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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Delivery Manager - Customer - NESO Location: Wokingham, GB, RG41 5BN Division: NESO Customer, Digital Platforms and DevSecOps Mod Job Type: Full Time Requisition Number: 67523 Department: ESO Job Function: Information Technology Description: About the Role National Energy System Operator's (NESO) strength lies in our people. Together, we're shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow. NESO are now looking for a Senior Delivery Manager - Customer to join us. The purpose of this role is to build and maintain partnership with the Directorate(s) to achieve business outcomes through Digital Products, Solutions and Services with pace, quality, security and reliability. This role is accountable for the creation, delivery and performance of those Digital Products, Solutions and Services as part of the DD&T functional plan for the directorate(s). As part of the business partnership, this role is responsible for developing and delivering a strategic Digital, Data and Technology roadmap that aligns to the business goals and outcomes. This role may be required to attend Leadership meeting of directorate(s) in order to achieve close collaboration with the directorate and the teams. This role is also accountable to provide advisory and consultation on optimization of end-to-end processes, optimizing through integrated system dependencies and customer needs. As the main point of escalation for the directorate area, this role will provide advice, consultation and sharing of best practices on digital technologies, data, and the ever-changing nature of technology landscape. This role owns the Agile DevSecOps delivery of the product(s)/ program of works for the directorate. This role will be accountable for the operational stability as it relates to the directorate's systems. This role manages the end-to-end process of design, develop, test and deploy and run the Digital Products and services that meet the needs and expectations of users and stakeholders. Reporting to the Head of Delivery, it is a key leadership role and provides the focus for creating a strong Digital delivery services that drives NESO's ability to be an operationally resilient, secure, and digital first organization. As such, the role will play a key role in driving the reputation, critical delivery both programmatic and operational, and strategy for digital, data and technology in NESO and with our customers. The role will be based out of either our Wokingham or Warwick office, with the expectation of 3-4 days per week in said office, and will require travel to NESO's other offices in Wokingham, Warwick, London, and Glasgow. Key Accountabilities Partner with the directorate(s) and business stakeholders to determine the contribution that business and technology delivery and improvements can make to achieving business objectives; connecting strategies across programs, supporting prioritizing business outcomes/user stories across the programs and enabling joined up business readiness and change plans. Understand and translate NESO's priorities, outcomes and vision in relation to specific scope into digital charters and roadmaps. Plan and manage the delivery process, including the budget, timeline, resources, risks, issues, dependencies, and quality standards. Own and manage the functional Digital delivery plan for the directorate. Be the champion of and actively embrace Agile DevSecOps principles and modern engineering practices in collaboration with the modernization team. Continuously explore new practices and automation opportunities to achieve pace, quality and reliability of digital solutions. Own operational aspects of the Digital product and solution. Make decisions that are commercially, technically, and operationally sound and consistent with the DD&T strategy and direction. Work with other technical leaders e.g. Senior Delivery Manager, Senior Platform Manager, Architects, Business Analysis team(s) in DD&T to provide a seamless service to the wider organization, and promote a culture of collaboration, innovation, and excellence. Adopt and embrace on best practices, guard rails and golden paths set out by the platform to enable adoption, reliability and quality of the releases. Adopt and demonstrate adherence through metrics on coding standards, best practices, and design patterns for development in an automated way. Build strong relationships with the technology partners who provide the platforms, and with other partners who offer services to manage, enhance, and run the platforms. Provide the first line of assurance on the product and the system, and handle the risks and mitigation plans to maintain stable and resilient platforms. Lead, manage, and develop a diverse team of engineering experts, and encourage a culture of learning, growth, and performance. Make smart commercial decisions and demonstrate a solid understanding of IT financial management. Adopt and embrace modern engineering practices to improve development team's security, compliance, costs, and time-to-business value through improved developer experiences and self-service within a secure, governed framework. Stay current with the latest trends and developments in technology and identify opportunities for improvement and innovation. Conduct regular system audits and prepare for major releases; manage the change control process and deployment strategy. Establish and enforce governance and best practices for platform usage to maintain data integrity and security. Provide technical leadership, guidance, and mentoring to the team, and foster a cooperative and productive work environment. Communicate, collaborate and influence effectively other key roles such as senior platform managers for other platforms, legacy integration, enterprise architecture and senior delivery managers. Continuously evaluate and measure the impact, value, and user satisfaction of the digital solution and identify opportunities for further improvement or enhancement. About You This is an important appointment and requires a strategic and impactful leader with broad technology exposure, enterprise scale and strong management skills, able to impact and influence at senior levels, developing strategies & roadmaps. Working effectively with 3rd parties and outsourced services is key. Successful candidates will demonstrate the following: Strong stakeholder management and relationship-building skills, effective communication and presentation and the ability to negotiate, influence, and collaborate with various internal and external parties. Strong knowledge of Customer Domain including Customer operation best practices, customer experience trends and capabilities, Customer data management best practices etc. Strong technical skills and understanding of the latest technologies, trends, and innovations in the digital domain. Knowledge of modern software engineering principles and practices, such as DevSecOps, continuous integration and delivery (CI/CD), infrastructure as code, microservices, and cloud-native architectures. Knowledge of platforms, such as Salesforce, MuleSoft, Azure or similar technologies, and their capabilities, limitations, and best practices. Skills in designing, developing, testing, deploying, and maintaining scalable, secure, and reliable solutions that meet business requirements and align with the enterprise architecture. Highly outcome-focused, and the ability to understand and translate the needs and expectations of the users and stakeholders into effective digital solutions. Track record on managing issues effectively during priority incidents and ensuring team morale is maintained. Strong ability to create a performance driven culture in the team including 3rd parties working as a seamless single team. Commercial astuteness when dealing with 3rd parties and ability to manage cost effectively and through both