UK Power Networks (Operations) Ltd
Hounslow, London
80546 - Assistant Quantity Surveyor This Assistant Quantity Surveyor will report to the Area Commercial Manager and will work within UKPN Services - Commercial based in our Heathrow office. You will be a permanent employee. You will attract a salary of 51,245 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 09/04/2025 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Nature and Scope: UK Power network Services has long-term contracts to upgrade operate and complete the life cycle maintenance of the high voltage electrical assets for specific major clients, together with a capital expenditure programme for the supply of infrastructure and connections to multiple client sites. UK Power Networks Services is looking to employ an Assistant Quantity Surveyor to oversee the commercial aspects of the contracts. Job Purpose To assist Quantity Surveyors, the Area Commercial Manager, and the Lead Commercial Manager in providing professional commercial support to the UKPN Services business across specified long-term contracts and competitively tendered client projects. You will support commercial aspects of contracts and projects, including contract setup, management, pricing, service delivery, scope changes, and dispute resolution. You will ensure contract compliance and support efforts to maximise profit delivery. Additionally, we ask that you support the commercial project team, which may include Quantity Surveyors, Commercial Quantity Surveyors, and Commercial Administrators, in the management of clients, subcontractors, and supplier contracts. Important Responsibilities: Commercial & Contract Management: Support the contract and commercial management team to achieve all contract related commercial goals. Ensure all activities comply with UKPN guidelines, goals, and procedures, reporting any areas of non-conformance to the Area Commercial Manager. To be commercial lead for smaller projects, or for larger projects to provide support, on a portfolio of nominated contracts and client construction projects Cost Estimation & Budget Control: Help prepare cost estimates, budgets, and tender documents Monitor project costs and ensure alignment with budgets Procurement & Supplier Management: Support in preparing and reviewing contracts, subcontracts, and purchase orders Help evaluate and negotiate supplier and subcontractor agreements Reporting & Compliance: Help prepare monthly valuations, cost reports, and forecasts Support in assessing and certifying subcontractor payments Identify and report potential financial risks and discrepancies Produce quality reports, questioning the decisions and directions of others where necessary Project Coordination & Stakeholder Engagement: Work with project managers, site teams, and senior quantity surveyors Attend site visits, progress meetings, and client briefings Work with the Client Delivery Manager, Senior Project Managers, Project Managers, other commercial team and P6 Planners to deliver advice and support, to ensure that the projects are managed following the contract. General Responsibilities: Collaborate with external partners and team members to ensure projects progress without delay Provide support for dispute resolution where required Maintain knowledge of major contracts to support cover purposes, transfer best practices, and contribute to future growth projects within UKPN Services Dimensions: Turnover - up to 10 million per year project and/or contract revenues No direct reports Although based at the sites above, the jobholder will develop knowledge of other major contracts for cover purposes, to transfer best practice and to facilitate working on future growth projects within UKPN Services. Qualifications: Essential: Educated to degree level in Quantity Surveying, Construction Management, or a related field, or equivalent professional qualifications and experience Experience in a similar role (experience in construction, infrastructure, or Electrical engineering) is advantageous Experience with cost estimation, procurement, and contract management Proficiency in Microsoft Excel, cost management software, and financial reporting tools Work as part of a team or independently in a fast-paced environment Teamworking skills with a proactive and adaptable approach. Desirable: Knowledge of construction contracts (e.g., NEC) Experience supporting the resolution of commercial disputes Familiarity with project reporting and financial forecasting
Mar 26, 2025
Full time
80546 - Assistant Quantity Surveyor This Assistant Quantity Surveyor will report to the Area Commercial Manager and will work within UKPN Services - Commercial based in our Heathrow office. You will be a permanent employee. You will attract a salary of 51,245 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 09/04/2025 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Nature and Scope: UK Power network Services has long-term contracts to upgrade operate and complete the life cycle maintenance of the high voltage electrical assets for specific major clients, together with a capital expenditure programme for the supply of infrastructure and connections to multiple client sites. UK Power Networks Services is looking to employ an Assistant Quantity Surveyor to oversee the commercial aspects of the contracts. Job Purpose To assist Quantity Surveyors, the Area Commercial Manager, and the Lead Commercial Manager in providing professional commercial support to the UKPN Services business across specified long-term contracts and competitively tendered client projects. You will support commercial aspects of contracts and projects, including contract setup, management, pricing, service delivery, scope changes, and dispute resolution. You will ensure contract compliance and support efforts to maximise profit delivery. Additionally, we ask that you support the commercial project team, which may include Quantity Surveyors, Commercial Quantity Surveyors, and Commercial Administrators, in the management of clients, subcontractors, and supplier contracts. Important Responsibilities: Commercial & Contract Management: Support the contract and commercial management team to achieve all contract related commercial goals. Ensure all activities comply with UKPN guidelines, goals, and procedures, reporting any areas of non-conformance to the Area Commercial Manager. To be commercial lead for smaller projects, or for larger projects to provide support, on a portfolio of nominated contracts and client construction projects Cost Estimation & Budget Control: Help prepare cost estimates, budgets, and tender documents Monitor project costs and ensure alignment with budgets Procurement & Supplier Management: Support in preparing and reviewing contracts, subcontracts, and purchase orders Help evaluate and negotiate supplier and subcontractor agreements Reporting & Compliance: Help prepare monthly valuations, cost reports, and forecasts Support in assessing and certifying subcontractor payments Identify and report potential financial risks and discrepancies Produce quality reports, questioning the decisions and directions of others where necessary Project Coordination & Stakeholder Engagement: Work with project managers, site teams, and senior quantity surveyors Attend site visits, progress meetings, and client briefings Work with the Client Delivery Manager, Senior Project Managers, Project Managers, other commercial team and P6 Planners to deliver advice and support, to ensure that the projects are managed following the contract. General Responsibilities: Collaborate with external partners and team members to ensure projects progress without delay Provide support for dispute resolution where required Maintain knowledge of major contracts to support cover purposes, transfer best practices, and contribute to future growth projects within UKPN Services Dimensions: Turnover - up to 10 million per year project and/or contract revenues No direct reports Although based at the sites above, the jobholder will develop knowledge of other major contracts for cover purposes, to transfer best practice and to facilitate working on future growth projects within UKPN Services. Qualifications: Essential: Educated to degree level in Quantity Surveying, Construction Management, or a related field, or equivalent professional qualifications and experience Experience in a similar role (experience in construction, infrastructure, or Electrical engineering) is advantageous Experience with cost estimation, procurement, and contract management Proficiency in Microsoft Excel, cost management software, and financial reporting tools Work as part of a team or independently in a fast-paced environment Teamworking skills with a proactive and adaptable approach. Desirable: Knowledge of construction contracts (e.g., NEC) Experience supporting the resolution of commercial disputes Familiarity with project reporting and financial forecasting
Insurance Building Surveyor / Technical Claims Handler Location: Remote The Building Repair Network Limited is hiring. Their expertise lies in property claims management, with quality building repairs via their contractor network at the heart of what they do. They support a range of businesses, including insurers, managing general agents, loss adjusters, solicitors, third-party administrators, and self-insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers, and claims handlers who efficiently determine the most appropriate settlement route, proactively manage the lifecycle and cost of claims, manage customer expectations, and ensure brand protection for their clients. The Opportunity The main purpose of this role is to provide technical assistance for a mix of household and commercial insurance claims, as well as third-party property damage claims. They operate under a claim ownership model, where the surveying/technical team collaborates closely with their claims concierge team to ensure efficient handling and a high standard of customer service. This is primarily a desk-based role, but depending on location and operational needs, there may be opportunities for field-based surveying. Their offices are located in Moreton, Wirral, but applicants from across the UK are welcome, as they offer flexibility in office-based, home-based, or hybrid working arrangements. Responsibilities Triage new claims to determine and advise the claims concierge team on the optimal route to settlement. Options may include a surveyor visit (employed or network partner), appointing a network contractor (specialist or general), or cash settlement negotiations. Consider client philosophy and delegated authority status to determine the appropriate claim journey. Prepare reports with recommendations by reviewing property damage through images, video footage, customer-provided quotes, and other available tools. Review site reports and schedules provided by surveyors, considering policy coverage and liability to determine the next steps. Assess work schedules submitted by network contractors, verifying content and cost before authorizing repairs. Evaluate cost variations during the repair phase, ensuring smooth workflow and minimizing delays. Prepare updates and reports for clients, making key claim decisions and recommendations. Negotiate cash settlements where necessary. Provide technical input and liaise with various stakeholders involved in claims. Control claim costs while ensuring fair outcomes for customers. Reconcile costs and ensure financial accuracy in claim reporting. Conduct desk-based audits of contractor performance based on key criteria. This role is entirely technical, with the claims concierge team handling overall claim management and customer service. Due to the diverse client base, the claims received vary, offering opportunities to develop new skills in insurance and negotiation. Strong written and verbal communication skills are essential. Key Requirements Experience in property repair work and cost assessment is essential. Surveying, building, and/or insurance qualifications are advantageous, as is site experience. IT literate, with proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to adapt to new technologies. Strong communication skills, both verbal and written, with the ability to convey information clearly. Excellent interpersonal and teamwork skills. Confidence and a professional presence. Ability to contribute to innovation and business excellence. Self-motivated with the ability to meet deadlines and work to high-quality standards. Reliable, resilient, well-presented, and ambitious. Strong organizational skills and the ability to prioritize workload effectively. Benefits Their people are key to their success, and they continuously review and develop their benefits package, which includes: Salary range: 27,000 - 41,000 (depending on experience and qualifications). Standard working hours: Monday to Friday, 8:45 AM - 5:15 PM (37.5 hours per week). Annual leave: 31 days (including bank holidays), increasing with service. Option to purchase up to 5 additional days, plus your birthday off and a volunteer day. Healthcare cash plan, including 24/7 wellbeing helpline, virtual GP access, face-to-face counseling, gym membership discounts, and online wellbeing tools. Support for professional development, including payment of membership fees and training/qualification opportunities. Social and charitable events. Recruitment referral program. A supportive team environment with an open-door policy from senior management. They embrace diversity and equality, fostering an inclusive team where differences are celebrated, and everyone can be their authentic selves.
