The role We are looking for a bright and enthusiastic Senior Manager to work within our Tax Advisory Team. The successful candidate will play a critical role in providing bespoke tax advisory services to high-net-worth and ultra-high-net-worth individuals, entrepreneurs, family offices, and trusts. You will be responsible for managing a portfolio of clients, delivering excellent tax advice, and supporting the firm's business development initiatives. This successful candidate will possess strong tax technical expertise (including advising international/non-dom clients), leadership abilities, and the ability to foster client relationships. The Tax Advisory Team advises individuals and their associated entities. The team provides UK tax advisory services to both UK based wealthy families, as well as those with international affairs, and includes advising on all aspects of their personal tax affairs as well as the tax position for their trust and corporate structures. The individual will have an opportunity to craft their own specialism following a more international or domestic private client portfolio to assist with a wide range of technical matters. The overall aim of the role is to provide outstanding client service in a professional and efficient manner, tailored to give the client the benefit of exceptional advice and maximum added value. The responsibilities Support the Engagement Partner through the client's objectives and deliver on technical demands to provide excellent tax advice and service. Lead on client engagements and liaise with specialist teams (e.g. corporate tax, accounts, audit, payroll) to ensure timely delivery of work and handle ad hoc queries. Ensure deliverables are prepared within the set time frame. Provide advisory services on tax efficient wealth structuring, trusts, estate planning, and succession planning. Mentor junior team members, imparting technical guidance and feeding back on performance. Provide excellent client management skills including budgeting, invoicing and handling ad hoc queries. Pursue opportunities to grow the private client practice through referrals, networking, and contributing to pitches. You The successful applicant will be enthusiastic and technically capable, with excellent interpersonal and organisational skills. The position will require a high level of teamwork and commitment, with the ability to manage deadlines and run multiple projects concurrently. Candidates should be self motivated, display a positive approach, and get things done. They must possess confidence and professionalism to establish credibility at all levels, be commercially minded, and have a clear perception of client requirements. Technical skills are important; the successful candidate will have a proven track record of leading engagements with HNWI/UHNWI families. This position also requires a team orientated and flexible personality, alongside experience in organising the delivery of tax work, problem solving, and using their own initiative. The candidate will possess a wide range of financial and tax advisory experience, including involvement in all aspects of personal tax compliance and advisory services, and experience managing a demanding portfolio. Candidates must be professionally qualified (CTA, ATT, ACA/ACCA, STEP or equivalent) with relevant experience. The firm will provide training and support to help develop the successful candidate's specialist knowledge and capabilities. For the right individual, there is scope to progress quickly within the team. Reward and benefits A 35 hour working week with a hybrid working policy with the flexibility to work from home for up to three days per week (our core hours are 10 4). Excellent benefits including a contributory pension scheme, 25 days annual leave, life assurance cover, and flexible benefits and family friendly policies. Eligibility for the firm's Profit Sharing Plan, paid in December. Eligibility for the discretionary bonus scheme. Equality, Diversity & Inclusion Equality, diversity and inclusion is a top priority for us. With our ED&I strategy, Everyone Belongs, we are building on our positive work culture and implementing initiatives to improve diversity and strengthen our equitable culture of inclusion, led from the top.
Jul 18, 2026
Full time
The role We are looking for a bright and enthusiastic Senior Manager to work within our Tax Advisory Team. The successful candidate will play a critical role in providing bespoke tax advisory services to high-net-worth and ultra-high-net-worth individuals, entrepreneurs, family offices, and trusts. You will be responsible for managing a portfolio of clients, delivering excellent tax advice, and supporting the firm's business development initiatives. This successful candidate will possess strong tax technical expertise (including advising international/non-dom clients), leadership abilities, and the ability to foster client relationships. The Tax Advisory Team advises individuals and their associated entities. The team provides UK tax advisory services to both UK based wealthy families, as well as those with international affairs, and includes advising on all aspects of their personal tax affairs as well as the tax position for their trust and corporate structures. The individual will have an opportunity to craft their own specialism following a more international or domestic private client portfolio to assist with a wide range of technical matters. The overall aim of the role is to provide outstanding client service in a professional and efficient manner, tailored to give the client the benefit of exceptional advice and maximum added value. The responsibilities Support the Engagement Partner through the client's objectives and deliver on technical demands to provide excellent tax advice and service. Lead on client engagements and liaise with specialist teams (e.g. corporate tax, accounts, audit, payroll) to ensure timely delivery of work and handle ad hoc queries. Ensure deliverables are prepared within the set time frame. Provide advisory services on tax efficient wealth structuring, trusts, estate planning, and succession planning. Mentor junior team members, imparting technical guidance and feeding back on performance. Provide excellent client management skills including budgeting, invoicing and handling ad hoc queries. Pursue opportunities to grow the private client practice through referrals, networking, and contributing to pitches. You The successful applicant will be enthusiastic and technically capable, with excellent interpersonal and organisational skills. The position will require a high level of teamwork and commitment, with the ability to manage deadlines and run multiple projects concurrently. Candidates should be self motivated, display a positive approach, and get things done. They must possess confidence and professionalism to establish credibility at all levels, be commercially minded, and have a clear perception of client requirements. Technical skills are important; the successful candidate will have a proven track record of leading engagements with HNWI/UHNWI families. This position also requires a team orientated and flexible personality, alongside experience in organising the delivery of tax work, problem solving, and using their own initiative. The candidate will possess a wide range of financial and tax advisory experience, including involvement in all aspects of personal tax compliance and advisory services, and experience managing a demanding portfolio. Candidates must be professionally qualified (CTA, ATT, ACA/ACCA, STEP or equivalent) with relevant experience. The firm will provide training and support to help develop the successful candidate's specialist knowledge and capabilities. For the right individual, there is scope to progress quickly within the team. Reward and benefits A 35 hour working week with a hybrid working policy with the flexibility to work from home for up to three days per week (our core hours are 10 4). Excellent benefits including a contributory pension scheme, 25 days annual leave, life assurance cover, and flexible benefits and family friendly policies. Eligibility for the firm's Profit Sharing Plan, paid in December. Eligibility for the discretionary bonus scheme. Equality, Diversity & Inclusion Equality, diversity and inclusion is a top priority for us. With our ED&I strategy, Everyone Belongs, we are building on our positive work culture and implementing initiatives to improve diversity and strengthen our equitable culture of inclusion, led from the top.
Job Overview We are seeking an Associate Partner to drive large scale Retail Transformation Programmes within the Consumer Goods & Grocery sector. Core Capabilities (Responsibilities) Lead large scale retail transformation programmes (business + IT) Own delivery across multi workstream programmes (Supply Chain, Finance, Merchandising, Store Operations, Digital) Define and drive programme roadmap, governance and delivery strategy Ensure alignment across business transformation and technology enablement (SAP S/4) Lead SAP S/4 enabled transformation programmes Guide programme architecture, deployment models and rollout strategies Act as a primary interface to Executive Board and Steering Committees Influence senior stakeholders across: Oversee delivery across multiple concurrent workstreams Manage dependencies, risks and interlocks Ensure programme execution Design and enforce programme governance frameworks Provide transparent reporting to steering forums Bring deep grocery/retail industry expertise to transformation programmes Build trusted client relationships at senior levels Support growth of Retail & Consumer Goods consulting practice Identify opportunities to scale transformation programmes and expand scope Experience Required 15+ years of consulting and/or industry experience Senior consulting leader (Associate Partner / Executive Director level) Industry expertise (Retail/Grocery) Program leadership Technology transformation (SAP S/4) Proven ability to operate in high stakes, board level environments Previous experience of contributing to proposals and RFP responses and client pursuits in large global accounts Benefits We offer industry leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals.
Jul 18, 2026
Full time
Job Overview We are seeking an Associate Partner to drive large scale Retail Transformation Programmes within the Consumer Goods & Grocery sector. Core Capabilities (Responsibilities) Lead large scale retail transformation programmes (business + IT) Own delivery across multi workstream programmes (Supply Chain, Finance, Merchandising, Store Operations, Digital) Define and drive programme roadmap, governance and delivery strategy Ensure alignment across business transformation and technology enablement (SAP S/4) Lead SAP S/4 enabled transformation programmes Guide programme architecture, deployment models and rollout strategies Act as a primary interface to Executive Board and Steering Committees Influence senior stakeholders across: Oversee delivery across multiple concurrent workstreams Manage dependencies, risks and interlocks Ensure programme execution Design and enforce programme governance frameworks Provide transparent reporting to steering forums Bring deep grocery/retail industry expertise to transformation programmes Build trusted client relationships at senior levels Support growth of Retail & Consumer Goods consulting practice Identify opportunities to scale transformation programmes and expand scope Experience Required 15+ years of consulting and/or industry experience Senior consulting leader (Associate Partner / Executive Director level) Industry expertise (Retail/Grocery) Program leadership Technology transformation (SAP S/4) Proven ability to operate in high stakes, board level environments Previous experience of contributing to proposals and RFP responses and client pursuits in large global accounts Benefits We offer industry leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals.
Salary: Competitive + Car Allowance & Benefits Head of Retail - South Working Pattern: Full Time Contract Type: Permanent As a Head of Retail, you'll set the strategic direction for part of Matalan's UK store estate in the South, empowering Regional Managers to deliver strong commercial results, operational excellence and an exceptional omni channel customer experience. You will represent retail across the business, enhance cross functional alignment and ensure the retail perspective informs key decisions and drives performance. Key Responsibilities Lead the operational delivery of Matalan's retail strategy across your regions, aligned to the 5 year plan and key business priorities. Drive consistent execution of the retail plan through one best way, ensuring strong EBITDA performance and high standards of visual execution. Translate strategic goals into clear operational actions that drive performance, consistency and a great customer experience across all stores. Own performance across key retail KPIs including sales, profit, productivity, customer satisfaction and colleague engagement. Own the execution of the new and refresh store programme across regions, as a key part of the business strategy. Drive agility and pace, adapting interventions to meet local performance trends, customer needs and opportunities. Own and lead Quarterly Business Reviews (QBRs) across regions, ensuring robust performance discussions, clear accountability and aligned action plans. Leadership and Team Development Lead, coach and inspire a team of Regional Managers, building a high performing, commercially capable leadership team. Create a culture of continuous learning, inclusion and accountability where leaders feel empowered to make decisions. Strengthen succession across retail by identifying, developing and retaining high potential talent and building out the long term succession for new stores and future pipeline. Role model and lead Matalan's values through consistent, purposeful leadership, setting the cultural tone across retail and championing the values as they are launched across the business. Champion colleague engagement and ensure teams feel supported, connected and valued. Customer and Commercial Focus Drive a customer first mindset, raising standards and ensuring a consistently great shopping experience. Lead commercial execution across regions, partnering with buying, customer and VM teams to activate campaigns and tailor activity to customer needs. Hold full P&L responsibility for your regions, identifying opportunities to improve cost, productivity and profitability. Influence pricing, promotional and trading decisions through clear insight and regional expertise. Operational Excellence Collaborate with the Director of Retail Operations to embed "One Best Way" processes, enabling consistency, efficiency and high quality execution. Use insight and data to drive continuous improvement, simplify processes and remove barriers to performance. Lead delivery of the shrink, risk and compliance agenda across stores, ensuring strong governance and ownership. Ensure operational readiness for new store formats, technology enhancements and future omnichannel capabilities. Maintain retail business continuity, ensuring smooth and effective day to day operations. Cross Functional Collaboration Act as the primary retail interface into key business areas, ensuring retail has a strong voice in shaping initiatives, decisions and priorities. Work closely with property and store development on store refreshes, new openings and site plans. Collaborate with trading, customer, VM, finance, people and supply chain to embed retail considerations early. Represent retail in business wide planning forums, ensuring stores are set up to deliver new models, trials and transformation activity. KPIs and Measures of Success Stores sales and EBITDA performance Customer satisfaction and NPS Shrink and risk compliance Colleague engagement and leadership capability Regional consistency, pace and quality of execution Experience Leadership and Growth Planning Beneficial experience would be to have worked in a similar level role in a Retail / Fashion business. Experience leading large scale, multi site retail operations across multiple regions with accountability for commercial and people performance. Proven track record of building and developing high performing teams and driving empowerment and accountability with senior leaders. Experience shaping and embedding culture across a dispersed workforce. Strong experience partnering with senior stakeholders up to board level on business decisions, change programmes and investment priorities. Commercial Acumen Strong commercial instincts with the ability to interpret insight, drive action and influence change at pace. Deep understanding of store operations and the levers that drive sales, profit and customer experience. Demonstrated ability to optimise P&L performance through cost control, productivity improvements and commercial activation. Collaboration and Stakeholder Management Skilled at influencing senior stakeholders and working collaboratively across functions. Proven experience delivering cross functional projects and landing operational change effectively. Strong, clear communication skills with the ability to engage, align and challenge when needed. Analytical and Insight Driven Demonstrates deep capability in analysing data, insight and customer feedback to diagnose root causes and inform high quality decisions. Able to simplify complexity, identify root causes and communicate clear actions. Benefits Generous Company Bonus Healthcare - Self and Family Birthday Early Finish 20% Discount for you and a friend And many more
Jul 18, 2026
Full time