technical and commercial optimization. Skills in leading and managing a team of engineers, including setting goals, providing feedback, coaching, mentoring, and developing talent. Skills in communicating and collaborating effectively with various stakeholders, such as senior delivery managers, enterprise architects, and vendors. Skills in troubleshooting technical issues and resolving problems or setting future direction with a strong balance of technical/architectural, operational and commercial parameters aligned to overarching digitalisation strategy and intent. High level of professionalism, integrity, and ethical standards, and the ability to comply with the relevant policies, standards, regulations, and principles. Excellent leadership, management, and communication skills, and the ability to inspire, motivate, and coordinate diverse and multidisciplinary teams. A passion for continuous improvement, innovation, and learning, and the ability to adapt to the changing needs and demands of the digital environment. Essentials A degree in Management, Computer Science, or Engineering or have the equivalent management-based digital, data or technology specific industry experience. . click apply for full job details

About The Role Senior Engineer - Permanent Opportunity Division: Building Location: Bristol About the Role: We are searching for an experienced Senior Engineer to provide engineering support to the Project Manager and Site Management team on a prestigious £50m new build school project in Bristol. The ideal candidate will have substantial experience as a Senior Site Engineer, particularly in concrete frame construction and managing external works. Collaboration is key at GRAHAM, so we're seeking someone with excellent communication skills who thrives as part of a team. Experience with a Main Contractor is essential, and a full driving licence is required for this position. Key Responsibilities Undertake surveying and setting out. Review drawings and quantities for accuracy and quality assurance. Coordinate with the procurement department to schedule materials. Plan work and efficiently organise site operations to meet agreed programme deadlines. Liaise with consultants and subcontractors as necessary. Supervise and monitor site labour forces and subcontractor activities. Adhere to Health, Safety, and Environmental requirements. Maintain quality records necessary to meet project standards. Resolve technical difficulties and unexpected issues efficiently. Arrange and oversee testing of materials. Test and calibrate instruments as needed. Maintain a detailed Site Diary documenting project progress and activities. Collaborate fully with other members of the construction site team. Liaise with departmental managers to ensure effective communication across functions. Propose and implement improvements and innovations within your responsibilities. Undertake additional tasks as required by the Site Manager to facilitate successful construction delivery. Essential Criteria: Proven experience in a Senior Site Engineer role, ideally managing large-scale construction projects (£20m+). Degree in a relevant subject (e.g., Civil Engineering, Construction Management). Strong knowledge of concrete frame construction and external works management. Excellent communication skills, with the ability to liaise effectively with stakeholders and collaborate within teams. Comprehensive understanding of Health & Safety regulations, including Health & Safety Induction Management Systems. Possession of valid certifications, including CSR/SAFEPASS/CSCS Card and First Aid at Work. Desirable Criteria: Experience working on education sector or public-sector projects. Familiarity with advanced engineering technologies, including BIM (Building Information Modelling). Additional qualifications in construction, sustainability, or project management methodologies. A proactive approach to identifying and implementing innovative solutions that enhance site performance. Why Join Us? At GRAHAM, you'll have the opportunity to contribute to exciting, challenging, and innovative projects. We offer: A collaborative and supportive work environment with opportunities for personal and professional growth. A competitive salary and comprehensive benefits package. The chance to work on a landmark project and shape the future of construction. If you're a results-driven professional passionate about engineering excellence, we'd love to hear from you! Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us. As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager. We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.

About The Role Senior Quantity Surveyor - Permanent Opportunity Division: Civil Engineering Location: Didcot, Oxfordshire BENEFITS: Car allowance,Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Car Allowance Job Summary Reporting to the Managing Quantity Surveyor, this position requires someone with a proven track record in the construction of Highways projects in the UK. The Senior Quantity Surveyor will be responsible for the full commercial function of a major project in Culham, Oxfordshire. The role will include raising orders, detailed cost control and recovery of value on the project. The successful candidate will have experience with NEC contracts, preferably Option C. These skills along with effective and correct subcontractor management and maintaining an on-going client interface relationship are all key requirements of this role. Experience in compilation of delay analysis and associated loss and expense claims is highly preferable. The Senior Quantity Surveyor will be responsible for: Establishing the project budget including the allocation of cost codes to ensure detailed and accurate cost reporting is achieved. Review of main contract and subcontract terms and conditions, inclusive of stepping down conditions from main contract to subcontract. Procurement of subcontract packages including compilation of tender documentation. The detailed and transparent process of reporting on costs to date and forecasting cost to completion. Administration of the main contract and subcontracts, including compilation of contractual correspondence in relation to delays and associated loss and expense. Regular liaison and interface with the Employers team for the purposes of progressing the commercial aspects of the project. The day to day managing of staff resources to ensure the projects costs are known and managed effectively Carrying out delay analysis including the preparation of narratives and loss and expense to support claim submissions. Handling subcontract issues as they arise. Ensuring the variation / compensation event mechanism is correctly and timeously followed to ensure the commercial protection of the business Forecasting of cash flow / budget compilation. Preparing and submitting monthly application for payments including forecast defined cost to complete and compliance with any contract administration such as KPI requirements Liaising with procurement to set and agree allowances for the project. Attending progress / commercial meetings and representing the company in a commercial capacity. Use of company software to ensure all reporting, forecasting, subcontractor payments and any contract related documentation is effectively managed on the requisite online software. This job description is intended to give the post holder an appreciation of the role envisaged for the Senior Quantity Surveyor and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals Person Specification Technical Competencies Essential: Third level qualification (degree or similar) Demonstrate previous experience in a Commercial/QS role at a Senior level Experience of working across a variety of heavy Civils sectors such as Highways/Rail/Marine projects. Contract knowledge: Understanding of specific contracts and ability to take appropriate action. Cost Control: Calling upon a