Mar 26, 2025
Full time
Insurance Building Surveyor / Technical Claims Handler Location: Remote The Building Repair Network Limited is hiring. Their expertise lies in property claims management, with quality building repairs via their contractor network at the heart of what they do. They support a range of businesses, including insurers, managing general agents, loss adjusters, solicitors, third-party administrators, and self-insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers, and claims handlers who efficiently determine the most appropriate settlement route, proactively manage the lifecycle and cost of claims, manage customer expectations, and ensure brand protection for their clients. The Opportunity The main purpose of this role is to provide technical assistance for a mix of household and commercial insurance claims, as well as third-party property damage claims. They operate under a claim ownership model, where the surveying/technical team collaborates closely with their claims concierge team to ensure efficient handling and a high standard of customer service. This is primarily a desk-based role, but depending on location and operational needs, there may be opportunities for field-based surveying. Their offices are located in Moreton, Wirral, but applicants from across the UK are welcome, as they offer flexibility in office-based, home-based, or hybrid working arrangements. Responsibilities Triage new claims to determine and advise the claims concierge team on the optimal route to settlement. Options may include a surveyor visit (employed or network partner), appointing a network contractor (specialist or general), or cash settlement negotiations. Consider client philosophy and delegated authority status to determine the appropriate claim journey. Prepare reports with recommendations by reviewing property damage through images, video footage, customer-provided quotes, and other available tools. Review site reports and schedules provided by surveyors, considering policy coverage and liability to determine the next steps. Assess work schedules submitted by network contractors, verifying content and cost before authorizing repairs. Evaluate cost variations during the repair phase, ensuring smooth workflow and minimizing delays. Prepare updates and reports for clients, making key claim decisions and recommendations. Negotiate cash settlements where necessary. Provide technical input and liaise with various stakeholders involved in claims. Control claim costs while ensuring fair outcomes for customers. Reconcile costs and ensure financial accuracy in claim reporting. Conduct desk-based audits of contractor performance based on key criteria. This role is entirely technical, with the claims concierge team handling overall claim management and customer service. Due to the diverse client base, the claims received vary, offering opportunities to develop new skills in insurance and negotiation. Strong written and verbal communication skills are essential. Key Requirements Experience in property repair work and cost assessment is essential. Surveying, building, and/or insurance qualifications are advantageous, as is site experience. IT literate, with proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to adapt to new technologies. Strong communication skills, both verbal and written, with the ability to convey information clearly. Excellent interpersonal and teamwork skills. Confidence and a professional presence. Ability to contribute to innovation and business excellence. Self-motivated with the ability to meet deadlines and work to high-quality standards. Reliable, resilient, well-presented, and ambitious. Strong organizational skills and the ability to prioritize workload effectively. Benefits Their people are key to their success, and they continuously review and develop their benefits package, which includes: Salary range: 27,000 - 41,000 (depending on experience and qualifications). Standard working hours: Monday to Friday, 8:45 AM - 5:15 PM (37.5 hours per week). Annual leave: 31 days (including bank holidays), increasing with service. Option to purchase up to 5 additional days, plus your birthday off and a volunteer day. Healthcare cash plan, including 24/7 wellbeing helpline, virtual GP access, face-to-face counseling, gym membership discounts, and online wellbeing tools. Support for professional development, including payment of membership fees and training/qualification opportunities. Social and charitable events. Recruitment referral program. A supportive team environment with an open-door policy from senior management. They embrace diversity and equality, fostering an inclusive team where differences are celebrated, and everyone can be their authentic selves.
Are you an Alumni Relations professional, seeking immediate temporary work? If you demonstrate expert communication skills and proven experience coordinating events, this could be the perfect assignment! This will be a varied and responsible booking, covering event delivery and administration, CRM systems management and alumni engagement. Starting quickly, this is a full-time, temporary position paid on a weekly PAYE basis. Temporary Alumni Relations Officer Responsibilities Supporting with the delivery of alumni events Events administration Coordination of meetings Agenda preparation and minuting Information management, preparing presentations Responding to alumni queries Community and network engagement Temporary Alumni Relations Officer Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded. prestigious organisation The Company Our prestigious client is based in Central Oxford. Temporary Alumni Relations Officer Requirements The successful candidate will demonstrate proven experience planning and delivering events. Previous Alumni Relations experience will be key. This role requires an expert administrator, who can meticulously record keep. It will be critical that you can use the MS Office suite to an advanced standard and are confident when picking up new systems. The successful candidate will be highly organised with the ability to forge and maintain strong relationships. You will offer exceptional written and verbal communication skills and will be comfortable communicating with a range of individuals from students to senior academics. Location Based in Central Oxford in beautiful surroundings, there is no parking on site, so please bear this in mind when applying! Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Mar 25, 2025
Seasonal
Are you an Alumni Relations professional, seeking immediate temporary work? If you demonstrate expert communication skills and proven experience coordinating events, this could be the perfect assignment! This will be a varied and responsible booking, covering event delivery and administration, CRM systems management and alumni engagement. Starting quickly, this is a full-time, temporary position paid on a weekly PAYE basis. Temporary Alumni Relations Officer Responsibilities Supporting with the delivery of alumni events Events administration Coordination of meetings Agenda preparation and minuting Information management, preparing presentations Responding to alumni queries Community and network engagement Temporary Alumni Relations Officer Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded. prestigious organisation The Company Our prestigious client is based in Central Oxford. Temporary Alumni Relations Officer Requirements The successful candidate will demonstrate proven experience planning and delivering events. Previous Alumni Relations experience will be key. This role requires an expert administrator, who can meticulously record keep. It will be critical that you can use the MS Office suite to an advanced standard and are confident when picking up new systems. The successful candidate will be highly organised with the ability to forge and maintain strong relationships. You will offer exceptional written and verbal communication skills and will be comfortable communicating with a range of individuals from students to senior academics. Location Based in Central Oxford in beautiful surroundings, there is no parking on site, so please bear this in mind when applying! Apply today, either online or directly to: Hannah Bush Allen Associates (url removed) Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator with a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments click apply for full job details
Mar 25, 2025
Full time
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator with a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments click apply for full job details
Job Title: Support Engineer Location : Watford Salary: £27,056.89 per annum DOE Job Type: Permanent, Full Time The Company: We are a Further Education College with three specialist campuses located in Watford, Luton and Hemel Hempstead' An exciting opportunity has arisen within the IT team for a Support Engineer. Working on infrastructure and deskside support, you will be providing support to both colleagues and students across all four campuses. The successful candidate is expected to rotate and support cover on all West Herts College Sites. (Watford/Hemel/Luton). You will take turns on answering calls on Service Desk on a rota basis, which may be offered on an ad-hoc basis from home. The post holder will support users with PC, Mac and mobile devices along with supporting systems and services used by colleagues and students. Technical skills required are: knowledge of PC, Mac and IOS / Android devices, multifunction printers, Active Directory, networking, a working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You will possess excellent organisational and problem-solving skills with a keen desire to help and support people. The ideal candidate will have experience of providing excellent support services to a broad user base, the ability to 'get stuck in' and the attitude of wanting to improve services and solutions to teaching and learning services. An in-depth knowledge of college systems isn't required so long as the candidate has the skills and ability to support in a fast-paced environment. This is a great opportunity for someone to take their support skills and gain more experience and learning while helping to deliver a new IT strategy for the college. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill. We have a free on-site gym and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday. WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department. The closing date for applications is Sunday 20th April 2025. Candidates with experience of: Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, 2nd and 3rd Line Support Engineer, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician, SQL, Oracle and Fault Desk Engineer may also be considered for this role
Mar 22, 2025
Full time
Job Title: Support Engineer Location : Watford Salary: £27,056.89 per annum DOE Job Type: Permanent, Full Time The Company: We are a Further Education College with three specialist campuses located in Watford, Luton and Hemel Hempstead' An exciting opportunity has arisen within the IT team for a Support Engineer. Working on infrastructure and deskside support, you will be providing support to both colleagues and students across all four campuses. The successful candidate is expected to rotate and support cover on all West Herts College Sites. (Watford/Hemel/Luton). You will take turns on answering calls on Service Desk on a rota basis, which may be offered on an ad-hoc basis from home. The post holder will support users with PC, Mac and mobile devices along with supporting systems and services used by colleagues and students. Technical skills required are: knowledge of PC, Mac and IOS / Android devices, multifunction printers, Active Directory, networking, a working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You will possess excellent organisational and problem-solving skills with a keen desire to help and support people. The ideal candidate will have experience of providing excellent support services to a broad user base, the ability to 'get stuck in' and the attitude of wanting to improve services and solutions to teaching and learning services. An in-depth knowledge of college systems isn't required so long as the candidate has the skills and ability to support in a fast-paced environment. This is a great opportunity for someone to take their support skills and gain more experience and learning while helping to deliver a new IT strategy for the college. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be encouraged to upskill. We have a free on-site gym and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday. WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department. The closing date for applications is Sunday 20th April 2025. Candidates with experience of: Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, 2nd and 3rd Line Support Engineer, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician, SQL, Oracle and Fault Desk Engineer may also be considered for this role
