ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Jul 04, 2025
Full time
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Jul 01, 2025
Full time
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
Jul 01, 2025
Full time
ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain di click apply for full job details
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers. We offer a generous £2000 Learning budget to each employee. We are committed to your growth as we grow too. Responsibilities Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical experiences. Act as a technical expert on Luminance's platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless. Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide. Get hands-on and build integrations for our customer base, ensuring we create seamless workflows across business platforms/applications such as Salesforce, ServiceNow and Slack. Be the key point of contact for managing integration issues and challenges Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration. Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively. Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers. Continuously gather feedback from developers to improve tools, documentation, and overall integration processes. Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US). At least 3-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation. Experience of Full Stack Web development and Cloud Architecture Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages Excellent interpersonal and communication skills, both verbal and written. Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge. Highly detail-oriented with a problem-solving attitude. Ability to work in an innovative and fast-paced environment while delivering to deadlines. Organized with excellent time management skills and the ability to prioritize effectively. Prior experience in a customer-facing technical team, focussed on collaborating with developer/technical personas
Jun 30, 2025
Full time
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe The Senior Customer Solutions Engineer role offers a unique opportunity to work across Sales, Product and Customer Success, accelerating our customers' technical teams ability to get connected and unlock the value of Luminance. This role is dedicated to providing a market-leading technical experience for Enterprise customers, enabling them to integrate with our platform faster and with less effort. The ideal candidate will possess a blend of customer-focused skills and a solution mindset, helping customers understand how best to integrate the solutions we offer to accelerate their success. You will get hands-on with our platform and Workflow engine, implementing solutions that unlock seamless legal workflows across a customer's technology estate. A Senior Customer Solutions Engineer will acquire in-depth knowledge of our AI platform and how it can be effectively integrated into various customer systems. They will work closely with prospective and existing customers to provide expert advice and support, ensuring a seamless and efficient integration process. Collaborating with Account Executives, Product Specialists and Customer Success Managers, the Customer Solutions Engineer will play a crucial role in converting prospects into satisfied, long-term customers. We offer a generous £2000 Learning budget to each employee. We are committed to your growth as we grow too. Responsibilities Collaborate with Account Executives, Product Specialists and Customer Success Managers to deliver effortless technical experiences. Act as a technical expert on Luminance's platform, supporting the sales team in converting prospects into customers by highlighting integration benefits and our solutions for making integration seamless. Understand individual use cases and integration requirements, advising customers on the best solutions to achieve success quickly and identifying opportunities to iterate on what we provide. Get hands-on and build integrations for our customer base, ensuring we create seamless workflows across business platforms/applications such as Salesforce, ServiceNow and Slack. Be the key point of contact for managing integration issues and challenges Develop reusable toolkits, APIs, SDKs, and enablement resources to enhance the developer experience to facilitate faster integration. Create and maintain comprehensive customer-facing API documentation and other technical resources such as Reference Architectures to support developers effectively. Work with Luminance Support and Technical Operations teams to coordinate and resolve any technical issues for customers. Continuously gather feedback from developers to improve tools, documentation, and overall integration processes. Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US). At least 3-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space Strong technical skills with experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation. Experience of Full Stack Web development and Cloud Architecture Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages Excellent interpersonal and communication skills, both verbal and written. Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge. Highly detail-oriented with a problem-solving attitude. Ability to work in an innovative and fast-paced environment while delivering to deadlines. Organized with excellent time management skills and the ability to prioritize effectively. Prior experience in a customer-facing technical team, focussed on collaborating with developer/technical personas
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Jun 28, 2025
Full time