Salary: Competitive + Car Allowance & Benefits Head of Retail - South Working Pattern: Full Time Contract Type: Permanent As a Head of Retail, you'll set the strategic direction for part of Matalan's UK store estate in the South, empowering Regional Managers to deliver strong commercial results, operational excellence and an exceptional omni channel customer experience. You will represent retail across the business, enhance cross functional alignment and ensure the retail perspective informs key decisions and drives performance. Key Responsibilities Lead the operational delivery of Matalan's retail strategy across your regions, aligned to the 5 year plan and key business priorities. Drive consistent execution of the retail plan through one best way, ensuring strong EBITDA performance and high standards of visual execution. Translate strategic goals into clear operational actions that drive performance, consistency and a great customer experience across all stores. Own performance across key retail KPIs including sales, profit, productivity, customer satisfaction and colleague engagement. Own the execution of the new and refresh store programme across regions, as a key part of the business strategy. Drive agility and pace, adapting interventions to meet local performance trends, customer needs and opportunities. Own and lead Quarterly Business Reviews (QBRs) across regions, ensuring robust performance discussions, clear accountability and aligned action plans. Leadership and Team Development Lead, coach and inspire a team of Regional Managers, building a high performing, commercially capable leadership team. Create a culture of continuous learning, inclusion and accountability where leaders feel empowered to make decisions. Strengthen succession across retail by identifying, developing and retaining high potential talent and building out the long term succession for new stores and future pipeline. Role model and lead Matalan's values through consistent, purposeful leadership, setting the cultural tone across retail and championing the values as they are launched across the business. Champion colleague engagement and ensure teams feel supported, connected and valued. Customer and Commercial Focus Drive a customer first mindset, raising standards and ensuring a consistently great shopping experience. Lead commercial execution across regions, partnering with buying, customer and VM teams to activate campaigns and tailor activity to customer needs. Hold full P&L responsibility for your regions, identifying opportunities to improve cost, productivity and profitability. Influence pricing, promotional and trading decisions through clear insight and regional expertise. Operational Excellence Collaborate with the Director of Retail Operations to embed "One Best Way" processes, enabling consistency, efficiency and high quality execution. Use insight and data to drive continuous improvement, simplify processes and remove barriers to performance. Lead delivery of the shrink, risk and compliance agenda across stores, ensuring strong governance and ownership. Ensure operational readiness for new store formats, technology enhancements and future omnichannel capabilities. Maintain retail business continuity, ensuring smooth and effective day to day operations. Cross Functional Collaboration Act as the primary retail interface into key business areas, ensuring retail has a strong voice in shaping initiatives, decisions and priorities. Work closely with property and store development on store refreshes, new openings and site plans. Collaborate with trading, customer, VM, finance, people and supply chain to embed retail considerations early. Represent retail in business wide planning forums, ensuring stores are set up to deliver new models, trials and transformation activity. KPIs and Measures of Success Stores sales and EBITDA performance Customer satisfaction and NPS Shrink and risk compliance Colleague engagement and leadership capability Regional consistency, pace and quality of execution Experience Leadership and Growth Planning Beneficial experience would be to have worked in a similar level role in a Retail / Fashion business. Experience leading large scale, multi site retail operations across multiple regions with accountability for commercial and people performance. Proven track record of building and developing high performing teams and driving empowerment and accountability with senior leaders. Experience shaping and embedding culture across a dispersed workforce. Strong experience partnering with senior stakeholders up to board level on business decisions, change programmes and investment priorities. Commercial Acumen Strong commercial instincts with the ability to interpret insight, drive action and influence change at pace. Deep understanding of store operations and the levers that drive sales, profit and customer experience. Demonstrated ability to optimise P&L performance through cost control, productivity improvements and commercial activation. Collaboration and Stakeholder Management Skilled at influencing senior stakeholders and working collaboratively across functions. Proven experience delivering cross functional projects and landing operational change effectively. Strong, clear communication skills with the ability to engage, align and challenge when needed. Analytical and Insight Driven Demonstrates deep capability in analysing data, insight and customer feedback to diagnose root causes and inform high quality decisions. Able to simplify complexity, identify root causes and communicate clear actions. Benefits Generous Company Bonus Healthcare - Self and Family Birthday Early Finish 20% Discount for you and a friend And many more
Role: HR Advisor Type: Permanent Salary: 37,932 to 47,816 per annum Hybrid: Office, Remote and Customer Sites Location: Herefordshire, due to the nature of the role, own transport/driving would be essential Sellick Partnership is partnering with a well-established and commercially focused organisation to recruit a Senior HR Advisor on a permanent basis. The responsibilities of the HR Advisor will be: Providing high-quality, business-focused HR advice to schools, academies and education clients across a broad range of employee relations matters Managing complex casework including disciplinary, grievance, capability, absence management, redundancy and organisational change Advising on education specific terms and conditions, ensuring compliance with relevant national frameworks and statutory guidance Supporting schools through restructuring, consultation exercises and TUPE transfers, including academy conversions Building strong working relationships with headteachers, governors and senior leaders, offering pragmatic and risk aware advice Leading or contributing to policy development and reviewing procedures in line with legislative updates and best practice Delivering training workshops to school leaders and managers on key HR topics Acting as an investigating officer where required, producing clear reports and recommendations Working collaboratively with trade unions and supporting formal consultation processes Contributing to project work and supporting service delivery in line with agreed service standards The ideal candidate for the HR Advisor role will have: Proven experience advising on a wide range of HR matters within an education or similarly regulated environment Strong working knowledge of UK employment law and its practical application within schools Experience supporting formal hearings and managing complex employee relations cases end to end Familiarity with nationally agreed pay and conditions frameworks applicable to school staff Experience operating within a unionised environment and engaging in consultation processes The ability to influence senior stakeholders and provide clear, confident advice in challenging situations Strong organisational skills with the ability to manage a varied and demanding caseload Fully CIPD qualified or equivalent experience, with evidence of ongoing professional development A flexible approach and willingness to travel to client sites as required How to apply for the HR Advisor role: If you believe that you are well suited to this excellent opportunity of HR Advisor, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, the successful applicants interviews will be arranged as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 18, 2026
Full time
Role: HR Advisor Type: Permanent Salary: 37,932 to 47,816 per annum Hybrid: Office, Remote and Customer Sites Location: Herefordshire, due to the nature of the role, own transport/driving would be essential Sellick Partnership is partnering with a well-established and commercially focused organisation to recruit a Senior HR Advisor on a permanent basis. The responsibilities of the HR Advisor will be: Providing high-quality, business-focused HR advice to schools, academies and education clients across a broad range of employee relations matters Managing complex casework including disciplinary, grievance, capability, absence management, redundancy and organisational change Advising on education specific terms and conditions, ensuring compliance with relevant national frameworks and statutory guidance Supporting schools through restructuring, consultation exercises and TUPE transfers, including academy conversions Building strong working relationships with headteachers, governors and senior leaders, offering pragmatic and risk aware advice Leading or contributing to policy development and reviewing procedures in line with legislative updates and best practice Delivering training workshops to school leaders and managers on key HR topics Acting as an investigating officer where required, producing clear reports and recommendations Working collaboratively with trade unions and supporting formal consultation processes Contributing to project work and supporting service delivery in line with agreed service standards The ideal candidate for the HR Advisor role will have: Proven experience advising on a wide range of HR matters within an education or similarly regulated environment Strong working knowledge of UK employment law and its practical application within schools Experience supporting formal hearings and managing complex employee relations cases end to end Familiarity with nationally agreed pay and conditions frameworks applicable to school staff Experience operating within a unionised environment and engaging in consultation processes The ability to influence senior stakeholders and provide clear, confident advice in challenging situations Strong organisational skills with the ability to manage a varied and demanding caseload Fully CIPD qualified or equivalent experience, with evidence of ongoing professional development A flexible approach and willingness to travel to client sites as required How to apply for the HR Advisor role: If you believe that you are well suited to this excellent opportunity of HR Advisor, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, the successful applicants interviews will be arranged as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Our client is a market leading manufacturer of products and solutions utilised within the construction industry. Applicants to the Assistant Production Manager vacancy invited from a wide range of manufacturing backgrounds. With plans for multi million pound investment and a new state of the art manufacturing facility, we are seeking an experienced Assistant Production manager to drive the business forward, taking manufacturing operations to the next level for production, planning, quality, H & S and overall efficiency. The business is part of a market-leading manufacturing group with multiple sites based across the UK. Working as part of the senior leadership team the Production Manager position is a senior level appointment, in which you will assume Manufacturing responsibility for one of their key operations, and multiple productions lines. What's in it for you as Assistant Production Manager? A salary of upto 75,000 Monday - Friday Working (8am-4pm) Employee benefits program Location - Dunbar, East Lothian Ability to join a market leading UK international manufacturing business Company Pension Genuine Career progression into further roles and training programs Roles and Responsibilities as Assistant Production manager Leadership of a team of circa 30 Operatives and 6 direct reports, 25 indirect reports, heavily automated process whilst seeking process implementation where possible The development and promotion of lean manufacturing techniques, such as 5s, 6 sigma, VSM, SMED, TPM, OEE etc, across manufacturing operations People Management, including the motivation and mentoring of your team to effectively problem solve and develop their careers, aligning the right level of leadership to drive the site and manufacturing lines forward To drive OTIF and ensure quality is maintained at every step of the manufacturing process Qualifications and Experience needed for the Assistant Production Manager Previous experience within a senior production/ manufacturing leadership position, e.g. Operations Manager, Manufacturing Manager, Production Manager, Shift Operations Manager, Shift Production Manager, Production Lead, etc Leadership and people management skills and the ability to build, motivate, develop and improve teams. The ability to lead production activities, KPI metrics, analysing results to recommend & implement required improvements in performance Experience within a fast-paced manufacturing / engineering environment, practically implementing continuous improvement tools and techniques - Lean and Six Sigma. It is essential that applicants to this vacancy are committed to a program of both personal and career development within the business The position reports to the Site Operations Manager and provides a high level of influence and autonomy within the business, along with opportunities for both personal and career development.
Jul 18, 2026
Full time
Our client is a market leading manufacturer of products and solutions utilised within the construction industry. Applicants to the Assistant Production Manager vacancy invited from a wide range of manufacturing backgrounds. With plans for multi million pound investment and a new state of the art manufacturing facility, we are seeking an experienced Assistant Production manager to drive the business forward, taking manufacturing operations to the next level for production, planning, quality, H & S and overall efficiency. The business is part of a market-leading manufacturing group with multiple sites based across the UK. Working as part of the senior leadership team the Production Manager position is a senior level appointment, in which you will assume Manufacturing responsibility for one of their key operations, and multiple productions lines. What's in it for you as Assistant Production Manager? A salary of upto 75,000 Monday - Friday Working (8am-4pm) Employee benefits program Location - Dunbar, East Lothian Ability to join a market leading UK international manufacturing business Company Pension Genuine Career progression into further roles and training programs Roles and Responsibilities as Assistant Production manager Leadership of a team of circa 30 Operatives and 6 direct reports, 25 indirect reports, heavily automated process whilst seeking process implementation where possible The development and promotion of lean manufacturing techniques, such as 5s, 6 sigma, VSM, SMED, TPM, OEE etc, across manufacturing operations People Management, including the motivation and mentoring of your team to effectively problem solve and develop their careers, aligning the right level of leadership to drive the site and manufacturing lines forward To drive OTIF and ensure quality is maintained at every step of the manufacturing process Qualifications and Experience needed for the Assistant Production Manager Previous experience within a senior production/ manufacturing leadership position, e.g. Operations Manager, Manufacturing Manager, Production Manager, Shift Operations Manager, Shift Production Manager, Production Lead, etc Leadership and people management skills and the ability to build, motivate, develop and improve teams. The ability to lead production activities, KPI metrics, analysing results to recommend & implement required improvements in performance Experience within a fast-paced manufacturing / engineering environment, practically implementing continuous improvement tools and techniques - Lean and Six Sigma. It is essential that applicants to this vacancy are committed to a program of both personal and career development within the business The position reports to the Site Operations Manager and provides a high level of influence and autonomy within the business, along with opportunities for both personal and career development.
Associate / Principal EcologistApplylocations: Edinburgh, Scotland: Glasgow, Scotland: Remote, Scotland: Remote, England: Newcastle upon Tyne, UKtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR-4472SLR has an excellent opportunity for an experienced ecological professional to join our European team at SLR's Associate or Principal level and based in our Scotland Team ideally near one of our regional offices in Glasgow or Edinburgh (remote home working working may be considered). You will play a managerial role in undertaking and delivering a range of projects across our business sectors, particularly including Renewables/Power, Energy Infrastructure and Built Environment. This role presents an exciting opportunity to be responsible for the delivery of ecology inputs to a wide range of projects, including renewables and residential development and corporate biodiversity policy and strategy. With over 200 experienced Ecology professionals undertaking a wide range of projects throughout the UK and Ireland, SLR Consulting leads the way in providing exemplar advice and services. We have a real passion for what we do and due to continued commercial success we have fantastic opportunities for experienced professionals to become part of the SLR team. The successful candidate would be able to demonstrate skills in a range of different areas of ecological consultancy practice, able to manage and mentor others in their chosen specialism and would ideally have an ecological specialism, whether it is habitat survey, protected species, ornithology or another skill. The candidate would also be able to demonstrate experience of business development, client and project management, preferably gained in a commercial consultancy environment. As a forward-thinking consultancy with ambitious growth plans, SLR is a global consultancy and offers significant potential for career development and enhancement depending on performance. Our One Team culture, and straightforward approach to project and budget management gives everyone the opportunity to progress and to work on interesting projects with valued clients. The Role This key position you will manage and oversee ecological aspects of projects, in addition to providing support and mentorship for the growing team. You would likely lead on: Management of ecological aspects of development and land management projects, advising clients on schemes in the renewable energy, built environment, infrastructure and mining and minerals sectors. Design and delivery of post-consent habitat management and monitoring strategies. Preparation of fee proposals and scope of works, report writing and technical review of peer and subcontractor reports. Supervision and mentoring of ecology staff. Based on skills and experience, the role may also include staff management and leading work on particular ecological specialisms. Scheduling, managing and ensuring delivery of complex ecological survey work packages on time and budget, using in-house and occasionally sub-contractor staff. Liaising with other SLR technical teams on a variety of subjects including planning, landscape, hydrology, noise and air quality whilst working closely with senior members of the ecology team in other SLR offices in the UK and other regions Seeking opportunities through coordinated business development to expand ecology and other services and capabilities in the region. About us SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With a passion for ecology, drive to deliver high quality work and for assisting the career development of other ecological professionals, you'll use your ecological specialism, whether it is habitat survey, protected species, ornithology or another skill, also able to demonstrate knowledge in a range of different areas of ecological consultancy practice. With an ability to lead and mentor others in your chosen specialism, you'll also have experience of business development, client and project management, preferably gained in a commercial consultancy environment. In addition you will bring: Demonstrable field survey skills, including surveying UK habitats, and survey and mitigation design for protected species. Demonstrable skills in project management, planning work in line with health and safety procedures, budget management and technical report preparation. Experience in the production and management of ecology chapters of Environmental Impact Assessments / Ecological Impact Assessments and Habitat Regulations Assessment. Experience in producing ecological enhancement plans and designing appropriate measures into schemes from an early project stage. A track record in project winning, delivery and management. Work experience within a range of sectors including renewables/power, infrastructure, built environmental and mining and minerals. Relevant degree level qualification plus appropriate level of membership of CIEEM or equivalent. Full driving licence valid in the UK. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. SLR Commitment - All applicants with a disability who meet the essential requirements for the job will be guaranteed an interview in line with our Disability Confident Committed status.