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
Mar 20, 2025
Full time
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
Get Staffed Online Recruitment Limited
Bedford, Bedfordshire
Assistant Service Desk Administrator Location: West End Road, Bromham, Bedford Employment Type: Part-Time (circa 25 hours per week) Salary: 11.50 per hour Job Summary: Our client is looking for a motivated and detail-oriented Assistant Service Desk Administrator to join their team. In this role, you will provide essential support to the Service Desk team by assisting with technical troubleshooting, managing service requests, and ensuring the smooth operation of engineers diaries. This is an excellent opportunity for someone looking to grow their career in administration and gain hands-on experience in a dynamic environment. Key Responsibilities: Assist the Service Desk team in providing first-line technical support to end-users via phone or email. Help troubleshoot and resolve basic hardware, software, and network-related issues. Log, track, and update service requests in the service management tools. Escalate more complex issues to senior team members or appropriate IT personnel. Assist with the installation, configuration, and maintenance of desktop hardware, software, and peripherals. Support user account programme and diary. Help monitor IT systems and report any issues to the Service Desk Administrator. Maintain accurate documentation of support activities and solutions. Assist in the deployment of new jobs, systems, applications, and updates. Follow company IT policies and procedures to ensure compliance. Qualifications: GSCE in English and Maths. Basic understanding of IT systems, including Windows/Mac operating systems and Microsoft Office Suite. Familiarity with ITSM tools (e.g., ServiceNow, Jira, Zendesk) is a plus. Strong interest in IT and willingness to learn new technologies. Excellent problem-solving and communication skills. Ability to work well in a team and follow instructions. IT certifications (e.g., CompTIA A+, ITIL Foundation) are a bonus but not required. Key Skills: Customer service orientation. Basic technical troubleshooting. Attention to detail. Time management and ability to prioritize tasks. Adaptability and eagerness to learn. This role may require occasional after-hours support or holiday cover. Fast-paced environment with opportunities for growth and development. Interested candidates should submit their CV now.
Mar 17, 2025
Full time
Assistant Service Desk Administrator Location: West End Road, Bromham, Bedford Employment Type: Part-Time (circa 25 hours per week) Salary: 11.50 per hour Job Summary: Our client is looking for a motivated and detail-oriented Assistant Service Desk Administrator to join their team. In this role, you will provide essential support to the Service Desk team by assisting with technical troubleshooting, managing service requests, and ensuring the smooth operation of engineers diaries. This is an excellent opportunity for someone looking to grow their career in administration and gain hands-on experience in a dynamic environment. Key Responsibilities: Assist the Service Desk team in providing first-line technical support to end-users via phone or email. Help troubleshoot and resolve basic hardware, software, and network-related issues. Log, track, and update service requests in the service management tools. Escalate more complex issues to senior team members or appropriate IT personnel. Assist with the installation, configuration, and maintenance of desktop hardware, software, and peripherals. Support user account programme and diary. Help monitor IT systems and report any issues to the Service Desk Administrator. Maintain accurate documentation of support activities and solutions. Assist in the deployment of new jobs, systems, applications, and updates. Follow company IT policies and procedures to ensure compliance. Qualifications: GSCE in English and Maths. Basic understanding of IT systems, including Windows/Mac operating systems and Microsoft Office Suite. Familiarity with ITSM tools (e.g., ServiceNow, Jira, Zendesk) is a plus. Strong interest in IT and willingness to learn new technologies. Excellent problem-solving and communication skills. Ability to work well in a team and follow instructions. IT certifications (e.g., CompTIA A+, ITIL Foundation) are a bonus but not required. Key Skills: Customer service orientation. Basic technical troubleshooting. Attention to detail. Time management and ability to prioritize tasks. Adaptability and eagerness to learn. This role may require occasional after-hours support or holiday cover. Fast-paced environment with opportunities for growth and development. Interested candidates should submit their CV now.
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Mar 14, 2025
Contractor
Salesforce Administrator We are looking for a talented Salesforce Administrator to join the team in this hybrid working opportunity available as a 12 month fixed term contract to increase capacity in the team. The organisation is an equal opportunities employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Salesforce Administrator Location: Hybrid working with two days per week in the Bolton office combined with home working and travel across the Youth Zone network as required Salary: £31,000 - £36,000 per annum (dependent upon experience) Contract: Fixed term for 12 months (to increase capacity in the team) Hours: Full-time (37.5 hours/week) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure. Closing Date: 12noon on Tuesday 1st April 2025 please note that we may close the advert sooner depending on the volume of applications Interviews (in-person): Thursday 10th April 2025 in Warrington. There will also be a short values-based phone interview as part of the process About the Role The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country. The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for: • Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity. • Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively. • Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards. • Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support. About You You will have experience in Salesforce administration including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data. You will be Salesforce Administration Certified and will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems. To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Sewell Wallis are partnering with a growing regional firm of Accountants in Leeds who are looking to recruit a Senior Tax Manager into their team. This is a pivotal role within the Practice where you will take ownership and lead the tax function, working closely with the SLT. Our client is looking for an individual who has a proven background of managing a portfolio of clients and delivering tax services with strong business development skills. What will you be doing? Providing advice on the tax implications of business decisions. Advising on complex tax areas including VAT, company tax, IHT, Estate planning and personal tax. Corporate tax planning. Personal balance Sheet planning and service delivery. Ensuring the Compliance Team delivers their scheduled work to agreed timescales. Ensuring compliance with relevant legislation. Business development and expanding your network by identifying opportunities to grow the client base. What skills do we need? Fully qualified, ideally ATT or equivalent. Solid experience of working within an Accountancy Practice. Experience of delivering both Personal and Corporate taxation services. Ability to plan and prioritise workload, meet deadlines, and work well under pressure. Strong business development skills. Excellent communication skills, both written and verbal. What's on offer? Hybrid working. Free onsite parking. Excellent company culture and working environment. Ongoing development plans. For full details, please contact Emma Dugdale. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 14, 2025
Full time
Sewell Wallis are partnering with a growing regional firm of Accountants in Leeds who are looking to recruit a Senior Tax Manager into their team. This is a pivotal role within the Practice where you will take ownership and lead the tax function, working closely with the SLT. Our client is looking for an individual who has a proven background of managing a portfolio of clients and delivering tax services with strong business development skills. What will you be doing? Providing advice on the tax implications of business decisions. Advising on complex tax areas including VAT, company tax, IHT, Estate planning and personal tax. Corporate tax planning. Personal balance Sheet planning and service delivery. Ensuring the Compliance Team delivers their scheduled work to agreed timescales. Ensuring compliance with relevant legislation. Business development and expanding your network by identifying opportunities to grow the client base. What skills do we need? Fully qualified, ideally ATT or equivalent. Solid experience of working within an Accountancy Practice. Experience of delivering both Personal and Corporate taxation services. Ability to plan and prioritise workload, meet deadlines, and work well under pressure. Strong business development skills. Excellent communication skills, both written and verbal. What's on offer? Hybrid working. Free onsite parking. Excellent company culture and working environment. Ongoing development plans. For full details, please contact Emma Dugdale. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
My client is a leading Investment Management & Financial Planning firm based in Central Leeds, managing clients money and providing sound financial Advice to both businesses and individuals covering Discretionary Investment Management & Financial Planning. We are urgently seeking a Junior Financial Adviser, ideally someone who has recently qualified or very nearly qualified with their Level 4 Diploma in Financial Advice / Planning and looking to take their first step into Advice. Specific duties will include: Meet potential new clients to ascertain their current and future financial planning needs Provide quality Investment Advice in accordance with current regulations and within the firms standards and procedures Introduce clients to the wider support team of the business Maintain the existing HNW client book and retain excisting clients Building and maintaining a strong network of professional connections Identify and make suggestions to the Investment propositions and make recommendations The successful candidate will have around 3+ years experience working within the Financial Services sector, ideally within an IFA firm working as a Senior Administrator or as a Paraplanner. You will have recently qualified (or very nearly qualified) with a Level 4 Diploma in Financial Planning / Financial Advice, and will be looking for the next step in your career towards becoming a Financial Adviser. Ideally you'll have strong knowledge of Pensions, Investments and Retirement Planning. You will be educated to at least A level standard, with good grades. A great salary package will be offered coupled with a great bonus scheme, which will be dependant upon your skills, previous experience and current qualifications.