Select how often (in days) to receive an alert: Senior Technical Consultant Location: UK - Mobile England Job-ID: 214123 Contract type: Standard Business Unit: ServiceNow Life on the team Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. We are one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we've grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with us. From Junior Technical Consultants who are new to the ServiceNow eco-system through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, we have lots of opportunity for our people to develop in technical skills and client-facing experience. If you want to contribute to a community that is always growing, then Computacenter's ServiceNow Centre of Excellence may be for you. What you'll do Our Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high quality ServiceNow implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical design authority and mentor more junior members of the team. Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. What you'll need A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards. Over 4 years of experience in similar roles within the ServiceNow ecosystem. Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools. An open and friendly personality with strong customer-facing skills in both a virtual and face to face setting (including the ability to deliver presentations/feedback). Ability to provide technical leadership and support to the Centre of Excellence. Experience with Software Development Lifecycle in Agile and Waterfall projects. Self-managing and capable of working independently or as part of a team. Skilled in managing customer expectations. Ability to contribute to technical solution designs and provide input into bid, project, and technical documents. Effective active listening skills and the ability to understand the priorities and concerns of others. Additional information Country: UK Location: Hybrid - Travel to customer sites as required Hours: 37.5 Role Type: Permanent About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
Energy Consulting group
Cheltenham, Gloucestershire
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Additional Information Relocation Assistance Provided: No
Jun 23, 2025
Full time
Job Description Summary As the Sr. Staff Technical Product Manager, you will be at the helm of managing our state-of-the-art Manufacturing Execution Systems (MES) solutions across our component and assembly shops. In this pivotal role, you will collaborate closely with GE Aerospace shops, business stakeholders, and blueprint owners to identify and implement critical enhancements, manage EVM/CMMC requirements, and oversee product upgrades and patching. You will be the linchpin in relationship management, bridging the gap between shops, functional teams, implementation squads, and support operations. Your primary focus will be ensuring seamless integration and alignment of perspectives from a diverse array of stakeholders, including Product Managers, Technical Anchors, Service Owners, and Developers across Digital Technology and our Capacity Functional Team. This is an unparalleled opportunity to make a significant impact on our manufacturing processes, driving efficiency and innovation. Join us and be a key player in propelling GE Aerospace to new heights of technological excellence. Job Description Role Responsibilities • Demonstrate superior experience and knowledge in MES products and the manufacturing industry, aiding in the replacement of legacy systems. • Interact with customers and stakeholders for requirements gathering, fine-tuning, and obtaining product feedback. • Own and manage MES solutions deployed across GE sites in Europe, ensuring technical product ownership and service management. • Possess a deep understanding of the technology stack and its impact on the final product. • Act as a bridge between implementation teams, stakeholders, shops, and support teams through go-live, hyper-care, and transition to operations. • Rationalize decisions and their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to support positive outcomes. Education Qualification • Bachelor's degree from accredited university is highly desirable, and/or comprehensive professional experience of digital transformation within manufacturing. • Note: Military experience is equivalent to professional experience. Desired Skills • Deep domain depth in smart factory and manufacturing business processes. • Experience implementing MES and production optimizations products preferred but not mandatory. • Strong knowledge of software design and coding principles. • Experience working in an Agile environment. • Familiarity with versatile implementation options. • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Business Acumen • Demonstrates the initiative to explore alternate technology and approaches to solving problems. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Has the ability to analyze impact of technology choices. • Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. • Demonstrates knowledge of the competitive environment. Personal Attributes: • Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information. • Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. • Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Performance based annual bonus Non-contributory Pension Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell UK Security Clearance UK Security Clearance (SC) is required and must be maintained for this role. Candidates who do not meet the minimum requirements for UK Security Clearance are not eligible for this role on grounds of national security. If UK Security Clearance is not obtained, any offer of employment may be withdrawn on grounds of national security. Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Additional Information Relocation Assistance Provided: No
Senior ServiceNow Developer (SecOps / IRM) 6 months Remote Inside IR35 - Umbrella only Responsibilities: Development and Customization: Configure, customize, and maintain ServiceNow SecOps and IRM modules. Incident Management: Develop and manage incident response processes, ensuring timely resolution of security incidents. Integration: Integrate ServiceNow SecOps with common SIEM tools (e.g., Splunk, Qualys) and external systems via REST APIs. Process Automation: Implement automation workflows to streamline security operations, such as incident triage and response. Collaboration: Work with team members, customers, and external vendors to identify, prioritize, and respond to threats against the enterprise. Documentation & Compliance: Maintain comprehensive documentation of configurations, processes, and compliance-related reporting. Training & Support: Provide training and support to end-users and stakeholders on ServiceNow SecOps functionalities. Requirements: Experience: 3+ years of experience with ServiceNow SecOps/IRM, including experiences as CIS-SIR, CIS-VR, and/or CIS-TPRM Technical Skills: Expertise in scripting, platform configuration, and integration with security operations tools. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred. Soft Skills: Strong communication skills and the ability to work collaboratively in a team environment. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Jun 18, 2025
Contractor