Jul 18, 2026
Full time
Associate / Principal EcologistApplylocations: Edinburgh, Scotland: Glasgow, Scotland: Remote, Scotland: Remote, England: Newcastle upon Tyne, UKtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR-4472SLR has an excellent opportunity for an experienced ecological professional to join our European team at SLR's Associate or Principal level and based in our Scotland Team ideally near one of our regional offices in Glasgow or Edinburgh (remote home working working may be considered). You will play a managerial role in undertaking and delivering a range of projects across our business sectors, particularly including Renewables/Power, Energy Infrastructure and Built Environment. This role presents an exciting opportunity to be responsible for the delivery of ecology inputs to a wide range of projects, including renewables and residential development and corporate biodiversity policy and strategy. With over 200 experienced Ecology professionals undertaking a wide range of projects throughout the UK and Ireland, SLR Consulting leads the way in providing exemplar advice and services. We have a real passion for what we do and due to continued commercial success we have fantastic opportunities for experienced professionals to become part of the SLR team. The successful candidate would be able to demonstrate skills in a range of different areas of ecological consultancy practice, able to manage and mentor others in their chosen specialism and would ideally have an ecological specialism, whether it is habitat survey, protected species, ornithology or another skill. The candidate would also be able to demonstrate experience of business development, client and project management, preferably gained in a commercial consultancy environment. As a forward-thinking consultancy with ambitious growth plans, SLR is a global consultancy and offers significant potential for career development and enhancement depending on performance. Our One Team culture, and straightforward approach to project and budget management gives everyone the opportunity to progress and to work on interesting projects with valued clients. The Role This key position you will manage and oversee ecological aspects of projects, in addition to providing support and mentorship for the growing team. You would likely lead on: Management of ecological aspects of development and land management projects, advising clients on schemes in the renewable energy, built environment, infrastructure and mining and minerals sectors. Design and delivery of post-consent habitat management and monitoring strategies. Preparation of fee proposals and scope of works, report writing and technical review of peer and subcontractor reports. Supervision and mentoring of ecology staff. Based on skills and experience, the role may also include staff management and leading work on particular ecological specialisms. Scheduling, managing and ensuring delivery of complex ecological survey work packages on time and budget, using in-house and occasionally sub-contractor staff. Liaising with other SLR technical teams on a variety of subjects including planning, landscape, hydrology, noise and air quality whilst working closely with senior members of the ecology team in other SLR offices in the UK and other regions Seeking opportunities through coordinated business development to expand ecology and other services and capabilities in the region. About us SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With a passion for ecology, drive to deliver high quality work and for assisting the career development of other ecological professionals, you'll use your ecological specialism, whether it is habitat survey, protected species, ornithology or another skill, also able to demonstrate knowledge in a range of different areas of ecological consultancy practice. With an ability to lead and mentor others in your chosen specialism, you'll also have experience of business development, client and project management, preferably gained in a commercial consultancy environment. In addition you will bring: Demonstrable field survey skills, including surveying UK habitats, and survey and mitigation design for protected species. Demonstrable skills in project management, planning work in line with health and safety procedures, budget management and technical report preparation. Experience in the production and management of ecology chapters of Environmental Impact Assessments / Ecological Impact Assessments and Habitat Regulations Assessment. Experience in producing ecological enhancement plans and designing appropriate measures into schemes from an early project stage. A track record in project winning, delivery and management. Work experience within a range of sectors including renewables/power, infrastructure, built environmental and mining and minerals. Relevant degree level qualification plus appropriate level of membership of CIEEM or equivalent. Full driving licence valid in the UK. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. SLR Commitment - All applicants with a disability who meet the essential requirements for the job will be guaranteed an interview in line with our Disability Confident Committed status.
Delta Capita is recruiting a Senior Sales Executive with a proven track record of originating and closing new business opportunities within Capital Markets. The successful candidate will bring a strong network across Tier 1 and Tier 2 banks and asset managers, with deep relationships across Operations, Regulatory Reporting, Technology and COO functions. As part of our growth strategy, we are seeking a driven Sales Executive to expand our client base across the US and EMEA, selling Delta Capita's market leading regulatory reporting technology, advisory and managed services solutions. You will own the full sales lifecycle, from prospect identification and opportunity origination through to contract signature, targeting senior stakeholders across Regulatory Reporting, Operations, Technology and COO functions. This is a hunter role suited to an ambitious sales professional with an established industry network and a passion for building new client relationships. Key Responsibilities Originate new client opportunities selling regulatory reporting solutions, advisory, and managed operations. Identify and develop prospects via existing network, cold outreach, LinkedIn, conferences, and referrals. Manage the entire sales cycle - from initial contact through to signed contract. Drive new business across the global regulatory landscape, which will include assurance and remediation opportunities. Promote services across global regulations, including assurance and remediation activity. Maintain accurate pipeline data in Salesforce and support internal reporting processes. Leverage internal experts to shape proposals and RFP responses. Manage internal stakeholders, ensuring effective communication and coordination across the organisation and at all levels of seniority. Required Experience Knowledge of regulatory reporting regulations with a focus on (US, European and APAC Regulations). Background in sales or client facing delivery within regulatory reporting, capital markets operations or fintech. Experience in selling technology or managed services into financial institutions. Extensive network of decision makers in (Tier 1 / Tier 2 banks and asset managers). Demonstrable experience managing complex, multi stakeholder sales cycles, including business, IT and procurement. The individual we hire will be: A self starter who can work in a growing commercial team. Someone excited to work in a fast moving environment. Come with ideas - our product, business development, marketing and delivery teams work collaboratively in driving business growth. A strong communicator with excellent presentation skills. How We Work Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. Who We Are Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain, providing technology based mutualised services for financial institutions for non differentiating services. Our three offerings are: SaaS regulatory reporting solutions Managed Services Advisory To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
Jul 18, 2026
Full time
Delta Capita is recruiting a Senior Sales Executive with a proven track record of originating and closing new business opportunities within Capital Markets. The successful candidate will bring a strong network across Tier 1 and Tier 2 banks and asset managers, with deep relationships across Operations, Regulatory Reporting, Technology and COO functions. As part of our growth strategy, we are seeking a driven Sales Executive to expand our client base across the US and EMEA, selling Delta Capita's market leading regulatory reporting technology, advisory and managed services solutions. You will own the full sales lifecycle, from prospect identification and opportunity origination through to contract signature, targeting senior stakeholders across Regulatory Reporting, Operations, Technology and COO functions. This is a hunter role suited to an ambitious sales professional with an established industry network and a passion for building new client relationships. Key Responsibilities Originate new client opportunities selling regulatory reporting solutions, advisory, and managed operations. Identify and develop prospects via existing network, cold outreach, LinkedIn, conferences, and referrals. Manage the entire sales cycle - from initial contact through to signed contract. Drive new business across the global regulatory landscape, which will include assurance and remediation opportunities. Promote services across global regulations, including assurance and remediation activity. Maintain accurate pipeline data in Salesforce and support internal reporting processes. Leverage internal experts to shape proposals and RFP responses. Manage internal stakeholders, ensuring effective communication and coordination across the organisation and at all levels of seniority. Required Experience Knowledge of regulatory reporting regulations with a focus on (US, European and APAC Regulations). Background in sales or client facing delivery within regulatory reporting, capital markets operations or fintech. Experience in selling technology or managed services into financial institutions. Extensive network of decision makers in (Tier 1 / Tier 2 banks and asset managers). Demonstrable experience managing complex, multi stakeholder sales cycles, including business, IT and procurement. The individual we hire will be: A self starter who can work in a growing commercial team. Someone excited to work in a fast moving environment. Come with ideas - our product, business development, marketing and delivery teams work collaboratively in driving business growth. A strong communicator with excellent presentation skills. How We Work Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. Who We Are Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain, providing technology based mutualised services for financial institutions for non differentiating services. Our three offerings are: SaaS regulatory reporting solutions Managed Services Advisory To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
The Role On behalf of our client, we are seeking a Quality Officer to join the team in Bristol on a 12-month fixed-term contract . The role focuses on conducting control and assurance reviews to support fair, compliant outcomes for clients and customers in line with FCA regulations and internal policies. Reporting to the Senior Operational Governance and CI Manager, the Quality Officer uses data-led exception monitoring to shape audit activity and support continuous improvement across the business. Responsibilities will include Conduct exception-based audits using data-driven anomalies, outliers and risk indicators. Deliver insight-led reviews that reflect real-world performance and customer outcomes. Provide clear, actionable feedback to operational teams and escalate systemic issues with supporting data. Identify root causes of errors and recommend appropriate corrective actions. Contribute to the development of audit templates and control criteria. Support ad-hoc tasks and projects as required. Create and distribute a quarterly blog highlighting key trends and quality insights. Participate in quality audit calibrations to ensure consistency across the team. The Person: Our client is looking for a meticulous, self-motivated individual who is passionate about delivering fair outcomes for customers, particularly vulnerable customers. The successful candidate will be a confident team player with a practical, client-focused approach. Excellent attention to detail and accurate record-keeping. Strong communication and collaboration skills. Basic proficiency with common computer applications. Excellent IT Skills The Salary £28,800 - £30,000 The Contract: 12 month fixed term contract The Hours Monday to Friday 9am - 5pm The Location Bristol (Central Bristol, no car parking) with hybrid working The Benefits 25 days annual leave, increasing to 30 days with length of service. Private medical insurance. Flexible benefits scheme. Hybrid working
Jul 18, 2026
Contractor
The Role On behalf of our client, we are seeking a Quality Officer to join the team in Bristol on a 12-month fixed-term contract . The role focuses on conducting control and assurance reviews to support fair, compliant outcomes for clients and customers in line with FCA regulations and internal policies. Reporting to the Senior Operational Governance and CI Manager, the Quality Officer uses data-led exception monitoring to shape audit activity and support continuous improvement across the business. Responsibilities will include Conduct exception-based audits using data-driven anomalies, outliers and risk indicators. Deliver insight-led reviews that reflect real-world performance and customer outcomes. Provide clear, actionable feedback to operational teams and escalate systemic issues with supporting data. Identify root causes of errors and recommend appropriate corrective actions. Contribute to the development of audit templates and control criteria. Support ad-hoc tasks and projects as required. Create and distribute a quarterly blog highlighting key trends and quality insights. Participate in quality audit calibrations to ensure consistency across the team. The Person: Our client is looking for a meticulous, self-motivated individual who is passionate about delivering fair outcomes for customers, particularly vulnerable customers. The successful candidate will be a confident team player with a practical, client-focused approach. Excellent attention to detail and accurate record-keeping. Strong communication and collaboration skills. Basic proficiency with common computer applications. Excellent IT Skills The Salary £28,800 - £30,000 The Contract: 12 month fixed term contract The Hours Monday to Friday 9am - 5pm The Location Bristol (Central Bristol, no car parking) with hybrid working The Benefits 25 days annual leave, increasing to 30 days with length of service. Private medical insurance. Flexible benefits scheme. Hybrid working
Private Client Tax Advisory Senior Manager Application Deadline: 31 July 2026 Department: Private Client Advisory Employment Type: Permanent Location: Newry Description DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world. EVERYONE HAS THE AABILITY TO SUCCEED- WE'LL HELP YOU GET THERE. Our people are at the heart of everything we do. We succeed together as one team, building strong client relationships through passion, empathy, and straightforward advice. That's what makes AAB different. We invest in brilliant talent across every area of the business, offering tailored training, professional qualifications, and continuous support to help you grow. Your growth matters to us. We'll give you the tools, encouragement, and opportunities to lead, learn, and make an impact. Guided by our six core values, we foster a culture where collaboration, trust, and enthusiasm thrive. AABSOLUTELY DEDICATED TO HELPING YOU ACHIEVE YOUR GOALS. At AAB, your career is what you make it. We are here to help you turn ambition into action, whether that's becoming a technical expert, a future leader, or someone who simply makes a difference every day. If you're ready to be part of a team that's united by purpose and driven by values, we'd love to hear from you. ESG COMMITTMENT We take our responsibility seriously. From reducing our environmental impact, to supporting education through training and talent programmes, to giving back to our local communities with our charitable initiative ABBIE- ESG is part of who we are. ROLE PURPOSE Key duties & responsibilities: Oversee and lead client projects, effectively project managing challenging technical advice managing and building client relationships delivering strategic advisory services across private client Be a vital part of the management team who is involved with day-to-day team operations, ensuring internal and external targets and deadlines are met, including supporting the leadership team in setting and delivering the strategic objectives of the department Play an active role in the development and growth of the firm by identifying and progressing opportunities to promote the business in the marketplace, seeking new opportunities and securing new work, with the support of the business development team work Be recognised as a "go to" technical expert in all areas of private client advice, such as Inheritance Tax, Trusts, Estates, succession planning and shareholder transactions and present as a specialist both internally and externally Review and sign off complex Self Assessment Tax Returns Liaise with external advisors as appropriate to deliver high level tax advice Provide quality briefing to staff on delegation of work, with appropriate and ongoing support Continually and independently develop technical expertise to maintain market leading specialist client service, sharing technical expertise with clients and wider market Take responsibility for sharing technical expertise across the team and wider firm to both manage and facilitate development of connected service lines Build practical solutions, offers recommendations and be able to demonstrate to clients the value of this work, with due regard for risk Actively maintain long standing, trusted client relationships on behalf of the firm Experience & qualifications Relevant professional tax qualification (e.g. CA, ATT, CTA, STEP or similar) Previous experience of working in a similar role including particular technical experience as detailed above. A knowledge of Irish Capital Taxes (CGT,CAT) and their interaction with their UK counterpart taxes is desirable. Expertise in advisory work Track record of handling a number of projects at one time Experience of managing a team Use of tax software, Ability to undertake independent technical research, preferably using Tolleys Guidance/ Library WHAT AAB OFFER We want you to feel supported inside and outside of work. That's why we offer a benefits package designed for your wellbeing, lifestyle, and career. Time Off & Family Support Annual leave (plus public holidays), with the option to buy or carry over leave Enhanced parental leave (maternity, paternity, adoption) Paid volunteering day to support causes that matter to you Health & Wellbeing Private Medical Insurance (PMI) for you and the option to cover family members Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support Death in Service benefit Financial Security Competitive pension scheme Life assurance policies to support you and your family Flexible & Agile Working Hybrid working model Agile working culture that supports flexible hours and smarter working Modern office spaces designed for collaboration, focus, and wellbeing Disclaimer Unsolicited CVs sent to AAB by Recruitment Agencies will not be accepted for this position. AAB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.