wide range of skills to deliver results. Ensuring targets are achievable and checking on progress. Controlling critical elements of the process while forecasting ahead. Negotiation Skills: Presenting viewpoint with confidence and clarity. Soundly structured case pros and cons put forward with supporting evidence. Ability to get through to core issues. Presenting case in a persuasive manner and understanding the wider implications. Problem Solving and Decision Making: Considering relevant information and insights in order to make choices. Evaluating multiple factors in the identification of solutions and making sound and timely decisions. Desirable Professional qualification (e.g. MRICS/MCICES) Behavioural Competencies Essential People Management and Team Leadership: Actively searching for opportunities and ways to grow both self and others professionally. Improving performance while sharing knowledge and seeking feedback. Communication Skills: Expressing and presenting thoughts and complex ideas clearly and succinctly. Adapting language or terminology to the characteristics and needs of the audience. Client Focus: Establishing a positive relationship with clients/ customers, anticipating their needs and responding quickly to requests to develop better ways to deliver value to them. Planning and Organising: Using his or her time effectively and efficiently. Concentrating his or her efforts on the most important priorities. Continuously seeking new ways to plan and organise activities effectively. Teamwork: Developing cooperation and collaborative work efforts to achieve common goals, obtaining the input of others' and displaying willingness to learn from others. Organisational Understanding: Working cooperatively with other departments/ sections to achieve goals. Safety Awareness: Possessing general knowledge of safety procedures and abiding by the basic personal safety rules. Achieving Goals: Demonstrating energy and enthusiasm in their work, acting with decisiveness and determination to complete tasks. Showing confidence and a positive attitude toward difficulties. Flexibility and Reliability: Working effectively with different people and/or teams in a variety of situations. Actively seeking out and carefully considering the merits of new approaches. Delivering complex and articulated outputs within prescribed time, cost and quality standards, taking personal responsibility of all activities. IT Skills: Ability to use software but does not maximise use. Managing Change and Innovation: Welcoming new ideas and change to improve performance. Diversity: Working well with individuals from different backgrounds and understanding the value of diversity in the workplace. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: Email: .u k As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: Email: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure

3rd Line Technician / Solutions Architect Tela is a fast-growing, staff-focused company. We are constantly evolving and are incredibly excited about the constant changes in technology. The way we bring these changes to market means with need a great team around us. This role is for a senior IT professional who resolves complex technical issues, supports IT projects, manages systems, ensures security, and plans for future needs, all while mentoring junior team members and communicating effectively with customers. The successful candidate will contribute to the team by delivering the high level of technical customer support service, delivering on Tela's values of providing exceptional customer care. Key Objectives This job role involves providing advanced technical support and troubleshooting, acting as the final escalation point for complex IT issues. The role also includes assisting with IT project implementation, performing high-level system administration on various environments, managing incidents and problems to improve system reliability, creating technical documentation, ensuring cybersecurity, monitoring system performance, planning for capacity, and communicating effectively with both customers and internal teams. This individual will also act as a role model for junior team members. Key Tasks & Responsibilities Include: Technical Support and Troubleshooting Serve as the final escalation stage for the 1st and 2nd Line support team, resolving complex technical tickets Diagnose and resolve advanced hardware and software issues; including network problems, server issues, and application errors System Administration Perform high-level system administration tasks on servers, networks, and cloud environments Ensure proper configuration, maintenance, and monitoring of IT infrastructure Incident and Problem Management Analyse recurring incidents to identify underlying problems Implement solutions to prevent future occurrences and improve overall system reliability Provide training/development recommendations to the management team Support the service desk team, as requested Project Implementation and Support Assist in the planning, design, and implementation of IT projects for new and existing customers Provide expertise in the deployment of new systems, upgrades, and migrations Technical Documentation Create and maintain comprehensive documentation for systems, procedures, and project plans Document configurations, troubleshooting steps, and resolutions Cyber / Security Ensure IT systems and networks are secure from threats and vulnerabilities Implement and manage security measures, such as firewalls, antivirus software, and intrusion detection systems Conduct regular security audits and vulnerability assessments Work within the parameters of ISO 27001, taking guidance from the compliance team as needed System Monitoring Monitor system performance and identify areas for improvement Implement performance tuning and optimisation techniques to ensure optimal system operation Capacity Planning Analyse system capacity and plan for future growth and scalability Ensure resources are allocated effectively to meet current and future demands Communication and Interaction: Provide high-level support to customers, ensuring excellent service delivery in line with Tela's values Communicate effectively with customers, ensuring technical solutions are explained to customers in simple terms that address their concerns and requirements Work closely with other internal teams, including 1st/2nd line and the projects team Act as a role model for junior team members Person Specification: Required Experience Five years+ experience as an IT Engineer working for an MSP Proficiency in advanced troubleshooting of hardware, software and network issues. Strong knowledge of operating systems (Windows and macOS). Experience with virtualization technologies (VMware, Hyper-V). Expertise in cloud services (Azure). Deep understanding of networking protocols and services Firewall management Required Certifications BSc in Computer Science, Information Technology, or equivalent Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Cisco Certified Network Professional (CCNP), CompTIA Advanced Security Practitioner (CASP+) Core Competencies Exceptional communication and rapport building skills A team player who works well with others, while also being able to work independently Awareness of Tela's key products/service offering Self-motivated and organised, with the ability to work in a fast-paced environment and deal with change/pressure as it arises A valid drivers' license is required for this role Employee Benefits: 21 days holiday rising for every year served to a maximum of 26 Healthcare & Wellness plan, on passing probation Employee Assistance programme, on passing probation Employee Discount Scheme, on passing probation Private Medical Care, available after two years' service Life Assurance, available after two years' service What position are you interested in? 0 / 10 CV No file chosen Please upload a copy of your current CV.