Senior ServiceNow Developer (SecOps / IRM) 6 months Remote Inside IR35 - Umbrella only Responsibilities: Development and Customization: Configure, customize, and maintain ServiceNow SecOps and IRM modules. Incident Management: Develop and manage incident response processes, ensuring timely resolution of security incidents. Integration: Integrate ServiceNow SecOps with common SIEM tools (e.g., Splunk, Qualys) and external systems via REST APIs. Process Automation: Implement automation workflows to streamline security operations, such as incident triage and response. Collaboration: Work with team members, customers, and external vendors to identify, prioritize, and respond to threats against the enterprise. Documentation & Compliance: Maintain comprehensive documentation of configurations, processes, and compliance-related reporting. Training & Support: Provide training and support to end-users and stakeholders on ServiceNow SecOps functionalities. Requirements: Experience: 3+ years of experience with ServiceNow SecOps/IRM, including experiences as CIS-SIR, CIS-VR, and/or CIS-TPRM Technical Skills: Expertise in scripting, platform configuration, and integration with security operations tools. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred. Soft Skills: Strong communication skills and the ability to work collaboratively in a team environment. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Job Description: Senior Solutions Engineer 3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. A strategic ServiceNow and SAP partner, the company is among the leaders digitally transforming customer and employee experiences, voice-enabled self-service, remote work, and the application of AI to drive better customer outcomes. We are growing quickly and are looking for energetic candidates seeking to join a fast-paced company and market! If so, please send a copy of your resume and cover letter. Location: Europe and EU countries with a preference for Great Britain. English language fluency required. Description: 3CLogic is expanding our sales organization to meet the demands of a rapidly growing industry and is seeking experienced Senior Sales Engineers to join our team. In this pivotal role, you will support regional account executives in acquiring and retaining customers by employing top-tier technical pre-sales consultancy skills to articulate the power, value, and ease of use of the 3CLogic platform. This is a hands-on technical role requiring a professional adept at both broad and in-depth solution delivery and positioning throughout the sales cycle. Job Responsibilities: Collaborate with Account Executives in customer discovery sessions to understand their current state, identify key business challenges, and align the 3CLogic solution to meet their objectives. Develop and contribute to sales campaigns aimed at transforming Customer Service Operations, Employee Services, and IT Helpdesks through advanced contact centre capabilities. Maintain and enhance a showcase of 3CLogic solutions integrated with leading CRMs and Customer Service Management platforms (ServiceNow, Salesforce, SAP Service Cloud). Design and manage initiatives that equip and support Account Executives in demonstrating the value of the 3CLogic Cloud Contact Centre offering. Assist prospective customers in evaluating contact center platforms by supporting technical RFP responses. Work alongside sales personnel to assess customer requirements and conduct pre-demo needs analysis. Provide mentoring and training to colleagues across the organization. Deliver tailored and standardized product demonstrations to prospects and existing customers, both in person and via virtual platforms such as Zoom. Develop and maintain product demonstration scripts and scenarios, ensuring a robust and engaging demo environment. Support prospective customers in scoping the implementation of the 3CLogic platform to align with their business needs. Lead the scoping and delivery of Proof of Concept (PoC) and Proof of Value (PoV) engagements with prospective clients. Respond to Requests for Information (RFI) and Requests for Proposal (RFP). Stay up to date with product developments and releases to ensure comprehensive knowledge for demonstrations and PoC/PoV engagements. Support marketing initiatives, including user conferences, trade shows, and webinars. Maintain an in-depth understanding of the competitive landscape, identifying and articulating key differentiators. Gather, document, and share product feedback and competitive intelligence from customers to inform internal development discussions with product management. Develop expertise in the business and technical challenges addressed by 3CLogic's solutions, including compliance with key regulations, evolving business needs, and security considerations. Serve as a subject matter expert at executive briefings and marketing events. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. At least 5 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment. At least 3 years of experience working with ServiceNow, either through relevant sales / pre-sales roles or via ServiceNow certifications (such as System Administrator, Implementation Specialist, Application Developer, ITSM, or CSM). Experience in delivering tailored technical demonstrations and presenting use cases. Strong presentation skills, with the ability to build trust across both technical and non-technical audiences. A proven track record of successfully closing complex, enterprise-level deals in collaboration with sales teams. Confidence and expertise in discussing technical and data architecture. Ability to quickly learn, interpret, and articulate complex technical concepts. A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors. Strong understanding of cloud software architecture, APIs, and integration methodologies. Willingness to travel up to 25% as required. Preferred Qualifications: Experience with CRM solutions including Salesforce and SAP is highly desirable. Practical experience with multiple CRM platforms (including Salesforce and SAP) in addition to ServiceNow. Seven or more years of experience in enterprise software sales, particularly within customer experience (CX), contact center, or related technologies. Expertise in voice technology, including speech analytics, Natural Language Understanding (NLU), voice bots, and Interactive Voice Response (IVR) systems. Experience with AI and machine learning applications in customer service environments.