Jul 18, 2026
Full time
Private Client Tax Advisory Senior Manager Application Deadline: 31 July 2026 Department: Private Client Advisory Employment Type: Permanent Location: Newry Description DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world. EVERYONE HAS THE AABILITY TO SUCCEED- WE'LL HELP YOU GET THERE. Our people are at the heart of everything we do. We succeed together as one team, building strong client relationships through passion, empathy, and straightforward advice. That's what makes AAB different. We invest in brilliant talent across every area of the business, offering tailored training, professional qualifications, and continuous support to help you grow. Your growth matters to us. We'll give you the tools, encouragement, and opportunities to lead, learn, and make an impact. Guided by our six core values, we foster a culture where collaboration, trust, and enthusiasm thrive. AABSOLUTELY DEDICATED TO HELPING YOU ACHIEVE YOUR GOALS. At AAB, your career is what you make it. We are here to help you turn ambition into action, whether that's becoming a technical expert, a future leader, or someone who simply makes a difference every day. If you're ready to be part of a team that's united by purpose and driven by values, we'd love to hear from you. ESG COMMITTMENT We take our responsibility seriously. From reducing our environmental impact, to supporting education through training and talent programmes, to giving back to our local communities with our charitable initiative ABBIE- ESG is part of who we are. ROLE PURPOSE Key duties & responsibilities: Oversee and lead client projects, effectively project managing challenging technical advice managing and building client relationships delivering strategic advisory services across private client Be a vital part of the management team who is involved with day-to-day team operations, ensuring internal and external targets and deadlines are met, including supporting the leadership team in setting and delivering the strategic objectives of the department Play an active role in the development and growth of the firm by identifying and progressing opportunities to promote the business in the marketplace, seeking new opportunities and securing new work, with the support of the business development team work Be recognised as a "go to" technical expert in all areas of private client advice, such as Inheritance Tax, Trusts, Estates, succession planning and shareholder transactions and present as a specialist both internally and externally Review and sign off complex Self Assessment Tax Returns Liaise with external advisors as appropriate to deliver high level tax advice Provide quality briefing to staff on delegation of work, with appropriate and ongoing support Continually and independently develop technical expertise to maintain market leading specialist client service, sharing technical expertise with clients and wider market Take responsibility for sharing technical expertise across the team and wider firm to both manage and facilitate development of connected service lines Build practical solutions, offers recommendations and be able to demonstrate to clients the value of this work, with due regard for risk Actively maintain long standing, trusted client relationships on behalf of the firm Experience & qualifications Relevant professional tax qualification (e.g. CA, ATT, CTA, STEP or similar) Previous experience of working in a similar role including particular technical experience as detailed above. A knowledge of Irish Capital Taxes (CGT,CAT) and their interaction with their UK counterpart taxes is desirable. Expertise in advisory work Track record of handling a number of projects at one time Experience of managing a team Use of tax software, Ability to undertake independent technical research, preferably using Tolleys Guidance/ Library WHAT AAB OFFER We want you to feel supported inside and outside of work. That's why we offer a benefits package designed for your wellbeing, lifestyle, and career. Time Off & Family Support Annual leave (plus public holidays), with the option to buy or carry over leave Enhanced parental leave (maternity, paternity, adoption) Paid volunteering day to support causes that matter to you Health & Wellbeing Private Medical Insurance (PMI) for you and the option to cover family members Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support Death in Service benefit Financial Security Competitive pension scheme Life assurance policies to support you and your family Flexible & Agile Working Hybrid working model Agile working culture that supports flexible hours and smarter working Modern office spaces designed for collaboration, focus, and wellbeing Disclaimer Unsolicited CVs sent to AAB by Recruitment Agencies will not be accepted for this position. AAB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.
Private Client Tax Advisory Senior Manager Application Deadline: 31 July 2026 Department: Private Client Advisory Employment Type: Permanent Location: Belfast ROLE PURPOSE Key duties & responsibilities: Oversee and lead client projects, effectively project managing challenging technical advice managing and building client relationships delivering strategic advisory services across private client Be a vital part of the management team who is involved with day-to-day team operations, ensuring internal and external targets and deadlines are met, including supporting the leadership team in setting and delivering the strategic objectives of the department Play an active role in the development and growth of the firm by identifying and progressing opportunities to promote the business in the marketplace, seeking new opportunities and securing new work, with the support of the business development team work Be recognised as a "go to" technical expert in all areas of private client advice, such as Inheritance Tax, Trusts, Estates, succession planning and shareholder transactions and present as a specialist both internally and externally Review and sign off complex Self Assessment Tax Returns Liaise with external advisors as appropriate to deliver high level tax advice Provide quality briefing to staff on delegation of work, with appropriate and ongoing support Continually and independently develop technical expertise to maintain market leading specialist client service, sharing technical expertise with clients and wider market Take responsibility for sharing technical expertise across the team and wider firm to both manage and facilitate development of connected service lines Build practical solutions, offers recommendations and be able to demonstrate to clients the value of this work, with due regard for risk Actively maintain long standing, trusted client relationships on behalf of the firm Experience & qualifications Relevant professional tax qualification (e.g. CA, ATT, CTA, STEP or similar) Previous experience of working in a similar role including particular technical experience as detailed above. A knowledge of Irish Capital Taxes (CGT,CAT) and their interaction with their UK counterpart taxes is desirable. Expertise in advisory work Track record of handling a number of projects at one time Experience of managing a team Use of tax software, Ability to undertake independent technical research, preferably using Tolleys Guidance/ Library WHAT AAB OFFER Time Off & Family Support Annual leave (plus public holidays), with the option to buy or carry over leave Enhanced parental leave (maternity, paternity, adoption) Paid volunteering day to support causes that matter to you Health & Wellbeing Private Medical Insurance (PMI) for you and the option to cover family members Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support Death in Service benefit Financial Security Competitive pension scheme Life assurance policies to support you and your family Flexible & Agile Working Hybrid working model Agile working culture that supports flexible hours and smarter working Modern office spaces designed for collaboration, focus, and wellbeing
Jul 18, 2026
Full time
Private Client Tax Advisory Senior Manager Application Deadline: 31 July 2026 Department: Private Client Advisory Employment Type: Permanent Location: Belfast ROLE PURPOSE Key duties & responsibilities: Oversee and lead client projects, effectively project managing challenging technical advice managing and building client relationships delivering strategic advisory services across private client Be a vital part of the management team who is involved with day-to-day team operations, ensuring internal and external targets and deadlines are met, including supporting the leadership team in setting and delivering the strategic objectives of the department Play an active role in the development and growth of the firm by identifying and progressing opportunities to promote the business in the marketplace, seeking new opportunities and securing new work, with the support of the business development team work Be recognised as a "go to" technical expert in all areas of private client advice, such as Inheritance Tax, Trusts, Estates, succession planning and shareholder transactions and present as a specialist both internally and externally Review and sign off complex Self Assessment Tax Returns Liaise with external advisors as appropriate to deliver high level tax advice Provide quality briefing to staff on delegation of work, with appropriate and ongoing support Continually and independently develop technical expertise to maintain market leading specialist client service, sharing technical expertise with clients and wider market Take responsibility for sharing technical expertise across the team and wider firm to both manage and facilitate development of connected service lines Build practical solutions, offers recommendations and be able to demonstrate to clients the value of this work, with due regard for risk Actively maintain long standing, trusted client relationships on behalf of the firm Experience & qualifications Relevant professional tax qualification (e.g. CA, ATT, CTA, STEP or similar) Previous experience of working in a similar role including particular technical experience as detailed above. A knowledge of Irish Capital Taxes (CGT,CAT) and their interaction with their UK counterpart taxes is desirable. Expertise in advisory work Track record of handling a number of projects at one time Experience of managing a team Use of tax software, Ability to undertake independent technical research, preferably using Tolleys Guidance/ Library WHAT AAB OFFER Time Off & Family Support Annual leave (plus public holidays), with the option to buy or carry over leave Enhanced parental leave (maternity, paternity, adoption) Paid volunteering day to support causes that matter to you Health & Wellbeing Private Medical Insurance (PMI) for you and the option to cover family members Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support Death in Service benefit Financial Security Competitive pension scheme Life assurance policies to support you and your family Flexible & Agile Working Hybrid working model Agile working culture that supports flexible hours and smarter working Modern office spaces designed for collaboration, focus, and wellbeing
Position: Citrix NHS & Public Sector Regional Sales Manager Job Description: About Us Join Arrow Enterprise Computing Solutions, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent. Role Summary As a Citrix NHS & Public Sector Named account & New Logo Regional Sales Manager, you will be responsible for managing and expanding existing sales, and winning new Logo sales with clients. Your role is critical in driving retention, upselling, and driving new opportunities to win and deliver value to our customers whilst also delivering on our strategy and strategic sales objectives. Key Responsibilities Client Engagement & Relationship Management: Act as the primary point of contact for key strategic clients, fostering deep relationships and trust to ensure long-term business growth. Proactively manage and grow existing accounts, identifying opportunities to expand the use of Citrix solutions. Develop a thorough understanding of each client's business objectives, needs, and technical challenges. Collaborate closely with partners and clients to implement tailored strategies that leverage the full Citrix portfolio. Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle. Portfolio Adoption & Solution Delivery: Drive the adoption of Citrix solutions, ensuring clients fully realize the value of the products. Work with clients to identify gaps in their IT capabilities and propose solutions that align with their long-term business goals. Collaborate with technical teams and partners to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities Citrix solutions. Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client's environment. Sales Growth & Revenue Retention: Meet and exceed new logo revenue, retention and growth sales targets by qualifying/converting leads, identifying upsell and cross-sell opportunities within your assigned accounts. Conduct regular pipeline and activity reviews to assess opportunity progression, forecast accuracy, and overall performance for new-logo accounts. Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals. Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships. Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization. Collaboration & Internal Alignment: Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met. Act as a client advocate within Arrow and Citrix, providing feedback to product management and development teams to drive product improvements. Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote Citrix solutions. Qualifications Required: Proven experience in sales account management, new business acquisition sales, business development, or sales within the technology sectors. Strong understanding of Citrix solutions (or similar technologies) and their role in a comprehensive IT strategy. Excellent relationship-building skills with the ability to establish trust with senior stakeholders (IT Directors, etc.). Demonstrated ability to achieve and exceed revenue retention and growth targets. Willingness to travel up to 60% of the time for client meetings and events Ability to work independently, prioritize effectively, and manage territory-level responsibilities. Fluency in English. UK Based. Experience with strategic sales initiatives and marketing collaborations. Skills and Attributes Strong leadership and management capabilities. Excellent communication, negotiation, and influencing skills. Ability to connect, enthuse, and mobilize others. Deep understanding of vendor strategies and ability to evangelize vendor propositions. Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package including health insurance, pension contributions, and paid time off. Company car or car allowance 25 days of annual days Opportunities for career advancement and professional development. A dynamic, inclusive work environment with a focus on innovation and collaboration. Join Us If you are a strategic thinker with a passion for sales and innovation, we invite you to apply for the this position and be part of our dynamic team driving growth and success at Arrow. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales JBRP1_UKTJ
Jul 18, 2026
Full time
Position: Citrix NHS & Public Sector Regional Sales Manager Job Description: About Us Join Arrow Enterprise Computing Solutions, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent. Role Summary As a Citrix NHS & Public Sector Named account & New Logo Regional Sales Manager, you will be responsible for managing and expanding existing sales, and winning new Logo sales with clients. Your role is critical in driving retention, upselling, and driving new opportunities to win and deliver value to our customers whilst also delivering on our strategy and strategic sales objectives. Key Responsibilities Client Engagement & Relationship Management: Act as the primary point of contact for key strategic clients, fostering deep relationships and trust to ensure long-term business growth. Proactively manage and grow existing accounts, identifying opportunities to expand the use of Citrix solutions. Develop a thorough understanding of each client's business objectives, needs, and technical challenges. Collaborate closely with partners and clients to implement tailored strategies that leverage the full Citrix portfolio. Ensure high levels of client satisfaction by consistently delivering value and providing proactive support throughout the client lifecycle. Portfolio Adoption & Solution Delivery: Drive the adoption of Citrix solutions, ensuring clients fully realize the value of the products. Work with clients to identify gaps in their IT capabilities and propose solutions that align with their long-term business goals. Collaborate with technical teams and partners to deliver solution demonstrations, workshops, and proof-of-concepts (POCs) to showcase the capabilities Citrix solutions. Provide leadership during implementation and deployment phases, ensuring a seamless integration of solutions into the client's environment. Sales Growth & Revenue Retention: Meet and exceed new logo revenue, retention and growth sales targets by qualifying/converting leads, identifying upsell and cross-sell opportunities within your assigned accounts. Conduct regular pipeline and activity reviews to assess opportunity progression, forecast accuracy, and overall performance for new-logo accounts. Lead the development and execution of strategic account plans, with a focus on driving portfolio expansion and securing renewals. Identify risks to account health and work proactively to mitigate client churn, securing long-term partnerships. Participate in quarterly business reviews (QBRs) with clients, providing insights on the performance of solutions and offering recommendations for optimization. Collaboration & Internal Alignment: Work closely with internal teams, including sales engineering, customer success, and technical support, to ensure client needs are met. Act as a client advocate within Arrow and Citrix, providing feedback to product management and development teams to drive product improvements. Collaborate with marketing and sales leadership to develop targeted campaigns and initiatives that promote Citrix solutions. Qualifications Required: Proven experience in sales account management, new business acquisition sales, business development, or sales within the technology sectors. Strong understanding of Citrix solutions (or similar technologies) and their role in a comprehensive IT strategy. Excellent relationship-building skills with the ability to establish trust with senior stakeholders (IT Directors, etc.). Demonstrated ability to achieve and exceed revenue retention and growth targets. Willingness to travel up to 60% of the time for client meetings and events Ability to work independently, prioritize effectively, and manage territory-level responsibilities. Fluency in English. UK Based. Experience with strategic sales initiatives and marketing collaborations. Skills and Attributes Strong leadership and management capabilities. Excellent communication, negotiation, and influencing skills. Ability to connect, enthuse, and mobilize others. Deep understanding of vendor strategies and ability to evangelize vendor propositions. Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package including health insurance, pension contributions, and paid time off. Company car or car allowance 25 days of annual days Opportunities for career advancement and professional development. A dynamic, inclusive work environment with a focus on innovation and collaboration. Join Us If you are a strategic thinker with a passion for sales and innovation, we invite you to apply for the this position and be part of our dynamic team driving growth and success at Arrow. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales JBRP1_UKTJ