About The Role Senior Quantity Surveyor - Permanent Opportunity Division: Civil Engineering Location: Didcot, Oxfordshire BENEFITS: Car allowance,Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Car Allowance Job Summary Reporting to the Managing Quantity Surveyor, this position requires someone with a proven track record in the construction of Highways projects in the UK. The Senior Quantity Surveyor will be responsible for the full commercial function of a major project in Culham, Oxfordshire. The role will include raising orders, detailed cost control and recovery of value on the project. The successful candidate will have experience with NEC contracts, preferably Option C. These skills along with effective and correct subcontractor management and maintaining an on-going client interface relationship are all key requirements of this role. Experience in compilation of delay analysis and associated loss and expense claims is highly preferable. The Senior Quantity Surveyor will be responsible for: Establishing the project budget including the allocation of cost codes to ensure detailed and accurate cost reporting is achieved. Review of main contract and subcontract terms and conditions, inclusive of stepping down conditions from main contract to subcontract. Procurement of subcontract packages including compilation of tender documentation. The detailed and transparent process of reporting on costs to date and forecasting cost to completion. Administration of the main contract and subcontracts, including compilation of contractual correspondence in relation to delays and associated loss and expense. Regular liaison and interface with the Employers team for the purposes of progressing the commercial aspects of the project. The day to day managing of staff resources to ensure the projects costs are known and managed effectively Carrying out delay analysis including the preparation of narratives and loss and expense to support claim submissions. Handling subcontract issues as they arise. Ensuring the variation / compensation event mechanism is correctly and timeously followed to ensure the commercial protection of the business Forecasting of cash flow / budget compilation. Preparing and submitting monthly application for payments including forecast defined cost to complete and compliance with any contract administration such as KPI requirements Liaising with procurement to set and agree allowances for the project. Attending progress / commercial meetings and representing the company in a commercial capacity. Use of company software to ensure all reporting, forecasting, subcontractor payments and any contract related documentation is effectively managed on the requisite online software. This job description is intended to give the post holder an appreciation of the role envisaged for the Senior Quantity Surveyor and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals Person Specification Technical Competencies Essential: Third level qualification (degree or similar) Demonstrate previous experience in a Commercial/QS role at a Senior level Experience of working across a variety of heavy Civils sectors such as Highways/Rail/Marine projects. Contract knowledge: Understanding of specific contracts and ability to take appropriate action. Cost Control: Calling upon a wide range of skills to deliver results. Ensuring targets are achievable and checking on progress. Controlling critical elements of the process while forecasting ahead. Negotiation Skills: Presenting viewpoint with confidence and clarity. Soundly structured case pros and cons put forward with supporting evidence. Ability to get through to core issues. Presenting case in a persuasive manner and understanding the wider implications. Problem Solving and Decision Making: Considering relevant information and insights in order to make choices. Evaluating multiple factors in the identification of solutions and making sound and timely decisions. Desirable Professional qualification (e.g. MRICS/MCICES) Behavioural Competencies Essential People Management and Team Leadership: Actively searching for opportunities and ways to grow both self and others professionally. Improving performance while sharing knowledge and seeking feedback. Communication Skills: Expressing and presenting thoughts and complex ideas clearly and succinctly. Adapting language or terminology to the characteristics and needs of the audience. Client Focus: Establishing a positive relationship with clients/ customers, anticipating their needs and responding quickly to requests to develop better ways to deliver value to them. Planning and Organising: Using his or her time effectively and efficiently. Concentrating his or her efforts on the most important priorities. Continuously seeking new ways to plan and organise activities effectively. Teamwork: Developing cooperation and collaborative work efforts to achieve common goals, obtaining the input of others' and displaying willingness to learn from others. Organisational Understanding: Working cooperatively with other departments/ sections to achieve goals. Safety Awareness: Possessing general knowledge of safety procedures and abiding by the basic personal safety rules. Achieving Goals: Demonstrating energy and enthusiasm in their work, acting with decisiveness and determination to complete tasks. Showing confidence and a positive attitude toward difficulties. Flexibility and Reliability: Working effectively with different people and/or teams in a variety of situations. Actively seeking out and carefully considering the merits of new approaches. Delivering complex and articulated outputs within prescribed time, cost and quality standards, taking personal responsibility of all activities. IT Skills: Ability to use software but does not maximise use. Managing Change and Innovation: Welcoming new ideas and change to improve performance. Diversity: Working well with individuals from different backgrounds and understanding the value of diversity in the workplace. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: Email: .u k As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: Email: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure

Solution Architect for Enterprise Technology Services Reporting to Director of Technology - Group and Client Services The Solutions Architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services and shared application services. They understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions - including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes. This role will involve designing solutions in the fund administration industry, covering infrastructure and application integration for applications including Salesforce, Workday, Bank Clarity, Swift, Medius, FenX as well as data and integration platforms. There are multiple projects that will cover these areas, so broad experience across infrastructure and applications is essential. Key responsibilities: The Solution Architect will demonstrate competencies across four key dimensions: 1 - Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams 2 - Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements / IT Strategy Supports product managers in end of life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models Analyses the technology industry, competitors, and market trends, and determines their potential implications for a given solution Analyses the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation 3 - Apply Technology Leads evaluation, design and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards Manages and develops the architecture for a broader scope of projects or products, working closely with application architects that manage and design architecture for a single project or product or initiative Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information Works closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate Supports a community of practice (CoP), guiding and helping agile teams, product owners to align with the overall enterprise architecture governance and assurance Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Skills & Experience: Bachelor's degree in computer science, information technology, engineering, system analysis or a related study, or equivalent experience Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development Exposure to multiple, diverse technologies, platforms, and processing environments Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required. Experience developing architecture blueprints, strategies, and roadmaps Experience delivering presentations to senior-level executives and technical audiences Drive, passion, and enthusiasm for success and quality Presents a professional image in words, tone, and style Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions A team player who will build strong relationships both within Aztec as well as with the suppliers and 3rd parties as required Resilience to cope with demands and tight timescales and remain calm under pressure Approachable, with ability to operate at all team levels Pragmatic, problem solver, willing to solve problems or seek out required resolution Initiative and problem solving: identifies problems, provides/facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manage risk. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational We will provide the training in-house for relevant technical knowledge and soft skills to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.

Job title : Senior Product Manager Locations : London/Dublin/Leeds Overview of the role: We are seeking a strategic and visionary Senior Product Manager to lead the development and growth of our procurement product portfolio. This role will focus on driving innovation, optimizing procurement processes, and delivering exceptional value to our users. The Product Manager will take full ownership of the product lifecycle, from conceptualization to launch, and ensure alignment with business goals and market needs. What you'll do: Key Responsibilities: Product Strategy & Vision: Define the long-term vision and strategy for the procurement product in alignment with organizational objectives. Conduct market analysis to identify opportunities, customer pain points, and competitive positioning. Roadmap Development: Create and maintain a product roadmap to communicate priorities and timelines with stakeholders. Balance short-term deliverables with long-term growth opportunities. Cross-Functional Collaboration: Lead collaboration across engineering, design, Procurement, and Finance teams to deliver impactful products. Act as the central point of contact for all product-related decisions and updates. User-Centric Approach: Deeply understand the needs of procurement professionals and enterprise users. Gather and analyze customer feedback to inform product improvements. Performance Tracking: Define and monitor key performance indicators (KPIs) to measure product success and impact. Drive data-driven decision-making processes to optimize product performance. Experience: Qualifications: Proven experience as a Product Manager 2+ years, preferably in procurement, supply chain, or enterprise solutions. Previous experience integrating 3rd Party software on a large scale across multiple brands/regions. Expertise in Agile frameworks and product management tools (e.g., Jira, Confluence). Exceptional problem-solving, organizational, and analytical skills. Outstanding communication and leadership capabilities to align diverse teams. Preferred Skills: Strong understanding of procurement workflows, tools, and industry trends. Familiarity with procurement systems like SAP Ariba or Coupa. Proficiency in data analytics tools and techniques (e.g., Tableau, SQL). Strong business acumen and ability to align product strategy with financial goals. Experience with compliance requirements in procurement (e.g., ISO standards). Why choose us: Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development. Discretionary annual performance bonus. 30 days paid leave. Health and dental insurance for you, your partner and your children (if you all live at the same address). Personal life insurance and income protection. The option to join our company pension scheme. A personal interest allowance to let you learn something new or pursue a hobby. External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning "Power Hours" every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career. Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us. 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay. Online Discount Scheme, including discounted shopping and cinema vouchers. Equal opportunities: At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences. We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at . Your journey with us is focused on ensuring you have what you need to be your best self. The group: Flutter International is a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world-class brands, cutting-edge products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.

