, 2026
Full time
Job Description Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Consultant Industry: Financial Services, Comms, Media & Telco, Health & Public Services Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an enterprise architect will include: Assessing the impact of the business strategy on the enterprise architecture, including organisation, applications, data, infrastructure, and operations Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate need for change in enterprise architecture Co creating a client's Enterprise Architecture vision, strategy, and roadmap, ensuring it aligns with business objectives Developing recommendations and translating them into actionable roadmaps for complex and large technology environments using Lean and Agile enterprise principles Supporting the creation of Enterprise Architecture blueprints, demonstrating the e2e technology landscape including applications, integrations, and data Conducting end to end vendor assessments across technology, vendor and or data platforms Working between the business and technology client & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Providing EA governance to clients throughout their transformation programme to ensure that new initiatives comply with the set guidelines, without jeopardising business objectives Support in designing and governing enterprise data platform capabilities including integration and automation Supporting the creation of Enterprise Architecture Operating model definition and implementation roadmaps Completing Enterprise Architecture maturity assessment on behalf of clients Support in designing and governing enterprise AI platform capabilities Qualification We are looking for individuals who: Work within or across one of the architectural domains; Business, Application, Data and Technology Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams Have experience working on mergers, acquisitions and divestments Have proven stakeholder management and communication skills, leveraged to influence and persuade on key architectural decisions Have experience designing Cloud / Data Platforms & AI solutions including Gen AI ; and are inquisitive and keen to explore areas of emerging technologies Set yourself apart (we're very interested in hearing from you if you have some or all of the below) Experience working as a solution architect or enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 700,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications - Ongoing Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . . click apply for full job details
Senior IT Engineer Position: Senior IT Engineer Reference: DHacs1859 Location: Salford Salary: £45,000 - £50,000 per annum We are seeking a hands on Senior IT Engineer to play a key role in maintaining and improving a dynamic, multi site IT environment supporting approximately 200 users across several international locations. This is a senior technical position suited to someone who enjoys working across a broad range of technologies, taking ownership of complex issues, and driving continuous improvement across systems, infrastructure, and security. Key Responsibilities Act as the escalation point for complex technical issues and support the IT helpdesk Manage and maintain servers, networks, and Microsoft 365 environments Ensure systems are secure, reliable, and appropriately backed up Provide support across multiple international locations Lead technical projects and contribute to ongoing IT improvements Mentor and support junior members of the IT team Identify risks and proactively implement solutions to enhance system performance and security About You Proven experience in IT infrastructure and support at 2nd/3rd line level Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, and Active Directory Experience leading or mentoring within an IT support function A proactive, solutions-focused mindset with strong problem-solving skills Ability to work independently and manage priorities effectively Additional Information Occasional travel may be required Some out-of-hours support may be needed from time to time Flexible working pattern available, including a 9 day fortnight or standard Monday to Friday
Apr 14, 2026
Full time
Senior IT Engineer Position: Senior IT Engineer Reference: DHacs1859 Location: Salford Salary: £45,000 - £50,000 per annum We are seeking a hands on Senior IT Engineer to play a key role in maintaining and improving a dynamic, multi site IT environment supporting approximately 200 users across several international locations. This is a senior technical position suited to someone who enjoys working across a broad range of technologies, taking ownership of complex issues, and driving continuous improvement across systems, infrastructure, and security. Key Responsibilities Act as the escalation point for complex technical issues and support the IT helpdesk Manage and maintain servers, networks, and Microsoft 365 environments Ensure systems are secure, reliable, and appropriately backed up Provide support across multiple international locations Lead technical projects and contribute to ongoing IT improvements Mentor and support junior members of the IT team Identify risks and proactively implement solutions to enhance system performance and security About You Proven experience in IT infrastructure and support at 2nd/3rd line level Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, and Active Directory Experience leading or mentoring within an IT support function A proactive, solutions-focused mindset with strong problem-solving skills Ability to work independently and manage priorities effectively Additional Information Occasional travel may be required Some out-of-hours support may be needed from time to time Flexible working pattern available, including a 9 day fortnight or standard Monday to Friday