Feb 21, 2025
Full time
Job Description: Senior Solutions Engineer 3CLogic is a global provider of voice and SaaS solutions to enterprise and Global 2000 organizations worldwide. A strategic ServiceNow and SAP partner, the company is among the leaders digitally transforming customer and employee experiences, voice-enabled self-service, remote work, and the application of AI to drive better customer outcomes. We are growing quickly and are looking for energetic candidates seeking to join a fast-paced company and market! If so, please send a copy of your resume and cover letter. Location: Europe and EU countries with a preference for Great Britain. English language fluency required. Description: 3CLogic is expanding our sales organization to meet the demands of a rapidly growing industry and is seeking experienced Senior Sales Engineers to join our team. In this pivotal role, you will support regional account executives in acquiring and retaining customers by employing top-tier technical pre-sales consultancy skills to articulate the power, value, and ease of use of the 3CLogic platform. This is a hands-on technical role requiring a professional adept at both broad and in-depth solution delivery and positioning throughout the sales cycle. Job Responsibilities: Collaborate with Account Executives in customer discovery sessions to understand their current state, identify key business challenges, and align the 3CLogic solution to meet their objectives. Develop and contribute to sales campaigns aimed at transforming Customer Service Operations, Employee Services, and IT Helpdesks through advanced contact centre capabilities. Maintain and enhance a showcase of 3CLogic solutions integrated with leading CRMs and Customer Service Management platforms (ServiceNow, Salesforce, SAP Service Cloud). Design and manage initiatives that equip and support Account Executives in demonstrating the value of the 3CLogic Cloud Contact Centre offering. Assist prospective customers in evaluating contact center platforms by supporting technical RFP responses. Work alongside sales personnel to assess customer requirements and conduct pre-demo needs analysis. Provide mentoring and training to colleagues across the organization. Deliver tailored and standardized product demonstrations to prospects and existing customers, both in person and via virtual platforms such as Zoom. Develop and maintain product demonstration scripts and scenarios, ensuring a robust and engaging demo environment. Support prospective customers in scoping the implementation of the 3CLogic platform to align with their business needs. Lead the scoping and delivery of Proof of Concept (PoC) and Proof of Value (PoV) engagements with prospective clients. Respond to Requests for Information (RFI) and Requests for Proposal (RFP). Stay up to date with product developments and releases to ensure comprehensive knowledge for demonstrations and PoC/PoV engagements. Support marketing initiatives, including user conferences, trade shows, and webinars. Maintain an in-depth understanding of the competitive landscape, identifying and articulating key differentiators. Gather, document, and share product feedback and competitive intelligence from customers to inform internal development discussions with product management. Develop expertise in the business and technical challenges addressed by 3CLogic's solutions, including compliance with key regulations, evolving business needs, and security considerations. Serve as a subject matter expert at executive briefings and marketing events. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent professional experience. At least 5 years of relevant experience in sales, technical, or customer-facing roles, ideally within a SaaS environment. At least 3 years of experience working with ServiceNow, either through relevant sales / pre-sales roles or via ServiceNow certifications (such as System Administrator, Implementation Specialist, Application Developer, ITSM, or CSM). Experience in delivering tailored technical demonstrations and presenting use cases. Strong presentation skills, with the ability to build trust across both technical and non-technical audiences. A proven track record of successfully closing complex, enterprise-level deals in collaboration with sales teams. Confidence and expertise in discussing technical and data architecture. Ability to quickly learn, interpret, and articulate complex technical concepts. A creative and analytical approach to problem-solving, with the ability to address challenges across various business sectors. Strong understanding of cloud software architecture, APIs, and integration methodologies. Willingness to travel up to 25% as required. Preferred Qualifications: Experience with CRM solutions including Salesforce and SAP is highly desirable. Practical experience with multiple CRM platforms (including Salesforce and SAP) in addition to ServiceNow. Seven or more years of experience in enterprise software sales, particularly within customer experience (CX), contact center, or related technologies. Expertise in voice technology, including speech analytics, Natural Language Understanding (NLU), voice bots, and Interactive Voice Response (IVR) systems. Experience with AI and machine learning applications in customer service environments.