Mar 13, 2025
Full time
My client is a leading Investment Management & Financial Planning firm based in Central Leeds, managing clients money and providing sound financial Advice to both businesses and individuals covering Discretionary Investment Management & Financial Planning. We are urgently seeking a Junior Financial Adviser, ideally someone who has recently qualified or very nearly qualified with their Level 4 Diploma in Financial Advice / Planning and looking to take their first step into Advice. Specific duties will include: Meet potential new clients to ascertain their current and future financial planning needs Provide quality Investment Advice in accordance with current regulations and within the firms standards and procedures Introduce clients to the wider support team of the business Maintain the existing HNW client book and retain excisting clients Building and maintaining a strong network of professional connections Identify and make suggestions to the Investment propositions and make recommendations The successful candidate will have around 3+ years experience working within the Financial Services sector, ideally within an IFA firm working as a Senior Administrator or as a Paraplanner. You will have recently qualified (or very nearly qualified) with a Level 4 Diploma in Financial Planning / Financial Advice, and will be looking for the next step in your career towards becoming a Financial Adviser. Ideally you'll have strong knowledge of Pensions, Investments and Retirement Planning. You will be educated to at least A level standard, with good grades. A great salary package will be offered coupled with a great bonus scheme, which will be dependant upon your skills, previous experience and current qualifications.
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator contractor. You will have a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments. Key Responsibilities: Kubernetes Administration: Deploy, configure, and manage Kubernetes clusters for high availability, security, and scalability. Networking & Load Balancing: Manage MetalLB, Calico, and Keepalived for network policies, BGP, failover mechanisms, and traffic routing. Storage & Data Resiliency: Implement and maintain Longhorn for distributed block storage, ensuring data integrity and availability. DNS & Container Registry Management: Configure and optimize CoreDNS for service discovery and Harbor for secure container image storage. Linux System Administration: Maintain, secure, and optimize Ubuntu 22.04 environments, ensuring system integrity and compliance with best practices. Automation & Scripting: Develop automation for system provisioning, monitoring, and scaling using Bash, Python, or Ansible. Security & Compliance: Implement role-based access control (RBAC), vulnerability patching, and compliance monitoring. Performance Monitoring & Troubleshooting: Utilize monitoring tools and logs to diagnose system issues, optimize resources, and proactively prevent failures. Incident Response & Disaster Recovery: Establish robust backup and recovery plans while ensuring minimal downtime. Skills and Experience: 5+ years of experience in systems administration with a focus on Kubernetes and Linux environments. Strong hands-on expertise with MetalLB, Calico, Longhorn, Keepalived, CoreDNS, and Harbor. Expertise in Ubuntu 22.04 administration, troubleshooting, and optimization. Experience with high-availability networking, storage, and cloud-native technologies. Proficiency in automation tools such as Ansible, Terraform, or equivalent. Solid understanding of security principles and best practices in containerized environments. Strong problem-solving, analytical thinking, and collaboration skills. Interested? Please Click Apply Now! Senior Systems Administrator
Mar 11, 2025
Contractor
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator contractor. You will have a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments. Key Responsibilities: Kubernetes Administration: Deploy, configure, and manage Kubernetes clusters for high availability, security, and scalability. Networking & Load Balancing: Manage MetalLB, Calico, and Keepalived for network policies, BGP, failover mechanisms, and traffic routing. Storage & Data Resiliency: Implement and maintain Longhorn for distributed block storage, ensuring data integrity and availability. DNS & Container Registry Management: Configure and optimize CoreDNS for service discovery and Harbor for secure container image storage. Linux System Administration: Maintain, secure, and optimize Ubuntu 22.04 environments, ensuring system integrity and compliance with best practices. Automation & Scripting: Develop automation for system provisioning, monitoring, and scaling using Bash, Python, or Ansible. Security & Compliance: Implement role-based access control (RBAC), vulnerability patching, and compliance monitoring. Performance Monitoring & Troubleshooting: Utilize monitoring tools and logs to diagnose system issues, optimize resources, and proactively prevent failures. Incident Response & Disaster Recovery: Establish robust backup and recovery plans while ensuring minimal downtime. Skills and Experience: 5+ years of experience in systems administration with a focus on Kubernetes and Linux environments. Strong hands-on expertise with MetalLB, Calico, Longhorn, Keepalived, CoreDNS, and Harbor. Expertise in Ubuntu 22.04 administration, troubleshooting, and optimization. Experience with high-availability networking, storage, and cloud-native technologies. Proficiency in automation tools such as Ansible, Terraform, or equivalent. Solid understanding of security principles and best practices in containerized environments. Strong problem-solving, analytical thinking, and collaboration skills. Interested? Please Click Apply Now! Senior Systems Administrator
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator with a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments. Key Responsibilities: Kubernetes Administration: Deploy, configure, and manage Kubernetes clusters for high availability, security, and scalability. Networking & Load Balancing: Manage MetalLB, Calico, and Keepalived for network policies, BGP, failover mechanisms, and traffic routing. Storage & Data Resiliency: Implement and maintain Longhorn for distributed block storage, ensuring data integrity and availability. DNS & Container Registry Management: Configure and optimize CoreDNS for service discovery and Harbor for secure container image storage. Linux System Administration: Maintain, secure, and optimize Ubuntu 22.04 environments, ensuring system integrity and compliance with best practices. Automation & Scripting: Develop automation for system provisioning, monitoring, and scaling using Bash, Python, or Ansible. Security & Compliance: Implement role-based access control (RBAC), vulnerability patching, and compliance monitoring. Performance Monitoring & Troubleshooting: Utilize monitoring tools and logs to diagnose system issues, optimize resources, and proactively prevent failures. Incident Response & Disaster Recovery: Establish robust backup and recovery plans while ensuring minimal downtime. Qualifications & Experience: 5+ years of experience in systems administration with a focus on Kubernetes and Linux environments. Strong hands-on expertise with MetalLB, Calico, Longhorn, Keepalived, CoreDNS, and Harbor. Expertise in Ubuntu 22.04 administration, troubleshooting, and optimization. Experience with high-availability networking, storage, and cloud-native technologies. Proficiency in automation tools such as Ansible, Terraform, or equivalent. Solid understanding of security principles and best practices in containerized environments. Strong problem-solving, analytical thinking, and collaboration skills. Why Join? Work with cutting-edge open-source technologies in a dynamic and growing team. Opportunity to architect and optimize critical infrastructure. Competitive salary, benefits, and professional growth opportunities. Apply today and be part of an innovative, high-performance IT team! Senior Systems Administrator
Mar 11, 2025
Full time
Senior Systems Administrator My Client is looking for an experienced Senior Systems Administrator with a strong background in Kubernetes, networking, and open-source infrastructure. This role will be responsible for designing, implementing, and maintaining high-availability systems, ensuring security, performance, and scalability across IT environments. Key Responsibilities: Kubernetes Administration: Deploy, configure, and manage Kubernetes clusters for high availability, security, and scalability. Networking & Load Balancing: Manage MetalLB, Calico, and Keepalived for network policies, BGP, failover mechanisms, and traffic routing. Storage & Data Resiliency: Implement and maintain Longhorn for distributed block storage, ensuring data integrity and availability. DNS & Container Registry Management: Configure and optimize CoreDNS for service discovery and Harbor for secure container image storage. Linux System Administration: Maintain, secure, and optimize Ubuntu 22.04 environments, ensuring system integrity and compliance with best practices. Automation & Scripting: Develop automation for system provisioning, monitoring, and scaling using Bash, Python, or Ansible. Security & Compliance: Implement role-based access control (RBAC), vulnerability patching, and compliance monitoring. Performance Monitoring & Troubleshooting: Utilize monitoring tools and logs to diagnose system issues, optimize resources, and proactively prevent failures. Incident Response & Disaster Recovery: Establish robust backup and recovery plans while ensuring minimal downtime. Qualifications & Experience: 5+ years of experience in systems administration with a focus on Kubernetes and Linux environments. Strong hands-on expertise with MetalLB, Calico, Longhorn, Keepalived, CoreDNS, and Harbor. Expertise in Ubuntu 22.04 administration, troubleshooting, and optimization. Experience with high-availability networking, storage, and cloud-native technologies. Proficiency in automation tools such as Ansible, Terraform, or equivalent. Solid understanding of security principles and best practices in containerized environments. Strong problem-solving, analytical thinking, and collaboration skills. Why Join? Work with cutting-edge open-source technologies in a dynamic and growing team. Opportunity to architect and optimize critical infrastructure. Competitive salary, benefits, and professional growth opportunities. Apply today and be part of an innovative, high-performance IT team! Senior Systems Administrator