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance Uxbridge as Head office, travel to other UK sites required. Do you come from an Infrastructure background with strengths in networking, firewalls, routers, servers, and problem solving. Are you passionate about improving systems and processes with experience in working with Servers, Storage & networks? If so, this may be just the role for you. This role is reporting into the Infrastructure Manager and is suitable for a highly energetic, technically minded individual. The right candidate will apply high levels of attention to detail and want to further develop existing strong skills in IT infrastructure. Being involved in the maintenance and support of our infrastructure your day to day will consist of Overseeing the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all core infrastructure elements, including but not limited to servers, storage, comms and recovery management. You will be responsible for the operations of secure and highly available computing platforms, servers, and networks. You will install, maintain, upgrade, and continuously improve the Apcoa Parking operating environment. Managing networks, and firewalls and troubleshooting advanced network issues. Responsible for new site installations, upgrades and maintenance of remote site infrastructure. Providing high-level 3rd Line Infrastructure support you will proactively plan upgrades and system maintenance within IT roadmap. You will take ownership of user problems and follow up the status of problems on behalf of the user. This includes communicating progress in a timely manner. How do you know if you're right? If you have a methodical approach to problem analysis & problem solving, high attention to detail, keen eye for record keeping and documentation with a hunger to improve systems and process then we would love to hear from you. With an extensive knowledge of IT infrastructure, you should have solid experience of Microsoft, networking, IT Hardware, troubleshooting and diagnostic skills. The role requires you to work well with cross-functional resources to deliver short to medium term objectives and to set the pace for action and deliver results to management / senior management. So, are you a reliable hard working and energetic individual? Are you process orientated and KPI driven? Click "apply" today and one of our team will be in touch soon! In return we will offer a competitive salary of £36,000, plus a £4,000 per annum car allowance, 25 days holiday plus 8 Bank Holiday as well as standard pension contributions, full training and development and an employee discount scheme. Travel to other APCOA Services offices may be required. Normal hours will be 5 working days (Monday to Friday) but you may be required to work out of these times including Weekends and Bank Holidays on rare occasions. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Apr 14, 2026
Full time
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance Uxbridge as Head office, travel to other UK sites required. Do you come from an Infrastructure background with strengths in networking, firewalls, routers, servers, and problem solving. Are you passionate about improving systems and processes with experience in working with Servers, Storage & networks? If so, this may be just the role for you. This role is reporting into the Infrastructure Manager and is suitable for a highly energetic, technically minded individual. The right candidate will apply high levels of attention to detail and want to further develop existing strong skills in IT infrastructure. Being involved in the maintenance and support of our infrastructure your day to day will consist of Overseeing the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all core infrastructure elements, including but not limited to servers, storage, comms and recovery management. You will be responsible for the operations of secure and highly available computing platforms, servers, and networks. You will install, maintain, upgrade, and continuously improve the Apcoa Parking operating environment. Managing networks, and firewalls and troubleshooting advanced network issues. Responsible for new site installations, upgrades and maintenance of remote site infrastructure. Providing high-level 3rd Line Infrastructure support you will proactively plan upgrades and system maintenance within IT roadmap. You will take ownership of user problems and follow up the status of problems on behalf of the user. This includes communicating progress in a timely manner. How do you know if you're right? If you have a methodical approach to problem analysis & problem solving, high attention to detail, keen eye for record keeping and documentation with a hunger to improve systems and process then we would love to hear from you. With an extensive knowledge of IT infrastructure, you should have solid experience of Microsoft, networking, IT Hardware, troubleshooting and diagnostic skills. The role requires you to work well with cross-functional resources to deliver short to medium term objectives and to set the pace for action and deliver results to management / senior management. So, are you a reliable hard working and energetic individual? Are you process orientated and KPI driven? Click "apply" today and one of our team will be in touch soon! In return we will offer a competitive salary of £36,000, plus a £4,000 per annum car allowance, 25 days holiday plus 8 Bank Holiday as well as standard pension contributions, full training and development and an employee discount scheme. Travel to other APCOA Services offices may be required. Normal hours will be 5 working days (Monday to Friday) but you may be required to work out of these times including Weekends and Bank Holidays on rare occasions. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Job title: Senior Project Engineer - Electrical Location: Old Oak Common/ Acton Salary: £90,000 VVB delivers sustainable mechanical, electrical, and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility, our approach to projects always prioritises the best interests of our clients, our people, and the environment. At VVB, our CORE Values define who we are, guiding our behaviours and decision-making across all levels. These values aren't just principles - they represent the pillars of our company vision. O - Opportunity & Ownership R - Responsibility & Respect E - Excellence & End Result Focus About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn key services for London's state of the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. About the Role: To assist the Delivery Manager with the delivery of the Electrical Work Package at Old Oak Common Station. This will involve working with the Delivery Manager, project team, 3rd party design consultants, main contractor, Siemens SBS and 3rd party installation contractors to safely deliver the project, on time, to stated quality, at minimum cost and to client satisfaction. Projects rely on accurate technical delivery. Gaps between design and installation can lead to delays, rework, and performance issues. A capable Engineer helps ensure systems are delivered correctly, supporting smooth commissioning, reliable operation, and long term building performance. Key Responsibilities: Assist Delivery Manager to deliver the project to meet cost, time, and quality requirements. Reviewing designs, specifications, and control strategies in line with current project applicable HS2, NR, BS, EN and ISO standards and to ensure buildability and constructability. Assisting Procurement of mechanical, public health, fire, electrical and BEMS equipment to ensure that requirements are fully compatible with the selected equipment including liaising with manufacturers. Identify any weakness or errors in the design that could jeopardise the functionality. Reviewing drawings, 3D Models and documentation. Coordinating site installation while ensuring HSE best practices are always followed. Coordinating any technical queries throughout design, installation and commissioning. Supporting testing, commissioning, and system validation. Support the Assurance team as required to comply with requirements of the HS2 and BBVS procedures. Assisting with handover documentation and client training. Mentor and support junior staff, contributing to continuous team development and technical excellence. Required Technical Knowledge and Skills: Full understanding of schematics and drawings. Understanding of the industry best practice. Minimum HNC or equivalent qualification in Electrical Engineering (or equivalent). Why Join Anthro? By joining us, you'll be part of a multi disciplinary team delivering innovative engineering solutions for one of Europe's largest infrastructure projects. We offer: A collaborative and dynamic work environment. The chance to work on a high profile, state of the art project. Career development and opportunities to grow with the business. If you're ready to take the next step in your career and share our commitment to excellence, we'd love to hear from you! VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
Apr 14, 2026
Full time
Job title: Senior Project Engineer - Electrical Location: Old Oak Common/ Acton Salary: £90,000 VVB delivers sustainable mechanical, electrical, and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility, our approach to projects always prioritises the best interests of our clients, our people, and the environment. At VVB, our CORE Values define who we are, guiding our behaviours and decision-making across all levels. These values aren't just principles - they represent the pillars of our company vision. O - Opportunity & Ownership R - Responsibility & Respect E - Excellence & End Result Focus About the Anthro JV: The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn key services for London's state of the art HS2 gateway station at Old Oak Common. We have been awarded a multi year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. About the Role: To assist the Delivery Manager with the delivery of the Electrical Work Package at Old Oak Common Station. This will involve working with the Delivery Manager, project team, 3rd party design consultants, main contractor, Siemens SBS and 3rd party installation contractors to safely deliver the project, on time, to stated quality, at minimum cost and to client satisfaction. Projects rely on accurate technical delivery. Gaps between design and installation can lead to delays, rework, and performance issues. A capable Engineer helps ensure systems are delivered correctly, supporting smooth commissioning, reliable operation, and long term building performance. Key Responsibilities: Assist Delivery Manager to deliver the project to meet cost, time, and quality requirements. Reviewing designs, specifications, and control strategies in line with current project applicable HS2, NR, BS, EN and ISO standards and to ensure buildability and constructability. Assisting Procurement of mechanical, public health, fire, electrical and BEMS equipment to ensure that requirements are fully compatible with the selected equipment including liaising with manufacturers. Identify any weakness or errors in the design that could jeopardise the functionality. Reviewing drawings, 3D Models and documentation. Coordinating site installation while ensuring HSE best practices are always followed. Coordinating any technical queries throughout design, installation and commissioning. Supporting testing, commissioning, and system validation. Support the Assurance team as required to comply with requirements of the HS2 and BBVS procedures. Assisting with handover documentation and client training. Mentor and support junior staff, contributing to continuous team development and technical excellence. Required Technical Knowledge and Skills: Full understanding of schematics and drawings. Understanding of the industry best practice. Minimum HNC or equivalent qualification in Electrical Engineering (or equivalent). Why Join Anthro? By joining us, you'll be part of a multi disciplinary team delivering innovative engineering solutions for one of Europe's largest infrastructure projects. We offer: A collaborative and dynamic work environment. The chance to work on a high profile, state of the art project. Career development and opportunities to grow with the business. If you're ready to take the next step in your career and share our commitment to excellence, we'd love to hear from you! VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.