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Technical Consultant for Technology Workflows is responsible for guiding clients through the implementation of ServiceNow's Strategic & Application Portfolio Management solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in SPM, coupled with a strong understanding of IT Management workflows, to solve complex client challenges and advocate for customer needs within ServiceNow. Key Responsibilities Project Delivery Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions. Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for SPM implementations. Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments. Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively. Perform hands-on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more. Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges. Mentor and guide developers and consultants on best practices in technical design and IT management workflows. Pre-Sales Support Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on Strategic Portfolio Management/SPM. Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in Application/Project/Strategic Portfolio Management (APM/PPM/SPM). Product Collaboration Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices. Participate in go-to-market strategies for new service offerings, ensuring alignment with IT Management trends and customer needs. Qualifications Experience: Several years experience in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. Strategic Portfolio Management Expertise: Proven track record in designing and implementing SPM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices. Domains: Application Portfolio Management, Strategic Portfolio Management, Project Portfolio Management, IT Business Management. Leadership Skills: Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in SPM/PPM contexts. Technical Skills: Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within SPM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies. Certifications: Must hold or be able to achieve within the first 90 days ServiceNow certifications for Strategic Portfolio Management Implementation Specialist, and Certified Technical Architect within the first year. Language: Fluent in English. Additional Information Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Feb 19, 2025
Full time
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Technical Consultant for Technology Workflows is responsible for guiding clients through the implementation of ServiceNow's Strategic & Application Portfolio Management solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in SPM, coupled with a strong understanding of IT Management workflows, to solve complex client challenges and advocate for customer needs within ServiceNow. Key Responsibilities Project Delivery Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions. Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for SPM implementations. Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments. Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively. Perform hands-on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more. Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges. Mentor and guide developers and consultants on best practices in technical design and IT management workflows. Pre-Sales Support Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on Strategic Portfolio Management/SPM. Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in Application/Project/Strategic Portfolio Management (APM/PPM/SPM). Product Collaboration Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices. Participate in go-to-market strategies for new service offerings, ensuring alignment with IT Management trends and customer needs. Qualifications Experience: Several years experience in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. Strategic Portfolio Management Expertise: Proven track record in designing and implementing SPM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices. Domains: Application Portfolio Management, Strategic Portfolio Management, Project Portfolio Management, IT Business Management. Leadership Skills: Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in SPM/PPM contexts. Technical Skills: Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within SPM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies. Certifications: Must hold or be able to achieve within the first 90 days ServiceNow certifications for Strategic Portfolio Management Implementation Specialist, and Certified Technical Architect within the first year. Language: Fluent in English. Additional Information Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Job Title: SC Cleared ServiceNow Senior Solution Architect Location : London (Hybrid) Salary/Rate : £700 Inside IR35 Start Date : 03/03/2025 Job Type : Contract Company Introduction We have an exciting opportunity available with one of our leading consultancy clients! They are currently looking for a skilled SC Cleared ServiceNow Senior Solution Architect to join their team for a contract position. Job Responsibilities/Objectives You will be responsible for providing thought leadership and technical guidance for platform and integration design, development standards, and technology strategy. You will also play a key role in mentoring and educating teams. Lead and mentor developers to ensure technical quality. Design, create, document, and communicate integration approaches for architecture components. Research and propose solution alternatives to address business needs. Educate clients and negotiate appropriate technical solutions. Ensure the highest quality in artifacts, configurations, and client interactions. Assist with scoping new opportunities and designing tools for efficiency. Act as the final escalation point for technical decision-making. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Computer Engineering, or IT (or equivalent experience). Vast experience with ServiceNow (Certified System Administrator and CIS-ITSM). Experience with two additional ServiceNow product lines (e.g., Orchestration, Discovery, SecOps). Knowledge of ITIL v3. Vast experience in general consulting, service management, and software development. Active SC Clearance Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience in Agile development environments. Knowledge of architectural design techniques. Proficiency in JavaScript, HTML/CSS, and Java. Experience with cloud technologies and predictive models. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 17, 2025
Full time