Senior Software Engineer (Web & iPortal) About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organizations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Additionally, iProov is an emerging leader in a new phase of airport biometric technology. As a rapidly growing company specializing in the development and deployment of cutting-edge physical technology solutions, we are committed to delivering high-quality, reliable products and exceptional customer service. We are seeking a highly motivated and technically skilled Operations Manager to join our team and play a crucial role in ensuring the successful deployment and operation of our solutions within North American airports and beyond. The Role Reports to : Head of Web & iPortal Development Location : WeWork Waterloo, London, SW16 1JH - Hybrid (at least once per week in the office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Growth Shares + iProov UK Benefits iProov's Web SDK is pushing the boundaries of what is possible with web technologies today. The Web SDK provides a widely available, usable product that forms part of a system that delivers a number of social benefits to society, from remote onboarding to banks and healthcare to safe authentication for national infrastructure and services. Our vision is to provide this experience with native-level performance across the broadest range of devices possible. As with any interactive experience on the web, we know this is a challenging environment in which to deliver an SDK: it needs to fit into our customer's app framework and work in a variety of configurations; it's a rewarding feeling when we thread the needle through and watch how our releases perform on our dashboards and monitoring systems. How you can make an impact Applying deep technical expertise of emerging technologies to provide insight and technical leadership to promote new ideas. Owning the responsibility with the technical lead for planning and execution of complex feature deliveries. Providing hands-on technical contribution in a way that embodies our company values - focusing on achieving the remarkable and working as a team. Working with our product, science, platform and customer success teams to ensure we're delivering the best service and building the best products. Fostering the technical team's culture of innovation, iteration and inquisitiveness. Maintaining a deep understanding of technology and customers trends and opportunities Designing quality standards and driving teams to achieve Quality Excellence across iProov products Embedding a culture of collaboration, learning and empowerment Shaping the engineering culture by implementing best development practices What we would like to see from you Expert knowledge of vanilla JavaScript/TypeScript Understanding of WebAssembly Deep understanding of web security issues Significant hands-on experience with React Experience at developing services (RESTful API) including strong authentication (using JWT, 3rd party identity provider, etc), ORM and SQL or NoSQL (document oriented) databases Commercial experience designing and building CI/CD, CDNs, RESTful APIs Strong experience writing easily testable code (e.g. using dependency injection) Experience in cloud technologies (GCP preferred), IaC (e.g. Terraform), containers, container orchestration (e.g. Kubernetes), virtualisation and web servers Experience building software that scale Ability to share knowledge and mentor other team member s Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Pension - 5% employee, 3% employer Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well-being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods 75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Job title : Senior Product Manager Locations : London/Dublin/Leeds Overview of the role: We are seeking a strategic and visionary Senior Product Manager to lead the development and growth of our procurement product portfolio. This role will focus on driving innovation, optimizing procurement processes, and delivering exceptional value to our users. The Product Manager will take full ownership of the product lifecycle, from conceptualization to launch, and ensure alignment with business goals and market needs. What you'll do: Key Responsibilities: Product Strategy & Vision: Define the long-term vision and strategy for the procurement product in alignment with organizational objectives. Conduct market analysis to identify opportunities, customer pain points, and competitive positioning. Roadmap Development: Create and maintain a product roadmap to communicate priorities and timelines with stakeholders. Balance short-term deliverables with long-term growth opportunities. Cross-Functional Collaboration: Lead collaboration across engineering, design, Procurement, and Finance teams to deliver impactful products. Act as the central point of contact for all product-related decisions and updates. User-Centric Approach: Deeply understand the needs of procurement professionals and enterprise users. Gather and analyze customer feedback to inform product improvements. Performance Tracking: Define and monitor key performance indicators (KPIs) to measure product success and impact. Drive data-driven decision-making processes to optimize product performance. Experience: Qualifications: Proven experience as a Product Manager 2+ years, preferably in procurement, supply chain, or enterprise solutions. Previous experience integrating 3rd Party software on a large scale across multiple brands/regions. Expertise in Agile frameworks and product management tools (e.g., Jira, Confluence). Exceptional problem-solving, organizational, and analytical skills. Outstanding communication and leadership capabilities to align diverse teams. Preferred Skills: Strong understanding of procurement workflows, tools, and industry trends. Familiarity with procurement systems like SAP Ariba or Coupa. Proficiency in data analytics tools and techniques (e.g., Tableau, SQL). Strong business acumen and ability to align product strategy with financial goals. Experience with compliance requirements in procurement (e.g., ISO standards). Why choose us: Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development. Discretionary annual performance bonus. 30 days paid leave. Health and dental insurance for you, your partner and your children (if you all live at the same address). Personal life insurance and income protection. The option to join our company pension scheme. A personal interest allowance to let you learn something new or pursue a hobby. External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning "Power Hours" every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career. Looking to extend your family? You will receive a cash gift of £1,000 for your new addition whilst working for us. 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay. Online Discount Scheme, including discounted shopping and cinema vouchers. Equal opportunities: At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences. We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at . Your journey with us is focused on ensuring you have what you need to be your best self. The group: Flutter International is a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world-class brands, cutting-edge products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.