A leading IT support firm in Salford is seeking a Senior IT Engineer to maintain and improve a dynamic multi-site IT environment. The successful candidate will manage servers, networks, and Microsoft 365 environments, act as the escalation point for complex issues, and mentor junior staff. Strong knowledge of Microsoft technologies, proactive problem-solving skills, and experience at 2nd/3rd line level are essential. Opportunities for flexible working are available.
Apr 13, 2026
Full time
A leading IT support firm in Salford is seeking a Senior IT Engineer to maintain and improve a dynamic multi-site IT environment. The successful candidate will manage servers, networks, and Microsoft 365 environments, act as the escalation point for complex issues, and mentor junior staff. Strong knowledge of Microsoft technologies, proactive problem-solving skills, and experience at 2nd/3rd line level are essential. Opportunities for flexible working are available.
At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day. What makes this a great opportunity? Suntory Global Spirits are seeking a Project Engineer to lead and deliver engineering projects across our Scottish distilleries. You will manage various scale multi-disciplined capital projects from concept through to handover, working closely with Operations, Maintenance, EHS, and external contractors to improve reliability, safety, sustainability, and production capability while preserving the heritage and character of our sites. This role is an 18 month Fixed Term Contract based on the Isle of Islay, Scotland. Role Responsibilities Lead the execution of projects related to process engineering, energy, water, and wastewater optimisation through a documented Phased Project Work Process. The candidate must be able to work independently and with teams to develop project scopes and lead design review meetings. The candidate will coordinate 3rd party engineers, contractors, construction schedules, modify actions as necessary to work with production schedules, track spending and expenditures, and perform all other activities necessary for efficient project management. The candidate will work with others to develop new projects, validate cost savings and execute projects. The candidate will be involved with capital planning, developing scopes, and creating specifications, cost estimating, cash flow forecasting. They will also prepare presentations for approval, project execution, manage contractors, manage project teams, and status communication. Manage the Early Equipment Management (EEM) processes across the business, providing monthly reporting to the Senior Management team against the agreed strategy and targets, and supporting the maintenance of an effective project management strategy. Project Planning & Monitoring - Define project scope, establish project schedules, track progress and ensure project milestones are achieved. Technical Leadership: Interpret technical drawings, prepare specification documents and provide technical guidance to wider project teams. Budgeting & Cost Control: Create and issue project POs, manage finance tracker, forecasting and cost variations, and report on project cost KPIs. Qualifications Bachelor of Science Degree (or higher) in: Chemical, Mechanical, Civil Engineering, Architectural discipline or equivalent trades experience. Professional qualification in project management, such as APM or PMP. Ability to obtain within first year if not currently PMP/AMP certified. 3-5 years' experience ideally within the Scotch Whisky industry or a similar FMCG environment, engaging with key Business Leaders. A strong grounding in project management and demonstratable experience in leading projects within a similar working environment. A solid understanding of both current legislation and quality standards. Possess a valid driver's license for driving to remote plants. Excellent written and verbal skills, with the ability to use Word, Excel, PowerPoint and AutoCAD for project documentation development. Ability to work across multiple locations and geographies. Requirement for occasional travel and time away from home. While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines. At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.
Apr 11, 2026
Full time
At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day. What makes this a great opportunity? Suntory Global Spirits are seeking a Project Engineer to lead and deliver engineering projects across our Scottish distilleries. You will manage various scale multi-disciplined capital projects from concept through to handover, working closely with Operations, Maintenance, EHS, and external contractors to improve reliability, safety, sustainability, and production capability while preserving the heritage and character of our sites. This role is an 18 month Fixed Term Contract based on the Isle of Islay, Scotland. Role Responsibilities Lead the execution of projects related to process engineering, energy, water, and wastewater optimisation through a documented Phased Project Work Process. The candidate must be able to work independently and with teams to develop project scopes and lead design review meetings. The candidate will coordinate 3rd party engineers, contractors, construction schedules, modify actions as necessary to work with production schedules, track spending and expenditures, and perform all other activities necessary for efficient project management. The candidate will work with others to develop new projects, validate cost savings and execute projects. The candidate will be involved with capital planning, developing scopes, and creating specifications, cost estimating, cash flow forecasting. They will also prepare presentations for approval, project execution, manage contractors, manage project teams, and status communication. Manage the Early Equipment Management (EEM) processes across the business, providing monthly reporting to the Senior Management team against the agreed strategy and targets, and supporting the maintenance of an effective project management strategy. Project Planning & Monitoring - Define project scope, establish project schedules, track progress and ensure project milestones are achieved. Technical Leadership: Interpret technical drawings, prepare specification documents and provide technical guidance to wider project teams. Budgeting & Cost Control: Create and issue project POs, manage finance tracker, forecasting and cost variations, and report on project cost KPIs. Qualifications Bachelor of Science Degree (or higher) in: Chemical, Mechanical, Civil Engineering, Architectural discipline or equivalent trades experience. Professional qualification in project management, such as APM or PMP. Ability to obtain within first year if not currently PMP/AMP certified. 3-5 years' experience ideally within the Scotch Whisky industry or a similar FMCG environment, engaging with key Business Leaders. A strong grounding in project management and demonstratable experience in leading projects within a similar working environment. A solid understanding of both current legislation and quality standards. Possess a valid driver's license for driving to remote plants. Excellent written and verbal skills, with the ability to use Word, Excel, PowerPoint and AutoCAD for project documentation development. Ability to work across multiple locations and geographies. Requirement for occasional travel and time away from home. While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines. At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.