BAM UK & Ireland's Infrastructure Segment are looking for enthusiastic senior bid writers to join our successful team winning work for the Infrastructure segment of BAM UK and Ireland, one of the UKs major infrastructure contractors.We are a dynamic and creative team, always looking for better ways of working to keep ahead in a very competitive environment. We love the variety and challenge of different bids and we work with our bid teams across the UK. The role requires an open and adaptable approach to developing solutions, together with excellent communication and collaboration skills. We need people who can distil the most complex engineering concepts into plain English in a logical way with our customers in mind.You will be a key member of bid teams, shaping winning responses. You will organise and facilitate writing workshops, comply with bid programmes and process and present high quality content for review. Your team This is a predominantly home-based role, with 12 days spent in Central London or Wellingborough during key stages of the tender process. Making Possible Develop and finalise high scoring tender responses on time: Comply with the proposals development process and programme defined by the lead writer/ proposals manager, including for any pre-bid stage. Attend all workshops and meetings as requested by the lead writer/ proposals manager. Establish a thorough understanding of client objectives and develop responses in line with the proposals win strategy. Organise and facilitate collaborative writing workshops with section owners, contributors and other relevant people. Collaborate with section owners to develop a pink review and red review responses, complying with the bid programme. In collaboration with our Graphics team, produce high quality response graphics Integrate review comments into developing responses. Finalise tender responses by bid programme deadlines. Contribute to any post-bid lessons learned exercise. Contribute to the development of case studies and the Work Winning Hub Complete project, framework or business/ function case studies as requested. This may require site visits and visits to other offices. Contribute to the Work Winning Hub, including the development of answer guidance, as requested. Understanding of BAMs offer Understand what differentiates BAM. Keep up-to-date with developments and innovations across the company and integrate the latest thinking into tender responses. Other duties Complete work for other ad hoc requests from within the Proposals team. What do you bring to the role? We are looking for a senior writer who can step straight into complex bid environments. You will have demonstrated your ability to produce high scoring tender responses for major infrastructure clients. Qualifications & Experience: Degree level or equivalent qualification (preferred), APMP Foundation level (preferred) Thorough knowledge of major infrastructure projects, clients and client drivers. Extensive experience of developing high scoring tender responses for major infrastructure bids following APMP principles. Collaboration in large tender teams (including JVs), subject matter experts and section owners. Proven ability to design and lead collaborative writing workshops Development of case studies and quantified evidence Working knowledge of how AI can aid proposal development Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development JBRP1_UKTJ
Jul 18, 2026
Full time
BAM UK & Ireland's Infrastructure Segment are looking for enthusiastic senior bid writers to join our successful team winning work for the Infrastructure segment of BAM UK and Ireland, one of the UKs major infrastructure contractors.We are a dynamic and creative team, always looking for better ways of working to keep ahead in a very competitive environment. We love the variety and challenge of different bids and we work with our bid teams across the UK. The role requires an open and adaptable approach to developing solutions, together with excellent communication and collaboration skills. We need people who can distil the most complex engineering concepts into plain English in a logical way with our customers in mind.You will be a key member of bid teams, shaping winning responses. You will organise and facilitate writing workshops, comply with bid programmes and process and present high quality content for review. Your team This is a predominantly home-based role, with 12 days spent in Central London or Wellingborough during key stages of the tender process. Making Possible Develop and finalise high scoring tender responses on time: Comply with the proposals development process and programme defined by the lead writer/ proposals manager, including for any pre-bid stage. Attend all workshops and meetings as requested by the lead writer/ proposals manager. Establish a thorough understanding of client objectives and develop responses in line with the proposals win strategy. Organise and facilitate collaborative writing workshops with section owners, contributors and other relevant people. Collaborate with section owners to develop a pink review and red review responses, complying with the bid programme. In collaboration with our Graphics team, produce high quality response graphics Integrate review comments into developing responses. Finalise tender responses by bid programme deadlines. Contribute to any post-bid lessons learned exercise. Contribute to the development of case studies and the Work Winning Hub Complete project, framework or business/ function case studies as requested. This may require site visits and visits to other offices. Contribute to the Work Winning Hub, including the development of answer guidance, as requested. Understanding of BAMs offer Understand what differentiates BAM. Keep up-to-date with developments and innovations across the company and integrate the latest thinking into tender responses. Other duties Complete work for other ad hoc requests from within the Proposals team. What do you bring to the role? We are looking for a senior writer who can step straight into complex bid environments. You will have demonstrated your ability to produce high scoring tender responses for major infrastructure clients. Qualifications & Experience: Degree level or equivalent qualification (preferred), APMP Foundation level (preferred) Thorough knowledge of major infrastructure projects, clients and client drivers. Extensive experience of developing high scoring tender responses for major infrastructure bids following APMP principles. Collaboration in large tender teams (including JVs), subject matter experts and section owners. Proven ability to design and lead collaborative writing workshops Development of case studies and quantified evidence Working knowledge of how AI can aid proposal development Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development JBRP1_UKTJ
Location: Hybrid / High St, Houghton Regis, Dunstable LU5 5BJ, UK job type: Permanent / Full-time Sector and subsector: Facilities Management Operations Manager Salary: Competitive salary We are looking for a self motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team. The role requires a CAN DO attitude, an ability to learn from any losses and celebrate every win. We are a fast paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you! ABOUT US At GRS, we do things differently. We'rea pioneering team,shaping the future of sustainable growthin theconstruction materials supply chain. We bring solutions that others can't see. Working here means being trusted to take action,beinggiven the freedom to make decisionsand beingsupported byadynamic, experiencedteam,whichvaluesrelationships and integrity. Wedothings the right way - even when it's tough-and we invest in people whostriveto createrealopportunities. You'll be joining a team that values honesty, bold ideas, and making a difference together. THE ROLE This is a senior leadership role with accountability for how our operational functions perform day to day. You'll ensure activity across every site runs within clear governance - aligned to agreed RACI ownership and Delegation of Authority frameworks - while driving the performance, safety and customer service standards that underpin our growth. You'll shape the operating structure, manage capacity against short- and medium term business goals, and make sure decisions get taken at the right level, by the right people, for the right reasons. MAIN DUTIES AND RESPONSIBILITIES What You'll Do Own operational delivery across all functions, keeping activity aligned to RACI and Delegation of Authority frameworks, and manage the operational budget against revenue and seasonality. Champion a safety first culture across every site, with consistent KPIs and a clear improvement plan for each location. Act as senior guardian of the Delegation of Authority framework, approving or escalating decisions on procurement, stock, spend and process change that fall outside agreed limits. Own SOP quality and governance, ensuring processes are documented, followed, audited and kept current. Drive the effectiveness of operational systems - ERP, scheduling, reporting - removing informal workarounds and strengthening data led accountability. Ensure Central Logistics reliably supplies drivers and logistics resource to all bagging plants, escalating any shortfall that threatens site output or dispatch. Build strong links with Sales, Commercial, Supply Chain and Finance, providing operational sign off on decisions that affect service, cost or risk. Lead and develop the operational team, embedding clear ownership, confident decision making, and escalation without blame. Contribute to network development, including new site implementation, and manage the lifecycle of capital and machinery. Own operational risk management and ensure compliance with legal, regulatory, health and safety, and governance standards, including HR and H&S duties. What We're Looking For Proven operations leadership experience, ideally multi site, within a fast paced industrial, logistics or manufacturing environment. A track record of embedding governance frameworks, such as RACI or Delegation of Authority, at scale. Strong commercial acumen, comfortable owning a budget and balancing cost control against performance. A genuine safety first mindset, with experience driving H&S standards across teams and sites. Confident, clear communication skills, with the credibility to influence at Managing Director and SLT level. Experience developing SOPs, systems and processes that hold up to audit and scale with the business. Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time to time. KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB Senior operational leadership experience with clear accountability frameworks. Strong background in SOP governance and operational controls. Experience working with ERP systems (e.g. NetSuite or similar). Strong commercial and operational judgement with disciplined decision making. Experience scaling governance frameworks in growing or multi site businesses. Background in logistics, construction materials, or distribution led environments. PERSONAL ATTRIBUTES Comfortable holding peers and teams to account. Clear communicator who removes ambiguity. Structured, disciplined and governance minded without being bureaucratic. Trusted leader who enables autonomy within control. PEOPLE ARE AT THE HEART OF EVERYTHING WE DO GRS is a fast paced, dynamic business with plenty of opportunities to fulfil your potential and achieve success. Most of our directors and senior managers started in junior roles and have worked their way up over the years. GRS is a great place to work and develop a career. Here are just a few of the advantages: 23 days holiday + 8 statutory days with a Christmas shut down Supportive and fun team environment Statutory pension contribution GRS Academy & Personal development - development is in your hands EAP with a 24 hour 7 day a week GP service
Jul 18, 2026
Full time
Location: Hybrid / High St, Houghton Regis, Dunstable LU5 5BJ, UK job type: Permanent / Full-time Sector and subsector: Facilities Management Operations Manager Salary: Competitive salary We are looking for a self motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team. The role requires a CAN DO attitude, an ability to learn from any losses and celebrate every win. We are a fast paced business with plenty of opportunities for growth so if this sounds like you, we'd love to hear from you! ABOUT US At GRS, we do things differently. We'rea pioneering team,shaping the future of sustainable growthin theconstruction materials supply chain. We bring solutions that others can't see. Working here means being trusted to take action,beinggiven the freedom to make decisionsand beingsupported byadynamic, experiencedteam,whichvaluesrelationships and integrity. Wedothings the right way - even when it's tough-and we invest in people whostriveto createrealopportunities. You'll be joining a team that values honesty, bold ideas, and making a difference together. THE ROLE This is a senior leadership role with accountability for how our operational functions perform day to day. You'll ensure activity across every site runs within clear governance - aligned to agreed RACI ownership and Delegation of Authority frameworks - while driving the performance, safety and customer service standards that underpin our growth. You'll shape the operating structure, manage capacity against short- and medium term business goals, and make sure decisions get taken at the right level, by the right people, for the right reasons. MAIN DUTIES AND RESPONSIBILITIES What You'll Do Own operational delivery across all functions, keeping activity aligned to RACI and Delegation of Authority frameworks, and manage the operational budget against revenue and seasonality. Champion a safety first culture across every site, with consistent KPIs and a clear improvement plan for each location. Act as senior guardian of the Delegation of Authority framework, approving or escalating decisions on procurement, stock, spend and process change that fall outside agreed limits. Own SOP quality and governance, ensuring processes are documented, followed, audited and kept current. Drive the effectiveness of operational systems - ERP, scheduling, reporting - removing informal workarounds and strengthening data led accountability. Ensure Central Logistics reliably supplies drivers and logistics resource to all bagging plants, escalating any shortfall that threatens site output or dispatch. Build strong links with Sales, Commercial, Supply Chain and Finance, providing operational sign off on decisions that affect service, cost or risk. Lead and develop the operational team, embedding clear ownership, confident decision making, and escalation without blame. Contribute to network development, including new site implementation, and manage the lifecycle of capital and machinery. Own operational risk management and ensure compliance with legal, regulatory, health and safety, and governance standards, including HR and H&S duties. What We're Looking For Proven operations leadership experience, ideally multi site, within a fast paced industrial, logistics or manufacturing environment. A track record of embedding governance frameworks, such as RACI or Delegation of Authority, at scale. Strong commercial acumen, comfortable owning a budget and balancing cost control against performance. A genuine safety first mindset, with experience driving H&S standards across teams and sites. Confident, clear communication skills, with the credibility to influence at Managing Director and SLT level. Experience developing SOPs, systems and processes that hold up to audit and scale with the business. Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace. This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time to time. KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB Senior operational leadership experience with clear accountability frameworks. Strong background in SOP governance and operational controls. Experience working with ERP systems (e.g. NetSuite or similar). Strong commercial and operational judgement with disciplined decision making. Experience scaling governance frameworks in growing or multi site businesses. Background in logistics, construction materials, or distribution led environments. PERSONAL ATTRIBUTES Comfortable holding peers and teams to account. Clear communicator who removes ambiguity. Structured, disciplined and governance minded without being bureaucratic. Trusted leader who enables autonomy within control. PEOPLE ARE AT THE HEART OF EVERYTHING WE DO GRS is a fast paced, dynamic business with plenty of opportunities to fulfil your potential and achieve success. Most of our directors and senior managers started in junior roles and have worked their way up over the years. GRS is a great place to work and develop a career. Here are just a few of the advantages: 23 days holiday + 8 statutory days with a Christmas shut down Supportive and fun team environment Statutory pension contribution GRS Academy & Personal development - development is in your hands EAP with a 24 hour 7 day a week GP service