Published April 10, 2025 Location Bridlington, Bridlington, United Kingdom Region East Yorkshire Description Highlights: Salary: £up to 55,000 + (possible negotiation to a higher level) Certified IT/Security training Pension: 4% with company adding 4.5% Death in Services: x8 your salary! Westfield Health Company sick pay after 6 months Social events Discretionary bonus Support and £1500 toward relocation costs for successful applicants About the client: Our client is a global leader in innovative solutions. Their ongoing expansion into new territories has been made possible by the passion and commitment of their global family of 450+ experts, delivering the best cutting-edge solutions for clients across the globe. Their values and open-door policy are at the heart of who they are and everything they do, inspiring their thinking and guiding their actions. They strive to build a more diverse organisation, where everyone feels empowered to be their best self to work. This role will offer the chance to become certified and trained in infrastructure and IT Cyber Security. About you: We are looking for a proactive, problem-solving Senior IT Infrastructure Engineer to provide advanced technical support across hardware, software, and network systems. In this 3rd line role, you will troubleshoot complex issues, assist internal teams, and contribute to global IT projects. Many of the lower-level support tasks are undertaken by the managed service provider. This role is therefore a projects driven post, with support thrown in. When supporting, you will work with Windows 10/11, Server (), Linux, Microsoft 365, networking (firewalls, switches, WAP), and more. Expertise in Active Directory, VPNs, Virtualisation, security tools, ITIL is essential. You may also have Cyber Essentials. With 5+ years in IT support, certifications like CompTIA A+, ITIL, VMware, or Microsoft 365 are a plus but not a prerequisite. This is an office-based role split between Bridlington and Driffield, although there may be the opportunity to work to a hybrid pattern later down the line.

Senior Network Engineer - Network Operations Centre We are currently seeking a Senior Network Engineer to join our team. In this role, you will serve as a 3rd line resource within the NOC, responsible for providing technical direction, troubleshooting, and leadership to enhance the customer experience for both CAE's internal and external clients. This will be achieved by: Support - The NOC Senior Engineer will play a key role in the Problem Management process whilst also being available as an escalation point for CAE's Senior NOC team where required for technical and Major Incident escalation. Managed Service Delivery - Identifying and implementing opportunities for Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing documentation and working with other teams to ensure customer satisfaction. Training and Skills enablement -A focal point for development across the NOC, pushing new skills and services into the team while acting as mentor using personal development, pushing the team to deliver the strategic requirements of the business. As a NOC Senior engineer within CAE you will work across the main technologies of our core strategic vendors. Travel to customer sites may be required on an ad hoc basis. If you're ready to make a real impact in a dynamic, customer-focused environment, apply today and take your networking career to the next level with CAE! YOUR ROLE AND RESPONSIBILTIES To ensure timely review and ownership of complex and / or ongoing critical incidents and problems Reviewing and maintenance of Technical Run Books for solutions and / or customers to enable the rest of the technical teams to provide the service in a consistent manner, updating and training where applicable. To assist in research and peer review of non-core products that may be required to resolve issues with supported solutions enabling a swifter resolution Providing a lead role in the identification of the technical root cause of Major Incidents, Problems and development identified as necessary following such events, owning them until full resolution Leading the NOC for best practise in both Major Incident and Problem Management processes. Ability to communicate at all levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's / Training / Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of service delivery REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE REQUIRED EXPERIENCE Cisco Routers and Switching configuration and troubleshooting - Minimum CCNP Certification or suitable industry experience Cisco Security configuration and troubleshooting - Minimum CCNP Security (or on trackable path) or suitable industry experience ITIL/Change management or similar process experience. Fluent in English (written and spoken) DESIRED EXPERIENCE Configuration and troubleshooting experience of other Cisco related Security products, specifically ASA, ISE, Firepower and Umbrella Configuration and troubleshooting of Cisco Data Centre products - Nexus, UCS & FI Fortinet Security configuration and troubleshooting - Desired minimum FCP Certification or suitable industry experience QUALIFICATIONS/TRAINING/EXPERIENCED IN: REQUIRED CCNP Routing and Switching CCNP Security DESIRED Other CCNP (or higher) discipline/specialisation ABOUT YOU: CAE employs people of all backgrounds, ethnicities, abilities and skill sets. We are proud of our diversity, and by embracing it, we have built a workforce worthy and capable of long-term success. Our core values are loving your job, working together and doing it different, qualities we see in all our people. We are looking for skilled and unique individuals who want to join the CAE family and who can buy in to and live our values, always. We want people with a voice who can help us become the IT provider of choice across the UK. ABOUT US: Our goal is to be recognised as the most trusted and valued IT infrastructure solutions provider, chosen by our customers, partners, and everyone in the CAE family. We achieve this through our unique understanding, total commitment, fostering a sense of belonging, continuous improvement, and relentless positive engagement. CAE Technology Services are proud to be an equal opportunities employer. It is our approach that sets us apart, and our people who make us different . Points to note on application: This is a hybrid/remote role, which may require some adhoc travel. Candidates applying to this role need to live and work in the UK at time of application and not require sponsorship. We aim to provide a fair and consistent job application process and to not discriminate on grounds of gender, marital status, sexual orientation, race, ethnic origin or disablement.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: To maintain operational stability, reduce third-party reliance, and ensure strategic control over our core infrastructure. Reduced Reliance on 3rd Parties: Our increased dependency on external providers for high-level infrastructure support introduces risks, including longer resolution times, higher costs, and a loss of internal knowledge. Rehiring in-house allows us to retain critical expertise and mitigate vendor lock-in. Improved Reliability and Responsiveness: A dedicated third-line Engineer will provide faster incident resolution and root-cause analysis, minimising downtime and service disruption. This is particularly important for our globally distributed operations and time-sensitive systems. Knowledge Retention and Internal Capability Building: An in-house expert contributes to documentation, mentors junior staff, and strengthens our internal IT maturity and resilience. Continuity - Succession planning MAJOR RESPONSIBILITIES The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Role specific responsibilities Comfortable operating in 24/7 environments with production-level responsibilities and high uptime expectations. Focusing on Azure, Azure VMs, network and Wi-Fi management. Willingness and ability to contribute to a shared on-call rotation. Provide support and mentor 1st line. Minimum 2/3 days on-site in Burnley, other days remote Health, Safety & Environment You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You will carry out assigned tasks and duties in a safe manner, in accordance with instructions, and comply with all Health, Safety & Environmental rules, policies, procedures, regulations and codes of practice. REQUIREMENTS Job Specific Education Required : Work Experience Required : 4-7 years in an IT infrastructure-related role Skills & Knowledge Required: Strong experience in managing Azure environments (e.g. Entra, Intune, Exchange, Virtual Servers) Strong experience with Microsoft 365 Strong expertise in Active Directory policies Good understanding of networking Skilled in diagnosing and resolving infrastructure issues across cloud, system, and application layers. Experience with Meraki, Barracuda, Cloud Adoption Framework, and PowerShell The requirement to travel % of time: The oral does not require travel. However, there might be a rare occasion when a visit to another CRC Evans office is required if a problem cannot be resolved remotely.