TPF Recruitment, the South-East's largest accountancy practice recruiter, are currently recruiting for a Senior Insolvency Administrator to be based in the Egham, Surrey area. This is a Top 10 practice, operating across the UK, Ireland, and the Nordics, with a wide network of employees and an abundance of inspiring opportunities to join one of their many offices! The Opportunity As a Senior, the candidate will have the ability and motivation needed to: Begin to take ownership of their own portfolio with support from their manager Support in delivering revenue and profitability targets Begin to develop enduring client relationships Day-to-Day Duties Manage case delivery, including pre-appointment, case progression, and closure, as well as ensuring all aspects of casework are completed in a timely manner Play a pivotal role in investigations into conduct, attending interviews with relevant parties Work collaboratively with directors and employees both pre- and post-appointment, as well as liaising with solicitors on specific legal issues arising on cases Attend meetings with creditors and shareholders Serve as a point of contact for dealing with claims and queries from creditors and declaring dividends Requirements What Are They Looking For? ACA/ACCA or CPI/ICAEW qualified Insolvency experience is essential for the role, as the candidate will need to be confident in managing asset valuations and realizations independently Ability to work to deadlines when reporting on case progress Experienced case handler Benefits What's In It for the Candidate? Their benefits include hybrid and flexible working, birthday leave, professional subscription, and much more. For more information apply to the role, or contact Kourtney Luckett on (url removed)
Mar 09, 2025
Full time
TPF Recruitment, the South-East's largest accountancy practice recruiter, are currently recruiting for a Senior Insolvency Administrator to be based in the Egham, Surrey area. This is a Top 10 practice, operating across the UK, Ireland, and the Nordics, with a wide network of employees and an abundance of inspiring opportunities to join one of their many offices! The Opportunity As a Senior, the candidate will have the ability and motivation needed to: Begin to take ownership of their own portfolio with support from their manager Support in delivering revenue and profitability targets Begin to develop enduring client relationships Day-to-Day Duties Manage case delivery, including pre-appointment, case progression, and closure, as well as ensuring all aspects of casework are completed in a timely manner Play a pivotal role in investigations into conduct, attending interviews with relevant parties Work collaboratively with directors and employees both pre- and post-appointment, as well as liaising with solicitors on specific legal issues arising on cases Attend meetings with creditors and shareholders Serve as a point of contact for dealing with claims and queries from creditors and declaring dividends Requirements What Are They Looking For? ACA/ACCA or CPI/ICAEW qualified Insolvency experience is essential for the role, as the candidate will need to be confident in managing asset valuations and realizations independently Ability to work to deadlines when reporting on case progress Experienced case handler Benefits What's In It for the Candidate? Their benefits include hybrid and flexible working, birthday leave, professional subscription, and much more. For more information apply to the role, or contact Kourtney Luckett on (url removed)
Southgate, N14 6PW £30,897 - £32,523 Full time permanent position - Hybrid Role We are seeking to recruit an experienced Payroll Administrator to join our team based in our Southgate office. The role of a Payroll Administrator will see you assist with running MTVH's payroll, ensuring it operates efficiently, legally and according to required timeframes. Within this post you will also provide support to employees, management, service providers and statutory bodies where required. The Payroll Administrator will assume responsibility for processing starters, leavers, variable payments, pensions and changes to contractual terms and conditions on a monthly and on-going basis to ensure that prompt and accurate payments are made. Duties to include Audit / process overtime, car mileage and expenses to ensure that payments made are compliant with company policy and procedures, querying any discrepancies promptly. Assist with monthly validation of Payroll to ensure that payments made are compliant with company policy and procedures, querying any discrepancies promptly prior to Senior Payroll Officer sign off. Support the Senior Payroll Officer / team as required. Provide basic Payroll advice to a large and diverse customer base that is technically sound and relevant to customer needs. What you'll need to succeed Up-to-date knowledge of UK Payroll statutory regulations including PAYE, SSP, SMP, SPP, SAP, and National Insurance. Good working knowledge of gross to net calculations Excellent communication skills with a clear understanding of customer focus and experience of the delivery of a business-facing service. A pro-active, participative and flexible approach to problem solving, taking the initiative by evaluating, making suggestions and generating new ideas to improve working methods and levels of performance. Ability to prioritise workload to meet conflicting priorities and deadlines. Numerate with a high level of attention to detail and accuracy. Advanced IT literacy To meet our commitment to providing safe, high-quality services to our customers, we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. Interview Diary Date: 03 March 2025. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 08, 2025
Full time
Southgate, N14 6PW £30,897 - £32,523 Full time permanent position - Hybrid Role We are seeking to recruit an experienced Payroll Administrator to join our team based in our Southgate office. The role of a Payroll Administrator will see you assist with running MTVH's payroll, ensuring it operates efficiently, legally and according to required timeframes. Within this post you will also provide support to employees, management, service providers and statutory bodies where required. The Payroll Administrator will assume responsibility for processing starters, leavers, variable payments, pensions and changes to contractual terms and conditions on a monthly and on-going basis to ensure that prompt and accurate payments are made. Duties to include Audit / process overtime, car mileage and expenses to ensure that payments made are compliant with company policy and procedures, querying any discrepancies promptly. Assist with monthly validation of Payroll to ensure that payments made are compliant with company policy and procedures, querying any discrepancies promptly prior to Senior Payroll Officer sign off. Support the Senior Payroll Officer / team as required. Provide basic Payroll advice to a large and diverse customer base that is technically sound and relevant to customer needs. What you'll need to succeed Up-to-date knowledge of UK Payroll statutory regulations including PAYE, SSP, SMP, SPP, SAP, and National Insurance. Good working knowledge of gross to net calculations Excellent communication skills with a clear understanding of customer focus and experience of the delivery of a business-facing service. A pro-active, participative and flexible approach to problem solving, taking the initiative by evaluating, making suggestions and generating new ideas to improve working methods and levels of performance. Ability to prioritise workload to meet conflicting priorities and deadlines. Numerate with a high level of attention to detail and accuracy. Advanced IT literacy To meet our commitment to providing safe, high-quality services to our customers, we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. Interview Diary Date: 03 March 2025. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional 'Beliefs day' once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime example for newcomers in the Service Desk team. This senior role serves as a pivotal point for exploring numerous career avenues, including, but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance, mentorship, and training to junior IT support engineers to enhance their technical skills and promote professional growth; Act as an escalation point for complex technical issues and assist junior colleagues in troubleshooting and resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware problems detected; To take ownership of user problems and be proactive when dealing with user issues; Support users in the use of computer equipment as and when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact between 3rd line and the client. Respond to enquiries from clients and help them resolve any hardware or software problems; Skills & Experience Must have worked in a customer-facing IT support role for 2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire junior colleagues, delegate tasks effectively, and lead by example; Display excellent problem-solving skills and the ability to think critically to resolve technical issues and implement process improvements; Possess project management skills, including planning, execution, and monitoring, to manage IT projects effectively; Have the ability to address and resolve conflicts within the team, ensuring a harmonious and productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification
Mar 08, 2025
Full time
Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional with exceptional teamwork skills, setting a prime example for newcomers in the Service Desk team. This senior role serves as a pivotal point for exploring numerous career avenues, including, but not restricted to, advanced 3rd line support, specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills in writing procedures and work instructions Assisting in Problem Management Incident Management Overview of Tasks and Responsibilities: Provide any supporting reports to stake holders and staff as and when required; Provide guidance, mentorship, and training to junior IT support engineers to enhance their technical skills and promote professional growth; Act as an escalation point for complex technical issues and assist junior colleagues in troubleshooting and resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and SLA; To arrange for external technical support where problems cannot be resolved in house; Maintain a log of any software or hardware problems detected; To take ownership of user problems and be proactive when dealing with user issues; Support users in the use of computer equipment as and when needed; Maintaining IT SaaS infrastructure and security systems Be able to support 1st line engineers when they need to escalate a request or incident; To allocate more complex service issues to the 3rd line IT Infrastructure Engineers. Knowledge in monitoring/maintaining of Endpoint detection and response platforms (EDR) (Example: BitDefender, Carbon Black, Sentinel One, CrowdStrike); To act at the customer service point of contact between 3rd line and the client. Respond to enquiries from clients and help them resolve any hardware or software problems; Skills & Experience Must have worked in a customer-facing IT support role for 2+ years; Be familiar with ticket systems, logging and remote management and monitoring processes; Excellent Customer Service Skills; Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office 365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and data communications; Demonstrate strong leadership abilities, including the ability to motivate and inspire junior colleagues, delegate tasks effectively, and lead by example; Display excellent problem-solving skills and the ability to think critically to resolve technical issues and implement process improvements; Possess project management skills, including planning, execution, and monitoring, to manage IT projects effectively; Have the ability to address and resolve conflicts within the team, ensuring a harmonious and productive work environment; Identify areas for process improvement within the 2nd Line team and work on implementing enhancements to increase efficiency and service quality; ITIL process aware and be able to create and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification
Insurance Building Surveyor / Technical Claims Handler Location: Remote The Building Repair Network Limited is hiring. Their expertise lies in property claims management, with quality building repairs via their contractor network at the heart of what they do. They support a range of businesses, including insurers, managing general agents, loss adjusters, solicitors, third-party administrators, and self-insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers, and claims handlers who efficiently determine the most appropriate settlement route, proactively manage the lifecycle and cost of claims, manage customer expectations, and ensure brand protection for their clients. The Opportunity The main purpose of this role is to provide technical assistance for a mix of household and commercial insurance claims, as well as third-party property damage claims. They operate under a claim ownership model, where the surveying/technical team collaborates closely with their claims concierge team to ensure efficient handling and a high standard of customer service. This is primarily a desk-based role, but depending on location and operational needs, there may be opportunities for field-based surveying. Their offices are located in Moreton, Wirral, but applicants from across the UK are welcome, as they offer flexibility in office-based, home-based, or hybrid working arrangements. Responsibilities Triage new claims to determine and advise the claims concierge team on the optimal route to settlement. Options may include a surveyor visit (employed or network partner), appointing a network contractor (specialist or general), or cash settlement negotiations. Consider client philosophy and delegated authority status to determine the appropriate claim journey. Prepare reports with recommendations by reviewing property damage through images, video footage, customer-provided quotes, and other available tools. Review site reports and schedules provided by surveyors, considering policy coverage and liability to determine the next steps. Assess work schedules submitted by network contractors, verifying content and cost before authorizing repairs. Evaluate cost variations during the repair phase, ensuring smooth workflow and minimizing delays. Prepare updates and reports for clients, making key claim decisions and recommendations. Negotiate cash settlements where necessary. Provide technical input and liaise with various stakeholders involved in claims. Control claim costs while ensuring fair outcomes for customers. Reconcile costs and ensure financial accuracy in claim reporting. Conduct desk-based audits of contractor performance based on key criteria. This role is entirely technical, with the claims concierge team handling overall claim management and customer service. Due to the diverse client base, the claims received vary, offering opportunities to develop new skills in insurance and negotiation. Strong written and verbal communication skills are essential. Key Requirements Experience in property repair work and cost assessment is essential. Surveying, building, and/or insurance qualifications are advantageous, as is site experience. IT literate, with proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to adapt to new technologies. Strong communication skills, both verbal and written, with the ability to convey information clearly. Excellent interpersonal and teamwork skills. Confidence and a professional presence. Ability to contribute to innovation and business excellence. Self-motivated with the ability to meet deadlines and work to high-quality standards. Reliable, resilient, well-presented, and ambitious. Strong organizational skills and the ability to prioritize workload effectively. Benefits Their people are key to their success, and they continuously review and develop their benefits package, which includes: Salary range: 27,000 - 41,000 (depending on experience and qualifications). Standard working hours: Monday to Friday, 8:45 AM - 5:15 PM (37.5 hours per week). Annual leave: 31 days (including bank holidays), increasing with service. Option to purchase up to 5 additional days, plus your birthday off and a volunteer day. Healthcare cash plan, including 24/7 wellbeing helpline, virtual GP access, face-to-face counseling, gym membership discounts, and online wellbeing tools. Support for professional development, including payment of membership fees and training/qualification opportunities. Social and charitable events. Recruitment referral program. A supportive team environment with an open-door policy from senior management. They embrace diversity and equality, fostering an inclusive team where differences are celebrated, and everyone can be their authentic selves.
Mar 08, 2025
Full time
Insurance Building Surveyor / Technical Claims Handler Location: Remote The Building Repair Network Limited is hiring. Their expertise lies in property claims management, with quality building repairs via their contractor network at the heart of what they do. They support a range of businesses, including insurers, managing general agents, loss adjusters, solicitors, third-party administrators, and self-insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers, and claims handlers who efficiently determine the most appropriate settlement route, proactively manage the lifecycle and cost of claims, manage customer expectations, and ensure brand protection for their clients. The Opportunity The main purpose of this role is to provide technical assistance for a mix of household and commercial insurance claims, as well as third-party property damage claims. They operate under a claim ownership model, where the surveying/technical team collaborates closely with their claims concierge team to ensure efficient handling and a high standard of customer service. This is primarily a desk-based role, but depending on location and operational needs, there may be opportunities for field-based surveying. Their offices are located in Moreton, Wirral, but applicants from across the UK are welcome, as they offer flexibility in office-based, home-based, or hybrid working arrangements. Responsibilities Triage new claims to determine and advise the claims concierge team on the optimal route to settlement. Options may include a surveyor visit (employed or network partner), appointing a network contractor (specialist or general), or cash settlement negotiations. Consider client philosophy and delegated authority status to determine the appropriate claim journey. Prepare reports with recommendations by reviewing property damage through images, video footage, customer-provided quotes, and other available tools. Review site reports and schedules provided by surveyors, considering policy coverage and liability to determine the next steps. Assess work schedules submitted by network contractors, verifying content and cost before authorizing repairs. Evaluate cost variations during the repair phase, ensuring smooth workflow and minimizing delays. Prepare updates and reports for clients, making key claim decisions and recommendations. Negotiate cash settlements where necessary. Provide technical input and liaise with various stakeholders involved in claims. Control claim costs while ensuring fair outcomes for customers. Reconcile costs and ensure financial accuracy in claim reporting. Conduct desk-based audits of contractor performance based on key criteria. This role is entirely technical, with the claims concierge team handling overall claim management and customer service. Due to the diverse client base, the claims received vary, offering opportunities to develop new skills in insurance and negotiation. Strong written and verbal communication skills are essential. Key Requirements Experience in property repair work and cost assessment is essential. Surveying, building, and/or insurance qualifications are advantageous, as is site experience. IT literate, with proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to adapt to new technologies. Strong communication skills, both verbal and written, with the ability to convey information clearly. Excellent interpersonal and teamwork skills. Confidence and a professional presence. Ability to contribute to innovation and business excellence. Self-motivated with the ability to meet deadlines and work to high-quality standards. Reliable, resilient, well-presented, and ambitious. Strong organizational skills and the ability to prioritize workload effectively. Benefits Their people are key to their success, and they continuously review and develop their benefits package, which includes: Salary range: 27,000 - 41,000 (depending on experience and qualifications). Standard working hours: Monday to Friday, 8:45 AM - 5:15 PM (37.5 hours per week). Annual leave: 31 days (including bank holidays), increasing with service. Option to purchase up to 5 additional days, plus your birthday off and a volunteer day. Healthcare cash plan, including 24/7 wellbeing helpline, virtual GP access, face-to-face counseling, gym membership discounts, and online wellbeing tools. Support for professional development, including payment of membership fees and training/qualification opportunities. Social and charitable events. Recruitment referral program. A supportive team environment with an open-door policy from senior management. They embrace diversity and equality, fostering an inclusive team where differences are celebrated, and everyone can be their authentic selves.