Role Who you are Previous experience driving value in customer success, presales, or management consulting roles Required background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics Exceptional communication and presentation skills; comfortable and confident engaging at all levels, including the C suite Proven track record in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles A unique ability to translate complex technical concepts into clear, customer friendly business value Familiarity with software development processes and design methodologies A customer first mindset coupled with strong problem solving skills and the ability to remain calm and decisive under pressure Experience leading cross functional teams to address sophisticated customer needs or deliver key projects Desirable Subject matter expertise in Planning and Modelling, particularly in Supply Chain, Finance, or Sales Hands on experience advising on or establishing a Center of Excellence (CoE) or similar governance structure Familiarity with Anaplan or comparable enterprise planning platforms Background in change management and enterprise wide business transformation initiatives Experience crafting customer facing collateral, such as success playbooks or templates Exposure to renewal strategy and expanding customer footprints through upsell/cross sell practices What the job involves We are seeking a highly experienced Customer Success Business Partner to join our team for a critical leave cover In this highly visible and vital role, you won't just be keeping the seat warm-you will be a driving force within our Customer Success team You will step into an established portfolio of key accounts, taking primary responsibility for the successful deployment, user adoption, and ongoing health of their Anaplan solutions As the strategic anchor for our customers, you will collaborate closely with Partners and Professional Services to ensure seamless implementations, exceptional ROI, and long term success If you are a seasoned CS professional who loves parachuting into dynamic environments, delivering immediate value, and shaping customer transformation, this is the perfect opportunity to make your mark Key Responsibilities Drive Immediate Value: Manage a prominent portfolio of customers, hitting the ground running to drive adoption, expansion, retention, and maximum ROI Be a Trusted Advisor: Guide customers through the value delivery lifecycle, helping them transform their processes and achieve critical business objectives using Anaplan Strategic Leadership: Lead executive level Quarterly Success Reviews (QSRs), presenting Success Scorecards to executive sponsors and key stakeholders Uncover Opportunities: Identify customer pain points and conduct targeted workshops to promote new use cases, surfacing upsell and cross sell opportunities Champion the Customer: Proactively build strong relationships, acting as the internal voice of the customer to raise risks, advocate for their needs, and ensure goal alignment Mitigate Risk: Identify renewal risks early and partner seamlessly with Renewal Managers and Account Executives on robust mitigation plans Empower Self Sufficiency: Advise customers on establishing Centers of Excellence (CoE) or similar governance models to promote long term self sufficiency Leave a Legacy: Contribute to our evolving customer success assets, playbooks, and reference case studies, leaving the team stronger than you found it Position Details Contract Type: Fixed Term Contract Level: Senior and Expert Location: London Salary: Not provided
Jul 18, 2026
Full time
Role Who you are Previous experience driving value in customer success, presales, or management consulting roles Required background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics Exceptional communication and presentation skills; comfortable and confident engaging at all levels, including the C suite Proven track record in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles A unique ability to translate complex technical concepts into clear, customer friendly business value Familiarity with software development processes and design methodologies A customer first mindset coupled with strong problem solving skills and the ability to remain calm and decisive under pressure Experience leading cross functional teams to address sophisticated customer needs or deliver key projects Desirable Subject matter expertise in Planning and Modelling, particularly in Supply Chain, Finance, or Sales Hands on experience advising on or establishing a Center of Excellence (CoE) or similar governance structure Familiarity with Anaplan or comparable enterprise planning platforms Background in change management and enterprise wide business transformation initiatives Experience crafting customer facing collateral, such as success playbooks or templates Exposure to renewal strategy and expanding customer footprints through upsell/cross sell practices What the job involves We are seeking a highly experienced Customer Success Business Partner to join our team for a critical leave cover In this highly visible and vital role, you won't just be keeping the seat warm-you will be a driving force within our Customer Success team You will step into an established portfolio of key accounts, taking primary responsibility for the successful deployment, user adoption, and ongoing health of their Anaplan solutions As the strategic anchor for our customers, you will collaborate closely with Partners and Professional Services to ensure seamless implementations, exceptional ROI, and long term success If you are a seasoned CS professional who loves parachuting into dynamic environments, delivering immediate value, and shaping customer transformation, this is the perfect opportunity to make your mark Key Responsibilities Drive Immediate Value: Manage a prominent portfolio of customers, hitting the ground running to drive adoption, expansion, retention, and maximum ROI Be a Trusted Advisor: Guide customers through the value delivery lifecycle, helping them transform their processes and achieve critical business objectives using Anaplan Strategic Leadership: Lead executive level Quarterly Success Reviews (QSRs), presenting Success Scorecards to executive sponsors and key stakeholders Uncover Opportunities: Identify customer pain points and conduct targeted workshops to promote new use cases, surfacing upsell and cross sell opportunities Champion the Customer: Proactively build strong relationships, acting as the internal voice of the customer to raise risks, advocate for their needs, and ensure goal alignment Mitigate Risk: Identify renewal risks early and partner seamlessly with Renewal Managers and Account Executives on robust mitigation plans Empower Self Sufficiency: Advise customers on establishing Centers of Excellence (CoE) or similar governance models to promote long term self sufficiency Leave a Legacy: Contribute to our evolving customer success assets, playbooks, and reference case studies, leaving the team stronger than you found it Position Details Contract Type: Fixed Term Contract Level: Senior and Expert Location: London Salary: Not provided
Your new role This HR Business Partner role will support assigned agency leadership teams, providing commercial and practical people advice across the full HR remit. The role will work closely with stakeholders to support workforce planning, organisational design, people strategy, change management and employee relations, while helping to improve consistency and capability across the HRBP function. Partner with MDs and senior leaders to understand business priorities and translate these into clear people plans. Provide confident HR advice across employee relations, performance, sickness absence, grievances, disciplinaries, exits and settlement discussions. Manage complex ER cases from end to end, ensuring processes are fair, legally compliant and commercially balanced. Support organisational change projects including restructures, consultation, TUPE activity, redundancy processes and wider transformation work. Use people data and reporting to identify trends, highlight risks and recommend practical actions to improve performance, engagement and retention. Work with leaders on talent, succession planning and performance management, ensuring key roles and development needs are clearly understood. Support engagement activity, including survey follow-up, action planning and communication around people initiatives. Advise on reward, offers and pay review activity, ensuring decisions are consistent and aligned with the wider people strategy. Support DEI activity by helping leaders understand data, identify priorities and embed inclusive ways of working. Work closely with People Operations to ensure HR processes, reporting and day-to-day activity are accurate, efficient and compliant. Coach and guide managers to build confidence in handling people matters and applying policy consistently. Contribute to the development of HRBP tools, templates and shared ways of working to improve consistency across the function. What you'll need to succeed CIPD L5 (or equivalent) HR Business Partnering experience. Strong ER and case management. Stakeholder management with senior leaders. UK employment law knowledge. Change, restructure and TUPE experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 18, 2026
Full time
Your new role This HR Business Partner role will support assigned agency leadership teams, providing commercial and practical people advice across the full HR remit. The role will work closely with stakeholders to support workforce planning, organisational design, people strategy, change management and employee relations, while helping to improve consistency and capability across the HRBP function. Partner with MDs and senior leaders to understand business priorities and translate these into clear people plans. Provide confident HR advice across employee relations, performance, sickness absence, grievances, disciplinaries, exits and settlement discussions. Manage complex ER cases from end to end, ensuring processes are fair, legally compliant and commercially balanced. Support organisational change projects including restructures, consultation, TUPE activity, redundancy processes and wider transformation work. Use people data and reporting to identify trends, highlight risks and recommend practical actions to improve performance, engagement and retention. Work with leaders on talent, succession planning and performance management, ensuring key roles and development needs are clearly understood. Support engagement activity, including survey follow-up, action planning and communication around people initiatives. Advise on reward, offers and pay review activity, ensuring decisions are consistent and aligned with the wider people strategy. Support DEI activity by helping leaders understand data, identify priorities and embed inclusive ways of working. Work closely with People Operations to ensure HR processes, reporting and day-to-day activity are accurate, efficient and compliant. Coach and guide managers to build confidence in handling people matters and applying policy consistently. Contribute to the development of HRBP tools, templates and shared ways of working to improve consistency across the function. What you'll need to succeed CIPD L5 (or equivalent) HR Business Partnering experience. Strong ER and case management. Stakeholder management with senior leaders. UK employment law knowledge. Change, restructure and TUPE experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Overview The QA Manager will play a critical role in ensuring the quality of applications delivered to Lab49 clients. Working on a large-scale commercial banking transformation programme, you will define and drive the quality strategy, operating model, and roadmap, partnering with cross-functional teams and client stakeholders to deliver high-quality software solutions that meet business objectives and support the demands of a regulated financial services environment. Working in a collaborative and innovative project environment, with direct client-facing interactions, you will lead quality assurance initiatives, establish quality frameworks and governance, and help shape the long-term quality engineering approach across multiple delivery teams. Responsibilities Define and drive the overall QA strategy, operating model, and roadmap across a large-scale commercial banking transformation programme. Establish quality governance, standards, metrics, and reporting frameworks to ensure consistent quality outcomes across delivery teams. Lead and mentor QA engineers, fostering a culture of quality, continuous improvement, and accountability. Partner with client stakeholders, leadership, product owners, and engineering teams to align quality objectives with business priorities and delivery goals. Drive the adoption of consistent quality engineering practices, including test automation, continuous testing, and shift-left approaches. Identify and manage quality, delivery, and operational risks, providing recommendations and mitigation strategies to stakeholders. Oversee testing approaches across applications and platforms, ensuring appropriate coverage and support for business-critical solutions. Actively contribute to improving software quality and delivery effectiveness across client engagements. Required Skills and Experience 7-15 years of experience in Quality Assurance, Software Testing, or Quality Engineering roles. Demonstrated experience leading QA teams and driving quality initiatives within complex software delivery organisations. Experience defining and implementing QA strategies, operating models, or quality transformation initiatives. Proven ability to influence senior stakeholders and work effectively across business and technology teams. Strong understanding of quality engineering and test automation practices, including exposure to tools such as Selenium, Playwright, Cucumber, Perfecto, or similar technologies. Experience defining testing strategies, quality processes, and governance frameworks across large-scale programmes or projects. Strong understanding of Agile software delivery methodologies and modern software development practices. Experience within financial services environments is advantageous; exposure to commercial banking or other regulated industries is a plus.
Jul 18, 2026
Full time
Overview The QA Manager will play a critical role in ensuring the quality of applications delivered to Lab49 clients. Working on a large-scale commercial banking transformation programme, you will define and drive the quality strategy, operating model, and roadmap, partnering with cross-functional teams and client stakeholders to deliver high-quality software solutions that meet business objectives and support the demands of a regulated financial services environment. Working in a collaborative and innovative project environment, with direct client-facing interactions, you will lead quality assurance initiatives, establish quality frameworks and governance, and help shape the long-term quality engineering approach across multiple delivery teams. Responsibilities Define and drive the overall QA strategy, operating model, and roadmap across a large-scale commercial banking transformation programme. Establish quality governance, standards, metrics, and reporting frameworks to ensure consistent quality outcomes across delivery teams. Lead and mentor QA engineers, fostering a culture of quality, continuous improvement, and accountability. Partner with client stakeholders, leadership, product owners, and engineering teams to align quality objectives with business priorities and delivery goals. Drive the adoption of consistent quality engineering practices, including test automation, continuous testing, and shift-left approaches. Identify and manage quality, delivery, and operational risks, providing recommendations and mitigation strategies to stakeholders. Oversee testing approaches across applications and platforms, ensuring appropriate coverage and support for business-critical solutions. Actively contribute to improving software quality and delivery effectiveness across client engagements. Required Skills and Experience 7-15 years of experience in Quality Assurance, Software Testing, or Quality Engineering roles. Demonstrated experience leading QA teams and driving quality initiatives within complex software delivery organisations. Experience defining and implementing QA strategies, operating models, or quality transformation initiatives. Proven ability to influence senior stakeholders and work effectively across business and technology teams. Strong understanding of quality engineering and test automation practices, including exposure to tools such as Selenium, Playwright, Cucumber, Perfecto, or similar technologies. Experience defining testing strategies, quality processes, and governance frameworks across large-scale programmes or projects. Strong understanding of Agile software delivery methodologies and modern software development practices. Experience within financial services environments is advantageous; exposure to commercial banking or other regulated industries is a plus.