About The Role At GRAHAM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. We are seeking a Site Manager to join us to help us create a hassle free environment for our clients and engineers. Energized by continued growth, and boasting an annual turnover in excess of £1bn per annum, we're committed to investing in our people and creating the conditions for them to excel. If you are an experienced Site Manager with an appetite to succeed, we want you to join our team. The Site Manager will oversee Mechanical & Electrical works, refurbishments, new installations and minor works projects ranging from values of £25k-1m. Location: UKRI, Rutherford Appleton Laboratory , Harwell, Oxford Hours Per Week: Monday - Friday , 40 Hours Job Type: Permanent / Full Time The Site Manager shall: Attend Client / progress / briefing meetings Update contractor project reports/programmes/Site diaries in advance of meets Attend progress meetings and developing progress report for senior management and or meetings Drive daily progress on project/s Work with the design team to develop designs Deliver and schedule works with direct labour and sub-contractors Attend Pre Start meetings Manage and ensure H&S on site including inductions of GRAHAM staff and Subcontractors Record Site events and conditions Ensure all Company Procedures are being complied with Liaise with the client and end users to make sure they are kept up to date with progress and requirements Ensure all works are completed to high quality Manage Works on site including staff & Subcontractor management Manage works to deliver to programme Self-snag works prior to completion of works Collate material orders and issue to project manager and project support for ordering Report to senior management Assist in the completion O&M manuals on completion of projects This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. About You Essential Criteria Site Management Safety Training Scheme (SMSTS) Demonstrate relevant previous experience in a similar role working within a trade or construction background CSR/SAFEPASS/CSCS/ECS Card Demonstrate knowledge in construction design management (CDM) Strong technical knowledge of mechanical systems (HVAC, plumbing, heating, etc.) Strong technical knowledge in Electrical and high voltage works Ability to manage and deliver numerous concurrent projects of varying financial values and scope Health & Safety Induction Including Management System Demonstrate previous relevant management experience Competent in the use of the Microsoft Office Suite and ideally Project Full UK drivers licence First Aid at Work Proven Leadership and people management skills Desirable Criteria HNC or equivalent in Mechanical and electrical engineering Knowledge and understanding of 18th edition wiring regulations High voltage awareness Knowledge of UK building regulations and electricity at work regulations Ability to manage time and workload Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. Access NI Privacy Notice can be viewed at : AccessNI Privacy Notice Department of Justice (justice-ni.gov.uk) About Us GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we're committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are: Building Fabric and Mechanical & Electrical (M&E) Maintenance Services Projects and Minor Works Compliance Services Fire and Security Services Energy Services Traffic Management.

We're looking for technical and savvy Customer Support Specialists to help our growing customer base succeed with our product. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now over 1000 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here . We have doing good at the core of our mission, but we're also profitable, owned by the founders, and our goals are for long term sustainable growth - not making a quick buck for venture capitalists. You'll be playing a crucial role at an exciting point in our journey. Beacon is doing well - we've reached product market fit and are transitioning from start-up to scale-up. Whilst growing we've managed to maintain exceptional levels of support, with 98% support satisfaction and rated 5/5 for customer service in a recent survey. Your focus will be working with our existing customer support team to help more customers whilst upholding our reputation for friendly and knowledgeable assistance. Responsibilities Your focus will be on helping customers to get the most out of Beacon and keeping them delighted with our product. You'll do this by working with the Head of Customer Success, and the rest of the customer success team, to deeply understand the Beacon product and to support our customers via live chat. This role requires great customer service skills along with the ability to analyse a customer's needs and articulate complex technical solutions in a simple way. You will: Provide world-class support to our customers via online chat (we use Intercom ) Develop a profound understanding of Beacon's capabilities and functionality Solve customer problems when something isn't working for them Provide guidance when customers are looking to expand their use of Beacon within their charity Work closely with charities to understand the unique needs of their organisation in terms of processes and data storage Make recommendations for how to configure Beacon's flexible database to store all of the data charities need and to enable them to do their work efficiently Build long-lasting relationships with Beacon customers and deliver a low churn rate Requirements You'll be comfortable supporting modern web-based technical products as well as having a top-notch customer service track record. Ideal candidates will be able to demonstrate their ability to pick up new things quickly. You'll need: Experience in a customer-facing role Flawless written English Exceptional communication skills, with the ability to write charming and pithy prose in real-time conversations Friendly demeanour - our customers are all charities and part of Beacon's brand is about us being smart, friendly, charming humans A strong interest in the technology sector Ability to quickly learn new things and to work independently to solve tricky problems with a curious approach Ability to deeply understand and explain a technical product While this role could suit a recent graduate, a university education is not a requirement We'd love you to have: Experience in a technical customer support role Experience with CRM or databases Experience with the charity sector Our customers are all charities - you'll get to build your career whilst having a genuinely positive impact on the world We'll give you 6 weeks (24 days) of holiday every year, plus bank holidays 6 week fully paid sabbatical every 5 years Taking time off is important. And we really mean it: We'll pay you a £60 bonus for every day of holiday you take Banded salary system so that everyone is paid the same for doing the same job, and compensation growth within the organisation is clear. Guaranteed pay rise to adjust for inflation every 12 months Beacon is climate positive (beyond carbon neutral), so your employment won't hurt the planet. Learn more A proper pension - we'll match 150% of your pension contributions (up to 10%) Private health insurance with routine dental & optical cover Modern parental leave policy (12 weeks at full pay, and it's the same for everyone, regardless of gender or circumstances) Cycle to work scheme Working together As a team we prefer to be together in our office (4-6 New Inn Broadway, London, EC2A 3PR) and we'd want you to join us - so this is not a remote role. We offer flexible working hours and while your usual place of work will be with us in the office, you can work home when you need to. If you don't live in London but would be happy to relocate, we can pay up to £4,000 (tax free) to help with your relocation costs. We passionately believe in doing our part to address the tech sector's diversity problem We believe that in building diversity we build strength. We encourage everyone with the required skills to apply, we consider building a diverse and representative team to be critical to our success, and we actively pursue building a more diverse team. We have a banded salary system to ensure that nobody is paid differently for the same role. Salaries across the organisation, including executive pay, are entirely transparent. Our parental leave policy provides for 12 weeks of full pay, and can be taken by any parent, regardless of their new parenting circumstances. We are actively working to demonstrate our commitment to our values. Recently we completed our Bloody Good Period 's 'Bloody Good Employer' certification and we're currently working towards becoming a certified BCorp . Hiring process Application including CV and either: a cover letter, 2 minute video, or 2 minute voice recording (Closes 22nd June) Phone interview - 20 minutes ( 24th-26th June) Video interview with Head of Customer Success and Senior Support Specialist - 1 hour ( 30th June-3rd July) Final stage session in-person at Beacon's office - 3 hours ( 7th-17th July) Our office is wheelchair accessible We're happy to pay for appropriate travel costs if this would impact your ability to attend in-person If there is anything that we can do to improve the accessibility of any of these stages for you, please let us know.