Job Title: SC Cleared ServiceNow Senior Solution Architect Location : London (Hybrid) Salary/Rate : £700 Inside IR35 Start Date : 03/03/2025 Job Type : Contract Company Introduction We have an exciting opportunity available with one of our leading consultancy clients! They are currently looking for a skilled SC Cleared ServiceNow Senior Solution Architect to join their team for a contract position. Job Responsibilities/Objectives You will be responsible for providing thought leadership and technical guidance for platform and integration design, development standards, and technology strategy. You will also play a key role in mentoring and educating teams. Lead and mentor developers to ensure technical quality. Design, create, document, and communicate integration approaches for architecture components. Research and propose solution alternatives to address business needs. Educate clients and negotiate appropriate technical solutions. Ensure the highest quality in artifacts, configurations, and client interactions. Assist with scoping new opportunities and designing tools for efficiency. Act as the final escalation point for technical decision-making. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Computer Engineering, or IT (or equivalent experience). Vast experience with ServiceNow (Certified System Administrator and CIS-ITSM). Experience with two additional ServiceNow product lines (e.g., Orchestration, Discovery, SecOps). Knowledge of ITIL v3. Vast experience in general consulting, service management, and software development. Active SC Clearance Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience in Agile development environments. Knowledge of architectural design techniques. Proficiency in JavaScript, HTML/CSS, and Java. Experience with cloud technologies and predictive models. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Job Title: SC Cleared ServiceNow Senior Solution Architect Location : London (Hybrid) Salary/Rate : 700 Inside IR35 Start Date : 03/03/2025 Job Type : Contract Company Introduction We have an exciting opportunity available with one of our leading consultancy clients! They are currently looking for a skilled SC Cleared ServiceNow Senior Solution Architect to join their team for a contract position. Job Responsibilities/Objectives You will be responsible for providing thought leadership and technical guidance for platform and integration design, development standards, and technology strategy. You will also play a key role in mentoring and educating teams. Lead and mentor developers to ensure technical quality. Design, create, document, and communicate integration approaches for architecture components. Research and propose solution alternatives to address business needs. Educate clients and negotiate appropriate technical solutions. Ensure the highest quality in artifacts, configurations, and client interactions. Assist with scoping new opportunities and designing tools for efficiency. Act as the final escalation point for technical decision-making. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Computer Engineering, or IT (or equivalent experience). Vast experience with ServiceNow (Certified System Administrator and CIS-ITSM). Experience with two additional ServiceNow product lines (e.g., Orchestration, Discovery, SecOps). Knowledge of ITIL v3. Vast experience in general consulting, service management, and software development. Active SC Clearance Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience in Agile development environments. Knowledge of architectural design techniques. Proficiency in JavaScript, HTML/CSS, and Java. Experience with cloud technologies and predictive models. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Feb 14, 2025
Contractor
Job Title: SC Cleared ServiceNow Senior Solution Architect Location : London (Hybrid) Salary/Rate : 700 Inside IR35 Start Date : 03/03/2025 Job Type : Contract Company Introduction We have an exciting opportunity available with one of our leading consultancy clients! They are currently looking for a skilled SC Cleared ServiceNow Senior Solution Architect to join their team for a contract position. Job Responsibilities/Objectives You will be responsible for providing thought leadership and technical guidance for platform and integration design, development standards, and technology strategy. You will also play a key role in mentoring and educating teams. Lead and mentor developers to ensure technical quality. Design, create, document, and communicate integration approaches for architecture components. Research and propose solution alternatives to address business needs. Educate clients and negotiate appropriate technical solutions. Ensure the highest quality in artifacts, configurations, and client interactions. Assist with scoping new opportunities and designing tools for efficiency. Act as the final escalation point for technical decision-making. Required Skills/Experience The ideal candidate will have the following: Bachelor's degree in Computer Science, Computer Engineering, or IT (or equivalent experience). Vast experience with ServiceNow (Certified System Administrator and CIS-ITSM). Experience with two additional ServiceNow product lines (e.g., Orchestration, Discovery, SecOps). Knowledge of ITIL v3. Vast experience in general consulting, service management, and software development. Active SC Clearance Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience in Agile development environments. Knowledge of architectural design techniques. Proficiency in JavaScript, HTML/CSS, and Java. Experience with cloud technologies and predictive models. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Senior ServiceNow Developer Salary: 65k 70k. I am recruiting on behalf of a leading ServiceNow partner, who are one of the fastest growing companies in the eco-system. This opportunity will see you tasked with providing immediate results and expertise on project but will also see you use your experience and skills to help mentor junior developers in the team click apply for full job details
Feb 01, 2024
Full time
Senior ServiceNow Developer Salary: 65k 70k. I am recruiting on behalf of a leading ServiceNow partner, who are one of the fastest growing companies in the eco-system. This opportunity will see you tasked with providing immediate results and expertise on project but will also see you use your experience and skills to help mentor junior developers in the team click apply for full job details
Our client, a leading global consultancy, are looking for a Senior ServiceNow Developer to join for an initial 6 month contract. The Developer will be responsible for designing and implementing ServiceNow solutions, and providing technical and architectural guidance to peers. ROLE: SENIOR SERVICENOW DEVELOPER LOCATION: SWINDON RATE: £500 INSIDE IR35 LENGTH: 6 MONTHS Key skills: Ability to provide archit click apply for full job details
Feb 01, 2024
Contractor
Our client, a leading global consultancy, are looking for a Senior ServiceNow Developer to join for an initial 6 month contract. The Developer will be responsible for designing and implementing ServiceNow solutions, and providing technical and architectural guidance to peers. ROLE: SENIOR SERVICENOW DEVELOPER LOCATION: SWINDON RATE: £500 INSIDE IR35 LENGTH: 6 MONTHS Key skills: Ability to provide archit click apply for full job details