Head of Customer Support & Quality Assurance Datr is a bold new entrant redefining the dating landscape - a concierge-style platform that turns online matching into real-world experiences. While the first step looks familiar - users match through a sleek, AI-powered app - what happens next is where Datr stands apart. Once two people connect, Datr removes the friction and awkwardness of early-stage dating: it finds mutual availability, books a restaurant or experience automatically, and handles payment and scheduling - all in-app. We call it the digital meet-cute: effortless, real, and refreshingly human. Behind the scenes, Datr is powered by proprietary algorithms derived from regulated insurance-grade risk modelling - a first in the dating space - ensuring data intelligence, safety, and compatibility matching unlike anything else. We're now gearing up for launch in Q1 2027, with partnerships already forming across leading restaurant, bars and activity venues. The role As Head of Customer Support and Quality Assurance, you'll build Datr's customer facing support function from the ground up - then lead it through launch and into scale. This is a player-manager role. Pre-launch, you'll work closely with the COO and CIO to design the processes, systems, and policies that underpin a world-class support operation. As launch approaches, you'll recruit and train a direct report, embedding the standards you've built. Post-launch, you'll lead the function day to day - handling real users, real issues, and real stakes. Datr operates across extended hours, and this role reflects that. Once live, you'll be expected to work flexibility across evenings and weekends on a rota basis. Pre-launch, the role operates standard business hours. You'll report directly to the Chief Operating Officer. Key responsibilities 1. Customer Support - Build Design and implement Datr's end-to-end customer support operation ahead of launch, to be compliant with legislative requirements including the Online Safety Act 2023. Develop processes, workflows, and escalation routes aligned to our Term and Conditions, customer facing policies, and internal standards. Work with the Chief Operating Officer and Chief Information Officer to select and configure the systems and tooling that will underpin customer support delivery. Recruit, onboard, and train a direct report as launch approaches, equipping them to deliver to the standards you've set. 2. Customer Support - Operations Lead the customer support function post launch, ensuring all user enquiries are handled appropriately and within defined SLAs. Act as an independent escalation point for complex or sensitive cases, drawing on support from the Chief Operating Officer where required. Maintain and iterate on processes as user volumes grow and product features evolve. Drive a culture of responsiveness, empathy, and resolution within the team. 3. Quality Assurance & Moderation Own the Quality Assurance framework across customer interactions, ensuring consistency and quality at every touchpoint. Conduct manual review and moderation of user profiles and reported behaviour, acting swiftly and fairly in line with platform policies (including child safety and reporting of illegal content) Identify patterns in user behaviour, policy breaches, and support demand - feeding insight back into product and policy development. 4. Reporting & Data Analysis Track and report on key support metrics: volume, resolution time, SLA performance, CSAT, and moderation outcomes. Produce regular reporting for the Chief Operating Officer and wider leadership team. Use data to identify gaps, prioritise improvements, and demonstrate the function's impact. Handle sensitive data, including special category data, appropriately and in line with Datr's legislative, regulatory, and policy requirements. 5. Wider Business Support Contribute to broader operational activity as required - including supporting the Datr Hunter team with venue partner onboarding and other cross functional priorities. Conduct other ad hoc data analysis as required. Bring a flexible, collaborative mindset to a business where roles evolve quickly and no two weeks look the same. You'll work closely with Chief Operating Officer- your line manager; the primary collaborator on function design, standards, and operational delivery. Chief Information Officer- systems architecture, tooling decisions, and platform integration. Datr Hunter Team - supporting partner onboarding and B2B operational needs. Tech & Product Team- translating support insight and user feedback into product improvements. About you We're looking for a builder - someone who can design a customer support function from the ground up, then lead it with energy and precision once the doors open. You'll be joining Datr at its most formative moment, when what you create will directly shape the experience of every user on the platform. This role suits someone who is process driven and people focused in equal measure. You're comfortable working independently, making pragmatic decisions under pressure, and setting the bar for those you manage. While there's no single blueprint, we expect you'll bring most of the following: Proven experience in customer support operations- you've built or significantly improved a support function and understand what good looks like across people, process and tooling. Strong process and systems thinking- you can translate policy and expectation into clear, repeatable workflows. You document well, iterate quickly, and leave things better than you found them. People leadership- you've managed or mentored others, and you take the development of your team seriously. You lead by example and hold the line on quality. Data literacy- you're comfortable with reporting, tracking performance metrics, and using data to make the case for change. Composure under pressure- live platform issues and difficult user interactions don't faze you. You stay clear headed, act decisively, and communicate well when it matters most. Flexibility and commitment- you understand the demands of a consumer platform operating across extended hours, and you're prepared to meet them. Entrepreneurial mindset- you're motivated by ownership, comfortable with ambiguity, and energised by the opportunity to build something that genuinely matters. Sector knowledge- you are familiar with the food, beverage, and entertainment sector - how venues operate, what drives customer experience, and the commercial pressures partners face. What's on offer The opportunity to build and lead a critical function within one of the UK's most exciting new lifestyle apps. Significant autonomy from day one, with direct access to senior leadership A fast moving, collaborative environment where your work has immediate and visible impact
Jul 18, 2026
Full time
Head of Customer Support & Quality Assurance Datr is a bold new entrant redefining the dating landscape - a concierge-style platform that turns online matching into real-world experiences. While the first step looks familiar - users match through a sleek, AI-powered app - what happens next is where Datr stands apart. Once two people connect, Datr removes the friction and awkwardness of early-stage dating: it finds mutual availability, books a restaurant or experience automatically, and handles payment and scheduling - all in-app. We call it the digital meet-cute: effortless, real, and refreshingly human. Behind the scenes, Datr is powered by proprietary algorithms derived from regulated insurance-grade risk modelling - a first in the dating space - ensuring data intelligence, safety, and compatibility matching unlike anything else. We're now gearing up for launch in Q1 2027, with partnerships already forming across leading restaurant, bars and activity venues. The role As Head of Customer Support and Quality Assurance, you'll build Datr's customer facing support function from the ground up - then lead it through launch and into scale. This is a player-manager role. Pre-launch, you'll work closely with the COO and CIO to design the processes, systems, and policies that underpin a world-class support operation. As launch approaches, you'll recruit and train a direct report, embedding the standards you've built. Post-launch, you'll lead the function day to day - handling real users, real issues, and real stakes. Datr operates across extended hours, and this role reflects that. Once live, you'll be expected to work flexibility across evenings and weekends on a rota basis. Pre-launch, the role operates standard business hours. You'll report directly to the Chief Operating Officer. Key responsibilities 1. Customer Support - Build Design and implement Datr's end-to-end customer support operation ahead of launch, to be compliant with legislative requirements including the Online Safety Act 2023. Develop processes, workflows, and escalation routes aligned to our Term and Conditions, customer facing policies, and internal standards. Work with the Chief Operating Officer and Chief Information Officer to select and configure the systems and tooling that will underpin customer support delivery. Recruit, onboard, and train a direct report as launch approaches, equipping them to deliver to the standards you've set. 2. Customer Support - Operations Lead the customer support function post launch, ensuring all user enquiries are handled appropriately and within defined SLAs. Act as an independent escalation point for complex or sensitive cases, drawing on support from the Chief Operating Officer where required. Maintain and iterate on processes as user volumes grow and product features evolve. Drive a culture of responsiveness, empathy, and resolution within the team. 3. Quality Assurance & Moderation Own the Quality Assurance framework across customer interactions, ensuring consistency and quality at every touchpoint. Conduct manual review and moderation of user profiles and reported behaviour, acting swiftly and fairly in line with platform policies (including child safety and reporting of illegal content) Identify patterns in user behaviour, policy breaches, and support demand - feeding insight back into product and policy development. 4. Reporting & Data Analysis Track and report on key support metrics: volume, resolution time, SLA performance, CSAT, and moderation outcomes. Produce regular reporting for the Chief Operating Officer and wider leadership team. Use data to identify gaps, prioritise improvements, and demonstrate the function's impact. Handle sensitive data, including special category data, appropriately and in line with Datr's legislative, regulatory, and policy requirements. 5. Wider Business Support Contribute to broader operational activity as required - including supporting the Datr Hunter team with venue partner onboarding and other cross functional priorities. Conduct other ad hoc data analysis as required. Bring a flexible, collaborative mindset to a business where roles evolve quickly and no two weeks look the same. You'll work closely with Chief Operating Officer- your line manager; the primary collaborator on function design, standards, and operational delivery. Chief Information Officer- systems architecture, tooling decisions, and platform integration. Datr Hunter Team - supporting partner onboarding and B2B operational needs. Tech & Product Team- translating support insight and user feedback into product improvements. About you We're looking for a builder - someone who can design a customer support function from the ground up, then lead it with energy and precision once the doors open. You'll be joining Datr at its most formative moment, when what you create will directly shape the experience of every user on the platform. This role suits someone who is process driven and people focused in equal measure. You're comfortable working independently, making pragmatic decisions under pressure, and setting the bar for those you manage. While there's no single blueprint, we expect you'll bring most of the following: Proven experience in customer support operations- you've built or significantly improved a support function and understand what good looks like across people, process and tooling. Strong process and systems thinking- you can translate policy and expectation into clear, repeatable workflows. You document well, iterate quickly, and leave things better than you found them. People leadership- you've managed or mentored others, and you take the development of your team seriously. You lead by example and hold the line on quality. Data literacy- you're comfortable with reporting, tracking performance metrics, and using data to make the case for change. Composure under pressure- live platform issues and difficult user interactions don't faze you. You stay clear headed, act decisively, and communicate well when it matters most. Flexibility and commitment- you understand the demands of a consumer platform operating across extended hours, and you're prepared to meet them. Entrepreneurial mindset- you're motivated by ownership, comfortable with ambiguity, and energised by the opportunity to build something that genuinely matters. Sector knowledge- you are familiar with the food, beverage, and entertainment sector - how venues operate, what drives customer experience, and the commercial pressures partners face. What's on offer The opportunity to build and lead a critical function within one of the UK's most exciting new lifestyle apps. Significant autonomy from day one, with direct access to senior leadership A fast moving, collaborative environment where your work has immediate and visible impact
We are looking for a high performing Revenue Growth Manager to help shape the future of profitable growth across our Global Travel Retail business. This role sits at the intersection of Commercial, Marketing and Finance, driving Revenue Growth Management (RGM) initiatives that accelerate Net Sales Value, Gross Profit and customer profitability. What You'll Do Drive Revenue Growth: Lead RGM strategy and execution across Global Travel Retail, improve pricing, mix, promotions and trade investment returns, drive sustainable NSV, GP, and customer profitability growth, embed RGM principles into planning. Commercial Performance & Partnering: Partner with Commercial, Marketing and Finance to improve profitability, support negotiations with data driven recommendations, influence resource allocation through robust analysis. Analytics & Insight Generation: Build profitability analysis across customers, channels, brands and SKUs, develop dashboards and reporting tools, translate complex data into clear actions, identify growth opportunities through value chain and RTM analysis. Leadership, Talent Development & Capability Building: Champion RGM best practices, lead and coach a small RGM team, coach teams on methodologies, tools and ways of working, build a culture of improvement, collaboration and knowledge sharing, develop scalable frameworks. Project Leadership: Lead cross functional projects with measurable commercial and financial impact, coordinate stakeholders across markets, functions and leadership, deliver initiatives on time, within scope and with clear business outcomes. Key Accountabilities Pricing architecture Promotional governance Pack and mix management Trade investment (GTN) logic Customer and channel RGM strategy RGM capability building Cross functional decision discipline Qualifications Experience: 5+ years within FMCG, Consumer Goods, Beverage, Retail or multinational organizations. Proven experience in Revenue Growth Management, Commercial Finance, Sales Finance, Customer Marketing, Commercial Excellence or Strategy. Strong understanding of pricing, promotions, trade investment and profitability management. Demonstrated success influencing senior stakeholders in a matrix environment. Experience leading cross functional business initiatives and changing programs. Technical Skills: Exceptional analytical and problem solving capabilities. Strong commercial acumen and business judgment. Advanced Excel and data visualization skills (Power BI experience preferred). Excellent communication, storytelling and presentation skills. Ability to simplify complexity and influence decision making through insights. Personal Attributes: Curious, entrepreneurial and results oriented. Comfortable challenging the status quo and driving change. Collaborative leader who builds strong relationships across functions. Thrives in fast paced, international environments. Passionate about turning insights into action. Benefits Work on a truly global business with exposure to dynamic travel retail customers. Partner with senior commercial, marketing and finance leaders across multiple regions. Drive strategic initiatives that directly impact growth, profitability and long term value creation. High performance culture encouraging innovation, ownership and continuous learning. Equal Employment Opportunity Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws.
Jul 18, 2026
Full time
We are looking for a high performing Revenue Growth Manager to help shape the future of profitable growth across our Global Travel Retail business. This role sits at the intersection of Commercial, Marketing and Finance, driving Revenue Growth Management (RGM) initiatives that accelerate Net Sales Value, Gross Profit and customer profitability. What You'll Do Drive Revenue Growth: Lead RGM strategy and execution across Global Travel Retail, improve pricing, mix, promotions and trade investment returns, drive sustainable NSV, GP, and customer profitability growth, embed RGM principles into planning. Commercial Performance & Partnering: Partner with Commercial, Marketing and Finance to improve profitability, support negotiations with data driven recommendations, influence resource allocation through robust analysis. Analytics & Insight Generation: Build profitability analysis across customers, channels, brands and SKUs, develop dashboards and reporting tools, translate complex data into clear actions, identify growth opportunities through value chain and RTM analysis. Leadership, Talent Development & Capability Building: Champion RGM best practices, lead and coach a small RGM team, coach teams on methodologies, tools and ways of working, build a culture of improvement, collaboration and knowledge sharing, develop scalable frameworks. Project Leadership: Lead cross functional projects with measurable commercial and financial impact, coordinate stakeholders across markets, functions and leadership, deliver initiatives on time, within scope and with clear business outcomes. Key Accountabilities Pricing architecture Promotional governance Pack and mix management Trade investment (GTN) logic Customer and channel RGM strategy RGM capability building Cross functional decision discipline Qualifications Experience: 5+ years within FMCG, Consumer Goods, Beverage, Retail or multinational organizations. Proven experience in Revenue Growth Management, Commercial Finance, Sales Finance, Customer Marketing, Commercial Excellence or Strategy. Strong understanding of pricing, promotions, trade investment and profitability management. Demonstrated success influencing senior stakeholders in a matrix environment. Experience leading cross functional business initiatives and changing programs. Technical Skills: Exceptional analytical and problem solving capabilities. Strong commercial acumen and business judgment. Advanced Excel and data visualization skills (Power BI experience preferred). Excellent communication, storytelling and presentation skills. Ability to simplify complexity and influence decision making through insights. Personal Attributes: Curious, entrepreneurial and results oriented. Comfortable challenging the status quo and driving change. Collaborative leader who builds strong relationships across functions. Thrives in fast paced, international environments. Passionate about turning insights into action. Benefits Work on a truly global business with exposure to dynamic travel retail customers. Partner with senior commercial, marketing and finance leaders across multiple regions. Drive strategic initiatives that directly impact growth, profitability and long term value creation. High performance culture encouraging innovation, ownership and continuous learning. Equal Employment Opportunity Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws.