My client is a leading Solutions provider, looking for a Senior Systems Administrator to join their infrastructure team and take responsibility for managing their multi-site environment, covering both physical hardware and virtual infrastructure hosted in AWS. The successful candidate will be based full-time at our Manchester office , working closely with senior leadership to ensure our infrastructure can support both current operations and future business growth. Kubernetes & Docker You will have a strong hands on experience supporting a hybrid infrastructure environment, including: Kubernetes deployment and management across both bare metal and virtual environments. Strong physical networking experience with Cisco, Fortigate, and other major vendors, including BGP and OSPF. Expertise in Postgres database administration, including performance optimisation, tuning, and troubleshooting. Proven experience managing both Windows and Linux servers. Extensive knowledge of virtualisation technologies, including Kubernetes clusters , VMware , and Hyper-V. Strong hands-on experience with AWS infrastructure and O365 administration. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Mar 08, 2025
Full time
My client is a leading Solutions provider, looking for a Senior Systems Administrator to join their infrastructure team and take responsibility for managing their multi-site environment, covering both physical hardware and virtual infrastructure hosted in AWS. The successful candidate will be based full-time at our Manchester office , working closely with senior leadership to ensure our infrastructure can support both current operations and future business growth. Kubernetes & Docker You will have a strong hands on experience supporting a hybrid infrastructure environment, including: Kubernetes deployment and management across both bare metal and virtual environments. Strong physical networking experience with Cisco, Fortigate, and other major vendors, including BGP and OSPF. Expertise in Postgres database administration, including performance optimisation, tuning, and troubleshooting. Proven experience managing both Windows and Linux servers. Extensive knowledge of virtualisation technologies, including Kubernetes clusters , VMware , and Hyper-V. Strong hands-on experience with AWS infrastructure and O365 administration. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
6 month temp vacancy - Admin/PA support 14.76 per hour Location - Glasgow City Centre Working hours - 9am - 5pm Full on site Working days - Monday to Friday Our client in Glasgow City Centre are looking for an administrator/PA for some additional admin support in their team. This is a 6 month temporary position and will be starting with immediate effect. Please read below for more information. Duties and responsibilities PA support to the Head of Department including diary management, booking meetings and all other tasks as required. Coordinating recruitment and selection interviews including meeting candidates, updating databases. Collation of external examiner sample packs and assisting courses support team in keeping attendance records, booking rooms, catering requests, and updating University VLE. Service User and Carer Network administration - this includes maintenance of database including the coordination of taxis (pick-up/drop offs), catering, any payments etc normally vouchers. Committee Administration for all Committees (including QCT/Programme Team meetings). The role requires the staff member to proactively prepare agendas, write good quality minutes, update action trackers and take responsibility for progression of actions. Any other duties commensurate with the grade of this post. Experience: Experience of successfully dealing with a range of complex matters using initiative and judgement without recourse to seniors, except in exceptional circumstances. Excellent knowledge of University policy and procedure. Ability to work to tight deadline in a demanding environment. Ability to analyse data and produce informative management reports. Demonstrable experience of developing effective relationships with both external and internal stakeholders. Job Related Skills An ability to understand the operational needs of the Department. Contribute to achieving objectives outlined in the Departmental strategic plan. Excellent IT literacy, including an excellent understanding of Microsoft Office, Microsoft Teams, SharePoint, Power Automate, Power BI, and the University VLE. Enhanced Excel skills, working with complex formula and able to convert data for review i.e. pivot tables. Proven analytical, problem solving, and decision-making skills. Excellent interpersonal, communication and team working skills. Excellent organisation and prioritising skills. Excellent written and numeracy skills. Personal Attributes Can-do, positive attitude. Proactive and applies initiative to maintain progress and is naturally organised and forward-thinking. Confident communicator who is robust and resilient, with the ability to establish credibility at all levels. Professional integrity - is trusted, takes responsibility and willing to learn, is credible and consistent, has self-awareness and strives to develop their qualities and skills. Ability to manage the demanding workloads. Other requirements: This post will be delivered on campus 5 days a week to ensure the candidate is supported effectively. Hybrid or off campus working is not on offer for this role. If you are an experienced administrator and proficient with InDesign, please submit your CV or call Louise on (phone number removed). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Mar 08, 2025
Seasonal
6 month temp vacancy - Admin/PA support 14.76 per hour Location - Glasgow City Centre Working hours - 9am - 5pm Full on site Working days - Monday to Friday Our client in Glasgow City Centre are looking for an administrator/PA for some additional admin support in their team. This is a 6 month temporary position and will be starting with immediate effect. Please read below for more information. Duties and responsibilities PA support to the Head of Department including diary management, booking meetings and all other tasks as required. Coordinating recruitment and selection interviews including meeting candidates, updating databases. Collation of external examiner sample packs and assisting courses support team in keeping attendance records, booking rooms, catering requests, and updating University VLE. Service User and Carer Network administration - this includes maintenance of database including the coordination of taxis (pick-up/drop offs), catering, any payments etc normally vouchers. Committee Administration for all Committees (including QCT/Programme Team meetings). The role requires the staff member to proactively prepare agendas, write good quality minutes, update action trackers and take responsibility for progression of actions. Any other duties commensurate with the grade of this post. Experience: Experience of successfully dealing with a range of complex matters using initiative and judgement without recourse to seniors, except in exceptional circumstances. Excellent knowledge of University policy and procedure. Ability to work to tight deadline in a demanding environment. Ability to analyse data and produce informative management reports. Demonstrable experience of developing effective relationships with both external and internal stakeholders. Job Related Skills An ability to understand the operational needs of the Department. Contribute to achieving objectives outlined in the Departmental strategic plan. Excellent IT literacy, including an excellent understanding of Microsoft Office, Microsoft Teams, SharePoint, Power Automate, Power BI, and the University VLE. Enhanced Excel skills, working with complex formula and able to convert data for review i.e. pivot tables. Proven analytical, problem solving, and decision-making skills. Excellent interpersonal, communication and team working skills. Excellent organisation and prioritising skills. Excellent written and numeracy skills. Personal Attributes Can-do, positive attitude. Proactive and applies initiative to maintain progress and is naturally organised and forward-thinking. Confident communicator who is robust and resilient, with the ability to establish credibility at all levels. Professional integrity - is trusted, takes responsibility and willing to learn, is credible and consistent, has self-awareness and strives to develop their qualities and skills. Ability to manage the demanding workloads. Other requirements: This post will be delivered on campus 5 days a week to ensure the candidate is supported effectively. Hybrid or off campus working is not on offer for this role. If you are an experienced administrator and proficient with InDesign, please submit your CV or call Louise on (phone number removed). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Job Title: ICT Database Specialist Location : South Wales Police Headquarters, Bridgend, Wales Salary: £45,147 - £52,491 Job Type: Permanent / Full time About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a skilled and motivated Database and Application Delivery Specialist. As a Database and Application Delivery Specialist, you will be a key member of the ICT Database team responsible for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring data integrity, security, and availability as well as driving process improvements and enhancing system performance. The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: To develop and maintain the Force's underlying Database infrastructure thereby allowing South Wales Police to function in an efficient and operationally beneficial manner. To analyse the performance of the database infrastructure and fine tune where applicable. To design, develop, test and deploy complex databases. Create and maintain documentation for database and application processes. Ensure data integrity and security for all databases. Provide technical support and troubleshoot issues related to database and applications. About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience and knowledge of the following technologies, concepts, and procedures: RDBMS technologies (largely Microsoft SQL Server) Database Backup Database Recovery Database Security Database Performance Tuning and Optimisation Database client software configuration Database Capacity Planning Strong knowledge of SQL databases Experience in database administration Must be aware of the strategic operational implications of effective Database technologies upon the organisation. Benefits: The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Database Administrator (DBA), Senior Database Engineer, Data Management Specialist, Database Systems Architect, and Cloud Database Specialist may also be considered.