About The Role Job Title: Facades Senior Project Manager - London DIVISION: Building LOCATION: Stratford Mall, London REPORT TO: Project Director/ Construction Manager CONTRACT TYPE: Permanent BENEFITS: Pension Scheme, Life Assurance, 35 days holiday + more Job Summary We're currently looking for an experienced Facades Senior Project Manager with a strong background in façades to lead the delivery of complex envelope packages on our landmark redevelopment of Stratford Mall in London. This is a high-profile project, and the successful candidate will play a key role in ensuring the façades are delivered safely, on time, to the highest quality standards, and within budget. You'll take full ownership of the envelope scope from pre-construction through to completion, overseeing design coordination, procurement, planning, installation, and subcontractor management. Key Responsibilities: •Lead the end-to-end management of external envelope and façade works, including cladding, curtain walling, glazing, insulation, and weatherproofing. •Collaborate with design consultants, architects, and engineers to resolve technical challenges. •Oversee procurement and coordination of facade packages and subcontractor activities. •Manage programme, progress reporting, change control, and cost forecasting in collaboration with commercial teams. •Ensure full compliance with health, safety, quality, and environmental standards. •Monitor site delivery, proactively solving issues and mitigating risks. •Engage with stakeholders, including the wider project team, consultants, and client representatives. •Contribute to lessons learned and continuous improvement on facade delivery within GRAHAM. Requirements: Essential Criteria Proven experience managing major facade/external envelope packages on large-scale commercial or retail projects. Strong technical knowledge of cladding systems, curtain walling, glazing, and fire performance standards. Experience working for a main contractor or specialist subcontractor at senior project level. Excellent leadership, organisational and communication skills. Solid knowledge of UK Building Regulations and facade design principles. Ability to drive performance while managing multiple subcontractors and interface packages. Demonstrable success in delivering projects on time, within budget, and to specification. Desirable Criteria: Degree in Construction Management, Civil Engineering, or related discipline. Experience on refurbishment and live-environment projects. Membership of CIOB, ICE, or other relevant professional bodies. Familiarity with BIM and digital construction tools. Why Join GRAHAM? At GRAHAM, we're committed to delivering exceptional projects while building lasting relationships-with our people, our clients, and the communities we serve. This is a fantastic opportunity to shape the façade delivery of a major retail redevelopment in the capital and contribute to GRAHAM's reputation for technical excellence and innovation. Our Commitment: At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: •Email: •Phone: As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: •Email: •Phone: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicant's experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure.

Solution Architect for Enterprise Technology Services Reporting to Director of Technology - Group and Client Services The Solutions Architect proactively and holistically leads and supports EA activities that guide the development and management of a portfolio of solutions. Solutions include projects, systems (including applications, technologies, processes, and information), shared infrastructure services and shared application services. They understand the concepts of business goals, objectives and business outcomes, business capabilities, value-streams, and business processes and their importance in solution architecture. The solutions architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. They create deliverables for managing the organization's portfolio of "to be" and "as is" solutions - including systems (applications, processes, information and technology), shared infrastructure services, and shared application services and components to enable and drive targeted business outcomes. This role will involve designing solutions in the fund administration industry, covering infrastructure and application integration for applications including Salesforce, Workday, Bank Clarity, Swift, Medius, FenX as well as data and integration platforms. There are multiple projects that will cover these areas, so broad experience across infrastructure and applications is essential. Key responsibilities: The Solution Architect will demonstrate competencies across four key dimensions: 1 - Interpret Business Needs Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work Works closely with the product owners and product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes Example deliverables: requirements traceability document, business process/capability impact assessment, business process diagrams 2 - Assess Technology Monitors the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements / IT Strategy Supports product managers in end of life product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information Understands emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models Analyses the technology industry, competitors, and market trends, and determines their potential implications for a given solution Analyses the business-IT environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement Facilitates the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations Consults with application and infrastructure development projects and products to fit systems or infrastructure to architecture and identify when it is necessary to modify designs to accommodate the solutions architecture Example deliverables: Current state architecture documentation, vendor assessment for RFP, contribution to cost/benefit analysis, contributions to proof-of-concept implementation 3 - Apply Technology Leads evaluation, design and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards Manages and develops the architecture for a broader scope of projects or products, working closely with application architects that manage and design architecture for a single project or product or initiative Develops a roadmap for the evolution of the enterprise solution portfolio from current to future state, as defined by the solutions architecture Acts as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes Creates architectural designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information Works closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle Provides consulting support to application architects within agile teams to ensure the project or product is aligned with the overall enterprise architecture Provides deliverables like standard definitions, reference models and architecture designs to support architectural governance to assess the impact of new and ongoing technology investment on the business and IT estate Supports a community of practice (CoP), guiding and helping agile teams, product owners to align with the overall enterprise architecture governance and assurance Designs and directs the governance activities associated with ensuring solutions architecture assurance and compliance Defines the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Skills & Experience: Bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development Exposure to multiple, diverse technologies, platforms, and processing environments Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt Experience working in a relevant industry is helpful, but not required. Experience developing architecture blueprints, strategies, and roadmaps Experience delivering presentations to senior-level executives and technical audiences Drive, passion, and enthusiasm for success and quality Presents a professional image in words, tone, and style Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions A team player the job holder will build strong relationships both within Aztec as well as with the suppliers and 3rd parties as required Resilience to cope with demands and tight timescales and remain calm under pressure Approachable, with ability to operate at all team levels Pragmatic, problem solver, willing to solve problems or seek out required resolution Initiative and problem solving: identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational We will provide the training in house for relevant technical knowledge and soft skills to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.