Permanent position, 36.5 hours per week (1.0 FTE). We are seeking a Senior Analyst/Developer (back-end) for role within the Learning Systems Support team. This is an exciting opportunity to develop a career in the technology and platforms used to support teaching, learning and assessment in higher education. In this role, you will provide technical expertise in the development, support and implementation of teaching and learning systems used by nearly 30,000 students. The team works closely with colleagues across the institution to support applications such as Moodle, Mahara, Echo360, Turnitin, repositories in-house custom applications and other e-assessment tools. You'll be a subject matter expert in these tools and be able to develop and maintain functional and stable web applications and integrations, writing clean and well-documented code and provide technical support for the applications, liaise with 3rd party vendors, work to integrate systems and troubleshoot problems. In addition to excellent technical and customer service skills, you'll need to build collaborative relationships with a variety of key stakeholder departments in order to develop the technology platforms and meet the needs of our users. In return we will provide you with a great range of benefits which include an attractive pension scheme, 30 days holiday plus bank holidays and Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities. At Warwick we are committed to supporting staff to achieve their potential. We currently hold the Athena SWAN Institutional Silver Award: a national initiative that recognizes the advancement of gender equality, representation, progression and success for all in academia. We are supportive of staff with caring responsibilities including a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so. We know that diversity fosters innovation and creativity, and therefore we encourage applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. As women and members of ethnic minority groups are currently under-represented at this level of post, we would encourage applications from members of these groups. Appointment will be based on merit alone. Interview Date: TBC. Job Description JOB PURPOSE To provide technical leadership for the enhancement of and operational support of the University's core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.). The role holder will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University. This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments and it expected that it will bring their own voice to the table and contributing ideas to the products and produce clean, scalable and well-documented code whilst providing outstanding customer service. It is expected that the role holder will be flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department. DUTIES & RESPONSIBILITIES 1. Working on IT tasks • Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University's core VLE service (Moodle), Echo360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential • Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs. • Working collaboratively to design, develop and test solutions. • Write documentation of new processes and products to facilitate knowledge sharing. • Strong focus on quality. Define and execute practices such as continuous integration and test-driven development to enable the rapid delivery of working software. • Communicating positively with users / customers, avoiding technical jargon • Solving technically complex challenges • Applying expertise to issues, implementing clean fixes • Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance • Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle • Monitoring of systems and reacting to alerts and abnormal behaviour • Liaison and escalation with internal developers and 3rd party vendors 2. Improving IT output • Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes • Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity • Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board • Leading on managing risks around Lifecycle management of systems and services supported by the team • Develop and maintain the learning systems documentation regarding procedures, workflows and data • Document, ensure up-to-date information and co-ordinate Business Continuity best practice for all LS systems 3. Working on Projects • Key role in project teams, providing guidance and expertise on medium and large projects • Escalating challenges, proposing solutions • Identifying and raising project risks • Provide technical solutions to meet customer requirements • Producing high quality defined services, to form part of the service catalogue
Dec 14, 2022
Full time
Permanent position, 36.5 hours per week (1.0 FTE). We are seeking a Senior Analyst/Developer (back-end) for role within the Learning Systems Support team. This is an exciting opportunity to develop a career in the technology and platforms used to support teaching, learning and assessment in higher education. In this role, you will provide technical expertise in the development, support and implementation of teaching and learning systems used by nearly 30,000 students. The team works closely with colleagues across the institution to support applications such as Moodle, Mahara, Echo360, Turnitin, repositories in-house custom applications and other e-assessment tools. You'll be a subject matter expert in these tools and be able to develop and maintain functional and stable web applications and integrations, writing clean and well-documented code and provide technical support for the applications, liaise with 3rd party vendors, work to integrate systems and troubleshoot problems. In addition to excellent technical and customer service skills, you'll need to build collaborative relationships with a variety of key stakeholder departments in order to develop the technology platforms and meet the needs of our users. In return we will provide you with a great range of benefits which include an attractive pension scheme, 30 days holiday plus bank holidays and Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities. At Warwick we are committed to supporting staff to achieve their potential. We currently hold the Athena SWAN Institutional Silver Award: a national initiative that recognizes the advancement of gender equality, representation, progression and success for all in academia. We are supportive of staff with caring responsibilities including a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities. We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so. We know that diversity fosters innovation and creativity, and therefore we encourage applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability. As women and members of ethnic minority groups are currently under-represented at this level of post, we would encourage applications from members of these groups. Appointment will be based on merit alone. Interview Date: TBC. Job Description JOB PURPOSE To provide technical leadership for the enhancement of and operational support of the University's core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.). The role holder will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University. This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments and it expected that it will bring their own voice to the table and contributing ideas to the products and produce clean, scalable and well-documented code whilst providing outstanding customer service. It is expected that the role holder will be flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department. DUTIES & RESPONSIBILITIES 1. Working on IT tasks • Responding to escalated ServiceNow calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University's core VLE service (Moodle), Echo360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential • Play a hands-on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs. • Working collaboratively to design, develop and test solutions. • Write documentation of new processes and products to facilitate knowledge sharing. • Strong focus on quality. Define and execute practices such as continuous integration and test-driven development to enable the rapid delivery of working software. • Communicating positively with users / customers, avoiding technical jargon • Solving technically complex challenges • Applying expertise to issues, implementing clean fixes • Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance • Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle • Monitoring of systems and reacting to alerts and abnormal behaviour • Liaison and escalation with internal developers and 3rd party vendors 2. Improving IT output • Identifying repeating or common issues, proposing, and implementing solutions to root cause fixes • Identifying training needs for self and in the team around technical disciplines and advising IDG leadership on development opportunity • Recommending Change Requests and preparing change documentation, representing Change at Change Advisory Board • Leading on managing risks around Lifecycle management of systems and services supported by the team • Develop and maintain the learning systems documentation regarding procedures, workflows and data • Document, ensure up-to-date information and co-ordinate Business Continuity best practice for all LS systems 3. Working on Projects • Key role in project teams, providing guidance and expertise on medium and large projects • Escalating challenges, proposing solutions • Identifying and raising project risks • Provide technical solutions to meet customer requirements • Producing high quality defined services, to form part of the service catalogue
Senior ServiceNow Developer Senior ServiceNow Developer £85,000 - £95,000 + Up to 25% bonus + Excellent benefits A global, British FTSE250 financial company are looking to recruit a Senior ServiceNow Developer to join and support on their ServiceNow roadmap. This is an exciting time to join and be part of a leading organisation that is working on industry changing technology solutions and where inn click apply for full job details
Dec 01, 2022
Full time
Senior ServiceNow Developer Senior ServiceNow Developer £85,000 - £95,000 + Up to 25% bonus + Excellent benefits A global, British FTSE250 financial company are looking to recruit a Senior ServiceNow Developer to join and support on their ServiceNow roadmap. This is an exciting time to join and be part of a leading organisation that is working on industry changing technology solutions and where inn click apply for full job details
Job Title: ServiceNow Technical Architect Location: London, UK or Hyderabad, India Salary: Extremely competitive salary + bonus + pension + holiday + training Who are Kaptius? Kaptius is a ServiceNow Premier Partner with operations both in the UK & India, we support SME & Enterprise customers across EMEA with ServiceNow Advisory, Professional & Managed Services solutions. Due to expansion, we are looking for a Senior ServiceNow Architects, Consultants & Developers to join our dynamic global workforce. What will you do? As a Kaptius ServiceNow Technical Architect you will be responsible for providing guidance and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A day in the life will include: - Fulfils technical design and leadership and ensures the highest standard of technical quality. - Provides technical design guidance to Fruition and client partners. - Educates clients and negotiates the right technical solutions. - Delivers a positive and value-add experience to clients in every interaction. - Leads, educates, mentors, and develops Fruition resources - Assists in the scoping of new opportunities, designing tools and techniques to deliver efficiently. - Ensures each artifact produced, each configured technical component, and all personal - Interactions are of the highest quality. - Acts as the final escalation point for technical decision-making within a program. To setup a noncommittal conversation or for further details please contract (see below)
Dec 03, 2021
Full time
Job Title: ServiceNow Technical Architect Location: London, UK or Hyderabad, India Salary: Extremely competitive salary + bonus + pension + holiday + training Who are Kaptius? Kaptius is a ServiceNow Premier Partner with operations both in the UK & India, we support SME & Enterprise customers across EMEA with ServiceNow Advisory, Professional & Managed Services solutions. Due to expansion, we are looking for a Senior ServiceNow Architects, Consultants & Developers to join our dynamic global workforce. What will you do? As a Kaptius ServiceNow Technical Architect you will be responsible for providing guidance and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A day in the life will include: - Fulfils technical design and leadership and ensures the highest standard of technical quality. - Provides technical design guidance to Fruition and client partners. - Educates clients and negotiates the right technical solutions. - Delivers a positive and value-add experience to clients in every interaction. - Leads, educates, mentors, and develops Fruition resources - Assists in the scoping of new opportunities, designing tools and techniques to deliver efficiently. - Ensures each artifact produced, each configured technical component, and all personal - Interactions are of the highest quality. - Acts as the final escalation point for technical decision-making within a program. To setup a noncommittal conversation or for further details please contract (see below)