Service Desk Lead 45,000 to 60,000 West Ealing, Hybrid Permanent, Full-time Role Overview A growing and well-established Managed Service Provider is looking to bring in a Service Desk Lead to oversee and develop their support function. This is a great opportunity for someone currently operating at a senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels of service across multiple client environments, while remaining technically involved when required. You will play a key role in improving processes, managing workloads, and acting as the escalation point for complex issues. Your Responsibilities Leading and supporting a team of 1st and 2nd line engineers Acting as the escalation point for technical issues across Microsoft 365, endpoints, and networking Managing ticket queues, SLAs, and overall service desk performance Driving service improvements, documentation standards, and best practices Supporting onboarding, training, and development of team members Maintaining strong client communication and managing expectations Working closely with senior engineers on escalations and project work Remaining hands on where required across support and troubleshooting Tech Environment Microsoft 365, Exchange Online, SharePoint, Teams Windows and macOS environments Intune, Entra ID, Endpoint Manager Networking including Cisco Meraki, firewalls, and Wi-Fi PSA and RMM tools such as Autotask and Datto You Will Have Experience in a Service Desk Lead, Senior Support, or Team Lead role within an MSP Strong technical background across 2nd/3rd line support Proven experience managing ticket queues and working to SLAs Ability to lead, mentor, and develop junior engineers Strong communication skills with both technical and non-technical users A proactive approach to improving processes and service delivery Desirable Experience working in creative, media, or production environments Exposure to macOS and JAMF Experience with service desk reporting and performance metrics Package and Benefits Hybrid working Pension Training and development opportunities Regular team events Free parking at the Hanwell office
Apr 08, 2026
Full time
Service Desk Lead 45,000 to 60,000 West Ealing, Hybrid Permanent, Full-time Role Overview A growing and well-established Managed Service Provider is looking to bring in a Service Desk Lead to oversee and develop their support function. This is a great opportunity for someone currently operating at a senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels of service across multiple client environments, while remaining technically involved when required. You will play a key role in improving processes, managing workloads, and acting as the escalation point for complex issues. Your Responsibilities Leading and supporting a team of 1st and 2nd line engineers Acting as the escalation point for technical issues across Microsoft 365, endpoints, and networking Managing ticket queues, SLAs, and overall service desk performance Driving service improvements, documentation standards, and best practices Supporting onboarding, training, and development of team members Maintaining strong client communication and managing expectations Working closely with senior engineers on escalations and project work Remaining hands on where required across support and troubleshooting Tech Environment Microsoft 365, Exchange Online, SharePoint, Teams Windows and macOS environments Intune, Entra ID, Endpoint Manager Networking including Cisco Meraki, firewalls, and Wi-Fi PSA and RMM tools such as Autotask and Datto You Will Have Experience in a Service Desk Lead, Senior Support, or Team Lead role within an MSP Strong technical background across 2nd/3rd line support Proven experience managing ticket queues and working to SLAs Ability to lead, mentor, and develop junior engineers Strong communication skills with both technical and non-technical users A proactive approach to improving processes and service delivery Desirable Experience working in creative, media, or production environments Exposure to macOS and JAMF Experience with service desk reporting and performance metrics Package and Benefits Hybrid working Pension Training and development opportunities Regular team events Free parking at the Hanwell office