We are looking for a high-performing Revenue Growth Manager to help shape the future of profitable growth across our Global Travel Retail business. This role sits at the intersection of Commercial, Marketing and Finance, driving Revenue Growth Management (RGM) initiatives that accelerate Net Sales Value, Gross Profit and customer profitability. You will combine advanced analytics, strategic thinking and strong stakeholder influence to unlock growth opportunities across price to consumer, promotion, trade investment and portfolio mix. You will partner closely with regional leadership teams, key account managers and marketing teams to ensure commercial decisions are grounded in consumer, customer and financial insights. What You'll Do Drive Revenue Growth: Lead RGM strategy and execution across Global Travel Retail. Improve pricing, mix, promotions and trade investment returns. Drive sustainable NSV, Gross profit and customer profitability growth. Embed RGM principles into annual planning and decision-making. Commercial Performance & Partnering: Partner with Commercial, Marketing and Finance to improve profitability. Support negotiations with data-driven recommendations and value opportunities. Influence resource allocation through robust commercial and financial analysis. Analytics & Insight Generation: Build profitability analysis across customers, channels, brands and SKUs. Develop dashboards and reporting tools to improve decision-making. Translate complex data into clear actions and recommendations. Identify growth opportunities through value-chain and RTM analysis. Leadership, Talent Development & Capability Building: Champion RGM best practices across the organization. Lead, coach and develop a small RGM team. Coach teams on RGM methodologies, tools and ways of working. Build a culture of improvement, collaboration and knowledge sharing. Develop scalable frameworks to improve global commercial effectiveness. Project Leadership: Lead cross-functional projects with measurable commercial and financial impact. Coordinate stakeholders across markets, functions and leadership teams. Deliver initiatives on time, within scope and with clear business outcomes. Key Accountabilities Pricing architecture Promotional governance Pack and mix management Trade investment (GTN) logic Customer and channel RGM strategy RGM capability building What We're Looking For Experience 5+ years of experience within FMCG, Consumer Goods, Beverage, Retail or multinational organizations. Proven experience in Revenue Growth Management, Commercial Finance, Sales Finance, Customer Marketing, Commercial Excellence or Strategy. Strong understanding of pricing, promotions, trade investment and profitability management. Demonstrated success influencing senior stakeholders in a matrix environment. Experience leading cross-functional business initiatives and changing programs. Technical Skills Exceptional analytical and problem-solving capabilities. Strong commercial acumen and business judgment. Advanced Excel and data visualization skills (Power BI experience preferred). Excellent communication, storytelling and presentation skills. Ability to simplify complexity and influence decision-making through insights. Personal Attributes Curious, entrepreneurial and results-oriented. Comfortable challenging the status quo and driving change. Collaborative leader who builds strong relationships across functions. Thrives in fast-paced, international environments. Passionate about turning insights into action. Why Join Us? Work on a truly global business with exposure to some of the world's most dynamic travel retail customers. Partner with senior commercial, marketing and finance leaders across multiple regions. Drive strategic initiatives that directly impact growth, profitability and long-term value creation. Be part of a high-performance culture that encourages innovation, ownership and continuous learning. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered (e.g., volunteer day) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts (e.g., hotel and car rental) And much more! At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
Jul 18, 2026
Full time
We are looking for a high-performing Revenue Growth Manager to help shape the future of profitable growth across our Global Travel Retail business. This role sits at the intersection of Commercial, Marketing and Finance, driving Revenue Growth Management (RGM) initiatives that accelerate Net Sales Value, Gross Profit and customer profitability. You will combine advanced analytics, strategic thinking and strong stakeholder influence to unlock growth opportunities across price to consumer, promotion, trade investment and portfolio mix. You will partner closely with regional leadership teams, key account managers and marketing teams to ensure commercial decisions are grounded in consumer, customer and financial insights. What You'll Do Drive Revenue Growth: Lead RGM strategy and execution across Global Travel Retail. Improve pricing, mix, promotions and trade investment returns. Drive sustainable NSV, Gross profit and customer profitability growth. Embed RGM principles into annual planning and decision-making. Commercial Performance & Partnering: Partner with Commercial, Marketing and Finance to improve profitability. Support negotiations with data-driven recommendations and value opportunities. Influence resource allocation through robust commercial and financial analysis. Analytics & Insight Generation: Build profitability analysis across customers, channels, brands and SKUs. Develop dashboards and reporting tools to improve decision-making. Translate complex data into clear actions and recommendations. Identify growth opportunities through value-chain and RTM analysis. Leadership, Talent Development & Capability Building: Champion RGM best practices across the organization. Lead, coach and develop a small RGM team. Coach teams on RGM methodologies, tools and ways of working. Build a culture of improvement, collaboration and knowledge sharing. Develop scalable frameworks to improve global commercial effectiveness. Project Leadership: Lead cross-functional projects with measurable commercial and financial impact. Coordinate stakeholders across markets, functions and leadership teams. Deliver initiatives on time, within scope and with clear business outcomes. Key Accountabilities Pricing architecture Promotional governance Pack and mix management Trade investment (GTN) logic Customer and channel RGM strategy RGM capability building What We're Looking For Experience 5+ years of experience within FMCG, Consumer Goods, Beverage, Retail or multinational organizations. Proven experience in Revenue Growth Management, Commercial Finance, Sales Finance, Customer Marketing, Commercial Excellence or Strategy. Strong understanding of pricing, promotions, trade investment and profitability management. Demonstrated success influencing senior stakeholders in a matrix environment. Experience leading cross-functional business initiatives and changing programs. Technical Skills Exceptional analytical and problem-solving capabilities. Strong commercial acumen and business judgment. Advanced Excel and data visualization skills (Power BI experience preferred). Excellent communication, storytelling and presentation skills. Ability to simplify complexity and influence decision-making through insights. Personal Attributes Curious, entrepreneurial and results-oriented. Comfortable challenging the status quo and driving change. Collaborative leader who builds strong relationships across functions. Thrives in fast-paced, international environments. Passionate about turning insights into action. Why Join Us? Work on a truly global business with exposure to some of the world's most dynamic travel retail customers. Partner with senior commercial, marketing and finance leaders across multiple regions. Drive strategic initiatives that directly impact growth, profitability and long-term value creation. Be part of a high-performance culture that encourages innovation, ownership and continuous learning. Compensation, Paid Time Off & Retirement Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered (e.g., volunteer day) Retirement/Pension Plan Medical, Critical Illness, and Life Insurance Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits Flexible work arrangements (depending on role/office/site location) Access to E-learning Platforms and Career Development programs Travel Discounts (e.g., hotel and car rental) And much more! At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand. Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
Overview Lead the strategy, transformation, and performance agenda for Direct Retail at AXA Ireland. You will shape the future direction of Direct Retail, lead strategy development and execution, drive large-scale transformation initiatives, and enhance business performance to support sustainable growth, operational excellence, and outstanding customer outcomes. Reporting to the Director of Direct Retail, you will work with senior leaders across AXA Ireland and the AXA Group to modernise customer journeys, accelerate innovation, and enable the Direct Retail function to deliver its growth ambitions. This role can be based in Dublin, Derry, or Belfast with hybrid working. What You'll Be Doing You will lead the strategy, transformation, performance, and governance agenda for Direct Retail to deliver sustainable growth, operational excellence, and exceptional customer outcomes. Key Areas Strategic Leadership & Planning - Develop, refine, and communicate the Direct Retail strategy; ensure alignment with objectives, customer needs, and market opportunities. Translate strategic priorities into clearly defined projects and initiatives with delivery milestones and performance measures. Monitor market trends, customer behaviour, competitor activity, and technology developments to identify opportunities for growth and innovation. Provide strategic recommendations and insights to senior leaders to support decision-making and long-term planning. People Leadership - Lead, motivate, and develop the Strategy & Performance teams (including First Line Risk and Product Owners across ROI and NI). Foster accountability, collaboration, and continuous improvement; support talent development through coaching, mentoring, succession planning, and capability-building initiatives. Promote cross-functional collaboration to deliver strategic priorities and operational excellence. Customer & Project Delivery - Oversee Product Owners in defining and managing product roadmaps aligned to strategy, customer needs, and risk management standards. Lead transformation and change initiatives from concept to implementation, delivering within timelines, budgets, and benefit expectations. Prioritise projects that drive modernisation, operational efficiency, customer satisfaction, and growth. Ensure customer needs remain central to decision-making and that initiatives improve journeys and experiences. Operational Performance & Governance - Drive continuous improvement across processes, systems, and tools to optimise performance and value. Ensure Direct Retail remains focused on strategic objectives and delivers measurable outcomes. Collaborate with senior leaders in HR, IT, Compliance, and other areas to embed strategic initiatives. Act as a trusted advisor, providing performance reporting, insights, and recommendations. Lead transversal projects of strategic importance, working with AXA Group and external partners as required. Monitor external trends and innovations, including the evolution of the contact centre of the future, to identify opportunities for AXA Ireland. Ensure supporting processes comply with CPC and other regulatory requirements, working with Compliance teams. Lead the Direct Retail Risk function, ensuring projects comply with regulatory, legal, risk, and governance requirements; proactively identify and mitigate risks. Financial Management - Develop robust business cases with analysis, recommendations, and financial rationale to support investment decisions; evaluate strategic opportunities to support growth and performance. What We're Looking For Experience 10+ years in financial services or insurance, including at least 5 years in senior leadership, with a proven track record of driving strategic change, transformation, and performance improvement. Minimum 10 years in General Insurance/Financial services with at least 3 years delivering operational change and innovation projects. Experience delivering large-scale transformations and embedding sustainable change across customer-centric organisations. Experience delivering operational change and innovation in insurance or financial services; strong record of leading complex programmes and cross-functional teams to measurable outcomes. Hands-on experience applying Agile methodologies and change management in delivery environments; ability to engage and influence senior stakeholders. Specialist Knowledge - Excellent programme, project, and change management; strong business acumen including financial planning, budgeting, analysis, and performance management; knowledge of insurance products, customer journeys, and market dynamics; understanding of risk management in operations, product development, and transformation; awareness of regulatory, compliance, health and safety, IT security, and data protection; knowledge of emerging technologies relevant to retail insurance and customer engagement. Specialist Skills - Translate strategy into practical initiatives; strong leadership and team development; excellent analytical and problem-solving skills; data-informed decision-making; strong stakeholder management; outstanding communication and presentation skills; highly organised with planning, prioritisation, and execution capabilities; ability to lead change in complex, fast-paced environments; strong financial and business case development capability. Desirable Experience leading major transformation programmes or enterprise-wide strategic initiatives. Qualifications Essential Third-level degree or equivalent qualification. Desirable APA and/or CIP qualification; Agile Product Owner or related Agile certification. Regulatory Requirements This role is designated as a Controlled Function (CF1) under the Central Bank of Ireland's Fitness and Probity Regime. The successful candidate will be required to: meet and maintain Fitness and Probity standards; demonstrate integrity and financial soundness; comply with the Minimum Competency Code where applicable; adhere to the Consumer Protection Code and all applicable regulatory requirements; ensure continued compliance with the Central Bank of Ireland's Conduct Standards. This role is also identified as a Certificated Function under the UK Senior Managers and Certification Regime with annual certification and ongoing assessments. Further guidance can be obtained from . This recruitment campaign will be used to support permanent, temporary, and/or extension for upcoming similar positions.
Jul 18, 2026
Full time
Overview Lead the strategy, transformation, and performance agenda for Direct Retail at AXA Ireland. You will shape the future direction of Direct Retail, lead strategy development and execution, drive large-scale transformation initiatives, and enhance business performance to support sustainable growth, operational excellence, and outstanding customer outcomes. Reporting to the Director of Direct Retail, you will work with senior leaders across AXA Ireland and the AXA Group to modernise customer journeys, accelerate innovation, and enable the Direct Retail function to deliver its growth ambitions. This role can be based in Dublin, Derry, or Belfast with hybrid working. What You'll Be Doing You will lead the strategy, transformation, performance, and governance agenda for Direct Retail to deliver sustainable growth, operational excellence, and exceptional customer outcomes. Key Areas Strategic Leadership & Planning - Develop, refine, and communicate the Direct Retail strategy; ensure alignment with objectives, customer needs, and market opportunities. Translate strategic priorities into clearly defined projects and initiatives with delivery milestones and performance measures. Monitor market trends, customer behaviour, competitor activity, and technology developments to identify opportunities for growth and innovation. Provide strategic recommendations and insights to senior leaders to support decision-making and long-term planning. People Leadership - Lead, motivate, and develop the Strategy & Performance teams (including First Line Risk and Product Owners across ROI and NI). Foster accountability, collaboration, and continuous improvement; support talent development through coaching, mentoring, succession planning, and capability-building initiatives. Promote cross-functional collaboration to deliver strategic priorities and operational excellence. Customer & Project Delivery - Oversee Product Owners in defining and managing product roadmaps aligned to strategy, customer needs, and risk management standards. Lead transformation and change initiatives from concept to implementation, delivering within timelines, budgets, and benefit expectations. Prioritise projects that drive modernisation, operational efficiency, customer satisfaction, and growth. Ensure customer needs remain central to decision-making and that initiatives improve journeys and experiences. Operational Performance & Governance - Drive continuous improvement across processes, systems, and tools to optimise performance and value. Ensure Direct Retail remains focused on strategic objectives and delivers measurable outcomes. Collaborate with senior leaders in HR, IT, Compliance, and other areas to embed strategic initiatives. Act as a trusted advisor, providing performance reporting, insights, and recommendations. Lead transversal projects of strategic importance, working with AXA Group and external partners as required. Monitor external trends and innovations, including the evolution of the contact centre of the future, to identify opportunities for AXA Ireland. Ensure supporting processes comply with CPC and other regulatory requirements, working with Compliance teams. Lead the Direct Retail Risk function, ensuring projects comply with regulatory, legal, risk, and governance requirements; proactively identify and mitigate risks. Financial Management - Develop robust business cases with analysis, recommendations, and financial rationale to support investment decisions; evaluate strategic opportunities to support growth and performance. What We're Looking For Experience 10+ years in financial services or insurance, including at least 5 years in senior leadership, with a proven track record of driving strategic change, transformation, and performance improvement. Minimum 10 years in General Insurance/Financial services with at least 3 years delivering operational change and innovation projects. Experience delivering large-scale transformations and embedding sustainable change across customer-centric organisations. Experience delivering operational change and innovation in insurance or financial services; strong record of leading complex programmes and cross-functional teams to measurable outcomes. Hands-on experience applying Agile methodologies and change management in delivery environments; ability to engage and influence senior stakeholders. Specialist Knowledge - Excellent programme, project, and change management; strong business acumen including financial planning, budgeting, analysis, and performance management; knowledge of insurance products, customer journeys, and market dynamics; understanding of risk management in operations, product development, and transformation; awareness of regulatory, compliance, health and safety, IT security, and data protection; knowledge of emerging technologies relevant to retail insurance and customer engagement. Specialist Skills - Translate strategy into practical initiatives; strong leadership and team development; excellent analytical and problem-solving skills; data-informed decision-making; strong stakeholder management; outstanding communication and presentation skills; highly organised with planning, prioritisation, and execution capabilities; ability to lead change in complex, fast-paced environments; strong financial and business case development capability. Desirable Experience leading major transformation programmes or enterprise-wide strategic initiatives. Qualifications Essential Third-level degree or equivalent qualification. Desirable APA and/or CIP qualification; Agile Product Owner or related Agile certification. Regulatory Requirements This role is designated as a Controlled Function (CF1) under the Central Bank of Ireland's Fitness and Probity Regime. The successful candidate will be required to: meet and maintain Fitness and Probity standards; demonstrate integrity and financial soundness; comply with the Minimum Competency Code where applicable; adhere to the Consumer Protection Code and all applicable regulatory requirements; ensure continued compliance with the Central Bank of Ireland's Conduct Standards. This role is also identified as a Certificated Function under the UK Senior Managers and Certification Regime with annual certification and ongoing assessments. Further guidance can be obtained from . This recruitment campaign will be used to support permanent, temporary, and/or extension for upcoming similar positions.