Mar 07, 2025
Full time
Job Title: ICT Database Specialist Location : South Wales Police Headquarters, Bridgend, Wales Salary: £45,147 - £52,491 Job Type: Permanent / Full time About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join! About the role: We are seeking a skilled and motivated Database and Application Delivery Specialist. As a Database and Application Delivery Specialist, you will be a key member of the ICT Database team responsible for scoping, installing, configuring, supporting, and optimizing our databases (predominantly Microsoft SQL) of Local and National policing services within Wales and the UK police service and delivering applications to various clients. Within the role, you may supervise junior ICT Specialists, and you will play a crucial role in ensuring data integrity, security, and availability as well as driving process improvements and enhancing system performance. The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Duties and Responsibilities: To develop and maintain the Force's underlying Database infrastructure thereby allowing South Wales Police to function in an efficient and operationally beneficial manner. To analyse the performance of the database infrastructure and fine tune where applicable. To design, develop, test and deploy complex databases. Create and maintain documentation for database and application processes. Ensure data integrity and security for all databases. Provide technical support and troubleshoot issues related to database and applications. About you: Must be qualified to Degree level standard or be able to demonstrate equivalent skills and abilities. Experience and knowledge of the following technologies, concepts, and procedures: RDBMS technologies (largely Microsoft SQL Server) Database Backup Database Recovery Database Security Database Performance Tuning and Optimisation Database client software configuration Database Capacity Planning Strong knowledge of SQL databases Experience in database administration Must be aware of the strategic operational implications of effective Database technologies upon the organisation. Benefits: The Database Specialist role works in the Technical Delivery section of the ICT Department and reports to the Database Team Manager. Our Information and Communications Technology Department (ICT) has a wide and varied range of responsibilities from 1st line service desk, 2nd line technical support to 3rd line specialist technical architect/design. ICT are also responsible for IT Security management, Service Management, Business Support and Project Management that maintain and continuously improve critical services, software, platforms, and hardware required throughout the full IT lifecycle. This underpins the delivery of secure and timely 24/7 operations for approximately 10,000 users across 100 geographical locations supporting over 20,000 computers including multiple datacentres together with the underlying network, physical and virtual (including cloud services) IT infrastructure. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of Database Administrator (DBA), Senior Database Engineer, Data Management Specialist, Database Systems Architect, and Cloud Database Specialist may also be considered.
Are you passionate about creating seamless and memorable experiences for your customer or client? Do you have a knack for organisation and attention to detail? We have a great opportunity to join a vibrant and growing business where you will play a vital role in ensuring clients have a gold level customer experience, plus give you the opportunity to develop in this thriving business! Job Title: Travel & Accommodation Administrator Location: Exeter Salary: 24,250 DOE PA plus generous performance related bonuses! Hours: Monday-Friday 8:45am-5:30pm Benefits: Wow! This company is all about the culture and has an impressive benefits package to offer! 25 days holiday (plus Bank holidays) plus an additional 2 days off for wellbeing taking that to 27! Contributory pension, private healthcare, free eye tests, and 24 hour access to a GP are also in the package as well as long service awards! There are many social and company events with the opportunities to be apart of employee-led committees. On joining the company, you will receive a welcome box of goodies and a companywide induction programme! This company genuinely knows the importance of a positive working culture and looking after their employees, providing employees the opportunity to be apart of fast growing, accommodation industry and the opportunity to travel The Company: An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients. The Role: We have a fantastic opportunity for someone with excellent customer services skills to join this busy and growing department as a Travel & Accommodation Administrator. You will be part of a team responsible for supporting the Account Managers and Senior Account Managers, providing new and retained clients and guests with serviced apartment quotes around the world in a timely and accurate fashion, offering clients a worldwide network of approved and assured serviced apartments in key business destinations. Speaking with the extensive supply chain, you will find the best rates and availability in line with customer requirements, make bookings and ensure a smooth stay for your guest, whatever their needs are in line with clear targets. Key Duties: Manage travel arrangements for guests, including transportation, accommodation, and any special requests. Coordinate with travel agencies, hotels, and other service providers to secure bookings and negotiate favourable rates. Booking administration and office support, maintaining system notes, raising invoices Maximise all opportunities to develop and nurture new and existing relationships (clients, suppliers, colleagues etc.) Collaborate with other departments to ensure a smooth flow of information and efficient operations Follow and support company policies and procedures This list is not exhaustive but covers most of what is expected The Candidate: Excellent customer service Excellent communication skills both verbal and written Highly motivated with a positive 'can do' attitude Adaptable to the needs of the business Continually seek personal and professional development Excellent time management skills High attention to detail Commercially astute and confident to work to KPI's Confident with IT to include Microsoft Office products and CRMs This role is particularly suited to someone that has worked extensively with customers and building relationships is one of your key traits and abilities. If you have a collaborative work ethic, positive outlook, high levels of motivation and are looking for an exciting new opportunity with a forward-thinking modern company then we would love to hear from you! TO APPLY: Please either apply online, email your CV to (url removed) or call (phone number removed) to speak to Ellie and discuss the role in more detail. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 06, 2025
Full time
Are you passionate about creating seamless and memorable experiences for your customer or client? Do you have a knack for organisation and attention to detail? We have a great opportunity to join a vibrant and growing business where you will play a vital role in ensuring clients have a gold level customer experience, plus give you the opportunity to develop in this thriving business! Job Title: Travel & Accommodation Administrator Location: Exeter Salary: 24,250 DOE PA plus generous performance related bonuses! Hours: Monday-Friday 8:45am-5:30pm Benefits: Wow! This company is all about the culture and has an impressive benefits package to offer! 25 days holiday (plus Bank holidays) plus an additional 2 days off for wellbeing taking that to 27! Contributory pension, private healthcare, free eye tests, and 24 hour access to a GP are also in the package as well as long service awards! There are many social and company events with the opportunities to be apart of employee-led committees. On joining the company, you will receive a welcome box of goodies and a companywide induction programme! This company genuinely knows the importance of a positive working culture and looking after their employees, providing employees the opportunity to be apart of fast growing, accommodation industry and the opportunity to travel The Company: An award-winning global supplier of serviced accommodation working with a portfolio of large international corporate clients. The Role: We have a fantastic opportunity for someone with excellent customer services skills to join this busy and growing department as a Travel & Accommodation Administrator. You will be part of a team responsible for supporting the Account Managers and Senior Account Managers, providing new and retained clients and guests with serviced apartment quotes around the world in a timely and accurate fashion, offering clients a worldwide network of approved and assured serviced apartments in key business destinations. Speaking with the extensive supply chain, you will find the best rates and availability in line with customer requirements, make bookings and ensure a smooth stay for your guest, whatever their needs are in line with clear targets. Key Duties: Manage travel arrangements for guests, including transportation, accommodation, and any special requests. Coordinate with travel agencies, hotels, and other service providers to secure bookings and negotiate favourable rates. Booking administration and office support, maintaining system notes, raising invoices Maximise all opportunities to develop and nurture new and existing relationships (clients, suppliers, colleagues etc.) Collaborate with other departments to ensure a smooth flow of information and efficient operations Follow and support company policies and procedures This list is not exhaustive but covers most of what is expected The Candidate: Excellent customer service Excellent communication skills both verbal and written Highly motivated with a positive 'can do' attitude Adaptable to the needs of the business Continually seek personal and professional development Excellent time management skills High attention to detail Commercially astute and confident to work to KPI's Confident with IT to include Microsoft Office products and CRMs This role is particularly suited to someone that has worked extensively with customers and building relationships is one of your key traits and abilities. If you have a collaborative work ethic, positive outlook, high levels of motivation and are looking for an exciting new opportunity with a forward-thinking modern company then we would love to hear from you! TO APPLY: Please either apply online, email your CV to (url removed) or call (phone number removed) to speak to Ellie and discuss the role in more detail. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
